Samsung Dishwasher Reviews

We bought our dishwasher on 2/18/2024 thankfully with Samsung Care+. In June 2025 the dishwasher stopped draining. We called Samsung who did not see our Samsung Care+ so they charged my husband a repair scheduling fee. A repair person came out and said the couldn't do anything because we had Samsung Care+. So I called Samsung Care + and schedule with them. A repair person came out to diagnose. Said there were 2 possible parts needed but only ordered one. Came back, realized the part ordered wasn't the issue so said he would order the second part. Then went radio silent for 1.5 weeks.

Pretty, yes. The spokes and drawers collapsed EVERY time I loaded it. Broke down four times in less than four years. The door would spontaneously open which created quite a mess. Eventually, Samsung wouldn't replace the door and it was going to cost me $500 or more to order a new one. Worst appliance I have ever owned.

Bought a Samsung dishwasher dw80r5061us from Best Buy and it has never cleaned our dishes correctly. Top rack glasses always have dirt in them. Have cleaned the filter, washed with just vinegar- with nothing in it, and also cleaned sprayers. Would not recommend to anyone. We have also tried rinsing all dishes before they are put into the dishwasher, but it’s like they are all cleaned with dirty water and the remnant's dry on all of the dishes. We have a whole house filter and softeners so I know it isn’t our quality of water.

I have an 18 month old DD68-00185B-00 Samsung dishwasher that I purchased from a local appliance store. The repair person came yesterday and found that both water pumps are fried and also discovered that some parts inside the dishwasher had started to melt. He reported that the machine is no longer operative and no longer under warranty. This is the worst dishwasher I have ever had - my last one lasted 17 years. We are only a family of 2 - we use the dishwasher maybe 2 times a week if that. Do not purchase this dishwasher.

I was Leery to write this review because of such negative reviews for past dishwashers. I’m here to turn the tide! After installation, loaded up the 3 racks and studied the easy to read control panel on the top of the door. Many choices for different types of cycles. I’m thrilled with the Storm wash feature which has a special spot on lower rack for hard to clean pots or pans. Top rack is extremely handy to use and the middle rack is really a helping rack. Two LED lights are bright enough for loading overnight cycles. Excellent features and ultra quiet! Bonus points for a talking dishwasher 😄😄😄

I am on my third replacement of the same dishwasher in less than 5 years. I have had it less than two months and it still doesn’t dry at all, even with rinse aid. The previous two both started blinking all the lights mid cycle and would not stop trying to add water without actually adding water and would not time off or reset without turning off the breaker for at least 72 hours. I rent, so don’t have the option of replacing with a different brand. All three have been brand new. Not one has worked as a brand new appliance. While I’m at it, the Samsung microwave I have has had to be replaced once in the same five years as well.

My dishwasher is under 5 years old. The delay start wouldn't go off, so my dishwasher wouldn't start. I called and they told me there is no way to get it off. So I ask them should I throw out the dishwasher because it won't go on with delay wash. No response except sorry. I would warn anybody thinking they will buy Samsung products DON'T DO IT.

I regret that I took out my old but great working dishwasher and replaced very poor functioning new Samsung dishwasher. I didn't want to keep it, but warranty customer service insisted to send someone to fix it. After this experience and read one or two star and dissatisfied customer reviews I don't recommend a Samsung dishwasher at all.

Worst products I have ever purchased! I remodeled my kitchen and replaced all appliances with Samsung.🤬 3 months in trouble started with dishwasher, slowly every appliance does not work properly, constantly need to have a repair person in. Warning, Do NOT purchase any Samsung products!!! It isn’t even a 1star, 0zero stars.

I purchased a $900 Samsung dishwasher expecting quality and durability, but after just two years of normal household use, it has developed a massive leak from the tub assembly. This is a clear product defect, not a result of misuse or normal wear and tear. A dishwasher is classified as a durable good, meaning it is expected to function reliably for many years—not become unusable in such a short time.

Brand new Samsung dishwasher corner plastic piece cracked while opening and Samsung will not warranty. $300-$400 part to replace. I called customer service and was hung up on and the call was not returned.

I bought a Samsung dishwasher last year. From day 1 did not work. 5 visits and 2 parts replaced including the panel still did not work. Their vendored repair service 3rd visit said it was fixed, we ran it and flooded my kitchen floor. We lost 3 days of work dealing with repair service including 1 day they did not show up. Several long calls, emails including CEO's office nothing. I gave up called/emailed for them to remove it from my house - nothing. Never have I experienced this. Nightmare product, company, worst customer support and service. Save your time and $$$. One star so I can post.

I bought a dishwasher about 1.5 year ago. A couple months ago it simply stopped pumping water into the machine. Technical support says there is a broken wire - the detail is that the wire spontaneously broke without any external force. Long story short, we spent money on a very expensive dishwasher and it simply broke.

Bought a high end Samsung dishwasher. Love the quiet feature, but have to run on the "Heavy Cycle" to get dishes clean and the top washer arm comes off after each cycle and have to reattach before each running. Have not found any solution to this problem other than YouTube videos showing how to reattach.

On a three-hour washing cycle, the majority of the cups on the upper rack come out with gunk glued to the inside. The outside of the glasses are always clean, which is what you want, right? The lower rack does an alright job at leaving yesterday's dinner on them. Mmm, leftovers. I've cleaned the filters, and tried different detergents, no change. Samsung makes good cell phones, but terrible dishwashers.

Looks nice and very quiet but terrible design, dishes not clean very well. The door gasket rubs on the the bottom tray, had to replace twice, the top display failed less than 3 years. The worst is when the inlet valve failed and caused a massive leak into my basement. Never will buy Samsung dishwasher again.

I bought a Samsung dishwasher on sale from Home Depot and the machine stinks of burnt rubber every time you run it and it was LONG before the drying cycle that it would stink. My eyes would be burning and I'd be coughing and sneezing. The dishes would come out smelling like burnt rubber. AND I am SEVERELY disappointed in Samsung customer service. They finally sent a service person that came to my house 5 hours late just to say that the agent on the phone had made a service order for "no drain" and he could not fix it if there was another problem. He also gaslighted me and pretended there was no stench just so he could call it a day without filling any paperwork or doing any work.

Samsung dishwashers don't work. Doesn't dry dishes. Poor customer service after sale. Had Samsung warranty repair come out twice. They said it was a design flaw and couldn't do anything. Samsung customer service department was useless and wouldn't help replace unit.

I bought a Samsung Bespoke dishwasher a few months ago and have had to call service three times for repairs. The last time the technician wanted to replace ANOTHER part so we escalated our concerns. The service department cancelled our repair order and the escalation department (that promises to contact you within 24-hours) waited over a week to call and say that they cannot do anything more and that we will need to call service. DO NOT BUY THIS DISHWASHER! I love the look, but it is cheap and Samsung customer service is the WORST. I am building a new home and will not be choosing Samsung appliances again.

So disappointed in my Samsung dishwasher. It does a very poor job. I have to hand wash my glasses because they come out filmed and spotted even though I have rinse agent in the washer as directed. Frequently the detergent pod is not correctly dispersed from the compartment leaving the dishes dirty and requiring a second cycle to clean the dishes. I choose the heavy cycle even though my dishes are rinsed before going in the dishwasher hoping for the best cleaning results. Still disappointed in the end result. Definitely not worth the money

We have had a Samsung dishwasher for several years now and let me say it is horrible! It does wash dishes well and I like the ringtone of letting me know when the cycle is complete, but this dishwasher has been nothing but a nightmare the first year we bought it. Within the first year we kept getting the error light to come on. We had Samsung techs come out 3 times but they could not even fix it or figure out what was causing the error light to come on every so often. Finally we had a guy that my uncle knows, come out and look at it and he actually figured out what the issue was and was able to fix it.

We purchased our dishwasher from an appliance store in September 2022 and starting in June 2024 (less than 2 years) we started noticing the dish racks rusting, especially the bottom rack. We generally only use the dishwasher once a day and take good care of all my appliances with regular cleaning. When I called them, they did replace the bottom rack, I never received the top rack from them as it has not started rusting as bad. I explained to them I have never in my experience seen dish racks rust as I have had some dishwashers for over 15 years.

Purchased my dishwasher from Best Buy in 2021. Model number DW80R9950US. Getting service support is close to impossible. I had to replace a seal and now the water pump is out. I should have researched for a reliable product.

GOOGLE Samsung dishwasher LC error code. Samsung refuses to accept responsibility for this total lemon costing over $1000. There are thousands of complaints on this across all social media. Not covering under Warranty and SERVICE companies can't fix it. Samsung politely responds to seek repair but nothing fixes the LC error code. NEVER BUY SAMSUNG.

Horrible dishwasher. The “cutlery top tray” does not clean at all! Must hand wash all cutlery. If I wasn’t forced to buy what was in stock I would have returned this day 1. The touch screen works sometimes and if you open it to add something you have to restart it. Waste of money.

Broke in first month after purchase, was fortunate enough that vendor gave me new one. Harness wasn't working. Now having some issues with the touch function for the start button. It's hit and miss when it works.

Purchased the DE80R2031Us two and a half years ago. It started flashing heavy and pump constantly running. We replaced the float switch and no luck. We then replaced the control panel and still broken. I read online that Samsung has a five-year warranty. They do not. We spent $150 on parts and still broken. This was an expensive turd. I won’t be purchasing anything else from Samsung.

I have a Samsung dishwasher with the worst quality of any dishwasher I ever owned. It was expensive, stainless steel and loaded with different problems. Both baskets completely fell apart, rust everywhere, see pictures. Aside from that it makes a loud random noise when cycling, the soap dispenser fell apart like the baskets, it in levels itself over a few cycles due to excessive vibration. It has been this way since year 2 and 3 of ownership. Samsung agreed it was a quality issue but refused to replace parts to make it right. My family is potentially exposed to whatever materials are coming from the deteriorating baskets (hopefully not lead).

You will order online for the discount offered, after paying and waiting 3 months they do not deliver despite repeated attempts to get them to schedule the delivery, then Samsung will erroneously cancel your order and offer to re-create your order at FULL PRICE with added delivery fees.

This is by far the worst dishwasher I have ever used. I wish I had researched this product more before purchase. A bottom bracket broke shortly after purchase so we lost use of half the bottom rack, many of the racks fold without intention. The top sprayer self adjusts so the door cannot close and therefore not wash. So I have to remove everything from the top and adjust the connection. The tiny top rack will hold a knife but not a serving utensil. The middle rack will not accommodate many items and they must be placed on the bottom and that will not allow the top washer to spin. This product is a design nightmare. I can't be stuck with this for very long, I'll have to lose money and buy another unit.