Royal Prestige Cookware Reviews

RED ALERT!! ALERT THIS COMPANY. IT'S A SCAMMING INSTITUTION. If I could give this a 0 star I would. People please review the warranty for Royal Prestige product you're buying, to my knowledge the warranty they sell you is super but when the product goes bad they make it impossible to give you the warranty, we are in a lost for about 12k USD and now have nonworking products from them and now they refuse to honor the warranty they promote when they sell you this products that are super expensive by the way. So be aware that royal prestige it's a scamming business when it comes to the reliability of their products and warranty. Don't fall in their lies like I did. All this producs are it's expensive and they don't work how they supposed to work and they do break easy. Be aware of this company scam.

I bought a package and 2 pans with the black anti adherent. The anti-adherent was not good so it got loose. I asked for the guarantee, they never agreed so they return the pan and I got really frustrated and angry because I thought it was a serious company and they respect their promises, so don't buy it, there are other much better options with better guarantee. And better price.

Osage ** collected money from me for Royal Prestige Juicer and failed to deliver the item. He doesn’t pick my call and will not respond to text messages. I will appreciate if someone can look into this because I really love to have my Royal Prestige Juicer.

I bought my pots and pan back in the late 90’s with 45 years warranty with all bells and whistles. Now that I am trying to get new handles Royal Prestige tells me I have to send them in because they are too old and will replace with lesser quality products depending on inspection of product. My set was almost 3k and 7ply pans. The best at the time. They want to replace with 5 ply pans, lesser quality (already had 1 replaced and is cheap quality) and not promising them to match as a set (Which at the time buying the set was their sales pitch, the big deal) even now is their pitch.

I bought a Comal and pressure pot, after they said will come to my house to show me how to use, never show up. I ask for the warranty, but they said that I need to paid shipping to send to the company for check if its qualify for warranty. I think it's very unprofessional the treatment to a customer, it's not a cheap price I paid it for.

Hello well about two years ago I ordered a water filter. OK well the guy never came back to it so back in August somebody came to my house and told me it was wrong water filter so he told me you were gonna give me another one and then he said the other ones gonna be paid off. They messed up my credit. I’ve been waiting for them to fix my credit because of Royal Prestige. They keep on charging me something. It’s already paid for. I already talked to somebody and they’re just giving me the runaround. They’re using my son’s information. Messed up my son's credit.

I had a terrible experience when I purchased a complete set of Cookware in early April 2024 with one distributor named Jeff **, who promised me that I would only need to give him the names of 10 families to get my money back into my account. Her also said he will add a Juicer to my order if I buy the most expensive option he presented to my family. He lied on adding a Juicer that never arrived till today. He lied about my money returning into my account after giving him 10 names. He held unto my commission for 5 months with promises to send to me and would never send or pick my calls. He only pick my calls when he needs favor from me. Severals people I introduced him to do business had similar or even worse experience. This experience made me to concluded that Royal Prestige does not have a good business structure to evaluate their business partners. I am in the process of involving the law enforcement to expose this SCAM business.

The sales Representative Mercedes ** straight played me in my face with a supposed deal but turns out the pot quality is just too overpriced. On top of that I asked if I could return the pots and my money back she stated yes and now is saying I can’t get none of it back. Well I think it’s a ripoff stating the fact I have concrete text messages and she does not want to refund me my money. This is a fraud and unbelievable considering the fact she’s an elderly women. If there was not going to be no refund being put in place she could of told me that and I could of kept the pots and figured something out.

Royal Prestige is in my opinion the biggest scam!! Not only I am being charged thousands of dollars for 3 pots, but found out that I am also being charged interest by an unknown bank. I found out that the pots are NOT non stick even though I was told they were. Those cookwares are NOT worth the large amount of money they are charging us and I feel is disrespected and deceived by the company and their representatives.

I need to return a product and get the money I already paid back, and to have the contract in which they want to force me to continue paying the installments of the product I do not want eliminated, without affecting my credit. The advisor gave me a price and they are making me pay almost double. I contacted the saleswoman and she does not give me a solution. Please contact me.