Safe Step vs. Boca

What is the difference between Safe Step and Boca?
Buying a walk-in tub is a big deal, so we’ve compared two major walk-in tub companies to help you make the right purchase. Boca and Safe Step have several significant differences, but it’s up to you to decide which one better fits your needs.
- Safe Step is best for customers who want inclusive service that comes with installation.
- Boca is best for budget-conscious consumers or those who need an even lower step-in height.
Reputation on ConsumerAffairs
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Overall star rating | 4.3 | 4.9 |
Verified customer reviews | Read reviews | Read reviews |
![]() | 4.3 | Read reviews |
![]() | 4.9 | Read reviews |
Cost
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Basic tub starting price | Only available with quote | $7,000 |
Installation | Included | Available for additional cost |
Financing offered | ||
Discounts offered | ||
In-home quotes required | Varies by location | |
Warranty - Labor | Lifetime | One year when factory-trained installer is used |
Warranty - Parts | Lifetime | Lifetime |
Warranty - Tub | Lifetime | Lifetime |
![]() | Only available with quote | Included | Lifetime | Lifetime | Lifetime | |||
![]() | $7,000 | Available for additional cost | Varies by location | One year when factory-trained installer is used | Lifetime | Lifetime |
Available walk-in tub types
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Soaker tub | ||
Wheelchair-accessible tub | — | |
Bariatric tub | ||
Tub/shower combo | ||
Two-seat tubs | — |
![]() | — | ||||
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Tub features
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Step-in height | 4 inches | 2 inches |
Fast drain | ||
Quick filling | ||
Grab bars included | ||
Number of hydro jets | Not disclosed | 10 |
Number of air jets | Not disclosed | 18 |
Chromotherapy offered | ||
Heated seats option | ||
Heated backrest option | ||
Remote control option | ||
Showerhead options |
![]() | 4 inches | Not disclosed | Not disclosed | ||||||||
![]() | 2 inches | 10 | 18 |
Services included with installation
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Bathroom door resizing | ||
Old tub removal | ||
Wall repair and repaint | — | |
Electrical wiring | ||
Flooring touch-up | — |
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All information accurate as of publishing date.
Safe Step
Safe Step offers walk-in tubs, walk-in showers and hybrid tubs, which are a combination of the two. Its products are all made in the U.S., and they’re customizable to meet your needs.
Safe Step’s walk-in tubs can fit in a standard tub space, and they have an entrance threshold of 4 inches. Potential tub features include:
- Hydrotherapy jets
- Air jets
- Chromotherapy
- Aromatherapy
- A hand-held shower wand
- A heated seat and backrest
- A rapid-fill faucet
- A quick-drain system
Safe Step also offers a low-price guarantee and a lifetime warranty. Financing and special offers are available.
What Safe Step customers say
Safe Step’s reviews on our site are overall very positive, with customers often mentioning that they liked the installation and customer service. However, some reviewers had the opposite experience, complaining about the installation and missing parts. Given its overall strong rating, these problems seem to be a minority of cases, though.
Safe Step's walk-in tub wasn't cheap but it would last forever. And if we ever moved, they said we could take it with us. The sales rep was very nice and answered all our questions.”
– Janet of Fort Smith, AR
Boca
Boca offers its walk-in tubs in seven different sizes:
- Petite Narrow: This size is 26 inches wide, 51 inches long and 36 inches tall. It's recommended for people 6’2” or shorter, and it has a weight limit of 210 pounds or less.
- Petite Short: This size is 30 inches wide, 47 inches long and 36 inches tall. It’s best for those who are 6 feet tall or shorter, and it has a weight limit of 280 pounds.
- Standard: This is Boca’s most popular size at 30 inches wide, 51 inches long and 36 inches tall. It has a weight limit of 280 pounds and is best for people 6’2” tall or shorter.
- Wide: This size is 32 inches wide, 56 inches long and 36 inches tall. It’s best for people weighing 450 pounds or less who are 6’4” tall or shorter.
- Deep Soaker: This tub is 30 inches wide, 51 inches long and 40 inches tall. It's best for people 6’2” or taller, and it has a weight limit of 320 pounds.
- Two-Seater: This size has two seats facing each other and dimensions of 32 inches wide by 62 inches long and 36 inches tall.
- Wide / Deep: This size is best for people who are 6’6” or shorter and 450 pounds or less. Its dimensions are 32 inches wide by 56 inches long and 40 inches tall.
All of these sizes have an entrance threshold of 2 inches or less, and each has standard features that include grab bars, fast fill and drain times and left- or right-handed doors. Premium features include air jets, water jets, chromotherapy, a heated seat and back, a massage system, extra grab bars, custom colors and an overhead rainfall system. Boca manufactures all its walk-in tubs in Woodstock, Georgia. Installation is available, but it’s not included in Boca’s walk-in tub prices.
What Boca customers say
Boca has an excellent rating on our site at the time of publishing. Reviewers often mention satisfaction with the brand’s customer service and how well its products accommodate their disabilities or injuries. Negative reviews are hard to come by, but moderate (3-star) reviews mention ergonomic issues like uncomfortable seats and a slippery floor. However, these are isolated complaints.
I really like our walk-in tub. ... It’s made in America. I read all of the pros and cons on Bathing Safety and their tubs seemed really good. Also, their salesman and the installer were wonderful. I got the walk-in tub for my wife, and it serves her purpose well because she can hardly walk.”
– Allen of Kansas City, MO
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Bottom line: Safe Step or Boca?
Safe Step and Boca both offer great options for walk-in tubs. Both companies make their products in the United States, and each offers lifetime warranties. The most significant differences are in their products and the levels of service they provide — Boca offers more tub models, while Safe Step is a better option if you want installation included.
To learn more about your walk-in tub purchase, read up on walk-in tub costs and how to get financial assistance.
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