NewSouth Window Solutions
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About NewSouth Window Solutions
NewSouth Window Solutions is a custom window and door manufacturer that specializes in energy-efficient and high-performance products. As the manufacturer, NewSouth is able to guarantee its products with a lifetime warranty on both your products and installation. The company offers free in-home consultations with factory-trained representatives to help you find the best window and door style for your home.
Pros & Cons
- High-quality vinyl
- Free consultation and demonstration
- Lifetime warranty
- Can be pricey
- Only in some locations
- Factory in Florida only
NewSouth makes, sells and installs energy-efficient windows and doors. While sold at a factory-direct price, the high quality and customization options means the products may be more expensive.
Top NewSouth Window Solutions Reviews
I'd recommend NewSouth Window highly and I've always done that. I went with them because of their pricing and reviews online. I bought impact windows and doors and it's the best. ...Read full review
My experience with NewSouth Window Started with the sales person and ended with windows installers on time as scheduled. The product was delivered on time and the work was done pr...Read full review
About NewSouth Window Solutions
NewSouth manufactures high-quality vinyl replacement windows and operates primarily in Florida and the South. It’s known for its high-efficiency insulated window replacements, which can cut down on heating and cooling costs. NewSouth’s windows aren’t just efficient, though — they’re also designed to fit the style of your home.
The company sends custom-made windows straight from its factory to your home and professionally installs them to ensure a long-lasting fit. You can choose from a variety of vinyl window replacements, including the environmentally friendly eVantage options. NewSouth also offers a lifetime warranty for all its windows.
If you’re interested in seeing these windows produced, you can visit a NewSouth factory in Florida. NewSouth also offers free in-home demos to measure and price windows before you commit.
NewSouth offers several window options that are customizable based on your needs and the style of your home. Some popular styles NewSouth can manufacture and install for you include:
- Picture windows
- Two- and three-lite slider windows
- Casement windows
- Double-hung windows
- Single-hung windows
NewSouth provides installation services by factory-trained professionals to ensure the windows are positioned correctly and fit your home’s measurements.
NewSouth windows come with a variety of color, size and grid options. Because each window is custom-made, prices can vary greatly. NewSouth does promise factory-direct prices on its website, where you can receive a free estimated quote.
NewSouth also offers a lifetime transferable warranty that covers windows and installation, but the price of the warranty depends on model, materials and customizations.
NewSouth Window Solutions FAQ
Where are NewSouth windows manufactured?
Its windows are manufactured in Tampa, Florida, and NewSouth has showrooms around Florida and the Southeast.
Who owns NewSouth?
PGT Innovations bought NewSouth in late 2019.
Where is NewSouth available?
NewSouth is available in Florida, Georgia, Louisiana, North Carolina, South Carolina and Texas.
How much does NewSouth’s installation cost?
Installation cost depends on a variety of factors, including window cut and size. You can receive a free quote from NewSouth on its website and set up a consultation with a representative for more information.
Is NewSouth worth it?
With its free consultations, in-home demos and factory prices, NewSouth makes the window replacement process much simpler. Although the company might be on the pricier side, it’s probably worth it if you’re looking for high-quality replacements specifically suited to your needs.
NewSouth Window Solutions Reviews
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We selected 3 sliding patio doors 6' x 8' to replace our current patio doors after Luis ** gave a great presentation about New South Windows people, process, and product. After we signed the contract we were given a delivery date range and they were right on time hitting the very beginning of the delivery range. Rudy and his crew arrived on time, covered all the furniture that was near the work area. They removed the old doors and installed the new doors and they look Great, slide very easily and provide a better sound barrier than what we had with the old doors. We are extremely happy with these sliding patio doors manufactured by New South Window. They even put a really nice border around the doors on the outside of the house which we did not have. WE are very happy with New South Window product and the personnel working in the office and in the field. We also had our inspection and passed with flying colors.
Shane from NewSouth gave me a lot of information for us to think about and go over. Answered my questions at the time. We knew it would be a long order process because supplies everywhere had been supply chain issues. But he kept me in the loop. I got three giant picture windows. I love them. But I have been a little bummed on the screen issue.
We had solar screens before we put in the NewSouth windows and Shane had told me that they don't do solar screens. When we bought these beautiful picture windows, we didn't want to put blinds up. We want to look out. And the solar screens offer just enough privacy to where I don't need the shades, blinds, or curtains. I'm still working with NewSouth on trying to find a solution because my solar screen company will put the solar screens in a NewSouth windows frame because there's a frame slot for the picture windows.
One of the conversations when I was talking to Shane about my solar screen was, "You're working so hard to try and find a workaround for this. You're not the first customer who's asked for solar screen, but you're the only customer I've had who's put in this many hours of work to try and make this happen. It makes me realize we probably need to figure out some kind of offering for this because a lot of clients want solar screens, but we don't offer them." And they won't work with the solar screen companies to coordinate it. I have to do it.
There is a slot for a screen. It's the little slot through a pocket. And their frame is a quarter too narrow. So, it shakes inside that pocket. So, I'm trying to coordinate with the solar screen company and Shane with NewSouth to buy raw frame assembly pieces so I can ship it to the solar screen place. Whereas, if NewSouth offered this option, I can buy all of it through them because I just bought these gorgeous windows, and I don't want to put blinds on them, but I need something. Also, they have to reorder a window for me. It's bowing a bit, kind of goofy half moon thing. And I haven't heard any update on if they ordered it or if it's coming. It's fine.
Thank you for your great review, Ms. Theresa! We are really glad to hear you are enjoying your high performance windows. We greatly appreciate your feedback regarding solar screens and will relay your comments to our production management team. Thank you so much for being part of our NewSouth Window family!
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Let me first start by saying NewSouth Window Solutions is a class act. From our first contact to set up an appointment for an estimate with Romeo ** to the actual installation of our windows with Ravi and Nick and all the individuals in between, the NewSouth team was always professional, courteous, responsive, and helpful when we had questions, which were numerous, or had to make schedule changes of our installation due to COVID. Now, let me talk about their product. These windows are made specifically for your home, they are not production line, cookie-cutter windows. They are professionally constructed windows that are energy efficient, impact resistance, and carry a lifetime warranty; and on top of all that they are nice looking and give our home even greater curb appeal. It took Ravi and Nick three days to install our 18 windows.
When they finished the installation, we immediately noticed the energy efficiency of the windows. The new windows significantly kept the heat out from the direct sunlight; they kept the house cooler, even when the drapes, sheers, and blinds were open; and they dramatically cut down on the noise level from outside. Bottom line: We could not be any happier with our decision to go with NewSouth Window Solutions and would not hesitate to recommend them to family and friends.
Thank you so much for your fantastic review, Ronald! We are so glad to hear you are enjoying your high performance windows which are designed to deliver energy savings while also providing sound elimination. Thank you for being part of the NewSouth family, and please do not hesitate to contact us if you need anything in the future!
I paid dearly for the NewSouth windows because they're very expensive. It was a lot more expensive than Window World. The rep was very professional and thorough. But when we said that we couldn't afford what he quoted and if he could bring the price down, he walked away. Then I said, “Well, is there an option for borrowing part of the money?” He should have given me that option but I had to ask him. I was surprised at that. We went with borrowing the money and we were supposed to get a weekend trip but we've never heard about that.
The installation crew was very nice and polite. But they misjudged what time they could be here. They didn't get here 'til almost 10:00 on the first day. The biggest thing was they had this caulking stuff that they had to put in. We also had to get a new door so the tech covered up my stuff that was hanging. But when he went to do the caulking around the door they didn't cover things up and they got some caulking on one of my favorite jackets. I had to scrape it off with a knife.
Also, the main guy had an attitude. We couldn't move the freezer ourselves so he was gonna have to move the freezer in order to put up the last window. All this time, I've kept the window treatment for my blinds there. So, they had to work around the pieces so I could put the blind back. But he popped the thing off, and lost parts to the piece that goes in the laundry room. I said, “Do you have that piece?” And he said, "No". And then he took the pieces completely off and the parts out in the yard like he didn't care. I knew he was mad because he wanted to be out of there by noon and the job took longer than he thought. All that time, he knew we wanted the pieces left up.
The other thing was that they wanted me to fill out a paper that he's going to take on how well of a job they did in front of him. I should have said, “No, I'm not filling this out” because I was disgusted with him. ‘Cause how do I know NewSouth is even gonna see that. But I wrote there that they were polite and nice.
Other than that, the windows are definitely a big improvement just for the soundproof. I'm very satisfied with them. We had jalousie windows before and now my air conditioner isn't running quite as bad. I can keep it a constant 78 versus before when I had to put it on 75.
Thank you so much for your review Cathy! We would like to apologize for the incidents that occurred throughout your project, and we appreciate you voicing your concerns. Some of the installation crew behaved in a way that is contrary to our standards and we are sorry that you did not receive the amount of support you should have throughout your project. We have relayed your feedback to our management team and will use it to improve our customer service and problem-solving training moving forward. We are so glad to hear you are enjoying your high performance products, and we apologize again for any frustration we caused. Thank you for being part of the NewSouth family!
The product is excellent and the service was very good. From the time that was promised, we were happy with everything. But I was a little disappointed with the local manager. When they were installing the small window in the bathroom, the installers broke the inside tiles. When they pulled the old window out, they broke. And I wasn't very happy with the fact that they were offering me to find somebody that they could do it for $235. I said, “No, I don't think so. You broke it. I'll buy the tiles if I have to.
I called this manager and left four messages. Then, a tech named Martin came to inspect the work and he was fantastic because he gave me his personal phone. He said, “Call Patrick again. And if nothing happens, call me again.” I did what he said and we were like that for quite some time. I called Martin again and he said, “No, no, I'll take care of it.” We were very happy with the outcome and then we bought the tiles.
I finally spoke to Patrick and I was a little sarcastic. I said, “Well, you do exist. You're a real person.” When you leave so many messages to somebody and never return a call, I had to say something. People are lacking a lot of personnel nowadays and we understand that. But if you receive a call from somebody get back to that person and acknowledge that phone call. Regardless, the work was completed. Martin came with somebody else and he oversaw the work. We're happy. We still have three more windows to go and we will definitely continue with NewSouth and speak of the quality of the work that we saw.
Thank you so much for your review! We would like to sincerely apologize for the incidents that occurred throughout your project. We strive to ensure each of our customers receives the highest level of support and your project should not have been the exception. We appreciate you voicing your concerns and we will use your feedback to improve our customer care and service training for our team moving forward. We are very happy to hear you are enjoying your NewSouth products and we apologize again for any frustration we caused. Thank you for being part of the NewSouth family!
Our son and daughter-in-law moved to Palm Bay about two years ago. They were very impressed with the hurricane windows made by New South Windows and had them installed in their house. My wife and I came from Virginia and now live in a house near our son. He showed us his windows and highly recommended them to us. So, we contacted New South Windows and a pleasant representative came to our home. He demonstrated the shatter resistance and the UV/heat-blocking properties of the company's specially formulated glass. This glass had been developed for use in Florida's hurricanes and heated weather.
My wife and I agreed that these windows and doors were what we wanted, so we contracted for 10 windows and 3 doors. The representative took preliminary measurements before he left. In about two weeks, another agent came and again made measurements to be sure that all the doors and windows would fit perfectly. Since the items are custom-made, there was a three month wait before installation. But the time passed quickly.
Then we got the call: WINDOWS AND DOORS are ready! A date for installation was set. On that day the work crew arrived and soon had put plastic sheeting over areas that might be affected by dust. Aquiles ** and his crew worked very hard measuring, fitting, installing, cleaning, and doing the other many tasks to complete the job. Everything was explained to us and all went according to the contract instructions. At the end of each workday, all debris was taken away and everything was left in neat and good condition. We greatly appreciate their work and attention to details. RESULT: our windows and doors look elegant!
Thank you John for your wonderful review! We are so glad that you are happy with your high-performance windows and doors, and that your son and daughter-in-law are enjoying theirs as well. Our products are designed to provide hurricane protection while also delivering energy savings. Please do not hesitate to contact us at (407) 261-2277 if there is anything you need in the future, and thank you for being part of the NewSouth family!
I am very pleased with New South Windows. They were very professional from start to finish. Our salesman Jesse ** was very helpful and informative and the installers came today and did a great job. Covered all the furniture and floors and cleaned up before leaving.
We have recently installed the New South Vinyl Windows and Cabana Door on our previous screened-in patio. I must say that without a doubt this is one of the best investments we have made. The vinyl windows with screens look great and the windows slide from side-to-side to allow fresh air to come into your home. These windows keep the pollen and rain off your patio and make your patio room more livable. We love these New South Vinyl Windows and Cabana Door and would highly recommend this product to everyone.
Crew did a great job. They were professional and cleaned up the areas after the windows were installed. Completed within 5 hours. The process was done in a timely manner. Decided to go with NSW close to the end of February and windows were installed close to the end of April. Timeline is close to what they had indicated.
I'm very satisfied with my new windows. From the initial consultation to the install everyone was helpful and patient. I was very impressed with how quick the process went. My other windows were original to the home, 1976, super thin so you could feel the outside temperature and hear every conversation. The new windows are keeping the house cool and I'm no longer distracted by outside noise.
The New South Windows team was very professional, responsive, and made me feel at ease with my 5 window replacements. I would definitely recommend them to anyone and will probably use them again for my sliders (the next project). Thank you
NewSouth Window Solutions Company Information
- Company Name:
- NewSouth Window Solutions
- 10741 Crossroads Commerce Boulevard
- Postal Code:
- United States