Old Republic Home Protection Reviews

Disorganized, multiple calls for same issue? No transfer of information. Huge holes in duct work. Absolute Zero HVAC contractor reported all was good with our duct and system. We needed duct work cleaning.

Extremely satisfied with the service requested and provided by the assigned contractor. The contractor was really exceptional; I called to complement his work and was on hold for about an hour and finally gave up. He truly does deserve a pat on the back.

I was very pleased with the quick response to a plumbing problem I recently had. The day after I called Old Republic, I had a plumber at my house to look at a frozen shower valve. I was expecting the plumber to look at it and then to have to wait for a part to be delivered. But, instead, he was able to replace it immediately. The entire appointment took no more than 10 minutes. The valve now works great.

I am very dissatisfied with the service provided regarding my recent request to have our hot tub evaluated, as it is not functioning properly. Two technicians have been sent to my home, and neither visit resulted in any actual evaluation or repair. The first technician stated that he does not work on this type of hot tub, which I understand; however, this raises the question of why he was dispatched in the first place. Despite no work being performed, the job was marked as completed.

Don't get me wrong. The pricing is amazing which is why I gave it one star. But the customer service is horrible. Way too many people named Janice so it's very confusing. Also once I moved into my home they decided to raise my premium.

I called Old Republic and talked to a representative to get our HVAC fixed from the previous owners. They had a contractor come out and look at our HVAC. But because it wasn't due to normal wear and tear, they refused to fix it. don't really blame the Old Republic for not wanting to fix it. But the guy who came out to look at it wasn't super truthful. He didn't tell us all of the problems and the things that he found.

I've been very unhappy with Old Republic lately. They pay for the garage door to get repaired, but they don't pay for the handle or the springs for it, which doesn't make sense. A garage door is a garage door. It’s a wholesale. It doesn't make sense to have a different coverage for every detailed part of an appliance or a fixture. My parents and I have about five accounts with Old Republic and lately, we're thinking about canceling it. They don't have very good customer service.

I called Old Republic about a plumbing issue and they fixed it. The plumber was good. He took tons of pictures and was able to send them to me, ‘cause my wife was at home. I wasn't. He was able to document everything. But for my refrigerator, I'm still waiting on the part. The repairman just said it was a part that they needed to get approved and I had a couple of scheduling conflicts with them. We’ were finally able to get them out. They had a part come in, but they said that wasn't it. So, now they said it's gonna be about another 10 days before they're gonna be able to come back.

I like Old Republic's quick response and how they do the service. The people that they hire to do the service have a really good attitude. They're very serious about their jobs, and they really do it well. When I had an appliance issue, they handled it very, very properly, and within three days, it was up running with no problems at all.

I've used Old Republic Home Protection a couple of times. They are very easy to work with. Also, I'm happy with the coverage. Our policy came up for renewal in a couple of months, so we renewed it for another year on our own. We bought it ourselves. Recently there was a water leak in the bathroom. The water line worn through causing a leak. We went to the Old Republic website and put in the claim that way. It had a list of things that I had to report, like water, electric or whatever it might be. We got plumbing, went to the drop-down menu and signed up for it. It was very easy. The plumbing company came out and fixed the leak.

The service is okay, but a little slow on callbacks. From the time I placed the order to Old Republic, it took close to a week to get a call back. But the contractor was great. They came out with the appropriate times. When the guy showed up, we talked about the problem and did his thing. It was great. But I wish there was someone to talk to if you have problems. Second to that is I don't know why I waited a week. I don't know if it was Old Republic’s issue why I waited a week or them trying to dispatch the work.

My realtor told me the house had Old Republic Home Protection, and the seller already paid up for a year for me. I had a claim in March. It was easy. My interaction with the tech was perfect. My microwave is coming. Old Republic told me it's gonna take a while.

My front right burner, which the electrician had to order a part for to complete the repair, only burns red hot, even when set on low. Accordingly, the repair was not completed in a satisfactory manner.

We've only been in our home for a year, and we got a one year warranty with Old Republic when we bought our home. I call and tell them what needs to be done. I have to pay a $100 deductible, and they go the cheapest route to try and do a repair or fix something. Everything is rebuilt. We needed a pool pump. They don't make the pool pump anymore. It's so outdated. Instead of them replacing it, they rebuilt it with used parts. The first one did not work. The gentleman had to take it off and rebuild another one. That's crappy service. From 1 to 10, I’d give it a 4.5.

The Old Republic reps that I talked to over the phone were very nice. But requesting a service call was difficult. You make your claim, and then you wait and wait and wait. I sat here for five days with no heat in the wintertime. The technician that came out told me that my brand-new heat and air was a bad coil and need to be replaced. Old Republic needed more time to decide whether they were going to do it or not. So, they sent another technician out here that found out it was just a loose wire to the thermostat. The initial heat and air people that came out here were the people that installed it and said that they needed a new coil, but it was brand-new coil. They said it wasn't any good. Then they sent another company out here that found out it's just a loose wire to the thermostat and fixed it right away.

I've had a wonderful experience with the Old Republic reps that I've talked to. They send out the techs after two days, at the most, that I sent in the claim. Normally, if it's on the weekend or holidays, somebody at least has called me from one of their local people within 48 hours. The last thing that I filed was a fire in our microwave. When the man came out, he said, “You need a brand-new microwave.” That took a while because they had to come and measure it, and then they had to give us pictures. That was probably the longest time. They had to find that could fit into the place over the stove, that it would match the stove and perfect dimensions. It was wonderful.

We have been with Old Republic Home Protection for almost two years. If you need to make a claim and are not able to use the online system, you will be lucky if their phone system connects you to a human or that you don't have a 45+ minute wait on hold (often accompanied by being disconnected just as the human picks up). Most of their service providers have been single person providers so they have no inventory (so you have to wait for them to call you, come over a day or two later, then leave doing nothing because they have to order the part and come back several days later). All the while your supposedly warrantied item is still in need of repair.

This place is an absolute joke! We moved to our home in November of 25. We had them come out for a dishwasher problem. That was $100 They sent someone out and he told us what was wrong he ordered part, came out and thought he fixed it. It still didn’t work. They told us he’d come back again. He did not. He called and asked if it was doing the same thing. We did yes. So he did well order another part. After 2 months of waiting we called back. They did they didn't have anyone contracted with our area so we could hire our own repair man and they would pay him. We deduced to just get another dishwasher and not mess with them. All of a sudden another $100 comes out of our account. We have called 3 times and have been treated very poorly. And have yet to get our money back. All 3 times they say they will let that department know and they’ll it a check. Still…waiting….

HVAC provider was horrible. No heat since Jan. He changed our furnace on Thurs and if we wouldn't have slept with windows open, family would've died from gas leak. Now not only in house with children and no heat in 30 degree weather, no gas at all for past 4 days. No hot water also. Provider was supposed to come back and did not. Excuse about being sick but didn't send anyone in his absence. ORHP needs to picks their providers better.

So far, I can’t get through to make a service request, and I never used them, so I’m still waiting for a response says we look forward to speaking with you, but don’t answer the phone. Maybe I’m not using their site correctly.

My refrigerator was in the house when I bought it. They came to service it. I found out there was something in the compressor. It won't freeze. The call center lady was very rude and told me my refrigerator is not covered. So why am I paying you for 5 years and get another one. Now they won't answer my calls. Worst warranty ever.

Our dishwasher failed on Feb 23, submitted ticket Feb 24, service tech arrived Feb 26 then nothing. On March 13 called and after being on hold for 1 hour was told the repair part had not been ordered yet. There is no incentive to be quick, to do it right or to keep the customer happy. They will do the minimum and if you do not stay on top of it may do nothing. My advice, depending on your house it may be a good option. For us with all appliances 20 years old, I am better off replacing myself vs dealing with the aggravation of this companies process. I am cancelling my policy today. Very disappointing.

Our niece recommended Old Republic, and my wife and I have been covered with them for at least three years now. When filing claims, I prefer talking to a real person though sometimes I have to talk to an AI rep. The claims process is fairly seamless. When we had to have an electrical job done, the guy said we didn't owe him anything, that Old Republic would bill me directly for the trade call. However, I'm used to paying the vendor themselves the trade fee, but Old Republic has changed that so I don't know exactly what that's going to look like going forward. Other than that, I've been satisfied with their level of service. Old Republic is competent. We are selling this house and I would use them again.

We have had our warranty for a little over a year and only used it once for our AC. (Apparently the handler was on "slow speed") and a technician was sent out to fix it. Recently, when we returned from a camping trip in August - a very hot, sweltering time of year in Arizona, we noticed that our AC was no longer blowing cold air. It was a Saturday when we called, obviously the usual hour long wait to get ahold of a representative and were told that a technician would not be available until Tuesday, (It's AZ and the summer, probably a lot of calls to ORHP for AC techs - also Labor day), we figured. 3 days in AZ without AC is a challenge in itself. Obviously, we have home warranty because we could not afford to get a hotel, or call for an outside AC company, so we waited it out.

Old Republic has been very good. I've had them since 2014, and I've been satisfied with the help. The contractors have been very good, too, overall. They're not the big-name people, but they get the job done.

Requested service on February 25, 2026, plan # **, to repair a dryer, work order # **, service provider ALL APPLIANCE AND REFRIGERATION, I have not received responses to date from provider after 5 phone attempts. What's wrong here?

When we bought the house, Old Republic was the warranty that they had from the previous ownership, so we just kept it going. I usually submit service requests by phone. Their representatives get to the point and get what we need done. So, it's fair. The timeline depends on the service, but the only thing that might take a little longer is the AC. Normally, everything's set up where the company they provide calls within the 24 hours and sets up a date with us.

I got Old Republic 'cause it's the one my mom uses. However, sometimes it takes a while to get somebody to come out. I've had issues with my washer pretty much the last three years and sometimes, it'll take them a few days to come out. This last time that they fixed something, they were missing a part and it took two weeks to get that part. Then when they came and fixed that part, it broke something else in the washer and flooded my house. It was not the easiest process. But they're nice people. The last guy that came out was really sweet. He fixed the mistakes. But I have a really old washer and dryer, and Old Republic keeps fixing it instead of just replacing it, which is weird.

A family member told me good things about Old Republic. I got the service with them and they're good. They're quick as well. I don't use them all the time but the few times that I've had to use them, I was happy with them. I'd recommend them.

I submit claims online and usually, someone is able to come out in two to three days, but they've been for stuff that weren't as urgent. Old Republic had someone fix the heating element on my oven, and the service provider did a great job. They came in and diagnosed problem. They had to order a part, then they came out and fixed it quickly. It took about a week and a half and the unit is working good. My interactions with the reps have been very good as well. One time, I had an AC guy come out, and I didn't like him. I didn't think he did as good a job. The next time I had a problem with the unit, I asked for a different person, and Old Republic provided a different one right away.

Old Republic was part of the package when we bought our house in 2009, which was how we knew about them. I call to submit claims and usually, it takes forever when you’re on hold. But once you get a person, they’re nice and courteous and open up the ticket. Most of the contractors have been good. The only issues we’ve had were with plumbers. A lot of times, we have to get another one to come out. The guy who was here couldn’t fit in the crawlspace, so we had to wait another day for someone smaller to come. But Old Republic is the best warranty company in the world. Compared to other companies, I like Old Republic’s response, courtesy, professionalism, and quality of vendors.

In the beginning, Old Republic was really good. We've used them for several years now, and they would send reputable vendors to us. But lately, we're getting these vendors who are not very good and who just keep coming back. For instance, just last month, it took one of my tenants almost two months to get a new washer. Old Republic kept sending the same person that couldn't repair but didn't want to tell them that it needed to be replaced. They told my tenant, "You can't really use this. But if you keep it on low, you can use it.” I called Old Republic and told them if the tenant can't use the washer completely, then it's not repaired. They sent those people back again, and they finally said it needed to be replaced.

I had been with Home Shield for about 20 years and the service began to get a little shaky on me, so I changed over to Old Republic. So far, submitting a claim is very easy. I'm on one at the present time with my heating unit. I also have one where I had to fix my heat in there, and I got a bill I got sent to them. They've been very good so far. The quality of the contractors have been really good. They give the information I need.

Old Republic Home Protection does what they say they will do. I've had three claims with them. First claim was for a leaky faucet. They sent a plumber out and fixed it. Second claim was the air conditioner. Wasn't working correctly. They sent an air conditioner man out and fixed it. The third claim was I got a water leak in a bathroom. They sent a plumber out here, but we never could find out where it's coming from. It had nothing to do with Old Republic. They were all very polite, kind, and did their job. Also, the price seems fair.

Old Republic Home Protection's price and customer service are excellent. I first learned about them from my realtor and whenever I use them, the process has been simple. Last week, I had a problem with my refrigerator. I set up a claim over the phone and everything was great.

Having Old Republic is worth it. I submit my claim over the phone, and then the person who comes out tells me they're here to do whatever I request to have done, and then they take care of it. They have me sign paperwork and then leave. There was one time that a plumber had to order a part and then come back.

Old Republic's online referral system is easy to use, and the contractors that they use are absolutely amazing. We've had a couple of claims. The refrigerator was an easy replacement, and then they repaired the microwave. The most recent claim we had was for our HVAC system. A service guy came out, inspected it and recommended some things to make it work better. As of right now, everything is working well, but we haven't done the HVAC items yet. Overall, I would recommend that people have some type of home warranty.

Sometimes Old Republic responds but sometimes they don't. You call and leave them a message but the response is not instantaneous like other home warranty companies. It usually takes two to three days to get a response in this area. They just say there's no one available but Tucson is only an hour and a half away. When I lived in Ojai, California, which is 90 miles north of LA and about 18 miles from Ventura (the main town), they were responsive with people from 80 miles away. This is an hour and a half away and I'm sure they have other jobs going on here and they have other people in Sierra Vista. Another company I went with was extremely responsive. The guy would come and fix the issue. I also had a plumber come in for OC on the dishwasher. He said he fixed it but it just keeps showing up OC. I can't keep calling them back for $100 every time this doesn't work.

Old Republic Home Protection was who the seller had used. They took care of that for me. I've had them since 2020. I normally place claims online, so I don't talk to anyone. This past time, it took a week before a contractor came out, which was a bit annoying. Also, I do not like that there's no option to pay the person who comes out and does the service. You have to pay online rather than pay those people directly. Other than that, my issue was fixed.

We've been with Old Republic for two years now. We give them a call when we submit a claim. It's always been good so far. We had one time when the vendor didn't get back to us at all and then we just called Old Republic up. They hooked us up with someone who came out right away.

The only one that kept their word. This coverage was there when I moved in and they helped tremendously. I miss them but they spent so much they wouldn't renew me. Highly recommended.

I recently had an appliance issue and when I asked Old Republic for a service, everything went well. The tech came in, acted professional, and fixed it. Everything's been good since the repair. I've been with Old Republic since 2007 and I've been boosting them up a little bit by telling people that I work with them. They have other ones that they use, but I told them that Old Republic's been good to me.

I'm about to renew my Old Republic policy in a couple of months. Their customer service was very good and quick. That's what I appreciated the most about it. I know what's covered and what's not. It's very clear. I didn't have too many questions and everything went as expected, which was good. I had an issue with my dryer, and the person that fixed it was super friendly and super quick, too. The job was really well done and he solved the problem, which was good.

Our heat wasn't keeping up and we couldn't switch it over to auxiliary heat. I wanted to make sure it was just a thermostat issue and not an issue with the HVAC. The last time we had to use Old Republic, our agent did it for us. But this time, I called them. Old Republic sent someone out the next day, replaced the thermostat and we haven't had a problem since. It has been great. I'd recommend Old Republic.

My mom owns a condo, and I am an authorized user for her account with Old Republic. I submit service requests by phone, and I've only had two issues with the representatives. Long story short, a service guy from JJ’s Appliance came out to do the washing machine, broke its door, and said, “Oh, it's because you need a control panel.” I said, “No, I don't think it's a control panel.” He asked me for some water, then he left. He said, “I'll order the part.” That was December 4 and he never came back. He also never answered my calls or my texts from December 20 to January 22. I downloaded a TextNow number and called him from my son's phone, and he answered right away. Once he figured it out, he said, “Let me check on that, and I'll call you back.” He never did.

Old Republic called me. They got my attention and I went with them. When I had to file a claim, I went to the web page where I had all of my info confirming that I got the home warranty. I looked for the phone number, called them and told them I needed to put in a ticket, and they helped me out. I gave them all the details then I scheduled a technician to come out and take a look at the issue. I had expectations that it would take longer, but it was really fast. They shared with me what exactly was wrong and what parts needed to be replaced. Upon their return, they showed me the part that was required, how it was assembled, and where it went. Now it's fixed. I like the fastness of how things get done with Old Republic.

Old Republic has been very quick and concise. Their contractors have been very good as well. I've been with them for five years now. They're a very reliable group to work with.

I'm a new Old Republic customer. I submitted a claim for my air conditioner. The customer service rep who helped me was excellent. The technician couldn't have been better.

I was so impressed with MECHANICAL HVAC SERVICES from my first conversation with their Office Manager and then with the Technician. With the weather predicting severe winter storm, they were onsite at my home less than 24 hours from the service request. They were professional, considerate and clear with communications. I appreciated the technician's respect in his clear explanation of what had caused the heat system to stop working. I felt very comfortable and understood the situation. He fully resolved the issue and my home was warm in a couple of hours. I would like to request MECHANICAL HVAC SERVICES for ongoing maintenance and seasonal tune-ups. Thank you.

Upon receiving my service request, the response was timely and efficient. However, once the part was received and installed in the microwave, and the technician determined the microwave still did not function properly, the delays began. Old Republic took over 6 weeks to determine, once again, whether the microwave qualified for service and replacement. The replacement finally did arrive, but the trim did not fit, so the technician made some modifications to the old trim to make it work.

Rental house with problem of dishwasher draining, set up service order and got quick response, 2 days service people went there and fixed the problem. All processing is smooth and works perfect. Thanks.

We are grateful for the peace of mind, and coverage, Old Republic Home Protection, provides. Needed our pull down kitchen faucet looked at due to a leak every time the nozzle was pulled from its housing. Vlad from North Gate Plumbing came out, did his inspection and all we needed was a new hose. Easy fix and he was on his way. Upon watching Vlad work I could've done this myself but I am not a trained professional. Better to observe and learn than to try and make it worse than it was doing it myself. Vlad from North Gate Plumbing was courteous, respectful and got the job done. Thank you Old Republic Home Protection and North Gate Plumbing, we appreciate you all!

We had 3 separate repair persons to address the issue & all were great. They came within the time designated & were courteous & thorough. The issue was identified & repaired to our satisfaction. I recommend Old Republic & are pleased with their service.

Our Heat Pump stopped working. I contacted Old Republic. They referred me to a local technician who fixed the problem the same day! I couldn't have been more pleased with their handling of the problem.

The electrician was great. However, it is very frustrating to call and get stuck in a loop so you cannot speak with an agent. This is extremely poor customer service and an obvious way to lose customers.

I never get what is expected with this company. This was a home purchase and I was needing to secure the property. Rekeying locks should be done on doors and gates etc… needed to secure property. I get it it’s about money, time etc… but we paid for a service on a recently purchased home for piece of mind and I haven’t felt that yet!!! I would not recommend this company Old Republic to any one needing warranty company.

I had two work orders. The only work orders I've had this plan year. Both technicians appeared to be inexperienced. IKMAR Plumbing, Mario, was extremely professional and friendly. He had to fix the same facet three times before he was able to get it fixed. At one point he told me to push the handle backwards to turn on the hot water and I said absolutely not. Fix it the correct way. Thank goodness I checked it before he left, otherwise it would have been a recall.

Very easy process to use my home warranty. I have had to use my warranty two times since I bought my home in July. Both times the staff are excellent to work with, very friendly, and fast! Highly recommend!

Assigned repair vendors vastly under experienced and actual availability for inspection and subsequent repair is pathetic. Still waiting for a repair. Ridiculous. Vendor way too busy and Old Republic has nothing to say.

Our heater began vibrating the ceiling and making a lot of noise. I used the customer portal from Old Republic's website and requested service. They charged me the $110 service fee and promptly send a contractor who identified and fixed the problem more quickly than I was expecting. This is the fifth time in two years that I've needed to use Old Republic Home Protection and I'm very pleased with the services and professionalism.

We used Old Republic for a toilet issue. I thought it was leaking, but it was just a loose screw. Old Republic was responsive and the contractor that came out was fine.

I have been with Old Republic for almost 2 years now. The first year we had one claim for our septic tank and it was handled well. This 2nd year our main refrigerator (which was a whirlpool 2022 model) went out on 14 Dec 25. We were contacted by the repairmen the same day and told our model could not be repaired. On Monday the 15th old republic notified us that they would need to research this. On 19 Dec I was notified by old republic that a part was ordered and being shipped to the local contractor. On 23 Dec the contractor notified us that the part he received was not what he was needed and was contacting old republic for further instructions. On 26 Dec I was told by the contractor that they should be replacing the unit but to wait to hear from them about replacement.

The claims process is excellent. But sometimes it takes a little while to get to a representative. The contractors has been a mixed bag. I've had some very good ones, but on this last go around, I told the technician to stop working and leave. He didn't know how to put a cook stove together. We had a downdraft cook stove that failed, and Old Republic replaced it. But they sent out a guy who didn't know what he was doing. I called back Old Republic and told them that I had sent him home. In this particular case, I had a guy on site to make the hole bigger for the replacement cook stove, and I said, "Look, he can put it in. Will you pay for that?" They said, "Sure." So, it worked out really good. Old Republic handled it great.

I had an Old Republic home warranty on a condo and I have them now in my new home. Recently, I had an electrical issue. We were getting light shocks on the switches throughout the home. But because the technician was unable to get shocks and duplicate that issue when he came out, it wasn't covered by Old Republic. I was really disappointed to hear that. What I would suggest for improvement is looking at that rule that Old Republic has where issues have to be duplicated. I don't know that that's a fair way of looking at things.

Our real estate agent gifted us our Old Republic Home Protection warranty for the first year of when we purchased a home. We've also had it before. Recently, we needed a service on our heater. It's a brand-new unit which was just installed right before we moved in. The AC worked just fine and the heater was working, but one day, it wasn't heating. We made a claim over the phone and the rep we talked to was great. They were very helpful and quick. Then, the tech came out and he fixed the issue quickly. There was some kind of little fuse that was replaced and we haven't had any issues from there. We even got a follow-up call from Old Republic asking if everything went well. So, it was a great service and we have no complaints. I would highly recommend it. They were efficient and there was no confusion. Any question I had, they answered and everything went extremely well and easy.

Making the initial appointment was easy. The person I spoke to recommended an electrician based on my issue. The electrician let me know the problem was not electrical and to call back to update my claim and get someone out to service the dryer specifically. After maybe 5 phone calls that went round and round without any success in resolving my issue or reaching a human, I began to understand the office might be closed due to the holidays. Finally, after the holidays, I was able to reach someone just for them to tell me my plan doesn’t cover a dryer. The time and headache, not to mention the $100 I spent on this was unnecessary and incredibly frustrating just to have no resolution. I only went on the rep's suggestion and could have saved myself the time and money otherwise.

I have been a loyal Old Republic Home Protection customer since purchasing my home in 2018. For many years, the service was dependable, and the technicians sent to my home were skilled, professional, and thorough. Unfortunately, the quality of service has declined significantly over the past two years. The providers being dispatched now often deliver sub‑par work, and the overall experience no longer reflects the standard I once trusted.

I would recommend Old Republic. I like that when we purchased a policy in August 2024, we just had peace of mind knowing that if something fails, we don't have to worry about a big expense. We don't know what the condition of the appliances and stuff are. It's easy to use and they're quite efficient.

Old Republic is very good about handling claims. You don't feel like you're having to fight to get the warranty company to do their job. Our house is from around 1985 and two things came up. Filing the claims was fairly straightforward. Once, lightning struck our house. We timestamped everything and showed exactly what we did and how things happened, and they approved it very timely. The other time was an AC issue and they fixed it.

We had a simple plumbing issue and filing that claim to Old Republic was simple. I called a number and they took down the information. They were nice and they got to the point, which was good because time is money. Then I got a call from the plumber, and then he showed up and took care of whatever was the problem. He's been great. They keep sending this old bird over. He's around 70 and still plumbing away. He's totally awesome.

The claim was easy to file. I just wasn’t sure if the claim was covered under our plan. It was vague to me. The service provider came out quickly, got the job done, and we were charged just as we were told.

I’ve had Old Republic since I had my home. When I filed a claim, they came right out, fixed it, and it's been working ever since. The customer service was nice and got right on the case. The contractors they sent out were nice too, they did their job and left.

It’s super easy to submit a claim. I just call them or go online, submit the claim, and then I get a call from one of their approved vendors to schedule a time. They would then come out and take care of it. The quality of the contractors so far have been good.

ORHP resolved my issue and the reported HVAC problem was fixed after three weeks. I am generally satisfied with this service call. The following are some observations. (1) They changed the service call portal. In the new homeowners section under starting a claim I did not see an option for an emergency service call. There needs to be one. My repair dealt with my heat in 20 degree temps and it took three weeks to resolve.

The heater repairman arrived in a timely manner, checked several things on my heater, and quickly found the problem. He corrected the problem and explained what had happened and how to fix it if needed on my own in the future. He was very pleasant and did not want to collect the fee at that time.

We've had some stuff go in the house wrong that we've had Old Republic come look out. They were great and it was an easy process. However I think the first person who came out that looked at our AC unit kind of overcharged a little bit. And I had to have someone come out this December and look at it again, because when we turned on the heat, it was kind of going off.

We've had a rash of swimming pool/spa pump issues as well as a furnace not working. This company has been extremely responsive and easy to deal with. We are extremely happy with Old Republic Home Protection. Their staff follows up, the process is quick/easy, and they back up the work with a 30-day guarantee. Well worth the annual fee.

When I purchased the house, I requested a warranty and my real estate agent chose Old Republic. I've had the one service call, for a leak out of the bottom of the washing machine. The tech that came went straight to the washing machine, started analyzing and looking for the problem. He got his tool bag, and went to work. It took him about an hour, but he fixed it, and everything was fine. I like the fact that we didn't have to find somebody else who knew how to fix it.

A pipe under the kitchen broke and there was a leak. I called Old Republic to file a claim and they seem to be very professional. They sent people and they did the home repair in around five to six hours. The problem was underneath the kitchen floor and wasn't on the slab. In order to replace the pipes, they would have to remove all the tiles and break down the slab. But they came with a better idea and that did the job. They didn't have to break any floors and it seems to be working. They did the job very well and I'm very pleased with the service. I will recommend Old Republic.

Filing a claim to Old Republic is really a simple process. I tell them the problem and they get me a claim number and the name of a company that they're gonna send out. And usually, the company that's coming out calls me in 24 hours. Over the years, we've used a lot of different providers. Our issues have mostly been plumbing, heating and air. And every technician that was sent out is wonderful. They've been great, super responsive, very professional and very polite. I don't ever feel uncomfortable around them.

New homeowner here! The first time I utilized ORH for a plumber was great. 5 stars ⭐️ Today, I might be ignorant to the average wait time for an HVAC technician request, but the one I submitted a while ago still has not been addressed. So, I guess my rating will depend on the turnout of my current situation. Fingers crossed 🤞🏼

Smitty's did a great job on our water heater and dripping shower. Turns out there was nothing wrong with heater. Smitty was very professional and personable. Would recommend them highly to anyone who needs such plumbing services.

Old Republic sent an experienced, licensed appliance repair company to fix my refrigerator... They were able to diagnose the issue, and order the parts & complete the repair, all within 5 days, and during the Holiday week! Great work!

I was called and told to expect a $200 refund but never received it. I have called about this multiple times and have been completely stonewalled. Poor business practices at work here. Each time I call, I have to wait on the phone 45 minutes before they answer.. Then they say how do we spell your name and what is your address again. They also didn’t fix the breaker from continuing to shut off. The repair person said we need a new breaker box.

My complaint is basically with Appliance repairs. Some of our preferred contractors no longer like working with Old Republic. The one vendor I do get (Dunn HVAC and Appliance) takes at least a week to even call and schedule and they aren't reliable with regard to appts. I then am referred out of Network so I can find my own vendor, kind of eliminating the convenience of having a home warranty company. Just wanted you to be aware.

Ceiling fans stopped working. Electrician diagnosed that motors were frozen and fans needed to be replaced. Insurance would only cover $150 for the cost of fan. Replacement cost for this fan was $500 - $600. $150 didn't cover the cost of a basic fan. A platinum plan should cover replacement cost. Tried to call customer service prior to submitting work order to see what was covered, waited 43 min on hold, no answer.

Every time i have a problem they jump on it fast. Have never had any problems getting things fixed. I have found doing it online works best for me. The workers they send are always polite and helpful. Most of them go out of their way to help you understand what is happening with what you have going on.

They took my deposit, waited 5 months for a check for the first service request I made. The next time I had a service request, it was hard to get a service provider. I finally got one who didn't do the job and since I had waited 5 months for the other service request I wasn't too worried that he was taking long. When I reached out to the service provider after a month he told me the insurance decided to close the case since it was over 30 days.

Old Republic has responded and been helpful in all aspects of their guarantee. The subcontractors are gouging them, though. They sent a plumber that charged them 900.00 for a 200.00 dollar job recently to my residence. They said this copper drain arm was not covered by the warranty. Replaced it with a PVC union 9” or so. They were at my house a total of 45 minutes. 900.00 in 45 minutes, and saw one 3” square hole around the drain and replaced a 20.00 part? My part out of pocket was 500.00 total. Thanks.

I got Old Republic from the previous owner of the house and when I had to use the service, submitting the claim was good. I've only had the locksmith come out, and it was nice that I was able to book it online. But it seems like anything I've ever booked with a home warranty is either not covered or I could have used the $100 to book the service myself. The warranties are structured in such a way that they never pay for anything that breaks. There's a lot of fine print with these types of warranties and people should read them.

The contractors did really well. They replaced some relay and fixed the air conditioning. Everything is performing perfectly now. I like Old Republic 'cause I can use it any time I want. Submitting a claim is pretty quick, but they could improve the time frame for the call ‘cause it takes time to get some answers.

Old Republic was given to me when I bought the house, and I’ve had it for almost a year now. My first claim with them so far was for my heater. I couldn’t get it to work. And because I'm an 84-year-old woman, and I just couldn't see the numbers, I didn’t see that the battery on the thermostat was dead. The technician came. All he did was look at it, and he said that it's probably the battery, and there it was. I didn't even have to call them. So, I don't know anything about Old Republic yet, other than it was easy to submit a claim.

I’ve been with Old Republic for three months now, and I really haven’t had to use them thus far. But if I need something and I call them, they get right on the issue. I didn't have to wait a long time, and I didn't have to keep calling them back. They were professional.

We have moved and recently had a little bit of trouble getting technicians out to our new house. They'll accept and call, then decide they're not coming. It took us three weeks to get our dishwasher fixed. We live further out, so they just don't wanna come out here. We're in the process of deciding but we're probably not going to renew the home warranty. We have till January.

My husband was home for all of our claims. It was the heat, dishwasher, faucet, and the pool. The only thing that stands out was being kept in the loop. Like on the dishwasher, we were in the dark as to when the appliance would be delivered. I remember doing some follow-up on that.

Old Republic was realtor-recommended to comply with California law for purchasing a used home and at this point in time, it's a waste of money. I requested service by phone, which was all automated. But they haven't fixed the issue yet.

I had a lock-out situation and had a problem with my back door lock, so I had a locksmith come in. I paid the guy $150 to show up, cut my lock, and then fix it. I also put new locks on the back and front door. The warranty said they cover up to $250. I sent in my receipts for 240 bucks, only to find out that none of it was covered. It takes Old Republic 30 days to respond but it's been two months. When I finally called them last week, I was told they were sending me a check for $14 for duplicating my keys, which is nothing.

I submitted the claim by phone and it was all automated. Then a warranty representative called me back and set up the appointment. They were nice, accommodating, and very thorough. They told me what my copay was. They explained exactly what would happen, and it did. I called the service provider and somebody was out the very next day. The plumber showed up on time. He diagnosed the problem, then fixed it in a timely manner. It was a plumbing leak. The repair is 100% and not one problem with whatsoever.

An Old Republic contractor did provide service here recently, and it was great. They explained and examined everything properly. They found the problem, then resolved it within a day or two. It was fast and they were very nice. It's been perfect with the home warranty.

Techs came out about a week from when I submitted a claim to Old Republic and fixed my issue. It was really fast and everything has been great. But I was never told what the problem was.

The dishwasher was beyond repair, so they sent me a new model. It looked fine, and we accepted it. But they haven't replaced it yet. This process has been a while. On the 21st, we requested a repair. They came out, identified the part needed, and came back a couple days later with it. That didn’t repair it, so it needs a motherboard, which isn’t available. Old Republic will be getting ahold of me, but I never heard from anybody again.

This has been the first and only time that I’ve used Old Republic since I just purchased the home in July. I called and submitted a claim for my microwave. They dispatched the repair tech. He arrived. He was able to troubleshoot and repair the microwave. It was relatively seamless. Their coverage was comprehensive, and it was at a reasonable cost.

Our initial experience with Old Republic started out positively. They sent a tech out quickly and we were able to get our issue resolved. It was a very simple and easy fix. Last month, our heat was broken and we contacted them. They sent a person out very quickly but he was not able to resolve the issue. He contacted Old Republic back and they contacted us back and said they would have to send another tech out. The second tech was not a reputable person and pretty much ghosted us, which I knew was gonna happen based off his demeanor and the way he was speaking when he was at our house trying to resolve the issue.

Old Republic came with the purchase of the house in 2020. I just kept renewing it because this service is a lifesaver compared to actually paying out of our pocket for services, which I did before when I was renting the house. It was ridiculous. So, it’s worth that peace of mind.

I see I am only one of many people this company has failed to take care of. But they are sure happy to take your money and promise you they will take care of you. I have an HVAC, and they label it maintenance, never mind the system itself is not working properly. Thought this relationship would have started off better, rather than them finding a way to try to save $500 on fixing my issues. Typical, they are no better than any other big company out there that promises to take care of me. I will NOT be renewing my agreement with them and will look elsewhere.

There was no repairs done on my tub. I decided to go a different way because fixing the drain wasn't gonna do it since my tub was cracked. But submitting claims to Old Republic was very good, and their customer service was great.

Last summer, I had an air conditioning problem, called Old Republic, and a guy showed up. He was great and fixed the problem. I was very pleased. Recently, my upstairs heating unit wasn’t coming on. The thermostat was out. I called Old Republic, and within 24 hours, two guys came out and fixed it. I’ve had a satisfactory experience.

When I first bought the house, I got the number of Old Republic. I used that phone number and put it in my contacts. So if I got something wrong, I just hit that button. Old Republic was spot-on. A dehumidifier needed servicing and they sent three guys over. I would refer them. Absolutely.

I had a Viking side-by-side refrigerator-freezer that was leaking. Old Republic sent someone out to repair it and told me after the work was done that he was supposed to get approval first and he didn't. To me, that seemed like they were not that organized or on top of the situation. They said the freezer wasn't covered anyway because it's a separate unit. It's not. It's a normal built-in refrigerator-freezer. It sounds to me like they were trying to make excuses to get out of covering it. The contractor was able to repair it, but I probably wouldn't recommend Old Republic.

The warranty representatives and technicians are always great. The time frame from when you submit your claim till the technicians complete the job is exactly what you'd expect. Just a couple days and we're moving on. The experience is exactly what you hope for when you're doing one of these.

It's been great going through Old Republic. The customer support has been very helpful, nice and friendly. We had a furnace tune-up and within three days, I got a call from the furnace company. Within seven business days, the technician was out here and done.

The experience that we’ve had so far with Old Republic was not very good. We had a stopped-up sewer pipe. We had them come out and they sent out a technician. And that technician said our septic tank was full and we needed to get it pumped. We are on city sewer, so we don't have a septic tank. So, we had to pay for a Roto-Rooter to come out and fix it ourselves.

The pool pump drive, the computer system that handles on and off and speed, had to be replaced for a second time. It was replaced about a year ago for the same situation. The technicians were very prompt in getting that repair effected, which I was happy with. I've had nothing but good experiences with the warranty.

The customer service is fine. I don't have any complaints. The warranty’s price is not cheap, but then what is? I assume it's industry standard. The contractors were on time and have done a good job. You can trust Old Republic.

We’ve only had Old Republic for a month now. We had one call because we had an air conditioner issue, but we didn't have to pay anything for it. The technician was efficient, and he did the repair in a short amount of time. And it works well.

Old Republic needs to send the best guys they got. I've been with Old Republic over 15 years. I liked the last technician they sent, but they said he doesn’t work there anymore.

My son recommended Old Republic and I have them on five out of nine rental properties that I have. It works but the hardest part is all the process. I'm still waiting for a refund for a dishwasher. I sent the receipt last Thursday, and they said they needed that to send my cashout 'cause the dishwasher was totaled. It was too expensive to fix so I just bought a new one.

We were having trouble with the dryer not drying the clothes. We had to keep running it cycle after cycle. I was gonna submit the claim online, but I couldn't find my account number. So, I had to call in to get it. And they said, “Well, we have you on the phone. We can just do it now.” So, Old Republic was easy to use and convenient.

When we bought the house a year ago, our real estate agent chose Old Republic, and the owner paid for it. And because of the reviews and the price, we decided to renew it in October.

I have moved quite a few times in the last few years and my Realtor in Texas told me that Old Republic is the best, so I went with it especially because my air conditioner in this house is probably around 17 years old. The customer service is absolutely courteous and able to answer my questions. I have used them a few times and they’ve been painless. The communication was great and smooth. I am very satisfied.

When our heating system died on the first day of the year we used it, I was shocked by how quickly our claim was handled. I made the request online on Tuesday morning, and by Wednesday, our heat was back on! This is the only claim we've had, but it's nice to know that this thing actually works.

We placed a service request with Old Republic for a kitchen valve issue on October 9, 2025. We were assured that the designated plumber would be assigned and dispatched to this request. Once again, epic failure on the part of Old Republic. No contact from the service provider requiring me to engage my own contractor. This is the second time in a 12 month period that Old Republic's contractors have failed to respond. When I asked for compensation for compensation it was denied as it was not pre authorized. I will NOT review my policy with Old Republic.

I submit claims by phone and Old Republic Home Protection has covered two of them, which had to do with the sink and the bathroom. Everybody the company sent out were really good. They were really nice as well. However, sometimes the home warranty company is a little difficult to deal with. I submitted a claim for a microwave and they told me that the issue was a pre-existing condition, so they would not cover fixing it, which I've never heard of in my life. After a while though, I stopped arguing.

We've had one claim through Old Republic and the contractor was so good. The first time that they came out, the schedule was very quick. It was very convenient. When they had to come out and do additional work, the tech was backed up for a couple weeks because of the holidays. So we had to wait a couple of weeks and it took longer to see him the second time. The service with Old Republic has been easy so far. I like that when you're filing a claim online, you can specify what the appliance or the problem is, and then there's a drop-down window that gives you several choices. For instance, I would select pool or spa and from there, you could select specifically spa and then, you could specifically select heater, and you could specifically select what the problem was. That was nice.

When we first bought our house, one of the realtors that we had suggested Old Republic. I was with them for a while, then I had to go home and take care of my mother out of state. So, I discontinued it for a while, but when I came back, I signed up again for it because their services were good. I submit service requests by phone and everybody's been very nice to me. I'm perfectly happy with everything right now even though it's taking a bit of time for them to come out. It's the holidays and we've had a lot of rain. It slowed everything down. I'm waiting for my toilet to be replaced, and I'm sure they'll get back with me soon on that. They were gonna come out the other day, but they were too backed up. Overall, Old Republic is an excellent service. They have good representatives in their company and I am very happy with their services. I plan on renewing when it gets closer to the date.

When I call Old Republic, their queue sucks. I can never get through to anybody. I stay on hold forever. They picked out a dishwasher for me. I didn't get to pick my own dishwasher out, and I still have yet to get it. Apparently, they said we didn't order it and we approved it. It's a horrible experience. The guy that was supposed to install my security system was the absolute worst. He creeped me and my stepdaughter out. He was looking at me inappropriately. I told him to leave and I made my husband come home. I got so creeped out. Also, the last person that called me just hung up on me when I said I didn't like Old Republic. The whole time is ridiculous. They didn't get my address right. The only thing that they're good with is getting a technician out here to diagnose everything quickly.

We've had Old Republic Home Protection since we got our house about a little over 21 years ago. I do my claims on the phone. Their service representatives have been great. When I submit a service request, somebody calls the same day or the next day. So far, so good. I'm satisfied overall.

I was interested in home warranty in case we had any unforeseen problems. We've been protected by Old Republic since early July. We've had a few unforeseen problems lately, and it's been nice to have a source to help with that problem. Usually, I'll call their number to submit a claim and talk to a representative and tell them my problem. They will refer it to a worker or companies. I just had HVAC work done. They referred a company who then called me and set up an appointment time to come fix my problem. I like Old Republic's reliability.

They replaced the shower head and some parts of my shower. It was a good experience. But there was an issue when we were supposed to get an electrical work done and I requested to cancel it. Old Republic charged a $100 fee for someone to come out, and I asked them if we could get that back, but they said it would be three to five business days. It's been over a week that I called them and we still haven't gotten a refund. They've been nice about everything except when I called for the refund, and they got rude.

I got in contact with Old Republic when the gas stove blew up and the washing machine didn't work. One of the girls was real good about keeping me informed over the phone. She said she was gonna call me on the day that she called, and she called me. She followed up real well and kept me and my real estate guy both involved. The technician was great. He was an older man. The only thing was he was hard to contact. He wouldn't answer. He didn't have answering machine set up on his cell phone, and so I ended up texting him all the time. I would have liked the process to be a little bit faster. It took three weeks to get my stove and washer.

When I bought the house, the sellers had to buy a home warranty, and they went with Old Republic. I've just kept it going and I've been protected for nine years. Their response time is what I like best. I'm pleased with it. Their contractors have all been very good. I do my claims via a telephone call. It's fairly easy. We don't have a problem with it. I've got a claim that's ongoing right now for a dishwasher replacement. The people came out and looked at the one we had, and the determination was made that we needed a new one. Old Republic sent me an email with some options and showed me one that would be the replacement, and told us we should accept that or do something different. I accepted that one. We're waiting on it to be delivered. It's due to come in on Wednesday. Overall, having Old Republic has been a very easy experience, and it's been worth the money.

I've really enjoyed having the service with Old Republic. I do my service requests by phone, and sometimes, it's hard to get through to place a service order. Other than that, their representatives have been great. The service providers have been top-notch. If they weren't able to perform the service, they'd tell me who to look for or give me more information on what was needed.

My real estate agent mentioned that when you buy a used home or not a new build, you're gonna want to get the home warranty for a year for anything that needs fixing. So, that's why I ended up getting the home warranty. I went with Old Republic because the previous owners actually had them, so it would just make more sense carrying them over so that there's no confusion about if things were fixed or not. They already had that track record of what had already been fixed and it would make more sense to me and for Old Republic whenever something would come up that needed repairing. Overall, Old Republic is quick to respond whenever I need servicing. Their contractors are awesome too. It was pretty easy to submit the claim online but Old Republic should have an app. I'd love to just go straight in through an app and file a claim.

I had an issue with my air conditioner and I gave Old Republic a call. They directed me and organized it for me. It was very simple and easy. The customer service has been good and seamless.

I've had a warranty for years because it's expensive to repair something when it happens. I've been with Old Republic in this house for 10 years. I had it on another house for about two years. The service has been excellent. I'd recommend it. It's worth it.

I mostly do my claims to Old Republic online, but I have also done it on my phone. My interactions with their representatives has always been positive and for the most part, their service providers have been fine. Every now and then there's a little hiccup with scheduling and them not being available. I've had to call back a couple times for rework, but usually, the repair services have been good.

Old Republic maybe works okay. I don't have any claims with them. They're like every other insurance company. They don't want to pay anything if they don't have to. So, they're not any better than anybody else. As far as my experience, they make a deductible and that wasn't right to do it that way. They paid for some of it, so it was okay.

I like using Old Republic. The people that came out here were very professional, very helpful, very knowledgeable, and they could answer all my questions. The claims process has been fairly good. The only problem that I had is that they would deliver the stuff, and I would have to call. Sometimes it would take up to 50 minutes to get somebody in. It makes me unhappy, but they have people on there that you don't have a clue what they're saying. They talk too fast. Their accents are so thick and then when you ask them to slow down, they're so offended. Other than that, I was very happy with all the actual people that I worked with that came into the home.

Old Republic replaced our hot water heater when it couldn't be repaired. The plumber is great, not the first time we have used him through ORHP, and came out quickly. He processed the paperwork to order the replacement and had it out and installed the next day.

Old Republic's claims process is so convoluted, twisted and anti-customer, which makes people not even wanna deal with it. They can do better and they know that. They do what most insurance companies do here in the United States. They all operate the same way and have the same kind of policy towards consumers. Once they get people's money, they don't have an interest in helping you. When I call for a claim and speak to the representative, their interest is the interest of the company, not to pay for anything. I used to work for a third-party payer of insurance claims. I know how they act and how they try to keep people from getting what they need.

I am so impressed by the three different technicians that Old Republic has sent out on different occasions. Most recently, I desperately needed a plumber to change the valve to my shower faucet--it was leaking 5 gallons per hour! Old Republic put me in contact with Atlas Plumbing --and Riley was very accommodating to my schedule--showed up right when promised--and fixed the problem in no time. Very respectful of my space and courteous --he gave me good advice about maintaining the faucets with my hard water issue. I couldn't be happier.

Our realtor bought Old Republic's plan for us and we've had it a couple of months, but our experience hasn't been great. We're in the middle of our first experience dealing with Old Republic for an active plumbing claim. Initially, we contacted them and there was something dispatched to a repair service. First off, we were having a really hard time communicating with them and they were also an hour away from us.

I had a choice of what company to do my repairs! The agent was very knowledgeable and customer focused when I called!! I have been with Old Republic for about 11 years, and they have not failed me yet!! I am pleased and satisfied thus far with this service!

I like how quick Old Republic responds and that they contact the contractor directly. Every time I call, it's super quick and easy. One time, I called to do a claim and it was super easy. The guy was super nice. He was an interesting character, but he knew what he was talking about. The problem ended up being something with the electrical company and not that the electrician, but he ended up finding the problem. The second time, they had an online portal thing and I submitted the claim on there, and it was super quick. An AC company that I never even heard of came out. It was like a mom and pop type place, and they were awesome. They were really personable.

Having Old Republic is a good way to keep you covered when unknown or unforeseen things happen. I call them typically to file my claims. It goes through an automated system. It has you answer a few questions. Then based on whatever questions you answer, they'll get you in front of the right person to talk to. To get someone dispatched, the time is ranged. The shortest was maybe a couple hours. We had an air conditioner break this summer, and someone was out right away. For other ones, it was more like a scheduling thing where it was three days later. It wasn't a huge priority. It's more like a check-up.

On the first year of owning our current home, Old Republic has already protected us on two major things, which were the air conditioning unit and a pool pump. The claims got completed in a couple of weeks, but the conversations happen within a week. I've been very pleased. Submitting a claim has been super easy. It's all online. I make a quick submission and usually hear back within a reasonable amount of time. So, we’ve enjoyed it so far. All the people they've referred to us have been really helpful, have pretty reasonable turnaround times, and do quality work.

Submitting a claim to Old Republic has been extremely frustrating online. It was hard to follow. Then when I finally got through it and asked me to put in the credit card information, it wouldn't accept it. So, I made a phone call and talked to some lady. She took all the information over the phone and walked me through it. The gentleman did show up later that day. He knew his stuff really well. So, we were impressed by him. He didn't find anything wrong. It was something else that was going on with the toilet. He didn't find any errors and he showed us why. Overall, I liked that Old Republic responded right away, and the experience was good.

I've had Old Republic since July. I usually call them to submit a claim and the ease or difficulty depends on whether or not they make me choose my own contractor. It’s difficult if I have to choose my own contractor, but if they use their own, it's a lot easier and the ones that they've had out have not been too bad. When I submitted a claim for two appliances, they didn't have any local contractors in the area, so I had to find my own.

I've made two claims to Old Republic, and the experience was fine with both times. The claim process was very easy. I was given the company name, their phone number, and the name of the technician. I'm very satisfied. I like that Old Republic do respond.

We requested service for our refrigerator on June 24 - it's now November 5th. After numerous emails, phone calls and escalation requests on our part, the issue has still not been resolved, and we still do not have a working refrigerator. How can Old Republic Home think this is an acceptable way to conduct business and treat their customers?

I was a policyholder with Old Republic Home Protection for one year and submitted five claims during that time. Unfortunately, not a single claim was handled smoothly. Each time, the company seemed more focused on finding ways to avoid covering legitimate costs than on honoring the policy. The service providers they sent out were often incompetent and appeared more interested in collecting the $100 trade fee than actually resolving the issue. Even after I filed a formal complaint about one technician and documented my experience, Old Republic sent the same person back for a later garage door claim. On top of that, when I followed their procedures exactly and submitted an invoice, the reimbursement check was for less than the billed amount—with no explanation provided.

My experience depends on the provider. I’ve dealt with some providers I didn’t like. I would say that giving the option to choose someone you had a previous service with, that service you liked, is a good option. But, overall, I’m really happy with Old Republic Home Protection’s service, and that’s pretty much it.

Do Not Use This Company... They have multiple things in the fine print that allows them to Deny service. You might as well have no coverage and save you money, Beware!!!! I have a water heater that is fairly new, 2 years, and because part under warranty they do NOT cover repair!!

When we moved into this house, it was already under a contract with Old Republic Home. The response has been fast whenever I call about my concerns. I prefer to speak to a person and I am comfortable with the people the send out. Their price went up, but everything's gone up.

I "received" an Old Republic Home Warranty plan from the sellers when I bought my house and honestly it has been the most frustrating and disappointing experience. I have had to call 2 separate work orders in and the amount of run around is incredibly frustrating. No one seems to be on the same page with how approvals work (one phone will tell me something is approved then someone else will call back to say it's not). I have had them point blank tell me something is not part of my coverage plan while I am reading the plan description and items directly from the brochure.