About Royal Prestige Cookware
Royal Prestige is a cookware brand that offers a wide range of stainless-steel cookware products, including pots, pans, skillets and pressure cookers. The company offers several lines of stainless steel cookware that all come with a 50-year warranty. The company also has juicers, tableware, cutlery and water filtration products.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
Pros
- Healthy cooking method
- Large product selection
- 50-year warranty
- Sold individually and in sets
Cons
- Purchased through a distributor
- Can be pricey
Bottom Line
Royal Prestige Cookware is built to last and includes a 50-year warranty. The greaseless cooking method provides a healthy alternative to cooking with butter and oil. It does not sell products directly to customers.
Top Royal Prestige Cookware Reviews
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My favorite thing about the cookware is the quality of the material. It really cooks well. You can cook everything in it. You can cook whole meals… Your cooking time is way down, ...
Read full reviewI’m really into cookware, knives, and stuff so when I saw Royal Prestige at a Christmas craft show, their guy offered to do a live presentation. I liked how quick, easy and mess-f...
Read full reviewWhat is Royal Prestige?
Royal Prestige manufactures several lines of high-end stainless steel cookware. All of Royal Prestige’s cookware is made of T316 surgical stainless steel. The Innove line allows for waterless, greaseless cooking, while the Novel line cooks meat and fish without any added oil, grease or fat for healthier cooking.
To purchase Royal Prestige Cookware products, you submit an online form on the Royal Prestige website, and the company will connect you with an Royal Prestige distributor. You can purchase pots and pans individually or in sets.
When you cook with Royal Prestige Cookware, you don’t have to add any fat or oil to the pan. You can use the cookware on induction-stove tops and in ovens up to 400 degrees.
Royal Prestige prices
Royal Prestige Cookware prices range from $2,000 to $4,500 per set. You can buy cookware products individually or as sets with five to 10 pieces in each. The company does not list prices on its website. To find out prices, you must contact a Royal Prestige distributor — fill out a form on the company’s website to connect with one.
Royal Prestige cookware FAQ
Where can I buy Royal Prestige cookware?
How do you clean Royal Prestige cookware?
What is Royal Prestige cookware made of?
Can Royal Prestige cookware go in the oven?
Is Royal Prestige an MLM?
Is Royal Prestige worth it?
Yes, Royal Prestige is worth it for people looking for high-quality, stainless steel cookware. The company offers a 50-year warranty on its products, and its cookware lines let you cook without any added fat or oil and very little water. Some products require no water. The cookware is easy to clean and dishwasher safe. If you're looking for a healthy way to cook your food, consider Royal Prestige Cookware.
Royal Prestige Cookware Reviews
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I have had a very bad experience with Royal Prestige, the sellers are liars, as long as they sell they don't mind lying, 1- they promise royalties that they never give, 2-they are not interested in the well-being of the client, they want to indebt us until they cannot. 3-It does not serve to make financial credit!! They have reduced me much more than what it generates to punctual payment! It has terrible customer service, they don't help or solve anything. In short, I will never recommend getting hooked on these products!!! Be careful!!!
Hello Andrea, thank you for taking the time to submit you feedback. I was unable to locate your account, but I would like to discuss further your concerns. Although the sales representatives work independently, we do promote the most ethical business practices. Please feel free contact me at 800-280-9708, Monday- Friday from 7:00am-10:00pm(CT) or Saturday from 8:00am- 1:00pm (CT). My name is Denise Avila, and I am Customer Service Supervisor. You may also email me at feedback@hycite.com and I will respond back today.
Thank you,Denise Avila
Customer Service Supervisor

I bought a $1600 piece of cookware from Royal Prestige Cookware on 2/1/2023. I try to return it on 2/24/2023 because I had no use for it. Customer service claims that since the box was open to ensure everything was delivered that I no longer could get a refund or return the item.
Thank you for taking the time to submit your comment. Our return policy does state that all merchandise must be new, unused, and the box must be sealed (as delivered), for a return to be accepted. I apologize your items no longer qualify for a return but if you wish to discuss an exchange option, please contact us at 800-280-9708, Monday- Friday from 7:00am- 10:00pm and Saturday from 8:00am- 1:00pm. I was unable to locate your account with the information provided but I will be happy to answer any questions or concerns you may have, please email me at feedback@hycite.com.
Thank you,Denise Avila
Customer Service Supervisor
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The customer service is set to don't acknowledge returns! In 2021 I purchase a cookware 8 pieces set plus the Paellera for my son's wedding git. In November I received an invitation to watch a video and win a prize, I did and then I received a call from Carmen ** telling me that an agent will come to my house to give me the prize. Camila came gave me the prize and sold me a pressure cooker, coffee maker and a chocolatera. The order was placed on 11/29/22 and shipped 12/02/22. When I received it I tried the chocolatera, I didn't like it and call the number for customer service, they never answered, and in January when I finally reached Carmen ** and Camila, they told me that they are going to call me back, never did until today that I call them both. Carmen ** asked me for three way phone call with Camila.
At 1:00 pm the call was done, no solution, I felt that my integrity was questioned about if I called, or why I didn't google for another number for customer service. They said that they can help me if I refer other clients and pay me from that sales commission, which I will never do and let any of my referrals to have a bad experience. It is sad that a company that is supposed to be good, doesn't have a good customer service. VERY VERY VERY DISAPPOINTED.
Hello Teresa,
I am sorry to hear you experience has been less than satisfactory with our service. I will be happy to review the status of your account and see what options I can offer. Unfortunately, the time limit for a cancellation/ return has expired since the order was received over 30 days and as stated in the packaging of your order, the items must be new and unused for a return. Please email me at dnevarez@hycite.com with your account details as I am unable to locate your account based on the information you provided.
Thank you,Denise Avila
Customer Service Supervisor
Been calling, texting, sending emails and nothing. They don't answer anyway. For 1st time I order something on 12-12-2022 but I canceled on 12-14-2022 and today 12-28-2022 still waiting for my $ back. Never again, they not good, do not trust them or buy anything from them!
Hello Jennifer,
Thank you for taking the time to submit your request. My name is Denise Avila and I am one of our Customer Service Supervisors. I was able to locate your case number on one of the images you sent and is currently being worked with our Customer Care Department. The last contact we had with you was on December 29, 2022, and the request for the down payment is currently in process. We received your initial request on December 14, 2022 and proof of charge on December 21, 2022. I apologize for the delay due to the holiday in the month of December and January 2nd, our offices were closed. There is a follow up call with you on January 5th to confirm if the down payment has been refunded by the sales office. Please feel free to email me directly at feedback@hycite.com, if you have any further questions or concerns. Rest assure that we will work your case to make sure you receive your refund for the down payment on your cancelled order.
Thank you,Denise Avila
Customer Service Supervisor
Very disagree! I live in NJ and purchased a $1200 water filter. Something exaggerated to be a water filter but I still buy it, its installation lasted more than 4 months. Which I paid first but I decided to wait until they did me the installation as they had promised. I call many times until I try to return the product but it was not possible for any circumstance. Now that they make the installation paid for me, I call to defer the payments of after month and they tell me that they can do nothing. For 3 months I did not use the filter and the response was literally "That is not my problem. You had it in your hands." Really I would never buy with Royal Prestige again. They fool seniors. Thanks for nothing, the authorities should do something when seeing all these complaints.
Hello Clau,
Sorr to hear about the unfortunate experience. My name is Denise Nevarez and I am one of our Customer Care supervisors. Unfortunately, I was unable to locate your account based on the information provided. Can you please email me at dnevarez@hycite.com and I will gladly review the account and contact you directly.
Thank you,Denise Nevarez
Customer Care Supervisor
This whole company is a scam, they offer you great quality products only for them to break or not work. Then when you want to return it they either scam you into buying another product so they can help you. We’ve bought a water filter and then it broke, when we contacted the company, they promise to send someone and never did. We spent years trying to get someone to come fix it or replace it. Never did. Got a blender that broke and was told to buy a pan so they could help, then they ended up losing the blender so I can’t even get it back or get it replaced. They have the WORST customer service, and pressure you into buying new products. They are also extremely unprofessional, constantly avoiding and ignoring our calls for help. Emilia was extremely unprofessional constantly avoiding our calls after she got us to buy a product. I could go on and on but just don’t buy from this company.
Hello Alejandra,
I appreciate you bringing this to my attention. My name is Denise Nevarez and I am one of our Customer Care Supervisors. I would like to further assist your complaint and work to get the warranty for your products. Can you please email me at dnevarez@hycite.com with the best contact information to call or email you back.
Thank you,Denise Nevarez
Customer Care Supervisor
A lady took my name and number then called me. Said I won a prize and she wanted to come over and show me some products. Being that I live in Far Rockaway and the water is not good to drink I got the water filter and air purifier with the discounts. She said the amount would be 2,824. My first bill said 3,099. I called and advised I had already made a payment the first day before getting the product and a payment when the bill was due. How is it higher and added to my credit, I called and the reps are like programmed computers constantly repeating the same thing about a scamming. As contact they do not transfer you to anybody that can help you and basically tell you you're stuck paying more than you agreed to pay! I just want to start getting the word out through here and social so this company can be shut down for good! We are in hard times and this company is taking advantage of people!
Hello Cathy,
Thank you for taking the time so submit your review and bringing this to my attention. My name is Denise Nevarez, I am a Customer Care Supervisor. I was able to locate your account and will gladly clarify any concerns and misunderstanding with regards to your balance. Our focus is to have our customers satisfied with their purchase and our service. Please feel free to email me at dnevarez@hycite.com or contact me directly at 608-273-3373 ext.6319.
I order INNOVE 316L skillet, I followed directions. Paid $600 for it and it was nothing but junk! I sent it because food was sticking to the on and for that it had spots, they returned the same pan! Forget about warranty, they are nothing but a scam! I would give 0 stars if I could, I don’t recommend it. Stay away!
Hello Monica,
Thank you for submitting your feedback. I would like the opportunity to make this less than satisfactory experience and more positive resolution. If you can please email me at dnevarez@hycite.com, I will gladly review the process of how your warranty was handled.
Thank you,Denise Nevarez
Customer Care Supervisor
They will not honor the 50-year warranty! I paid and sent back my cookware about 1k and juice extractor which was worth over 1700 dollar alone. And they said it does not count if you use it often! Ask to speak to a supervisor and they give me the runaround. Stay away. I will file with a small claims court. They are great in sales but horrible in honoring their promises!
Hello Danny,
I appreciate your feedback and would like the opportunity to discuss the warranty process and see how I can assist you with your concerns. My name is Denise Nevarez and I am a Customer Care Supervisor. If you can please email me at dnevarez@hycite.com, I will gladly clarify concerns you have with your warranty process.
Thank you,Denise Nevarez
Customer Care Supervisor
I have no complaints regarding the quality of the cookware sold by this corporation, but this corporation is hungry for money and they will take it if you get them a chance. I logged on to my account with the purpose of paying my debt in full. I found out that the card on file expired two months ago. By calling customer service, I found out that I was already sent to collection. I was disappointed by the fact that they will not even try to grab your attention for courtesy as many other organizations do. On top of that, I was charged with late fees, which will not waive even though I paid in full. I have been a customer for about ten years, and found out by revising the statements, that the highest interest rate that I have paid is 22.79%, Ridiculous! This corporation is not recommended, they are wolves and will not feel sorry for taking your money.
Hello Mayra,
Thank you for taking the time in submitting your feedback. My name is Denise Nevarez and I am a supervisor in our Customer Care Department. I apologize the matter was not addressed sooner but I would like to discuss the status on your account and see if there is anything on our part to clarify any misunderstandings as well as your experience with our service. Please feel free to email me at dnevarez@hycite.com.
Thank you,Denise Nevarez
Customer Care Supervisor
Royal Prestige Cookware Company Information
- Company Name:
- Royal Prestige Cookware
- Address:
- 333 Holtzman Rd
- City:
- Madison
- State/Province:
- WI
- Postal Code:
- 53713
- Country:
- United States
- Website:
- www.royalprestige.com
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