Royal Prestige Cookware

A lady took my name and number then called me. Said I won a prize and she wanted to come over and show me some products. Being that I live in Far Rockaway and the water is not good to drink I got the water filter and air purifier with the discounts. She said the amount would be 2,824. My first bill said 3,099. I called and advised I had already made a payment the first day before getting the product and a payment when the bill was due. How is it higher and added to my credit, I called and the reps are like programmed computers constantly repeating the same thing about a scamming. As contact they do not transfer you to anybody that can help you and basically tell you you're stuck paying more than you agreed to pay! I just want to start getting the word out through here and social so this company can be shut down for good! We are in hard times and this company is taking advantage of people!

I order INNOVE 316L skillet, I followed directions. Paid $600 for it and it was nothing but junk! I sent it because food was sticking to the on and for that it had spots, they returned the same pan! Forget about warranty, they are nothing but a scam! I would give 0 stars if I could, I don’t recommend it. Stay away!

They will not honor the 50-year warranty! I paid and sent back my cookware about 1k and juice extractor which was worth over 1700 dollar alone. And they said it does not count if you use it often! Ask to speak to a supervisor and they give me the runaround. Stay away. I will file with a small claims court. They are great in sales but horrible in honoring their promises!

I have no complaints regarding the quality of the cookware sold by this corporation, but this corporation is hungry for money and they will take it if you get them a chance. I logged on to my account with the purpose of paying my debt in full. I found out that the card on file expired two months ago. By calling customer service, I found out that I was already sent to collection. I was disappointed by the fact that they will not even try to grab your attention for courtesy as many other organizations do. On top of that, I was charged with late fees, which will not waive even though I paid in full. I have been a customer for about ten years, and found out by revising the statements, that the highest interest rate that I have paid is 22.79%, Ridiculous! This corporation is not recommended, they are wolves and will not feel sorry for taking your money.

Updated on 03/05/2022: The company has called me and informed me that I would need to call the distributor to cancel the order and the distributor is telling me that the company has to cancel. I don't know what scam they are running. This is very stressful and it is taking a toll on my family. I can't seem to understand how the representatives have scammed my elderly mother into this and it is not fair that families have to go stressful situations. Having to go to court and file police reports in order to get anything resolved. I truly hope that someone is listening to my cries as we did not ask for this and my mother is an elderly woman who has her good days and bad days.

I wanted to purchase a large high-side frying pan and a large pot to make soup and stuff in, and ended up buying this. The rep offered me a set. I love all of it.

It's just mostly plain home cooking that I do. Fried potatoes, roast in the electric fry pan, and I did pork chops in there too. They are heavy, but I love the weight of them. Also, a lot of them I can just wipe out and do a quick rinse and they're done. They are very expensive, but I expected that. And it's gonna last. It isn't something that I have to worry about the finish coming off and having to buy another set, which I've been doing. And it's something that I plan on leaving to my daughter.

I like the idea that Royal Prestige is the steam cleaning or cooking kind of thing. I can use certain oils and stuff. I just don't like that I have to do a lot of extra scrubbing when cleaning because it is cast iron. But it's a quality product.

When I got my first set, it was the 9-ply cookware and that was determined not safe. Royal Prestige exchanged that for the 5-ply and I purchased several pieces since then like the bakeware set. It's good quality. They just get to be a little pricey. But they're worth it. Those are the only pans I use. I've referred a couple of people that bought it.

I enjoyed the cookbook that was sent along with the cookware. It gave us some good ideas of new things to try. I also enjoy the easy cleaning aspect of it and they heat up a lot faster than our other pans. The quality is great. I love them.

I like the quality of the cookware. Everything's fine. I've had it before. We actually replaced the whole set with a different brand and I wasn't as happy with that. The one pan I missed the most was the 2.5 quart saucepan with the steam vent. I went back to Royal Prestige for this one piece.