Samsung Stove-Oven-Range

I bought a Samsung induction stove in 2015. When it came time to purchase a new one, I choose Samsung induction again. I highly recommend this product. I received compensation for this review but the review is my own.

I purchased this range/oven about 4 months ago. I’ve had several smooth top ranges before and I could always get marks and food off with ceramic stovetop cleaner….But not with this one! I purchased new cookware to start with a clean slate and I’m so careful with the stovetop. I’m really frustrated with trying to keep it “new” like all my previous ones. There are marks all over it and dull places where I cleaned with a scratch proof pad and ceramic stove top cleaner. The mirrored black shows every smear and smudge. I literally have to buff it with a clean towel every time.

The digital Samsung convection oven with the 5-gas-burner option (long burner in the middle) is an excellent choice! The range does everything that I would want it to do while maintaining steadfast temperatures in the oven as well as controlled trickle-gas flames on the stove top. The only negative comment that I would make is cleaning the stove top with its anodized black cover. Never use an abrasive when cleaning or you'll scratch the hell out of it! I would recommend replacing the cover with stainless steel. My food otherwise comes out perfectly each and every time!

My new Samsung gas stove is awesome! It has a convection and airfry oven! I love the way the gastop burners work. I had a gas stove previously, but was shocked how much nicer this Samsung is. It is also 5 burners (griddle center burner).

I like this range overall over others because it's durable when you cook. When you set temperature it cooks the food evenly and baking also. It fits right into the space and it looks good. I will recommend this style and brand to others. I will purchase this brand forever.

Less than 5 years ago we purchased a Samsung free-standing glass top range. It is for a family of two seniors, so has not experienced significant use. In less than 5 years, it has had two failures of the infinite switches that control burner cycle. The replacement parts cost for each of these two switches is over $100 each. I have replaced both switches myself, so I did not incur the extra expense of an appliance tech having to come to our rural home. 5 years is MUCH too short a time to have had to deal with failures from a new appliance. I am disappointed by the quality of the components that Samsung has used. This stove was not cheap, and we expected it would work properly for a much longer period.

I bought a dryer, fridge, oven, and dishwasher at the same time. The dryer arrived damaged. I refused the broken dryer and called Samsung's customer service who told me to place an order for a new dryer and I would be refunded for the other one. Fast Forward 2 months later, having sent two dryers back and had to have the motor replaced in the third one! They still have failed to refund me my 900.00 dollars. They are the worst company I've ever dealt with and I will not ever buy another thing or recommend them again.

We redid our kitchen and really did research on the products we wanted to purchase. After purchasing the smart thing oven a month later the oven stopped working completely. We called in the company a tech guy to come down and fix it and he did nothing besides fr say it's not repairable, I called them back and their service was worse the 0 stars! They kept on transferring me to other people and hanging up on me. Their ovens are worth nothing and their service is disgusting! After finally getting through to someone they agreed to send me another tech guy to come down and fix it, and my total was over 800 dollars. Horrible service. I don't recommend anyone to use them.

Within weeks of warranty expiration, when using the self cleaning feature, the electronic controller failed and had to be replaced. It was a battle to get the warranty coverage, but ultimately, the warranty was honored. Within a few months after expiration of warranty, BOTH front burners of the stove failed OPEN. Meaning, whenever used, the burners go immediately to their highest heat - and can't be turned down - just off, or all the way on. We struggled to use the stove for over a year with this problem, ruining pans, food, and various dishes, just disgusted that such an expensive appliance would last such a short amount of time - perhaps 6 to 7 years. Ages ago - I recall my grand mother then mother would be US made appliances that would last 20 years or more. This cheap crap is awful - and I'm shocked that Samsung would put their name on these rapidly failing products.

I purchased this range thru Home Depot in July of 2019. Last week one of the burner knobs broke. I called & spoke to someone @ Samsung & they told me since I didn't purchase the extended warranty they would not replace it. I told them that the range is only 3 yrs old the knobs shouldn't be breaking. They are made of plastic & painted to look like metal. Now this week two more of the knobs have broken. Do not buy Samsung they do not stand behind their product.