Samsung Stove-Oven-Range

If you like cleaning every time you use a cooktop, this range is for you. The oven does not get to the temperature on the display, severely undercooks foods, takes double the time. We have had to go out and buy a thermometer for the oven just to use it properly.

We purchased a Samsung convection oven range and matching refrigerator 13 months ago. Today as I was wiping down the stove I noticed a film/vinyl paint wiped right off around the handle. Obviously I was mortified as it sticks out like a sore thumb and our oven is just one year old!! I feel like we have been duped we thought we are purging black stainless steel products. This is not stainless steel. This is literally some kind of cheap vinyl painted over...

I bought a so-called "Black Stainless Steel" Samsung Range almost two years ago. I recently found out the hard way that this product is really stainless steel covered with a black vinyl coating. This coating is peeling on my range. It also scratches very easily leaving the shiny stainless steel below showing. Samsung charges more for this black vinyl coating yet they will not cover peeling or flaking of the coating in their warranty even if it occurs in the 1st year. They claim their warranty does not cover aesthetics. It is true, shiny stainless steel blotches on your otherwise nice looking range is ugly but does not affect the functioning of the stove which has been good.

I bought a Samsung stove in 2017. By 2019 the display was flashing all the time. We tried to contact them. No help. Tried again today. It's only a year warranty? $1000 for a stove and it's only expected to last a year? This is clearly a manufacturer problem and the stove "works" but honestly I'll end up having migraines if I have to look at this flashing for another year or 2. Samsung says sorry, not sorry basically. I have a video if I can post it with this review.

We have had our range two weeks. We are very careful when we cook, we do not place anything on the range other than a pot or pan we are cooking with. We do not slide pots and pans across the glass top. Regardless of being extra careful, there are already small scratches in the glass. I don't understand why this glass top is so delicate. We had a Kitchenaid glass top before this. Lasted years without mars on the glass. Very disappointed in the quality of the glass. Otherwise, we have no issues with the range...yet. It cooks and bakes as intended thus far.

I never write reviews but I came on this site to see if I was the only one who had a problem with this stove. ALAS, I was NOT. We had the same problem with the temperature controls as many other reviewers did. Luckily my husband was able to change a part and fixed the issue. After several ruined meals since I couldn't figure out what was wrong initially. However, my glass top has broken twice in the last year. I had an old GE range prior to this and it lasted forever! It was easily 15-20 years old. I bought this Samsung smooth glass top range when we remodeled our KItchen. (MAybe 3-4 years ago) Loved it! I'm not hard at all on appliances. I turned my teapot on to boil water for tea the first time and I heard a loud crack. TUrned around and the entire top had shattered.

In December 2019 we bought brand new Samsung appliances from Home Depot. Turns out the stove is the worst & most dangerous stove top range with knobs that turn on so easily with the slightest bump which has caused a fire when we brought in groceries. We had a counter full of bags and set some on top of the stove then went out to get more and a fire started to burn one of the bag of groceries which was literally on fire. Thankfully we were able to put it out with baking soda and water, but what a mess and truly frightening.

Our Duo Flex was purchased new in Dec. 2016 as part of a complete kitchen package. Around Jan of 2020, the display unit started to show some incorrect lights. They started out small, then gradually got worse until the unit would flash and the time would be difficult to read. Research indicated this is a common problem with Samsung displays. Instead of paying a $500 repair to have a technician, I was able to purchase a new display and replace the defective part. From the number of failures on the Samsung support page, there should have been a recall on this unit. This LED powered display should not fail in 3 years, or even 10 years. Samsung has failed the consumer with this product. If you choose to buy Samsung, be aware!

I purchased a Samsung convection oven November of 2018. 18 months later it’s completely useless. The oven will not heat up. I called. Got a diagnoses over the phone and was told the heating unit it shot so for close to 600 dollars I can have it fixed since it’s no longer under warranty. I’m sorry but nothing so new should be this broken. Do not waste your time or money.

I purchased my oven back in June 2019, it is now July 2020 and my issue has still not been resolved. The left front burner only has one level, it does not adjust to low heat causing fire and melted the stovetop. They denied the ticket to repair the glass or fix the burner claiming it was personal damage?? I have spent hours on the phone talking to the call centers it was not until today that I finally was able to speak to supervisor who is going to have a technician come out again to look at the burner that still does not work.