Pentair Water Solutions (previously Pelican Water) Reviews

I only needed to call in the beginning so far but their customer support is very helpful and knowledgeable. Explained to me how often l needed to change the filter and l was ok. My son-in-law and the report installed it together, sort of, but now my son-in-law is well versed in the system. He is a remodeler and recommends this system. My son-in-law seems very pleased with the maintenance, says it's easy to replace a filter and keep the system working efficiently. Our water is better tasting. These systems aren't like going down to the local store and screwing it on your faucet. They are not cheap but they take care of your needs for safe clean soft water, and even though they cost $800 + they are worth every dime.

They were really nice to me. Easy to work with. Explained everything to me, did what they were suppose to do as promised which I thought was great and they addressed me by my name. They were fast and cleaned up after they were done which I thought was just great. They explained what they were going to do and how everything worked which I thought was really nice. They really keep up on things so you don't have to worry. Everything is stress free. I wish life was more like that. They just do what they have to and you can get on with life. Our water rates are bad. Was every little help we can get is just great and things are only going to get worse with our water rates so I'm glad we have this option.

Very satisfied with the customer service. They set the bar for other customer service. Extremely knowledgeable on the product and can offer various insights. The installation process went very quick. The person was very respectful and knowledgeable. He answered all and any questions I had and gave me a briefing on how exactly to use it.

They were very helpful and showed me how to fix the water and other problems that I had. They didn't ignore me like many other big companies. It was fast and speedy but it was done by men who wore a little dirty shirts. That is the only thing I didn't like but it is manageable easily. It is extremely easy to maintain and does not go down easily and if it does then it is easy to bring back faster and is done extremely easy and is enjoyable. I believe these people put in a lot of work into this project and they deserved to be rewarded by their products being bought by us users and I really like it a lot.

They offer great customer service. I love their products and tell all my friends about them - make the water softer and it tastes good. Great customer service. They know their job and do it well. They didn't have any problems with it. I told all my friends what a good job they did and told them to try. I haven't needed any maintenance but I really think they would do a good job. They always seem helpful and make sure you got all the items you will need. They were very well priced and I think their service is one of the best on the market. I'd suggest anyone give them a try. They have great products.

The customer service was great. They answer all my questions and concerns in a timely manner. No complaints with them at all. The insulation process was done fairly quick and efficient. They were friendly and I would recommend this to anyone and use this again. The maintenance is good. Doesn't take much to keep this product up. I'm happy. The value was good. I got a great deal paying less than other places I shopped around to before buying this particular brand.

The company has brilliant customer support and they help you fast and easily with little to no problems with what you are dealing with. Installation for this company is simple and quite fast, but what doesn't make me give it a 5 star is the fact that it took longer to install than they advertised. A maintenance for this company is probably its best aspect. It is so simple and they have a professional at your house in no time to help fix the problem you are dealing with. The company is worth its value, but it could possibly be cheaper, since it is kind of expensive and sometimes I don't need maintenance or help but the bill still comes.