Pur Water Filters Reviews

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About Pur Water Filters

Pur Water Filters develops water filtration products. The company's products include faucet-mounted, pitcher and refrigerator filters. Pur Water Filters focuses on ease of use and effective contaminant removal, offering options that enhance safety and water taste while supporting regular household use.

Pros
  • Affordable price point
  • Easy to install and use
Cons
  • Frequent leaks reported
  • Durability concerns with plastic parts

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Pur Water Filters Reviews

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    How do I know I can trust these reviews about Pur Water Filters?
    • 4,662,544 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10

    Reviewed April 14, 2025

    I check my water purity with an electronic monitor, PUR filters BARELY reduce the PPM reading from tap water and only last a couple of weeks before they go back to the same as regular tap water. If you don't change them soon after, the PPM reading shoots through the roof and gets to be 5 to 10 times HIGHER than tap water. They are made in "Mexico or Thailand" according to the box, and are totally worthless. Worse than that, the readings get so high they are dangerous. You are poisoning your family if you use these things..

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    Reviewed April 6, 2025

    I purchased a PUR water pitcher from Amazon. I am now on my second return. The water pitchers either come with cracks or the lid is broken. I tried to talk to Amazon about the broken pitchers but customer service was not empathetic at all.

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      Reviewed March 31, 2025

      I just purchased a PUR brand faucet mount water filter system. None of the adapters that came with it, would fit. So I emailed their tech department. They sent me 3 more adapters. They were the very same adapters that came with filter, when I bought it. So, I emailed them again. Instead of using pics I sent of male faucet threads, with tape measure under and beside for reference and making an adapter that would fit. They told me that filter would not fit a pull down faucet. It’s NOT a pull down faucet. Then offered a PUR pitcher as alternative. I think if this were my company, I would want to design adapters for all types of threads. And not lose customers. So I will get my money back and find a better filter. Not seeing very good reviews for this filter anyway. Lesson learned.

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      Customer ServiceInstallation & Setup

      Reviewed March 12, 2025

      I recently purchased a PUR water filter for our second home. Initially, I was optimistic about the product, but my experience took a negative turn after about six months. The filter had dropped small pieces of sandy looking debris in the pitcher so I decided we should change it, even though it was only six months old. After following all the proper installation instructions, I noticed an alarming issue. The new filter began to drop solid particles, resembling sand or ground pepper, into the reservoir, rendering the water unfit for drinking. This was to be expected with a new filter but it went on for days. I returned from a two-week trip and found the particles had fallen in a circle on the bottom of the pitcher, as shown in the photos. I have an actual video of the particles falling but that won't upload here.

      Despite repeating the installation process and allowing the filter to sit for 24 hours, the problem persisted. I reached out to PUR customer service via e-mail over a month ago, seeking assistance, but have yet to receive any response. This lack of communication and support from their customer service department is disappointing. In contrast, I decided to replace the PUR filter with a competitive product which seems to be working flawlessly right out of the box. The difference in performance and reliability was very noticeable.

      Based on my personal experience, I strongly advise against purchasing PUR products and filters. Their marketing may be appealing, but the actual product quality and customer service falls short of expectations. This will definitely be a one-star review, and I would NOT recommend PUR products to friends, family, or even enemies 😊. Hopefully, this review can help others avoid the frustrations I encountered.

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      Installation & SetupPrice

      Reviewed Dec. 10, 2024

      I have purchased 6 packs from Amazon and have had Multiple filters that instantly indicate yellow light needing replacement after install. These are too expensive for only a few out of each pack work properly.

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      Reviewed Dec. 6, 2024

      The last PUR pitcher filter I bought was faulty from the start. The flap closure on the outlet sticks and sprays water out the sides. There is no vent to let air in so the water spurted out until I drilled a small vent hole. The short filters do not seem to reduce anything - chlorine taste or PPM dissolved solids. The tall filters have at least a 1 in 3 failure rate out of the box - as in no water flow or so slow the pitcher is unusable from day 1. None of the hacks of shaking or back flushing make any difference. It is not a tap water quality issue as they are used in one location. Some flow water, some flow zero. Seems pretty clear this company is a shadow of its former self. Maybe a corporate buyout? Time to try someone else.

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      Reviewed Nov. 22, 2024

      We have been using Pur water filters and we used to be happy with it. I used to buy them direct to Pur Manufacturer tel number. And one filter would work for a month; however, lately they stopped selling it and you can only buy them from Target or Amazon. Now those pur filter stopped working after two weeks. What’s happening Pur? So disappointed.

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      Reviewed Oct. 24, 2024

      I recently moved and the water is really hard here. I have a countertop ice maker. After 2 weeks there was heavy calcium buildup in the ice maker. I installed a pure faucet filter system. Cleaned out ice machine, ran nothing but filtered water from the pure filter in the ice maker. Needless to say, I am not impressed at all. There was same amount of calcium buildup in ice machine. My thinking is if it can't capture calcium, how is it going to capture any other hard water or anything else.

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      Reviewed Sept. 10, 2024

      The replace filter light came on way too soon. The pitcher leaked all of the water out overnight several times. I purchased from Amazon which rated it good. It’s no good, stay away from this product. I actually purchased 2 of them. One from Amazon and the other from Walmart, both are bad.

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      Reviewed June 23, 2024

      Purchased the Pur Maxion and used the included filter following all the directions. My tap water tested 240 with my Zero water TDS tester. The filtered water out of the Pur pitcher after the 3rd pitcher of water tested 212. It doesn’t filter anything. The taste was bitter and acidic so I don’t think it’s safe to drink. My tap water tastes great compared to the “filtered” water out of the Pur. I’m returning this for a refund. Don’t waste your money.

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      Pur Water Filters Company Information

      Company Name:
      Pur Water Filters
      Website:
      www.pur.com