PropertyRecord.com Reviews

I didn't think I signed up for an account. I used it one time for a property check. It was supposed to be free for a short time? I didn't receive any notice that I would be charged? I don't like automatic signup deals.... The reason for the cancel was I only wanted to use it one time.

I needed to change my acct, and this person assisted me in doing what needed to be done. Now I know what needs to be done. I will cancel my acct and start over. I will open up a new acct. I have nothing else to say. To say anything else would be excessive. I am grateful for the information. That’s all, I promise!

I got what I needed. I think some of it could had been “free” if you know where to look. I was just in a rush and everything on this site was well organized. I canceled my account today to avoid future charges. Shirley was great to work with.

I engaged with Rachel in chat. My request was handled promptly and with remedy to my satisfaction. I was able to download the chat transcript for confirmation of the conversation and store as permanent reference.

Made a request to cancel services that I wasn't sure about. Quick and accurate response to my request to cancel account. No issues with cancellation so far. Once the request was made through chat services I received immediate response.

I had a great experience working with this company and would not hesitate to use them again. From start to finish, the team was professional, responsive, and genuinely easy to work with. The accuracy of the property records they provided gave me real confidence throughout the process, everything was thorough, well-organized, and exactly what I needed. Customer service was a standout as well; every question I had was answered promptly and clearly, without me ever feeling rushed or overlooked. It's refreshing to work with a company that takes pride in both the quality of its work and the way it treats its clients. I'm looking forward to working with them again on future transactions.

The reports are of high quality, containing valuable and well-organized information. Additionally, the program offers the convenience of an easy cancellation process when it is no longer required. The report provided detailed information about the property I was reviewing, making it great for house hunting and investigation.

Nicholas was very helpful and responsive in answering my questions and taking care of my request in a timely manner. He represents the company well and was very knowledgeable about how to handle my call.

I did not realize that I was paying for a package deal and I did not want that. I only wanted and needed the one property report for $1. They were quick to respond and refunded my money with no issues.

Customer Service via Chat worked great. Calling does not. Very helpful and friendly. I am still puzzled why the monthly recurring fee kept hitting my account no recollection of this being a recurring charge was to continue. It is done, and the recurring charge should end.

Very fast and responsive about my request. Also explained things in details. The process was easy to follow and the email came in as the confirmation. The staff member canceled and refunded my subscroption also closed my account. The whole process only took 5 minutes.

I thought my account was already cancelled in October, but I was still being billed. I requested, through Chat, to have the account cancelled immediately, which appears to have been accomplished. I am happy with the result, though I will be monitoring my credit card to ensure the auto-billing stops.

Very fast with helping me close my account. She did awesome on the live chat. The first time something like that was resolved so quickly. I really appreciate her efficiency. Thank you Shirley for being so fast.

Friendly, respectful and responsive to my concerns and questions. I was concerned that there would need to be significant additional information. Using the chat to resolve my concern was as efficient and simpler than trying to resolve my concern by the phone. Thank you.

I came to this website for my own home record. I needed one record and selected the 1$/1 record option. They charged me 20$ a month for their 1$ service. I didn't see it for a few months and lost a lot of money. Somewhere, somehow in the fine prints, they sneaked it in. Shady business.

I was charged $9.95 for property records but I didn’t expected recurring charge each month. I paid $9.95 plus $1 in the initial request. I thought it was a one time payment. When I chatted with an agent who was able to close my account and provide me refund. Thanks for help.

Amazing service. The live chat support is such a helpful tool. I used it and was I more than impressed. I will definitely recommend property records to friends and family. I requested for some records and got it quick. I was excited.

Representative took care of my needs immediately and professionally. I made a request to reimburse my charge, which was made in error. I am very satisfied with the speediness and the kindness that was shown during the virtual chat.

This company is king of the scam. Advertising getting info for a dollar. Then without your consent charge your credit card fees as often and as large as they think can get away with. BEWARE!!!! VERY SHADY company.

Today I realized I needed to fix an issue I was having. Helen was the "CHAT" person that worked with me fix the problem I was having. She understood the problem I explained and promptly took care to handle it in an efficient and professional way. I appreciated her kindness.

Very accommodating and friendly and respectful when I got confused on pricing and they helped me immediately in the chat box. I really appreciate that! I was able to get some info I needed to guess what the full market value was when my father passed.

I signed on to get the property value of my mom’s house for her estate lawyer, and have been charged $5.00 a month since. I chatted with Peter and he quickly closed the account and refunded my money. I wouldn’t recommend the service and I’d give it 1 star. But Peter gets 5 stars for being helpful and efficient.

I didn't read the fine print, which was my fault, and canceled the service. Kimberly was extremely helpful though with the canceling process and a refund. if needed in the future, I might revisit in the future if needed.

Be serious and display all costs on a single screen. Do not trick people with your fast-popping-up screens. I was charged for stuff I did not order, and I did not need (like the PDF). The agent in the chat room was very helpful and fixed it.

I tried to speak to a customer service rep, Emily, on the phone, and she was hostile and unhelpful. I had canceled this account in January, and then was charged in February after I had canceled the account, and so I wanted to be refunded for the charge since I had already canceled. She insisted that I was not charged, even though the charge came through on my bill. I did not continue to interact with her because she was getting increasingly hostile. I then went to the live chat, and Samantha was incredibly helpful and polite. She was able to help me iron out my problem, and I am fully satisfied with her help! Samantha was great.

Was only looking for the value of my mom's old house, the agent cancelled my account, in a flash and it was so easy, I appreciate it very much. Sometimes it takes an act of congress to get something done.

The representative was very helpful and resolved my issue immediately. They were professional, attentive, and made the entire process quick and stress-free. I truly appreciate the prompt assistance and excellent customer service. Experiences like this make a big difference, and I’m grateful for how efficiently everything was handled.

I was helped and my situation was resolved very quickly! I received the documentation and helped very quickly! Great Service! 😁 After I no longer needed the service, I requested cancellation and they obliged without delay!

Found your website, among others vying for my business, and glad I chose you folks. We found a property and are hoping to close Friday, March 13, 2026, so we no longer need the service. Lots of excellent information you provided. Saved me many visits to other government websites and phone calls to government offices. You folks do a good job. And the Live Chat person who helped me cancel my subscription was great. Very, very fast.

I’m grateful for the quick and easy response. I didn’t have all the information that I needed to fulfill this request. And the process of getting my refund back was fast and easy and I am very appreciative.

Quick and easy. Very clear and helpful. Most times chats are confusing. Thank you for your help and understanding. Thank you for the credit of 9.95. Thank you for your professionalism and care for your customers.

I was very pleased that I could clear up my problem with a simple chat. My experience with chats has not been simple until now. Thank you for the prompt attention to my problem! I had inadvertently signed up for some sort of subscription that I didn't need. Pam

Had a charge to my ATM card that needed to be reimbursed. Nora provided the service in 5 mins. I appreciate the quick service and the efficiency of the transaction. I am pleased with the result. Thanks.

Rep was very helpful and responsive. I was happy with resolution! I was grateful to get a quick response and a refund as I had no idea I was going to have an ongoing charge. After our initial search, agent was very prompt and attentive.

Report seems really thorough. There were names on the report not related to this property though. No link or help on why or how other names are being listed. It may help others but leaves me wondering.

I submitted a request to have my subscription cancelled. Customer service told me information needed to have subscription cancelled. I provided that information. Within minutes, I received a message that the subscription was closed, along with a confirmation number.. Kudos.

Virginia was a big help in closing my account. Very clear on the chat and quick to respond as well. She cancelled my account so I would not receive recurring charges and did so very quickly!! Thank you!!!

Great help and also help me understand what I did and stopped my charges. Great help! Closed the account and issued a refund, nice and courteous. Thank you for your help. Helped throughout the process quickly and efficiently

I was looking for a particular property that I perform bookkeeping services for and Propertyrecord.com helped! I just closed my account and it seems very easy. I do not have any more details than that.

Thank you for the opportunity to review the service. I was sent the link to the property records by my local town clerk to locate my records. I found everything I needed quickly and easily. Once I printed what I needed, all was closed. I appreciate the service for quick, accurate records. Customer service was also fantastic when I had a charge on my account I had not expected, they took care of it right away. Thank you for the great service.

I am a senior citizen who sometimes gets confused. I went online to access my property tax record with Marion County so I can have what is needed for my income tax submissions being prepared by someone else. I came back to what I had started, but had not received my property tax information/form, and had noticed from my bank that I was charged two separate amounts. I believe that I have been told someone will email me, and that one charge has been reversed (eventually). It is important that I have this taken care of this week before giving my papers to a tax preparer who has a deadline of March 15. The person chatting with me helped me.

PropertyRecord.com has been billing me two separate $20.00 charges each month since September 2025. I was not aware of any subscription, nor have I accessed any property records. I discovered these charges while reviewing my credit report and immediately contacted their support team via chat. The representative, Russel, confirmed the issue and escalated it to their finance department for refund processing.

I was able to look up the property record I was looking for. And received the information. However, I was not content with having to pay any additional fees for additional information. But the ability to close my account was quick and easy. Thank you.

Margaret in customer service is amazing. I used this service to find further information about a property and apparently forgot to cancel my subscription even though I deactivated my account and couldn’t access it but Margaret assisted me.

Your chat customer service person was nice, professional and helped resolve my issue. However, I do have an issue with using your site for a one time use and being automatically signed up for a monthly recurring charge. I don't think it is ethical to automatically sign somebody up for a monthly recurring charge. Your site was helpful and I would recommend to friends or family with that understanding and letting them know that they need to opt out of the monthly program.

I had a simple request - to cancel my account. It was handled quickly and pleasantly. I had accidentally signed up for your service, and really am not in a position to use it very often. So I was appreciative of the easy accessibility to get help with the live chat, and have my results so quickly.

Courteous and prompt customer service! Have no issues with the service and would use them again! Santana is probably the best group I have ever heard and would highly recommend them for any music aficionado.

Need assistance unsubscribing. Kimberly provided timely and professional support in getting this accomplished. My hats off to her and your service team. The services I required were short lived and very thorough. Thank you.

Messaged with a live agent named David about a charge that I didn’t want on my card. He reversed it right away and closed my account. Very prompt! Thank you for your help.

Chat feature personnel is amazing and very professional. Also helpful to answer any questions and immediate. Was able to get records requested and able to stop monthly subscription fee through chat feature.

I had an excellent experience. Gary was knowledgeable and efficient. I had a straightforward transaction to accomplish and Gary understood my request immediately. Please accept my appreciation for his excellent service.

I was curious of the charge I saw and didn't know I ever signed on to this for it to be a reoccurring charge and Peter closed my account so I won't be charged anymore in less than 5 minutes...

I wasn't happy with my purchase and they refunded everything. Very easy company to work with. I would like other companies to have this good of customer service. They made things very easy to refund and made sure I was happy with everything.

I needed to cancel the membership and Ryan help right away, sent me the cancellation confirmation, and no questions asked! When I first got into this website, I didn’t know that it it required a membership fee.

I didn't realize I was paying $20 a month for this service that I really didn't use except for a couple of times. I thought it would take a long time to close this account however, it took less 45 seconds. The customer service was very quick.

I was charged $20 for a package I didn't need, but the person I talked to refunded the $20 back to my credit card. They said it would take 3 to 5 business days. I had looked up one Property, but in general I didn't need the service. Thank you very much for your help.

I was more than satisfied with the customer service agent, Virginia, who helped me today. She got me an answer, verified that it was accurate and made sure I understand what steps to take next to fully resolve my issue.

I sincerely appreciate the help in resolving my issue promptly. I did not use any services on the website. I requested to close the account and refund the charges. The person who assisted me in resolving the issue was very helpful and courteous.

Ryan was very helpful. He quickly understood my request and within several minutes he had my account. From that point he was able to take action on my request. Start to finish it took five minutes. Extremely efficient, superb customer service.

Checking my statements from the bank, I found a recurring payment from the website. The team assisted me in canceling a recurring payment efficiently. Used the LiveChat option, and it took 5 minutes or less. Great service.

I never knew that I signed up for a recurring charge. Nancy cancelled it. Thank you. I also thought that I was on the county site. I never knew that you were a 3rd party. You should make these things clearer.

I disputed the charge of $20 to my account that I should not have incurred. I had it resolved using the live chat. The representative asked pertinent questions and eliminated the disputed charge promptly and accurately.

The PropertyRecord.com platform is user-friendly, boasting an intuitive navigation system that simplifies the search process. While it operates on a recurring subscription model, the platform's strength lies in its verified and reliable data. This data proves invaluable, especially when direct access to essential records is unavailable. I found the information to be accurate and comprehensive, making it a worthwhile tool for research.

I notice a couple charges that I did not authorize. The agent that I worked with was very thorough, professional, timely and resolved my concerns. She explained the process very well related to the charges.

I had a chat with Steve regarding a charge on my credit card that I did not recognize. Steve was very helpful in correcting my concern, telling me no further charges would occur. He cleared the charged and closed my account quickly. Steve was kind and did not accuse me of any wrongdoing. I would easily work with Steve again if needed.

PropertyRecord is very easy to use, accurate, and their customer service is very responsive. I recommend them to anyone looking for services in property information. I used their service to make sure my family was squared away for proper housing, it was critical in learning the lay of the land prior to making purchases.

I went to my state's website to view a public record and was shifted to this website. I don't like that I was charged to view a public record or that they are saving my payment details in their system.

My experience with my chat agent went well. She took care of my issue right away. I would do business with this company again. Even though it was an online chat the agent was respectful of my needs.

There was a longer wait than usual for a phone operator to assist me... so I decided to use the Live Chat feature -- in less than one minute, the chat was able to verify that my account was canceled already via the website cancellation feature. If you are using AI for this feature it is VERY efficient!!

I was trying to locate the assessed value of my property. The FULL report failed to supply that information! Your site lead me to three different reports and none of them gave me the information I sought. The cancellation process went smoothly, provided there are no more charges on my card. The agent who helped me cancel supplied me with the cancellation number **.

I was unaware that I had signed up for a membership/subscription. By the time I had reviewed by credit card charges, I had questions. PropertyRecord quickly helped me figure out where I had signed up by accident, closed my account and refunded me for the difference. It was a truly simple process with a very courteous rep.

A confusing website....lots of information but a bit unclear on how to find exactly what you need. Several small charges popping up for this and for that. But the customer service was excellent on both chat and phone call. I was able to cancel the ongoing payments easily and quickly.

The service was easy to use. I needed to cancel, as I only wanted one report, and my tech, Nicholas, was able to assist me in 5 minutes. Very pleasant. If there is any critique for the service, I would say to make sure people know they will be signing up for a subscription. I could have missed it, but I didn't see that written.

I looked up the address to get tax number. Was charged. And did not know it was going to be a charge every month.

Charles was extremely helpful and prompt on dragging with my request. I am extremely happy with the service and relieved that my request for a refund and cancelation was handled with great customer service.

Very helpful live chat service. Instant action on the help I needed and professional. Search use was super easy to use and user-friendly. Highly recommend to anyone and everyone. Information was sent to my inbox very quickly and detailed.

Service was good. Not sure how accurate the information is. Pretty sure I did not sign up for reoccurring payments however I was charged a small amount multiple times. Was quick to cancel and as long as I do not see additional charges it will be acceptable.

The support that I received today was fast and easy. I appreciate having a chat option instead of having to call in to someone. The representative was pleasant and listened to what I needed and took care of it quickly.

Good site, cooperative and helpful when needed, found the information I needed right away. I was happy with their pricing and their availability for customer support; they gave me the information I needed to make decisions.

PropertyRecord.com was a great help in looking up the information I needed. I would use them again. In addition, I needed help with my account and the customer service rep who assisted me took care of my issue immediately.

I just wanted to comment on the Great service I received on your chat line. I needed fees removed as I wasn't going to use the service again and requested help removing them. She already had pulled up my account and instantly removed them--very helpful. Thank you again!!!!

This site is nothing more than something you can get from any people search online. The name of their website and description of what they can access is misleading. I should be wise enough to know that I cannot get the information online that I should go to my local courthouse for. They initially ask for $1 up front but as you get to the point where you can see the report they asks for more funds. Before I realized what I had agreed to, I had spent $18.95 and they had my billing information. Again, that's on me. The live chat person I spoke with, Barbara, was professional and helpful. I am glad that the company has at least that going for them.

Using chat, Mary was very helpful. She removed the reoccurring charge from my bank account since I no longer wanted to use property record. Good customer service. Should the need to search another property, I will use property report.

Very nice person, helping nature, solved my problems. Help as what I needed. Very straightforward replies to my queries. The staff is very helpful nature. The report is detailed about past history and with all required details.

I didn't realize the charges on my credit card, and I appreciate the quick chat. It was quick and easy. The associate was respectful and kind and able to assist my needs effectively. Thank you so much. Overall, I had a great experience.

I have never had someone work with me in such an efficient and professional way. Great experience that I had when seeing I had a charge for signing up for something I was unaware of. They were very understanding and helpful.

The website is terrible. It does not allow someone to access their subscription info. VERY POOR SERVICE, and I'm sure it was structured that way to make it difficult to cancel. That is not how companies should do business. Stephanie from customer service chat was friendly and responsive.

I needed some assistance with my account this morning and Steven was very quick to respond, courteous, and professional. He understood my questions and addressed everything that I needed help with. I really appreciate his help today. Thank you.

I appreciated the information that I needed and closed my account on 3/1/26. When reconstructing a house, there was a so much paperwork and information needed to complete any process these days. This was simple and I appreciated it.

Super easy to complete my request, super fast! The agent was polite, and swift to address my needs in a quick fashion. Was able to cancel my account and cease payments within a minute. Thank you for providing excellent member's service.

I had been charged multiple times since my first and only payment for a property report. I was very unsure about getting my refund back. Richard quickly helped me find all my recurring charges and got my refund done.

Charles was very helpful. He cancelled my service as requested as I don’t need it. I noticed I had a 9.99 charge and I had not realized it was going go to be a monthly charge. I am very pleasantly surprised. Thank you Charles. Have a great day.

Excellent service and precise. Customer service was also very swift and courteous. Thank you 🙏🏼. Would definitely recommend this service and if you have any issues just use their “live” chat. Thank you.

I found the property information I was searching for quickly and easily. I later contacted customer support about a billing issue and received an immediate and professional response. I am very impressed with this company’s service.

Shirley did great resolving my issue. I only wanted a one-time history of real estate I have an interest in, to be purchased at $1.00, Today that charge and $20.00 showed up on my CITI account. I only needed the $1.00 basic report and never "clicked" for anything else as far as I can tell. Your site gets a bit confusing for a lay person, should explain charges upfront. Shirley explained thing well, and "hopefully" I'll get the Extra charge refunded as Shirley said.

Katharine helped me in the refund of 3 charges that were wrongfully taken from my credit card. She was able to quickly assess the situation while letting me know she was working to discover what the account was showing her and then to resolve it by crediting my card with an additional $60 for 3 overcharges. I am very appreciative for the quick and courteous response.

I recently contacted customer service to close my account, and I was genuinely impressed by how smooth and stress-free the experience was. The representative I spoke with was patient, professional, and incredibly helpful throughout the entire process. They explained each step clearly, answered all my questions, and made sure I felt supported from start to finish.

Service was very easy and accessible for me to use and understand. The public database made it very easy to find the information I was looking for as well! Literally the easiest and most straightforward of all the sites I've found out there. I would definitely recommend to those needing info pulled quick and orderly!

I used the online chat today and was very satisfied with the service. Agent was very helpful and was quick to handle my issue. I would use this service again when the occasion rises and would recommend to friends & family.

I ordered a property report on our property. It was done quickly. There were some questions about pricing but Anthony answered my questions. The report gives a lot of information, some of it I probably didn't need, but it was interesting to read.

This is a very good site to look for Properties information. The site helps me to find data of several properties and is very easy to navigate in the site. I also received data for possible relatives and neighbors.

The service is deceptive. They say it will only be $1 for a search, but they actually charge a $9.95 charge on top of the $1 search and then continue to charge. It’s hard to figure out how to cancel, also. I did use the chat live feature and was able to cancel and get a refund on a pending charge very quickly and the chat person was quick and effective. There really should be a menu choice to cancel on the website and there should be a clearer description of the charges when you sign up for the search.

SCAM. I purchased a property report with the assumption it was a one time purchase. Over the course of two months, I was getting charged small amounts equaling over $100. I contacted the company via their “chat option”. I was told I was billed only the $20 fee. I then provided all the 10+ charges, with dates, to my account to the person I was chatting with. I was issued a full refund after I threatened speaking with my bank about the fraudulent charges.

It is convenient to get a report for my house without going to any service agent. It saves me a lot of time and some money, too. I can check the status of my house anytime I need to in the future; just get a report with a little fee.

Wanted one report; and cancelled subscription, was refunded recurring fee, and I am very thankful to your customer support team for their performance, they did a fantastic job in my opinion. The team deserves recognition.

Online chat was so quick and easy. The representative accessed my account quickly and was very efficient. I'm very pleased with the service I received. The only drawback is the review process. The feature would not let me submit my comments due to the briefness of a 2 sentence review. So, I have to add more words to the review.

Thank you Peter for your expedient and helpful service. You were very helpful and courteous. You addressed the matter quickly. I did not realize that the additional costs were wrapped in. I appreciate your service. Babette

Great customer service. Timely, respectful, resolved issue. I appreciate this! Not too many places today offer this type of customer service. This gives me cause to return for future inquires and can ensure a positive, professional response.

I reached out and my problem was resolves within 2 minutes, very helpful. I usually do not have a good review for chats being the support, but you have outdone yourselves on having your live chats right there and ready to help.

I feel I was misled by the service and paid for items that I was not aware of and didn't need. Rachel from customer support was very prompt, kind, understanding, and professional. She handled the problem well and was great to work with. Thank you again Rachel..

Margaret was quick to help me solve my issue and was very kind. Thank you Margaret! I had ordered a copy, and somehow got put in a subscription that had recurring charges. She helped close the accidental account.

Was easy and quick. The live person was very nice, I pay because I need to see if I was in a deed of a property but unfortunate was not too much information. I saw all the information of the property but was not helpful.

I use the services and was very satisfied. I would recommend anybody who needs to do a thorough property check to look into the services. Everything was accurate and convenient. Customer service is very professional and patient if you need assistance.

I recommend them to anyone. Service was great even when giving me a refund it was quick and easy. I only wanted to purchase the $1 file/report and it charged me $9.95 but I spoke to live chat and they refunded quick no problems.

The customer service rep was wonderful. She found my information quickly and gave me the information I needed and settled my account for me. I enjoyed working with her. Will use the service in the future.

Unfortunately, I had to contact customer service regarding cancellation of my account. I have hit hard times and just can not afford to keep my subscription at the moment. But will definitely use again in the future. The representative took care of my issue very quickly. I am completely satisfied. Thank you very much. Every company needs representatives that are just like the one I had. They knew exactly what they were doing and handled my business great.

I found charges from bundle option I did not consciously order, and the agent completely satisfied my need for refund. This service response was prompt, expert, and committed to my needs. And the report requested was compete and thorough, also meeting our needs. I highly recommend this service.

The customer rep was very patient and accommodating! He answered my questions quickly and was very knowledgeable! He also was kind and understanding. I was completely satisfied with my experience and would not hesitate to use your website again.

I requested a $1.00 property value report and them $7.00 pdf file in December. Then began the Bi-weekly $5.00 withdrawals from my bank account. I purchased no bundle, as the Chat help desk called it. I have recorded the whole process to close the "Bundle", and I pray that the withdrawals cease.

I needed information on a property, I was able to access the information with ease using this site. After being charged for two months, I decided I no longer needed this service, Ryan with customer support was extremely helpful in cancelling my monthly subscription. I was pleased with how helpful Ryan was with handling my request.

Good information at a low cost. I found a lot of information about my property and the previous residents. It also helped me see sex offenders near my home that I never knew about until looking at these records.

They were very quick and responsive when I wanted to cancel subscription! I needed to check on a property and paid for it but then cancelled right away and he handled it very quickly. Their reports are very detailed.

I was surprised to see a recurring charge on my card for PropertyRecord as I don't recall making that commitment. I contacted Property Record to close my account. This was accomplished quickly and efficiently via chat in just a few minutes. Very professional!

I previously used PropertyRecord.com for information about my own property back in 2025. I saw that I was still being charged on a monthly basis, so I contacted your virtual assistant, Robert and he was very helpful. I no longer needed the services of the company, so Robert was very helpful in closing my account. Thank you for your help, Robert.

The chat agent explained my situation and resolved my problem. I greatly appreciate PropertyRecord.com working with me as I'm on Social Security and really can't afford the extra charges on my credit card.

Property Record has been taking my money regularly without my knowledge for nearly 2 years. However, once I caught it and requested to close the account and void remaining charges, they were efficient in helping me close out the account.

Donna was very helpful/resourceful and told me she would refund the 9.95 charge that somehow was charged to my Visa. I'm fairly certain I've gotten the information I needed for my home at ** Prattville, Alabama 36067.

Very simple to chat and receive the help I needed. I needed to look up information on my building and ordered a monthly subscription by mistake, and they took care of it in less than a minute. Thank you.

Used this site for records review. Had great results. Essentially, everything we needed was here. They were very easy to work with as well and answered all of my questions using chat. We recommend this site for your property search questions.

I rarely write reviews for websites, but today I felt compelled. In December of 2025 I wanted, a property record (property deed info for my property that was purchased back in 1984). I used Propertyrecord.com. I felt overcharged for the service at the time, but I wrote it off as a learning experience. Then in January 2026, I was charged twice again for something that I didn't request.

When I did my initial search for information I was able to determine what I needed to know. Unfortunately I didn't initially understand the pricing system on my inquiry which created two credit card charges I was not anticipating. However, when I contacted the PropertyRecord.com group I found them to be understanding and quite helpful in resolution of the problem.

I wanted to have my credit card info removed from the system, and it was accomplished in a highly satisfied fashion. I was looking for property info on a property I owned back in the 1960s but the system did not have records going back that far. I was charged a reasonable fee for this service and will pay that amount which I had charged to my credit card. Since I now know the record does not exit, I arranged to have my credit card information removed and this was accomplished in a very efficient manner. Thank You...

Whoever it was that helped was great. They handled the matter effectively and efficiently. It didn't take much time at all and everything was resolved. The only thing that was annoying was this review experience, but I know the people who help needs compliments to receive better pay.

I accidentally ordered this and the person who helped me refunded my money. I totally appreciated this. Very nice and extremely professional. THANK YOU! It was my fault and he handled it for me. Thank you Andrew.

The website wasn't the most helpful, as the reports were missing some important information regarding property owner details, but the live chat was responsive and very helpful. They were able to close my account quickly, and issue a quick refund for the part of the service that didn't work for me. The billing and pricing should be much more clear upfront, and include descriptions for each additional add-on feature.

I called for assistance, and they helped rectify my situation immediately. They were very efficient and professional. The site was easy to use and helped me find the information I needed. I was able to locate a long-lost friend, and she was ecstatic to hear from me

I chatted with Shirley; she was very friendly and helpful. She walked me through the information I needed and pointed me in the direction to help with understanding the information. The site was informative and easy to use. I received the information and was able to get a pdf as well.

The process was a breeze! I was attended to immediately after typing my question. I received my information less than a minute later. The agent was professional, courteous and efficient. I highly recommend this to anyone who needs assistance with property matters such as tax information or anything related to your property.

I used this website service for some my property look up for deed purposes and it gave me the information I needed. Definitely recommend this site for property records. It tells you who lives at said address as well as home and property information

I had an issue with overcharging but, customer service rectified the situation right away. The customer service was fast and speedy in responding to my email and they were very polite in their response.

The agent was fast and got my problem resolved quickly. I just had a short question about why my account was being charged $5.00 monthly, so the account was closed and it was refunded without question.

Pamela did great, helping me take my card off this account. It happened in a speedy manner and was very kind and efficient. I was worried at first, but she truly saved the day. I hope she has an amazing life!

Very helpful and knew exactly what I wanted. The assistance was immediate. No hassle. No questions asked. Did exactly what I requested in less than a minute. I totally admire the customer service provided.

Great assistance! Love the chat with agent! Keep up the great work for us genealogist researchers! I appreciate the customer service and information that was provided! I am a first time customer and found the chat with agent option very quick and informative rather than talking on the phone. Thanks for this option on your site.

I did a search for my husband and I kept seeing these charges come in for $5.00! What is this, so I found the website chatting with Debra and she quickly took care of my problem. I didn't know I bought a package deal!

I signed up for this account I thought as a one-month subscription. However, it was charged for 3 months until I was able to get in touch with them and have them cancel it. She also refunded my last $5.00 charge. Very easy to have this done through "chat." Thank you so much for your help!

Charles, my support person, was very helpful and responded quickly to my questions. I assisted me with obtaining a copy of my Marriage Certificate. I really needed the help. He responded quickly and comprehensively.

David helped with canceling my account (which I thought was already cancelled) AND refunded today's recent transaction. David was very prompt and courteous. Very quick and helpful. Didn't have to worry about now getting my refund.

----Very helpful and friendly, gave me all the information I needed, answered clearly, and I left the chat feeling happy and satisfied overall. Today now!---

Great customer service! Thank you for kindly taking care of my issue with professionalism and efficiency from start to finish. The staff was courteous, attentive, and took the time to ensure everything was handled correctly. I truly appreciated the clear communication, prompt follow-up, and the care shown throughout the entire process. It’s refreshing to receive service that is not only efficient but also genuinely customer-focused. I highly recommend them and would not hesitate to use their services again.