Power Home Remodeling Reviews
Chester, PA
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+4 more
About Power Home Remodeling
Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.
Visit www.powerhrg.com- Energy-efficient products
- Free project estimates
- Limited lifetime workmanship warranty
- Limited choice of materials
Power Home Remodeling Reviews
Filter by Rating
- (6,216)
- (420)
- (72)
- (65)
- (277)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed March 10, 2022
Everything was well planned out and has been very efficient. I had power come out in September and we picked out a bow window to replace our existing bow. The project has been smooth up until this point. I would recommend.
Reviewed March 5, 2022
Every point of contact I've had with Power Home Remodeling has been positive. We chose to redo all of our windows (9) and our sliding door all at once. The customer service has been exceptional and the quality of the product is instantly noticeable. Every part of their team has been so nice, which goes to show customer service goes a long way. Would recommend to a friend.
Reviewed March 3, 2022
We ordered our windows in October 2021. Our original install date was January 31, 2022. We were informed there may be some delay due to shipping delays, COVID, etc. Okay, we understand. Now months later, they tell us, "We are ready to go. We will be there between 8AM and 11 AM on March 3, 2022". We proceed to remove everything from the windows (drapes, blinds) and the area in front of the windows. So after preparing for them to come and altering three rooms, they call after 8AM and tell us, "We aren't coming sorry". We are paying so much money and continue to just get one excuse after another. I don't even want the windows anymore and now have to seek an attorney to see if anything can be done!!!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 28, 2022
I have done multiple jobs with PHR, but my siding job will be my last. I had a subcontract crew, damage to property, use of my tools, left a mess behind. One year after job completion, I have called for warranty repairs 8x, 3 of those have been because the siding fell off. I can't get anyone to discuss why my siding job has had so many issues and what they will do to fix it.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 26, 2022
I have used Power Home Remodeling twice before. This visit was a service call replacement of screen. They were on time and professional. The service men are respectful of the property. They answered question I had concerning my window operation. Great service.
Reviewed Feb. 22, 2022
I ordered windows for my home in April 2021, I was told July they would be installed. I had to call multiple times because they never showed up. FINALLY in November they installed the windows. One of the windows were broken upon arrival at my home and 2 screens didn't fit the larger windows. I was told in November; they would be back in 2 weeks. Four Months later, no window, no screens. I spend about 2 hours a week on hold trying to locate the windows and screens. Customer service is horrible and wouldn't recommend them to anyone. I am now threating legal action! Shame on you POWER HOME REMODELING! SHAME!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 22, 2022
I had a verbal commitment for warranty repair in December 2021. The Foyer window is damaged as confirmed by their salesperson. Yet, I have not heard from anyone via email or voicemails??!! I expected more from the gentleman.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 9, 2022
We have recently relocated to Clarksville, TN from Missouri and bought our home. A young man knocked on the door and spoke to us about our gutters (which he had noticed). We were offered the opportunity for a free quote and set a date. Tyler showed up and took pictures of the gutters and scheduled a date and time for them to be installed. Also while here, he measured each window in our home and gave us estimates for replacement when needed, but he did say the windows were in good condition. We liked his honesty. Tyler was knowledgeable, courteous, and professional. He took the time to explain everything and a contract was created, as well as the date and time for the installation.
The team arrived and were responsible, as well as professional. They got to work and completed the job. Jordan arrived the next day to inspect the gutters, making sure we were satisfied. Jordan was also knowledgeable, professional, and courteous. He inspected our attic while here and found items that will need repairs. He not only wrote everything down for us, but took pictures. Jordan was very detailed and super thorough. We are very satisfied with Power Home Remodeling and glad we made the decision to go with them. Our gutters look GREAT!
Reviewed Feb. 8, 2022
Do not use Power Home Remodeling. Several months ago I had them come in a give me a pitch for new windows in the house. The price turned out to be $36K. That was too much so I said, "No, thank you." Months later they came to my door and said if I let their specialist come back in they would get me a lower price than last time. I agreed. They did not give a lower price. The new price was just under $42k. I thought about it and I liked the Pella windows so I agreed to proceed. They were now going to send the preinstall tech and get the final measurements. I specifically said in he going find things and raise the price. I was told no and if he did he (the salesman) would give me his paycheck.
The preinstall tech came and found the salesman had made multiple errors and did not include tempered glass where in was required, only included 9 mull kits where 17 were needed, and did not put the grids on the windows as promised. (I have a text confirming that there were to be grids on the windows.) The new price was an additional $3200. We are now at just under $45k.
I said this is their error they need to fix it. They agreed the salesman made the mistake but if I wanted the windows I would have to pay the higher price. I called and spoke with the people in charge and they could have cared less about losing my business. The person on the phone even laughed about it. I cancelled the project.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 7, 2022
I purchased windows with installation from Power in 2015. One window lost seal and started frosting over internally. I called Power in March of 2021. At first call (spoke with Nick) I was told this would be a simple sash replacement (can be done very quickly). I called a week later to get update on scheduling a service visit (spoke with Chris) and was told then that replacement wouldn't would be ready until November 2021. As this was COVID related, I gave benefit of the doubt. I called in November (spoke with Chris again) and was told that this one window replacement wouldn't be done until spring of 2022. I called in February of 2022 (spoke with a woman) to get update and was told there was none. I was further informed that replacement windows take 12-14 months.
If you check all the complaint sites available, you will see that Power was building and installing windows all throughout 2021 (based on complaints). This means they lied about when this one window could be replaced. This is a simple replacement confirmed by their own service department. I have never received a phone call or email with status or acknowledgement of service need. They have not provided a service number to indicate that I'm in any queue. I just keep getting put off with perpetual blame on COVID while sales continues.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 2, 2022
The Crew was professional and did a great job. I wish this company offered more home improvement services as I have completed two services with them already and I'm very happy (Gutters and entire windows replaced). I would highly recommend them!!!
Reviewed Feb. 1, 2022
The finished product looks great. Personnel at the job site were pleasant. Unfortunately an electrical wire was cut during removal of the old roof. It was repaired by your company, but not boxed at the splicing and the electrical problem was not fixed with sparking at the fuse box. I had to get an emergency electrical service to come and repair the problem. Initially I was told that I was going to have to pay for that, but when I talked to a third person your company agreed to pay the bill, which they did not until I called the office a month or so later. Consequently a 2 day job took 3 days. Also, when the shingle packets were placed on the roof a lift/crane was not used and they were dropped causing multiple nail pops and loosening vents and a fan fixture.
Hi Barbara, we're glad that you're pleased with the finished work, but disappointed to see you experienced some undue inconvenience during the project.
That said, we're glad that we were able to work with you to resolve your concerns. If you ever need assistance in the future, please don't hesitate to reach out to our Customer Care team at 888-736-6335, option 4 at the prompt.
Reviewed Jan. 31, 2022
We had a Great experience with Power.. Wonderful guys. They placed the windows in..We would highly recommend their service...We didn't think that our home needed the repairs that we got but after the salesman showed us what that could do to our home...we were sold..
Reviewed Jan. 29, 2022
In 2020, I had this company replace 3 of my home's windows and did an excellent job and was so pleased that by next year, I had them come back to do the other windows in my home. In March 2021, I had Stephen come by to do an estimate to get me those windows. I was told in February of 2021 by a customer service rep, that I could get these windows replaced at a discount lower than what I received in 2020. This ended up not being the case initially and had to get Stephen to contact a manager to reduce the value of the windows as promised.
I did not receive my window delivery until September 2021 (6 months later despite being told 2 months by Stephen and 4 months by a project manager). The windows arrived either damaged or misgrided. I had all different grid configurations, one window had a shattered window pane, and one had screen shaped like a trapezoid and not a rectangle. Did they ask me ahead of time if they could install these windows when they unpacked them? No, they just went ahead and installed them as damaged so that I had no choice but to endure this company for another 6 months. Had I actually had the option when they unpacked the windows, I would’ve immediately told them I don’t want their products and that I want a refund. I was told that I'd be a priority and the new windows would be received in a month or two.
I didn't hear back from them until November right before Thanksgiving and I only had 1 window pane delivered and it was damaged. In December right before Christmas another PHRG agent came back to replace one more window pane and it too was damaged. The other day, more than 10 months since I placed the order, the remaining windows came in. Of the 8 windows arrived, 5 arrived damaged, defective, or misgrided. 2 windows had some seal failure and had white smudges on the inside between the panes of glass, 2 windows had 6 grids in the top when the other smaller windows in my home had only 4 grids, and 1 window had the width and length reversed so the window had the lock and keeps on the wrong side of the window!
This has been a complete nightmare! I've lost time from work by having to leave work early or take off from work. Even when I was called by a Power rep that they were on the way to my home and would be there in 30 minutes (I was never even called that someone would be stopping by ahead of time), so the company's communication (or lack thereof) has been as bad as the quality of the windows. If I had to do it all over again, I would have NEVER use this company and feel strongly about warning others! I have no idea how this company ever received an A+ rating on the Better Business Bureau or decent ratings even on this website. I either have incredibly bad luck with this company or they are somehow fraudulently writing good reviews about their company despite their seriously shotty product.
I feel like I'm stuck in this never-ending loop of having windows replaced. This company accepts absolutely no blame for these issues and blames it squarely on the manufacturer (despite the fact that they chose this manufacturer to make their windows). Prior to my delivery in September, I referred this company to a friend who had a 50K roof project with you. Thankfully, they were happy with the project otherwise I'd be mortified that I recommended them. Now, I'm telling everyone I know that wants a remodel to beware this company and the quality of their windows. I don't even want to replace the remaining 6 windows in my house with them because I don't want to go through this nightmare again.
I would sadly want mismatched windows from Anderson, Pella, or Tri-State Windows, before I consider this company to do a project again. What honestly adds insult to injury and would have at least mitigated some of this ordeal, would have been a simple gesture of a modest discount or a 'free window' for the ridiculous inconvenience this has caused. Whenever I asked about a discount, the customer reps shut it down thinking that they are somehow already providing me with a high enough level of customer service by replacing the windows (seriously?! That’s the least you can do if you want the remaining balance I owe you!).
Honestly, I would want a discount at this point because even the 'good windows' have flaws like this black tar like substance that is on the white borders of the inside of the windows and your technicians said they couldn't get it out. Had I insisted that they did, ALL of the windows would need to be replaced and I would be no better than when I started with my original windows. It would be nice to make this right... And making it right doesn't only mean getting me windows that aren't damaged or misgrided, but a true acknowledgement of this hardship that I've had to endure and your company's commitment to customer service and the desire to retain me as a customer and for me to actually want to refer your company.
As of now, I have very little faith in your company and your company's product. I'd like to see if they can change that and somehow salvage my window project, but I seriously doubt it. They aren’t going to offer me anything. I asked to speak with a higher up within the company, but that of course never happens. Just beware of this company and don’t necessarily trust all the good ratings that are on here. I honestly can’t imagine how the quality of their windows could be that good with someone else when ALL my windows that I received are of such a poor quality.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 25, 2022
In summer 2021, I agreed to a deal with Power Home Remodeling to repair rotting wood and replace fascia and gutters. The first crews showed up on time. However, after completion, I was unhappy with a few things, including the cigarette butts left all over my driveway and on my roof. They agreed to fix three items these on an agreed upon day, when I would be home. They called 2 hours after their start time to say the crew had been injured the previous day and would come in 3 days. No show, no call. They did show up 3 days after that, when I was out of town. They only fixed one item. I called to complain and was given a date 6 weeks out. I requested to not pay until the work was completed but they refused. No one showed in 6 weeks. Two items still outstanding. AVOID THIS COMPANY!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 21, 2022
Very Nice Windows to start with. Paid a premium price for product and warranty (4 comparable companies). Reported "clouding" of windows in August of 2019 - PHRG sent representative to site. Ordered 26 Sashes for replacement in Nov 2019. I call constantly and get put off. Windows are now awful and clouded over. NEED HELP.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 20, 2022
We had two doors and two windows installed. The first door required them to come out four times to correctly install (it still blows open if we don't use the deadbolt). The two windows were not insulated AT ALL, and when they came to insulate them, the tech noted that the door was drafty because it was warped. No offer to fix, just said that the type of door we bought often warps. It is freezing in my dining room and they will not come out to repair it until the end of March (in two months). The customer service rep mentioned that "they have been out several times". Yes, because your workmanship is flawed, leaving my house a drafty mess!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 19, 2022
Updated on 09/05/2022: Bought product due to "great" warranty. Picture window - or a basic 1950 split level living room nothing fancy - was installed 2017, failed and reported in 2021 to warranty dept. They said yes, their issue, will be replaced. 15 months (Sept 2022) later still no replacement just excuses that it has not arrived from the factory. Original build took less than 6 weeks. That's when I was a paying customer tho and not one a situation where PHR would be losing money.
Check out BBB and complaints against Power Home Remodeling. There are so many no rational person would do business with them. PS "Answered" on the BBB site means PHR responded to the complaint, not that they fixed the problem. And the other high ratings are bought - the sales rep gives a discount on the spot if you'll also - on the spot - put in a good review for them.
Original Review: Had a large picture window (8 x 4 ft) in my living room replaced by Power Home Remodeling. Original "custom" build took 6 weeks. I was impressed by warranty, seemed to be the best around. Turns out the warranty program exists on paper but that's it. The seal broke, the whole window is compromised. I reported the issue back in May 2021, Power verified it was their issue to fix. I was told it would be replaced in 7 MONTHS - not 6 weeks - in Dec 2021. No call from Power so I emailed warranty dept, no response. Finally called, got thru and was told yes my window is in the queue, but due to COVID the date is now spring 2022 and no they don't call and notify when there is a delay. They only call when they've got your window ready to go.
Filed with the BBB only to get the same canned response over and over. It's all due to COVID but yes I was told, no worries, my window is in the queue, that's why they can give me a date in spring 2022. And now the latest? Easy guess - the install date is moved again - sometime in the summer of 2022. How can my window be in the build queue for Dec 2021 only to be bumped 4 MONTHS to spring 2022 only to be bumped another 4 MONTHS to summer of 2022 for a total of 16 MONTHS (and still counting) if it originally took only 6 WEEKS to build it? Simple. Power is lying and my replacement window isn't in the queue at all.
Despite so called COVID issues Power is completing projects in my area including installing new window. Their sales reps have been thru the neighborhood twice this year soliciting new biz. It's just the warranty projects Power isn't interested in, that they can't get out the factory door. I don't expect Power Home Remodeling will ever come thru with the replacement window and I'll have to get someone else to replace a window that barely lasted 5 years. You should expect the same. Faulty products/workmanship, no customer service and warranty claims not honored. Shop somewhere else.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 10, 2022
First, let's start with the salesman. Once they start their script they will not stop. I had to put my baby to bed, and he did not care. He came at 6 pm and at 10 pm he was still talking. I didn't need the salesman because I already wanted to get their product. I just needed him to start the contract, which should take 5 minutes but he decided to start talking for hours. Then, the installation. They guys were super nice... but they ruined my blinds in the process. They put a sliding door and did not remove my blinds, a 900 USD blinds ruined. They tried cleaning it but the cleaning product they used discolored the actual blinds. The blinds were new; they only had 4 months. Brand NEW beautiful 900-dollar blinds now discolored with white patches.
Then the customer service. So, since I paid their service in full, I thought that I could call customer service and ask them to fix my blinds or paid for them, anything really to solve the problem. They pass you around from one person to another on the phone and keep you waiting. Allow me to illustrate the situation. "Hi, Power, what is your name, address where the job was done, the date of the job, what is the reference/job number and how can I help you?" After you answer all this, and you explain that they ruined your blinds... "Oh, let me transfer you to the right department." 15 minutes later... "Hi, power, what is your name, address where the job was done, the date of the job, what is the reference/job number and how can I help you?" So you answer all their questions again, and explain the situation. "Oh, let me transfer you to the right department" and an endless cycle continues.
I contacted them about my blinds one month ago, never heard from them. I send them an email with pictures of the blinds, never got a response from them. THE WORST THING is that the only reason I decided to get their product was because they promise life-time warranty on their windows. The house I have has their windows already.
One day, a salesman knocks at the door and starts telling me that they can change one of my windows because it was old, and they can do it for free because of the life-time warranty. So I said, "Sure." And then he asked if I needed a new window or door and I thought if it has life-time warranty then yes. He said,"Yes." He put me on the phone with someone at their offices to get the "old" window replaced for free. He said someone was going to come for a free quote. I said, "I don't have time for unnecessary steps. I want the sliding door, and I will pay right now. Just show up and do the job." He said, "no, we will send somebody to do the measurements." The day of the appointment, who do you think shows up??? A salesman. After talking for 4 to 5 hours, he makes an appointment with the guy who is actually going to take the measurements. By the way... that old window, IT WAS NEVER REPLACED.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Jan. 3, 2022
I met Power by someone knocking at my door. All of the staff has been friendly and professional. The sales person gave a very thorough demonstration and explain things very well to me. The overall product demo displayed all of the quality features that I was looking for plus the timing was right. I have had a great experience installing 17 windows into my home. Overall I would rate them as a 4.5 star experience but that’s only because I am currently still having the windows installed and want to see the final results.
Reviewed Dec. 18, 2021
Had an excellent experience all the way from sales to final installation. Very professionally done and great quality. I would certainly recommend Power and would rehire them again for any of my future home projects.
Reviewed Dec. 17, 2021
We love our new home! From the initial visit and introduction to the final install and inspection everyone on the Power Home Remodeling has been professional, friendly, and superior in their communication. The products are high quality, great-looking, and very energy-efficient! We feel like we're living in a brand new home! We couldn't be more satisfied or happier with our experience from start to finish.
Reviewed Dec. 3, 2021
Today is December 3, 2021, and our windows STILL haven’t been installed. October 26th was our initial window install date. We took off work and moved furniture from the windows in each room in preparation for the install. That was a wasted day of leave. When I called PHR the first time the person apologized and suggested we move our furniture back until all of the windows arrive (REALLY!!). I thought his suggestion was insensitive. He did not know the effort it took to move furniture so the installers would have space to work. Moving the furniture back would be even more of an inconvenience. Here were our choices:
2. Leave the furniture in the dining room and other areas in the house until after the install which at this point may be after Christmas or the New Year (Inconvenience).
We were given two separate arrival dates and there were shipping delays for both dates. We have been extremely patient and understanding about the delays, but it is getting frustrating. Today, I called PHR (610-874-5000) and spoke to a person and then transferred to I believe the installation department. The person initially was professional and polite but once I expressed my displeasure, he became condescending, tried to interrupt me while I was talking and would not take ownership with the delay. He blamed shipping and said he has no control over that.
As a customer, Sales, Shipping, Installation and Professionalism are part of the PHR package and should be of most importance to the company but obviously he didn't think so. Due to my inconvenience, I asked for compensation (a discount or something!!!) so this horrible experience would be tolerable. That's when my experience became ever worse. He said he couldn't do anything about compensation in a real dismissive way. Then he said to me TWICE, "What do you want me to do? You haven't even paid for the windows". Wait What?!!! I signed a contract so regardless of whether I made my first payment or not I am still locked into this contract which I have to pay. So let me get this straight, the customer is inconvenienced and there is nothing that can be done?
My wife then told the person that she took off twice from work for the install. I heard him say to my wife, "Well no one told you to take off and you are not getting compensated for that if that's where you are going." At that time I took the phone from my wife and told him that he is unprofessional and not to talk to my wife like that. I asked for his name. He said his name was Patrick. I don't know if that is true though. I was already frustrated about the experience and inconvenience, but I became even more angry with "Patrick's" unprofessionalism towards me and my wife. "Patrick" began interrupting me as I was expressing my displeasure with his condescending and disrespectful attitude. He then apologized that we felt he was being condescending and disrespectful (key word "we felt"). At that point I couldn't continue communicating with a person that I felt didn't care about his customers, so I hung up the phone.
Now our new date of shipping is December 13th. At this rate it will be 2022 and we still will not have our windows installed. This experience with Power Home Remodeling at best has been disappointing, regretful, and inexcusable. My question to you is what ever happened to old school company norms and values with customers. I remember when businesses would compensate customers for bad experiences. I am not demanding anything. I'm only asking what I feel is fair and reasonable. They are only concerned with you signing the contract instead of a satisfied customer.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Dec. 2, 2021
We had all of our windows replaced and they did a wonderful job. Very neat and professional. It did take 2 days since there were so many. They are beautiful. There were a few scratches but they came from the manufacturer. The warranty took care of all replacements with no money out of pocket. This is the best warranty I have ever seen. I recommend the Power Company. Thanks.
Reviewed Dec. 1, 2021
Power Home Remodeling is a breath of fresh air in the construction industry. Their customer service was topnotch in my experience with them. They actually answer the phone and work to make sure you are completely comfortable and satisfied with what you are getting. They also had the best price and best quality materials from all the estimates I received. Their installation crew did an excellent job of installing the siding, and also cleaning up afterwards. I highly recommend Power. I could not have been more pleased with the results as well as the entire experience from start to finish.
Reviewed Nov. 29, 2021
They take 5 hours to deep sell you and your wife. They do not want to go through their sales pitch unless your wife or lady of the house will be present. Their approach is to sell the wife so she can sell the husband which my wife found annoying since I make all the financial decisions for a reason. Seems a bit sexist to me honestly.
Anyway, they sell you the promise of a job done right the first time using their "specially trained technicians" but that's far from what you actually get. I had to have them come back 2 more times after the original install and each of those returns required a site walk first so in the end I think I met 3-4 different people in route to getting the job done right....which was often not convenient for me and had me leaving work early to make it work.
The installers only care about how fast they can get it done and it shows. They cut a lot of corners and did not install the product properly. I'm guessing they normally get away with poor installs because people don't know what proper installs should look like. I knew very well how everything was supposed to be installed and called them out on their "specially trained technicians" who are supposed to be the best based on their sales pitch. The second time they came back was to redo one side of the house and THEY DID THE WRONG SIDE even after I walked the issues with another representative and showed them everything.
People are not communicating with each other over there. The left hand didn't seem to know what the right hand was doing. In the end they finally got it right but only because I recognized poor craftsmanship and I had to ride them to get the product I was paying $10,000 for! Lastly, I would not sign off on the project until it was done properly so they called my wife and tried to get her to sign off on it BEFORE THEY MADE IT RIGHT. This was another thing that really rubbed me the wrong way as they knew they still had to come back and I felt that they were trying to get out of it by virtue of a project sign off document. The people were nice enough however, their end game is not an honorable one.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Nov. 26, 2021
Pushy salesman told me multiple items that would be done, ended up being not true, I'm sure just to get the sale. I was told by the salesman that the side of my home, where the original wood siding was warping a little, would now be straight after they installed the new vinyl.. LOL, NOT! I also notice the siding sounds like a bowl of rice crispies... Yes, it snaps, crackles & pops. They include shutters as a "complimentary" item, and lo and behold, they orderd two sets of shutters for two out of five of my front windows incorrectly. I'm still waiting 3 months later for the correct sized shutters, with NO follow up on the status. I'm not all that thrilled now with this vinyl siding, plus they still have not completed the job as promised. Install late 8/21, review late 11/21.
Thanks for taking the time to share your experience.
While we regret any undue inconvenience that occurred during your experience, we're glad to see that all outstanding service concerns have since been resolved.
If you need anything in the future, please reach out to our Warranty Service Department at 888-736-6335, option 2 at the prompt.
Reviewed Nov. 20, 2021
They came out for a free roof inspection. Friendly inspectors, easy to understand the roofing products that Power offered and a surprisingly good warranty. Installation was smooth and good communication leading up to the install.
Reviewed Nov. 19, 2021
Initial contact was with Derrin (sp?); he was very professional and knowledgeable. Then we met with Miguel (congrats on nuptials); he knew answers to question before we even asked. Next Patrick came out for pre-install; thorough should be his middle name. The asbestos team and siding crew worked quickly and well. Erin came out for QC; I think we got their A Team all around!
Reviewed Nov. 8, 2021
Talked to them about siding for my home -- they set up an appt to tell me all about it, etc. --- we chose the siding, etc and within a few days they notified me of the date they would start (which was a little less than a month away - October 18). Did not hear anything else until a couple of days before they were supposed to start, I get a call that the group (or whatever) they deal with for waste management cannot deliver the dumpster to my location. I was told that they are working on getting it straightened out and will try to go a different route, and as soon as they get it arranged they will set up a new date to start.
Don't hear anything and after about a week, I call. Told by (supposedly) one of the VP's that was working on it that they were still trying to get everything arranged. Another week - no call or anything, so I call again. Same story from same person. About 5 days later, I call again because I haven't heard ANYTHING. I did not call last week, so I called today. Now I'm told that they can't do it at all because the group they use to do the siding does not even come to Jackson! Not just that they can't get a dumpster here, but they can't do it at all! No one ever bothered to call or email me at any time!
Reviewed Nov. 2, 2021
Crew of 2 men were professional and polite. They worked hard to protect existing areas around install sights. They thoroughly cleaned workspaces and removed all materials removed before new windows were installed.
Reviewed Nov. 1, 2021
The windows were installed very quickly. Even though a huge storm had come in, they put up plastic and took care Not to cause any problems with the rain getting into the house. Everything was gone over with me window by window when they left. Someone came the next day and checked in with me to make sure everything was installed accurately. I absolutely love the windows! My first electric bill was $50 lower!
Reviewed Nov. 1, 2021
Quality of product installed is probably above average.. When the quality assurance inspector followed up, he made a HUGE push toward selling us more and ignored the current project actually getting finished.. After 3 weeks of waiting for the finishing touches my wife called to complain.. Only then did someone actually come out and complete the work.. Still waiting on partial refund for work included in estimate and not performed... Still waiting for replacement screens damaged in shipping... Still waiting...
Reviewed Oct. 29, 2021
Great experience from start to finish! All of the people from the company have been personable and professional. They are prompt and the roofing and gutter companies were knowledgeable and worked very hard to finish in a timely manner. I highly recommend Power Remodeling for home improvement work!
Reviewed Oct. 27, 2021
We hired Power to replace our siding, gutters, windows, and 6 glass doors. Crews were clean, polite and worked quickly. Products look beautiful and are guaranteed for life. Our house is transformed and more energy efficient. The whole company takes great pride in their work and we will definitely use them again.
Reviewed Oct. 16, 2021
Power was great helping us go solar. The install was timely and professionally done. All inspections passed quickly. We've been loving checking the app or webpage to see how much energy we're generating day to day.
Reviewed Oct. 15, 2021
Great to work with through the whole process. Everyone took the time to answer any questions I had. Lifetime warranty gives me peace of mind to know they will address any future issues. The front door looks amazing.
Reviewed Oct. 7, 2021
The whole team was courteous, thorough and professional from Quentin, who sold without being pushy and "salesy," on. Bridget was the team member who did the pre-inspection and measurements. She was lovely and clearly enjoys her job. The installation crew members, John, George, Ben and Harry were also courteous and professional. Everyone arrived on time and I totally trusted them. Mitch from Quality Assurance was there to verify the quality of the work. This organization seems to do a good job of respecting and valuing their employees and it gets passed on by the employees to the customer. It is rare to say that a construction project is a pleasant experience but this was.
Reviewed Oct. 1, 2021
Powers replaced every window in our house. 21 windows and 4 sliding doors. I love the windows. Powers did a amazing job. They were professional, thorough and fast. When they left, you never knew they were here.
Reviewed Sept. 22, 2021
I have noticed that my air conditioner has been running less often and is on for shorter periods of time now that the windows are installed. On the down side, the install for my 14 windows had to be broken up due to 4 windows not being delivered before the install date. The 4 windows finally showed up 2 weeks later and were installed on a day I had to work so I was not able to inspect the finished install before having to sign that it was completed to my satisfaction. Later when I did get a chance to inspect the last 4 windows, I noticed that the little vents on the bottom that lets moisture drain but keeps bugs out were damaged or sealed with caulking.
On the first install date the crew that came out seemed to be competent and taking their time on the job, of course I was asking questions and watching most of the time. On the second date, while I was working, the install finished sooner than I thought it would, the before mentioned vents, and one window that has a curved top had a 4 inch paint drip from where they painted the curved board above the window to match the trim around the rest of the window. Besides minor issues, that could have been avoided if my work schedule was not so volatile, I'm happy with the windows. Just waiting on the door replacement to finish the work order.
Reviewed Sept. 20, 2021
Very professional from start to finish. Andrew, the sales rep provided very detail information on the product (windows). What caught my attention was the lifetime warranty. We scheduled the appointment and the installers arrived on time and was professional arriving. They install the windows and cleaned up behind themselves. Will definitely, use them again to install additional windows and other services.
Reviewed Sept. 19, 2021
Everyone was very pleasant and respectful of my property. They did an excellent job while installing my merchandise. They cleaned up after they were done with the project and answered all my questions.
Reviewed Sept. 17, 2021
From the planning phase through to the windows being installed, the process was hassle free and the end results are beautiful! Definitely enjoying these new windows over the old ones! Rooms stay cooler and I can actually enjoy a fresh breeze
Reviewed Sept. 15, 2021
We have worked with Power on windows previously and now had them replace all of our siding, trim and gutters. The quality of their products continues to impress me. The siding looks amazing and has upgraded the curb appeal of our entire house. We also really appreciate the comfort of the lifetime warranty. We are very happy to that we went with Power for both projects (the windows are also amazing)!
Reviewed Sept. 9, 2021
Power is a great Home Remodeling company. They walk you through all the steps and are always in contact if anything needs to change relating to weather. The job was done perfectly and they cleaned up after. You wouldn't even know they did anything.
Reviewed Sept. 8, 2021
From the initial contact with Ryan, who was fantastic, to the follow up with John, also fantastic, Power Home Remodeling made our experience easy and straightforward. The work was completed in two days without much interference in our day to day routine.
Reviewed Sept. 7, 2021
Doing our very first major home update couldn't have gone better. Great product, even better customer experience. Thank you to Keith, Joe, Matt, Gabriela, and Hang for a job well done and thorough follow up.
Reviewed Aug. 31, 2021
Updated on 05/06/2023: This is an update of a prior review from 2021. On 12/20/22 PHR arrived to deliver and install 11 upper sashes previously ordered. Out of the 11 ordered, only 10 were brought. The windows were all bowed. The frames were not square, and I had to install weather stripping on them to prevent cold weather coming in. The installer reported the problem to PHR and all windows were re-ordered. Also, the lower sashes had failed, and he ordered a 8 lower sashes. On Jan 4, 2023, The field representative came to inspect all the windows, took pictures and reassured me they were ordered. As far as expediting the order, he could make no promises to me. All the delays are "due to covid". It has been 5 months and I still have no idea when I will be getting the upper sashes (again), and the lower sashes ordered on 12/20/2022. I would not recommend Power Home Remodeling to anyone.
Original Review: We had 22 windows replaced in our home in 2013 by PHR. We now have 11 with broken seals. PHR says it will be 9-11 months for my replacement windows. In retrospect, their sales pitch was really good; Lifetime guarantee, etc. Installation was handled well. Customer service is polite and professional. I'm not happy with the QUALITY of their windows. Surely it is not normal for 50% of the windows to have broken seals after 8 years. Buyer beware!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Aug. 26, 2021
I had a good experience because the salespeople were very kind. They came with a lot of patience and also made me understand the process easily. The installers were very polite and quick with their work. They also cleaned up after themselves.
Reviewed Aug. 22, 2021
The window installation process was performed in a professional manner. Attention to detail was excellent. Cleanup was performed during and after each step of the process. Following installation, each window was presented for inspection. Features and functions were explained and demonstrated. Overall the experience was excellent. Except for new windows one would never know anything happened. Four thumbs up from both the wife and I!
Reviewed Aug. 18, 2021
Very professional and courteous and work done on windows, doors, and roof. Have been excellent with very good finance packages and warranties on work completed! Power inspectors are very detailed with what is needed and why by showing pictures of actual problems and explaining the ramifications if you wait too long and alternatives how to set goals for future when the time is right for you.
Reviewed Aug. 17, 2021
The installers were professional and well informed of how the installation of windows and the questions I asked regarding the installations. As far as the inspector rep. all he wanted was to sell me additional work, siding. Also was not present when the job was completed. This is very negative!!!
Reviewed Aug. 17, 2021
Quality product and very professional representation for the company. I have recommended Power and will continue to do so. Very focused on the customer's satisfaction and doing an excellent job. Wish other companies would follow their customer relations model.
Reviewed Aug. 16, 2021
I had a professional and worry free experience with Power Home during the entire process. They installed new roof, insulation, shutters and gutters. Their staff took care of all the necessary permits and clean up. They are punctual, courteous, transparent and receptive to any questions. I will definitely use their service again to install new siding in the near future.
Reviewed July 30, 2021
Great experience from measurement, estimate to ordering, delivery and installation. The sales and quality control teams did a fantastic job explaining the process and demonstrating the window operations. The quality of the windows is amazing and I hope to start saving on heating and cooling costs.
Reviewed July 30, 2021
Power Home is the Best and I would recommend them to anybody. We’ve used them twice now and both went perfect. Very Professional, courteous, clean, and honest throughout the entire process. Very Happy Customers.
Reviewed July 29, 2021
We signed papers back at the end of 2020 for installation this summer. Financing, warranty, quality and price all influenced our decision as well as the young man that first came to our door and each employee since. Great company and staff! Our windows look phenomenal. Should have done this sooner!
Reviewed July 28, 2021
Everyone we spoke with was very professional and helpful. They had our best interest in mind and were not worried about how much they could charge us. They met and exceeded all of the timelines, even finishing a couple days earlier than projected!
Reviewed July 28, 2021
Updated on 07/29/2021: We had the gutters replaced today, everything was good. The crew was very courteous and when I pointed out that they missed one they did it in the pouring rain. One issue I had was having to call the office to see when they were coming because of the storm coming our way. They gave me a time but they were an hour late. But all in all happy with the results so far.
Original Review: Had my roof replaced today. They were earlier than I expected but that was ok. The crew was very polite and courteous and helpful when I had questions. Their clean up was excellent they got almost every tiny piece of roofing in my yard, driveway and plants. Having gutters eaves and a door also done.
Reviewed July 26, 2021
From the initial contact everyone that I have had dealings with have been the most courteous and friendly. From salesman to the crew of installers. No surprises, no additional costs. No delays. No promises not kept. I would recommend this company with full confidence.
Reviewed July 22, 2021
Initial touch point through the siding replacement was a great experience. Materials were well designed and went above compared competitors. Would definitely recommend using this company for future products and work!
Reviewed July 21, 2021
As repeat customers we are very happy with the service Power provides. The quality of their products is excellent. The install went well. We would recommend Power for all your remodel needs. Mitch provided all the answers to our questions.
Reviewed July 20, 2021
Quality people, quality product and quality service. The salesperson fully explained the product and pricing options. The installers we friendly, polite, and professional. If/when I need a service they can provide, I will definitely call them. Highly recommend this company.
Reviewed July 20, 2021
Our experience has been wonderful, from the sales visit to install. They came back when everything was done to make sure it was all up to their standards. They noticed things we never would have and had the fixes scheduled within a week.
Reviewed July 14, 2021
Power Home Remodeling has been great to work with. Everyone has been incredibly professional and communication has been excellent. This is our second project with Power and we would highly recommend to anyone looking for a 5 star experience.
Reviewed July 13, 2021
The guys were on time, neat and polite, and they got the job done super quick. Very satisfied. We appreciate the thoroughness and quality. Jesse, Abby, Juan, Nick and Logan were all a pleasure to work with.
Reviewed July 13, 2021
From start to finish pleasant interactions. The windows are beautiful! Overall great experience. Was also pleasantly surprised by the quality assurance guy who came in and found a few minor tweaks that were needed. Made me feel like they were truly thorough not just checking off boxes.
Reviewed July 6, 2021
Unfortunately, I cannot give lower than 1 star - Power Home Remodeling doesn't even deserve this one star! This company has been a horror from the initial stages!! My nightmare began the day they were scheduled to install the windows. They didn't show up, but called on the day they were supposed to show and said the order wasn't ready. This happened twice!! When they finally show for the installation, they didn't close off of the sections they were working in, left my home exposed to the cold, they were supposed to work on 1 room at a time, but they were all over the place. Needless to say, NONE of what they claim to do. They didn't finish the job in the 2-3 days as they promised. The job actually took almost 3 weeks before they came back to fully complete.
We tried to push them for earlier, so they told us our window would be replaced on July 6th, 2021. Today is July 6th and we received a call saying our window is on backorder! Would you believe that?? And their customer service representative told me [verbatim] "You have been told that we cannot tell you when the window will be ready, we will call you when it is and that is the best we can do." Their customer service people need to be more informed and better trained to handle unhappy customers since they are working for a company who doesn't provide the product or service that they advertise.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed July 2, 2021
I was sold on Power Home Remodeling with a demonstration in my house of how strong their windows are and given a hammer to bang on their sample window. Well I guess that might have been a different window than what they actually installed, because a lawnmower threw a rock at my window and broke it. And now they refuse to fix it for free and want $650 to replace a piece of glass. How is that fair? They even had the nerve to tell me that if they replaced every piece of glass that broke for free they would go broke. I guess a lot more of their glass breaks than they lead you to believe when they make their presentation! And they also sell you on a lifetime guarantee. I guess my lifetime is up at just over 1 year. I definitely do not recommend these people!
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed July 1, 2021
Power came to replace 3 windows and a sliding glass door. They were very easy to work with and had 0% finance and no payment until completion of project. They were thorough when replacing windows as well as cleaning everything up. I would highly recommend.
Reviewed June 29, 2021
Amanda who came and stayed for a long period of time explained everything that is needed to remodel our house. She's knowledgeable and expert of the things she's doing. The guy who came after Amanda is also knowledgeable, explaining things to what is needed. And also the guys who did the work on our gutters and some sidings know what they are doing, they came and just do their job.
Reviewed June 28, 2021
Sales team that introduced the program were very professional. The sales team that did the survey at my house were very well organized and were spot on with their assessment of the condition of the roof. The installation team were second to none on their knowledge of their profession as well as work effort. Total job completion was over 12 hours including clean-up. As for the products they seem to be of very good quality and unique. I am very pleased with the experience as well as the results.
Reviewed June 28, 2021
Power replaced my gutters and fascia. The quote was given and everyone who came out was wonderful. The most important thing was their professionalism. We found them on Angie's List. From first contact through today everyone was wonderful and thorough. We had a presentation and they showed us where the damage was as well.
Reviewed June 23, 2021
We started out with a door to door salesman who was very personable and great at his job, we found the man who came out to do the demo very knowledgeable and made everything easy to understand. Finally to the day of install, we had a three person crew here to do this and they were all very professional and friendly. They asked at various intervals if we had any questions and were we happy so far. They have done a really good job of installing and our quality control person has been great about explaining how everything works and the warranty information and all our general questions. I have found the entire process to be easy and straightforward. I love the windows, they have improved the look and the energy efficiency of my home. I would happily recommend Power to anyone looking to do windows in their home.
Reviewed June 23, 2021
Overall this was a five-star experience with my new windows with Power. I met them by someone coming to my door and I was only interested in gathering some information at that point. However, after seeing the product samples it really drove my decision to get windows for my home. I was impressed by the professionalism, the communication and how clean and organized the actual project went. I would recommend using power in the future and in fact I am planning on having them do my garage roof as the next project!
Reviewed June 22, 2021
Kc was great! Love the way he explain about the window. The installation of windows was great, the guys was very organized, they definitely know what they were doing. Love the fact that they remove all the garbage! They clean up so well after.
Reviewed June 21, 2021
I used this company last year to replace our bay window and they knocked it out of the park, not only was the quality of the window outstanding but the customer service and warranty department were extremely helpful. This year we replaced our entrance door and we are very happy with the outcome.
Reviewed June 19, 2021
My husband and I would like to thank Rilley, Matt, and the rest of crew for doing such a great job with our project. Our house looks like a brand new house. The staff is friendly and they explain everything in great detail. The job was complete a day early then expected. The work crews were awesome. They were very good with their clean up and instillation. We would definitely refer the company to others.
Reviewed June 19, 2021
Roof replacement was done as described in a timely and professional manner. Preplanning, appointments and post inspection all performed well, and would recommend this contractor to others. Five Stars.
Reviewed June 17, 2021
Contacted Power after they did excellent work on my neighbors home. Sales process was very informative and easy. Installation crew was quick and efficient. The quality assurance manager Dave, was more than efficient. Clear and concise with communication. Very pleasant to work with. Knew an abundance about the company, products, and installation process. Along with any other questions I had. I would definitely recommend this company!
Reviewed June 16, 2021
Came on time, were friendly and knowledgeable, cleaned up and it was like they were never here. I would definitely recommend this company and will use them to finish the rest of the windows in my house over the next couple of years.
Reviewed June 15, 2021
This crew was amazing. Not one argument and They worked as a team and finished a 40 square roof in 1 day. Justin was great and explained the companies process to a T. My wife and I are very pleased and would recommend this company.
Reviewed June 15, 2021
Justin **, the sales representative, was a very impressive young man, and created high expectations for the company. Their pre-installation process was very professional and well-organized. He also emphasized how much the company loves to hire veterans, so I was expecting at least a few vets on the crew. However, when the day finally came (took a while to get the financing together, then it wouldn't stop raining), the 7- or 8- man crew was all Mexicans, and only one of them spoke English. They were very polite, cheerful, and hard-working. They worked over 12 hours getting the old roof off and the new one on the same day, and did a very thorough and conscientious job of cleaning up.
I can't say for sure that any of them were in the country illegally, but their near-total lack of English skills makes it likely that some were. I have nothing against Mexican men that are skilled and willing to work. In fact, it is their skill, and their willingness to work long hours at demanding physical labor, at lower wages than American workers, that makes them so valuable to employers. However, I do have a lot against the employers that hire them illegally. If they couldn't find work here, they would go home to Mexico. Instead, they stay here, live off the grid, and become a political football, getting scapegoated as criminals and blamed for just wanting a better life. All perpetuated by unethical hiring practices by American companies.
I'm not saying that Power Remodeling is engaged in illegal hiring practices. I'm just saying that aspect of it had a smell to it, and it was not what I was expecting. I have every reason to think the job was done right. But that remains to be seen. Power Remodeling is very expensive, but it will be worth it *IF* the roof wears as well as they say it will. Their 50-year transferrable warranty was a major selling point, without which we never would have chosen to hire them. So we'll have to wait and see what kind of warranty issues we end up having, and what kind of warranty service we get.
On the day the job was completed, they did not provide us an invoice or any proof of purchase, which I found shockingly unprofessional, especially in light of how very professional their pre-installation operation is. The crew supervisor (a woman who spoke English and Spanish) promised us an invoice, but never delivered, in spite of two reminders. So I called the company's 888 number and a guy named Dylan in Warranty Service also promised us an invoice, but also never delivered. Finally, after a full week had gone by, I called the 888 number again. This time they put me through to Installation, and a gal named Meghan provided me an invoice by email within 5 minutes after we hung up. So here we are, $30,000 later and a day of constant noise and pounding, with a new roof we hope will hold up, and a warranty we hope will prove worth the money. Time will tell.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed June 12, 2021
I had a great experience with Power Home Remodeling. Did a great job. Love my bay window. I give thanks to KC for coming and convenience me in getting a window with power home remodeling and the guys who installed my bay window. Wes so professional. Thank you Power Home Remodeling for doing a great job.
Reviewed June 12, 2021
Their work is clean and neat. They did 5 other jobs to my house. I'm very happy with Their work. I would recommend them to all my friends. I'll be getting my siding done soon by them. I give them 10 stars. Great workmanship.
Reviewed June 11, 2021
They were great to deal with. No pressure at all. Ray was very helpful. Dj explained every step of the process. The install crew was on time and did great work. Couldn't be more satisfied. Follow up and final inspection topped off a great experience.
Reviewed June 10, 2021
We contacted Power to re-side our house. The entire experience has been a total joy. The initial contact was very positive, with a friendly, knowledgeable agent. The work crews were very professional, thorough, and friendly. The follow-up answered any questions we may have had. We would highly recommend Power for home repairs.
Reviewed June 7, 2021
Power Home Remodeling installed our roof in May 2021. All the staff were professional, courteous, and informative throughout the entire process. Our sales representative did a walkthrough and scheduled a time for the pre-install inspection within a week: he really did an amazing job. The pre-install team also did a walkthrough and discussed everything that would happen on the day of installation. They took the time to answer all my questions. The installation crew came on time and were very friendly, courteous, and respectful of our property. I was happy to see that pre-install staff were also overseeing the project.
The Quality Control Inspector came out later that afternoon to ensure everything was going smoothly and took the time to sit with us reviewing what has been done, what needs to be completed and going over the warranty. We even got money back because we did not need the wood sheathing, so that was nice. The crew did an amazing job cleaning up. Thank you all!
Reviewed June 4, 2021
Had an amazing experience with this company from the first time they rang my doorbell all the way to the end of my installation. Nicole did a demonstration of the windows and my wife and I were completely sold. Nothing but clear communication throughout the entire process, even when there were delays they kept me in the loop until my windows finally came in. The window installers are absolute pros and tore down the old windows real quick and put up my new ones with beauty. Justin came by to double check the work to make sure it all checks out. These people are thorough, friendly, and informative with Lifetime Warranty on their products. I'll be giving them a call again for further projects.
Reviewed June 2, 2021
Excellent company! They did a new roof, front door, shutters, and a replacement window in the kitchen. The crews were fast with the installs, cleaned up perfectly and were extremely friendly. Ryan, our sales guy, was amazing and extremely helpful. Highly recommend this company for anyone that needs home repairs.
Reviewed May 29, 2021
Our entire experience with Power was really good. From the sales department to the final inspection, every person we dealt with were courteous and professional. Everything was done properly as specified, and finished on time. I wouldn't hesitate to r
Reviewed May 27, 2021
Had siding/trim/fascia installed. Company was prompt, communicative, and great to work with. On time, completed the project when promised, and cleaned up promptly. Very happy with the work and would recommend.
Reviewed May 25, 2021
The company had great communication. They walk you through the whole process and communicate what they are doing and when. They were able to do the installation of gutters and windows before the scheduled time. Quick install and cleaned up after themselves. Great Service, and would definitely work with them again.
Reviewed May 24, 2021
Very informative planning session with the options of when the project will take place. On the day of installation, contractors showed up on time and were very professional with very nice gutters installed in no time.
Reviewed May 21, 2021
All around great experience. Fast install and great quality insurance. Really liked the entire process. Dealt with my hoa with no hassle. Would recommend to anyone needing new windows installed in their home.
Reviewed May 18, 2021
Totally Delighted with the Power Home Remodeling team. From Sales to Installation it's been a Five Diamond experience. Our tired looking home has been transformed to a stunningly beautiful home. Gone is the Faded appearance replaced with a modern handsome look.
Reviewed May 18, 2021
This was the second time we used Power Home Remodeling, and we could not be more pleased. Sales, scheduling, pre-installation inspection, installation, clean-up -- everything was handled professionally, with everyone striving to make sure we were getting exactly what we wanted. The workers arrived right on time. The supervisor (Alex) double-checked the order, explained the procedure, and updated us several times during the process. He was an excellent ambassador for the company. With superior products, quality workmanship, and lifetime warranty, we are confident our home will be safe and comfortable for many years to come.
Reviewed May 18, 2021
We were given a full day of all the lifetime warranty Power offers with the salesman showing us all feature/functions of their windows. We replaced full home Dec 2019. After a few months we noticed the bay window was cloudy and despite washing realized it was defective and reported. We were given a September 2020 timeframe given Covid. A few days before our scheduled date we were rescheduled to Nov 12th. Two representatives arrived on time, popped out the glass and replaced. They did use a soft hammer to get all sides well fitted to the frame. They left and a few hours later as it got dark we noticed top left a crack in the replaced glass.
I called the PRG number and the recording suggested going online to warranty, We filed a request online Power website for warranty. After a few weeks of no response we sent an email to the representative -Mathew ** who had addressed our first complaint. We did not receive a reply. In December we had a family crisis and in January we called again and exchanged information via text with Chris. He asked for photos which we provided. He also stated this was not under warranty which was unbelievable given we were sold lifetime warranty and clearly this crack was a result of the installation. I called several times and did speak with a representative who was able to see the exchange with Chris. He promised to send him a message so that we can be contacted. To date no one has gotten back to us. This is unreliable and unprofessional service. Very disappointed.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed May 17, 2021
We are very happy with this window installation. Every person that we have dealt with has been a pleasure to deal with and very respectful. We will definitely recommend this company for all your home improvement needs.
Reviewed May 17, 2021
All the people at power were very professional and extremely thorough. The day of install the workers all worked very well as a team and all very polite also. We will more than likely use Power again for the next job we do around our house and recommend to our neighbors and friends.
Reviewed May 15, 2021
Power knocked on my door & I didn’t plan to purchase the windows. Dajuan came to my home and did a great presentation - the product was great & I chose to purchase. The windows came in 2 months early and the installed windows looks great. I can hear and see the difference. Thanks, Power!
Reviewed May 14, 2021
Thank you to the entire team at Power for making this remodel experience as seamless as possible. Each member we met with was extremely friendly and efficient with their work. We will absolutely be using Power again for future projects!
Reviewed May 14, 2021
The whole window buying experience from Power Home Remodeling has been great. Their team members are very friendly and knowledgeable about all of their products. The install and clean up was quick yet a very nice job. A shout out to Tracy, Delaney, Linus, Kyle, and Dave. Thank you guys for a job very well done.
Reviewed May 13, 2021
We are thrilled with the process of Power Home Remodeling. We upgraded to new windows, siding and much needed gutters. They were thoughtful caring & knowledgeable from beginning to end. Highly recommend!
Reviewed May 10, 2021
Communication, the promptness, and the attention to detail made it a great experience. Gus was here, explained everything well, showed us the materials instead to what was used in the past and how it upgraded. He was able to answer any questions we had and we are very happy!
Reviewed May 8, 2021
Everything was professionally done. Accomplished to my expectations. I love the professionalism of the work they performed and how they performed it. I liked the people and the attitude and character they have.
Reviewed May 8, 2021
We recently had our windows and doors replaced. The company's representatives made a good thorough presentation and gave us a discount. Although there were delays due to Covid-19, the company was very easy to deal with, and very understanding as well. The installation was easy and quick and the workers were very professional. Altogether it was a great experience.
Reviewed April 30, 2021
I was really impressed with the Power services. Everyone we met from salesman to installers and QC were the best. If you are thinking of home improvement, this is the company to use if you are doing any work on your home!!!!
Reviewed April 30, 2021
I had an installer come to my home to install new sliding glass doors. I was stunned to learn that it was just one person taking on this task. I watched the entire process and I was super-impressed. The installer took down my existing sliding glass doors, prepped the entire area, and installed my new sliding glass doors- all alone! And, he was organized and very neat and one of the nicest individuals I’ve ever met. A truly great representative for the company he works for. After this experience, I would enthusiastically recommend ‘Power’ to anyone.
Reviewed April 29, 2021
The representative was really friendly and informative. He came prepared with a presentation and samples of the products. The Window installation staff were quick and clean. They removed all of the windows and trash.
Reviewed April 29, 2021
I paid power lots of money for new windows that were promised to save me money and have not. Then I had work done outside and dust is now inside my house because of a poor caulking job or just poor windows. I called to talk about the problem and the customer service lady was rude and just said I don’t know what to tell you and that was the end of the conversation. So no help there. When installing the windows they were not careful and added wood to a window that never needed it and now I am stuck trying to figure out what to do about it but of course it will cost me more money and time to fix what they have done.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed April 28, 2021
Everyone to work with has been very easy with attention to everything. The service has been clean and very good. In general this has been a very good experience. The people from Power have been very kind and professional and have explained everything clearly.
Reviewed April 28, 2021
Power Home Remodeling has been a great company to work with for our window replacement. Each employee we have encountered throughout the process has been informative, courteous, competent, and friendly. They walked us through all of the features of the windows, warranty information, and took measurements multiple times for accuracy. Throughout the process, communication was clear and timely. Installation was smooth and quick. We highly recommend this company.
Reviewed April 23, 2021
Scheduled in advance, took away demo materials & left the area cleaned. Made sure I could use the door before leaving. Very easy and fairly priced. Still able to come during the pandemic and demonstrated good social distancing practices during every visit.
Reviewed April 19, 2021
Thanks to all who made our project a great experience and to our neighbors for recommending this company. Our sales rep, Delaney, started us off right with product samples, explanations and advice. Bryan provided final measurements and adjustments and was able to schedule a work crew earlier than expected. They were timely, professional and did excellent work even in difficult weather. Dave did a quality inspection while pointing out minor issues to be addressed and calling our attention to other house concerns. We are happy to endorse this company. Bruce and Mai **.
Reviewed April 19, 2021
I have a bigger project including windows, siding and the last to report today to install the gutters. The first set of workers arrived early and replaced 8 windows and what a difference I can already hear in that room. The second set reported over two days and completed the siding on the porch and front door. They are to come back and finish around the one window exterior and the fascia. Today I am to get the gutters installed. So far so good...
Reviewed April 17, 2021
We've used Power Home Remodeling for several jobs in our home now and the experience has been top notch. Not your average contractor. They do what they promise and they back up their work for a lifetime.
Reviewed April 15, 2021
I needed my windows replaced and Power came out and discovered that at least 3 of them were starting to rot through. They gave me a full demonstration of how their windows work and how it could be energy efficient. I also loved how they looked and how easy everything is about them. The whole process was painless and the installation was very fast and was spotless afterwards.
Reviewed April 14, 2021
Very proffesional and quick and easy, made everything efficient. Came in, got to work and kept clean. Process took little under 3 hrs for most of the windows in the house. Was amazed at how quick it was.
Reviewed April 13, 2021
I had the sliding glass door replaced in my home. Power Home Remodeling did an excellent job of explaining in detail the process and the cost was too good to pass up. Install was quick on the day of and quality of work was excellent.
Reviewed April 13, 2021
We worked with Power Home Remodeling to replace some windows and doors in our house. We had a great experience with them - professional, friendly, on time, and efficient. In particular, I was impressed by the install team's professionalism and quality. They arrived exactly on time, finished earlier than expected, and did great work, and it was nice to see how enthusiastic and happy they were with their own work after they had it done. The products that were installed also seem high quality, although they were installed recently so I can't speak to their durability yet.
Reviewed April 12, 2021
My husband and I received a very detailed presentation on the services they provided which gave us the confirmation we needed to say yes to the job we wanted to get done. The day of the installation each and every contractor was professional and worked hard all day. The one thing negative thing I had to tell them was the lack of communication when the job had to be delayed due to Covid and I had to call to get an update rather than receive a call. But again always professional and willing to try to make the customer happy.
Reviewed April 12, 2021
I absolutely loved every step of this process and every person I dealt with along the way. The quote was a bit long but Lauren was phenomenal and very thorough. The preinstall inspection went amazing with Zach. We had no issues with financing, we used our own finance company. I have waited an entire week since the install to review, I am overly impressed with these windows. The first day with the new windows, we noticed a significant decrease on our HVAC system. Our dogs don’t bark at the neighbor's car doors closing or the neighbor's dogs barking, they can’t hear it! Exactly one week after install, someone hit my mailbox and I was home, but I didn’t hear a thing! I am completely in love with my windows and this company. Do yourself a favor and use this company. You won’t regret it!!
Reviewed April 10, 2021
Power came out to my home to give me a quote on windows and gutters. From the first person we met to the finish of the install, it has been a great experience. I love the quality of the products and the way they look on my home. I highly recommend!
Reviewed April 10, 2021
I chose to look at two brands, Pella being one. Chose a company with a good rating. Made an agreement on price and work. Everything progressed smoothly. All windows except one was replaced. Windows looked great and the warranty seems reassuring. People were nice and pleasant. They cleaned up thoroughly.
Reviewed April 9, 2021
Professional crew to look at roof and gutters. Arrangement for work done proficient and hired crew was responsive, professional and did quality work. They installed gutters over the course of 2 days and cleaned up a large amount of debris. Also informed us of an area on roof that needed assistance. They were on time and kept us informed of work.
Reviewed April 8, 2021
Started with a knock on the door and so we weren’t really sure but this turned out awesome. From the original meeting with Angelo, we were impressed. He went over everything for windows, gutters, and siding and we ended up just doing the siding and gutters for now but we will definitely come back for the windows. Guy did a great pre-install inspection to double check everything, redo the measurements, and confirm the colors, etc... The installation ended up ahead of schedule, which was great. And the communication around the different steps, when they would be here, was strong. Dan and the crew with him for the gutter installation were awesome! They had to solve from some really tricky bits and they did a great job. And down to the inspector, Dave, everything was great. He was super thorough and detailed to make sure were satisfied and he even noticed stuff that we hadn’t seen.
Reviewed April 7, 2021
An excellent doors and windows company from Denver: Although they usually have to schedule you out a few months, because they are quite busy, they are thorough and accommodating, and their product is excellent. They had to match the outside color of the vinyl windows to my HOA's specs, and get approval from my HOA, which they did seamlessly. They installed 2 high quality windows in under 3 hours. Windows open both directions, which is a plus and have great UV protection and look and work great!
I originally was going to do windows with them 2 years ago, but because of a back surgery and extended recovery and financial issues, they graciously let me cancel my contract at that point, which was a blessing. I like the fact that you can spread out the work on your house, and do just the windows you can afford: I did just 2 windows this go around in March of this year, and plan to finish doing the rest on my townhome in the near future.
Reviewed April 5, 2021
A home’s roof is the pinnacle of safety, warmth and security as well as the crowning glory. Power Home Remodeling and its associates, salesmen, inspectors and contractors are extremely professional, courteous, customer-centric and efficient. Clean up was spotless! Power supports worthy causes such as Veterans and is an organization that embodies American values and quality. We are so pleased with our new roof and highly recommended Power to you! Dr. Thom and Robyn ** Newington, CT
Reviewed April 5, 2021
All work done in a very timely manner. Professional start to finish. All mess was cleaned up and you wouldn't even know workers were here. Great value with Lifetime warranty. Sales team was very helpful and knowledgeable on materials,
Reviewed April 1, 2021
This is my 3rd time working with Power. They did my roof and attic insulation. Then they did my trim and gutters. This project is a window project. On each project I've done, I've been satisfied throughout the process. They have always answered my questions throughout the process and I've never felt pressured or negative about the experience. They have also always checked in as the work completes to make sure I'm happy. Workers very professional and have done a good job with the work. I would recommend this company to anybody who passed my way.
Reviewed March 27, 2021
I just had my new windows installed. It was a very good experience. The installers did a great job. They were on time and very respectful of my place and cleaned up everything after break some glass with removal of the old windows. So far the new windows are great and can see the high quality. They may be expensive but well worth it since they are guaranteed for life of property. I would recommend their windows to anyone.
Reviewed March 23, 2021
Guys were quick and courteous. I got blow in insulation with Solar Eclipse lining. Everyone’s courteous and enthusiastic without the hard sell. Logan did the follow up with me after install and was solid. Looking forward to seeing how the new insulation performs.
Reviewed March 20, 2021
Timing was perfect with our Power experience, as we had just installed a new AC unit along with ceiling fans. Only thing missing was updated/newer windows and that is when a lovely file d marketing associate knocked on our door a few months later explaining their product. From that point forward was great, communication was seamless to start the window purchase experience. Our salesman was punctual, courteous, professional and very knowledgeable of the window products offered. He tailored our purchasing order to what we as the consumer asked for without a typical in your face sales approach. Once the ordered was made, windows ordered we were provided accurate timeframe for installation that was adhered to perfectly. The installation crew was also very punctual, courteous and completed the job within the time indicated. After our experience I would recommend to anyone looking for top notch windows Power.
Reviewed March 18, 2021
We had used this company for windows. They did such an excellent job. We had no problem using them when our roof needed replacing. They were amazing. Unknown to us, we had multiple layers of decking on our roof. The roof had to be stripped down to the trusses. The crew started at 7:30 am. They left for the day at 8:30 pm with the roof secured in case of rain. They came back first thing the next morning and completed the work. They didn't leave until we had inspected and signed off on their work. They cleaned up our property thoroughly before leaving. And our roof has a lifetime guarantee. We highly recommend this company!
Reviewed March 18, 2021
The Team from Power has been very helpful and stayed in contact several times over the course of the project. They came out on the date and time scheduled and worked all day and into the evening to complete. There were a couple of issues that we had to deal with such as not ordering the right number of windows at the beginning but it was caught on a second visit to our house. Unfortunately, then they didn't have one of the windows and we had to order and schedule another visit. Overall we would still recommend Power to our friends and neighbors.
Reviewed March 17, 2021
I love our new doorwall, and the people we met along the way are fantastic. It's a beautiful product and was installed 1.5 months earlier than expected. The installers were on time and got the job done quickly. The one thing I'm a bit dissatisfied with is that I can't figure out how to lock the screen door—I think the screen is slightly off kilter.
Reviewed March 16, 2021
Everyone we worked with through Power Home Remodeling was very professional and friendly. They explained in detail every aspect of our Window project, and the work was exceptional. In every step of the process they made sure we knew what was being done and why. We are planning to work with them again and are recommending them to our family and friends. Great company!
Reviewed March 14, 2021
When I talked to the sale lady I insisted multiple times that I need my drip edge to be changed for my gutter project and she promised that they will replace drip edge anywhere that they put new gutter. The crew showed up and I had the same reminder and they told me the same thing as the sale lady and to be fair they did install the drip edge and told me after this installation I shouldn't have any leak.
After the first snow I realized that the corner of gutter is leaking in 2 places. Called the warranty and they sent the crew to reseal that. Next snow again I had leak and when I called the warranty again they said it's because of drip edge and since they don't usually install drip edge and it's a part of roofing they can't do anything. After I sent them pictures of the new drip edge and the terrible job that they did they said they will talk to the installation crew and get back to me but they never did. They set another appointment for about 1 month just in case they are convinced that the problem is theirs which almost passes our snow season. Long story short I paid about $8000 and I still have leak in my gutter due to a very bad job of this company.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Warranty Service department directly at 888-736-6335, option 2 at the prompt.
Reviewed March 12, 2021
We had a great experience with Power Home from start to finish. First, they came door to door and we also found them at Sam’s Club. The home visit was professional and welcoming. The service went fantastic. Every Power Home employee we worked with represented the company in the best manner, we felt comfortable during the entire process. Highly recommend.
Reviewed March 11, 2021
From start to finish, everyone I dealt with at Power Home Remodeling was professional, took time to explain the process, and made sure we were satisfied with the finished project. The low-pressure sales pitch was particularly appreciated.
Reviewed March 9, 2021
As a new homeowner, I had windows on my list but wasn’t actively looking for budget quotes. However, an opportunity for a commitment-free quote presented itself when Power Home and Remodeling was injured neighborhood and their representative, Brody, asked me if I would be interested in a free estimate consultation. The exchange was very professional and respectful of COVID guidelines.
I scheduled a consultation and met with Leanna a couple days later and was absolutely blown away with how thorough her presentation was as well as her respectfulness for my time and space. The technology of the windows was next level from what I am used to seeing in my career as an architect, and Leanna was able to answer my millions of questions regarding coatings, warranty, and comparable prices. I had such an excellent experience with her, as well as the preinstall inspection with Jordan. Every step and next step was explained well by the Power representatives I interacted with.
My install date went smoothly-the install team showed up on time and were very efficient and respectful of my pets and property. A Power quality assurance rep, Dave, came out to explain the quality assurance process and what they were inspecting as well as identified other potential house items to look at for future products. I was so impressed by all my interactions and my conversation with Dave, I added replacing five more windows with Power that same day. It was an overall easy and customer-oriented experience, and I would wholeheartedly recommend this company to my friends and family.

Reviewed March 6, 2021
Power was great. Quality product, quick and efficient service. Three windows installed in 2 hours and they did a nice job cleaning up after themselves. Techs arrived on time followed up by a quality assurance manager to check up on the work. Quality service!
Reviewed March 4, 2021
Power from the initial free roof inspection with Miles to the quality inspection with Jon the process has been pleasant, seamless, and extremely professional. What sets Power apart is the personable family feel vibe. I would highly recommend this company. They made a big construction process like roof repair, seamless and easy. Every step of the way... Power kept us informed and worked around our schedule. Great job.
Reviewed March 3, 2021
Every step of the process from when Dylan walked through our door to tell us about the products and company, to the scheduling, installation confirmation and the actual installation by Juan and Jose were outstanding! Dave came by to make sure everything looked good and to make sure we were happy with the process, quality of work and had a grand experience. From start to finish, we are very pleased with Power Home Remodeling. We will definitely have them back for future projects.
Reviewed March 2, 2021
I was completely satisfied with the project. Andy the foreman explained everything and Devin the quality assurance met with me and went over the entire project. Project was completely done to satisfaction.
Reviewed March 2, 2021
Power blew away my expectations when it came to the Job they did on my home. This was the first home I purchased and after 10 years, it was time for new windows. I can’t believe how great power was from the first time they came to do the door, to the thoroughness of the estimate and finally to the consideration and professionalism displayed during install. All around a fantastic job. Shout out to Quality Assurance also, the manager named Mike was super helpful!
Reviewed Feb. 27, 2021
A door to door salesman interrupted my virtual meeting, but I have been wanting new siding, so I spoke to him hoping it would be quick. He acted like he just needed my name and phone number to set up an appointment. Then it kept getting longer and longer. Eventually, he said they wouldn’t come to do a free quote unless I talked to someone on the phone. 10 minutes later, I had the appointment. This should have taken 20 seconds... my first red flag. I have had 6 other great companies come out to give quotes. Power’s by far was the longest presentation. I had no interest in hearing about what charities the company gives to or what magazine covers their CEO has been on for 1.5 hours. I just wanted a quick quote and to sit down to dinner with my family (which I was late to do), but I wrongly chose to politely listen. At the end of it all, their quote was more than double the highest quote I had received from anyone else... total waste of time.
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Reviewed Feb. 23, 2021
The team was very professional and punctual. The set-up was detailed and all my questions were answered. It was only 11 days from first remodeling consultation, the inspection and final execution day. Highly recommend this company and one of my friends is already planning her project with them.
Reviewed Feb. 23, 2021
Everyone I dealt with has been thorough and helpful. They communicate effectively throughout the process and the product seems first rate. The warranty is especially attractive. Everyone has a positive attitude.
Power Home Remodeling Company Information
- Company Name:
- Power Home Remodeling Group
- Website:
- www.powerhrg.com


