Pentair Water Solutions (previously Pelican Water) Reviews

Jeffrey came out on time and we chatted. It was good. I went with the salt-free system. I had quite a bit of information I already knew before he came out because of the website. I had to postpone the install several months because I was getting a house put in in the middle of the COVID pandemic. Everybody was very helpful and patient. The job was done really great.

Everything is fine with our Pelican. We're on our third system. Everything's good or we wouldn't keep buying from them. Everything's straightforward and easy to operate. They also got somebody that we can talk to if we need to. When I ordered the UV lights, the sleeves and some filters or when I had a problem resetting my counter, number thing for the day, I've had somebody taught me through all those things and it was no problem at all.

I like that the water is being treated properly with Pelican and so far, the drinking quality is significantly better. The mineral deposits are much easier to remove. I'm glad I have the system and it's an attractive-looking one. It wasn't horribly hard to install for someone who's not a plumber and it's working exactly as it's designed for.

We had a water heater go out and when they took it out, they showed us all of the accumulation on the bottom which was massive. We decided to get a filtration system at that point. We were looking for a saltless conditioner and filtration system and Pelican offered the entire piece. It was also recommended by the plumber whenever we told him we didn't like the one that had salt in it. I looked at it online and ended up purchasing it based on the requirements of the size of our house. They had all the lists there so everything was on the website. That allowed me to make a decision on what size of system I needed.

I purchased the whole house water system. I now have less sediment in the water and the water is a little softer. Pelican does a great job and I like them.

Pelican came with the house we bought. The owner chose that because we're on well water and the system kills any bacteria that it comes in contact with so it's a safer process. It works amazing and it's one of the best systems that you can get. We had to buy an ultraviolet light for it. We ordered it through Pelican then installed it ourselves. It was pretty simple and straightforward.

Pelican's products are always good and normally, if I do the Subscribe & Save, it is more cost-effective for my financial dollar. I've been happy with their service so far. One time, I placed an order with them online because I was trying to look to find a replacement and I didn't realize at the time that they send whole new housing hardware. The guys that I talked to on the phone got everything set up and arranged the way that I needed it to. It was almost around Christmas time so I wasn't sure if they would be open but they were and they took care of me. It was helpful to talk to somebody that knew the product and was well-versed in the product. It saved me 20 minutes of still searching on the internet for an answer that's not there. Whether I'm using their online system or calling and talking to them, they've done a good job of making sure that I'm getting the product that I want and not trying to oversell me on something else that I'm not interested in.

First let's go over the reason for three stars. I purchased my system on February 22, 2021. A week went by while my system was in transit and the price dropped by $1,081.00. I called and asked for a price adjustment and was told the price was good for seven days. Which got me thinking, When does the 90 days begin. Does it began when you take possession of the product or the day you purchase the system.

We had bad water and a guy came in and showed us what they had. We liked the Pelican water system so we bought it. I have two silver tanks in my backyard. I now have clean water and there's nothing floating in the water like it used to. Another thing about Pelican is they have a good website.

My water system is good. I like it. I got the softener and the conditioner. I also have the inline filter. When I was ordering it, I liked that the gentleman on the phone told me that they have these pieces that you can install it without soldering pipe. Because they do clip on. You set it all up and they’re bendable so you can make them work for whatever direction you want to go in. It worked out fantastic. It cut the installation time way down because you didn’t have to cut pipe, solder it, and put it in the unit. It was really handy. My unit is five years old at least, and I need the carbon replaced in that filter. But everything was good.

Pelican did everything that all the other ones did that I wanted to be done. I was looking for chlorine removal and certain chemicals. I wanted to have extra good water. According to Consumer Reports and to the comparisons, Pelican seemed to be the best choice. I purchased the Pelican system about 10 years ago and then took it with me when I moved, and I installed it in my new house. I recently recharged the main filter about a month ago. That's another thing about the Pelican system is you can recharge them for a minimal price instead of buying the entire filter. With the Pelican system, you can remove the carbon inside of it, and then replace it. It's relatively easy.

I wanted a system that didn't waste water. I got the Pelican 1800 or the one with the UV. I had a very knowledgeable sales rep. It was a great experience.

I was doing a lot of comparison and internet shopping. The salesperson at Pelican was very knowledgeable and patient, explained things extremely well, and provided me the information I needed. I bought from them a software system and then another pump that did the pH increase, and the drinking water filter. The water is a lot softer since the installation. Our drinking water tastes a lot better than that stuff, too.

I fell in love with Pelican over at Home Depot then I went online. It's a little higher with the unit then than online was so I went directly to Pelican and ordered a whole house filter. I just got done putting in the new media for the whole house filter system about a week ago. It's not a complicated process. You're not gonna break the whole thing by doing it wrong. I liked that about it.

I had used them in the past and I found over the years that their support was fantastic. My older Pelican system failed and I had to replace it. I installed the system myself. One of the nice things about them is they're very simple to install and set up. But I'd like to see them support their products longer. The unit that I had was five years old when a component failed but they no longer supported it. So rather than replace a $300 head, I had to buy $1,000 unit all over again.

There's been a big difference since I've had Pelican installed. I don't have the odor when I run the water. Before, I was getting itchy in the shower from the water and now it feels good. My hair feels better. It's a really good system and it works. I'm very happy.

Sales team is very nice but what they don’t tell you are the hidden costs. They tell you it’s a simple project for a plumber or handyman. The unit for a 1500 square ft home was over $3K. The amount of plumbing parts required was a few hundred dollars. The labor for a plumber was over $2500!! It’s not a simple day project either. The amount of plumbing work to be done was ludicrous. Back and forth trying to find all the parts at Lowe’s, Home Depot, ACE.

I was looking to get a shower filter and I had no idea at all what I would need. A website had a list of the top and I noticed that Pelican is specifically good for sensitive skin. The minute I saw that it was good for people with different skin conditions, it kind of helped me decide on it. After I ordered, it came in a good amount of time and the system was super easy to install. I did it all myself. Everything is great and I love that it's handheld. The only thing I have an issue with is I might have to uninstall it because the filter on the top is tall.

I got a pretty large unit. It has two towers, and a light system in it. The taste of the water is a lot better since installing the system. I thought the system would give us a little bit more softer water, but it didn't do that. So that's one thing I wasn't quite satisfied with.

I went online and Pelican looked like what I needed for the whole house. So I called and priced and then ordered it. I had my plumber put in the system. In an hour or two, he was done, and haven't had any leakage. It's an easy system. I've been happy with it except, the last times, one of the clips broke. Other than that, the system has been good. It gets everything pretty sparkling clean as long as I use the recommended products that they have for the finish. I put the finish in, and it is working really nice.

The team at Pelican was great. They did it quickly and did a good job on it. It was nice and easy. The system has been good. It puts our mind at ease that we know our water is filtered well. The water tastes good. The toilets and everything are clean.

They had some of the solutions that I was looking for and they ended up doing a water test for me in the end. But I held off on the water filtration system installation. I have a whole bunch of repairs to do right now because of the freeze in Houston. But they did a very good job.

We ordered the system over the phone and then we had a plumber install it. We have very hard water with a lot of minerals in it. The system has been fully up and operational since Saturday, and the water appears softer.

Be aware that this company will trick you. I had my whole house water filter system installed. I asked the guy selling the product for me if he was sure if the system is outside and not in the garage? He said yes. The material they use, the pipes are made from cheap plastic, which should not be place outside. During winter, when the temperatures dropped. The pipes were fragile and broken. Then I tried to contact the company to come and fix and change the material, all things I received was just voice mail for weeks. I called every day and it is always the voice mail. I still on my 90 days warranty. At least, they have to talk to me or say anything about it. All received until now is the silent and endless voice mail. I think I will file the lawsuit to sue this scam company if this is not getting better or receive the response from the company. I have the second home to do but for sure, with this customer service, I would never call them again. Scammer.

I live in the country and I wanted to make sure that my water was as safe as I could have it. I've heard about Pelican for a long time. I was on Facebook and I ran across something. I looked at the Pelican website and I read a very little bit. I got a number and I called and spoke with a guy. He was super nice. Every time I had to call Pelican, they’ve been super nice. I got the purifier and I've had it for over a year. I’m a big water drinker. The water seems to taste better to me because we’ve got the two filters on it now that kill everything with the blue light thing.

When I bought the house, there wasn't any plumbing in it so I had to replumb the whole house. When I did it, I put the Pelican water system in. I understand the water is pretty horrible here. The reps were really helpful. The one gentleman I talked to walked me through the whole spiel of changing out the carbon. I live in Chicago and it's cold up here. I wanted to take the thing outside and do it properly with the hose and everything plus the carbon. I'm waiting for the weather to get better to do that. My water is good. It looks like there's calcium being built up on some of the things but that's probably because we haven't changed the charcoal. All in all, I would suggest Pelican to family and friends.

The Pelican customer service was fabulous. They're an A+. Their rep explained everything to me and gave me all sorts of options. I called back several times and I always got an answer to what I was looking for. They took their time and I didn't feel pressured. But there was a slight delay between my cellphone and their internet connection for their working from home type deal.

I wanted a water system so I got one. The rep I had was really good. I purchased the Whole House Water Filter System. I got it installed as soon as I moved into my brand new house. Recently, I went to the Pelican website to order the small filters.

We just moved and before, we had an entire property system with Pelican, and it was wonderful. I know that the product was good. The first experience was great. My husband had to call and ask them what we needed for our size property in our house. There was a cabin, a big shop, greenhouse, and a big garden. So, it was quite a large system. This time I just ordered online. Because of the way this house is set up, I didn't get the whole-house system, which I would have liked to have done. I just got a shower filter this time. Hoping to get some more later. Pelican has a really good product. It's worked for us. Before we moved, we were in a rural area. The water was horrible. Everybody loved their water cup that had absolutely no taste to it. And if you need assistance, they are very good at telling you what system you should get for your needs.

I liked Pelican's simplicity. It is a one filter and was an easy hookup than the rest. I got a reverse osmosis system before which didn't work real well, and now, this Pelican works great.

My husband installed our Pelican system and it went very well. Our water tastes better now and it's softer. Before, we couldn't even drink out of our faucet. We still buy bottled water because it's convenient but the water on the faucet was horrible. Now, we use it for cooking and everything. My husband ordered filters from Pelican the other day, and they came really quick.

The first representative that we talked to about a year and a half ago sold us on a salt-free softening system from Pelican and it didn't work. We spent over $2,000 on it. We used it for a year and a half and we still had hard water deposits everywhere. Our water was still really hard and my appliances were breaking. So I still had to put water softening stuff in my coffee machines because it didn't work. So we needed to buy a salt system and we ended up getting rid of that other salt-free one, which was a horrible device. I was not happy that we spent that much money on it and it really did not do what it advertised that it would do.

I bought my Pelican six years ago, and I just refreshed my carbon tank about a month ago and I bought the sediment filters. I put those in there about every six months. I’d gotten used to it, but when I had an offline bypass for a few days so that the carbon could soak, I didn't realize how much chlorine taste it takes out of the water. I didn't realize how good our water tasted with that system. So, the charcoal does its job. The overall quality of the system is very good. My bypass valve wouldn't shut off, so it was leaking. I just had to leave it completely off, until they sent me a new valve. But they sent me a new valve in like three days with no charge and no hassle. It was good customer service.

I googled about Pelican Water. I was reading reviews and I also looked at the price. The reviews were positive for the most part. So, I ordered from them. Everything I got pretty much was from their website. When I placed my order after I looked at all the stuff to see if I could install it fairly easily, I thought, “Okay, this is easy.” It got delivered to me quickly. I was happy with the product when it arrived. I installed it myself. It was fairly simple. The instructions were straightforward. I popped it out of there, took the old one off, and put the new one in. Pelican even provided the tape that goes around the pipe in case you need more of it to seal a little tighter. But it was sealed perfectly.

I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. I called the Pelican "Help Line" (855-348-7771) three times and each time my calls are sent to voicemail. I left my name, phone number, a short message and requested a call-back all three times. To date, as of 11 November, no one has returned my calls.

Updated on 10/06/2020: After posting a poor review and responses to the company's responses I was contacted on September 24, 2020. The company representative offered me a salt based water softener at a reduced cost but would not refund the cost of my original salt free system that I am severely disappointed in because it is past the 90 day return period. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period.

****ATTENTION ALL BUYERS****. BEWARE OF THIS COMPANY. I have had and have ben going through a terrible experience with these guys. I trusted the SALES AGENT to be honest and give me proper recommendations for a WATER SOFTENER in LAS VEGAS where we have HARD WATER. I asked the agent many questions and also sought for advice. I was lied to, I was mislead, I was given wrong information. I learned very early in sales always be honest because in the long term you will benefit from it, its good practice, shows your character and you can avoid things like this, disappointed customers.

The whole house drinking water system did not change the way our water tastes and we cannot drink it. The saltless water conditioner has had no impact on our water that we can tell. We have had to replace our dishwater and our faucets are corroded and now need replaced. We bought both of these units with high hopes but are very disappointed. I have complained to no avail. They will not test our water or offer any solutions other than using a spray cleaner (which will not help with deposits on our hair, radiators, or inside our hot water tank).

I was sold wf10 system because we have lot of iron in our well water. Purchased the system in April 2019, installed in June/July 2019. Was promised it will take care all water problems, water will be better than bottle water. From day 1 after installing we always had iron in our water. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. Water test done by pelican on 8/29/19 show iron tank is only taking out 1.16ppm of iron out of 4.55ppm. Also the Natursoft filter failed to take any hardness out!

Pelican Shower Filter w/5ft. wand. I received my order a few weeks ago and I just set up my shower filter and love every bit of it. I can totally tell the difference on my skin and I can’t smell any chlorine. Thank you very much.

My wife is in hospice and she needed to be able to have a shower that had a lead to it, which was why we got the premium shower head with a five-foot wand from Pelican Water Systems. I had a little trouble getting it hooked up, but my daughter kept at it until we finally got it on. It was hard to get it on the pipe. I’ve always had a shower head that purified the water, but I don’t think it was quite as good as this one.

I saw Pelican Water on Amazon and they had some decent reviews. The water here in Michigan can be either good or bad, so I just wanted a safety buffer. I replaced a bunch of stuff, the hot water tank, and put a softener then I got the sensor. I put the Pelican system in myself. The seal they gave me though, it's too thick and it doesn’t seal the tank to the housing. It leaks and I had to go out and buy another one that was much thinner. The water is good, though.

My husband is a home builder and we get various vendors and stuff. We had one of the Pelican vendors set up a booth at one of our Freda Homes. We ended up installing that system in two of our own separate personal houses then we sold it to a couple of customers who got in touch. They wanted and they installed the systems in their house too.

We built a new house 10 years ago. Our first well had serious iron problems, so we had a local water treatment company come in and install a system. The iron continued to get worse, so we drilled a second well that was almost four times deeper to try to get away from the iron issues. It turned out, we still had some iron problems. They adjusted the system, and I kept having them come back and recharge the beads, and it wasn’t working. My wife wouldn’t drink the water. It had a funny smell to it. City water is not an option because we live out in the country. I didn’t wanna spend $5,000 on a system, but I felt that that was our only recourse.

I have had hard water. My toilets and bathtub were all rusty. I wanted to get rid of the iron in it so I won't have such a hard time cleaning my bathrooms and tubs as well as being able to drink it. My daughter and son-in-law ordered Pelican Water Systems for their home in Mexico, New York. They liked it so I ordered one. I live in New York too. My son-in-law took care of the sales rep. He talked to them and ordered it for me. He put the system in too. I'm happy with my Pelican.

I have two homes where I have Pelican Water. Recently, I requested information from their customer service to help take care of a leak that was occurring and my experience with them was excellent. And since I got the system installed, the water quality that I've been getting has been fine.

There was poor water quality within the city and I wasn’t trusting that. I wanted good and quality water. Plus, it makes a difference when you wash your clothes. I’ve had Pelican since I moved into this house. It's a good company. Their reps have always been nice, courteous, and professional. I had a professional plumber do the installation.

I was looking for a reverse osmosis unit. I did an internet search and came upon Pelican Water. I did the research and ordered the one that would fit my needs. Also, the unit is made in the USA and I always look for that first whenever I’m buying things. I purchased it online and installed it myself. The installation was very easy and so far, the reverse osmosis gives a little better water quality than the filter system that we used to have. The taste is a little better as well because it has this after-filter on it before the water comes out of the little faucet. Plus, the pressure is better because the water is processed and put in a pressure tank, so the flow is faster. And my wife likes the faucet design better which has a little plastic knob on it.

We wanted the dual system softener, but we didn't wanna use salt. We researched on the internet and decided to go with Pelican. I ordered online and the product came in. Then I installed it myself which was my first shot at plumbing. I learned on YouTube and used the instructions in the manual. The installation was quick and since we got the system installed, the water has become softer than it was. So far, we like the system. It needed some more filters so, I ordered some more, and they came in pretty quickly.

The water we have here is extremely hard so I wanted something that would help with that. I do all kinds of research before I buy anything. That’s a hefty price to pay for something but I like to research. With Pelican, I liked the results that I found and there were a lot of good reviews. The system seems to be working pretty well. We've had the water treatment system for 10 years. I had the water heater replaced recently.

I researched based on my needs of having a good system that would protect us all the way. And I did a lot of research, reading the internet, reading different reviews, and Pelican seemed to be the best to meet our needs and had good customer feedback, and had people happy that bought it. The sales rep was very knowledgeable, helpful, and friendly. I told him what I wanted, what we needed it for, and he made recommendations based on his experience. It also helped that he was trustworthy. He was a great salesperson.

We have chlorinated water and we actively sought out a whole home filter. We had a company in Georgia where we live come by and they had a very impressive demonstration, but it was really expensive which made every other competitors looked much cheaper. We started researching online. And then we were going back and forth between Aquasana and Pelican because they seem just like the most reputable or the most known online. We ended up going with Pelican even though it was more expensive than Aquasana because they had a better warranty

Living in the farm belt area and with all the chemicals that are put into the ground, there have been too many multiple sclerosis and cancer cases. They're high in our area. We're trying to avoid that and when we purchased a reverse osmosis system from Home Depot, that was our intention. We not only use the system, but then we also use a filtered pitcher that we put the reverse osmosis water into and put it in our refrigerator so it's extra filtered.

I'm a blonde and I have well water. All the rust and ** in it turned my hair orange and for the past two months, I've been tripping. We finally got a new water system outside, but it still wasn’t working until I got Pelican's product. My niece has the same exact thing. We have five acres out here and she was having the same problem. Although she’s not a blonde, it was still messing up her hair. She got a Pelican and she told me I needed to get it as well. I immediately ordered it and all is good.

I started shopping for a UV purification system about three years ago. I first learned about ultraviolet purification systems because there is a company that is fairly close to here that manufactures them. And so I contacted them first and found out that the only thing that they manufacture are industrial size ones. They didn't have anything that would be appropriate for what I needed, which is between 12 and 20 gallons a minute treatment. Their smallest one was 400 gallons a minute, so it was something really big. The guy there suggested that I look up Pelican Water Systems, so I looked up their website. I knew from reading the website what I needed. The sales rep basically confirmed that I was correct and we took care of it. I installed the system myself and it was just fine. It's a 3/4 inch pipe in and 3/4 inch pipe out and a plug. That's all you really need. Everything came just fine.

I wanted the simplest filtration system for the house I could get. I didn’t want to have to connect through electricity and I didn't want salt. I did a search and when I found Pelican Water, the reviews were good. Then, they sent me an email about a sale. They took a significant amount off of the unit I bought, so I ended up going with them. I installed the system myself and it was easy. I’m a contractor and I build houses. But anyone can do it because the copper setup was simple. All I had to do was run a couple of 4-foot lines from my water main and it was done. It took me 30 minutes, so it went well.

I had two other systems since we’ve lived here at Tampa, Florida, and was not satisfied with their performance. Both of them failed. In April of last year, I did some research and I came across the Pelican System, which I never heard of before. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. So, I went out and had a guy come in. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since.

Our water softener went out, so I was looking for a new system. I got online and looked them up. When I read the reviews and the description of what Pelican offered, I thought that it would be different and that I would try that since I didn’t have to put salt in my water softener anymore. I’m 73 years old and that means a lot to me. I went online and purchased one of the systems. I had it installed locally then I had a problem with the cap on the filter. I could not get it loose for anything. I even had a plumber come over, and he couldn’t get it open either. When I contacted Pelican, they sent me a replacement cap, no question, so I was very happy about that. Now, the water is softer than hard water. It's not as soft as when we had the salt filter, but we have no problem with it. I really like it.

I was noticing buildup on the sink. I'm trying to clean up the water as best I can before I have to do something with it. I did the whole consultation with Pelican through email, and it was fine. I did installation myself. It required some handyman skills, but it wasn't too bad. My wife says we have less water pressure than we used to have. But we have the peace of mind that the water has an extra step of filtration to it before drinking.

Generally, if I have a question, I can get ahold of Pelican's customer service fairly simply, and they always answer my question quickly. I decided to go with a system that doesn’t use salt. There is a difference in the feel of the water. It’s not as slick as a salt water softener.

Our water was so harsh, especially with my skin and my hair. My hair felt very dry and I felt like I needed a filter in there, but I couldn’t decide on which way to go. There are so many out there and I was trying to do my research to see which one was better for me then I came across Pelican's ad. I was looking at some of the reviews online, and all of them said they were happy with the product. When I spoke with the consultant, he was wonderful. He helped me out a lot as well.

I had the Culligan people come then I had the Pelican people come and Vincent, the sales rep for Pelican, was good. I liked that I didn’t have to replace a whole bunch of filters and the guy who came and installed the system was really cool. He didn’t bother me and he didn’t say much. He was a nice guy. I've been happy with Pelican so far. I like that the sediment filter stops a lot of stuff and that I don’t have to constantly replace filters. So far, the water tastes good. I checked the chlorine level and that’s good too. They’re doing great and for the cost, you can’t go wrong. I have sent people to them as well.

The property we bought had a well and our home inspection report said that the water had E. coli. They “shocked the well,” which means they poured some bleach down there, but I figured, if they got in there once, it could return. I was concerned about the water quality of our well and I wanted to put a water system in. I Google searched it, and then I came across the name Pelican and before that, I heard about it on the radio as well.

My neighbors had a Pelican System installed and they were really happy with it and so I got a three-unit water softener with a filter. The installation of the system went well. The technician they sent out was with Moon Valley Plumbing and he was a little sloppy, but he tried to do a good job. Everything was done on the same day but then I had him come back and fix a couple of things. Since having Pelican, my hands are dryer than they normally were and I haven't talked to them about it yet.

I found Pelican online but somebody at work got something from them as well. I liked the ease of their knowledge. I told them what I had and they told me what I needed. Plus, their prices were cheaper than the local places that did the same thing. The installation was easy although there was one unit I received that was defective. So, I had to take that out, return it and then reinstall my osmosis system. It was simple and I was still able to use it during the time of it being defective, which was direct into my sink constantly. It was irritating though. So far, the quality has been nice although you really don’t know until down the line. But I’d seen improvement in what I had compared to this.

When I moved into my home, it had a water system. However, it was such old one that I ended up throwing out the whole thing. I asked a friend of mine and after I did some research, I found that Pelican was pretty close by in DeLand and their prices were right. I went with them the taste of the water through their system is tremendously different. I like it. Previously, I only had one canister of filter and the water from my pipes was coming out green. Now, I have a full canister and a smaller canister filter before the water goes into my Pelican system. I like my water's flavor now. I'm very happy with my Pelican.

I am noticing a difference with Pelican from our previous water softener. The water's cleaner. It is hard, but it’s clean. We had salt in the last one and it was a little slimy because of the salt, and this one’s not slimy. So, it’s better. The people from Pelican have been great. I installed the system and it’s easy. You gotta figure out the setup where you want the pipes and everything.

We were using RainSoft for a long time and when we moved, we couldn’t take the system with us. The contractor kind of duped us. We ended up leaving that nice system at home, but we couldn’t afford to replace it with another one. So, I discovered that Pelican was in Deland, Florida and I lived in Daytona for a while. I figured that was good enough. My wife was suffering from a condition with her thyroid and she couldn’t be around chlorinated water a lot, and everywhere you go, it seems like everybody is getting a double dose of it. I have a shower fixture and then we have a drinking water feature and they've both been wonderful. It’s all straightforward. I'm an older fellow and I belong to the dinosaur generation, and we know how to use tools and work with our hands. Overall, I'm satisfied. Pelican does a good job.

My brother-in-law had to come in to my basement and replace every fitting and thing that had a joint in it because the water was so metallic that stuff had corroded that. It was actually heating through to the outside of those turn-off valves. I had 14 of those things that had to be replaced and it was totally because of the terrible and hardness of water that we have. That’s what drove the need for a water softener. I went on the internet and started checking out the different systems then I decided on with Pelican.

Everything was perfect with my Pelican experience. We had an old system before as we have well water. I want to be sure that the family has quality water. And so far, after the adjustments and the installation, we can say that it’s huge for me. There was a small remark with the tank, which was edited and there was display malfunction, which was replaced. I'm really very pleased. The service guy was very professional, fast, experienced, and polite. Since the corrections were made, there was a drastic difference. There was no smell anymore and the water was quite soft and perfect. We've been very pleased so far.

I got a two-tank full house system which is a salt-free softener combo from Pelican. I have it for about a good year now and it seems like I don’t see any hard water buildup on my glass shower. That’s kinda changed. The customer service was very good. My tank head was leaking and they thought it was the top part. They sent me the part right away but it wasn’t that part, it was the tank itself so they sent me a whole new tank. That was nice that they didn’t really hesitate to send me the parts that I needed.

When my late husband was diagnosed with cancer five years ago, he started researching water systems because we had to replace our Rainsoft that had broken about five years earlier. He did a lot of reading and said Pelican is the best one out there. We had an earthquake in 2011, and everybody had their water tested because people were concerned about infiltration. I live on a private well and I had my historical water test. I went down the line with an agent and I was told I don't have a lot of iron, but my pH was high. We looked at the report and we went back and forth and had a good discussion.

The water was very corrosive. Then I went online to research ways to protect my equipment in the house. Pelican water conditioners seemed to stand out to me. I got their carbon filter and water conditioner and the quality is excellent. Also, the life of their water conditioner seemed to be better because it was lifetime where others had not been offering a lifetime warranty. I also ordered another system from their competitor and Pelican comes out ahead because of the fact that there is a lifetime warranty, and their competitors couldn't believe it either. So far, I'm very happy with it and it seems to be doing very well.

I grew up in Phoenix and we had a Water softener. And I'm also aware that the high mineral content of Arizona's water can impact appliances. And so, we were putting in new fixtures, and our plumber was doing some upgrades and repairs around the house, and I asked him if there were salt-free water softeners and asked him about water filtration. And so, he put the whole package in and I also got a tankless water heater.

I got it mostly for the price and the ability to do it ourselves. The set up was great and easy. Immediately, we could tell that there wasn’t a film on our dishes, even though we still get some water spots sometimes. There was still a noticeable difference with that in the dishwasher. I also noticed, with my hair and in the shower, it was softer-feeling.

I liked how I could install Pelican's system myself and that it didn't matter whether I installed it myself or asked my installer. I didn't want to spend $5,000 for the system and then spend another $5,000 to have somebody plug it in. I appreciated the installation guide and the information when I called and talked to somebody. They walked me through any minor problems that I had. So far, the system has been totally worth my application for what it's doing with my water. I had to change my well pump right after I put my system in and I had a lot of mud and dirt coming in. Pelican's filters did exactly what they were supposed to do. Now my house has clean water. My dogs love it. The reverse osmosis feature works great. Pelican has great support too.

In previous years, I was having some trouble with my well that was putting off a sulfur smell. I talked to Pelican and they said that they have a piece of equipment that would remove it and I was skeptical. But I bought it because the sulfur smell was so bad and installed it and that smell immediately went away. I still had problems though with the minerals in the water and it was staining the toilets.

I used another device for 30 years and they went out of business. They had fabulous water. The only one that I could find that was comparable was Pelican, and so I chose them. I like the countertop rather than under the sink because I have control over how much water I’m putting through the filter if I’m washing dishes or something that the water shouldn’t have to be filtered. But if I’m washing vegetables or use it for drinking water, I wanna be able to isolate the use of the water.

I’m a plumber and 15 years ago, one of my regular plumbing customers who calls me at least twice a year called me to come over because they ordered this elaborate Pelican system. They may have paid $1,000 for the three-piece unit -- the prefilter, the filter, and the softener. It was the first one I ever saw it. I read the instructions and I installed it, and ever since then, I’ve been mentioning Pelican when I go to people’s houses and they have salt water softeners. I told them that it's the new technology out and to google Pelican. Over the 15 years, the price has gone up considerably, but people love that they don’t have to add salt anymore as well as the texture of the water. We bought the shower head unit from Pelican about three months ago. Not only do I enjoy it, but I enjoy the water and especially now at our house, the shower. I’m gonna do the whole house with the three-piece unit, but I wanna change all the water lines in the house first.

I found Pelican on the internet and I spoke with someone on the phone when we got the 600,000-gallon whole house filter and the RO unit. They just mailed it to us and I got it within a week. Pelican is very expensive but I’m satisfied.

I was searching for a soft water treatment and I went online. Pelican was the only one we saw and the website was very user-friendly. I found what I was looking for and I was able to order it without any problems. I liked the price and I bought one for the three bathrooms. It’s 1800. I got it installed locally through the Pelican dealer here in Tampa. The way everything has gone with the water, it has lived up to expectations. The clothes now smell better and we don’t use as much water to wash our clothes. We’re very pleased with everything.

I had a saltwater system from Sears and I was looking for an alternative because it was getting rid of the salt and I needed a filtration system. I’ve seen Pelican in advertisements and I’ve seen them at the county fair. I talked to someone from Pelican on the phone and then ordered the system. The reps were very knowledgeable, helpful, answered any questions I had about it and informed me of the discount that was available that I wasn't aware of. I love my system. It's got the prefilter, the charcoal filter, and then the ionizer. I was on the computer within this last week and looking at one of the Pelican products they had on there. I was making sure I had the right stuff that I needed to replace after five years and I just bought the carbon replacement kit for the one unit.

I called Pelican and everyone was good and nice. I got the whole house water filter and softener system for three to five rooms. The product arrived in four days but you need a professional plumber to install it because it looks complicated. I couldn’t have done it myself. Since having it, the water tastes better and it’s drinkable. Before, the water was nasty-tasting. So, it’s a softener too. It doesn’t leave marks on the shower heads and the sinks. Everything’s good and I’m happy with it.

The first time, I met a company called RainSoft. They went to my home, did the water test, and said my water was not that good quality. I called another company to do the test again just to make sure that was the case and we had the same results. I started looking for alternatives. I looked at the reviews, analyzed the systems, and then I ended up buying Pelican because of their reviews and I also had a friend in Florida that installed their system. The website was easy to navigate and to understand the price, everything was there. I got the whole combo system then I had some few questions when I was trying to install and the consultant helped me.

I had a new-built house with well water and I had to make sure that we had good, clean, reliable water. I did a good, diligent research and Pelican came up with solutions that I was content with. Pelican offered the salt-free water conditioning option and I didn’t wanna be dumping bags of salt when I’m 80 years old. That has worked out very well and the water is good. All their marketing materials explain their system well. We may have put more into the water purification filtration than we probably needed to, but the house has an iron-manganese filter on, which it definitely needed.

We live out in the country and we have a water system here locally. We wanted to be sure that our drinking water is good when our kids come because they drink bottled water and that the little ones have appropriate water. My husband installed the Pelican water system and everything went fine. We haven’t had any problem. We just turn the water on and off.

We were doing some research and we got Pelican for the feedback, reviews, and videos that they had. It’s expensive but we wanted something good that will last a while. We also wanted a system that would be able to go throughout our whole house. The sales consultant was knowledgeable and helpful. We asked a lot of questions and he was able to answer them. The water’s so much better now since having it ‘cause before I could smell like I was in a pool. My hair and skin are better now. I don’t feel so dry. Also, just knowing that you’re drinking better water is good. Then I needed a new UV light ‘cause every year they had to replace it and that was relatively easy. Now, it’s on auto-shipped, so I don’t have to even be concerned about it. There’s also a digital clock there that tells you how long you’ve been with the system. Everything’s going well with our Pelican.

We have a brand new house and as part of the construction, we had Pelican install a whole house water filtration system. I had to replace the filter 'cause a year had gone by. My hardest part was not with Pelican but with the original equipment manufacturer that installed it. I was finding out exactly what filter to replace it with. They didn't have it labeled. Once I found out exactly which one to order, it was very easy.

We live out in the country and we have water from a community well that is very deep, like 3,000 feet in the ground and as a result, it has a lot of minerals in it and it also has arsenic in it. And we haven’t been meeting the federal guidelines for the arsenic, so they warned us about it. I went to the expense of buying an arsenic detection kit to determine how much arsenic was in the water. I ran the test and we were way above the recommended allowance and so, we started using bottled water. My wife, every couple of weeks would get the gallon jugs and fill those up, and we would use those for drinking and cooking and for our pets. It was just really getting to be a pain, hauling those jugs of water back-and-forth.

If I could give ZERO I would. Canceled my autoship filter order TWICE!!! Still billed and sent. I returned product, THEY WILL NOT REFUND ME! STAY FAR AWAY FROM COMPANY!!! There are MUCH better filtration systems with actual customer service available.

We have had nightmares trying to buy the right softener for our situation. Bad sales reps, shady deals and prices through the roof! Them we discovered Pelican! What a great company. The water consultant came to our house to be sure we had chosen the right model for our needs. He verified we had and did not try to lead us to believe we needed an upgrade. Jim ** is his name. He was very personable and very knowledgeable about the system. We were able to order the unit and installation from the comfort of our home. The unit itself is great as it softens and filters water without salt.

Purchased and completed the test kit with promise of 3-5 business day turnaround. Now on day 10 and being told another half dozen days before I can expect to hear. Furthermore, calling periodically to ask for promised timing does nothing to help. Appears they have their little system/assembly line...and it takes much more than the time promised in Pelican's marketing.

The shower head was great. Put a nice stream of water out. It was easy to connect to the The shower filter. Had to weight on top leaked where it connects to the filter. Not happy about the leak. I am returning it and getting my money back.

I had a water softener installed, but it went bad. So, I checked prices of water systems on the internet, looked at Home Depot and Lowe's, then I called Pelican and got a system from them. The guy on the phone was nice. The installation took me about an hour, which was quick, and I already had one installed so it made it much easier. The system I have now seems to work better and it doesn’t use as much salt. I like it and so far, the experience is great.

I liked Pelican Water System because I didn’t have to put salt and it doesn’t add salt into my water. When I had a question, I just called and their reps were always extremely helpful and accommodating. However, it was very difficult to find someone who could install it. And even though they said you could do it yourself, you really need a professional. And even some professionals were stumped with it, because it’s a new system and it’s a little complicated. They said that any plumber should be able to do it. So, that was a little bit of a problem. And it did cost me a lot. It could be just that the plumber was very expensive, but it took him hours to install. He even had to come back to adjust it because it wasn’t working right, which means it’s not as easy as they say.

Our water started changing from when we originally moved in 18 years ago. We had heard about Pelican many years ago when we still lived in Florida. We did a lot of research and Pelican was the best money for the buy. I installed the system myself, and I’m not a plumber, and it was very easy. Our Pelican water system is working out so well. I had a refrigerator repairman go down into my basement and I showed him the system. He took pictures and he’s gonna order the system from them too because he doesn't wanna pay 13,000 from Kinetico and some others.

I know the water quality is terrible down here in South Florida, so when we moved into a new house, I knew I wanted to get a system to treat the water. I was blown away by the Pelican rep's professionalism. I got a three-unit system that has a sediment filter, and it also has a chlorine filter and a filter to soften the water. The installation was very professional and so far, I'm an extremely happy customer. Now the water is drinkable out of the faucets versus before when I had a chlorine taste in the water. Also, the softening of the water has had an effect on my wife's skin and her hair.

We're rural and we have a well that tested positive for a form of bacteria. I researched on the internet and ordered UV water system from Pelican Water directly online. The installation was very easy and straightforward. Since then, our water tested negative for bacteria so it's doing its job. We've had the system for 12 months now and we had to renew the light bulb at 12 months. I ordered a new light bulb in advance and I didn't put it in right away. When I went to put it in, I discovered I got the wrong light bulb. Either my ordering was wrong or the order was read wrong. They would not take it back because it has been more than a few days since I bought it. That annoyed me a little. But I was pleased that the representative I talked with had a new light bulb at half the price.

I have a well on my property and it has a high manganese content in it and it has rust color. We needed a filtration system and I bought the product through Pelican Water. I had a professional company come and do the installation. They warranty their work for over a year. The installation went very smoothly. I had it put inside of a shed in the garage, so that there’s no chance that the pipes can freeze. So far, everything works good. The sales guy was great. He gave me everything I needed. And now, I just hope the longevity is as good as the beginning.

We moved to a house that we were told had city water. We didn't know that their city water was well water. We didn't wanna go with the soft water because we still couldn't drink it. So, we went to the Pelican and I had somebody come out and install it. We figured out that the containers needed to be charged, which was a two-day process. Other than that, it took the plumber about three and a half hours to get everything in place. Since we put the Pelican system in, we noticed a difference in the taste of the water. And it stopped ruining all of our appliances too. Their reps have been excellent. They even called out of the clear blue to see how I was doing.

I’m happy with Pelican Water and the only problem I've had is their advertising after I bought the system. On my computer, every screen I got had their ad on it. After they finally removed the ads, I still get emails from them trying to sell me. However, there was no problem when I did the installation myself. I’m 84 years old and could do it. I didn’t use their kit and just used PVC and it worked out great. You just have to have patience. I can’t see that the system did all the magic things about dissolving chemicals that are already there but right now, but the water tastes better, which is the main thing for us. Since getting Pelican Water, we’re drinking water off the tap where before we had bottled water all the time.

My twin brother lives in the same city where Pelican is located. He had one put in his home, and it was perfect for my needs. It's worked out fine and I love it. It takes longer for the hot water to reach the faucets, but I anticipated it and it's not that big of deal. I had hard water and a lot of calcium buildup to the point where it was nutty and the dishes would come out cloudy. All that has gone away now, and I understand that the more I use the system, the more it will come out the pipes, which is a good thing. So, I'm delighted with it.

It does not work at all. Tested my water before and a week after install and there is no difference. Do not waste any of your money. Called tech support and no one would help me out. They said it was working properly.

We have a lot of minerals and crud in our water, and a friend of ours recommended Pelican Water Systems. I emailed someone and I don't think I got the accurate information for what I specifically needed but it was fine because the man who put it in for us had installed several for family. We got what we needed but I’m not pleased. The water tastes good but the dishes are not coming out clear in the dishwasher. Also, I saw once that there was some gray sand in the tub as well. We live in red sand, so you would expect something red, but it wasn't. We talked about getting the RO system and our friends said we didn't need that. But I'm not sure the water is as clean as I wanted it to be.

I needed a water filter system, and I was doing my research online, and Pelican seemed to be the best fit for me. I had iron in my water a lot and I had other stuff in it too. Once I put the Pelican system in, they cleared all up. I had a guy come out to test the water and he was trying to sell some water filtration system. Once he found out I didn’t have one, he went ahead and tested my water. He said they tested about 300 homes in our area, and that my water was definitely the very best water there. I ordered the system, and when I noticed that my water was getting slower this year, I changed the filter in the system. It’s the best thing that’s ever happened to my water.

Because of the smell of the water in the house, I looked for water filtration systems. The Pelican Water sales representative was amazing and he did a very good job. He was patient and he took the time to explain on the phone. And even after the purchase, he followed up. He gave a very nice service and he also walked us through setting up everything when I called him. I’m very happy with the salesperson and I'm very happy with the system too. My water now smells nice and clean. It's a big difference.

The water in Flagler Beach sucks. We went with Pelican Water Systems after seeing that there was no salt in their system and liking their marketing. The people at the home show were nice and they convinced us. Their consultant and I worked out really well and installation went great. When I ordered the filters for the system, their guys were very quick in returning the next day. We’ve been very, very happy with our water system. We don’t buy bottled water anymore.

We had problems with hard water and we had markings everywhere. Most people around our location have a water softener with salt. With that, they have to go buy salt all the time. It becomes more expensive than if people just buy the Pelican. Their system costs a lot of money but it's worth it. I called Pelican and initially, I was gonna order a filter system not knowing I should order the water system. Their rep walked me through and explained everything to me. I then decided to make the purchase. I installed their system myself and it was very easy. Pelican's service on the phone is very professional. They followed up after installation and made sure everything was okay. Now we don't have hard water problems. The white particles from the hard water in our sinks and faucets from the hard water are disappearing. There's no more buildup.

We live in the Texas Hill Country and this is one of the hardest limestone infiltrated areas of the country. We had a house with no filtration, and we had coliform positive in the well water when we purchased the house, so we needed to install a system. My husband is a combat veteran that has sensitivities when the coliform is increased in the water. Pelican was more expensive, but their website was able to educate me on each of the steps for each of the parts of the things that I had purchased, and that was important because I couldn't make any mistakes in what exactly I needed for my house based on my husband's health issues.

The dog stopped eating and he had calcium diarrhea. After $1,400 at the vet, they couldn’t figure out what was wrong. All the tests were fine. I bet it was something in the water so, I got one of those big cup things that you filter the water through but I was told to get a Pelican. My daughter has it and she said that it’s fantastic. I ordered it online and Pelican did a good job on the website. I got the filter on one outlet in the kitchen. It’s filtered and I don’t have to have this big hunky thing of water in the refrigerator. Pelican is about the same as the other filtration system, but it’s easier to use. I noticed though that the green light goes on when you’re running the water if it’s filtered and it will randomly flash even when you’re not using it. But my daughter’s does that also and this doesn’t bother me because it’s one of those things. It's just that nobody has caught that. I’m assuming it’s fine and it's most likely a sensor thing.

I moved West and you gotta put salt in the water and all this nonsense. So, I kept researching on what I was gonna do and I did my homework. I was gonna strip the water with the reverse osmosis or have it filtered. I looked at the Pelican, and it seemed like a better system because I don't want to strip the water of all the good stuff. I just wanted to get the bad stuff out and they did. The website was good and it helped me figure out what I want. The representative on the phone made it a simple choice to me and he closed it good. I got the water filter, the water softener and the electronic light thing that kills all the bad stuff. I was living with my aunt for five months before my house was built and she had a salt system. You couldn’t drink the water and when I was there, when I bathed and took a shower, my skin was very dry. So, when I came here and installed the system into my new house, I noticed that my skin is not as dry as well as my scalp.

We had a lot of calcium in our water. We’d never had a softener in here, so we decided to put one in. I researched the ones that were out there on the market and Pelican seemed to know what they were talking about. I started looking at what they had advertised when I was getting ready to buy, and for an old man, it was pretty easy for me to find what I was looking for. I got the one with a big filter for it and it seems to be working okay so far. We’ve noticed a big difference in our water here. It takes less shampoo and less shower gel.

I just moved from one town to another and found out that they had this kind of water system here. It’s hard water and it leaves spots on cars and windows. I heard about Pelican through my plumber and he said he had put in many Pelicans and that’s the number one system that he recommends to people. So, I went by his thinking. He ordered the filter and the two long tanks for me as well as a system that purifies the water. I moved in the house in August and by September, he had it in for me.

My son purchased a Pelican water system before we did, and he was very pleased with it. We had the salt ones before, and they were such a pain in the neck that we did not wanna go that way. We had a lot of spotting from the hardness of the water. The rep knew exactly what we were looking for as far as the fact that we knew it wasn’t going to be exactly the same as the salt system. But it was addressing what we were looking for. We got the filter with the two tanks in the garage. The water is more pleasant-tasting now because the chlorine is gone. We had excessive chlorine, and eliminating that is one of the biggest improvements that we noticed. Also the fact that we have less buildup of the water spotting. We changed out our filter for the first time about a month or so ago, and we ordered the four-pack, and it came the very next day. So far, everything’s good.

I'm a Master Plumber and one of my clients needed a water system. I found Pelican online and went with their system. Installing it went quickly, easily and smoothly. The system has been great and my clients love it.

We got the whole house million gallon system from Pelican Water. Their reps were great and when I talked to them on the phone, they were very polite and helpful. I also used their website to do the refills and it was super easy to use. I like that they autoship their refills, too. I have the system for four months now and so far, the water is much cleaner. We had a salt water softener before and the water is much cleaner with Pelican. Plus, the water tastes better to my children.

We had a new home and I was looking for something that would be a whole house filter. I had used a carbon filter for a long time and I wanted a reverse osmosis at the sink. So, since Pelican offered that, and because it offered the minerals that add back at the end through the reverse osmosis I chose it. I looked to see what the system offered as far as the whole house system first, and it seemed like I did not have to change filters really often. They lasted a period of time, so that was good. It was also recommended by people that had used it before.

I am a licensed plumber and I wanted the salt-less water softener technology. Pelican's sales consultant was fine and he did his job, but he was too much of a salesman for me. I don’t like those people that always try to upsell or plus sell, and he does it so natural, I don’t even think he realizes he does it. If I were a homeowner, I would imagine the things he was doing would have been perfect. The rep that I spoke with over the phone, on the other hand, was very good. He went above and beyond. They had the hurricane down there, and he spoke to me from his home. He got his office number call recorded over to his home because of the hurricane, and he was still able to help me out and keep my order attended. The website was fine and it helped me pick out what I thought I wanted. I purchased the smaller of the combi unit with the water softener and filtration combo.

We had a water softener that required us to use a lot of salt, and we got tired of that. My wife went ahead and researched a bunch of stuff online. Plus, we also had a company here that tried to sell us a filtration-type system for too much money. We went with Pelican and it was troublesome finding someone who was qualified to install it in Albuquerque. The local person that we got that did the installation had never done a Pelican before. There were instructions that came with the softener which was adequate for him. He installed it as well as he could, given the fact that he had the piping was from the previous water softener.

I live in Tucson, Arizona and the water sometimes has a sulfury taste or smell. It just did not taste right. And we were using a regular water filter, where you pour it to the pitcher, and it was easier to do it with a water system. We went with Pelican because of its name. It was through their website that I contacted the company, and it was very easy to use it. And then the gentleman I spoke to impressed me as well. He knew what he was talking about and he was very pleasant to talk to. There was no pressure. The system fits in the way I wanted to, and it does everything it was supposed to do. I am enjoying it, and the water always tastes good. With it, there seems to be less build-up of the calcium, too.

I got Pelican's shower filter after reading about the type of filter and the materials within that filter, that plus the reviews. I got it through online order and installed it all myself. I got plenty of e-mails along the process, with the shipping and tracking. Using the filter I immediately could tell that my skin wasn’t as dry after using the filter, which was a big thing. It cleaned up the chemicals in the water going inside my body, so I’m drinking purified water. The filter lasts six months and then they will automatically send me another one. I thought that was pretty cool. That way, I didn’t have to remember when I got this. I’m pleased and I definitely will recommend them.

I had gone to Lowe’s and I was looking at all the different water softeners they had, and one of the reps there recommended Pelican. I got the salt-free softener, and I like it a lot. It’s nice because I don’t have to haul those big bags of potassium chloride anymore. There was a crack in the system. And so, my plumber came out and he ordered the new part. It came really, really fast, so that was nice.

We had more chlorine in our water as well as blackness and whiteness in our shower. We also had dryness on our bodies because of the water. We got a Pelican PSE2000 water system as well as an RO and UV. The rep was very helpful. He pulled out the records from my subdivision and was able to help me select the proper products.

The sales rep from Pelican was very nice and very professional. We did the installation on our own and it was easy. The only bad experience we've had is the changing of the filter. The little plastic thing broke, and we had to order another one. It’d be better if it wasn’t made out of plastic.

It was a biggie for us that Pelican's water system didn't require salt. After having Vegas water and it not doing much, we decided to give Pelican a try. We ordered a system over the internet and installing it was straightforward. Our water softener had quit working so my skin was terrible, but it’s getting a little better now.

I had a system that I purchased from another company and I was not happy with it. The company was from Michigan, which was so far away, and I felt like they were sometimes not in touch with what I was saying. With the people at Pelican, on the other hand, I don’t have that problem. The sales guy I talked to told me about the particular product I was looking for. He said, “This is what we have. This is what it will do. This is how it goes on. This is easy to use.” They then sent the system to me. The hardest problem I had in putting that thing on, however, was getting it out of the box. And that wasn’t hard at all. It was on and it was perfect. Everything was like what the man was saying, which was rare.

I bought the Well Water Pelican Filtration system in March 2019. They promised me that I will be getting bottle quality crystal clear water. But, ever since I have the system installed, I have been noticing that my sink and around the faucet getting some kind of powdery deposits. Initially I thought, maybe something from the pipes that causing this issue. But, it has been a few months and the problem still exist. I called the Pelican Technical help and they were claiming that the powdery stuffs are mineral in the water and cannot be eliminated with No-Salt water system. They also encouraged me to drink that water saying that it is good for me. But, not knowing what the deposits actually are, I don't feel safe to drink it.

I had an issue with my original unit. I called and spoke with an outstanding customer service representative who tried to troubleshoot the problem with me and sent me a new unit hassle-free when we couldn't resolve the issue. Great!

I was looking to find some filter that would work, and I ended up with Pelican because of their price and the way things looked on their website. I bought the whole house system directly from the website which was easy to navigate through. I’m still using the system and I just replenished the media in it this past six months. My brother moved up here near me, and he also purchased the same system.

We have well water and needed to have a system, and Pelican Water Systems had one that didn’t have salt in it. The sales reps worked well with us, and they were knowledgeable, friendly and nice. They have always been fantastic. I got a water system and my plumber put it in. It didn't it take him very long.

The water here in Lake Havasu City is terrible. A friend of mine installed a Pelican system in his house, and told me about it. I did some research, and then we also bought one. I did the whole thing online. I put it on my basket and waited until they offered me a discounted price, and then ordered it. We got the immediate filter, the water filter and then the water conditioner. So, we've got two big tanks and a little one on the wall. With the system installed, after a week, we could drink the tap water, which was my primary concern. The mineral deposits on dishes and the shower door are reduced, but they're still there. They tell you that in their literature, and that’s not an indication that the system isn't working. I recommended Pelican to several people.

We have very hard water in Florida and I wanted to put a filter. If you saw the garbage in the water that we have up here in Pasco County, you would never drink it. I researched and bought a system directly from Pelican. They sent it in and I had it installed. It is an outstanding system and it has worked perfectly. I love it. It’s not garbage that everybody else is peddling, like the salt systems and the electric osmosis stuff. We’ve had it seven years now and we have perfect water. The system does what it’s supposed to do. It doesn’t take up a lot of room, it’s a natural system and it’s environmentally friendly. It’s better than anything.

I've got a well and I wanted to make sure that the bacteria was taken care of. When I looked up online the different companies, Lee, the gentleman who helped me, explained well so I picked Pelican. Dealing with Pelican's sales consultant was wonderful. They were really helpful and were great there. I had the plumber that I usually use put the UV system in for me.

I have a well and a water system that produces a lot of manganese and iron. After having done all the research on all these other companies, I figured that Pelican would give me the support that I needed long after I had installed the system, and that's the way it turned out to be. I got the Pelican system that had that particular capability of removing the iron and manganese. It was better than most of the other companies that I talked with. In fact, they were a cut above just about everybody else that I've talked with, because first of all, I got somebody on the phone right away. And compared with the other companies that I talked to, a lot of times, I never did talk to anybody, and they never called me back. So Pelican was a company that gave me confidence immediately.

We had very hard water in Colorado and we used Pelican Water Systems years ago out there. I read about water systems and I ordered one. They had it shipped to me and I had it put in. It was a tank and it had a filter that we change every six months. It was a pretty good deal because you didn't have to put salt in it. Since having it installed, the water is much softer which made it easier to wash things especially and didn't leave a lot of residue.

I don't need filters very often because we don’t live in that home all the time but I like to filter my water because it’s what I’ve always done. I got the Pelican water system online and I installed it myself. It was just a little shower head filter and I did that quite easily.

We live at the beach, so it’s important for us to have softener and filters. We did some research on the internet and talked to a couple of friends, and learned about Pelican. We put the system in a house that was around 12 years old, as soon as we moved in. We did it before we renovated the kitchen and master bathroom, and there has been a significant reduction in calcification.

I'm really satisfied with my experience with Pelican. I found it through the internet and their online process was very easy. They installed the system for me. I've had the system for about 15 months now and my water’s really different. We used to cook with bottled water but we stopped doing that now. The smell of the water when I take a shower is different too.

I researched water treatment systems due to the poor water conditions in my house. I came across Pelican Water Systems online and got a system from them. My experience with their sales consultant was great. I did the installation myself. It was easy and Pelican was very helpful.

Our home is a brand-new house in a new neighborhood. I didn't wanna start with any calcium buildup and I wanted to be sure we were having as clean a water as we could. I did some research online and went with Pelican. I knew what I wanted. I just needed them to put it together for me. Our Pelican works fine. I get little white deposit on things if they're not dried well and white spots. I'm not very happy with that. But from what I understand, that was not part of what this treatment would do. It wouldn't take all that out. You can wipe it off. It doesn't build up. But as long as the stuff comes out the dishwasher, it's pretty good.

A friend of mine had a Pelican system. I decided to look online and do some research, and that seemed to be the best fit for my situation up here in Alaska. We had a house built here and we have a lot of iron in our water. Depending on where you are, you can also get sulfur. And we have septic tanks here that most of the new contractors put steel instead of plastic.

My wife has some thyroid issues and we found out that fluoride, which is in our water, is not good. We have a filter on our refrigerator, but it doesn't filter fluoride. So, we decided to buy a system from Pelican. We liked the unit itself. A lot of them are very bulky and expensive, but this one fit really well underneath our counter and it was kinda the perfect solution for what we needed. I found it online and their website was very easy to navigate. The price was good, too. Plus, I recently got an email update that it's time to get a new filter, so that was nice.

I built a home out in the country where they had community water. It was terrible and my wife would not bathe in the water. So, we immediately began to research and try to find ways to improve the water quality in our home. Pelican stood out above the others, so we went with them. Our consultant, Mike, was really good. He was very knowledgeable and informative. He was also very patient with explaining the benefits of purchasing a Pelican as opposed to some of the other types of system. I'm a contractor and that is still kinda confusing to me. There are so many different aspects that you don’t understand when it comes to water systems because there are so many different softeners, purifiers, and triple osmosis systems. And it was a bit overwhelming. But Mike was very meticulous in explaining and making a recommendation based on our situation.

When I talked to Pelican's sales rep, he didn't have a lot of information on how things worked. If he would’ve had more information, then it would've made more sense. But we had a referral and it was from a guy who already had the system, so it made it easier. Other than that, our water has been good since we had the system installed. I can’t taste or smell chlorine, so that makes me happy.

I parked in front of Pelican Water Systems’ store and knew about them. I had a water well so I researched about water treatment systems. I was concerned about the quality of the water and some potential bacteria. I spoke to a guy from Pelican in the beginning and then, I received some information. I checked everything online and compared it with Culligan, and another such as the cost per provider. In the end, I decided to use Pelican because the softener was without salt and I was looking for that. I'm not sure if it's 100% effective especially because the hardness of this water is particular.

We live up here in Paradise, California where the Northern California wildfire took like probably 90% of our town. So, our water was affected. Moving back into my house, I wanted to put the Pelican water system in just for protection. The sales reps were absolutely very pleasant and thorough. I had great success with them. They were very easy to do business with and it was very quick. And I have passed their name onto quite a few people up here because I know Culligan is charging like $3,700, where this is much cheaper route to go.

There was a lot of scale buildup in our water. We had a salt softener at our other house. But we're getting older and we didn't wanna have to do that. Our plumber told us about Pelican and we got their salt-free softener. We've had the system for four months now and so far, we're 70% satisfied with it. It didn’t remove all the scale. I read it and I understand that it’s supposed to not take the calcium out. At some point, the white scale that builds up is supposed to be reduced to nothing. That was supposed to take 30 to 90 days. But we're passed the 90 days and I’m still having some residue left.

The water here is terrible. I've had people come here and tell me there's a leak somewhere because there are dirt and old gunk that come into my water system so I don't drink the water. I ordered my Pelican water system online and got my plumber to put it in. I have the shower filter and I love that. It makes me feel so good. I also like the one under the sink. I need to get somebody to come and put a new filter in, but it's still working and it still cleans itself.

I make my own water filtering system out of activated charcoal and five-gallon buckets, and valves that I’ve had to put together myself because nobody else makes them. And then a friend of mine said that he found one and that’s the Pelican, that you hook to your whole water system. So then, when I take a bath or a shower or turn on the faucet, then it’s all clean water. It’s a great idea.

Pelican's reps have been completely helpful with getting us the right equipment and replacing parts. There were some parts of our system that didn't work and they quickly replaced them. Anytime we’d need new filters, they’ve been wonderful to work with.

We built a new house down in Daytona Beach and my wife sensed that the water was really hard, so she wanted to see what we could do about it. Some of our neighbors had just put the Pelican system in and they liked it. I ordered online a filter and a softener, two canisters plus a third little plastic canister, and I'm very happy with the product and the service we've received. With the system installed, the shampoo is soapier and works better.

I already had a Pelican water system installed and the floods in Nebraska ruined my system. I got another one through Home Depot’s website. Everything went fine with Pelican.

I bought a shower filter from Pelican because I wanted cleaner water. I ordered it online and the website was fine. Since having the shower filter installed, my water doesn't have the chlorine and gunk in it. My skin and hair is softer. The product delivered what it said so it is very good.

The water in our house in Parker, Colorado had a bad odor and just wasn't right. We also had a chlorine issue that we wanted to clear up. My wife has an allergy to chlorine which we found out about when we moved into the city. We started using a water filter from another company that cleaned up the water smell. We then bought a house in Colorado Springs and right off the bat, we said that we would not use that brand. I was looking for a water filter system for the whole house and I came across Pelican. I looked at the videos online on the Pelican system as well as some of the other programs. And the guy was very clear as to how the Pelican system worked and I was very much impressed.

We moved and our water was municipal. I do not like chlorine, chloramine or any of that. So I was looking for something to put under the sink to filter everything out. The experience with the sales consultant from Pelican was great and the website was easy to navigate. But I was looking for specific information and the person I dealt with said that they had just sent stuff out for testing and that I would be able to see the results online a week later. I never found that. I looked pretty briefly but I already purchased it so it didn't really matter.

If you’re gonna buy a water system, call Pelican, figure out what you need and then buy it ASAP. We moved to Texas and in my area, they have hard water. That drove me to try and find a solution. It’s hard when you don’t know what you don’t know but whenever I talked to the Pelican salesperson, he was very helpful. I did not feel like I was being sold something; I was being cared for. So it was a great experience. He was a really great guy. He was just perfect. I was very informed and I kinda left the conversation feeling it was a good purchase. There was no buyer’s remorse. The system has two tanks and a filter so it’s a filtration/hard water treatment system. Everything was delivered to my house and then I hired a plumber to install it. My water tastes amazing now. I actually prefer to drink it out of the faucet than I do my refrigerator, which has a filter on it.

Our water is not good and we don’t have a water system in our home. I purchased a shower system from Pelican and now, the water is softer. It’s a good product. Overall, it was a positive experience.

I was researching which water system I felt like would be adequate. I didn't want a salt system where I have to worry about salt. I knew I wanted a filtration system and looked at the different filtration systems and Pelican seemed to have what I was looking for. We've had our system up and running this June. So far, so good. I'm still very in the dark about how to upgrade it or what to look for. And I do water testing, but it feels that there are a lot of particles in the water.

I had experience discussing the quality of my water with Pelican's rep. He explained things well to me. I got a shower head for their combo system with a filter and since then my hair feels better and much softer.

I started researching fluoride and heavy metals, like with taking showers and how in the steam you can still breathe in and get the chemicals that way. That kind of made me want to get a system. I got the shower head filter from Pelican and I’ve noticed that the water is definitely cleaner. I don’t ever have that nasty chlorine smell. Also, I have a peace of mind showering in water that I know is not contaminated with all these chemicals and heavy metals. It’s essential to your house and for yourself and I would tell others that they would need to get one immediately. It is benefiting me a lot and I’m completely satisfied with the product. Pelican is a great company.

I was searching for soft water systems online and I heard about Pelican Water Systems. We were having too much iron in our water from our old system. So, I wanted the Pelican system. I have the well water system. First, the water comes in and goes through a round paper filter unit, and then the magnesium and iron filter tank, and then it goes into another tank. At first, what we got wasn't quite doing the job and after about a year, we ordered the iron and magnesium system that would remove that stuff. It has been working very well since. The system has been very expensive but it has been well worth it. I usually consult with the maintenance of the service department when I had questions. The rep I stayed in contact with was very knowledgeable and willing to help recommend changes.

My mother had a water softener and I searched the internet for a replacement unit. She had lead in her water and we were looking for a salt-free system that would take the lead out. Based on the ratings on the internet and the ease of installation, we went with Pelican Water Systems. They recommended doing a water test first to narrow down exactly what we needed. It was quick. They sent everything I needed and explained everything I had to do. I bought a WF4 iron and manganese system and installed it myself. Now, we can drink the water and have no iron flavor. Plus, the stains have all gone out of the sink. We’re very satisfied.

Easy to install. I am a Licensed aesthetician and cosmetologist. I recommend this product to all of my clients for their hair and skin. It would be nice if you guys came out with different aromatherapies. I love the affordability of this system as well as maintaining the system.

We live in Indiana where they have the hardest water in the world. We live in an apartment and they wouldn’t let us put a system underneath the counter. We looked around at different system providers and decided that Pelican was the best one for us. We got the countertop Pelican Water and installing it ourselves was no big deal. It works and with it, our water tastes good.

I live in a brand new neighborhood, and we all are dealing with hard water and a lot of scaling coming in through our showerhead. I wanted to get three different estimates on a system to soften my water. I went to Culligan, and I went to another one, and the third one was Pelican. I talked primarily over the phone with Bob from Pelican to get me the information that I needed, and to tell me a little bit about the program. I like the fact that their system was salt-free.

Our water was terrible. I got a referral to Pelican Water from a customer of mine. I initially set the whole thing up online. But they were great, because I made a mistake in the ordering and they corrected it without me even knowing it. They realized I made a mistake and corrected it before they shipped it. So, they were really proactive. I was impressed. I got the filter and softener combo for the whole house. I did the installation myself and it was fairly easy. I just had to do a little bit of plumbing work, but their connections were a piece of cake. They call it SharkBite connections, and you just push it in and that’s it. The whole installation kit was very easy. I already recommended them to a bunch of people.

I always put a water treatment system in because I don't trust the water source anywhere. My ex-husband used to work in water and waste water treatment so I know all about that stuff. I like Pelican because it takes out the pesticides and the drugs as well. I have the whole house system and since I’ve had it, I’ve had none of the chlorine. I have better tasting water and it doesn’t make my stomach sick. The little round cylinder that holds the filter cracked on a Sunday morning and I contacted customer support. The next day, the rep was at my doorstep and he replaced it. That was great.

When we moved into a new home, our water heater busted within the first couple of weeks. We knew it had to do with hard water. We also had a very high chlorine smell in our house. Then, we saw the spotting around the sink and knew we had an issue. Our Pelican Water Systems sales consultant was excellent. We got the softener system, the whole house filter, and the RO. I feel like our water quality is very good now. The water is soft and the chlorine smell is completely gone. It was a very good experience. I'm satisfied.

I have hard water in my house and there is a lot of stuff that doesn’t need to be in there because the city water puts chemicals in it. I purchased the combo with the salt-free softener from Pelican Water but I did not like it. Pelican said that they would take it back but I gotta purchase the softener system separately. I purchased that and they returned my money back for the salt-free softener and things worked out well. The installation process was very neat and timely mannered. The installer was very professional and did a great job. When I take a bath, I love the feeling that it gives me. My face is clearer and I don’t have those bumps on my back. The water quality was bad before but now, it’s perfect.

The biggest problem with the salt system is that it gets in your skin and your salt content goes up. I didn’t want anything to deal with salt, but most of the things that we have out here in California are salt systems. I knew three people that had tried Pelican and loved it, so I decided I was gonna do it too. I went online and bought the whole kit because I was redoing all the plumbing in my house. Before, the water was so hard out that I’d be changing faucets constantly. I wanted a softener and a filter system that was gonna help fight that hard water and still give a decent flavor if I'm ever able to drink from the sink again.

I Googled, "The world's best, simplest and most efficient water treatment program for your home," and heard about Pelican Water System. It was one of the best. I’m an engineer and I still had to use the plumber to install it. There were twists and turns, in and out, and back and forth. We got that thing set up but I had an airlock in the second tank. The first tank filled good but the second tank was 8 inches from filling. The plumber said we would just cut through the air and the thing went off like a cannon. I knew how much power that water has got so we got the system stabilized. Then, I ran the sediments out of it. It's a brand new house and I didn't expect that much stuff to be in there.

In the town of West Orange, New Jersey where I live in, there is a tremendous amount of stuff in the water. If I were to use reverse osmosis, I would clog it up in a day. If you put stuff in the dishwasher, glasses would come out with calcification marks. You'd also see calcium build-up in the faucets and showerheads in the bathroom. But now that I have the Pelican water system, the calcification is gone. As explained to me by the salesperson that I had spoken to, it disappeared over time. I didn’t have to clean them or anything like that so everything has been positive.

We had RainSoft water softener but it wasn't doing too well. When we were at a home show, a Pelican rep did an excellent job and he explained everything. That’s why we went with the Pelican system with no salt to it. Everything went great during the installation. We've had our new water system for four months now and it's been working great. The difference between Pelican and Rainsoft is like night and day.

I live in Elk Grove in California and they have hard water. There’s a buildup of calcium on the faucets and the water tastes nasty. I called Pelican Water Systems and talked to them on the phone. Then they gave me all kinds of information. I bought the PSE1800 and I noticed that the water tastes better now. Also, when I take a shower, it's better for my skin and hair. I had no problems so I recommended Pelican to a couple of my friends.

The VA inspector insisted my entire house be treated for nitrate when all the rules and laws say only the sink has to have a sink valid reverse osmosis. He would not approve my loan unless the whole house had reverse osmosis which costs $30,000 and is only used for daycare because the only thing nitrate affects are infants that are drinking the wrong water. So, I was not paying for that. So, I googled water treatment systems. Pelican freight shipped it and I installed it the second I could. Since I’ve had it, the water tastes better.

I live in Titusville, Florida, and our water here is horrible. I went on Pelican's website and read all the information, and it was simple to navigate. I bought the PC600 salt-free single cylinder and everything is great with it. I talked to a couple of technical guys for some questions and it was simple and easy.

We're on well water which was why we were looking for a water softener. I looked on the internet to find out about different brands and I ran across a water softener with no salt. I read up on the pros and cons and I liked what I read. I figured the one with salt would be better, but I am 77 years old and don’t need to be dragging bags of salt for a distance.

I wanted an all-in-one water system without the salt. I have hard water and calcium build-up. I wanted something that could stop that and I wanted one with less maintenance. I looked at two companies and Pelican had what I wanted. I bought filters from the company where I bought the water softener. I talked to them a couple of times and I had a couple of questions. All interactions were positive. My water system is great and it is doing what it is supposed to. Pelican is by far, the best.

We have hard water where we live. We're in the city so over the last several years, they do something with the water twice a year. There's a funny smell coming out of the faucets, and has a odor and a taste that I do not care for. And then they flush it out of the system after about three weeks. Even though we got filtered water in our refrigerator, it doesn't take out all the stuff. My plumber guy recommended Pelican and one or two other brands as a company to look into as far as researching. Once I started doing my research, I personally felt comfortable with the Pelican brand and decided to go ahead and choose them.

I love this filter for my shower. My hair color doesn’t fade from the chlorine and I don’t need a moisturizer. I can’t believe I waited so long to buy. I had been let down before by another brand but I’ll be using Pelican forever.

3-Stage Premium Shower Filter 5 ft want with model number PSF-WC looks good in our bathroom. We will also use it for our special child for her special needs. We choose it for our health and avoid damage to our hair.

Spent nearly $5000 on equipment, $900 on installation, only to replace system with Culligan Salt system about a year and a half later. I spend numerous hours with support trying to "dial in" the bleach/water combination on the phone with them (to which I joked "I might as well be a Pelican water technician at this point.") I requested a full refund 17 days after 90 day warranty policy. They refused. After several hundreds of dollars of ruined clothes, rust stained sinks and toilets, and just overall anger, I called Culligan to put in their system. I'm selling the Pelican system with full disclosure they have no intentions of selling a good product and/or good service after. One of the worst purchases of my life.

Purchased the countertop filtration works better than the competitors Pur Filtration. Water tastes great. Purchased the shower filter and no more chlorine, etc. Hair comes out squicky clean. I will be a Customer for life. Pelican is a great company that delivers as advertised.

I purchased a whole house salt free softener, plus filter and UV light. Had it installed in August. 7 months later, I continue to have white spots on all the bathroom faucets, sinks, shower doors, glasses and dishes. I have had a water test done by Pelican and another facility, the water hardness was 294.00. Which is considered very hard water. I called Pelican on numerous occasions to discuss the white spots and was told they should easily wipe off. Who wants to wipe down everything every day to get spots off? My husband called to complain as well, the customer service person tried to tell me to buy another product of theirs to get rid of the spots, when they told me the only way to get rid of the spots is through a reverse osmosis system, which can cost thousands of dollars. Poor customer service, bad products, the system was replaced with a Culligan system. Don’t waste your money.

We live in South Texas and get our water from our own well. About four years ago, I ordered and installed a large system costing well over $3000. It has NEVER worked properly. I'm sure we have very high levels of hard water, but the company clearly said this system would make it soft and safe. After only four years of marginal service, one of my tanks leaks, so I have had to bypass it. Mainly: we have never had soft, mineral-free water. Showers must be cleaned frequently to clear the stains, faucets all get cooped up with lime, dishwasher works well only if we add a rinsing chemical, etc. etc. Even after reviewing the system at least twice on the company's website, I have never heard from them. Nobody has shown any concern. I would recommend bypassing their systems.

We purchased the Pelican PSE2000 Whole House Filter-Softener system in February 2014. In January 2019 (after 4 years) we had to replace the whole system. Our appliances began to fail and our faucets were getting damaged from the hard water. The PSE2000 system did not soften our hard water. I would be cautious about spending approximately $2,700 for a system that does not soften the water. Once we replaced the system with a different brand, our hard water scaling and hard water issues disappeared.

Pelican PSF-1W 3 stage premium shower filter w. 5 ft. wand - Love this product. Had a bad experience with the Aquasauna shower filter leaking. The Pelican shower filter was leak proof. I liked the clear instructions that came with the Pelican. It was nice feature that Pelican provided teflon tape to prevent leaking. I really appreciate the simple filter change setup (much more difficult with the Aquasauna). My hair is softer after showering with the Pelican. My itchy skin, because of dry winter conditions, has also improved. Great purchase!

We had horrible water and so we began researching water treatment systems online. We found Pelican and purchased a pre-filter carbon system, a water softener, and a UV Light from them. After installing those myself, our water has tasted better.

I had concerns about the water and what was in it, and what shouldn't be in it. I wanted to filter the water and get as much of the chlorine out of it as I could. I called Pelican Water Systems and I liked the response of their personnel. I also liked the product and the way it was designed. I ended up purchasing the shower filter system and the under the sink drinking water filter system. I've called them about one issue and spoke with Mike. He was very responsive. He even rectified the problem immediately. So far, I’ve been very satisfied with all of my dealings with Pelican. Their customer service reps are very good, and for that reason, I have chosen to stay with them. Also, I would recommend them.

We have PFAS in our area so I looked into having a water system. The sales consultant did an excellent job answering the particulars to all my questions that were necessary for me to make a decision in purchasing. I got the country well system that fills 1800. I got the information, I saw the unit and I had my company install. We do different things but Pelican installed it and did the job that was necessary. However, I also installed the softener system and being a septic system, I did not wanna use salt. I noticed that there was a build-up on the faucets.

I had Culligan and I wasn't happy with them. Then, I had one that came from Lowe's and with leaks and all sorts of problems with water on the lawn, I wasn't satisfied with them either. When I saw Pelican's ad, I said I would give them a call and what they led me to is to go to the online to look at the products they had. I saw one I thought was going to be better, but it wasn't. It had to do with water softening and I have had enough of that. Once that was straightened out, we had no problem at all. I got a system that takes out the chlorine and the lead. We made an arrangement and the technician came out and put the new system in. We haven't had a problem since.

I started looking for a filter on the internet based on water quality, taste and different things. I asked Pelican Water Systems if they had a product that would work for all the different chemicals and things that were in the water that would take care of it. There's a high concentration of chlorine in my water and they were adding fluoride. I know fluoride did quite a few things but I was trying to eliminate as much of it as I could. I asked a bunch of questions and Pelican recommended the product. Their knowledge about it was top-notch. I got the reverse osmosis and under sink unit. It has little tap which comes out just so you can fill containers. I did the installation and being an older guy, there was a struggle to do things way up under the sink. It was hard to get in there but I got it done.

I had a water filter inside the refrigerator that I was using before that brings filtered water and ice through the door. All of a sudden, that filter burst wide open and put water all over my kitchen. I got a Pelican product thereafter because it has a little light on it that told me when it needed replacement. I didn't see any other company with products that have that feature. When I got the system at first, I used it on top of the counter for a while until I got a drill to drill through a standstill sink. I mounted it underneath about a week later. Though I haven't noticed any difference with my water since then, having the Pelican system has been more convenient because it's underneath my sink.

I had a plumber install a new faucet in my kitchen sink. I saw the hard water buildup on the bottom of the faucet and I decided that I needed to get some kind of softener for the house. I went online and Pelican Water Systems was the best so I went for them. I told the rep that I had hard water scales buildup. He was very informative and he told me that it would even help some of the pipes that were in the house clear up over time. You don’t have to flush it with the salt or whatever electric. You also don’t have to flush it at night although I am getting ready to change the sediment filter. I felt the difference right away since having the system installed and I feel good about the investment.

We had 85% damage done in our home due to the hurricane. It tore up our well house where we had the water softeners and the pumps. It turned everything upside down and broke it loose. It was a complete disaster. So, I started looking for a new water treatment unit. I was told that the Pelican unit is good in taking rust out of the water and making the water softer. The sales rep advised me to think about it and call him back if I was interested. I called him back after a few days and told him I was interested in their unit. He asked if I had a salt unit and I said yes. I only had acquired a salt unit and he told me that as long as I had a salt unit, the Pelican unit would work well.

Pelican Water Systems seemed to have good prices and support. So, I ended up purchasing a single carbon tank from them. I installed the unit myself and the experience was pretty cut-and-dry. Anybody who has basic plumbing knowledge can do it. I have the tank for five years now and the only thing I hate about it is that sometimes, it shoots the carbon up into the toilet tank. It seems like when you get a big surge of water, some of that carbon will escape out of that filter and it will end up in the water line. Also, over the five years that I've had the tank, I had to shut it down for a couple of days because I had to replace the carbon bed. During that time, I noticed a chlorine taste in the water but it was something that I have forgotten about for the last five years. I would recommend Pelican Water Systems.

The house that we moved into has three tankless hot water heaters and when we started using the showers, we noticed the deposits in the faucets. Our water comes from wells in the neighborhood and with a high amount of calcium, we realized our faucets would get clogged so we started researching and found Pelican. The prices looked reasonable so I ordered the system. The first one I ordered was a no salt unit. I have that put in but it wasn’t helping. Pelican's reps were very nice and said they'll exchange it. I shipped that unit back and they sent me another system which uses salt, and I’ve had it ever since. It works great and I’ve been very satisfied since I got it.