Orkin Pest Control Reviews

Orkin has been servicing my home for several years. Ed, the technician, is professional, courteous, and friendly. It is easy to reschedule service if the appointed day or time is inconvenient. I did not give 5 stars because the company sent someone other than Ed for a couple of times without letting me know of the substitution. It turned out that the company sent a man who was in training. Ed told me about this when he came back. Lack of notification is not acceptable to this senior citizen.

In July Brian came to do my 3 month service, he couldn't come in the house because I was very sick. He left sticky box traps and round ant traps and got out the big hose and sprayed everything around my house. I was impressed. I've never seen anyone do that before. I was going to leave the company because money is short but the woman I spoke to worked out a deal for me. And I could make payments. I thanked her over and over. I don't want to lose Orkin, they do a wonderful job.

I did everything that I could possibly do with the ants in my kitchen and finally, I gave in and said that I needed professional assistance because it was ridiculous. My kitchen would be invaded by these little ants. I love Orkin’s services because I don't like bugs. I haven't had any problems and I like the guy that I have assigned to me. Rick was personable and he answered every question. I have pets and I was concerned about the chemicals and the cats. He has a background in chemistry and explained it to me well. I trusted him enough to give him a key to my house. I would recommend Orkin and my guy Rick. My cats like him.

Orkin had to have a sub come out for my route but he was as informed as my regular tech was about my place. He covered everything that the usual tech would. I opened an account with Orkin in 2016 because I had an issue at my house with my crawl space having rats or mice. So, they came out and took care of all those problems very well. I haven't had any repeat problems since they did the evaluation of my house on all those problem areas. So, they found all the potential problems and gave us the resolution steps to correct it. Woodpeckers decided to invite themselves into my attic last year and I had Orkin come out every other month because the activity wasn't frequent enough to say that I didn’t need monthly visits. But every other month is better. The pest services overall is pricey. I called in in between visits and they had a person out the next day to check it out and fix the guards.

My experience with Orkin has been fine. It's just the last time my Orkin guy came out, he didn't knock on my door to let me know he was here, so I didn't know he was here. I would have had him come inside and spray as well. I've had two different guys now. Usually, they're really nice when they come out, and they chat with me for a little bit, which makes me feel good. At my old house, which is where I had a different guy, the amount of bugs went down. At my current residence, I haven't had any infestations or breakouts with bugs and I want to keep it that way. I've called to schedule a spray. It was raining a lot and some of the bugs from outside started coming inside. They took care of me relatively quickly. I'm pretty pleased.

I bought a brand new home. My daughter moved in with me. She brought roaches with her. They took over my house. Zap for two years sprayed once a month, no change. Orkin came in here, three sprays, no roaches. The first spray he did embarrassed me to death. I had no clue there was that many bugs in my house. He sprayed around the crown molding around my kitchen cabinets. I swept up bugs for three days. Orkin is the best pest control place I've ever used. I just made one appointment to come every other month. They just come. My regular technician, Daniel, is a good country boy. I really like him. I let him come in if I'm not here. I leave the house and lot for him.

I set up the second time with Orkin Pest Control. I already canceled service with them 6 month ago and thought I will give them trial again. I had appointment at July 24th with technician named Tom and he not show up even not call or text. I had second appointment at August 10th with the same technician - Tom and he again not come to do service. I do not understand what a problem with that company. They cannot organize workers??? I still have ants, moths, rats....they charge $70 a month and don't do anything. Very disappointed.

I called at 11a this morning for an appointment. Like it says call before 2 for same day service. I guy told me they would be out today between 4-6. I repeated it to him twice throughout the conversation that it was today and he said yes. I rearranged my schedule and even left work early. Waited until 6 nothing. Called. They told me it was scheduled for next Tuesday. Why would I want to wait a week to get rid of mice? Duh. So much for customer satisfaction guaranteed. Very disappointed.

Killer Kate came to visit and she did what she does every month and we paid. We love Killer Kate dearly. That's why we keep going back to Orkin. We kid her all the time. Kate is her name and her initials lead to the Killer Kate designation. She's been our technician for several years. Occasionally, there have been substitutes, but we prefer her. We have always regarded the service by Kate as excellent.

I love Orkin's service. It works really well for us. We don't have a lot of trouble with bugs now. If we ever have a problem with something inside the house, I just have to call, and they'll come out and do whatever they need to do. We've been in this house for almost 14 years now, and I've used them since we moved here. I have no complaints about the service at all and its efficacy as well as their willingness to come out and take care of something. If it's not even my appointment time, they'll come in between.

We started with Orkin right after we moved in and we've been with them for so many years, and we have stuck with it because we haven't had a problem ever since. Eugene, the technician that's been coming out for the last few years, is excellent. He listens to us. He gives us advice. When he shows up, we know we're in good hands. He remembers who we are and explains what he's going to do. He lets us know when he's coming. He's a very good ambassador for the company.

A friend of mine told me his mother used to use Orkin. So, I tried them. The service was great from the start because I had a problem with little flying roaches in a rental house and they were getting in the stove. I never had roaches before. And I had a pest control lady come in there spraying every three months. But she couldn't get rid of them for me. She had do this, do that, and they're still there. So, I just called Orkin one day and they came out, and two days later, I haven't had a problem since. The tech is a great guy. He goes beyond duty to help me with any problem I got there. I'm well-satisfied with the service, I'm satisfied with his attitude and he knew what he's doing, and he gave me a lot of advice on what I needed to do to help things. And I corrected a lot of things that needed to be done there and he told me I did a great job. He looks out for me wonderfully. And I'm really well pleased with Orkin. The price is worth it for what I get.

We just had our first transition of technicians, but both of them have been super friendly. I only reached out to customer service one time because our old rep used to text me and he was consistent. And he was a couple of days off. So, I called to make sure he was okay. But he was. He was just busy. Wherever he went, I hope he's doing well because he was the best Orkin person that we've ever had.

Orkin just comes monthly automatically. It's usually on a Wednesday, but then they let me know the approximate time that they're coming, whether it's morning or afternoon. Most of the time, it's morning. They would say between 8:00 to 10:00. And then, right before he comes, he sends a text and says, "I'm on my way." I've been through this for many years. The first one that came was back when I worked and I always put a key under the mat. And I told him to just leave the key on the hall tree, which I have right inside my entryway. Sam didn't know what a hall tree was and I had a fake greenery thing there that's about three feet tall. "Where in the world did he put that key?" He put it down at the base of that flower. They are all so jovial.

ORKIN CONTINUES TO FAIL MISERABLY to get rid of - or even control mice in my crawl space for at least 2 years; this after paying ORKIN $12,000 to seal all openings to keep mice out and $45 monthly service ($1,000+). How can the largest world-wide pest control company NOT HAVE ANYONE WHO CAN SOLVE MY MICE PROBLEM? ORKIN has done numerous inspections, yet say they can do nothing else??? I have spent another $7,000 for two other contractors to do additional sealing; $3,000+ for my supplies; and hundreds of hours of my time to stop the almost daily mice gnawing sounds. It is extremely difficult for me to do much physical work, being handicapped and disabled, but I try because the noises are unbearable.

I’ve been with Orkin for a few years now and plan to keep them coming. Since they’ve started I no longer have rats, mice or ants. My house is clean as is my garage but still these pests found their way in and they were difficult to get rid of. Each tech was thorough and nice.

Overall I have been pleased with the tech's work. I would really like to be able to be involved in the scheduling of appointments, i.e., time, date, and day. It usually seems like I am being the problem customer when I request a change when I am told the day before of the time and visit. Not a huge thing but it is something I would appreciate and it would not upend the tech's schedule along with mine.

For well over 30 years, I relied on Orkin to control insects in our homes. I started with Orkin due to a pest problem when we lived in Ohio, where insects are plentiful. My husband traveled for his job, and was not looking for more on his “to do list” when he was at home. Now we have retired in Colorado, and he needs to feel he can contribute to the comfort of our home, as well as my peace of mind. So he requested to take over any pest control issues we might have, and I am very happy that the insect here are not so invasive! I recommend Orkin to anyone who, like me, does not want to share their living space with insects! We appreciate all the years of great service and friendly technicians who came to our homes.

My experience with Orkin has been excellent over the years. For the last several years it has been excellent especially because of my Orkin technician, Clayton **, here in Knoxville, Tennessee. Clayton is professional, thorough, punctual, very helpful, intelligent, friendly, personable. Orkin is lucky to have such an excellent employee, and I'm lucky to have such an excellent service technician.

Very pleased with my Orkin service. After some turnover, I now have the same technician who comes out every two months. His service is very personal (always asks how things are going and if I'm experiencing any problems) and professional. I recommend to my neighbors who are looking for pest control.

Thoroughly impressed with Orkin. Our home has been pest free for a number of years. Thanks to Steven **'s conscientiousness about our house has made all the difference. I highly recommend Steven & Orkin.

We have used your service for several years now as we are surrounded by homes who have discovered termites. The service providers are always very polite and professional. We had several small challenges with insects that were recurring that have been eliminated now and are very pleased at our decision to employ your services.

Messages do not seem to get to Matt, our Orkin man. We were told not asked when our house will be treated. We were told between 8am and 11 which didn't work for us. So I spoke to someone in the office to help us to change the time to a later appointment. Apparently Matt never got the message. He arrived at 9 or so and it was no good for us to let him in. We were on our way out to the doctor. He did the outside but not the inside. There have been some bug issues which were not addressed and there was no attempt made where he would come back to address these issues. The person in the office seems lethargic and not too dependable.

I have been an Orkin customer for years. I have never had any complaints. My tech always listens to my concerns and provides great service. This last visit I pointed out a wasp nest underneath the front porch roof and he added it to his normal routine. So grateful!

My representative is ALWAYS so kind, polite, professional, friendly, and our conversations are great! He's been in my home so many times, he's like family now. I don't have to follow him throughout my house anymore. Awesome job!

My experience scheduling the service with Orkin has been up and down. It seems like if I tell customer service to do something, they lose their notes in less than a month. Most recently, someone came out to spray mosquito repellent. The technician is really courteous and very friendly. He usually goes above and beyond, as long as he gets the nod from the operations people. Pest control-wise, that is not working very well. The feedback that I get is, "Technically, you have to take into consideration the area and the increase in humidity," which ultimately kind of gives me the impression that I'm buying snake oil.

Very polite - on time and helpful. Orkin has been taking care of my critter problem for several years. Since we live in the Mountains, we have many small critters that destroy my gardens. Orkin takes care of that problem. Thank you.

We've been using Orkin for 16 years. It's great scheduling the service with them. We haven't ever had a problem with any of the technicians that come up to the house. They've been polite and nice to deal with. They're great. They come out every three months and we always notice the difference, especially my husband. He's the one who's really afraid of spiders and anytime we have services, we see the decrease afterward. I'm so happy that the tech now is a woman. To see a woman in the industry is phenomenal and she's really great. I give her 5-stars and a thumbs-up.

Orkin costs more than other companies and I don't want to see their prices go up. But we appreciate the service and it keeps pests down. I also love the lady that comes to my home. She's a sweetheart of a lady and always considerate of my needs. I have a son with a disability and she always makes sure that it's a good time to come. She's very helpful and if we have any problems, she's right there on the spot.

Excellent service from Johnathan interior and exterior. Very respectful of personal property and my environment. Would highly recommend Orkin Pest Control. Long time customer dating back to the 1990s.

I couldn't be more pleased with Orkin. Much better than the company that we had before. They are always prompt and keep you informed about their arrival times. The "Techs" are very knowledgeable over what pest you are dealing with. I have referred 2 homes to Orkin and those customers are pleased as well. Orkin's products work well and they have returned if problem still exist.

While I realize that things have changed since the pandemic, I still would like to feel in control of when someone comes to my home whether I'm there or not. I had no control. Appointments were made for me and changed at will without my input. I'm ready to cancel this service.

I'm pleased with Orkin Pest Control. I've had several Orkin Employees to come service our home. They all are good at their jobs. I would like a different person to come back to our house for the month of July. We like someone who is well informed & educated about their Job. Thank You for reaching out to me.

Orkin has done pretty well and scheduling my service with them was pretty easy. As a matter of fact, I had to change my appointment twice because of doctor visits. The tech who came out was super as well. He let me know he was here and he tapped the door to let me know he was leaving.

Up to this point, I have no complaints with Orkin (previously PermaTreat Pest Control). The techs are knowledgeable, friendly and answers any questions that I may have. I will be moving in several months and will be transferring my service to my new address - and possibly adding an additional service.

This review is for our Wisconsin residence. We have had Orkin for decades and have been satisfied. We have been particularly satisfied over the past decade (and I don't exactly the dates) because our technician Doug has been the same, shows wonderful service, competence and flexibility.

Our usual Orkin Inspector became ill in 2020. Asher ** was assigned to handle our account while Pete has been out. Without question Asher has been outstanding in taking care of our house. She is professional, courteous and extremely polite. We appreciate her commitment to getting the job done properly.

I have been using Orkin for many years now and am very pleased. Once every two months usually keeps the pests away. Although, there has been an occasion or two where I needed someone to come out right away due to an overload of ants. Orkin, comes out as quickly as possible to take care of the problem. My technician, Juan is the best around.

Always great service, prompt and experienced techs with T.R. and Gary. Only one request or improvement would be - I get regular exterminating service and in the summer I also get mosquito and tick spraying and I would like these services to be separate and not combined in and on the same day.

I have always had a wonderful experience with Orkin. The two servicemen who have come out to my house the past 20 years have been great to work with. Clarence has been handling my home for the past 15 years and is always on time and very polite and respectful. Orkin has always dealt with any of my emergency situations promptly and efficiently.

Here in New Orleans it's Summer time, the nights are even hot and days are wetter. You never know what critters may lurk, but thanks to Marcus my home is infestation free of Termites, roaches, and spiders. He shows up on time and is a pleasure to work with. He's someone I can trust. That means a lot. He always has his mask on during these Covid times. I appreciate that. HATS OFF TO ONE OF YOUR BEST Marcus!

We have had Orkin in Michigan since 1997. Having therapy dogs we have never had problems with flies. We also had Orkin in Jacksonville North Carolina from 1991 through 1997. Again never had problem with any ant, spider or roach. We are very happy with the technical knowledge and support.

For over thirty years we have found the technicians and support staff very responsive to our needs and sometimes our wants. We have been customers of Orkin in Georgia and South Carolina. In both states we have been served with pest, termite and moisture control. Currently the moisture control barrier has fallen down, but the local branch manager has promised to see about correcting that issue. Here in South Carolina the technicians have been over ran with calls of swarming termites. Once those customers are serviced I am confident the downed barrier issue will be resolved.

I like the service from Orkin to prevent pests around my house. They let me know when they are coming and who is coming. I can make schedule adjustments and make decisions about what services indoor or outdoor are needed.

Brent was courteous, respectful, personable, and professional. These are the qualities I have always expected and actually experienced from your technicians. Keep it up! I have also recommended Orkin's services to several friends and family members.

35 years ago, Orkin came by and promised me that they could handle the job. So we tried them out and kept on with them. The monthly bug control guy comes in like he's supposed to, asks what kind of problems we have, then he gets busy and takes care of it. He’s a fine technician and he does a very good job. He usually comes between 8:30 and 9:00, and we don't have to do anything other than pay the man and file away the receipt. Since we’re recovering from the COVID issue, he’d been outside for now. But I’m finding more larger roaches dying than I had before he came the last time. So the pest control is taking effect like it's supposed to.

Orkin has done an excellent job. They are timely, professional, courteous, and the results speak for themselves. I live in an area with lots of trees and moisture, but I haven't been bitten by an insect since I started with Orkin.

Every couple of months, Orkin comes here automatically to see about the bait that's laid out. I also had an ant problem in my kitchen because of the rain. I truly liked this particular technician that came, Carlos. I watched him and he answered all my questions. He checked all the bait stations and he also checked every living thing in this house that had not been checked for quite a while. Even if he didn't know what he was doing, he was knowledgeable. He gave me extra time. He didn't rush me and I liked that because I was very worried. I would have liked him to continue coming here, but Orkin kept changing these guys on me, and some of them were not very good. One guy came here and I wouldn't allow him near anything. He was dressed poorly and he was dirty and it was a horror. I called Michelle at Orkin about it.

Every couple of months, I have pest control with Orkin. I have one guy that does the lawn and one guy that sprays for the outdoor pest. They're both very excellent and attentive. The pest control guy always calls when he's on his way and he asks me if there are issues inside or out. And the guy that does the lawn, I liked him so much that I hired him to be my landscaper. He went back into the landscaping business on the side after work. He used to own a company years ago. So he's my lawn guy now. I got rid of my other guy. I trust them very much.

Greg was the Orkin representative servicing our home in NYS this spring. We coordinated schedules so we could be present when the service was provided. He is competent and knows the business. We appreciate his support and guidance.

I've already submitted great comment for Jesus who normally comes every two months to take care of the property. I haven't seen inside pests for years. I don't even see them outside anymore. I have already recommended Orkin to three of my coworkers.

I've always had excellent service when dealing with Orkin. The service technicians are all well trained, helpful and courteous. On the rare occasions when I've had to call for a particular problem, it's quickly taken care of. I've recommended Orkin to friends.

The technician is very professional. A concern is the broad band of time the appointment you set covers. A two hour span requires that someone stay at the place of residence during that time placing other obligations on hold.

I love my Orkin tech. Her name is Shelly and she's amazing. She's been doing my service for a couple years now and she is so different than the other techs that have been out before. There was nothing wrong with them, they just went about their jobs, and the sooner they could get out, the better. But Shelly will stop, knock on the door, and with COVID, obviously taking those precautions, she stays outside. But she will ask me if I'm having any trouble with anything and if there is anything that they can do for me. She also tells me about things to look out for and goes that extra mile. You know when you get good service and when somebody really likes their job and cares about it.

Orkin does a pest service on my house every month. It’s in the books, but I can reschedule it if I need to. My technician is a wonderful person. I also have their termite protection. I have checked the inside and I don't see pests. I recommend people to get on Domingo’s route. He’s personable and helpful.

Orkin schedules the service and I find that they have a tendency to change. One time, they were supposed to come out on a Friday but on Tuesday, I found out they were coming out on Wednesday. Then, last year, we were having problems with them changing schedules to two weeks later and then four weeks later. Hopefully, we won't have that same problem this year. The schedule changes every once in a while but as long as it’s just a couple of days from what it usually runs, then that's fine. Also, I prefer to be here but it seems like I'm never here when they need to be here. But we work it out. And using Orkin is a lot easier and convenient than doing the job yourself. I haven't seen as many wasps this year out, which is usually our biggest problem, along with the digging, wood-eating ants, which we had a problem with last year.

Orkin is proactive about scheduling. They would send me a notice and let me know that I'm on the schedule. And then if I have any questions, I can give them a call. I've done that a couple of times, because usually right around the springtime when they schedule me, they do it on a day it's supposed to rain. So I've had to move the schedule a couple of times because of rain. The guy said he checks the weather when he is scheduled to go to somebody's house. And what he tries to do, which is a good thing, is schedule inside services on rainy days, and then he would do the outside whenever it was not raining.

The last visit was three weeks ago. We've been on Orkin's list for four years at least. They have an office in Lincoln, and that's who we work with. We get text messages and/or an email saying that we're scheduled for such and such time. And with a response number if we can't do that. They handle it. Then they text when they're on the way. If I ever had any questions, I can call the Lincoln office and get some commentary from them, and the technicians that come to visit. They've upped their game in terms of communication to the customer. That has been positive in terms of our experience with Orkin.

We've been using the same service for 30 years. Orkin's rep is like a friend. Dwayne, the gentleman who does the service, is friendly and always on time when he says he’s coming. They recently did the interior of the house.

We have used Orkin since we had an issue with carpenter ants. And they've done an excellent job for us. The only thing we don't like is the way they do scheduling. But because they became national, it has been less satisfactory. We used to have a name and a number here in Omaha, and it was a live person. Now they would sometimes send a notice that, “This is scheduled. If this doesn't work, let us know.” Also, the techs are well-trained, but the problem is keeping them. Once a year, we've got somebody new. But once they come out, they do a good job. It's just that I got to explain things multiple times.

My experience with Orkin was very good. Steve was our technician. He comes back and he sprays everything that he's supposed to. It works great. Except I've got to call back to Orkin in getting back out. We seem to have a lot of wolf spiders crawling around that we don't need. But it’s not his fault. Every technician we've had has been great. We’ve been very lucky. All the girls up in the main office in Spokane are also great. They understand everything and they're very polite.

Orkin took over a pest control business in my area 53090 so when Orkin came out to spray for bugs the rate went up a few bucks to $93 and we have a 2500 sq ft house and the tech comes out with a CAN of bug spray. I asked the tech if they have the truck with the 55 gallon drum with a large hose to spray around my house and the tech had to call his boss. So I spoke to his boss and he said they only have one truck with this large sprayer on it and proceeded to tell me it's a hassle to get that truck and made more excuses, was rude and on top of this wanting to charge me an additional $350 for this truck. The original pest control co always sprayed around my entire house with this special truck plus the inside of my home for $89. The tech on the other hand was very kind and worked long and hard to spray my large house with a mini sprayer!

The service tech was really nice so I feel bad writing a negative review, but I called Orkin because I was having a problem with pantry moths. I realized when he showed for the appointment that I knew more about pantry moths than he did but gave him the benefit of the doubt. I know pantry moths are hard to get rid of but I have had no food in my house for 2 months so the service should have worked. Orkin guarantees their service for a month so when the problem was worse than ever I scheduled a call back. The same tech showed up for the the follow up and called another tech for advice. He was told to use a combination of two chemicals; he didn't have both so thought he could combine the two he had, but I told him I would rather he come back with the chemicals he was told to use.

The estimator was prompt and efficient. They evaluated the problem and outlined a perfectly viable solution. The plan was to check for and eliminate entry points for rats (exclusion), trap and eliminate existing intruders and replace contaminated insulation under the house. Cost was $1300.00 and I wasn't to pay a cent until after the work was completed and I was satisfied.

I have no feedback about Orkin’s Pest Control as they were SO Poorly managed we never got to that stage. We used the Burnaby / Vancouver Branch. Booked initial visit for assessment ($75) and they were on time and appropriate. 1st treatment booked for ant control, we moved all furniture and took time off work, and they did not show up. Took over 24 hours to get a call back for an explanation and to rebook. 2nd appt for treatment booked a week later, so all furniture / drapes etc. moved back to live for a week and moved again for treatment. More time off work. They did not show up, furniture cleaned up again.

I called because we had a lot of tiny sugar ants in our house and they were not going away. We got the one time fee of $600 or so and the ability to call them back for free for a month if the ants were not gone. The first time they came they sprayed the inside of our house and put gel down where the ants were coming in. Some of the ants were coming from a crack in the side of our mirror cabinet in the bathroom and when I asked if they could do anything else to stop the ants from coming in through the mirror they said no. I knew what they did probably wouldn't fix the problem. The customer service on the phone assured me that they would fix our problem and I was doubtful by this point. Almost 2 weeks later and the ants were not gone.

I originally hired Orkin for pest control due to my neighbors unsanitary living conditions. At 1st it seemed to help but then the same pest would come back even worse. I would still have to pay out of pocket expenses on top of it kind costs. So why continue to pay for their services. After paying them almost 700 dollars I cancelled my services dad 17th 2020. I was told I would receive my refund within 10 business days. It is now Jan 5th 2021 and still no refund. However on my Orkin account and also when I called the customer service again it showed a refund was made.

My initial call was great! Customer service informed me of the services and charges. 176.00 first 2 months then 42.00 a month after. First two month tech will come out several times to make sure treatments are taking. This is not what I got! I got tech came out once... I had to call for a 2nd service because I’m still setting bugs. 2nd time came out sprayed only certain rooms on the inside. Did not treat the outside. He came out a 3rd time to finish what he didn’t complete the 2nd time. Guess, what? I’m still seeing big crawling around at night. What of her spraying? Water. The tech, "No worries. I’ll be back on the 15th." You guessed it, no show. Still seeing bugs.

Here are some of the highlights of my experiences with your London Ontario office. This is how you're being represented in London. Understand I'm talking about multiple agents, and at least one manager.

Can never get a hold of someone on the phone-did not take care of carpet bugs or discover any problems with bed bugs-Tony came out, did not wear a mask-came in with shoes still on and did not assess the problem after a couple of minutes in my house and said there wasn't a problem. After many many attempts to solve a problem by getting bitten all over the place knowing I have bugs somewhere and them not finding them. They do not fulfill with a money back guarantee -I would never recommend this company to anyone. I had to buy a new bed, go to the dr and dermatologist because I could not figure out what or where the problem was-now I am going through another company today-I hope they will be able to actually solve pest control. BTW I am OCD about any unclean thing in my home!

After initially working to address the rodent problem we were having, they have missed 6 straight appointments. When they contact me they always say they are sorry and will schedule another appointment but with 6 missed appointments, the rodent problem is coming back. Disappointment does not even start to express what I am feeling.

I am very dissatisfied with this company. I scheduled an appointment and was given a 3 hour window. Not only did I take time off to make sure I’m available, they NEVER showed up. No phone call alerting me that they could not make it either. This is so unprofessional & a total waste of my time to say the least. To add fuel to the fire, when I called to get a reason why no one showed up, the poor sweet lady apologized & told me the main office closed but she will send a message to the office and they will contact me the next day. For a big company, they should really be ashamed of themselves. Unless you have time on your hands & wouldn’t mind taking a chance wondering if someone would show up or not, if I was you look elsewhere & don’t waste your time. I know my time is valuable as I am a very busy person & on top of it I’m trying to sell my house & get it ready before closing. TOTAL WASTE OF MY TME. YES, I’m very upset.

I saw mice in my house. It took 7 phone calls to get a response. When the problem came back. 8 days to get service. 4 calls to Bensalem office and 2 to the main. On Thursday I was stood up and now I have to wait till Monday!!!

I was told that I had mice in my attic. I called Orkin. Before they would even come out I was required to pay then 296.00. I was told an Technician would be at my home that afternoon. He was not. Another person called and was there the next day. That was Saturday. On Monday I called the contact number supplied on the paperwork the technician gave me and was on hold for 27 minutes. I hung up and called a number listed on their website for service and was on hold for an additional 22 minutes. The next day I called and lied saying that I wanted new service. I was connected to Dave. He said he would send an email request for service and that I should get a service call that same day. I did not.

Wishing so much I'd have read a review before calling Orkin Pest Control as after 2 treatments which were paid upfront, they billed for a service not rendered, replaced that amount back into our account and are now billing for that again. Service was cancelled due to their billing issues and they sent someone out, unscheduled, to spray anyway. #'s listed to call do not go through and email requests for service do not get a response.

Despite being a customer for 20+ years, the level of overcharging and inaccurate billing in the last two years is too much. I just replaced Orkin at my two homes with Paramount. I've called (no one EVER returns a call), left messages and raised issues but nearly every month there is a major error in Orkin's favor with a bill. Enough. State consumer agencies need to take a look.

I scheduled my home to be spayed for ants. I got a call an hour before they were supposed to show up saying they had no one in the area and would have to reschedule. So instead of making it happen they chose to inconvenience me. They use a call center that doesn't know where the technicians are. We found another (local) company who could come come by same day and were almost 20% cheaper.

The spraying service is ok.. But.. you don't get the phone calls you are told you will get... Customer service leaves a whole lot to be desired... No matter who you talk to or how many times you talk to that same person all you seem to get is runaround. Have had.. personally.. 4 different servicemen to show up to do a spraying service that was canceled weeks before. This company has an utter lack of communication with its workers and its customers!

In July 2020 Orkin did a heat treatment on our house for bedbugs. The tech was incredibly nice. He guaranteed the heat treatment would kill the bugs. The process was very quick. We could not come back into the house that night due to the heat. 3-4 days later bugs were still crawling ALL OVER THE HOUSE. You could not sit on the living room furniture without getting bit. The furniture has been thrown out. We vacuum every day-floors & furniture. Orkin has so far come back twice to spray the house. A third visit has been set up as we still have bugs. I asked if another heat treatment could be done & was told no. We have spent $3400 for this. This is very upsetting & we feel like it's a losing battle with Orkin pretty much not doing what we were guaranteed they would do. They do however send emails telling us we can get a discount on termite or mosquito spraying. This is a terrible way to live. I would not recommend Orkin.

We had Orkin come out for a possible termite infestation. The guy said we definitely had a termite problem and moisture in our basement that was causing the termite problem. Quoted us $4000+ to get an industrial dehumidifier and treat the termites, without the dehumidifier it was $2000+. We had other quotes and the other companies said we have carpenter ants, not termites. $650 for one year and will also kill spiders, bees, wasps, mice, etc. Orkin is a bunch of liars and thieves!!!! We are going with Fox Pest Control!

Fantastic & professional service from reception - Leonora and Tony - pest control technician! I don't know how I would have been able to handle this mess without this company! They gave suggestions on how best to tackle this problem, and the package is really great for money.

I used Orkin to rid my house of bed bugs. They charged $1200 for their service. After their first application They did a second application. After a few weeks I let them know that we were still getting bites. I called them and The customer service lady told me that Allen ** the operations manager would call me back within 24hrs. It has been one week and I still haven’t been called. They claim that they guarantee their service but they don’t honor that guarantee. I would not recommend using Orkin based on our experience.

Orkin was the first company I called for ants remover. The representative said the first time treatment is at $232.14 and the second time will be at $129. If we still have the ants issue after second round, they will come out and do the treatment for free for the third time. In addition, if the third time treatment did not help then they will guarantee a refund of the last payment of $129. What a great deal right?

Arranged for an inspection and they were a no show. Called them repeatedly to remedy the situation and they never got back with me. Took time off of work for this appointment. No show, no call back and no apology. Finally went with Enrick pest control.

Got locked into a contract spending a ton of money and all I got was a guy that would randomly and without notice most times show up and spray and my house from the curb with a large aerosol can of some type of bug spray... Never set up a time to walk my property inspect my house or even talk. The one time I got his attention he basically told me to sit back and let the professionals work... Now I find I still have carpenter ants in the spot I tried to show him. Complete waste of money.

Orkin put a new guy on my account. He could not find the key, so he did not treat inside. Pulled back the covers to my bed and nice home for the mice. Very cozy. The house is full of them 4 months on no treatment. I still had to pay my bill.

I've used this company before many times without problems! But the last 2 years has been a nightmare! Never again will I use are recommend this company! They suck!! They charge an arm and leg. Never follow up or return calls! Just to ask for money.

Tuesday, May 19, 2020. Although (thankfully!) not solicited, I just wanted to commend Samuel ** for yesterday’s amazing visit. Over the phone I’d complained to Orkin of 10 p.m. visitations by (probably – no way to know) the same mouse (what could the mouse have been looking for?) and before he left, the understated Sammy had not only found and sealed up the two places where a mouse might be coming into and exiting my apartment, but he’d also set myriad traps in case the mouse had been trapped and was in looking for a way to exit. Sammy did this all in record time. He was courteous, respectful, and thorough. Made me glad the guys from Terminix, for whom I’d waited Saturday, hadn’t shown up for their scheduled appointment. So far no return visits from the mouse (or mice) in question. If I ever have a problem in future, I will be calling Orkin.

I did a contract for more than a year did not see any improvement. My house is very clean but can’t say the same about my neighbors. I paid so much money that I could have save hundreds of dollars by just purchasing glue traps myself. They didn’t do anything different they came and put those cheap glue traps and if the glue traps catch something my husband had to throw it away because it was going to stink by the time they had an opening. Don’t spend your money if you have mice. Buy your own glue traps or other things because mice are very smart they really don’t get in the traps.

All these bad reviews of PHH, I'm now scared to death. Ocwen modified my mortgage over 10 years ago and it has been smooth sailing. I can't handle the stress of potentially losing my house. Please lord, let this go smoothly.

We purchased our home and had an agreement with the sellers for Orkin to come out for 6 months for pest control. They did 2 months and then started to go to the wrong house. I contacted them and they told me it was just a mistake in their system and came to our house one more time (and did nothing). We still have wasps, bats (in the house) and mice. When I called and expressed my concern, because "they aren't happy until we are," they can't find any ticket of anyone coming to our house in the last year. I read the receipt off to them that they were in fact here 3 times and did do anything! They said that encounter is not in their system.... Don't use them. They sprayed some chemical around the base of the house but never went after the wasps. They put some traps up for the mice, like I couldn't do that, and wouldn't go into the crawl space or where they were actually at. And then they just completely ignored the bats flying in and out of the house.

I told Orkin months ago that I no longer wanted their services. They show up unannounced at your door. I never told them they could withdraw my money from my account. Never set up automatic payments. We're in a pandemic. They decided to take $200 of my $700 I get a month from disability. I have 2 children at home and can barely move because of my disability. They are like the mafia. Ohh you don't want their services, you're going to take these services whether you want them or not. And you're going to pay for it even if you don't. Bullies. So I called and the service rep tells me that I agreed to automatic payments. Lies, lies, lies. So I switched my dame card and put a stop to the payment. As of right now do not sign up with this company. There are better ones out there that just don't do this type of mess when you no longer want their services. It's a trap!

Bait and switch. They told me one thing on the phone and when the technician came out, it was going to cost way more. I called for a quote mainly because I have fire ants in my backyard. I spoke to the customer service agent and specifically told her about fire ants. I was looking for full ongoing pest control services and she quoted me a price for initial service and a monthly amount after for every other month service. It seemed high to me and I told her it seemed high. She told me that it’s because they cover most things others don’t and it’s full service.

False advertising!! I was hopeful upon reading Orkins website. Orkin clearly states their companies ability to handle mite infestations. Any consumer dealing with mites, of any variety, can understand the anxiety, sleepless nights and hopelessness one feels. Orkin is being allowed suck the hope, life, money, out of Louisiana consumers. Consumers who are already being slowly cannibalized by mites. Trauma, does not begin to explain the emotions this particular class of consumer feels. When mites begin invading a home, car, body, animals, everything becomes unrecognizable. So, as a desperate consumer searching for help, I contacted Orkin immediately. What a shock to become advised to the true facts about Orkin.

I had service for almost two years. Verbally told them to stop, sent in email. However they are still billing me, and threatening me with collector. They have not been to my house in over 6 months. These people are desperate liars who will do anything for money.

We were 50 percent satisfied until we got a bill for treatment we did not receive, impossible because we live in Trotwood Ohio and had a Tornado May 28 2019, so we called them to let them know that we will longer need the service and prior to May 2019, on February 24 2020 will get a bill $83.00 so my mom called customer service, only thing the lady would do was cut the bill down to 43.00 for a service we didn't receive, I would have liked apology, but they sent the bill to a collection agency which would have lowered my moms A+ credit rating, SHAME ON YOU ORKIN FOR TAKING ADVANTAGE OF A 78 YEAR OLD SENIOR CITIZEN.

Attic was inspected under false pretense. Suppose to look for termites instead inspected insulation which they now install! House length measured to update records, instead tried to sell gutter guards!

I paid every month for a service that I didn't get and they said it was my fault why I didn't get it even though they got their money. Avoid them. They are crooks. At least brads branch in Louisville KY Bluegrass Parkway.

I have asked for their service to help my dad get rid of his bed bug problem. They have sprayed and I've seen dead ones because of it, but they are still in his house. They refuse to spray every room no matter how much I say I want everywhere sprayed. When I stay with my one year old we're getting ate up and the exterminator has come by for a couple extra sprays and says he can't find anything and pretty much ignores us showing him bites and bugs we've caught. Getting a call or email back has been lacking and I am at the stage of requesting their money back guarantee so I can put it towards a company who's responsible and respectful enough to help its customer.

We hired Orkin as a pest prevention when we moved into our new home. We were assured that it would not affect our two cats. I lost one cat last week and came home to find the other had passed away as well. Both had been very dehydrated, the very thing the technician said the spray does to mice. I am very distraught over losing our babies. They should not have had to die like that. The advertisement states your pets are safe. They are not!

We’ve had problems with the Georgia branch since we started with them. They’re very unprofessional and after billing us twice for the same month, they can’t give us our money back. Even corporate won’t help us! This is ridiculous. I’ve NEVER dealt with a company like this. WOULD NOT RECOMMEND TO ANYONE.

Before bedbug issue happened I got new bed frame, new mattress, new bedsheets. After 3 years staying in this house bedbug alert! Paid $1400+ to treat bedbug for 4 beds and sofas in the living room. The first day they came I feel peace knowing to get zero bedbugs. After 24 hours of treatments I found 2 bedbugs crawling. It’s okay they say. “Give it a couple days.” 2 days later I collect 3+ bedbug. 3 days later 5+bedbug. Called Orkin in Omaha Nebraska, they came and sprayed so I have to pay $90+ for the treatment again. Same issue as above after 3 days 6+ bedbugs on my new pillow. 5+ crawling on my bed.

Very surprised by Orkin's sales tactics. I called to get service at my home and was told that I could cancel a 1 year contract at any time, even though it was technically a one year contract. As it seemed strange, I confirmed with the sales rep 3x, and he assured me that I could cancel ANY TIME! What I would lose is the up front service fee and the ability to call them to service if I was unhappy. Here I am a few months later and told I CANNOT cancel. I asked for the contract which to my surprise was signed by my wife at the time of the service appointment. She thought it was just the service summary for that day and didn't look at it. Very shady tactics from a company I would think is professional. Beware!

Their reps are always superb to deal with, but the company does not always promptly follow up with our questions. Seemingly has effective products, but customer service is mediocre to good.

I hired Orkin to take care of a bug issue I was having at my business. They came for months and I continued to pay them. They kept saying that I needed to be patient and it would get better. It never did so I got rid of Orkin and hired a small local company to deal with my issue. The small company took care of it right away. Either Orkin doesn't know what they are doing, or they are just there to bleed your money and not fix your problem. Either way they are a bad company. Zero stars.

My house had ants problem and we hired Orkin. First tech that came seems competent and treated our home. At the time we signed up for the service, we told them that we will not need treatment every 2 months as we think that was a bit excessive. The operator told us that they will work with us and will treat the home at a frequency that works for us. She also informed us that every time they send someone over, they will let us know via call / text.

Orkin came by today dressed in a suit. What was his uniform. He look like he was a billionaire going to a ball. I need a pest control. I showed him the details and the fragments I save for testing. They say they don't do testing. He said there's no bugs. What is am I getting bit by snowflakes. It's not even snowing. I don't make this. I don't even give him a star. I would not approve them to help anyone.

I was pleasantly surprised at how professional the exterminator was and how easy it was to set up the appointment. Great prices and never once did the price I was quoted change as I wasn't upselled at any time. Pleasant office staff as well.

My roommate's home is infested with white footed mice. I spent the weekend cleaning up mouse poop, and setting Tomcat wooden .89 cent traps baited with peanut butter which I placed around her kitchen after locating a nest of shredded red and white paper underneath the kitchen sink. From Friday through Sunday I trapped 14 mice. Sunday, I called Orkin and scheduled an appointment for Monday with a technician to visit. First, Orkin tried to cancel the appointment claiming they were low on technicians because some called in sick.

I like their services, but their prices were a little pricey for what I needed done. If I would have had the money I would have gotten the full service offered.

We had bed bugs, we called Orkin. We did the prep & they came out for service. The family left & I parked up the street to observe. After we left another truck came & then spent no more than a few minutes inside. They spent 15 minutes visiting with each other & left. Needless to say, we still had a infestation. They came back out, and that guy was good, problem solved.

Appointment was kept and they were professional as well as friendly. When I asked to modify their estimate to help me afford the service, there was some stalling, but eventually they gave me a very satisfactory price. The service before, during, and after were exemplary.

We were having a problem with sugar ants in our kitchen, 2 bathrooms and front and back decks. We had used another big name company the year prior to this and were extremely dissatisfied. We started with Orkin in June of this year. The Orkin man started by spraying and setting bait out. The spraying just chased them all around our house with no results. We told him about that after 3 visits. Then he said, "We'll have to get more aggressive". He kept saying that every time he came out. I followed him every time and saw him doing the same thing time after time. So much for more aggressive.

In the past, this company has been diligent in the schedule appointment, always arriving on time. Their service is excellent!! They are not located in Eastern NM!! Company is in AMARILLO, TX.

They have been very helpful in a situation that we felt we could not handle on our own. The service felt very streamlined and personable and they were very prompt on laying out a timeline. They made this experience a pleasant one and the clean up was very professional. I would definitely recommend to family and friends.

I think Orkin pest control is a really professional Company, I have 1 cat and 3 dogs. I had flea protect for my animals but I guess for my cat it didn’t work because my cat came in the house and within a week or so we had fleas in our basement. We called Orkin and they came over and sprayed in the basement and put sticky traps down too and told us we had to leave our house for a few hours just so we wouldn’t smell the spray he used, so he told us I had to wash every blanket and comforter on every bed and vacuum a few times a day, the guy was a really nice guy very helpful. I would recommend This company.

All companies want your contract to "manage" your bugs. I want a thorough application each time they show up. The guise of "we will come back whenever you need us" is crap, and an opportunity to do nothing for my quarterly service. It is an inconvenience to make appointments to have this done, otherwise the inside will never get done, hence more bugs! What did I pay for? Do the job every quarter, don't just show up to collect the money! Oh yeah, the last "application" was "last" because the bugs were not gone.

They call you 5 times per day to make you pay for the service in advance then when you need the service they are not available. I am talking about the service branch in Pikeville, KY. Stay away from these thieves.

My apartment complex hired Orkin to come and inspect after I moved in back in 2012 and I like the guy, but he lacks professionalism as I've had to get my apartment sprayed for bed bugs in 2013 and recently he looks for fleas and told me I didnt have them. Guess what. I do and this is the second time I've had to hire someone to take care of my apartment. He hasnt sprayed the outside of my building in a couple of years and when he comes to inspect he is on his phone in/ out. I'm disappointed and may ask my apartment complex if I can refuse him as I've had to hire someone to come to my studio apartment to treat it and I have to remove myself and cat. So disappointed in Orkin. I do not recommend them at all.

I have one mice, I called Orkin to get rid of the problem. Oh No. 1st time coming out the rep didn't even put a trap in the kitchen where it hangs out. Within that week I saw the mice again, someone different came out. Still didn't resolve the problem. My daughter seen it again, call Orkin to come out. This is the 3rd time.... still no results... I'm pissed now, I'm sitting on the couch. Guess who just come out? The mice. What the.... I'm done with this bogus company!!!

Do not use them! Roto-Rooter recommended them and they were no good. They charged my credit card twice and did not fix my problem! Try someone else but leave Orkin alone. Check your bank and credit card statements. Stay away!

When I called them about my mouse problem they came out and started a year contract with me. After about six months the infestation got so bad that I called and talked to the Skokie mgr. He sent someone else out and they suggested that I get my house treated with a steel wool like material that would be shoved between my shingles. They guaranteed that if I spent this 1000 and some change that this would get rid of the problem. On top of that I had this yearly contract with them which even offered me better protection. I went ahead and signed a electronic device, did not get a hard copy of what I was signing in till months later when I asked for it.

I had a spider in my sun room that I thought was a kissing bug so I called Orkin to treat for insects. I’ve never had a problem with roaches in my life. Now ever since they came out and they have been twice I’m seeing roaches. They say did the whole house but and outside but it sure was fast. Where did these bugs come from? I heard people say that they will plant bugs in your home but I didn’t believe that but I’m fed up with this.

At first I was positively impressed by Orkin’s fast response; I had an ant infestation and called them on a Thursday evening after 9pm, hoping to leave a voice message and schedule a visit for two days after the call, but a representative answered my call right away and scheduled a visit for the next day. The same person talked about the plans they offered and I choose the one time visit (that would give me 30 days to be sure the ants were gone) he insisted on putting me on the monthly plan, but I insisted on the one time visitation and hang the phone certain that he had honored my request.

I am a very unhappy and dissatisfied customer. I started this deal with this company. I tried to cancel my contract with them. It's been 4 months now that I've been dealing with these people to try to close out my contract. And they keep taking money out of my account and causing overdrafts to my account. Which was supposed to be close 4 months ago and here I am still trying to get ahold of someone. Which is virtually impossible that's why I'm leaving this negative review of how bad their billing is and how hard it is to try to get ahold of someone to help you. They love to take the money out of your account but Don't like to return. So please if anyone from Orkin is reading this review. Contact me. I need to put an end to this problem and I'm not saying thank you.

Orkin came to my home to assess for termites. The tech went into the crawlspace and stated there was no termites. My lower level flooded and I had to pay due to my sump pump cord was knocked loose. The Orkin man knocked my sump pump cord loose and it had not been pumping. There was a pool in my crawlspace.

I called right away in the am to get the same day service like the website says and the call center was very helpful and pleasant. Said no problem. Made a same day appt for 12-2... Then we get a call from the office saying the call center has no idea what the schedules are and they can't come out for 6 days. By then I'll have 100 mice!!! Very upset. They said they are overbooked. THEN DON'T PUT SAME DAY SERVICE ON YOUR WEBSITE.. Called back after finding others who could come out as promised.

I hired Orkin to resolve a mouse issue in my two flat in Chicago in June of 2019. They came out an inspected, made recommendations and offered a service. Over the course of the next 3 months the mouse problem has gotten worse. When contacting Orkin they say that they are only scheduled to come out once a month to inspect the issue. Each time they come, they offer more solutions for ME as the home owner to install and perform. It is now the end of September and my tenant is moving out because the issue is not resolved. She has played video of the sounds they make at night and it's haunting. Orkin has been of little help and to date has not resolved the issue. Do not waste your time with them.

The most important part of my feedback - NEVER EVER ANYBODY ORDER ORKIN. THEY ARE JUST SPAM. I filled out online form on 09.20.2019 and they called us and made an appointment for next day service and estimate from 2 pm to 4 pm. Next day technician call at 1 pm and asked if he could come 40 min earlier which was 1:20 pm and we agreed. He arrived at 1:23 pm checked the house which is 3 bedroom single family house and was explaining what would be better and what kind of services does they offer.

Orkin Pensacola Office Manager, Charles **, canceled my Orkin termite protection after more than 15 years of service. I was given less than 1 day notice. I had signed a contract just one month earlier for drilling, fogging, and bait traps. Mr. ** states he has full confidence in Orkin's treatment and process, but refuses to continue to treat my home. However, I believe if Orkin was confident they could effectively cover the home, they would continue the contract. Perhaps this is due to the fact that four years in a row, ending in 2013 I had termites and Orkin had to repair the damage. Orkin treated only the local area. Each year, I begged Orkin to treat the entire house, at my cost. Orkin refused. I told them I believe the termites had swarmed internal to the house (from the large number of dead termites found at various locations). Finally after 4 years, Orkin foamed the walls and fogged the attics. No more termites. Yet now, Orkin refuses to cover.

They lie. Tell me that I can cancel at any time, but when I try to do, the fine print reveals I have to continue service for a year! When I sold my house and canceled my service, they wouldn't stop billing my credit card! They are still charging me every month for a house I don't own (three payments now) and no one at Orkin can ever seem to fix the problem. They can't get anything right. The sent my bills to the wrong address for *months* when I first set the account up. Now, the new owner has Orkin, and they send his bills to my address. Lol. I would never recommend this awful, scam-ridden company.

Worst service ever encountered for anything. My daughter who is in her early 20's and has an anxiety condition is in her first apartment and it's overcome with cockroaches. It took her weeks to get the owner to bring in pest control and when they hired Orkin she was hopeful the problem would be dealt with. Instead she has a pest control guy who doesn't show up for appointments when she's waited all day. Does the bare minimum when he does show up and keeps putting out bait that doesn't work. The Orkin representative told her he had permission to finally fumigate August 19 but has done nothing to make that happen since. She hasn't been able to eat in her own home for 2 months and hardly sleeps. She's getting put on the back burner because she can't stand up for herself and that's awful customer service.

I choose Orkin for more than 2 years, at the beginning Orkin is a good company. But begin at 2019 they totally change. More than 2 years each time When tech finish the job I always pay by cash. But one month I receive a bill that show me I didn’t pay the fee. I try to call Orkin to make a appointment to come to my restaurant. They make a appointment with me but no call no show when the time due. I try to call Orkin so many times, tech always make a appointment with me, but still no call no show.

We have been a customer of Orkin for almost 2 years. This past July they charged my credit card for 2 treatments that were not done, then show up 3 weeks after my SCHEDULED appointment to spray. I called numerous times, emailed and messaged with no reply, or call back. Spoke to the Gm ** who promised the manager would contact me later that day. Here we are 3 days later no call from manager nor a call back from the GM. I called for a retreat. Never contacted me back. Horrible company with even worse customer service. Please use a different company if you're looking for pest control.

Mark ** was the inspector. He was so helpful and so nice. I would highly recommend him to anyone. He could not have been better. One day prior to his inspection, I had found a black snake in my patio storage room. He looked through my storage room and patio and outside my patio, searching for signs of the snake. He found no signs but was so diligent in his searching. I was so impressed with him. Thankfully, his inspection also did not reveal any signs of termites. Thank you again, Mark. You were super!

So I signed up for service May 2019. The tech came out introduced himself took my info and first payment, well he went out to spray the exterior of my home and was back inside less than 5 mins. My next service was scheduled for 8/3/2019. The tech had the nerves to text me and ask he could come Friday, I said, "No, I'm at work and my appt is set for Saturday at 2pm."

I was on a quarterly payment schedule for pest control....No advance warning as to when they would show up. When they did show their treatment was ineffective. Getting a live person to speak with is virtually impossible. I cancelled beginning the third quarter (July - Sept ). I received a letter that the account was past due even though they had deposited our check for the third quarter. I have invoices and cancelled checks showing we were up to date yet the agent insisted we had not paid. We cancelled and advised yet they still processed our payment. They apparently need the $135.00 more than their responsibility to provide accurate accounting which is apparently more inept then the home service attendants.

After a week of bombing over and over for fleas and cleaning. I called this company and they assured me they would help me. But the guy came was suppose to do my whole house for fleas and yard and my mom was here... He was here for less than 30 minutes and maybe did my bedroom (IF he did it at all). I'm So so disappointed. They're suppose to come tomorrow at 8am but we will see :((( # still got fleas jumping on us :(.

They come to our condos quarterly WHEN THEY SHOW UP. They operate at their convenience and do not give advance notice when they are not coming. We wait all morning and don't know they aren't coming until they don't show! Then it is up to the customer to re-schedule. The last two times they were scheduled they inconvenienced all of us.

We recently had a beetle problem outside. We called Orkin to help us with the problem. After signing up for the one year coverage, they treated the property twice. It was $188 the first time, and it’s soon as he left it poured down rain for two days. I had to call them back and request that he returns. The main issue is that their lack of concern for the customer's time. He was always late but the two times he came to my house and I had to takeoff work to be here to wait for him. The last time I had a scheduled call, which of the time window from 8 AM to 10 AM. I kept checking the app to see the status and it always said we are on our way.

I had a first time spray with this company June 26th and paid $153. Was told the ants would be gone in 3 days. On the 6th day they were still living with us. Orkin came back. Put out bait and was told I wouldn’t see activity in a couple days. 7 days later the ants still shacking up here, rent free. In the meantime Orkin just charged my credit card another fee of $44.50. WTH? I left 2 messages but no one is bothering to call back. Just beware once they get your money, your bug invasion means nothing to them!

Had them come out to eliminate the spiders and keep other pests away (ants, beetles, mice) but after 2 months of service, spiders and ants worsened. Even got a mouse in the house after preventive measures were taken to keep them away. They also never replaced the monitors/glue traps. Since then I have canceled service and doing my own pest control which is working better than their service.

We had an infestation of bats at one time and the pest guy came up and said to put water on them and they would go away. Really did work!!!! We had to tear off some boards, put the hose down inside of the boards and then turn the water on. Bats do not like water.

Orkin had always been a reputable company in both Arizona and Nevada where pests can be an issue if unaddressed. Especially good for extermination of ants spiders and scorpions. Will use them again and again.

The service guy was very helpful in every way possible that he through would be valuable information to help control and keep the bugs out. Also was very careful where and how he spray in every spot .

Always a “bandaid” solution, never an “actual “ solution. Had to go with a company, which provided a guarantee. Finally problems solved after five years… very disappointed with Orkin!! Never again!!

Orkin Pest Control has terrible service! Expected me to pay them a ridiculous amount of money every month when they did nothing at all! I ended up setting all of the traps myself! I can't believe this company is still in business!

Orkin sends professional, uniformed, identifiable technicians to your house. They are well mannered and informed about their service. They call before any service is performed to make sure that the day is convenient for the homeowner and never miss a month or other time period as per contract. Pest issues are always resolved with their services.

They provide excellent customer service. They go out of their way to provide a service needed as soon as a day's notice. Technicians are very professional and provide extra help in locating areas of concern.

Nothing gets inside the house! Show up when they are supposed to. Leave the invoice on the door. Perfect. No mess, no problems. Very pleasant service men.