Royal Prestige Cookware Reviews

I had a terrible experience when I purchased a complete set of Cookware in early April 2024 with one distributor named Jeff **, who promised me that I would only need to give him the names of 10 families to get my money back into my account. Her also said he will add a Juicer to my order if I buy the most expensive option he presented to my family. He lied on adding a Juicer that never arrived till today. He lied about my money returning into my account after giving him 10 names. He held unto my commission for 5 months with promises to send to me and would never send or pick my calls. He only pick my calls when he needs favor from me. Severals people I introduced him to do business had similar or even worse experience. This experience made me to concluded that Royal Prestige does not have a good business structure to evaluate their business partners. I am in the process of involving the law enforcement to expose this SCAM business.

The sales Representative Mercedes ** straight played me in my face with a supposed deal but turns out the pot quality is just too overpriced. On top of that I asked if I could return the pots and my money back she stated yes and now is saying I can’t get none of it back. Well I think it’s a ripoff stating the fact I have concrete text messages and she does not want to refund me my money. This is a fraud and unbelievable considering the fact she’s an elderly women. If there was not going to be no refund being put in place she could of told me that and I could of kept the pots and figured something out.

Royal Prestige is in my opinion the biggest scam!! Not only I am being charged thousands of dollars for 3 pots, but found out that I am also being charged interest by an unknown bank. I found out that the pots are NOT non stick even though I was told they were. Those cookwares are NOT worth the large amount of money they are charging us and I feel is disrespected and deceived by the company and their representatives.

I need to return a product and get the money I already paid back, and to have the contract in which they want to force me to continue paying the installments of the product I do not want eliminated, without affecting my credit. The advisor gave me a price and they are making me pay almost double. I contacted the saleswoman and she does not give me a solution. Please contact me.

I did buy several Products one year ago, it took almost 39 points from my credit score, I did pay in advance, never late and one year before I couldn’t get my points back. I can’t imagine if I had been a bad customer how it would be impact my credit… Be careful buying here, for instance if you have plans to buy a home it can be devastating.

This is the worst product I’ve bought. Also the people that attend you afterwards don’t do any good to you after they get their commission. I honestly wouldn’t recommend them at all. I’ve been had this for a long time and have not been impressed especially for the price. I'd just say take your money somewhere else.

This company is the worst company!! I purchased a water filter more the years ago!! I have to send them back the filter! Because it wasn’t working properly! Is Been 2 months trying to get my filter back! They said can’t gimme back the filter because they doesn’t have it! Or gimme my money back!! I lost $1.200. This is frustrating! Don’t trust in this company. They stole from me 1.200.

Their salesman do not have integrity or honor as core values. They promised one thing and do another. Their mark up is super high. We had bought around 3 different products and the last one was the water filter for kitchen and two bathrooms for around ** with tax, finance by them. Little do we now, we got 10 days to cancel after product got here on August 8 and today that I was calling to cancel my wife order, they told me it was too late and they refused to let me talk to a Manager and they do not have no control with salesman, because they are independent contractors. The salesman promised to install it as soon as we get it and conveniently went past the 10 days to cancel.

I had a lot of problems when using the warranty, the sellers do not explain that the 50-year warranty is only from the factory, if my utensils suffer an accident, break or are damaged by any accident, they do not fix it, this is written between the lines of the contract that almost no one reads because everything is done very quickly at the time, while the sellers are deceiving people with beautiful words and making them believe that they will have their beautiful and wonderful utensils for 50 years, but it is a big lie. They are the great deceivers.

I regret ever coming in contact with these people. Their service is not good at all and the quality of their products is even worse. Feels like I'm in debt for life with them. My bill doesn't seem to end. Definitely do not recommend getting this service at all.