KitchenAid Wall Ovens

KitchenAid Model KOSC504ESS00: This built-in oven is slow to heat - 2 hours to get to 325 degrees! The service person tested it and told me to be patient and to use it enough to figure out its temperature variance. I have 3 oven thermometers which I can see through the door. The oven does not maintain an even temperature (varies by as much as 50 degrees!), so it is impossible to cook food properly or consistently. Do NOT buy.

Things I like about the double ovens. They look nice! Things I DON'T like about the KitchenAid Double Ovens (KODE500ESS). 1. I think there should be a separate light for each oven. 2.Takes way too long for ovens to heat up. 3. VERY NOISY oven. Both ovens are way too noisy. 4. Uneven baking. Seems to want to burn everything at the back. 5. The ovens won't hold the head when you put something in the oven. 6. Timer is way so sensitive. Sometimes when I touch the timer it turns the oven off! 7. It seems the temperature is never accurate. If you are looking to buy new double ovens, I would not recommend these ovens for the above reasons. If you like baking these are not the ovens for you!

Faulty double oven - Steam gets in the panel, then it says key error and just stops working. I had 3 technicians here but there is nothing they can do to fix it. Customer service keeps telling me to cover my food. How am I supposed to cover frozen fries or frozen pizza? It gets all soggy. Last Thanksgiving we had to cover our turkey, the steam got in just 30 min after it was in, so we had steamed turkey instead of baked. Can't even roast vegetables. It still under warranty but KitchenAid won't replace it. They know all the models have this design flaw. I expected more from a company like that. Instead I was treated with dishonesty.

Shattered microwave glass door - I purchased this new oven (KitchenAid wall oven micro combo Model KEMC378KSS04) and just used the microwave 2 to 4 times a month for heating food; I used my other microwave for almost everything. I heard something shattered thinking it's the light bulb; I come to find out it is the microwave which I haven't even using it. Luckily I am not standing in front of the microwave.

We purchased the combo wall oven and microwave in April 2011. It replaced a GE similar unit that worked fine for 26 years. I paid for a 5 yr extended warranty. In Dec. 2017 the temp was only getting up to 50 to 60 degrees lower than the requested temp. We have worry free with our utility company which will repair items we put in subscription and pay for monthly. The repairman came, evaluated the situation and ordered a thermostat. He returned and installed the part. The problem was not fixed, temps still 50-60 degree off.

I purchased this new oven (KitchenAid wall oven micro combo) and used it twice before it malfunctioned. The thermostat is faulty and needs to be replaced along with the circuit board. The store tried to tell me that I had a power surge which I did not. The service person told me there is a prevalent problem with the faulty thermometer. I do not recommend anybody purchase this oven as I am very dissatisfied with the oven and the service. At the very least, they should offer to compensate me for the 2 days off that I have to take for the service calls and the lack of use of my oven for a month.

Too late to send this thing back. The thermal shut off apparently went out. That seems to be the diagnosis based on other reviews. Too many electronics for a machine that gets to 550 degrees; they should build better parts. 60 year old circuit breaker for the house is fine. Now there's quality. Customer support sounds like it's in the Philippines. Don't buy one of these ovens. Issues after 20 months, the old one blew up after about 15 years, I would expect the same, or better from a new oven. How can you go to bat for made in America and Sears when they sell us junk. So disappointed.

I have to buy a new oven because the company has discontinued making the knob for the "selector". My selector knob broke and the company's only solution is to buy a new oven. Oven works fine, and yes it is an older oven... but it works fine. There are no alternatives for the knob. On the phone with company and they can not even keep straight the model number which I have. Representatives were of no value! Disappointed in this company!

I replaced my gas double wall ovens with KitchenAid Double Ovens KODE507ESS that are electric. I chose KitchenAid because I liked the look and what I read about the performance was also encouraging. First problem I encountered was that the temperature in the oven was at 100+ degrees higher than indicated on temperature display. 2 panels replaced. I now have a film on the inside window of the top oven. I called and was told that they don't do "cosmetics" and that if I wanted to ensure this doesn't happen I should buy part # 482338 which is some kind of a sealant. If they know this issue occurs, why do they not install this part in manufacturing. Totally frustrated! Any ideas how to clean the film?

The self-cleaning option on this oven is far too hot. First, it blew something because the display went dark and I have not been able to open the oven door since yesterday. Second, I have a KitchenAid warming drawer underneath the oven. The cleaning cycle got so hot it melted off the KitchenAid sign on the drawer. Called KitchenAid today, useless conversation. Have called another repair person. This oven is dangerous, it shouldn't get so hot. You cannot touch the floor underneath (which I protected during cleaning cycle). Why is this oven still being sold?

We purchased a Kitchenaid Double Wall Oven. Stainless, convection, self clean... Top of the line. Almost $3k total. Replaced a 20 year old oven that worked fine but was ugly. It came with a 12-month warranty. At approximately 13 months, it died. No lights, no power. Long story short, it failed 5 more times costing $250-$500 each time to get it fixed. I discovered that a few of these were recalled due to a design error that caused the thermal fuse and sometimes the thermostat to fail. It's either due to lack of insulation or airflow. I called the manufacturer and after multiple escalations, I got them to agree verbally that this was a lemon and that they would replace it. Fast forward 2 weeks, they call back and say they'll replace it for $800 and they are backordered so it will be 3-8 weeks. Meanwhile, this oven has been sitting here dead for 5 weeks while they figure out what they're going to do.

Several "repair" calls for $2000 wall oven KOSE500ESS. Same damned error message F2E1 since Aug. 2016. Now I get the message but can't clear it to use the oven without my husband going to the electrical panel and turning the oven off there. DO NOT BUT KITCHENAID. THEY DON'T CARE. Do they really think most people in this country would spend over $2000 on a kitchen appliance? Next time I buy the cheapest thing I can because they don't last a year!!!

I do the kitchen cooking at our church for approximately seventy to one hundred people every week. Someone donated Kitchenaid KEBS278DSS10 built-in double ovens and we had cabinets built to accommodate them. The week before reopening the kitchen the bottom oven door hinges sprung so it wouldn't close, then the switch for the lights and self-cleaning went bad and had to be replaced. The ovens hadn't even been heated up yet so fixing those items seemed to be a no-brainer. Having a background in repairs I replaced the lower door hinges and the switch assembly without much problem. We started using the ovens the next week and on the third week the bottom oven door hinges sprung again. I had my team be very careful of pushing down on the doors to avoid that specifically also.

Bought KitchenAid KEBS177DWH6 on 4/29/2010 so it is less than 7 years old. Display started showing errors, either oven computer control board is bad or the keypad. Both parts not available anymore and they would not even get me a schematic so I could do a unit level repair on it. I have 75-year-old mechanical ovens I can still fix! Parts discontinued so may have to throw away whole oven.

Have lived in this house 30 yrs. We replaced the double wall oven when we purchased the house with a KitchenAid, it worked fine for 29 yrs. It still worked, but we were doing an update to stainless steel so we replaced our perfectly working oven with a $3000.00 27 inch stainless double electric wall oven so it matched the rest of the appliances. This oven can't even cook a frozen pizza, the top gets overcooked and the bottom is undercooked even on the bottom rack. Christmas dinner we made a prime rib roast needless to say the top was a little well done, the middle was a perfect pink, and the meat by the bone was very under cooked (somewhat raw). Not a good job for a oven advertised as even heat.

We've owned our architect series wall oven for about 3 years. Today, during the self clean cycle, the glass cracked and broken into 2 pieces. Now I find this is a chronic problem mentioned by many others. I've hated this oven even before this product defect was discovered. The unit takes forever to both heat and cool and is extremely loud. Cooking is inconsistent. And now I have a cracked glass on the top oven. I plan on contacting the CPSC and KitchenAid. I don't want to "fix" this unit and certainly don't think I should have to pay for repairs. KitchenAid (Whirlpool) should be ashamed!!!

This refers to KEBS209BSS, "Architect Series" Convection Double Oven. Very loud fan runs constantly. The oven requires more than 30 minutes to heat to temp and then the temperature swing during baking is more than 50 degrees. Service tech replaced control panel twice... no difference. The convection is absolutely worthless. The blowers are misbalanced, convection for KitchenAid/Whirlpool seems to mean a blower at the back of the oven and not true convection. Thus foods are overcooked at the back and undercooked at the front unless rotating and dropping temp when you open the door. One cannot use convection roast, set a preferred temp, and use a timer to start and stop the system. The bottom pan is thin and warped with first clean cycle.

I purchased four new major KitchenAid kitchen appliances, 3 in late July and one in late September. I have already had to call for service twice. Very unsatisfactory experience in every way. Yesterday, the oven just quit working, barely 4 months old and very little actual use. Clearly, these appliances are of very poor quality. Further, I received no help or assistance from the company I purchased them from, even though I purchased from a local company. They provide no service or assistance after you have paid them the big bucks for the appliances which they recommended.

We purchased 2 KitchenAid Superba model KEBC107KSS03 single ovens in '04 for our kitchen remodel project. Since then we have had to repair each oven twice, for a total of 4 service calls, due to the self-cleaning mode. Before Thanksgiving this year, we set both ovens to self-clean and one of them performed as designed - the other started the cycle but about 2.5 hours into the process (the end of the cycle) displayed an error message...again! As has happened all too often before, the oven no longer will heat.

If I could give the KitchenAid Superba single wall oven model #KEBS107SSS zero, zippo, nada stars, I would. In fact, I have discovered that the problem isn't just with my model, but with many - if not all - KitchenAid ovens. Two other friends of mine have said that they seriously regret purchasing KitchenAid ovens and will NEVER buy another - EXACTLY my sentiments. One of my friends has the same wall oven model, but the other has a stove which includes the cooktop and oven as an entire unit.

Too bad I didn't read the reviews before I put my oven onto the self-clean setting. Part was through the cycle, the electronics went blank, which renders the oven unusable. This double oven came was in the house when I moved in. As noted in other reviews, the fan is noisy. Would not purchase this model.

I purchased an entire new kitchen of top of the line KitchenAid appliances THREE MONTHS ago. I have not used the double convection oven much (model KODE500E), but had a homemade pie spill over so I used the self clean feature yesterday and now the entire glass front has dripping brown condensation in between the glass in the oven door which cannot be cleaned. I called KitchenAid and after waiting on hold for over a half hour I was connected to a person who told me it is a "design feature" and is therefore NOT covered under warranty.

I bought this Superba wall oven because it was the only one that fit in the pre-existing space I had. I absolutely hate it. I have not had the problem with the self-cleaning feature but I've had others. The fan is very annoying and will continue for at least a half hour after being shut off. To stop it any sooner, you have to open the door and leave it open until it cools. The worst thing about this oven is that if you cook something on the top rack, whatever you put on the bottom rack will not cook properly. If you have meat on the top and try to cook potatoes on the bottom or rolls, they will not brown or crisp. The worst oven ever.

Purchased KitchenAid double oven wall unit in 2014. Top oven glass broke during self-cleaning. Only 13 months old. No warranty. Two months later and many calls to KitchenAid a 3rd party company charged us $350 for a new glass and install. He told us this is a common problem with this model and we should not use the self-cleaning function so we don't. Now the lights don't work on the control panel. It takes over 10 minutes to heat up, and over 20 minutes to shut down. Decided to use the oven until it dies since I can no longer afford replacing it (retired). Will never purchase another Whirlpool or KitchenAid product again.

After a little over one year's use, tried to use the self-cleaning feature on oven. Halfway through the process, the oven failed and quit. While the self-cleaning function was in use my brand new cabinetry, floor and oven itself became extremely hot to the touch. This was very concerning. As the oven is still under warranty, a technician came to repair it. He said it will require two fuses, two men, and two weeks to get repaired. The fuse replacement will require that both the microwave and oven be completely removed from the cabinetry in which they are located. Obviously a two man job. In the meantime, my oven door is locked shut and cannot be opened.

This unit is five years old. This past year the control panel would fade away during use so that one cannot see any of the settings. Once it cools down the panel display returns. KitchenAid customer service said that they had no record of this ever happening. They said that they could assist me with neither cause nor fix, but gave me a list of service companies. The technician from the service company said that he has seen the issue several times before. It stems from the panel parts becoming subjected to the extreme heat of the auto-cleaning feature so that they melt or lose connection. Cost to replace $545 with the caveat not to use the self-clean feature.

The double oven came with the house we bought about a year ago. It's worked fine but stopped heating and the control panel wouldn't respond. The technician who came out was surprised that the problem was the control panel and surprised again when he couldn't get a replacement. I've searched around online and can't find one either. Now I see this is a common problem. At least in other appliances and electronics, companies may discontinue the model but will design a new part that replaces the old part. I see nothing like that and if I can't find a replacement part - based on what I read hear - I won't be paying a premium for a KitchenAid anything in the future.

The control panel on my model KEBC247KSS05 went out after a few years of service and the appliance tech tried to order another one and none were available. The factory stopped making them and now all that is available is refurbished ones except they are not that available either. I waited over 4 months to get a replacement and it didn't work either. Waiting on another one to come in and hoping it works but for how long no one knows. It is a used part refurbished. I will contact Kitchenaid and see if I can get anywhere with them and if not I will never buy another one of their products. You pay a premium for them and the service and parts should be available when you need them.

My KitchenAid Superba convection oven door shattered tonight while I was broiling steaks. The oven is 6 years old. Thank God nobody was injured as the glass did not crumble. It shot out in shards. This needs a consumer alert asap before a death occurs!!!

I have a 15 month old KitchenAid wall oven. The very first time I used the self cleaning function, the oven died halfway through the three hour cycle. (This oven replaced a totally functional 30 year old GE wall oven which we replaced ONLY for cosmetic purposes, i.e. it looked outdated). What a horrific mistake! We're still battling to get KitchenAid to take responsibility. If you have a choice, pick another brand of oven. P.S. A few months ago, one of the oven bulbs burned out (seems premature to me). The official instructions which came with the oven contained completely bogus information on how to replace the bulb, which only serves to show how KitchenAid doesn't seem to care about customer experience in the least.