Pur Water Filters
Pur Water Filters Reviews
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I bought the Pur systyem with the flavor option. After a very short time, the system started leaking from the unit. I bought new filters, and replaced the old one. When I turned the faucet back on, it leaked even more. I couldn't return the product because I didn't have the box anymore. I called the company. They told me that: "It is a very unusual complaint." but sent me a coupon to replace the one that broke.
Michael of Rockville, MD September 30, 2009 wrote...
2 months after I bought the filter and put to use the casing started to crack in different locations. water leakage occurring in different locations. I had bought several replacements filters for the unit and I won't be able to use them.
In the Last YEAR I've had to buy (replace) PUR water filter (attach to sink) going on the 3rd time..
I have bought 2 of these faucet models and both have broken. I tried many things to fix it but I have the same problem as everyone else. The unit leaks and sprays water everywhere.
This is our 4th Pur water filter. It is broken at the tap. We have returned 3 to Costco and will be returning this one too. Pur needs to correct the defect. Pur water filters are very expensive and should be made with stronger materials.
First of all I did try to email pur, but their website would not allow me because of needing product codes, etc. which i no longer have. The indicator space has sprung a leak. I have the faucet type for about three months. All I wanted to know from pur was "can this be fixed or does the unit need to be replaced. At this moment my concern is that with this leak is the system working correctly/as it should be and my counter and floor get wet each time I use it. As with most peoples concern, is the money factor of replacing.
I have used these filters since day one and in the past few years the quality has really gone down. I have had to replace my unit on the average of every 5 to 6 months. I thought at first it was me but after reading the posts here, I am certain it is faulty equipment. I tried to complain on their website but like others, I couldn't. I would like to get my money back but I don't have my box or receipt. If I could get a replacement to use the extra inserts I have, I would be satisfied and would never buy their PUR products again.
After only having this product for 2 months it cracked all of sudden on its own and sprays water everywhere! I just hate I spent so much money on a product I see faulted on so many people! It claims to save people money but no, I don't think so. I might as well had kept on buying the spring water bottles like I intended to.
Sorry, but this is my 4th complaint regarding the filter housing for your pur faucet system....You did respond with a certificate but I still need to know if there is there anything else that can be used with this system that does not crack? I am a widowed lady living alone and the product certainly does not get mis treated.....I would appreciate any information you may furnish. I have bought the filter housing units at different locations to see if that would make a difference..It did Not... Thank you
This is my second Pur Water Filter purchase. The first one sprung a leak in the housing after having it for a few months. I purchased another and after only a few month another leak has sprung at the base of the filter. The website does not offer and consumer complaints, as a matter of fact, the only thing one can do on the website is order. Who wants purchase another one? I want my money back. At this point, I would even accept a replacement.
My faucett type water filter worked great until the warranty ran out. It sprays water everywhere from where it attatches to the faucett. I've replaced the washer and it still sprays. When I tighten the attatchment, the adaptor comes loose. I feel that considering the price of around fifty dollars, it should last more than a year.
My filter for the sink just sprayed water all over my newly baked items on the counter as well as on me! I have never had a filter go apart like that! I was so frustrated I could have screamed! What happened to the company's quality control systems? Pur should send back a refund, or better yet, a replacement with a guarantee!
Like many others I've read about, after 2 months of purchasing the faucet mounted water purifier, the housing develops a crack and starts to leak. Then, it gradually just falls apart.
I bought a Pur water filter faucet attachment. It now leaks and the pieces that attach to the faucet are popping apart. I have gone to their website but all you can do is order things on it. There is no contact info or anything. I should have gone with Brita, I guess.
I loved the Pur Water 3-stage system. It was ideal for me. However, this is the 2nd one I have purchased due to faulty housing. I thought it was a defective product the first go around. Now, it's happened again within one year. I even went to their website and tried to send an e-mail. Their website does not even work. I'm not happy about this at all. And as I have read, several people have had the same experience. So now what do we do? I will never purchase a Pur product again. I'm an extremely dissatisfied consumer.
Pur faucet mounted water filter housing developed hair line cracks and leaks. This is only 3 months old, one filter usage and now it’s useless. It would be different if this was an inexpensive product but it is not, and the replacement filters are also high, $18.00 per filter.
My Pur water filter (kitchen sink, stage 3 type) cracked near the indicator window. Why? I'm looking for answers.
I had no idea that there were so many problems with this filter. I just thought it was mine, and that I should get a new one. It was leaking right away, and spraying water all over. I even tried to super glue the metal casing twice to avoid another cost of $40. I wish I would've checked into it more and saved myself the headache!
On Aug. 03 '09, I purchased Pur faucet mount 3-stage FM9400. That filter only worked three weeks. It had no water flow, just barely a trickle. The marker was not even half used, so I had to buy a new filter. I have used Pur filters a long time. This is the first filter that hasn't worked. If you could send a coupon to cover the cost of my next filter, I would greatly appreciate that.
Like so many others I saw on your web page, the housing started developing hairline cracks after only a couple of months. It's completely unusable as it now springs leaks. I didn't even make it through the use of the first filter.
I thought it was a fluke when my new system started leaking within 3 months of purchase. I understand I will have to replace the filter, but the housing? I became completely soaked when water started to squirt from several cracks in the housing at one time. What the heck is going on? Consequences: I will have to purchase an entire faucet system, again. Probably will lose the use of filter I just put in 2 weeks ago. (3 stage) Wet clothes and kitchen floor.
After installation, the product worked well for 2 months and then it started leaking from the unit. I thought the filter may be stopped up, so I replaced it. It still leaks and got so bad I just removed it completely. I did not get $30 worth of use from it. I would not recommend it to anyone.
Same problem as previously reported. Leaking started within two months after installing and had nothing to do with the washer or seal. It was in the casing as has already been stated. Finally, I started to remove it from my faucet, and it broke in half where the leak had been occurring. Note that the light showing the filter's usage never worked right from the very start. It would flash a dim green once in a while, then quit altogether. It started the leaking problem shortly after. Whatever design problem caused the leak may have also caused the light problem, possibly water started leaking inside when used the very first time.
I have to agree with everyone complaining about the PUR filters leaking. Sorry to say, I did not save my box. I have always bought PUR in the past because P&G has nice $5 coupons, but the last two have sprung leaks from the casing for no apparent reason. You might ask why I bought another one after the first one leaked - I thought it was just a fluke. So I'm off to purchase a new filter and it won't be a PUR this time.
My daughter and I both purchased PUR faucet-mounted water filters for our homes. Within one month the top of both of these things cracked and started leaking. My PUR faucet-mounted water filter is still in my kitchen cabinet. My daughter bought a cheaper type and has had no problems. My daughter and I lost a total of around $80.00. It may not be much, but I wonder how many of these defective filters have been sold.
Pur faucet mounted water filter: The first unit started seriously leaking around the casing about a year after I bought it. P&G replaced it with a second unit, which again started leaking after 26 months. Neither leak was the result of washers failing, but rather, they're invisible leaks somewhere in the plastic assembly. P&G sent a coupon good for $10 off. I won't buy another one, as they have failure built in to them. The P&G person said they should last 5 years. The problems are the poor construction and undependable quality. I recommend that no one buy this line of water filter.
I have gone through 3 Pur flavored water purifier mounts. I have spent over $150 and I was about to buy another one. I just simply cannot afford or waste any more money on this product. I should have called to complain a long time ago. My water purifier within 1 month and one of them within 2 weeks and one lasted 3 months. Anyways, they start leaking and squirting water all over the place. I never expected this from Pur Company! I still have the box to my last one so I am going to do whatever I can to get my money back! It completely made our water pressure low, aggravating!
I have also had a problem with the faucet mount filter attachment. I have gone through 4 faucet mounts in the past year. They all have leaked from the either the little window which tells you when to replace the filter or from the faucet attachment itself. Water just starts squirting from other places as well. I have tried the different styles and all have leaked. When I first started buying Pur years ago, I did not have a problem like this. I expected to maybe have replaced one after a couple of years but this has gotten crazy. I should have been wise enough to start saving the boxes after the 2nd replacement, but I didn’t.
The last Pur filter produced a soapy-like foam on top of the water. At first, I thought there was soap left in the glass, so I washed the glass a number of times and compared the water from the tap with that coming from the Pur filter. Over and over again, the water from the filter was foamy. And yes, I would let the water run for 5 seconds before filling the glass, though the filter should never produce foam. To be fair, this is the first time this has happened. However, what had we been drinking before the foam became apparent? What was the foam? It definitely came from the filter. If one filter does this out of 10, then is the filtration system really safe? Can it be trusted? I don't think so. I'm going back to bottled water.
As so many others have reported, our Pur plastic faucet attachment leaks and squirts all over the place, even after only a couple of weeks of use. This has happened the last few times we bought the Pur Filter System. It's time to try another brand.
I found a need to replace the filter more often than stated on the box, approximately, every 2 months. Then the plastic window that indicated when filter replacement was needed cracked. Also, the faucet connection started spraying water. I only had the filter for 4 months. I had bought several replacement filters and now I have filters that I won't use because I won't be buying another. Unfortunately, I already threw away the box and receipt and cannot contact the company to receive a replacement.
I just wanted to let everyone that is complaining about the Pur Water system know that if you keep the box information when you purchase the product, they will replace your system free. I had a system that went bad and called the 1-800 number on the bottom of the box (which has a five year warranty) and gave them the information they asked for and received a coupon for another unit free. They do have great customer service. I did not wait on the phone for assistance more than 2 minutes. They do back the products they sell. I agree they might need to make some changes to make the product better, but not many companies are this easy to work with and get full replacement, if anything at all.
I have gone through 4 of the Pur Water Filter Systems and I have taken 3 of them back. They all have started leaking in the same spot and pouring out water from all over. Wal-Mart refuses to replace it even though it has been the same problem every time. I am very unhappy with them. There has been no physical damage, it’s just that I have spent a lot of money on this system and have a whole pack of replacement filters which Wal-Mart will not let me return.
My white tilt up water filter started leaking, similar to so many complaints on the web. I called the P&G phone number and they offered to provide a replacement. I informed them that I had actually already purchased a Pur replacement, so they offered to send a coupon for free replacement filters. I was very satisfied with Pur's handling of the situation.
I have gone through 5 or 6 of these water filters the past 18 months or so. I am finally at my wits end after the latest one started spewing water everywhere after only 3 weeks. I have been just taking them back to the stores I have bought them from for an exchange, but no longer. Yesterday, I replaced it with a filter from Instapure, which I hope is a better product. At least the water seems to taste better than the water out of the PUR filter. While at the store, I was tempted to write on the PUR display a warning to others to not buy them! I am beginning to think that PUR uses water soluble glue in the assembly of their filters. First, the chrome trim comes off the outlet end, then water will spray out the sides. This time around after just 3 weeks, the aerator shot out of the faucet all together. I am about to call PUR and tell them where they can shove this filter unit. I only wish I had Googled these filters before buying the first one!
I purchased a Pur water filter about 8 mounths ago and it has now began to spray water out of the spicket part, not were the filtered water comes out at. The first filter that it came with is in it, and has a few gallons left before it is used up, in short there Junk. It sounds like with all the letters i've read that a persons best bet is to hold on to your reseit for as long as you own your water filter, because you will have a problem sooner or later, and will receive no help from Pur Co.
this water filter leaks and just put in new ring and screen! leaks around threads everywhere!
this water filter leaks and just put in new ring and screen! leaks around threads everywhere!
My husband and I bought the PUR sink mounted water filters and the 3 replacement filters. After using the filter for only a month it started leaking and squirting water at me and all the way across the kitchen.We gave it the benefit of the doubt and bought another sink mount and the same thing happened. Then we bought another one. And it too cracked and squirted across the room. What were we thinking???? We did get some laughs out of squirting eachother with the filter from time to time, but that's about all we got out of the PUR water filter.
Pur filter leaking by the threads, even used silcon tape! Is there a remedy for this? or perhaps a better unite available. Very happy with the filter, very unhappy with the leak~ thank you. Bill (Splicer67@optonline.net)
Two Pur sink-mounted water filters cracked, one in the back which spurted all over my curtains and the other cracked in the front by the window that shows filter life. They also have both been leaking around the faucet causing a huge waste of water.
Since filing my original complaint about two failed PUR faucet mount filters, I received a letter from P&G containing two vouchers good for new PUR faucet mount filters. Apparently their Customer Relations system works however slowly. You may get the same treatment by sending an email with your problem to P&G Consumer Relations
I have had nothing but problems with the unit. It leaks where you tighten it to the faucet. Of course, more water is wasted squirting out of there than comes out as filtered. It showers your arms and wall. It took me awhile to find a contact number for them. They sent out a voucher that was good for a new unit. But, that unit leaked too.
I was given a PUR Water Filtration System as a gift a couple years ago. Of course, that model is no longer being made and there was never a time when parts could be bought to repair it. My original Pur System fell apart after almost 9 months. I then went out and bought a brand new Pur System, which by all appearances was a much cheaper version than my prior one (the price was around $40 - but worth about $2). After about 3 months that one, too, fell apart. The shiny silver plastic veneer cracked almost immediately and pieces became unglued the first week I had the replacement system. I then contacted PUR and complained that their product was cheaply made and not long lasting at all. They promised to send me a replacement system at no cost. After about 6 weeks, the replacement PUR System arrived and fell apart within 3 months. Plastic pieces became unglued immediately. Parts became cracked and water sprayed in all directions from the purification unit everytime I turned my sink on. Now I am left with a couple useless PUR filter cartridges. I would not recommend this product to anyone.
I too have had grief with Pur filters. I had a black filter with a knob that turned on the filtered water.It leaked almost from the beginning, but not too bad. I used it for almost a year and after looking at the newer better models at the store I bought one. That was a bit over 2 months ago and the top of the unit cracked in two places and water squirts up onto the counter when I turn the unit for clean water.How can a company get away with selling inferior goods? I am sure the PUR products are made overseas as so many things are today.What is my recourse?
P&G should be ashamed of their customer service for their PUR division. I too have two three stage PUR faucet filters with multiple crazed cracks that shoot water all over. I too went back to Wal-Mart and the clerk played dumb. Here's how to handle WalMart since they have a 3 month return policy even if you have the receipt. Just buy a new PUR and return the old cracked unit several weeks later (in the recently purchased box) for a refund. If everyone started doing this P&G would have to take them off the market or redesign them.
I have bought 4 PUR sink-attached filters over the last year. Each and every one of them developed cracks that sprayed water all over the floor (and me). This is a terrible design. I was not able to get ANYONE at PUR to respond to multiple emails or phone calls. There is NO option to contact a human being at the given phone numbers on the packaging.
PR 3 Stage Vertical Faucet Mount-Chrome
I bought a Pur water faucet mount filter system about two to three months ago. The other day I noticed water coming out of the case that holds the filter. In the back is a small crack! I no longer have the receipt and can't remember what store I bought it from. I did recently buy a new filter for it and I will be taking that back and buying a different brand filter system for my faucet. I've used Pur in the past with no problems. I only replaced my last facet mount filter because it looked worn out. Very disappointed.
Bought the PUR FM-3333 water filter at Wal-Mart. When the 1st filter indicated a change after about 3 months I installed a new filter. About 3 weeks later a crack developed just below the indicator window. Tried calling 1-800-787-5463 for service - none of the automated menus applied to warantee problems and could not get a live person. I called during what should have been regular business hours. I have sent 3 e-mails through the PUR website in the last month - NO response.
14 feb. 2009, i got a valentine days kiss from the PUR COMPANY today when i used it. not welcomed,,, again. i've used this type for years without a problem. about 2 years ago, i changed to a dupont, (same type), because of a great deal, w/extra filters, til i ran out of them, no problems. bought a PUR in aug. 2008 at Walmart. it cracked, they replaced it on 29, oct. 2008. it cracked, they replaced it, on 6 jan. 2009. i called them today, because,,, you guessed it, it cracked. they (Walmart), said they knew of no recalls for the product, but will look into it. as long as they are going to replace it, i'll going to keep taking it back for a new one. keep your receipt, We pay for it once, let them keep paying for it over and over!!! maybe they'll get the hint.
I got my first filter, a horizontal, in March, 2008. It worked fine for a few months. Then the vegetable spray on my faucet began to leak whenever the water was on, my faucet began to shake violently, and my filter began to leak. As soon as I removed the filter, the shaking and leaking stopped. I then tried a vertical PUR and am having the same problem.
In the past Year my husband and i have bought 6 pur water filter systems and every one of them have cracked . We have have only had the newe,st one for one month. If you use it you get sprayed in the face . although they are afordable i think 6 is a bit much in one year don,t you agree!
This the third PUR faucet water filter I have purchased now the third one is squirting water from the case that holds the filter. I have to tell you I am very disappointed in this product and will probably never buy a PUR product again. Can't believe this co. is still in business with such a poor product as this.
Pur Faucet filters leak around the replacement indicator. I have not had one yet that has lasted more than 2 months. I echo everything being said here. I sent them an email with no response. I'm about to return #3 today.
I had about 5 plastic PUR units - all of which leaked beyond being usable after about 8 months. I thought perhaps the stainless steel unit would last a long time - so I got one of these. It is about 6 months old and water leaks from every joint rendering it useless. I see several videos on YouTube that show other stainless units leaking as well and mine is worse than any of them. PUR water filters should issue refunds and do a recall on these filters. As I see, they do not respond to those faithful folks that purchased more than one of their units - I'm now 'stuck' with an unusable product; they have lost a customer.
I will never buy anything with the PUR brand again. Vote with your money, folks and boycott PUR products. I am sorry for anyone like me that is now stuck with this lemon line. PUR makes attractive lemons!
I have purchased four Pur water filters now and each one has ended up leaking around the seam within 8 to 12 months. It is a useless product that they advertise as being a great product. The design has an obvious major problem that is not being addressed. This company needs to fix this problem and stop wasting people's money on a piece of junk.
We have purchased 3 Pur faucet mount water purifiers so far. Each time, within 3-6 months, there is cracking around the window that tells when to replace the filter and water sprays all over the place. Since we have not had any luck with these, I don't want a replacement that will do the same thing! Looks like I will have to find another brand! This is rediculous! What a waste of money down the drain!
I just purched a PUR 3 Stage Vertical Faucet Mount-White (Model: 723987005157) and in less than a month the filter housing has cracked opened and now sprays me with water. I would recommend you look for a better filter to spend your time and money on.
I purchased my 2nd PUR horizontal filteration system (FM9500) 8 months ago. But now this one also has developed a water leak near its mounting nut. Before buying this I had PUR's vertical syle water filter but I had to throw that because of the water leaking problems. It seems like all PUR systems come with this problem. These system are too costly for being so called 3-stage filter and all. I can't afford buying this every 6-8 months. I'll probably look for Brita's filter now for a change.
I have purchased 2 of these units (FM9400/FM9500)and they developed leaks about 2 months after use, I thought it was my fault so I bought the 2nd unit and the same thing happened to it, I'm at a loss to what to them except a manufacturing defect. I can't afford to keep buying these units, I'll look to see if I can find something better to use. This is something somebody needs to look into that they are selling inferior products.
In the last two years I have purchased three Pur vertical faucet filters, all three have leak water at the seam and one of them did not filter water. These PUR filters are JUNK!!!!
This is now six of this Pur filter units that I have bought and every one of them last about 6 to 8 months.
I recently purchased a new Pur 3 stage vertical water filtration system at Walmart to replace a Pur 3 stage horizontal system that we had for about two years that started leaking badly and was falling apart. So we are just on our first filter and a couple of nights ago, I notice it is leaking out of the little display window at the top of it. So I figure maybe it is time to change the filter and I did, but it is still leaking. So we are getting unfiltered water running in our glass right along with the filtered water. So I went to their website to complain about it and ask them to send me a new one, and I filled out an online survey, and then I read a statement written by them telling me about how much I mattered to them as a customer, and I would be hearing back from them right away. Well, it's going on three days tomorrow and I have yet to hear any reply from them and they have both of my email addresses, my home phone#, and my cell phone#. Now I am mad at them and I want this made right!
Bought the Pur water filter system for the faucet and used it for about less than six months. The water pressure build up caused my faucet to leak from the handle pull and at the neck. After the repairs were made to the faucet, water filtration system started to develop leaks at the nozzle and at the turn dial. These are leaks that spray sideways instead down at the sink. This product quality is very poor and would NOT recommend this to anyone.
We have used the Pur water system for our home for years. The last 3 we have bought have leaked so much where that we nearly get a shower every time we use it. We are throwing this one away and we will try another kind. WHAT HAPPENED TO YOUR PRODUCT?
I have a Pur water filter that has turned into a shower at my kitchen sink. I turn the filter on and I am showered with cold water. I have had the unit for about a year. The shower aspect has gotten worse in the last few days. Six months ago the light went out so I do not know when to change the filter. I tried to contact the company by phone, but there was no one to answer my call during their regular business hours.
I installed a PUR faucet mounted water filter. Within three weeks it was leaking from a crack accross the upper part of the filter. This seems to be a regular problem with these filters
I installed a PUR 3 Stage Vertical Faucet Mount-Chrome system about 1 year ago. It worked fine until the first filter change was due and it began to leak around the faucet to filter coupling. The leak only got worse over time, when water began to spray outside of the confines of the sink I took the unit off and tossed it. Since I had 2 more replacement filters at 10 bucks a piece I decided to give Pur one more chance and the scenario repeated itself but with a more voluminous leak the second time.
I may just eat the cost of the new filter I still have (not to mention the 2 almost new filters that were in the leaky filter units) and try some other brand. It's really too bad the filters don't have a longer life as the water that the filters deliver is so very much better than untreated tap water. Oh well, it's off to the filter store to try the next brand. Water all around the sink and around 80 dollars worth of unusable filters and refills.
I have been using Pur 3 stage faucet mounted water filters for almost two years now. I have tried the silver, black and chrome models. ALL (and I repeat ALL) have developed cracks and leaks at various places (the faucet mount; the swivel mount; the current one has three pinhole leaks that squirt out from under the peep hole in various directions). I have yet to have one housing last more than one and a half filter lives.
I've tried less expensive models (don't like the taste of the water) so I guess I'm going to bite the bullet and buy a more expensive system. Shoddy product, but the price is attractive and the water tastes very good.It seems to me they should be able to improve on the housing defects.
After seeing my Daughter's Pur water filter, with flavor dispenser, I decided to get one for myself, which I did. When the installation was complete, the filter life indicator light failed to illuminate. I called P&G, and they immediately sent me a coupon for a new unit. The new unit was installed, and worked flawlessly. A few weeks later while visiting my Daughter, (we live 200 miles apart) I noticed the absence of her faucet mount water filter. She said that it began leaking so badly, that she had to remove it. I told her that I still had the one with the defective indicator light and she was welcome to it.
During my next visit I installed it, using the front cover from her filter's housing since it had a working indicator light. Less than two weeks later, my unit began to leak from the bottom side of the attachment ring. This was mentioned to my Daughter during a telephone conversation, and she replied that her unit began leaking as well, and had been removed. I believe there must be a defect in the design of the faucet mounting mechanism on these filter systems. What else could explain the same identical failure of three units? The only consequeces were aggravation, inconvenience, and a waste of money.
Pitcher filtration does not do anything. Zero water pitcher removes everything. Ran water through Pur Filter, tested it and reading was 164 sames as unfiltered water. Ran water through Zero Water Filtration pitcher system and reading was 000.
Contacted PUR (Proctor & Gamble) twice and received no satisfaction. I am out nearly $100.00
Pure Flow Water Filters installed a home purification system on December 7, 2007. On January 8, 2008 a water leak was detected by our water company. Over 100,000 gallons of water had leaked and was standing in our crawl space under our house and had been doing so since the initial installation. The company admits responsibility due to improper installation but does not want to pay for the damages, nor to remove the system and cancel billing. Now we are being harrassed by the credit company that finances the system. We need help.
There is also foundation cracks due to water intrusion and mold was found. Our homeowners insurance has helped and now they are going to go after Pure Flow also. Consumers need to be aware of this company operating without liability insurance. We have also contacted the Arkansas Attorney General's office and a complaint has been filed and there is an investigation going on.
Our home was on the market when the flood occured. Due to the mold count and report and the foundation cracks our home is now worth much less. Why do we have to suffer because this company chose to not renew their liability insurance? Our life savings is in the equity of this home and now we may lose everything we have. Does that sound fair?
I emailed P&G because we had bought a faucet mounted water filter a few months ago and it had started leaking. I explained to them the location of the leak and also told them I no longer have, the receipt, box, or manual (this contained product id number). The only info I could offer was the model and that I had owned it for a few months. They emailed me the very next day and told me to expect a package within the next few weeks. I assumed they were sending a replacement part. I received my package today (only took a week) and to my surprise they sent a coupon to purchase any Pur faucet mounted water filter for free. I give them a thumbs up for service.
They have excellent service this is in no way a complaint.
I purchased a faucet mounted Pur Water Filtration System ModelFM-944/ FM-9500. After only 2 months, the unit stopped working. No water would come out at all. The red filter light wasn't on, but I disconnected it anyhow until I could get a replacement. (Now from what I read I am glad I did to prevent it from bursting.) When I did replace the filter and try to put it back on the faucet, it wouldn't tighten enough to not leak, after the third try the unit now sprays water all over and the thin filter gasket is bent inside. I know I am a novice to plumbing but this one is a no brainer. It shouldn't be this difficult to attach properly. I think with what I have read I am changing products.
No damage other than the investment in a filter system that only lasted two months.
Simply put, I've had 3 in a row and they've all cracked at the same point (the wavy threading wheel that fastens the device to the faucet head). And within a very short period of time when I went to change the filter. It didn"t seem to matter if I left the opening cap to the filter loose or not.
I had to dispose of the units. I still have more Pur filters, but I think I am ready to move on to a more sturdy unit, maybe a different brand.
I don't own a PUR faucet filter but was looking in to information about them online & was disgusted & appalled to read that your filters claim to leave a healthy amount of fluoride in the water supposedly to maintain strong teeth which by the way is one of the biggest hoaxes prepepuated by our government. Fluoride is probably one of the MOST harmful toxic chemicals that we can ingest in to our bodies causing a whole host of diseases & illnesses. You should be ashamed of yourselves promoting a company & products that cause illness & disease.
If you don't believe me about the dangers of fluoride then read the book, Fluoride:The Aging Factor by John Yiamouyannis, Ph.D
I have a Sears Whirlpool refrigerator with a PUR water filter. My catch basin under the dispenser shows this white residue when water drops fall and dry. I duplicated the drops by using tap water but there was no residue after they dried.
I tried to find a web site for the company called PUR so I could ask them what the residue was and if it was normal. I was not able to locate one.
I am wondering what is this residue and is it harmful to my family?
Our system has leaked for 2 months. In spite of the request to call PUR first, waiting on the phone for 30 minutes did not result in an answer to the call.
Economic is have to buy another system. Consequences are psychological---much frustration and inconvenience.
I purchased a pur water filter and developed a leak.I emailed the company, they sent me a new one now this one leaks. This was all in a 14 month's. I am totally unhappy. Also there are no children living at home and we don't entertain a lot
We purchased a Pur water Filter Model #FM 4700L in February 2003. The unit worked well until March, 24, 2005, when the plastic housing split about 3/8 inch behind the threaded lip of the filter housing. When my wife turned on the water switch, the housing burst, soaking my wife, the ceiling, walls, cookbooks on an open shelf, windows and everything else that was within the area. Fortunately, the entire housing did not split which would have made the filter itself a flying projectile due to the pressure and would have injured anyone it struck. The housing itself split from the base of the water switch clear around the unit to about 1 1/2 inches from the opposite side of the water switch. This is a poor design.
The filter monitor had begun to show red, indicating the filter was going to need replacement in the near future, but it was still allowing water to flow at a normal rate.The company 800 number advises they are closed until Monday, March 28, 2005, so I am unable to contact them at this time. Please be aware of this design problem.
Fortunately, there was no damage other than excess water all over everything in the kitchen and my wife being soaked with water.
Had bought 4 different water filters and 3 had the seals brake and leak and the last one at the adapter part that conects to the faucet mount. Mod. # FM-3000 / FM-3550.
While I was getting water from the pur water filter, it exploded in my face and water went everywhere!!! It scared the living daylights out of me. It split right down the sides and around the front of the filter.
There wasn't any damage, per say, but the plastic housing is totally distroyed. How soon can you send me a new one? We really like the product and would like to get it replaced, asap.
I to purchased and installed a PUR faucet-mounted water filter for my kitchen faucet. It worked fine for a short time. After it started leaking severely, I bought another one. Now, this one is leaking real bad. The stream sprays all over the sink instead of the compact stream that exited before. I think the design of the PUR filter housing is faulty and should be replaced.
My filters are being wasted as well.
Pur owes me a Housing and two filters.
I purchased and installed a PUR faucet-mounted water filter for my kitchen faucet. In order to install it, I had to remove the aerator at the end of the faucet. Now, when The water exits from the faucet the stream sprays all over the sink instead of the compact stream that exited before the changeover.I think the design of the PUR aerator is faulty and should be replaced.
No particular damage, except frustation when trying to us the faucet as before. There should be a simple fix on the part of the company.
Pur Water Filters Company Information
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- Pur Water Filters
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