Samsung Stove-Oven-Range Reviews

We purchased this Samsung Smart Range last March. From the start the control panel was hyper sensitive and hard to work with. A week ago, I was going to cook something and found the oven door locked. We tried to troubleshoot it, with no success. The store we purchased it from won't serve it. I called Samsung several times and received no help.

I bought a Samsung gas stove, which has been the worst appliance I have ever owned. It is still under warranty, and they claim there is nothing wrong with my oven. However, it takes twice as long to cook. According to them and their diagnostic over the phone and pictures, all is well. This company does not want to remedy or warrant their products.

Don’t buy it. Bought a Samsung range a year ago and I have nothing but problems. All the knobs are broken. They won’t replace them. They use cheap material plastic knobs and the stove turns on by itself.

I bought a Samsung Gas Range from Home Depot in Griffin, Ga in June of this year (2024). When the range arrive, there were dents on the top of the stove. Two days later parts fell off the oven door. I called Samsung and they sent a repairman out with another door and top. He brought the right door and replaced it. He brought the wrong top. He left stating he would return with the right top, that was almost two months ago. I keep calling Samsung not only for the stovetop, but pieces of the grates covering the burners started breaking off when cleaned. They sent a part, but it was the wrong part. I am at my wit's end. I don't know what to do. I do know that I will not recommend to my friends or family anything made by Samsung, especially a range. Anybody reading this, please take my advice and not buy a range made by Samsung. You will be sorry. This is my opinion.

Top burners worked correctly. Oven suddenly stopped heating properly. It would state it was heating but actually wasn't when checked with thermometer. Would smell of gas, very strongly. Dangerous and not worth the money. HIGHLY dissemination there hasn't been a recall on samsung ranges and refrigerators. WILL NEVER BUY SAMSUNG items AGAIN.

Have had our NX58F5500S gas range for 4 years and needed to replace the oven igniter 5 times. The last time it ate up the igniter in 2 months. We are shopping for another range even though everything else on it works fine. It's ridiculous that we have to keep paying $30 to regularly replace the same part.

Samsung stove model NX60A6311SS purchased in 2021 from Home Depot. The problems I have: There are serious hot spots in the oven. I have to lay aluminum foil along each side of the oven so I can bake without burning things on the sides. My knobs are all broken and the warranty only covered them for the 1st year, to replace them will be about $77 per knob. The 4 burners don't adjust well and the smallest burner barely works. The griddle in the center of the range top only heats up in the middle leaving the 2 ends worthless so instead of evenly cooking say 4 pieces of French toast.. Only 2 cook well. The heating element is poorly designed for this feature. One feature that works well and I like is the broiler at the top of the oven, I use it frequently.

Very disappointed with Samsung - My wife and I purchased on 2/20/2020 model # NX58M6630SS/AA directly from Samsung - Since we had this Gas Range we have been having nightmares!!! First the the display covering had to be changed under guarantee three times because the heat made it bubble up - The metal grates cracked and to changed - no longer under warranty the display has bubbled up again - The scary part is that if the back burners are on (cooking something) the electronics comes on automatically displaying all sorts of error codes - one time the over locked and went into self cleaning without having chosen this function - had to pull the plug to stop because it would not respond to my pushing the stop button and or clear button!! Every time we go on a trip we pull the plug not knowing if the oven comes on by itself. We have decided to do away with this piece of crap and purchase a new gas range - whatever you do do not buy SAMSUNG!!!

I bought a Samsung stove model number NE63B8315SSAA in Home Depot that was recalled due the knobs on the stove turning on if they were touched lightly and causing fires. Instead of fixing the problem internally they want us to put covers and locks over the knobs that look like baby proofing- instead of fixing the problem. I will never buy a samsung product again.

Bought a Samsung electric stove in 2017. Had the heat control on two burners replaced in the first two years, it was not regulating the heat and was hitting high temperatures and very dangerous! A year later one of the oven fans had to be replaced due to wear. And currently the main control board became defective and won’t heat up the oven. None of the appliance repair companies can get this replacement control board. I did some research myself online and this board has been discontinued, no replacements available. I find it difficult to understand how the heart of the appliance become obsolete in a 7 year span. In conclusion I would not support this brand due to poor quality of the appliance as it was used on a scale of low to medium range.

We've had a gas stove model NX58H5600SS for less than 5 years and hardly use it as we mainly live in a different home to help an elderly family member. The left back burner knob got stuck with the burner going and wouldn't turn off! The only option to get it off was to turn off the gas to our home which means we can't use any of the working burners or the oven. The repair cost is over $500 which is close to the cost of a new stove. Everything works except the one burner but yet the entire stove has to be fixed or replaced. And Samsung won't stand by this product even though it's a manufacturer's defect as the warranty expired already. DO NOT BUY PRODUCTS FROM THIS COMPANY. Their chat support also are extremely unhelpful.

I recently purchased the Samsung NE63T8111SG oven, and while the oven itself functions adequately, the design of the stovetop eye knobs is a significant flaw that overshadows its performance. The knobs are designed with plastic inserts that turn against metal, a poor choice that leads to cracking and subsequent slippage. When the plastic cracks, the knobs become almost unusable. To make matters worse, Samsung charges an exorbitant price for replacement knobs—nearly a fifth of the oven’s cost for just one knob! It's hard to believe that a single knob costs $86 to manufacture, especially since the oven comes with four of them. The cost of replacing all the knobs could nearly buy a new oven.

We bought our first drop-in oven in 2016. The oven would not maintain the desired temperature. With a 3 year warranty we worked with the repairmen to repair the unit. To no avail. They replaced all parts they thought could fix the problems. They replaced the unit in June of 2019. Same issue. Replaced that in August of 2019. We left our home for 7 months. Upon our return we had the same problem. To this day, I have to shut off and restart the oven regularly to bring it back to temperature. Three units. Same problem.

We paid $1,129.00 for a stove pictured. The glass was my wife’s first self cleaning experience…Had to be replaced. Ruined two prime ribs because the stove indicated 400 degrees, but it takes a 3.00 dollar oven gauge that reads 250 degrees, not 400, so you have to wait 20 minutes for actual temp to cook as recipe calls for 400 degrees! We have had thermostat replaced twice to no avail. And still it reads incorrect. The pictures keep our home and appliances immaculate…We have been putting up with this since December 2021…Bought at Home Depot here in Crystal River on sale mind you..

We purchased our oven 3 years ago, by 2 years we had to replace the igniter. A few months later, same problem, we are about to buy the part for the 3rd time, to replace again. This is the biggest pain, that you can't rely on your oven.

Purchased a Samsung Smartthings gas stove/oven in 2021, not even THREE years later the oven and display shut off in the middle of use like so many others have reported. Now it needs a new relay board. Why? Planned obsolescence. Oops, we only gave you a one year warranty, can't help you ;) buy another one! $$$$

I purchased a Samsung stove 3 years ago. The first one took back second day because the stove cracked across whole top while cooking. I got replacement and here we are again. Can't use cook top because same thing happened and I don't have money to replace.

We renovated our home top to bottom and purchased a brand new Samsung Induction stove. After only 3 months of use the induction top quit working. That was a month ago. Samsung service is not geared to provide ready service in Canada. We have been unable to cook on our stove for over a month now. A service team were sent but they brought the wrong parts. So now we must wait for another indefinite period of time. My advice - until Samsung can both sort out their quality problems, and build a more efficient parts supply and service network - don’t buy a Samsung. Otherwise you will find yourself like we did - having to pay for a new mobile cooking top, limit the guests you can serve and wait for long hours on calls and waiting for service teams to come, repair, and come back and repair again. We still have no idea when we will be able to use our brand new stove again.

I was very excited when I first got these appliances. I purchased the range, fridge, and dishwasher all in the black stainless. All of them have failed. Broken immediately. Customer service is terrible. The knobs broke off the stove and the inside of the oven glass was stained after first few weeks. The exterior scratched within the first few weeks. Dishwasher stopped working after only 18 Months. Unfixable-manufacturer defect. Samsung refused to replace it. Sent me $350. I paid $900 for this model and the amount is not sufficient buy any new dishwasher.

Bought 9 months ago and have never been able to use it. Been repaired many times and still leaks gas. Had gas company come too, as Samsung said it was fine. Nope, severely leaking Carbon Monoxide and gas. Still waiting on another repair. Customer service is the worse.

My husband and I were looking for an oven 3.5 years ago. I wanted one brand and my husband wanted the Samsung. We have had to replace the igniter 3 times over the last 2 years. It is the worst oven I have even known. We just have to keep replacing it because I cannot afford to buy a new one. Please do yourself a favor and pick another brand.

It's really hard to know where to start but suffice it to say do not buy a Samsung range! The inconsistency of cooking stove top and oven is so bad that I would feel sorry for someone who was a newer cook trying to cook on this range. My stove went crazy about 6 months in. By crazy I mean that the panel was blinking and things were going on and off. The oven shut off in the middle of preparing a meal for many guests. Before this the panel would blink and things would blink on and off. The warmer burner would cut on and off on its own mind you. They scheduled someone to come out and do repair. They replaced the entire upper panel of the range. They were supposed to replace the large dual burner front right position but the repair person didn't have that information and only had a small burner with him.

I bought a complete kitchen appliance set less than two years ago, all of which are their highest end products. All are also total garbage!!! Ice maker is stuck between crushed and cubed ice (and horribly loud when dispensing ice), the cooling in the drawer is sporadic at best, the range/oven combo is so beyond pathetic as it boils everything non-stop once whatever is on the burner reaches a cooking temp it will not do anything less than boil (so don’t plan on simmering anything!), the oven’s temp range while set at 350° will vary from 265° to as high as 400° and has never ever settled at a temperature close to 350° for which I usually use, and be VERY CAREFUL not to brush up against the stove as you will most likely turn a burner on without even knowing it, the stove/range clock is supposed to be automatically synced with the very expensive microwave but forget that too as I have to manually update the microwave clock as it loses minutes every week (I can buy a IKEA clock for a couple bucks and it never loses time!).

I would give it 0 stars If it allowed. I bought a gas range stove Samsung And it lasted 2 years before the board went out. A stove's board shouldn't go out in 2 years and they wouldn't do anything to fix it. Period. Their warranty is awful.

My Opinion and my experience. Stay away from Samsung electric range Model NE63T8511SS/AA. Bought at Lowe's for approx $1099.00 before tax on 9/8/22. Lowe's did a good job with sales, delivery and extended insurance coverage. However, Samsung oven has defective knob design, all 4 knobs broke less than 12 months... PLASTIC!!!!

I have had the worst experience with my Samsung range. I have only had it a year and the control panel constantly flashes an 5E error, which could be a variety of issues. I try to shut it off and the digital screen doesn’t respond, so I unplug it and see if it will reset itself. It worked, for about 2 seconds. I then repeated the process to no avail. I finally got it to turn off, and then the stove randomly came on by itself later and was on the easy setting which is 400 degrees. If I had not been home I could have had a serious problem with that overheating and catching fire. So bottom line is, save your money and stay away from Samsung appliances. I have a Samsung refrigerator as well, and it has had freezer/icemaker issues the whole time I have had it. It’s been “repaired” 5 times and each time the problem just appears again. Sigh. I’ve wasted so much money on Samsung appliances and will NEVER buy another one as long as I live!!

Christmas 2023 was a few days short of 2 years that we owned our Samsung Stove/Range. $876 dollars and the stove did not even last 2 years. We had to improvise our dinner and cook (Christmas dinner) on our outdoor grill. We reside in CT and winters are cold. From the day we purchased the stove the oven had a foul odor. Customer service told us several times this would eventually dissipate. Well, Christmas day the house filled up with smoke from circuit terminal block in the back of the stove. This is the worst product I have ever purchased! We barely used the oven due to the horrible odor! Shame on us for listening to our sales representatives! Allowing the warranty to run out. Purchased a beautiful GE Range with no odor!!

Don’t buy Samsung appliances. I bought a package and nothing has worked and they’re a little over four years old my double oven door pops open. All my knobs are burned. I have to keep it shut with a chair and Samsung will do nothing about it.

Bought the range from Costco. It was with 2 years warranty as it was from Costco and just after 1.25 years, while we were cooking on the range and suddenly there was a big crack on the left hand side. Costco simply told us that you are getting warranty from Samsung only left us to their mercy, and Samsung customer is worst. Extremely rude people and it's like one sided communication, as they won't even bother listening to what you are saying.

Samsung appliances in my experience are very poor quality and reliability. In addition, they offer poor warranties (one year parts and labour) and they are NOT transferable which is unusual in the industry. My fridge icebox died and needed to be completely replaced after just 2 years and my stove LCD display started flashing incessantly and needed to be replaced after 3 years. Their customer service is not good either and they basically don't care to make things right for their customers. Very sorry I purchased Samsung and I will never do so again. I highly recommend others don't as well. Too many other better brands out there to choose from, including LG for example.

Two complaints, one is VERY serious. 1- The main burner controls both can turn fully ON if your clothes brush against the knobs as you walk past it. You will not even know it until you see the burners glowing RED. This is EXTREMELY DANGEROUS as the stove can easily cause a fire, because you never know if it has come on by itself unless you stop and deliberately check it every time before you leave the kitchen. The problem can be lessened if you remove the knob and add a small coil spring under the knob. That increases tension so that the knob has to be pressed harder before it can turn.

Bought a Samsung oven from Home Depot 3 years ago. Today I called Samsung to tell them that the bottom of the oven was bubbling and getting rusty. They said it was cosmetic and probably due to me using the air or heat in the house when it was hot or cold outside. Can you believe that? Hilarious! Needless to say they aren't going to do anything. I take great pride in keeping my oven clean. It now looks like a war zone in a shape of a u. Samsung is an inferior product and if, and only if, you have lots of money to spend on appliances, go ahead and buy a Samsung. From other reviews I read, you will definitely be buying another one soon.

Moved into an apartment that has a fairly new Samsung range that was not calibrating the temperature correctly. After many attempts to correct, it was replaced with the same model and has the exact same issue. Put it on 350. In 10 minutes it beeps to say it's preheated. It's only on 300. Wait about 15-20 minutes it's on 400. Wait another 15 minutes it's on 345. The manual states to just adjust the temp on the oven to get the temp you want! It takes over an hour to see what the temp is finally settling at. You can't bake anything or it will be ruined. Awful, defective product. Should be called off the market!

Purchased oven November, 2022. All features worked except the baking setting. After several failed desserts, I purchased a thermometer and found that the oven heats to 300 degrees, despite signaling that it has heated to the preset amount of 375 degrees. First call to customer service lands you in some country with pleasant agents, but very difficult to understand. They prolong the conversation by telling you how sorry they are, and peppering their responses with pleasantries, but have NO constructive feedback. He stated that there will always be a "variation" in temp and my experience was normal. Then I sent pictures of the thermometer reading with the oven set temp and the next step was to calibrate over the phone. That didn't work.

We bought a gas range oven for $1.000. In 14 months it became garbage. Whole enamel inside in the oven came off. If you buying MADE IN CHINA, you have the worst quality for big money. The China ruined reputation of Samsung! Do not buy it. Go for different name, don’t waste your money.

We have always loved Samsung TVs, so when we moved into this house four years ago, we bought all Samsung kitchen appliances. So disappointing! We have replaced the same burner on the stove twice, the burners do not heat up to the same temperature (high on one burner is equal to medium on another, and one takes forever to boil water). Almost every shelf in the fridge has cracked or broken altogether. After about a year, the dishwasher started making a horrible noise, and the timer went out. We had to replace a part in the microwave after just a few months because it stopped working. Stay away from all Samsung kitchen appliances!

We have a duoflex range, magnetic induction stove top. Product is good, customer service nonexistent. We initially took delivery in June, it had a defect, and they replaced it in Sept 2022. This oven is controlled by a central knob, which broke off 12 months after we took delivery the 2nd time. We called customer service, got great verbal assistance, clearly explaining to them (with photos) which part had failed, and they sent a tech. He came with the wrong part, and after some consult, Samsung now claims this is normal wear and tear, and will not help. We are 2-3 hours from Seattle, with few techs nearby. The knob is "unavailable", so we currently have a completely useless oven, with no end in sight. We are contacting every consumer protection agency we can think of.

The slide in range from Samsung is the worst. It takes OVER an hour and a half to reach 350 degrees... And when it does, the temperature falls back to as low as 225 in about 20 minutes. I called Samsung about this and they told me there was nothing that they could do to fix this. This is a totally pieces of junk... They have no business trying to sell this product.

I purchased the "pretty" Bespoke kitchen appliances (4) in Sept 2022. After receiving them at different times (all but the stove came damaged), when I finally received them all, I thought it would all be good. Wrong. Last month, a heating element in the front burner of my stove exploded, sending a heavy All Clad pan filled with rice pudding up to my ceiling and into the adjacent rooms. Large shards of glass were strewn about, and over a month later, I'm still finding tiny pieces of plastic. Samsung advised this was "fixable" because although a US based tech came out, their India based tech who saw the damage on a phone said it was. Such a horrible experience.

Absolutely love the range. It has more accurate settings for burners, different sizes for different sized pans, the griddle for pancakes or grilled sandwiches, etc. is easy to clean and the baking options are wonderful. We don't need an air fryer, this is built into the range and now we can go back to baking breads with the bread proofer. Well worth the price. Customer service is great also. Delivery team was exceptional.

I purchased a Samsung gas stove/oven in 7/2019 for $750.00 at P.C. Richard. I didn't purchase an extended warranty but paid for it with a credit card that gave me an extra year. When the oven worked it heated evenly but in less than a year the touchscreen where you enter temp, roast, broil etc became corrupted. The oven heated but no way to know at what temp. At the time this happened Covid had begun and being immunocompromised I could not call a repairman. I use this oven 2/week at most. The self clean worked poorly. The past 4 times I turned on the oven. I smelled gas. The repair from pc richard's came ($200) and said the igniter was dead and they'd get me a new one in 10 days for $150. The repairman (who felt quite bad for us) said igniters should be replaced every 12 to 18months???? Fixing the touchscreen would have cost more than the product itself.

We built our new custom home and thought we were buying good quality when we purchased 3 new Stainless Steel Samsung appliances from Lowe’s. Our oven has been the worst experience. The LED Clock wouldn’t illuminate in one area approximately 1.5 years in. Next our oven door latch would fail to close properly. It would open very slightly and the oven light would come on. Cooking would stop. I have to prop a bar chair against it to ensure it’s closed. When we call Samsung all they say is it is past the 1 year warranty. I take great pride in our home and care for our things very well. I’ll mention our other two appliances also: our fridge ice maker would not work form day one. They replaced it. It continued to freeze up and not work. Samsung didn’t care.

It worked fine for 18 months then oven stopped working (wouldn't heat). My last oven was replaced after 25 years and never stopped working. I would rate this Samsung product zero if I can. How can oven break down after 18 months is beyond comprehension.

I did a full kitchen remodel and I used Samsung for all my appliances, Range hood, dishwasher, refrigerator and glass top electric range. I spared no expense to get the best that was available at the time and had to have the black stainless steel. After a year the display panel started to flicker like a fast strobe light. As I do with anything I'm having a problem with I did a search on the internet to see if other people were experiencing the same thing and what they did to resolve it. I was shocked to see how many people had experienced the same thing and more shocked that Samsung didn't consider this a recall part problem.

The guy who was supposed to come fix it never called or texted me or even showed up (I took a day off work for this) and I tried calling but I’m not getting a response. The service guy, Donald, seemed to only care about getting paid and was afraid there would be a mouse in the oven (of which I would OBVIOUSLY clean up for him, as to keep his hands clean). He asked us to fully clean the oven and kept insisting that for some reason the oven was not clean. This man seemed to have a low sense of urgency and drive. I tried calling Samsung to see if they could send somebody else out. Nothing. I’m seriously never buying another Samsung product again, if y’all can’t service and manage your product and team in a professional and organized manner then I’m afraid you’re just not the company for me. As for the oven itself, it’s ok.

On more than one occasion the knobs have been accidentally turned on. Some we were lucky enough that nothing was on top. A few times it was an empty cookie sheet or pan. But on scary accidents things were set down (yes you should never put stuff on top but let's face it it happens) and they have caught fire or melted. Most recent was a plastic cutting board that was moved while the counters were being cleaned. Stepped outside and when I came back in my house was full of thick smoke you couldn't even see. The slightest bump and they turn on. And we haven't been able to find any locks that will work.

This appliance looks nice, however, my house has almost caught fire on more than one occasion due to the faulty design. The front knobs are extremely sensitive so the burners can easily accidentally get turned on. They beep quietly when stove is turned on but unless your house is totally quiet, you won't hear it. There should be a way to lock the stove top like you can lock the oven but this isn't the case. I realize you aren't supposed to put anything on the cooktop, but in real life, if you come home from the store with your hands full and you have a small kitchen, you put a bag of groceries in it and accidentally touch a knob, the stove top comes on and your house is on fire. A little over a year ago, I purchased 3 Samsung appliances and I will never buy Samsung again. My clothes dryer already went out and Samsung quoted me nearly $800, which is about what the dryer cost, to fix an easily accessible $40 part that shouldn't have to be replaced on a lightly used dryer barely over a year old.

I bought a $1200 Samsung Gas Range in Dec 2018. By mid 2019 the temperature gauge failed and the temperatures drop by 150 degrees mid bake almost every time. Ruined so many meals-- $1000+ dollars in waste food including Thanksgiving turkey. Also every one of the knobs is cheaply made and broken and $100/each to replace. Today of the five gas burners, only two work. I called support to ask for help twice and they said it's out of warranty. I told them I will never buy another Samsung product, my children will never buy a Samsung product, and my children's children will never buy another Samsung product. Worst appliance I have ever owned.

This two-year-old Samsung gas range oven has never heated properly. Contacting support is a complete waste of time as it’s just a person reading from a book and running you through troubleshooting steps that you can easily do yourself without wasting an hour with them. My husband who is a licensed contractor says the design is flawed that when you remove the pan closest to the burner on the oven, the underside is chard in a way that is not normal. This is a defective unit, and Samsung refuses to stand behind it. After all of the repeat troubleshooting, I have done their suggestion was for them to make an appointment with one of their technicians.

The oven was great. Got hot quickly. The stove looked beautiful. The wifi features were cool. The stove top cooked very evenly and constantly. Everything a cook wants in a nice residential range. For a top of the line electronics manufacturer, the electric control panels go out early and often. Had 2/4 burners go out at 13 months. The other 2 at 15 months. The oven won’t unlock at 18. All from electric control boards. Ranges should last under heavy use 8 years and under regular 12 years. These won’t last a year. The company knows it but won’t help. They will sell you the parts happily but they cost more than the original price. Either get the longest warranty possible or get a different brand.

I just bought a $900.00 dollar electric range, class top chipped while cooking and Samsung said that superficial damage is not covered by the warranty, what about the product being defective? My other electric range was working just fine, I just wanted to upgrade, very bad and costly decision.

My Samsung double oven is 4 years old. Cooked a pizza, and melted electrical wire smell and smoke came from the back of the cabinet in which it was installed. Oven stopped heating. Wiring cable is not available anymore to repair the appliance. I will not reward the company by purchasing another Samsung appliance or product. I will buy the competitor's version.

Buyers beware. I purchased a range oven in June to which was delivered in August. Two nights ago I was preheating my oven when the outer glass shattered and pieces went flying. I contacted Samsung to which they gave me a runaround to tell me that their team decided that this was my fault. No one came to look at it, they made this decision based on one picture. Be Smart. Stay away from SAMSUNG all together.

Samsung Gas Range Bottom Drawer Is Flimsy, Hard To Remove & Put Back In. I Have Pictures, Totally Not Made Correctly. Samsung Stated Customers Are Number One Priority Then Replace Drawer Vs Nothing.

Micro - intermittent hot/cold & brand label peeling off. Fridge- ice machine frozen & non functional after 3 month. Oven - clock burnt out, upper oven uneven heat & then inoperable completely. Brand label peeling off & unusual marks/stains in glass top that cannot be removed. Customer service in non-existent & lawsuits are pending against these dangerous products! Just wanted to post a review to remind others to not buy these products from Samsung! Luckily for me & my family no one has been injured & we are just out a chunk of money after being misled by Samsung for not providing safe working appliances!

Samsung sent tech rep to diagnose issue. He was surprised to see it happen, called Samsung contact only to find out that this fan change was put in by design on recent model.

Bought this stove 2 years ago. Bought it because we liked the sleek and modern looking design. Don't be fooled by this design as we were. You are better off with the old fashioned stove with panel in the back rather than panel in the front where you are working. First of all, this stove came without proper instructions on how to operate the computerized panel. It isn't user friendly and I went online to find instructions, and they simply were not there! I ended up figuring it out by trial and error. There was a booklet, but it had nothing as practical as operating instructions.

I bought this 6 months ago. The burners would take forever to heat up, then quickly get way too hot. I thought it was just a crappy design, but then the glass cooktop cracked with a major crack. Samsung gave me the run around, but I noticed that others have reported this same issue. First they said it wasn't covered by warranty. Then they agreed to cover it, but then said that their approved service company was "short-staffed" and "declined" the job. They said too bad, they have no other option. I requested a supervisor, and was told they could do nothing. I demanded to return the stove, they said no, they could only approve a repair, and since there is no one to do the repair, there is nothing more they can do. NEVER EVER BUY ANYTHING FROM SAMSUNG!

I purchased a Samsung oven and within six months it began to overheat. I called and asked the company to fix, repair or refund as it was still under warranty. The company did not help any any kind of way and their customer service reps, claims, specialty departments are terrible. I would not recommend buying any of their products and highly suggest that others do the same as they do not honor their product's quality. They only seemed to care about their profit margins.

Please be aware as Samsung ovens have a history of overheating. I purchased an oven and within six months it started to overheat. I called the company to fix as it was still under warranty but they said they could not help to replace or give a refund. Customer service is poor. I would never again purchase any Samsung product.

First oven failed within a year. Problem was that the oven locked up and could not be turned on due to c72 error code. Neither Samsung nor the dealer could fix the problem so I was without an oven for several weeks waiting for a replacement. After about 18 months the second oven has failed in exactly the same way. It is now completely inoperable. I have a hard time believing this is not a major design problem. Samsung should either fix the problem or stopp selling this device. This is the worst appliance I have ever owned.

This is a double oven that includes a microwave in the top oven. The microwave stopped working a couple of months after the 1-year warranty expired. Samsung sold me a service manual which is poorly written and has technical errors. Samsung will not provide any technical support and I am not going to pay for service when I can fix it myself. Thanks for nothing Samsung.

This is my 2nd glass top stove. My first one was a Kenmore that lasted over 15 years until an element burnt out. I purchased Samsung as I thought it was a reliable brand. The glass top is very hard to keep clean (much harder than the Kenmore) and stains easily. A small amount of sugar landed on the top near a heated element and left 2 permanent stains. Samsung is aware of this engineering flaw but instead of correcting this they simply added a clause in their manual stating that if sugar hits a hot element it will leave a permanent mark which is not covered by the warranty. I am very disappointed to learn that Samsung is not the reliable brand that I thought it was.

Purchased Samsung slide in electric range 8/4/22 at Lowe's. After 10 days I had numerous incidents of accidentally turning on a burner just by placing a pot on a back burner. Just my blouse bushing by the digital control panel turned on the oven or warming burner. I spoke to Lowes who told me I couldn't returned the oven because I had not used a Lowe's credit card when I paid for the stove, I used a bank credit card. Lowes return policy is 48 hours when you use you bank credit card. I am furious with that policy because now I am stuck with a lousy stove that I hate and it cost me $1300.

Less than 5 years ago we purchased a Samsung free-standing glass top range. It is for a family of two seniors, so has not experienced significant use. In less than 5 years, it has had two failures of the infinite switches that control burner cycle. The replacement parts cost for each of these two switches is over $100 each. I have replaced both switches myself, so I did not incur the extra expense of an appliance tech having to come to our rural home. 5 years is MUCH too short a time to have had to deal with failures from a new appliance. I am disappointed by the quality of the components that Samsung has used. This stove was not cheap, and we expected it would work properly for a much longer period.

I bought a dryer, fridge, oven, and dishwasher at the same time. The dryer arrived damaged. I refused the broken dryer and called Samsung's customer service who told me to place an order for a new dryer and I would be refunded for the other one. Fast Forward 2 months later, having sent two dryers back and had to have the motor replaced in the third one! They still have failed to refund me my 900.00 dollars. They are the worst company I've ever dealt with and I will not ever buy another thing or recommend them again.

We redid our kitchen and really did research on the products we wanted to purchase. After purchasing the smart thing oven a month later the oven stopped working completely. We called in the company a tech guy to come down and fix it and he did nothing besides fr say it's not repairable, I called them back and their service was worse the 0 stars! They kept on transferring me to other people and hanging up on me. Their ovens are worth nothing and their service is disgusting! After finally getting through to someone they agreed to send me another tech guy to come down and fix it, and my total was over 800 dollars. Horrible service. I don't recommend anyone to use them.

Within weeks of warranty expiration, when using the self cleaning feature, the electronic controller failed and had to be replaced. It was a battle to get the warranty coverage, but ultimately, the warranty was honored. Within a few months after expiration of warranty, BOTH front burners of the stove failed OPEN. Meaning, whenever used, the burners go immediately to their highest heat - and can't be turned down - just off, or all the way on. We struggled to use the stove for over a year with this problem, ruining pans, food, and various dishes, just disgusted that such an expensive appliance would last such a short amount of time - perhaps 6 to 7 years. Ages ago - I recall my grand mother then mother would be US made appliances that would last 20 years or more. This cheap crap is awful - and I'm shocked that Samsung would put their name on these rapidly failing products.

I bought a Samsung induction stove in 2015. When it came time to purchase a new one, I choose Samsung induction again. I highly recommend this product. I received compensation for this review but the review is my own.

I purchased this range thru Home Depot in July of 2019. Last week one of the burner knobs broke. I called & spoke to someone @ Samsung & they told me since I didn't purchase the extended warranty they would not replace it. I told them that the range is only 3 yrs old the knobs shouldn't be breaking. They are made of plastic & painted to look like metal. Now this week two more of the knobs have broken. Do not buy Samsung they do not stand behind their product.

On July 30, 2020 we purchased a new Samsung Gas Range, Model NX58M6630SS from Lowes. We also thankfully purchased a 3 year warranty on it. Several months after we had to have the top right burner head replaced. On April 22, 2022 (21 months) while using the oven to bake with our house suddenly filled with gas setting my gas leak alarm off and requiring us to get everyone out of the house. We immediately disconnected the gas suppy to the stove.

Purchased this gas stove from Home Depot March 31, 2022. It was delivered on April 8, 2022. Turned on the stove on April 9th, the following day. Within a minute, we had burning eyes, sore throats, etc...Took the animals, kids, out of the house, and opened windows. We stayed out of the house for a couple of hours. Home Depot came out to the house and determined that the Samsung stove had a gas leak. Home Depot is scheduled to pick up the faulty Samsung gas range on April 23, 2022. NOTE: Have replaced this Samsung with an LG gas range. No problems.

I spoke to the customer service center on 3 occasions about the black stainless chipping off, nice then I have only used wet paper towels and the black stainless “appearance” has in places completely WIPED off! The range was over 2 grand and I was told there is nothing Samsung will do for a "cosmetic" issue. DO NOT TRUST THESE PRODUCTS! Completely shocked and dismayed!

I purchased this range/oven about 4 months ago. I’ve had several smooth top ranges before and I could always get marks and food off with ceramic stovetop cleaner….But not with this one! I purchased new cookware to start with a clean slate and I’m so careful with the stovetop. I’m really frustrated with trying to keep it “new” like all my previous ones. There are marks all over it and dull places where I cleaned with a scratch proof pad and ceramic stove top cleaner. The mirrored black shows every smear and smudge. I literally have to buff it with a clean towel every time.

We purchased the Samsung 30" slide in electric range manuf. March 2021 from Lowe's and it was delivered Oct. 2021. The burner has twice inadvertently turned on by just bumping the front dials. In both cases there was something on the stovetop that CAUGHT ON FIRE. This happened once to myself and another time by a contractor working in the kitchen. Researching, I found two videos on Youtube that documented similar events. Since the stove has been in place over three months, I cannot return it to Lowe's and I have spent many hours unsuccessfully getting assistance from Samsung. This has been a problem with Samsung stoves, apparently for several years. Please, for your safety, DO NOT BUY.

I bought my Samsung oven in June 2019. I self cleaned it a year later and everything seems to be working fine. I tried to self clean this year in September and all of a sudden it stopped in just about 20 minutes, then I tried to do it again and it stopped again. I tried it the next day but the same thing happen again. I got an error code that the fans are not cooling enough. I had to wait and still waiting this day for ABT to fix the problem. The biggest problem is not that, after I self cleaned this time I got a spot inside the oven that looks like a stain but it's not. I tried to clean it but it's getting bigger and bigger every time I touch it. By the way this happened after the self clean because I never had it before and it looks like as of the paint is starting to peel. The second problem that I have encountered with this range is that ever since I started using the middle burner, the paint started to peel around it as well. Just a reminder this is only 2 years old range.

I built my new home in September of 2020. I purchased new appliances the Samsung hub refrigerator as well as the black stainless steel gas duo smart oven. After having and using the stove for about 11 months I notice that there were areas where the appliance was peeling. I was confused as to why stainless steel was peeling only to find out that the black stainless steel is a layer of paint. I reached out to Samsung as well as Best Buy because I did purchase the extended warranties only to be told that this was a cosmetic issue and there was nothing that they could do about it. After being told this from both parties I was devastated.

At the moment, our house is fully stocked with Samsung stainless steel appliances from top to bottom. Dishwasher, microwave, freerange oven, refrigerator, TVs, etc. You name it, we bought into the Samsung brand due to the tech features and the sleek designs, but we regret every single decision we made when buying the Samsung brand. Never have we ever had such an awful experience with EVERY single product from a single brand than with Samsung. I'll keep this review narrowed in focus to just the Samsung freerange oven, but I do want to provide some details around the numerous and frequent issues we've had with every other Samsung appliance we own.

The digital Samsung convection oven with the 5-gas-burner option (long burner in the middle) is an excellent choice! The range does everything that I would want it to do while maintaining steadfast temperatures in the oven as well as controlled trickle-gas flames on the stove top. The only negative comment that I would make is cleaning the stove top with its anodized black cover. Never use an abrasive when cleaning or you'll scratch the hell out of it! I would recommend replacing the cover with stainless steel. My food otherwise comes out perfectly each and every time!

My new Samsung gas stove is awesome! It has a convection and airfry oven! I love the way the gastop burners work. I had a gas stove previously, but was shocked how much nicer this Samsung is. It is also 5 burners (griddle center burner).

I like this range overall over others because it's durable when you cook. When you set temperature it cooks the food evenly and baking also. It fits right into the space and it looks good. I will recommend this style and brand to others. I will purchase this brand forever.

Purchased Samsung Oven (flex), Washer, Dryer, and Dishwasher. 11/24/2017. Washer completely died last March - unable to fix, wiring harness issue. This week Oven has taken on a life of its own - no matter what you push (including warming drawer) the broiler comes on. You’ll get a C21 overheat warning and door locks. Customer Service gave me the number of a phone repair company to call for repairs. I can promise you I will never purchase anything in future with Samsung on it - absolutely no quality.

Bought a Samsung stove. It’s less than a year old and has a crack in the stove top. Can’t return it to the store. Called Samsung to see if it’s covered under their 1 year warranty and they said it’s not. My wife complains about the uneven cooking from the oven but I can’t return it. Samsung stoves are garbage. Don’t waste your time buying. Poor customer service too.

The knobs that control oven and burners are much too sensitive. I have accidentally turned the front burners on and ruined several glass dishes and some knives. Plus I'm concerned that hot glass dishes can explode in someone's face when unaware they are hot. This product flips my circuit breaker at least 3 times a week. Do not purchase this item.

Samsung says scratches on stove top from being used --own stove 3 months--not under warranty--how about they build glass top with inferior glass--they know this --and don't include top under warranty--stay away from all Samsung products --inferior--inferior.

Less than two years old and it has never worked properly. 70 degree drop in heating. Takes 30 minutes to heat up. Samsung fixed once and broke again in less than 6 months. In process of replacing entire parts of oven and new board. Samsung repair came out and told us he did not have the right parts, that the phone people did not tell them the right things. Stay away from Samsung.

This stove has broken down twice and has been unusable more than it has been operational. Stay Away ....find an alternate. The repair process takes at least 2 weeks then parts then back to fix. This thing is bad, bad, bad.

On July 4, 2021 I was cooking and the glass top cracked. I called Samsung for manufacturer warranty. Well it turns out that they said it was hit with something and not covered. Not even a year old. SMH.

We replaced the power control board with the warranty. Less than 4 months the same part is faulty. This product is junk. Samsung cannot provide a digital oven that can hold up to day to day use. The replacement parts are as bad as the original. Buy any other brand.

I bought this range in November 2013. From the first day the temperatures of the oven were inconsistent and the convection setting was even worse than the regular oven. I had a Samsung service technician come for service twice and showed him pictures of the uneven results of my baking attempts. He said there was nothing wrong with the oven and finally replaced the thermostat to appease me. I really wish I returned this range at that time but decided to make do. Over the years it's gotten progressively worse. The upper convection fan doesn't work so I can't even use the upper oven because it won't let you use the regular setting in the upper oven. When I use it as a full oven with the regular oven setting I have to rotate the food to try to get it to cook evenly. The oven makes terrible noise.

The customer service is horrific. The people are rude and do not honor the warranty. The temperature numbers on our stove started disappearing within the first year of owning the stove. They said it was cosmetic and not covered under the warranty but how could that be since you need the numbers to know what temperature to cook at. Not only is this not cosmetic, it is dangerous as it can cause a fire. A claim has been filed with the Better Business Bureau.

I bought a dual oven with convection and ceramic top electric model and it has never worked right. The stove top works fine. The ovens are convenient because you can run top, bottom, both at the same time at different temps or open it for one huge oven. But.... the temp does not hold. Once preheated, I open the door and in a flash put in the food. The food never cooks well.

This Samsung Range model (NE63T8711SG/AA) was purchased in February. Loaded with features as well as the oven compartment having an air fryer and dehydrator. 3 weeks after we purchased the $2000.00 range my wife decided to use the Air Fryer to make wings. The fan in the oven blew grease all over the oven coating the entire enamel surface with grease and the entire house was engulfed in smoke. Took us three days to clean off the caked on grease.

When turned on just set and forget until the smoke alarm goes off then dinner is ready. Anyone can press the buttons to set and forget. Very easy to clean the top. The double oven is great for cooking single servings.

Love the stove, it fits the bill for everything! I want to do. If I have any complaint at all it would be that when you cook in the upper oven you have to take care you do not burn the product. The water boiling feature is great! Oven heats up very fast as well as being able see what the temperature is as it is getting to the programmed temperature. The surface of the range does need to be cleaned after each use or it shows!

We love this rich looking stove, especially when you really want to roast a chicken, got enough options to bake different type and ways. And stainless steel back is easy to clean, the only thing is to add is maybe a safety for heat.

I purchased the new adjustable double oven range as I liked its versatility. In the past I had a Maytag double oven. In comparison, the Samsung glass top is much less durable and more prone to scratching and damage. I also cannot seem to get the self clean to function. Happy with the ovens but not sure I'd repurchase.

I love Samsung never had any issues with it. The only thing is that the top stove range is too big other than that love it. I wish I could afford all the Samsung appliances tho they're pretty expensive.

This was my first Samsung appliance and what a great stove it's been. 2 years strong and couldn't be more happier. I'm sold on Samsung so much I purchased the fridge to match. About time something is quality made.

This is the best product I have been used. Samsung is always a good choice if you are choosing electronic device, it will give you durability along with good quality. It also have nice safety measure.

The stove top works well, but the energy efficiency standard is not accurate. For an example, when a recipe indicates the dish needs to be baked or roasted at 350 degrees for 45 minutes, that dish will not be done. It is necessary to increase the cooking time and temperature to 375 degrees or sometimes 400 degrees to register the safe temperature that the dish can be eaten. The price was right, the delivery from a local company was less than desirable and the technical personnel were inexperienced.

The best range ever had, a little hard to keep glass top clean, oven clean mode works very well. Fast boil really is fast boil. Warming burner is nice. A lot of room for five pots on top. Lower drawer has lot of storage.

Overall, my whole family is significantly disappointed. We bought both a fridge and an oven/stove from Samsung, and both of them started to malfunction before we were even done paying them off. The knobs on the stovetop are poorly engineered and will easily turn if something accidentally knocks into them (like a pot handle or your arm)--this has led to stovetops accidentally turning on and burning our dinner multiple times. The lower right stovetop also gets unusually hot and the lower left stovetop works unusually slow, even when the knobs are turned to the same setting--this had led to food burning on the lower right stove even when it's on low and left unsupervised for just a couple minutes. Don't even get me started on the fridge that has its flimsy door-shelves breaking off (I realize that's a review for another time).

I have the Samsung Elite gas 6.3 cubic feet flex Duo Range. The functionality of this range is top-notch, Bakes like a dream.. My only complaint and it's a huge one because of the price point of this Appliance is the shoddy finish. The enamel cooktop started peeling within 6 months and the black stainless isn't really stainless. It's a cheap black/paint coating that has been flaking off after about 3 months. It is a really beautiful stove, but very aware of the lack of durability if you are buying it for aesthetic reasons. It is pretty pricey to have repair service for finish repair.

I like the look of the Samsung range. I’m currently on my second one as the first one had lasted about ten years before the circuit board in the back burnt out. I spent about $75 for a new board thinking that it would be good for another ten years however, it only last another two months. Therefore I just bought a new one that looked exactly the same. I had the old one recycled.

I have always been a fan of SAMSUNG products, so when I was gifted with a refrigerator I decided to upgrade my other appliances to SAMSUNG during Christmas of 2020. Installation was very quick. Trust me when I say SAMSUNG did not disappoint. My range is an electric ceramic top with convection model. It bakes very nicely and the cooktop cooks nice and evenly. Although it seems as though the bottom drawer is not as deep as my other range, it seems as though the inside of the oven was a little bigger. In regard to appearance, although stainless steel seems to be the rage right now, I opted for white and it is just as sleek and attractive. It is easy to use, easy to clean and I could see myself purchasing SAMSUNG appliances again!

It Works great and it heats up very fast and it looks nice. Good quality for the price. The self cleaning does a great job. Better than any stove that I ever had before. I looked at many brands before I purchased this one and I know I made the best choice. Now I love it and very glad I bought it.

Love the convection oven, but the glass cook top is horrible. You can not regulate the heat. It's always very hot and the knobs turn on super easy. If you barely bump one then you end up melting something or getting burned because you don't realize it came on. Very hard to clean the top and cannot get stains or heat marks off of it.

The range appears to be well made and well thought out. The gas cooktop is very adjustable and boils water in a short time. The convection oven cooks evenly and preheats quickly. The air fry option is wonderful and makes a huge difference in the items you cook with it. The range is sturdy and solidly built. Everything seems to work well. I am very satisfied with my purchase.

Easy to use and clean. Love the two oven doors, which makes cooking much more flexible. Needed assistance as oven not heating at first, which was promptly resolved by Samsung. Only wish Range was part of Samsung's SmartThings portfolio.

Great stove but igniter does act up. Google search reveals it as a common problem on this model. Outside of the igniter issue probably needing to be changed eventually and should have been a recall, it works and looks good.

My oven from Samsung is top notch. It’s a gas stove, have not had any problems out of it. The eyes lights on a dime. And the self cleaning oven is the best. The timer on it works Perfect. I will recommend Samsung product to anyone.

I've never had any problems with the stove. The glass top burner is very nice and they work well. And the convection oven weird really well and I cooked a turkey in half the time and the other ovens. Very reliable oven.

We did a lot of research before purchasing our Samsung stove. It was reasonably priced and has many features that are really helpful, such as convection bake, convection roast, keep warm, and a nice sized bottom drawer.

Cooks very well, not burning, but very efficient; stovetops allows me to have several items at once; energy-efficient, overall good value for price; would recommend this item for anyone in the market.

We replaced a stove top that was only 4 years old because of all of the problems that we had with it. The Samsung came highly recommended both by Consumer Reports and several appliance sales professionals that we trust.

Our Samsung electric range has been a good product so far, we have had it in use for about 6 months. The range cooktop heats quickly and evenly. It responds to control changes rapidly. It is very easy to clean if you follow Samsung's directions. We think the oven takes a little long to reach temp when starting it, but baked well once it does.

Best range we've ever had! Looks good, cooks great, the convection is fantastic, easy to keep clean, timer is perfect, light in the oven is bright enough, and the different size burners are perfect for our cooking needs!

Very good oven. The stove top has had a couple of issues namely that one unit favors very high no matter where you set it. The lights are a nice add on. The oven cooks evenly and quickly. Overall a very good stove/oven.

A few hits and a few very important misses for the serious cook. The minimum oven temp is too high and the max oven temp is too low. Oven browns unevenly. Cooktop, glass IR, is better than most of its type. Overall, I would not buy it again.

I really like everything about my own, the self cleaning oven is good, I usually only have to wipe out a few ashes. The range top is easily cleaned, it is sealed. No taking it all apart. I also have the grill on the top. It is really great, when I am doing a large meal, I turn it on real low to help keep things warm. The settings and all the special features are easy to use, everything is so clean and easy to use.

The Samsung oven we purchased is above average. We like how everything is easy to use. The temperature of the oven is extremely accurate. The cooking surface is easy to clean. We would highly recommend this oven for purchase.

The stainless steel trim on the back is not easy to clean and scratches easily. Oven door sticks, and products from Samsung are not very good. Control knobs get hot when you boil water in the back, have to wear mitts to turn it off. Double oven can not be accessed if you don't door. Does not have double doors.

I have a conventional touch screen Samsung range oven. Food is done in no time. Food time is cut in half. Easy clean & sleek appeal. The only thing that I tend to complain about is the knobs. They stick out and if you happen to lean onto them you can easily cut the stop of range on.

The stove cooks very hot, even on the warm setting. Everything tends to burn. I have had two pieces of the white ceramic coating on the stove fall off, as if something fell on it. When I called Samsung, they told me that there was nothing they would do to help me. My stove/oven looks like it is old and needs to be replaced, even though it was only a little over a year old when this happened.

It helped to see the review before purchasing. I looked at it in Best Buy and hopefully it will be installed soon. I expect it to be excellent. The grills were cast iron. I may be concerned with the knobs. We will see.

My Samsung 5 burner with convection oven stove... several issues with it: 1. Oven temperature totally unreliable, must set it 25-30 degrees higher than desired temp. 2. Stovetop grates too heavy but can go in dishwasher. 3. Oven temperature ready signal incorrect. It sounds when the temperature is till 50 degrees or more from the temperature I set. 4. Inside oven glass hard to clean. 5. I do not recommend a black stove top as it shows every particle of debris/ grease, etc. Get a light color. It is nice to have 5 burners. I never use the convection feature. It doesn't make much difference in any recipe. I would not recommend this stove at all and wish I had purchased a more expensive stove.

Seems to work well, hopefully if anything goes wrong with the appliance, they will stand behind warranty and have parts available. I do like the silver color, it makes it easy to clean for the most part. The stainless does hold up very well to stains.

The convection oven range is beautiful but it's a common problem for the main computer to go out. Beautiful glass top cook area. The lettering for the name came off after a few years of cleaning. Those were just stickers.

My experience with Samsung products is varied. I had a great Galaxy 5, but a not so great newer Samsung phone, my Samsung oven works well and looks good, but my Samsung refrigerator's double door design is "clunky."

I am pretty satisfied overall with my Samsung oven, it feels well built and has given no trouble. Aside from slow preheating I have no major complaints. I like the smart features, telling me when the food is done. Easy Changeability, Oven can be cleaned easily. Design looks very modern.

I am really enjoying my stove/oven. It is very sleek and nice looking. It is easy to use and to keep clean. The oven bakes very evenly. The only thing that is a little harder to clean are the grates.

We have a 2019 convection model that wasn't working when we bought our home. 2 of the 4 burners only worked on High, so we could not adjust them. BTW - owners selling homes are supposed to sign a form claiming that everything works to their knowledge. These owners lied because not only did the Samsung oven not work properly but the Samsung refrigerator ice maker did not work either. We had to pay $100 with the home warranty to get someone to fix both. About a year later, a burner literally blows up! My wife had something on low simmering on one burner with a cover sitting on the other burners that were off. That cover had a glass center that blew up along with the glass that covered the burners. Fortunately, the glass didn't hit my wife or 7 y/o son who were right next to it.

This is a fantastic oven stove. It heats up quickly the temperatures are accurate. We especially love The Griddle in the middle for the fifth burner. The convection oven settings and the separate setting to roast meat is a fantastic option. The self-cleaning is a great thing does a pretty thorough job. Overall we would recommend this range.

I have never replaced all my kitchen appliances before..my contract had just finished his kitchen and went with Samsung..I bought a refrigerator, a dishwasher and an stove..that purchase was probably the best MONEY I have spent..I love my KITCHEN.

Unit is a slide in model. Stove top heats quickly and two of the large burners have multi size heat areas. Oven temperature is accurate, easily holds two large dutch ovens simultaneously, has a large viewing window and a bread proofing function. I would prefer that the oven racks move more freely with heavy items. Glass top covers that edges and prevents food particles from dropping between. I would purchase again.

Has always worked great, never messed up or cooked at wrong temp! Brought my bill down a little as well so that's also a plus, and it's nice! I never will switch from Samsung ever ever ever never! 5 stars for sure.

Terrible customer service! Products are poorly made and break down often. You would think that by passing high end prices for the newest technology, you would get a quality product, but that is most definitely, NOT THE CASE!

This stove is awesome it does everything that I want and has no problems with burned lighting as are old stove did even though it is converted to propane. It was easy to convert and adjust the flames.

The oven door is so easier to open than the KitchenAid that was in the house when I downsized shortly following my husband's passing in October 2019.

The panel that shows the time and the timer keeps flashing steam and medium in the background. It’s not even a year old. Very disappointed that it’s already falling apart. Also has a scratch on the top even though I’ve been very careful when using pots on stove and very hard to keep clean!! Have to clean the top every day.

and good ventilation from top rear of glass cooktop.

This unit is very easy to operate. The stove top cleans easily if maintained properly per instructions. The oven temp is accurate. Very attractive when set in place. The stove top burners are great. They vary in size for any sized pan or skillet.

The Samsung stove has a lot of temperature controls for different cooking. The convection oven performance is great, food comes out perfectly, and evenly, browned. There is a griddle which grills, also great for pancakes, bacon, eggs. Large enough to hold all at the same time. Yes I love my Samsung range.

I like my Samsung gas range with oven. It's very easy to clean, has the self cleaning oven, looks nice and functions well. All my kitchen appliances are Samsung.

I purchased the Samsung 30-in 5 Burners 5.8-cu ft Convection Oven Slide-In Gas Range (Stainless Steel) Model #NX58H9500WS and I absolutely love it. The burners exceeded my expectations. The stove is very large and can cook multiple things at once. The stainless steel looks beautiful in my kitchen.

First, when using the center burner/griddle (that was provided with the stove) I am not able to place pans on the other burners. Secondly the Air Fryer is a great feature, perfect for making Buffalo wings without oil, however since the oven is so large it takes longer than a stand alone air fryer. I do love the size of the oven. I can bake a huge Turkey with plenty of room to slide in some large baking potatoes. This stove is a replacement for an electric stove. So happy with our choice. I can regulate cooking temperature on each burner with ease. No burning or over cooking with gas. Baked goods turn out fantastic. Love the ability to use either Bake or Convection Bake.

Reviews of product led me to purchase. I like how big the oven is too. Lots of room underneath the oven too. Has easy clean stove top. The price of this stove/range was well worth the money spent. I’ve bought Samsung product in past and they stand. Y their product.

Love everything about it. Thick, solid grates, big, easy to turn knobs, user-friendly electric panel. It bakes, broils, roasts, convection & kosher cooks; splittable top rack (for 1/2 width), cleans easy & has large bottom storage.

I appreciate the scale of cooking control with this appliance. Food preparation can easily be controlled to complete an entire hot Meal. If the stove can’t do it you're not reading its description from frying to baking to food dehydration and air frying in the oven.

5 burners convection oven cooks evenly, great all round steel stainless steel and black glass top. Easy to clean, fairly priced as well like controls are up high for safety for small kids and shelves are adjustable in 5 places.

We love our Samsung gas double-oven with range-top. We can cook at 2 different temperatures simultaneously and the range has a great variety of cooktop flames. Plus, Samsung has excellent customer service when you need anything.

Once an order was placed, THD kept me informed as to where it was and the delivery target. Delivery personnel were super and very professional. Quality and operation of the range is terrific....so far.

The oven burns the back side of whatever you’re baking or browns much more than the front. If you do more than one rack it doesn’t cook even. The middle will cook but the top and bottom shelves won’t cook the same. The top large eye will get too hot and burn your food. We bought all Samsung appliances for our kitchen and none work the way they should. The service department won’t answer your call or fix things that thousands of people are having trouble with. We will never buy another Samsung appliance.

Bad burner location. Burners won't allow the placement of pans without hitting the rear panel. Cheap burner knobs, cracked after 2 months of use. The burner knobs and top frame are not stainless. Poor customer service. We will never buy another like it.

I really love all the features. The timer is great. The best thing about our Samsung range/stove is the griddle in the middle! It's a long burner that you can put a griddle on and use for pancakes. Total game changer!

This oven is awesome. I get all of my food cooked or baked, I recommended, it goes to a high and a low temperature, I love this oven, it gets the job done. I say 10/10, go down to your store or wherever you get electronics and buy it now!!!

We purchased our Samsung gas stove a few years ago and have no complaints. I chose the particular model we have for the overall basic function in addition to the 5 burners and heavy gauge grates. The one downside is that the sticker tape around the temperature knobs does become worn after a while.

It's a gas stove with a blower in the oven, lets you air fry or roast, the only gripe I have with the unit is the stove top. The four burners aren't regulated properly, they stay on high through 2/3 of the knob rotation making it difficult to get the exact temp you're looking for and the center burner that comes with a grill takes forever to heat up. It takes a good ten to fifteen minutes on high to get hot enough to cook pancakes.

This range is the best purchase I've done in a while. The range itself is beautiful, all the amenities, the panel has it all. I especially love the way the grills keep heat around the area and doesn't stay warm long after you turn off the gas. The oven itself keeps the food at the right temperature you set it at. The other option of self cleaning works great. I'm in love with this range. I would recommend this range to anyone purchasing a new one.

The idea of a flexible double oven was appealing and why I bought this oven. But it doesn't work as well as I thought. With the divider in and only heating the top oven, the bottom still gets hot. It just doesn't isolate the two spaces well enough.

Was told by repairman not to use the clean cycle because it only works properly a few times before it burns out and parts need to be replaced. Range does not properly simmer. Have spent 50 % of cost of appliance in repairs in 3 years ($400).

I have had this stove for 3 years. The range part offers different size flames for simmering / quick boil. And the griddle in the middle (unintentional rhyme) is a great added feature. The oven temperature is accurate. This is a gas model.

Aesthetically the two of the ceramic top stove are eye pleasing. I love the black stainless steel color although it would be nice if both sides of the stove were also steel but they are black and not pretty. I find the top quite difficult to keep shiny and it scratches easily. I love the convenience of having two small ovens that can turn into one large oven if I need it. I find cleaning between the glass of the oven door very cumbersome. I like the way it cooks but I would not purchase this stove again.

Excellent I not only have the stove but refrigerator, Micro, dishwasher and now a vacuum. Among all this vacuum really really works. My wife love this thing even more than central vac installed costing $$$$$. We have a summer home and we did the same there. All appliance are now SAMSUNG.

Very convenient to use, however the buttons that are on the front side seem to be a bit of problem when you get up against them, the oven lights starts up. Also, the stove control buttons are a bit confusing as they have temperatures on both sides of the button for two of the ranges. One if for low temperatures while the other is for higher temperatures. The oven is very convenient and cools very efficiently. Not a bad price for a range. The simpler the better!

I like the stove, but I bought it with a divider thinking it would make two stoves which is not really working well. When you use the bottom with the top it gets too hot on the top portion. I would not recommend to spend the extra money for a divider.

My stove is really great. I especially love the center eye which is longer and used for grilling. Also the self cleaning oven which really does a good job. I can put the eye covers in my dishwasher to clean them if they get greasy.

The temperature is NEVER the temperature set, it takes a great deal of getting used to when it comes to not burning and not undercooking. This oven is very temperamental. Not sure what brand I would replace it with but no more Samsung!!

Like the stove, but difficult to clean the oven, the self clean is not effective at all. My berry pie leaked, I have cleaned the stove twice and when used still smells like burnt sugar and the bottom is stained. Very disappointed.

Samsung has great products and work very well without any issues. Would definitely recommend these products to anyone. I have used a microwave, oven, dishwasher, and refrigerator.

I have had my Samsung slide in stove for 4 years. It was recommended by a kitchen designer at my local Lowe's store. I use it extensively and it looks like the day they delivered it. Features more than meet my needs, oven is roomy, everything on it works like a charm.

We are enjoying cooking, broiling, baking, and roasting with our new Samsung stove/oven! The convection features are great, too. This oven does a great job with potatoes, roasted meats, broiled meats, and baked items. Highly recommend!

I do not like the design is the stovetop. It has deep holes at the burners that catch food and dirt. Very difficult to clean. The computer key pad is also difficult to keep clean. Food particles get stuck in the metal trim. The computer has broken twice in three years. Overall would like to have an older more reliable easier to clean stove, oven, range!

Love my Samsung stove/oven. I bought the black stainless steel. The style is amazing! The oven heats up quickly. Love the delay start, self cleaning works great too. The oven control helps me manage all my cooking needs, bake, roast.

Just purchased a Samsung oven, had a Kitchenaid for 5 yrs but the burners never heated up fast enough! This oven is super quick and the burners are perfect and it's a convention also so that's a plus!! Easy controls. Would definitely recommend a Samsung range to anyone who is looking to replace theirs!!

The stove is great and the heating element works well. I like the flexibility provided by having multiple pot sizes on each eye of the range as it provides for quick and even heating without any overkill. The range dials and oven buttons have a nice "click" when depressed, which I prefer compared to my old stove that didn't have much feedback when using. The oven also has a convection feature that I greatly appreciate as well. My only complaint on my stove is that for some reason the oven light blows quickly regardless of how often you use it. I have replaced the light numerous times within 6 months and I have just stopped using it.

I love it because the front range has for small & large pots & it gets hot quickly. It also has a warmer. The oven cooks the food evenly; if the recipe says 1 hour it cooks in 1 hour. Very easy to clean & self cleaning oven.

The stove has been good except for the clock. The numbers on the clock are not working properly. Some numbers don’t show up at all. Other than that it has been a very good stove. Would probably purchase one again.

Samsung is my go to brand for appliances. I didn’t hesitate buying my Samsung gas range and l'm happy with its performance but I am not feeling same about the look. Two things disappointed me when it arrived after ordering it online, sight unseen; the bright red lined knobs on the sleek white range and especially large gap between the warmer drawer and the oven door. If they could correct that, I’d be 100% happy with it.

Great heat that spreads evenly on the glass top. Strange to have heat cycle on and off but it does not affected cooking at all. Overall it is the best stove/oven combo we have ever owned. I would highly recommend Samsung products.

I had this range for over 16 years and have been working excellent; however I would like to replace it in my new residence. This range always work well with the stove and ovens. I personally find Samsung products to be durable and friendly user which is very important. My mother loves this stove. It is safe and easy to clean.

Easy clean and performs well. Both the induction range and oven are fast to temperature and cooking abilities. The food is always cooked to perfection. My family and guests enjoy the meals cooked with rave reviews.

Got mine from Sears and it absolutely perfect to cook and had a griddle on top to grill items. Highly recommended it, and they some good sales going on for Patriots day, and it self cleaning too. Samsung is the best brand.

I purchased the gas stove because it was Samsung & I knew of their reputation. The stove was in no way what I thought it would be. My food cooks uneven. Temperatures not consistent. Burners have uneven flames. Top of stove no matter how many times you wipe it looks dirty & easily scratches. This was purchased along with five other Samsung appliances. What a mistake. Does not live up to their reputation. If I had to repurchase these 6 appliances they would definitely not be Samsung. Be smart. Do your homework. Do not buy Samsung. Only their TVs or phones.

The range is a good product. It could use a better digital screen and glass in the oven area. The company was very easy to deal with and very helpful. I would recommend this company products for one’s home.

Bought all new appliances with Samsung when I purchased my home including a range, the range is the only thing I did not have difficulty with in this product line. I don't normally like convection but it worked great for us. I would not however buy another glass top range.

We chose this particular stove because of the large cook top surface with clean edges. We have also enjoyed using the built in air fryer on numerous occasions now and LOVE it!!! We are able to cook and entire meal on it with left overs! The controls are easy to understand for the cooktop and oven. If you are in the market for a new stove, you can't go wrong with this one.... You can always donate your tiny air fryer to the Humane Society Thrift Store near you!

I like the way it cooks BUT I am having a problem controlling the heat. Not the stove itself... me. My last stove was old and the new stove has much more power and heats FAST! Double oven works very well and increases space for when you have to cook two things at separate temps.

I gave it two stars because it usually works, just not the quality I expected for $1200, and it's very difficult to get information from Samsung, even then, it's inaccurate. Our front Burner lights poorly, if at all, Rubber bumpers on the bottom of the grates disintegrate, oven takes forever to heat, and now, the clock resets at random and no one's been able to fix it.

Seems to have electrical and computer issues. Number 4 stopped working on oven temp. Had to switch to Centigrade so could enter temps below 400 range. Light inside flickers and sputters. Seal on glass door front isn't tight- so there is a lot of smudge between glass.

Stylish and dependable. Many innovative features not found on mid range priced ranges. Very pleased with the dual oven options. Convection cuts time and costs of use. Cooktop is Easy to keep clean. Oven has two options for self clean which also is highly effective. I have had an induction range for 12 years and was very happy. Now I have a conventional cooktop in my new home and am also very happy.

I have Samsung stove and oven. It's more than 3 years old and it's working in good condition. No any issue with Samsung product. I am very happy with this product and easy to use. Maybe no need to change for long time.

The lower igniter in my oven burned out the middle of November. I tried in vain to get information from Samsung. It was finally repaired by an independent company about mid-January. Samsung was no help to me.

My home burned in 2014. On purchasing a new home, I chose Samsung appliances, including the range - a 4 burner gas model with a grill in the center. It also has a food warmer. After 6 years of use, I have had no problems and very much enjoy cooking on this range.

This oven heats quickly. It also has a warmer drawer, that has three settings. As most ovens do these days, it has self-cleaning. It also has a divider so that you do not have to heat the entire oven. It comes with three racks and a temp probe. It's got a bridge heating unit for cooking using a griddle, for example. Especially useful is the convection feature. It's easy to use, good features, clean easily, looks good.

I prefer cooking with propane stoves. It really does make the food taste better. My only issue is how does one clean such a stove in a safe manner?

Still waiting over a year for glass part on top of the stove. Also the oven heated so slow and inconsistency. I set it up at 350 but it heated up to 200 so it's not reliable. Regarding to the glass part, the tech guy said it is only 2 made in our USA. We are waiting so long and dont know what's going on. Even though we have extended warranty on it. Any questions, contact me as I'm living in parents in law home. Their name is Melvin and Shirley Harvey. TIA.

I love my Samsung stove. A great device to boil water for baths and cook food and also as a heater for kitchen. I love it. Thank you guys for making a stove that boils water in less than three mins and I wouldn't you guys products for anything else. I love them. My phone, my earbuds, even tv are all made by samsung.

I own a 5 burner Samsung Convection range, my decision was based mainly on aesthetics and gas operation. The oven works well, convection also. The stovetop is gas and seems to sputter more than it should ...but it's gas, so it's livable. We thought the design of the burners was useful, but came to realize the oval burner in the center is pretty useless and in its limited use, is just not powerful enough to heat a large grate. Ultimately, a round center burner would be more useful. Last note, of the included 4 round burners, only the front left is actually sized correctly, the front right burner is too large for most pots, ok for a wok and the rears are too small.