Safe Step Walk-In Showers
About Safe Step Walk-In Showers
Safe Step offers walk-in showers that are the same quality as its walk-in tubs. The Safe Step walk-in shower can fit within your existing shower or tub space and includes an adjustable, hand-held shower wand as well as an on-and-off button and several optional features. The company also employs installers to make your purchase more convenient.
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About Safe Step walk-in showers
Safe Step’s low-entry walk-in showers offer freedom to people with limited mobility. The company designs them for safety and convenience, and you can sit or stand when using one. Every part of the shower unit comes with a lifetime warranty.
Safe Step’s installers ensure your installation is done quickly and accurately so you don’t have to worry about getting your walk-in shower installed yourself. Installations are often completed within one to two days.
Safe Step walk-in shower features
Safe Step’s walk-in showers include the following features:
- Barrier-free, anti-slip bases
- Grab bars (round or L-shaped)
- Hand-held shower wands
- Optional safety seats
- Corner shelf caddies
- Optional sliding glass doors
- Tile composite walls
- Pressure valves
- Temperature valves
Each Safe Step walk-in shower is customizable, which gives you the option to add what you need and take away what you don’t for your own personal satisfaction and safety.
How much is a Safe Step walk-in shower?
Safe Step walk-in shower prices start at around $4,000. However, the final cost after installation may be different depending on your scheduling, space and plumbing requirements.
The price of a shower unit plus installation is not listed on the Safe Step website, but that is not uncommon in the industry. You can enter your contact information on its website to receive a free estimate and sign up for an in-home consultation, though.
Safe Step offers tailored financing plans to qualifying individuals, and its Helping Hands Rebate offers up to a $1,500 discount for people with specific medical conditions. Military discounts are also available.
Safe Step walk-in shower FAQ
Does Safe Step offer a warranty?
Will Medicaid or Medicare cover my Safe Step purchase?
How does the installation process work?
Are Safe Step walk-in showers worth it?
While Safe Step’s prices are at the higher end of the market, it’s worth considering if you are looking for complete service. Its products are designed for individuals with limited mobility, and its customization options let you create a safer and more satisfactory bathing experience. You can also get a free estimate and in-home consultation before making a decision.
Safe Step Walk-In Showers Reviews
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I checked around with different companies and their ratings. Safe Step came up very high so I went with them. Their rep was very thorough and comprehensive. Everything went very smoothly. The installation crew was very methodical in what they did. They went above and beyond. I got the walk-in shower and one of the installers came down and asked me how tall I was. I told him I'm 6’2. He said, “Okay. I don't want you ducking under the shower to take a shower, so I'll set it up so it's high enough, it'll be above your head when you shower.” That was very nice because he didn't have to do that. I was very pleased with it.
My walk-in shower has a handheld showerhead that you can put back onto the holder. It also has grab bars and a little lift. It’s very maintenance-free and I really enjoy that. This walk-in shower has made it much easier with the shower. I didn't want to get the built-in seat but I have a safety stool so when I shower, sometimes I use that.
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There are a couple of rough spots on the walk-in shower that doesn't look quite finished, but the main problem was within two weeks, the shower started leaking down the bottom in the basement. The Safe Step reps had to come out and fix that. About two weeks after that, I was taking a shower and the whole metal piping from the shower fell down on the floor of the shower and I had to wait about five days for the reps to come out and fix that. But it seems to be fine now.
I was disappointed in the look of the walk-in shower. Where the reps had to cut the shelving for the shower still looks rough. They could have sanded it down. I didn't like that look but there wasn’t anything they could do about it. When the rep came out to fix the part that fell in the tub, they didn't have any screws. I don't know what was holding us up there and the drain looks very messy the way they put it in. My husband asked if there was anything he could do about that spot and he didn't say anything. I'm surprised he didn't do anything. He was the one who put it in.
I'm not a picky person, but for that much money, it doesn't look professional. It doesn't look as streamlined as it should look. It doesn't bother me that bad but as much money as we paid for it, you don't want to see jagged edges. It is disappointing but I can live with that. I don't have to climb out of my tub anymore. When I called Safe Step, the reps were very nice and the installers came back as soon as they could. When I told the guy it was leaking and we had to replace drop ceiling panels, where it was leaking, he came out the very next day. But then we had no shower for five days, waiting on them to come out when the shower pipes fell. I didn't like that.
The original order was that my wife would be able to get into the shower without having to go over anything. There was a rubber strip at the bottom that she could step on. The sales lady with Safe Step that came by told me that this new shower was going to be a little bit larger. We signed the deal and gave the down payment. They set up the payment at the bank and everything went good.
We waited about eight weeks then finally, somebody called. They came by with a shower that was 32 inches which was smaller than what we have right now. They said we had to go to a 40-inch. The guy drove off and came back about 15 minutes later. He said the 40-inch has a step over which was about 2.5 inches. I discussed it with my wife and she said she was able to do that. But that was not what we wanted. We had about a 7-inch step on the original shower and she said Safe Step's sounded a lot better. I have a 40-inch shower, and they put in the grab bars everywhere that we wanted. I asked for an enlarged chair in there. The first time that the guy came out, he had a small chair that was rated for 250. My wife is close to 200.
I’m happy with the shower, but the experience was a little bit frustrating. Later on, it slipped out that the standard sizes are 32 and 36. 40 is an extra. The sales lady wrote down a 32 but to me, she was talking about a 36. Now, I’m still not sure if the 36 doesn’t come without a step over. I asked that, but I was quickly silenced. They said it doesn't. But it was being dragged out from 8 weeks to 16 weeks. The office didn’t follow through on some of the requests. You better have everything in writing and read what they write down.
The rep was good. He found us as many discounts as he could. We like the shower. We invite everybody in to come see us and use our shower. I wish we could have an arm on both sides of the chair, but the space was too small. The installers didn't put the shelves in the spot where they are supposed to. There wasn't enough room, so we needed to put shelves. They came back and put them in. And they put the other corner to make it match. So, we couldn’t put the one arm rest on. But my sister uses it. And that one arm rest does help. They had to take the little thing that look like a half of a steering wheel, which is fine. But I had fallen out of a tub or two. We couldn’t take baths anymore because we couldn't get in and out of the tub easily. So, we’re pleased.
I like that I can walk right in the tub. There is one thing we have to be careful about. We have to make sure that the shower curtain is down all the way. Because if not, we can get water out on the floor. It's an investment for a lifetime. Go for it. You have nothing to lose from it, especially in my age group. As you get older, that is the ideal thing. And we told other people about it, my sisters in Winfield, the ones that are older to come over.
The sales process was good. The rep gave me a lot of information for me to decide which one to pick. After I did that, everything was fine, and then the installation took a bit more than a day. The Safe Step shower got installed in four sections (the bottom then the three walls), and the seam to seal each one of the walls, I don't know if that's the only way to do it without caulking in those areas to be sure that everything is really good.
They're going to be on top of the backup about any problems. It has not been too long that I had the product, so we'll see if something happens how they act for any claim. So far, everything looks good and I'm happy. It's a lot easier for my mother to take a shower, and that was my main concern.
I decided that I needed to spend the money on myself. I liked Safe Step and it was what I wanted to have. Their rep was very nice and he gave us all the information. He also gave us time to talk it over. As it turns out, the tub has really been a savior for me. I recently had knee replacement surgery and I am recovering from that. I can get in and get a shower, which I couldn't do before. That was one of the reasons why I went with the Safe Step because I couldn't get in and out of the shower before that. The only thing I would try to redesign would be a place to put the bar soap where it doesn't slide off. That aside, the crew did a beautiful job. I've had a good experience.
The place where the tub was supposed to go was not large enough, so I had to switch over to a shower. Mr. ** of Safe Step was very helpful. However, I was a little disappointed because when the young men installed the shower, the shower was supposed to come with the seat that was supposed to have been tacked to the back of the shower, but it wasn't sent. I had to contact Mr. ** about the seat and he sent one. Also, when they said deluxe shower, I assumed that the shower doors would automatically come with the shower. I wasn't told that the shower door would be extra. But after all the kinks were worked out, I was pleased.
The sales rep from Safe Step was excellent and did what he was supposed to do. He was very friendly and helpful. The guys who did the installation were good though they left some trash in the yard. But it was not that big a deal. The acrylic walls were thinner than what I expected them to be but I’m satisfied with it. The installers said they reinforced behind the walls. I’m not sure the walk-in shower was worth the money I paid for it, but it works fine.
After 3 THREE installations, (THAT'S RIGHT, I Said THREE) system still does NOT perform to initial expectations. Returning Calls is NOT their specialty. They excel at lying! Grab Rails, and face valves are Growing Something on the surface. Two #Cracks # in exterior walls has not been addressed
The representative with Safe Step was a liar. When you close the sliding glass doors on the shower totally, there's a one-inch gap in the center where they don't connect. I called and told them about it. It's been going on over two weeks now. They gave me three numbers. One was a girl at Safe Step, and the next one was the service department. I have called the service department numerous times. The last time was this last Friday. I called the salesman again and said, “You got a warranty with this contract. I spent $12,607. You guys aren't fixing this small problem here.” He said, after I've talked to service and everybody else, "We're trying to get the original guys that did the install back there.” They never showed up to fix the slider on the shower. Now when I turn it on, water goes on the floor.
Safe Step Walk-In Showers Company Information
- Company Name:
- Safe Step Walk-In Showers