Old Republic Home Warranty Reviews

I had Old Republic on my house and a rental up in Crestview, Florida and now I have it on my house in Palm Coast. When I file a claim, it's quick and it's taken care of one way or another. If it isn't, they get involved. When the dryer went up and the rollers were bad, the guy couldn't find any available. They called me and asked if I mind if they get them and the next day, they had the rollers for the guy to do the appliances.

AC kept turning off. Quick response from Old Republic and their local vendor. A-Plus HVaC was top notch in their diagnostics and repair. Would highly recommend both Old Republic and A-Plus. An asset to our home with the peace provided. Have used OR on every home we’ve owned for the last 15 years.

Happy to have the warranty the first year of our service. Definitely got us to meet some service people, some we definitely will use in the future and others we will not. Couldn’t renew my policy. So that was a little frustrating. Would have liked to extend our coverage for the future. It helped us while we were getting settled in though.

When I had a claim, I called in and told Old Republic what was going on, and they arranged to have it taken care of. I had them service the air conditioner and the people came out and serviced it. The tech was very good. He answered some of my questions that I had about the system. He cleaned it out and checked everything. It was good.

The claims process has been great. I needed someone to fix my ice machine in my refrigerator and the whole process was pretty quick. I've had a few claims with Old Republic. They fixed the dishwasher and an HVAC unit for me. The only time I ever had a problem was with the HVAC unit. The technician messed up and didn't do it right and it took a long time to get a part, but that wasn't Old Republic's fault.

The first time that I used them was pretty straightforward. I did it on a business day. So, it wasn't a big deal. Then the second time that I used them, I submitted a claim on the weekend and that was more challenging. Every time I submitted it, it went through, but I didn't receive any kind of confirmation. So, I submitted it again, and again, and again. Then I called that Monday and the payment was never set up even though I did it online. After the service was completed, it said I still owed them. But the tech that came out was super knowledgeable and friendly. He was a super cool guy and he did great. We were satisfied with him. Overall, Old Republic has a been a good warranty. I love the peace of mind that if something does go wrong, I'm covered.

The only thing that I caught that was a disappointment to me was when I requested the services. The representative asked me to explain to the plumber who was coming out to add on additional concerns throughout the house. She said I could verbally talk to him about that. But unfortunately, when he came here, he said no, it had to be placed within the order. He still was able to look at some of the things and then during that visit, he kinda messed up something, but they were not willing to come out and do it again unless I paid.

I've had Old Republic for a few years. When I've had contact with them, they got orders confused and delayed. They eventually straighten things out, but it's not that spot-on. I was with them for two years. Then I went to American Home Shield and it was worse, so I went back with Old Republic. But I'm not going to use their company again this year. I've been looking for somebody else. I called for my dishwasher. They gave me a company and I told them, "No, this company you've sent out before." That company was slow to react. So, they gave me another company and they said I could contact them directly if I wanted to. It took about a week and a half until I finally got ahold of somebody. It was not a good experience at all. It's the delays that I don't understand. I reach somebody at Old Republic and then they'll give me a name and a phone number for somebody. The problem is the people they use.

I called directly to file my claim and the rep was very professional. Also, the few times I've used them, the providers have been very knowledgeable and they took care of business.

Filing a claim is easy. It's an automated system and they call the following morning if it's an emergency. I haven't had any issues and I've been pleased with it.

I've been with them for ten years now and it's been a good experience. That's why I renew every single year. I submitted a claim because my heater wasn't turning on. They had replaced my pool heater a year before. When they came out recently, it was a simple repair.

Requested service for broken water line in refrigerator. It took 2 weeks to get contractor out and he had to order some more line. After almost 3 weeks, called him to discover he had gotten in the line, but hadn't had time to repair our refrigerator. A few days later, he installed the new line under the bottom of the freezer door only to find the line was broken inside the door near the dispenser and the entire door must be replaced. After not hearing from Old Republic for a couple of weeks, I called on May the 14th, discussed the issue and was told they would be in contact with me in a few days. I had to call again the 20th after no word, and spoke with an agent who told me they had not received the report from the contractor, so she called the contractor while I was on hold and was told he would get the report to them that day.

I've never had a home warranty before, so I didn't know how it worked but they handled everything. They gave me the name of the person that was supposed to come out and look at the microwave and they scheduled everything. It went pretty smoothly. I wasn't impressed with the person who came out but they didn't actually have to fix anything. They ended up replacing the microwave that we had and he installed it. He did fine, although his personality was not the greatest.

Really frustrating and disappointing experience. Not a trustworthy company. Had a home warranty policy for appliances. My refrigerator wasn’t working so I made the call. They sent a technician. He said he needed parts and had to order them. Several weeks without a refrigerator, I call again to see when they are coming back. The repair guy said Old Republic denied the claim and they won’t be replacing my refrigerator. Asked to speak to management and the service rep refused. Now I have to buy a new refrigerator. These people are shady. Liars.

We've been very satisfied with them. They have done everything they said they would and they have very quality people. We are really happy with especially Sunshine Air. Everybody has been very professional and came when they said they would. I'd tell others to get Old Republic.

Old Republic has been great. I call, I get a quick response, and it's seamless. We have an open case and they're handling it. I'm going through another company too and Old Republic is a lot more expensive than them but if I'm getting triple the service long term, I'm good.

I had a tune-up for the air conditioner and the most recent was for the dishwasher. I hadn't used a dishwasher since we had bought the house, only once, and it did not drain. When somebody put a new garbage disposal in, they didn't remove the correct plug to let it drain. I've had good service when I've used Old Republic. If people are looking for a home warranty, they should give Old Republic a call.

The technician who came out for my claim seemed to be very knowledgeable. The system since the repair works very well.

For my recent claim with Old Republic, the air conditioner was freezing up. The guy came out and quoted me for something and told us that it was fine and it needed to be cleaned. But Old Republic didn't cover it. So, there was no point in even calling them to have somebody come out because they didn't cover it. And the guy that they chose quoted me double what a local company would charge. He quoted 650, and the company that I had previously used for our house inspection to finance the house was only 300.

A couple of weeks ago, I had a washing machine repaired. I called Old Republic on the phone and the reps were very nice and professional. The techs came out the same day. They seemed to know what they were doing about getting it done. I would recommend Old Republic. They seem to be very professional and they get done what they're gonna get done. However, the service fee constantly goes up, but I guess that's just a way of life.

I've had Old Republic at multiple properties. They've been good. The coverage covers everything that I paid for. Recently, they came to look at the HVAC and the techs were good.

The process with Old Republic was a little easier because with American Home Shield, they want you to pay the deductible before the service people get here. I don't mind paying the deductible, but I would like to see what's going on. When the service guy came to my home, he let me know what was going on. I paid the deductible and he came back the next day to fix the product.

Old Republic has been wonderful. I like that I can call and get a work order number and being able to email them the receipts was convenient too. The contractors have been awesome 100%. Recently, our refrigerator was giving us a pain. It was icing up inside, up underneath our crisper drawers. I couldn't even open up the crisper drawer. When I called them, they didn't have a contractor, so I had to find somebody who could come out and do it. Something inside of the refrigerator wasn't working right. They ordered the piece and fixed it and then they thought they fixed it. But I had to call again and do a recall on it. They came out and fixed it the second time. I'm very satisfied with Old Republic.

My experience with Old Republic has been really good. The reps have been very informative. Our pool saltwater system stopped working a couple of months after we moved in and they responded quickly. They sent out a company to check it out. The company who checked it out confirmed that it wasn't working and they were able to replace it fairly quickly. It was seamless.

The pool pump had a part that need to be replaced. Old Republic helped with that. It got resolved relatively quickly. So, that was seamless. The pool company was good. They were quick.

I don't live in the unit and if I have a problem, I can call from afar and get a service appointment set up without having to look for somebody. I haven't had to use the warranty much but when I had to, it was good. I had a positive experience with Old Republic. It worked as it was supposed to.

We were told this company was one of the best out there. They are ok, but don't make many claims or they will drop you like a hot rock. As far as getting someone out, they do pretty good, but not always great customer service. I would NOT recommend this company because they don't tell you if you use them more than THEY think, they WILL drop you. Good luck if you purchase from Old Republic.

Old Republic is worse than useless. We went without heat in my house (in the winter) for nearly 2 months. Worse than having no home warranty. Old Republic delayed fixes by months. Whatever they may (sometimes) pay is not worth the huge delay in getting things fixed. Will recommend to Jodi (real estate agent) NOT to use this company in the future. What is home warranty good for? Incompetence at every level. Conflicting information every time I called. They will cover it, They won't cover it. The part shipped, It didn’t. They have a tracking number. They don’t. They will call me. Never do. The part was ordered a week ago and will take 3 to 3 days. After 8 days they tell me the part was never shipped and was on back order. The story changes every time I call.

I recently bought a home and shortly after the freezer stopped working. I contacted Old Republic about the issue and the claim was denied. They charge $100 to come out and inspect before proceeding with the claim process. Avoid this company at all costs, they should be reported to the authorities for fraud.

I just took ownership of a new 2nd home in Cambria Ca. There were a toilet and two sinks that were not working right and the stove top kitchen appliance was not working. The process with Old Republic was easy and efficient. And the repairmen that came with professional and very helpful.. Thank you!

We’ve had Old Republic Home Protection for 15 years since we purchased our place. Every and any issue we’ve had over the years has been dealt with quickly, professionally and with 100% satisfaction. We have had issues with our roof, toilets, dripping faucets, water heater, etc., to name a few., As well as numerous other issues over the years. With the EXCELLENT SERVICE we have received over the last 15 years, We highly recommend Old Republic Home Protection, for not only having issues taken care of, but Peace of Mind!

Happy that the problem was fixed with the second visit as I had to wait a few days for the part. Tech had to return because the washer was making loud squeaking, grinding noises at the final spin. The washer does wash the clothes better and the spin issue to finally corrected. Why do we have to wait so long for a part?

It's been two weeks and repair has not been completed. The technician came twice. First time he said that they had to order a part. When he came back, diagnosis was wrong and had to order another part. It's been a week and we were told that as soon as the part arrives, they will come back to repair it. I'm extremely disappointed. Worst is that it appears that the problem has been resolved and ticket was closed - I was charged a trade fee of $110. NO - it's been a total of about two weeks and problem was not resolved and our built-in microwave is still not working.

It was simple and easy to request services for the issues I was experiencing. Using the online portal to make service requests was much simpler than a phone call. I could easily pick from 'drop down' lists that narrowed the issue to specific appliances and common issues, then add descriptive information as necessary to make it easier for the servicing company to understand what I needed. The process was very simple and easy to carry out.

Service tech showed up, heard my wife explain about water pooling in the bottom of the freezer, and proceeded to tell her this was simple and needed to off the appliance & defrost the unit for 48-hours. Never looked beyond opening up the freezer door. Two weeks later after the inconvenience of 48-hours living out of coolers, we have water leaking into the freezer and ice forming once again. Feels like we wasted $85 on a poor service call.

Rudy's AC was spot on. They were able to come out the next day to service our AC. Would definitely like to use them again when needed. Joel ** was very nice and service oriented. Checked the compressor motor, blower, and even went out of his way to double check the coil. Super service.

Very happy with Old Republic, especially Justin’s Pool Service and Chris Gibson home repair. I will be renewing‼️ Phone people great‼️ Only issue would be getting to a real person but have fig your how to do. One person did a good job but came to my house sick. Don’t remember his name.

I feel cheated by them and also you for charging me extra 85 dollars… These people are cheats and so are you Old Republic!!! They came the day before and they said I needed to have someone new to come fix the faucet and when the new plumber came he said it was the fault of old plumber that did not connect the faucet and he was gone in 25 seconds.

The plumber's attitude was great. He came out, looked at the water leak, and said that Old Republic Home Protection wouldn't cover it. Old Republic also charged me for coming out to tell me that. We had to have to send someone out to take a look at the damage. I had to pay for the trip charge for them to come out and tell me that they wouldn't cover it. So, it cost me money to even attempt to file a claim with them.

I submit claims to Old Republic over the phone, and it's easy. As far as the contractors, some of them are great. I had one who was absolutely horrible and so unnecessary. We had a problem with our dishwasher, and we called, and we followed the rules. We did the service call like we're supposed to. So, the guy came out and I don't know what happened but he damaged our dishwasher. He did not fix it and he made it worse. We are kind people who are very fair and we're not complainers, and this man wouldn't answer the phone. He kept saying it was Old Republic's problem, and we had to get them to send someone else out, and that he wasn't gonna do it. It was very weird communicating with him. He said some very odd things. He was kind of rude and aggressive. We were just trying to follow the procedure.

Our hot water heater messed up and stopped heating water. It was well worth the $80 deductible to have a plumber come out and fix it. Old Republic has always sent professional companies out though there were a few times where it was difficult to speak with somebody.

I have had Old Republic for 6 years with no issues. Over the last two years, they have really began to reach for reasons not to cover losses that should be covered. In the latest instance (see below) they are denying a claim because one covered part damaged another covered part. I guess with their math that cancels out the coverage? Absolutely appalling!

Old Republic takes care of things on time and sends me a serviceperson to my home. They cover most of the things for a reasonable price. However, the premium got increased and it seems a bit high that's why I don't want to continue.

I contacted Old Republic and I told them what I wanted. The rep set up an appointment and the techs came for my air conditioner. Everything was good. This is my first year with Old Republic and I'm satisfied so far. I am happy with them.

When dealing with Old Republic, it's been good. But it's different with the providers. Sometimes the service is what you'd expect - quick and efficient. Other times, it's not. Right now, we've got a few claims that we're waiting for providers on. I'm calling them over and over but never hear back. You're chasing them down to get work done, which is super frustrating. There've been a couple of times where we've paid to have something done and the provider would say, "It's not our responsibility," or, "We don't do that," and you're left stuck. All in all, Old Republic has been worth it for us, but not without its headaches.

So far, so good. If there are any issues with certain vendors, I usually call Old Republic and let them know. They would respond to it and get me somebody else. Sometimes the vendors don't respond well to what your needs are, but I found that Old Republic is very responsive to that. They make their notes and do what they have to do.

Old Republic was very quick and efficient. Recently, part of our outlets in the kitchen were not working. I asked the electrician what was wrong and he said it was labeled wrong on the circuit breaker box, which didn't tell me anything. But he able to get the issue resolved.

There was a mix-up with a card on file and getting it out of there and Old Republic threatening to cancel my policy if I didn't pay the $85 trade fee. But it had already been taken care of. They got the credit card out of the system. I didn't want a credit card on file because of identity theft. We've had our identity stolen three times because of the company storing our information. But they just weren't gonna get around that. Usually, I paid the person that came out and then Old Republic switched it and I have to pay them. Now, they're insisting on having a card on file and I don't like that. Also, they raised my policy so high. I don't know if I'll even stay with them next year. This year was 900 and something dollars, and it started out 10 years ago at four something. I didn't even use it for one whole year. So, I've had people tell me it's a waste of money and to just save the money I'm paying to Old Republic and pay a repair if it comes up.

My experience with Old Republic has been good. I've used it three times. My water heater tank went out, and then the AC broke, and something with the toilet broke too, and they came out and it was all right.

We purchased a new home and my Realtor purchased the policy for me. I used it a couple of times and it was a good deal. So I kept renewing it. I've had it for about two years and the whole experience with it has been fantastic. When the washing machine made a horrible noise with some bearings in it that were out, the fella came out and had to order the parts for a few days. Then he came back, repaired it, and everything was fine.

We used Old Republic four times. I had a couple of plumbing issues. One claim was a problem with our gas stove and our hot water heater too. Everything turned out wonderful when I requested service. They were prompt in their service and everything was done as it was supposed to. There were no upsells. They just did their job and it was great.

The reps of Old Republic were nice. They did their job and they were nice when I talked to them. I had a claim when the washer went out and the second one was when my AC went out. The techs did well.

We had an issue with our refrigerator and made the phone call, set up the appointment, and the tech was out there within two days and took care of the issue for us. It was great. Their phone service was extremely easy to navigate. I was able to get the appointment set up in less than 10 minutes. The tech also went ahead and showed me a few other things to keep an eye out for and address if it happens again. That way, I could take care of it on my own. He was awesome. It was a painless experience. Their overall service was great.

While getting maintenance on our air conditioner units, the tech found an issue with a couple of them that required parts to be replaced. The company doing the repair is part of the Old Republic network of services, and we were able to get the repairs done the same day through the warranty.

We’ve been customers with ORHP for several years, despite price increases. We even upped our protection level to include our AC system because we knew it was getting old and wanted to be covered in case of an emergency. Last year, we spent four months without a washing machine because they kept dragging their feet on replacement parts versus a new machine, even when multiple companies told them it needed to be replaced. That left a bad taste in our mouth but we still renewed the policy because it seemed like a decent option.

The service was fast. You can request service online out of normal hours. The contractor assigned was very helpful on the phone for 15-20 min suggesting various things to resolve, since we were afraid of wood floor damage before sending someone to help us with a refrigerator leak. They were fast to assign someone the next morning and the technician was very experienced there and resolve the problem quickly, while answering our many questions. Highly recommend them based on this experience with 5-Star Appliances.

Horrible communication and follow through with policy. I have requested to speak to a supervisor 4 times over the last 3.5 weeks and have yet to hear from one. While the basic customer service team does their job well, the management team does not appear to respect their policy holders at all. It is embarrassing that the management team cannot take the time to communicate with a customer that has been reaching out for almost 30 days.

You sent us a rep from the Hummer service. He dragged us along and didn't perform the repair. Now you are asking us to pay for the service fee. Unbelievably poor service. Old Republic claims that they provide good service but in our case it's been nothing but disappointment.

Our water dispenser on our refrigerator quit working. Technician came out and diagnosed the problem and ordered the part to fix our issue. One day later he called to schedule the repair to install the part. He called before to make sure we were available for the appointment and we would definitely use them again.

Yearly inspection is done yearly in April to ensure no problems during the hot summer. OHRP requires all covered work to be done by an authorized provider but if you try to get a list of authorized providers to perform the yearly inspection, they cannot provide one. If you end up having the inspection by an unauthorized company, you end up paying twice…first to get the inspection, then you have to pay another 85.00 for ORHP to send someone out. Not only a waste of money from paying twice, your valuable time is spent waiting around twice. They will not allow you to have approved and pay out of pocket for repairs by the serviceman and reimburse you as long as he’s already onsite. Their approved serviceman must be dispatched, although they are unable to tell you who is an authorized company prior to you calling someone to begin with! It is becoming more and more apparent it’s more of a hassle than they’re worth. I’ve had them for approx 5/6 years.

Every experience I have had with setting appointments. Customer service follow up, was absolutely horrible. Almost every contractor I dealt with was very unreliable. Didn’t do their job. Most services had to be called back out to fix again. Was charged trade call fees for absolutely no service to be provided on multiple occasions.

The home protection plan is great, great customer service.. But after you use it (which is the reason why you purchased it) and Old Republic feels that it is not convenient for them to continue serving you then they send you an email stating they will not continue to cover you after the plan is up… Honestly, this is really sad! Very disappointed. So as long as you pay and don’t use them, they are happy.. All about money.

Always easy to get on phone and pleasant to talk to. They make it easy to explain our issues and provide the best company to deal with. They always get us quick service and the repair services have been very knowledgeable and completed the service in a timely manner. I know when I need them they will provide me the best care for my needs.

Here's the 1-star review updated to call out Old Republic as the home warranty company: Complete Failure to Deliver on Promises. Where do I begin? My experience with Old Republic Home Warranty has been a nightmare from start to finish. When we first purchased our home warranty from them, they made it sound like filing a claim would be easy and our repairs would be handled promptly by "trusted contractors." Yeah, right. It's been over two weeks since our air conditioning unit broke down, and we've been given nothing but the runaround. First, it took them several days just to send out a technician to evaluate the issue. Then we were told the entire unit needed to be replaced - something that is clearly covered under our policy.

It can be assuring to have when purchasing a home, but once you start using it, you find all the little nuances that make you question the value of the service. For example, I learned the required Trade Call Fees can easily exceed what you would have just paid the vendor to provide the service, had you just contacted the vendor in the first place. Additionally, I learned that many of the parts that tend to be required with repairs happen to be parts that aren't covered by the service. That said, unless there's an outstanding deal offered to renew, I'll be dropping the service at the end of my covered period of performance.

The plumber these guys sent me was a legit scam artist, well-known on Yelp for trying to bilk warranty customers for unnecessary repairs not covered by their policies. I had to hire my own plumber, but Old Republic still made me pay the $85 service fee for a fraudster who fixed nothing.

The service appointment was scheduled very quickly ORHP. The contractor/technicians were professional, courteous, arrived on time, they diagnosed and fixed the issue quickly. The overall experience was easy. I found ORHP to be much better than the other services I have used in the past. I would recommend ORHP to friends.

I don’t want to waste my time explaining about your terrible coverage and last customer service call I was on hold for more than 20 min.. I have proof with a screen shot! I will be writing a letter to the BBB and Yelping Old Republic! Very very dissatisfied and will get another home warranty service!

Fan/coil unit in attic wore out. Covered: Coil, refrigerant up to 8lbs, labor. Not covered - plenum return mod, copper mod, duct mods, refrigerant recapture, arma flex, secondary drain pan, haul away, access through drywall, HVAC drain line mod, HVAC float switch. Total cost I have to pay: $1,841. You decide, is that worth it?

Some of Old Republic's service providers don't know what they're doing. They come but cannot do it so I have to call somebody else outside to do it. Sometimes they're also canceling on appointments, so I have to go with somebody else. There were a few claims Old Republic declined even though it was supposed to cover them. They also didn't renew our policy.

The service providers with Old Republic are not the best. Sometimes, Old Republic assigns me to a contractor then all of a sudden, they change me to another one, and another one. I get tossed around between two and three. Some of them would schedule me a week ahead even though we told them it was an urgent matter. Sometimes Old Republic decline my claims and I don't get much explanation. They tell me, "If you have any questions, just call and ask for a manager." But I call and don't get a response. My most recent claim was for a water heater. It was in a closet outside and they said the door is not secured. Because the door is not secured, they could not replace it even though they replaced one a year before in the exact spot with the exact condition. So even though I have a home warranty that cost me $1,500 a year, I had to pay over $2,000 to replace it. Old Republic doesn't fix major stuff. They only fix minor stuff.

We just had our hot water heater replaced. It went pain-free. A repairman came out and replaced two of the parts of the water heater and now it's working great.

My dishwasher cost almost $2,000 and the contractor couldn't repair it. Old Republic was going to replace it with a cheaper dishwasher, which was fine, but what pissed me off was they said the only thing I could choose from was a white or black dishwasher. Everything in my kitchen is stainless steel. Then, I saw that the same item was on the website available in stainless steel. If they have all three of these options, black, white, stainless steel, why didn't they give me the option to get the stainless steel when they took a stainless steel dishwasher out of my house? I talked to numerous supervisors and after it was all said and done, I wound up getting the stainless steel dishwasher but it took me a whole week to get that resolved.

I've been using Old Republic for years in the real estate industry and I recommended them to hundreds of clients and I've not gotten any complaints yet. So I keep sending people there. Their website is really user-friendly and easy to navigate. You're right on there and it's easy to log in and takes you right to your plan and asks what you need. I had them come out and check my air conditioner. The service people took care of it. It took almost a week. It was a little long, but that's typical in Arizona. Nobody gets out that quickly.

I normally call for claims and the reps have been good. My interactions with them have always been positive. The people who come over and fix things have all been good as well, with the exception of one guy. He made an appointment with us, then he came and said he had to get parts. He never showed up again, then I messaged him and said, “You're supposed to be here.” He said, “I'll come tomorrow.” The next day, he said he's gonna be here between the hours of 8:00 and 10:00, but he never showed up. He then said, “I'm gonna come the day after.” Finally, I said, “Is this a joke to you? Because you can't have a customer wait for you and you never showed up.” I even had his text messages, saying, “Oops, I forgot. I'm sorry.”

Old Republic does better on the small items, like a garbage disposal or a water heater, but not so much on the big items, like HVAC. I had a lot of problems with it. I've had old units, and it seems like they're being fixed all the time. Sometimes it's hard. It takes a while to get it fixed, and the people they send out don't seem to be as qualified as they should be. As a matter of fact, I'm waiting on a guy to show up right now. He told me between 10 o'clock and 2 o'clock. It's 1:45 now and I haven't heard anything from him all day. When I call Old Republic, I get a recording.

Having Old Republic is a necessity, and so far, we are satisfied as customers. The communication or scheduling has been off a bit with a vendor here and there, but for the most part, everything's been good. If we were not satisfied with the vendor provided, they would either find someone else for us or try to resolve the situation. They were good with that.

When the tech came out here, it was good. He was nice, informative and he fixed my problem. I couldn't figure out how to light my furnace. The pilot light's way back in there and I didn't have a match that long and he had all the stuff to do it with. He lit it for me. But I'm not using it because he told me it costs almost four bucks an hour to run that type of furnace.

The contractors sent out by Old Republic were local companies that had an agreement with them. I understand that they have to rely on the contractors that are in the area and sometimes those people are not going to be as good as they want them to be. We had three different people over the course of the two years and the first time we called somebody out, I didn't hear from them right away, but then finally got it going. The second time, it was a lot easier.

Someone from the team called and reassured me. Will reimburse the extra $50 I paid. I’m satisfied. Thank you ORHP.

4 years with this company and they lost my business forever. Believe the bad reviews. I put in a request for my hot water heater leaking yesterday morning. Last night after putting my son to bed I noticed water flooding under the door. The hot water heater was now flushing through the T&P valve. It’s 10pm, ORHP is closed, I call a 24hr plumber assuming since my home and hot water heater are warrantied by them, surely this emergency situation calls for emergency action. Nope. They inform me that had I waited until my house was flooded to call in the morning, they would have covered it. But since I protected my home and hot water heater they aren’t going to help me at all. What a total waste of $1200 a year. They’ve never even fully covered a bill.

All the claims that I've had to file with Old Republic were handled fairly quickly and efficiently. I've done some online and I've called in. When I call in, I get in touch with the representative in a good and timely matter. Online, the requests are processed in a good and timely manner as well. I get an email response, letting me know that they received my request and they get right on it.

I have four of my own personal policies, our primary home and three of our investment homes all covered. I pulled two of the accounts because I was not happy with them. Last year, Old Republic Home Protection in Las Vegas and Henderson, Nevada particularly got hit hard with air conditioning units that needed to be replaced. I recommended my cousin across the street to go with Old Republic. And they chose not to renew her policy the following year. We both live in the same type of home. It's a 5,000 plus square foot home, 22 years old. And the policy was expensive.

The first company they sent out for our oven was a really bad one. The tech knew nothing about what he was doing and he was very angry. He said there was no problem when I had a written report from the gas company. Old Republic sent me to another company that seemed to be good but they weren't sure so I was transferred to a third company. The third company said there was a carbon monoxide leak and they replaced six parts and said there's one more that the tech's getting and he thought I could use the gas but I said no because when they're done, I'm having the gas company come back. This has been well over a month and I've had the gas company here twice, I've had three repairmen, and now they're waiting for one more part. I truly believe that Old Republic should have just replaced the oven. My policy is canceled, but this claim is still open because it's not finished and I'm still waiting for them to come back.

Submitting a claim with Old Republic has been very easy. Everything goes smoothly. The tech's here within 24 hours. For our recent claim, we had a faulty valve under our kitchen sink. We called and the plumber was here within 30 hours. The plumber got it fixed and everything was good to go.

My experience with Old Republic has been all right. Their response has been okay. A bit slow on some vendors sometimes. But overall, I have good feelings. I like that I don't have to pay the vendors the full amount when I call them. I just pay my yearly thing and then the trade call fee. That's it. My recent claim was for a clogged sink. It took the tech four days to come out and that one didn't work out. The tech didn't seem like he wanted to work much. They had to send a different one that got the job done. Also, if they can make the prices cheaper, that'd be great.

We had two recent claims. The first one took a long time and I had to repeatedly call to get the contractor assigned and out here, and then Old Republic ended up not covering it after they said they would. So that was frustrating. But then, the second claim we had was very responsive and got somebody out here very quickly and they covered it. So I've had a good experience and a bad experience with them. I called over-the-phone when I submitted the claim and it was easy. But over the phone created missing information when contacting the contractor because not all my personal information, like my email, got linked. So that caused delays. But every time I've spoken to an actual person at Old Republic, they have been very polite and informative and I've had good conversations with them on the phone.

We had an electrician check out a power supply in our bedroom. He found the problem and fixed it right away. Then our dryer wasn't working properly. We called and Dennis was sent out to check the dryer. He found the problem and ordered the part. Came back and replaced it. Dryer runs like new.

I leaked into the kitchen of a rental property. First, I think 72 hours response for a leak was not fast enough since I had floor and cabinet damage. Second, the designated professional (FIX ALL PUMBER) did not fix the leak and left the property mentioning that I should get homeowners insurance. I contracted another professional that came on the same day and fixed the problem. Conclusion I was charged $85 visit from the Old Republic designated profession (did nothing) and charged as an emergency from another professional that solved the problem.

Two toilets were flushed together-water around the bottom of the master toilet puddle of water showed up. What I have learned from your providers. Don't mop up the water. Unless there is water under the modular there is no problem. It is normal for the wax ring to leak. Don't clean your bathroom up and sterilize everything because they will tell you. You are the cause of the leak.

I called in for repair on heat not working. First company canceled after I had already arranged to be home and would not work with me on dates. BUT, second service provider called and because I had no heat came the next day, identified the problem and completed the work. Andrew and Mike with Right Heating and Air were polite, courteous and professional.

I am so grateful for this warranty plan in my new home. It makes me feel so much more confident that I have someone to call for help. I have had multiple small issues with my new home in the first year and Republic makes it SO easy to communicate and solve my problems quickly! I will continue to renew as long as they let me!!!!

I called to get service at my house for two different things and it went perfectly. The person I spoke to was professional and very responsive to my needs. The first person came out the same day, and the second order came out the next day. Thank you so much.

Dan was very responsive and immediately identified the problem. He had the part he needed on his truck. He was in and out of the house in about 30 minutes. He was very professional and knowledgeable. Also, super friendly. I appreciate the great service he provided! Thank you for sending him my way!

Excellent service as usual. Support was quick and helpful, service tech was on time and solved the problem quickly. Would definitely recommend to anyone. I will be renewing this policy, very impressed! My previous experiences with warranty companies were not good at all so I was skeptical, but now I'm pleasantly surprised...

Disappointed that the pipe from washer to outside was not covered. But the plumber was very good at trying to unclog it and explained clearly the problem. I guess I need a clearer picture of what I am paying for with the warranty. But the people that are sent are professionals who do a great and efficient job!

I have had ORHW for a couple years. We had an issue with the laundry water tap and they got someone out in a couple days. He didn't have the parts so he had to come back meaning I had to be here twice. When He did finish, he cut a hole in my drywall and did not repair it. It still sits today not fixed. I called them again months ago because my heater isn't working downstairs. They have sent the same company out 5 or six times. Each time the company resets the limit switch, it works for about a day and then fails again. On the last appointment they missed the 4 hour window by 3 hours. I had already let them know after an hour past the window that I had to leave. They called me 2 hours later as if they expected me to be here.

I've had Old Republic Home Protection for a long time. They usually deliver. Sometimes, they don't have the best people that come out. Other than that, they're the best on the market as far as home warranties. I could talk to somebody and they would walk me through whatever I need. If I couldn't get resolution with the person I was talking to on the phone, I would talk to the person that markets it throughout real estate. She was always there and is very helpful. If I couldn't resolve it, she would make sure it was resolved. And if the person didn't catch it, they would send somebody out and they would make it right.

I had a good experience with Old Republic Home Protection. Their reps were professional and nice. Also, the techs came out and were professional and prompt.

I've requested multiple services from Old Republic. I put the service request in and they reach out to a contractor. I pay for a small deductible fee and they send out the person to the house. All the technicians have been pretty good. I had a slab leak and a garbage disposal leak recently. With the slab leak claim, I paid extra. They cap out at $2,500 and a slab leak is way more than way more than that. I wouldn't do a slab leak with them if I was to do it over again.

I filed a claim over the phone and the rep I talked to was very professional. Then, the tech came in and did what they needed to do. We didn't establish any kind of friendship bond or nothing like that, but we're satisfied with the job they did.

My most recent claim experience was good, efficient, and quick. I filed it on the phone and the rep was direct to the point, very helpful, and got what I needed. The technician they sent out got stuff done, he knew what he was talking about, and he was very informative.

My experience with Old Republic has been excellent. Their online process is fairly simple and they have always been fantastic. I requested a certain company to work on my property and they don't really do that. They do it by random. But they allowed me to do that. They said they had to escalate it to management and it took a day. But they called back and said I was approved and it was that simple.

I put in several claims with Old Republic and it was relatively easy. All the techs were excellent. They knew what they were doing, they were professional, and they got the job done. However, I was not given the chance to sign up with Old Republic again. They sent me a letter and said that they were not offering their service to me anymore. We must have used it too much. So, we signed up with someone else.

I had an issue with the outlets. I set the appointment over the phone and it was very easy. I called Monday and the tech came Wednesday and he did what he was supposed to do. He came again the next day. He checked all the outlets to make sure everything was okay and he fixed the issue. He was really professional. Everything so far went well.

Old Republic is really great. They're really nice and they try to work with you the best that they can. Most of the service providers have been really great, too. I haven't really had any issues. We had an issue with our air conditioning unit not working and the guy came out and fixed it on a Friday. And then on that Friday evening, it started messing up again. So, he came right back out on that Saturday morning to help fix whatever the problem was. The AC has been great since then.

They always took care of all the problems we had. It was always really quick and easy. All has worked well since the repairs. However, we had to pay a $75 fee to have someone come out and that was a little steep. But overall, we got our money's worth out of it. We would probably sign up for another year if we anticipated appliances having issues. But we decided not to just because we got everything fixed for now.

Old Republic is horrible and I would tell others to never ever go with them. I had a dishwasher that I bought in my house some time ago and my house is 14 years old. I paid two different times for a warranty person to come out and I told them that they needed to come back because the last guy that was fixing the dishwasher left a problem. But Old Republic never sent anybody out to this day. They told me to send a video in and I did that. Instead of saying that they'll send another dishwasher, they're saying that they got a part. They got one part that's in and they're waiting for another part to get shipped from out of the country. And it’s crazy because I already know what they're going to say. By the time this part that they're talking about arrives, they're going to say that they don't even have that part.

So I filed a claim for hot water heater spent 1k and was told a check for $840 was mailed on 2/9 and I’ve still not received..today is 2/22 I’ve called 2xs and told it could take 20-30 days to get in mail. Umm nope cause I’ve since received 2 separate items in mail from this company that took the normal 3-5 days so I then filed another claim for hvac heat. The idiot sent to my home didn’t do his due diligence and got it denied telling them it was under warranty so I had to spend hours on phone to prove it in fact wasn’t covered, spent another $1030 to be told I’ll get $750 back in 30 days. I’m sorry but they take the $85 in 10 days so why does it take a month assuming I will receive first check in next few days. This is unacceptable. I’d advise ppl to use another company. This company uses unknowable technicians and clearly has zero concern for home owners.

Old Republic is working on my dishwasher right now. I called them and they were very prompt in getting someone out there. So far, it didn't get completely fixed and they still are having someone come out and reassess it. But I've been pretty happy with them. They're pretty proactive.

One of the worst insurance companies ever. My cooktop broke, and they sent me a technician after charging me $85, who recommended replacing it. He sent them the measurements, and I provided the model number of my cooktop. They called me to inform me that they couldn’t find the same model but would send me an email with similar options on the market for confirmation. In the email, they stated, “The replacement model is based on information provided by the Independent Network Service Provider,” so I confirmed.

I was without AC on and off from July to October. I then had a related problem in January: The unit was still leaking freon. I unknowingly used my emergency heating strips instead of my heat pump from October through to January. This lead to unusually high bills, an average of $100 over for each month. Then I still had to pay the trade call fee. I was without a fridge from early October to early January. I had to purchase about $300 of ice during this time just to have some food in the house. I also spent much more on eating out during this three plus month period. This was an intolerable inconvenience and cost.

I've never heard of Old Republic Home Protection, but they're very nice to work with. They have done as I've asked. They were all very helpful and pleasant. They didn't ask many questions. They just asked was I available at X date, and said they would call me back. They didn't make it hard on me. They didn't ask 100 questions like I could get to qualify to get the repairs. They just said, "Yeah, we do that," or, "No, we don't," which is what I want.

Every interaction was very positive with all of the Old Republic Home Protection agents that I dealt with or the call center people because we had some claims and everything was good. Also, every person who came was very professional and did a great job. We wanted to renew and unfortunately, we couldn't. Old Republic ended up cancelling our coverage because of said claims, which is disappointing. We can't control when an appliance breaks. And they said they wouldn't renew us because we had multiple claims, which is the purpose of insurance. Other than that, everything was exactly as I would have expected and better.

Old Republic has been effective and helpful. We've had them out three times. They're prompt. They answer the phone and take my info. Then they have someone contact me. If you're concerned about repairs, it's a good value to have a service where you know that it's gonna be a one-time fee to have a contractor come out to do their evaluation. It gives you peace of mind to know that you have that service to cover a lot of things in your home that could go out.

When I purchased my first house, one of the stipulations in the closing documents was that we would inherit the existing policy through Old Republic. Once we moved into the house, five months down the road, the dishwasher went out and we let them know what was happening. It was resolved and since then, Old Republic has been a staple in any of my properties that we have the home warranty. It has saved us a lot of time and money. I’ve only had one contractor and that one guy is very good, fast and knowledgeable. He communicates the process the entire way.

I had dropped Old Republic because they made me mad cause they wouldn't let me use my preferred service provider last year when I wanted to. I dropped it on my house. But we had a service call in progress in our other house. We had an air conditioning issue and they wouldn't let me use my preferred service provider. They sent out a fraudulent service provider. The service provider was supposed to put in a 4-ton air conditioning unit. But they put in a 2-ton air conditioning unit. For five months, they fought for us to get the proper-sized unit put in. We succeeded in doing that, which renewed my faith in Old Republic and that was why we renewed our policy with our own house. So far, their service is good. I'm very satisfied.

The heat pump in the air conditioner was not functioning. I sent a claim over the phone and the process was frustrating. It takes too long sometimes. I can sit 10 or 15 minutes on the phone waiting for somebody to answer. I noticed that Old Republic's service providers sometimes get very frustrated and they would come out twice because they didn't want to wait for Old Republic to answer. So it is not a very user-friendly process.

My gas heater went out. I called Old Republic and the contractor came out pretty quickly. But the tech was kind of snotty. He got okay a little later when he was in my house for a little while. It's hard to find this place where I live. It's a mobile home park and it has two mobile parks all within the same block and they're huge. They have over 100 mobile homes in each of the mobile parks, and he was in the wrong mobile park. He tried to ask me for directions but I couldn't help him that much. He was talking to his assistant and he was getting really frustrated with not being able to find my home. He finally found it but it sounded like he was getting snotty with me and his assistant. But he did a good job. I've dealt with him before and he's usually really nice. He came out when my air conditioning wasn't blowing cold air. He was very nice that time and he did a great job. I really like him. He's a nice person.

Old Republic is very good but in 2024, if I call over the phone, it takes a longer time. Last year, I would put in a request and I would be able to talk to the customer service faster. Other than that, I love them.

Old Republic has been great and the last guy who repaired the oven was really good. I called Old Republic to file the claim and he ordered the part. It took a couple of days for the part to get here and it got here when he said it would. Then he repaired it that evening. But I had a repair guy who replaced a circuit in the dishwasher and the door wasn't installed right. It's popped out a little bit and the metal front on it, the stainless steel, is showing a couple tabs that are supposed to keep it in there. Other than that, when Old Republic replaces things like hot water heaters, the warranty pays off in the long run. But if I ever have to have something done with the air conditioner, they don't cover the cost to put the air conditioner lifted on to the roof of the crane and you can't replace it without doing it. And usually, it's right around $150 to $200. So, it would be nice for Old Republic to add that service, especially when you live in the desert.

I like the quality of the people at Old Republic and the size of their company. The price keep going up but when they say they're gonna do something, they do it. It's easy for me to communicate with them. I make a phone call and the issue gets fixed. When my tenant's dishwasher was having a problem, I got ahold of Old Republic. A contractor came out, took a look at it, and fixed the problem. When my furnace went out, Old Republic ended up replacing it. The contractor did some stuff wrong and I had somebody come out and fix.

When I had a claim, everything was quick and efficient, and there was good communication. I had a couple of my outlets that weren't working and I had a good experience with the tech. He came, communicated, and got the job done. So it was good. Old Republic was very reliable. They have good communication and prompt service. I have peace of mind because I bought an older home and things will be covered so I don't have to necessarily go out of pocket like crazy to fix things.

Filing a request is very smooth and easy to navigate. I’m able to get a live person and speaking with them is very pleasant. I had a service request for plumbing and it was a recall so Old Republic put that in right away and notified the technician to have him come back out to fix the issue. I've had nothing but great experience with Old Republic.

I've had Old Republic since August, and it's been a good experience. They've been very responsive and convenient. We had a problem with our HVAC, and they sent out somebody who fixed it. He was great.

This is such an honest company. They came out twice to repair. Second guy found a part needed that would cost me too much to speed on a refrigerator as old as mine. Such honesty you rarely find in a company like this. I thank them and highly recommend their service to anyone. Bay to Bay Appliance is wonderful.

Took WEEKS to fix toilet. Plumb ER replaced flapper, failed to replace gasket between tank and bowl causing toilet to leak. He told them it was damaged prior to his arrival. It took numerous calls and weeks to convince ORHP it had passed home inspection and worked previously. They finally sent 2nd plumber but did not believe him that Plumb ER was not truthful. Finally sent America's Choice who was extremely helpful and fixed it.

4Sins Garage Door came out to check out my garage door opener. I ended up buying a new opener from them. It was $450. I assume I’m getting reimbursed from Old Republic, since it was covered. Have not heard as of today. Funny way of doing business. They have been good in the past.

We have Old Republic Home warranty for a few years now & have called them for service more than twice and each time, it takes a long time to get connected to customer service over the phone. The vendors servicing our home for repairs/ checks were good but in terms of getting reimbursed from Old Republic, it takes months to get reimbursements. We had service in early December of 2023 and we haven't received reimbursement until now, it's already February 2024. When we had a service in early December 2022, I remember we received reimbursement in late January of 2023. I wonder if it's always like this. And I don't have the luxury to call again if only to complain.

I reached out to my own plumber initially when my sink stopped draining. He ran a hydro-jet and it did not clear the stoppage. Old Republic sent out three different plumbers that did essentially nothing but waste mine and my partner's time. We each took take time off of work to wait for a plumber to show up and then he left ~15 minutes later. NONE of them knew what the issue was or even how we could go about getting it fixed. Eventually, after waiting two weeks (and not having a kitchen sink in the house we just moved into), my dad's friend called in a plumber that finished the entire job within an hour.

ORHP answers the phone promptly and cordially. I prefer phone calls to computer sites for this type of business. Appointment scheduling was transferred to my tenant seamlessly and charges were as explained on phone. Both the electrical and plumbing concerns were fixed and ORHP went above and beyond on the electrical issue to fix additional possible problems.

I love everything about Old Republic and how easy it is to submit a request and how fast I get scheduled EXCEPT for the fact that they hire random companies to do it. There is no consistency and some of these companies are not up to standards with their professionalism.

Our water heater was making a lot of noise, so we called Old Republic to schedule a service visit.. The service person came 2 days after we called. After thoroughly checking the water heater, it was recommended the water heater be replaced. The replacement was approved and installed within 2 days. We feel it was very professional service.

In the six months since we have owned our home, we have had four claims with our Home Warranty. One of those was fixed quickly with no issues (garbage disposal). The other three have required returned visits to fix the problem, and to this date, we are still awaiting them to be fixed. Old Republic is aware of this, and working with us. Our ice maker hasn't worked since day 1. After filing a claim, a company supposedly fixed it, but it broke again quickly, but it was outside of the time frame allowed to come back. So we filed another claim for another $85.00, and we are still awaiting for the part to be installed. The ice maker problem was actually two of the three claims not fixed.

Service was prompt, professional and friendly. Fortunately, problem had simple solution. Worker showed integrity and explained problem to me and showed me what was wrong. After fixing it, he tested it several times to be sure it was working properly. Worker arrived within one hour of being contacted. Well done.

We had a couple issues that we called them about. They were very responsive to our issues. Service technicians were dispatched right away and took care of the issues we were having. We have no complaints at all. If you are planning on buying a home warranty we highly recommend you go with them.

Old Republic has a lot of good qualities. It's fast and efficient to start a claim and be assigned to a service provider. But over the years, they have eliminated choices. You can now only use in network service providers and the quality of who Old Republic contracts to has gone down. They are third and fourth tier providers who deal primarily with homeowner's warranty. They are consistently rude, difficult to deal with, often sexist, and the quality of their work is consistently subpar. I would rather pay a portion of the overall bill and use my own trusted providers than have to use yours. Please do a better job vetting who you contract to.

Anytime we have an issue to be fixed we are contacted by the contractor so quickly and get one the schedule for a fix within the week. So far all the contractors we have worked with have been professional and do a great job! We are so happy to have this home warranty. One less thing to worry about when it comes to home ownership.

Old Republic Home Protection created everything for me. The only problem was that at that time, I did not get the confirmation or any human touch. Also, there was a delay of two days for my servicing date. But a contractor came in and wrapped everything up within 30 minutes.

Fiancée and I bought our first home and our realtor recommended Old Republic. Said they had a good reputation. Our fridge went out early January. Mid Jan. I place a service request. The service man called a day or 2 later asking if he could show up in 30 mins. He did that 2 days in a row. Fiancée and I both have jobs. No one can stop working and go to an unscheduled appointment. Told him I needed an appointment to take off for work. Told me someone would reach out before the weekend. Friday went by, nothing. Monday went by, nothing. Tuesday, same. Wednesday I called back and asked what was going on. Customer service wasn’t helpful either.

I've had quite a few times where I've had to make a claim with Old Republic and have somebody come out. Usually, it goes by fast. They have an after-hour voicemail that you can leave and they'll take care of it. So you don't have to call only during business hours, which is nice. They cover a lot under their policies. It's great. Recently, my electricity was being wonky. I filed a claim. They sent out an electrician and the guy was amazing. He ended up going above and beyond and getting it done in a timely manner. Old Republic is better than other companies I've used in the past. People shouldn't waste their time with anyone else.

I had a recent claim with Old Republic for the garage door opener. They scheduled someone to come out right away. We bought a new remote 'cause the old one broke and I tried to replace it with the new remote to reprogram it. What that did was fry the circuit board. The circuit board was bad but the motor was okay. It still went up and down. I had the guys look at it and they said, "Yeah, it was bad." They replaced the motor. Everything's working. They also put the new keypad in. Old Republic takes care of everything. Even with our stove claim, the tech did a good job too.

I used Old Republic once for the shower that was leaking, but they couldn't do anything. It wasn't covered by the policy and it's more of a plumbing issue. I still had to pay and the tech didn't do anything. He was knowledgeable and on time.

I had a water leak out of the back of my fridge, and Old Republic has been great. However, the claim’s not over yet. We're still in the mitigation process of getting everything before they fix it all.

Appliance contractors are terrible… I called in a dryer repair in mid December and I’m still waiting for a repair to be done. Needless to say I won’t be renewing my warranty with you when it comes due. This is unacceptable and is not ok. If I just called in a repair without going through you my dryer would be working. Most competent companies can get a repair done within a few days not months.

Old Republic Home Protection's service is so bad. 1 month ago, I called this company for leaking water pipe. Then their staff came my house, checked and they said I have to pay $380, I didn't agree because leaking is small, and my insurance is cover it. They left and didn't fix anything. The next week they charge $85 for trade call fee.

The company contacted me and I was able to renew.

My home needed a new HVAC System. So Cool Solutions was a contractor working for Old Republic Home Warranty. They installed an HVAC system incorrectly and by the winter, this unit was not working. In less than one year. Then, Old Republic Home Warranty dropped me, even though I had never been late with payments, etc. They did not want to pay for a new HVAC system and ultimately contracted cheap and incompetent labor which is costing me more money. When the contractor came out to fix my heat, they charged me another $225.00 and my heat worked for less than 24 hours. So Cool Solutions said they would refund my money but have yet to keep their word. Beware!

I'm very happy with my Old Republic coverage. I submitted a claim and the electrician that came out was very good because he found the problem right away. He couldn't fix it though. The compressor on the air conditioning was bad and he's not an air conditioning guy. He had to report back to his company. Then his company had to turn their report into Old Republic. Old Republic sent air conditioning people out. They had to get permission from Old Republic to order a new one. It took too long. I was without heat.

I've used Old Republic over 10 times within the last two years and they're reliable and do a great job. When they’ve sent someone out, it’s been mostly good. Sometimes I've had issues with the persons that they chose to send out but they resolved it right away. They always had a backup person or in some cases, a third backup person. Sometimes, I would call and the people wouldn't return the call. All I had to do was call Old Republic and let them know. They'd apologize for that and get back to me within the same day or an hour with somebody else. Old Republic’s prices are reasonable and they’re a good company to have insurance from. They don't try to deny claims and never try to argue the point. You submit the claim and they process it and send somebody out to get the work done.

Every time I call to put a request for something, they send somebody right away, the next day if it's possible. It's really good for us to have that kind of service. Also, the contractors have been very good. I always tell my friends to get the guarantee because Old Republic is an excellent company.

The service with Old Republic has been great. If I've ever had any questions and I've called and asked, they've been super helpful in explaining what my benefits cover or what I can do to upgrade or downgrade depending on our needs. Our water heater went out last month and I called them. They had a guy out the next day and within four days, we had a water heater and all of the connections. Everything was all brand new and we paid only $85 out of pocket. Old Republic has easily saved us $1,000 if not more, especially with these unexpected things. We didn't plan on the water heater going out so having that safety net if something goes wrong is beneficial.

I filed a claim for the oven and it went well. They did the repair the next day after I called. If anyone asks about Old Republic Home, I'd tell them to go for it. They're pretty good.

They were helpful when I submitted a claim and they were able to process whatever I needed. Also, the tech who came out knew exactly what they were doing.