Safe Step Walk-In Showers Reviews

The installation crew was very helpful and even took on extra work that was necessary to ensure everything was done properly. Their effort was appreciated, and the quality of the materials used was much better than what other companies offered. Some other providers we considered used cheaper materials, so we felt Safe Step was the right choice despite it being a bit more than we initially planned to spend—sometimes you truly get what you pay for.

Since the installation, we haven't encountered any issues, which has been a relief. Overall, I’m quite satisfied with the decision and would recommend Safe Step Walk-in Showers to others considering a similar product for their loved ones.

On the installation day, the team did a great job completing it all in one day. I was impressed with the quality of their work. The entire experience was satisfactory, and I would gladly recommend it.

One of the best parts about my new Safe Step shower is how much easier it is to get in and out. The added feature of handles to hold onto gives me peace of mind, as I can now sit securely in the shower. It’s particularly beneficial given my osteoporosis, allowing me to maintain more independence.

Overall, I am very pleased with my decision to go with Safe Step and would tell my friends and family I'm glad I have it.

Regarding the installation, the technician was nice and seemed knowledgeable, but there were issues. He didn't ask for my input on important details like the placement of the shower head holder. Additionally, they didn't carry enough green board, and I was uneasy about the makeshift particle board they used. Despite my concerns, they failed to seal gaps around the drain properly, which my termite inspection company cautioned might be problematic later for pest control.

Other than that, the actual shower is as expected for the price, quite basic since I opted for a less costly model. I wish more care was taken to place fixtures where I intended, but it serves its purpose adequately. While my experience with Safe Step Walk-In Showers was less than ideal, they did complete the installation. I've shared these experiences with my brother who's also thinking of getting a shower, so he's fully informed of what to possibly watch out for when choosing a service.

Even when they replaced the end walls, the caulking job was subpar—uneven, wide, and thick, making me regret using them for such a substantial investment. I wondered aloud if it wouldn't be better just to have it removed and rebuilt by someone else, that's how upsetting the whole ordeal was. With what I have been through, I doubt I would recommend them. The technicians who handled the work were a major downside, especially for a service intended to make my home more accessible for my daughter who recently had surgery.

Their commitment impressed me when I noticed some rushed caulking. After my call, an upper-level staff member came to fix the caulking, which underscored their dedication to customer satisfaction. I’m confident in recommending Safe Step to others based on this thorough responsiveness to issues. My single dissatisfaction was the price I paid for the shower, which seemed a bit excessive for what we received.

Our sales visit was a pleasant experience. Bob came by and was very personable. He presented the product well, and we agreed to make the purchase that same day. However, I was a bit disappointed as I expected him to follow up for a testimonial after the installation, but I haven't heard from him.

The installation was a hassle-free experience. The installers arrived at 8:30 AM and completed everything by 3 PM. They were professional, cleaned up after themselves, and even opened up the back wall to allow access to the shut-off valves for our shower—something I really appreciated.

The quality of the work was impressive, and nothing gives me cause for complaint. I absolutely love the final product. The handles and the two corner shelves are fantastic, providing ample space for our shampoo bottles and other essentials. The shower makes our lives much easier and significantly reduces the risk of slipping and falling since there's no need to step over the edge of a bathtub anymore.

I would rate Safe Step a five out of five and have already begun recommending it to friends and fellow residents in our retirement community. I would definitely tell anyone interested to convert their bathtub into a Safe Step Shower.

There were further issues when the crew disrupted the insulation and heat lamp on my pipes, which wasn't communicated to me, leaving me worried about potential pipe freezes. Despite reporting this to the company, there was no satisfactory follow-up or resolution provided. The entire ordeal left me feeling disappointed, especially considering I could have gone with a potentially cheaper yet comparable option. When the job was completed, external appearances masked underlying issues, leaving me with a lingering dissatisfaction reminiscent of outwardly attractive used cars hiding a bouquet of mechanical problems.

The initial encounter involved a rather persuasive salesman who presented both walk-in tubs and showers, but I quickly realized that a tub was not within my budget. Installation day was quite memorable; the crew was exceptionally courteous and efficient. A small quirk that I find endearing is that they marveled at how pristine and white my bathroom was—a testimony to my penchant for cleanliness.

They removed the old tub without hassle, although they placed the shower rod a bit too high, requiring my son to adjust it afterward. A downside is that the rod doesn’t withstand the weight of my clothes—it tends to slip, maybe due to the slickness or the spring tension, probably both. Despite minor inconveniences like these, I truly cherish the walk-in shower.

My favorite part of this upgrade is the ease with which I can now enter the shower without worrying about stubbing my toe. I even swapped out the shower head for one that releases microbubbles, which I utterly love. Though, I must mention a small design flaw: sometimes water escapes the shower area because the bottom pan lacks grooves to direct it back.

Safe Step reached out, and that's how my journey began. During the sales visit, the representative was highly professional and well-informed. His explanations were clear, and he patiently addressed all my concerns.

On installation day, I was at work, but when I returned home, everything was perfectly set up. They had taken out the old tub and installed the new walk-in shower. It was a significant change and really easy on the eyes. I adore this feature, just walking in without having to lift my feet over a tub's edge.

After using it, I can wholeheartedly say I love it and even propose it to friends and family. In fact, I've already told a couple of them about how conveniently easy it is. My friends, all being over 75, could benefit greatly from its addition to their homes.

We initially contacted Safe Step to inquire about a walk-in tub, but we ended up opting for the walk-in shower instead. The representative handled our switch seamlessly, showing great flexibility and care for our satisfaction. One challenge occurred when we noticed a leak in the drain shortly after installation. Despite it being a busy time just before Christmas, their support was quick to respond. They sent someone out the very next day, even on a Saturday, to resolve the issue, which was impressive given the complexity of working with our log house structure.

The installation itself was smooth. The only hiccup was that my old large towel rack was mistakenly taken away, and despite the promise of returning it or replacing it, I haven't heard back. Also, I can't reach the shower head because it's too high.

What stands out for me the most is the bath seat. It has proven invaluable for me, providing a convenient place to sit when shaving.

In terms of impact, the shower has significantly improved my bathing experience, making it accessible and worry-free. Because of my positive experience, I’ve recommended Safe Step to friends.

The shower we chose is basic yet functional, featuring three walls with shelves for shower supplies, and a wand holder. Given my mom's use of a wheelchair, we opted for a shower curtain instead of doors, and the flat shower floor perfectly accommodates her transition.

We made sure the installation met my mom's needs by using a swivel chair we had, instead of their built-in options, allowing her to be closer to the controls. Installation day went smoothly. They were punctual, worked efficiently, and completed the job on the same day. However, we had to wait a couple of days post-installation before using it, as it required some settling time.

Reflecting on the entire process, I’d give Safe Step a high rating. The service quality deserves a 5, and despite finding the cost a tad on the higher side, it was in line with expectations, warranting a 4.5. We spent about 10 grand, which seems fair given the tailored service and satisfying results. Overall, my mom's happiness with the completed shower reinforces our decision to stay with Safe Step Walk-In Showers.

The installation process was seamless. The team arrived punctually and demonstrated a commendable work ethic. On the first day, they focused on removing the old materials and preparing the base. By the next day, the remaining installation went smoothly. The installer was friendly and communicative, keeping us informed throughout each phase, which made us feel very comfortable with the process.

What impressed me most about the spa shower were its features. It's equipped with a panel for an overhead "rainfall" shower and multiple frontal showers. Six smaller shower heads spray vertically, and there's even a function that targets your feet. The handheld shower provides even more versatility. The adjustability of these features, especially the intensity of the jets, adds to the shower's appeal.

Upon seeing the final installation, I was pleased that it matched the promotional pictures exactly. Using it for the first time was a delightful experience. It's spacious enough for my wife and me to use simultaneously, enhancing our showering experience significantly.

Though the cost was on the higher side, I considered it a worthwhile investment for its quality and durability. I viewed the pricing as fair, and given the superior quality, I believe it represents good value.

Navigating their website was straightforward and user-friendly. As someone familiar with computers, I found it easy to handle and would rate all aspects of my experience with a top rating. I'd definitely recommend Safe Step Walk-In Showers to anyone.

For the installation, Safe Step's local team managed it efficiently. They set up everything in about a day, and after letting it sit for a bit, it was ready for use. Functionally, the shower has been a blessing. The large size is well-planned and while a future curtain replacement could involve some work due to its size, it’s a dream to use daily. The rainfall shower feature is fantastic, offering not just functionality but a touch of luxury as well. The best part of choosing Safe Step is the independence it provides. I can now shower independently without assistance, which significantly enhances my quality of life. Over time, keeping it clean has also been breeze. Overall, my journey with Safe Step has undeniably been a five-star experience—no complaints at all.

The installation process went smoothly without any issues, and overall, I'm very happy with the service provided by Safe Step. However, I believe they could consider offering bigger discounts, particularly for seniors or those on limited incomes like me. At one point, I had to decide between getting a new car or the shower, which is a tough choice when living on Social Security. Despite these concerns, Safe Step seemed fair in their pricing compared to others, and I value their commitment to not scalping but giving a reasonable price for good labor.

However, the installation team wasn't as impressive as the sales rep. They were okay but didn't seem as knowledgeable or professional, which impacted my overall experience slightly. For this, I would rate my overall experience with Safe Step a 4 out of 5.

The installation process was efficient and smooth. The team was in and out within 8 hours, leaving everything clean and tidy as they exited. They kept me informed every step of the way. After completion, they kindly walked me through how to use the shower features.

Giving the shower a full day to settle before using it, I found the walk-in feature to be my favorite aspect, as it added significant convenience to my life. Although it doesn’t have extras like lights or jets, I’m quite pleased with the overall setup.

Reflecting on the entire experience, I’d certainly award Safe Step a deserving high rating for their engagement and service. This has been a very nice addition, and I am thoroughly satisfied.

The grab bars are a great safety feature, and the seat is a lifesaver for both showering and small tasks like cutting nails. Being a senior, these elements have brought a new level of comfort and safety to my daily routine. I have already enjoyed several showers and appreciate the convenience it offers. The only minor issue I encountered was with the placement of the showerhead, which is a tad high for me. However, aside from this, the overall experience has been terrific, and I confidently rate it highly. Friends and family have seen photos, and I find myself enthusiastically showing off the shower to anyone who visits.

So far, the quality of the installation seems to be satisfactory. The shower includes a detachable nozzle and hanger, which allows me to use a chair to shower comfortably. For extra safety, I use a seat when necessary, although this wasn't provided with the shower.

Living on my own, I find peace of mind with the convenience of my new shower. While it hasn't dramatically changed my life, I appreciate the straightforward accessibility it offers. Overall, I'm pleased with the product and could confidently recommend the setup to others looking for similar installations.

The installation was impressively fast, and I made sure to stay out of the way to let them do their job efficiently. Speaking of features, transitioning from a bathtub to a walk-in shower was an interesting change. It's spacious, which feels a bit strange at first coming from the confined space of a tub and shower curtain, but it’s something we are getting accustomed to. We also opted for glass doors, which I appreciate for the visual openness they provide.

Overall, my experience with Safe Step was very positive. The entire process was smooth, everything was thoroughly explained, and they cleaned up well after the installation. I have already recommended them to several people because I was very satisfied with my experience. It's been a great addition to our bathroom, and I am really pleased with how everything turned out.

I replaced an old jacuzzi with a new shower that features sliding glass doors—these additions match my needs perfectly. Being visually impaired, the installation of safety bars was a crucial component for me, and they help me feel secure.

I'm a bit disappointed they didn't include a seat with the installation, but that's a minor setback for me. I have already spoken to my aunt about it, encouraging her to look into a similar setup, given her age. I've happily recommended it and would do so for anyone curious about my experience.

Overall, I am very satisfied with my new Safe Step Walk-In Shower installation and found the entire process—from presentation to completion—to be well worth the investment.

Tom **

We were pleased with the quality of the work—it was all done well. If I were to rate Safe Step, I would give it a 5 because we're happy with the outcome, and so are the others in the household. The shower has made life much easier, particularly for me as I assist in showering my husband. It eases my back strain, and the built-in chair is my favorite feature. Overall, it has significantly improved the showering experience for our family.