Pur Water Filters Reviews

Purchased the Pur Maxion and used the included filter following all the directions. My tap water tested 240 with my Zero water TDS tester. The filtered water out of the Pur pitcher after the 3rd pitcher of water tested 212. It doesn’t filter anything. The taste was bitter and acidic so I don’t think it’s safe to drink. My tap water tastes great compared to the “filtered” water out of the Pur. I’m returning this for a refund. Don’t waste your money.

I have purchased, been given, and even “tried a newer model” purchased over the past several years and not one single pitcher out of 5, maybe 6 (all different or updated models) would successfully pour without soaking the entire surrounding area. I tried all different ways and water level combos between the filtered/not filtered tanks thinking it was me, but my sister and friends all say the same thing. The pitchers pour so badly that it is aggravating to the point that, more than once, I happily threw the entire unit away cutting my losses and essentially lighting a $50 bill on fire just to watch it burn.

I purchased this water filter from Home Depot and after I got it home found the lid was cracked. It was the last one HD had in stock so I reached out to Pur. Called them, emailed them. Nothing. No answer. Just nothing. All I want is a new lid. Now after less than two months the yellow is on saying it already need a filter. I’m done…. Should have purchased a Brita. Everyone has one. There I go trying to support the little guy. This thing would be great if they had decent customer service and the filters lasted like the Brita.

PUR filters purchased over the last 6-7 yrs have resulted in my water testing in the 10-14 range for purity. The last 4 filters are testing 212-218, which is the same as my tap water reads. The only thing the filters appear to be doing now is removing the smell of chlorine.

My wife and I live in the city. We noticed our tap water has had a chlorine taste and smell for quite some time. We were discussing how we buy bottled water or alternatives. Then we thought about, just maybe, a filter system might work so we decided to look into it. I found PUR Plus looking at options. While at Lowe's, we decided to go for the one that attaches to the faucet. Once I rinsed it for 5 minutes (only 2 gallons of water) the results were AMAZING! Great tasting water and the chlorine and smells were GONE! We are well pleased with this product and will recommend it to others. Next I will be installing a filter system to our water line going to our freezer for the ice maker. In our opinion this filter system works very well!

I purchased Pur Maxion filter a month ago and it broke. Called customer service and woman was rude. Definitely will not buy their products anymore! I will definitely do more research and go with a company that back ups their products.

Just changed the filter and red light goes on already !! And this is 2nd time. Horrible experience. Yet they charge lots of $ for this filters. I want my money back! I am not the person sit down and write bad reviews but this is a bad product.

Pur filters used to last a decent amount of time, but lately, they've been getting clogged in about a week. If Pur thinks it can sell more products this way, it's wrong. After having used Pur filters for ages, I'm now going for a faucet filter by another company. Pur should be ashamed of all the plastic it wastes.

I’ve been using Pur filters for years never had a problem. The short version came out so I tried it. Bought a three pack, went through the whole box in three weeks, one filter only lasted one day. Bought another box same thing. I get really sick if filter is not working. Went back to long version same thing, so I guess I’ll go back to Brita. Have to buy another pitcher for that. I’m really upset we’re talking about people who react to city water.

These filter replacements are very expensive. I was ok that the first one did not last two months, but the replacement filter was always red even at the start. The process is so simple that I am positive I have not made a mistake to insert properly. Nevertheless, I tried it again, and STILL THE RED LIGHT! Very disappointing!

These filter housing do not last more than 8 months in my house. The filters last from 6-8 weeks with heavy use (even though the package says 3 months) and I can deal with that. The problem is that after only a few months of use the housing starts leaking and eventually cracks. I have not had one last past 8 months in years. And to put it into perspective, I have been using PUR filters since the early 2000's and the housing used to last for years. Our first one was metal and it lasted about 5 years. The only reason I give it 2 stars is that when the filter is working properly, the quality & taste does improve. But I recommend this for short term use, not for long term because you have replace the parts frequently.

I bought this filter for my faucet. One of my family members got sick off the water coming out of the filter. We had the water tested from the filter. It's the same number as tap water where I live. I can't believe the stuff on the box. It's false. Nothing holds up to their product. I'll be using spring water for now on. The light never worked on my. I have to write it on the calendar to switch it.

We bought a 3 pack of Pur’s water filters which are ‘certified’ to work with our refrigerator. Fine for awhile, then the first one failed and flooded our kitchen. We installed the second one thinking the failure was a fluke. Nope. After a month, the top blew on this one as well. Another flood. We tested all our water lines for pressure issues and we are well in range of their specifications. After calling Pur, they said contact the seller on Amazon as they would have nothing to do with their defective product. Seller is out of business. No surprise in dealing with such lousy merchandise. We will never purchase their products again. Horrible service and product.

This is the third PUR faucet mounted filter we've had in recent years to spring a leak. The first one I contacted the company and they acted shocked and said it never happened (even though there are countless videos on the web) and sent me a new one for free. That one lasted about a year. OK I thought if I get a year out of it it's still worth it. But this one is only 4 months old. I'm not bothering with them anymore. If they can't make a product that lasts longer then the heck with them. I'm going with another company.

After researching water purifier products, around 7 years ago, I chose the PUR system and I have used their water pitchers continually since then. I have had only minimal issues with it in all these years. As I read many Reviews here about it I wanted to point something out, which was not made clear in what the people were writing here as an issue, but perhaps this will explain why they are having at least one of the Frequently Mentioned problems of them putting in a new filter after the previous one blinked red, but then the very next filter was red right away and any subsequent ones were also blinking red right away.

I bought this faucet attachment and a 4 pack of replacement filters in December 2018. Initially it worked great. Two months later (February 2019) the red light started blinking so I replaced the filter. Again, two months later (now in April 2019) the red light started blinking. So far I have gone through 2 of the 4 filters. I open the third filter package but it immediately turned yellow. It somehow bypassed the green stage and the next day it was blinking red. I thought it was strange and was a fluke so I opened the last filter package but this one immediately turned red. I still thought it was a fluke but thought I’d look into the situation online and if anyone else was having the same problem and it turns out A LOT of people have this problem. For $30 you MIGHT get one or two working filters. I don’t like gambling my money for water. I’ll be sure to not suggest this brand, especially not after seeing other reviews.

I bought a Pur faucet mounted water filter in August of 2018. Today Apr 18 2019 it started leaking in many places. Called Pur and they told me I had to ship it back at my expense $15 and they would send me a new one. I asked why I had to sink another $15 in a junk product that only lasted 8 months. They didn't care. Remember there really are no warranties anymore because you have to pay to ship it back to them and that's just pissing away more money on junk.

Any and all products from PUR are pure garbage. I bought a PUR Ultimate Maxion Filter in March of 2019 and immediately when I placed it on my kitchen faucet it started leaking profusely. They then sent me a basic PUR filter under warranty and it also leaked as well after both Shirley and Daniel from KAZ/PUR customer service lied to me about sending me another PUR Ultimate filter. This company is very disingenuous, shady, and corrupt. All of their products are of absolute shoddy and inferior quality, so please don't waste any of your precious money or time in buying them!

I have had a Pur pitcher for the last year and a half. During that time, I had filters that would not let water through at all. I could not return them because I always bought a box of 3 filters. The last box I bought, of the three filters, two of them were defective and did not let water through. I contacted their customer service department through their website, and was told I could send any defective filters to them at my expense - the email from them stating this is pasted below:

Pitcher lid is made to not stay on and indicator light does not work even though it is brand new. Very disappointed! The product's price is NOT CHEAP, BUT THE PRODUCT IS. Who makes a pitcher where the lid falls off??? Customer service said even though I had the box, I had to have the receipt too. REALLY???

I purchased this pitcher because I was replacing a spigot-type pitcher that I had been using for a number of years because of the convenience and space-saving design. The Pur pitcher was on "clearance" at my local store so I decided, why not? Upon opening and setting up the pitcher and filter for first use, I noticed that the water was taking WAY too long to filter into the pitcher. I figured it was because it was being used for the first time and needed a break-in period. After it FINALLY filtered, I did not notice that the water had not completely drained into the pitcher and, when I went to pour, water went EVERYWHERE! Ok, so lesson learned--so I thought!

We purchased two (2) Pur Water Filter Systems. The pitcher and large front valve versions. They both use the identical Pur inserted filter. Followed the instructions (multiple steps to prep the filter) to the letter and filled the top reservoirs on both reservoirs. Then, waited and waited and waited... Over two (2) hours later the water finally made it through the filters. Will not purchase from this company once we deplete our current box of 6 new filters.

I have been using PUR for a couple of years. Last fall I had two filter from the same box clog fairly quickly, so I ordered a new set of three. Less than two months later, all three clogged. The last one clogged with only two gallons filtered. I called their customer service line and the first thing it said was that they were "experiencing higher than usual call volumes". Once I made it through the menu to talk to a live representative, the message changed to one of me calling off hours and to call back Monday thru Friday. They weren't experiencing a high call volume. In my opinion they are just using that to cover understaffing customer service.

I have bought three of these for the kitchen faucet but no more! These systems are TRASH! They have a light that flashes green when everything is okay, then it flashes orange that's suppose to tell you it's time to get ready to change the filter, and finally red saying you're too late! Each and every one of these pieces of junk I've bought when they turned orange not red have BLOWED the back that screws on CLEAR APART rendering them useless!!! Never again PUR!!!

I’ve used both Brita and Pur filters for many years and have had periodic problems with Pur (when they work they work well - but occasionally I’ve had one or two that clogged quickly and had to be replaced). I just tried the 99% lead-reducing type (white plastic top) and have spent over an hour trying to get them to work. Two out of three in the new box had the same problem – they ran very slowly and stopped altogether after about half filling the pitcher. I then tried one of the previous (blue top) filters and it’s now filtering my water as usual so I will throw out my three “new model” 99% filters and continue to use the original (all blue) filters with their only occasional malfunction rather than the newer model which seems to block not only lead but water too! NOTE: I only gave them one star since that was the minimum allowed - they really deserve 0 stars.

I've had to contact PUR once in the past about a faucet filter I purchased. My filter began leaking just over a year after purchased and was out of warranty. PUR offered to replace the product. I only had to pay for shipping costs to return the defect product. It took some time for this whole process, but I didn't expect them to replace the filter and was quite pleased they stood by their product. Love the filter itself and would definitely purchase products from them again in the future.

Most HORRIBLE customer service in my 49 years here on Earth. I switched from Brita water filter pitchers to PUR dispenser about 3 years ago because I liked the capacity & convenience of a stand alone dispenser in the fridge. I was replacing the blue "Maxion" cartridge every 3 months as recommended, and noticed early on that the water flow through it would slow down immensely to almost stopping working after the first month. Not only that, but small carbon particles were "leaking" out of the cartridge into the upper reservoir which told me the filter was defective. I called PUR customer support and was told the leaking carbon (BROKEN filter) was "totally normal," and was kept on the phone for THIRTY MINUTES while this rep and his "manager" discussed different ways to have me "clean" and "unclog" the filter, which amounted to 2 hours of flushing with bleach, and then ANOTHER 2 hours of vinegar flushing(!)...WHAT!

We bought PUR water purifier from Wal-mart. The water filter worked OK for 1st two months. Then, when the red light came on, we replaced the filter with brand new PUR filter. It immediately turned red. We used another new filter and it also turned red immediately. We logged on to consumer complaint site and found many people are having the same problem. This is a lousy product - don't buy!!!

I never had a problem with mine and there is no chlorine taste at all. Way better than bottled water and sink water. For 20 bucks can't go wrong. Filters a lot of contaminants. I recommend it to anyone. I don't see how people have problems unless you put it on wrong or something or the wrong filter.

I've compared several water filters including Pur. You want the best water filter that has zero particles (tested with a meter) try Zero Water. Been using it for 8 years now and love it. Pur Water Filter leaves particles in it but Zero Water doesn't.