Pur Water Filters Reviews

I rate this product - 1

The plastic faucet adapter that the unit snaps on to & is expected to hold the weight of a filter full of water starts to unscrew itself less than a year into use. Water squirts all over. Tightening the adapter only lasts for a few swivels of the unit. Cannot use the unit.

I have the same complaint as everybody else who owns a PUR unit. It fell apart and leaks all over the place. We replaced it with a Dupont unit that works like a charm and doesn't leak. No answer from PUR with Email. I think PUR is just a scam outfit.

We bought the white, PUR water filter faucet unit a couple of years ago. Early on, the front face cover cracked and fell off. Then after 3 or 4 filters, it became harder and harder to screw them in. The last couple have been so tight that we operated them one entire turn less than designed. I guess the plastic material slowly shrinks? Anyway, a few months ago we started getting the pinhole leak and water running down the outside of the case, like everybody else. Now today, suddenly, nothing happens when you turn the valve to get filtered water. This is a great mystery.

The plastic PUR faucet adapter developed a crack, causing the entire filter and housing to fall off. What a disappointment. The PUR filter is superior to the Brita faucet filter, so we were enjoying the water and since we'd purchased PUR filters in the past which had sprung leaks, we hoped that in the time we'd stopped using them and that they'd fixed the problem. Evidently, not so. I tried calling the PUR phone line, but there was no link to this problem and thus, no human to speak with. I tried emailing, but as I no longer have the specific serial code listing from the box, they do not deem my question in the email to be an acceptable one. That's what the error message said. Geez, it looks like everyone else is in the same boat. What a drag. We liked the water. The economic damage is our waste of money and time. The physical damage is having to drink lousy unfiltered water from the tap or being sprayed if we tried to use it.

This is the 3rd Filter system by Pur that we have owned. They all broke! You can hardly unscrew the front of the housing. They have all leaked! This new one has a flimsy plastic threaded faucet adapter that popped off due to the water pressure and now is stripped and won't stay on. I'm trying to find a new connector. This will be the last Pur filter I ever buy.

I have purchased 3 Faucet mounted filtration system Model number FM-3700/FM-3800 systems. They use a replacement cartridge #RF-9999. Each one of them have developed leaks at the filter glass that notifies you when to change the filter.

I am having the same problem as nearly all the folks above. The filter pops off and the black plastic threaded piece which fits on the faucet that the unit snaps into won't stay on, slams into the sink and sprays water everywhere. I purchased the same model for an elderly friend and she is having the same difficulty. Never again will I buy anything by that brand.

This is the third Pur water filtration system we have purchased. And the third one we have had problems with, so this is IT. They have all leaked, sprayed and now this one is coming completely apart. Why can't you have a product that lives up to quality?

Pur faucet adapter keeps popping off as described in previous posts. P&G sent me new adapters with longer threads. I will follow up if I have problems with them.

Pur has a cheap piece of junk for sale called a sink mount water filter. It will not stay on after a few months' use. Even if it stays on briefly, it sprays water on you! Do not buy from the Pur Water Filters company!

Faucet connected filter pops off after short time of use. The culprit is the cheap plastic connector, probably made in China that has the threads quickly stripped from water pressure and vibration. Use of a brass connector would solve the problem, but that might cost two cents more to make. Don't but the cheap piece of **.

I have bought these Pur silver-colored filters for 10 years. On the last few, however, the filter case barely lasts the life of the filter it came with. The casing around the faucet cracks off and now the black ring on the bottom where the water comes from is stripped and spraying water behind it all over the back of the sink area. I'm going to assume 10 years ago the product was made in America and now it’s made in China. Dumb move since I'm going to have to try another type of filter that might last longer than 1-2 months. Move your manufacturing back to America and keep your customers. Now I have to use the broken filter or spend more money to buy a new one to use up the 3 pack of filters I bought to use with it.

Like others, I have had multiple Pur filters with leaking problems. My leaks did not occur in the filter case, however, they all manifested when the black plastic ring at the bottom of the non-filtered side started to crack. I have only owned the faucet mounted filter systems where the filter part turns 90 degrees, not the new kind. I supposed I will call Pur/P&G and get a coupon for one of the new types. It sounds like I will finally get to experience leaking in the filter part! Anyone want to take bets on how many months it will last before it leaks?

I bought the Pur faucet mount filtration system, which I'm sure is not made in the USA, and my problem is with those plastic adapters they supply with the faucet mount. Oh, they are a big improvement over their older style as far as ease of installation goes, but it's all downhill after that. As some others have mentioned here, I believe that once the filter starts getting heavier with usage, the darn threads on the adapter give out and down comes the faucet mount and water goes everywhere! The last PUR system I had lasted for several years. This new set up last only about 3 months! This is a serious waste of money.

I had read this message board and thought I had escaped the Pur curse. My system was working fine for three months. Until I replaced the filter, it then started leaking around the faucet mount. I thought I installed it incorrectly so tried with another filter. Same problem, maybe worse. Then I bought a new aerator/washer from a hardware store and it didn't make a difference. I emailed customer relations a week ago and they emailed back saying they will send a coupon for me to buy another one.

I purchased my fourth PUR Water Filtration System, Mdl. FM=9400. It has developed an annoying leak around the attachment nut. This has happened to all four filters I have had over the past 5 or 6 years. The previous filter also developed a leak around the filter life indicator, but I was able to repair that with several applications of super glue after removing it from the faucet and drying the area to be glued. The leak around the attachment nut defies fixing and I have tried teflon tape and repeated tightening. I noticed on the carton the housing was made in China. I guess this is another poor product purchased in China to save money. It is odd the price does not reflect any savings in this outsourcing farce.

I purchased a PUR FM 3333 faucet filter and really liked the Filter Life Indicator and Easy On/Off features. However, after only a few months, hairline cracks started to show in the plastic housing. I contacted Procter & Gamble via email to see if a recall was available. There wasn't, but the company sent me a coupon worth up to $55 on a replacement. Since this was more than I originally paid, I can't complain.

Very disappointing to spend money continuously for something that should be simple.

This is the second faucet mounted water filter I have purchased in less than a year. The filter housing has both split and of course leaked all over. The plastic housing must be the cheapest thing known to man. Incidentally, before this my Pur faucet mounted filter lasted for years. This must be a planned obsolesce.

I guess my story is like most others.Bought the Pur faucet mount water filter which I'm sure are not made in the USA, and my problem is with those plastic adapters they supply with the faucet mount. Oh they are a big improvement over their older style as far as ease of installation goes, but it's all down hill after that. As some others have mentioned here, I believe that once the filter starts getting heavier with usage, the darn threads on the adapter give out and down comes the faucet mount! Quite annoying since I thought by buying a 5 filter package of replacement filters I was saving us a little money. Those plastic threads just don't cut it. One would think that a research and development team would have been able to figure that out by now. We will not buy another Pur faucet system.

Have had to replace the last three Pur water faucet filters due to hairline cracks near the viewing window on the housing that causes water to spray onto the kitchen walls and cabinet surfaces.

The cylinder cracked and the water sprayed all over the place. I only had it for 6 weeks. I called the phone number on the instruction and they wanted a code number. I could not find a code number. I finally got a hold of someone and he told me to call the place where I bought it from. I did that and they said, 'We don't know how to fix your product. Call the number on the instruction." All I want is a refund for the complete unit for $24.99. I had 2 others that I bought and had the same problem. I never complain about them but I just took the loss. No more. I will never buy another one.

Pur Water Filter FM9600 was working fine until today. When you turn the knob to change it from tap water to filtered water, no water comes out of the filtered part. Filter is new! I called Pur consumer hot line, got in touch with someone totally foreign who could barely understand me and that was difficult. Don't we need jobs here in the USA? Anyways, they will send me a coupon for a new unit and I should expect to receive that in 3 weeks! In the meantime, what do I do? Guess I buy a BRITTA.

I've owned 3 or 4 Pur Faucet Mount Water Filtration Systems over the past 8 years and all but the most recent have had problems warranting replacement. When the first one started leaking at about 2 years, I called the company and they sent a new one, no problem. That unit lasted a couple of years or so and I again called Pur. They told me they would send one but I never received it, so I purchased another. That one started leaking at some point and so recently I purchased the latest model, FM 9500B.

I purchased a Pur faucet mount water filter 2 years ago. Now the unit leaks and sprays water and there seems to be no way to repair it. After checking the web, it seems mine lasted much longer than most. The faucet mount is a good choice for me if they would only make a quality product.

When our PUR faucet filter developed leaks after several years, I recently purchased another Model #FM-3333B. Within 2 weeks, the entire unit detached from the faucet and I have not been able to get it to stay on. I agree with the gentleman who also complained on this site that the weight of the filter when filled with water is just too much for the faucet connector. I cannot find a retailer in store or online that carries a replacement part, even if I thought another would work. I wasted money for a useless product. I'll try another brand.

The new Pur water filters pop on to the water faucet but within three weeks, my experience has been, twice, that the filter housing detaches from the faucet and is not repairable. The first time this happened I thought it was from mishandling. So I tried again with a new unit with the same result. When I called Pur, they agreed to send me a new housing adapter and claimed I was the only person to report such an issue. I believe the plastic threads simply do not support the weight of the filter.

We moved into a house a little over a month ago and it had a Pur filter system on the kitchen sink. It worked fine with minimal leakage. The only excess water came from the opening for unfiltered tap water. I assumed it was normal. Then I had to replace the filter. I followed all directions and when I went to test it, water went everywhere. Now if you try to get a glass of filtered water, you get 50/50 between tap and filtered water. I'm never buying a Pur product again after reading some of the 17 pages of complaints.

So far, I've wasted my money on 5 of these water filters attached to the kitchen sink. The first one I bought was the design where you turn a small knob. This unit started leaking where the seam is within 4 months. I got a replacement that lasted 6 months. I replaced it with another Pur unit of a different design. This design you turn the filter housing instead of a knob. This type develops leaks also. The leaks developed through the sight window. I won't buy anymore Pur junk. Now what to do with my 10 spare filters I have?

So I bought a PUR horizontal faucet filtration system with the electronic filter life indicator model FM-9400. So I put it on, put in the filter and the thing leaked from the filter cover and the emblem that houses the electronic filter life indicator.

Pur water filter for the sink has become worthless. I have used these for years and have been happy. Now they leak after several months. They do not last long enough to buy a replacement filter. It leaks around the seal and then holes appear on the sides or top. What a disappointment.

I was using Brita for years, never had a problem. I decided to "upgrade" to PUR- what a mistake. It's been fine for a year, but the expense is way too much for the filter. Recently it's been tasting really bad, and I find that it is putting some oily substance in the water and making us really nauseous. I returned the filter but they wouldn't return the pitcher and it happened again. I will never buy PUR again!

I purchased a water filter over a month ago; no leaks yet (as others have reported), but it stinks! I thought it was the garbage disposal or bad drainage or something else, surely not the water filter! But after exploring all other options, that is exactly what is stinking! I have no clue as to why, but I'm looking for a different water filter system, for sure.

I had used a Pur counter top water filter system for about seven years with absolutely no problem until they stopped making replacement filters. I ended up replacing it with one of the Pur faucet mount systems. After one year, the diverter valve to switch between filtered and non filtered water leaks. When not filtering water, there is a constant dribble of filtered water. I purchased a new system and the housing leaked on first use. I returned the unit.

I bought one of their faucet-mounted units. It worked longer than most here, probably a good 3-4 months before developing the first leaks. I initially tried plumber's tape, then replacing the washer but it made no difference. The leaks were coming from inside the housing, so the unit is shot. I was looking for some known issue that might be repairable and instead, found 17 pages of people with the exact same problem. Fortunately, this is my first and now last Pur unit. I think I'll spend some time researching a competitor's product rather than deal with this problem over and over again.

I have purchased three Pur on faucet water filters for two different households. All three have cracked with the third crack being a leak. The first replacement was the indicator widow having a crack. It didn't leak, but bought another to avoid a surprise drenching. I didn't keep the receipt, so I didn't know for sure if it was within the warranty period. That replacement has since developed a crack in the viewing window. The third was a purchase for my friend. It is less than one year on the faucet and it squirted the wall behind the sink.

I have bought at least 5 faucet-mounted Pur water filters and each faucet unit seems to only last about 6 months before developing pinhole leaks around the top and sides, spraying water on the wall. My current one was purchased just 90 days ago and has developed the same pinhole leak! I haven't had it long enough to clean it so I know it has nothing to do with detergents or cleaners. It's just a poor quality product!

I have in the span of four years seen three of these faucet-mounted Pur water filters develop cracks and sprinkle water all over the sink. First one, I thought maybe somehow I damaged it. Second one seemed to last longer, but eventually got cracks too. I bought a third one, made sure not to get anything (soap, chemicals, etc) on it. Same *** thing, cracks develop. These are junk and I'd never buy one again.

I have bought 3 times the Pur Vertical Faucet Mount Water Filter (two Silver and one White) but has an awful design. In less than 3 months, water begins to leave Jet by the sides at the same fair site in the union of the two covers, above the tag. The first two buy them in Florida and the third in Colorado and the same problem. It is useless. I paid three time for this product, I lost my money for that.

I have purchased 3 PUR water filters, faucet mount and all 3 have cracked and leaked. It does a great job of filtering, but I'm tired of spending money on something that only lasts a few months, then has to be thrown away. Shame on PUR!

I bought my Pur Water Filter system, Model # FM3700/FM3800, for my kitchen sink about a year ago, and when I put the replacement filter in, #RF9999, it leaked and shot water all over. That was about 4 months ago and of course, I can't use it unless I want to get soaked. I bought this filter system as I thought the name of Pur was one of the best around.

This is the 3rd water filter we have purchased, and the darn things keep leaking at the plastic view window at the top of the filter housing, spraying unfiltered water all over the user and into our drinking water. We will not be buying a 4th Pur filter. So far, no damages except a messy situation from a shoddy constructed product.

I have used Pur faucet mounted filtration system for the last 10 to 15 years in my home, and since moving to a new place, I purchased a new faucet unit for this residence, and within the past 6 months, I have replaced it twice, because it opened up with cracks, and sprays the whole sink area. I used to brag about Pur, but not anymore. Shame on this company. Is everything made in China?

About 3 months ago, I purchased a faucet mounted Pur water filter, from Wal-Mart. After about thirty days, cracks started to appear around the filter check window. After another 30 days, cracks started to open up all over the casing, spraying water all over the place. Duct tape and glue have been only temporary and not very effective fixes. We're on a limited income and expect better value for our money.

We have been using the Pur water filter for about 2 years. We had to change because the GE faucet mount we had been using was no longer available, we assumed it was no longer being made. When the entire unit is new, the filter seems to work well. We did have one crack but the store replaced it. But when you put in a new filter in an old casing, it leaks, sprays, etc. Also, the filter has a short life as hot water will go through it using up the filtering material. The unit is more expensive than the GE one and when new, it will last about 4-6 weeks; when replacement filter is used, it's less than a month - about 2 weeks.

I have bought 4 Pur faucet mount systems: 3 (2-stage) and the latest, chrome covered 3-stage. 4th one is new (10 Minutes ago) so far, so good. But the first three, all started cracking and spraying water everywhere. They seemed to last from about 1 month to three months before the casings would start cracking. What I want done is for Pur to remake these "filter casings" to an improved design to where the casings won't split, thus causing a failed product.

After two months, our Pur faucet filter cracked and now it sprays water everywhere when it is not filtering. No leaks when it is filtering. This is the second Pur to fail us in the same way.

I have used Pur for 10 years now, and I have replaced the whole unit from white to silver a year ago. That one lasted about 4 months before it started leaking, or should I say, spraying the kitchen. So I bought another one and have the same problem. I am disappointed with the last two. Now do I buy another white one? I thought maybe it was the silver models.

The Pur Water Filter we bought after a month started leaking and a couple of days later, it all broke apart. This thing is pretty much a waste of money. I have not contacted P&G but I will as soon as I can.

It seems that many of us share the same problem. I, too, could not find the number to call. Thank you Manny for supplying it. It is 1-800-787-5463 . In two different homes, using 2 different filters, the units cracked and began to spray water from the same place under the level indicator. This occurred about 8 weeks after installation. I called them. The representative said they were redesigned and are sending me two new units. I told her that if they had a phone number listed for their site, they would have found out a long time ago that the units were defective based on the number of complaints on file.

I purchased a Pur faucet filter and a few months later, it cracked and water leaks all over. It seems to be a problem they have and I am very unhappy as I purchased the filter after I was diagnosed with cancer to have pure water to drink. I also get a shower every time I turn it on.

We have used Pur faucet mounted water filters for the last 8-10 years. A few years ago, we updated our faucet mounted Pur water filter. Since then, we have had many problems, mostly water leaking from the system itself which quickly turns into water spraying everywhere. This happens from the system itself. We replaced the washers several times, tried plumbers tape, etc. Nothing helped. We bought a second and then third systems thinking the others were flawed.

I have owned several PUR faucet mount systems in the last two years. Every single one eventually begins to leak around the indicator window spraying water all over, even before the filter life is expended. They are supposed to be environmentally responsible, but it is extremely wasteful to have to replace the housing every time you buy a new filter. I believe water bottles would provide less of an impact on the environment than these flimsy things. PUR should be ashamed.

Same story as many others. 6-8 weeks after installing the faucet mount 3-stage filter system, the housing cracked and started spraying all over the place. Had one before which lasted years. Apparently, after reading many online complaints, this is a known issue which Pur is not publicly owning up to which is more than enough reason for me to never use them again. If they had any smarts at all, they would recall these things. They make their real money on the filters anyway, not the system. I have to go buy another system (not a Pur!)

My Pur faucet mount housing repeatedly cracked and leaked. I called 1-800-787-5463 and spoke with Tyson. He sent me out 2 vouchers worth $50.00 towards any Pur Water Mount System. He also told me that the new and improved systems would be out in stores in March 2010.

Filter backed up and started leaking a week after installation. Water flow through filter slowed to a drip and a leak became stronger and stronger from the point unit attaches to sink. I opened unit and found little strainer clogged and rusted. Strainer is not firmly attached to its washer and is breaking in places. Luckily I purchased only one extra cartridge with the original unit for a total cost of almost $40. Money is totally wasted.

Why does your faucet water filter leak after a few week's use? I've tried several filters and I like the one with a spray filter, but the unit cracks and sprays all over the counter and kitchen! Waste of money and your product is getting a bad name!

This is my third defective Pur Water Filter. Hairline cracks developed around the window and housing. Gluing or trying to seal the cracks was useless. Been there, done that.

PUR Water Filters are garbage. Our fourth one just started leaking--hair line crack. It looks like several folks have had this problem. Don't buy them! This is like pouring your money down the drain. Our fourth one cracked today and I am just tired of tossing our cash down the drain and no customer service or backup. We're just not buying anymore.

I am complaining about the water leakage and spraying from the faucet mounted PUR water filter. This is the third filter that has done the exact same thing within approximately 6-8 weeks after installation. If there is not going to be any improvement in the model with so many of the same complaints, it is not much good just sending a coupon to replace it with another that will do the same thing. I felt that PUR was a company that had a good reputation and product, but I am not so sure if that is true anymore.

This is my third one and the filter housing cracks and leaks.

I'm on my 4th Pur Water Filter system and I am tired of having to go back to the store to return the piece of junk! I finally went on their website to see if they had any information about these issues. I discovered that they had nothing posted to indicate that the splitting of the housing was a known issue. I also figured that if I submitted a complaint using their e-mailing system, I would never hear back from them.

Pur Water Filtration System 3 Stage Filter leaks. Water sprays from the clear plastic window at the top of the filter. Unfiltered water leaks from the top of the filter and runs down the side of the filter and mixes with the filtered water. This leaking wastes water.

The faucet mount leaks and sprays water everywhere. When they are new, the water leak is slight and you ignore it. It gradually gets worse until water sprays are too much to put up with. I am on my second one. I replaced the airater washer and had no success. The leak is under the black ring. After reading the other posts, I had to post as well.

My husband and I have been purchasing PUR faucet mount water filters for several years and have had various problems develop in them. The past two that we have purchased have cracked under the viewing window on the housing. After the first one had the problem, we just bought another. After this second one proved to have the same defect after a very short time, we are trying to contact the company but have not succeeded. We would like to get a replacement from the company. The post office returned our letter as "unable to forward" when we used the address on the unit.

I also have the same leaking problem with the Pur Faucet Mount Water Filtration Systems. I am on my third one. I had three different models only because I called and complained and received coupons to get new systems. I tried to send them a video of the problem, but their automated email system blocked it as spam. The systems work for about 6 months and then it would start spraying water all over the place. I would just like to get a system that works, and I wonder if this happens with the other brand of water filtration system.

The quality of Pur Water Filters and their holders has gone down in quality. I now have purchased a second filter holder this year that has begun leaking. We had also purchased about 2 filters that quit working properly before they reached the area they should have stopped. I won't buy any more of them now, but they used to last.

I bought a faucet-mounted filter, and after only a few months, the bottom piece broke. The filter still works, but when I use my sink without the filter, water sprays everywhere making a mess.

I bought the PUR Faucet Filtration System. It worked alright initially but later, the water started leaking through the filter when I used the tap to wash, also the 3-stage cartridge loses flow in less than 3 weeks. I live alone and clearly do not filter unreasonably excess amounts of water. I am quite disappointed with the product and their replacement cartridges especially considering the high price I paid for it and the reputation of P&G.

I have purchased 2 of these in 2009. First one started leaking a few months after I had it on my faucet (spring). I tried gluing it around the leaking area which helped some. I replaced it at the beginning of October. It is now into December and spraying water out the side just like the last one. It hasn't damaged anything yet but will ruin the trim around my sink if not replaced or removed.

I have had to replace the Pur water filtration system two times in the past year. I will never buy another one. What a waste of money.

I, too, purchased and installed a Pur faucet-mount filter. It took about six months before the leak started. Eventually, the entire aerator broke off. I have tried to contact P&G via their website twice, just asking how to get warranty replacement and have received no response. I'm done. I'll avoid P&G products as much as possible too.

My filter for the sink just sprayed water all over my newly baked items on the counter as well as on me! I have never had a filter go apart like that! I was so frustrated I could have screamed! What happened to the company's quality control systems? Pur should send back a refund, or better yet, a replacement with a guarantee!

Like many others I've read about, after 2 months of purchasing the faucet mounted water purifier, the housing develops a crack and starts to leak. Then, it gradually just falls apart.

I bought a Pur water filter faucet attachment. It now leaks and the pieces that attach to the faucet are popping apart. I have gone to their website but all you can do is order things on it. There is no contact info or anything. I should have gone with Brita, I guess.

I loved the Pur Water 3-stage system. It was ideal for me. However, this is the 2nd one I have purchased due to faulty housing. I thought it was a defective product the first go around. Now, it's happened again within one year. I even went to their website and tried to send an e-mail. Their website does not even work. I'm not happy about this at all. And as I have read, several people have had the same experience. So now what do we do? I will never purchase a Pur product again. I'm an extremely dissatisfied consumer.

Pur faucet mounted water filter housing developed hair line cracks and leaks. This is only 3 months old, one filter usage and now it’s useless. It would be different if this was an inexpensive product but it is not, and the replacement filters are also high, $18.00 per filter.

My Pur water filter (kitchen sink, stage 3 type) cracked near the indicator window. Why? I'm looking for answers.

I had no idea that there were so many problems with this filter. I just thought it was mine, and that I should get a new one. It was leaking right away, and spraying water all over. I even tried to super glue the metal casing twice to avoid another cost of $40. I wish I would've checked into it more and saved myself the headache!

On Aug. 03 '09, I purchased Pur faucet mount 3-stage FM9400. That filter only worked three weeks. It had no water flow, just barely a trickle. The marker was not even half used, so I had to buy a new filter. I have used Pur filters a long time. This is the first filter that hasn't worked. If you could send a coupon to cover the cost of my next filter, I would greatly appreciate that.

Like so many others I saw on your web page, the housing started developing hairline cracks after only a couple of months. It's completely unusable as it now springs leaks. I didn't even make it through the use of the first filter.

I thought it was a fluke when my new system started leaking within 3 months of purchase. I understand I will have to replace the filter, but the housing? I became completely soaked when water started to squirt from several cracks in the housing at one time. What the heck is going on? Consequences: I will have to purchase an entire faucet system, again. Probably will lose the use of filter I just put in 2 weeks ago. (3 stage) Wet clothes and kitchen floor.

After installation, the product worked well for 2 months and then it started leaking from the unit. I thought the filter may be stopped up, so I replaced it. It still leaks and got so bad I just removed it completely. I did not get $30 worth of use from it. I would not recommend it to anyone.

Same problem as previously reported. Leaking started within two months after installing and had nothing to do with the washer or seal. It was in the casing as has already been stated. Finally, I started to remove it from my faucet, and it broke in half where the leak had been occurring. Note that the light showing the filter's usage never worked right from the very start. It would flash a dim green once in a while, then quit altogether. It started the leaking problem shortly after. Whatever design problem caused the leak may have also caused the light problem, possibly water started leaking inside when used the very first time.

I have to agree with everyone complaining about the PUR filters leaking. Sorry to say, I did not save my box. I have always bought PUR in the past because P&G has nice $5 coupons, but the last two have sprung leaks from the casing for no apparent reason. You might ask why I bought another one after the first one leaked - I thought it was just a fluke. So I'm off to purchase a new filter and it won't be a PUR this time.

My daughter and I both purchased PUR faucet-mounted water filters for our homes. Within one month the top of both of these things cracked and started leaking. My PUR faucet-mounted water filter is still in my kitchen cabinet. My daughter bought a cheaper type and has had no problems. My daughter and I lost a total of around $80.00. It may not be much, but I wonder how many of these defective filters have been sold.

Pur faucet mounted water filter: The first unit started seriously leaking around the casing about a year after I bought it. P&G replaced it with a second unit, which again started leaking after 26 months. Neither leak was the result of washers failing, but rather, they're invisible leaks somewhere in the plastic assembly. P&G sent a coupon good for $10 off. I won't buy another one, as they have failure built in to them. The P&G person said they should last 5 years. The problems are the poor construction and undependable quality. I recommend that no one buy this line of water filter.

I have gone through 3 Pur flavored water purifier mounts. I have spent over $150 and I was about to buy another one. I just simply cannot afford or waste any more money on this product. I should have called to complain a long time ago. My water purifier within 1 month and one of them within 2 weeks and one lasted 3 months. Anyways, they start leaking and squirting water all over the place. I never expected this from Pur Company! I still have the box to my last one so I am going to do whatever I can to get my money back! It completely made our water pressure low, aggravating!

I have also had a problem with the faucet mount filter attachment. I have gone through 4 faucet mounts in the past year. They all have leaked from the either the little window which tells you when to replace the filter or from the faucet attachment itself. Water just starts squirting from other places as well. I have tried the different styles and all have leaked. When I first started buying Pur years ago, I did not have a problem like this. I expected to maybe have replaced one after a couple of years but this has gotten crazy. I should have been wise enough to start saving the boxes after the 2nd replacement, but I didn’t.

The last Pur filter produced a soapy-like foam on top of the water. At first, I thought there was soap left in the glass, so I washed the glass a number of times and compared the water from the tap with that coming from the Pur filter. Over and over again, the water from the filter was foamy. And yes, I would let the water run for 5 seconds before filling the glass, though the filter should never produce foam. To be fair, this is the first time this has happened. However, what had we been drinking before the foam became apparent? What was the foam? It definitely came from the filter. If one filter does this out of 10, then is the filtration system really safe? Can it be trusted? I don't think so. I'm going back to bottled water.

As so many others have reported, our Pur plastic faucet attachment leaks and squirts all over the place, even after only a couple of weeks of use. This has happened the last few times we bought the Pur Filter System. It's time to try another brand.

I found a need to replace the filter more often than stated on the box, approximately, every 2 months. Then the plastic window that indicated when filter replacement was needed cracked. Also, the faucet connection started spraying water. I only had the filter for 4 months. I had bought several replacement filters and now I have filters that I won't use because I won't be buying another. Unfortunately, I already threw away the box and receipt and cannot contact the company to receive a replacement.

I just wanted to let everyone that is complaining about the Pur Water system know that if you keep the box information when you purchase the product, they will replace your system free. I had a system that went bad and called the 1-800 number on the bottom of the box (which has a five year warranty) and gave them the information they asked for and received a coupon for another unit free. They do have great customer service. I did not wait on the phone for assistance more than 2 minutes. They do back the products they sell. I agree they might need to make some changes to make the product better, but not many companies are this easy to work with and get full replacement, if anything at all.

I have gone through 4 of the Pur Water Filter Systems and I have taken 3 of them back. They all have started leaking in the same spot and pouring out water from all over. Wal-Mart refuses to replace it even though it has been the same problem every time. I am very unhappy with them. There has been no physical damage, it’s just that I have spent a lot of money on this system and have a whole pack of replacement filters which Wal-Mart will not let me return.

My white tilt up water filter started leaking, similar to so many complaints on the web. I called the P&G phone number and they offered to provide a replacement. I informed them that I had actually already purchased a Pur replacement, so they offered to send a coupon for free replacement filters. I was very satisfied with Pur's handling of the situation.

I have gone through 5 or 6 of these water filters the past 18 months or so. I am finally at my wits end after the latest one started spewing water everywhere after only 3 weeks. I have been just taking them back to the stores I have bought them from for an exchange, but no longer. Yesterday, I replaced it with a filter from Instapure, which I hope is a better product. At least the water seems to taste better than the water out of the PUR filter. While at the store, I was tempted to write on the PUR display a warning to others to not buy them! I am beginning to think that PUR uses water soluble glue in the assembly of their filters. First, the chrome trim comes off the outlet end, then water will spray out the sides. This time around after just 3 weeks, the aerator shot out of the faucet all together. I am about to call PUR and tell them where they can shove this filter unit. I only wish I had Googled these filters before buying the first one!

Two Pur sink-mounted water filters cracked, one in the back which spurted all over my curtains and the other cracked in the front by the window that shows filter life. They also have both been leaking around the faucet causing a huge waste of water.

Pur Faucet filters leak around the replacement indicator. I have not had one yet that has lasted more than 2 months. I echo everything being said here. I sent them an email with no response. I'm about to return #3 today.

I had about 5 plastic PUR units - all of which leaked beyond being usable after about 8 months. I thought perhaps the stainless steel unit would last a long time - so I got one of these. It is about 6 months old and water leaks from every joint rendering it useless. I see several videos on YouTube that show other stainless units leaking as well and mine is worse than any of them. PUR water filters should issue refunds and do a recall on these filters. As I see, they do not respond to those faithful folks that purchased more than one of their units - I'm now 'stuck' with an unusable product; they have lost a customer.

I have purchased four Pur water filters now and each one has ended up leaking around the seam within 8 to 12 months. It is a useless product that they advertise as being a great product. The design has an obvious major problem that is not being addressed. This company needs to fix this problem and stop wasting people's money on a piece of junk.