Rollup Awnings Reviews

Servicing New York City & Long Island

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About Rollup Awnings

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Rollup Awnings offers outdoor shading solutions for both residential and commercial spaces. With a focus on retractable and fixed awnings and shutters, it offers a range of products designed to meet various needs and preferences. The company has showrooms in New York.

Pros
  • 90 fabric options
  • Showrooms in New York
  • Diverse product range
  • “No-questions-asked” motor warranty
Cons
  • Pricing not publicly disclosed
  • Only available in New York and Rhode Island
  • Some reports of questionable customer service

Rollup Awnings Reviews

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    Page 4 Reviews 240 - 440
    Verified purchase
    Staff

    Reviewed Sept. 28, 2016

    We had a deck and decided that it was hot out there in the summer. I did some research on Rollup Awnings and they seemed to have the best product. I got the one with the motor where I don't have to crank it. Their reps were fine and everything was good.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2016

    We were originally going to buy a SunSetter because it was the brand we knew of. Then the PennySaver or one of the local insert papers came and Rollup Awnings' ad was in there. We went into the store and the gentleman who sold us the unit was why we chose it because we really believed that the quality of the product was so much better than the other products in the marketplace. He was very helpful and he really made the decision a lot easier for us. We've only had it for a short period of time but we're very happy with it. We've used it for family parties, functions and dinners. It's getting us to eat outside more. It's been great. The quality looks exceptional and it's pretty. I was concerned that SunSetter would look old because it's old school and kind of like grandma's house, but it's not.

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    Staff

    Reviewed Sept. 13, 2016

    The awning that I used to have broke down. I walked in at Rollup Awnings and the salesman was very excellent. He gave me suggestions on what I should get - which one is good and which one is best. I took what he offered which was the one that rolls into a pipe. I had the material customized so he came to our house and my wife picked out the material which is excellent so far. Everything has been fine. I use the awning all the time.

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    Installation & SetupStaff

    Reviewed Sept. 9, 2016

    I had a deck before that was destroyed and razed after Sandy. My new one is up higher and it’s a much larger deck, and the sun hits the side of the house so I figured I needed an awning. We looked around where I live and we found out that Rollup was used in quite a few homes in the area. When we went there, the manager was very helpful and we liked the way he explained everything. The people who installed it were also very nice. Everybody knew what they were doing. They came when they said they were going to come so I was very satisfied with everything.

    We have the electric awning from Rollup that opens and closes. We were able to get a discount for the fabric because there were some available that customers had ordered and they were either too small or too big. So we were able to take advantage of something that we found in that category. We used it over the Labor Day weekend. I had company and it was very sunny out, so I was very happy I had the awning.

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    PriceStaff

    Reviewed Sept. 7, 2016

    I like Rollup Awnings. They have the one that's concealed and rolls into itself. They give me a fabric choice and I got a book to pick from. I have my choices of what kind of rollup I want and I can go for a cheaper one. I chose to go for a decent and the most expensive one because I don't like replacing it every couple of years. I like the material and I use the awning almost every day. It was all a very good experience working with them, so I'm very happy with it. My friends already use them and everybody seems to be happy.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 6, 2016

    My wife and I thought having an awning would be a good thing for our backyard. We chose Rollup Awnings since the product is made here. We picked out the colors and chose an awning that works with a remote control. The whole thing tucks away in the winter time, so we don’t have anything exposed. We’re a little disappointed with the people who did the site check and also the installation group. They told us that they were going to set an appointment up in the morning and then they called the night before and told us it was going to be in the afternoon. They ended up showing up in the morning. My wife and I both work so we had to schedule around that and it was a little difficult. Luckily, my wife was able to get back over for the install.

    They did a site check and never really checked the surface of the bricks. When the installer came, he told us that the bricks were loose and that it may not hold the awning. Then the installer put the motor on the wrong side of the awning, which we didn’t change, and we paid the electrician an extra $400 to run a line behind the awning down to the electric. This would be a big issue for us if we ever choose a company again. Otherwise, everything was good and the awning works great. The only time we use it is if it’s sunny out and we want to stay back down and have food.

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    Staff

    Reviewed Aug. 27, 2016

    I don't have any shade on my back deck and it's too sunny so I got an awning from Rollup. Other awning companies, like SunSetters for instance, farm out to different retail stores that have representatives there and I didn't like that because there was a disconnect - a middleman - and that's basically why I chose to go with Rollup Awnings. Their team is very professional, and I also got to choose the fabric. They have an electrician, staff, salesman, and installers, so it's not like you have to contact different people to get a job done. Everything is done on Rollup's premises, their own factory and that's a better way to do business. They're very hands-on and it clearly is a more professional operation. Rollup is excellent.

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    Staff

    Reviewed Aug. 21, 2016

    It's summer and I already need an awning. And when a friend showed me Rollup Awnings, I loved it and I got the one that works with the remote. I use it everyday then bring it in at night. The Rollup team did a very good job and I'd recommend them to a friend. My experience has been wonderful. It's worked perfect.

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    Staff

    Reviewed Aug. 20, 2016

    We had a sun room which was filled with sun, but we want some shade and reduce the heat. We researched thoroughly and checked out three custom awnings companies. We were impressed with Rollup Awnings and ordered that same day. We had them come and measure the whole width of the opening. We purchased the top of the line motor and also the pull-up end piece for the winter. Once the awning is out, the sun does not come in through the sun room anymore. We're happy we saw what we wanted at Rollup. The team in the showroom and the installers were also great and very professional.

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    Customer ServiceInstallation & Setup

    Reviewed Aug. 16, 2016

    Rollup Awnings is a 5 star company as far as quality and service goes. They installed my awning 2 yrs ago & I couldn't be happier. Went back to them with a problem with a relative's awning installed 6 years ago & their customer service was outstanding! Run don't walk to Rollup Awnings. You won't be disappointed.

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    Customer ServicePriceStaff

    Reviewed Aug. 14, 2016

    I heard about Rollup Awnings through my condominium association. The product and installers were alright, but the small awning was overpriced and the electrician did a terrible job. The company gave me the service and told me to get the electrician, who drilled a lot of holes into the siding. He replaced it but I was not happy with the way he did it. When I called and explained to the company this situation they blew me off. I was talking to the wall and nothing got solved. I said, “That’s fine. You don’t have to worry about it" because when people come around my neighborhood, I will not recommend them. I'll say to them, “If you want them, you’ll have headaches." I will share my experience to people and let them judge for themselves.

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    Verified purchase

    Reviewed Aug. 11, 2016

    When we went to see Rollup Awning's factory, we saw outstanding products and salesman. I'm very happy with the products. Rollup Awnings was terrific, on-time and professional. I would refer them to anybody.

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    Installation & Setup

    Reviewed Aug. 10, 2016

    Had a motorized retractable awning installed about a month ago. Everything went great from the minute we stepped into the showroom, and spoke with salesman, Arthur, to installation, to electrical hook up. We love our awning so much! When we moved into the house, there was a small, manual crank awning over the kitchen window, which we later found out was from Rollup Awnings 15 years ago! It is still in great shape! We are extremely satisfied with our awning, and would highly recommend this company.

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    Customer Service

    Reviewed Aug. 9, 2016

    I called Rollup Awnings and they came right away. Everything worked out exactly like they said. They had a big selection and they even showed all the different materials. We live in a gated community and they provided me with all information to apply and get approved for it. It went perfectly and what we got was customized. We use it everyday because we're in a place high up and off a pond and where the sun is tremendously strong. We have French doors so when the light comes in, it blinds us. We have to open the awning everyday around 3:00 o'clock and don't close it until at night about 7:00 or 8:00. Rollup Awnings were outrageously good. There was no hitch and it's great compared to the work and the issues I've been having with other contractors. I'm thankful I used them. They're a wonderful company.

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    Staff

    Reviewed Aug. 1, 2016

    My father-in-law moved into a new home and thought that Rollup Awnings would be a nice addition to it. He was very happy. They sent a couple of people over that spoke Spanish so he was thrilled that he was able to communicate well with them and let them know exactly what he wanted. They were very professional and nice. They came when they said they would and did what they said they would do. They showed him how to work everything. He loves the awning and he uses it every day.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed July 28, 2016

    Sales person was very professional and helpful. Installation was quick and professional. Just by looking at the product you can tell it's durable. I've seen other awnings and there is no comparison. I would highly recommend Rollup Awnings to everyone.

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    Staff

    Reviewed July 28, 2016

    I was looking for an awning. I checked a couple of different people and I liked the design of Rollup Awnings on their product. Also, my in-laws actually had them about 16 years ago. They are a great company to deal with and everything that the reps said they were gonna do, they did.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed July 27, 2016

    I got the almost high-end automated Rollup Awning. It cleans itself and it’s a good awning. The gentleman who came originally was very nice. He gave me a good rundown of the products and showed me a lot of samples. We went outside together and he showed me where I should put it and how far out it should go. He was really good and very knowledgeable. The guys who came to deliver and install didn’t leave any mess. Everything was done quickly. It was a great investment.

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    Installation & SetupStaff

    Reviewed July 25, 2016

    Rollup Awnings is a local company which is convenient. Dealing with their representatives from the sales to installation was excellent. They gave an estimate and I got to select the fabric and the color.

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    Customer ServiceStaff

    Reviewed July 22, 2016

    I purchased a motorized awning from Rollup Awnings and everything was what it's supposed to have been. I got to choose the fabric for the awning, and the service was terrific. Their customer service team is attentive and responsive if there are issues.

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    Installation & Setup

    Reviewed July 13, 2016

    I went for the higher end awning from Rollup Awnings because I believe in buying once, buying right and many years of service. They installed it and I had a little issue afterwards when I got my electrician, but they stood behind the product. It seems to be quality installation they stood behind. So far so good. I’m ordering a second awning because I noticed it's much more efficient rather than trying to position umbrellas everywhere and storing up for the winter. Rollup Awnings seems to be a quality organization with quality materials and products, and I’m happy. I have recommended them in the last couple of days.

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    MaintenanceStaff

    Reviewed July 12, 2016

    We purchased an awning because it just seemed like we had a need for it in our backyard and Rollup Awnings was good for us. I priced out and looked at a couple of other vendors prior to purchasing. And it seemed like their product was superior so that’s how I ended up going with them. Also, the great appeal was the fact that it was low maintenance. The salesman was very nice to work with. Due to the time of the year, we needed to schedule the installation about a month out. With a little pre-planning, hopefully, that would have shortened the timeline between purchasing it and getting it installed. But, otherwise, everything was a nice experience. Last night we used it even in the rain because it was designed to hold up during inclement weather.

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    Reviewed July 3, 2016

    I thought of trying Rollup Awnings so I called them. They came and I'm very happy with it. I knew exactly what I wanted so that's what I have now. Everything is fine and I have no complaints.

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    Installation & SetupPriceStaff

    Reviewed July 2, 2016

    Nothing but satisfaction and great things to say. I cannot come up with one complaint. The people who installed the awning were kind, friendly and knowledgeable, answered any question we had. The ones who installed the awning were a father and his two sons. They were very kind and friendly people. They don't overcharge. In fact I believe it was the lowest price out there. The awning looks beautiful, works great and we have gotten so many compliments on it already. My family and I are very satisfied with the awning and the customer care and service that was provided. Will be recommending Rollup Awnings to anyone who is interested.

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    Reviewed June 23, 2016

    We were re-doing a backyard and we got a motorized awning from Rollup Awnings. It looks nice and it's easy to use. The choice of fabrics were very nice too. It looks like high quality. Their only downfall is the expense as we paid more than we should have.

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    Installation & SetupStaff

    Reviewed June 13, 2016

    We had a great experience with Rollup Awnings both when we were placing our order and when the awning was installed. They are a very professional and polite company. We love the awning. Keep up the good work.

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    Installation & Setup

    Reviewed June 12, 2016

    After procrastinating about getting an awning, we finally decided to do it with Rollup Awnings after evaluating different designs and also due to word-of-mouth. We did see an ad in the newspaper and that triggered it, too. It has been a very good experience. My awning has a custom width so it fits the space exactly and got the motorized open and close feature, and I'm happy with it. Rollup seemed to have their act together - the salesman, installation crew, and even the electrician they subcontracted did a good job.

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    Customer ServiceInstallation & Setup

    Reviewed May 31, 2016

    We got a good rating with the Better Business Bureau for Rollup Awnings and there were some good consumer comments at the ConsumerAffairs website. We went to them for the construction of the unit and we liked their product. It's good and beautiful, so we bought it. It's only been two weeks since I had it installed. However, I wasn't crazy about the customer service. They completely screwed up in setting up the electrician which they promised me. When you're spending $4,500, you expect a company to be driving on the spot and they weren't. They told me that I had to call them to find out what time the guy was coming here. But when I called to find out, I got an answering machine, and nobody called me back. Then as I was on the phone, the guy pulled up in front of my house.

    They also told me that I would be able to put the balance on my credit card. I told them, "Good. Then put it on two days before you come and it will be accepted." Then they wanted a certified check right then and there. I said, "You've already installed it! I can't go to the bank and get a certified check." I wrote them out a personal check and it cleared. But it's total miscommunication in that company.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 23, 2016

    I am very happy with my new Rollup Awning. When we went to the showroom, Arthur was very pleasant and informative. He thoroughly explained all the facets of the awning. Even about the installation. He answered our questions and was extremely knowledgeable about this product. The installers were also very nice guys. They quickly installed our awning, explained how it works, and cleaned up. Love my awning!!!

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    Installation & SetupStaff

    Reviewed May 21, 2016

    From the initial contact with the salesman, to the installation of our new awning, I was impressed with the professionalism of all the Rollup employees. They took the time to explain the features of the awning, suggested proper placement, and answered all of our questions. Having looked at other awnings, I can say that Rollup produces a vastly superior product. I am confident that we will enjoy the shade provided by our Rollup for many years to come.

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    Punctuality & Speed

    Reviewed May 15, 2016

    Rollup Awnings gave us a good deal when we got a regular awning from them. They were professional, came on time and finished the work right away. And now we're outside enjoying the awning right now under the big sun since it's going to rain tomorrow. It has been a perfect experience.

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    Installation & SetupPunctuality & Speed

    Reviewed May 14, 2016

    We purchased an awning from Rollup and are very pleased with the product as well as the company. The salesman Sean was informative and thorough in showing us the different choices in awnings. The installation crew arrived on time and did a nice job. Rollup recommended an electrician to do the needed electrical work and Paul from Custom Electric responded and was on time and did a nice, neat job. We encountered a minor problem with the motor needing to be reprogrammed and Rollup was very responsive and sent a technician out the very next day to correct the problem. The awning looks great and is manufactured with top of the line material. We are very pleased with our purchase.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed May 13, 2016

    Rollup Awnings was one of the approved vendors in the condominium complex I'm in, and I've been wanting to have an awning so I decided to purchase the special motor package for the summer. It looks good and was installed quickly. When the appointment date was set up, the rep couldn't tell what time they were coming until that morning which meant I can't really plan anything else for my day because I don't know anything and I needed to wait until 9:30 to call for that. Well, the team up showed up at my door at 9:00 which was great. I was glad to get it done. Even though the awning is a better product, it's expensive

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    Staff

    Reviewed May 10, 2016

    We had a deck built so we wanted a new awning to go over it and got Rollup Awnings. Their team was excellent and the salesman was very accommodating. Overall, it was an outstanding customer satisfaction.

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    Installation & SetupStaff

    Reviewed May 7, 2016

    I can’t sit out on my porch in the summer because it’s sunny so I had Rollup Awnings install one for me. Their people have been very good and the installation went very smoothly. I'm happy with my awning.

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    Reviewed May 4, 2016

    Rollup Awnings was excellent. I had absolutely no problem with them.

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    Staff

    Reviewed May 2, 2016

    The other awning was acting up. The motor went and it was faded. I and my son put it up and it lasted eight years. The salesman from Rollup Awnings was nice and made a few suggestions. He originally picked a different awning, which I thought I wanted too until I got the price. I bought a cheaper awning which I paid $2,700, but it was good. When the deal was set, we got the date and the installers put it up. They took all the mess with them and were very neat workers. I like that they extended the awning longer and we covered a picnic table. My wife and I are very well satisfied.

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    Installation & SetupMaintenanceStaff

    Reviewed April 30, 2016

    We had a different setup on our patio, which was a wood overhang. Its upkeep was too much of a pain in the neck. I called Rollup Awnings and they sent their rep out here to have us see how everything worked. We made the arrangements and within a couple of weeks, everything was measured and installed. We’re enjoying the awning. I couldn’t be happier and it couldn’t have been better for my husband and myself at our stage of our lives. Rollup Awnings have very wonderful people. We’re enjoying the quality of the Rollup shade itself, plus the guys who did the installation and even down to the electrician who set up everything for us outside. The experience with them was fantastic.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 29, 2016

    Everything with Rollup Awnings exceeded our expectation including the quality of their product. We're very pleased. The whole process and the installation were fast. The electrician came right after the installers left, so we're extremely happy. Overall, they were very informative and it was an easy and efficient experience.

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    Customer ServicePriceStaff

    Reviewed April 27, 2016

    I’ve tried SunSetter and others and their price were extremely higher so we chose Rollup Awnings. We live in a corner house which is very windy. We have no peace in the summer time because of the wind and the sun so we purchased Rollup. And now, even though we haven’t got any hot days yet, it has been protecting the house and our dining room from the sun. We have both the electric with the monitor to open and the manual one. Their team was very good, explicit, courteous, and they don’t do anything on their own. They ask us to see if it is right or if we like it. Moreover, they’re very responsible. They tell us what time they're coming and if it is raining and they cannot do the work, they call on time and let us know. Their electrician was very reasonable too and very amiable.

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    Reviewed April 24, 2016

    Rollup was on our condominium preferred list. After speaking with competitor, we felt their quality was superior so we purchased from them. We open the awning for sun and light rain protection. Overall, Rollup's people were very professional and we were happy with their service.

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    Staff

    Reviewed April 23, 2016

    Rollup Awnings were fabulous. They came when they said they were going to do it. They put the awning up and were very efficient. It was a very pleasant experience, right from the salesperson, to the people calling the house, and to the installers. We felt they were very honest and their product is far above anything else we had investigated.

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    Installation & SetupStaff

    Reviewed April 19, 2016

    Rollup Awnings was a great experience, and I'd recommend the salespeople, product, as well as the installation to anyone.

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    Reviewed April 16, 2016

    We had quite extensive damage from Sandy so we've decided to extend and put the awning up for the loft while we were doing some work on the house. We got the motorized awnings from Rollup Awnings, and made fabric choices. We're happy with their service and have no complaints.

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    Staff

    Reviewed April 14, 2016

    Since Rollup Awnings has good ratings and reviews, we went to them when it was necessary for us to purchase an awning. Our experience has been good so far. The guys at Rollup are knowledgeable and helpful, and we have had very good interactions with them.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 11, 2016

    Friendly. Seemed to be know the product. Installation was quick.

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    Reviewed April 11, 2016

    We have barbecues and get-togethers at the back of my house so I had Rollup install an automatic awning there. Their installers were incredible and it was an excellent experience, that's why I've recommended them to friends and family. In fact, my brother also bought awning from Rollup.

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    Customer ServicePriceStaff

    Reviewed April 9, 2016

    My husband and I have a friend who had recently put in an awning at his place in Belford. My husband came home and he told me that the awning pulls up and that it's easy. I told him I'll look into it. We weren’t able to sit down at our deck since the sun covers the whole thing until about 2 o’clock in the afternoon. When I happened to be in that area where our friend said he got his awning from, I stopped in and looked at it. The gentleman there gave me a free quotation. I picked a particular awning material to suit the coloring in our house that I wanted. We also had it so that when it was raining we could lower it so that the water drips off easier. We had a special cover put on it so that it could be encased in the winter time. We had the rod that comes down that we can roll up by hand which adjusts the angle of the awning. We had a scallop put in if we wanted to use it.

    We had the awning put in within the past month. We wanted to have it before the summer. I'm looking forward to using this thing. It was a very expensive investment. I normally would not purchase it due to the price. I figured I’m gonna splurge on this. I'll use my money for something I enjoy like sitting outside when it’s not too hot. That was my pleasure. The people from Rollup Awnings were knowledgeable. They seemed to know exactly what they were doing. They've done it so many times and they specifically dealt with this particular awning. Their guy had a patent on it since he was the first one that was involved in the making of it against windstorms, which I was very impressed with. Living on the south shore, we do get some windy conditions. If we got caught up some place and the awning was out already, we wouldn’t have to worry as much about it.

    When their guys came to do it, they also had an electrician in mind that worked with them a lot. He does these awnings with them which I was in favor of because when you do things with another company you get to know their routine, the people, and what has to be done. We have a brick house. I was a little cautious about putting the awning. I didn't want to damage the bricks. They were very professional and very friendly. I couldn’t be more satisfied. If something goes wrong with it, they’ll be quick to respond. A company like this was the safest.

    When they came to put the cover on, being that the cover is baked onto the metal, it was the wrong color when they sent it so it had to go back and be baked again or repainted and then baked. The paint was thicker because they put more coats on. It had a hard time fitting into whatever system they had to put. They didn’t try to force it in and had it redone instead. They said they were gonna come and put it in when they got it back again.

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    Reviewed April 7, 2016

    The awning which we bought from Rollup Awnings in 2013 is very nice. However, when put it down to show somebody, it came up halfway and then wouldn’t go up anymore. The motor was fine, but we had to get it reset so Rollup Awnings came in and reset it. Getting help from them was an excellent experience but we had to pay for a service fee for them to do it. It happened to be the one day it was windy and snowing so we also had to wait a day for them to be in the area. Other than that, we haven’t had any issues with the awning.

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    Installation & SetupStaff

    Reviewed April 5, 2016

    The team of Rollup Awnings was very good and helpful. The sales and the installation went perfect. I had a good experience.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 2, 2016

    A friend of mine referred Rollup Awnings when we had problems with the heat on the deck. The reps were very friendly. We were greeted as soon as we went in to make a purchase. When their team showed up to install, they showed up when they said would, and they were done in a timely fashion. It was a clean and good job. I like what I got and it came out exactly as I expected. The colors are beautiful, and it looks like a great product. The only drawback is the day they put it up, it started getting cold here, so I haven't had the chance to use it. But overall, it was a very pleasurable experience.

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    Staff

    Reviewed March 30, 2016

    We previously had an awning from Rollup in our old house. We felt the quality was superior so we purchased from them again. Our second one is automatic. We use it for the sun and even during light rains. Overall, Rollup's people were very professional and we were happy with their service that’s why we went back with them.

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    Reviewed March 26, 2016

    We bought our awning because it was so hot on our south facing deck. We had a Rollup awning in our previous home and never had any issues with it. This awning covers most of our deck and while we were a little concerned due to the size it is more than we ever expected. We will use this all summer long, it is an extension to our home in the warmer weather. We were very happy with the service. It is a family run business that cares, they went over every detail and answered every question. It looks beautiful and is quality product. I would recommend Rollup Awnings to everyone!

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    Customer ServiceStaff

    Reviewed March 26, 2016

    One of my neighbors used Rollup Awnings and told me about it. I've always wanted one and it was a point where I had the money to pay for it, so that's when I took action. I called, and the gentleman was very nice. We talked about the fabrics and I picked out the one that I thought was best suited for us. I got the one with a switch and the awning rolls in and out. The installers and the electrician did a good job. Everything was satisfactory. I would definitely recommend Rollup Awnings to anyone who can afford to spend $5,000.

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    Reviewed March 22, 2016

    We had an awning before but it wasn’t a Rollup. We would take it down and put it up at the end and beginning of every season respectively. That became to be a bit of a pain so we decided to have a new one. We estimated the prices with different awning companies and Rollup Awnings was the most reasonable. We went with them and they’re a pleasure to deal with. We’ve been very happy with their product, too. It’s very easy to use. I’m glad that we did include the remote control.

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    Installation & Setup

    Reviewed March 18, 2016

    I had my awning put up a few years ago. I went to Rollup Awnings and the son of the owner was very helpful, and then we scheduled installation. There had been some question about the scheduling or how to pay them, but it really wasn't a problem and we cleared it up. I asked them a lot of questions and they put it up for me. It's beautiful and I love it. It meets the expectations that they said it would and it gave me what I wanted in an awning. I picked my fabric and I have a hand crank. I knew not going with a totally enclosed option that it might wear out quicker, but I didn't want to spend the money on that and the motor. So I accepted what I have and it's working fine. I would recommend it to friends and I'm very satisfied with the experience.

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    Staff

    Reviewed March 14, 2016

    Hurricane Sandy took my last shade tree down so I bought an awning from Rollup. I like the salesperson that I dealt with and it was great interacting with their team. I very much enjoyed the product.

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    Staff

    Reviewed March 8, 2016

    We had a good experience with Rollup Awnings. We decided to purchase an awning because we took our old one down. The year before we purchased them, we looked and priced them but we couldn't afford it at that time. We went back the next year and we purchased it. They were very good. And there's different prices, it depends on the option. We just happened to buy one that was long, electronic and we wanted to pick our own pattern. And we use it all summer long over our patio.

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    Staff

    Reviewed March 7, 2016

    Our experience has been very good. We liked the way the sales guy from Rollup Awnings spoke, and they did a good job with the awning. It looks nice and I enjoy it.

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    Installation & SetupStaff

    Reviewed March 6, 2016

    Nothing but the best with Rollup Awnings. They're wonderful and I have had them since 1990. I'm from Germany and grew up with rollups. We bought a different house and it had two sliding doors and two big windows. We got the awnings to get warmer in the winter and cooler in the summer. When the children were small or I'm babysitting, I can leave them halfway down or up. They're electric and so convenient.

    About five years ago, I put in a new window in my dining room and got a Rollup for that one right away. When I got the awnings 20 years ago, they were more plastic but now they're more metal and all with a switch. I can hold the switch anyway I like or I can have them automatically so they go on timers. I didn't have any problems for 20 years and the same people that installed it came to do the repair. They're still working there. Rollup Awnings stay behind their work and their material, and have been there for many years. I have recommended them, and other people have Rollup because I told them about it.

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    Staff

    Reviewed March 4, 2016

    I got an awning from Rollup for a new house. The team at Rollup Awnings were easy to deal with and they did their job well. The awning I purchased has a different scallop at the end and I use it in the rain and when the sun shines. Excellent experience.

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    Price

    Reviewed March 3, 2016

    We had a tornado come through Bohemia in 2010 or 2011 and it took down a tree. I no longer had any shade on my deck. I need something in order to use the deck again and I liked Rollup Awnings's products. I purchased an awning and included the electric opener. The awning is on our rear deck that faces southeast and it gets a lot of sun. It shades our kitchen and gives us a sitting area on the deck. When it rains, I put it out and have my barbecue under it. Everyone says it's expensive, I do too, but I am very satisfied. I am very happy with the whole process.

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    Staff

    Reviewed March 1, 2016

    We got the awning from Rollup that has an electric motor on it a couple of years ago and it's still working. Everything went well and their team did a good job.

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    Staff

    Reviewed Feb. 27, 2016

    We had been looking for a while for an awning for our poolside to give us some shade during the day. We chose Rollup Awnings over a different custom awnings company because another neighbor had told us about them. Our experience with them was very good and professional. When it first went in, there was a little hiccup and right back immediately got it taken care of. There were no issues.

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    Staff

    Reviewed Feb. 25, 2016

    I was sweating on my deck, so I decided to get awnings from Rollup. I got one of the high-end ones where the whole roll is protected. It's wonderful. Their team includes the owner's son, and he was wonderful. He explained how I could cut some cost, get what I needed, and where the shade goes. The minute I go outside, the awning comes down. It was nice and warm, so we used it on Christmas eve because it's right outside my big room where my bar is. It also makes the living room bigger. The whole experience was wonderful. I'm a very happy consumer.

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    Reviewed Feb. 23, 2016

    Our neighbor cut down trees and we got a lot of sun in our deck. We couldn’t be out there so that’s why we put the awning. But I wish I had made the awning a little larger but no problem. Most times we use it during the day. Unfortunately, the sun goes down in the west and it comes right under the awning. It is something we didn’t think of and when we have our dinner, very often it’s too sunny. We can’t use it. It wasn’t their fault, although they should tell me that the sun wouldn’t go all the way under the awnings.

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    PricePunctuality & Speed

    Reviewed Feb. 22, 2016

    Rollup Awnings is a good product. We did the basic electrical awning and the most recent one, the regular manual roll-up about eight feet in both width and length. I've been using it all the time when it's sunny when I want to barbecue and relax. I just have to press a button and I just roll them up. There's even a switch because it's electrical. When you turn it on, the motor stops, so if you forget to leave it on position, the motor reaches the maximum and doesn't overheat so it's very good. In my parents' house, it's a roll-up that rolls quick in about 30-40 seconds. Material is fine and I didn't have to replace anything as of yet.

    About ten years ago, I had some electric problems but it was figured out and it wasn't their issue. If I have to, I'd use them again because they were competitively priced and also very friendly. And the product works and lasts, so even if I have to pay 2% or 5% more, it's still worth it in the long run. Sometimes, the old expression "Cheap is expensive" is true. I would recommend it.

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    Customer Service

    Reviewed Feb. 18, 2016

    I have rollup shutters that I close at night on all the windows in my office. There was a company that used to do them and we were having problems off and on. The shutters have been here for many years, and it was very difficult when I needed new motors and things to repair them. That's why I started looking for other companies and I ended up with Rollup. They had to put new shutters on. They did my first group of windows and now they're going to finish doing the other windows that have started to act up.

    I feel a little bit more secure with my office. Besides the doors and windows being locked, I got these shutters that cover them and one can't get into them unless they have a key from the outside for the doors. And the window shutters only open from the inside. At night, we pull the shutters down and electronically push it to cover the windows and the door. We also have a great relationship, myself and the owner of the company. If there's a current problem and I call him, these guys are out right away.

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    Installation & SetupStaff

    Reviewed Feb. 16, 2016

    In the summer, we would sit on our deck in the backyard where it would get so darn hot that we figured it’s time to purchase an awning. We got awnings with the remote control and it’s the best thing we ever did. The only thing that we have found is that in the spring, sometimes birds would make a nest in the rollup on the side of the house, and we’ve had to put aluminum foil in each of the corners so the birds stay out of there.

    We’ve used our awning when we’ve had parties, and when it was raining, people could use the deck in addition to the house. We use it almost every day in the summer. It has been great. The materials that they use for it are fantastic. There has been no fading in the sun, and it’s easily removable for the winter. It was easy to figure out what we needed and what we wanted in talking with their staff and the installation was incredibly easy and uncomplicated. Also, using the awning has been very simple.

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    Reviewed Feb. 14, 2016

    I have Rollup Awnings in two houses and I'm extremely happy with it. I could see in my old house in Copiague that it was going to be very sunny in a specific area and wanted to have the protection of an awning, so I ordered one there. When I moved here in May, I automatically did the same thing and I got the one with the remote. I've used the awning when we're eating dinner outside and it's too sunny. Also, when we're outside on the patio and it starts to drizzle, I open it up. The awning blocks the sun from coming in the slider doors so that the living room doesn't get really hot in the hot weather.

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    Staff

    Reviewed Feb. 10, 2016

    My wife had cancer so she was going through chemo and the sun would bother her. So we purchased an awning so she could sit out on the porch in the shade. The team at Rollup Awnings was knowledgeable and friendly. The wide color choice was good and there's a lot of designs that we could choose from. The awning that we bought from them has automatic retraction and extension which is great. I like it a lot!

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    Installation & Setup

    Reviewed Jan. 17, 2016

    I had an excellent experience with Rollup Awnings. I liked the product that I got and the installation was great. Their installers were very cooperative and they showed up when they're supposed to.

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    Staff

    Reviewed Dec. 22, 2015

    The experience we had with Rollup Awnings was great. The lining on the inside of the awning was crinkling up. They came, picked up the awning, brought it back and it’s working fine now. They were very nice people that came.

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    Reviewed Dec. 18, 2015

    Rollup Awnings was great. I purchased the awning from them many years ago that I found online so this is not new, just a reinstall.

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2015

    I had a very good experience with Rollup Awnings, the best that I've ever had with any company. They're always on time or if they weren't going to be there, they would give me at least a day's notice. We had looked around and they seemed to be the best company to go with because of their showroom and professionalism.

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    Price

    Reviewed Nov. 26, 2015

    Rollup Awnings is silly expensive compared to everybody else, but my experience with them has been good and fine. I had no problems and I'd recommend them.

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    Reviewed Nov. 24, 2015

    I just had my deck redone and it was large so I needed a larger awning. I've dealt with Rollup Awnings before so I got it from them and I'm very satisfied. I got an awning with a remote gear motor and chose a fabric. They were very reliable and fabulous.

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    Reviewed Nov. 22, 2015

    Rollup Awnings is located on Long Island so it was convenient to go with them. I got a standard awning and my interactions with them have been very good. I would recommend them.

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    Staff

    Reviewed Nov. 18, 2015

    We had been researching getting an awning for some kind and there are really two main players in that market. One of them is the big national Sunbrella Group and the other being Rollup. We had actually spoken to Rollup once before and liked the product. While we had another means of providing shade, we decided to take the next step and get something that was more elegant and effective. The awning that we ordered from Rollup was motorized with one of their suggested fabrics. Their team was good too. We caught them at the time of year when they didn’t have their normal sales staff so we were dealing with one of the principals, and he was a good guy. It's the end of the season here and we have barely used it but we're looking forward to using it a lot next year.

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    Staff

    Reviewed Nov. 15, 2015

    Rollup Awnings were lovely. I purchased a motorized roll-down shutter for my client on the recommendation of a company named Somfy. The Rollup Awnings team was good.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Nov. 14, 2015

    Rollup Awnings is definitely the best awning company around. I live in a new development and they’ve taken down every single tree. My backyard faces southwest and I have no shade whatsoever so I bought awning from Rollup Awnings for shade. They have the best reviews online and I know someone that used them personally. Rollup Awnings gave away a free motor so I got a motor but I upgraded to the remote control and the thing that I can close it if I lose power. They also have hundreds of different colors and I picked one that matched my siding, and they didn’t charge me extra for the color.

    Arthur, the salesman, was great. He wasn’t pushy at all and Lori who set up the appointment was good. She was very thorough on the phone, gave me a lot of information. They did have to cancel my install one day but it was because it was raining and they couldn’t do it in the rain, so it really wasn’t their fault. They can’t control that. But the guys were good and neat and it only took an hour and a half.

    Then the electrician came that same day and it was done. I was very happy and I’d definitely recommend them. We got it late in the season so we haven’t used it that much but we were able to use it a few times before it’s getting too chilly to be outside. We use it for sun protection now. But we have it high enough so, one day, we had people over and it was drizzling and we were able to actually put it out because we can use ours in the rain. So far, so good. Next year, I’ll really be able to use it a lot.

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    Reviewed Nov. 12, 2015

    We've had Rollup Awnings shutters for 30 years and we just recently had new ones put in. They offer a very good, unique product and they provide good support too. Also, they last long. I would recommend them.

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    Staff

    Reviewed Nov. 9, 2015

    Rollup Awnings were excellent. I went over there and they told me what I needed and they came and put it in and it was beautiful. Years ago, they had put in an awning that goes out. Then about a week ago, they put a shutter to go up over my door, on my beach house which I picked up for storms. It was a gear motor. Moreover, the team from Rollup Awnings did a great job. The guys that came were helpful and they cleaned up.

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    Installation & SetupStaff

    Reviewed Nov. 5, 2015

    I went to somebody's house wh had an awning up and I realized that I never sat on my back porch because it was too hot. I just said "You know what? I'm getting an awning and hopefully that will do the trick in the summer." I heard about Rollup Awnings from my sister-in-law. Her sister had one done and one of my customers also told me about it. They said that they were very good so I had Rollup come in and I hired them to install a motorized one that retracts by pushing a button. They were very professional. They did a nice, neat job and so far I'm very happy with it.

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    Don increased rating by 3 stars.
    Customer ServicePricePunctuality & Speed
    After a positive interaction with Rollup Awnings, Don increased their star rating on Oct. 30, 2015.

    Updated review: Oct. 30, 2015

    Rollup Awnings is coming to address the problem. They cared. I was unhappy and they are now going to correct whatever is wrong. This gives them a good rating in customer service. Sorry for former comment. I was feeling pushed aside and now I don't.

    Original Review: Oct. 28, 2015

    Purchased expensive awning, having 2 problems and they are pushing me off for service. Called several times, made appointment for service and then they call me to cancel. I was told I am geographically not in the area for service. Very unhappy... will not recommend them to purchase from. Terrible experience.

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    Reviewed Oct. 28, 2015

    We just bought a new house in Southampton and we have an awning but had to get a replacement and somebody recommended Rollup. They were terrific and did a beautiful job. They helped us choose what we wanted, the size and the fabric. Mr. Braun, the owner could not have been nicer. There was a little bit of misunderstanding but he took care of it very kindly and professionally. They are highly professional, very good, fair, honorable and honest people.

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    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2015

    Rollup Awnings have a longer reach than most of the awning companies. So far I'm very happy with my awning from them. Their team was very good, responsive and quick.

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    Reviewed Oct. 14, 2015

    I got an awning 15 years ago from Rollup Awnings. It's a big one and I use it a lot during the summer times. Although I don't like giving the company a bad review, I did have a lot of problems when I first got it, so I wouldn't recommend it. But that's water under the bridge now. Recently, I had their people come out to have the awning fixed because it lifted from the roof. They were fine and I didn't have a problem.

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    Staff

    Reviewed Oct. 13, 2015

    We had an old manual awning that was difficult to open and close, so we decided to get a new one. We bought one from Rollup Awnings with customized color and fringe. They were very good and professional. I have no complaints. I was very happy with them.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2015

    I had a different company before, but they never answer when we call them. So I looked on the internet and called Rollup Awnings and they came. They are really nice and they come in at the time they told me so we don't have a problem.

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    Reviewed Oct. 9, 2015

    We had an excellent experience with Rollup Awnings. They did a great job and we got the product that we wanted right away. The product is beautiful, it works really good and it does what we want it to do. I recommend Rollup Awnings.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2015

    When my other awnings broke, I decided to purchase from Rollup Awnings. I got the rollup shades in the front but one of the mechanism got broken. It's the pole that raises and lowers the shade which you have to do manually because others are electric. It wasn't a real big thing, I just went out and bought a new one. But I did think I should get two of those poles because I bought two awnings and spent $8300 on those things. Although, I did like the chain mechanism instead of the cable that most people use and the team at Rollup Awnings was good even though there's a little miscommunication on customer service. But overall, my experience with Rollup Awnings was great, I definitely would recommend them. They make a great awnings and it is everything they said it would be.

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    Staff

    Reviewed Oct. 4, 2015

    We've got a deck outside our home that required some shade so we had an electric awning installed from Rollup Awnings. We preferred them over others because of their product's quality and the salesperson. So far, everything is good and we got it open pretty much every day.

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    Reviewed Oct. 2, 2015

    We had a good experience with Rollup Awnings. We'd recommend them.

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    Reviewed Sept. 30, 2015

    I knew other people that had Rollup Awnings so I decided to choose them. I use my awnings when I want to put the sun from coming into my house, and it works off with the switch. Although it's wrinkled a little bit (nothing really damaged), the team from Rollup Awnings said they'll come back to stretch and fix it.

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    Staff

    Reviewed Sept. 26, 2015

    It is very nice. I haven’t gotten to use it much, I haven’t been home, but when I have used it it’s been fine. I had no problems with Rollup Awnings and would recommend them.

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    Staff

    Reviewed Sept. 16, 2015

    The people at Rollup Awnings are always very honest. I had included automatic fitting with remote control customization for my awnings. They're very efficient and the job was very nicely done.

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    Installation & Setup

    Reviewed Sept. 13, 2015

    I've got no problems at all with Rollup Awnings as it's fine. I didn't have it installed until towards the end of the summer, so I really didn't use it that much.

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    Reviewed Sept. 10, 2015

    I'm satisfied with Rollup Awnings. I have no complaints and would recommend them.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Sept. 6, 2015

    We are looking for an awning for our deck with sliding doors off the back of our house. It faces west and the sun is very intense in the afternoon. That's why we inquired and purchased from Rollup Awnings. Tony, the salesman in the West Hampton office, was very thorough. He covered every aspect of the awning (material, motor and such). But the awning we initially contracted for was too large. We came home and measured, and it would have been too large for the area we wanted to cover. So I called the factory the next day and the owner, Raybon, answered the phone and said, “Come out and I’ll deal with you personally, and we’ll work everything out.” He did and we're extremely satisfied.

    The independent electrician that they recommend, Paul, was very neat, efficient and excellent. As well as Curtis and his team that installed it. The awning we purchased has the standard remote control open and close. And if the power fails, you can manually crank it closed. We use it every day. It's shaded and keeps the room cooler. We sit out there underneath it and it's been wonderful. I highly recommend them.

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    Staff

    Reviewed Aug. 29, 2015

    When I replaced my deck, it was too hot sitting outside so we purchased some shade from Rollup Awnings. We had it motorized and we picked out a certain pattern so now we really enjoy using it. And their staff have been very nice and friendly so I’d recommend them.

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    Staff

    Reviewed Aug. 25, 2015

    I had a deck that was too hot in the sun and I love a retractable awning, so I did some research, due diligence, and found my way to Rollup Awnings. Their team were very good, professional and better than any of the other companies. I bought from them a big awning which is 21ft. x 11 ft. It's a green and white striped awning with a straight fringe on the bottom. It's also automatic - it goes down when the sun comes out and goes back up when the sun goes back. Apparently, the awning cuts down the heat mode tremendously not only on the deck but also in the house. It's very good and better than SunSetter. So, I'd recommend Rollup Awnings!

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    Customer ServiceInstallation & SetupPunctuality & SpeedMaintenance

    Reviewed Aug. 24, 2015

    I purchased an awning from them years ago. It was a roof mount which was supposed to sit on a 2 x 12 board wrapped in white aluminum. When they installed this unit they could not get the tube straight. The tube is where the fabric rolls into, which meant that it was rolling in and out wrinkled. So they removed it and took the brackets for the awning which mount to the 2 x 12 and welded these ridiculous looking wings on each side of the bracket and mounted it that way to the roof. It looked hideous. I removed it and mounted it the way it was supposed to be mounted originally on the 2 x 12 board and cut them wings off the bracket and guess what, it worked perfectly for many years. Rollup had called me in the early wanting to give me an estimate on replacing the fabric and I told them, "Yes," and they said that they would call back. They never did.

    Then one day the awning went all the way out by itself. I didn't know how to get it back in, I think that the motor went. So I called Rollup and asked to speak to a technician or an installer and the women I spoke to said that she would contact them and, 'We would get back to you," and again that never happened. It was supposed to rain so I had to get it in or the weight of the rain would cause the awning to come crashing down. I figured a way to get it in.

    Then I was thinking and realized why this company was lying to me and never called back. When they removed the awning because they didn't know how to install it correctly, they never repaired the holes in my roof from the original installation which caused several leaks into my bathroom. I lost my ceiling due to this and had to replace my ceiling. I took Rollup to small claims court and presented my case and won the lawsuit. So now my awning sits on my roof tied up due to this irresponsible company who did damage to my house and did not want to pay for it and now does not want to service it. I don't even know if another company will be able to help me and then I am stuck with this product.

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    Maintenance

    Reviewed Aug. 19, 2015

    My husband built a deck and wanted an awning. Rollup Awnings uses extremely high components - that's why we originally went with them. We use our awning all the time and the other great feature was there is no maintenance needed to use it.

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    Staff

    Reviewed Aug. 13, 2015

    It was way too hot in my backyard and I needed extra shade so I contacted Rollup Awnings. I requested the awning to be automatic and had them extend it by another foot than what was advertised. They were great. I'd recommend them.

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    Staff

    Reviewed Aug. 9, 2015

    My patio is too hot so I purchased a motorized awning. Interactions with the people from Rollup Awnings has been very nice and positive. I would recommend them to a friend.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 8, 2015

    Awning goes in on its own regardless of weather conditions. Service cancelled four times. Last one, they didn't even bother to call - just didn't show up. Waited around all day. DO NOT BUY their awnings. Malfunction and they WILL NOT fix. BUYER BEWARE.

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    Reviewed Aug. 6, 2015

    I decided to have a few trees removed and then I no longer had the shade so I purchased an awning. Everything went fine with the team from Rollup Awnings. It was perfect. I'd recommend them.

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    Reviewed Aug. 3, 2015

    We've only had Rollup Awnings for a couple of weeks and my experience is great so far - no negative. I'd recommend them.

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    Staff

    Reviewed July 30, 2015

    The amount of sun that we get on our outside deck area made us decide to purchase an awning. We realized that was becoming a necessity in order to be outside on the deck - where we can eat and enjoy the outside. So, we went to the Rollup Awnings showroom and saw their product. We liked that they had a showroom so we could see everything. And the salesperson that we met there was knowledgeable and friendly.

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    Price

    Reviewed July 24, 2015

    We decided to purchase an awning because we have sun at the backyard starting at 8:00 in the morning and ending at 6:00 p.m. We have two small kids. And with the 90 degree temperatures we didn't really have a choice and we need some shade. So we did some research and we went with Rollup Awning because the other companies we spoke with were not so much responsive to our questions and meeting and showing us whatever they have. And there was not a huge difference in the prices. We've used the awning when we go outside and we can fit the table, grill and have barbeque and friends over. I would recommend it to a friend.

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    Staff

    Reviewed July 21, 2015

    My friend got their awning from Rollup and they recommended them to us. When I went to their showroom, I was happy with the way the people dealt with me. I was also happy about the product's material and mechanism and that it was made in America.

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    Punctuality & Speed

    Reviewed July 16, 2015

    I had a new construction and needed brand new awnings so I went to Rollup Awnings for evaluation and consultation. They offered a type that was of superior quality. Their team came in on time and did the work. Everything was clean so I'm happy.

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    Customer ServiceInstallation & SetupStaff

    Reviewed July 16, 2015

    Had purchased an awning and had it installed. They blew the electric service installing it. Got it on the house and used it occasionally. Left it rolled out about one third one night and it came crashing down in the middle of the night. Lucky for us that no one was sitting under it because it bent down the chair my father had been sitting in.

    Called for service. She said someone will call tomorrow. Sat around and no call. Called again about 3 days later and it was the same. Will call, but no one did. I was home collecting disability post surgery and didn't let it bother me. Called after 3 weeks and this time someone called back. We scheduled the repair. I called that morning and we were a go. Sat around all day and NO one showed up. These people are too pig headed to pick up a phone and say "we can't make it today." They have NO business manners or courtesy and I would not recommend their faulty Roll up awnings that they will never come to service if there is a problem --- they suck at people courtesy and installation.

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    Installation & SetupStaff

    Reviewed July 12, 2015

    I love my new awning from Rollup Awnings. It's a beautiful blue with beige color. My husband went to the showroom and he was very happy with how he was accommodated by the salesman. The day it was supposed to be installed, it poured rain, and we sat here all day, waiting. They set up the appointment with us for after twelve but by 4:30 when my husband called, the driver said they were on the way. With the monsoon it had to be cancelled. The day they finally came to install, they were all the way on the south shore and it was tough. Jobs should be set up in the same radius area but installers come from the south shore over to the north shore. Scheduling should have a better setup. Overall, we're giving them our recommendation and I would suggest to everybody to get the remote with the manual on the side.

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    Installation & SetupStaff

    Reviewed July 10, 2015

    From the moment we walked into their front door the knowledge and professionalism was evident. The home check to the quick install was just perfect. Just loving the extra shade and look forward to many years of its enjoyment.

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    Staff

    Reviewed July 8, 2015

    We dropped by their showroom and we were well received. Then they explained to us and we liked the product. The staff were very good and very nice people. I enjoyed them. They showed us the way we were all supposed to be taking care. We enjoy the product and we're very happy about it. I will recommend it to everybody.

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    Installation & Setup

    Reviewed July 5, 2015

    This is an excellent awning. We were most concerned with roof pitch but after seeing the rigid support brackets in the showroom we were convinced it would work well. Delivery and installation went very smoothly...three months and no problems at all. ** at the Hempstead store was great in explaining the details.

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    Installation & SetupStaff

    Reviewed July 2, 2015

    We had an Awnings installed recently and several people have commented on how "rich" it looks. We experienced nothing but professionalism from the minute we walked in the showroom door. We recommend Rollup Awnings to anyone thinking of installing one.

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    Staff

    Reviewed June 29, 2015

    Rollup Awnings has very nice service. The structure was well mounted and works perfectly. Overall, they're very good.

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    Customer ServiceInstallation & SetupPrice

    Reviewed June 26, 2015

    They advertise "free installation" but never mention brackets needed are $100.00 each. They charged me last year for brackets they didn't use. Used old ones in place. When they reinstalled this year they again charged for brackets. Waiting for a reply and refund or contacting BBB and ConsumerAffairs.

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    Reviewed June 26, 2015

    It was a great purchase, I should have done this years ago. I can now sit on my deck and read a book.

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    Staff

    Reviewed June 19, 2015

    My husband chose Rollup Awnings and I had it installed 12 years ago when I had a big rip in our awning. They came and took it down and they noticed that the backboard against the house was not too good of shape so I weighed one thing against the other and thought it would be a better deal to get a warranty and a manual override in case of an emergency. The person I dealt with was always available and helped me in any way she could.

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    Reviewed June 16, 2015

    Rollup Awnings was good. We got everything, from the choice of fabric to the gear motor. They came down and did what they wanted to do. I am happy with them, but the electrician took too long. I've had the awning up on top of my roof for a long time, but I just had the electricity put to it the other day, so I've only used it once or twice.

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    Customer ServiceStaff

    Reviewed June 14, 2015

    We just had our 24' x 13.5' Rollup Awning installed. The salesperson and the three installers we dealt with, as well as the customer service department were extremely professional, courteous and kind. You can be sure we will tell all our friends and family about the quality and workmanship of your product. Great job. Keep up the good work.

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    Reviewed June 13, 2015

    Rollup Awnings was a recommendation from a contractor. We wanted to better utilize our backyard, it was really sunny and hot. We had Rollup Awnings do the customization, we got the highest end they offered - it's an 18-foot awning with remote control. We use it when we go out, about three times so far. It makes the deck area much more usable during the day. I would highly recommend them. I looked at a number of other awning options and theirs was the best buy for that.

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    Customer Service

    Reviewed June 10, 2015

    Rollup Awnings did what they said they were going to do. The only disappointment so far has been the electrician they recommended. He said he was going to be here on Friday after the installation. And if not Friday, most definitely Saturday. And he didn't show up Friday or Saturday and didn't call. But as far as Rollup Awnings, so far, so good. I'd recommend them.

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    Installation & SetupStaff

    Reviewed June 7, 2015

    We had over the years in our backyard these do it yourself stuff that you put for shade. Over the years, they either kept rusting or they ripped; the canopy ripped. We replaced two over the last five years and we just decided to go with something better and permanent, something that we didn't have to put up every summer and take down in the winter. My wife and I decided to investigate on the Rollup Awnings. We went to the showroom. The salesman who was very nice explained everything to us. He showed us a film on it also. As far as the installation and everything, that went great also and there are no problems. I was very happy with them and had no bad experience at all.

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    Reviewed June 4, 2015

    Our experience with Rollup Awnings was very good and we're real happy with the new awning.

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    Reviewed June 1, 2015

    Excellent product backed up by responsive company who seem value your satisfaction. I've recommended rollup awnings to a number of my friends and family.

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    Staff

    Reviewed May 31, 2015

    I'm having company from overseas and I know it's going to be probably a warm summer and since I have a patio that's pretty private and I thought if I get an awning, that will be great. We can grill out and it will be a little outdoor room so I purchased from Rollup Awnings. I had some customizations done and my overall interaction with their team was very, very good.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 28, 2015

    What a pleasant experience my wife & I had when dealing with Salesman **. He was very knowledgeable and understanding. He was even able to speed up the delivery and installation date. 4 workers led by ** with (30 Years experience) came to the house and did a great job. We are very pleased with our brand new awning!

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    Reviewed May 28, 2015

    We've wanted an awning for ten years. When we got a new patio, we decided to do the awning at the same time and purchased from Rollup Awning. It has a manual crank. We love it. It's great!

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    Price

    Reviewed May 22, 2015

    I had them do the fabric that's torn apart. I've had it for the last twelve years. And everything was good. I have a tiny backyard and the awning has helped tremendously. I'm happy and satisfied with it but it's just a little pricey. I had no issues the whole time I had it except that it started to wear and it weathered out a little bit.

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    Installation & Setup

    Reviewed May 21, 2015

    We were very pleased with our experience with Rollup Awnings. We were given a lot of knowledge about the quality of the awnings and how Rollup Awnings was different from their competitors. We were also very pleased with the workmanship and the installation of our awning.

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    Installation & SetupStaff

    Reviewed May 20, 2015

    I was very pleased with **, ** and the installation people. I didn't know the differences in awnings and was amazed at how patient they were describing each unit. The install took about 45 minutes. The installers showed me how to operate the awning. Great work.

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    Customer Service

    Reviewed May 19, 2015

    I'm somewhat satisfied but the work was not properly done. Our awning is a little crooked and my husband called about it. They came over and looked at it then said nothing was wrong with it. After the first week of installation, we had a bird nest in there. The guy had told me that the way the awning would work is that no bird would be able to nest in there and that's not true.

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    Installation & SetupStaff

    Reviewed May 18, 2015

    We checked out a number of companies that sold and installed awnings. We were impressed with the presentation that the sales person ** gave us. He stressed the quality and how long that the company was in business. We decided to purchase one. They came to measure and when they installed it, they completed the task in about two hours. It looks great and would recommend them.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 17, 2015

    I had a Rollup for years. I had the fabric replaced because it was starting to rip at the seams. The team at Rollup Awnings were very good. They came, took it down, brought it back to the factory and a week or two later as they promised, they came back and installed it. I am satisfied with their service. It's a quality product.

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    Customer ServiceStaff

    Reviewed May 15, 2015

    I just love my new awning. From answering the phone in the beginning to the people that came here, Rollup Awnings was terrific.

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    Staff

    Reviewed May 14, 2015

    I had a great experience with Rollup Awnings. I live in the area where one of their showrooms is located so we had seen them. When we decided to start shopping for an awning, we just went in there to check it out. The salespeople were great people to deal with and their product is great so we tried it out and everything's been perfect.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 13, 2015

    Had a very informative greeting from ** at our first meeting. He described and showed us everything we needed to know about the company and their products. We made our decision and placed our order... they followed up promptly with their measurements and installation of our beautiful awning. We are very pleased with our new awning and the functioning of it. Thanks to ** and his team.

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    Reviewed May 10, 2015

    Rollup Awnings re-covered our awnings and I like it.

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    Installation & SetupStaff

    Reviewed May 8, 2015

    We are very pleased with our new awning, I know we will enjoy our backyard so much more. Their salesperson was very pleasant and was not at all pushy. The installation went smoothly. I am very happy and would highly recommend. Their product is very well made. Very happy.

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    Installation & SetupPunctuality & Speed

    Reviewed May 7, 2015

    I am very satisfied with my Awning purchase from Rollup. The sales process was not painful. Their crew came to look at the installation site promptly and when promised, and installation went smoothly and on the date promised. Awning is wonderful; shades the area I needed. Covered very well. I would highly recommend.

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    PriceStaff

    Reviewed May 7, 2015

    I called so many different companies but with Rollup Awning, I liked the price. I'm satisfied with whom I spoke to and they did a very good job.

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    Customer ServicePriceStaff

    Reviewed May 6, 2015

    I had a salesperson send me a quote. When I went to their showroom the owner said I needed a different awning. He's a blowhard but I listened to his ranting. When it came time for pricing the smaller awning he said I needed, the cost was more expensive than the larger one in my email quote. He ranted a bit more and said he wouldn't honor his salesperson's written email. Just purchased from another company. Good luck to anyone who walks into their showroom.

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    Reviewed May 2, 2015

    Rollup Awnings was wonderful. They did a great job and were neat and reliable. They did everything they said they would. I have no complaints and would recommend them to anyone.

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    Reviewed May 2, 2015

    Rollup Awnings has always provided us with exceptional service and products! We have always use them to make our backyard look that much more beautiful!!

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    Installation & SetupStaff

    Reviewed May 1, 2015

    Purchase of 14' X 12' Awning - We were shown a quality product that was durable and well made. Factory & Repair Center are on the Premise. Salesperson was not pushy and really let us decide to purchase and did not talk us into it. Installers were professional and so was the recommended Electrician. We shopped other companies however they did not compare to Rollup Awnings.

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    Reviewed April 28, 2015

    Rollup Awnings was great! I had no problems at all and would highly recommend them.

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    Installation & SetupPriceMaintenance

    Reviewed April 18, 2015

    I've had my Rollup Awnings for nine years. For the most part I've been happy with the way it works and with the installation on it. I had some repairs on it, a couple of which I wasn't exactly happy that it cost me money. I had a replacement of fabric after eight years and it was supposed to be a 10-year warranty on the fabric. And after 10 years, the stitching started opening up so it had to be re-sewn. They didn't want to cover it so I ended up getting another piece of fabric on that.

    I had to have the model replaced after seven years which was another issue. I had an arm go on it after the same thing, eight years. I don't really know what the life of them are. It needed to have maintenance which was probably about half the product because I bought it new, like I bought a whole new awning. But other than that, it works fine. I like Rollup Awnings a lot and I've recommended it to other people.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2015

    Purchasing our RollUp Retractable Awning was a great experience from start to finish; from the showroom to the salesperson who came to our home. He was knowledgeable, informative and helped us to make the right decision for the perfect awning for our home. The installers were precise, neat, clean, and on time. We would highly recommend this company and product to anyone who asks our opinion. Great quality and best of all it looks great!!

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    Staff

    Reviewed April 15, 2015

    Rollup Awnings worked very nicely. Their people and the electrician that they recommended were very efficient and did a very good job. Everything is set and there are no problems at all.

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    Staff

    Reviewed April 13, 2015

    We just got our house back after two years after the hurricane and purchased a Rollup Awnings, the one with the motor. So far, I have no problem with it. Their team was great and the installers knew what they were doing.

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    Reviewed April 11, 2015

    Rollup Awnings was great. We had an old one that needed resurfacing and they were very nice. I'm happy with their service.

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    Installation & SetupPunctuality & Speed

    Reviewed April 8, 2015

    Rollup Awnings was very satisfying. We had a very good experience with them. Their installers were okay and gave me a satisfactory installation. They were on time, polite and very skillful.

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    Staff

    Reviewed April 4, 2015

    Our awning fell off the roof in the snow and ice storm that we’ve had so we bought a new one from Rollup Awnings. They were very good. They gave us different fabric choices to use for our new motorized awning.

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    Customer ServiceInstallation & SetupStaff

    Reviewed March 31, 2015

    I cold-called Rollup Awnings from an advertisement in the Clipper magazine. I saw it on the right day and was in the mood to get an awning. I had thought about it for a year and decided I was going to call them. They were very nice on the phone. Everything was great right after too. The installation team was very professional. The guy came to my home showed me all my choices at my price point, and he listened. I can't say enough nice things about the company. They did everything right and I think I got lucky because it's a superior product, but I didn't know that going into it.

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    PriceMaintenanceStaff

    Reviewed March 27, 2015

    I had another awning they used to put up every year and take down, and it sprung a leak. In ten years, it would have cost me more to put that thing up and take it down and it was cheaper to go with the Rollup. I have a motor unit that is manual and so far it is excellent. I have no complaints with the unit nor their team.

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    Price

    Reviewed Feb. 22, 2015

    We chose Rollup Awnings because we liked what was on their showroom and the price. I'm satisfied with the product. In summer we use it everyday. That's why we bought it, our deck was just too hot without anything there.

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    Reviewed Feb. 18, 2015

    The sun was coming through my house a little bit too much, and it was too hot in my backyard so I decided to purchase awnings from Rollup Awnings. I liked their material, their craftsmanship, and their service. It's an excellent service and they make a great product. Mine is motorized to go up and down.

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    Reviewed Feb. 11, 2015

    Rollup Awnings seems like a high quality product. I've had a positive experience with them.

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    Reviewed Feb. 3, 2015

    We've known about Rollup Awnings for years. We wanted more shade on our patio that an umbrella could not give us and decided to purchase from them. We chose one of the fabrics and a different type of scallop and it's an electric. Now we use it every day. It goes out in the morning, we have breakfast underneath on our patio. It stays out all day in the summertime, and we roll it back up at night. We don't leave it out overnight.

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    Installation & Setup

    Reviewed Jan. 31, 2015

    The experience with Rollup was very good. I wasn't there when they installed it but everything went very good.

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    Staff

    Reviewed Jan. 25, 2015

    We purchased an awning because we have a big patio in the backyard and the sun's pretty heavy and we were gonna do away with the umbrellas. We got the top of the line with the remote and had two problems with it but Rollup Awnings came and fixed them. They were pretty good.

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2015

    We have had the molder for six months and we're very happy with it. We got it because we needed more comfort in our backyard. Now we have more eating outside when we put it out. Everyone from Rollup Awnings was nice and very easy, and it was done quickly.

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    Staff

    Reviewed Jan. 13, 2015

    I needed an awning for the backyard because after the hurricane, a couple of trees fell and I wa exposed to the afternoon sun - it was really bad. A friend of ours had Rollup Awning and they were very happy with them, that's why we went with them. Their people were really very good and fabulous. They helped us a lot. For customization, I was hoping to get the screen that comes down to get a little more shade.

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    Installation & Setup

    Reviewed Jan. 5, 2015

    We were happy with Rollup Awnings from beginning to the end - going to the showroom, picking out the product, getting educated on the product and the installation. Everything was a highlight and it was a very, very pleasant experience.

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    Installation & SetupStaff

    Reviewed Dec. 9, 2014

    When my wife decided to get an awning, we chose Rollup Awnings because they were close by. We live in Holbrook and we're not too far from them. We had them install an electric motor and we're very pleased. In the warm weather, we've sat outside and it has prevented the sun. It's been wonderful and nice having it. The salesperson was terrific and the mechanics who put it up, I recently went back to them and had awnings put up over my doors. We were very happy.

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    Staff

    Reviewed Dec. 6, 2014

    We needed Rollup Awnings because we just redid our patio. The salesman came, couple days later, that was it. Nothing bad about it. It was all positive.

    We've been using it to block the sun. Everything was fine dealing with their team. Overall our experience with them was fine and easy.

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    Reviewed Dec. 5, 2014

    Exceptionally pleased with both the quality of their products and customer service. I have used them through the years for both storm shutters and a retractable awning. The owner, Ray Sr., is focused on customer service and a pleasure to deal with. I truly recommend this company!

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    Reviewed Dec. 4, 2014

    So far so good with the Rollup Awnings. I liked it more than the other - the way it was built and the quality. No complaints so I'm very happy. A tree had gone down in front of the house and it caused the different circumstance with our big window where we had a lot of sun coming through it. We needed the awning to eliminate it and we did. I use it every day. In the winter time, it's like the greenhouse which is great as it gives us heat. In the summer time, I put the awning out and it gives us a cooling off period in the house. From beginning to end, the service from the salesman up has been more than expected with today's type of service that you get. However, the cover was outrageously priced and it wasn't that hard to make a cover. So I went out, bought and made my own cover.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Dec. 2, 2014

    My backyard was like 200 degrees so I decided to purchase awnings from Rollup Awnings. They had good payment options and good quality materials so I went with them. I have the manual override and the self-cleaning awning. Everything they installed is perfect - they were great. I use it every time I need the awnings up. Every time I hang out, I open it. The salesman was a really nice guy and the installers were good guys as well. They did a good job installing it. The representative kept to his word. He said when they would call in, and how long it would take to make it happen. He gave me a date of install and stuck to that and told me the time of install. All along the way he told the truth. They're a legitimate company.

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    PriceStaff

    Reviewed Nov. 30, 2014

    I first read about Rollup Awnings in a newspaper advertisement. It seemed like they had a good product. We've seen a video with the awning holding up into a windstorm so we purchased it. We lost the tree and we needed the awning for some shade protection. We bought the higher grade that Rollup Awnings offered that's an electric remote, not hand manual. We've had a little problem with sagging on one side but they came and made the adjustment. The team was very good. The product is a little pricey but it's supposed to be higher quality. We're pleased with the product.

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    Installation & Setup

    Reviewed Nov. 27, 2014

    The awning has very good quality. Even when it was windy, it didn't have a problem. It worked very well. I have it for the most part rolled out almost all the time. It's not rolled out now because we're not out in the yard but when sitting underneath where our table is at, it's nice because there's no umbrella pole in the center and also it's adjustable. So if my daughter wanted to sunbathe, I could retract it a little bit so the shade wouldn't be on it.

    Before getting the awning installed, it was too hot to sit out in the yard. I had some stuff done on the house next to me which eliminated a lot of trees that were shading my backyard. Rollup Awnings gave me the use of my backyard again. I'd recommend them.

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    Staff

    Reviewed Nov. 23, 2014

    The awning purchased from Rollup Awnings is usually down most of the time when the sun is out because it comes over that way in the morning. The team was very professional and we had no problems with them. It's a very good company to deal with.

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    Staff

    Reviewed Nov. 20, 2014

    I have friends who had awning over their patio, but it's not Rollup. I liked it and I wanted it, but we went a different route - we went with Rollup. I didn't have customization done because I realized the things I would like to add too late. It's not what I thought it would have been. I'm happy with it, but I may have gone with something different. The team was fine. Gene was quite informative. The experience was great and I've referred the company to other friends.

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    Customer ServiceInstallation & Setup

    Reviewed Nov. 17, 2014

    We purchased from Rollup Awnings because we just moved into a new house. The awning is painted brown instead of the traditional white that they do, and has a wind sensor which is still not installed. Our experience was a little confusing - back and forth. Whoever was our salesman must have left in between our order. It got installed while he was still there but then he left and we had a problem with the wind sensor. They didn't bring it the first time and the guy originally said, “oh they're going to install it,” but we didn't end up using their electrician. Not that they would do a bad job, they were just going to put the wiring more on the outside and cable it in, whereas we got our own electrician to come and feed it a different way so the wires weren't showing.

    In between that and then, the wind sensor never came with the original delivery, so it’s still sitting in a box upstairs. Other than that, the product is great, and we did have a service call and they came right away. They should have, whoever takes over the salesman position, follow-up on the jobs that were happening. Obviously the guy didn’t leave notes on the fact that we didn't get our wind sensor, so it came after the fact. But I guess we'll get that installed next summer.

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    Reviewed Nov. 13, 2014

    I read about Rollup Awnings in an ad and it was close to us. I wanted some shade in the backyard so I purchased an awning with the wind sensor. Everything was good. Now when the sun is out during outdoor activities, I just put the awning up.

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    Staff

    Reviewed Nov. 10, 2014

    I learned about Rollup Awnings about a year back when I saw an advertisement. We'd been thinking to purchase an awning because our deck gets very hot and we decided to do it this year. Our interaction with the Rollup team was good. We have no complaints whatsoever. We can now sit outside in the heat of the day and at the table out there, where before it was too hot and we've had to go downstairs under a tree. We had a great experience with them.

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    Reviewed Nov. 7, 2014

    I had some Rollup Awnings from 25 years ago. I replaced a couple of awnings that had passed their life expectancy. The guys from Rollup Awnings were great. I have nothing but good things to say about them. Their installers are really, really good. I'm very fussy with workmanship and they're excellent.

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    Staff

    Reviewed Nov. 6, 2014

    We had talked about purchasing an awning for a while and we got the automatic from Rollup Awnings. We have the remote, it's motor driven, and could choose our fabric. We used it for sitting out on the porch, having a barbecue party - the normal activities that you have during the summer months. Their team was good.

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    PricePunctuality & Speed

    Reviewed Nov. 5, 2014

    I've used them before, probably about 5 years ago, to put an awning in the back of our house. I like the style of the Rollup Awning. Other companies that profess to have rollup awning don't look as good as theirs and don't function as well. I know this for a fact because my neighbor just had one put in and I can't stand the way it looks. We put a new deck in the front of the house and I did not want to do a roof extension or a pergola so the only choice to be able to sit in there when it rains, like a day like today, was to put an awning so I can sit down on the deck or get shade or away from the rain for staying on the new deck. I immediately said, "Even if it cost me a little bit more, I'm gonna go back with Rollup.

    Their people came out to the house to give me the estimate. The job got done when they said it was gonna get done. They did the job quickly and right, and it works fine. The price was good and it's very good quality.

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    Installation & SetupPriceStaff

    Reviewed Nov. 4, 2014

    We were getting quotes and we liked Rollup Awnings' actual products the best. They're a great company. The installation was extremely simple and they did it on probably the hottest day of the summer and there were no complaints. We purchased an awning because we couldn't sit on our deck in the summer. Now we got different kinds of fabric and we loved it. We basically never bring it in unless there's a storm coming. It has become almost like a second living room in summer. They were wonderful.

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    Installation & SetupStaff

    Reviewed Nov. 2, 2014

    A friend had used the Rollup Awnings for their installation and recommended them. My wife wanted some protection for a deck area so we decided to have Rollup Awnings. What we had has a gear motor. We just had it installed recently. We had no problems with their team. They were perfect.

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    PriceStaff

    Reviewed Nov. 1, 2014

    My granddaughter had Rollup Awnings at their Illinois house a couple of years ago. I spoke to them about it and they seemed to like it. They gave me the name and this year, I was doing a little renovations in the backyard, and instead of buying the canopies each year for 100-150, I decided to call Rollup. I had no idea that they were gonna be that expensive. Hopefully, I'll get quite a few good years out of it.

    When my son came over, he said, "Ma, this is lopsided." So when I went out on to the lawn to look because it's on an upper deck, it was lopsided like 4 or 5 inches. And they said to me that this does happen. Allow four more weeks for it to settle. So I did, and it was still quite a bit lopsided. So they came back and they adjusted whatever they had to do. I didn't have a problem from then on, except for a coupon for $500 off. The day that all this happened, my house was under construction so I forgot to give them the coupon. When I recalled about it, they said they gave me such a good price to begin with that I couldn't have that deal. I think I still should have gotten the $500 off, so I wasn't very happy with that.

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    Installation & SetupStaff

    Reviewed Oct. 31, 2014

    We are very happy with our experience with Rollup Awnings. My daughter has one and I got one because we lost a tree and needed some shade. We would use it when we're outside, barbecuing or just sitting out. The team from Rollup Awnings was very nice. Everything worked well and went according to plan. And everything was very neatly done. They did a very nice job. It's installed properly and we've used it.

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    Staff

    Reviewed Oct. 28, 2014

    I had no difficulty with Rollup Awnings and I liked them. The only problem I had is that I got a coupon and it was $100 but the fellow wouldn't honor it because he said I placed the order but I hadn't received the merchandise. I felt that he should have honored the coupon because I didn't receive the merchandise and it wasn't in my home. So it left a bad taste because it was a big order and it was for a lot of money. And he would have been better if he gave me the $100 because then I would rave about it. So my recommendation to other people was I like the quality product and I think it's a cut above the others but...

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    Staff

    Reviewed Oct. 27, 2014

    I first heard about Rollup Awnings through someone I knew that got one. We needed one. The Rollup team was fine. It was a pleasant and informative experience. We pretty much knew what we were getting so I have no problem.

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    Reviewed Oct. 25, 2014

    My previous awning was a Rollup Awning that needed to be replaced. On the new one, we customized it and made it larger so we can extend it pretty much on our deck because we get sun all afternoon in the back. Everything looks nice and it still works after 6 months.

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    Reviewed Oct. 22, 2014

    Our experience with Rollup Awnings was wonderful. We love the product.

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    Staff

    Reviewed Oct. 21, 2014

    We had trees but we took the trees down and we needed shade, so my husband went right to Rollup Awnings. We picked out the fabric that we wanted and we got the electronic one that opens and closes it. We've been happy with it for the summer, as much as we sat out there. The team at Rollup Awnings were good. I would recommend them.

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    Staff

    Reviewed Oct. 18, 2014

    I first heard about Rollup Awning from an ad in the paper. We had just built a new house and I wanted an awning, so I contacted them. A gentleman named Greg came out and he was really knowledgeable. He helped me decide on the fabric for my awning. Overall, my interactions with the team at Rollup Awnings were excellent. I use the awning all the time for blocking the sun. I sit outside under it when there’s light rain. I actually have two awnings from Rollup already. I had one, and now, a year later, I purchased another one. They’re really terrific.

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    Reviewed Oct. 15, 2014

    My overall experience with Rollup Awnings was okay. It was a straightforward deal. They did what they were supposed to do.

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    Reviewed Oct. 9, 2014

    I decided to buy an awning because I have sun in the backyard and I was looking to put shade so people can sit down in summertime. I don't have trees there. So I got an electronic awning, the one with the remote control, from Rollup Awnings. I open the thing anytime I need it. My experience with them is good. I had a little problem, they came, fixed it and left. I'm very satisfied with my experience.

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    PriceStaff

    Reviewed Oct. 6, 2014

    We took out a tree from our property but then we needed a little shade so we got in touch with Rollup Awnings. Their rep was trying to sell what he had there and we felt all right with it because he has it in stock. This way it will get done right away. The only thing I didn't like was that it wasn't manual. We should be able to do this without electric. And he told me it was more money to do it manual. I said there's no way that should be more expensive. You just got to change a part in there. Doing something manual is not more expensive than doing something electric, but I just went along with it. I put it in and I think it's a good product so far.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 3, 2014

    We are so pleased with our awning. I haven't been so pleased with anything in a long time, not even my new car. It has been a pleasure to have dealt with Rollup Awnings. At first it took me a long time to decide if I will get them. Now I'd be so glad to recommend it to anyone. The people that came to install it, they were lovely. And we have had a lot of people, I would say at least 40 or 50 that has been here because this made almost our patio like a room and we have been so pleased with it. It's just a beautiful addition to the home. I knew already that I wanted the awning but I figured I'd let my daughter Vickie make all the decisions. I feel it was the best investment I've done in a long time besides putting a $20,000 roof on one side of the house.

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    Staff

    Reviewed Oct. 1, 2014

    We needed something to give us additional space in the backyard. We looked at several options and decided on Rollup Awnings. We got the more powerful motor and we're very, very happy. We get the sun in the backyard beating on our sliding glass door all morning and up to about 12:30 or 1 o'clock. We have central air conditioning and it made our downstairs at least 5 or more degrees hotter, warmer and you couldn't open the blinds up because the sun would just beat in. So this has made a tremendous difference. My husband sits out there in the morning and puts the awning down. He has his cup of coffee when he has a day off. It does very much add to our living space and we're very happy with it. They have excellent reputation, exceptional product and staff willing to work with.

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    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2014

    Rollup Awnings was just right around the corner from my house. I moved in to this house about a year ago, and decided to purchase an awning. I told them what I wanted, they gave it to me, and I liked it. I love to sit out on the porch in the rain while reading. With the awning, I don’t have to go back inside, and that’s my number one purpose for it. Everything has been good, so far. The team at Rollup Awnings was fantastic. I’ve had no issue with them, except for the electrician who came a day late. I had a wedding to go to that day, so there was a little 12-hour issue. It would have been nicer if the awning was already there when I got back.

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    Rollup Awnings Company Information

    Company Name:
    Rollup Awnings
    Company Type:
    Private
    Year Founded:
    1979
    Address:
    1688 Church Street
    City:
    Holbrook
    State/Province:
    NY
    Postal Code:
    11741
    Country:
    United States
    Fax:
    631-563-6668
    Website:
    www.rollupawnings.com