SafeStreetsUSA Reviews

I heard about SecureYourHome from a co-worker. Sales specialist wasn't bad at all and I had a very good experience with Gaylord Security when they installed the system. I’m pretty satisfied with it.

I called ADT and they put me in touch with SecureYourHome because that was the local representative. The installation team was great. The guy that came out was nice, he explained everything. It was quick and easy. While I'm out of town I feel better now since having it installed, with my wife and kids being at home by themselves.

So far SecureYourHome has been great.

Everything's been good with SecureYourHome. Definitely recommended!

I had a break in about two years ago then it was very, very hard for me to sleep at night. SecureYourHome offered a special and I couldn't resist it so I took advantage of it. It was the security alarm with the door and the little remote control that I'm able to use at night in my bedroom. I turn it on and got the motion detector in the kitchen area, which is my main concern. On the first night they installed our device - absolute fantastic. They explained everything to the smaller details. I love it. My husband and I had both been very, very comfortable and secure. We don't worry about anything. Since having this installed, I sleep like a baby at night. I haven't slept this well in years. It's been amazing.

I didn't have any problems with SecureYourHome's specialist during sales and scheduling - same with Gaylord's installation. The only thing is they didn't have the tools to hook up the keypad on to the wall. The technician said he was gonna come back on Thursday and he didn't, so it's still sitting there. But they had left me a message to call back and I just haven't had a chance.

SecureYourHome works good. There was a time when my husband wants to go outside and suddenly it makes a beeping sound. But it's okay because I unlock the security. So I'm satisfied with my experience.

The installation of my monitors went well. Four weeks ago, the cellular modem broke down so I didn't have any alarm for 5 days. There was no reason for me to have an alarm if that wasn't working, so I called them up and they came over within 24 hours. The only thing I am not satisfied with is that they said that they would install the alarm for $100 but they only gave me one control. But two days later after installing it, they eventually gave me two alarm controls. Still, I felt safer since we had the system.

I've got a problem with my alarm system that SecureYourHome just installed. I don't know if it's the wireless problem. I can't alarm it from the main keypad. I have to alarm it from the secondary keypad at the other door. It has two keypads and we rebooted the main keypad, and it's still doing the same thing now. It worked for a couple of times but I have to get back with them to see what's wrong with it. They have to come and fix that. I expected an exterior horn like I have on my home, and I did not get that. I thought it would come with it. The second thing was when they placed the order, they did not tell me that I needed to have a 110 plug-in underneath where they were gonna put the keypads. After they came, I had to get an electrician to go and install two of them, one for each pad. It's just a simple mistake.

The guy that set up my alarm for the front door said it was a little bit too close to the door. Eventually it got knocked off and I have to place it back up there. I couldn't get it to stay out there and ADT sent somebody out to fix it for me. So they've been great so far.

SecureYourHome was a little deceiving with the actual startup fee. It wasn't disclosed til we got out there. Other than that, the installation was fine. We know how to work it and everything's okay. The guy that came out and did the installation was a good guy and did his job. They gave us a $29 or $39 a month cheap rate but they didn't tell us about the start up fee. They should be upfront about the cost.

My interaction with the SecureYourHome specialist during the sales and scheduling process was really good. Installation by Gaylord Security was good too. We did the alarm system, motion detectors, and the glass breakage thing. Then we did the thing where you get it all on your cell phone and set it. Since installing our monitor system, we're making sure we set the alarm before we leave the house and getting my husband used to that. It's really good.

Our experience with the SecureYourHome specialist during the sales and scheduling process was pretty good. But during the installation the guy who came out installed something we told him we didn’t want. Also, my sister said they took an extra $300 out of her account. We didn't order anything extra so we don't understand what's going on.

When I needed help to program my keypad to notify me when a door opened customer service walked me through it. When I needed to change my alarm code customer service helped me. The only thing that upset me was when I needed additional sensor on my windows as a single mother and a son who kept wanting to run away was very much needed, but could not afford the additions. It was extremely expensive more than the installation and set up all together. This really saddens me.

It was very good scheduling the process and installation with SecureYourHome and Gaylord Security. It was very smooth, and I had no problems. It feels good when I open the door and I hear this little beep, and I know that I'm being protected. It gives me peace of mind, and I would recommend them.

My real estate agent referred SecureYourHome and Gaylord Security. They are good when it comes to their sales and scheduling process. The installation team was very professional and extremely thorough.

Everything was fine when it comes to scheduling but when I was expecting them at a certain time that was not clear. But then when I called them they acted on it and they respond to help me out, so I hope they can do better communication in their schedules. We end up purchasing ADT Pulse. Since installing the system we have fewer worries, there's some level of protection.

We got the basic package and the installation job was quickly done. We definitely feel safer with SecureYourHome. Their people are very good and really nice.

Well I have only had the service for 2 months now. But so far so good. I haven't had any problems thus far. I really like the fact that I can arm and disarm the alarm with my key fob in case I forget to do so before leaving the house. The only reason I've rated this 4 stars instead of 5 is because I still haven't received my gift card as well as the rebate they promised me when I agreed to use their service. All in all I do really like ADT though.

SecureYourHome had a promotion going on, so we called them and set up a date. We told them what we wanted over the phone and the fellow was really nice, then they set up a date to come and install it. The guy who came and install it was very nice and professional, he explained all of it to us and we liked it, so it wasn't a bad experience at all. They were supposed to come one day and that's when they had that big ice storm where their offices are. They called and informed us that they were having trouble getting everything set up because of the storm and wanted to know if it would be alright if they come another day, and I told them that would be fine. While I was talking to them, I was with a friend and we had been talking about a security system so I gave this fellow my friend's phone number and he called him and they ended up having security put in their house also.

So far, so good with our new security system from SecureYourHome and Gaylord Security. We got the same package as the previous homeowners -- the regular monitoring, the security monitoring. Their specialist was fine during the scheduling process and everything was good with the installation team.

I absolutely love my security system. The people that work for Gaylord are always pleasant and understanding. The monthly price is manageable And because they are contracted under ADT is even more comforting. When I leave my house I have peace of mind. There is even a button for when you are at home for more security. Being a busy parent as most of us are, the security of my home is one less thing to worry about. When my contract runs out with Gaylord I will continue to use them I highly recommend them.

My wife was the one who set up our SecureYourHome system and our experience with them has been good.

SecureYourHome and Gaylord Security were professional, excellent. I have no issues with them and would recommend them.

Gaylord did an excellent job and I'm satisfied with the product and service that they provided.

When the alarm goes off it's a ghost phone call. It would be more comforting to speak to somebody. Other than that my overall experience with SecureYourHome has been fine.

I definitely feel safer now since our security system has been installed. I got the highest package with the keychain from SecureYourHome, and it’s been great. I didn't get the windows done, although that would've been an additional feature. The sales, scheduling and installation were really good. The only question I have is about the pulse system, but I haven’t really spent enough time looking at it to see how I can set it up with my keychain, where it gives me camera notifications on what’s going on.

The tech was knowledgeable, and handled the job professionally.

We installed ADT immediately after a home burglary. It was devastating; jewelry and money stolen on a sunny Friday afternoon. ADT gives my wife the peace of mind that no one will enter our home again without us or the police knowing it. With glass sensing devices and detectors on every window and door, she is now feels safe and we can resume our normal lives.

The technician that installed our system was extremely professional and helpful. The installation of our system went very smoothly and so far the service has been great. We haven't had any issues at all with our alarm or the service. We would recommend ADT to our friends and family.

We are pleased with our security system. We do feel like the installer did not put enough sensors in our home, though. Installation company was helpful with scheduling and options.

So far your monitoring equipment has been great. My family really like the Quick Exit feature that allows you to exit without turning alarm off when family staying home. So far I would recommend this company.