Royal Prestige Cookware Reviews

Friendly, laid back salesman... Love all the products we purchased from Jamie. Sent family and friends to him also... I will be back to make future purchases from him as well.

I'm very satisfied with Royal Prestige Cookware. It's easy to use and I have no problem with it.

Jamie has been an exhibitor for 7-8 years at several of our trade shows. I have also been a customer... His service and detail towards the shows and the consumers of the shows is 5 stars. I look forward to many more years of doing business with him. Knowing that my customers will be treated fairly and with the respect I demand for them...

Great product. Wife loves it. Was not sure at first but now we are believers. MPLS St. Paul home show display was where we purchased ours and 2 of our employees have this product and thank the world for it.

I like the product and the quality – it’s nice and heavy duty, works well and easy to clean.

Best electric skillet I have ever owned. All the pieces are very high quality!

I thoroughly enjoy my cookware. Owned my original set for over 16 years (now my daughter owns it) and my new set for over 3 years. I love how easy, precise and practical it is to use. Stack cooking is extremely helpful. My veggies come out tasty & vibrant. My chicken always perfectly juicy. Can't forget my electric skillet. LOVE that thing! I love my cookware and the way my food comes out of it.

I love these pans! Pricey, but worth it. They are everything they claimed they would be. I don't want to use anything else. I even forgot milk in one pan that was on med/high for 20 min. It didn't even scorch! I am enjoying cooking so much more.

Jamie is always very friendly and remembers me from past shows and really knows his products.

Cookware was shipped as ordered. We have enjoyed it and are learning how to use it. The cookbook is a bit too "sparse" for our liking, but a good starter.

Very high quality products. Well worth the money.

Was very pleased with how soon the company returned my message. Great customer service and communication. The were helpful in offering solutions.

Fabulous cookware, very easy to use and durable.

Best cookware I have ever used.

We enjoyed the experience at the Shrimp Festival in Gulf Shores, AL. The staff was professional. We love our pots!

Great company! Highly recommend!

My products are second to none. I have the knives and cookware. I use both everyday. Starting with the cookware, even if these weren't waterless/greaseless pans, they would be worth for the build quality alone. The design is such that it will truly last a lifetime. I thought the bit about using less energy was just hype, but it is really amazing how much less energy you use when you cook.

I have used ** guidance for several years and will continue to do so. He has helped me select the best cooking systems for me and my children. I always look forward to the new products he has available each year.

Jamie's presentation was a delight. We laughed, we learned and we love Royal Prestige's product. The food spoke for itself but Jamie made sure he took the time to let us know the importance of our health and where we can easily start improving it. It was very clear he cares for his customers and their families. We will absolutely recommend him and Royal Prestige to our friends and family and can't wait to see his presentation again next year.

Sales person was very professional ....Jamie **....and helpful. Product was great.

I purchased the cookware and knives at a home show and I will say it was one of the best purchases I've done in a long time. I, like most people, was a little hesitant to spend that much on cookware and knives, but I would do it all over again if it was double!!! The cookware has made it so easy for me to cook healthy and cleans up like a dream...just as easily as they showed us at the show...which usually never happens with stuff!! I give it an A+.

Great cookware, makes cooking easy and quick. Easy to clean. Very happy with the whole set.

A great product, really makes life in the kitchen a breeze and is healthy to boot.

I have had my cookware for 30 years. When my children set up their own homes my husband and I bought them their own set. In 1999 our house burned down and I called my salesman and told him that I would need to replace my cookware. He was more than happy to help. If I ever have a question or need whistles, handles anything they have pretty much bend over backwards to help in anyway they can. It has been outstanding cookware.

I have been using Royal Prestige Cookware since 1995. Even after almost 20 years of heavy use, my cookware still looks great. There are very few other items that I owned 20 years ago and still own. I consider these pans to be one of the best investments I ever made. I would highly recommend Royal Prestige products to anyone.

I bought the whole set of pans and the knifes. I have had them for almost 4 years and they are so easy to use. It has changed the way my family eats vegetables and is so much healthier. I have used my 12 qt pan to make the turkey for Thanksgiving & Christmas the past 2 years. It was the juiciest turkey we have ever had & it just fell off the bone so no need for carving. The customer service is also great. My rep gave us his number in case we ever had any questions. He always returns my calls in a timely manner and never makes me feel like a bother or it's a dumb question.

I have owned Royal Prestige Cookware for 2 years and they have surpassed well beyond anything I have ever used in the past. The cookware performs exactly the way they demo'd it.. Heats up fast, takes way less heat to use, very user friendly and easy to control. I was a skeptic at first because I used other stainless steel brands like Al-clad (which I thought was the best you could buy) but once I cooked a chicken breast in the electric skillet and wiped it out with a paper towel, I was a believer. Definitely worth the investment!

We have had Royal Prestige cookware for over ten years. Our sales rep (Jamie **) is always very helpful if we ever need anything. The one thing I have been pleased with is how durable the products are!

The customer service was exceptional. Shipping time faster than expected. We love our new cookware set.

Jamie, the Royal Prestige Cookware representative, was so helpful and knowledgeable in his cookware demonstration...Is he single?? ;-)

I have purchased two sets of cookware and the knifes. The products have performed excellent. The second set I purchased was a gift for my daughter. She loves her cookware. I have had two issues with my knifes. Each time the item was replaced quickly. Each time I have a warranty issue the company as always made it right and enforced the warranty without any questions asked.

We bought the cookware last summer or the summer before. What we like most about it is the low energy and the ease of cleaning. The quality and warranty is good. The products came quickly.

We went to the farm show looking for some cookware and came upn the booth of Royal Prestige. My husband wanted a larger cook pot to boil potatoes in so we purchased one. We bought it in December and got it before Christmas. I like the stainless!

My husband has a couple of pots and pans from his mother and when we were at the Nashville Boat Show last 2013, Royal Prestige was out there demonstrating. My husband, Wendell, couldn't stop gushing about how good the stuff are. He was like, "Well, we need new pots and pans, so let's go." We talked to the guys, he made up the order and off we went. We were at the right place at the right time.

We have had royal prestige cookware for about eight years. They still look brand new and have fully met our expectations. We use some piece of the set every day and enjoy the quality and taste of the food we prepare. Customer service is exceptional. Sales not pressured. Couldn't be happier with the investment or experience.

Without question, Royal Prestige makes the best cookware my wife and I have ever owned. If one follows the simple instructions, the result is always an outstanding meal. A 30-minute demonstration with Jamie ** is a college education in cooking. We bought our cookware in 2008 and we still love using it--the quality is superb. We once made a mistake and left one of the pans on a burner too long--a normal piece of cookware would have burned up, but the only problem we had with Royal Prestige was with the spring-loaded vent cap, which Royal Prestige replaced cheerfully and at no charge. We are believers!

We've owned the signature set since summer of 2012. We bought it because we liked the product and it was far superior to what we had at home. We also purchased a few add-ons in 2014. I like the versatility, I have no problem cooking anything with the cookware. It’s got good heat retention. It doesn’t warp. There’s so many things that we like about it. Quality is fantastic, second to none.

We really enjoyed the Royal Prestige presentation. The guy was really good. My husband’s into science so he understood the process of how the cookware worked, and liked that idea. Also the veggie shredder was the real kicker as he really likes that. The person I talked to from the customer service number that I have from Missouri was awesome. She was a wonderful woman to talk to. She will help you with any situation that you have going on.

I only got part of Royal Prestige and we came down to Texas so it's still sitting in my closet. I haven't used it yet but I'm sure I'm going to love it when I get home. We saw Royal Prestige at the state fair. We saw that it looks so easy to use and also good for the health. I enjoyed the people that put the show on, real well. They were quite good.

I originally had purchased some cookware about twenty years ago from Royal Prestige and purchased from them again when we bought at a boat show that we were at. This would complete our set more with some of the more bigger pieces that we would need. In October, we got the electric skillet which my husband loves, the salad slicer, and the crock pot. I don't cook with it as much as my husband does. He just loves the fact that you can use it and don't have to use as much water and you can cook healthier with it. They are all very good quality. The cookware has always given us the quality that we have expected and good flavor with the food that's cooked in it.

I discovered Royal Prestige at a state fair way back in '97. I bought a set of dishes from them. Then my wife and I divorced in 2007. This last year, my current wife and I bought another set. The latest set, we bought just a few months ago and received last December. The quality of these items is fantastic. They're as good as you can get. The day we signed the deal on them, I was really impressed with their demonstration, and I thought they had topnotch salespeople. They weren't high-pressured salespeople and I appreciated that. We weren't forced or pushed into buying something we didn't want.

I purchased from Royal Prestige because the presentation was really done well and I was impressed. We use propane in our house and it can be quite expensive. We purchased the set because I'd use less propane due to the way that it would cook. However, I've had a little trouble with it. It tends to burn food and it's hard to get the food off of them afterwards and I'm really careful. I turn it on low but still it's a learning process and have to determine how much water to put in. Although during the presentation, it didn't seem like he added water. And even when I read the material, you just need to add a tablespoon or two. That doesn't seem to be enough. I do like the slow cooker type thing.

I haven't used any of my Royal Prestige Cookware yet. I never heard of them until I went to the farm show in Peoria, Illinois and they had a guy cooking. I do know some of their competitors and I guess it's pretty similar from what I can gather. We stayed for the demonstration and in the end decided to purchase their cookware, which I definitely recommend!

I was buying a new house so I purchased from Royal Prestige. I like the durability of the cookware plus, they were very nice. I had a great experience with them.

I was at a crafts fair where they did a display of the pots and pans and showed how they work. I was impressed and was a sucker. I've had the cookware for about a month but I was away for two weeks and I haven't even used them yet so it'll be interesting to see if it turns out as good as it did when the salesman showed us at the fair.

I'm not 100% pleased with Royal Prestige. The pots that I cook in, are they supposed to be stainless or surgical steel lined? I need somebody to send a list of the pots I'm supposed to get because for the money that I paid for, I don't get enough. They are almost $3,000 each and I'm disappointed. However, there was nothing wrong with the salesman. He tried his best.

Royal Prestige is great.

Beware!!! After our pans were recalled - they sent them back with a terrible rubber plug in the side to "prevent the pans from bursting under pressure" yet while cooking with the pans SEVERAL times, the plug has blown out of the pan sending scalding water shooting out of the plug. I have a second degree burn on my stomach now because of this! Buyers beware.... just happy my kids weren't "helping" this time!

I have spoken with Carolyn **, Customer Service Manager for Royal Prestige Cookware, and she has been very responsive to our predicament. Her involvement and considerations have dramatically changed our feelings about Royal Prestige Cookware.

We learned about Royal Prestige through a trade show. My wife talked me into it so we bought one. She had seen the product before and decided that's what she wanted. We've had it a few months.

We needed to replace pieces of old stuff we had. Since Royal Prestige seems well-made, we purchased their cookware. I've had the cookware for about two months now and they are very durable and of very good quality. The additional things - the little extra gifts - that they gave and the knives and seem to be quality products too. They did a really good job demonstrating and working with us on the product. The customer support seems to be pretty good.

I was at a cooking demonstration at a food and wine show. The guy who was doing the cooking demo was really amazing and the food that he made was delicious too. That's what made my husband buy the cookware for me. However, we ended up returning it. My husband is prone to impulse-buying and while I was certainly there and tried the food and saw the demonstration, I didn't really have time to research the brand. The brand name was not readily apparent so even a quick look on our phones did not really give us the full detail. When I got home and did a little further research and it was an in-home trial, I decided it wasn't for us. I had a 30-day money back guarantee.

I found out about Royal Prestige when I went to a state fair with my sister and they had a demonstration there. She told me that she liked them and had a set from them. The guy did a really good job of explaining everything and the food was great. They made everything look so easy. I have not had mine long but they wash up very nice, though there are some that when I first got them, they kind of stained a little bit. I rewashed them and some of it came off.

We saw Royal Prestige at a demonstration. The last time that we saw it and sat down and looked at it, we decided to make a purchase. So far, quality seems to be good. We’ve used three or four different pieces of it and it’s a little adjustment in your cooking. We’re still working with that but we’re happy with it. We also had gotten the turkey roaster from them and we have some questions about the literature that comes with it. I did call and ask and they were able to get me some information on that which was helpful. My experience with Royal Prestige has been very good and we’re enjoying it.

My mother bought me a set of Royal Prestige for a wedding present. I've had it for twenty years now and it looks almost as good as the day I bought it. It's nice having durable pans. I never had any problems if anything burns, not that it happens often. I can clean it quite easily and even put it in hot water right away and it doesn't warp. I've bought a grill and the 8-inch skillet since and the quality is great. We enjoyed working with Mark who is our account rep. He's always been very friendly. We always see him at the fair and he remembers our family. My mom bought four sets at once because I have three other sisters, so she just bought them all at one time.

My 18-yr-old daughter and her new fiancee that was 20 went to the presentation and was told a bunch of bull of how great the products were. Was sold the set for 3,000. And these two only brings home less than 2,000 a month. I understand the concept of sale and know that they put their name on the contract but if the company had any morals, they would not be selling something for this outrageous price two people that they can clearly see cannot afford it. My daughter called less than two weeks after and tell them they cannot afford it and him not use the products, could they return it, and was told no. Again, I do not believe this company has any morals. They're basically the same as snake oil salesman. BEWARE.

I first learned about Royal Prestige when I went to the state fair. I decided to purchase from them because my house had just burnt and I didn't have to use no oil for cooking. I got half of my cookware about three months ago and I'm satisfied with it.

My fiancé and I were invited to a Royal Prestige event to sit through a presentation and receive one of a few gifts with no purchase being necessary. The presentation was great; the product seemed to be like a phenomenal product so we decided to move forward with the purchase. I was told that I would be receiving the products within a few days. The day we went to the presentation our salesman had called to let me know we forgot our entire packet at the hotel where the demo was held and that he would be mailing the packet to us (I never received this).

I was getting married in 1982 and a friend of mine told me about Royal Prestige and how their dishes will be really good. So I called them before I got married. I still have the first set I bought in 1982 and about three years ago, I bought a newer set. I also have the china Royal Prestige. The quality of these cookware is awesome. I use them almost everyday and I don't have any problems. My 30-year-old said they still look new. They do not have any glass marks or anything. I just make sure that I wash them right after. I use them all the time and even when I have a big dinner, I don't feel ashamed of taking them out because they look so pretty. I don't need any other dishes or glasses. I even introduced those to my sister when she was in Iceland. When she moved to Costa Rica, she took them with her. Everything's good.

I am pleased to report that my recalled pans with the water cap have been replaced! When I posted my complaint I didn't really expect a response as is typical with most customer blog sites. Not only did I get a response but my issue was resolved in less than a week! A big thanks to The Royal Prestige customer service sector! I will highly recommend, best customer serice I've ever had!

My wife and I heard about Royal Prestige back in 2003 when we attended a bridal show seminar and there was a representative from Royal Prestige there. We got some information from him, attended one of his seminars and ended up buying a very expensive set of pots and pans from them and they have proven to be extremely durable and long lasting and don't show signs of wear and tear really at all. We're just kind of stuck with them. It works well. The one thing that we would have liked is more of a nonstick surface on the pots and pans that we got. The only thing that might persuade people not to go towards Royal Prestige is the price is rather high but they offer good products. My wife and I were talking just the other day about how they will likely last our lifetime.

We went to a garden show in Fargo and saw a Royal Prestige Cookware's demonstration. My husband liked the electric skillet. He seemed to like the idea of not having to put oil on the pan and cooking things a lot healthier so we bought it. We've had it for a couple of months now. I also love the electric skillet - very good quality. I've had a little trouble though with my food chopper. It won't stick to the countertop so I contacted the company and the representative told me what to do about that. That's the only problem I've had with it.

We saw Royal Prestige in a home improvement show years ago and decided to purchase because of the durability. And there are different things that you can do with it. We've had the cookware for 23 years. It cleans up well and I like the steam vent. The quality of the product is very good.

I chose Royal Prestige because they were the most expensive and I figured they have to be the best. My experience with them was fine except for the delivery. The delivery got screwed up but the quality of the item is fair.

I have a good overall experience with Royal Prestige. I didn't feel like the salesman was pressuring me at all.

I have called a numerous amount of times, regarding the mishap with a product. I have been so very upset with all of the others that did not help. The main concern with all the other CSA have only been wanting an account number which I did not have because I purchased over 20 years ago. But to my Surprise I have had the pleasure of having the same named person with two different females to help me with great customer service. One is a manager with the name of Agustina, and to one today which was very fast helpful and sweet her name also was Agustina. Best wishes to both of these females in the work they do. If it’s not for these two this comment would be not so very nice. Thanks to you both for making my experience a pleasant one with this company!

My fiance and I bought cookware at one of their shows for engaged couples. It was going to be like an $88 dollar a month payment, which was fine, we could afford that. Well, after about a month, my fiance got offered a job in a different state, and so we picked up everything and moved. We forwarded our mail, which is how our bill for our cookware came. We noticed that that bill never came, so we tried calling both the company and the post office to see what had happened. Instead of being helpful and trying to work through the problem, they became focused on "you need to pay what you owe, Blah blah blah" and got pretty rude.

I ordered the pots and pans through a party my wife and I were invited to attend as part of our engagement to get married. It sounded like a great deal with the quality of the product and the free trips that came along. I paid the bill off and used the pans until the recall happened. I returned the pans for the recall and then when I got them back, one of them blew out the fix they put in and almost made me not be able to hear. It also caused a small fire. I called Hy Cite Enterprises and told them my story. They said mail in the pans and they will send a check to refund the product. I got my check and I am happy.

This company is a fraud. They tell you these pots is the best and they are garbage. In this case I did not get what I paid for. They harassed me and told if I didn't pay them that my bill would go up to over $1700, they would garnish my pay checks. My bill would go to a creditor for their company and a host of other stuff. I'm paying more interest than my monthly bill. Need to get some action going on for these people. Customer service sucks and so does the supervisory staff.

My fiancee bought me the Pots and Pans because I had been looking for some really good ones. We got them and I could not stand cooking on them. So right now, they are packed in their box sitting in my garage. Two grand down the drain, when I called the distributor, she told me I was out of luck. She was very rude about it and had absolutely no manners. There was nothing that I could do, we wasted so much money on something that we will never use.

I was harass for their salesman for about a year. At the end he pushed me to buy a cartridge filter that I REALLY DON'T WANT IT. Because was the ONLY way he will leave my house. Customer service don't answer my questions regarding how I can return this stuff.

I was a customer of Royal Prestige, a Hy Cite Company. I ended with a final payment of $341.00 dollars that I admit, I forgot to paid. But months after, when I try to pay them, they sold the debt to another company who is actually charging me the total of $1900 dollars for a debt of $341.00. Be very careful with this Royal Prestige Company. And it's today, they don't want to reduce or take my payment.

These people hoodwinked my husband and I. We were told no interest for the first year, and we are only paying interest now. They threatened to throw us in jail, texted me, emailed me and called my work saying I was a delinquent. I am going to the BBB and an attorney. Whatever you do, don't let them win!!!!!!

I can't believe that this company is still making people's lives miserable. I bought these pots/pans over 10 years ago and they were horrible then and it sounds like they haven't changed. They roped me in while planning my wedding (like so many of you) and when I tried to return it they wouldn't help at all. Like everyone else on here the pots/pans don't work like they promise and then they offer all these free things to rope you. Unlike everyone I did receive some of my free items but not all and my credit was ruined for a long time. I did file a complaint against the company a long time ago and never heard anything back and I then gave up and the pans have been in a box collecting dust, which I found and thought I would look up the company and see if anything has changed and after reading all your posts I see they haven't.

My fiance and I were invited to go to a show for newly engaged couples from a run of the mill wedding site found online that we signed up for to assist with wedding preparation. The show can only be explained as a marriage between an overpriced Tupperware party and a time share get away promising you free gifts just for showing up. The free gifts you will only get if you purchase something (Main products include a set of sub-par pots/pans for $2,500----Yep that's not a typo $2,500). The sales associate was very pushy and paid little to no attention to anything you have to say. Unfortunately my fiance wanted one of the products and who am I to say no. We decided to start the purchase with the forms up till they explained the finance options which I have seen better from 2nd chance finance companies. After discussion that night and after reading multiple poor reviews of the company we decided not to go forward with the order. I attempted to contact the sales rep on # he provided but never called back.

Please ppl don't fall for this company. This is a scam in a big way.. They never explain to me that they didn't have a returned policy so I'm stuck with something that I don't want anymore plus they destroy your credit - please ppl if you miss a payment even though they send me the bill late. I'm angry as hell. I'm single woman working two job plus going to school. Hated so freaking mad.. Stick with a company that if you don't like something you can returned with no issues at all.

I am saying this because my mom and I decided to buy some pots from these people back in Washington State. My mom did the monthly payments for the 3k pots of $50.00. After she received a paper saying she had finished the total amount, we were happy. We tried to buy a vehicle this year and the pots pull up at 4k and interest increasing because the money was never paid. This has been affecting my mom's credit since 2008 and we just found out the people who were taking the payments were stealing. PLEASE STAY AWAY FROM THIS COMPANY. AND PS, THE POTS AREN'T SPECIAL AND THEY DO BURN. THEY ARE A PIECE OF **. SAVE YOUR MONEY, CREDIT AND TIME. STAY AWAY.

Me and my newlywed husband bought a filter for our water. When we made the order the lady was a new representative and asked her if once we received it, she could test the water for us to make sure that indeed the filter was working. This never happened. She disappeared on us and never came back to test the filter or ask if we liked it. We tried returning the item and the company would not let us return it. According to them my husband signed a contract that he had to go by and we could not return it. We decided to stop making payments on the filter and allowed them to freely come any time to pick it up, by them or their sales rep.

I purchased a cookware set from agent number ** Ascary. I saw the recall in 2013 for this cookware. I called the company and I was informed that my pot are not registered. I talked to my sales rep and he told me that they are not required to register your pots if you buy cash. Now Royal Prestige/Royal Rip Off Mgr. Max told me that he is just making his job. This is the company policy yes salespeople don't have to register your pots if you buy cash but customer needs receipt if they need anything replaced. In other words, the so-called warranty is garbage. VOID, DOES NOT EXIST FOR CLIENTS THAT DID NOT FINANCED THEIR COOKWARE. They won't even replace the steam valves.

Back in 2008, I got a call that I won a 3-day 2-night vacation. Just had to attend some event. So I went. I was not obligated to buy anything to get my vacation but I decided to buy cookware since I needed some and I liked what I did see, pricey yes but looked worth it. After making the purchase, I got my Bahamas vacation which I was told it does not expire (haven't used it yet) and I received the cookware (also never had issues with the payments, I paid my pans on time). Now I am seeing tons of people have had issues with them but I personally have not. Everything cooked fine, pans cleaned well as long as I did as directed which for me was a bit of a hassle but heck I wanted to keep them nice since I paid over a thousand for them.

As we attended the demonstration and told the rep we weren't interested, he kept on and on and finally convinced us to buy some. He never explained to us there was going to be a finance company in between. The day comes when we receive the merchandise and we call to return. They said we could return the merchandise but would still have the remaining balance of $2,300.00 so we kept them. Fell behind on payments for 3 months and finally started making payments of $115 each month. 2 years later, after receiving numerous phone calls at ridiculous times of the day, my mom comes to realize why does the finance lady keep calling me, I'm sure I've paid them off already.

I bought the 9 piece. I saw there a recall. They want me to change the 9-ply to 5-ply. Not sure should do it. Anyway the Royal Prestige pots are not what they said. The food sticks. They burn, they turn black. I need some input. I want to know if I should keep the 9-ply. I heard the 5-ply are not good either. If anybody is taking legal action, let me know I will join too.

My fiancee showed me this Dinner for Two offer that she won, so I said, "sure let's check it out." The Sales Rep was intelligent in all of his tactics and used correct information according to things in today's world. We purchased the set, it looked amazing. The glasses didn't chip or break and the cookware looked amazing. I realized after I got my set, I couldn't cancel. Two plates were broken, the pot lid handle was scratched to hell. I called them and ordered new ones. They tacked on an extra $495 on my online bill that I wasn't aware of until I made my first online payment. The interest is $13.36 every month on an $1800 bill that's supposed to be 1200 O_o I said well **, let's at least see if this crap works (after checking here seeing the horror of complaints).

I use my waterless cookware from Royal Prestige everyday! I love it. I would recommend buying the 5-ply (the only one they carry now) baking cakes in 15 mins is the best. I eat healthier now. Never really veggies before, but now they actually have taste. Throw them in the cookware w/ a tablespoon of water & your good to go. I've kept my pans looking nice and new with stainless steel cleaner. I've noticed ppl like to cook on high at first so you may burn your food. The steel cleaner & Scotch Brite pad is perfect for this situation.

I purchased the 9 ply several years. Was very impressed with the presentation, after cooking everything was sticking to it even eggs. I was told that I need to cook with low heat. I'm a busy mom, always in a rush. After learning about the recall, I send them back. My pots came back with a gray plug on the side. While cooking I heard loud noise coming from my pot, my pots it seems to have air inside looking for a way out. After it cooled off I notice my pot bend from the interior and remove the plug to release the pressure. Once I call the company, I was ask to send it back to fix them again or get another set but downgrade to 5 ply with a 1 compensation pot. After receiving my pots I was not happy with new products, my old ones were heavy and new ones are very light with a cheap look. I would never buy from them again. Not sure what to do. In a lawsuit against this company, I would definitively participate. I hope to get my money back, not sure if the would still be possible.

I purchased their cookware March 28th and I am done with the faulty pots and pans. Every time I use them, they stick. Doesn't matter what it is - eggs, pancakes, or rice - it sticks. I even had vegetables stick while I steamed them. They advertise as a non stick, oil-less cookware, easy clean up and no hassle. I have had nothing but hassle with these pots and pans. I have emailed the company for a full refund.

The juice extractor is defective. The nest had cracked two times. First time they replace for a new one. After a month 1/2 I got it, same thing happen with the new one. I contact customer service but they don't agree to replace it again so I decide to stop sending more payments to them and they call me several times telling me they're going to report it to the credit report agency. Cook, pans change color. Report it. They told me that I have to clean them with specific detergent. I got it but nothing works. Thanks.

Me and my fiancee put our order in and they only put an order in for a knife for over $100!!! It's a huge scam. I wouldn't recommend these products to anyone.

I was told the APR would be 1%. However that was not the case when I went over the contract again at home. I went back to the hotel where they held the demonstration and asked to cancel. They would not give me back my contract and would not cancel my order. They gave me contact numbers to call and no one ever answers them. I want nothing more than to not have ever stepped foot in that hotel. I have names and photos of the thieves that trick people everyday they work. I informed them to staple my cancellation form to my order and they stated they didn't have it. I will contact a lawyer about the terrible people who take advantage of new couples starting out.

They sold a $50 water filter to a disabled person for $650.

I'm not satisfied with the product. They have terrible customer service for the MOST part. They give you options all in which you are pretty much stuck with their product.

We bought the cookware after seeing a cooking demonstration. Trying to cook in it everything stuck to the pan, clean was difficult, but I liked the streamer for vegetables, so disregarded the rest. Then the recall came and I sent in my pans. I received them back with rubber plugs in the side of the pans. A couple of times the pans never whistled to signal you to close the value for proper cooking of the food. A week ago, I was warming up soup and the rubber plug blew off, no one was hurt. I called them and they said, "Yes the recall now is to replace the pans with 5 ply set" and pick free item. I never received any mailing about the recall.

My wife and I purchased this cookware in 2011. Initially, it worked great, although cleaning it was a bit of a chore from the start. We were also given a "gift" (that's in quotes for a reason) of a salad cutter provided we got the sale person 5 referrals, which we did that night. Over the course of the next 2 years, my wife had more and more complaints about this $1350 set of cookware we had purchased. Then came the recall. We dutifully sent back the cookware and received our merchandise back with a pressure relief valve inserted in each of the pans. Two weeks later, as my grandson was following me into the kitchen, one of the pressure relief plugs blew and shot steaming hot water out, just as my grandson had cleared the stove. 2 seconds earlier and we would have been bringing him to the ER.

I bought an entire set of pots, pans and cookware from Royal Prestige back in 2006. Right away, I found myself disappointed with the bakeware. The cookie sheets would warp when they got hot. We had a hard time learning to cook in this cookware because everything burned. We had one pan that we had to return because of a defect and had to go through tons of red tape to get it replaced. Then came the recall... We packed up nearly all the pots and pans we had (all of the 9 ply) and sent it in. After a very long time, we finally get our pans back with some sort of "plug" in them. Water seeped into them and would leak out into my cabinets, into other pans and even "blew out" while I was cooking out of 2 different pans. I never got notice there was another recall. I found out about it after writing a complaint on the RP Facebook page. I have been offered the 5-ply to replace the defective 9-ply and the difference in cost in the form of a RP voucher which should be around $2400. I hate to think I have to spend that much with a company that we have already had this much trouble with. If I could join in on a class action suit, I would be right there with you!!!

I would like to return these pans... They changed color when I cooked. I cooked veggies in them on medium heat and it never made a sound. I smelt something burning so I ran to the stove. The veggies were burnt on the bottom. There are now burnt marks all over I can't get off. If the lawsuit is happening, I would like to be a part of it as well. Please and thank you :)

I was happy with the 9 ply pans, but they recall them and I return them. They were replaced by 5 ply pans, which are made cheap and I'd rather buy Walmart pans for less money. If they start a lawsuit, count me in. I hate this pans, they do get stains, but they say that you are the one that cannot take care of them or don't clean them well, lol... I know how to clean my pans. The customer service is awful, they are no help, the warranty is a joke!. Please do not buy from this company, don't waste your money!

About a month ago I bought a set of cookware. We spent $2700.00. To our surprise this product is one of the worse quality. Can't even make a scramble egg because it get stuck all over and gets burned. Same thing happens when we cook rice. We have started to use our old pans and pots because the pots are so bad.

I submitted my pots for a recall which we thought was a good thing. We weren't overly happy with the pots for how much we paid for it but I thought this was a redeeming feature of this company. Almost 4 months later I called asking of where they are and they said they could no longer repair them. They offered a replacement set which I agreed with. Expecting the same but new and improved along with an extra pot (as an "we're sorry"). To my surprise I got these 5ply instead of a 9 ply set. These pots are not worth what we paid. Class action lawsuit anyone???? Count me in. I will contact the BBB this week to see where to go from here. I also plan on contacting them and going as far as I can once I do my homework. Beware of this company!!!!

We purchased a full set. At first, the pans and knives were great. After 5 years, the scissors in the knife set broke and the knife blades develop rust spots, which are difficult to scrub out. When I called to have the scissors replaced, at first they said "NO PROBLEM" and put me in touch with a "rep." This rep was a sales rep and would not replace the scissors unless we purchased steak knives for $300. I complained to the mail line (800) 279-3373, and suddenly they could not find our information. Hmmm. The products wear quickly and they do not honor their guarantee. Now, I'm stuck with an incomplete knife set and with pans that are a PAIN to clean! Don't buy RP.

Not long ago, about six months, I found out that my boyfriend had previously bought this cookware set. I asked him to bring it down and we'd start using it after hearing all the things the salesperson had told him about them. We started using them right away and LOVE them. You really don't HAVE to use oil, a little spray or water and on the RIGHT temperature you can cook literally anything you want. We have never had a problem with food sticking to these pans; and we have liked all of them. I cook everything from eggs to pasta to meats. I have even gone so far as to "pack" away all our other cookware and only use these.

I'm going through the same thing, and am furious! Let me know if you start a class action suit!

Today is Friday, September 13, 2013. I purchased a set of 9-ply cookware set from Royal Prestige some two years ago. The afternoon of Last Saturday, September 7, 2013, I was using the quart deep pot to boil water to prepare some pasta for my kids. I left the pot on the stove waiting for the water to boil for approximately 10 minutes and later as I walked by the stove to walk down to my basement, the lid exploded off the pot shooting hot water towards me.

I would like to formerly put in writing how I have been treated by one of your employees named Isidro **. This person has been my representative for ten years now and his service has been outstanding. He is not only a sales rep that's out there to sell, but he gives service. When I have a problem with any of my equipment, he is there without any questions. It could be a simple valve that I could be missing from any of my pots and he will come to my house and replace it with a smile on his face. I think people like this should be recognized for putting Royal Prestige's name all the way up there. Your company is great and has great products, but it depends on the people you have out there promoting your merchandise to make it better! This is just my humble opinion, and I hope you have more people in your company like Isidro **.

I bought a cookware set in 2002, loved em. They got stolen except for 1 pot. Around 2006 bought another set, 9 ply, loved em. 2013 at their request I sent in my 9 ply for recall (they worked fine for me) and they returned to me a 5 ply cheap garbage set that I do NOT want and would NOT buy if I had the chance to see and touch product first. I want my 9 ply back or full refund. Count me in for class action suit, disappointed.

Me and my newlywed husband are also dealing with this. We paid $35000 for this garbage cookware that burnt our food on contact. We called to complain and were told we need to learn how to use it - biggest ** customer service ever. We have not used it since in fear to just throw our money in the trash, as the customer service number was NO HELP. I'm finding now, that there as a recall for the pots catching on fire in Jan 2013, yet no one told us about it, we could have burnt our house down - then what?! Nothing because it’s a scam. Then let’s not forget about our Free Cruise... totally suckered us in from the beginning and now no one wants to do anything about it now that they have our money.

I purchased a 10 pc set of 9 ply cookware in 2010. I was very happy with the product until one day I was boiling my 5 month old babies bottles and my pot caught on fire. My bottles were obviously history and I was pretty apprehensive to use the cookware again. I went on the Hy-Cite webpage to see what I needed to do to report this and that's when I saw the recall notice. I followed the instructions on the recall and sent my products in.

My daughter and son in law got married at Circus Circus in Las Vegas. For a free room, they had to attend a meeting with Royal Prestige. Well, they were sucked into buying a 7 piece classic cooking system for over 2000 dollars. They asked if they made payments, what would the interest be? The guy said he did not know, but it be very low. When the cookware came, all was okay. Then the bill came and they charged them 29% interest rate.

The same thing happened to me. I spent 2,500.00 on the 9 ply cookware and now they are telling me that I have two options. Trade for 5 ply and receive a credit for the difference or receive a credit to buy other crap that I never wanted in the first place. I didn't dish out 2500 bucks for crap I didn't want. I paid that money for the 9 ply cookware I saw in a demonstration. If I don't get what I paid for then I should get my money back. If you're interested in taking this to a suit, then contact me at **.

Unfortunately my family and I are going through the same experiences as many of those who have posted their comments on this website. I am not pleased with the fact that Royal Prestige is lying to its customers and offering us alternatives that are leaving us on the losing end of this problem that is theirs to begin with. I am planning on not only reporting them to the Better Business Bureau but also possibly initiating a class action lawsuit after consulting with my lawyers. Is anyone interested in joining the effort?

In July 2012 I received a recall notice about the Royal Prestige cookware. According to the recall, the cookware needed to be sent back to be fixed due to a possibility of "exploding cookware." I followed the instructions, sent all the cookware back for repair. The cookware was sent back with a vent hole and a plastic piece inserted in it. My wife and I both have used the cookware several times since then. Today (7-17-13) my wife was fixing my 13 month old son lunch, using the cookware, when one of the pans exploded. My son was in the kitchen with my wife when this occurred. Thankfully neither my wife or son was injured. It is evident that the "fix" from Royal Prestige did not fix the problem. My wife and I spent a large amount of money on this cookware 6 years ago. Something needs to be done and consumers need to be made aware of this potential hazard.

We received the recall notice back in February, and have been trying to work with Royal Prestige ever since. At first, we were offered the choice of a repair or a replacement (with an inferior product). We bought the 9-ply, and the "replacement" is a 5-ply set. Once we found out that the supposed repair was actually just a steam vent so that if the product were to fail, it would "fail safely", and when we saw pictures of the repair, we did not want to go that route at all. We really liked the clean look of our pots, but then found out that they were going to have ugly blemishes on them after this repair.

Sent in 5 pots and pans. It has been TWO months and calls but no pans at my home. Never buy at "shows", only at brick and mortar stores.

I was with a friend at a home show, and my friend decided she wanted to purchase the full $5,000 cookware set from Royal Prestige. She regrettably did not have her credit card on hand, so I made the first payment. Afterwards, my "friend" declined to make any further payments and the wonderful folks at Royal Prestige decided to charge MY credit card for the balance. I then called them, got their partial English speaking customer service center, and am told, "I'm so sorry, sir, but since we could not contact her, we charged the rest on your card." I would strongly caution anyone to not do business with a company that cares solely about getting paid.

My husband and I regretfully purchased the 10-piece 9-ply cookware set just before we were married in mid-2010. We have been very happy with our pots and pans, albeit $3000 poorer, but happy nonetheless. When we received the recall notice last month, we were very motivated to participate. Then I called the recall hotline. I was astonished by their recall program. There are two options: (1) return your 9-ply and have them repaired. Note: the repair will leave a giant matte grey spot on the side of each piece or (2) return the 9-ply and get the 5-ply set and get a free pan (to cover the fact that you now have 5-ply and not 9-ply).

We bought a 1 1/2 quart Royal Prestige 5 ply exhaust pan at an RV Show in February under the impression that this was healthy cooking, claimed by the representative. When we started to cook with the pot, we found that the rubber under the exhaust heated and gave off fumes and a bad rubberized taste. We felt this could be potentially harmful to our health. We have tried in vain to reach our representative and then Hy Cite Customer for Royal Prestige, with a request to exchange the product for the Salad Machine (a product that does not have what appears to be a defective rubberized exhaust).

Where to even start? The freebies that you are promised aren't free. The flutes cost, the coupons cost, the rings cost, the trip costs. For newlywed couples who have busy lives don't have hours to spare every night learning how to cook on these pots and pans without burning their food, the 3-day return policy is a joke when you don't even have the pots and pans until weeks after. The customer service people are absolutely rude. I have never been so disrespected by a company in my life. The interest rate isn't talked about until you get the bill and out of a $60 payment because of interest. Only $30 is going to pay for the pots and pans, which is going to take years to pay off.

I recently got engaged. Like every normal girl, I went dress shopping. I went to my local David’s Bridal and gave them my email address for information on sales and general information regarding distributors and information about their "trusted and recommended" partners.

Please don't buy these overpriced items. These are very bad products. One of my pots got horrible, and they don’t want to help me. The handles of the other pots are burned and the recall made it worse. My pots look super horrible and super cheap! Finally, the decision is yours but be aware that if something does go wrong, nobody is going to help you.

We were scammed and lied from the beginning. When the rep came to our house, he made it all sound great. They also told us we were going to get a prize just for letting them show the presentation. After the presentation, he asked us if we would be interested in buying the pots and pans. He lied about the way they cook your food to the quality of the pots. Never did we know we only had three days from when you sign the contract to cancel and he didn't tell us about that. I tried cancelling the day I got them.

Does anybody know how we can make a complaint on this Royal Prestige Recall? Practically, they ruined all purchased products by making this big hole on the pots. I was assuming they will do a professional repair on them, and now they look super cheap and ugly. Please, if anybody knows any way to make a complaint, I want to be included on this. Thank you!

Buyer beware! I purchased my pots 4 years ago. They were expensive, but I was very happy with them. I got the recall letter and followed the directions to send the pots in to be "checked". What was actually done to my pots is a large hole was drilled in the side and a cheap little rubber stopper put in the hole. The accompanying letter told me that they are now safe to use. I would never have sent my pans into the recall if I had known that they would destroy my expensive pans. I feel ripped off and cheated out of my pans. I am very angry. I would never have purchased pans that look like they do now. I tried to call the company but have been unable to get anything but a recorded message. I was promised that these pans had a lifetime warranty. I want my money back. I am now a very unsatisfied customer.

In 2010, I bought pots and pans from a vendor through Hy Cite Corporation. When I finally received my shipments, the vendor told me that one of the products I received to my address wasn't mine. So I thought it was true since we only talked about it. I only wanted 3 products and so I looked on my order details and I see that the product he took I still paid for. So now, I called the vendor and I asked him. He said that the product was not mine. I called Hy Cite and they confirmed to me that all four products are mine and I paid for them and asked me, "Why after 3 years?" I told them, "Because the vendor told me to call him if I had any doubt and to not listen to my neighbors since the specials are different so I trusted him." The vendor said he returned the product to the company.

In November, I noticed in my bank statement that they were charging twice a month to my account when I was to pay $48 a month for these pots that they just recently recalled. I'm no longer interested in these pots anymore. I just checked my bank account and after arguing with a rep the last time they did this, they credited the extra payment for a December payment and I removed all my account information from their website completely. Now, I see they charged my account without my permission once again.

Recently, a distributor came to our home and talked about their Royal Prestige Cookware Products. Of course the # 1 question: what were the price and the terms of payments. The distributor explained to us that if we decided to place the order with him, there would be no interest charges for the first 10 months. After that, the interest would be added. When I received the first statement, it appears to show an interest fee charge.

My fiancé and I went to a bridal show in Marion, Illinois where Royal Prestige had a booth set up. I honestly wasn't all that interested, but they said they were going to do a drawing for a bunch of free trips and that we would get a bunch of free prizes for attending a presentation within a week with no obligations to buy. I figured it would be fine since the presentation was only 15 minutes from where we are living and we would just go and collect our prizes. After attending the presentation, both my fiancé and I were highly impressed. The representative was funny and entertaining, and the sample chicken he cooked for us was really good. We stepped outside to talk about the purchase and in the end decided that we would wait since we are both in school right now and don't do much cooking.

My fiancé and I went to one of their sales presentations. After watching the salesman give a demonstration and tell us that other pots and pans can cause cancer, we decided to buy them. When we were paying for them, the salesman had us sign things, which he said were for the credit card. It turned out that he had us sign that we may not return the products unless we do it within 3 days of the purchase. The crazy thing is that you do not receive your order for weeks after that. I have tried to use them but everything sticks to the pans and about the only thing that I can cook in them is chicken. Also after doing some research, I found that many of the claims that they made about health are incorrect. So, I decided to just pay them off because I don't need this company messing up my credit but all I really want is my money back.

I was one out of hundreds of couples that got suckered into getting this Royal Prestige cookware product. The sales tactics are very good and pretty convincing but in the end, you are paying over $2,000 for cookware that you are not even sure works the way they say it does. I was lucky that I got out of it by sending in the cancellation contract in a certified letter within 3 business days of placing my order with the salesman. The company that contacted me was Bridal Registries that is based out of Nashville, TN. This company gets your contact information from David's Bridal, stating that you have won a free trip (along with other things) and you have to attend a cooking show to get your free gifts. Please do not let yourself get into this mess! This is not something that you should finance for, especially just getting started in a marriage! I honestly do not know how these salesmen sleep at night with the kind of pressure and sales tactics they use on newly-engaged couples!

I worked for this company back in the early 1990s until I quit after a month. I sold the pots and pans mainly. I was young and inexperienced at the time and so I thought I would give this a try. I gave it a whirl, but I hated working for this company. All of the products with this company are overpriced (about 3 or 4 times what they are really worth), and it was nearly impossible to make a sale. I couldn't convince anyone to spend $1,500 on a set of pots and pans with a straight face. Quite frankly, I wouldn't recommend that anyone spend that kind of money on overpriced products from this company. It was cool to get some sales experience, but I would never work for a company like that again.

Royal Prestige is the biggest rip off company I have ever seen. Their ridiculous overpriced cookware that you could buy a decent used car for works nothing like they claim, and I could do a better job cooking in a Farberware cook set from Walmart. I would not recommend them to anyone ever. All my friends that are engaged and going to bridal shows avoid them at all costs. They will try to woo you with a free trip, but it is a rip off!

I purchased a juice extractor in January 2006 ($500). The item has a 5-year warranty which expired in January 2011. I called Hycite customer service because I wanted to purchase a new blade for my machine because the current one is no longer working. I was clear that the warranty has expired, which is why I explained that I wanted to purchase a new spare part. I was told that the product had been discontinued, that they have no spare parts, and because the product was no longer under warranty, they were not obligated to do anything.

As many others, I have been misled by the Royal Prestige Company. I bought $2,500 worth of pots, pans, knives, and a juicer. I was not aware of the 24% interest rate until it was too late. I also made a late payment which I paid off and it also included an extra payment ($525.00) for the following month. I made numerous payments but somehow I still owed over $2,000.00. While I was looking for a home to purchase, I found out that my credit showed 3 negatives when I should have had only 1. The 2 negatives were from Royal Prestige Hy Cite. I called Royal Prestige and told them of the mistake and they told me that it would be removed within a month’s time. That never happened and I stopped making the payments.

The worst customer service ever. The attendants do not answer or explain your questions and they are very rude. This company, Royal Prestige, should be more clear about their rules. By the way, the Royal Prestige should train their attendants how to treat the customers that are paying them salary. I will never ever buy anything from Royal Prestige again. And if you have not bought anything from Royal Prestige and you are reading this, do not buy because you are not going to have a royal treatment.

Lies, lies, lies. I was told everything had a lifelong warranty – lie. My cutting board (which was really cool looking) after about a year, completely fell apart. But I guess even though the sales rep promised me a lifetime warranty, the cutting board only had a one-year warranty. The sales rep promised me that if I had to send anything back, I would be emailed a "shipping and handling" label. But nope, Hy Cite told me that I was responsible for shipping and handling. If I were you, do not buy this product. Instead, go to Wal-Mart and spend $200 on some Paula Deen's and be well. Do not buy Royal Prestige.

Very bad business ethics - Some of their products are good but not nearly worth what they are sold for. Most of the price of the product goes to the person that sold it to you and to advertising. Only about 20% of the total price is product; so if you bought the 8 piece set for $2,100, the pots are only worth around $400. I know because I’ve been to one of the meetings they have for distributors. They also use high pressure sales techniques that are unfair to use on people making a decision.

What happened was my wife and I were led to believe that if we did a presentation in our home with our friends and family in attendance to listen to the salesman’s spiel about NutraEase pans, then we would receive a free grader/chopper. In reality, we didn’t get anything free unless we bought something. Needless to say, we got suckered in to financing pans we really couldn’t afford. The salesmen clearly could see we were living check to check, but did he care? Nope, not one bit just as long as he made his quota. These NutraEase pans are not worth the money they cost. People at Royal Pain keep on calling and bugging. They’re rude and they threaten you with financial ruin or your credit. The pans are not worth the time or money. Don’t buy them!

I was given a Royal Prestige Fry Pan. It was missing some parts. I tried to email and call the numbers on the web page to buy the replacement parts. I have never been so aggravated by someone in customer service. I need the power cord and the pressure relief for the pan lid. I was told that I could get the power cord but not the pressure relief. The pressure relief was only replaced under warranty. If you pay $900 for a set of cookware and have to scrap a lid because of a $5 pressure relief and know it ahead of time, would you buy the product? I can promise you I would not and will run if I hear their name mentioned. Parts are parts. Support your product. If a customer has money to spend to maintain the product, sell it to them. Don't tell them after it is out of warranty it is no longer supported. Give me a break!

I received a call from "Bridal Registry" as did the other ladies in my office who are all soon-to-be-brides. So this disclaims what Staci said when she called me and said that I was one of the lucky few chosen to win free gifts. I let her talk to me; she gave me a claim number that I had to use when I go to the show to pick up my gifts. That was the stipulation: I attend a "show" and I will, under no obligation to buy anything, receive my gifts. I did my research and they are under a company called Royal Prestige (also known as Dinner4two; they all have such bad reviews).

The water is going inside and into the middle portion of the SPO135 4-piece double wall mug set.

Sure, they do give you that gift package after you attend the show but the gifts suck. The passport to value thingy is useful since it's discounted stuff, but otherwise, it's totally utter tripe. I tried the cookware at a friend's place (she purchased) and it was awful. She and her fiance were so disappointed, I was too. We cooked it the way she said and everything. We tried a couple of times after that but no luck and the company was of no help. The manager/boss guy at D42 actually screamed at my friend. Do not go ever. Their presenter was at least nice.

I have owned the pots since early 1990. I bought them from a college student. I have never had a complaint. I had a handle break; they replaced it. No questions asked. I also had one of the steam tips break. They replaced it. Those are my main set of pans. I use them daily. I also got the china & silverware. I am very satisfied.

After reviewing the cancellation policy, yes, I'm very disappointed and bothered by the way I was treated and by the way I was lied to. I recently made the decision of cancelling within the 3-day period of time and what do I get a total scam. Not only were they rude to me as to why I was cancelling but was told I was going to receive a call shortly to confirm but never did, why, because it’s not in their benefit to lose money. I called again and nothing, the same thing and then when I called corporate, they said they never got a call from me but the previous calls all went through and were recorded, but not when I cancelled! I gave 20 recommendations, those 20 people I'm calling today and just letting them know what type of people Royal Prestige is!

I was promised by a representative, after I purchased cookware, that I would be mailed the cookbook and the utensils because he didn't have them with him. All the numbers he gave me were bogus. He did a presentation in Birmingham, Alabama at the Homewood Suites on 280.

I went to a presentation of the cookware and I was totally taken in by the amazing things the cookware was promised to do. After receiving my cookware, I was very enthusiastic about cooking with them. I read all the packets and watched the video on how to cook with them. I then proceeded to follow the instructions and wash them with soapy vinegar water. Afterwards, when I tried to use it, it burned badly. I thought that maybe I had not washed it thoroughly or long enough, so I proceeded to do it again. The next time I tried to cook with it, it burned again. When I called them to say that I was totally unsatisfied with the product, they told me I only had 3 days to say I wanted to cancel the order. They then referred me to the warranty division, where I am expected to pay to ship a defective pot that I do not even want anymore, for them to determine if I can receive another pot.

After attending a bridal show and being "invited" to attend the presentation, my fiancé and I decided to go to the show. We went in with plans to not spend any money. They did their job, which is to sell. We ended up buying the cookware. Like others, we were promised a "free" trip, which they explain very clearly does not include your flight. We thought the trip was a great perk and we might use it, but never ended up doing so. We also got a 12 place setting set of dishes.

Do not make decisions in haste. This is exactly what Hy Cite/Royal Prestige tries to get you to do. My fiance and I bought a set of pots and pans during a seminar 5 months ago where the presenter made cooking with them look oh-so-easy. First, it is not easy to work with the pots and pans. They come with a DVD of instructions, and I've cooked while watching the DVD, going step by step, and the food still does not turn out the way it's "supposed" to. I have yet to cook a steak without drying it out or anything at all without the pots turning brown, which means they have to be polished after every use. Second, I've called to see what I could have done with lowering the price or returning them as I was not satisfied. But they will not consider anything.

Like everyone else, we went to the show, and were presented with the dishes. We ordered the pots and pans, as they were the best option for us. I cannot complain about the merchandise. We like the pans and use them. My complaint is with the company itself. My husband was laid off for a period of 6 months. During this time, our finances were tight, and we had to make cuts where we could. For two months, we could not make our payments. Now, we make the payment each month, but we have not been able to catch up on what was previously unpaid. So each month, they send us texts, emails, phone calls, and contact both of our parents as well. They tell us that it will be marked as a bad debt, and go to court.

My water filter broke so I sent it back a month ago. I haven't received the new one that you were supposed to send. I would like to know how long it will take to get it back.

I tried to cancel before the arrival, but was too late. I talked to Sonya a few times, she encouraged me to try them so I did. Of course, I hated them. The cookie sheets warped from the first time I used them. I cannot keep the pans from being dingy. That's the first problem. The second is I was behind on all my bills and I explained as soon as I get the money, they will. (Mary was this lady) They called my work and all my reference homes and work numbers 10 times a day. I then spoke to Mary again and said I will try to send a payment ASAP so they decided to take 2 payments out. That was 426 dollars about, almost bounced my account and couldn't get groceries until I disputed through my bank. Still, they lie and say I authorized, but I did not. So I'm out that money. I am so fed up with this company. I will go to every wedding show in Pittsburgh from here on and tell everyone I see going to them that they are a scam, ripoff thieves.

I was invited to a demonstration of Royal Prestige Products at a friend’s house about 4 years ago. The salesman Ysidro ** did the demonstration and I purchased the cookware and water filter. At first, I wasn't sure if it was the best decision I made in investing so much money on these, but after receiving the products, the salesman came to my home and showed me how to clean them and use them. After that, I purchased more items from him and I feel this product has good quality and is worth each dollar I've spent on it. I am very happy and satisfied with the service I've received from the salesman, because every time I call him for something, he is very willing to answer my questions and give me the service I need for the filter or any new product I have questions on. It's the best investment I've made, because my cookware still looks new and I can save time in the kitchen and I can cook healthier and quick meals for my family. Also, any replacement parts that I need are sent to my home from the company immediately and free of charge. Thank you Ysidro ** and Royal Prestige for making my life more easier and healthier for my family and me.

I bought a set of pots and pans for my son and daughter-in-law as a wedding present, and they hate them. The cookware is junk, and when I contacted the company I was told that I could not get a refund, and the account had to be paid. Just yesterday, I received a phone call about a late payment from June 2011. It is now January 2012, and the man on the phone was extremely nasty and accusatory. The people are running a scam with a ** product, and have you sign a contract before you even know what you're signing. Do not purchase anything from them.

We attended a wedding show, after which we got contacted by Table Charm, to attend a presentation, and we were told we won a whole bunch of different things, including a cruise and hotel stay of 2 days, or an all-inclusive vacation. All we had to do is attend a presentation, and there's no need to buy anything! Boy, were we taken for a ride. The presentation was supposed to only take 1.5 hours. We were brainwashed for 2 hours straight, then the rep cooked a small piece of chicken and some veggies, and voila! Then, they started to throw numbers around, and lo and behold, it is our lucky day! We can save so much money, if we buy the cookware now. I felt it was a scam, in my gut. They are very good at what they do, and they put so much pressure, and throw things at you, and make you feel guilty about your current eating habits, in one word, disgusting.

I attended a bridal show recently and signed up at the Dinner 4 Two booth, which is a cooking demonstration provided by Royal Prestige cookware. I received a hot pad and was told by the booth attendant that I would receive a call to attend a cooking show. Sure enough I received the call two days later. The caller described the prizes I could get for attending the show and that no purchase was necessary. My fiance and I attended the cooking demonstration with hesitation that the experience may be too good to be true and we both agreed we would not make any purchases. We entered the room and were greeted by a very polite demonstrator. He was friendly and easy going. The demonstrator started cooking then began telling us about Royal Prestige Cookware. After the food was done, he served us up a really good lunch cooked in the cookware being presented.

I happened to receive a call from this company as well this past Friday, letting me know my fiance and I had won some things and that we'd need to attend a demonstration to redeem them, etc. Being the naturally skeptical person that I am, I googled the company and was subjected to multitudes of reviews; some reviews were good, others were bad. My fiance and I decided that we'd go anyway since we had nothing better to do and it would get us out of the house for awhile.

We bought our cook and bake ware at an event sponsored by Royal Prestige. We went because we were offered a free honeymoon vacation. This has been over 7 years ago and I honestly hate everything I got from them. My bake ware warps every time I use it, which they said would never happen. My pans stick and have to be cleaned with Bar Keepers Friend after almost every use. My pots are okay, but nothing special. I would much rather have a cheaper set of cook and bake ware. I actually use my other cook ware more often because it cooks great and I know I can put it in the dishwasher and it will be clean the first time.

I was lied to and was told I would receive two free trips, $500 worth of gift certificates (for a bunch of junky items) if I purchased the cookware, flatware, and knife systems. The company damaged my credit after filing against me after one missed payment which was lost in the mail! I had paid my bill on time or early for 2 years before that one missed payment that had been lost in the mail. I can not say enough bad stuff about this company. They are rude, lying, manipulative individuals and I hope they are put out of business soon!

Well, I have read all these negative reviews, and have not seen any positive reviews. I must say that I am not disappointed with my pots I bought. Me and my wife went to this demonstration and the whole time I was thinking this was a pyramid scheme. I was right. It was a scheme. But I was actually impressed with the quality of the pot and the demonstration. I looked over the pots before I made my mind up. I have always been one to believe you get what you pay for. Buy something cheap, throw it away in a year.

I give this company a zero in their products and services. Yes, I bought some pots from this company called HY Cite/Royal Prestige. This company is horrible, because their products are cheap and no good. When you try to get hold of them, they don't answer or say you have dialed the wrong number. I tried to return the pots and I couldn't get hold of them at all. I tried to get hold of them, but I was unsuccessful, so they put me in collections. Until right now, I have these pots, and I don't even use them.

A lady came to my house. Her name is margarita. She used someone else's name, because she sign my order as Braulio. She promised me a gift after my over $3,000.00 purchase. She also promised me a gift, which was never received. When I called her to let her know one of my PCs was broken, she was very rude and hung up on me. I decided to call the company direct, and got the same rude service. They said they were gonna let me send the broken PC under warranty, and to wait for a phone call to let me know when UPS was coming to pick it up. They never called me. Now, they want me to mail it at my own expense, which is not a lot to mail, but I should not have to pay anything. I have already paid the $130.00 shipping charge. The customer service is the worst, and food sticks on pans. My Rachael Ray set I had before, works better than this, and they refuse to take their things back.

I love the Royal Prestige cookware and knives that I bought at a demonstration. My fiancee and I were invited to the demonstration, told we'd "won a trip" or something. Of course, it's obviously a promotion to get you in. You can't expect a for-profit company to just give you stuff. So, I went in knowing it was a sales pitch. I think the difference between me and many of the other couples with complaints here is that I was already in the market for an excellent set of knives and cookware. I cook all the time. I love to do it and I wanted great tools to do it with.

My wife and I have had a Royal Prestige set of cookware and knives for 28 of the 30 years we have been married. For the money, there is no better cookware out there. It does exactly what they tell you it will do. The only time food sticks, or gets messed up, is when you have the heat too high, lower is better. We will give a set of pans and knives to each of our 5 children for wedding gifts, so they too can feed their family food that is cooked the way it should be, and tastes like it should with nothing additional from the pans in it. One of our sons asked when he was 12, if he could have the knife set when we died! If you are having problems cooking with these pans, it does require a whole different way of looking at the cooking process. We too had to learn how to cook with them, but is worth the time to learn. We love Royal Prestige.

I bought a prestige food processor mixer grinder in one store (Sekar Stores, Medavakkam). But within one month, it got repaired and if we go and ask them they are not responding properly. And for the demo also, they didn't come. I need an action to be taken immediately because due to this type of store, a good company name is getting spoiled. Waiting for a good response.

Mr. Pablo ** was supposed to meet me at my home for a return of payment. I know he will not return my calls. Please call me at ** and ask for Jose. I have a check from your company and it needs to be replaced due to insufficient ink. It’s not a readable check. It is for $100.00.

I ordered a cookware set and I received them. I really think the ones I received are not the same ones from the presentation. I was aware of the price and I was paying them monthly as I was supposed to. I was out of work for a few months and missed a few payments. I was aware and I knew interest and late fees were going to be added which I had no problem with.

Can I rate it less than 1 star? We received our 10 piece cookware set back in March, and overall, I was happy with it. In October, I was contacted by a salesman named Kevin who told me that I could have the rest of the knife set and the block to put them in for only around $5 more per month, and I would not have to make any payments until January. He said that I was a preferred customer and he could see that I had made a double payment in September. I told him that I had made a double payment because since we had moved to Colorado from Memphis, TN in August our August payment was late. He told me I should receive my knives in 2-3 weeks and to disregard any bills I got in the mail. I never received any knives, but I did receive a bill. The bill did not reflect the increase on it. I called Kevin on 11/18 and got no answer.

Like most others, my fiance and I entered a ballot at dinner-4-two's table at the Cambridge Wedding Dreams Bridal Show, and a few weeks later received a call from them stating we'd won. No cost to us, we had our choice of either two different trips or gift card for rings. All we had to do to collect was attend one of their sales presentations. Total scam!

My (now) husband and I went attended a seminar about a year ago. The rep. basically said that if we purchased the dishes, we would receive a free trip, knife, and $1000 worth of groceries. None of the aforementioned things came free. Our payments increased after about 6 months, which was expected. However, about a year after our purchase, I called to try to lower the payments or the APR. The rep was rude and non-compliant. I was told that I could not return any of the unused products and that I should have read my contract even though the rep told us something different.

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee.

My fiancé and I attended a Quince/Bridal in San Antonio, TX a few weeks ago and signed up with a few vendors for informational purposes. I received a few calls from out of state numbers and forwarded them to voicemail.

This is a real scam. First of all, they trap you into buying their cookware. And they call you non stop when you're not able to make a payment on the due date. They even call your employer. They are the most horrible people to deal with. They have the worst customer service. They go knocking on your door when you don't make a payment on time. This is ridiculous. With this economy, these people will really make you want to kill your self. Don’t buy their products.

Bought the Royal Prestige pots and pans about 7 years ago. Been using them ever since, probably the best investment I have EVER made.

To whom it may concern,

I thought I was getting a good deal--pots and pans that didn't stick with a 50-year warranty along with a free knife set. The knife set wasn't complete (I got a few knives to put in the block but still had half of it missing). I figured it's no big deal and that I can buy the rest later since they were free. Well, the knives turned out to be dull. Also, they never sent a knife sharpener along with the set, but they had a spot for it in the block. So I ended up with dull knives.

I went online to find out about a family heirloom set of knives. They are the episure series, the reason being because I recently took them to a house of knives to get sharpened. They are over 20 years old. The manager/ professional tradesman capable to sharpen this set was amazed at how great these knives were - light, comfortable and although, it looked like a basic French/European knife, it had the blade of a fine Asian design. This knife set is great, the pots that came with the knife set are still used today by my mother. They cook the way they were promised.

I was invited out to a bridal registry show where I was told I had won a vacation and some toasting glasses. I went out to the show where a really funny presenter told some jokes and cooked a little sample of food. Overall we had a good time and left with what they promised us and bought some amazing cookware. Six months later we have saved money on eating out and lost weight from cooking healthier. It is an amazing product and gets unfair reviews on this site.

Royal Prestige is a scam. They will ruin your credit and make you order products worth thousands of dollars. Their representatives will constantly harass you with phone calls to your cellphone, home job, and even your husband's job. They will collect money unauthorized from your bank. Their representatives falsely make orders for you and have you paying them regardless.

Royal prestige kept sending a representative to keep asking and trying to convince us to buy their pots and pans. I had already seen the demonstration 2 times, and they had to do another in my house. I was not going to buy anything, but because they would not leave me alone, my husband and I decided to get them off our backs. That is the worst decision we ever made.

My wife and I bought some of this "**ware" to cook with before we got married last year. It was so awesome that we would finally have some "great" cookware. Boy, were we wrong! This is the worst cookware known to mankind. I can't believe I let my wife and myself fall for this. Everything, no matter what you cook in it, sticks to the pan. They show you in the meeting how it is so easy to clean, but they are full of **. I wish that I could get a hold of the people who sold us this "**ware" and sue the holy ** out of them for false advertisement! Anyone who has any leads or who knows how to get back at those people, please let me know. **.

In April 2009, my husband and I attended a seminar at a hotel because we were told we won a vacation and a $1000 grocery card. We were also told that all we had to do was sit through a demonstration of some cookware. A friend of mine's brother had just done this same thing, so I thought it was legitimate. During the presentation, the representative made the cookware sound amazing, but never actually used it to cook like I was told he will. That should have been enough to realize something was wrong, but I was dumb and pregnant; the thought of making my own safe baby food clouded my judgment.

I was supposed to receive a set of knives and is almost 4 month and I don't have nothing yet.

Table Charms or Royal Prestige whatever the name is, is a scam! On December 9, 2010, my fiancé and I received a call from Table Charm **** to come in for a cookware show and receive free gifts consisting of gift card for 2 wedding tungsten bands, through ****, a 20-40% Distributor Direct Discount which can be used towards any of the Table Charm products, a 3-day/2-night dream vacation for two adults at one of the Adventure Getaways destinations or a 3-day/2-night accommodations package for two adults at an all-inclusive beachfront resort in the Bahamas, Dominican Republic or Playcar, Mexico brought from Viva Wyndham Resorts!

I met them at a bridal fair. We were asked to come give our opinions on some cookware and in exchange we would get a free hotel stay. We went and were told how bad the pots we were using for our health and they cooked food for us and let us taste it. They showed us how wonderful theses pots were and they would last us a lifetime and become heirlooms. We would never need another pot in our lifetime. We were told they do not stain. Upon receiving the thousand dollar pots I washed them in water and vinegar as I was told too.

I attended the West Palm Beach Homeshow in October 2010. After listening to the dog and pony show, I thought this may be a good product. Another participant asked the presenter where the product was made and was told somewhere in Italy. I thought the price was high but thought I would try it. While applying for an in-house financing plan, I again asked 'Dewayne' where the products are made. He again stated 'somewhere in Italy' and they are 'shipped from Wisconsin'. I have a standard practice to not knowingly purchase things, especially high-priced things from China.

This is a ripoff! The pots cook good for me but the free vacation was not true at all. They told us that we had to mail in the coupon within 90 days before we wanted to go. I mailed it in and it came back saying that it couldn't be sent! Now the finance company is sending me the bill on the first of the month and at the end of the month! I called them to ask about the bill and they made me feel like I didn't pay my bill on time. When I asked to talk to the manager, it sounded like he was on a cell phone.

Whilst cooking my family’s Sunday roast, I heated the oil in the roasting tin as I do every week, when I turned the potatoes. The enamel had come off and on the potatoes, not one was untouched with the enamel. I felt they were unsafe to eat so I had to throw them away. Unfortunately, our Sunday roast was ruined. I have always used Prestige and have never had any problems with your products, which is probably why I was very shocked that this happened.

I was promised information about possible vacation opportunities just for showing up at this silly sales pitch (that took 2 and a half hours) and was refused the information when we had to leave and couldn't wait another hour to sit and talk to the guy. I was also promised two entries for a free Harley Davidson, again, just for showing up and listening. I was done in an insulting way and should be charged for false advertising. We sat and participated for over 2 hours and were fed approximately 6 bites of chicken (for the both of us to share) and a small service of some paper-thin carrots. We had to eat it with our fingers.

I have had a wonderful experience with this company. I had a valve break on a few pots that I had for 23 years last month. They said they couldn't replace them since the style had changed, but if I send the whole set back they would give me new ones and they did. They stand behind their products and they work as they say they do!

Same as these stories. We did not know of any "allowed cancel times". We have been paying for this product for 3+ years now. $3300 is a lot of money. We have $1000 left to pay, 24% interest. They call often for money. Granted they have lowered the payment to ease the stress. In the end we did not get what we thought we got. We did not take the vacation. Our stories are just like the ones in the link - https://www.consumeraffairs.com/news04/2005/royal_prestige.html. $3300? Half of that amount would get us three times the amount of product at sears. And it would have worked just as well.

I'll try to make this as brief as possible but I feel that it's necessary to share my story with other potential consumers of this company. My fiancé and I received a phone call a month after attending a bridal show in Springfield, MO. We were told we received $600 worth of his/her wedding bands for free, a $1,000 grocery card, a 3-day, 2-night stay at an all inclusive Windham Resort in either the Bahamas, Mexico or the Dominican Republic and the chance to be entered into a drawing for a Harley Davidson motorcycle.

Sometime at the end of April/early June 2010, I kept receiving phone messages left on my phone from someone. They wouldn't say what the message pertained to, only that I should call them back. After about 15 calls from these people, I finally called back. When I did, I spoke with a very nice lady who told me that I had won these trips. But I had to show up for this cooking presentation which would take about 30-45 minutes to listen to and sample some food that was cooked. I told my husband about it and he was like, “Okay we can go.” We went and saw the presentation that was phenomenal! We really liked what we saw and were willing to purchase the pots and pans. But we wanted to talk about it and decide later. We were then told that we could have the stuff, but we had to sign up that day, that if we walked away, we couldn't come back and get them.

On exactly 8/18/10, my mother had 2 sales representatives from Royal Prestige come to our home to do a product demonstration for a juice extractor. I was present more or less during the time of the presentation. The sales representatives told my mother that she would be healthier by using the extractor. She was told she would be encouraged to eat healthier and promote a healthier lifestyle among the home. Well, tell me who’s not going to want to promote a healthier lifestyle after they buy a $1500 juice extractor.

Exact address is unknown. We purchased these (or agreed to purchase these) at a bridal show in Nashville, Tn. When we received the pans, they did not work as described. We even had a chef come over and try to use the pans and they didn't work and everything stuck to them and left a bad taste to the food. We called the company and they said it was user error and told us to wash them in vinegar. We did this with the same result. Then, when we asked about returning them, the representative asked if we bought a car, do you think they would let us return it?

I was told the juice extractor price was $1,200. I have been paying $400.00 per month. But now that I thought I had paid, the lady said I still owe $700.00 more, that is, for shipping and handling. In addition to the $1,200, I was told the product was easy to use--that is not true.

I bought a set of Royal Prestige pans and sat through a sales presentation with my wife and honestly, how do you go to these things not expecting to be asked to buy. We are quite happy with our cookware and china. We have had a few issues but they are generally resolved in a reasonably timely manner. What irks me is how stupid you people make yourselves sound. If you don’t read the contract then you deserve what you get. If the contract is in Spanish, tell the salesman to get an English one or get another customer. If you can’t afford it, don’t buy it. And if you are too stupid to use it, don’t buy it, as simple as that. Don't whine because you failed to protect yourself or someone told you Teflon were evil good god.

As a single person and 36 years ago, I invested in a set of Royal Prestige Cookware, kitchen knife sets, and kitchen cooking utensils. After 35 years of marriage, each piece to these sets are still in my kitchen and being used on a daily basis. As it has turned out, these sets have proved to be the best household investments of my lifetime as I've not had to make such purchases again as my parents and friends have. I've cooked for my growing family of four children, for friends and family and the cookware looks as good as new!

We bought $1600 worth of dishes and pots and pans. The glasses broke, the dishes broke, and there is horrible discoloration of the pots and pans. To make matters worse, the handles have begun to detach themselves despite our efforts to keep them tight. We've been harassed continuously by the payment center even though my husband paid half the bill in one shot. Overall, Royal Prestige cookware gets possibly 1 out of 10 stars.

I was told that the pots were top of the line. I was framed and scammed into buying theism pots for $1200.00. The pots are disgusting when you cook they hangs color not only that everything sticks to it. I was also advice by the sales representative Hat I could use them on the oven as well and when I used it the silicone on the handle exploded. I have tried to return the product but they refuse to take it back. Instead they told me that I don’t know how to cook. Everything sticks to the pan, changes color; the silicone doesn't handle the heat.

I was told that the pots were top of the line. I was framed and scammed into buying theism pots for $1200.00. The pots are disgusting when you cook they hangs color not only that everything sticks to it. I was also advice by the sales representative Hat I could use them on the oven as well and when I used it the silicone on the handle exploded. I have tried to return the product but they refuse to take it back. Instead they told me that I don’t know how to cook. Everything sticks to the pan, changes color; the silicone doesn't handle the heat.

I purchased a set of pans in March 2009. We had an in-home presentation where we were told that the non-stick and metal in other pans could lead to cancer and other health risks.They told us these pans would prevent this. My daughter and I both bought a set for $1600. The main reason for buying these was the health issues. We have young children in the family and wanted to make sure they were eating healthy. We were told these pans would not need oil to cook with and that food would not stick, this is not true.

My fiance and I got a call saying we won a 3-night stay at a hotel and all we had to do to claim our prize is come listen to a presentation. They would not tell me what the presentation was about, but for the sake of getting the prize, we went. First off, the guy that did the presentation had driven 18 hours to be there that night and I don’t think a company should make its employees drive that long to do a presentation. He told us that the pots we use has a spray on nonstick coating that can poison us so of course me being overly paranoid about stuff like that is gonna not want to use them. Second, he said that the only way to get this product is to go to a party. We cannot call and order and if I didn’t want the product, it was up to me, but I’m walking away from a great deal. So I felt pressured right there to buy it. Anyways, the pots are not supposed to stick.

I bought a set of 10 pots on 5/9/2008. In January 2010 one of the tops broke and then another as this is the pressure value or whistle on the lid and one of the lids does two pots. I have three pots that are of no use. I spent all this time ringing the company and also spoke to personally to Angela **. My answer each time was, “Yes, no problem. I get you them tomorrow.”