NewSouth Window Solutions Reviews

I priced NewSouth's windows years ago but didn't do anything about it because I was having sticker shocks for about three years. When they offered 40% off, I went to their showroom and found the price to be a little more than what it was three years ago from other companies. I needed to replace a window that was drafty and wouldn't stay open. I spoke to Chad the NewSouth salesroom and went with them. Recently, I called Chad again to ask a few questions and he was very thorough.

New South's windows are very expensive but I'm very happy with them. New South was fantastic, too. When they installed the windows, they even put my Venetian blinds back in for me. They also did a beautiful job of cleaning up. Other than that, I was coming from single-pane windows that were the original windows here in the condo, so I was impressed with the construction of the windows that New South offered. I also liked the fact that they are hurricane-resistant. And I have noticed a difference in the noise value as far as when the windows are open and when they are shut. These windows are a lot more insulating and it’s going to be quieter once I replace the rest of the windows.

Most pleased with both the window quality and installation. Very good appearance from street and excellent heat transfer resistance as previous windows caused living room to overheat and 'kick in' air conditioner frequently.

Getting window replacements is daunting. So many really sketchy companies with disaster reviews etc. We gambled and went with NewSouth, not really know what to expect. The salesperson was nice and informative, like all the others we talked to. The pricing wasn't the lowest, nor the highest. Just something seemed like, "Let's gamble on these guys."

I like that NewSouth builds and installs the window. My experience with the other window was somebody built it and somebody else installed it, and that kinda led to problems. NewSouth's sales team got here real quick, looked at everything and had some good suggestions about how we should approach the project. They were good. I got 4 big picture windows and a matching set above them but they have sliders in them. I like the windows a lot. They're great. The installation guys were excellent too. It took them 2 days to do the installation. It's kind of a unique project. It's a big opening that they put it into and there were some structural issues with the building that they had to take into account. They did a real good job of figuring out what needed exactly to be done to get them to fit correctly.

Recently had the windows replaced in our home with New South Windows. The factory direct process was what initially drove me to this company, as well the factory was only minutes from my home. The sales pitch and product review were very informative and hassle free, the product really sells itself. The quality of their window frames and glass defiantly impressed me right from the start. The production and delivery of the windows was completed ahead of schedule, much to my surprise – how often does that happen. The installation crew did an excellent job completing the 10 window R&R in one day. They did a pretty good job protecting the floors and furniture with drop cloths and cleaned up the area as they went.

While we were upset with a couple in home estimates we go, we were hoping maybe a visit to the local plant and seeing them built in person would be a much better experience. It sure was, We cannot be more happy with the job they did building our windows and installing them. The install team was very professional and very good. The soundproofing in our house has been the most noticeable and the ac is not running as often. Thank you to Earl, and Bob and all the employees at NewSouth here in Tampa Bay Area...Great job.

Getting to know them was great, went to the facility and looked at windows got my appointment got my price, then paid, scheduled when they would come and install. Very satisfied from the beginning until the end. Thank you NewSouth Window Solutions.

I had the last two windows in my home installed and had a terrific experience, just as I have in the past. What is great about New South is I did my home over 4 different installments. My windows are consistent quality. The installers were equally as good each time. I have cut my utility bill by 25% to 30%. My biggest savings happens during the warmest months of the year! That's big in Florida!

NewSouth was recommended by a neighbor and the salesman was very informative. He had a nice presentation. We talked to some other company about getting some windows through them but when the salesman from NewSouth came to our home and showed us his nice presentation about the windows, it sold us on it. When you see why you have to pay this much money, it makes sense but when somebody just sends you an email and gives you the price, it’s a tough pill to swallow. We got blown off by them and if you want them there, there they are. We just moved to Florida and it was all new to us. He did a good job and we're very happy with the impact windows that we got.

NewSouth does a good job. I bought doors from them and Sonny, the rep, came by on the installation day to make sure it was right. I’ve used the same team twice and they were great.

We already looked into another company and then we went down to see NewSouth’s window. We were very impressed with the quality of the product. It was a little bit heavier than the other ones we did and they had a nice incentive going on at that time, which was one extra window. What they usually do right now is pay for two and get three but we got just a one-day type of promotion. Sony, the rep, was very informative, helpful and cooperative. He knew his stuff and knew the competition so he knew what he was talking about.

We are very satisfied with our windows from NewSouth and with the whole process. We had a very positive experience with their sales team and the installers were very professional. They knew what they were doing and they got it done pretty quickly.

When I had the salesman come out, he brought me cut-away sections of their window. We went over the warranty-guaranty. I like the fact that it was by direct, with no middleman. I talked to people who bought windows through a middleman and if there was something wrong with the window, everyone points the finger at the other guy. But when I’m dealing direct with NewSouth and if I got a failure in one of the windows, they would come out, take a look at it, and they’d order the part. They would do everything they say. The installation was great. I’ve been very happy with them. They've done all my windows and some of my doors. They did a great job. I have three more windows to do and they’re gonna be the people I’d call for those.

The installer was on time and gave his all to do the job. He was very polite and did the job efficiently. I was impressed with the quality of the product. I really feel that our windows will keep us safe no matter the weather in Florida has in store for us.

This company is top notch. The sales team are most informative and pleasant. I only got 2 sliding doors, but was treated like I was buying a whole house full. They kept me informed as to how my order was progressing in their factory which was reassuring to me. (I’ve worked with other companies that didn’t and had to reach out to them.) Installation was wonderful. I now have beautiful sliding doors that offer more security and do not sweat when it’s hot outside and the AC is on. The crew was respectful of my home and covered furniture to keep any dust off them. They did a great job cleaning up too. I called the office for help with filling out the rebate with TECO and they were great. It was a pleasure working with all of them and I will use them again for all subsequent window replacements.

We're very happy with NewSouth Windows. The salespeople were very good and the installers were hard workers. They installed 7 windows and a door. The quality is excellent.

We had some unique window styles that we wanted and NewSouth Window Solutions was able to accommodate them. Looking at the factories, seeing how the windows were made, and feeling confident that the windows were gonna last and be made well, we decided to go with them. It was good dealing with their reps and the Installation was fantastic. They were done in two days and did a really good job of staying late one night to get all the windows done. We’ve only had the windows for a month now, but they look great. They open and close great and will hopefully be much more efficient than the ones that we had.

From the start with Florida New South Windows, we had a very pleasant and professional experience with all the employees of this company that we either met with or spoke to. We were impressed with the presentation of product, follow-up phone calls during the production of window and then to the installation of the windows. The installers, Ray and his crew, were very professional and thorough while working consistently throughout the whole day. Kudos to the company for having such caring and respectful workers. Would highly recommend this company to anyone wishing for a superior product provided by a superior company.

I looked at a lot of windows and, at the showroom, NewSouth had the best constructed windows because they had cutaways and this, that, and the other thing. Some of the others did, but these were thicker. There were different thickness of glass and all kinds of things. After seeing them, compared to the other ones, it was pretty obvious who was better. We purchased 12 windows and a door, which is wonderful. The products' quality is great. We love it all. We couldn’t be more thrilled. Also, the installers did a good job of cleaning up and they didn’t tear things up too badly. The sales team seemed to be knowledgeable and fair, too. Overall, it was a really good experience.

I purchased windows from NewSouth. The salesman was okay and good. They were doing anything they could to make sure that I got the windows right then. However, they gotta come back and replace one of my windows because it wasn’t put properly. The installers finished late at night. They left the tempered glass, and then outside it, they had to wait and pick up when they come back to do the final thing, putting the buttons on. And then there was crap on the other side of the house where they took the old windows out, and the old caulking and everything popped out of the windows. It’s just little nitpicky stuff, but it looked bad and we didn't see it. We told them everything looked good ‘cause I couldn't see it. And then the next day we’d seen it. But they're good-quality windows.

We got the thermopane with a grid, there are two huge windows in the sunroom and then we got the new door, which is great. It even has a handicapped handle on it. So far, we’ve been very pleased with the workmanship. The young men that came were so efficient and skilled, and they cleaned up after themselves. The only thing was that when the girl called to say when they were coming, she said, “You have to move everything away from the windows, 3 feet.” My husband got upset. I hurt my back doing this. It would have been a better selling point if they would be willing to move them. With all of those muscular guys, it wouldn’t have taken them long. Still, they were very skilled. Even the gentleman that came after it was finished was great too. We were pleased with the whole thing and it has made a difference. It's like we don’t hear the train and sometimes, not even the airplanes. It seemed to immediately make the house more cozy.

I called a couple of places and they would never come out. My brother and his wife went with NewSouth and were very pleased and happy with them, so we went with NewSouth as well. We're very happy. The installers were wonderful people.

Rep told me "we have our policies ..." I attempted to remind her that my time is as valuable as theirs and they would have to work to my schedule. Call went downhill from there. If my experience is like this in the "dating" phase I can only image how it would have been if I elected to do business with them. Customer is king folks.

We are very happy with all of our interactions with New South Windows staff. Three of thirteen windows were replaced. We plan to replace more windows and sliding doors in the future. We look forward to working with them again.

I had a gut feeling about the product of NewSouth. I wanted the windows and I bought two picture windows from them and three regular ones. I also got two sets of French doors. I like the quality of the products. The installation was great. The inspector said it was one of the best jobs he had ever seen because of the quality of work. The only problem that I had with NewSouth was the delivery time as well as communication. When they said 14 to 18 weeks, it was not. It took six months and there was always a reason. Other than that, everything was fine.

My experience with NewSouth Window Solutions was wonderful. I moved here about three months ago and had a broken window in the home. I talked to Joe in the sales department, drove up to the showroom, and he showed me. He was a kind man. He told me more about windows than I’d ever need to know. Then, the guys came to my home, took the measurements, and made sure everything was up to snug all the way along the line. These guys were polite, they introduced themselves, and then they put on their booties. they came in, did a quick, clean and quiet job, and explained everything before and after. Then there was a follow up with it by another fellow to make sure I was totally satisfied and understood how everything worked. And I couldn’t be more satisfied. What a great team. It was nothing but a quality performance. When I need more windows, they would be the first ones I call.

We heard about NewSouth from a neighbor, and we purchased windows and a patio door from them. We had a very good experience with both the sales and installation team. The quality of the windows is great and we really like them. I would definitely do it again.

I got NewSouth to do my house windows and then through Hurricane Irma, I sat in my lounge chair in my living room all night long. I could see the trees moving, but I heard nothing even the rain. It was plastered against the windows. After the hurricane, I sent them an email. My neighbor and I both got windows couple of years ago and we discussed. Then I called back NewSouth so they'd do my garage windows 'cause I wanted all of them to be alike.

A recent bad experience with the NewSouth warranty team prompted Me to write this review after seeing a bunch of ads on tv. Don’t be fooled by their claim of “made in Fl for Fl”. We moved to FL and our house needed some new windows. We saw their ads and decided to give them a try. This was over two years ago. Our experience has been nothing short of horrible with this company and their product. We purchased 9 windows, waited several months for them to be made, the installer showed up and had damaged the windows during loading and transport. I sent him away and they had the windows remade. The second installer was amazing and I thought we were finally good to go. About 6 months later the first of 8 windows had the seal fail and the pane fog. We have replaced all but one sash, several more than once. So much for the “made for Fl” claim. These windows seem to be poorly made.

NewSouth was not the cheapest out of the estimates that we got, but they were highly recommended and local, and I liked their presentation. My neighbor had them, so we had a good referral. I love my new windows and doors. The crew was good and the foreman on the crew was superb. He had a lot of attention to detail, and he followed up and made sure his crew did the right thing. Sometimes they needed to have some adjustments and corrections and he made sure that’ll happen. NewSouth has different workers and some of them are subcontractors and they need to be supervised in a situation like that.

Enclosed lanai with sliding glass doors and windows. Appreciate work done to allow sun room for more months spent in Venice. We were informed of progress and pleased with the outcome. Previously, we needed to remove furniture, etc. when visiting in northern states. All workmen were polite and were prompt in arrival and completion of work in a professional manner.

It was a pleasure working with a company that actually shows up when they say they will be there. Newsouth Windows is truly a customer oriented company who prides themselves in the quality of their work. I would recommend this company to anyone looking to replace windows or doors! Great job to all!

I purchased windows for my home and waited three months to get them in. The company screwed up the measurements on the main picture window. Their mistake. I waited another three months for the fix. My home sat with no window treatments and unfinished windows throughout because the final inspection could not be done. After the second wait, the company showed up and, once again had screwed up the window build (opened wrong direction). Throughout my six month wait they only spoke to me if I called. And they took very little responsibility and offered no good solution or even a discount for our trouble. I currently sit unsatisfied with an incomplete job in December - when the install should have been done in August. I would not recommend a company when they treat their customers so poorly.

NewSouth Window Solutions of Bonita Springs are great people to work with. Gary the factory representative came to our home; he was prompt and knowledgeable. Gary spent a lot of time explaining and showing us the window quality etc. Paul the production manager measured and assessed everything. Again, very prompt and polite. The windows arrived about the time Paul had estimated for us.

Everybody over at NewSouth was nice and knowledgeable. The sales rep did a good job with the demonstration and everything. So, we decided to go with them and purchase 11 windows. It took them a couple of days to finish everything. The guy came out and he only had enough parts for four windows. So we've rescheduled for them to come out again. They had a really good service and it was a pretty good experience.

We had impact windows installed and the quality has been so far, so good. But its cost needs to be improved. The NewSouth Window's sales team was all right though. And the installers had the windows in really quickly and they went over everything.

NewSouth Window Solutions was the window made in Florida. That was my main concern, that it was something that was locally made and the fact that it was Tampa, even closer, it was the selling point for me. The sales rep, Jacob, did a great job. He explained everything and demonstrated what we were getting, so we felt like we got what we bought. We got the hurricane impact windows with the open prairie design, so mostly they’re single hung. The fact that we were able to do projects in stages was also a big plus because it’s hard to do everything all at once. It’s a little cost-prohibitive. We knew what was priority for us. We had a good idea. We do want to get all the windows done and he was able to work with us.

The doors and windows we ordered arrived early than anticipated. This involves all of our windows and three sliders. The work was to be completed in three days and it was. The workers were punctual and worked straight through each day. They were conscientious of our property, friendly yet professional. One of our marble window ledges broke during installation but Eric spent two days finding the replacement. The finished products are not only great looking, it is such a relief to know we are protected for the rest of our lives here.

Our NewSouth sales rep was very responsive. He got us the quote and everything was done very quickly. We were told that it'd take about 16 weeks for everything to come in. Although it came a little bit quicker, it wasn't by much. The installers were very professional and did a great job. They showed up when they said they would and finished in a day like they said they would. We replaced all 14 windows in our home and we like the new windows a lot. The quality seems to be very good. The weather has gotten cooler, so we've opened some and they operate easily. We'd definitely recommend NewSouth.

These windows (we ordered 8) were installed in record time (6 hours). The installers cleaned up everything. They were personable, answered our questions and did an awesome job in installing. The windows look great inside and out.

I had NewSouth in to do their demo with others. I felt like they had the best product. I had them do 10 windows and a couple of over-arches over windows. One big, one small. However, there was very little communication. One of the windows didn’t fit in right so they epoxied it in until they could get a new one made. They installed on the 3rd of September. And they had to have a new one made and today, I still don’t have a window.

I went to Wells Fargo, and they gave me a list of people that would do the windows for the loan-out, the homeowner’s loan, and they gave me the number of NewSouth Window. The installation went very well. We love our kitchen windows. The people from NSW were very nice and they did a great job.

NewSouth Window Solutions was running a special on TV. They also had a good reputation and they’re local in Florida. We had them do four windows in the bedroom, one large slider window in the living room, and sliding glass doors in the back kitchen area, and the front door. The experience was great. Everyone was cooperative and helpful. I had a little question on the sliding glass door and I called them, the service department came out within a reasonable time frame and corrected the situation on the screen door at the sliding glass door and perfected that. So there were no issues and everything went smoothly and one-day installation. I feel ecstatic about the quality of the windows. The electric bill has reduced to some degree and the noise resolution is much quieter now.

Order window 5 14 2019. Got them install on 9 18 2019. The installer crack one of the pane. Still wait for replacement. When I call all they say is they are work on it. I haven't had them inspected yet. Still waiting. Very unhappy.

Dealing with New South Windows has been a pleasure so far. Installers were excellent. Did a great job. Very friendly and efficient. The quality of the windows is outstanding. We love our new windows. The county inspector said the installers did an excellent job.

NewSouth's sales team knew what they were doing. We did windows through them and everything was pretty quick. We did the whole house the first time except for one window. However, it took five months for that one window to get built. That was a little long. Still, all in all, the installation with them was good. We're happy with everything.

They said if I recommend a friend I would get 100 dollars. Well it's been 8 months no check. I have called three times and was told they would take care of it. NO check no return call. I think I will not obtain this money. Don't believe a word your salesman tells you.

If you want to save energy, put in good windows in the house in Florida. I bought from NewSouth due to the guarantees for life. The quality of the impact window I got from them is good. The reps did a good job in installing it and they cleaned up after themselves but there’s one issue I’m taking care of on Friday. On the slider on the top rail, it was about an inch too short. I didn’t wanna have them fill it full of caulking, so they’re coming out to look at it.

We purchased 2 sliders and 11 windows from NewSouth Window Solutions. When I contacted them, I was very impressed. They seemed like they were customer-oriented and really appreciated the business. The installation team did fine except that they did not clean the windows before they left. They said that that was our responsibility. So, I called back NewSouth's office and I told them, “You know, you buy a new car and it doesn’t come with dirty windows.” And the cost of the windows was almost the same as a new car. NewSouth then said that the installation team should’ve cleaned it. So, they’ve been taking care of a couple of things that needed to be cleaned up and I would have no problems recommending them to my mother. The quality of the items installed is very good too. All in all, I would highly recommend NewSouth.

The NewSouth Window sales team made an appointment and they came out. It was actually a really easy and simple experience with them. The installation team was also good. They were in and out of here within two hours. The quality of the five windows we purchased is good and the product is doing the job. And every time I call, like they have to come out because the screens are falling off, there was no hesitation on it. NewSouth was like, "Okay. We'll see you in a week." They're cheaper too.

I don't usually like salesmen but John from NewSouth was pretty decent and he knew his product. That was the biggest thing. I purchased the eVantage from NewSouth because of the quality. Like most craftsmen, tradesmen, the quality of installation is never what you will expect if you do it yourself. There are always things that can be done better. That being said, the installation done by NewSouth wasn't a terrible job. Two things that I called them on, they don't use shims between the window and the wall. They just put a screw through and tightened it up. They claimed that the frame was so strong, it didn't need shims. I said I didn't know about that. So I disagreed with them on that.

I went online and researched NewSouth Window Solutions. I got three bids and looked at the windows, and visited the factory in Tampa. I liked the quality of the window, which was why I got all new windows and one patio door as well as a sliding glass door. John from the sales team was fantastic and he did a great job. The installers were on time, efficient and did all the windows and door in one day. They were great to work with. Plus, the quality of the items was topnotch and they're the best windows that I could have bought.

NewSouth did a wonderful job and I'm very pleased with all their work. They were great. I went to Lowe’s and a couple of other people but you look at the long term, people that you’re dealing with might retire and you're just a number. So, I would rather go with somebody that does everything, and NewSouth manufactures and guarantees the install. I bought the hurricane windows and the salesman came out, and laid out and showed me everything. He explained things and how extra thick the windows were because of the strength that's blowing on the glass, and you get protection from UV. I wanted to get that so the house can be cooler from the air conditioning and save money. The installers were very efficient and cleaned up everything. It was a good experience with NewSouth Window Solutions. I enjoyed watching them, I saw them the whole time, and they're very good people. I would recommend them.

I had Window World put in the rest of my windows, but when I had the salesman come to do the last five windows, he was very rude and unprofessional. So, I called NewSouth Window and they finished the last five. NewSouth's salesman, Sonny, was very helpful. He answered all my questions. The only thing was that the gas leakage out of that one pane. It might have happened during installation. But I had the blind on the window, so you couldn’t see. And then one day, for some reason, I pulled up the blind, and I saw that streak. Luckily, it only has been a couple weeks. So, when the guy came and looked at it, he said that it happens once in a while, and they just had to replace it. So they're not completely done yet. They’ve got to come back for that, and then put it in. Otherwise, everything is fine.

The way NewSouth Window's product was presented and their warranty made us go ahead with them. We had somebody come out and show us everything and give us a quote, and that was excellent. We got the sliders, and the installers were very professional. They did a professional install. They were scheduled for two days but they got it all done in one day.

Friends of mine had some windows down by NewSouth. We also went online and checked them out. They've been to the house several times with their show and tell of their window samples. And that was good. It took a while to get there, but we did get there finally. Our experience is very good, so far. They actually got to come back and put two more windows in for us. My wife said they were fabulous. The quality is awesome. There were actually a big difference in our electric bill since they've been put in. And then, we'll see how the test comes when the hurricane comes. But overall, I'd recommend them.

NewSouth Window went beyond what they promised. Everything went smoothly. They said about four months, but it just took three months. The installation and cleanup went perfectly. We now have beautiful-looking windows. We were dreading the process because it was a lot of work. But it went much smoother than we thought. I initially looked NewSouth up because we were gonna go with another company, but it was expensive so we knew we had to do our homework. I had about four people come to the house and present. And because of NewSouth's lifetime warranty and the quality of windows, we went with them. They are the best out there. We could have paid less for the same windows, but we're getting the lifetime warranty and the quality with NewSouth. If something happens, they're there.

Window replacement. Everything went very well. From ordering to installation. Would recommend New South to everyone. They were on time and very clean with the installation. I’m very satisfied with all. They are willing to do return visits on your schedule. And they clean up after every visit.

One of the best construction crew operations I have ever experienced. The job both started and finished on time. The windows are awesome. They are not the least expensive, but this is not something you want to cheap out on.

NewSouth has a good product and great salespeople. The ordering and delivery process went very well. They arrived to install on schedule - but from there it went “south” so to speak. There were installation issues which we pointed out to the installers. They assured us that service personnel would be sent out to address the issues. A service person came and agreed with the our issues and stated that they would tell us how they would solve the problems. That was our last communication with the company - no more contact could be established. We had to solve our issues by hiring a private contractor to complete the work. I don't recommend this company. Anyone can make mistakes - it is how they address the issues that count - this company failed at that!!

I had 11 windows put in my house and 14 windows put in my business right next door. The windows are fine and comparably, they were average-priced. So it was an average deal with the one install being great and one install being horrible. One crew was more professional than the other. One was messy. I came out of the house and I saw all the stuff laying there. They also broke the window of my car but they wouldn’t own up to it. They did buy me a window though. On the other hand, the crew that came to my office put little things on their feet when they came in the building and cleaned up. I couldn’t tell they had been there except that the windows were installed. It was night and day. NewSouth doesn’t have enough crew to go around so try to get information on who your installers would be. They subcontract the job out and you just have to do legwork on that.

We had some neighbors who had some windows put in and they were very satisfied with NewSouth. So I decided to go with them. I replaced all the windows in the house and purchased about 20 windows. As far as the windows and the labor that was put into it, I’m satisfied. However, they need a lot more communication among the person who sells you the product, the person who does the installation and the person at the warehouse. Overall, there was no communication.

We purchased hurricane rated windows for our entire house in January 2018 at a cost of $28,000. The windows were finally installed in June 2018 after much prodding on our part. We have had nothing but problems and can get no answers from the company. One window was broken upon installation and had to be re-ordered. After a very long delay the window was finally replaced. Another window was found to have a scratch on the inside between the two pieces of glass. They agreed to replace it. It took 5 months to get that replaced and then the installer got the new window all installed and said there was a scratch on the new window. It had to be reordered. Nothing comes in when they say it will. My big window in the family room has spots all over glass between the two layers. They came out and said the window had failed and it would be replaced. That was months ago.

We had appointments with three window people. The first person that was scheduled was this salesman that came out from NewSouth Window and he did a really good job. He seemed very aboveboard, straight, and very proud of the company that he works for. He kinda made us feel like we really didn't have to look any further. We didn’t even get prices from anybody else. One of the big things that we liked was that the factory is here in Florida and it is owned and operated for the people. The salesman explained the difference with HPG. There was also the fact that the windows are made here but they’re subcontracted. Anybody could go and buy them, but the company makes and stands for their own, so if we should ever have a problem, NewSouth would be there to take care of us.

I liked the salesman for NewSouth Window Solutions and I liked their price. We purchased 15 windows. The installers were very helpful and they put the windows in with no problems. They were here and gone before I knew it. So far, I love the windows. NewSouth has been pretty good and it was a wonderful experience.

I like NewSouth Window Solutions very much and I’ll highly recommend them. I got 30% off on all the windows. I purchased nine windows, a patio door, and a front door from them. The rep I dealt with was nice the way she was, and everything went along fine. Also, the quality of the items I got is very good. They seem to be really solid and do a good job. They operate nicely.

NewSouth seemed to be a little thicker than the rest of the ones that are on the market. I did the whole front of my house, I got a bay window in the front and then I had two bedroom windows. The installation team did a fantastic job. The window quality is great and it cuts a lot of noise down. I live on a corner of a heavily traveled street so I could hear the noise of the cars, and now I don’t hear it. I recommend NewSouth to the neighbors around the street here, and I still have their sign in my front yard.

I liked NewSouth Window Solutions' construction, the quality in the construction, and how much of a guarantee they have. We purchased a big bedroom window with two inside pieces on it. They have A1 quality. NewSouth's sales team was fine. They answered every question I had with them. The installation team was good too. They were very professional and did a really good job. NewSouth is highly recommended.

I believe that from the time our order was placed until the time it was installed took way too long. You can improve on that in my book. I believe that since you are in Florida and I am in Florida... the time it took could and and should have been less. I am satisfied with the product and the one day installation. There were some post installation issues that were resolved quickly... but I think some improvement could be made in that area as well.

I got bids from several companies and NewSouth Window Solutions turned out to be the best. I got windows for my house. Their salespeople and installers were fine. Everything went well. I’ve had the windows for a few weeks now and so far, the quality is good.

As the summary says, the doors/windows manufactured by New South Window are extremely high quality. BUT, the installation of the extremely expensive pocket doors and the two other exterior doors were installed totally unprofessionally/sloppy/lazy). New South Windows used 'FLORIDA CONTRACTORS' to install their products (not their own employees). Good products installed poorly makes for an overall poor quality job (for the highest priced company). I would never recommend New South Windows to anyone and I'm totally dissatisfied with the job.

We recently had all of our windows and sliders replaced by NewSouth and couldn't be happier. Not only are they beautiful but also, the construction makes our home more energy efficient and have just enough tint that I no longer need blinds on my slider enabling us to enjoy and appreciate the view outside. All of the crew involved in the installation were professional and courteous. They did a great job and we thank them not only for that but also for cleaning the area and all the windows! Last, but not least, thank you John ** for taking the time to educate us on your product and providing us with a superior experience. We will definitely provide an excellent recommendation for NewSouth as a company that provides excellent products and service.

I would never recommend NewSouth Window Solutions to anybody. I’m going to tell everybody in the neighborhood how horrible of an experience it was. It was a gimmick. The salesman was a gimmick. The one guy that I talked to, Bob, said he’s been trying to get them all on the same page. I felt so sorry for the last guy that had to try to come up and clean up after their installers. He was absolutely worthless. And I don’t even know why you subcontracted somebody when on my contract said you weren’t supposed to do that.

The installation of the windows went very smooth. It was great to see the process of the replacements being installed. With the old windows and sliding doors we could stand by them and get toasted by the sun. In my office I had to keep the blinds tilted almost shut to keep the sun and heat out. I was roasting in there! Then the new windows and sliding doors were installed. Wonderful. I can keep my blinds open and I don't feel any of the heat and the brightness of the sunny is less also. We have a road in back of us and we could always hear the traffic. Sometimes at night a loud vehicle would wake us. Not now! There is one problem though... I can't hear when the mail truck comes. Oh well I'll put up with it. Awesome job!!!

I had purchased a few new NewSouth Windows years ago and was very happy with them but the customer service at the time was not the greatest. Upon ordering up new windows to complete my house I will have to say the customer service was way better then it was from my first experience. They kept me up-to-date from the beginning of the process to the end of the process with phone calls and emails. From the salesperson to office staff and the installers, everyone was professional. As of now the one and only complaint I have is that one of my windows was scratched when it arrived at my house which was brought to my attention by the installer, something I probably would not have noticed. But unfortunately it is taking a while to get this window replaced, which they advise me it would be. Overall an excellent experience and great windows.

I would not recommend because of the length of time to obtain windows. The installers did not put the required number of nails in the sides of windows. The New South inspector did correct this issue and the so windows were approved by Pinellas County inspector.

My experience with NewSouth Window Solutions was great! The installers were very courteous, efficient and professional. We were pleased with the attention we received from all their staff from sale to completion. We are enjoying our more secure and efficient windows and doors! Mel

I am very happy with my purchase and installation from NewSouth Windows. The product is very nice and the installers were very professional and did a good job. I recommend NewSouth Windows to anyone looking for new windows.

I liked the appearance of NewSouth Window Solutions' showroom, how I was greeted, and their product. I purchased windows and my experience with their sales team was very low-key and low-pressure with a lot of information. I'm very pleased with the quality of the items purchased. I think I got a good product for the price. And they’re not the cheapest, but they have a better product. The installation team was fabulous, very courteous, professional, friendly, and knowledgeable, too. They were experienced installers. I had a pane that was broken during installation, and we’re still waiting for that to be remade and be installed. So, we’re not totally done with it. But as of right now, the communication is great and the phone calls are handled well.

I purchased vinyl windows and curtain glass windows from NewSouth Window Solutions and I love them. I would use them again if I had any more windows.

I called four companies altogether and they sent a salesmen out. Joe was the salesman that come out with NewSouth Window and I thought he did a real good job. I liked his presentation, and that was the reason I really went them. We got 10 windows, and hurricane windows. The only thing we didn't put in was the sliding door. The installers came out a little bit earlier. We had the windows put in just a few weeks before hurricane season started. But they said that it would be maybe four weeks after that. And that was after they opened up the new factory. That worked out really good.

BUYER BEWARE!! I do NOT recommend New South based on a horrible experience, lack of follow-up, and insulting resolution. I selected New South to replace 7 windows, sliding glass doors and French doors. HUGE project. We selected them because we were told of the custom/quality of windows as well as all the workers were New South employees, not subcontracted work. Turns out we were deceived. The windows were supposed to be installed in March but that didn’t happen until the end of April. The workers were subcontractors. Two guys, one didn’t even speak English making it very difficult to communicate my needs. These guys left my house a MESS!

I had most of my windows installed 03/25/2019. Found some shoddy workmanship, warped sash on one window and between the glass some sort of etching on another. (How did it passed quality control?) Another picture window was damage putting it onto the truck for delivery, apparently the forklift driver damaged it. Damage to a bathtub and to stucco and paint was also found.

I have a large house requiring about 3 phases of window replacement. I used NewSouth for Phase 1 and 2. Phase 1 consisting of replacement of 3 bedroom windows, 4 bonus room windows, and a triple French door. No issues and liked their service so I decided to move forward with them for Phase 2 - a double French door, 2 large windows, and 2 large 1/2 circle top windows. In January 2019 they installed Phase 2 - FAIL. They installed a broken circle top window - cracks in 2 places - and told me it came off the truck that way. 1) that means NOBODY at the receiving warehouse performed quality control before delivery to the customer. Secondly, they had to install it anyway (as my old window is now gone) with promises they would replace it with a new window ASAP.

Horrible Experience!!! I had an appointment with NewSouth Windows on a Saturday morning. I met the salesman, Rick ** at my gate. He stood there staring at me behind his sunglasses while in the shade. No greeting and he did not look happy. I greeted him and asked him how long did it take him to get to my home. He responded an hour and a half...with attitude. I requested we can make this quick, so go ahead and measure and call me with a quote. He stated he came to do a full sales presentation which will take 90 minutes. I responded, "No need as I am VERY familiar with your product and will be installing 22 windows asap." He gave me attitude and I stated I did not need he coming into my home and requested he leave. I could go on but you get the point.

At first, we read the reviews and thought a big company would not let you down. Poor judgement! The installers was here on time which were contracts, not the company. However, they missed two windows and waited for 30 days for the windows per manufacturer. Called the company as follow up after 30 days, and no call back. When the manager, Rich, said he will call back, he never did. Their words are worthless and their promise, I would NOT count on or as far as I can throw. I would not recommend this company. Look other company.

My husband, Roland **, wrote an honest review, recently, about NewSouth Windows and your management team. He gave a 1 star rating on the service your company provided for us. I will give it a zero rating. The anxiety and worry that we went through was terrible. You insist on putting the blame on us. When you continually refused to take our calls or return them, what are we supposed to do. You would not call us for a week at a time. We were in a race with the owners of the new home, on confirming the contract on the new house. We had 10 days.

We called three window companies and we were more pleased with the sales side of NewSouth and just the product. It was a no-brainer for us. We did the impact windows all the way around. My husband dealt with the salesperson because I ended up working late. By the time I got home, they had negotiated the bill. Our sales guy was wonderful and very helpful. We had the work done in two installations and the guy followed up with us and made sure everything was good. We were very pleased with him. Installation team number one was very good but team two rocked. They were a little bit cleaner than the first team. Our impact windows are very good and I noticed a huge temperature difference in the house. I’m very pleased all around.

I have signed a contract almost a year ago for almost all the windows to our home. The sales pitch was wonderful so my husband and I agreed to have our windows replaced by this company. We signed up with a financial company for the payments. This investment is huge and expensive for us. They took several months to manufacture the windows, we were patient. Unfortunately there were problems after the installation. Several windows have scratches, one window was totally wrong (obscure instead of clear), and one eventually cracked (it leaks water in between the glass now since it's been raining). Several attempts have been made to replace them. But for some reason, each time the installer comes, the windows are either wrong or not the right size. And it takes several months in between before they could come back for the installation, that is if they have the right windows.

The windows from NewSouth are great. I bought 10 windows and sliding glass doors, which I coordinated with somebody who then contracted with NewSouth Window to purchase them. The installation went rather well too. NewSouth was excellent.

Remember, this is part of New South Window Solutions mission statement. "UNWAVERING COMMITMENT TO CUSTOMER SATISFACTION". This is the farthest statement from the truth. We signed a contract to have 8 impact windows installed in our home. We gave the required 10% down and balance upon installation of the windows. We were advised that the windows could not be installed for 12 to 14 weeks due to work back up and the consolidation of manufacturing plants.

We replaced all windows of the whole house with NewSouth Windows, and we were very pleased with the quality. The sales people were fine and the installers were efficient and worked well but the screens weren't ordered. It took six weeks to get all the screens and stuff put in. My husband called them. They were courteous and they were fine about it. They weren't nasty. But it was really a hassle to get them all completed.

Awesome windows. Energy efficient, great looking, professionally made and installed. What more can one ask for but you have provided. Very nice working with your team. All around very professional. What a great window. Could not be any happier. Thank you again, Todd.

I did an internet search and looked for quality windows. I liked the fact that NewSouth Window Solutions was designed and made for Florida, and built in Florida. I purchased 11 windows total from them. There were three double-hung, two single-hung and the rest were horizontal sliders. I also purchased one French door and two entry doors, and their reps were fantastic.

I can't speak for the experience others have had, but I'm very satisfied with the work this company did for me. 2 sliding glass doors and a bathroom window. They did a very nice job. Yes, there were things that needed correction, but they promptly attended to all the problems brought to their attention. The product was delivered in the specified time frame, and once complete the inspection was passed within a week. I had similar work done for me a year ago by Armorvue and I'm still trying to get resolution on the work that was done. NewSouth has done a far better job for me. One word of caution, make sure all windows and doors have the small gold rectangular sticker clearly visible on all installations. Despite what you may be told otherwise, this is the most important sticker that the code inspector will absolutely require to be on the product.

The showroom of NewSouth Windows is pretty close to my house. For ease of shopping, I went there. I purchased two doors. It was a new front door with a sidelight, and then a door that goes from the guest bath to the lanai that had a half slide in it. I kind of wish I’d gotten a door with lights in it now, but there’s not much I can do about it at this point. But the products I got are great. They're very sturdy and of very good quality.

NewSouth Window Solutions had a good product. Their rep came here and put his presentation on, all his samples, and the UV rays. It was very interesting. We got five double hung windows and the installation went really good. The installation guys were great. They came early in the morning, and they were gone by noon. We love our windows.

My new windows were delivered as promised. Clean and efficient installation. Definitely helps in keeping my electric bill down. Looks great from the road and gives more curb side appeal. Easy to clean as well. Lifetime warranty mostly is what sold me at first on the windows.

In August, 2018, I signed papers for 6 new windows. At this time, I was told it would be 3 to 4 months for installation. At this time, provided check for 1/3 of overall price. In January, 4 of the 6 windows were installed; another 1/3 paid. At this time, they realized they manufactured a wrong size for one bathroom. It is now April and two windows still not yet installed.

For the price I expected a nice looking window as well as a quality window. Great presentation by sales but the windows look about 12 as good as demo. Corner seams are uneven, jagged and rough. The inside of the frames look like someone ran sandpaper over them. Bronze windows had white sealer ooze out the seams. Sealer also oozed on the insides as well. One small window the upper pane lower rail had a very noticeable drop from one side to the other. I do not recommend. For the price I would think they would have some quality control. I don't think decent craftsmanship is too much to ask.

We were passing by an office and saw the advertisement for NewSouth. The office is on the main road and our church is around in the same plaza, and we decided to pop in one day and have a chat with them. The sales guy pitched the sale to us and after we did our research, we found out that most of what he was saying was true. He described what we were gonna purchase and what it does. He was a fairly nice guy. I also liked the price. I got sliding windows and the guys that installed it were fast, efficient and on time. The inspector managed to come back after that and did an inspection. I walked around with him, he showed me what it was and I tested the windows myself. Everything went smoothly. I am still waiting on my electricity bill to see if it really goes down as they said, but so far the windows make the house look better.

We contracted with NEWSOUTH WINDOW SOLUTIONS for 5 windows in our home - about 5000 dollars on June 2 2018. Mid Dec the windows were FINALLY installed. Way way past the 8 to 12 weeks. December 21 a few days before Christmas the glass FELL OUT of the window frame. Yes fell out of the window frame This is a 36 inch by 60 inch window about 100 pounds of glass. The glass fell onto our dining table chair and a bench damaging these just purchased items. Just minutes before our children were to be seated for breakfast.

We purchased NSW hurricane windows & doors about 3 1/2 years ago. The initial experience was very satisfactory. NSW was the only company who would have a contractor standing by during installation in order to demo and rebuild 2 walls (1) new windows far larger than windows they replaced and (2) NSW french doors replaced an existing window, so all work was accomplished at the same time.

NewSouth Window Solutions is a great company and my experience with them was wonderful. I initially heard about them from a friend of mine and I ended up buying from them over other retailers because of their salesman. He was great and the quality of the windows I purchased is excellent.

Almost 20K dollars for new windows in 2017. Installers broke a porcelain sink but we didn't notice it until later and no way to prove it. Also had to do a lot of painting and touch ups after their installation. About four months ago we had the lower part of a large kitchen window FALL OUT of the track and onto the back of a chair all by itself, thank goodness no one was sitting there.

I ordered hurricane windows for my condo last July. After over 20 weeks of waiting I finally had a date for installation. I had 6 large windows. The installers only showed up with 4 and the other 2 were brought later in the afternoon during the installation. The installers did a poor job and damaged the outside of the building. I had to pay $200 after the fact to have the building repaired on the exterior because they tore paint and concrete off.

The red flag went up big time when I asked for a professional, computer generated quote and was told by Phil in the West Palm Beach office, "Sorry but we don't operate that way." What? Are you serious??? The sales rep gave a good presentation even though it was a bit long. Then he proceeded to scratch out all the info on a piece of paper, then showing me the final figure. No breakdown for the cost of each window and installation fees. Don't be fooled by their factory direct claim, "we own our own factory". NSW windows are about 40% higher than other companies. I've moved on and will select between two companies that are quoting the same product... and with professional quotes.

I had several people come in and sit down on my kitchen table. The rep from NewSouth was a real nice guy, and he was very professional. About a week later, I called him and I explained what I wanted and that it looked like they got the best deal on stuff. I got 10 windows and we love them. They're about an inch thick at the other side and they're high quality. The guys that installed them did an excellent job and I highly recommend them. If I had my way, they'd be given a raise.

For the last five years, I had been looking to getting my windows replaced. I had different companies come and they did their presentation. Then, we had the hurricane in 2017 and that kinda made me get more serious about getting them done. I felt NewSouth Windows would be the most trustworthy and the best option. Also, the sales rep was really good and I liked him. My husband and I are both retired military and they appreciate the military. He obviously is experienced and wasn’t a fellow who was gimmicky or was trying to get our business.

I had NewSouth replace all my old cast iron windows with hurricane impact windows. But the experience wasn't all that great just because it just went on and on. They said the windows would be here between eight to 10 weeks, and it went way longer than that. I think a lot of it had to do with their aggressive marketing campaign on TV. They had actually said that they had to put on a third shift just to keep up with what they had going on. I still have some stuff that needs to be done. We initiated this stuff back in April of last year and they sent people out five times so far. When they were installing the windows, they didn't do it correctly.

Ordered 19 windows. Was told approx. 8 weeks. It took 12 weeks. Was told after I contacted the office that some windows were damaged. Had to rebuild them. (No one called me, I called them.) When they came to install them I was told one window was measured incorrectly. No one contacted me, I had to call to the office, they had no idea "will call you back". Waited a week. Called them back. Now it's been 3 weeks still no answer. This company has no idea of how to communicate with people. I don't understand why I have to wait 3 weeks for them to fix their mistake.

When we bought the replacement windows and sliders we were told it would take 4 to 6 weeks. It took close to four months. Almost 3 months we ordered a replacement window because it lost its argon gas. We're still waiting for the replacement window and they keep saying it's almost ready.

My husband wanted to have hurricane windows so we contacted New South Windows. Steve ** was our sales representative and we cannot say enough good things about him and how he called us or came to the house when we had questions along the way before installation. The installation was impeccable. We had Dimitrus's crew at the house and Todd as well as Steve were here part-time to oversee the job. It was a difficult installation as we had had storm shutters and they had to take off all the parts from the sills. They did a perfect job, grounds all cleaned up and house all cleaned up. Of course they had plastic all around so nothing would get into the house. They were so very professional. I highly recommend their windows as well as their installers. 5+ rating as far as we are concerned and we are saving money on our air and heat bills.

A friend of mine had boasted about how good NewSouth Window is and they decided to use them as a quote first. With their quote, I knew what I was getting and I chose them over PGT Windows. The sales team member was just fine and rather responsive, especially if I decided to even call him today with some assistance as well. I purchased windows and doors, and I put in a French door. Till we got to the installation, it took a little bit longer than I was expecting. I ordered in the second week of July and they weren’t even starting to install until the first week of December. It was a very long time. They told me that it was gonna be about 3 months, so I tried to prepare for that but I did not expect 4 plus.

Our story is much the same as others. We began with three vendors. NewSouth was by far the most expensive, almost double Window World. Still we were impressed with the presentation and felt there was adequate value there to justify the price. We inked the contract on 6/7/18. Lead time was to be 14 weeks till install. We were ok with that since we had no real need. They were pretty good at informing of all the delays. Our install was 11/20/18. On installation there were a few window problems. Five of the six windows we bought had issues. Most were small and acceptable, like screen that doesn't fit, screen with a hole in it.

So my wife and I went through the process of replacing our house windows, and I have to tell you DO NOT USE NewSouth Windows! 7 months from the time we signed the contract before they even began, and almost a year before they considered the job completed. The job really is not completed; they just refuse to repair their install and manufacturing defects. The first day of installation they only replaced four windows, but they did remove the caulk from all the existing windows that holds the glass in the frame. The crew was scheduled to return the next day which was Sunday, but the crew leader informed me that they would not be here in the morning, they wanted to go drinking and watch the fight at the bar and would not be in shape to work.

NewSouth said they make good windows, so I took them at their word. I got their best windows with the best glass to screen out harmful heat, and it worked. They cost a lot, but I’ve already seen a difference in my home. My sales rep was Jacob and he did a good job. I bought the windows in July but it was installed around December. It took a while, and if we were counting on them for the hurricane season, we would've missed it. They could’ve sped up the delivery, but the installers were very professional. They got in here, did the job, and got out. I’d recommend NewSouth.

NewSouth Window Solutions reps were very professional. They put on a good demonstration and at the end of the day, they won the business. I purchased from them high-efficiency windows which are very good at conserving energy and are also a little impact-resistant. The house was clean after the installation. They did a neat job. The quality looks great and I’m very happy with the final product.

I had windows on order from another company in the Tampa area, but after the hurricane, they decided they weren’t coming this far south. So, they called me and said that they were sorry. NewSouth Window's commercial caught my eye, so I contacted them. Their sales team was really great. It impressed me when they showed the difference from the local competitor who makes windows down here, PGT, and then compared to theirs. They didn't have to show me anything because I was already decided, but the sales guy still did and that reaffirmed my decision to go with NewSouth Window. I also like the fact that it's sold by the people that works for them, and it's made here in Florida.

Overall I would not recommend this company for anything other than windows which is what they really specialize in!!! A very untrustworthy company that shouldn't be selling anything other than what it can produce. Windows! My experience: After 4 months (16 weeks) of waiting we tried to get an answer as to the status of our glass door unit? Finally the salesman Max calls at 7:30 pm to inform us that NewSouth won't be able to honor their contract and will be giving us a refund! No reason why and this is after they wrote an addendum accepting the responsibility to install our door 4 weeks earlier.

NewSouth Windows had good reviews and their windows were made locally. The rep who helped me was good. He was simple to understand and straightforward. The installation was okay. They came in and changed out our windows to single hung and vertical sliding windows. They’re good quality windows.

I was looking for windows and wasn’t getting what I wanted. The cheapest one wouldn’t clean up. And if they damage the drywall, we’d be stuck or I had to fix it. The other ones were grossly overpriced and the other one has an idiot of a salesman salesman. NewSouth wasn't the cheapest but I gave them a call and purchased a 150-mile-an-hour, thermal pane windows from them.

We called three different window retailers. One didn’t show up, and the other one didn’t even return our call. We then purchased windows from NewSouth. Their sales guy was great. The price was a little high than we wanna spend, but he sold us on it. And we’re happy with everything. However, they aren’t completed yet, and it takes so long because they still have to come back. We just had the final inspection done, and then NewSouth has to come back and do cover-ups on screws.

Salesman was nice and knowledgeable, came in early June, and made initial quote which was significantly reduced when he could see that I was not going to spend that much money. I have him a 35% down payment and opted for their 12 month interest free financing for the balance. He told me the installation would occur late August to early September. Mid-September I received a call that everything was “on track” and my windows would be ready for installation late September to early October. I questioned the delay and was told “there is a glass and vinyl shortage in the state of Florida.”

NewSouth Window Solutions has better guarantee and better grade windows. Moreover, their sales rep was a very nice guy, very knowledgeable, answered all our questions and called me back immediately. The installation team were very good also. They made sure everything was picked up. There was no mess. I am so happy with our new windows. The quality has been perfect.

This is the best company I have ever dealt with, from the sale of the new windows to the production to the install to the inspection to the finish work, you knew every step of the way what was going on and when, even the Bldg. Inspector made a comment on the product and the install by Ron and his crew! I spent almost 20 years as plumber and always valued good quality and work to my customers - so does NewSouth Windows.

I had a friend that used NewSouth Window Solutions. I liked that NewSouth had a local company in Sanford and the windows were made right in the same city that we live in and not somewhere else and shipped in. The sales guy was informative and helpful along the way. Though it was too pricey for the quality of their products, the quality was exceptional. We got windows, glass sliding doors, and a new front door. The team that did the install was fantastic, they were quick, efficient and clean. I would recommend them.

When the gentleman came out, he had samples of the windows and he explained everything in detail. NewSouth gave us an estimate right away so the customer service was great. Every time I had questions, I would call and Tammy, the manager, would get right back to me. We knew we wanted high-impact windows, but we’re new to Florida. So, they just showed us what their product was, and we decided it was a good set. We got five windows and a door. The installer was great and very meticulous. The company had a lot of installations but this gentleman who subcontracted with them said he was gonna do right. It ended up taking him longer, plus his partner was in the hospital. Nevertheless, we had a great experience with them other than we had to wait 18 weeks for our windows. We would recommend them. We paid more money but the quality was good and the product was worth it.

We just had Jonathan come and tell us about your product. We were very please with his talk and showing us your product. Jonathan did know we had talked to other companies. So he was aware that we knew what he was telling us we heard before but I like what he told us about your company, being build here in FL and the windows were for our climate. So instead of just getting windows for the family room. We are now getting them for the whole house.

The flyers of New South was in a magazine and if you buy three, you get one free so, we got 11 impact-rated windows. The sales person was terrible and it was like buying from a used car dealer. He miscalculated window sizes and it was all messed up. He came up with the sales price and then, they sent out another guy who did the measurements. I waited three months and the installers finally came. They were great and did a nice job. They were also very neat and clean. The second guy who did the installation knew what he was doing because they all fit fine. The windows are good and nice. I like them. Hopefully, NewSouth gets a better salesperson.

With being new to the area, I was doing a search for window companies. I narrowed my search down to window manufacturers in Florida and I looked at their Better Business Bureau reports. Based on that, I went with NewSouth and I had a good experience with them. I got the top-of-the-line windows which are a step under the hurricane windows. They're single hung, insulated windows, and they look nice. They also passed inspection and I'm satisfied with their quality.

We liked the presentation of NewSouth Windows and the quality of their windows was outstanding, so we went with them. We had two orders and we worked with two salesmen. The first one who came out was great on showing us how the company was founded, how they build all the windows, and how they own factories throughout the State of Florida. That was what we went on and we did three windows at the time. Then we came back with them and another sales rep came around. We worked with him in purchasing the other windows and our front door. We did all our windows around the house and we got a total of seven windows from NewSouth. They have three different types of windows and we got the highly graded ones. We went with the colonial that has the grid and a blue tone on the outside looking in. We got the double-hung impact windows and they cost 9,000-something.

NewSouth Window Solutions made their won windows. Working with their sales team was an excellent experience. They were very professional and the demonstration went well. I got the hurricane impact windows and I’m very satisfied with it. They are a great company and I will be using them again.

I liked the quality of the way NewSouth Window Solutions products were made and the presentation that the guy put on with the heat lamps. The sales rep was friendly and well-versed in what he was talking about. I purchased both the slide up and side slide windows, and the installation team was fantastic. The lead guy took time to talk to me about what he was doing. The quality of work that they did and the amount of time that they did it in was impressive. I'm very satisfied with my new windows. I would recommend NewSouth Window Solutions to others.

I live in a home in southwest Florida that was built in the 1960's. It had 21 large plate glass style windows in front and back. Since my home faces north these windows were in direct line with the morning and afternoon sun. This caused the inside temperature to increase dramatically. This caused me to begin a search for some type of replacement windows. After reviewing several window companies ads, I chose New South Windows. I gave them a call and a salesman named Jon ** responded. He showed me their product and completely explained everything. I was very impressed with the design and construction of their windows.

NewSouth manufactures their products here locally, and we did the complete house with them. In total, we did eight windows and one door. The sales team member we dealt with was fantastic. We went back to purchase doors from them a second time and we dealt with a different member. But the first member was very clear and very open about everything. It was a very simple process too.

Dan ** came to our house on the agreed date and time to find out what we needed and expected in a new window product. He took the time to go over all the details and concerns we had with the NewSouth Window product giving a very detailed description and demonstration of the product we wanted. There was no sales pressure to buy on that day only and Dan took the time to price out the various solutions to meet our needs and price limits. He was very professional and is proud of the product he represents.

Somebody recommended NewSouth Window Solutions to me and then I looked them up on the internet to see where they're at. The sales representative was excellent and was not a high-pressure salesperson. I replaced all my condo windows with the hurricane-proof ones. The installation was a very good experience and the quality of the windows is very good.

I liked the warranty offered by NewSouth Window Solutions. I purchased impact resistant windows from them. Their rep Mike was a really nice guy. He came over after my work hours which I really appreciated. He answered the questions I had and we had some email exchanges after the fact. I even changed my mind on one of the windows and he was really good and got all the information done. The windows were installed as I wanted them. The three-man installation team of Corey, Brandon and Gade was really quick. My only complaint was the stench from the caulk. I can't imagine the brain damage that all the installers have. The caulk was really bad. Still, I've already referred a couple of people to NewSouth.

The year before, I had several window people here that were gonna put up hurricane windows, and I wasn't quite impressed with any of them for various reasons. When NewSouth came, the sales rep was very nice and informative. There was no hitch anywhere from the time we signed the contract to the time they delivered. Whatever they said they were gonna do, they did in a timely manner. Also, the installers were such nice guys. You're afraid when the installers come in because you don't know who's coming, but these were complete gentlemen and they did a great job. I got the hurricane-proof windows and they're beautiful. Now I have protection from the sun 'cause they have a screen on them. They also look very nice from the outside and inside. It was a very positive experience and I would absolutely recommend them to a friend or a family member.

This is now 2018. We started in 2016 with project, made mess in home, had incorrect windows, lied about the product we were getting, can now hear all noises from outside, AC works harder, electric bill went up, you can see every corner seam/weld, have had 1 window replaced at least 6 times and still dislike it, but they wore me down. I’m just so frustrated with being yelled at by the installers to taking off work and them not showing up to the general manager telling me I was too picky (because I didn’t like all the caulk all over the windows and black stuff on the insides of the glass). I have literally just given up and we are trying to save the money to get these windows out, and the sales rep that came forget it. He wouldn’t return a phone call. With all the mistakes, wrong windows and me calling for the final inspection they took 100% of their money out of our account, they got paid and we got screwed.

I contracted for 7 windows and 3 sliding glass doors to be manufactured and installed. The job was suppose to be completed by July and it is now September and not only do I not have any windows or doors installed I do not even have any idea when that will ever occur. I have contacted their customer service representative M. ** on several occasions trying to get a status on my order but I get no response from her. Very dissatisfied with this company and I now regret my decision to purchase from them. Buyer beware. They will take your money and leave you hanging!!

My son-in-law went around to different places and he thought that NewSouth Window Solutions was the best so he got them. And then my cousin got them and we got them too. We got the hurricane windows and the sales rep was very good. However, we purchased it in April and we just got them, and that's a long time to wait. They changed warehouses and that caused them to get way behind. Nevertheless, the installation team was fine and the quality of the windows are wonderful. They look good and we're really pleased with them.

I saw the NewSouth commercials on TV and since I live in Florida where they are built, I bought the Impact Windows from them. I liked the quality and everything was excellent with my buying experience. Everybody from the sales team was cordial and professional. The installation team was great and they took care to make sure they didn’t damage anything. They moved items that they thought were in the way very carefully. NewSouth is a great company and they did a good job on our house.

We looked at several manufacturers of windows and I like the quality that NewSouth had to offer. We purchased 12 windows for our home, so it was a fairly reasonable sized job. The salesperson was fine and he told us everything we needed to know. He also demonstrated the window for us. The only problem that we had was even though we knew there was going to be a wait for the windows, we ended up waiting five months. That’s the normal wait time, which is outrageous. That, to me, is gonna turn customers off as people aren’t gonna wait 5 months for thousands of dollars of windows. A very long waiting time would stir me off if I was gonna buy windows again. They need to hire more people and work more hours. They should build a new factory so they would be able to accommodate.

I called NewSouth Window Solutions and another company. When the other company got back with me several days later, I already had the rep out from NewSouth who was very good. We purchased the impact windows from them and they were of excellent quality. However, the installation did not go well. The installers made the installation right but they had not taken the bay window out, which is three pounds of glass. NewSouth had to send another team out, a more professional team. The first team was just one man. He came out with two fellows the first time, and then he came back by himself. My husband had to assist him.

Placed our order on 3-13-2018... now 8-30-2018 and have got nothing but excuses for reason door not delivered. Can only imagine what after sales service will be like... UNBELIEVABLE!!! Can not get any reliable answers from anyone there!!!

We had considered a total of three window retailers, and we looked at the construction and the price. I have learned about NewSouth Window Solutions at the Robarts Arena, a home show in Sarasota, and we had a good experience with their sales team. We had a number of different salespeople in and they both had the same quality window, had a very complete explanation of how their window is constructed, and what their service is. We purchased a two-glass window with the storm rating. They did the installation properly. They notified me when they would come and they were on time. They were very accommodating too. The window has been up for about two weeks now and it looks like a good quality window. I’m happy with it.

I looked at the windows on NewSouth's flyer and they looked sturdier than what I had seen previously from window people. Then, when a salesman came along and I really studied the windows, the frame, and the thickness, I said that that was what I want. I signed the contract with Mark and he couldn’t have been better, more cooperative, and believable. We got sliders and push-up windows and the installation couldn’t have been better. They came in when they said they were gonna be here and they went right to work. They made as little a mess as possible and as they were going along, they were cleaning behind. They had a guy doing the cleaning and they were picking up all the dusts, sweeping it up, and washing the windows. The windows have the best quality and made our house even better.

We were looking for windows at that time. Our neighbors were getting windows from another company and we called them, made an appointment and they never showed up. And then, we pursued NewSouth Window Solutions. We purchased single-hung and sliders windows. The quality is very nice. We like them a lot. There was only one guy who installed the windows. He came and put them all in one day. When he finished, I was busy with somebody else and he left. The next day, when we tried to open the windows ourselves, we noticed that they were sticking and weren't hung right. I called and they came right away, same day, and fixed it. It just needed a little adjusting.

It was time to do the two bedroom windows of my rental house so I purchased the slider high impact windows from NewSouth Window Solutions. Their sales rep was excellent and the installation went fine. Their reps came back and did more work than per the contract. They helped me get my vertical blinds back up the correct way. My experience with NewSouth Window Solutions was very good. Right now, the windows look great and my tenant is happy.

On the 3rd of May this year I had Sales person Max ** come to my home for a quote on the two windows on the second floor bonus room. I am getting to the age I did not want to climb ladders to put storm shutters up high. He verbally told me $4103 for the two windows and I agreed. I did sign a contract for the windows and my fault I did not read it carefully. There was a poorly made 1 / 7 whichever you would interpret the amount which he broke down the payment intervals as deposit, start, and finish of the windows and they totaled to total to the 4703 number not the 4103 number I understood verbally.

I didn't wanna deal with having to put storm panels up and I thought that purchasing new windows was the way to go. We had an appointment with NewSouth and a gentleman came here way before the appointment time. I was also impressed with what he had to tell me about NewSouth and the way he explained everything to me. There was no pressure and it was a good session. So, I decided to go with NewSouth and I got 10 hurricane windows from them. They are the impact windows and I spent $15,000 on them.

I purchased hurricane type windows from NewSouth. They were expensive but the guys from there were good folks. They were very nice all the way around. They were very informative and not pushy. However, we had to have the windows impacted and there were rejections of some screws from the windows they installed. They then had to come back out to check on them. I'm happy with NewSouth and I like what I bought.

My mother met with the salesman in March about replacement windows. She was offered a "discount" if she could wait until a large glass order was being done for a building in Orlando. Yet in order to get this "discount the order needed to be done TODAY and timeline would be mid-July. My mother agreed, although I wanted time to discuss this over with her the salesman pretty much said "take it or leave it." She gave a deposit and the waiting began.

Florida has hurricanes and we had the original windows in except for the bedrooms. So I decided rather than play Russian roulette, I just buy the windows. The NewSouth Windows Solutions rep got there first so I bought the heavy duty windows from them. I'm not too sure though that I got the best price from my point of view. When the salesman was there, he gave me some percent discount, but later on, I've read that they had a buy three, get the fourth one free ad. I never sit down to figure it out which was the best deal. Nonetheless, I'm happy with the windows. I only have one that's cracked and they said they would come out and fix it and they wanna hold up the installation.

NewSouth had the best ratings on the internet, and the rep that came out was very knowledgeable. Everything went fine during the installation. They were very professional and they knew what they were doing. We’re very happy with our windows and we’d recommend NewSouth.

We liked that NewSouth had Florida workers building the windows for Florida. Our sales representative was very good and the installers were very polite, they did their job and everything went good. And we're very pleased with our windows.

New South was able to refund our account within 24 hours. While the salesman we worked with was not what I would hope for, their corporate office was much more helpful and apologetic for the misunderstanding.