Samsung Stove-Oven-Range Reviews

I have a Samsung oven and a dishwasher and neither works properly!!! I have read and watched way too many videos just to try and cook dinner and do dishes!! Do NOT buy this garbage.

I bought the Samsung oven about 3-41/2 years ago. The first 3-4 years it’s was operating fine. After about 4 years now I’ve had the same problem for the 3rd time. The oven won’t heat, if you use the boiler, it works, but the oven does not. It will not heat up. Again, this is the third time I’ve had a problem with the oven going out. I don’t know if the parts are faulty, generic or what but it doesn’t make sense now for the third time in a year a year about a year I’ve had to call them out to put a new purse in my oven and it’s upsetting. I will always check reviews before I purchase another major item due to the consistent problems I have had with a Samsung oven. I thought the products were good and legitimate, but obviously I was wrong and it is very disappointed to have to have to have a repairman come out in which you have to wait on them to come. They have to order the parts and come back to finish repair. On Samsung from A—F, you deserve an D.

I have had issues with all the Samsung products, stove- refrigerator-dishwasher-microwave & TV. Do not buy a Samsung!!! Please read all the reviews before purchasing!!! They think this is buy and replace after the warranty runs out after a year!!! We can't afford to do that. The knob covers they sent to fix the issue of bumping the knob and the burner turning on are a piece of shit. Spend $1400.00 just to put on a piece shit, cheap plastic cover, they tried to put band aid on instead of doing they right thing. Wil never buy another Samsung product. Just remember to check all the reviews before purchasing a Samsung anything.

Stove top glass cracked/deep scratches within 2 weeks and I'm not a daily user (maybe 3rd time). App will not connect to my phone and stay connected. When the oven is on, the stove top gets hot. Turning the oven AND stove top on means the material behind the knobs get hot and burns my knuckles. The HARDEST stove to clean. My last glass top was over 25 years old and NEVER one of these problems.

I have 2 issues with my range. First one is the appliance itself is level the oven racks themselves are way off. Second the glass top doesn't clean up very well. I've had glass cooktops and never had an issue maintaining a nice polished glass cooktop. Seems to be a quality issue with their products.

We purchased a Samsung gas range (Model NX58H5600SS) IN 2020. The range performs very well with even heating in the oven section, even top-burner flames, and easy cleaning. The one complaint we have is that five years later, the knobs are beginning to break. The insides of the cheaply-made knobs that hold them onto to the brass valve stem are made of plastic and crack over a short time. And even worse, the replacement knobs from Samsung are priced almost $100 each. Get them for a lot less from a non-OEM maker for considerable savings! Samsung should be ashamed of themselves.

I purchased a Samsung range one month ago with a built-in thermometer probe, but it gives inaccurate internal temperature readings. This is a serious safety issue that can lead to undercooked food and foodborne illness. Customer service has been unhelpful, repeatedly asking for photos and videos without providing a solution. I also had problems with my Samsung refrigerator’s ice maker. After multiple issues with two appliances, I feel I’ve wasted my time and money. Very disappointed with Samsung’s quality and service, and I would not recommend their products.

I have purchased several Samsung products over the past decades, including TVs, refrigerators, washers, dryers, etc. For the most part, I have been satisfied with Samsung’s products and customer support. Unfortunately, I recently had a disappointing experience with their customer support for an induction range. Two of the control knobs for the stovetop cracked on the underside where they connect to the D-shaped control post, making them unable to control the associated burners. The range came with a 2-year warranty, and it expired in May 2025 (~7 months ago). I was informed by the support rep that Samsung will not provide complementary replacements, and I was directed to their parts page. When I checked, I was shocked to find that the knob cost over $90, per part, before tax and shipping!

We purchased a glass top 5 burner Samsung with air fryer & convection about a year ago (Model NSE6DG8500SR). The only problem we have is the front mounted, UNLIGHTED controls. Need a flashlight at times to read dials that control different pan size within a burner. Also, if the oven door is opened for any reason, it comes on to a default 350 degrees.

My wife and I bought a Samsung electric range approximately 2 years and nine months ago. The brain controlling the oven portion of the range went bad. Had an extended warranty by Assurant, contented it for repairs, get an e-mail stating IT CANNOT BE REPAIRED. We will never have another Samsung anything. If the part does not last three years, at least the product should be repairable. If we could, we would not even give a one-star rating.