KitchenAid Wall Ovens

KitchenAid Wall Ovens Reviews

About KitchenAid Wall Ovens

KitchenAid manufactures washers and dryers with a focus on durability and performance. The company provides front-load and top-load washing machines, as well as electric and gas dryers. KitchenAid appliances are known for their robust construction, stylish design and advanced cleaning technologies, catering to both residential and professional laundry needs.

Pros
  • User-friendly controls and features
  • Durable construction and materials
Cons
  • Frequent malfunctions reported
  • Poor customer service experience

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KitchenAid Wall Ovens Reviews

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    Price

    Reviewed Feb. 23, 2025

    Our KitchenAid Double Wall Oven started throwing an F1E1 error. The oven was only 18 months old but off warranty. Oven was part of a new built home and wasn't notified of extended warranty or service options plans. Oven only came with 1 year warranty which is ridiculous on a major appliance. Control board is going to cost us almost half the price of a new oven! DO NOT BUY KITCHENAID.

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    Reviewed Feb. 2, 2025

    We purchased a set of KitchenAid appliances (double-wall oven, microwave-died after 2 years, refrigerator, dishwasher, stovetop) for our new home and have had issues with the double-wall oven after a year sending error 1 and 2 code messages. I learned to just stop cooking in the top oven because any tiny amount of steam shuts the oven down and throws the code. What a waste of money for something that can't be used.

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      Reviewed Jan. 17, 2025

      Our KitchenAid wall oven, seemed to preform perfectly initially. We have been in our new build for the last 18 months. During holiday baking, realized that it doesn’t maintain required temperature. Adjustment does not maintain requested temperature. Currently have to raise temperature by 50 degrees to get needed temperature. Very disappointing!

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      Reviewed Jan. 2, 2025

      We built a new home in 2018 and purchased all kitchen aid appliances. Within 4 years the wall oven quit working. We replaced the control panel which was expensive, could have almost bought a new lower end oven. Within 6 months it quit working again and no warranty past 90 days. The control panel on the fridge also stopped working at 5 years. This operates the ice maker and other features and half the lighting doesn’t work. I would never buy these appliances again.

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      Price

      Reviewed Dec. 21, 2024

      Remodeled our kitchen 6 years ago. First time we bought KitchenAid for fridge, ovens, range, vent hood and dishwasher. The double ovens have burned out 3 times. Last night being the 3d in the middle of a holiday family party. We were told after the second burnout that the oven boards overheat when cleaning. We then started cleaning them by hand! Not what we purchased! Yesterday was the first time since the 2d burnout that we used both overs for the party. That resulted in the 3d burnout. What are double ovens for, rotation? Disappointing, inconvenient and expensive.

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      Customer ServiceStaff

      Reviewed Dec. 19, 2024

      We remodeled our home and purchased brand new KitchenAid appliances through Standard TV. Not even a year into our home and we have had the fridge worked on, both ovens, and the downdraft. We have had Appliance Hospital come and repair all our appliances after long waits on the phone with KitchenAid. Appliance Hospital was great! The tech knew exactly what the issue was when he arrived to look at our fridge and then later our ovens. We have had the electronic faces on both ovens replaced once already. Only a few short months later and one of our ovens is error coding again with the F2 E1 and has a F6 E6 error code now too.

      KitchenAid won't pay for this repair and Standard service basically told me that since I went through the manufacturer for the initial repair (mainly because after weeks of trying to get ahold of the service department at Standard with no luck I reached out to the manufacturer), I needed to call them and/or Appliance Hospital. Appliance Hospital would only warranty the repair for 30 days though. With as much money as we all spend on appliances, you would think the manufacturer would stand behind their product. I am finding this is absolutely not the case. Our appliances aren't even 2 years old!!!! The issues started just under a year old. I'm frustrated because the issue we are having is a consistent and a known issue...like a car manufacturer wouldn't you think to recall the crappy part and figure out a more permanent solution? Now I know why my parents kept their old appliances....they still work today! Unhappy is an understatement!

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      Customer Service

      Reviewed Sept. 24, 2024

      We purchased two higher-end wall ovens. Both keep giving errors, one nearly every other time it’s in use. Usually F2E1 error but occasionally other errors. We had a tech here twice, he doesn’t know the answer either. Must be a quality issue. We will be warning others from purchasing KitchenAid ovens on social media.

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      Coverage

      Reviewed Feb. 29, 2024

      This oven has a hidden lower element. While this makes cleaning easier it also means you have to wait an extra 15-30 minutes AFTER the oven says it has hit the desired temperature for it to actually reach it as the metal covering the element needs to heat up. Even then, the temperature has a 10+ degree variance which means you'll need to bake things for longer than anticipated. The higher the temperature, the longer it takes to actually hit temperature and the bigger the variance: at 450 the conventional thermometer I have in the oven read 425 after an hour of "hitting temperature".

      The convection fan also no longer runs constantly as in older models but rather phases on and off which defeats the purpose of convection as there is no air circulation as often as there is. Learned this from a service tech when he came to check the oven and not on the website or from the sales agent before purchase. You'll have to adjust how you bake in order to use this oven. Not thrilled with it and would rather a more traditional model that actually works as it should.

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      Customer ServiceOnline & App

      Reviewed June 23, 2023

      Almost 7 years ago I purchased all new appliances from KITCHENAID. What a nightmare. It took 15 months to get them to agree the fridge they sent me is not fixable - AFTER 15 service calls where no one knew what was wrong! Now it’s my double wall ovens. I am a pastry chef and I need my ovens for my business. I have a broken part in one oven and all they can say is, “it’s on back order ma'am and there is no ETA on its arrival.“ They actually have the balls to offer me 20 percent off a new oven! Does that mean I’m not getting the part?

      KITCHENAID IS NOT A PRODUCT YOU CAN COMPARE TO ANY HIGH END APPLIANCE - as their website suggests. The customer service, which is equally as important as the product we are spending thousands of dollars on, SUCKS. IS NON EXISTENT. THEY DON'T CARE ABOUT YOU. DO NOT SPEND YOUR MONEY ON KITCHENAID. Do not get caught in this repair hell they have me locked into.

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      Contract & TermsCoverageSales & Marketing

      Reviewed Nov. 1, 2022

      I purchased a KitchenAid Wall oven from a local dealer. I received a letter encouraging me to to pay for an extended service plan from Kitchen Aid. I did so. Before the plan was up I had the service person from the Kitchen Aid store come to my home to check what I thought was a temperature malfunction. After the service visit I was billed the full amount for the service call. I was told that I should have gone through the service plan for service not the dealer. The dealer did not seem to know about this at all.

      I keep getting letters to renew this contract. The address to send the money is **. Supposedly, the contract is not up until Dec. Of 2022. However I am being pressured to continue coverage. I am soured on Kitchen Aid and will not purchase from this company again. All the correspondence I receive has the Kitchen Aid name on it. I not only paid for the service contract I also had to pay the Kitchen Aid dealer. Beware! I think it is a scam.

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      KitchenAid Wall Ovens Company Information

      Company Name:
      KitchenAid
      Address:
      P.O. Box 218
      City:
      St. Joseph
      State/Province:
      MI
      Postal Code:
      49085
      Country:
      United States
      Website:
      www.kitchenaid.com