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Maytag Microwaves
Overall Satisfaction Rating
1.29/5
  • 5 stars
    4
  • 4 stars
    1
  • 3 stars
    1
  • 2 stars
    16
  • 1 stars
    105
Based on 127 reviews that contain star ratings
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Maytag Microwaves

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165 Maytag Microwaves Consumer Reviews and Complaints

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Page 1 Reviews 1 - 30
Rated with 1 star
Verified Reviewer
Original review: March 4, 2019

It seems to be a broken record with other reviews. I had a 2 year old microwave and the door doesn't recognize that it's closed. Which means it won't turn on when I close the door. So you have to open and close it maybe 30-50 times and sometimes it works. I call Maytag who schedules a company but doesn't disclose anything about the warranty or service cost. I was thinking it would be a nominal fee since it falls under a 10 year warranty. The company calls and confirms the cost and I recheck with Maytag who said that the warranty only covers parts. So I buy a $300 microwave and have to pay $160 for a service visit because your company made inferior parts. Absolute sham of a company. Buyer Beware...

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 22, 2019

Purchased this Maytag microwave brand new on April 2017. In January 2019 began to have issues with the display reading open/close door. Maytag would send a repairman for $160 to take a look at the problem. Parts of course are extra. I will never buy a Maytag product again.

2 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Feb. 20, 2019

We loved the YMMV4206 microwave - at first. After the warranty was over, we started having issues where we would put the food in the microwave and try to enter the time, we'd get the message to "open door and close door". We'd try that and for the next few months it would work. At the 18 month mark, that's all it would do, was tell us to "open/close door". We ended up unplugging it and it has been unusable since before Christmas. When I call Maytag and related to the support staff our problem, they were of the attitude that it is out of warranty and we can send someone out to take a look at it - for $130 + HST without even repairing it, that would be to "diagnose" the problem that we already know, then we would have to wait for them to order the part and come back. Do Not Buy this product.

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Rated with 1 star
Verified Reviewer
Original review: Jan. 29, 2019

Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.

3 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 7, 2019

Model MMV4205FZ3 microwave hood combination. No problems with open door signal yet. However, light over the stove burnt out. When removing, it exploded.

No didn't unplug first. Previous microwave didn't have a problem with this. Instructions are useless. Didn't say to unplug and doesn't provide a model number for the bulb. Consequently, we have now purchased 5 different bulbs and they don't work. Tested socket and power is going to it. Rep at Ace Hardware said he had heard about this happening several times and provided what was to be the correct bulb -- didn't work.

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Rated with 1 star
Verified Reviewer
Original review: Dec. 15, 2018

I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 12, 2018

I too have the open/close door error on my Maytag Microwave MMV4205FB which I purchased from Lowes on 1/25/17. After reading all of the reviews on faulty

door switch replacements which were also faulty, I can only contact Lowe's to urge them to discontinue selling Maytag Microwaves. I will also search the internet to see if I can replace the door switch myself. Nothing to lose.

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 6, 2018

Keep having the problem, the display panel tells me to close the door when the door is closed. I had a repairman repair it. 2 months later it started happening again. I'm buy another microwave. It doesn't make sense to have it fixed again.

2 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Nov. 28, 2018

My Maytag microwave caught fire and burned our cabinets and wall. We had just arrived home from vacation and our fire alarm went off. No one was using the microwave at the time, it just caught fire. We put the fire out with the extinguisher and called the fire department. Our wall and cabinet are charred and our house smells of burnt plastic and is covered with the residue from the extinguisher. Maytag sent a technician to investigate the microwave and, just like the fire department, determined that the cause was internal within the microwave.

A Maytag agent called us and offered us 10% off a new microwave and 15% when we told them our house had been damaged plus we wouldn't have to pay tax. They'd even deliver and install it for free. According to my estimation, that's probably less than $50. They told me that the microwave had no value and tried to make it seem as though they were being generous. It's an 11 year old microwave but there should be some kind of warning that they spontaneously combust after a certain period of time. If the microwave had just stopped working because of age, that would have been understandable and I would have just purchased another the next day. Instead these microwaves just self-destruct and Maytag seems to be ok with that. I was not surprised that they had a 1.5 star review when I came here. I have 4 kids, ages 2-9, who wouldn't sleep that night because they were afraid of the microwave.

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2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 11, 2018

I will never buy another Maytag product again. Like all of the people on here, I am having problems with the door switch. We try to reheat a plate or beverage setting the length of time, hit start and it tells us to open the door and close and hit a number and nothing happens. Try to reset the clock and factory reset and nothing happens. I still have 3 months on the warranty but it sounds like Maytag will have an excuse not to fix it. Never again.

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 1, 2018

Our Maytag microwave, which we bought based on Maytag's supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! That's ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 25, 2018

Within 1 month Maytag sent 2 repairmen to repair my microwave. I paid $271.20 for the repair and part. The same 2 parts used the first 2 times were ordered again and I was told that Maytag could not get them again. The service and parts are supposed to be guaranteed for 3 months. Maytag refuses to refund me; offering me 15% off a new purchase. I would not buy from Maytag. They lost a customer.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 24, 2018

I purchased a new Maytag microwave from Lowe's barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.

4 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: May 26, 2018

I've had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesn't come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.

18 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: April 2, 2018

Purchased the Maytag MMV405DS Microwave and matching refrigerator from Best Buy in 2016, they were exactly what we had been looking for. Little did we know of the problems we would have with the microwave. At the one year mark the infamous open/close door problem begin. Luckily we were still within the warranty period since it was repaired at no charge. However six month later the problem re-occurred, we are now out of warranty and have little recourse. Maytag should have by now have come up with a fix. I find it hard to believe they are still manufacturing this microwave and selling this product knowing it will fail. We have little choice but to replace it with another brand which will not match. Suggest anyone looking for appliances stay away from Maytag.

14 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 5, 2018

We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I can't believe we've only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didn't close, I thought I forgot to close it. But after reading your reviews I now realize it's one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!

15 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 27, 2018

Bought and installed 2016. The door not staying latched WHEN OPERATING began same year. So had to make sure to triple check door before operation. Then in 2017 the stupid thing keeps coming on by itself. We'd be sitting in the living room and hear it come on! Now it is unplugged. What a disappointment from such a well known company. I guarantee the replacement will NOT be a Maytag.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Resolution response: March 7, 2018

Update 3/7/2018.
I have been without a working microwave since 1/23/2018. Technician sent from Maytag came out to repair it and said he needed to order a new "board" and "door switches." These items were installed on 2/26/2018 but did not solve the issue. The technician said the microwave needed to be re-wired completely and would schedule for the microwave to be removed and brought to shop where it would be repaired.
After I called Maytag and explained the situation they told me they would replace the microwave (with the same model.)

I called today to get an update on when the 'new' microwave would be installed and they said not for another 14-21 days!!! After expressing my displeasure at the whole situation I was told by the Maytag representative that I could choose any new microwave model (under $399) from the lines of Maytag, Whirlpool, Armana, or Kitchen Aid. It would take about 14 days for delivery and they would schedule the installation at no additional cost to me. So now I am researching microwaves again!!! I'll update this review once the new microwave is installed.

Original review: Jan. 18, 2018

Model number MMV4205. Purchased this microwave on 1/28/2017 and had to schedule a repair for the Open/Close Door malfunction almost immediately. This issue has been on and off for the entire year and in most cases seems to resolve itself within 24 hours. Two days ago it became suddenly much worse and the microwave is unusable. A repair technician is scheduled to come out next week so that will be a total of 7 days without use of microwave. The warranty is up at the end of this month. Very disappointed in Maytag and will never purchase another Maytag appliance in the future.

13 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 17, 2018

Bought a Maytag microwave model MMV4205DS and I too have had an issue with open/close door display. Just like other reviews I've read it started out once in a while for the first year then began happening more often til it stopped working by the second year. I also read someone asking why there isn't a class action lawsuit? Good question. Way too many bad reviews on same issue. If I knew how and if we could start one then I would. Thought we could trust a company that's been around for so many years. Wish we had check into it more and I have learned from other products to do just that from now on. Have a backup microwave by GE from WalMart we've had for 10 yrs still working.

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 7, 2018

Purchased a Maytag OTR microwave in May of 2017. Started having issues with the Open/Close Door malfunction by September. Repair came out and essentially told us to keep opening and closing until it worked. It is January 2018 and the issue has gotten worse. My question is, since Maytag is keenly aware of the problem and has for years, based on other reviewers on here, why hasn't a class action lawsuit been filed? These appliances are expensive and it sounds like many of us have been taken to the cleaners!

15 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 2, 2018

I bought the product thinking Maytag - should last a long time. Sadly I was wrong. Bought the microwave from Home Depot in May, 2016 and had it installed by them. The product worked fine for the first 14 months. In fact I thought it was great. It was quiet, heated things quickly - a great product. In July, 2017 I started having problems. The product would start. I was getting a message to 'Close the door' to start the microwave, even though it was closed. When this would happen I noticed that when the door was open, the light wouldn't come on. It would require multiple open/close until finally the light would come on (when door was open). Only then, when I closed the door would the microwave operated as it should. I lived with this inconvenience until Dec, 2017. Of course - over the holidays is when it decided to quit working entirely.

I did my digging and found problems with the switches. I replaced 1 switch - still didn't work. The cost to have a repairman come out is ridiculous (Sears wants $250). My frustration was growing and my confidence in the product was waning. So time to get another microwave. I was done. Frustration and anger doesn't begin to describe my feelings. I went with another brand. It isn't installed yet, it should happen this week. In the future I will tell friends to avoid Maytag microwaves. Apparently they just don't last. I realize this isn't a top of the line microwave, I only spent $299 (plus tax, installation...) but really - shouldn't it last more than 14 months before it starts giving me problems? Very disappointed!!!

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18 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 30, 2017

So we bought the whole Maytag kitchen appliance FZ (fingerprint resistant) series suite. That was such a mistake! I'd give the part numbers but I think this applies to Maytag in general as it sounds like all of their appliances suck. Ours are 1½ year old and I already want new ones. Over $3,600 for junk. We knew it was no Viking or Sub Zero but didn't expect to flush $4k down the toilet either.

The microwave is an over the range type and we have it vented to the outside of the house. The vent works like crap to remove the steam when you have a large pot of water boiling on the stove top. I can put the fan on high and barely any steam goes up the vent, most of it ends up soaking the microwave door to the point where I have to towel it off. The vent will hold up a paper towel so I know it's pulling air but the location of the vent in relationship to the large front burners makes it useless. And the self cleaning is as others have already stated - A joke.

We bought the fingerprint resistant SS and I would rather have the fingerprints than all of the scratches. Today, and this is no BS, I had a lottery ticket on the fridge under a magnet and I pulled the ticket because I wanted to check the numbers, well I slid the paper about 4 inches while it was still on the fridge under the magnet and now we have these fine scratches everywhere I did this. It wasn't the magnet because it has a felt backer on it, I took the paper off and slid the magnet all over the place, no scratching. I can't believe a piece of paper would even leave a mark at all. This is aside from some larger scratches that someone in the house must have used a feather duster on it or something.

The French door fridge is loud and the ice maker is huge! The slide out basket in the freezer always gets cockeyed and stuck like it's coming off the track. To line up the door tops you have to adjust the feet on the bottom of the fridge. I have to put ours out of level to get the door tops to line up, well this makes it look terrible in the cabinet space so you have to make a choice of what is uglier - that's just bad engineering. Our old fridge (GE) you could adjust the doors right on the bottom of the door. It's like they forgot this and said, "Well you can just tip it one way or another to get them to line up, ya let's put that in the manual." The dishwasher sucks, plan on rinsing everything, even the silverware doesn't come clean. No it's not our water.

We are so disappointed in this brand which used to be considered very good, what the heck happened? Ship manufacturing over to China? And another thing, I highly doubt this is stainless steel. I know there is ferritic and martensitic stainless that are magnetic but I'd bet all of my appliances that this is just regular carbon sheet steel with some coating on it to give a stainless steel look. All except for the range, that is different and doesn't scratch like the fridge, microwave, and dishwasher. Not sure why but probably has to do with the heat so they couldn't use this junk coating, just a guess though. Anyway it doesn't matter, all of the appliances are a complete waste of money. Poor design, poor performance, poor durability, pure junk!

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10 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 28, 2017

Less than 2 years old model MMV5219DH started saying door wasn't closed. Called & they said only the microtron was covered. Then a day later the whole thing doesn't work. Looked at all the reviews and find this is a common problem and that Maytag no longer makes a good product and does not stand by their so called 10 year limited warranties. Also that Whirlpool & Frigidaire all also made by them. Will not buy any of them again.

14 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 7, 2017

We purchased this product (Maytag OTR Microwave/hood) Mar. 2016, along with a bunch of other Maytag appliances (so that they match). One year in, we got the infamous open/close door error. It's a pain, and I was thinking of replacing the sensors. HOWEVER, the darn thing went ** up a few days ago! NOTHING works. It is like it is unplugged. We've checked the breakers and the plug in. All of that is fine. Why is it that the Wal-Mart Microwave I bought for $50 nearly 20 years ago still works like a charm? This is a real lemon. STAY AWAY!!!

18 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 25, 2017

I have just joined the open and close the door Maytag Club. Purchased four Maytag products on Black Friday 2017 as I always trusted Maytag. Only disappointed to have my microwave (MMV4205D-4) come down with the virus (open & close door) that has plagued so many unsuspected owners. Almost made its 1st year anniversary. Now I see this has been going on for years and all they do is add different model numbers at the end. Luckily I'm in the 1 year warranty and repairman coming next week. Now I question if I should take the extended warranty as I see this is going to happen again down the road. And will the extended warranty cover it? Guess the Maytag repairman isn't sitting and waiting for repair call anymore. He is being kept busy!

19 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Oct. 14, 2017

I, too, am absolutely done with ANYthing Maytag. We purchased our Maytag microwave model MMV4205DS-1 in January of 2016. Within the first year we experienced occasional "open/close door" issues due to the faulty door latch switches. Now it happens virtually all of the time. The "ten year warranty" is a joke; it is just a come-on designed to deliver a false sense of security that Maytag will indeed stand behind their worthless products when in fact they won't. I am so disgusted with them.

24 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 18, 2017

Door switches bad after 18 months of little use. We are a retired couple in Florida and spend half our time up north. Maytag has a big tag attached that boast 10 year warranty. Turns out that it's a very mis-leading warranty. It only covers parts if you can prove them defective, per customer service. NEVER AGAIN WILL I BUY A MAYTAG ANYTHING.

22 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Aug. 5, 2017

I bought my microwave in Nov of 2015. We began having problems in April 2017. When you cook or warm something up it gets hot. The light won't come on and the display continues to say open/close door. After about 4 hours of cool down time it may or may not restart. After contacting Maytag I was told I should have purchased the warranty. They also informed me that they do not have repairman in my area. We have just replaced all appliances with Maytag so now I am concerned they are all junk. We did buy warranties on the major appliances, but how will they repair with no repairman in my area.

Maytag used to be the best appliances but after this experience and now I have a broken microwave after only a year and a half that they don't stand behind, I will never purchase any Maytag again. It also seems that this is not the only issue they are having with their microwaves. I have contacted my Lowe's where we purchased and they even made a Maytag call with no results. Maybe the suppliers should stop promoting and selling their items. We replaced a 22 yr old Kenmore microwave that was still working that's why this is so heart breaking. Stand behind your products. No wonder you don't have repairman. They would never get a day off from repairing your junk.

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16 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: June 3, 2017

Under no circumstances should anyone buy an MMV4205DE or maybe any Maytag microwave. These units contain defective door switches and will fail within a year rendering the unit useless. The engineer that got the bright idea to protect us from starting the microwave without opening and closing the door along with the engineer that designed the defective switch scheme should be fired immediately.

I purchased the unit March 2016 to replace a 10-year-old Maytag that had a failed magnetron, no problems ever with the door switches! This unit started to act up in Dec 2016 with the fatal open/close door problem, I am an EE so I opened the unit and checked the switches and found they were defective, replaced both for $80 and 6 months later the problem is back. I am buying another brand as I don't have time to deal with the problems with this unit. I now have the old white 15-year-old unit that I replaced years ago sitting on the counter to use while another unit is on order. Unit is heading for the landfill next month. Never buy a Maytag microwave, they all have the same problems!!!

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21 people found this review helpful
Rated with 1 star
Verified Buyer
Original review: April 10, 2017

Do not purchase this microwave! I checked the reviews and thought they couldn't all have the same problem. THEY DO! This Maytag Microwave MMV4205DS1 has some faulty switch in the door latch mechanism. The warranty repair company came and adjusted the switches... and then fully replaced the switches. Each time it worked for about 30-60 days and then the same error would repeat itself. Never resolved... buying a different microwave. Be sure to check all reviews for repetitive complaints.

This microwave will NOT function AT ALL with the 'door open/close' message. Here are the details of our microwave. Purchased from Home Depot December 2015. First experienced the open/close door message around June 2016 (6 months after purchase). With the open/close door message, the interior light will not come on, the keypad will accept entries but will give the open/close door message as soon as start is pressed. Repaired under warranty August 2016. Repairman tightened and replaced one of the two fuses behind the metal plate. Also moved the door connectors as far as they would go to help with the door sensor issue.

Worked until mid-December. Same message reappeared. Called repair company. Still under warranty. He order new switch parts and installed in January 2017. Microwave worked for 2 months. Then same exact door/open close message. Called repair company. Since we do not have an extended warranty, the parts would be covered but not the labor. DO NOT PURCHASE THIS MICROWAVE or any other microwave that has reviews listing a "door open/close" issue. It will not go away! ...and you will be very frustrated.

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20 people found this review helpful
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Maytag expert review by ConsumerAffairs

Maytag has been in the business of providing home appliances for 100 years. They sell washing machines, microwaves, heating and cooling units and much more for the home. They promote their products as the "hardest-working helper in the house."

  • Large capacity: Maytag doesn't bother with small microwaves, instead you'll find a small range of high-volume models reaching up to 2.2 cubic feet in size.

  • Color selection: Every Maytag microwave comes with a color selection. Choose between black, white or stainless steel.

  • Charcoal odor filter: Keep cooking smells from overwhelming your kitchen and home with the odor filter.

  • 10-year warranty: Coverage for parts and internal damage is included for 10 years.

  • WideGlide tray: The tray holds dishes up to 10" x 15" that would never work inside a turntable-style microwave.

  • Best for: Large families. The size and basic functionality of the ranges makes these ideal for families.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Maytag Microwaves Company Information

Company Name:
Maytag
Year Founded:
1893
Address:
553 Benson Road
City:
Benton Harbor
State/Province:
MI
Postal Code:
49022
Country:
United States
Phone:
(800) 344-1274
Website:
www.maytag.com
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