Home Makeover Systems

The sales rep was great. He was able to switch languages because my husband didn't speak English. There were some specific things that I said, "You need to say it in Spanish” ‘cause I didn't know what that is in English. I like it because my husband was able to be a part of the conversation and I didn't have to translate. My husband and I made the decision together, and we got Brita from Home Makeover Systems. We like it a lot. I'm usually picky with water, and I had to buy water bottled. With many other options, I didn't get because of it’s flavor, but when I tried this one, I said, "Okay. I can drink this water." I also like when I wash my hands or when I take a shower how soft the water felt. I love to see how my tubes are clean and without the white thing in the drain as well.

Home Makeover Systems has good stuff. The water filtration system was something that me and my wife had been discussing about doing. We've been noticing we were having some skin issues and dandruff. I've lived in the city all my life and it's something I've always had but she came from the country and she didn't start getting dandruff or the dry skin issues till she moved into the city. She was always saying it was the water and I said that we would do something about it. A day or two later, a representative came to the house and he was selling a system. We let him in, he did the water test, and the water was really bad so we ended up getting the system. We've enjoyed it since then. We drink more water, we make more drinks with our water now and we cut out on buying beverages. It's been nice.

Terrence, the guy who came to our house, knocked on our door and told us about the Brita system. We set an appointment with him, and he showed us the difference of the water that's coming out of the Brita and our tap water. He convinced us, so now we have it and our water is softer. Plus, it's less harsher on the skin. I would tell people to check out Home Makeover Systems and see if they like it, 'cause it made a difference.

I met Phil and he was an amazing guy. He was my sales guy. I also met with Will who was the maintenance guy. Their installers were an amazing team. Interestingly enough, they had the same name, Kevin and Kevin. It was a wonderful experience. My water tastes great. My shower is even been better. My clothes are cleaner. I've recommended Home Makeover Systems to one of my business partners and they have an appointment in his house on the 14th.

Home Makeover Systems was offering a free $50 gift card if we did an appointment. They came and did their presentation. It's not just a standard water purification system. It’s a little bit better electronics and a little bit better of a system as far as how it filters the water. You can't get from Home Depot or Lowe's because it's the top-of-the-line and this thing’s warrantied for life. In five years, they have to come out and replace something. It costs $120. After then, it's another five years again before you have to do any kind of maintenance. Another thing that got me was this company specifically said, “If you move, we'll come out to your house, unhook it, and rehook it to your new house, free of charge." They were great from start to finish, and even to the point that we had to stop them. We had to say, “We're already sold. You don't have to do any more selling."

The guy who came to our house was very professional and promoted the system from Home Makeover very well. He gave the whole details and showed us for two hours. He was a good guy. Now, we don't buy the bottled water anymore. We just use the water from the sink.

The condition of our water has improved dramatically. Awesome water system. Thank you Matt for informing us about the Pro Platinum system. Our drink water has never tasted better. We really enjoy the system. I highly recommend Home Makeover's products and services.

While the installation went very well. Matt has not completed the soap scent selection documentation nor have I received the system manual and written warranty. Matt has missed several appointments to get this finished up (to include yesterday 07/07/2022). Service after the sale is in question.

One of the carrots on the end of the stick is Home Makeover Systems would mail me all these great products that work best with the Brita PRO water softener. The system is fine, and I got good water. But the individual didn't follow through with promises made on the additional things that makes it more luring to buy the product. Because they're very expensive.

The installer and I talked a bit, and he explained to me how the Brita water softener works. I had a schedule for the Home Makeover Systems rep to come back after I got my soap on Friday. He was supposed to come test it again after everything was installed to make sure everything was running good. But he never showed up. Everything else was good. I feel good about the quality.