Samsung Dishwasher Reviews

Think twice before purchasing a Samsung home appliance. I purchased all Samsung appliances when I moved into a new home (only 3 years ago) with an extended warranty. 3/5 appliances have broken down beyond warranty repair and I’ve been told by the warranty company and Samsung that I need to purchase new products because the parts are too expensive. The repair people who have repaired some of the appliances already have told me they tell people to stay clear of Samsung as they have expense parts that fail far too often. Samsung customer service was absolutely terrible when I called and I will never purchase from this company again.

In April of 2023 we replaced our entire lineup of appliances. Refrigerator, Stove, Dishwasher, Washer, Dryer plus a 75 inch television and 2 new S23 phones. Now mind everything is Samsung and the extended warranty was added on every item. After a month or 2 the $3500 refrigerator started making a very loud vibration noise and continues to to this day. The noise is not constant but is certainly noisy. Most repair shops I contacted wouldn't come to my house to look at it because of 2 reasons. 1-they have stopped working on Samsung equipment due to the horrible support on warranty service. 2- I didn't buy it thru them. Thus my refrigerator still acts up and after countless calls to Samsung it's still not fixed.

After 18 months the dishwasher stopped working and gave an LC error code. I did some research and spoke with customer support. Both said the machine was detecting a leak so I called a plumber. The plumber said there were no leaks detected. That was $200 bucks down the drain. I contacted Samsung customer service again. They created a work ticket and said someone would contact me in 24-48 hours. They also said they would as a courtesy cover the cost of the repair, labor and parts, for this service. I received a text from the assigned company stating they do not do work that’s out of warranty and declined the job.

This is review is based on 2 years of usage. I have literally hand washed vessels and put them in the dishwasher to see them come out with food debris. This is not a once in a while experience, in fact I feel lucky if the dishes come out clean some day - which is very very rare. I have tried everything from vinegar to a dishwasher cleaner and nothing works. One might think I need to clean the filter - well there isn't one that is accessible. It screwed down with a million screws under the bottom propeller. It relies on a cheaply made food shredder apparatus that is no good. Samsung's dishwashers are a testament to its low-quality manufacturing, and serves example how Asian companies rip off western customers. The company should not be licensed to sell American markets.

Within 1 year it stopped working and no response from Samsung customer service. Although the technician came from samsung said this particular product has a problem still they don't change it and I. Still stuck with this.

An independent contractor said my 4 y/o dishwasher has unique a factory installed component that has broken and the wash tub will need to be replaced to ensure a proper repair which will be labor intense. Samsung says they need to send a technician out to evaluate the issue at a $200 charge plus labor upfront. They will repair the problem under warrantee but there will be a labor charge??? Are you kidding.??? The repair will cost more than a new unit. Sorry Sam you lose.

This model DW80R995OUS dishwasher leaked after three months of light use in our new home. It is still in for repairs and it's been over a month. We requested a new dishwasher as this is clearly a lemon. The water that leaked out damaged our new kitchen cabinets. Samsung has been avoiding us. Different people all say they will get back to us and never do. We have all new Samsung appliances that we should have never purchased. This has by far been the worst experience we have ever had in our 50 years of buying appliances.

We bought Samsung washer, dryer, fridge, gas range, micro wave and dishwasher. About 2 weeks after the extended warranty was up the freezer on the fridge stopped working and was told it would be cheaper to buy a new fridge. The dishwasher, Model DW80M9960UG/AC has stopped working now as well. I guess we should be happy that we got that much use out of it compared to the experiences of some of the people posting here. It never did seem to clean properly and did give off odours. We bought a Whirlpool fridge and tomorrow I will be buying a Whirlpool dishwasher as well.

I paid over $1000 for this dishwasher ONE year ago. Just past 1 year mark it breaks a second time and repairman said best to purchase a another one. This one too costly to repair. Samsung might have been good at one time but now their dishwashers are totally below par. I would warn anyone to not purchase one. I can ill afford to replace it, but no choice. There are several other brands and I should have done more research. Their quality with dishwashers is totally missing. Please compare and don't waste your hard earned money on a Samsung dishwasher. Better rating Minus 1...

I purchased a $900 Samsung dishwasher. It leaked and had error messages on day 1. They sent an engineer to fix it and the engineer could not fix it (missed a day of work #1 because their estimated time of arrival is between 8-5). They wouldn't refund or exchange it so they sent Engineer #2 (missed a day of work #2 because their estimated time of arrival is between 8-5). The second engineer couldn't fix it. They said they would give me a refund...they denied it 3 days later. They said a second time that they would give me a refund, then denied that one 3 weeks later. It has been 10 weeks since I bought the dishwasher (brand new). It has done no dishes. I have missed 2 days of work. They still refuse to refund or exchange the product. They still haven't sent a 3rd engineer.

We have a Samsung Washer and dryer for less of 2 years. The Washer started acting weird, unbalanced and Noise. I tried to get a Samsung technician to come and fix it…. But 1) their Charges are around $400 to $600 dollars and Plus… I can buy a New washer for that amount. 2) I heard that this company has Recalls on some of their products which is Concerning. 3) NOT DURABLE, poor Quality and not investing money in this products. Zero - 0 Recommend this products. I wish I can Attach the pictures of their "repair" prices and how their "guarantee" is not really Warranted.

1000$ dollar pile of garbage, within the first month the wheels fell off the bottom rack, causing it to hit a spot welded part that holds the gasket in place. Called Conns to send a repair technician to fix it, he sat on his phone in my kitchen and said there's nothing he can do, he then voided the entire warranty with Conns and Samsung. I've been forced to MacGyver a patch. It also requires removal and cleaning all the internal plumbing every few weeks. Hands down worst machine ever made. It also on a good day gets 20% of the dishes clean. I'll never purchase another appliance from them again. Thank you for attending my Ted talk.

We bought a nice Samsung dishwasher from best buy about 3 years ago, according with the label attached to it was built on 04/2019 so is not an old dishwasher. However it's not working properly anymore, it leaves a lot of moisture on my dishes and the filters at the bottom have mold build up in a way that I have to keep cleaning it manually at least every 2 weeks. I have used special detergent ads that supposedly remove the build up but nothing helps.

Bought all new Samsung appliances for kitchen. Happy with all except dishwasher. After 3 months it started turning itself off and giving a code for a leak. I called Home Depot and they said after 90 days it's not their problem and Samsung has refused to help fix the problem. And it had a 1 year warranty! I finally had to remove a $678.00 POS and replace it with another brand and certainly not from Home Depot either! Samsung actually quit responding to my emails about their warranty!

Not only does it not clean well, but when I do use the dishwasher, it makes a high-pitched screeching noise almost the whole time. Unfortunately, we bought all Samsung appliances for our kitchen and they are all JUNK!

This dishwasher is ridiculously loud! Unfortunately we have an open floor plan so talking and listening to music or the TV is almost impossible! We have had this product for 1 year and already we had to have a service call because the dishwasher would not start at all. Very disappointing!

After one year junked and replaced. Simple explanation, the sealing gasket hits the shelves when pushed into washer. Worse design ever. Multiple attempts to unresolved but the vendor and Manufacturer both would not honor. Again. The problem was the design. Please do not buy Samsung dishwasher. It’s a waste of money.

The dishwasher advertises quiet mode & it is. It does not do a good job cleaning. It leaves food on plates and dishes and dries it on making it harder to get off. Only certain pans will get dry leaving.

It is 3 years old and it is quiet and cleans the dishes. But the prongs keep breaking off of the racks and I don't think that is covered under the warranty. I have never had a dishwasher do this before.

My dishwasher was broken and Samsung sent a technician to repair. The technician incorrectly stated it’s a physical damage to get away with repair and now even after 2 months Samsung doesn’t care to send someone who is competent enough to repair it. I will be forced to let go my 1 year old dishwasher and technician cost - total ($900) due to Samsungs negligence. I escalated to CEO office. They were as bad as their customer support. I WILL NEVER BUY SAMSUNG PRODUCTS AND WILL MAKE SURE NONE OF MY FRIENDS OR FAMILY DO TOO!!!

Despite Samsung claims as to the quality of their dishwashers, our experience does not bear this out. It is super quiet, I'll give it that. However.. it does not wash properly. Every load almost a quarter of the contents need to be hand washed because they did not come clean. In order for even that much to be clean, it can only be loaded very sparingly with lots of space between items, and even then they don't all come clean. Loading is a nightmare. Tried following their diagram from the book that came with it, but it's a joke, there's no way you can load as indicated, things collapse on each other with no way to get water etc between, thus reducing the already very minimal cleaning ability. Also. It takes almost 3 hours to run, which is exorbitant for the very few items you can put in with any hope of them getting clean. Also, when it is finally done the dishes are completely wet so need to be dried. I gave up and now have this expensive worthless appliance taking up space. Hand washing is preferred over this disaster. I'm so angry we wasted the money on it and now can't unload it in good conscience to anyone.

I purchased all of the Samsung Bespoke appliances because the look great. However, they are extremely poor quality. The glass top on the ranges are prone to crack, mine did the first week I had it, Samsung will not repair or replace after many attempts. I had a cheap Frigidaire glass stove before this one and it lasted 9 years with no issues, fist week I had the Samsung the glass top cracked. The Dishwasher is the worst. It leaked after the first week which triggers an error code and the machine shuts down.

We bought our Samsung front load washing machine January 2021. In December 2022 our Samsung washing machine stopped spinning or emptying water. Our washing machine was turned in for a claim through our home warranty which kept saying the part was on backorder. It sat for 10 weeks filled with water which has now molded. We have it wrapped with plastic wrap to keep the mold spores in. I am highly allergic to mold. This has been a horrible health issue for me. Our home warranty which is also horrible is refusing to fix it.

Purchase unit in April of 21 and found out today that the motor has gone bad. This is a $600.00 part plus labor to install. You would think that the samsung would back their product that was a 1 1/2 years old. Would no purchase this product again.

We have a brand new Samsung washer but have been going to a laundromat for a couple of months since doesn't stand by its warranties. And the Samsung repair tech only comes to the area on Mondays, if it's not a holiday. Months of laundromats with a new washer. After 4 attempts and 2 months to fix the washer, it's still won't work. Samsung says it is still "exploring repair options." And it's always "sorry for the inconvenience." I have never seen less interest in customer service. And forget "the customer is always right". It's as if they think we're enjoying this or trying to scam them. And forget getting our laundromat bills reimbursed. We are just stuck with a washer that doesn't work. If I could pick it up and drop it at Samsung's door I would. They're the worst.

Do not buy Samsung dishwasher - are poorly made and will leak from the top rack screw on the right outside the machine. The bottom will fill up with water causing problem and will probably to my occur after one year warranty runs out.

Okay, we got the Champagne colored Samsung Washer (Model# WA52A5500AC) and Dryer (Model# DVE52A5500C) with Smartthings Wifi. IMO this is the dumbest thing on a washer and dryer and totally unneeded. First off it is a pain in the you-know-what to setup the Smartthing app that then loads your Samsung account but, the verify button for the code doesn't work. You have to go to a PC and put the code in to get the app to work. It is just a mess. You also have to go between your washer and dryer wifi and your normal wifi to set up. Anyway, you have to walk to the washer to put your clothes in right? So why not just punch the buttons while you are there. Same thing goes for the dryer. You have to take your stuff out of the washer and put in the dryer.

I purchased the Samsung dishwasher, #DW80R7060US. It's pretty and high-tech with all the impressive features however, there's a problem that I have never experienced with a dishwasher. When you load the dishwasher but it's not full so you don't start it right away, and the next day, you open it back up to load more dirty dishes, it smells horrible. There's a moldy rotten smell, and I rinse all dishes with hot water and a brush with soap prior to loading them into the dishwasher. In all my years with many different dishwashers in probably 15 houses, I've never came across this issue.

I purchased a Samsung washer and dryer at the Home Depot. 15 months later the washing machine started shaking violently. I called the Home Depot and they referred me to Samsung. Samsung sent a technician to inspect the machine; he deemed it not repairable, since a component broke off and punctured a hole inside. I called Samsung and presented my experience as a reliability problem. Every person I spoke to; 3 CSR's, 2 supervisors and the office of their president keeps referring me to the expired warranty, I finally had to express that I understand the warranty portion.

My dishwasher tub liner has a lifetime warranty which states that if it cannot be repaired it will be replaced. Goodman Home Solutions came on 9/7/22 and stated it cannot be repaired. Now Samsung is saying that because they can't get that report from Goodman, that they will not cover a replacement dishwasher. How does this even make sense??? Samsung is obligated to honor the lifetime warranty and replace my dishwasher. It's not my fault no one is able to get the report from Goodman home solutions.

Our 6-month-old dishwasher began no-starting and giving us an error code that was later traced to a leaking drain hose. Rather than replace or repair the hose, they swapped out the entire unit. I found it weird, but who was I to complain? The replacement (which looked suspiciously like a refurb with its unfamiliar gaskets) underperformed from day one, and after about 4 months, the motor died completely....

i bought the washing machine on August 15, from Lowe's, it is now broken leaking like crazy from the bottom of the machine and they can not fix it for 3 weeks, or replace it, would never buy Samsung again

I purchased a Samsung dishwasher through the Samsung online store on 6/3/2021. The dishwasher was installed in October 2021. In May 2022, it stopped working and displayed an error code (PC). I contacted a Samsung "Pro" on May 31, 2022. He created a ticket number 5/31/2022. He confirmed that this dishwasher and the repairs will be covered under warranty. He said, "We have well-trained, highly professional, and certified technicians who will take complete care of your unit regarding this issue." Since this original conversation there have been many ticket numbers created. Ticket numbers were closed out by Samsung before the issue was resolved.

The most terrible customer service. I had bought three appliances Samsung in the past year. The gas stove they couldn't get parts for. I gave $1,500 for it. Couldn't fix it. They had a trash it. Washer went out. Only had it three and a half years and also dishwasher only lasted 2 years. Do the research. Their products are barely runnable, not a long-lasting product. Looks good but not a long product that you can count on life wise. Do yourself a favor and get something that's American made that you can get parts.

We have had our dishwasher just over 1 year. 4 service appointments later, it is still broke. They want to try to repair again with the same parts they already tried. Samsung customer service is not helpful and only one company services Samsung dishwasher. Samsung Dishwashers are a Nightmare!

I had almost all the Samsung appliances at home and so I also bought the dishwasher. Big mistake, money thrown away I called the assistance and they came to my house I think 5 times and the machine continued to work badly and did not clean. In despair after two years I changed it for a Bosch and now I'm very happy.

I purchased a high end dishwasher last December (2021), the lower tray separators are flimsy. I contacted Samsung Care Pro and they promptly said they would send a new lower tray for the new dishwasher. I have contacted Samsung care about 30 times and I always get a response that I would received the tray in 24-48 hours. It never happened and it's been months since. I also paid for extended warranty but to no avail. Samsung care is a scam and should not be in business. Bad experience all around. As I write this I am on hold with customer care.

Buyer beware, we purchased new microwave, dishwasher, refrigerator, TV, speakers, Laundry machine, etc. branded Samsung at a Lowe's store. Our entire household is Samsung products right now. That was the biggest mistake we ever made. First off make sure to keep your receipt and also please purchase the extended warranty even though it is not worth it. We did not keep the receipt for our purchase, without original receipt you cannot file any claim with either Lowe's or Samsung. We had to call the credit card company we used, which in turn reached out to lowe's on our behalf to get them, now let's the fun begin...

3 Visits from Samsung technician to repair, now I’m scheduled for a 4th. Stay away from Samsung, each customer service rep says something different with reference to replace the unit. They plan to keep changing parts until it works. Big Mistake buying a Samsung

Here's the deal - Samsung only allocates a set # of appliances per area. This means when they send you something damaged there is a good chance you will not get the same appliance you ordered when replaced. If you happen to order a set of matched appliances and 1 is damaged make sure you refuse everything! Here is why - after 48 hours of accepted delivery they will not take anything back however their window to get back to you with a replacement is 48-72 hours. Seems very unethical to me.

In a nutshell I bought a dishwasher brand new in October of 2021. By February the dishwasher was no longer working and blinking lights and beeping indicating a leak. I had a I called the store where I bought it in Gatineau and they advised me to call Samsung direct. I did so and was told that they would be sending someone out. The repairman came out found evidence of leak in the lower basin yet was unable to determine the source. He left saying he would take a chance and replace the basin.

I bought My dishwasher last April but I received it in June. It was working good for few months till 1st week of Jan 2022. It showed code PC and stopped working. I called Samsung because I was still in company guarantee. The Tech came 3 weeks later. It's been more than 3 months. They send the Tech to my house to change one part each time. I send them letter and call them, They never call you. I was told they can just repair and they can't exchange or refund. I don't need to tell them I need functional dishwasher. They know but they don't care. I am working and I can accept the Tech in my house just on Saturday. I am waiting quiet every Saturday for Tech, till now they changed more than 5 parts. Do not buy their product.

I purchased my Samsung Dishwasher because I have other Samsung products that I am very pleased with. This dishwasher has been a huge disappointment. In the past I have purchased KitchenAid dishwashers and never had any problems with my KitchenAid products. This Samsung Dishwasher simply does not clean my dishes well. I have to examine every single dish I remove from the dishwasher to make sure it is clean. Most of the time they are not clean. I have even ran the rinse cycle before running the wash cycle and that doesn't help either. I have tried different cycles and it doesn't matter, my dishes just do not come out clean.

Pros: very quiet, cleans and dries well, utensil rack is wonderful. Cons: the planets have to align in order for the buttons to work. They even mention this in the manual, after 2 weeks the “guides” for the utensil rack started breaking, in 4 weeks we received an LC error and the drain pump kept running, we would power it off and it would turn itself back on (which was interesting since half of the time we couldn’t power it on due to button issue). We had to shut off the circuit breaker. The error was for a water leak.

DO NOT waste your time and money. Samsung appliances are worst and their customer service is even worst than their service. The dishwasher came faulty from the company and we used for 1 time only and we reported that. They can't fix it so they decided to replace it. However they have unit to sell on website but not to replace (which doesn't make sense at all). So they offered me a refund what I paid and I don't want that as they are selling the same unit 200 more than what I paid and haven't used that unit even. Also, they said the warranty start from the date of purchase and not when it got delivered.

Bought this dishwasher 7 months ago and began getting error code 5C (clogged drain). I completed the troubleshooting per manual, found no clog, called Samsung for warranty service. One hour and a half wait so I set up call back. Agent called back, said she was not in dishwasher dept. and sent me back to call back and disconnected me. Set up another call back, same thing, since I purchased it from Costco I am returning it and buying a different brand, this is by far the worst service I have ever had...NO MORE SAMSUNG ANYTHING.

This dishwasher works alright except dish rack are junk. They started rusting after about year and half and have gotten so bad can no longer use. Samsung will do nothing about this and they expect you to spend $400.00 for replacement racks on a $500.00d dishwasher. DISHWASHER HAS ONE YEAR WARRANTY THAT DOES NOT COVER RUST, SO STAY AWAY FROM SAMSUNG. THEY SELL JUNK

We have been using this dishwasher for two years and regret the day that we bought it. The only positive thing we can say is that it’s quiet. If you like doing separate loads for plates/small items and a separate load for pots & pans /storage containers then this unit is for you. PROBLEMS: The lower rack at front has a set of three rows of tines that don’t allow for easy placement of small plates. If you try to use the front and middle rows, they are too close to the front of the rack for anything but saucers. (If you use saucers) If you try to use the middle and third row, your small plates interfere with the dinner plates. (The tines for the dinner plates are slanted in the opposite direction from the small plates)

My dishwasher has not given me any problems. It is quiet and gets the dishes clean. I like it. It is about 4 years old. Thank You. I really don't have anything else to say about it. It works really well. Easy to clean...

I will never buy another Samsung product again! The high-end dishwasher stopped working after three months! They gave us a run-around about the warranty. They tried to say it was an electrical issue and would not send a repair person out until we hired an electrician. The electrician we hired verified it was a bad control panel and not our fault. They finally sent out someone and they confirmed. They were supposed to come back in two weeks to install the new part. We have called over 20 times and Samsung does not return phone calls and claim they will help and then do not respond. They have horrible customer service. We were warned that they never stand behind their warranties, but we bought anyway. Big mistake on our part! We will never buy Samsung again! Please do not make the same mistake we did!

I've had several brands of dishwashers in the past, but my Samsung is the best of them all. It's quiet, has great features, works great and it's similar in price to others. However, the flatware holder is VERY basic and should be much better for the price point. (I took the one out of my builder-installed basic dishwasher because it was so much better!)

I will never buy another Samsung dishwasher again. The inside baskets started rusting falling apart and the replacements cost over $200.00 for the top & $200.00 for the bottom.! The dishwasher also makes a squealing noise near the end of the cycle! The Samsung dishwasher cost us over $1000.00 dollars, it’s not worth the aggravation!!

Going on two years since we purchased, but have used it approximately 1 year due to constant not working. Even had the company we bought from cone and get it and take it to the repair shop, only to get it back and something else is wrong. Never has cleaned top rack well, then wouldn't drain, and now no water to top rack. I have become an expert at taking apart and putting it back together. Seriously, buy a different brand.

We have had other appliance brands before and their reliability has been terrible. We own 4 Samsung TV's, Samsung washer/dryer, Samsung Fridge and the LATEST PURCHASE: Samsung dishwasher. We are very happy with our Hi-tech dishwasher. Even our grown children own Samsung products. Highly recommended!

Hard to set up the top shelf without glasses without them tipping over and, sometimes cracking. Dishes often still have food on them after a cycle and cycles take forever. The machine is loud and the "stainless" door always looks smeary no matter what is used to clean it.

I am reporting Samsung for a deceptive warranty and service. I purchased a new dishwasher on Aug. 20th. It was installed on Sept. 14th. On Sept. 22nd I noticed it was leaking and not washing. I called Home Depot and they sent a technician out to my house. They found that the back case of the dishwasher was broken and it was leaking water into my cabinets and into my living room.

Purchase this Samsung dishwasher for my new addition at the end of 2017. It has never been a good product. It does not clean well at all and in fact the first time I had a repair person out all they told me to do was to push every single button feature on the dishwasher and make sure that my water was already hot before I used it. It is a total piece of garbage. Now today I had to have another repair person come at the cost of $120. I was informed that the main power unit has gone out and just for the part is $450. Needless to say, I have to purchase a new one and it sure as hell will not be a Samsung. This is the worst dishwasher I have ever seen.

My wife and I bought the beautiful new dishwasher and from day one using it the machine doesn’t wash our dishes. If I could give this dishwasher a negative rating I would. It doesn’t deserve a 1 star. We’ve had 3 service calls where techs can’t find anything wrong with it once they run their diagnosis. The tech have given us advice on different types of washing cycles or soap to use and our dishes continue to come out dirty. We’ve even been hand washing prior to putting them in and still come out filthy. Samsung has been horrible to deal with as they just continue to say there is nothing more they can do for us at this time even though they understand it’s not washing. I would never purchase from them again as they do not stand behind their products. I’m not asking for much. Just a dishwasher that washes the dishes. Service ticket number # **.

It is pleasing to the eye but does not clean worth a flip. I have tried different products and rinse. Very frustrated with having to hand wash dishes after using. What a waste of money. Should have done better research instead of going by the brand name. Now I am stuck with a crappy product. Please don't make the same mistake I made.

I purchased a Samsung dishwasher from Home Depot in April. I had to wait about a month and a half to even receive it. When it finally did arrive, it arrived with a broken piece in one of the main water dispensers, so it's impossible to use it. The very next day I called to make a replacement. I was told someone was going to call me within 48-72 hours while they processed the issue. I never got a call. So I kept calling back once or twice a week, and each time I voiced my problem, and that I had already called, and that I was waiting for a replacement. Every time it was a different representative, so I had to explain myself every single time. I let them know that I just want it replaced. They tell me "I understand your frustration, I'm trying to help you resolve this issue" but it's a lie, nothing gets done. I'm now on week six of trying to STILL replace my brand new broken dishwasher.

1. Purchased Samsung dishwasher (DW80R2031US/AA, SKU: 6336699) from Best Buy, at Reston, VA on 03/06/2020 with paid installation & haul away, installation kit, and gasket bundle. 2. Delivered on 03/10/2020. 3. Leaking problem being identified and fixed by Samsung service on 10/4/2020 with ticket# **. 4. Leaking issue occurred again in late May, 2021. Samsung offered one time accommodation service to cover labor and parts with ticket# **.

It is reliable, energy efficient, quiet in operation. As with any Samsung product these products are well made to be reliable and tend to outperform and outlast the computers on all counts. Simply put Samsung products are superior to most other goods manufactured by the competition.

Bought this item from Home Depot. have mostly Samsung products so I trust the brand and didn’t buy the extended warranty. My bad. The error code indicated that a leak was detected. Brought in a repairperson who quoted $400 plus to repair (water intake value) he stated that they go out so much the part was backordered for months.) Showed me the cracked part. we are a household of two so this isn’t heavy use item. So disappointed to read of other persons with similar experiences. I will continue to trust Samsung but not with my kitchen appliances. Am currently researching my choices. Any input would be appreciated.

Samsung items are very good. I never had an issue with any this name. But other like Sharp Frigidaire are total let down. Never come thru as they stated. They start out great but after 1 year no good. I would not recommend

Strongly disliked from the first load of dishes. If I wasn't so handy to do all the fixing myself this dishwasher would have gone to the dump already. This dishwasher is so very picky on how the dishes sit in the racks; often have to rewash dishes that were cleaner going in. Have used dishwasher cleaners too. Miss my old Whirlpool.

I have owned this Samsung dishwasher for a year. Does a beautiful cleaning all the dishes. Economical to run. Has run flawlessly since day one. Very quiet running unit also. My wife and I are very happy with the machine.

Poor results on any appliance involving water or microwaves. Woks ok at first, lots problems following. Would not buy anything Samsung unless an electronic device or a refrigerator. Those seem to last and perform well.

Fantastic features, quick and easy to use and an all round great product for a family who are busy and need to quickly get tasks done. They also look sleek and fit nicely in any home. Finally they come with a very good warranty and support system if you ever have any issues.

Works great and QUIET! Easy to load and the controls are simple to use. Looks good (black stainless steel). Seems to be energy efficient and the time to wash a load is comparable to other brands. The price is similar to other higher end dishwashers.

Broke down not even 2 years. Had to replace the pump. I researched and there are many complaints for the same reason. Spent a lot of money to replace parts. I would never again purchase Samsung appliances. Same problem with my Samsung stove.

I really hate this dishwasher. It has the water wall way of delivering water to the lower rack. It does not do a good job on either dishes or flatware causing me to have to prerinse everything. As a single person it is easier to just handwash.

My dishwasher has a lot of features with options that come in handy. A heavy scrub at high temperature is very good with greasy pans. A regular wash is also very good for just dishes, glasses and flatware. So far I have no complaints, it seems to do the job well.

I bought a new dishwasher model DW80R2031 in Dec 2020. I HATE this dishwasher. The prongs on the racks are angled and so close together that I cannot fit my dishes in. On the top rack my glasses do not fit in the shall rows and need to sit over one or two of the prongs. Because of that they knock against each other during the wash cycle. I am surprised that none of them have broken yet. On the bottom rack the prongs are so close together that the platters and lids to my pans do not fit unless I bend the prongs. Because all of the prongs are angled juice pitchers and pans have to just balance on top and hope they don't move during the cycle. I have to wash lots of dishes by hand because I can't fit get them to fit in the dishwasher. If I could take it back I would. I will never buy another Samsung appliance again.

Samsung Model DW80K7050UG/AA-0000 failed twice in two years:

I purchased this dishwasher October of 2020. The first time I ran it, error code OC flashed and the dishwasher would not complete washing. A plumber came and checked the waterline/connections and Samsung came out and replaced the motherboard and the issue remains. It has now been 3 months and the problem has not been resolved. Samsung will not replace this because they have not actually seen the error code on the dishwasher. To run a full cycle from start to finish before the error code stops the cycle, I have to run it 3-4 times before it will fully run through a full cycle.

Dishwasher malfunctioned after 3 months. Repairman came out 4 times in 8 months. The issue was never fixed properly as it was a reoccurring event. Warranty is up now, dishwasher still isn't working and Samsung won't stand by their garbage! When the Samsung repairman is badmouthing the company they work for then be aware.

In 2015, we purchased a $1200.00 Samsung Dishwasher, model DW80J755 Series, and started having problems in April of 2018 with an error code LC. The repair was made under warranty and also was found that the dishwasher had faulty installation of the waterline, which was crimped. The same error code LC, was again present on the dishwasher of June 2019. Once again, a repair was done to rectify this problem and it was under warranty. Forward to November 2020, and for the third time in as many years, the error code LC came up.

I've owned nearly every brand of dishwasher available in the USA at one time or another, from a Caloric in the 1970's to, Whirlpool, GE, Frigidaire, Kenmore, and most recently a Samsung. None of my previous dishwashers ever leaked water except for the Samsung. The motor shaft seal leaked and the water caused the pump motor to fail. $150 dollar repair if you do the labor yourself. After watching many YouTube video's on Samsung dishwashers I have discovered this to be a common problem. It's a poor design that has cost Samsung a repeat customer forever.

We had had many different errors snd seemed to be able to clear with what was in the guide. Almost 5 years to the date and 5e error we could not clear. So to repair would be over $600.00. This is so sad. We paid 1,600.00 and only got 5 years. We are a senior household so not overused. Just very disappointed. Won't buy a Samsung dishwasher again. We are now having trouble with the microwave same collection same age.

We purchased a brand new dishwasher with all the bells and whistles. It worked nicely at first - very quiet, steam-venting function, and fun little function noises. However, we noticed within a few days that it was leaking. Called Samsung and they got a tech out a few weeks later to repair it. Our wood flooring was damaged. The repair helped for about two days and then it was back to leaking. Now it’s been over a month and we still can’t get Samsung to repair, replace, or even return our correspondence. We’ve been stuck in specialty claims, trying to negotiate with the repair company ourselves, who says Samsung won’t pay them, so they won’t come back. We’ve asked and been told that our claim has been elevated but no contact by phone or email for a week now - again. This is the worst customer service I have ever experienced, and it is obvious that the service promise on their corporate website is a lie.

We purchased the Samsung 24 Stormwash dishwasher in August 2020. After the first time I ran a full cycle, I got an error code OC. I looked it up and the manual said to contact the manufacturer. I tried using another cycle to see if that would work, it didn't. So I tried several other cycles and it finally completed a cycle. But I immediately noticed it didn't wash the dishes at all. Dishes that didn't even have grease on them before, were greasy with debris on it. Mind you, I rinse the majority of the dishes before putting them in the dishwasher.

Purchased dishwasher Jan 2019. Samsung not installed till March 2019. Used maybe once a week. 2 people in household and now will not shut down. So maybe used 100 times. Circuit breaker has to be turned off till repairman gets here in 5 days so no power to certain places in house. Paid 500+ for dishwasher. Very disappointed in product and the situation I have been put in because of this. Never again purchase their products.

Paid $1600.00 for Samsung dishwasher. In the past 3.5 years we have had nothing but problems. We have spent a lot of money on repairs. The pump was replaced, the water wall was replaced along with several other problems. The last tech Samsung sent out was not properly schooled on the product and had to call another tech to guide him through the repair on the phone.

I had purchased Samsung StormWash in Best Buy in 2018/06 for my remodeled place. The first use of dishwasher was in 2018/09. About a week ago, the dishwasher does not operating and would shut off within seconds after power on. Instead of having technician from Samsung, the technician was so-called "Samsung authorized" technician. Technician came with diagnosis fee and told me it does not worth to have the dishwasher repaired since it is circuit board failed. I was silly enough not buying extended warranty for such a junk. Who would think the dishwasher would be failed in two years of use. I really wish there were some way to get part of money back. The product sucks and literally, there is no customer support after 1 year warranty.

DO NOT BUY SAMSUNG APPLIANCES! Consumer Alert - Do Not Buy Samsung Kitchen Appliances. In 2017, we purchased a Samsung Refrigerator, Range, Microwave and Dishwasher. 3 years later, all but the range have required repair two or more times! Our dishwasher has been out service for nearly 8 weeks now. JCPenneys is gone, Asurion Warranty won’t replace it because it’s a service warranty only. A&E Factory Service kept us waiting all day, showed up at 6pm to tell us that the technician that was here two weeks ago was wrong; we need a different part and they can’t come back for 17 more days! Calling A&E’s “Customer Service” connects you to some foreign country and a rep that reads to you off a scripted cue card and suggests you should use the website for ‘better service’! May I repeat.... DON’T BUY SAMSUNG KITCHEN APPLIANCES!

I have been trying to receive my refund for my dishwasher for over 2months now (soon to be 3months). I'm really fed up with all the back and forth emails and phone calls and wasted time! I'm so disappointed in the terrible customer service we have received!!!! When I agreed on a price of 882.00, I then patiently waited for my refund check to arrive in the mail.. After waiting and waiting.. I then called to check the status of my refund to be told someone made a mistake and the refund amount would be a lot lower (in the 600's). I can't remember the amount that was offered. I willing agreed to take the lose and wait again for another refund check that would never arrive!

1-year warranty/but digital controls died at 6 mos. Samsung sub-ed to AAA TV & Appl to repair whose techs took pics w/o consent. Had to hire mouse exterminator to get warranty work. Ripoff. Lowe's installed. Had to pay a lot to get warranty work done. Violation of my privacy. Had no contract with repair people, or their employer. But had no say about the pictures they shared without my consent with 3rd parties never contracted to me. This is really wrong, wrong, wrong.

My dad, my brother, my father-in-law, and my brother-in-law told me not to go with Samsung, but I didn't listen. Now, I'm paying the price. In less than 8mo I've had 5 technician visits to attempt to fix my dishwasher. After 5 visits I finally got frustrated, and decided to call samsung to see if they would replace my dishwasher since it's obviously defective. In short, their answer was no! First time the dishwasher broke was about 4mo after I purchased it. It would stop mid cycle with an error code which meant that it got too hot. That took 2 visits and as many weeks to repair.

I bought a Samsung stainless steel dishwasher at Home Depot. I bought this appliance in December 2019. I started seeing rust on the door just four months into the appliance. I called customer service. They sent a guy over. He took pictures and said they will contact me. No one ever came back. I still have rust on the dishwasher terrible terrible. I will never buy Samsung again.

In 2017 I replaced my kitchen appliances. I purchased a fridge (also reviewed), a range and a dishwasher. It was NOT an improvement. The dishwasher was quiet. Period. It does not dry. It did not dawn on me this would not be an option! It also was not a cheap appliance. It was a nuisance but if that was the only issue I would deal. It also did not wash. Not even close to my old,cheap, noisy dishwasher I replaced. I will never buy another Samsung appliance- lousy products that are overpriced with poor warranties- Buyer Beware!

BUYER BEWARE! Here's what I'm dealing with right now: We purchased an entire kitchen set from Samsung.com in December as a black Friday special. In March, the dishwasher stopped working. We contacted Samsung via their website and set up a ticket. The day of the appt, the technician didn't show, we contacted them and were told that Samsung cancelled their contract that day due to Covid. No one bothered to call us to let us know. They said we would have to wait until the lockdown had passed. We did. For 3 months.

I would never recommend Samsung products and the customer service is completely lame. I have a Samsung washing machine that had a recall because the drum wobbled so much. It wobbled so much that it loosened a hose and poured water all over my house…. My laundry is on my second level and I have a cat walk that water poured down into my living room and hallway on my first level and ran through my ceiling on my first level and through my walls down to my basement…leaving water spots on my first level ceiling and damaging several ceiling tiles in my finished basement. I didn’t notice all of the damage and the damaged tiles in the basement until months later when I had another issue with the washing machine and Samsung sent a third-party service company out here to repair it.

I bet we haven't used the dishwasher 10 times. We bought it before the condo was finished remodeling. It sat there until the builder could finish so the warranty is right at a year. Even tho we haven't been in our condo a year. It's a beach condo so we are not here all the time. You literally have to slam the door to get it started. It washes for 2.58 hours according to the button on top. (If you can get it to run). It stops and starts. We have called Samsung did everything they suggested by unplugging it. Nothing they suggest works. Piece of junk Don't by Samsung dishwasher. Exactly why they don't have a better warranty. You're just screwed.

I purchased a new home and new appliances were chosen by contractor. This dishwasher started randomly on its own one day then an LC CODE appeared. Researched this to find out water has collected in bottom pan and this detection will stop washer from running. It is a common occurrence as there are several Youtube videos on how to fix it. IT'S BRAND NEW!!! Why haven’t they fixed this common issue by now since it is obviously going to have BAD reviews? DO NOT BUY.

I purchased a Samsung dishwasher for my new home and I purchased it 3 months before my house was finished. When the contractor was ready I bought the dishwasher in the box to the new house so they can install it. We moved in the house Oct. 1, 2019. Two weeks ago I called Samsung about the dishwasher wasn't working and explained to the customer service rep that I haven't been in my home a year yet. I was advised that the dishwasher is out of warranty and that I can pay someone to come out and check it out. They said the warranty expired at the end of last month.

So I have barely had my new Samsung dishwasher a year and now I know why they only cover it a year. Called them because it isn’t working, flashing light, won't run a full cycle and now waiting several days to have someone call me to set up someone coming out to look at it. Wish I had gotten another brand.

Updated on 7/5/2021: I posted a review of the dishwasher last year. In the meantime our builder replaced the one that did not clean and the door broke off. So a year ago it was replace by the same model.... exactly one year later.... we are having to replace it. Run away!!!! Run Away NOW from this Samsung Dishwasher. I have had two of the same model and it is TRASH! NEVER NEVER NEVER BUY THIS!!!! Is there anything else I can say?

Bought this dishwasher to replace the original one that we bought (16yrs old) when we built our home. The old worked MUCH better! The only reason I did not return was because hubby installed it and I didn't want to go through the trouble the take out and return to Home Depot. It is quiet but I would rather it be noisy and actually clean my dishes. Had I known I would be hand washing after running a cycle I wouldn't even have bought a new one. I've done everything that has been suggested, I have to run it on storm wash just to get them halfway clean. I love ALL my other Samsung products except the dishwasher. Look elsewhere for yours!

This is the biggest piece of junk ever. I have had this for perhaps 5 months and have only been able to use perhaps 10 times. The leak detector shuts the machine down and has to sit for 2 weeks. JUNK and get no response from the manufacturer. When it first happened I removed the machine and took the bottom cover off to get a thimble of water. Must have an internal leak but cannot find. I have seen other reviews with same complaint. Will never buy another Samsung product.

This dishwasher has served us very well. It is amazingly quiet and cleans very well. Internal space is very good and allows user to load a generous amount of dishes, silverware, and glassware. I would not hesitate to recommend this unit.

Service call two times within the first year, both times because machine will not drain therefore unable to start a new or fresh cycle. Wine glasses do not fit on top shelf and only on bottom shelf if placed on an angle. Some dinner plates do not fit.

Dishwasher given as a gift. It cleans better than my old one which did not have storm wash or sanitizer or delayed wash. The control dials positioned on inside of door are easy to clean. I like the section on lower rack that cleans off dirtiest dishes. The slots in basket hold silverware in place or you can open up for larger utensils. The top rack has 2 areas designed to hold any light dish in place. The rack slots for placement of dishes are angled so bowls are difficult to load. Overall looks and ability to clean make it a bargain for the price.

Beautiful stylish look, silent operation, and gets dishes clean, powerful enough for even the toughest of stuck on food, and no spots on glassware, yes it’s pricey but it looks good and does what it’s supposed to. And the best part is it’s backed by Samsung customer service, and customer service is the key factor for me.

Unit was good purchase for the money only because I got at half off original price because it was a Floor model. But Samsung customer service was a nightmare because they kept saying the unit was over a year old when I just purchased it.

Samsung have Terrible Service. This device they failed as well. They have nice Appliances with 0 customer service. They do not worth any kind of reviews only bad one. I will choose Bosch. Better quality and you’ll not service at all.

This is the worst dishwasher I have ever owned. Black mold looking spots are in my dishes. Samsung sent out a new part and that did not work. Four Service calls since new, and still black spots. I have to wash my dishes by hand. Best Buy said Samsung would not replace. It was expensive and is now 2 years old.

Clean the dishes very well. It automatically open to air out the steam and make the dishes smell fresh. It looks solid And beautiful. Very modern looking. All the controls are hidden on the top of the door and would light up. With very bright blue light it looks so futuristic. Love it. Stainless steel, fingerprint Proof, looks so expensive. Highly recommend.

A beautiful piece of junk! Pot scrubbing function is terrible, likewise dishwashing function is just as good as the low end GE, meaning awful, dishes actually, always came out worse than when we put them in. Only good thing I will say about Samsung is they told us to cut the cord, send them the picture of it with cord cut, and within 30 days they sent us a check.

I have not had any problems with my dishwasher. The dishwasher was not that expensive and I would definitely buy it again. This dishwasher cleans well. It looks awesome in my kitchen. I am very satisfied with this purchase.

Didn't even get 3 years out of my Samsung model DW80J3020 dishwasher that I purchased in 2016 as part of a 4 piece Samsung appliances pkg from Lowe's. I've had Samsung TVs before and really hadn't had any issues. However their supposed "convection" stove takes 30% longer to cook than a traditional oven, the refrigerator makes popping noises at night loud enough to wake us up, the microwave makes a thumping noise while the interior dish is rotating, and now the dishwasher has no function whatsoever--no lights, nada. I went online to research and couldn't believe the number of posts relating to the same thing. This is it for me and Samsung appliances. They're priced to attract a sale but, as is the adage in so many contexts: You get what you pay for.

There are pros and cons to consider with this dishwasher. The capacity is generous. I like the different cycles. It seems like it uses a lot of rinse aid with the machine and you have to be careful how you load it or top rack items don't get clean. Overall it is a decent mid price dishwasher.

Never expected a dishwasher to be so quiet. First time we turned it on, I actually had to get down on my hands and knees so I could hear it running! Works great! Also has a very large wash area, which allows us to wash Thanksgiving meal for eight in one wash!

The Samsung dishwasher is quiet, large, and does a great job cleaning dishes. As an added bonus, it has an appealing outer appearance. It uses less water than older generation dishwashers and it uses less electricity.

The dishes are extremely fantastic, their prices are very affordable to anyone who desires to use them and long-lasting. They don't easily break and I can assure that you will completely love using them. I highly recommend them.

The dishwasher is fairly quiet. It has several wash options as well as a separate dry option. The racks fold down so you can put large or unusual shaped items in it. It is pretty but the stainless streaks more than I would have liked. All and all, it works good. I would recommend this dishwasher. Works better than others I have used. Fairly decent price for the quality you get.

I've only had my Samsung dishwasher a month and I am in love. I'm so glad I chose Samsung! It's so quiet that I can actually run it while I still have company without being disturbed. It cleans wonderfully and my contents are actually dry at the end of the cycle.

Our Samsung dishwasher is three years old. The internal blower/fan has always been noisy, but we accepted it. However, both the upper and lower baskets have rusted through to the point that supports and wheel mounts have completely broken off. I contacted customer support who connected me with an official parts supplier. To replace the two baskets is a little more than $300. The exact same dishwasher is available to buy for $349 new.

In September 2017, we purchased the top of the line Samsung dishwasher at Home Depot thinking it would be the last dishwasher we retirees would buy. Unfortunately I can’t tell you the model because my husband threw the manual and paperwork away in disgust three weeks ago when, after two years and four months we sent the dishwasher to the dump. It needed a new pump and the repair would be so expensive we might as well buy a new one. Our model had the storm surge feature, if that helps identify it. Also, the racks were starting to rust. The clean was not as good as the Whirlpool we replaced it with for half the price. We also bought a refrigerator at the same time. We’re attempting to join a class action suit because the ice maker leaks and the ice compartment freezes into a solid block and Samsung refuses to acknowledge the problem. I’ve learned that Samsung, LG, and even some GE appliances use the same inferior parts.

Bought 4 appliances and had them delivered. Hired a contractor to install them only to find 3 of the four had issues. Dishwasher is broken, stove had a badly bent drawer that won't close properly and the fridge is missing one of the leveling pads. Although HD called Samsung and are going to fix the problem. They won't offer any kind of compensation of pay toward the contractor fees for the lost day.

We bought our entire appliance set through Trail appliances. Nothing wrong with the excellent service we received at time of sale. Installed the units in our new kitchen. At 11 months the dishwasher dumped large amounts of water on the floor during wash cycle. Finally got a technician to come and look at it. Samsung's support for him over the phone was pathetic. Between him and I we finally figured out the problem lies in a poorly designed tub vapor venting system. I have to regularly remove this silly valve and clean it. Just poor design.

Broke within the 1st year, a stuck float. Got it fixed, float got stuck again but this time out of warranty. My husband has had to pull the dishwasher out to fix 3 times in 4 years! If it actually cleaned dishes I wouldn't be so royally peeved but this dishwasher doesn't even clean dishes. Every load I am soaking dishes with dried on stuff and I rinse my dishes before putting them in. DO NOT BUY A SAMSUNG DISHWASHER!! Or refrigerator for that matter. That is another discussion but their refrigerators are awful too!

I have never had a dishwasher that stinks like this one. And it seems it is a major issue. I made a mistake by looking at Best Buy reviews. Of course now I am pretty sure they are fixed. We redid the kitchen with all new Samsung black stainless. Looks great but terrible appliances in general. Will never buy another Samsung.

Late April 2018, we were forced to replace all our appliances. We decided that we wanted the best, so we chose Samsung. We already had several Samsung cellphones so now our home was going to be "all Samsung". Boy do we regret that decision. A week before Christmas 2019, both the dishwasher and washing machine stopped working. The washing machine was fixed under an extended warranty. Our dishwasher is another story.

It is unacceptable that a brand new dishwasher model DW80R2031US holding water, causing the unit to smell and practically unusable; and the owner is expected to take out the water manually. This model is defective and even your customer service rep agreed when I called back. There is no accountability by Samsung by not providing any other resolutions for a defective product.

I feel in love with Samsung products but I am now done. My dishwasher started filling with water after only 3 months. While under warranty had it fixed. It started having the same problems. We fixed over the phone the second time but just when the warranty expired it started it again. I am beyond upset. No more Samsung for me. They dont stand by their products.

We bought Samsung appliances package from Best Buy and I installed on October 2019. The dishwasher doesn’t clean dishes at all. Called service department several time and twice technician visit. Their report said that this dishwasher needs hot water and our water heater is too faraway!! The water heater is in our garage. We never had a problem with the last one. Anyhow I do not recommend this model of Samsung dishwasher. DW80R5061US/AA,

Installed in Oct - worked two times perfectly. Have had a technician here 6 times and it is still not working. 12 calls into support, 2 Case manager calls (on hold 2 hour each time) and 6 visits from a Tech. Our machine is still not fixed. Now the machine is leaking on our new hardwood floors. I guess a lawsuit is the only way to get resolution. Will never purchase from this company and will make sure no one else has the same experience.

We bought a house and put all Samsung appliances, Refrigerator top off the line, Dishwasher also top of the line, microwave. Since day one we have had leaking issues, logged several calls to the Samsung services department, most of the time they would tell us how to get the LC to stop but not fix the issue. Now that the Warranty has expired (1year Warranty) they send out a Tech and want $350 to fix a known leaking issue. They even have a special kit just for this issue. WHAT you put out a defective product on the market and don’t take care of your customer that bought it. Well just like the phone and batteries issues I guess.

Changed out my perfectly working 20yr old dishwasher for New Samsung Stormwash w/ auto-release dry. Big mistake! Purchased from Home Depot. Delivery was a joke as they cancelled a promised Saturday delivery. I had to drive a town away to pick it up myself after waiting a week and then they cancelled appt. Next, 5 months later dishwasher leaked all over my kitchen floor and it hadn't been turned on yet. Customer no service overseas a joke. Said I should have bought a warranty. Told them I didn't have a crystal ball and if I'd known it was a cruddy product I wouldn't have purchased it in the first place. Had to pull all my dishes and wash by hand. Waiting to hear from them to fix it. Don't want it but refused to take it back. Damage to floor.

The top rack has a section that is corroding and rusting. The dishwasher is just one year old. Customer service claims it is "physical damage" and they will not replace the rack. We put cups on the rack so that clearly could not be physical damage to cause corrosion and rust. Their products are junk. Do not buy Samsung. They are cheap products and they have terrible customer service.

Never seen any dishwasher with short life; after 3 years the bottom door leak water when the pump run. Now I remember why the sale rep told me not to buy any Samsung appliances. I got almost everything in my house are Samsung, they look nice. However, I remember the refrigerator failed a last years ago, then the dishwasher. Search for leaking Samsung dishwasher, and never seen so many complaints to leaking door dishwasher. THIS WILL BE MY LAST TIME BUYING ANYTHING SAMSUNG PERIOD.

Purchased 6 new Samsung Appliances in 2016 at Lowe's. All top-of-the-line black chrome. The dryer is currently sitting in the garage with a bad drum assembly. I pick up a 10 year old Maytag for $50 and it's sitting in its place working fine. Every 2-3 weeks I defrost the Ice maker in the fridge with a hairdryer I now keep in a kitchen drawer. The dishwasher quit last night for the 2nd time in a year. (Not counting the 6 times I've had to reboot the power to get it to turn on). Microwave has been installed 3 times since it's been in the shop twice. Double stove door fell off once and has a dent in the corner...good news is I've not actually had to service it yet. Washing machine is still working after 3 years. Must be a fluke.

I bought this from Home Depot and had them install it. Within 3-4 week I had a leak sensor failure. They came to fix it within 4 long days of hand washing baby bottles. 3 weeks lasted one of the spray and broke. They repaired that in 4 short days of hand washing baby bottles. That lasted for 2 months then I had a water sensor failure again. They came out 4 days later. Said they fixed it and then repair guy left. Ran it after dinner and noticed around 2130 hrs it had a leak sensor fail again. Now I get to wait and see how long it takes to replace it. I might take the refund and go buy something that won’t break ever month. If I could take this thing out back and shoot it with a 12g I would. Save yourself and if you're thinking of buying one yourself run screaming in the other direction.

I've never had a dishwasher last such a short time in a little over a year. lt quit running, an expensive control board will probably fix it for a little while, Samsung better get its act together on their appliances or they will give Lowes a black eye.

The Samsung contractor came to fix the dishwasher five times and had no clue how to service a dishwasher. They blew a circuit and caused the microwave to start having electrical sparks and sizzling noise. I had to call them to come back. They weren’t too concerned about putting the customer at risk when I called Samsung many times. They are the worst customer service and still have not received a replacement dishwasher after 7 months. Don’t buy Samsung cause the customer service reps are horrible.

I purchased a Samsung Dishwasher at Costco, Model # DW80K2021US. Samsung had its own warranty on it for one year and Costco was kind enough to place a two year warranty on it. I purchased it in June 2017 and it just quit on me October 2019. These should last longer than that but they are absolute junk. The water pump is gone, and it will cost at least $300 to fix - The dishwasher on sale was $499. Costco, please don't carry this junk or anything like it from Samsung. Costco will just get a bad rep from selling these bad products. Stay away from anything labelled Samsung.

Samsung dishwasher dw80k7050ug. Dishwasher smells horrible 1 day after wash. Worse when weather is warm. Only thing that works is to completely dry out the drain basket which is holding nothing but water. Odor so offensive. Make me gag. Reported to Samsung. Sent someone out. Said water in basket was normal. Not if it is stagnant. Have seen other reports of this problem. Have tried every suggestion to no avail.

Purchased a Samsung Dishwasher in 2017. The fan has blown for the 4th time in 2 years.. They apparently "upgraded" the fan in 2019, so I figured I would fork out the money and pay for that instead of just tossing this thing. Took a few months and that piece of garbage stopped working as well. Custom support is zero help - can't confirm if there has been a recall, what part is correct. Have been waiting for their "superiors" to contact me forever. Joke of a company. Do not buy their appliances.

DMT800 leaking @ bottom of door. 10 $ Seal at bottom of door is integrated (riveted) onto inner door panel and has to be changed in its entirety. 250 $. What a POS. This entire machine is a total waste of resources. Seems to be designed to fail and therefore disposed of in short order.

Zero support. Dishwasher dead 14 months. I tried both chat support and their online message board - chat hung up on me and mod won't reply when I give the serial number and they find 14 month dishwasher out of warranty for two months. Spent $200 to diagnose and parts more than the dishwasher - repair guy says Samsung like toilet paper - disposable and zero reliability. Bought $2500 Bosch this morning and this crap going in the dump.

Two years ago I bought a Samsung kitchen suite. Within the first few months my ice maker on the fridge went out and the dishwasher motherboard had to be replaced. We have had constant issues with the dishwasher. It does not stop running so we have to unplug it. Service is coming again and I have had enough. I want a new dishwasher that works properly. Did I happen to say that it is only two years old? Samsung's customer service is in India and they are no fun to deal with. When I asked them to replace it they said talk to the Best Buy WHERE I bought it from. Best Buy said to call Samsung for a replacement. NO ONE IS TAKING RESPONSIBILITY FOR A BAD PRODUCT. DO NOT BUY SAMSUNG APPLIANCES EVER!!!!

We purchased a new home with a Samsung appliance package... In 3 months our dishwasher has only worked about a week total. It is broke again and it has been a nightmare trying to get a service person out here. It's still under warranty. They are refusing to help us. PLEASE DO NOT BUY ANYTHING SAMSUNG... You will be a never ending nightmare!!!!

We bundled our kitchen with Samsung appliances just about a year and a half ago and the microwave has broken twice and now the dishwasher just went. Dealing with Samsung Repair process is a nightmare. Best Buy is useless so we called a repairman for the dishwasher and they don't even work on Samsung appliances due to the quality is so poor. Don't make the same mistake. The only reason they got one star is because I had to pick to leave this review. Watching the clock for our refrigerator and stove to go. This deal was a bust!

Purchased a home and did a remodel and purchased a Samsung appliance package from Home Depot. The dishwasher has been a NIGHTMARE!!! I am the only one in the home so I don’t run it every day but once I did begin to use it and not even 2 months later had to have the pump replaced. One month later YET another repair! Spoke to a representative who said they would refund my money and she would send me an email with how to get this. Received the email and provided them with everything they wanted. Waited a month and No refund check. Called NUMEROUS time to take 10 minutes of explaining to have them transfer me to claims where THEY DO NOT ANSWER AND YOU'RE ON HOLD FOREVER!!!

We purchased a Samsung dishwasher 2 years ago. Within 2 months it broke down and had to fight for a replacement. Last week the second one broke down and Samsung said it is out of warranty and they would not help in any way. We had to have it repaired at a cost of over $300.00. Bad customer service and terrible appliances. I have since heard this complaint from other people that unfortunately purchased a Samsung appliance. Never again.

I bought dishwasher as well as refrigerator and electric range in 2013. In 2014 the dishwasher started to have problems (the soap compartment wouldn’t open), so the technician came and replaced the whole dishwasher under the warranty. In 2015 the dishwasher started to malfunction again, the same problem. Another technician came in and replaced part under the warranty again. In 2019 the same problem occurred again. This time the first technician couldn’t replicate the problem. The second technician came in, and he said that it’s most likely intermittent problem, and it’s possible that 3 different parts should be replaced, and since the warranty run out, he doesn’t recommend spend the money on the unknown. I really appreciate this concept.

Apparently either Consumer Affairs OR Samsung does NOT want reviews of clothes washers as that is no longer a product which can be reviewed. Ours is 3 years old, sat in our basement for nearly a year from the time it was new until we finished our house. Only two people in the house, used once every two weeks. Lots of issues with not filling, not pumping water, not spinning. Samsung says "Too bad. You should have paid even more than the $520 so we would fix that piece of crap....sucker!"

The dishwasher is one year old and from day one smelled like football locker room, even when it was empty. It was installed by Home Depot. I re-routed the drain hose higher to keep water from the disposal from back-flowing into the dishwasher, which I assume has no back flow prevention valve, given the amount of water left in the sump after running. No change. I've owned and installed many, many dishwashers and never had an odor problem, even when they were full of dirty dishes.

Purchased 5/31/18. Installed by Sears 6/8/18. Warranty out according to Samsung. Today is 6/819.. Same control panel out, will not turn off, had to turn power off at breaker. I will never buy another Samsung Dishwasher ever, our old cheap Whirlpool, lasted 15 years. 700.00 for this stainless steel, piece of junk. 1st repair was 1 month old. Buyer Beware.

I installed new Samsung dishwasher August 2018. Lasted until April 2019. Never really got dishes clean. Very disappointed. Started leaking water and no one around under a hundred mile can do warranty work. Whatever do not buy Samsung anything. Customer service is not helpful even when they admit it's a warranty issue. Very overrated appliance.

My brand new Samsung dishwasher broke down after six months. It was out of warranty because I didn't install it right away. A repairman gave me a defective report. I learned through trial and error that the dishwasher soap dispenser was defective. I ordered another and it worked for about six months. I suspect there is a defect in the product. A class-action lawsuit could be brewing here. If you have similar problems (the dishwasher will stop working if the soap dispenser is closed, but will cycle through all phases when it is open), post a note here. I will monitor regularly. I don't think this review service will allow me to post an email address.

I purchased a home in October 2018 with a suite of 4-year-old Samsung appliances. The only good thing about the dishwasher is that it's quiet. With that being said dishes often come out after being washed with food particles still on them and do not dry well. My issues started a month ago when the dishwasher wouldn't complete a full cycle - it was stuck mid-cycle. I chatted with a Samsung rep who said to flip the switch off and back on on the circuit breaker. This reset the dishwasher and it did complete the cycle. Two weeks later, the dishwasher lights were flashing, it was making a suction noise, flashing a LE code and wouldn't power off. I had to shut off the circuit breaker.

Dryer drum will crack within first three years. This is a weak known and documented issue, yet Samsung refuses to recognize it as their fault caused by poor materials. Several lawsuits against them on this issue. Google ‘cracked dryer drum’ to find out how many consumers their poor materials has impacted.

Never buy the product. I bought a dishwasher, refrigerator, stove and microwave April 2015. Dishwasher stopped working code 7E water wall 3-12-2019. Refrigerator ice maker stopped working. Would not make ice in Jan. 2016. C. **

This is the worst dishwasher I have ever owned. Dishwashers in the 1980's worked better. You can't use the dishwasher packs that dissolve because they do not dissolve fully (we always used the Finish packs in the past). I had to buy liquid detergent. The dishes do not come out clean much of the time. Some will and some won't. It is quiet but I would rather have a noisy dishwasher that actually works well than this quiet washer. I would never buy another Samsung appliance after this experience. Buyer beware. If I could give it zero stars I would.

I was shocked when my brand new dishwasher didn’t do a good job washing my dishes and I often had to run them through another cycle or finish them off by hand. Then it got worse, the soap didn’t dissolve and none of the dishes were clean. I called suport and 4 days later someone came out to take a look at it. Said the motor was defective and was going to order a new part. No idea when it would be in. So unworkable brand new dishwasher - needs a new motor, and I am not happy with getting a repair.

I purchased a brand new Samsung dishwasher from Home Depot less than a year ago. One day, my dishwasher decided to not turn on. I called Home Depot Support, they sent me to Samsung support. Samsung was great at first, they were able to get a repairman out within two days. Repairman came to my home, looked at my dishwasher and told me I needed a new circuit board. He would have to order it and come back sometime next week. Okay great. Here’s where things went downhill. He proceeded to tell me I needed to hire someone to come uninstall my dishwasher so that he can work on it. I will then have to hire someone again to come out and reinstall it once Samsung fixes it. What the hell!

You purchase a dishwasher for $500.00 and it needed repairs 3 times after the warranty ran out, and will be sending it to the junkyard within 2 1/2 years after purchase, I will never purchase another Samsung product again! Don't waste your money!

I bought this dishwasher new. Within the first 2 years the control panel went out, cost $200. The bottom screen tore, replaced at 85. My husband did all the labor or I would have paid as much again for this dishwasher as it cost originally. Now just a simple leak at the bottom of the door. The rubber gasket is old and tore, water leaking all over my floor. Simple to get out. But Samsung does not sell just the door gasket, You must Buy The Entire Door Panel. Why not? It’s holding the consumer hostage for higher priced parts replacements. Repacking a door when you just need the seal!

I ordered the Install and old appliance haul away when I bought my dishwasher. I got neither of these things. The all in one package is why I chose Samsung to begin with. The contractors who arrived with my appliance had no certifications to install anything nor did they bring any tools (I had to give them my tools). The contractors pulled my old dishwasher halfway out and said they couldn't go any further for fear of damaging the wall (the washer wasn't connected to the wall and any qualified installation tech or plumber would have known that). So they left me stuck with a dishwasher halfway out of place. I had to get a plumber to come out and finish the job which costed me money! I was also transferred 5 times because agents kept transferring me to the wrong department and had to call twice because while on hold I was transferred to the review line which took me off the call.

I am sitting here one week after having our new Samsung dishwasher delivered and unable to install it because of a couple of brackets and screws that were not shipped with the unit. Upon delivery, the delivery company opened the box and we inspected for damage...none. That was great. We set it aside for installation later in the week, (after a new kitchen floor was to be installed.) When I proceeded to install today discovered that the "included parts" other than the kick plate were nowhere to be seen. Contacted Samsung... They directed me to the Samsung/Home Depot centre. Their answer “Sorry, not reported within 24 - 48 hours.” Are you kidding me? For the lack of a few parts costing less than $5 they would rather have me return it to Home Depot! Home Depot is now trying to work with them. I simply cannot believe the bureaucratic nonsense and lack of common sense.

Dishwasher not even 2 years old and have had repair person come 3 times. This is the last straw. The unit will not turn off and saying there is a leak but tech still wasn’t sure what was wrong with this piece of expensive **!!! Will never in my life buy Samsung products again!!

My Samsung dishwasher worked perfectly until one day it simply stopped working -- no lights, nothing. I called Samsung and was told if it was the control board it would be a warranty repair, but if it was the front panel it would not be. The authorized service repair company came and --without running any diagnostics -- replaced the front panel, and charged me about $300. The unit worked for a week, and then the same problem reappeared. They came back to do the work. Samsung said would be a warranty repair -- replace the control board -- but then after the work was completed, charged me $140 for the board anyway!

We recently purchased Samsung Dishwasher Model #DW80K5050 that seemed visually fine on delivery. When we attempted to install it a week later, there was internal damage not visible from the outside. Samsung sent a rep to confirm the DW had likely been dropped to cause multiple internal issues. When we shared this with Build.com, they said they had no responsibility since damage was not reported in their 24-48 hr window EVEN THOUGH DAMAGE WAS INTERNAL and COULD NOT BE DETECTED FROM THE OUTSIDE.

We purchased a suite of samsung appliances to "upgrade" our kitchen. We have had problems with literally every piece. Never again. We have the DMT800RHS. This dishwasher has never dried acceptably since day one. It usually leaves food particles. We have learned to inspect dishes as we remove them. We have a perpetual drying mat on the counter. We leave the door slightly ajar when not in use to keep the unit dry. It seems to cut down on the odors. We run a vinegar clean cycle every other month to keep the drains clean. This seems to have solved the intermittent drain code problem. We wipe the seal with a rag every week to prevent sludge build up and seal leaks. My 20 year old car requires less maintenance.

Six months ago my wife & I bought a new Samsung dishwasher from Home Depot because the older Samsung Dishwasher of six years kept on having problems. One of the problems on the older one was the cheap plastic around the dishwasher door cracked and the crack kept getting bigger with normal use until all the control buttons fell out. Now we have a new one and the same thing is happening; but this one is only 6 months old. I called Customer Service and they sent a technician out who told us Samsung will not replace the plastic cover. I asked if they would just send a new one and I'll install it myself and the answer was still No!

Very unhappy with Samsung dishwasher that lasted 18 months and 3 repair persons. All said it needed a new circuit board, which we ordered and the dishwasher still did not work. We trashed it and bought Kitchenaid and are very happy. We have other Samsung appliances and I am holding my breath. They are not great and not worth the money no matter what the sale price is. For your wallet and sanity, do not buy Samsung appliances.

We had an old GE which worked well for years, no problems. Wife wanted stainless steel. Bought a $500.00 plus Samsung. After about 9 months it started giving us trouble. Wouldn't pump out. Contacted Samsung. They sent some fly by night repairman. I told him what it was doing so he brought a new pump. In about a month it started again. Again the guy brought another part and installed it. It lasted about another month and it started again. This time they said I would have to pay for the repair. It was never fixed right to begin with so I didn't think I should have to pay for repairs. Samsung doesn't stand behind their products with a respectable repair service, they just send the cheapest and you end up with a POS.

850$ new Samsung dishwasher never worked properly. Bottom bracket didn't slide in and out without a huge struggle. Made numerous calls and all we got was BS. Worst product and customer service. We are now throwing it out and buying a 300$ dishwasher.

DO NOT BUY SAMSUNG APPLIANCES!!!! Dishwasher lasted month. Supposedly black stainless is nothing more than a film cover over cheap flimsy thin stainless. Customer service is garbage the absolute worst. DO NOT BUY SAMSUNG APPLIANCES!!!! WE HAVE BEEN ROBBED BY GARBAGE APPLIANCES. And shame on Home Depot for not standing by us.

I am a contractor who has installed over 100 dishwashers. This is the worst installation design I have ever seen. The hot water & drain connections are at the left rear corner of the D/W. The hot water supply line requires a 90 degree fitting (which is NOT supplied). The water supply connection is 3" above the floor & 4" from the left side. The water connection fitting on the D/W is PLASTIC. You have to buy a 90 degree fitting (brass), then remove the BRASS connector nut & replace it with the PLASTIC nut provided with D/W.

In April, we purchased a brand new Samsung dishwasher from City Furniture. This was a very special treat, as we had used free and 50.00 dishwasher all our married lives. We got a top of the line one, thinking this way, we would not have any repairs for year. How wrong we were. Within a week of having it, the dishwasher flashed a code, and quit.

I am very disappointed in our new Samsung kitchen appliances. We bought a new refrigerator, dishwasher, and stove a year and a half ago. The refrigerator ice maker did not work; fortunately, I purchased the service contract through Best Buy and they covered the repair. Now the dishwasher is no longer drying the dishes. The year warranty is over, and I didn't buy the service contract for it as I expected it to work for at least a few years; now I am having to pay over $300 to repair the dryer fan assembly. I don't use the stove much but imagine that will break now that the year warranty is up. I won't purchase Samsung anymore and won't recommend them.

I purchased this dishwasher from The Bay in July 2017, as it matched my other dark SS appliances. I could not install it until May 2018. Worked great until November 2018. Then we heard a grinding noise in the middle of a cycle. At first we thought it was the water wall arm. Was have since determined it is the Drain pump. Nothing has been caught in the drain that we can access. I live in a remote part of BC on the coast where I travel by ferry. It is impossible to get a Service guy to come here, have been waiting 3 weeks now.

When I purchased the dishwasher, it was quiet, cleaned great and all of the dishes were dry at the end of the wash. After 1 year, the dishwasher leaked significant water to the point my Pergo floor was ruined. After year 3, the dishwasher sounds like a chainsaw every time I turn it on. It is a shame because it was a nice dishwasher initially, but IS NOT durable whatsoever. For the cost ($500) it should work for more than 1-4 years.

Bought this dishwasher from Costco, 7 months ago and already it's making grinding/whining noises. We bought it for our small office and run the dishwasher once a week/maybe twice. Samsung has said because it's in an office they won't warranty it. This dishwasher gets way less work than my dishwasher at home (run almost every day). Do not buy Samsung!

Do not buy Samsung dishwasher, leaks from door had problems with control panel and know it's leaking from the bottom. The dryer heating element always burns out after 1 year and 3 months. This is my 2nd time changing this part and a wire was burn inside. I get a feeling it might not be the last. Washer leaks sometimes. Stay away from Samsung. As for my tablet the screen cracked not outside the screen but inside, the tablet was never drop and that was after 3 days that it was bought from the Bell store. As for Samsung tv, not bad. Broke 10 years after it was bought.

Purchased a whole kitchen of Samsung product, dishwasher, microwave, range and fridge. So far in a little over a year the microwave burnt out, and the dishwasher has broken down twice, drainage pump and washer motor. Samsung is a piece of garbage. Anyone that's thinking of buying this brand DON'T. YOU WILL BE SORRY AND SAMSUNG DOESN'T CARE.

In December 2015, I purchased a Samsung built-in dishwasher model DW80F600UTS/AA. I finally got it installed around July 2016. By November 2017, the dishwasher stopped working. The pump was running even though there was no water in it. I opened the door and the pump does not stop. The heavy LED was flashing even though I never selected heavy cycle. I try to turn off the dishwasher using the power button, it turns off for 2-3 seconds then it comes back automatically and the pump is just keep going. The only way to shut it off is by flipping the circuit breaker. I tried every recommended method, which included keeping power off for a while and then reapply, but nothing worked.

I used to swear by all Samsung products and always stocked everything in my home with it. However, it seems that for the last 5 years their product quality has been on a downhill spiral. I purchased the Samsung dishwasher model DW80F600UTS for my home. Worked well for five years, but then it just stopped working. I've read numerous reviews on the same problem that I was having and noticed that I wasn't the only one with the issue. For the time being I am staying away from all Samsung products and will have to review other companies.

STAY AWAY FROM SAMSUNG APPLIANCES! In 2015, we installed Samsung appliances in our kitchen in conjunction with an extensive remodel. Worse move we ever made. Boy do I wish we could turn back the clock. The dishwasher failed 2 months after we installed it, and we literally had to give up our first-born child to get a replacement unit even though it was still within the 1 year warranty. Next, the element in the oven failed (3 times to date) as well as the control board which set us back $250. The microwave has always had a mind of its own, and will often beep and turn lights on and off during the middle of the night. Since it still seems to work, we are leaving it alone. Finally, the ice-maker in the refrigerator door freezes up and causes a mess, and needs to be defrosted once a month.

If you want to buy a dishwasher that will last 3-4 years then buy a Samsung. When ours stopped working it was hard to find a technician to look at it. Finally we did find someone and after 3 weeks of trying to get the right parts he told us to just go and buy a new dishwasher, he couldn't take the crap from Samsung anymore. Think before you buy!

I would strongly discourage others from purchasing a Samsung dishwasher, at least the DWF80F600 Series. Ours lasted almost exactly 3 years before needing to replace it because the estimated repair costs are more than 75% of what a new Samsung dishwasher would cost. From what I've read on-line the over level water error is extremely common and breaks again once fixed. It is unacceptable for an appliance to not even last to the 5 year mark.

This dishwasher has been extremely disappointing. We bought all "Better" Samsung appliances when we bought our home and the "Waterwall" stopped cycling a few months after we bought it. It took about a month to get someone there to fix it (under warranty). 18 months later it's not under warranty and it has failed again. I think we paid around $1,100.00 new so the cost of ownership has been over $350.00 a year. We read horror stories but thought that it was more likely that people upset with their purchase were more likely to leave reviews and that they were probably skewed. They weren't. I'll start reading reviews to make our replacement purchase. Lesson learned.

Poor Samsung customer service! My dishwasher was broken after using it for second time. Fine! A technician came and reported it as an unrepairable issue in Jul. Then, it took 2 MONTHS to get replace approval! However, I got a call from Samsung after confirming with me to replace a new unit in Sep, said there is no available inventory near my area (Baltimore, MD), "We (Samsung) are gonna refund you the dishwasher." So far (Oct), the case is still pending, the broken dishwasher is still in my kitchen! Never and ever buy Samsung products!!! Terrible customer service!!! Poor internal communication!!! I'm running out of my patience!!!

I bought my Samsung Dishwasher because I thought I saw reviews that it was a good choice. Can't trust all those reviews as this dishwasher lasted less than 2 years. The cost to repair was more than what I paid for the dishwasher in the first place. I have never owned a dishwasher with such poor lasting ability. I will never purchase another Samsung appliance again. SHAME on Samsung for such a bad product. I should get at least 5-10 years out of it. They don't even have enough confidence in their product to offer more than the standard 1 year warranty. I am just so disgusted right now. I don't know what to do.

Install required a repairman which it should not. Poor design and performance. 1 year and 3 months after purchasing the pump failed. It is designed to be very sensitive to leaks, but it leaks very easily. I would never purchase a Samsung dishwasher again. Samsung should stick to phones.

Samsung is 100% the worse product we have purchased in years. We have had a broken dishwasher in our kitchen for over 2 months. The unit broke shortly after purchase and we had to go through warranty. They sent Dish Network repairmen out. 4 times. Each time took a minimum of 5-7 hours. They showed up late, or not at all after scheduling a long window of when they might appear. They never fixed the unit and disappeared after it was establish they would have to replace the unit. We call Samsung and are told someone will call us back. We are also being told they are replacing it with the same unit which seems like a nightmare waiting to happen. Don’t do it!

I bought the model DW80k7050us May 14th 2018. Worked beautifully and very quiet. On Oct 12th it would not turn on. There is no reset switch and troubleshooting does not address mo power. It is under Samsung's warranty even though I bought 5 year protection plan. I live in new Hampshire and Samsung's repair contractor is 2 hrs away in Gray Maine. Samsung will not allow a local contractor.

I just got a brand new Samsung DW80K7050US dishwasher which retails for $950. To install it, the electricity must be connected (easy) and the output line has to be connected (easy) and the supply line has to be connected (easy). But.. when I turn the water on, I can hear a high pressure leak but see no water coming from anywhere. After a few minutes, a puddle of water comes from under the machine. There isn't a drop of water IN the machine. That means that when the machine was put together, there is a leaky seal or missing washer someplace... And I have to uninstall the machine, turn it upside down and play surgeon for a few hours trying to fix this damned leak. That is ridiculous.

I am very disappointed with my new Samsung DW80M9 series dishwasher. It was billed as being a better cleaning product because the spray arm goes back and forth rather than in a circular motion like traditional dishwashers. I actually rinse my dishes before putting them in the dishwasher, but I have to scrub them to get every speck off before using this very expensive dishwasher. The one factor in its favor is that it is very quiet. I hope Samsung’s engineers will work on this very disappointing dishwasher.

I have had this dishwasher for 3 years & it’s been repaired 12 times. It wasn’t cheap but honestly I wish I kept my older model Kenmore. Since day one this has been nothing but a headache, now it doesn’t turn on & I’ve been waiting for Sears repair to get the correct part. Twice the part that arrived was wrong. Now I’m being told not till the end of October are they expecting the part. Do yourself a favor DO NOT BUY SAMSUNG DISHWASHERS. I was even told by the repairman they should just stick with TV’s.

We have been without a Dishwasher for 5 weeks!!!! First Company said the Drain hose was too long there 15 minutes and left. Never pulled Dishwasher out from Cabinet. 2nd Company came out found a bad hose on Dishwasher that was a Samsung Part. Dishwasher is only 6 months old & hose has a hole in it. Took a week to get parts and had to raise the roof for Service or it would have been another week for repair. Been on the phone with Samsung so much and took off work until I could have bought another Dishwasher!!!!

Purchased in April 14 and never worked well. Didn’t cycle or clean well. After minimal use for 4 years as was vacation home it just flashes trouble signals and doesn’t function. Do have home warranty and will see how they perform on replacement as they said too expensive to repair. First claim have filed with CHW, got tech out reasonably quick but slow on the replacement reply.

I purchased 4 Samsung kitchen appliances August 1, 2014 when I moved into my retirement home. Since that time - within the first 18 months, my microwave had 4 service calls. Gratefully, I maintained my Home Warranty protection that was provided for the home and have renewed that warranty annually. The home warranty company ORHP - sent appliance technicians out and a Samsung certified technician who could not repair the microwave. Eventually, after 3 weeks they replaced the microwave with a Samsung upgraded unit. It is still working 2 years later.

I purchased a new Samsung dishwasher in May, 2017. In August, 2018, the unit broke - would not drain and then the circuit board fried. Initially, Samsung said they would issue a warranty allowance (even though it was 2 months beyond the warranty date) and would arrange for service or provide a new unit. After 5 days, during which they failed to find a technician, they decided they would not provide any help or compensation - I was out of luck. What kind of company is this that they sell people a product costing hundreds of dollars, it breaks after a year and that's it?! Every service person I have spoken to has remarked that Samsung DW's are extremely poorly made and designed and the advice I got was to not fix it and go buy a Bosch instead. Between multiple service calls at my request and the new unit, I'm out well over $1000. I hope somebody organizes a class action lawsuit.

My first dishwasher broke 4 months after it was installed. I spent 3 months waiting for it to get fixed or replaced. Samsung finally replaced it after they said they couldn't get the parts to fix it. 6 months after the new one was installed it broke and Samsung said that the warranty was over on the dishwasher but they would send a repair shop over to look at it at my cost. I would highly recommend that you stay away from Samsung dishwashers.

Last year at the Black Friday sale I purchase the French door Samsung fridge and a Samsung dishwasher. Terrible experience. Fridge and dishwasher came defective. I paid warranty on both. After so much trouble they finally fixed my fridge, which would make this terrible noise, like an old car. Now, with the dishwasher for which I paid 700 dollars, came with a defective rail on one of the trays, and also the door is defective. Neither Lowe's or Samsung have been able to help me. They said is nothing they can do. Even with the warranty. I haven't been able to use my dishwasher and I still making payments on it. Never in my life I will buy or recommend Samsung products again. And not at Lowe's either. They are the worst.

I thought I was doing great by buying supposedly Better Appliances. WOW was I stupid. I bought a Samsung Stove which was off by 60%, was told by Samsung TOO BAD. Bought Microwave, Dishwasher which completely sucks, doesn't clean dishes, much less pots and pans, Washer and Dryer, basic quality at BEST, and a Fridge. Overall Samsung Quality is the worst, their Service and Warranty which is 1 year are the worst. DO NOT BUY SAMSUNG UNDER FOR ANY REASON. Their stock is going to drop, all the service people will tell you not to buy anything from Samsung. Must be a reason!!! I was in Home Depot and talked a person out of buying Samsung so I cost them 2 appliances. If we all complain to our friends about Samsung, they will self destruct.

We have also been given the run around from Samsung about what seems to be a faulty product - their waterfall dishwasher. What a horrible company, I cannot believe they can stay in business. Our dishwasher is just two years old and quit working. After talking to several customer service agents on the phone, through email, and online, it is still not fixed. We had a local repairman come to look at it, he said it costs more to fix it than what it is worth at this point.