Samsung Stove-Oven-Range

I bought a $1200 Samsung Gas Range in Dec 2018. By mid 2019 the temperature gauge failed and the temperatures drop by 150 degrees mid bake almost every time. Ruined so many meals-- $1000+ dollars in waste food including Thanksgiving turkey. Also every one of the knobs is cheaply made and broken and $100/each to replace. Today of the five gas burners, only two work. I called support to ask for help twice and they said it's out of warranty. I told them I will never buy another Samsung product, my children will never buy a Samsung product, and my children's children will never buy another Samsung product. Worst appliance I have ever owned.

This two-year-old Samsung gas range oven has never heated properly. Contacting support is a complete waste of time as it’s just a person reading from a book and running you through troubleshooting steps that you can easily do yourself without wasting an hour with them. My husband who is a licensed contractor says the design is flawed that when you remove the pan closest to the burner on the oven, the underside is chard in a way that is not normal. This is a defective unit, and Samsung refuses to stand behind it. After all of the repeat troubleshooting, I have done their suggestion was for them to make an appointment with one of their technicians.

The oven was great. Got hot quickly. The stove looked beautiful. The wifi features were cool. The stove top cooked very evenly and constantly. Everything a cook wants in a nice residential range. For a top of the line electronics manufacturer, the electric control panels go out early and often. Had 2/4 burners go out at 13 months. The other 2 at 15 months. The oven won’t unlock at 18. All from electric control boards. Ranges should last under heavy use 8 years and under regular 12 years. These won’t last a year. The company knows it but won’t help. They will sell you the parts happily but they cost more than the original price. Either get the longest warranty possible or get a different brand.

I just bought a $900.00 dollar electric range, class top chipped while cooking and Samsung said that superficial damage is not covered by the warranty, what about the product being defective? My other electric range was working just fine, I just wanted to upgrade, very bad and costly decision.

My Samsung double oven is 4 years old. Cooked a pizza, and melted electrical wire smell and smoke came from the back of the cabinet in which it was installed. Oven stopped heating. Wiring cable is not available anymore to repair the appliance. I will not reward the company by purchasing another Samsung appliance or product. I will buy the competitor's version.

Buyers beware. I purchased a range oven in June to which was delivered in August. Two nights ago I was preheating my oven when the outer glass shattered and pieces went flying. I contacted Samsung to which they gave me a runaround to tell me that their team decided that this was my fault. No one came to look at it, they made this decision based on one picture. Be Smart. Stay away from SAMSUNG all together.

Samsung Gas Range Bottom Drawer Is Flimsy, Hard To Remove & Put Back In. I Have Pictures, Totally Not Made Correctly. Samsung Stated Customers Are Number One Priority Then Replace Drawer Vs Nothing.

Micro - intermittent hot/cold & brand label peeling off. Fridge- ice machine frozen & non functional after 3 month. Oven - clock burnt out, upper oven uneven heat & then inoperable completely. Brand label peeling off & unusual marks/stains in glass top that cannot be removed. Customer service in non-existent & lawsuits are pending against these dangerous products! Just wanted to post a review to remind others to not buy these products from Samsung! Luckily for me & my family no one has been injured & we are just out a chunk of money after being misled by Samsung for not providing safe working appliances!

We purchased this range to replace aging GE Profile. In standard bake mode (not convection the convection fan spins 20 seconds out of every 55 seconds. The result is that baked goods like bread, pastries, muffins burn crusty on the outside staying raw on the inside. Tried different rack levels, no difference.

Samsung sent tech rep to diagnose issue. He was surprised to see it happen, called Samsung contact only to find out that this fan change was put in by design on recent model.

Bought this stove 2 years ago. Bought it because we liked the sleek and modern looking design. Don't be fooled by this design as we were. You are better off with the old fashioned stove with panel in the back rather than panel in the front where you are working. First of all, this stove came without proper instructions on how to operate the computerized panel. It isn't user friendly and I went online to find instructions, and they simply were not there! I ended up figuring it out by trial and error. There was a booklet, but it had nothing as practical as operating instructions.