Old Republic Home Protection Reviews

Ultimately I’ve been very happy with my warranty as it’s been very well received and needed. My main issue is the lack of contractors in my area, which has caused having to have additional contractors come out for the same work. The other issue is ORHP really needs to look at the reviews contractors have online and kick ones with awful reviews to the curb. Because they’ve definitely demonstrated what the reviews indicate. While ORHP has paid for repairs, some of the repairs boggle my mind. In that they’d rather approve and $800 repair in a microwave that’s 15 years old instead of investigating the cost of a new one of only $225! Why they would even consider paying to repair one of that many years; especially, when they have to pay extra travel expenses for the distance really blows my mind.

We’ve been with Old Republic for about eight years. My most recent claim was for an AC that stopped working. The technician came out the same day and was able to fix it during that visit. He was very nice. I’ve had a bad experience before, but he was nice.

The service was poor for our most recent claim with Old Republic. They sent out a firm they use locally, which came once and said they fixed the problem with our refrigerator freezer, but they did not. We called Old Republic back and requested a different company, but they sent the same people. The second time, the same thing happened. So, we gave up and hired somebody else to take care of the repair, and we had to pay $100 plus out-of-pocket to get it fixed.

We made a claim on our InSinkErator disposal on or around Fri 18 Apr 2025, and were quickly and efficiently responded to by both Old Republic and Extreme Plumbing and Hydro. Our experience with Extreme Plumbing and Hydro was absolutely great. The office was friendly and responsive and easy to work with. They got us scheduled right away. Erin was the tech that came out to do the work. She was prompt, professional and knowledgeable. She was able to get our InSinkErator disposal replaced without issue. She was kind, friendly and hard working. Overall top notch service and we highly recommend them. Beau ** Georgetown TX

I have three homes that are covered by Old Republic. It’s almost a need and they’re good to have. There’s been a couple times where I’ve had to call to follow up, which I don’t mind but they could be a little bit faster on the callback or give a little more attentiveness. Other than that, they’re good to work with.

My wife picked Old Republic, and it’s been iffy with them. I've had problems with a bunch of homes. I get my prices jacked up some from the service providers, and all of a sudden, I have to have modifications. Sometimes, they take the time calling my tenants. I also get turned down on a lot of things. They say it's not covered. It’s somewhat not totally frustrating, but I don't like that kind of business sense. If I'm gonna pay, I’d like it done.

I’m not happy with my first experience with Old Republic. I’ve only had the warranty for a couple of months. It was given to me during closing, when I bought my house. I recently made a claim for a problem with my refrigerator, which wasn’t cooling. They sent one of their technicians, who did absolutely nothing and left. The technician said he was going back to their shop to make an assessment and come back, which didn’t make sense. Then I never heard from him again. I called Old Republic a handful of times with no response. I ended up calling my own person to try and fix it, so I wasn’t able to use the warranty.

I've had Old Republic for more than 10 years and they’ve always been good us.

The electrician Felix with FFElectric was phenomenal. I had an appliance repairman look at the dryer previously. He found no issues with the dryer itself, and he thought it may be electrical. So, I submitted the service request, and the electrician fixed the issue the next day! They were super friendly and explained everything.

We’ve been with Old Republic since March and we're very happy with the service. They’re very prompt. We had to rekey the entire house because we just bought it. The person who came to do the job was very professional. It was great and quick. Luckily, we haven't had that many problems with Old Republic. One thing we wanted, they responded very quickly and promptly.

We are very pleased with Old Republic. Whenever we submit a claim by phone, the representatives are very friendly and helpful. The contractors we had out for the air conditioner were amazing.

The service person, David, was very professional and committed to the work he was on. He was thorough and was knowledgeable. He was definite and clear in his assessment of the problem. We are thankful he resolved it. We are also happy with the prompt service by Home Republic. There was no delay as they listened and addressed the issue.

Ok, so maybe it is difficult to finally submit a repair ticket, but once you do, they are extremely dependable. When I complained about one of their providers, they quickly referred me to a new one that turned out to be great. They also called me which was very thoughtful. Don’t hesitate to contract Old Republic Home for your home warranty.

I have paid twice to have my water heater looked at as the water smells, has sediment and is cloudy. Both times they denied the claim saying the problem wasn't bad enough. I cannot drink the water, brush my teeth or shower but glad to know "it's not bad enough" for coverage.

The provider proactively reached out before the event to gather details about the issue and the specific product model involved. Thanks to that prep work, they arrived fully informed and equipped — and were able to resolve the issue on the spot with a replacement part. Honestly, I’m really impressed. This is exactly the kind of professionalism and ownership that sets a service provider apart. It’s refreshing to see such attention to detail and commitment to getting it right the first time.

We got a home warranty through Old Republic when we bought our home and used it for two things- bad outlet and dishwasher that stopped working. Very satisfied with both repairs (replaced dishwasher through warranty) so we renewed the home warranty. Have had one electrical issue since and it was fixed as well.

After taking over 30 days to get a repair technician out last year and it not being able to repair because it was now too cold I followed up with Old Republic this spring and they were able to send out a repair technician after two attempts to get a air conditioning unit on one of my rental properties repaired. I've dealt with many home warranty companies as a professional property manager and in my opinion Old Republic is the best company to deal with. Even though they are not perfect They are much better than the others.

Old Republic has been fantastic to work with this year. I switched from another very large company after a less than stellar customer experience, and wish I'd known about Old Republic sooner. It gives me great relief to know when I call they will answer, and send help if needed. Living in an older home doesn't need to be stressful, they make this simple and easy to file a claim and get someone out to help fix things when they happen. I added additional coverage for pool, slab protection, roof, and feel confident that I'm ready for anything.

I have been for three years using your services and I must saying except one time, every Robb I have submitted for repair had been addressed and corrected. Extremely professional providers and if there is an issue, you quickly address it and get me the right he’ll I need. I used different company and by far, Old Republic is the best!!! I recommend to all homeowners.

The staff and easy to use features with Old Republic are excellent. They are very responsive. I would like to see them allow for review of the contactors who provide service as I recently had a bad experience with one who should not be paid for their service as another company had to come in and clean up their mistakes and lack of customer concern or follow up.

Tom who did our rekey service was great. Had a very good experience with him. Water heater and HVAC experiences were good too. I hope we don't need to use your services again anytime soo, but if we do I hope it'll be as good as our experiences so far.

The guy that Old Republic sent for my claim was great. He was friendly, got the work done, and very quickly, knew what he was doing. I was happy with that. I kept his name in case I need just something else done. We had an issue with a burnout fuse on the furnace. Now, everything's good. My experience with Old Republic so far has been fine. But they didn't do anything other than give me a recording when I submitted a claim for the furnace.

My experience is terrible. I called Old Republic and reported a toilet leak at the base on toilet bowl. Old Republic dispatched a plumber to my place. The plumber identified the issue as a rusted/chipped toilet flange and wax ring. The plumber called Old Republic to get the approvals for the fixes. I also called Old republic and got confirmation that my plan covers both the wax ring and flange. A late later, a lady from Old Republic called me and told me that they denied fixes because the house is vacant. I told the lady that the house is NOT vacant, the previous owner has just moved out and I am moving in.

Overall, my experience with Old Republic has been great. When I need to submit a service request, I find it convenient to call through their automatic phone system rather than going online. It's a straightforward process, which I appreciate.

I have been an Old Republic Home Protection customer for about seven years, and throughout my time with them, I've primarily interacted with them through phone calls. While their customer service is quite commendable, the waiting times can be a bit lengthy; it's not unusual to wait about 15 minutes just to get on a call for a few minutes. Once you're connected, the experience is substantially better.

It was only recently that I ended my relationship with Old Republic Home Protection after having their coverage for about two and a half years, which initially came through our realtor. The most recent (and only) claim I experienced was for a water heater issue. It took them an astounding 13 days to send someone out to assess the situation. My husband took point on it, but I just couldn’t shake the disappointment. It felt like they were quick to take our money but sluggish in providing service. Due to that dissatisfaction, we decided to drop them. Although everything seems to be working fine now, the service just didn’t meet our expectations, so we won’t be using them again.

Our experience with Old Republic has been quite satisfactory. Whenever I've needed to submit a claim, it's usually done over the phone, and I'm always able to reach a live representative, which is very helpful. Once we've been assigned a contractor for a claim, we receive an email with all necessary details such as the name, phone number, and claim number, and they follow up with us to schedule an appointment.

My experience with Old Republic has been quite satisfactory. My latest interaction was prompt and impressive; the representative was kind, clean, and punctual. Over time, I've encountered issues with both my water heater and the home's heating system. On both occasions, the service was effectively executed within the same day, restoring everything to perfect working order.

Keep in mind that the one star reviews are more than half the number of the 5 star reviews. Purchased their silver policy. Our garbage disposal was smoking. I waited over 45 minutes to be able to ask questions. The $100 they charge for a service call covers ONE only and NO REPAIRS OR REPLACEMENT! The plumbing companies I contacted do not even charge $100 for their calls. This company has found ways to invalidate ANY and ALL repairs that should be included in a $600 for one year policy. Before you can schedule any service at all, you must pay $100 up front. This company rips their customers off and I believe most of the positive reviews are fake. I cannot begin to tell you how angry I am that I wasted $600.

I've been with Old Republic Home Protection for over five years now. Throughout this time, I have had a few interactions with them, including filing a claim when my dishwasher needed attention for an electrical issue. Thankfully, their team came out quickly and managed to address the issue efficiently. I've found their service to be reliable and, up until now, I'm quite pleased with their timeliness and efficiency when handling claims. If a friend or family member asked me about Old Republic Home Protection, I'd confidently say that my experience has been good so far.

We've been with Old Republic Home Protection for about ten months now and have had a couple of claims. Overall, submitting a claim is straightforward, either online or over the phone, which has made the process hassle-free. But I found using their website a bit cumbersome compared to phoning in, Our interactions with contractors have been mostly positive. We've had vendors show up promptly, addressing issues like pinhole leaks in copper pipes efficiently. Although it took about a week at first, the subsequent visit was handled within a couple of days. The quality of the service from these contractors has been notably high, as evidenced by the successful repairs of our pipes and a central vacuum issue.

Since becoming a customer last July, I've experienced seamless interactions through phone calls for my service requests. The representatives I've interacted with have consistently provided very good service. The technicians dispatched to my home have been good. One of the standout aspects of having coverage with Old Republic is the ease of initiating service requests. Overall, my experiences have been positive.

Although I wasn't present when the technician first visited our home, my wife informed me that Old Republic Home Protection faced challenges in resolving one of our appliance issues. Specifically, our washing machine wouldn't dispense cold water, only warm, causing inconvenience for my wife's laundry routine. When my wife communicated this to Old Republic, they quickly arranged for a second visit, demonstrating excellent customer support. However, one aspect I'd like improved is the service fee. We incurred a $100 charge each time a technician visited. It's frustrating, especially when the overall cost of minor repairs doesn't seem to justify the fee.

It took nearly two months to get my heater fixed. There was a lot of “he said, she said” between ORHP and vendor. So much so, I transcribed my conversations with every agent I spoke with at ORHP and vendors. Then when it was time for me to renew my policy, I was informed that my policy was being cancelled for having two major repairs in my first year (heater and A/C) it would be cost prohibitive to keep me on as a client.

When my air conditioning unit stopped working, I reached out to Old Republic for service and the experience was quick and straightforward. They sent a good technician to handle the issue. Although I'm not entirely sure what specific repairs were made, the service received was satisfactory. Old Republic was included with my first house, and I've been with them for almost three years now. I would recommend their services based on my experience.

Old Republic Home Protection was what the realtor suggested when we bought the house. We submitted our service requests over the phone, which has been a mixed experience as we are currently dealing with issues related to our fridge. While talking to customer service, sometimes they were helpful, and other times not so much. Unfortunately, Old Republic has been sending out repair companies with poor ratings, leading to more frustration. These companies often have one-star reviews and seem ineffective, lengthening the resolution time as it requires back-and-forth communication.

I have been try to get my air-conditioning fixed for 2 weeks and the technician came out and looked at it and tried to order the parts to get it fixed and was told that ORHW would take care of getting it ordered. I have heard nothing from Old Republic in 2 weeks on what is going on and still do not have AC and it is getting very HOT.

Old Republic Home Protection has been very good. I've been very happy with them. I've been with them for about five years now, and during this time, their service has been outstanding. While I haven't made many claims, the ones I have were handled promptly and efficiently. These were small matters, yet the customer service representatives dealt with them exceptionally well over the phone, ensuring everything was taken care of seamlessly.

Placed a repair request on Mar. 6, 2025. Old Republic responded the next day with Service Company Information, Service Company arrived on March 10, Updated Firmware, confirmed the Ice Maker needed to replaced. Service Company returned on March 11, to replace the Ice Maker. Very responsive company, great customer service. Would recommend to anyone who is looking for an Extended Warranty Company.

The process of submitting a claim to Old Republic was straightforward and efficient, as I was able to do it online without any hassle. When the technician arrived, he was very thorough and resolved the issue smoothly and promptly. My interaction was positive. Based on my experience, I would give Old Republic Home Protection high ratings for both customer service and the overall process, and the pricing was reasonable, earning a 4 from me. Overall, it was a satisfying experience.

Placed my order on-line--the process was explained and easy to complete. I was contacted by provider within hours and the problem was fixed 2 days later. Very good communication with ORHP and provider. Provider was on time and knowledgeable and thorough, respectful and courteous. I received follow-up email from ORHP.

I placed a service order on 3/20, for a clogged sink. The provider called and scheduled an appt to come out on Sat 3/22. I got a message from ORHP that the plumber was unable to do the work because there was no clean out at the property. I called the provider and left a message to discuss and hadn’t heard back so I called ORHP on 3/25 at 8:53am and advised that I hadn’t heard back from the plumber. Lady told me she would reach out to them to call me and that I would still have 30 days to get fixed if I was able to get a clear out. I called another plumber and they were able to get the clog cleared just fine through the p-trap so I called ORHP today to see if I can get it paid for or my $100 service call refunded since the plumber that was sent out didn’t do the work and hasn’t even returned my phone call but ORHP is saying they have no logs of me calling when it’s clearly on my phone log that I called on 3/25.

It’s always a pleasure to talk to the staff who answers the phone when I call for a repair. They are very professional and enjoyable to talk to. The companies they have sent out are companies that are professional and get the job done. I will recommend them to friends who need repairs done at their homes.

Generally, my interactions with Old Republic representatives have been pleasant. However, I encountered an issue when there was an error with our refrigerator problem. Due to this error, even considering an upgrade to a higher service level wouldn’t allow us to get the refrigerator looked at, which felt completely unfair. It seemed there was either an inability or unwillingness to correct this mistake.

When I bought my house, Old Republic came highly recommended. I've stuck with them for 3 years now because when I have a problem, they always come through. Whenever I've had an issue, like last summer when my upstairs air conditioning went out, they've always been quick to respond and resolve the problem. My air conditioner recently went out, and they're in the process of trying to do that now as well.

When I was closing on my house, I selected Old Republic Home Protection out of several home warranty options available. Although we didn’t know much about any of them at the time, I'm happy with the choice. My experience so far has been great. We've had our house rekeyed and also encountered an issue with our air conditioner, which was smoothly taken care of by Old Republic.

I had to make my first claim with Old Republic. It was for my refrigerator, which was making strange noises. The technician they sent out was very professional and courteous. He replaced a switch in the fridge, which seems to have resolved some issues, though we are still monitoring the situation to see if the sounds persist.

I went with Old Republic Home Protection about 10 years ago after a recommendation from one of my co-workers. Since then, my experience has been largely positive. The process of submitting claims has been straightforward and smooth. Others have shared different stories, but I've never had any issues. Once I call in a claim, I get a claim number, a scheduled visit from a contractor, and information on any cost I'm responsible for when they arrive.

I picked Old Republic Home Protection due to the recommendation I received at my house closing, believing it would cover most home issues. Although the idea appealed to me, I later faced a few challenges. For instance, a plumbing issue arose when a leak in my house couldn't be fixed by the sent-out service crew. They attempted to resolve it but were unsuccessful, leading me to use my team to address the problem efficiently.

Whenever I submit a service request with Old Republic, I prefer to call them directly. So far, my interactions with their representatives have been really good. They always answer all my questions. My experience with the service requests has been smooth; the technicians that came out were nice. Following the repair, everything has been working perfectly. Given my experience, I would rate them highly.

Old Republic Home Protection was already in place when I bought my house, and I've held onto their home warranty for around 13 years. Unfortunately, my experience with them has been inconsistent. The issue with my double oven was particularly frustrating. After initially fixing it by replacing an element, the problem resurfaced a year later. Despite my reaching out, they refused to cover the repair, which left me having to purchase a new oven with some help from my grandson – a costly endeavor placing a financial strain on me at my age.

Our most recent claim involved a garage door issue—the technician, from a company called Always Open and Closed Garage Doors, was both knowledgeable and helpful. They came out a few days after I placed the claim, but the service happened promptly on the day of their visit, and they resolved the issue effectively.

I was pleasantly surprised by how smooth the claims process with Old Republic went. I simply made a call and was able to speak to a real person rather than an automated system, which I truly appreciated. The representatives were professional and responsive to my questions, impressively fast in addressing my concerns.

After purchasing our home, Old Republic Home Protection was our choice for warranty protection from the start. We've been with them for about 10 months now. The entire claim process is seamless—every issue has been resolved promptly. I usually call their number, follow a few options, and report the problem, and they'll have a technician heading here usually within an hour.

Whenever I need to submit a claim, the process begins with an automated system before connecting to an agent. Initially, filing the claim is straightforward, but getting approval and repairs done takes ages. For example, it once took two months to fix our air conditioner during a scorching period over 100 degrees. Each follow-up call revealed that the approval process needed to navigate through various channels, which was frustrating given the urgency.

Pristine Plumbing arrived and spent almost an hour but they were unable to unclog the sink. Another plumber came the next day with a 50' snake and was successful in unclogging the sink. The second plumber also spent approximately 1 hour to accomplish the goal. Both plumbers were professional and friendly. I would recommend this company again. Thank you.

Thanks to the coverage we get with our Platinum Plan, we have peace of mind whenever something goes wrong in our home. Our coverage has provided us with a brand new water heater, a brand new dishwasher, and countless repairs on our Air Conditioner. We always know that when we make a service request, our repair will be completed in a timely manner. We have used Old Republic for many years, and it has absolutely paid for itself!

The HVAC company went above and beyond to take care of our system. Their technician was more than patient while helping me understand necessary cleanings and repairs, was very knowledgeable, and went out of his way to assist with getting our system up to par - just before I deployed! Now I can rest easy knowing my family will be comfortable during the hot Texas summer! Quality service all the way around with fair pricing, definitely keep the company on your docket ORHP!

A professional repairman was selected and sent by Old Republic. The repairman arrived on time and discovered and repaired the problem with my refrigerator's control board promptly. The repairman was very polite and spoke clearly as he described the problem and how it was corrected. He left the work area clean and my refrigerator has operated properly ever since. Thank you.

Response time was very fast. Our water heater was shutting off repeatedly. They send Alvarez Plumbing, in SoCal to fix it. The guys were great at explaining the process and issue and got it taken care of right away. Punctual and very professional. This is my second service through Old Republic and it's been worth it compared to paying full cost for repairs.

We have had ORHP for ten years, and I am questioning why I keep renewing. They always send providers with terrible reviews and sketchy service. We are paying a fee for a pool issue even though the company showed up and said it was electrical. The electrician was not helpful, lied to ORHP, and tried to call a buddy to refer us to. My husband was not comfortable and we ended up hiring our own company after research and paying out of pocket. When you called customer care to complain, they were rude and sided with the provider. Again I truly debate why I continue this policy… I pay extra for pool, but pool company can’t help us with a loud motor “until it breaks”.

Why replace my shower handle for a cheap plastic one? Now my stuff is mismatched! You guy could've at least paid for a metal handle. I wish this was explained to before hand else I would have canceled the work order!

I’ve had Old Republic warranty for 2 years. Most recently I called about my water heater. I was told under my plan that it was covered. What they didn’t tell me was the fine print. I had one of their providers come and check the water heater. The plumber deemed it as unsafe and drained it. He said that it would have to be replaced. This is when the fun starts who is going to replace it. I’m going on three days of waiting for Old Republic. They like to keep you waiting, lie to you and push it on to someone else. As of today I still do not have a water heater. I was told by a manager they call today by 11:30. It’s Friday and we know nothing will happen. I will never recommend Old Republic and will be cancelling. Good luck.

This company will constantly look for the cheapest way to solve your issue. Most of the time this creates a terrible inconvenience for the customer. Some of the repair companies they use are incompetent, yet they continue to send them out on jobs. Even when proof is shown of their incompetence. Do not recommend using.

Old Republic Home Protection was on my house when I bought it and I've been using their services for some time now. While there are aspects I appreciate, like their general coverage, I've faced some challenges. For instance, there was confusion when my printer and water heater needed replacement. I didn't realize that I had to pay upfront, which was unexpected, as I thought everything was covered.

I’m a realtor and my daughter has a policy with Old Republic. I usually am the middleperson because they’re usually at work. I usually call over the phone to submit claims as I’m a talk-to-a-person kind of person. Everything has always been pleasant. The most recent claim was over my daughter’s heater, and it has been working okay since the repair.

My Realtor purchased Old Republic for me as a gift, and I'm very grateful for that. I’ve had it since I bought my house in December. Submitting the claim is very quick. They did a wonderful job with the repairs that needed to be done for my dishwasher, but it was a bit of a process to order the parts. I'm happy with the service.

Old Republic took very long. Every time I've called, they put me on hold, which was fine. I do understand you have to look back at tire reports to see what has been said so you know how to address it. But I was on the phone for 20 to 30 minutes each time I called.

Old Republic was included with the purchase of my house. I just looked at the paperwork to see how much the actual total is, and the service fee is very minimal.

Old Republic is our home warranty. We just moved in. So, we've had them for like two and a half months, since January.

Submitting a request through Old Republic's system was relatively straightforward, though I encountered some difficulty with the mobile interface. The website didn't accommodate that too well, but it worked. I haven't tried accessing the website through a computer, so I can't comment on that experience.

I’ve kept Old Republic on all my houses since 2017. They’ve made me happy over the years, so I’ve stayed with them. Calling the call center could be a little quicker, but that’s really my only issue. I understand that with today’s economy, a lot of places are short‑staffed. When it comes to handling claims, they’ve done a great job getting the work completed.

When I needed to make a claim with Old Republic due to a faulty garbage disposal, they handled it efficiently. I called them up, and within a week, they replaced it without any hassles.

It feels like Old Republic is an old friend with great vendor contacts. The online process is extremely simple and their communication thorough and immediate. Both times I've needed to use them, their vendors showed up on time, worked swiftly and respectfully, and had my appliances up and running in no time. I can't recommend them enough.

Everything worked out great with our claim. Filing it was really easy over the phone. We were given the company name of the contractor that was gonna be showing up. We were told that we were gonna be given a phone call by the contractor, which happened, and everything went smoothly after that.

I've used Old Republic already, but I found that really disappointing because I just got into a new home and my dishwasher stopped working after using it for the second time. I used my warranty that I had through the Old Republic and the guy came out and found that the air gap was clogged, so he just unclogged it. I was a little mad I had to pay 100 bucks for just for a minute's worth of work, but it's been working great. Overall, it was a good experience so, but I'll wait and see for future issues.

I had Old Republic send a technician because my fan kept coming on and I didn't know if it was a thermostat problem or a hardware problem in the attic.

Old Republic's representative, Janelle, made the product very appealing, and I was quite impressed with her professionalism. In terms of service, I filed a claim for my sump pump, and they addressed it immediately, which was fantastic. However, my microwave has been out of service for about a month and a half, which is quite frustrating, and I'm intending to contact them to resolve this issue.

My experience with Old republic has been horrible. They owe me money. They're a rip-off and con artists. They're scammers. They owe me at least $200, plus my time and emotional well-being from what they put me through.

Old Republic is a great service. We've purchased rental properties before, and we were given the option for the new home buyer protection plan and they offered us three. We looked at the policies, and we chose Old Republic for two reasons. One, the price is competitive and well worth the service. And two, we had a great experience with them before.

I found Old Republic through my Realtor and it’s been good. I just recently had them come out to check my refrigerator because my freezer wasn't working and it wasn't getting the food cold. It turned out one of the little shelf thingies that’s there was put on backwards, so the door wasn't closing completely. But it’s working now.

When we bought our house, our real estate agent picked Old Republic for our first year of warranty coverage. They recently replaced our water heater, which was causing issues with the water pressure. The water pressure would spike whenever the heater was running, causing concern that a pipe could burst. When I filed a claim with Old Republic, I found their automated system surprisingly easy to use despite not being great with automation. They provided me with the contractor's company name and phone number.

A friend told me about Old Republic, and I went with them. I’ve been with them for a couple of months, and so far, I think the claim process is OK. When I needed to make a claim recently, I had to do it over the phone, and the representative I spoke with was awesome. My claim was for a garage door that wouldn't close properly. When I pressed the button, it looked like it wanted to close but stayed up instead. They identified the issue as a wire problem. While it’s not happening as often now, it still doesn’t close properly and requires multiple presses.

Old Republic provided excellent service. The automated system worked well and the follow-up was thorough. The technician was dispatched within a couple of days, which I thought was great. The contractor determined that the pool pump needed a new filter, and so he worked diligently to get that repaired. The response was very quick and they did everything right.

My wife took care of getting Old Republic Home Protection, and I think we'd had them when we were in California. Over the seven years, we've had two electricians, the garage door guy, and a couple of plumbers come out, and it’s always been very easy and thorough. My wife sets up the service with a phone call to a representative. As for the price, it is expensive, but not as expensive as dealing with other people would have been. We have recommended Old Republic to several friends.

When we bought the house, our realtor connected us with Old Republic. The interaction with the representative went smoothly and they were able to send someone out in a timely manner, and the technician did a good job explaining everything while handling the issue we’re currently dealing with. We do feel the deductible is a little high, but other than that, it’s been good.

It's peace of mind having Old Republic. I've been a property manager for our own properties, without having the service plan, and the out of pocket can be great. And I understand that I'm paying a fee every month, but so far, I've had a 100% or more return on investment on three properties. So, I'm very pleased with Old Republic. We had a plumbing claim in Sun City, and the property was empty. We told them it was a rental. They asked if anybody was actually living there at the time and if we needed immediate care. We said no and they gave us an appointment the following Wednesday. Otherwise, it would have been at night, and we weren't even sure we could get service because it was already midday. My husband met the plumber at the rental and he did the service. I haven't had any complaints about any of the contractors. Last year, we had an AC issue at my son's house. The guy who came out said it would have cost him over $500 if he didn’t have a home warranty. He only paid $75. It was really easy to log it in and request the service. They called, asked questions and then they scheduled it, and I could see the schedule online. I could see where my payment was gonna be charged online, when the service was provided the next day, the payment was charged to my card online. It was almost seamless.

Old Republic came with the house when we purchased it. We haven't had any problems with them. We've been very content with them. If we have a problem, we call, and they take care of it for us, get a service provider out here for us, and everything. The service has been great.

Submitting a claim for my water heater was quite straightforward. I called Old Republic and they sent a technician out in less than a day, which I found to be very prompt.

I’ve been with Old Republic for about two months and I heard about them through my Realtor. I haven’t had any issues with the claim process, the claims are processed quickly.

Old Republic was recommended to me through a Realtor when I bought a house. I used it, and I like them. The technicians who came to my house got the job done, were on time, and everything went well. I haven't had any problems.

I had my water heater leaking the other day, and I had to turn in a claim through Old Republic. But it wasn’t the actual water heater. It was the supply line, but it was filling water. 

We had an issue with our toilet not flushing all way and getting clogged. I placed a work order with Old Republic Home Protection, which was very very. The response time was fast, I had a call with 48 hours from a plumber and it was fixed in a week!

Well pleased with work done, workmen were very polite and did a great job! Would recommend to family and to friends. I have had bad experiences with work done with other companies in the past and am now pleased with the experience that we have had with Old Republic. Thank you for work well done.

Though we have had 2 different service providers replace the same heating element and timer, we have not been offered a replacement dishwasher. It is mind boggling to me that a company would spend more money to fix a dishwasher that is 20 years old rather than simply replace it. Now we are out the $220 and will likely have to purchase a new dishwasher ourselves. That has been very disappointing.

Thought this would be major issue (both kitchen sinks backing up). Enrique from Tibercios Plumbing showed up quite rapidly and did his plumber things which we thought took care of issue. 2 days later back up occurred again in same 2 sinks in kitchen. Called Old Republic and spoke to Shay who with a can do attitude told me that ORHP would do a call back for original vendor. She did and the original plumber was back and really rocked in handling issue. At present all is good, wife is happy and cats now let me pet them. Thanks for all from us.

The ice maker had to be completely replaced, and the dishwasher drain was clogged. Both techs were very experienced, professional, and pleasant. They did a great job with a minimum of fuss. I would highly recommend them. They did a great job and I am very satisfied with the results.

Over the years, I've owned several different home warranty programs in several states and this is by far the best one I've owned. Recently we had an Electrical issue and after completing the request online a work order was created and the assigned vendor was able to provide prompt and quality service. Highly recommend.

Awful experience from service provider. Required multiple calls to ORHP. First service provider never returned any phone calls and failed to show up to multiple scheduled appointments. After calling ORHP several times did they finally connect me with a reputable service provider. Extremely unhappy with my experience and will definitely be a factor when considering renewing my home insurance. I will most likely not renew.

JJ Appliance took 3X to fix the microwave with the same problem. The problem is simple: The microwave light is off when the door is close but the microwave is running. When you let the door open, the light is on but the microwave is off. I have to pay 3x call orders. It almost cost as a new microwave. Really disappointed. I hope this is never happen to me.

The technician was knowledgeable and professional. He knew right away the issue with my appliance. He fixed it the same day and ordered a part which he felt would break within six months and can back and put it on. Positive experience with no wait time. Reasonable deductible. Courtesy and respect for me as a customer and for my property.

They are very responsive if you send them an email during an open ticket, but calling them is quite a different matter -- I have been on hold for over 40 minutes and no one answered. They assigned a dud of a contractor who never showed up but they quickly cancelled that dufus and found another. I would choose this company again over the other one (a company with a history and a class action lawsuit because they avoided honoring claims).

I’ve had plumbing and electrical issues, Old Republic sent out professional and friendly technicians to repair, and everything has been working fine.

The technician was very good, very knowledgeable, and also very kind.

I bought a home and decided to try out Old Republic Home Protection. Their online portal makes it easier to request services covered by the warranty I purchased and their website portal is relatively simple, though a bit outdated. They assign local service providers to handle the requests, who then assess the situation and check if it's covered before fixing the issue. Out of the repairs I've needed, the outcome has been half satisfactory and half disappointing. For instance, my pool pump was damaged and, despite having extra pool coverage, they refused to fix it as they claimed it was a pre-existing problem before I bought the house. However, with the garbage disposal, they were prompt and replaced the entire unit instead of just a quick fix. Also, Old Republic Home Protection's customer service is problematic; it's challenging to reach someone through their call center.

Everything's been good and fine with Old Republic. I have it over 300 properties and 've never had a problem. I love them. They’ve been really super good, and I've always had everything addressed that I needed in a timely manner. I'm grateful and thankful for it.

When I purchased the house at the end of October, the owner purchased Old Republic as part of the deal. There's a trash compactor that didn't work they had to turn something on or maybe clean it out a little bit. They fix it. Then the washing machine was walking across the garage and pulling out from the wall. So they sent somebody to fix that. I had a recent electrical call where an electrician had to come out because the house was shorting for some reason. We still don't know why. But they seemed fine. I didn't have any complaints. They were helpful and responsive.

I have had a positive experience with Old Republic Home Protection so far. When I needed assistance, their technicians were prompt and efficient in fixing issues, such as dealing with an electrical outlet problem. The first visit took a couple of hours, but they did a really good job. The technicians are professional and knowledgeable, which gave me confidence in their service. While I haven't had the plan for too long, I'm satisfied with the service provided.

I had a garage door specialist come out the day after I requested it and had it fixed within an hour or two. He was excellent and had great communication skills. Other than that, I paid for Old Republic to send pest control out but I never had anybody come out. They didn’t have one that was in the area, unfortunately. It would be great if they had something they could set up and if they could get more contractors for pest control because I couldn’t really find one.

Old Republic is a great warranty company and I love it. My heater went out, I called for service, and the technician who came out was really good. He came on time, checked everything, figured out a part needed to be replaced and replaced it on the spot. It was really good. It’s worth having because it saves money.

I had a great experience with Old Republic. My HVAC wasn't kicking on, they replaced the latch and fixed it

I would recommend Old Republic Home Protection. With them, insurance is the right choice because of the prices and everything else. The recent service was a water heater that wasn't working. It was a good experience with Old Republic. But I complained to them about the third-party company that they used. The service was delayed because of the third-party company. Old Republic made notes and will address that.

My experience with Old Republic Home Protection has been quite frustrating. I've been a customer for about a year and have had to use their services once. I submitted my service request by phone, but the process was very frustrating due to the long wait times. I had to wait nearly an hour just to get someone to take my call, and then I got transferred around only to be disconnected. When I finally got through, I canceled a service request. Despite calling both Old Republic and the company that was supposed to perform the work, Old Republic claimed they had no record of my cancellation. Even though I canceled the request, the service provider showed up a week later, and I was charged $85 just for their visit, without any work being done.

I'm very satisfied with Old Republic. I like the people who arrive on time and they’re very polite. When Old Republic says they're coming out, you should be there on time because they're coming out on time. And if you have questions, they'll answer questions.

I first heard about Old Republic through a recommendation from my friend who uses their home warranty services. I've been with the service for about 4 or 5 months now. So far, I've called them a couple of times, and the experience has been really good and helpful. Recently, I had an issue with my water heater in the garage as it was leaking. I reached out to Old Republic by phone and found the process relatively easy.

I've had Old Republic about six months and a month or so ago, we had a plumbing issue. I busted a pipe moving a vanity and I've repaired it myself, but I called out a plumber to inspect everything to make sure it looked okay before I patched the hole. The plumber was great. He did a really nice inspection and said everything looked good. No repairs were needed.

My experience with Old Republic Home Protection has been good so far. I first heard about them through a friend who owns some properties and suggested their services for renting out my home.

I submitted a claim related to my air conditioner, which stopped working after a power outage flipped the circuit board located under the house. Old Republic was fairly quick in their response, sending a technician over in about 3 to 4 days. The technician was knowledgeable and polite, resetting the circuit to get my air conditioner up and running again. Overall, I was very pleased with the service and don't see any immediate areas for improvement.

Old Republic covers up to $500 of code upgrades, if something has to be replaced. So, that seemed attractive because it seemed like everybody else didn't cover any code upgrades. I’ve been with them for four months and I like it best that they cover a little bit better than some of the other ones do. There are less loopholes and less things that they don't cover than my other warranty company. But they could improve in their website. It's a little bit clunky and not very user-friendly when you have to manage your account or put in the service request. The claims process wasn’t very intuitive as well as the login process. The contractor seemed like they're newer and less experienced. But at the end of the day, they fixed the problem. So, I was happy about that.

We’ve had Old Republic since we moved here, which is 2015, and it didn't cover as much as I thought it would. The first people who came out did not fix the icemaker and Old Republic had to bring somebody else out to fix it. It’s working okay now. The techs were good but the fee was a little more than I thought it should be. It's awfully hard to get ahold of Old Republic through the telephone number. You wind up talking to a machine.

People should get a home warranty insurance if they don't have it. I like Old Republic’s pricing. It's only $100 to have somebody to come out. They have a way to make payments online but if you can’t, the providers have electronic payments as well so they are able to take payments when they come out to your house. I called Old Republic’s number when I made my first claim. You just press a bunch of options till you get the option that best suits you. It was easy because I'm tech savvy. The last guy who came out for my heater was very nice. The only thing I didn't like was I had to call him to make an appointment. I wish you can pick your time slot online and do it like that.

I've been a customer of Old Republic Home Protection for less than a year, and my experience with their service has been frustrating. When I initially called to request service for my HVAC system, I had to navigate through an automated system, which offered no option to speak with a real person. Over a month went by without any follow-up, despite me calling four times.

I recently had an issue with my water heater that started leaking, so I contacted Old Republic Home Protection. They responded very quickly and sent out a technician. The tech was very nice and explained that he needed to get approval to replace the unit. A few days later, he returned and replaced the water heater, and everything is working fine now.

Don't expect fair treatment. First time they outright lied to me about a water heater being under warranty and they knew was not. They told me that it would be three weeks to get a response from the manufacturer. I called the manufacturer and gave them the serial number and they instantly told me it was out of warranty by 4.5 year. My fridge has been down since Thanksgiving and it's now Valentine's day and it is still not fixed. The first vendor said it was a control board and replaced that. It broke down again in a few day. They sent the same vendor out who said it was the compressor that needed to be replaced but he could not do that type of repair. They send out a second vendor who says the compressor needs to be replaced.

I first learned about Old Republic Home Protection through my realtor, who set up the warranty as part of my home purchase. Recently, I had a claim related to an appliance. They decided to repair the unit instead of replacing it, which resulted in some downtime for me. I had to wait a couple of weeks for the part to be replaced, but they assured me that if the repair didn't resolve the issue, they would proceed with a replacement.

I first heard about Old Republic from a family member. I was looking for a home warranty company different from the one I previously used. I considered about three companies, including my previous one, before selecting Old Republic mainly for their reasonable prices. Submitting a claim wasn't difficult, but I struggled a bit with their website, especially when trying to check on my claim, which made it challenging. However, I eventually figured it out by referring to an initial sign-up email. Also, there was a notable delay after the contractor was assigned. It took approximately a month and a week from the start of the claim to the replacement of my appliance. After contacting the company due to the delay, things got resolved within a week, though initially, they claimed to be waiting for additional information. Once I followed up, the appliance was quickly ordered. The contractors did a good job; they were responsive and managed to install the appliance the same day it was delivered. Since then, everything has been working well.

Updated on 02/26/2025: I cannot give Old Republic a good rating. They are terrible! The end of my other review Aaron says resolution in progress, NOT TRUE. Please don’t purchase their warranty, save yourself a lot of grief. Frances

I recently had the opportunity to share my experience with Old Republic Home Protection, and overall, I am quite satisfied.

My realtor purchased an Old Republic home warranty for me upon buying my first house. Since then, I've been using the service, starting from November. Generally, I submit claims online, and while the site is good, I think there's room for improvement. The options provided often don't match the issues I face, and it would be helpful to have an "other" option where details can be typed.

I've had series of claims I made over the past couple of months with Old Republic, five in total. The experience with most of them, including a claim for my refrigerator freezer, was positive. The service team visited promptly and inspected the freezer, which was not cooling properly. After thorough inspection and cleaning of its components, they concluded it was still operational but simply old. They informed me it needed to be fully non-functional before they could replace it, which was slightly inconvenient as I anticipated a failure soon due to its age.

I'm satisfied with Old Republic. The technician they sent out was fantastic. In the summer time, he came out for my air conditioning and fixed it. On the latest visit, he came out for my heater. My thermostat wasn't good. He made an adjustment on the thermostat and told me it was all messed up. I needed a new thermostat. I'm working on getting $110 for the service fee, and as soon as I save up to $110, I'm gonna have them come out and put in a replacement thermostat that's not goofed up.

My experience with Old Republic Home Warranty has been excellent. I heard about them from a realtor who sold us our house, and I've been using their services for two years now. Whenever I've needed to submit a claim, the process has been smooth and easy. I just call their 800 number, and they send someone out to check the issue. I prefer calling rather than using their online system, and I've had no problem reaching a real person to assist me.

I've had a great experience with Old Republic, my home warranty provider. When I submitted a claim because my hot water heater stopped heating, they promptly sent someone to assist. I had to reschedule several times due to personal emergencies, but Old Republic was accommodating and quick to reorganize the appointments. Initially, it seemed like the heater was the issue, but the contractor identified that it was an electrical problem due to the smart heater requiring more power than our existing setup could handle. They swiftly arranged for an electrician who fixed the issue. The contractors were professional, pleasant, and effective. Everything is now functioning perfectly, and I am very satisfied with Old Republic. I intend to continue using their services beyond the initial period and would recommend them as one of the best warranty providers.

I've done most claims, if not all of them, via a phone call, and I had success with every submission process of a claim, thus far. The first issue that we had was with a gas leak with our water heater and Old Republic sent out an individual who did not have a gas meter. He was very kind. It’s just Old Republic was not aware of his lack of equipment for gas-related issues. So, he was unable to verify if his services were indeed resolving the gas leak, which forced us to have to do a recall.

I recently had an experience with Old Republic Home Protection, dealing with a plumbing issue. We discovered a pipe leak under our sink and in the wall, so I contacted the home warranty service. They responded promptly, sending a plumber quickly, though the first couldn't do leak detection. They arranged for a second plumber that same day who successfully fixed it soon after.

The hot water heater got really hot one day, then it just cut off and we had no more hot water the next day. I called Old Republic Home Protection and they tried to get a couple people to come out. But they were tied up. Then, the group they got in Mobile were going to come out but they were going to come out on that day that it snowed really bad down here. So, I told them not to come and that they could come the following day. It took them 10 days to get out here because of the snowstorm and they finally came on the 28th of January.

My wife told me about Old Republic Home Protection and we decided to go with them because they offered the most coverage for the best price. We've had to file a claim through customer service, and it was a positive experience; it was really easy. We had a clogged drain line in our bathroom, and after calling and explaining the issue, a plumber was sent the same day and solved the problem without any fuss.

I first heard about Old Republic Home Protection as it was included when I moved into my house. Recently, I had an issue with my AC unit; it wasn't working properly during a particularly cold period. I filed a claim, and within 2 or 3 days, a technician was sent out. They assessed the problem, needed to order some parts, and then returned to complete the repair. Now, the unit is working well again.

I've been with Old Republic Home Protection for several years since purchasing my home. During that time, I've experienced recurring issues with my furnace. I was authorized by Old Republic to select my own repair service and chose a company in Toano. However, I could not call on them again because it turned out they do not do business with warranty companies. I went back to Old Republic when it became obvious that, once again, the heating system was failing. We finally found the reason from the outset and we took care of some of it.

I first learned about Old Republic when I purchased my property, as the home warranty was included with the house. I've been protected by Old Republic for around five years now. Whenever I need to submit a claim, the process is straightforward; I typically go through their prompt system and then receive a call back. My most recent claim was regarding my refrigerator. The contractor's service was good, but we're currently waiting for a missing part to complete the job.

When I purchased my home in 2020, Old Republic Home Protection was included in the paperwork. Recently, I had a plumbing issue with a leak under my sink. The technician arrived quickly, within a couple of days, and replaced a gasket, tightened everything up and ensured it was not leaking anymore. I've consistently had great experiences with the technicians provided by Old Republic, which is why I continue to renew my service with them. Every claim process has been hassle-free with easy claim submissions, although I'm not thrilled about the service fee now being $110. Overall, I would rate them a 4 out of 5, mostly due to the cost. Otherwise, everything is good.

I have been a customer of Old Republic Home Protection since June of last year. I recently had an issue with my heating system where the control board was broken so the system wasn't functioning correctly. Old Republic sent out a very knowledgeable technician who diagnosed the problem in less than half an hour. They scheduled another appointment to come back and fix it, as they had to wait for the replacement part to arrive. Since the repair, I haven't had any more issues with the heating system.

I first heard about Old Republic through my wife. We have been very happy with the service from them. The peace of mind we get, knowing that repairs on our house are done timely and efficiently, is invaluable. Additionally, being able to replace appliances easily, without the hassle of searching for them in stores or coming up with the finances upfront, is a huge benefit.

I recently dealt with Old Republic Home Protection because it came with my home purchase as the elected home warranty company. I had to file a claim for my air conditioner, or heater, and the process was impressively quick — same day service with no problems. I contacted them by phone, and my experience with their customer service was satisfactory. If a friend or family member asked for advice about home warranties, I’d say that my experience with Old Republic has been just fine.

I had an experience with Old Republic Home Protection regarding a claim for my pool, which was leaking. A technician came out initially but had to return due to an additional issue. They successfully resolved everything on the second visit. The process was quick, and the technician handled the situation well, working efficiently in the backyard. Overall, I've been satisfied with Old Republic's service and would rate my experience a 5 out of 5.

I used Old Republic Home Protection for two service requests. The first was for rekeying, and the technician was extremely quick, completing it shortly after I made the request. The second issue involved stuck water valves, which took about a week for the technician to address, but he successfully resolved the problem. Overall, the attitudes of the service professionals were fine, and I haven't had any further issues with the services provided. Based on my experience, I would highly recommend Old Republic and rate them a solid five.

We bought a house and initially had a home warranty through a different company, which didn't provide the best experience. We switched to Old Republic based on a recommendation from a service professional who found it easier to use. I appreciate the user-friendly online claim submission process, but did encounter some issues with customer service. After receiving a voicemail about my dryer repair, it was difficult to get a hold of someone for clarification, although things were eventually resolved. Overall, I haven't used the warranty extensively yet, but it has covered my needs so far.