PropertyRecord.com Reviews

I wasn't happy with my purchase and they refunded everything. Very easy company to work with. I would like other companies to have this good of customer service. They made things very easy to refund and made sure I was happy with everything.

I needed to cancel the membership and Ryan help right away, sent me the cancellation confirmation, and no questions asked! When I first got into this website, I didn’t know that it it required a membership fee.

I didn't realize I was paying $20 a month for this service that I really didn't use except for a couple of times. I thought it would take a long time to close this account however, it took less 45 seconds. The customer service was very quick.

I was charged $20 for a package I didn't need, but the person I talked to refunded the $20 back to my credit card. They said it would take 3 to 5 business days. I had looked up one Property, but in general I didn't need the service. Thank you very much for your help.

I was more than satisfied with the customer service agent, Virginia, who helped me today. She got me an answer, verified that it was accurate and made sure I understand what steps to take next to fully resolve my issue.

I sincerely appreciate the help in resolving my issue promptly. I did not use any services on the website. I requested to close the account and refund the charges. The person who assisted me in resolving the issue was very helpful and courteous.

Ryan was very helpful. He quickly understood my request and within several minutes he had my account. From that point he was able to take action on my request. Start to finish it took five minutes. Extremely efficient, superb customer service.

Checking my statements from the bank, I found a recurring payment from the website. The team assisted me in canceling a recurring payment efficiently. Used the LiveChat option, and it took 5 minutes or less. Great service.

I never knew that I signed up for a recurring charge. Nancy cancelled it. Thank you. I also thought that I was on the county site. I never knew that you were a 3rd party. You should make these things clearer.

I disputed the charge of $20 to my account that I should not have incurred. I had it resolved using the live chat. The representative asked pertinent questions and eliminated the disputed charge promptly and accurately.

The PropertyRecord.com platform is user-friendly, boasting an intuitive navigation system that simplifies the search process. While it operates on a recurring subscription model, the platform's strength lies in its verified and reliable data. This data proves invaluable, especially when direct access to essential records is unavailable. I found the information to be accurate and comprehensive, making it a worthwhile tool for research.

I notice a couple charges that I did not authorize. The agent that I worked with was very thorough, professional, timely and resolved my concerns. She explained the process very well related to the charges.

I had a chat with Steve regarding a charge on my credit card that I did not recognize. Steve was very helpful in correcting my concern, telling me no further charges would occur. He cleared the charged and closed my account quickly. Steve was kind and did not accuse me of any wrongdoing. I would easily work with Steve again if needed.

PropertyRecord is very easy to use, accurate, and their customer service is very responsive. I recommend them to anyone looking for services in property information. I used their service to make sure my family was squared away for proper housing, it was critical in learning the lay of the land prior to making purchases.

I went to my state's website to view a public record and was shifted to this website. I don't like that I was charged to view a public record or that they are saving my payment details in their system.

My experience with my chat agent went well. She took care of my issue right away. I would do business with this company again. Even though it was an online chat the agent was respectful of my needs.

There was a longer wait than usual for a phone operator to assist me... so I decided to use the Live Chat feature -- in less than one minute, the chat was able to verify that my account was canceled already via the website cancellation feature. If you are using AI for this feature it is VERY efficient!!

I was trying to locate the assessed value of my property. The FULL report failed to supply that information! Your site lead me to three different reports and none of them gave me the information I sought. The cancellation process went smoothly, provided there are no more charges on my card. The agent who helped me cancel supplied me with the cancellation number **.

I was unaware that I had signed up for a membership/subscription. By the time I had reviewed by credit card charges, I had questions. PropertyRecord quickly helped me figure out where I had signed up by accident, closed my account and refunded me for the difference. It was a truly simple process with a very courteous rep.

A confusing website....lots of information but a bit unclear on how to find exactly what you need. Several small charges popping up for this and for that. But the customer service was excellent on both chat and phone call. I was able to cancel the ongoing payments easily and quickly.

The service was easy to use. I needed to cancel, as I only wanted one report, and my tech, Nicholas, was able to assist me in 5 minutes. Very pleasant. If there is any critique for the service, I would say to make sure people know they will be signing up for a subscription. I could have missed it, but I didn't see that written.

I looked up the address to get tax number. Was charged. And did not know it was going to be a charge every month.

Charles was extremely helpful and prompt on dragging with my request. I am extremely happy with the service and relieved that my request for a refund and cancelation was handled with great customer service.

Very helpful live chat service. Instant action on the help I needed and professional. Search use was super easy to use and user-friendly. Highly recommend to anyone and everyone. Information was sent to my inbox very quickly and detailed.

Service was good. Not sure how accurate the information is. Pretty sure I did not sign up for reoccurring payments however I was charged a small amount multiple times. Was quick to cancel and as long as I do not see additional charges it will be acceptable.

The support that I received today was fast and easy. I appreciate having a chat option instead of having to call in to someone. The representative was pleasant and listened to what I needed and took care of it quickly.

Good site, cooperative and helpful when needed, found the information I needed right away. I was happy with their pricing and their availability for customer support; they gave me the information I needed to make decisions.

PropertyRecord.com was a great help in looking up the information I needed. I would use them again. In addition, I needed help with my account and the customer service rep who assisted me took care of my issue immediately.

I just wanted to comment on the Great service I received on your chat line. I needed fees removed as I wasn't going to use the service again and requested help removing them. She already had pulled up my account and instantly removed them--very helpful. Thank you again!!!!

This site is nothing more than something you can get from any people search online. The name of their website and description of what they can access is misleading. I should be wise enough to know that I cannot get the information online that I should go to my local courthouse for. They initially ask for $1 up front but as you get to the point where you can see the report they asks for more funds. Before I realized what I had agreed to, I had spent $18.95 and they had my billing information. Again, that's on me. The live chat person I spoke with, Barbara, was professional and helpful. I am glad that the company has at least that going for them.

Using chat, Mary was very helpful. She removed the reoccurring charge from my bank account since I no longer wanted to use property record. Good customer service. Should the need to search another property, I will use property report.

Very nice person, helping nature, solved my problems. Help as what I needed. Very straightforward replies to my queries. The staff is very helpful nature. The report is detailed about past history and with all required details.

I didn't realize the charges on my credit card, and I appreciate the quick chat. It was quick and easy. The associate was respectful and kind and able to assist my needs effectively. Thank you so much. Overall, I had a great experience.

I have never had someone work with me in such an efficient and professional way. Great experience that I had when seeing I had a charge for signing up for something I was unaware of. They were very understanding and helpful.

The website is terrible. It does not allow someone to access their subscription info. VERY POOR SERVICE, and I'm sure it was structured that way to make it difficult to cancel. That is not how companies should do business. Stephanie from customer service chat was friendly and responsive.

I needed some assistance with my account this morning and Steven was very quick to respond, courteous, and professional. He understood my questions and addressed everything that I needed help with. I really appreciate his help today. Thank you.

I appreciated the information that I needed and closed my account on 3/1/26. When reconstructing a house, there was a so much paperwork and information needed to complete any process these days. This was simple and I appreciated it.

Super easy to complete my request, super fast! The agent was polite, and swift to address my needs in a quick fashion. Was able to cancel my account and cease payments within a minute. Thank you for providing excellent member's service.

I had been charged multiple times since my first and only payment for a property report. I was very unsure about getting my refund back. Richard quickly helped me find all my recurring charges and got my refund done.

Charles was very helpful. He cancelled my service as requested as I don’t need it. I noticed I had a 9.99 charge and I had not realized it was going go to be a monthly charge. I am very pleasantly surprised. Thank you Charles. Have a great day.

Excellent service and precise. Customer service was also very swift and courteous. Thank you 🙏🏼. Would definitely recommend this service and if you have any issues just use their “live” chat. Thank you.

I found the property information I was searching for quickly and easily. I later contacted customer support about a billing issue and received an immediate and professional response. I am very impressed with this company’s service.

Shirley did great resolving my issue. I only wanted a one-time history of real estate I have an interest in, to be purchased at $1.00, Today that charge and $20.00 showed up on my CITI account. I only needed the $1.00 basic report and never "clicked" for anything else as far as I can tell. Your site gets a bit confusing for a lay person, should explain charges upfront. Shirley explained thing well, and "hopefully" I'll get the Extra charge refunded as Shirley said.

Katharine helped me in the refund of 3 charges that were wrongfully taken from my credit card. She was able to quickly assess the situation while letting me know she was working to discover what the account was showing her and then to resolve it by crediting my card with an additional $60 for 3 overcharges. I am very appreciative for the quick and courteous response.

I recently contacted customer service to close my account, and I was genuinely impressed by how smooth and stress-free the experience was. The representative I spoke with was patient, professional, and incredibly helpful throughout the entire process. They explained each step clearly, answered all my questions, and made sure I felt supported from start to finish.

Service was very easy and accessible for me to use and understand. The public database made it very easy to find the information I was looking for as well! Literally the easiest and most straightforward of all the sites I've found out there. I would definitely recommend to those needing info pulled quick and orderly!

I used the online chat today and was very satisfied with the service. Agent was very helpful and was quick to handle my issue. I would use this service again when the occasion rises and would recommend to friends & family.

I ordered a property report on our property. It was done quickly. There were some questions about pricing but Anthony answered my questions. The report gives a lot of information, some of it I probably didn't need, but it was interesting to read.

This is a very good site to look for Properties information. The site helps me to find data of several properties and is very easy to navigate in the site. I also received data for possible relatives and neighbors.

The service is deceptive. They say it will only be $1 for a search, but they actually charge a $9.95 charge on top of the $1 search and then continue to charge. It’s hard to figure out how to cancel, also. I did use the chat live feature and was able to cancel and get a refund on a pending charge very quickly and the chat person was quick and effective. There really should be a menu choice to cancel on the website and there should be a clearer description of the charges when you sign up for the search.

SCAM. I purchased a property report with the assumption it was a one time purchase. Over the course of two months, I was getting charged small amounts equaling over $100. I contacted the company via their “chat option”. I was told I was billed only the $20 fee. I then provided all the 10+ charges, with dates, to my account to the person I was chatting with. I was issued a full refund after I threatened speaking with my bank about the fraudulent charges.

It is convenient to get a report for my house without going to any service agent. It saves me a lot of time and some money, too. I can check the status of my house anytime I need to in the future; just get a report with a little fee.

Wanted one report; and cancelled subscription, was refunded recurring fee, and I am very thankful to your customer support team for their performance, they did a fantastic job in my opinion. The team deserves recognition.

Online chat was so quick and easy. The representative accessed my account quickly and was very efficient. I'm very pleased with the service I received. The only drawback is the review process. The feature would not let me submit my comments due to the briefness of a 2 sentence review. So, I have to add more words to the review.

Thank you Peter for your expedient and helpful service. You were very helpful and courteous. You addressed the matter quickly. I did not realize that the additional costs were wrapped in. I appreciate your service. Babette

Great customer service. Timely, respectful, resolved issue. I appreciate this! Not too many places today offer this type of customer service. This gives me cause to return for future inquires and can ensure a positive, professional response.

I reached out and my problem was resolves within 2 minutes, very helpful. I usually do not have a good review for chats being the support, but you have outdone yourselves on having your live chats right there and ready to help.

I feel I was misled by the service and paid for items that I was not aware of and didn't need. Rachel from customer support was very prompt, kind, understanding, and professional. She handled the problem well and was great to work with. Thank you again Rachel..

Margaret was quick to help me solve my issue and was very kind. Thank you Margaret! I had ordered a copy, and somehow got put in a subscription that had recurring charges. She helped close the accidental account.

Was easy and quick. The live person was very nice, I pay because I need to see if I was in a deed of a property but unfortunate was not too much information. I saw all the information of the property but was not helpful.

I use the services and was very satisfied. I would recommend anybody who needs to do a thorough property check to look into the services. Everything was accurate and convenient. Customer service is very professional and patient if you need assistance.

I recommend them to anyone. Service was great even when giving me a refund it was quick and easy. I only wanted to purchase the $1 file/report and it charged me $9.95 but I spoke to live chat and they refunded quick no problems.

The customer service rep was wonderful. She found my information quickly and gave me the information I needed and settled my account for me. I enjoyed working with her. Will use the service in the future.

Unfortunately, I had to contact customer service regarding cancellation of my account. I have hit hard times and just can not afford to keep my subscription at the moment. But will definitely use again in the future. The representative took care of my issue very quickly. I am completely satisfied. Thank you very much. Every company needs representatives that are just like the one I had. They knew exactly what they were doing and handled my business great.

I found charges from bundle option I did not consciously order, and the agent completely satisfied my need for refund. This service response was prompt, expert, and committed to my needs. And the report requested was compete and thorough, also meeting our needs. I highly recommend this service.

The customer rep was very patient and accommodating! He answered my questions quickly and was very knowledgeable! He also was kind and understanding. I was completely satisfied with my experience and would not hesitate to use your website again.

I requested a $1.00 property value report and them $7.00 pdf file in December. Then began the Bi-weekly $5.00 withdrawals from my bank account. I purchased no bundle, as the Chat help desk called it. I have recorded the whole process to close the "Bundle", and I pray that the withdrawals cease.

I needed information on a property, I was able to access the information with ease using this site. After being charged for two months, I decided I no longer needed this service, Ryan with customer support was extremely helpful in cancelling my monthly subscription. I was pleased with how helpful Ryan was with handling my request.

Good information at a low cost. I found a lot of information about my property and the previous residents. It also helped me see sex offenders near my home that I never knew about until looking at these records.

They were very quick and responsive when I wanted to cancel subscription! I needed to check on a property and paid for it but then cancelled right away and he handled it very quickly. Their reports are very detailed.

I was surprised to see a recurring charge on my card for PropertyRecord as I don't recall making that commitment. I contacted Property Record to close my account. This was accomplished quickly and efficiently via chat in just a few minutes. Very professional!

I previously used PropertyRecord.com for information about my own property back in 2025. I saw that I was still being charged on a monthly basis, so I contacted your virtual assistant, Robert and he was very helpful. I no longer needed the services of the company, so Robert was very helpful in closing my account. Thank you for your help, Robert.

The chat agent explained my situation and resolved my problem. I greatly appreciate PropertyRecord.com working with me as I'm on Social Security and really can't afford the extra charges on my credit card.

Property Record has been taking my money regularly without my knowledge for nearly 2 years. However, once I caught it and requested to close the account and void remaining charges, they were efficient in helping me close out the account.

Donna was very helpful/resourceful and told me she would refund the 9.95 charge that somehow was charged to my Visa. I'm fairly certain I've gotten the information I needed for my home at ** Prattville, Alabama 36067.

Very simple to chat and receive the help I needed. I needed to look up information on my building and ordered a monthly subscription by mistake, and they took care of it in less than a minute. Thank you.

Used this site for records review. Had great results. Essentially, everything we needed was here. They were very easy to work with as well and answered all of my questions using chat. We recommend this site for your property search questions.

I rarely write reviews for websites, but today I felt compelled. In December of 2025 I wanted, a property record (property deed info for my property that was purchased back in 1984). I used Propertyrecord.com. I felt overcharged for the service at the time, but I wrote it off as a learning experience. Then in January 2026, I was charged twice again for something that I didn't request.

When I did my initial search for information I was able to determine what I needed to know. Unfortunately I didn't initially understand the pricing system on my inquiry which created two credit card charges I was not anticipating. However, when I contacted the PropertyRecord.com group I found them to be understanding and quite helpful in resolution of the problem.

I wanted to have my credit card info removed from the system, and it was accomplished in a highly satisfied fashion. I was looking for property info on a property I owned back in the 1960s but the system did not have records going back that far. I was charged a reasonable fee for this service and will pay that amount which I had charged to my credit card. Since I now know the record does not exit, I arranged to have my credit card information removed and this was accomplished in a very efficient manner. Thank You...

Whoever it was that helped was great. They handled the matter effectively and efficiently. It didn't take much time at all and everything was resolved. The only thing that was annoying was this review experience, but I know the people who help needs compliments to receive better pay.

I accidentally ordered this and the person who helped me refunded my money. I totally appreciated this. Very nice and extremely professional. THANK YOU! It was my fault and he handled it for me. Thank you Andrew.

The website wasn't the most helpful, as the reports were missing some important information regarding property owner details, but the live chat was responsive and very helpful. They were able to close my account quickly, and issue a quick refund for the part of the service that didn't work for me. The billing and pricing should be much more clear upfront, and include descriptions for each additional add-on feature.

I called for assistance, and they helped rectify my situation immediately. They were very efficient and professional. The site was easy to use and helped me find the information I needed. I was able to locate a long-lost friend, and she was ecstatic to hear from me

I chatted with Shirley; she was very friendly and helpful. She walked me through the information I needed and pointed me in the direction to help with understanding the information. The site was informative and easy to use. I received the information and was able to get a pdf as well.

The process was a breeze! I was attended to immediately after typing my question. I received my information less than a minute later. The agent was professional, courteous and efficient. I highly recommend this to anyone who needs assistance with property matters such as tax information or anything related to your property.

I used this website service for some my property look up for deed purposes and it gave me the information I needed. Definitely recommend this site for property records. It tells you who lives at said address as well as home and property information

I had an issue with overcharging but, customer service rectified the situation right away. The customer service was fast and speedy in responding to my email and they were very polite in their response.

The agent was fast and got my problem resolved quickly. I just had a short question about why my account was being charged $5.00 monthly, so the account was closed and it was refunded without question.

Pamela did great, helping me take my card off this account. It happened in a speedy manner and was very kind and efficient. I was worried at first, but she truly saved the day. I hope she has an amazing life!

Very helpful and knew exactly what I wanted. The assistance was immediate. No hassle. No questions asked. Did exactly what I requested in less than a minute. I totally admire the customer service provided.

Great assistance! Love the chat with agent! Keep up the great work for us genealogist researchers! I appreciate the customer service and information that was provided! I am a first time customer and found the chat with agent option very quick and informative rather than talking on the phone. Thanks for this option on your site.

I did a search for my husband and I kept seeing these charges come in for $5.00! What is this, so I found the website chatting with Debra and she quickly took care of my problem. I didn't know I bought a package deal!

I signed up for this account I thought as a one-month subscription. However, it was charged for 3 months until I was able to get in touch with them and have them cancel it. She also refunded my last $5.00 charge. Very easy to have this done through "chat." Thank you so much for your help!

Charles, my support person, was very helpful and responded quickly to my questions. I assisted me with obtaining a copy of my Marriage Certificate. I really needed the help. He responded quickly and comprehensively.

David helped with canceling my account (which I thought was already cancelled) AND refunded today's recent transaction. David was very prompt and courteous. Very quick and helpful. Didn't have to worry about now getting my refund.

----Very helpful and friendly, gave me all the information I needed, answered clearly, and I left the chat feeling happy and satisfied overall. Today now!---

Great customer service! Thank you for kindly taking care of my issue with professionalism and efficiency from start to finish. The staff was courteous, attentive, and took the time to ensure everything was handled correctly. I truly appreciated the clear communication, prompt follow-up, and the care shown throughout the entire process. It’s refreshing to receive service that is not only efficient but also genuinely customer-focused. I highly recommend them and would not hesitate to use their services again.

Kevin answered my question right away and made sure all I needed was taken care of before signing off. I was able to cancel and get refunded. I found what I needed with ease. I also was able to use this site to see my own and see I may have had identity used in other states.

Virginia was great!!! She answered all of my questions professionally and solved all issues quickly. I greatly appreciate all of her hard work. Give this girl a raise!! Highly recommend reaching out to her to solve any of your problems!

I used this for a one time requirement and it meet my needs. I made a mistake and didn't ensure it was cancelled after I no longer needed it. The person I reached on the chat option was able to cancel my account without any trouble.

I needed to close my account and be refunded the charge that was made to my account. Russell was quick to respond and resolved my issue immediately. He was friendly, quick, efficient and answered my questions while fulfilling my request.

Site provided brief details of charges and dates, Which is what I was looking for. If you’re searching for general information I would recommend this site. It pull up additional people with the same name so may not provide everything you're looking for.

Helped me out due to system error, charged me $7 and then $5 dollars and was quickly refunded. Also I was given a confirmation number. I was told it would take 5 to 7 days and I am happy that support was prompt in helping

After seeing charges that I did not approve, Matthew was able to quickly get those reversed. Customer support was quick and very helpful! Be aware of what you're signing up for. Thanks again Matthew.

Great at their job! Very fast and efficient, no time wasted and completely understood the situation, this person understands their job very clearly, thank you!

Peter in Customer Support was very kind, communicative, and resolved my request. He was also very timely and professional. Hopefully, he is correct and that I will not be charged for any subscription-based fees. :) He was super great.

Very frustrating trying to find correct governmental jurisdiction just to confirm 2025 property tax payments to report to IRS. Until Aaron stepped in! He responded quickly with precise steps to take. Thank you!

They were easy to work with through the live chat and took them than 2 minutes to help me with my issue! They didn't need a bunch of information and were very prompt. I just needed to cancel my reoccurring monthly payment in my account and they handled it very quickly.

Steve from Property Records was incredibly helpful and professional. He took the time to clearly explain everything, answered all my questions patiently, and made what could have been a confusing process feel straightforward and stress-free. His knowledge and attention to detail really stood out, and he was responsive and easy to work with from start to finish. Excellent service—thank you, Steve!

After receiving a second charge on my credit card, I wanted to find a way to end the charges. I only intended to make a one-time record request for a single inquiry. The Live Chat service was able to close my account immediately (I hope). I appreciated how easy it was to interact with someone.

The information I received seems to be accurate. My only complaint is the $1.00 fee turned into $16.00 because they kept charging me $5.00 until I noticed it and complained and went through the cancellation process.

Spoke with Ryan who was professional, polite and very helpful. He handled my issue very quickly. While my issue was simple, he was made sure to not only take care of what I needed but ask if I needed anything further.

Mary quickly answered my question about cancelling my monthly service and provided a confirmation number and confirmed that I would receive an email confirmation. OnLine Chat was very quick and efficient. Thank you Mary!

For tax purposes, I needed detail property information. PropertyRecord provided the information in a brief time. The information was very complete and printed out well. I did go beyond the three day trial and ended up with a subscription fee on my Visa card which I missed noticing for a several months. When I called PropertyRecord, they promptly answered the call. When I explained the unexpected fees, they readily accommodated a return of the monthly fees. I now am more careful about reading the terms.

The customer support representative, Steven, handled my request immediately and efficiently. There were no issues, no delays, and no additional requirements needed. The process was seamless, and I truly appreciated the prompt and professional assistance.

I did not know why I was being charged $5 a month. It was explained that I had opened an account when I did a search in November. I received help in closing the account. Why is this explanation too short. It is what happened.

Nicole was extremely helpful and efficient on chat. She found our account and was able to take the action required to help us. Major KUDOS - she is an asset to PropertyRecord.com and should get a shout-out for doing an excellent job! Thanks so much!

Requested information be removed and account closed. Confirmed within a minute. No longer need service and it proved great when I did need the information. Thank you for the help. Happy New Year!

We needed to use Property Record for a short period of time to finalize some research. Once we no longer needed to use the records platform, the customer service team was responsive to shutting down account and eliminating future charges. Thanks!

Nicole gave exemplary customer service and really resolved my problem. She did so without making me feel like I was to blame for the mix up. She deserves to be rewarded for her hard work and exemplary customer service.

This is the perfect site for exploring property. If you are looking to move, relocate, or invest in property, this is where you want to be. This site offers detailed information. I received great feedback from the owners and was able to reach someone from this site if I needed assistance.

Property Record is running scam. They run recurring charges without any authorization and they know their deceptive billing practices. The state of Nevada Attorney General should investigated their business practice.

This service was quick and easy-- I just entered my information and received my report almost instantaneously. Closing the account was just as easy, I reached out, and once again, it was taken care of right away.

Very quick Service on what I needed to do, agent was helpful and quick with a response and knew what I needed in a timely manner. My issues were resolved and wished him a happy new year. Asked if I needed any other help on anything else. Told him, "No thank you."

I had a question about charges that appeared on my credit card. The customer service rep was able to explain the charges and cancel my account at my request. It was a quick and easy process. I don't remember incurring the charges or signing up for the service.

DO NOT sign up for any property records from this legitimate-looking "company." IT'S A SCAM. You think you are paying $1 for a single report but they take your credit card and charge you $5 EVERY 16 days (a hidden subscription)!! You don't know about it until you get your Visa statement and see the charges. Luckily I stopped it after 3 charges. Then had to call and get a refund -- NOT WORTH THE DECEPTION AND HASSLE.

I wanted help closing the account. It was easy & Samantha was very helpful. I did not like the implication further charges or reports would be generated without my request. It was implied there would be only $1.00 charge, but $12.00 was made. Thank You

I used the service for obtaining some property info. This went very smoothly. I did not realize that there was a recurring charge, so I reached out to cancel and they responded promptly and took care of it.

Stay away from them. Charges will occur and you will have no clue how they got there. Talking with them is of no value. Blame game will ensue. The good news, when called they will answer. The bad news, trying to make any sense out of the conversation will not. Be very careful as repeat monthly charges will occur without you knowing it.

I went this site to check my property history in which I thought it would be free public information. You asked me to put my credit card information to charge me $1.00 for it so I did. I did not know that I would be charged more than $1.00. I noticed other charges from you on my credit card statement. Scam!

This site is a total scam. I looked at this before I paid for a one time report. DO NOT SIGN UP or give credit card info. If anywhere there is mention of continued billing it's not visible. They will bill you $20 for 24 billing cycles.

I was looking for historical info on my property and paid additional for more detail and paid for the expert. They don't even have my name correct on the report which is easily accessible information. Their "expert" just tells you that lots of data isn't available online. A 1 line email from their automated help desk with a chatgpt summary on asking my neighbors. A waste of money and I'm embarrassed I fell for it.

Recently mistakenly used Property Record.com to secured information on a property. I was surprised for being charged $1.00 for what I thought was public domain information, but what the heck. It was only $1.00. What I got was of minimal value and should have been available from the internet public information for free. Sure enough, got the $1.00 charge on my credit card on the next statement as authorized. But, a week there after another $5.00 charge appeared....Then another week later another $5.00 charge appeared.... A scam. I have notified them asking for a refund and that no further charges be assessed. I will dispute the charge to my credit card also. Time will tell if they will cooperate or continue this scam.

SCAM ALERT! I just realized that I was being charged by this outfit $20 twice a month over the last 3.5 months... $127 total!!! I found this service on the internet to help me fill out my property assessment, for what I perceived to be a one-time charge to my credit card.

Pay one dollar, get billed every few weeks for $20 without knowing or authorizing it. This is a fraud. Thought that should be said first. This is a common scam that your credit card company will also tell you about. Just call them and ask.

Kimberly helped me with my account in a quick, and accurate way. She knew what needed to be done to solve my problem, and helped me. Please know she was polite and knows her customer service for the company she works for. She is very proficient. Thank you!

Your company's customer service was great! The tech was fast, friendly and helpful. Your website is also nice and straightforward, easy to navigate. Only needed this service for one property so had no need for a repeat membership. I bet it's great for realtors!

Great service! They provided exactly what I needed with speed and when I encountered an issue their team was right there to solve it and answer all of my questions and concerns. I recommend this service to anyone looking for public documents that want to save a trip to the courthouse.

My service was very quick and efficient. Thank you for handling my cancellation without any issues. I wasn't asked why or tried to be talked into keeping the account open so I will be using this app again if I need information In the future. The chat was very helpful.

Patricia was very prompt to help me and helped me cancel my account which I no longer needed. I appreciated the ease of getting this done. I have no complaints with using PropertyRecord.com, I received the information I needed and you were able to close my account without question.

I will definitely recommend this service to family and friends. I needed some information on someone I recently lost contact with. The information was accurate and customer care was so efficient. I thought I would have to go around in circles like a circus but no. The information was enough to help me get ahead. Great service. I’d definitely recommend.

Shirley was polite, efficient, friendly. She showed concern for my issues and was excellent. I was pleased at the ease of my interactions and the responsiveness of both the website and the support personnel. I would recommend this site to anybody looking for deed information.

I noticed two separate $20 charges on my charge card by Property Rec. I contacted them and let them know that I didn’t authorize this to my knowledge. The account was closed and $40 refunded, no argument, which is why they are getting a 5 star review.

Customer service was easy and quick. My issues was resolved within five minutes. I had no problems canceling the package. If you need to find out information on a property this is a great website. I would recommend this website to others. Thank you helping me.

I used the chat interface for a billing inquiry. The chat agent I interacted with was very quick and super effective at identifying the issue and correcting it. I think it took less than two minutes total. Great service. Very efficient and effective! Thank you.

I was able to look up information on this site and find some answers to questions I had. They charge the account every two weeks, but you can cancel any time. Cancellation was quick and painless. I would recommend this site if you have property questions that you're willing to pay a minimal fee to get.

The site was able to provide me the information that I require required and I would use it again in the future. The ability to see everything about a property that you’re going to purchase is a great asset when negotiating with the buyer or seller.

I was not able to find the information I was looking for on my own so I contacted the online chat service.. They were very quick to respond and help me with what I needed. They also helped stop any recurring charges so I didn’t have to come back and cancel without any trouble.

Raymond solved my problem fast and professionally. I was being charged for a service that I did not authorize. I didn't expect the problem to be resolved as easily as it was. Raymond is an asset to your company. Thank you for his assistance.

Charles was very fast at resolving my problem without pushing me to “stay” to buy more things I don't want. I tend to hate online communications and dealing with services because most things now are ridiculous AI or helpbot. Speaking with a human who just gets to the points and fixes a problem is nice. We need more people like Charles.

I didn’t know I had signed up for a subscription but I chatted in to cancel it and the rep was polite, professional and efficient. Pleasant experience! The app was quite helpful regarding what I was searching for and it seems that the information is current and correct. Just be careful in reading the page that says sign up for $1 because somehow I subscribed and didn’t realize it.

I just need to know value on my mom's home. I didn't need a monthly review of any sorts. I've chat with a rep and explain what I was just needing and nothing else. Rep assist me and took çare of it and to ensure no future charges. So simple. Great customer service.

The agent was very prompt in responding and taking care of my request. He was very professional, courteous, patient and accommodating. I will recommend your company to others because of him and will hire him if given the opportunity. Keep up the great work.

I was very impressed with how fast I got the information I needed. I didn't have to give my whole family history like you usually have to do when you go thru a chat room, plus they hold you on forever. I have bad ears and I use chat rooms all the time. Thank You! Patricia **

I made an error when I was checking out of the system and my account was charged for different transactions. When I called to see was anything I can do about it I was helped immediately. It was very fast and very efficient and the representative was very professional and I appreciate that. Thank you so much.

Ashley helped me figure out my issue. I accidentally registered for an account that cost $20 monthly a while back and just noticed it on my bank statement. I wasn’t even sure what it was for, and Ashley answered all my questions and was great. I was very happy to get a full refund.

The site tricked me into inadvertently clicking a button that then started a recurring monthly charge of $20 for a service I didn't want or need. I was only looking for a one-time service, which I thought would only cost $1, and which ultimately did not help me resolve my situation. I then ended up paying $21 for said inadequate information.

I wanted to take a moment to express my sincere gratitude for the exceptional service I received. In a world where customer care often feels rushed or impersonal, your team stood out as a shining example of professionalism, warmth, and efficiency. From the very first interaction, I felt valued and respected, and that feeling only grew stronger throughout the entire experience. Every detail was handled with care and precision, and it was clear that your staff takes great pride in their work. Whether it was answering questions, providing updates, or simply ensuring that everything ran smoothly, your commitment to excellence never wavered. It’s rare to encounter a team that combines expertise with genuine kindness, and I truly appreciated both.

I apparently signed up for a service that was billing me $20 per month, and wanted it cancelled. I had asked my credit card company to get a refund, and they did. But I didn't know if the billing would cease. The chat session confirmed acct closed.

I am very happy with this site. It was helpful in dealing with my father's estate and surrounding property activity. The record access process is simple and helpful. When the service was no longer needed, the cancellation process was simple. The use of the live chat helped in defining the specific need.

This company started charging my card $20 month for a subscription I never signed up for. I was trying to find a property record showing me as the owner. Site said it would be $1. Didn't get charged the $1 at the time, but a few weeks later I saw the $20 one. When I called they asked if I wanted to cancel my subscription right out of the gate (RED FLAG). I told them I didn't sign up for one and that I wanted a refund. (We will see if it actually comes through.) On top of that, the "record" they sent me had no relevant information whatsoever.

I accidentally hit help for a pro service for $19 that I didn't have. I got a hold of customer service And lady was nice and immediately refunded my money. Other than that they get a complete report except for blueprints. Everything was comprehensive and up to date.

The report provided significant information, although it did not provide the information I was seeking. I was unable to find the location elsewhere, so I tried your service. In particular, I am aware that the property was sold in 2024, but have been unable to identify the current owner. I received a prompt and courteous response to my inquiry about billing and my issue was resolved instantly. Excellent customer service - a rare commodity these days.

The service provided was accurate and detailed. The property report was exactly what I wanted giving all the information I needed, providing useful details of property improvements. If you need to contact support you will find a helpful live agent available to chat at any reasonable hour. I highly recommend PROPERTYREC.

I contacted the live chat and Debra handled my issue quick and effectively. She’s a keeper. I thought I would have to explain the issue and wait, but she took care of everything and took the weight off my shoulder. I’m grateful for the help and the understanding she showed with our chat.

Was charge for something I did not wanted, customer agent helped me to close the account so I don’t have future charges, even when this one I don’t have any knowledge. Don’t have anything else to add.

After requesting an owner's name by the add of $1.00, I wasn’t aware I would be charged $19.00 more. I contacted the customer care team and Patricia was very professional and handled my request promptly. I would recommend this company to friends, however I would make sure they read all the fine print.

Agent was prompt and extremely helpful. They were able to resolve my issue on my first attempt at contacting for help. They understood my problem and were able to provide a helpful resolution. Five stars. Would recommend this service to friends and family.

Ashley from customer service chat agent. Assisted me with no issues and straight to the point. I was confused on the services and the charges I received and they explained everything thoroughly. I was able to use the services to find the address of a property.

I made an error on my phone (senior citizen mistake), and the representative helped me fix it. The rep was fast and efficient. I was in my phone and without my glasses, so I made a mistake. I appreciate the help in fixing my mistakes. Thank you again.

I use the online chat to address an issue with billing for my account and Ashley was able to resolve it in a few minutes to my total satisfaction. I had an inadvertently signed up for a volume discount account when I only wanted a one time report. Highly recommend for the customer service.! Five stars.

This company is very customer friendly. They helped me with everything I was looking for and even more that I didn't even think of, being that I am a new home buyer there are things that I didn't think of that would be good to know. I will be recommending them to all my friends and family. Thank you again for all your help!

I needed a quick view of my property information. It was quick set up however, there was no option to cancel subscription. Russel was awesome with assisting me with what I needed today in chat! He was quick to action and promptly got to the point. He was kind and efficient.

I was helped by Debra today. She was fast and efficient and did an excellent job. I wish I could interface with more clerks that do as good of a job. The chat experience was real efficient too. At first I was discouraged about having to do things by chat, but the excellent and fast service made it a breeze.

The customer service was excellent in helping me with my account. I didn’t have to wait for assistance which was very nice. Very thankful for the quick and accurate service I received. I will use this service again if I need to pull records. Thank you.

I wanted to research one real estate property only to check if a property was in foreclosure and even though I didn't find what I was looking for, the report was extensive. The sign-up and cancellation was super easy and took only minutes. I can see how this could use a valuable research tool. Thank you, Patricia, for your help. :-)

Used their service thinking I was only being charged the 1$ fee to pull the records of a house I was planning on closing on. Roll around to August and I am being charged 30$ for a subscription that I didn't even know that I signed up for. I called my bank, who had actually informed me of the possible scam, and proceeded to call their customer support with my bank on the line. Whoever had picked up was extremely rude and dismissive, claiming that I should've known to close my account and it was my fault for the subscription. She offered the refund; despite the attitude she was giving but I will never recommend this to anyone. It is a scam to everyone and there is no transparency to their manipulative tactics. I would give it 0 stars if I could.

I asked them several times what I was being charged for and didn’t get an answer. After a Google search I found out it is a subscription monitoring service. I didn’t realize I had signed up for it, either at the records office or when made the home purchase.

My chat was answered quickly. She answered my question and told me why the issue happened. She then offered a way to correct the error and to be sure it won't happen again. She was kind, informative and professional during the entire interaction. Perfect!!!

I used your site to verify my mortgage title. Somehow, I accidentally incurred a bulk rate charge. I emailed customer service as soon as I saw the charge. Within hours Andy answered my concern and refunded the fee. I am very impressed by your business ethics.

The customer service (especially Debra) is fabulous!! They get right to the matter and solve it for you. I didn't expect the matter to be resolved so quickly. The chat was handy and quick. Thank you very much Debra! So satisfied with the whole service.

Richard was a HUGE help. He was very courteous and he was very understanding and fixed my issue promptly. I had made a mistake and he was able to help me right away and I'm so appreciative. I’m a little blind so I must have tapped the wrong buttons.

I used this service to access my property records. I was pretty impressed with all the information that was provided. However a few days letter they tried to charge my card again but the bank declined it. Anyways I contacted customer service right away and they voided any few charges and closed my account right away. That was handled good as well.

Excellent customer service, very responsive and helpful when I needed assistance. I no longer needed this service and they were able to help me cancel without any cajoling or hassle. Refunded the charge that had happened this day and were incredible quick and responsive.

Provides good accurate info. Good price and helpful customer chat. Not always easy to find accurate property records but was able to with this website. Will continue using for future needs and highly recommend to anyone needed property record information.

I had reached out for charges on my bank account. I did not recognize and was helped quickly to resolving the problem. It was a hassle free and easy to use the chat. Richard was the one who assisted and was kind and quick with his response and to resolve the issue.

I went to my local county office to assure no unscrupulous player had placed any liens on our account- they used a public website to look it up (and used my credit card information to do so). In the following months- I was busy planning a big trip- with lots of charges hitting my credit card-and I failed to make note of a reoccurring monthly charge of $20 from propertyrecord.com. I used their "chat" system to reach out and outline my issue (and my plea for assistance)- I got PERFECT customer service from Debra- She investigated the issue and refunded those charges- and closed my (still open!) account with them. I was quite blown away by Debra's efficiency, effectiveness, communication clarity and desire to do the right thing. Thank you Propertyrecord.com and Debra.

Ashley in customer support helped me to resolve a billing issue related to my account. She was very helpful and took care of the issue right away. It had to do with the volume discount package. I did not intend to sign up for this package and she deleted it from my account.

Ashley was very helpful and was able to assist with my concern. I would recommend and use this service in the future. Excellent source of service in verifying my concern regarding property ownership. Customer service was excellent and will definitely recommended this service.

Paid to get additional information on the house I was looking to rent and got even more information than I was looking for which is a great thing. Would use this service again in the future. Customer service was also fantastic when it came to closing my account afterwards to avoid additional charges.

The report wasn’t worth paying for. You can find all information for free. But customer service to cancel was great. She was Fast and very professional. Got it cancelled quickly. They should have an option for just one report so you don’t have to cancel future charges.

Patricia helped me and she was very nice and she was straight to the point. I asked her if I could get a refund for a service that I never received and she gave me options and was nice and helpful to provide me with the refund I requested. Thank you.

Support was quick and easy. Confirmation email in seconds. I noticed a recurring charge on my account. Messaged support and they identified the issue quickly and resolved it for me. Also received the confirmation email seconds after. Not sure why I was being charged monthly, so that might be something to look into, maybe make the site a bit more user friendly if possible

Paul was very prompt and helpful with helping me acquire a survey of my property. I’m trying to widen my driveway and the HOA is pretty particular on what they want. Paul was able to send my request to another specialist. Hopefully they are able to help me get what I need.

Richard was very helping in adjusting my account. I had signed up for a volume discount program by accident. He cancelled the subscription and explained that I would see a refund issued to my account within 3 to 5 working days. It was reported as fraud by my credit card company so naturally I was apprehensive about the transaction I will be monitoring my account to see if the credit is applied.

I was having difficulty canceling my account and contacted the customer service chat. Nancy was the representative I worked with, and she did an amazing job finding where I had gone wrong. She was able to rectify the situation in no time. She did a FANTASTIC job, and I am very grateful for her help.

The information I got from this service was very thorough. But I only needed it once so I canceled. I got an email right away from an actual person when I the record I asked for. Upon canceling there was no hassle. I simply went on the chat and a live agent processed the cancellation. Overall good service and value.

I noticed that I had recurring charges, thinking my first payment was for the report I requested. Contacted customer service and within seconds got a reply and resolved my issue. This has been the EASIEST to find and contact customer service department on any application that I have used. Thank you so much.

Somehow they said I signed up for volume discount. I did not or at least not on purpose. They immediately canceled and refunded to my account without delay. Very professional and makes me likely use them again in the future.