Samsung Stove-Oven-Range

Micro - intermittent hot/cold & brand label peeling off. Fridge- ice machine frozen & non functional after 3 month. Oven - clock burnt out, upper oven uneven heat & then inoperable completely. Brand label peeling off & unusual marks/stains in glass top that cannot be removed. Customer service in non-existent & lawsuits are pending against these dangerous products! Just wanted to post a review to remind others to not buy these products from Samsung! Luckily for me & my family no one has been injured & we are just out a chunk of money after being misled by Samsung for not providing safe working appliances!

We purchased this range to replace aging GE Profile. In standard bake mode (not convection the convection fan spins 20 seconds out of every 55 seconds. The result is that baked goods like bread, pastries, muffins burn crusty on the outside staying raw on the inside. Tried different rack levels, no difference.

Samsung sent tech rep to diagnose issue. He was surprised to see it happen, called Samsung contact only to find out that this fan change was put in by design on recent model.

Bought this stove 2 years ago. Bought it because we liked the sleek and modern looking design. Don't be fooled by this design as we were. You are better off with the old fashioned stove with panel in the back rather than panel in the front where you are working. First of all, this stove came without proper instructions on how to operate the computerized panel. It isn't user friendly and I went online to find instructions, and they simply were not there! I ended up figuring it out by trial and error. There was a booklet, but it had nothing as practical as operating instructions.

I bought this 6 months ago. The burners would take forever to heat up, then quickly get way too hot. I thought it was just a crappy design, but then the glass cooktop cracked with a major crack. Samsung gave me the run around, but I noticed that others have reported this same issue. First they said it wasn't covered by warranty. Then they agreed to cover it, but then said that their approved service company was "short-staffed" and "declined" the job. They said too bad, they have no other option. I requested a supervisor, and was told they could do nothing. I demanded to return the stove, they said no, they could only approve a repair, and since there is no one to do the repair, there is nothing more they can do. NEVER EVER BUY ANYTHING FROM SAMSUNG!

I purchased a Samsung oven and within six months it began to overheat. I called and asked the company to fix, repair or refund as it was still under warranty. The company did not help any any kind of way and their customer service reps, claims, specialty departments are terrible. I would not recommend buying any of their products and highly suggest that others do the same as they do not honor their product's quality. They only seemed to care about their profit margins.

Please be aware as Samsung ovens have a history of overheating. I purchased an oven and within six months it started to overheat. I called the company to fix as it was still under warranty but they said they could not help to replace or give a refund. Customer service is poor. I would never again purchase any Samsung product.

First oven failed within a year. Problem was that the oven locked up and could not be turned on due to c72 error code. Neither Samsung nor the dealer could fix the problem so I was without an oven for several weeks waiting for a replacement. After about 18 months the second oven has failed in exactly the same way. It is now completely inoperable. I have a hard time believing this is not a major design problem. Samsung should either fix the problem or stopp selling this device. This is the worst appliance I have ever owned.

This is a double oven that includes a microwave in the top oven. The microwave stopped working a couple of months after the 1-year warranty expired. Samsung sold me a service manual which is poorly written and has technical errors. Samsung will not provide any technical support and I am not going to pay for service when I can fix it myself. Thanks for nothing Samsung.

This is my 2nd glass top stove. My first one was a Kenmore that lasted over 15 years until an element burnt out. I purchased Samsung as I thought it was a reliable brand. The glass top is very hard to keep clean (much harder than the Kenmore) and stains easily. A small amount of sugar landed on the top near a heated element and left 2 permanent stains. Samsung is aware of this engineering flaw but instead of correcting this they simply added a clause in their manual stating that if sugar hits a hot element it will leave a permanent mark which is not covered by the warranty. I am very disappointed to learn that Samsung is not the reliable brand that I thought it was.

Purchased Samsung slide in electric range 8/4/22 at Lowe's. After 10 days I had numerous incidents of accidentally turning on a burner just by placing a pot on a back burner. Just my blouse bushing by the digital control panel turned on the oven or warming burner. I spoke to Lowes who told me I couldn't returned the oven because I had not used a Lowe's credit card when I paid for the stove, I used a bank credit card. Lowes return policy is 48 hours when you use you bank credit card. I am furious with that policy because now I am stuck with a lousy stove that I hate and it cost me $1300.