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Safe Step vs. BOCA

Profile picture of Danni White
by Danni White ConsumerAffairs Research Team
Safe Step Walk-in Tubs and BOCA Walk-in Tubs

What is the difference between Safe Step and BOCA?

Buying a walk-in tub is a big deal, so we’ve compared two major walk-in tub companies to help you make the right purchase. BOCA and Safe Step have several significant differences, but it’s up to you to decide which one better fits your needs.

  • Safe Step is best for customers who want inclusive service that comes with installation.
  • BOCA is best for budget-conscious consumers or those who need an even lower step-in height.

Reputation on ConsumerAffairs

safe step logoboca walk-in tub logo
Overall star rating4.34.9
Verified customer reviewsRead reviewsRead reviews
safe step logo4.3Read reviews
boca walk-in tub logo4.9Read reviews


safe step logoboca walk-in tub logo
Basic tub starting priceOnly available with quote$6,930
InstallationIncludedAvailable for additional cost
Financing offered
Discounts offered
In-home quotes requiredVaries by location
Warranty - LaborLifetimeOne year when factory-trained installer is used
Warranty - PartsLifetimeLifetime
Warranty - TubLifetimeLifetime
safe step logoOnly available with quoteIncludedLifetimeLifetimeLifetime
boca walk-in tub logo$6,930Available for additional costVaries by locationOne year when factory-trained installer is usedLifetimeLifetime

Available walk-in tub types

safe step logoboca walk-in tub logo
Soaker tub
Wheelchair-accessible tub
Bariatric tub
Tub/shower combo
Two-seat tubs
safe step logo
boca walk-in tub logo

Tub features

safe step logoboca walk-in tub logo
Step-in height4 inches2 inches
Fast drain
Quick filling
Grab bars included
Number of hydro jetsNot disclosed10
Number of air jetsNot disclosed18
Chromotherapy offered
Heated seats option
Heated backrest option
Remote control option
Showerhead options
safe step logo4 inchesNot disclosedNot disclosed
boca walk-in tub logo2 inches1018

Services included with installation

safe step logoboca walk-in tub logo
Bathroom door resizing
Old tub removal
Wall repair and repaint
Electrical wiring
Flooring touch-up
safe step logo
boca walk-in tub logo

Find a Walk-in Tub partner near you.

    Safe Step

    Safe Step offers walk-in tubs, walk-in showers and hybrid tubs, which are a combination of the two. Its products are all made in the U.S., and they’re customizable to meet your needs.

    Safe Step’s walk-in tubs can fit in a standard tub space, and they have an entrance threshold of 4 inches. Potential tub features include:

    • Hydrotherapy jets
    • Air jets
    • Chromotherapy
    • Aromatherapy
    • A hand-held shower wand
    • A heated seat and backrest
    • A rapid-fill faucet
    • A quick-drain system

    Safe Step also offers a low-price guarantee and a lifetime warranty. Financing and special offers are available.

    What Safe Step customers say

    Safe Step’s reviews on our site are overall very positive, with customers often mentioning that they liked the installation and customer service. However, some reviewers had the opposite experience, complaining about the installation and missing parts. Given its overall strong rating, these problems seem to be a minority of cases, though.

    Safe Step's walk-in tub wasn't cheap but it would last forever. And if we ever moved, they said we could take it with us. The sales rep was very nice and answered all our questions.”

    Janet of Fort Smith, AR


    BOCA offers its walk-in tubs in seven different sizes:

    • Petite Narrow: This size is 26 inches wide, 51 inches long and 36 inches tall. It's recommended for people 6’2” or shorter, and it has a weight limit of 210 pounds or less.
    • Petite Short: This size is 30 inches wide, 47 inches long and 36 inches tall. It’s best for those who are 6 feet tall or shorter, and it has a weight limit of 280 pounds.
    • Standard: This is BOCA’s most popular size at 30 inches wide, 51 inches long and 36 inches tall. It has a weight limit of 280 pounds and is best for people 6’2” tall or shorter.
    • Wide: This size is 32 inches wide, 56 inches long and 36 inches tall. It’s best for people weighing 450 pounds or less who are 6’4” tall or shorter.
    • Deep Soaker: This tub is 30 inches wide, 51 inches long and 40 inches tall. It's best for people 6’2” or taller, and it has a weight limit of 320 pounds.
    • Two-Seater: This size has two seats facing each other and dimensions of 32 inches wide by 62 inches long and 36 inches tall.
    • Wide / Deep: This size is best for people who are 6’6” or shorter and 450 pounds or less. Its dimensions are 32 inches wide by 56 inches long and 40 inches tall.

    All of these sizes have an entrance threshold of 2 inches or less, and each has standard features that include grab bars, fast fill and drain times and left- or right-handed doors. Premium features include air jets, water jets, chromotherapy, a heated seat and back, a massage system, extra grab bars, custom colors and an overhead rainfall system. BOCA manufactures all its walk-in tubs in Woodstock, Georgia. Installation is available, but it’s not included in BOCA’s walk-in tub prices.

    What BOCA customers say

    BOCA has an excellent rating on our site at the time of publishing. Reviewers often mention satisfaction with the brand’s customer service and how well its products accommodate their disabilities or injuries. Negative reviews are hard to come by, but moderate (3-star) reviews mention ergonomic issues like uncomfortable seats and a slippery floor. However, these are isolated complaints.

    I really like our walk-in tub. ... It’s made in America. I read all of the pros and cons on Bathing Safety and their tubs seemed really good. Also, their salesman and the installer were wonderful. I got the walk-in tub for my wife, and it serves her purpose well because she can hardly walk.”

    Allen of Kansas City, MO

    Bottom line: Safe Step or BOCA?

    Safe Step and BOCA both offer great options for walk-in tubs. Both companies make their products in the United States, and each offers lifetime warranties. The most significant differences are in their products and the levels of service they provide — BOCA offers more tub models, while Safe Step is a better option if you want installation included.

    To learn more about your walk-in tub purchase, read up on walk-in tub costs and how to get financial assistance.

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    Profile picture of Danni White
    by Danni White ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Danni White is committed to providing valuable resources designed to help consumers make informed purchase decisions. Danni specializes in content strategy and development, with over a decade of professional writing and research experience.