Pur Water Filters Reviews

I have been spending a ton of money on Pur plus water filters. The filters after just a few days start plugging. I condition the filters as instructed soaking them for 15 minutes in clean water (bottled), then rinse and install. The filters don't last a week.

This new @PUR filter is shoddy. The trickle after only 2 weeks made me crazy. I don't have hours to wait for water. The older design was soooo much better, but when I try to order the original, all I get is generic choices. Can you help me? I've had these for years. I don't want to change companies; I just want the original. I usually change my filter every month, and I've had to change it every two months now. Help!! I want the original.

I've had a Pur faucet mounted water filter since around 03/2025. Everything has been working fine but we just installed one of pur's redesigned filters that is blue and has a Pull tab at the top. As soon as we installed it, we noticed that the water slowed down initially. Shortly thereafter water started shooting out of every hole and every crack in the device. I tried contacting support and sent pictures and never received anything back. So, unfortunately I'm leaving a 1-star review here, which I never do.

My family has been using these for awhile. They've always worked great but the newest one is way slower like annoyingly slow. Like you could walk up and down the stairs twice before it even filled up. It's ridiculous and it's still the same price?

I purchased a 10 cup water pitcher. Had it a little over a year. Went to pour my dog some water in her bowl with the PUR pitcher and the whole handle came off. It's nothing but glued on and then it cracked. Water all over the floor scratched up my wrist. So I tried to bring it back to Walmart. Told him I just wanted a gift card for a smaller pitcher they told me it's been over 90 days. That I needed to contact the manufacturer. So I did sent them an email with pictures of what happened and all I get is, "Well I'm sorry that happened to you but we have a 90-day return policy and you had it a little over a year. There's nothing we can do." I have never Had a manufacturer do this to me. I guess they just don't care who reads their reviews! This was a defective item. I will attach the photos below!

I've been a PUR faucet filter user for years because of cost, ease of use, and durability. While the filter unit never lasted the two years that the warranty says it will, it was still a good product until recently. Recently PUR changed its filter cartridge and it is garbage. It claims to be longer lasting and technically it is, but it is longer lasting because it takes ten years to fill a glass and before the light even turns yellow, it literally will take thirty minutes to fill a two quart jug. I have not been able to find any of older cartridges only the "new and improved" ones. Now instead of wasting my time to fill a jug using this product, I'm going to use my time to look into new filtration systems.

I’m very disappointed with the customer service and the quality of the filter. The filter would often get clogged and not filter properly, even after changing and cleaning the filter. Furthermore, about a year or two into having this filtration system, a part of the filter reservoir broke off that’s vital in getting the water. This was due to a defect, not the way I was handling the filter. It literally just snapped off. When I reached out to customer service they first said it wasn’t under warranty. When I pressed a bit more, they said they would consider it under warranty if I had the receipt…from a year or two ago. Very disappointed with how they handled that.

I have been using the Pur plus faucet filter for years. They recently made a change to the product, and now it only lasts for two weeks before water stops flowing through the filter.

As a loyal customer since the late 90s, I didn't think I could ever give this brand such a low rating, but everything has changed with the release of the new filters. Not only am I upset by the obvious cheapness of the product, but now there is no longer a great taste to the water...instead, there is a rather sulfurous smell and a bland, 'flat' taste. No more crisp mineral flavor to the water. I'm beginning to wonder if these new filers are even doing the job at all. There is a buildup of lime on the bottom of my kettle that never happened with the old Mineral Clear filters. I'm deeply disappointed and rather angry. As these new filters seem to be made entirely of plastic, there is also the concern that we're all ingesting the very microplastics that they are supposed to remove.

The filters are supposed to last 3 months or 100 gallons of usage but they only last a third of that. I kept a log of usage until red light came on unit which means time to change filter which is every 5 weeks, not 3 months. The unit itself averages lasting around 1 year, so don't lose your receipt, it's got a 2 yr warranty. I've had them replace my Pur unit 3 times. The filters use to last about 2 months or so, now 4 to 5 weeks, and the price has jumped 5 bucks a filter. Time to find a new water system.

New filter with the pull up tabs are junk!! Leaking all over the unit!! Terrible design. Water flow is diminished to the point of being disgusting!! New.

Was very thorough in explaining my needs. The gentleman that I worked with was Arthur. Appreciated his help.

Indicator light stopped working entirely after less than two weeks, the fill up area at the top only fills half the pitcher and the filtration is very slow. The non-functioning light is not acceptable as this is one of the main selling features of the product.

Not only can I NOT get my water filter back on my faucet without it shooting water everywhere after I replaced the filter (that only lasted less than two months, which was promised to last three months) my coupon didn’t work nor can I get ahold of customer service to help me get the filter back on my faucet properly, don’t buy!

The filters don't always work. Sometimes the filters work just fine right out of the packaging. Other times, I'll put in a new filter and the light keeps blinking red. I've tried following the using the tips on the website such as shaking the filter, running it under water... and nothing works. It's not filtering the water.

The engineer created the adapters for the faucets should be looking for another job. The adapters are too short to allow the filter assembly to fit securely in place once installed (If you can get it installed at all). This is a very common issue. It claims to work with a standard faucet, but does not.

My wife purchased a Pur water filter pitcher, I believe a 7 cup, and Pur Plus filters. We have no doubt that it does filter the water, but it most often take HOURS to filter a pitcher full of water. And it drips water from about half way up the filter housing. We've followed all instructions (although very few were included with the pitcher and filters), and most often have to remove the filter from the pitcher and shake the devil out of it to even get the water to run through it. Will never buy another Pur pitcher or filter, not ever.

I purchased the large water tank and found it to be a good product at first. I purchased a year supply of filters and began to experience leaking from the spout at the bottom of tank, which was not all the time but would leak while at work or asleep and cause damage to my fridge and kitchen floors. This tank now leaks all the time is unusable. I'm stuck with filters I can't use as I will not buy another PUR product, ever.

Taking the lid off to change filter is time-consuming and needs a lot of strength to get it back on. After twenty minutes of trying to get the lid back on, it broke in 3 pieces. I'm not happy to read other reviews where the water is not really fully filtered. I have smelled terrible smells from the filtered water - like sewage. I'm not sure I'm drinking filtered water. This jug is not good for seniors. You need an Atlas to replace the lid Only had the unit for 3 months and will search for another product.

I check my water purity with an electronic monitor, PUR filters BARELY reduce the PPM reading from tap water and only last a couple of weeks before they go back to the same as regular tap water. If you don't change them soon after, the PPM reading shoots through the roof and gets to be 5 to 10 times HIGHER than tap water. They are made in "Mexico or Thailand" according to the box, and are totally worthless. Worse than that, the readings get so high they are dangerous. You are poisoning your family if you use these things..

I purchased a PUR water pitcher from Amazon. I am now on my second return. The water pitchers either come with cracks or the lid is broken. I tried to talk to Amazon about the broken pitchers but customer service was not empathetic at all.

I just purchased a PUR brand faucet mount water filter system. None of the adapters that came with it, would fit. So I emailed their tech department. They sent me 3 more adapters. They were the very same adapters that came with filter, when I bought it. So, I emailed them again. Instead of using pics I sent of male faucet threads, with tape measure under and beside for reference and making an adapter that would fit. They told me that filter would not fit a pull down faucet. It’s NOT a pull down faucet. Then offered a PUR pitcher as alternative. I think if this were my company, I would want to design adapters for all types of threads. And not lose customers. So I will get my money back and find a better filter. Not seeing very good reviews for this filter anyway. Lesson learned.

I recently purchased a PUR water filter for our second home. Initially, I was optimistic about the product, but my experience took a negative turn after about six months. The filter had dropped small pieces of sandy looking debris in the pitcher so I decided we should change it, even though it was only six months old. After following all the proper installation instructions, I noticed an alarming issue. The new filter began to drop solid particles, resembling sand or ground pepper, into the reservoir, rendering the water unfit for drinking. This was to be expected with a new filter but it went on for days. I returned from a two-week trip and found the particles had fallen in a circle on the bottom of the pitcher, as shown in the photos. I have an actual video of the particles falling but that won't upload here.

I have purchased 6 packs from Amazon and have had Multiple filters that instantly indicate yellow light needing replacement after install. These are too expensive for only a few out of each pack work properly.

The last PUR pitcher filter I bought was faulty from the start. The flap closure on the outlet sticks and sprays water out the sides. There is no vent to let air in so the water spurted out until I drilled a small vent hole. The short filters do not seem to reduce anything - chlorine taste or PPM dissolved solids. The tall filters have at least a 1 in 3 failure rate out of the box - as in no water flow or so slow the pitcher is unusable from day 1. None of the hacks of shaking or back flushing make any difference. It is not a tap water quality issue as they are used in one location. Some flow water, some flow zero. Seems pretty clear this company is a shadow of its former self. Maybe a corporate buyout? Time to try someone else.

We have been using Pur water filters and we used to be happy with it. I used to buy them direct to Pur Manufacturer tel number. And one filter would work for a month; however, lately they stopped selling it and you can only buy them from Target or Amazon. Now those pur filter stopped working after two weeks. What’s happening Pur? So disappointed.

I recently moved and the water is really hard here. I have a countertop ice maker. After 2 weeks there was heavy calcium buildup in the ice maker. I installed a pure faucet filter system. Cleaned out ice machine, ran nothing but filtered water from the pure filter in the ice maker. Needless to say, I am not impressed at all. There was same amount of calcium buildup in ice machine. My thinking is if it can't capture calcium, how is it going to capture any other hard water or anything else.

The replace filter light came on way too soon. The pitcher leaked all of the water out overnight several times. I purchased from Amazon which rated it good. It’s no good, stay away from this product. I actually purchased 2 of them. One from Amazon and the other from Walmart, both are bad.

Purchased the Pur Maxion and used the included filter following all the directions. My tap water tested 240 with my Zero water TDS tester. The filtered water out of the Pur pitcher after the 3rd pitcher of water tested 212. It doesn’t filter anything. The taste was bitter and acidic so I don’t think it’s safe to drink. My tap water tastes great compared to the “filtered” water out of the Pur. I’m returning this for a refund. Don’t waste your money.

I have purchased, been given, and even “tried a newer model” purchased over the past several years and not one single pitcher out of 5, maybe 6 (all different or updated models) would successfully pour without soaking the entire surrounding area. I tried all different ways and water level combos between the filtered/not filtered tanks thinking it was me, but my sister and friends all say the same thing. The pitchers pour so badly that it is aggravating to the point that, more than once, I happily threw the entire unit away cutting my losses and essentially lighting a $50 bill on fire just to watch it burn.

I purchased this water filter from Home Depot and after I got it home found the lid was cracked. It was the last one HD had in stock so I reached out to Pur. Called them, emailed them. Nothing. No answer. Just nothing. All I want is a new lid. Now after less than two months the yellow is on saying it already need a filter. I’m done…. Should have purchased a Brita. Everyone has one. There I go trying to support the little guy. This thing would be great if they had decent customer service and the filters lasted like the Brita.

PUR filters purchased over the last 6-7 yrs have resulted in my water testing in the 10-14 range for purity. The last 4 filters are testing 212-218, which is the same as my tap water reads. The only thing the filters appear to be doing now is removing the smell of chlorine.

My wife and I live in the city. We noticed our tap water has had a chlorine taste and smell for quite some time. We were discussing how we buy bottled water or alternatives. Then we thought about, just maybe, a filter system might work so we decided to look into it. I found PUR Plus looking at options. While at Lowe's, we decided to go for the one that attaches to the faucet. Once I rinsed it for 5 minutes (only 2 gallons of water) the results were AMAZING! Great tasting water and the chlorine and smells were GONE! We are well pleased with this product and will recommend it to others. Next I will be installing a filter system to our water line going to our freezer for the ice maker. In our opinion this filter system works very well!

I purchased Pur Maxion filter a month ago and it broke. Called customer service and woman was rude. Definitely will not buy their products anymore! I will definitely do more research and go with a company that back ups their products.

Just changed the filter and red light goes on already !! And this is 2nd time. Horrible experience. Yet they charge lots of $ for this filters. I want my money back! I am not the person sit down and write bad reviews but this is a bad product.

Pur filters used to last a decent amount of time, but lately, they've been getting clogged in about a week. If Pur thinks it can sell more products this way, it's wrong. After having used Pur filters for ages, I'm now going for a faucet filter by another company. Pur should be ashamed of all the plastic it wastes.

I’ve been using Pur filters for years never had a problem. The short version came out so I tried it. Bought a three pack, went through the whole box in three weeks, one filter only lasted one day. Bought another box same thing. I get really sick if filter is not working. Went back to long version same thing, so I guess I’ll go back to Brita. Have to buy another pitcher for that. I’m really upset we’re talking about people who react to city water.

These filter replacements are very expensive. I was ok that the first one did not last two months, but the replacement filter was always red even at the start. The process is so simple that I am positive I have not made a mistake to insert properly. Nevertheless, I tried it again, and STILL THE RED LIGHT! Very disappointing!

These filter housing do not last more than 8 months in my house. The filters last from 6-8 weeks with heavy use (even though the package says 3 months) and I can deal with that. The problem is that after only a few months of use the housing starts leaking and eventually cracks. I have not had one last past 8 months in years. And to put it into perspective, I have been using PUR filters since the early 2000's and the housing used to last for years. Our first one was metal and it lasted about 5 years. The only reason I give it 2 stars is that when the filter is working properly, the quality & taste does improve. But I recommend this for short term use, not for long term because you have replace the parts frequently.

I bought this filter for my faucet. One of my family members got sick off the water coming out of the filter. We had the water tested from the filter. It's the same number as tap water where I live. I can't believe the stuff on the box. It's false. Nothing holds up to their product. I'll be using spring water for now on. The light never worked on my. I have to write it on the calendar to switch it.