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About Royal Prestige Cookware Reviews
Royal Prestige is a cookware brand that offers a wide range of stainless-steel cookware products, including pots, pans, skillets and pressure cookers. The company offers several lines of stainless steel cookware that all come with a 50-year warranty. The company also has juicers, tableware, cutlery and water filtration products.
Pros & Cons
Pros
- Healthy cooking method
- Large product selection
- 50-year warranty
- Sold individually and in sets
Cons
- Purchased through a distributor
- Can be pricey
Bottom Line
Royal Prestige Cookware is built to last and includes a 50-year warranty. The greaseless cooking method provides a healthy alternative to cooking with butter and oil. It does not sell products directly to customers.
Featured Reviews
My favorite thing about the cookware is the quality of the material. It really cooks well. You can cook everything in it. You can cook whole meals… Your cooking time is way down, ...
Read full reviewI’m really into cookware, knives, and stuff so when I saw Royal Prestige at a Christmas craft show, their guy offered to do a live presentation. I liked how quick, easy and mess-f...
Read full reviewWhat is Royal Prestige?
Royal Prestige manufactures several lines of high-end stainless steel cookware. All of Royal Prestige’s cookware is made of T316 surgical stainless steel. The Innove line allows for waterless, greaseless cooking, while the Novel line cooks meat and fish without any added oil, grease or fat for healthier cooking.
To purchase Royal Prestige Cookware products, you submit an online form on the Royal Prestige website, and the company will connect you with an Royal Prestige distributor. You can purchase pots and pans individually or in sets.
When you cook with Royal Prestige Cookware, you don’t have to add any fat or oil to the pan. You can use the cookware on induction-stove tops and in ovens up to 400 degrees.
Royal Prestige prices
Royal Prestige Cookware prices range from $2,000 to $4,500 per set. You can buy cookware products individually or as sets with five to 10 pieces in each. The company does not list prices on its website. To find out prices, you must contact a Royal Prestige distributor — fill out a form on the company’s website to connect with one.
Royal Prestige cookware FAQ
Where can I buy Royal Prestige cookware?
How do you clean Royal Prestige cookware?
What is Royal Prestige cookware made of?
Can Royal Prestige cookware go in the oven?
Is Royal Prestige an MLM?
Is Royal Prestige worth it?
Yes, Royal Prestige is worth it for people looking for high-quality, stainless steel cookware. The company offers a 50-year warranty on its products, and its cookware lines let you cook without any added fat or oil and very little water. Some products require no water. The cookware is easy to clean and dishwasher safe. If you're looking for a healthy way to cook your food, consider Royal Prestige Cookware.
Royal Prestige Cookware Reviews
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Reviewed Sept. 7, 2023
My mother purchased a filter for $1500 and the technician that came to her house switched it for a cheaper version, to make it worse the damn filter doesn't work and we we called customer service. They say that is not their fault but it is. It's been more than 3 months and finally some came and told my mother that what they did was wrong. Took the filter and left without any solutions a total fraud. My mom is 78 years old and today I'm going to hire a lawyer to sue them. Royal Prestige takes advantage of elderly people. They should be ashamed but we will take them to justice. Don't buy anything from them. They are a big fraud.
Updated review: Aug. 24, 2023
Sales had contact me and resolved the issue, still waiting to register the product in the system. Thank you.
Original Review: Aug. 14, 2023
I bought a juice extractor from one of the distributors (Roberto) at 4 yrs ago (at $800.00 dlls), 3 weeks ago stop working, called customer service and told them about it, they asked for the receipt which I don't have any more, I told them that, then, they told me to take pictures of it and send them, I did that, they reply my email saying that the extractor is not register in their system which is not my fault and they couldn't do nothing about it, they told me to contact the distributor who is still active with the company, they gave me his number and I called that phone number belong to somebody else, I called back customer service and I told them about the phone number and they told me is nothing else they can do. Don't do any business with this company, SCAM.

Hello A. Lara, than you for taking the time to submit your comments. My name is Denise Avila, the Social Care supervisor. I understand your frustration and I am here to help. I will be in contact with you to try and get your products registered for warranty. If you wish to contact us directly, you may do so at feedback@hycite.com. Thank you!
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Reviewed Aug. 12, 2023
First and foremost, this company is known for having good merchandise and being overpriced. Everyone is allow to do what they want with their money. However, when a representative is at someone's home for more than 4 hours trying to convince them to buy after having home owner say "no, thank you" multiple times that is disrespectful. Feeling like the only way they will leave is by saying yes. Trying to cancel the next morning but having this representative make you feel like you're not thankful enough of the discounts and extra merchandise added to your order it's insane.
Like I mentioned you're allow to do what you want with your money but if deciding to buy groceries or make a payment for expensive pots and pans because this individual representing this company didn't understand what no thank you means is insane. My mother will be keeping them because her kids will help her buy them but imagine elderly people on social security income who feel the need to buy because certain seller don't understand a "no thank you. I didn't know they would be that expensive" and drag a basic demonstration for 4 hours or more. It's not okay.

Hello Bre, I am sorry to hear this situation. We do not condone this type of selling tactics and will be reaching out to you to obtain more information and be able to escalate your concerns. If you wish to contact me directly, my name is Denise Avila and I am the Social Care Supervisor, you can email me at feedback@hycite.com. Thank you!
Reviewed July 18, 2023
On November 28, 2022 my wife and I invited two Royal Prestige Representatives to our home to discuss possibly purchasing some kitchen items. Once the meeting was over, we decided not to purchase any of the items. Several days later UPS delivered a box of kitchen items that we didn’t order. We have been trying to return the items ever since, the box didn’t contain any paperwork and was opened. So far, my wife has been threatened with collections and being taken to court over this matter.
Also, someone forged my wife's signature on a document that appears to be a contract. Yes, someone within the Royal Prestige Company forged my wife's signature in order to process the items and charge us. Whoever did this didn't know my wife has a unique way of signing her signature. My wife and I have been treated very poorly by this company. All we want to do is retune the unused items. Royal Prestige continues to harass us with threats of court and send us to collections if we do not pay. Do not trust this company.

Hello Mr. Ed, thank you for contacting us. I was able to locate the account of your wife and also review the notes in the account. We do show a petition to cancel an order out of time frame, I will be happy to contact you today and review the notes and documents receive for the order, to clarify any misunderstandings. If you wish to contact us directly, you may do so at feedback@hycite.com. Thank you!

Reviewed July 7, 2023
Hi. My recommendation is stay away from this company when they come to you. They tell you one price if you do a return. They give you another price because they don’t want to lose the commission. I return a shower filter. They told me the price was around 900 and right now that they process the return. My credit for that return was only 350 and my new balance is still around 1,650 and the original balance was 2,001. Once they knew I did the return, the guy called me, saying not to do the return because It was going to affect my credit.
I called customer service and they say it won’t and then the guy said that he’ll exchange the product for something else for the same price but they were doing it so they don’t lose the commission and that’s messed up because you work hard for your money and they just wanna take it away without no effort. Never buying again from this company and if they call you saying congratulations you won a prize hang up 'cause they are only giving you a cooking spoon just so they could come to your house and take your money.

Hello Aldair, I am sorry to hear about your experience. My name is Denise Nevarez and I am the Social Care Supervisor. It seems you went through a partial return process, and I would like to further review your account. I will be contacting you today to further discuss the status of your account. If you wish to contact me directly, you may do so at feedback@hycite.com. Thank you!
Reviewed May 18, 2023
We purchased a full set of products from Royal Prestige 15 years ago. Pots, pans, skillet, water glasses, wine glasses, big bowls, small bowls, cutlery and plates both big and small. This was our wedding registry so pretty big deal for us. Well they have been great for years until my dog hopped onto the counter and knocked two of the large bowls and a cup to the floor breaking all three. They did not break into large pieces but hundreds of shards. Thankfully no one was hurt and the dog did not get hurt beyond getting the crap scared out of him. I knew we had a 50 yr warranty for exactly this reason so I contacted them and after half a dozen emails I was told they would replace my entire set of dishes with a new pattern. Great. Sounds good to me.
After not hearing from them for a few weeks I reached out to them again.. Had to send 2 emails a few days apart before they replied and was told that nope no new dishes but I could get a chocolate maker or an 8in skillet instead. I have two sets of pots and pans already so this is not good to me at all. I tell them this and I am referred to the warranty page where he says that they can replace broken items with an equivalent product and that they do not make dishes anymore so nothing they can do. After several emails back and forth they add a 4 pc steak knife kit or a Dutch oven to the list of crap I could choose from for my dishes set. What is the point of a 50 yr warranty if they stop carrying the product and refuse to give you actual answers.
I am frustrated and annoyed with this whole process. At this point I would tell people to avoid them as the warranty is not real. BTW nowhere does it mention in the warranty information that if the product is no longer available they can just send you some small token to get you to go away. As for equivalent there is no way a 8 in frying pan is an equivalent product to bowls and cups. I do not care if it is the same price and who knows what the prices actually are. There is no list of items and what they cost and if you click on the buy now button on the website it says they will have a local salesman contact you.

Hello Andrew,
I am sorry to hear you have not received the service as expected. Glad to hear no one was severely injured. Unfortunately, our dinnerware is now discontinued, and we no longer supply any replacements. I will be happy to work with you and find a satisfactory solution as well as provide a copy of our warranty policy. I was unable to locate your account with the information provided, please email me at feedback@hycite.com and provide a contact number we can reach you at and your customer account number. Once again, I am sorry for the inconvenience, but we do want to make this situation better for you.
Thank you,Denise Avila
Customer Service Supervisor
Reviewed March 17, 2023
I bought 3 fry pans for over $2,000.00 US dollars and I was given the sales pitch that it was an investment and that they last a lifetime and is all SCAM. I bought my fry pans in June 2022 and by Jan 2023 I noticed the material started to fall off. I contacted the seller. She provided customer Service number. I called and sent the fry pans. I paid for the shipping. I have to buy new fry pans to use while waiting for the warranty people to inspect my fry pans. Royal Prestige received my fry pans on March 1, 2023. Today is March 17th 2023. I had to call to ask what's going on and of course they said I did not take care of the fry pans correctly that the FRY pans were overheated!!! LOL. I'm pretty sure everybody needs heat to cook!!! And that the warranty is for 5 years only not a lifetime like I was told. So I fell for a Scam and gave them $ 2,000 for cheap low quality fry pans. DO NOT BUY. THEIR PRODUCT IS A BIG SCAM.

Hello Veronica,
Thank you for taking the time to submit your comments. I was able to locate your account and review the notes on your request. Our product warranty is excluded to misuse of the product. Unfortunately, if the proper actions were not taken to clean and/or use the product, you do run the risk to void the warranty on that product. I will be happy to discuss options to apply warranty to your product. If you can email me at feedback@hycite.com today, I will be able to assist you. I will also try to contact you via phone this afternoon.
Thank you,Denise Avila
Customer Service Supervisor
Reviewed March 10, 2023
I have had a very bad experience with Royal Prestige, the sellers are liars, as long as they sell they don't mind lying, 1- they promise royalties that they never give, 2-they are not interested in the well-being of the client, they want to indebt us until they cannot. 3-It does not serve to make financial credit!! They have reduced me much more than what it generates to punctual payment! It has terrible customer service, they don't help or solve anything. In short, I will never recommend getting hooked on these products!!! Be careful!!!

Hello Andrea, thank you for taking the time to submit you feedback. I was unable to locate your account, but I would like to discuss further your concerns. Although the sales representatives work independently, we do promote the most ethical business practices. Please feel free contact me at 800-280-9708, Monday- Friday from 7:00am-10:00pm(CT) or Saturday from 8:00am- 1:00pm (CT). My name is Denise Avila, and I am Customer Service Supervisor. You may also email me at feedback@hycite.com and I will respond back today.
Thank you,Denise Avila
Customer Service Supervisor

Reviewed Feb. 24, 2023
I bought a $1600 piece of cookware from Royal Prestige Cookware on 2/1/2023. I try to return it on 2/24/2023 because I had no use for it. Customer service claims that since the box was open to ensure everything was delivered that I no longer could get a refund or return the item.

Thank you for taking the time to submit your comment. Our return policy does state that all merchandise must be new, unused, and the box must be sealed (as delivered), for a return to be accepted. I apologize your items no longer qualify for a return but if you wish to discuss an exchange option, please contact us at 800-280-9708, Monday- Friday from 7:00am- 10:00pm and Saturday from 8:00am- 1:00pm. I was unable to locate your account with the information provided but I will be happy to answer any questions or concerns you may have, please email me at feedback@hycite.com.
Thank you,Denise Avila
Customer Service Supervisor
Reviewed Jan. 10, 2023
The customer service is set to don't acknowledge returns! In 2021 I purchase a cookware 8 pieces set plus the Paellera for my son's wedding git. In November I received an invitation to watch a video and win a prize, I did and then I received a call from Carmen ** telling me that an agent will come to my house to give me the prize. Camila came gave me the prize and sold me a pressure cooker, coffee maker and a chocolatera. The order was placed on 11/29/22 and shipped 12/02/22. When I received it I tried the chocolatera, I didn't like it and call the number for customer service, they never answered, and in January when I finally reached Carmen ** and Camila, they told me that they are going to call me back, never did until today that I call them both. Carmen ** asked me for three way phone call with Camila.
At 1:00 pm the call was done, no solution, I felt that my integrity was questioned about if I called, or why I didn't google for another number for customer service. They said that they can help me if I refer other clients and pay me from that sales commission, which I will never do and let any of my referrals to have a bad experience. It is sad that a company that is supposed to be good, doesn't have a good customer service. VERY VERY VERY DISAPPOINTED.

Hello Teresa,
I am sorry to hear you experience has been less than satisfactory with our service. I will be happy to review the status of your account and see what options I can offer. Unfortunately, the time limit for a cancellation/ return has expired since the order was received over 30 days and as stated in the packaging of your order, the items must be new and unused for a return. Please email me at dnevarez@hycite.com with your account details as I am unable to locate your account based on the information you provided.
Thank you,Denise Avila
Customer Service Supervisor
Royal Prestige Cookware Company Information
- Company Name:
- Royal Prestige Cookware
- Address:
- 333 Holtzman Rd
- City:
- Madison
- State/Province:
- WI
- Postal Code:
- 53713
- Country:
- United States
- Website:
- www.royalprestige.com
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