Samsung Stove-Oven-Range Reviews

I purchased a Samsung Electric Range w/ Air Fryer. The buttons haven't been working properly for months (since the day I had it installed). The keypad almost always does not allow me to enter full numbers like the full bake temperature. I have to stop, give it a few minutes before it lets me press any numbers at all. When I try a 2nd time, it usually works but not always. I finally called to get help but because the buttons sometimes work, I was told I would likely be responsible for the service fees if a technician comes out so now I just have to deal with a $900 purchase that doesn't work properly. I am on manufacturer's warranty so this should be covered but apparently it is not because it sometimes works. Insane.

I purchased a Samsung Black Stainless Steel Built-in Electric Wall Oven in the summer of 2021, and the manufacturer's warranty expired on 12/31/2021. In May of 2026, I noticed what looked like corrosion at the bottom of the glass in the door of the oven. Then I noticed that it was a film peeling off. Now the oven is out of warranty. It is my responsibility to get what should have been a stainless-steel door repaired. All of the Samsung kitchen appliances that I purchased that summer have failed except or had problem one and that is cooktop. Dishware not working, I had to get the Microwave repaired. Paint on one of the doors on the refrigerator flaked off.

When shopping for a replacement electric stove, I looked at reviews and chose the Samsung. The control panel does not work half the time and heating the oven is hit and miss on heat distribution. I called Samsung and the directions possibly helped it work correctly occasionally, but the timer and oven controls are poor quality. So disappointing for such an expensive stove. If Lowe’s will do it, I will turn it back in to buy an LG! I would not recommend Samsung stoves to anyone.

I have a Samsung oven and a dishwasher and neither works properly!!! I have read and watched way too many videos just to try and cook dinner and do dishes!! Do NOT buy this garbage.

I bought the Samsung oven about 3-41/2 years ago. The first 3-4 years it’s was operating fine. After about 4 years now I’ve had the same problem for the 3rd time. The oven won’t heat, if you use the boiler, it works, but the oven does not. It will not heat up. Again, this is the third time I’ve had a problem with the oven going out. I don’t know if the parts are faulty, generic or what but it doesn’t make sense now for the third time in a year a year about a year I’ve had to call them out to put a new purse in my oven and it’s upsetting. I will always check reviews before I purchase another major item due to the consistent problems I have had with a Samsung oven. I thought the products were good and legitimate, but obviously I was wrong and it is very disappointed to have to have to have a repairman come out in which you have to wait on them to come. They have to order the parts and come back to finish repair. On Samsung from A—F, you deserve an D.

I have had issues with all the Samsung products, stove- refrigerator-dishwasher-microwave & TV. Do not buy a Samsung!!! Please read all the reviews before purchasing!!! They think this is buy and replace after the warranty runs out after a year!!! We can't afford to do that. The knob covers they sent to fix the issue of bumping the knob and the burner turning on are a piece of shit. Spend $1400.00 just to put on a piece shit, cheap plastic cover, they tried to put band aid on instead of doing they right thing. Wil never buy another Samsung product. Just remember to check all the reviews before purchasing a Samsung anything.

Stove top glass cracked/deep scratches within 2 weeks and I'm not a daily user (maybe 3rd time). App will not connect to my phone and stay connected. When the oven is on, the stove top gets hot. Turning the oven AND stove top on means the material behind the knobs get hot and burns my knuckles. The HARDEST stove to clean. My last glass top was over 25 years old and NEVER one of these problems.

I have 2 issues with my range. First one is the appliance itself is level the oven racks themselves are way off. Second the glass top doesn't clean up very well. I've had glass cooktops and never had an issue maintaining a nice polished glass cooktop. Seems to be a quality issue with their products.

We purchased a Samsung gas range (Model NX58H5600SS) IN 2020. The range performs very well with even heating in the oven section, even top-burner flames, and easy cleaning. The one complaint we have is that five years later, the knobs are beginning to break. The insides of the cheaply-made knobs that hold them onto to the brass valve stem are made of plastic and crack over a short time. And even worse, the replacement knobs from Samsung are priced almost $100 each. Get them for a lot less from a non-OEM maker for considerable savings! Samsung should be ashamed of themselves.

I purchased a Samsung range one month ago with a built-in thermometer probe, but it gives inaccurate internal temperature readings. This is a serious safety issue that can lead to undercooked food and foodborne illness. Customer service has been unhelpful, repeatedly asking for photos and videos without providing a solution. I also had problems with my Samsung refrigerator’s ice maker. After multiple issues with two appliances, I feel I’ve wasted my time and money. Very disappointed with Samsung’s quality and service, and I would not recommend their products.

I have purchased several Samsung products over the past decades, including TVs, refrigerators, washers, dryers, etc. For the most part, I have been satisfied with Samsung’s products and customer support. Unfortunately, I recently had a disappointing experience with their customer support for an induction range. Two of the control knobs for the stovetop cracked on the underside where they connect to the D-shaped control post, making them unable to control the associated burners. The range came with a 2-year warranty, and it expired in May 2025 (~7 months ago). I was informed by the support rep that Samsung will not provide complementary replacements, and I was directed to their parts page. When I checked, I was shocked to find that the knob cost over $90, per part, before tax and shipping!

We purchased a glass top 5 burner Samsung with air fryer & convection about a year ago (Model NSE6DG8500SR). The only problem we have is the front mounted, UNLIGHTED controls. Need a flashlight at times to read dials that control different pan size within a burner. Also, if the oven door is opened for any reason, it comes on to a default 350 degrees.

My wife and I bought a Samsung electric range approximately 2 years and nine months ago. The brain controlling the oven portion of the range went bad. Had an extended warranty by Assurant, contented it for repairs, get an e-mail stating IT CANNOT BE REPAIRED. We will never have another Samsung anything. If the part does not last three years, at least the product should be repairable. If we could, we would not even give a one-star rating.

I recently purchased a Samsung gas range. It is a "smart" appliance, that eats electricity for no good reason. I live off grid, and for comparison, my heat pump currently draws through 20 percent of my battery power over night, keeping the house warm. By comparison, the smart range burned through an additional 40 percent of battery power overnight, doing nothing more than keeping a ridiculously bright clock on. With the smart features turned off, it is a very nice and well-laid-out range. If you are off-grid like I am, I wouldn't recommend one.

I will never buy Samsung oven range again or Samsung appliance. Both times I ran my self-clean, the thermal fuse blew and it cost me over $250 each time for a specialist to come and diagnose and repair the problem. He told me he serviced many LG and Samsung customers for the same problem. His advice, don't run the self clean function. My Samsung french door refrigerator also acted up a lot especially with the ice making bucket and function. Stylish yes, but self clean function cant measure up to my old range Maytag or Kenmore. Other than that, the gas fired stove works fine and the oven bakes fine.

Bought a Samsung electric range and within 3 months the glass broke. Mind you, I take very good care of my appliances and am not rough with them. The warranty is useless since they just brushed it aside as a physical damage. Never buy a Samsung appliance. It just isn't worth the headache.

This is the worst stove... It takes very long time for the stove to preheat. I can cook in half the time on gas stove. I would never purchase this Samsung electric stove. I will tell others about the Samsung stove.

This Range, if you want to call it that, is complete and utter garbage. Set the oven temp, wait forever for it to reach that temp, walk away for 2 minutes, come back and check the temp, and find that it is at the very minimum, 40 to 60 degrees lower. Repeat endlessly while you try to cook let’s say, a turkey, or anything for that matter. That makes the range 100% useless/defective. Within warranty in conversations with Samsung CS – nothing they could do – suggested I call a service tech from point of purchase– so the unit was checked by a tech who claimed everything was in order ‘as far as he could tell’, nothing further they could do.

I bought Samsung smart wifi enabled convection gas range from Home Depot last year Sept. I used it for 3 months after Christmas. I self cleaned the oven. It has not worked since. The company technician that came to my house was obnoxious. They said I had infestation. When you call the call center be prepared for 1/2 to 1 hr wait. They refuse to fix it. Call another company basically the motherboard and control board goes when you self clean the oven. Samsung is aware of the problem and still selling stove. A motherboard cost $479. A control board cost $179. Do not buy this stove. They know nothing about appliances. My daughter washing machine just went down after a year. I haven't used my oven since January.

Bought this stove January 2024. I’m writing this August of 2025. It’s a piece of junk. I will NOT ever buy a Samsung anything ever again. The oven turned on by itself, I’m thankful I was home to turn it off. Walked into my kitchen to see a C-F2 code. The service technician that Samsung contacted for me said they don’t even service my area. I’m less than an hour from St. Louis. So my new stove is trash in 19 months. I don’t have a receipt but I bought from Home Depot in Festus, Missouri. Lesson learned.

Samsung double oven less 6 years old. Repair $1200 for new control board and temp sensor. Parts not available, discontinued. Samsung must mean junk in Chinese. No more Samsung. Disappointed. **

The first range that I purchased was crushed, despite the box being undamaged. It was packaged at the factory that way. Luckily, the delivery men were also to install it, saw the issue and immediately called for another to be shipped. The second arrived, and despite the burners cooking a bit hotter than I liked, it was okay. Until a few months ago. When the stove was only about 27 months old. The oven began either not heating up past 175 or not maintaining temp if it did. The oven light would not always come on when the door was opened. Today, I was given a repair price. Which is only $50 less than buying the EXACT SAME MODEL NEW from Lowe's. I am beyond disgusted with the quality of the Samsung range. It didn't even work for 2 1/2 years!!!! (December 2022-May 2025) For something that I paid almost $1000, I expected better quality.

I purchased a Samsung gas range model NX60A6511SG/AA about a year ago. I am not very impressed with it. 1st, I cannot get both the stove top and the oven level....if one is level the other is not. 2nd, the burners burn too hot. I like to let sauces and such simmer but all of the burners are too hot for this. Everything comes to a rapid or near rapid boil. When boiling noodles or potatoes, they always boil over unless I push the pan so it barely touches the flame. I tried a different brand first and that one was worse.

I have a Samsung gas stove only 4 years old and the stove stops working after 15 minutes I started. Giving an error Cd-0. This is the second Samsung stove that gives me problems, and the repair technician was not able to fix it, ordering a new panel is too expensive, so better dispose them and buy a different brand.

Bought air fryer stove 14 months ago, had a knob break, just went around & around, had to buy a new one $32, even with an extended warranty from Lowe's, would only pay half, because Samsung says knobs are cosmetic, also bought Samsung Frigidaire, have already had mother placed.

I cooked a turkey today. Temp set to 325. Went to 300. Moved it to 340. Went to 350. Reduced again to 330. Finally went to 325. I have had nothing but trouble with this oven. I have had a service man 4 times and he does nothing. Also my oven button does not lock and it is 1 number out for a recall. NE3T8911SS/AC THERE IS A RECALL ON NE3T8711SS/AC. YOU JUST HAVE TO TOUCH THE OVEN BUTTON AND IT TURNS ON. I ABSOLUTELY HATE THIS STOVE AND NO ONE WILL DO ANYTHING ABOUT IT.

Poor performance. Temperature adjustment is not uniform. Very uneven, inconsistent heating elements. It is really low or really hot, and does not adjust well to medium temperatures. We have burned up a lot of food. Oven does not heat to the desired temperature when checked, and requires constant adjusting to make sure the food is cooked through. 4 different Samsung service technicians have given different answer every visit and basically give us the runaround. On this last visit while all heating elements were turned on, the stove shorted out and flipped the breaker. This has happened to us before as well. So far, Samsung does not seem to care about their customer. Stay away!

Purchased a Samsung NE58F9710WS/AA. Every 2 years a burner infinity control stops functioning. The large burner infinity control is currently not working. I refuse to spend $125.00 for a new one. One burner-on light never shuts off. The buzzer hasn’t worked in years. I’m going to throw this range out shortly. Samsung makes very unreliable appliances. I would never buy another Samsung kitchen appliance.

I bought a range from Samsung website. Got it delivered end of March 2023. I don't use the oven much, Probably 20 times in almost 2 years. I always use the self clean options. A month ago, during cleaning the smell was weird, so I stopped and looked at it. The inside is "peeling" where nothing ever touched. Clearly a defect, and after reading all the review, pretty common. Contacted Samsung, they stand behind their "one year" and refuse to cover it. That will be my last Samsung, not high quality at all.

We purchased Samsung black stainless steel appliances when we renovated our kitchen. I liked the look of “black stainless steel”. However, 9 months into owning them, I started noticing the black finish that was starting to peel in areas where you would expect to wipe on the stove top edges from cooking splatter. It also started on the water dispenser on the fridge. I contacted Samsung and was told it was not covered under warranty and to contact a repair shop in my area. So pay for a repair person to come to look at the shoddy appliances and be told not much can be done. Nothing I can do and it looks like the appliances are 10 years old and worn. The function of the appliances is okay but extra money spent to get the look we wanted was a waste. If you like black stainless steel, pay the extra money to get the real deal but the dollar store peel and stick finish. It simply doesn’t last and Samsung will say 🤷‍♀️, too bad….

Horrible experience.. Had for 3 years.. Takes 40 min to preheat to 450... The top is difficult to clean. Oone knob would not turn.. Fixed with lubricant.. Also very easy entry for mice and rats. Was charged 850.00 for something worth 450.00.. Will never ever buy any Samsung product again.

The proofing function on the Samsung ovens are preset too high. The function does not allow you to adjust the temp therefore is useless. I would like the ability to adjust the temperature depending on what I am proofing. Bad design. Otherwise the oven works as expected.

I've purchased all Samsung appliances, and it's been a nightmare. The washer lasted about 4 years with multiple repairs with no luck. I finally got rid of it. Now, a stove I've had for almost 4 years doesn't work. 2 burners only provide max heat no matter what the knob is on, and almost caught my kitchen on fire. The buttons work when they want as well as the buttons on my fridge. These are by far the worst appliances I've ever purchased. I do not recommend them for anyone.

If you are looking to purchase a brand appliance with good customer support, DO NOT BUY SAMSUNG. My range is 10 month old. It was bought in 2024, I also bought an extra 5 year warranty. There's a defect with my oven, the porcelain inside the oven has been flaking off and chipping every time I wipe the oven down (I also only use their clean cycle). The supervisor agreed with me, who said they'd never seen that happen, who then sent a technician who also agreed with me and has been talking with Samsung to rectify. When I called to get an update they still rejected my claim, saying it is a cosmetic issue? (Under a year old oven with inside finish continuously coming off... I didn't spend $3000 for a "cosmetic defect to happen within the first year.) Samsung is by far a big waste of money and a scam.

DO NOT purchase the Samsung electric glass top ranges... Our brand new stove surface broke when a worker placed their hand on it to steady themselves as they reached up. I've stood on other brand glass top ranges with no damage. We have been made aware of the fact the surface breaks too frequently and Samsung WILL NOT replace the glass surface or the electric range. The Home Depot staff tried their best to help but Samsung will not acknowledge how easily the surface can break. This is dangerous and expensive. I was run through (8) customer service people who all promised to help and not one would give me a straight answer. POOR Product. POOR SERVICE. Go figure.

I get an error code of C-dl which is the child proof safety lock feature on oven door. The first time it happened was 5 days before my 5 year extended warranty ran out. It was the fuse and they came out and fixed it promptly. Now, it’s just 3 1/2 months later and it happened again. I tried turning off power and then back on to try and reset. Not working! Home Depot where I bought it didn’t offer another warranty to extend it. Now I have to call for a repair and don’t know how much that will cost. Love the cooktop part but you have to remember to pick up the pots and pans to move them otherwise you will scratch the top.

We purchased our slide in range back in 2022, now keep in mind that this range was not the most expensive on the market however, it was above average cost. We purchased this particular range due to the options available (ie Convection oven, regular oven, air frying, etc.) and the stylish sleek look. Early in 2024 we received a (what they call) recall and Samsung's answer. They provided a work around, the recall was due to the burners being able to be turned on by leaning up against them or even a pet could turn the knob, this workaround was a plastic lock that slides over the burner knobs and keeps it from turning. My #1 issue with that is a good dollar amount was used to purchase this stove and now you look at it and see 4 big ole knob locks, this in our opinion is totally unacceptable, if design was not a factor it "may" not have been.

Purchased a Samsung smart stove in December of 2023. There’s been nothing but problems with the oven keeping the correct temperature. It drops the temperature 10 -30 degrees every time. Dealing with Samsung has been a nightmare. A technician has been to my home 3 times. They keep saying the heating element needs to be calibrated. They do it , but it’s still the same problem.we couldn’t cook Xmas dinner last year. Had to bring the Thanksgiving turkey next door to my son’s house this Thanksgiving to cook it. And twice when my wife’s called for service again, they tell her there will be a service charge for a technician to come out.

I’m very disappointed with Samsung’s customer service and their handling of product safety concerns. I purchased a Samsung stove for my family about a year ago, and it has been nothing but trouble. The stove’s knobs are overly sensitive and get pressed easily, and the touchscreen turns on at the slightest touch—sometimes even from my clothes. I’ve burned myself multiple times while cleaning it but brushed it off, relying on my first aid knowledge to handle the situation. However, this has now become a serious safety issue as my little ones can easily turn the stove on accidentally.

Bought my stove in 4/23. Set off smoke alarms from the start with no smoke! In November of 2024 just in time for the holidays I started to preheat my oven with nothing in it and it caught on fire! 911 was called and the fire was put out then two weeks later I turned it on again and the fire was double the size! The repairman showed up after the first fire. Made a call and said he would be back the next day then never showed up! I am still waiting for service. It's going on 3 weeks!