Safe Step vs. Boca

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Written by Courtney Hamar
Edited by Vincent Landino

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    Safe Step Walk-in Tubs and Boca Walk-in Tubs

    What is the difference between Safe Step and Boca?

    Buying a walk-in tub is a big deal, so we’ve compared two major walk-in tub companies to help you make the right purchase. Boca and Safe Step have several significant differences, but it’s up to you to decide which one better fits your needs.

    • Safe Step is best for customers who want inclusive service that comes with installation.
    • Boca is best for budget-conscious consumers or those who need an even lower step-in height.

    Reputation on ConsumerAffairs

    safe step logoboca walk-in tub logo
    Overall star rating4.34.9
    Verified customer reviewsRead reviewsRead reviews
    safe step logo4.3Read reviews
    boca walk-in tub logo4.9Read reviews

    Cost

    safe step logoboca walk-in tub logo
    Basic tub starting priceOnly available with quote$7,000
    InstallationIncludedAvailable for additional cost
    Financing offered
    Discounts offered
    In-home quotes requiredVaries by location
    Warranty - LaborLifetimeOne year when factory-trained installer is used
    Warranty - PartsLifetimeLifetime
    Warranty - TubLifetimeLifetime
    safe step walk-in tub logoOnly available with quoteIncludedLifetimeLifetimeLifetime
    boca walk-in tub logo$7,000Available for additional costVaries by locationOne year when factory-trained installer is usedLifetimeLifetime

    Available walk-in tub types

    safe step logoboca walk-in tub logo
    Soaker tub
    Wheelchair-accessible tub
    Bariatric tub
    Tub/shower combo
    Two-seat tubs
    safe step logo
    boca walk-in tub logo

    Tub features

    safe step logoboca walk-in tub logo
    Step-in height4 inches2 inches
    Fast drain
    Quick filling
    Grab bars included
    Number of hydro jetsNot disclosed10
    Number of air jetsNot disclosed18
    Chromotherapy offered
    Heated seats option
    Heated backrest option
    Remote control option
    Showerhead options
    safe step walk-in tub logo4 inchesNot disclosedNot disclosed
    boca walk-in tub logo2 inches1018

    Services included with installation

    safe step logoboca walk-in tub logo
    Bathroom door resizing
    Old tub removal
    Wall repair and repaint
    Electrical wiring
    Flooring touch-up
    safe step logo
    boca walk-in tub logo

    All information accurate as of publishing date.

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      Safe Step

      Safe Step offers walk-in tubs, walk-in showers and hybrid tubs, which are a combination of the two. Its products are all made in the U.S., and they’re customizable to meet your needs.

      Safe Step’s walk-in tubs can fit in a standard tub space, and they have an entrance threshold of 4 inches. Potential tub features include:

      • Hydrotherapy jets
      • Air jets
      • Chromotherapy
      • Aromatherapy
      • A hand-held shower wand
      • A heated seat and backrest
      • A rapid-fill faucet
      • A quick-drain system

      Safe Step also offers a low-price guarantee and a lifetime warranty. Financing and special offers are available.

      What Safe Step customers say

      Safe Step’s reviews on our site are overall very positive, with customers often mentioning that they liked the installation and customer service. However, some reviewers had the opposite experience, complaining about the installation and missing parts. Given its overall strong rating, these problems seem to be a minority of cases, though.

      Safe Step's walk-in tub wasn't cheap but it would last forever. And if we ever moved, they said we could take it with us. The sales rep was very nice and answered all our questions.”

      Janet of Fort Smith, AR

      Boca

      Boca offers its walk-in tubs in seven different sizes:

      • Petite Narrow: This size is 26 inches wide, 51 inches long and 36 inches tall. It's recommended for people 6’2” or shorter, and it has a weight limit of 210 pounds or less.
      • Petite Short: This size is 30 inches wide, 47 inches long and 36 inches tall. It’s best for those who are 6 feet tall or shorter, and it has a weight limit of 280 pounds.
      • Standard: This is Boca’s most popular size at 30 inches wide, 51 inches long and 36 inches tall. It has a weight limit of 280 pounds and is best for people 6’2” tall or shorter.
      • Wide: This size is 32 inches wide, 56 inches long and 36 inches tall. It’s best for people weighing 450 pounds or less who are 6’4” tall or shorter.
      • Deep Soaker: This tub is 30 inches wide, 51 inches long and 40 inches tall. It's best for people 6’2” or taller, and it has a weight limit of 320 pounds.
      • Two-Seater: This size has two seats facing each other and dimensions of 32 inches wide by 62 inches long and 36 inches tall.
      • Wide / Deep: This size is best for people who are 6’6” or shorter and 450 pounds or less. Its dimensions are 32 inches wide by 56 inches long and 40 inches tall.

      All of these sizes have an entrance threshold of 2 inches or less, and each has standard features that include grab bars, fast fill and drain times and left- or right-handed doors. Premium features include air jets, water jets, chromotherapy, a heated seat and back, a massage system, extra grab bars, custom colors and an overhead rainfall system. Boca manufactures all its walk-in tubs in Woodstock, Georgia. Installation is available, but it’s not included in Boca’s walk-in tub prices.

      What Boca customers say

      Boca has an excellent rating on our site at the time of publishing. Reviewers often mention satisfaction with the brand’s customer service and how well its products accommodate their disabilities or injuries. Negative reviews are hard to come by, but moderate (3-star) reviews mention ergonomic issues like uncomfortable seats and a slippery floor. However, these are isolated complaints.

      I really like our walk-in tub. ... It’s made in America. I read all of the pros and cons on Bathing Safety and their tubs seemed really good. Also, their salesman and the installer were wonderful. I got the walk-in tub for my wife, and it serves her purpose well because she can hardly walk.”

      Allen of Kansas City, MO

      Bottom line: Safe Step or Boca?

      Safe Step and Boca both offer great options for walk-in tubs. Both companies make their products in the United States, and each offers lifetime warranties. The most significant differences are in their products and the levels of service they provide — Boca offers more tub models, while Safe Step is a better option if you want installation included.

      To learn more about your walk-in tub purchase, read up on walk-in tub costs and how to get financial assistance.

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