Royal Prestige Cookware Reviews

I was a customer for a long time until now, when a purchase a blender and in a month is was not working properly, it paid ridiculous price for it and now I can not even return it, they will not replace it for a new one. Their products are not worth it and they are robbing people. I WILL NEVER BUY ANY MORE PRODUCTS OR RECOMMEND TO ANYONE TO BUY THEM.

Royal Prestige is a scam. Don’t ever do business with them! I worked in kitchens and honestly Royal prestige utensils sucks. The knives are the worst knives I have ever dealt with. The people are inconsiderate big time the cookware chip and break every time. Worst people ever. Not even one star worthy!!!

Scam! Scam! Scam! I tried purchasing a blender under credit, gave my initial payment thinking I would be approved for the purchase. Got a call several weeks later to tell me I didn’t qualify for the purchase of the blender. I asked that they return my initial payment of $259.00 since I didn’t qualify. Till this day they have not returned my money and customer service gives me the run around. Do not trust these people. Anibal ** in the DFW area. Do not trust him.

I purchased a set of five Royal Prestige kitchen knives expecting premium quality and a strong warranty. The knives broke, and when I called customer service they told me the warranty “doesn’t cover.” This is unacceptable, especially considering the high price and all the promises about the strong warranty coverage. The quality is not what they advertise, and the warranty is a scam. I do not recommend Royal Prestige to anyone looking for reliable cookware or honest customer support.

Need a replacement part. They sent the wrong part. NOW, 4 emails later and nobody will contact me back. The part is a PRESSURE RELIEF BUTTON - AN IMPORTANT SAFETY PART. The cookware is pricey. The cookware is made well. Everything is great UNTIL IT'S NOT. CUSTOMER SERVICE MAKES A HUGE DIFFERENCE IN CUSTOMER OUTLOOK. Go buy another brand and save money. You will not be missing anything you cannot live without.

TERRIBLE CUSTOMER SERVICE. SCAM SCAM SCAM. The products are extremely overpriced compared to similar cookware available on the market. While they claim high quality, I didn’t notice any performance that justified the cost. I would not recommend Royal Prestige unless you’ve thoroughly researched the product and are comfortable with the sales model. There are plenty of quality alternatives out there without the pressure and inflated pricing.

I feeling cheated, by this company. I bought a water filter, but isn't working good. The seller said that they will send me a new one. But that never happened. And I called many times to the company and no one make solutions. They asked me for send this back to the repair center by my own cost but they know since first day that I received the product that this isn't working good. I never I will recommend it to anyone one.

* The product doesn’t last. * Everything you cook sticks. * “50years warranty” it’s a joke because when you do a claim and send items for replacement they make the assumption that the it’s intentional damage.

This has been the worst thing I ever buy, they said they will come in and visit you or help with the install of their products, never came. I was harassed by them, when it came to payment, never missed a payment until I lost my card, they keep calling me 20 times a day every day, from different numbers. I wonder if is anyway were I can sue them for all the harassment I went through, very unprofessional and very uncomfortable when you spoke to them. They have no respect for you, becasue they called every-time during my work time, so I wanted to register myself and check my account status and see how much of interest I pay, this is ridiculous High, I WILL NEVER BUY FROM THIS COMPANY AGAIN, and if I can return a product that you guys never came and install, I will.

Can someone please help me?! My mom bought a water filter from Royal Prestige May 2, 2025. The people that sold it to her came to install it couldn’t install it until weeks later, turns out it didn’t even work! To top it off, my daughter and I drank from it and my daughter ended up getting sick the day after! When we talked to customer service, the only solution was to send us an article of 4 pots we can choose from in replace of the filter! 1 pan for $2000?!!!! I’m so desperate that I’ll put number out there in hope that someone can help me! We don’t want a $2000 water filtration that doesn’t work! Is there someone higher in Royal Prestige I can talk to or file a complaint against this matter?