Since 1979, Rollup Awning has provided quality products and awning services in the Long Island area. Rollup Awning retractable deck awnings are designed to operate by remote control, timer, or wind sensing operation. Our top quality deck awnings are available in different patterns and colors to transform your patio and deck.
Rollup Awnings provides a number of services that include: motor replacement, moving awnings, fabric repair and recovering. We will deliver and professionally install your awning so your family can stay covered from the sun or rain. Rollup Awning also offers shutters and storm panels for your home. Call today to learn more!
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Rollup is all over the place but I heard about it in one of the magazines that come to the house. They had a little promotional thing in the magazine. I checked into a couple of other companies but I liked the quality and selection of Rollup’s fabrics. We were sick of moving umbrellas all around to block us from the sun and when we contacted them, they were awesome. They installed the awning and when we opened and checked it out, it had a little run in the fabric. They took down the awning and took it back but they fixed it and brought it back to me in three days. So, I had a wonderful experience. They were very accommodating and I love the awning.
I read about Rollup Awnings on the internet and I went down to the facility where they manufacture their product. They let me see how it's made and how they construct it. They were very helpful and showed me all the ins and outs. Between what I’ve seen on the internet and experienced on the outside, and what they portrayed as their item, I decided to go with them. It was a little pricey, but you get what you pay for.
From start to finish, they were very informative and helpful with any of my questions. They didn’t really push me, as far as what type of awning to get, and they just let me make own decision. The installation was great, too. They came and said they were gonna be here for 45 minutes, and they were right to the minute. The gentlemen that came were very clean, cleaned up and did everything they had to do. The whole experience was very good. Rollup Awnings was very good.
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I've seen some commercials for Rollup, and I also checked out a couple others, but I wasn’t satisfied with what I saw. Rollup seemed to be the best way for me to go. The crew was good. They work pretty quick. I got the retractable awning that was motorized. I got one of the better models that they had. The sales rep was very helpful. He explained everything well including the different options. And even with the fabric, he showed us many of them like if we wanted to save money.
I picked the awning that I liked, and I liked the idea that the whole awning goes in during the winter, and the piece in the front that hangs, I could take that off, and I won’t ruin that during the winter. I had a big party here and I had the awning down. I got nothing but compliments about it. Rollup was great for everything that they did, including how they installed. The only thing I had to do is get an electrician.
We had a temporary canopy but it finally rusted out and needed to be replaced. Instead of getting a fixed structure, we decided we wanted an awning and we saved for it. We pass Rollup Awnings every day since we live around the corner and I like supporting local business. When we walked in to get a price, the people were helpful. They also had a great warranty on their product and they sold us right off the bat. I got a brand-new awning, which is 28 feet long and so, it is very large. They let us pick the material it was made out of and they customized it to the kind of border we wanted. We don't have to roll it in and out. It's all motorized and they gave us a remote.
The man who installed it and I went back and forth with the specifics. We had an idea of what we wanted and one of the guys came to the house to take a measurement. He made some suggestions because he is the professional and he has done this for a very long time. They installed it and I wanted it raised a little. They were back within 48 hours to adjust the pitch and the height. Both sales and installation were wonderful. Anytime I had a question, they picked up the phone when I called. They also scheduled everything right away and I don’t have a single complaint. The experience has been good so far and I hope it holds up as good as they say it does.
I haven’t been able to sit on my deck for the last five years since all the trees at my neighbor’s backyard went down. I looked at SunSetter and looking at the awning, Rollup Awnings had much heavier duty brackets and a heavier duty frame to it. Plus, it’s local so we decided to go with Rollup Awnings. We spent a good amount more money but it was a better product. The salesperson who came to the house was the owner’s son or one of the owners and he was convincing. I wasn’t happy with the price and I was trying to get him to knock a little money off, but he said he couldn’t. However, it was advertised that they would take $500 off in install.
I didn’t buy the motorized and they sent the wrong crank. They sent the short one instead of a long one and they wrote that on the receipt. I went back to the showroom in Bohemia and they didn’t have any stock. So, I’m waiting for that. I told the rep at that time that it wasn’t right because they were taking $500 off the price. She said that someone would call me and I’m waiting for that phone call also. The product is great and the guys who installed it were experts at what they were doing. The crew chief said they would be out of there in two hours and they were. Everyone had a job and they worked together like a well-oiled machine. I have no complaints about that but I need my crank and I’d like $500 back.
Our deck is situated in such away that we are facing east in the morning, so we don't get shade on the deck until 2 or 3 in the afternoon. If we wanted to have a Sunday barbecue with friends over, we would still be in the sun at 3 in the afternoon, and it's hot. So we went to Rollup Awnings and the gentleman there was very, very good. He was very helpful. We went in a time where there was some kind of promotion going on. We were gonna shop around a bit, and he told us to go ahead, but he guaranteed that we will be back. We went to one or two other places, and what he had offered us was the best deal, and it seemed to be the best product for what we wanted, so we came back.
We picked out whatever we wanted, like color scheme, and everything went very, very smoothly. We're very satisfied with the product, and the person that we dealt with. He didn’t push anything on us. He explained to us. He pointed out, and he let us make our choice. He was a top-of-the-line salesman. He was confident enough in his product that he didn’t find us shopping around, and he knew we would be back. And he was right.
Rollup had a wide variety of merchandise that you could choose from. The sales guy helped us determine the size that we would need based upon the dimensions that we had given him. Then they came back down and measured before the order went through completely to make sure that we had given them correct dimensions. They explained about the remote control and how it works. When they did the installation, they demonstrated pros and cons compared to other company products. It was a very nice experience. The awning cools off the house a little bit in the morning when the sun comes up in the east facing our dining area.
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I was screamed at and hung up on the phone by the owner of this business twice when I can attempting to schedule a repair appointment. This was after they cancelled two prior service appointments on the day of after I had taken off from work to be there. The owner has serious anger issues and is unprofessional and treats clients terribly.
I want an awning for my deck to keep shade in the summer. I had three other awning companies come give me an estimate but I like that Rollup Awnings does their own stuff and they have their own factory. The people at Rollup were fine.
We've been wanting an awning for a couple of years, and we finally had the money to do it. We've gotten an estimate from somebody else, but it was much more expensive than Rollup Awnings. Everything went great with Rollup. They're a very good company. We're very happy with them. We got delayed in getting our awning because of the rain, so it had to be rescheduled once, but it was relatively quick. It was within the month. Their product is very, very strong and very good. So, I would consider them over a lot of people. And for the price, it's one of the strongest awnings out there.
We needed some shade in the backyard and Rollup Awnings was about 10 minutes from my house. So we got an awning from them. The sales guy was excellent. He went through all the info and the options. He showed us everything. So, he was very thorough. The installation wen very well. The guys knew definitely what they were doing. The only thing we needed to do was figure out the size of the awning. I’d recommend them.
Rollup Awnings has a good product. It's very easy to use. We had a standup awning, and it was falling apart. We got a new one and the installation took a few hours.
Rollup Awnings expert review by ConsumerAffairs
Rollup Awnings has been in business for over 30 years and has showrooms that customers can visit to see their products firsthand. They offer awning delivery and installation throughout Long Island.
Customer service: Because Rollup is such a small business, they offer superior customer service to all of their clients.
Warranties: Rollup offers excellent warranties to clients that cover damages and defect.
Fabric variety: From solids to stripes, Rollup offers over 50 unique fabric options to the consumer.
Service: Rollup is located on Long Island and offers service to customers, specifically residential ones, within the area. Services provided: Recovering, Moving, Awnings, Fabric Repair, Awning Repair, Motor Replacement, and Motor Conversions.
Cost: Services can be expensive compared to other awning providers.
Best for: Homeowners
Rollup Awnings Company Information
- Social media:
- Company Name:
- Rollup Awnings
- Company Type:
- Year Founded:
- 1688 Church Street
- Postal Code:
- United States
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