Royal Prestige Cookware Reviews

We bought the pots and pans, but we are not fully satisfied with the product, although we paid for them and kept them. I would just like to know how to get some handles for the skillets, the big stew pots, and the steam relief valves. I would like to see if the 50 year warranty is any good or if the Royal Prestige group will back out on that deal also.

I purchased a set of three pieces from Royal Prestige: one square tortilla warmer which the tortillas totally stick to, a rectangular pancake pan on which the pancakes totally burn without cooking. I use my $12.00 pan to make pancakes instead, and a round griddle form pan, this one I haven't even tried using. Anyway, the representative told me on several occasions that he would send me a free 3-piece spoon set. I never received it. This company is just a total scam! Do not buy Royal Prestige! Rena Ware is totally better!

In November 2007, I was given a demonstration in my leasing office of the pots and pans from Royal Prestige by one of my residents. The entire demonstration was given in English, but he only had contracts written in Spanish. He made claims that the cookware could greatly reduce the fats my family would ingest per meal, which could also reduce the possibility of acquiring other serious health issues later in life. He continued to fill in all the blanks on the credit application and order form, based on the personal information I provided. He briefly told me what I would be signing, as well as inform me about the 3-day cancellation policy.

We were offered free vacations in return to attending a seminar. In the end, there's no free vacation and we're pressured into buying expensive dishes that don't work the way they are supposed to. We are young couple just getting married and blew $1800 on dishes. We were unhappy with them and couldn't return them. We paid them off, but we get depressed when we think of them.

On Sunday February 20, 2010, my family and I went to Royal Prestige presentation invited by Sandra. The presentation was great. I fall in love with one of the set that they were showing there. The cost was $2,002.29 for 8 items, but because I was willing to pay the full amount, she gave me a good deal, everything for $1,750.00 and I ended to pay only $1,700.00. The next day on (2/24/10), I had a conversation with my husband regarding the products, in which he advised me not to buy the product because they were expense. I read the sale orders and I find out that I can cancel the order within three (3) days without any penalty.

We got a phone call from the presenter saying we had won 1000 gift certificates but we needed to attend a 90-minute seminar. We went to it just to see what it was all about. We come to find out they were selling pots and pans, trying to get us to buy their product with, that we would get a great deal on either china or a knife set. We didn't want to buy them. As we walked towards the door at the end of the seminar ,one of the sales ladies stepped in front of us with the order form and wouldn't stop pressuring us into buying it. Like young engaged people we fell for it and gave in.

I had receive a call saying that I won a free cruise (from a raffle at a bridal registry). I would have to sit through a 90 minute presentation to get the free trip. The presenter made claims about Teflon could be hazardous to my health (since its fumes could kill a bird). Other products could cause health problems. The reason why the cookware was expensive, he explained, was because the metals they use were high end and no other company's cookware had those metals. All the metals are necessary to work properly.

Since I received my pots, I have been using them. It seems that if you do not go by the book, you will not get the results. It is true that the rice is done in ten minutes. I have been cooking since I am 9 and I am 54 now. Old school people do things the way they should and follow instructions. I have no complaints with the pots or the filter. Now, these posts are worth a lot more than when I got them, if it sticks it is because you do not know how to cook and you are used to your old fashion pots. So ladies, it is not the pots that do not work, it is the individual who does not know or does not have the patience to use them the way they are supposed to be used. So take a little time with your pots and actually learn how it is done. Hope you all get it right.

I was very upset, due to pots that do not work, as they say they do. They promised prices, and when I ordered additional items, they never came through. I was advised by the supervisor that they are too expensive to give away. This is false advertisement. I believe the info is given to the customer, just to sell the product. These people are just robbing consumers. I am stuck paying Hy Cite almost $2,000 for something that I do not use.

I am a 68-year-old disabled woman and was visited by Zoribel ** regarding a pot from Royal Prestige. I was alone and confused about what she was selling, and eventually, she convinced me to purchase a pot. The very next day, I called her and told her that I did not want the pot and could not afford that and that I wanted to cancel. I put a stop payment on the check that I gave her, and she said I could not cancel and that it was too late and I had to pay for it or my credit would be ruined.

My husband and I bought a starter set about a year before we got married and then I purchased more after we got married. The cookware does exactly what they say. Even my guests who have come to dinner at my house have noticed that the food (especially vegetables) tastes better. It is a great product and I love it. If you can not afford it, don't buy it.

Plain and simple, if you can't afford the $2800 pots then do not buy them. We went to this Royal Prestige Bridal show. We sat for about 45 minutes and listened to a hilarious man from Tennessee talk and these pots. My fiance and I had a blast surprisingly. There was no pressure to buy their product at all. He was a great salesman and has us very convinced with his product; nonetheless, we knew we couldn't afford $2800 pots. They do finance where you only have to pay #30 a month at 1.5% interest but guess what people! Do the math, at that interest rate you wouldn't even be paying the interest a month! The amazing thing is, however, you do not have to purchase the product.

Well, I have been reading all the complaints about the Royal Prestige products and not one of them says anything about the poor cooking quality! I mean really, the only reason anything is sticking is because they have it on way too high of heat and don't understand how to use them! I have a 10-piece set of my own! I was called to see a presentation close to where I live. Me and my fiance went and the presentation was only an hour. The guy was very nice, hilarious and completely understanding! No pressure whatsoever!

My fiancée and I received a phone call stating that we had won a $1000.00 gift card for free groceries and a 3-day, 2-night stay at any hotel of our choice if we attended a food presentation put on by Royal Prestige. We drove over three hours to the hotel and sat through the 90-minute presentation. It did not seem like a bad presentation and it seemed legit. We were told that we did not have to buy anything but if we did, we would get a free 5-day, 4-night cruise to the Caribbean. We ended up buying 1 pot that was only supposed to be $600.00. It came in the mail a month later and it was the wrong one. I called and spoke to their customer service representative and they said that I had to keep it since I signed the contract for it. I called the sales representative. It’s been 6 months and I still haven't gotten a phone call back from her.

I purchased "Royal Prestige" pots, which I thought were going to be wonderful but as it turns out, they were not. They called me and told I was going because I was in the final rounds to be in a raffle to win a truck. When I got there, they made a whole presentation about the pots, they made it look like they were the best pots ever. They convinced me and I purchased a set. But when I received them and tried them, it was something else. I also received a water filter as a bonus but to my surprise the tap water tasted better than the filter water. I called the company to cancel, I was told that I had to cancel during a three day period like my contract said but reviewing the contract, it does not say that. Not to mention they gave me a Spanish contract because they didn't have any English ones.

I received a call in November of 2008 that I had won all of these wonderful prizes. They had gotten my name from a bridal show that I had attended (ladies, be careful about the information that you give out at those events). All we had to do was come and listen to them speak about some products. So, of course, my husband and I went in thinking that we were just going to listen for the heck of it and just get out free stuff.

I attended a presentation with Royal Prestige Bridal just this past Friday, and it went very well. I read all these complaints about the seller and what not, and it made me curious if I should attend or not. I decided to attend and to my surprise, the guy was very nice. He didn't force anyone to buy anything. We also told him we weren't going to buy anything, and he was like "That's fine," so it was well worth going. We still got our trip as well.

After attending a bridal show in Knoxville, TN, my fiancé and I attended a sales pitch for Royal Prestige in a local hotel. After being pressured for over 2 hours, we were promised 4 free vacations, 1.75% interest, and a bunch of free items for purchasing a 10-piece cookware set. We were told the only thing we were paying for is the 10-piece cookware set; everything else was free (to the tune of $3346.76). The flatware is wrapped and the plating is breaking off causing rust; everything sticks to the "oil-less, water-less, non-stick" cookware, and half of the dinnerware was broken upon receiving. We were promised 1.75% interest, we are paying 21%. We were pressured into buying and bribed with 4 different vacations and cannot get any customer service to help, record calls, or even return calls. I have a minimum monthly payment of $127 for junk. I followed every instruction to the "T". I don't feel it is safe to eat off of silverware that is rusty or pay 3 grand for junk and not get any customer service other than "we'll send you a new one, but you must pay for the shipping".

We were pressured into buying an Ocean Blue sweeper. It's a piece of junk "supposed to be far superior to a Rainbow." Hy Cite harasses us multiple times a day, calls numbers they are told not to call, etc. They try to debit our account other days than the actual date set up on the contract, etc.

I purchased two pots that came to a cost of almost a $1000 and a free trip. I received my pots, used them as instructed and was very disappointed. They did not hold up as the rep told us they would. Food sticks to pots. Bolts broke off and it's not easy to clean. I called, was told that I could receive a new set but must pay shipping cost. I agreed. It came to lot of back and forth. None of the notes of my calls were being logged. So every time I called, I had to go into a new order. Anyhow, I never received any replacements for my damaged pots. I stopped paying for my product, because it was damaged and I should have been able to return or replace.

They pressured me into buying a great product and it was junk. They lost my order and I tried cancelling it and they said it has been over 3 days and I hadn't even received it. Three weeks later, I did and used it once and everything sticks and then it pits really bad.

We purchased Royal Prestige 8-piece pot set, 3-piece pans set and a 30-qt pot in 12/06 for $2265. As "gifts" I received a 6-piece utensils set. The problem is that the vulps of 3 pots and the handle of 2 spoons have broken. I have tried to contact the person that sold us the set for the past seven months, and to this day, I have not received a call back from him. Now I have tried to make several appointments with different sales reps that I have seen in County fair and in stores or swap meets. And they all stood me up as soon as they find out that I needed to replace some products. This past weekend, I had an appointment with a rep that I found in an indoor marketplace. Of course, I did tell her that I needed to replace pieces. I just told her I was very interested in having an in-home presentation. She said that she was available this weekend. We set the time and date. She called that afternoon to let me know that she was very happy that I had interest in the product, and she told me that if I had friends or relatives in her presentation, she was going to give me "free gifts".

I gave my $2,000 set to Mr. ** and paid him $190 to bring me a new set of pans in four weeks and he never brought them back. I made several complaints to the company and have not received any help at all. I spoke to Mr. ** who is in charge of the store and he never solved anything either.

I purchased a shower filter, a kitchen water filter, a knives set and a set of 10 pieces pans from Royal Prestige. I had to throw away the shower filter because very often the heads break. According to the representative, the last time I did it was the last one. They were trying to build something in metal and I didn't receive any. About the knives, I had to return them as soon as I got them because they corroded. A representative replaced them and immediately after that, the edges loosened. About the pans, all the valves are broken and when I tried to change them, a representative asked me to send them back, but I needed to pay for the shipping. I really hope to join the complaining people to get some solution. I had spent about $5,000.

My husband and I bought in July 2008 some pots of Royal Prestige. My husband and I, we did payments until December because we remain without work. We tried to fix this problem with Hy Cite or to return the pots, but they did not want to. We did not have money to pay and we receive thousands of minatory calls of Hy Cite. Now this account belongs to D L Recovery Corp. My husband talked to them to pay $50 a month, but he could not make it. My husband is in the army, in a base from Kentucky. I am only with my 2 boys. Yesterday I called D L Recovery Corp to try to make payments. I spoke to Ms. **. She treated me very badly and told me that I have to pay $2,176.00 in that moment. If not, they'll come to impede all the things that I have in my house. She treated me very bad and I just wanted to fix this problem.

My father is 86 years old and lives alone even though he has early stage of dementia but is still incredibly independent refusing to leave his home. He purchased a 7-piece set from a door-to-door salesman who spoke Spanish like my dad. The total bill came to $1916. He doesn't even cook but eats lunch everyday at the senior center and dinner is usually out or with one of his children. They agreed to finance but when he realized the interest rate they charge was super inflated, he borrowed to pay them off. Evidently, they claim he still owes them $315. I am now involved because he has had a stroke and is hospitalized and can no longer speak for himself. I pretty much scolded them for preying on an old man who doesn't even cook and pressuring him into buying this and they retorted that "no one put a gun to his head." I will certainly not give them the $315 and I am stuck with this outrageously priced 7-piece set that consists of 3 pots, a frying pan and 3 lids. This is our experience but I am not seeking any legal action, just warning people.

We received a notice that we were invited to a seminar where we would receive a free vacation and free gift certificates. It said all we had to do was set through the seminar. We went to the seminar where we were pressured into buying a pan set that we later tried to cancel and we were told we were not allowed to unless we did so within three days of purchase. We tried to cancel the next day. We have also never taken the vacations because instead of being free, they would cost us an arm and a leg. We used one gift certificate to buy a surround sound system that was billed to our credit card for a Christmas gift. The surround sound never arrived and we never got refunded for the system.

For those of you who've purchased the Royal Prestige waterless cookware and have regrets about the high cost, I just want to tell you that I purchased a set 30+ years ago. I am still using these pot and pans daily and they have held up beautifully. Yes, they are expensive, but in the long run, it is cheaper than replacing an entire set every couple of years. I've never had to replace any handles or other parts (The only other pans I have bought have been inexpensive non-stick fry pans. When they warp and scratch, I discard and buy a new one - as they only last a few months).

I get calls from representatives from Royal Prestige and I have told them hundreds of times not to call and they continue. I hope you can stop this calls, because I will have to put a report on harassing calls from this people.

The gentleman stated as Jesus ** came to us to pick up a water distiller to fix it. It has been two years I tried to contact him and I have tried to call the company personally and no one can give me an answer of where my product is. I want my product because it has been too long and I still have nothing, it was still under warranty when he took it. Please contact me back at the email above.

My fiancee (now my wife) and I were invited to a special presentation in order to receive a "free" vacation. We were a little iffy on that, but we went anyway. When we did, we saw a Royal Prestige presentation and a very firm sales pitch. Every time we told the salesperson that we would need to think about it, he would interrupt us and hound us with more information. We were going to be married in about a month and needed cookware, so because of the scare tactics given during the presentation and the "won't take no for an answer" attitude of the salesman, we purchased through financing about $2300 worth of pots and pans and received "free" china.

I own the cookware. I love using it. If you use it right, like the directions and the DVD cooking lessons, then there are no problems. I bought my Royal Prestige Cookware at the past California State Fair. I just went to this year's California State Fair yesterday and added some specialty pans I didn't see before. I take good care of my cookware and it makes the best tasting meals I have ever made. I'm sorry that other people have not had good experiences with the cookware, but it does exactly what I was told it would do. Any browning at the bottom of the pan soaks off in seconds and wipes clean. Bartender's Helper keeps the pans shiny inside. Soap and water keep the pans shiny outside. This has been a good investment for me, worth the price. Please post my positive appreciation to the Royal Prestige Cookware company for making a fine product.

My wife and I purchased a 10 piece set of Royal Prestige Cookware because we were impressed with the cooking demonstration at the fair. Despite the high prices, they had some great extras added in (not a "free vacation" but more cookware pieces). Our only complaint was a little difficulty receiving our set due to a computer malfunction, but they were more than quick to respond and they also threw in extra pieces for our inconvenience.

Back in 2008, my fiance and I received a phone call stating that we had won a free honeymoon to any of the 3 locations named Bahamas, Mexico and the Dominican republic. We just had to sit through a seminar to claim our prizes. Also, we didn't have to buy any of the products they were selling. We decided to attend, took down the directions and a week later, we went. There were 2 guys there, Matt and another guy and a woman named Melissa at the back. The talk about how the Teflon in the pots and pans we use are unhealthy and are making us sick and what not, I didn't know what to think at first. Scary it was, but hard to believe. So, we continued to listen. As Matt was talking, the other man there was cooking food on the pots and pans and then passed them out to us. The food tasted good, but it tasted as any other food cooked on any other pan tested.

I was a first time mom and they told me all these awful things about other cookware. One example is how you are giving your child toxic food from cooking in other cookware, and we were promised vacations paid. I never could get in contact or if I did, it led nowhere. It was a complete runaround. I never was able to use. The cookware set is awful, used once. It doesn't do anything they told me.

I attended a presentation at the home of a friend. The agent was quite affable but made outrageous claims regarding the health perils of using Teflon coated products (Alzheimer’s), aluminum and enamelware. It was like if we used any of these products, we would suffer some incredible ailment. The problem with this sort of high pressured sales pitch is that because it is at a home of a friend, you feel an obligation to purchase something. Royal Prestige products are incredibly expensive and on checking the Internet, found there were literally dozens of complaints. Consequences: no negative consequences as no purchase was made. I was not going to pay around $400 USD for a single fry pan.

My wife and I had a great experience with Royal Prestige. The pots are of excellent quality and competitively priced with products of similar quality. I had problems with 2 of the whistles in the lids and they sent me replacements via UPS, free with no questions asked. Once our account was paid off, we received our $500 credit for the interest we paid and was still given our "Bridal Party Discount".

I spent $3600 on pots & pans and I'm not satisfied, but I can't get my money back. It has only been two days since I've had them. I tried calling and all they say is that the contract says you had 3 days to cancel. Customer satisfaction is not a priority. "We will not return your money." Now I'm stuck with them. What a rip off!

My fiance and I received a call about a free trip 2 days ago. I just wanted to delete the message, however Ryan did not. He insisted on at least calling about the trip so I told him that he could, if he wanted to. We sat through an hour and a half presentation and we didn't have to buy a single thing. The sales guy was very nice. His name was Matt, and he told us we could still get our 40% discount on the pots and pans if we decided we wanted it later. The only thing that wasn't included in our free trip is our flight. The only thing was, if we bought the pans, we would get a free cruise on top of it. We still didn't buy anything, even though Ryan wanted to and we still got our trip to the Bahamas. I think we lucked out on our salesperson. He was funny and didn't really pressure us to buy anything and he says that he uses the pans himself.

I purchased a set of pots and pans from one of these salesmen. They didn't "scare" us into anything. They were great. No pressure. A few couples didn't buy anything. I love the cookware. It's wonderful—the best investment I've made yet. Chicken is always juicy, and even steaks are wonderful when cooked in these pans. It was a lot of money, but I use them every night for dinner. Nothing has ever burned or stuck to the pan unless I had the heat too high. You just have to watch the video that comes with it to learn the correct way to use the cookware. I am very happy with my purchase. I've had the cookware for almost 3 years and I recommend it to everyone. And it has helped my credit so much! Very happy customer right here.

I too was engaged and duped into "just listening" to some salesmen with the prospect of a free vacation (minus air fare). I also paid an exorbitant amount for my pots and pans, but I love them. I watched the video and read everything that came with the box. I have never had any issues. These pans cook exactly the way those cunning salesmen said they would. I've cooked countless steaks, vegetables, burgers and nearly everything you can think of with the exception of eggs in these pans. I'd also like to add that all the literature said they were no good for eggs. I've had theses pans for nearly 10 years they have made several moves with me and even gone camping. You can still nearly see your reflection in them. If there ever was a $300 pan, this is it. They require a minimal amount of upkeep. I've had to polish them once and that was after a long run of cooking things covered in honey. I expect them to last another 10 years, no issues. I'd like to thank those over pushy, greedy salesmen for duping me into the exorbitant price.

Julian ** cashed check number ** from the above business. The account happened to be a closed account. This appears to be a scam. Please help. The check was returned with the label of closed account. As a result, my account was charged with the amount of the check. So I am out $655.00.

This couple came to my house representing Royal Prestige. I purchased some merchandise and paid for it immediately. They assured me that I would receive my order by Monday and when I reacted and went to my bank to stop payment on my check, it had already been cashed. I have never received the merchandise and the distributor did not give a phone number or distributor number. On the company name, they put the name of the company they are representing. I have called the complaint number and spoke with Laura first and then Rosario. They did not find anything on this transaction. They asked me to fax the order form to 1-708-562-0320 and they would check into it. I advised Ms. Rosario that if I don't receive my merchandise or my money back, I will proceed legally. Please advise.

I have filed a complaint through this same website previously this year regarding Royal Prestige, because they would not stop calling me after repeated attempts at asking them to take me off of their calling lists. Each time they call it is a new representative and none of them listen when I ask to be taken off the list. They simply apologize and then hang up and about 2-3 weeks later, I get another call. After I filed a complaint through this website, I received a letter that the issue would be addressed and if I had more problems, to let them know. Well I am letting you know that they called me again this afternoon, hung up on me when I asked to be taken off the list and I just want it to stop! Please let me know what else I can try on my end or if there is anything you can do on my behalf because I am sick of being contacted by this company.

My fiancee and I went to the presentation because she received a phone call. She filled out a registration for David's Bridal who sold it to Royal Prestige. The phone call said you had won a free vacation. She thought, "Great, we can use it for our honey moon." We went and applied for the family size deal like $2300 line of credit. We were told there was no interest if paid on time. We had to put down $128 to "secure the deal," we were told, plus if we bought the pans and dishes today, we would get a free bonus cruise.

The pans that I purchased from Royal Prestige are awesome! We use them almost every day and they look brand new. We've had them for almost a year and love them. The people who are claiming it's a scam and that they don't work are untrue! If you would have read the instructions, you wouldn't have a problem. These people who are saying that it doesn't work, they are dumb ** who don't deserve to use such a great product. I mean, they are the best products on the market! Hello, they are on the Price is Right! Grrr, you are all stupid!

My story is identical to the others reporting Royal Prestige as a scam. I declined the pots and pans yet was treated very harshly and told, "Ma'am, we don't have a catalog, but you could buy the cheapest thing in here." I tried to get up and leave and they threatened to process via my provided personal info. So I ordered a stupid potato masher. I made arrangements to pay $13.00 a month for the ridiculously overpriced utensil ($89.00) and paid my $13.00 a month until it was paid off. The interest was outrageous at 25%, but at least I felt comforted by the fact that they were still only getting $13.00 a month from me. I recommend that this company be shut down.

I was tricked by high pressure sales into purchasing over $1800 in pots and pans. They advertised them as the best pots on the market; you will never have to buy new pots again. They are advertised as oil-less pans and everything sticks to them forcing you to use oil. They're the worst pans I have ever owned. I spend hours and hours scrubbing pans that were advertised as low maintenance. The company does not allow returns. We were forced to sign an agreement the day of the presentation; otherwise, we would lose the opportunity to make any purchases. We were not notified of any interest rates and once we received the pots, we were unable to return them.

Just as I have read about many other couples, my fiance and I were also "scammed" by the high pressure sales and scare tactics of this company. Just as the others, we thought these pots and pans would improve our health, home and the end result of cooking. That was not the case. Everything sticks to the pans, and they are so difficult to clean. Most times, we are washing the pots and pans multiple times to get them clean. I have used everything from various levels of heat when cooking to using oil to lubricate my pans thinking that would help. It didn't.

My fiancée got a call Thursday night, 4/2/09, telling her that she had won 3 prizes and all we had to do to get them was sit down for an hour and a half demonstration on Friday, 4/3/09, for a company called Royal Prestige. We went and the man selling the product used scare tactics and told us that teflon cookware causes cancer. We were also told that the way the cookware works, it's healthier than the pots and pans we would buy at Wal-Mart. He also told us that everything had a no questions asked 50-year warranty, so that if anything ever happened to anything we ever purchased, we could send it back and they would replace it.

When my husband and I were planning our wedding. We went to a bridal fair. Royal Prestige was there and we signed up to win a free cruise. When they called we thought we won the cruise because they said so, and that we would just have to go claim our prize. It turned out that we had to sit through a demonstration in order to claim our prize. As we talked to the other couples there they said they were told the same thing. We wanted the cruise for our honeymoon so we stayed for the demonstration. We were tired of the old cookware my parents gave us so we were easily convinced to purchase their cookware. Also since we were getting married we wanted new dishware as well.

I recieved a phone call from a woman named Faith telling me that my fiance and I had won 2 vacation trips, one all inclusive and the other paying for only our hotel fees, and that all we had to do in order to get our trips was go to a cooking show at a local Holiday Inn hotel. The show was only an hour long and they would be showing newlyweds how to cook healthier, etc. I was so excited to go, a bit skeptical, but overall anxious! When I got there it was obvious that it was a complete scam. The guy telling us about the cookware was dressed in dirty clothes, cussed throughout the seminar and kept throwing out shady answers when someone would ask a question. Thankfully, my fiance got online on my phone and instantly hundreds of hits popped up about how much of a scam Royal Prestige is. We left as soon as we read the first review. One of the salesmen tried coming after us but we ignored him and headed straight for the car.

My fiance and I attended one of the free seminars, after being offered 2 vacations and a $1000 grocery card on the phone. As young broke engaged couple we were thrilled. We got there and very soon realized this has to be a scam. The two men giving the seminar were both very unprofessional looking, one of them (the one who was doing the cooking) was wearing a stained up t-shirt that looked like he just pulled it out of the dirty hamper after it had been there weeks.

The cookware is heavy duty garbage. I cannot get the pots clean and it's suppose to come clean with a paper towel and soapy water. I have contacted Royal Prestige and they said that it was my cooking on too high of heat. I have followed the directions on the DVD and helpful hints book and cannot get it clean. The clean up ease was one of the main reasons that I bought the cookware.

I returned some ROYAL DIAMOND pans for warranty replacement. They returned the pans to me & said that the pans were not defective, but blamed it on my misuse. We have never used metal utensils, or cooked on high heat

First they got my husband by saying "We will give you a FREE 3 day Cruise." So he had bought This Stainless steel pots and pans, along with steak knifes...under the impression that they were lifetime warrantied. That was wrong. My steak knife broke and they did not replace it. And that the food would taste better and they were non-stick, wrong! They got us with payments of 51.32 a month with a21% apr! Well now, I have to get them paid so I can send my kid to college. And they are no different than a good set of pots and pans from Kmart! But they are sure harder to clean!

My fiancé and I attended a bridal show in Austin, Texas and did the sign up for free stuff. We got a call saying we had won a free trip and all we had to do was come back to Austin to listen to a seminar regarding a healthier lifestyle. So, because we are college students, we attended so that we could get the trip as our honeymoon. So, somehow we went from a topic about our health to pots and pans? So, it was a 2 hr seminar about pots and pans and how fabulous they were.

I attended the seminar in October of 2008. I was excited to receive the free gift and thought that I was smart enough to resist a high pressure sales pitch. Boy do I regret it all now! They sold me the 10-piece set plus free gift knife set. I received vouchers for "free gifts". They all require a $50 or more payment of some kind before you get your free trips. I specifically asked the salesperson how much the interest rate was. He said 2%. It is 2% A MONTH (!) for a total of 24%! I have excellent credit and definitely would normally qualify for a better rate than that.

I, too, was contacted that I had won 3 wonderful prizes. My fiance and I went to the presentation expecting this cheesy and not good product. While there I got on my BlackBerry and confronted the sales rep with all the questions that people were complaining of. Most all complaints that I read were that people couldn't afford what they had bought in the first place. No one should make a commitment that they are unable to make.

They put my account in collections, for non-payment. But I still have the company's representative (the one that sold the product) outside my house harassing me for payment. He's always parked outside waiting for me to come home. The other day he saw me and said that the company sent him. I'm already in collections, so I don't understand why they still come by? He tried to work out payment arrangements, so I gave him a postdated check which I will be cancelling, just so that they will leave me alone. I'm willing to return the merchandise if they are willing to remove me from collections. All I want is to stop coming to my house and harassing me. Thanks hope you can help.

2/16/2009 I was just contacted by a person that works for Prestige Bridal. They stated I had won a free trip, knife set and pots and pans. They left a message on my cell. I called them back because I remembered that I did attend a bridal show about 2 months ago. I called the 800 # that was given to me and my reference # to claim my prize which was (**). When I called the number back a woman was told me the 3 gifts that I had won. I then was told I had to go to Holiday INN in Duluth to attend a seminar about the cookware but didn't have to buy anything. I actually had plans for that night and told her I would have to decline. I then just looked the company up just now on the internet to see what I had missed out on and found all of these complaints online on the same company with the same story. A lot of these complaints were from years ago and I wanted to let everyone know this is still happening in 2009. I was very lucky per the comments and stories I have read. Just beware! It's a total SCAM!!!

DO NOT BUY FROM THIS COMPANY IF YOU PLACED AN ORDER CANCEL IT IMMEDIATELY!! We sat through a presentation after almost being told we couldn't attend because both of us weren't there at the exact time of the meeting (we were the only couple that showed up) and my fiance was going to be about 20-30 minutes later. After 10 minutes of the sales guy disappearing and telling me someone was getting fired for telling us we could come, he let me in to show me the product. I only came for the free trip and other gifts, none of them are valid or even close to what we were told. After all is said and done we might end up being able to get one free picture taken that was offered... maybe. I agree that the product was decent (not worth the $3200 it would have cost after $150 shipping, tax and an undisclosed interest rate of 24%!). These products go for about $300-500 on ebay.

I called the number about warranties and was on hold for 20 minutes. Nobody took my call. All I need is a replace valve and a piece for my water filter. I have paid a lot a money for this poor customer service. I will appreciate if someone call me back.

Went to one of the free seminar to get a free vacation in February 2008 because I had registered for my wedding. Well turned out that we got suckered into buying $1800 worth of pans due to they said that since I had a little one in the family that cooking with Teflon could cause cancer and other illnesses. So we paid $150 that day to get the pans (that was a Friday). Then on Saturday I called to cancel the order and get our money back, had to leave a message then called again Sunday and Monday. Finally Monday they called me back and said it was too late to cancel the order.

This person sold me 2 sets of ROYAL PRESTIGE on October 29, 2008. He promised me the presents for me so I can buy him the sets. HE brought me part of the set and since now I've been trying to get a hold of him and he does not answer me. I have left a message and he does not respond back. I still need parts of the set he sold me. He doesn't respond. But if this won't resolve the problem, I'm going to have to go court. This type of people is really bad to work with ROYAL PRESTIGE and lying to customers to sell the products. THANK YOU. IF YOU HAVE ANY QUESTIONS PLEASE CALL ME.

Well my husband and I got a call one day about a showing of China and Pots and Pans that I had signed up for at a bridal fair. So we went to the show and they made it sound too good and they would also throw in two crystal glasses, a two night stay and also a free 7 day 6 night cruise and also a three month deferment (no payments for three months). So we purchased the pot and pans for about 2,100.00 or so and we decided about a week later that we really couldn't afford these so we tried calling them and the told us that we only had three days to return them, which isn't in their contract that we read and they didn't inform us about that.

Every time this happen. Twice I have bought Royal Prestige products and when I call to make an arrangement on my payment they don't respect the agreement and they charge anyway.

I gave a $500 deposit to a salesman from Royal Prestige in October of 2008 and was informed by the company that this person was terminated for whatever reason and that since he is no longer with the company, there is nothing they can do to help me.

I recently just went to a bridal show in La Crosse. Great show, with lots of vendors that I could book all in one day instead of having to call around for months. Of course, I see a large sign that says grand prize vacation for two... honeymoon sort of thing. Anyways, thinking that the local radio station who is putting this on is not going to allow some scam artist put up a booth at the center, I signed up. Thankfully, I found this site before I even made the mistake of attending the cookware show. I have no need to buy cookware, but I sure as hell don't feel like wasting my time to attend something to find out I don't get the grand prize vacation that I was told I would get with no obligation to buy anything. Amazing how this company is even in business. Thank you to all who have posted something on here with several warnings not to waste our time.

They approved me because of my credit was in the seven hundreds and I got the product. Didn't know where to send the payment and I tried to contact them on several occasions. They contacted me back and never gave a straight answer. They were just giving me the run around. My credit dropped down into the three hundreds because I was reported to a credit collectors. I don't think this is right for them to mess around with my credit.

They offer me to apply for a credit to buy pots and pans I gave my information and I am afraid that they are going to use it. I also gave $50.00 cash. I contact Royal Prestige to cancel the order and they told me that Olga ** (name in the papers that I fill out) was not longer working with them since 2007. I need my money. My husband is not working right now and every little money counts. I have 3 children but most of all I am worry about my personal information. Please help me have a little peace of mind. I am a hardworking person that need help now. Thank you much for your time and efforts to resolve this matter.

I was offered a free trip to the Bahamas for my honeymoon. My fiance and I came to the presentations for the cookware. The man giving the presentation told us that the cookware we were using was dangerous and would kill us, so we purchased same cookware on a lay-a-way plan. We signed a contract saying that we would pay 10 dollars a month for a few years. As a gift they sent a free skillet and it doesn't work. I refuse to send any more money to this organization. I would like to cancel my order and if necessary I will sent the skillet back.

I called to cancel a order that I purchase on 11/23/2008. They said that the paper I sign got 3 day policy to cancel. I call on the 11/28/2008. Is there something I can do? I lost my job a day after Thanksgiving and now stuck with a huge debt.

I forgot to mention one more thing. In September, I went on their website to make a payment. I went through all the steps and at the end it send that there was an error and the payment was not processed. I went through all of it again and then it said that it was completed. The next thing I know they took two payments. I contacted them immediately because that second payment that they took was causing a ripple effect. The lady I talked with was nice and said that my second payment would be reversed in 3 business days. I asked her if there was any reason that it would not get reversed. She assured that the second payment would be returned. It was over a week later that I called back and they said that my claim to get my money back was denied and they were keeping it. I told that the damage was done in my account and they better not harass me because they had their next months payment. They still harassed me about a payment that entire month.

We went to one of their shows because of free steam ware. They convinced us that their product was so awesome and so inexpensive that we could afford it and so could anyone. The sales rep said that there was a money back guarantee that if we were unsatisfied we could return it. When we started to have some financial difficulties and realized how crappy the pans were so we talked with them about getting caught up and just sending the pans back. They refused, saying they would just send us another set instead. We told them that we came into some difficulties and could not afford it and they refused. We have now been threatened that they will start garnishing our wages in order to get their money. I know that my credit is starting to suffer because of their crap but I have more important things, I need to pay for. I just want to get caught up send their crap back and never deal with them again.

We entered a drawing for a motorcycle at the Iowa State Fair in 2008. A month or so later we had forgotten about it and received a call that in order to get our registration for the drawing (which turned out to be scheduled for a year later), we had to attend a cooking show. The food was cooked in front of us and was absolutely wonderful (I later looked at the ingredients on the seasoning he used - Lowry's - and saw that the first ingredient was salt, so that was probably why), cooked fast, and the cleanup was so apparently easy, so my husband and I bought a set. We got it and were really happy to finally have "cookware for life".

I attended one of Royal Prestige presentations. The sales person alleged that Royal Prestige sales not only pots & pans; it sales a healthier lifestyle. By not cooking with oil or grease, our health will in improve. I sign the contract for around $3000. A week later, the sales person came to my house and said that my credit did not went through. Again, he convince me to get a smaller set of pans & he gave me a ticket for a $100,000 raffle & promise me a 8" bowl as a gift. I sign a $2100 contract. I didn't received the 8" bowl & when I asked about the raffle no one could tell me what happen. I was not told about the 3-day cancellation period. Until now I have missed 3 payments due to financial problems. I was told that until I pay, I will get the missing bowl.

I recently sat through a two-hour Chef World cook show put on by Royal Prestige at the local Eastland Hotel. My Fiance and I were lured in by a call saying that we had won and that we were invited to a private cooking show and that we were going to get to taste test food and see a demonstration on their cookware. Lo and behold, we went, and my Fiance laughed through the whole thing. The sales person was bashing all other cookware, telling us it would kill us and that if we care about our families and each other, we would invest in new pots and pans and that the total savings that we would get over our life time is $40,000. He was trying to brainwash all the engaged 'young' couples in the room, including us.

If it wasn't because I did some research on Royal Prestige (online) and heard on the news (channel 34 Los Angeles) what a scam artist of a company this is and read all of these reviews, I would have fallen in the trap that others have sadly fallen for. I was being bullied by a con-artist salesman from Royal Prestige to get me to buy a set of 8 pots. I told him I didn't need them and neither did anyone in my family. He kept on pushing and pushing and I said, "no thank you".

I was informed after never receiving my product that I could not cancel my contract and they would charge me no matter what even after it was confirmed that the product was not delivered. They tried to blame me. I am currently taking legal action. All those who would like to join me are welcome.

Well, I received a phone call from a rep at Royal Prestige advising we won a trip, I didn't want to respond cause I knew there was more to it. But my (now) husband said, “We are not going to buy anything I just want to hear what they have to offer.” I called and I got the women on the phone, and she said I filled out information on a website, and it could have been very well possible but I don't really remember.

I bought Royal Prestige cookware several years ago. I now need parts for it and I cannot find anyone who sells it locally. I need the steam vents for several covers. If I can get the names of dealers, I could perhaps order some.

I was told many falsehoods and lies. Also much of the very important information in regards to this sale was left out or never pointed out. I was told things like, how other cookware causes cancer and Alzheimer’s. I also was not told of the return policy. I have to pay back almost double what I paid for the product. I wanted to return the product and they refused.

Purchased a very expensive set of cookware which had a price of almost $3000.00 dollars. To find out at time of cooking that the grill and pots get burned and leaves a messy bottom. Even after a good time trying to clean it well. Very disatisfied with such an expensive product. I wish i could return it and get my money back in return of all.

Mr. Zepeda saw me atwork and offered me the pots, he even came to my house for demonstration. My mom and my sister were present and he said that the pots were better than others and that they can prevent illnesses like cancer, diabetes and that they cook fasterand they last longer. Royal Prestige is costing me more than $2000.00 dollars and i'm stil paying for it.

My parennts who only speak Spanish were con by one of Royal Prestige's employee by the name of Kevin G. He charmed by parents by Speaking to them in Spanish and convincing them that they needed to buy this stuff if they really cared about their health. He gave my parents a very low price, almost to good to be true on a large number of cookware. This happened about over a month ago. He promised to have the stuff delivered to our house in 4 weeks and the stuff never got to our house.

I can not stand the guy who sold me this crap. I am currently paying for the pots and pans, I am currently NOT using them. He threatened my husbands job and mine. These people are HORRIBLE people. This is NOT a good buy. My advice to anyone is DON'T DO IT!!!

The problem i had with this company was that i send a money orther of $100 dollers to Hycite Fanance.But they say that they did not recived the money orther.I called the money order to see if it had been cashed and it was.The moneyorder was sent to Hycite Finance i have proof of it. I did not get a cash back.The price of my product was to high and the intrest are even higher.

I then decided to call them to return it and they stated that they did not accept returns but would replace the pan for me, I then had a conversation that lasted about 20 min in regards to their policies and unethical practices that I was not informed of when I purchased the pan. This gets worse, two weeks later I recieved the bill statement and realized that the pan was financed at the highest percentage ever (20 something) and after paying it off it would cost me double of what I purchased it at.

Royal Prestige first came to me by door to door sales, Mr. Santiago was persistent in selling a complete set of pans, they offered free pots and discounts if we where to buy and host a viewing party. We agreed $ 1917.99 dollars later we did not get any additional pots or offers offered to us. They told us that the set would save in time, and cloistral, and needs minimal cleaning also they told us it was a healthy must, they also told me that they dont scratch burn or break at any time, after a less than a year pots where scratched, burned, and hands gone (yeas they did replace the handle as agreed but that is it, no other promises where kept) over all my experience was not pleasant

This is not a complaint; this is the best cookware ever made. We bought a set when we first married in 1982 and have expanded it over the years. We couldn't be happier with it. We plan to buy our 5 children each a set when they settle down and start their own families. People who say the food burns or sticks didn't listen to the distributor explain how it works; it is the complete opposite of typical cookware. I take the stuff camping and hunting with me to cook over coals with; when we get home, it cleans right up. I will never cook on any other kind of cookware, nor will our kids; they love how easy it is. All 5 cook , it was really easy to teach them to use it. The best thing is how little heat it takes.

About 7 years ago when I was pregnant during a demonstration at my mothers house I was convince that my child would be born healthier if I purchased the pots. My contract came out to be over $2000. I had to use my uncles account because I did not qualify unless I gave a large deposit.

I was called by some bridal registry show that told me i had won some vacation package. The girl i spoke to was incredibly rude and not very bright. I believe her name was amy or amber. anyway, i ended up going to the show and it was actually nice but we didnt sign up for the vacations but that company should hire brigther employees!!

we bought a water destillator 7 years ago, that machine stop working like 1 year ago, they send a rep to fix it, but the problem still, I called the company and they asked me to send it for repairs, so I did. after few weeks I called them asking for my machine and they told me they could't find it in that time, and they will call me as soon they have more information. they called me back asking me for at least $800.00 to repair it,

I went to a Royal Prestige party and was very impressed with the cookware they offered. My husband and I paid over a thousand dollars for a set, and 2 years later we still love our Royal Prestige cookware. It's durable and cooks everything perfectly. When we first received our set, there was a manufacturing problem with one of our pots. We sent them the faulty pot and they sent us a new one immediatly.

i was contacted by phone late about my engagement and that i have won prizes.... curious i looked them up on the internet. and thanks to your site i didnt fall into a sticky situation.

I received a call to go to a presentation with the promise of a free vacation (which isn't free by the way the only thing paid is the hotel room but not the taxes on the room, and it doesn't include anything else and it has to be during the week and can't be during busy times of the year, what a joke!). We went and listened to a presentation about cookware that was supposed to be healthy for you, this gentleman went on and on about how this cookware would save your life and how other cookware that uses teflon will kill you because it flakes off and is deadly. He told us a story about an elderly women in Edmonton that almost died from teflon, and how your bird will die if you put its cage in the kitchen and cook off of teflon and how it causes cancer, etc, basically scared us so much we didn't want to use any cookware but theirs. So we ended up buying a 7 piece set, that came with a FREE? baking set and utensil set as well, the total price $2850!

I purchased pots and pans from Royal Prestiage in October 2006. I have been paying monthly a total of $98.00 per month. The pans are horrible pans. First I tried to cancel the purchase and they notified me that I had to cancel the pans (in writing) three days following the purchase. My first thought, pretty hard to do and what a rip off. But that is how the get people to buy into their products and not back out. My husband and I were a newly engaged couple and were sent a notice that if we sat through the seemly simple meeting we would get a free vacation to Cancun.

We were also duped at a Royal Prestige demonstration. We were told that all interest paid over the course of making payments on the cookware would be refunded to use to buy additional products from their catalogue. I called them when we had paid off the amount, and they laughed in my face. They also told me I was on the student rate interest plan, but then I was charged 24%.

I submitted one complaint already, but I forgot to mention a false promise. In order to get us to listen to the presentation, my girlfriend and I had to drive to mobile, al with the promise of a free vacation. Naturally we never recieved it.

I was 18 at the time, and a Royal Prestige Salesperson showed a demonstration to my girlfriend and I. I cosigned on the account after hearing the long spill about the health problems linked to other products and how much better they are. I was told food wouldn't stick, it was healthier, it wouldn't cause health problems like those associated with teflon. (He went into great detail about the health risk of teflon and other cookware) Being so young I signed a contract after hearing this salesperson tell me how much my health was at risk.

We attended a presentation in June 2006 and were very excited and quite impressed by the presenter and his presentation. He wasn't pushy at all and was very informative. We purchased about $2300 worth of pots and pans and they arrived in a timely manner. Everything works just fine, we have no issues with the product. However, one of the huge reasons we bought this product was because we were told several times that we could set up a payment plan and when we paid everything off we would receive the full interest back to use however we liked. Well it came to the point where I was able to pay off the entire bill and I asked about the interest and when I would receive the money back. HyCite laughed at me and said that the information I received was incorrect and they never refund the finance charge. I really wished I would've kept the sales man's card because I had words for him.

I feel as though I have been conned by the regional sales representative from Royal Prestige who covers the Indianapolis area. After holding a meeting at the Mariot on Allisonville road, the sales man had me fill out two applications. His reason being so was that I was a student and I would have lower payment rates if I filled out the other contract. So I did, and I have now discovered that he left the other contract on the floor in the hotel. I found this our because somebody had called me and said they had found my contract with my name, address, social security number, date of birth, and phone number on it. Everything needed to steal my identity.

My mother attended a free Blood Pressure Screening offered at her low income housing building. Besides the free screening, she was pressured into buying a $500.00 water filter by the boyfriend or husband of the lady performing the screening. I may never have found out about this situation had it not been for the next chapter of this unfortunate story.

Well, to use my wife's words, I'm an idiot. I figured when we received a call saying we won a free trip there was going to be somekind of sales pitch, but I gathered my resolve and sat through it. While the salesman is showing chicken and broccoli burning in his pans, he's telling us of the deadly effects of teflon pans. Alas, a miricle in engineering has provided a secure and safe way to feed the family, the Royal Prestige line of cookware. My wife looks at me all glassy eyed and silently indicates her desire. My gut says no, but when she holds her hand to her belly, I have been taken out of the decision all together. Along with every husband/father to be in that room.

I bought Royal Prestige Pots and Cutlery over 18 years ago. My wife and I really enjoy using the pots for our everyday cooking needs. The cutlery went with my first wife and I am not sure how they are holding up. The pots do not hold up very well over time. The handles came apart on the frying pan, and the tops pressure top all have broken off. I replaced a pot at one time, about 8 years ago, thinking it was warranted. I had to pay for the replacement (I don't know how I was duped but I thought I did something wrong in returning it). Since then I did not try and replace anything else.

When my now husband and I went to the presentation, the sales man used all these scare tactics about the risks of teflon pans, and my husband being the health nut that he is, walked right into the trap.

Woman named Cathy from Gatewaybride.com called to tell us our daughter had won a contest. She never entered a contest. Was told she had won a trip but would have to pay airfare and attend a presentation in Medford, Oregon to claim her prize. I looked this up on consumer affairs.com and found the company they represent (royal prestige cookware) is a scam. How can this be stopped?

My fiance and I went to a presentation and were promised the world and that this was a good product. We bought. We then received our product and when I used the bakeware, the cookie sheets bent all up, popping up in the middle and causing food to fall into the bottom of my stove. The pots were terrible and the food stuck to every pan I had. When I called to return the product I got nothing. I was told someone would be calling me and no one every did.

I purchased a set of their pots and pans and have not had a problem with them. It does take a while to get used to using them. They are not like your mom's pots. They are very expensive, and I don't believe that regular cookware is as bad as they say it is. The gift certificate is junk; and the trip isn't much better, but I do like the pots and pans.

I understand the complaints about the high pressure sales tactics and the financing issues. My wife and I bought ours ten years ago and went through that stuff (I just used my own financing). However anyone who is having problems using these pots and pans does not know how to read. There are ways of making sure things don't burn like preheating the pots and keeping the flame/temp down. I have had this stuff for ten years and they still look good and work great. Anyone who believes in this day and age that a salesman is telling you the truth and that you will get something for free is deluding themselves. The tactics they use are bad and the prices are high, but there is nothing wrong with my cookware.

My fiance and I received a call saying we'd won a free trip and $500 gift certificate. They said all we had to do was sit through a presentation about cookware--no pressure to buy. Well, I was stupid enough to believe it wasn't a scam, and we went. The presentation was all about how normal cookware is dangerous to your health and that this Royal Prestige stuff was not going to harm you. We were impressed and decided to sign up for one of their packages. BIG MISTAKE. When we got home later that night, I Googled these people and found out that their presentation was all a lie and that the cookware is terrible. The trips are not really free, and the gift certificate for $500 is to some awful site that only offers a limited selection of plain JUNK. You have to pay astronomical shipping fees just to get something with your certificate. I immediately began to panic and was frantic to find a way to get out of the contract for the bad cookware. Luckily I read the contract thoroughly and saw that since we bought the stuff off site, we had three days to submit something in writing that we did NOT want the stuff.

I was called and told I was a prize winner and was never called back about what it was exactly that I won. The information was something about a wedding package.

i have also purchased a set of these pots and i think the are amazing. i have owned my pots fot over two years and use them every day.. i think people should learn to cook on stainless steel pots before buying a set of them..i have also had no problems with my financing with hycite finance..i just think people that don't know how to use these pots correctly do not like them and try to get their money back. people fail to realize that these pots are 9 ply construction and vaccuum sealed therefore they hold heat longer so if THEY cannot regulate temp. in a pot its not the pots fault. as far as sticking if you heat the pan to the proper temp. the food won't stick. please feel free to contact me on any aspect of this matter.

In early January of 08 I received a phone call from a lady claiming that my husband was a finalist in a contest called Casa de su suenos (House of your dreams) that supposedly had been advertised about on Telemundo and that all we needed to do was to go to the Holiday Inn here in town and that there was nothing to buy. Well come to find out it was a presentation for this cookware. My husband and I are both Hispanic but are not very fluent with Spanish and this meeting was all Spanish.

My grandmother sent in her initial payment of $200.00, then changed her mind and they are totally dismissing her. She is 87 yrs old, on a fixed income and these people wont help her.

I have similar issues as others about Royal Prestige: The free trips and other prizes for sitting in the seminar. The high percentage rates and the cookware that does not do as presented. It was just another bill that I wish my husband and I would have never agreed to because we don't even use the cookware, and it doesn't work as stated in the presentation. I was very disappointed in the whole Royal Prestige presentation. After reading this article, it's making me even angrier. I would not recommend any friends or family to fall for this trick of presentation.

We were basically pressured into purchasing the cookware. We were told it was going to be something we would use forever..however, after further researching a few days later(since we were told we couldn't get the seminar sale if we waited) I am ver yunhappy with what i have found out. i tried to cancel, but i was told i couldn't.

My mom, my sister and I went to one of those meetings Royal Prestige organizes. My mom was told that she was eligible to win a Car (red truck, i cant recall what brand) so we ended up at the place and we watched the presentation and all the good qualities of their plates. at the end of this orientation, my mom was approached by one of the vendedores and thats when i knew my mom felt shy (intimitaded)and this person (lady) just started to pressure my mom (by talking and talking and trying to convince my mom)next thing we know a manager or supervisor came and stood aside of the lady and he started talking and convincing my mom as well. So my mom was being pressured my by two ppl now)my sister and i didnt say much.

My fiancee and I went to a seminar at The Courtyard Marriott in Florence, KY in April 2006. We were only going to receive our guaranteed free vacation (that we never ended even taking) but were talked into purchasing pots and pans for a total of $2000.00. Our sales guy Tom went on and on about cancer and diseases and the length of our lives by using regular cookware. We were stunned by the provided information and decided to go through with a purchase. We put no deposit down. After receiving our pots and pans we were very excited to put them to use and start eating healthier and provide our two children with lengthier lives and healthier food.

The sales person signed my name in the contract for Royal Prestige. I didn't know that it was a contract. I stopped paying Royal Prestige, and the salesperson took me to court under Royal Prestiges name and claimed I did not keep the promise in the contract which I did not sign. She did for me.

I have a nice set of Aluminum pots and pans that work wonders!

@

I was told that I had won a trip all inclusive and all I had to pay for was the flight. Once I agreed to the session, she was talking at a fast pace about the sickness other pots cause, what can we afford. Etc. Etc. After the video we watched was over, the lady got furious because we didn't buy the cookware. She tried so hard to convince us. After three times I guess she said forget about it and she quickly packed up her stuff in her suitcase and left. We could tell in her face that she was disgusted that we didn't budge.

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My fiance and I attended a cooking presentation following a bridal show in Houston last year. The cookware was offered by Royal Prestige. During the presentation, food was cooked and offered for sampling. Also, the cookware was passed around and we were encouraged to touch/feel it as much as we wished. At the end, the presenter said that the cookware was available for purchase and that he would be glad to go over pricing options and financing options at our request. It was the complete opposite of what I had read on many websites about the sales tactics from this company.

I bought a set of pots and pans from Royal Prestige. They were suposed to deliver the merchandise to my home via UPS. I never got the merchandise so I called the company. The representative fom the company said that the person next door had signed for it. I asked my neighbor about the delivery and he knew nothing about it. I called the company again end explained the situation. The solution from the company was to send a new set of pots and pans and, of couse, I never received it.

I had a trainee called me and offer a wonderful opportunity of having a nice meal for free, that I can invite 4 couples to. They will cook and I did not have to do anything, just watch. They were about an hour late, all my friends waited. They cooked, we ate, and then came the sales pitch for very expensive pots and pans to cook in a very healthy way. There are very heavy for my arthritic hands. They are financed by Hy cite finance so I purchased 8 pots and pans and it was a total of $2149.00. I was never told about the interest rate being so high at 24%.

It's more frustrating because my husband and I have been married for almost 3 years and haven't taken a honneymoon yet. The trip vouchers were suppose to be the way we would go.

A couple of years ago my fiance and I received a phone call stating that we had won a free trip. All we had to do was sit through a 1-hour presentation at a hotel in town. We thought we would get the free stuff and go, but after their claims of Tephlon coated pans causing disease/ birth issues, we were playing with the idea of purchasing the pans. The kicker for us was the second free trip, and silverware if we bought a set of pots and pans.

I am being force to stay with a product that i don't whish to stay with and pay an absured amount of money for a cookware that i don't think is worth the money.

My husband and I were called after I attended a bridal show and were told we won a vacation. We fell for the sales pitch and the health risks they told us about. Even though we have bad credit, they approved us for $1500 worth of cookware. The gift certificate is also a scam. We would have to pay hundreds of dollars in shipping for a certificate worth $1,000. Now I have fallen behind a payment and they keep calling me and asking me to post-date checks!

After my engagement in 2002 and attending a bridal show, I received a phone call from Royal Prestige telling me I had won a vacation. In order to get the vacation all I had to do was go to a hotel and listen to a presentation on cookware. After two hours of hearing how dangerous other cook ware is and how Royal Prestige cookware is so healthy, I was bullied into purchasing $1800.00 worth of cook ware. I was told that if I did not purchase at the time I would never be able to purchase in the future and would also lose the free trip. I signed up for a payment plan and was not given a copy of the contract. I was told my copy would be mailed to me.

I believe it is well worth the money.

I put down $60 cash and was told that I could cancel within three days. The dishes weren't shipped until three days later, and when they arrived they were just a cheap set of dishes.

I am currently engaged to be married in Sept of 2008. On October 23 I received a call from Royal Prestige stating that I won a prize of a 3-night, 4-day trip to Mexico, Bahamas or Dominican Republic. I was told I won a sweepstakes I entered at David's Bridal. I am a registered bride with David's Bridal but have no recollection of entering into a sweepstakes with them. In order to redeem the prize it was a must to bring my fiance, and all we had to do is sit in for a 1-hour presentation on cookware. The presentation lasted nearly three hours and was at a hotel. During the presentation the district manager Gene Confredo made claims that we were basically killing ourselves if we did not use their pots. I decided to purchase the cookware and pay with my credit card but he insisted that I use their finance plan instead.

I was selected to attend a bridal showcase at the Stone Lodge in Huntington, WV that was being held by Royal Prestige. Regardless of what the president of the company says, the salesmen DO used scare tactics to sell the products. It is even in their videos that are shown. I can also remember the man clearly saying that Teflon and aluminum pans cause cancer.

My fiance and I went to a Royal Prestige bridal show with no intention of buying anything but were talked into buying pots and pans and told that it wouldn't cost more than $2444.99. I did some research, had a change of heart and called them to cancel. I was told I couldn't cancel since we went to the show and weren't approached at home.

I ran across this website by accident when I was looking for Hy Cite's website to make my monthly payment. I found myself reading all of the articles about Royal Prestige and Hy Cite. I found them all eerily similiar. My husband and I went to one of the hotel presentations in the Chicago area last fall prior to our wedding. I admit that we were naive and after the purchase I realize actually quite stupid.

I had just turned 18 and was getting engaged. My fiance and i had gone to a bridal show and won 2 free vacations but we had to go and watch a presentation at a hotel. we got there, they showed us a bunch of pots and pans...stressing there's no pressure to buy. they were in fact, forcefull and not very happy with us asking any questions. i'm a cook and didn't really have any pots and pans of my own so we decided to go for it. we wound up getting roped into just over $2,000 worth of pots and pans.

In 2004 I reviewed my credit report to find this account as a Charged-Off account. I was surprised because I was never aware that the company had a remaining balance on me. Aside, from this I had a $3,000(estimate)available credit with the company and was later able to purchase another item, proving my paying worthiness. I was never notified by mail, and the represenative Jeovani Jerez,knowing where I lived never took the responsibility to drop a note under my door or knock on my door to notify me(Of such balance) like he did when I initially made the purchase with him. I tried to dispute this off my credit report, but it was his word against mine and I no longer had the receipt that I held on to for 6 mos. 3 years ago. In consequence this is affecting my credit score, preventing me from being eligable for mortgages that I was hoping to apply for next year. Today it is posted as Now paying,was a charged of account making this a very inacurate statement with my account with the company and greatly affecting my credit score.

I gotten a call at work from 21st Century Bride. They informed me that I had won a 3 day 2 night trip to Florida, Las Vegas, Atlantic City, NJ etc. that we could use as a honeymoon package. It was not told that we had to pay for airfare. I was really excited, but also wondered how did they get my name and number. Honestly, I did not give my information to anyone about something like this. I am very leary of this types of scams. My fiance' and I went thinking that all we had to do was listen the a speech about fine china and get our $500 certificate and the trip information. The sales person was telling us how our cookware was killing us and we needed to use 'their system'. I was a little leary once he indicated that there was special price on the pots at that time only. We talked about it and then decided against it. We thought that our credit wasn't a issue when purchasing pot and pans.

This isn't a complaint. I felt compelled to write after hearing some of the complaints. I have Royal Prestige products and love them. Yes I didn't like some of their sales tactics, but I wasn't forced to get $2000 worth of stuff. A person has to use their head in some instances and also remember that usually when something says it's free there is a catch to that. I have seen the same tactics used in selling time shares etc, and don't believe the amount of people who fall for the speal.

Never sign a contract for anything! It was a learning experience. I can't even look at nor use the china because as beautiful as it is it just brings back bad memories. Before I sign my name to anything, I just imagine the person on the other end of the table taking my car away and that's all it takes. No dotted lines!

A woman has called me several times at my home. On my caller ID the number and name, Royal Prestige appears. She insists I speak to her in Spanish. She clearly understands English but insists I speak to her in Spanish. She tells me Your last name is Lopez. You should speak to me in Spanish. She will not identify herself. She is extremely rude to me. I do not want her to call me again. I am filing a complaint with my phone company and your company needs to understand you have employed an incompetent, rude person to market your products.

My credit score is now under 600 because of this...I was at 675 middle score before this, and it has hit my score hard after the fact.

Although I'd love to say that I completely agree with everything Hy Cite is saying about their cookware, I cannot. I have had the cookware for several months now thinking I'm going to have to pay for this until it's paid off, and after reading everyone elses complaints, I feel I'm right.

I got a phone call one night from a company called Table Charm in Toronto, Canada. They had told me that I had won free accomodations for 2 nights for any hotel in North America from a raffle I had entered from a wedding show I attended a few months before. Of course I felt so lucky and excited for the opportunity, All I had to do was to drop in for an information session about their products and at the end I would recieve my voucher. I mentioned it to a couple of my friends and they warned me to be careful and that it may be a scam.

My fiance and I received a phone call saying that we had been selected to receive a free vacation and all we had to do was attend a one hour demonstration for pots and pans. I was so excited about the free vacation so I begged my fiance to attend the demo with me. We attended the demo that lasted almost three hours we were so amazed at all the wonderful benefits of this revolutionary cookware that we purchased the 10 piece cookware set along with the cooking utenciles and bakeware for a total of $3700!!

Economic damage - $1800

I made a purchase for their cookware on June 9 2007. My nephew looked up their businesses online and found some bad things. So I decided to cancel on following day. I sent my cancellation.

I paid $1100 for 2 skillets and I have never been able to use them and I have to send then a $150 dollars every month from my minimum salary. I have had 2 grandkids in the mean time and I have to use that money every month instead of suing it to help my single mom daughter. I get so angry when I see them and when I have to send that check every month!!!!!

I have been called twice now by two different people claiming to be from Royal Prestige offering me a free vacation with Wyndam Resorts. The first time a lady called, I wrote down the info and assumed it was a scam so I did not go to a presentation for some cookware at a local hotel. Now it is a month later and i receive a second call from another lady, this time asking me personal questions that has nothing to do with this so called prize i've won. I was told they got my name from some entry form i filled out, which i didnt.

After receiving a phone call that we had won a raffle, we were told that we had won a $50 gift certificate, a $500 gift certificate, and a free vacation, but would have to attend a presentation in order to receive them. My husband (then my fianc) had to attend with me in order to receive the $500 gift certificate. Both of us attended the presentation where two other couples were present. The salesman pitched that regular pots and pans with a Teflon coating posed extreme health risk and that non-coated pans such as aluminum would contaminate food and cause severe health problems.

My husband went to school for cooking, so he immediatly fell in love with the pans. The presentor talked about health risks if you use other pans. How other pans can cause cancer and altheziers (which really scared me, my grandad had just passed away). But I was really put off by the price. I was already working two jobs and trying to save for our honeymoon and house. I am also a part time college student. I pay my own way, which is quite expensive. My FI was trying to pay off his school loans. But somehow or another, we ended up with $1500.00 with pans and bakewear. The bakewear is horrible and we use my husband's left over from cooking school. Everything sticks to pans! I do't bother cooking vegetables in the pans, it would take too long.

I got a call saying that I was eligible to receive a free cruise if I sat through a short presentation for Royal Prestige. I didn't even know what Royal Prestige was, but hey, for a free cruise and a few hours in the car alone with my fiance and no kids-- I agreed. What could hurt?

I have received multiple calls from this organization stating that I filled out a pink Card at a bridal Expo and that I have won the carribean vacation. I have asked each phone representative where I filled out the pink card, asserting that I have never been to a Bridal Showcase, and do not recall ever filling out one of these cards. They then explain to me that I have won a free trip, and that I have to do nothing to claim it. Except, come to my house where I will have a china and cookware party for me and all of my friends.

I was just contacted by a company called Royal Prestige who said that I had won a free trip and all I had to do to redeem it was to go to the Holiday Inn and listen to a short (about an hour) presentation about their cookware. They said we had no obligation to buy and my husband had to come. (It was supposed to be for engaged couples but they were willing to make an exception for us!) After the phone call I looked up this buisness online and was directed to this site. I read all of the horror stories and I immediately called to cancel my appointment with them. The lady on the phone was so rude. When I said I wanted to cancel my appointment because I had read about their scams online she just said bye and hung up the phone! I feel so greatful to have read this site first!

Thanks to you I will not be going.

The individuals did not have name. but yes all the recorded previously by other complains are true. If someone will be able to record one of their secions they will be able to prove that yes they do mention about getting disease with other pots and pans.

I thought it was just me who had a problem with Royal Prestige. The lady that pressured me into purchasing $1,200 worth of crappy cook-wear stated I couldn't return the products back and NEVER mentioned anything about a 3day return period if I was not satisfied or didn't want any use of it. I really thought I was getting my money's worth with the free trip that didn't include air and many other bogus promises. The interests rate is uneblievable.

I have felt like I got robbed since day 2, but I continued to make all my payments until now. I have seen similar sets like the one I bought way cheaper, and the purifier that I got is a commercial one that I can barely use.

My fiance and I attended a seminar given by a Royal Prestige distributor under promise of a free cruise and free prizes. We sat there for an hour and watched the couple cook. We also participated in several demos illustrating the filth that comes off of other pots and pans when cooked with. They even offered us food cooked in front of us (Chicken and Broccoli dinner). At the end of the presentation, we were exposed to the highest pressure sales people I've ever encountered. We even went so far as to say We can't afford this right now, and they pushed further with their financing plans. Fortunately I'm a very savvy shopper and know when to force a stern NO. The demonstrators then turned to the next people without even saying thanks.

Royal Prestige had an individual call me and tell me that my fiancee and I had won a 3day 2night honeymoon package from them. I didn't recall ever signing up for anything, so I thought this was kind of odd. So when I called them back, they told me that we had to meet with them and watch their presentation to get the package. Also, we were offered a discount on their products, but were not obligated to buy. I thought it was strange and researched them on your website, and I just want to give others a head up. If they call you, don't fall for it. I didn't meet with them or even purchase anything because I read other peoples stories about how they were ripped off. So I didn't get scammed, but I just want to warn others and also thank the Consumer Affairs website for filling me in!

My fiance and I attended a promotional get together for Gateway Bride. It was a very high pressured seminar that we had to sit thru, so we thought we would just buy the cheapest set we could and get out of there. The cheapest set was $2100. As a new couple starting out and with a baby on the way this was very hard on us. But we set up a payment plan. When we didn't recieve our pots for two months we didn't pay any of our payments and everytime i tried to call someone at the company nobody would answer or they never returned my calls. All I wanteed to do was cancel my order. But when i finally did recieve my pots in February i decided to try one out and it burnt everything. I followed all the diections and still it burnt everything. I tried to call someone and talk to them and still no return on any of my phone calls. So now i am stuck with dishes and pots and pans that i never use and payments that i refuse to pay!

We have been trying to pay off the pans for more then a year and a half! We are paying for our wedding on our own and need about the same amount that we owe for the pans to be able to actually get married. After we got the pans we thought we could return them and get our money back if we did not like them...guess not. So we are out 3k.

In the middle of Feburary I attended a Bridel Expo and signed up to win a free trip to Mexico. A week later I received a call from American Prestige saying I won the drawing. All I had to do was sit threw a presentation on cookware and glassware. When arriving at the hotel (Signature Inn) my fiance and I sat and waited for the presentation to start. After hearing horror stories about other brands of pots and pans and the diseases they cause, my fiance and I decided to purchase the cookware. We had to purchase a 7 pc set (which is only 4 pots and 3 lids) and dishware in order to purchase the pieces. I only wanted one or two but they wouldn't sell it that way. We paid $2099 and the dishware was 'free.' We were told that no one has ever returned their cookware and even the salesperson recommended it to her sons. They claimed food wouldn't stick to the pot and it's a healthier way to cook. When we received the pots 2-3 weeks later, we tested them. I followed all instructions and they worked fine. After the first time the food started to stick to the bottom of the pan and burn. When I called today to return the merchandise I was told I couldn't because the 3-day return policy expired. We didn't have the cookware the first three days! They did say that I could have someone come out and show me how to cook with the pans, but I know how to use them, they just aren't working as advertised. I highly believe that it was a pressured sale and I felt obligated to buy. After reading the complaints on this website, I'm afraid that my credit will be hurt. I just want to return the pots because they were falsely advertised.

I recieved a call from Royal Prestige stating that I won a vacation from a bridal show I had recently attended. I was estatic, being a young engaged college student without money to go on vacations. Because we are saving money for our wedding, we were thrilled.

A little late to the party, but I just wanted to add one more to the list of unsatisfied customers.

This product burnt my food and cost $3500.

I am another sucker who has had the misfortune to go to a Royal Prestige Product presentation and purchased items. I received the cookware set and it does not perform as advertised. I have tried to work with this company and have met with resistance at every turn. I am still trying to resolve this matter and will be returning the product to them.

I received a call from Celebrity China and Crystal indicating that I had won some crystal from a drawing that I signed up for at a bridal show. In order to get the crystal, my fiance and I were asked to sit through a cooking demonstration. I was thinking this would be something helpful for couples who are planning to get married. I was not informed that it was a sales demonstration for ridiculously over-priced cookware. We attended the so called demonstration and there was another couple in attendance, not an overwhelming response.

A salesman tricked us into buying a set of pots and pans that don't work. I now have to pay over $2000 for cookware that is awful. I am just married and we don't need to pay for something like this. Our interest rate is 21%, which is not near what the saleman told us.

I had numerous messages on my cell phone. The message told me that my fiancee and I have won a fabulous prize. I knew that there are plenty of scams like this out there, so I called them back - not to claim the prize but just to nicely ask that they take my phone number off their list. I was even ready with a story that my fiance and I had to cancel the wedding due to a death in the family! The guy who answered - his name was Robert - started the sales pitch, once he got to the part that we won a free honeymoon at one of 18 different locations - I stopped him to say that we were not interested. He then, very rudely replied, Why did you call then? and then hung up on me.

My husband and I went to a presentation where they claim how great their products were. They forced us to purchase and just quickly sign the forms and quickly then escorted out. Never did we receive a full explanation about the cancellation policy. A couple of weeks later we had some unfortunate things happen to our family where we have had to extremley cut back on our expenses. I called their customer service to cancel and they said there was nothing they could do. In fact, they said if I were to lose my job, I would still be responsible for paying my mortgage and cars so you may need to look for a second/third job to ensure you pay us off! I couldn't believe how insensitive they were.

My wife sent in the form to cancel the contract before we had received the cookware. We called them after receiving the shipment and they said nothing was sent in and they would not cancel the contract! They called my wife a liar and said since we had not done anything, they would not honor the termination.

We were told we wouldn't need to use a lot of water and would not lose the nutrients. Thats a crock. Last night I was using the pots, boiled some water and when I went to check on it, the water was gone and there was melted plastic in the bottom of the pan. I wish I had never ever purchased these pots.

I received a phone call from Royal Prestige telling me I won a free trip to Mexico for 3 days/ 4 nights. All I had to do was attend a 90 minute presentation with my fiance with no obligation to buy anything. I did a search on the internet for the company, and the first result I found was for the ConsumerAffairs website. I read all of the negative things that people had to say about their experiences, and promptly called back to take my name off of the list to attend the presentation.

In June 2005, my fiancee received a phone call telling her she had won a free honeymoon. She was told that all she had to do to claim her prize was attend a cookware demonstration. On July 14, 2005, we attended the show.

I was told that I was a contest winner of a trip to Hawaii and a $500 shopping spree. The letter gave me a time and place to pick up my prize, however when I arrived I found that I was mislead into a sales presentation for Royal Prestige cookware and that the claimed prize was only offered if I sat through the two hour sales pitch.

I attended a seminar at which the Prestige Cookware was demonstrated. I was shown how the pans would not result in sticking from meats and poultry. A mere wipe with a paper napkin would remove any residue from cooking

I recieved a phone call close to two months before our wedding from a woman saying that we had won a bridal package that included 2 $500 gift certificates and a free vacation valued at over $1600 dollars. My fiance and I, who were both having a hard time with money for the wedding, were pretty excited so we agreed to going to the show to claim our prizes. We got there and we're very impressed with the pots and pans and the food that than man presenting them cooked with them. However, we both knew that we could not afford them and had no intention of purchasing them.

We purchased the king size royal prestige pots and pans that cost our family over $2500.00 dollars. Food that we cooked using the royal prestige pots and pans stuck to the pans and burned every meal that we cooked making the food completely unedible. Additionally, the cookware handles and steam buttons scoured within three months of scarcely using the royal prestige cookware. The handles broke, within months of light cooking, using the royal prestige pots and pans. Moreover, the steam button wires poped out of place causing the pots and pans to become unusable.

On 8 Jun 06 I received a phone call from Ralph claiming he worked for Today's Bride. He said my fiance and I won a drawing that entitled us to a free 3 day/2 night stay at one of several hotels (Marriot, Holiday Inn etc.) and a $500/each gift card to KEShoppingSpree.com that carried fine items such luggage, jewelry, leather etc. He said that our names were selected as one of 15 people that were chosen as winners (I NEVER entered a drawing). In order to claim the gifts we had to attend a 90 minute presentation for prestige cookware.

My wife and I recently read an article from Lisa Wade McCormick about Royal Prestige cookware. We had the exact same experience as those mentioned in the article. My wife was suckered into purchasing a crappy set of pots and pans for $2400 at an astounding 24% APR. When I learned about the transaction we did everything possible to negotiate a solution, return the items at a loss, etc. but these folks are well trained in combating this. I would expect that half or more of their jobs is telling people there is nothing they can do.

I attended a bridal show in Syracuse, NY at the OnCenter. I am getting married and thought this would be a great place to get started with my wedding plans. I filled out numerous forms from vendors offering free honeymoon vacations. I was contacted by Royal Prestige informing me I won a all-inclusive package. The stipulation was I had to attend a show with my fiance. I went to the show and was scared to death about how unhealthy I was living and eating and about the diseases and cancer that I could get by using my pots.

In March of 2004 I went along with my husband to be to a bridal show that we were invited to. The sales lady over the phone said that we would have a chance to win either a free trip or dishes. When we went to the hotel that the show was being held at there were about 4 other couples. the sales guy Vince Pinto went on and on about how the pots and dishes were the best that we could ever hope to own. He went on to tell us the list of health problems that other cookware causes. We felt scared to death to even try using any other cookware after hearing all he had to say.

I received a phone call after attending the Baltimore Bridal Show. The woman on the phone told me I "won" a free trip, a $500 gift certificate, and a 40% discount on Royal Prestige products. All I had to do was sit through a "hour and ten minutes" presentation at the Days Inn hotel in Timonium. She told me I was not obligated to buy anything and that I was a "lucky winner." My fiance and I are just starting our new life together and jumped at the opportunity to get some free gifts.

I bought a set of cookware at a cookware "party show" and I was given a price of $950.00 to pay by monthly installments. When the merchandise arrived, they sent me the purchase order by UPS. I didn't sign for them. When they gave my so-call purchase order, the price for the items was almost $2000.00. I decided to return them immediately (within a 30 day period).

My fiance and I went to a wedding fair a few weeks ago, and then were notified that we'd won a "free trip," and just needed to come to a short (about an hour and a half) informational seminar to claim it. We thought it sounded suspicious, and it certainly was. They tried to sell us Royal Prestige tableware and cookware. It looks like decent stuff, but is ridiculously overpriced. They had a pretty bizarre informational video on how other types of pots and pans contaminate what you eat.

Salesman scared the attending couples with tales about SIDS, alzheimer's, cancer and other life-threatening diseases brought about by common cookware. We did research online after feeling uneasy and found many articles about this company.

Because I knew I had paid it all, I asked the gentleman to send me a statement of the payments I had made. He quicky told me he didnt have anything like that and told me I would have to prove I paid. After speaking several times to a lady in the Royal Prestige office with no luck, I am at a stand still. My bank tells me I need check numbers in order to get copies, and because of the fire I only have a few carbons.

I was scared into buying Royal Prestige by Ken ... His numerous references to Alzheimer's, cancers, and SIDs (Sudden Infant Death Syndrome) made us believe that we would die at an earlier age if we did not buy his products. The $500 gift certificates were nothing short of comical, who really wants a cheap generic $45 pen that you could go buy at the $1 store. Not to mention Ken repeatedly said that shipping would not cost more than $75 for the $500 items but the website says the shippings is $140+.

We have never been notified of this debt or had anyone attempt to collect this money. The only reason we are now aware of it is that we have applied for a loan and it has appeared on our credit report. My husband and I have repeatedly tried to contact the Tennessee office but have yet to speak to anyone other that the receptionist, and the Wisconsin division refuses to discuss.

My husband and myself went to a seminar by Royal Prestige kitchenware and purchased a set of pots. When the pots got shipped to us via UPS, we reviewed the total cost and returned the set. We notified Royal Prestige's customer service that the pots were being returned. They told us that we couldn't return them because we had only two days after signing the contract to cancel. Now after all this time this is showing up on my credit report and I need to get it resolved. If I don't have any other choice then I'm willing to pay some of the total on a payment plan but not the full $983. I will do this only if they are willing to resend the pots.

A Royal Prestige kitchenware salesman came to show me a demonstration of a water filter. I wasn't interested in buying one until he told me that every time I needed a filter change I would get one for free. About six months later I needed a new filter and called the company to receive a free one. However, when I called I was informed that I would need to pay $100 every time I needed a new filter. I feel that I have been cheated; I will never again buy anything from this company.

After paying a $150 down payment, I had $1200 left to pay at a "low" interest rate. He told me my payments would be $50 dollars a month for two years which didn't seem like too bad of a deal. Well, this "low" interest rate ended up being over 18 percent and I have now paid $50 a month for almost one year but still owe them almost $1000. Not only that but we were promised 100 percent satisfaction guaranteed. Well, after one week we were very displeased with our purchase and after a number of calls to Royal Prestige about our problem, we were told that we were well beyond the timeframe to cancel an order, which is three days after the original purchase. I didn't even receive the cookware until two weeks after the original purchase!

Last night we received a phone call from a finance company stating that we had been approved for the set of pots and pans! I will be calling them today because I am sure that there is not a refund check in the mail.