Maytag Washers & Dryers Reviews

I am extremely disappointed in the product. My husband and I purchased the washer and dryer about 3 years ago thinking it was one of the best. The reason for this was I had a Maytag washer for over 30 years and had very few problems with it. It was still working when we purchased the new ones. Now less than 4 years later, it will cost at least $800 to repair the product and about $650 is in parts. I take good care of our appliances and this really irritates me, that we trusted a product this much. Now I hear from a lot of people that they also had this product and had the same problem. My question is, why were they not recalled? Every salesman and individual I have talked to says the product was junk. Yes, we will purchase a new washer, after hearing the other horror stories about this product. I will not spend another $800 on repairs to have another problem with it. But I can assure you it will not be a Maytag, Whirlpool or Kenmore since it is my understanding they are all the same and will not stand behind the product they are selling. What a piece of junk.

Purchased Maytag Neptune TL - top-of-the-line - state of the art - $900 washer 4 years ago. I knew Maytag reputation and wanted to avoid problems and have the best and most energy efficient, water saving washer I could find. The washer knotted up my clothes and left soap in them. An extra rinse was required so no water savings as promised. Quit spinning. Called local repairman who told me the clutch was out and it was not worth fixing, charging me $65. Maytag says "Get Lost". There are so many problems with this washer, so varied, that there was obviously no QC at Maytag. The washer is a Lemon and Maytag (now Whirlpool) says, "Too bad - it is not our problem". My last washer cost $198 and lasted 12 years before needing a repair. Clear case of corporate greed. The $900 washer is now junk. I want to know if there is ever a class action suit.

About four years ago, my wife and I purchased a Maytag washing machine, model # FAV6800AWW, along with the extended warranty. This past September, we started having problems with it. It stopped spinning. I called customer service and after several visits and several different parts were ordered, it was discovered that the part that I needed is not only not covered by the warranty, it's not even available. Maytag does not supply the item any longer! I wish I had known that when I first purchased this high efficiency washing machine.

I have had problems with my Maytag Neptune Washers & Dryers. First, the lid locks failed and we could not open the lid. Now during the extraction mode, it sounded like the machine will explode. It has become a noisy piece of garbage. I am now researching for an alternative washer. I will replace it immediately because I am tired of the repair bills. I have paid for the original acquisition cost 1.3 times over in repairs, not to mention our inconvenience. I owned the most expensive washing machine on the planet!

I purchased my Washer and Dryer brand new on Sept. 26th, 2007 and since that date, I have had to have someone come out and repair my washer three times. The transmission has gone out all three service calls! Even the 800 number on the washer at the Maytag center, the several times I have called has had to extend warranties on this appliance so they could have it repaired. The service man from Shelton Appliances with whom Maytag sets me up with every time says that he has never seen an appliance have so many problems in two years, especially the transmission every time. I have a copy of the work orders and history of calls made. They have been within 6 months of each call. I would like to know how Whirlpool plans on making this right to me as the customer. It has been a very stressful and inconvenient matter. When you purchase something brand new and spend your hard-earned money, you expect it to operate properly and not have to be repaired every 6 months in the past year. Please make this right! The Dryer Model # is MED5570TQ and the Washer Model # is MTW5570TQO.

I had a Maytag washer delivered on Aug. 7th and have been trying to get it repaired since Sept. 17th. The first company, A&E, never showed up and the second company that was sent, Accurate Appliance, came to my house on Sept. 21st and told me it needed a new timer and it would take about four days. I'm tired. I cannot tell you how many times and left voicemail messages to return my calls without success. I called Maytag and also kept getting the runaround and was told they also left messages in my behalf and also faxed them but did not receive an answer either. The supervisor they gave me to call is the Carlton at 866-64-7146. I talked to him and he was going to see what he could do now. I cannot get him to answer either or return my calls. By the way, this was a brand new washer that I purchased.

My Maytag Bravos that was purchased in 2009 has severe internal damage. Maytag replaced it In October 2009 with the same model and the internal part was damaged again. There’s long delay in sending the part to the agent. The agent tried to fix it, but the part was defective. I wanted a replacement model and not a part due to the delay. The manager (Aaron) stated they couldn't replace it until the third time that it will be broken. Also, they lied about expediting the part. They didn't send the claim form for damaged carpet (water damage). This is general disrespect for the situation. The economic result was over $1000.00, not including fees to others for water use. I need a washer every day due to a special needs child.

Maytag Neptune, not sure of the year. Annual visit from the Maytag repairman, not so lonely anymore. The wash sounds like a jet engine in my den and OMG, the mold. Then the computer jams and you have to take the entire soap dispenser thingy apart. I cannot watch TV when it is going due to the sound. My local repairman said the Maytag quality has plummeted and he no longer recommends the products. He only repairs but will not sell them and he has supported Maytag products with his father for two generations. It sucks to be a Maytag. The repairman, not so lonely anymore.

I purchased a Maytag Centennial washer and dryer in July. The "hand wash" cycle is a joke. I truly cannot tell the difference between normal, delicate or hand wash - they sound the same and the clothes come out the same (wrinkled). I have had the store where I purchased the appliances come out and they say the cycle starts, washes and stops as it should. I do not disagree - it is how my clothes come out that concerns me. I hate this washer.

My 4-5 year old Neptune TL that we spent about $1,100 on needed its 2nd clutch ($179 part). When I called Maytag, they told me the warranty is what it is, and all subsequent repairs after it expired were my problem. Stay away from this company since they care nothing about product quality or customer service. Guess the joke is on me for believing Maytag's hype. Bored repairman indeed! He's bored because those of us with these expensive machines can't afford his services.

I bought a new Maytag w&d in 2008 thinking I was buying like the old Maytags were, a superior product! It's not even! I hate these worse than anything I've ever had! The dryer squeals and I've had a repairman out telling me that's just the way it is. The clothes come out of the washer in huge knots and unless you spend the time shaking each one out, they'll come out of the dryer in a huge knot too! It takes forever to dry several cycles! So I know I'm not saving any energy with this unit! It's a piece of **! It's the worst investment I have ever made! And people wonder why we Americans buy foreign products?! I'd never own anything but a Toyota! It's guaranteed my next W/D will not be American made either. Ugh! I'm disgusted as **!

My Neptune washer was purchased in 2002 for our new house but was not used for 1 year. After moving in and using the washer a short time, all the gaskets and rubber parts began to mildew. By accident we found that Maytag was replacing this faulty material. A local repair shop completed the repair and said it wouldn't do any good, that the mildew would reappear. Has it ever! It is in places you can only see, but not clean. It is in all the gaskets and rubber parts. It is on the softener dispenser. It stinks up the laundry as well as the utility room. We are afraid of the mold/mildew issue.

My 4 year and 2 month old Maytag Neptune washer broke. I called Maytag warranty service, which in turn set up an appointment with A+E Factory Service for a repair visit. This visit cost me $129. The tech from A+E Factory Service told me the machine would cost $630 in parts alone to repair. Not happy with that news, I called Maytag and was transferred to customer service. They told me that I could get the parts from them at $530. I told them no. I'll buy another machine. It won't be a Maytag, but I feel that one of their washing machines, which is not yet 5 years old, should run for many more years without a breakdown of this magnitude and cost to me, the consumer.

I purchased a Maytag Neptune TL in August 2006 from Lowe's in Columbia, Missouri. It immediately needed locks replaced. Soon after, it needed the tub, gears, etc. replaced. The Maytag repairman came and repaired all the items. He stated that it was basically a "rebuilt" machine now, and we shouldn't have any issue with it for a long time. Well, now it will not complete a wash cycle and stops in the middle of any setting. I don't understand why Maytag would promote and sell such a product that needs so much repair.

In April 2005, we purchased the Neptune top loader washer and dryer at a local Home Depot store. Exactly 3 months after this purchase, we encounter our first problem with the washer locking sensor. Initially, we contacted Home Depot about the problem. They informed us that the problem was a manufacturing problem and therefore, we needed to contact Maytag directly. We then contacted Maytag and reported the problem and were told that we would need to contact one of their technicians to have the problem fixed. Upon diagnosing, the technician determined that the washer computer board needed to be replaced.

We bought a Maytag Neptune washer and dryer in 2003. We now find out that the bearings are going out of my washer. As my husband and I are the only people in our home, I only do laundry for the two of us. I have taken very good care of this set; they still look showroom new. We chose Maytag with the belief that this would last through our retirement years. Now we are told that the repair will be well over $500.00, because the tool the repairman had to buy for this repair is around $1,000.00. I think if this was a known problem that Maytag should have had a recall and fix this with no charge to the consumer.

We purchased a Maytag Front Neptune and dryer in December of 2000; didn’t have any problems until 2007. That’s when we had to have the circuit (mother) board replaced at a cost of just under $300. Now in June of 2009, the machine would not spin. We had Sears come in and they replaced the timer. When doing so, the serviceman then tested it and popped the breaker. He then said that we needed a new starter and another piece that goes with it. We waited for over a month and were finally told they (Sears) could not find the part anywhere to fix the unit. We could not wait any longer so we went out and bought another washer as the cost of going to the laundry mat was getting expensive. To date we have a Neptune sitting in the garage with a broken start button. It’s hard to believe that a machine that is 8 years old is obsolete for parts. It makes me feel that someone is trying to hide something from the public on these units.

I bought a Maytag washing machine 2 years ago and have had nothing but the same problems everyone else is having with it. It’s a Maytag Neptune Front-Load machine and I just paid $400.00 to have it repaired because they put faulty parts in them which required me to have to replace a bunch of other parts because they all needed to match and work together in order to operate properly. My warranty says the motor is covered for 5 years and that was what went wrong but because the harness and controls only go with the new style replacement motor, I had to by all of that also. It was their mistake by making the units faulty in the first place and I am so disappointed with my original purchase. Consequences: $400.00 when I already paid $1,700.00 for the washer and dryer expecting it to last more than 2 years.

I bought my Maytag Neptune frontload washing machine 3 years ago. For the last 6 months, every load I wash smells musty and I have to wash them again to try to get rid of the smell.

I purchased a new washer and dryer in 2000. I was sent an extended warranty by Accent Amana. I paid and renewed these contracts. My current contract is good until 12-26-2010. Once again the dryer doesn't work. I called to set the appointment for repair and I was told that they already have invested more in the dryer than what I paid for the dryer, and will not service it or replace it. What the hell kind of warranty is this? As long as you don't use and they make money, that's fine. I bought it for protection against a poor product. These things are all scams. They take your money and refuse to live up to their end of the bargain. If the product is sub par, it should have been replaced.

We bought supposedly top-of-the-line washer and dryer in 2006 and today, the washer wouldn't spin and my clothes were locked in the washer. None of the helplines provided technical support and the first service appointment available was in 4 days. It is not cost-effective to buy these products that are so highly advertised as being superior. Bottom of the line with fewer bells and whistles are the way to go for me from this point forward.

I purchased a Maytag Legacy Series washer in late July 2008 from Home Depot. For the last few weeks, the washer has been making a loud, metallic banging sound during the wash, rinse, and spin cycles. To rule out the possibility of unbalanced loads, I ran the washer without any laundry items in the tub. The machine was also checked for level. I called Maytag's 800 number and was told that this was an unusual complaint and that there was no history of this noise being a widespread problem. The representative then informed me that Maytag may cover the cost of any defective parts, since the washer was so recently out of warranty, but any labor costs would not be covered. I thought perhaps that I was just unfortunate with this particular washer, then I came upon this website. This noisy operation must be well known to Maytag and they refuse to compensate purchasers for defective design and/or materials.

This concerns the class action lawsuit of the Maytag Neptune washer for mold/mildew (link below). My washer model MAH5500 is one of those mentioned in the article, but I bought mine in August 2005. Is there a suit or remedy for the mold and mildew this washer maintains on a daily basis? I'm so upset. I've been searching for help about this washer. It's been stinking for years. I am so upset to finally come upon this article and still find no remedy for my hardship.

We have called Maytag several times since August 3rd or 4th. The technical repairman visited our home and stated the door led lock switch. It has been replaced twice concerning the repair of our washer. It has been nothing but problems since our purchase. My husband spoke with Sherl and Natashia. Also, he has spoken with M&C repair company. Sometimes the repairman does not return calls, claims he had ordered parts but cannot find the parts. We have been without service of our washer. I am not using the laundromat. This is the purpose of us making the purchase of the Maytag washer. We should be entitled to a new washer with all the problems we have gone through with the service, from one person to another, and yet no results.

The service man showed up before 8:00 am and he left at 7:56 am. We saw him at our mailbox and tried in vain to flag him down. We called their 800 number and advised them to make another appointment. We called another service company and got immediate response. This will be the last Maytag appliance that we will purchase.

My gasket on my Neptune washer was replaced due to mold. It has resurfaced and in addition, the gasket started to rip in the middle. I need to know if there is a solution to this problem. I do not want to call Sears again for this problem. I understand that the time on the class action law suit has passed. If you could advise me, it would be greatly appreciated. The first repair was $350.00 and a new door needed to be replaced with the gasket. I don't know if they put it in correctly when they replaced it.

After searching the internet about what washer to buy, because my Neptune has had 5 repairs in the last year and I'm waiting for the next one to be done. I have had the parts for 3 months, but it has been an issue with Sears. I just found out there was a class action suit. I was never notified of this. Is there anything I can do to get my machine replaced? There has to be a lemon law somewhere with this machine. Or since I purchased an extended warranty, can't they replace it since the same work has been done 5 times this year. Can someone help me with this? I also noticed on several blogs that there are a lot of people with the same question.

We purchased a Maytag Neptune washer and Maytag Neptune dryer in September of 2000. The cost of the washer was $999 and the cost of the dryer was $549 plus $10 for parts. The panel control board on the washer failed in June 2004. It cost us $397.12 to repair it. We had no idea there was a class action suit against this machine and paid the repair service charge. Didn't the service man know? This week the control board for the motor, located at the bottom of the washer failed. At $75 for a Maytag repair man to come and look at it, his estimate for the control board alone was $250 and that did not include labor(approx $200).

I bought a front loading, top of the line Maytag washer and dryer, put up on a pedestal to help my aging back. My wash never smells clean! My clothes come out still, and smelly from the dryer. The washed clothes smell musty, and are to hard to bathe with. I'm following manufacturer's directions for the products to use and how to use machines. I'm over $300.00 disappointed.

We bought a Maytag Neptune top loader from Lowe’s on July 27th, 2004. Only 5 years later, it was having problems spinning. We called a repair man to fix it. He replaced the clutch, but then it still was breaking. The repair man got a closer look and realized the bottom of the tub was rusting and leaking. It has a very bad odor and looked like mold had started to form. This is ridiculous that something that we paid a lot of money for did not last more than 5 years. I will have to buy a new washer because the Neptune will cost too much to fix. It is not cost effective to fix it.

I have a Maytag Neptune purchased in 12/21/01. I have received paperwork regarding a recall, but, I didn't act upon it. It currently is not working correctly. Is there anything I can get from Maytag? If so, where do I start??

I have a Neptune Maytag washer. It has mold on the door that keeps coming back. I researched on the internet about what to do and saw many people with the same problem. I also saw that there was a lawsuit against Maytag to fix the problem or reimburse some of the money. This is the first time I heard about this. I would like to know if there is anything I can do to fix this problem. We bought the washer and Maytag dryer in 2005 and were not happy with the product. Consequences: constant smell of mold. It gets on the clothes when you take them out of the washer.

I purchased a new Maytag Bravos washer and dryer. Both were horrible to the extent that I had to send them back and buy a different set. The washer twisted articles into a tangled mess, didn't get clothes clean, and put in wrinkles due to the constant intense spinning. The dryer caused more wrinkles and would change cycles on its own; e.g., if I specified 20 minutes, after that time, it would re-set to 60 minutes. And it's much too hot! I had to watch both machines constantly to prevent damage to clothes. The technology is seriously flawed in these machines.

Bought top-of-the-line Neptune front-loading washer & dryer stackable in 2001. No problems for the first five years and I LOVED the machines! Then in 2006, the washer stopped spinning; the cycles would finish with clothes soggy wet. So I called the repair line from Maytag's website. Although they come through on the repairs, it's $75/visit with limited warranties on the parts & labor (3 months). As soon as the three-month time period expires, the washer stops spinning again and I'm out another $75. It costs $200/year to keep the machine running; it may be cheaper to purchase another front-loader...but NOT from Maytag. I'm thoroughly disappointed with the brand.

Under the name Maytag, the company designed and sells a HE washer that develops mold, mildew and odor-causing residue in hard to reach areas, which I bought in recently. Today, I received a letter from the company that proudly announces a new Affresh Washer Cleaning Kit they want to sell me. So we now have a company who sells a poorly-designed product (washer) and then created a new product which they now want to sell me to overcome their design flaws?

My Maytag Neptune dryer drum seized without any sign after only three years of use. Maytag and Sears offered $200 towards a $608 repair bill. However, we paid about $1200 for this dryer with the idea that Maytag appliances last long and Sears backs up their sales. This certainly wasn't true.

Maytag Washer SAV205 DAWW Legacy Series was purchased in October 2003. After about 6 months, the washer became really loud. Service on the washer was still under warranty. The washer was fairly quiet for another 6 months and then became really loud again. I had a service call again (not under warranty). Repairs including service call were approximately $165-$185.

I bought this Maytag Atlantis in 2005 and within the first 6 months, the transmission went out on it. In less than a year, the problem arose again. And because of the warranty, they came back out again and did an adjustment that worked for a couple of months. The warranty ran out and then now some of the cycles quit working. I have to use the extended spin and sometimes the extra rinse to get a load of clothes clean and to get the water out of the clothes. It is putting holes in the clothes too.

The dryer filter assembly on my Maytag Neptune dryer does not fit flush in the slot causing clothes to repeatedly get hung up on the corner of the filter twisting them up, tearing them, or breaking straps. It's frustrating to pay as much as I did for a product to ruin my clothes.

In 2005 I purchased a Neptune Washer and Dryer from Appliance Connection in Moundsville, WV. It was over $1500. It has had to be repaired several times. On the 19th of August the repairman came again and I was told several things were the matter. The control panel had a problem, the motor had a problem, there was oil and grease on the floor under the washer. There is also mold on the gasket. I was advised that it would cost too much to fix it and I should just get another one. I was also informed that these brands were not being made anymore due to these same problems and that Maytag sold out to Whirlpool.

We purchased a Maytag Neptune washer and dryer in March of 2000. We paid top of the line prices expecting this machine to last 15-20 years. It has been nothing but a repairman's dream! Most recently, a bearing has gone out and I think the neighbors hear my washer in the spin cycle. Of course, it is out of warranty and Maytag won't even offer any incentives to help repair this machine or help us to buy a new one. I guess that is a blessing in disguise because I won't buy another Maytag! I hope Maytag doesn't claim to be a green company because we've certainly got a large heap of scrap to get rid of!

I purchased my Neptune Washer and Dryer from Sears on 11/25/03 with the extended warranty through 11/06. I had problems with mold in the second year. I asked to have the gasket replaced and was told that it was not necessary, just run the machine with hot water with 1 cup of chlorine bleach. On 8/8/09, the washer shut off valve failed. It flooded the laundry room, 1/2 of the bath, kitchen and eating area. All the tiles in the laundry room and bath were removed. 70% of the hardwood from the breakfast nook and kitchen was removed. Estimates are in progress. Sears could not find anything wrong with the washer. Consequences: Don't know yet!

My clothes smell sour and moldy when they finish washing. I called Maytag repeatedly when I first had my unit delivered. They told me that they had no other complaints and that basically it must be my imagination. I called them over several months with no help from them at all. I just went online and noticed that there was a class action suit over what they told me did not exist! How come I was not contacted? And is there anything I can do at this point? I feel I was ripped off by Maytag.

I bought a Maytag Neptune on Feb. 19, 2001 and have dealt with an awful smell ever since I have owned it. Black mold that I have to clean off the rubber seal. Now I have a bearing out of it. I went online to research the problem and saw where there had been a lawsuit over the smell and mildew problem. I was not notified about this issue. Very disappointed. The washer was not cheap.

We purchased a Neptune washer and dryer about 5 years ago. I never knew about the lawsuit. We've had the gasket replaced already. Now, the mildew/mold is so awful I just don't want to use it anymore. It stinks, etc. This was supposed to be the best, we certainly paid best prices. I'd love to just throw the whole thing out. However, I can't afford it. It appears that we've missed out on the lawsuit. Also, the dryer shrinks our clothes. I hang up all of my washed clothes - shirts, blouses, pants and underwear instead of using the dryer. A lot of work. Help?

I have a Neptune front load washer, and the machine has had a motor and timer replaced. The clothes do not come out clean. I have spots on the clothes after they are washed, even with the extra rinse cycle. I have taken apart the soap/bleach dispenser on the top of the machine, because it is rusting under the plastic dispenser, and the rust is flushed out when the water is being pumped into the dispenser, dumping it into the washer drum, and getting on the clothes. The other problem I have is that I have to use tweezers to pull out the wet lint, which stays trapped around the brushes that are around the grey drum seal, and this takes about one hour sitting on the basement floor. I believe this is causing a musty, mold smell when the wash cycle is complete.

The machine operated randomly, overfilling and running water out the front door while I was away. The repairman verified that all electronics and water valve are suspect and they cannot be repaired. The machine serial number is A9000346EG. Gwinnett Quality Appliance Sales and Service, Inc. was the one who investigated the machine.

Maytag Settles Neptune Washer Lawsuit. We have had a Maytag Neptune Washer and Dryer set since 2004. We have had and it still continues the same problems as other Maytag Neptune Washer consumers. Mold, bad smell etc. We were never contacted by any agency, court, Maytag etc., about the settlement, or even a class action suit. Our washer and dryer were registered with Maytag. We did purchased them locally from Home Depot in Vancouver, Washington. Is there any recourse for us to obtain one of their Washington machine replacement certificates? Thank you.

I bought Maytag washer in June 2006 and started to use it in August of 2006. I am out of the US three months during the summer to volunteer at an orphanage/school. Complaint: it is extremely noisy and moved around even when leveled. Repaired was called and it was fixed. Complaint: the washer will not drain and the pump won’t work. Repair service is slow. Complaint: one year later, the washer would not drain. Repair was called. Three visits were eventually fixed. The cause was a coin in the pump. A few months later, the washer would not work. Repair was called and it took two visits to determine the pump was broke. We replaced the pump in January of this year. Complaint: On July this year, the washer would not work. Error codes would not display. I contacted FixYa online. Good advice: "pump was bad.”

I purchased a Maytag Legacy Series washer and dryer with my tax return in 2007 thinking, like so many others, that this set up would last many years, like my parents' set had. Boy, was I wrong! The washer has been terrible. About 6 months ago, it started to sound like a piece of heavy machinery that had not been oiled for a year. Like most people, I am an extremely busy person and didn't have the time, or the money, to get it fixed. Over the last few weeks, it has begun to leak water more and more, to the point where we can't walk into the laundry room without bringing a canoe and a paddle!

I purchased a Maytag Bravos a little over a year and a half ago. I knew Maytag had had many problems with Neptunes and Cabrio but was convinced by the salesman at Home Depot that Maytag had fixed those problems. I have put up with damaged, torn and damp clothes for the size of the tub and water savings, but the final straw was this week when a power surge blew the electronic control panel on the washer. It will be $497 to repair, which is almost half the cost of the original washer. Maytags used to last for 20 years, now, maybe 2 years tops. What a disappointment. This will be the last time I purchase a Maytag product.

We purchased a Maytag Neptune washer and dryer in May '06. I have had several service calls for each. The washer circuit board has been replaced; dryer drum has been replaced. Units are only three years old. I found out today that my washer was on the recall list. I registered the appliances when we purchased; however, no notice was sent to us. Service person will be here on 31st to replace the felt gasket in dryer for the second time this year! There are six people in our family. I have no time for Laundromat. Is lemon law applicable in this situation?

I have a five year old Maytag washer. I've had nothing but trouble with it over the five years repeated service calls. Today, a repairman (from the official Maytag service company in St. Louis) told me, in essence, I needed to buy a new washer because this round of repairs would cost more than buying a new washer. Among the repairs were a new pump and belt, idler and spring, the main/triple seal. He said the main or primary bearings were out. The total repair cost was in the neighborhood of $490. So I paid the $89 service call and called customer service at Maytag.

I bought the Maytag Neptune washer and dryer when it first came out. I paid over $1,600 for the pair. I have had nothing but trouble with both, but especially the washer. Mold, mold, mold! I replaced the gasket twice. I replaced the circuit board in 2007 and today, it quit with a sopping load of clothes in it and I use a wheelchair and can hardly stand. I had to wring out the sopping clothes and will have to drag them to the laundromat. Maytag did not notify me of the class action suit. I found out about it after it was settled and their attitude was "Tough luck, it was on the news and in the paper." I don't get a newspaper and I don't watch TV. They should have notified owners as other companies do when there is a suit. The mold has been making me sick for some time. Now I have standing water in the washer and what am I to do? I'm not putting more money into this mess!

I have bought a Maytag Neptune washing machine back in 2001; I believe the year was that. I have only problems with it. I thought the mold smell must have been my dryer so I threw out my two-year old dryer to get a new one. I still get the mold smell and I don't use the dryer which means the washer has a mold problem. I didn't know that there was a lawsuit for this problem. Can I still put in a claim? I now know I shouldn't have had to buy another dryer but couldn't figure the problem until I have looked Maytag Neptune complaints. I have a warranty which cost me a lot of money and the Sears man keeps having to come back replacing the same parts over and over again. Is there anything I can do to recover my costs with buying a new drier?

I bought a Maytag Legacy Washer in 2007 from Home Depot. It is 2 years old. About 6 months ago, it started making noises on the spin cycle, now it has completely gone kaput. The ball bearings were ruined and the entire motor needs to be replaced. I just found out today that the transmission may still be under warranty. But labor, costs of repairs and all else I have complained about, have led my husband to just buy another washer, not a Maytag or Whirlpool (which, by the way, are the same company now). So, he bought a New Zealand brand, over $800, after we paid over $500, only 2 years ago for the Maytag Legacy. I will never buy a Maytag or Whirlpool again and I will tell all my friends about this experience (and how there have been so many similar complaints).

I own a Maytag Neptune washer (Model Number: FAV 6800AWW). I called Maytag service about the mold problem in the washer some time after the original purchase because we kept smelling mold. We were told that they could send service out to clean at my expense and that it's not their problem. I have been taking the top off and cleaning this washer every two months in order to keep the mold under control; otherwise, the mold grows between the tub and the plastic liner and the smell and growth of mold gets out of control. Even after you wash your clothes, they would still have a linger of mold.

I called Maytag service about mold problem in the Maytag Neptune washer (model # FAV 6800AWW) some time after the original purchase because we keep smelling mold. I was told they could send service out to clean at my expense. We've been cleaning this washer every 2 months in order to keep the mold under control; otherwise, the mold grows between the tub and the plastic liner and there’s smell and mold growth even after you wash your clothes. My wife is allergic to mold and could not figure why she was getting ill. I have continuously kept cleaning this machine. If there is anyone out there that has filed a class action lawsuit against Maytag, please let us know. My wife was getting ill from this stuff. We purchased a Maytag because of the name. Never again.

I purchased Maytag Atlantis at Sears in 2000. After 9 years, it broke completely and had to be replaced. I was not going to spend $500 when I could purchase another washer from a "made in the U.S.A." company! What happened to the Maytag quality control? Are they using "planned obsolescence" like what the car manufacturers are doing?

I wanted you to know how extremely disappointed I am in my Maytag washing machine. After 25+ years of marriage, my husband and I were in need of a new washing machine. Our old Whirlpool was 15 years old and had about 3 visits over those years from our repairman, when it was time to buy new. I talked my husband into going with the best - a Maytag. After all, we were not newlyweds but well-established career people and I did not want to have a mismatched washer-dryer setup.

My complaint is my Maytag Neptune washer. On 12-12-02, Maytag installed a PHA because of mold in front of the machine. It stopped that problem for a while. Now, two more problems: after the clothes are washed, they smell moldy. I ran the wash cycle with hot water and bleach several times. It still smells. Now, when it's on the spin cycle, it is so loud we can't stand to be in the house. What can be done?

I absolutely would never buy a Maytag washing machine and have also told friends and family not to. The Neptune constantly gets dirt and gunk on my clothes when I wash them. I spend more time cleaning my washing machine then my clothes. Dirt and scum collect around the rubber seal of the drum constantly.

I bought Maytag washer Legacy series, model number mtw5570tq0, from Home Depot on 09/05/07. On 08/21/08, 11 months later, we had to have the timer replaced since it would not turn and also sparked. This is within the one year warranty. I did not figure a washer that cost less than $400 would need a extended warranty which costs $337 for three years or $132 for one year; also, since my mother had a Maytag for over 20 years and needed no warranty or service repair the entire time. Guess what? Within 11 months of the new timer being installed, it is now not working again. So I'm guessing the timer has only an 11-month life.

My wife and I bought a new Maytag washer on 9/21/2008. Since the time we bought it, it has gone through 2 controllers; and just yesterday, 7/17/2009, it went out once more. Is there no end to this? What happens when the warranty is done? We paid around $600.00 for this washer, thinking we were buying the top brand to ensure no problems. But man, were we wrong! I cannot believe the number of problems Maytag is having. One thing is for sure, if I have to eat this and buy another washer, it sure won't be a Maytag. And I also will do all I can to spread the word - Maytag is crap!

I purchased a Maytag Top Load Washer in 2007 from PC Richards. It is now June 2009 and I was told by a PSEG technician that the problem was the transmission. I called Maytag and was told by them the warranty was only for 1 year for my model, MAV2755AW. Oh well, I guess this is how Maytag stands behind its products, 2 years and the transmission blows. How can a company do this to consumers who trust in their brand! Disgusted w/ Maytag.

My husband and I purchased a Maytag Neptune front loading washing machine (model #MAH5500BWQ) and a dryer through Sears on 9/13/06 to put in our new house. The washer has developed a very loud noise when it spins. I asked the Sears technician, who was here servicing another Sears appliance, to listen to the noise and tell me what could be wrong. He said the bearing was gone. I told him we had only had the machine for less than three years. He said he has seen the bearing go as early as eight months after purchase. He said the casing around the bearing is plastic and doesn't hold up. I asked what it would cost to repair and he said about $500.00 for the part and another $200-plus for the labor because it takes two men to take it apart and fix it. I told him that was as much as I paid for the washer. He said he knows, but that's the way it is. He said there have been many complaints about this issue. He said Maytag is now owned by Whirlpool.

After having my new Maytag washer delivered and trying out one small load, I found that the instruction book failed to list the problems associated with an auto-water level sensing feature. The machine will not fill with water or operate if the lid is opened. Therefore, if you want to add one more item to the existing load during the initial fill, the water level automatically fills to the maximum, even if only two small items are in the load. How can this be considered and energy star appliance when the automatic water conservation feature is inadequate?

On July 2, 2009, I hired Jose to fix my Maytag stackable washer in my home. Jose came along with another person named Chuy. I explained to Jose that the washer would wash clothes but that it seemed to not be spinning because there would still be a lot of water in the clothes as well as in the water after it stopped. Jose stated that the washer needed a water pump. When I asked for the cost, Jose stated the cost with parts and labor would be $200 and I would need to give him a $110 deposit in order to fix it.

I purchased a high-end Maytag dryer (model number MDE 508DAYW) only 5 years ago. Today, we were told the bearings are bad and that it would cost $400 to repair! The life expectancy should be much longer than 5 years on this machine.

I have a Maytag Neptune that has finally quit working. It never did really work well. It made a horrible noise while washing last week. It usually sounds like a jet taking off, but this was different. The repairman told me it is unfixable. One of the springs broke (probably from the violent spin cycles) dropped onto the motor/wiring then shorted out the circuit board. Good riddance! We spent a lot of money for this appliance and have been unhappy ever since. The washer we had before that cost 1/2 as much was so much better and lasted 20 plus years. The Maytag Neptune lasted 2 years?!

We purchased a Maytag steam washer, supposedly top of the line. Within one month, the machine would not work. It was obviously defective, but we were told it could not be replaced. We waited for a week before anyone would come to look at the machine. We waited another two weeks before anyone would come back with the part. During that two weeks, we attempted to contact the service providers, but they would not return our messages, would not answer their phones and even turned them off after we attempted to call.

Maytag prides itself for product durability and integrity. The metal of the dryer drum cracked. It is caused by one of the following reasons; design flaw by using lighter weigh metal or improper metal joint or improper manufacturing process that caused metal fatigue. I purchased this product in 2005, dryer model # MDE9700AYW for $799.95. The metal drum cracked in the 4th year of its normal use. When I called Maytag about the product warranty, they informed me it has expired. No one ever heard of a dryer drum crack within 4 years of its life. Dryers used to run forever. This cost me $360 to repair the product of which I could have replaced it with any brand dryer that will last me for 30 years.

Brown specks occur in my washer and get all over my clothes that are being washed. This occurs even after I use Afresh in it to clean it. I leave the door open so that all the water will dry. Today there were hundreds of little brown specks around the tub and on my clothes when I opened the door after washing a load. I have ruined several white blouses and shirts with the brown specks that get on them and create a brown spot when touched.

We purchased a washer and dryer set on 03/17/2006. Since 2006, we have had multiple problems with the washing machine. Maytag has replaced the circuit board twice and the console once. On June the 7th, a repairman came to fix our washing machine again. He called another repairman on June 15th, at which time he let me know that the circuit board needed to be replace again and some valves on the unit was not properly working. The Maytag repairman was to order the parts and install them within 7 to 10 business days.

20 days after the purchase of my washer model MHWE500VW and after 10 loads, it broke down. After 10 additional days and 2 service calls, it was discovered that the dispenser assembly needs replacement. 10 uses and it needs replacement! Customer service and Whirlpool CEO office offered nothing more than standard repair and repair until it can't be fixed anymore. After owning this machine for 20 days and returning from an 11-day vacation with 4 full bag of dirty laundry with 2 additional guests in the house, after spending over $2000 on the washer/dryer pair, I am stuck basically with no washer and no real help with Maytag/Whirlpool.

My Maytag washing machine has been serviced three times because during the spin cycle, I think the drum becomes unbalanced (or perhaps it is warped). The grey rubber scrapes against the door of the washing machine and made a hole in the door. The door has already been replaced twice. Now, the same problem is occurring even though we are putting less clothes in the washer (half full). As a result, I am washing more times, using more electricity, more water, more soap and wasting more time!

I bought a Maytag washer in October of 2006. As you can see, it isn't 3 years old yet. It started making a terrible noise probably 6-12 months ago. Finally, I called a repairman and all he could do was spray some kind of silicone to make it better. I am very disappointed in Maytag. I always heard you never had to call a repairman. I will never buy a Maytag and I will tell others not to buy one. Any chance I get, I'll let people know about how I feel about the Maytag product. The noise is so bad you can not be close to the room where the washer is. You can hear it all the way into the back of the house. I have no choice but to keep it and listen to the sound. I had to pay close to $60 just for the repairman to come and spray something that did not work. I ask the one at the store where I bought it and he said his makes the same noise.

I discovered small holes in our t-shirts. These are located in the front lower part of the shirt in a circular pattern. These occur in all our shirts. My sister-in-law has the same machine and is getting the same tearing on her husband's and her shirts. It has ruined good shirts that run approximately $30 to $50 each.

I have a Maytag washer and dryer. Both are in need of servicing. I have not had the Maytag washer for even a year (August 2008 purchase) and the dryer for three years (August 2006 purchase). The dryer has been worked on in the past year, because the drying element went out and now the pulley is gone and so is the drive belt. The washer does not wash a full load with me restarting it by pushing on the sensor to turn it back on.

We just learned about the class action lawsuit a few years back regarding the Maytag Neptune Washers. We have had both the washer and dryer repaired over the years and although both were registered from the date of purchase (2001) for their warranty, we were never notified of the lawsuit. Why weren't we ever notified? We know for a fact that Maytag has all our info because we called them yesterday regarding our most recent problem and they had all our info- names, date of purchase, model #s, etc., right in front of them on the computer.

I bought a Maytag Neptune front load washer 2 years ago. They claim that it washes your clothes better and saves water. I have tried every method and the washer is crap. I cannot get my clothes clean. Before I bought this, my whites and colored were nice and bright. This washer greys them up nicely. I now pre-wash my clothes in the sink before I wash them. They look better but who has that much time to pre-wash before you wash.

My 9-year-old Maytag started to just turn itself off. I called the Maytag 800 number and scheduled a repair as it was still under warranty. It took two weeks for the repairman to get here. He told me it's the motor control board and it needed to be replaced. While I was on the Maytag website, I noticed mention of the class action lawsuit regarding the very same model and serial number as mine. I understand the lawsuit is over, but when I called Maytag and questioned the exorbitant price to fix, $1,141.00 (not covered under the warranty). They informed me there was absolutely nothing Maytag would do for me.

My complaint is with Maytag directly. With the washer and dryer I purchased in February 2006, as with many others, I have discovered on the internet that both have serious problems. The washer smell is so bad that it has ruined several clothes. The dryer drum has been replaced already, after making a brown streak on my clothes and is now doing it again. I, like everyone else, have tried everything and cannot get the smell out of the washer and the clothes. The class action lawsuit should not have stopped where it did, because the product is still very defective. I spent $2489.64 for these appliances and cannot believe these products were even for sale after the lawsuit that included products bought before August 2004. Please try to do something about this.

I bought a washing machine in 2002 and the whole machine is rusted from the inside, causing leaking and flooding.

I bought a Maytag Neptune washer and dryer (model number FAV6800AWW) on 4/02/04. I would just like you to know the washer is terrible! I have had to replace the clutch, R&R motor control board, idler pulley, tub cover, and splash ring (twice). The splash ring put holes in clothes and tore and burnt an area on my quilt, and it was not overloaded. Furthermore, when it spins out, the clothes are a tangled mess! And deep wrinkles are hard to get out. I was told this machine was to be more gentle on items without the agitation of regular washers. I'm very unhappy with this product. I do have the extended warranty and have had great service so far.

I was unaware of the class action lawsuit filed against Maytag for the Neptune washer before I purchased mine on Feb. 2005. I or my wife did not notice any mold issue's until early this year. We first noticed a smell and saw that the door seal was full of black mold. Which by the way I have been suffering from severe sinus infections for about the last 6 to 7 months and numerous visits to my doctor and ear eye nose and throat specialist. I wonder if the two are related?

I purchased Maytag Neptune washer and dryer in October 2005. Horrible mold and mildew odor coming from inside the machine. I've kept the rubber gasket clean and dry, kept the interior parts clean and I left the lid open. I have run hot water bleach only through it a few times. If I leave the lid open without doing laundry for a few days, the moldy smell permeates our house. I've spoken with an appliance repair man from a very reputable company, Sewell Appliance in Atlanta, GA, and my best option is to replace the machine. I will have to purchase a new washer. The Maytag Neptune cost $1000 and I've only had it for three and a half years.

My Neptune 5500BWW washer finished cycle and door will not unlock so I have wet laundry stuck inside. I had the Maytag man out to my remote house twice since March for the same problem. He used the schematic to reprogram the machine so with my hubby's help, we did just that. The indicators tell us that the lock/unlock solenoid is malfunctioning so I called Maytag to order one. They told me I had to have the part number. Guess what? They do not give part numbers to consumers, only to certified Maytag repair personnel. I live 150 miles from the closet repairman. They will not come to me unless I pay a very high service call fee and mileage. They also charged the same to come back with parts. So each trip cost a ridiculous amount of money. I purchased my pair in early 2005 when the lawsuit was being settled. My department store did not tell me they had problems with these machines or that they were made by Samsung for a period of time, of which I got a pair of. So please help on how can I get this part and repair my machine or get the door open to get wet laundry out?

I purchased the Maytag Neptune Front Load Washer in Arizona in 2005 with no problem due to the dry climate, I am assuming. I moved to North Carolina in 2008 and have noticed a major mold build up and odor coming from the machine ever since. I have an extended warranty that covers me through 2010. However, they don't cover the mold problem. I was transferred to Maytag after being told that they would for sure cover the problem, only to find out that they do not.

I have a Maytag Neptune washer. I bought it new in 9/04. It still has a warranty on the machine. Local Maytag has been to the house 3 times since 5/7/09 for repair. Now, they cannot get a part I need. Special order. We called Maytag itself. I told them I need this repaired. I have spent over $200.00 at laundry mat and about the same on repair/service. We talked to a woman Friday at this number, refused to help. She said the most would be to give us 15% or original price towards a new Maytag/Whirlpool. Then, after 40 minutes of talking, she hung up while I was talking to her. My Maytag local service owner told us it is considered a 1/2 life. It should be worth at least 50% of the original cost in a buyout/buyback. I need a working washer. Help!

I have a Maytag Neptune washing machine that has mold & mildew on the inside rubber seal. I bought it in April 2004 and after doing research, I discovered there was a law suit about this problem but you had to file a claim by some time in 2005 to get them to fix it. Now to get it fixed, we have to pay for this even though they admitted it was a manufacturing problem! I think this is wrong and they should fix their own problems.

4/4/09, I bought a new Maytag washer and dryer. The pulley on the dryer has came off for the second time and the machine is down again on 6/13/09 till a serviceman fixes it. In 10 weeks, it broke two times. I feel that this should be replaced by Maytag, model no. MEDB800VQ0. I had to take off work to get it fixed and find a way to dry wash. I paid $800 plus for a bad machine.

My husband and I purchased a new Maytag washer and dryer from Queen City Appliance in Concord, NC. The washer has problems. It does not go thru the cycles as it should. We reported this to Queen City. Nothing was done to correct the problem. We reported it again. We were told that they did not receive a complaint from us. Fact was the person who took the complaint never registered the complaint with the managers as we found out 2 months later. I wanted the washer replaced since I purchased new. I expected it to work like new. Queen City said we had to let them send out a repair tech first.

My wife and I bought a new pair of Maytag washer and dryer at the Navy PX. After three years of use (two 70-year-olds), both have fallen apart. First, the pump went out on the washer. It cost $177.00 to have it repaired, then the bearing on dryer drum went out. Now the belt broke on the washer. I am calling Goodwill to come and get both of them and I will never buy another Maytag again. Whatever happen to the lonely old Maytag repairman with nothing to do? The washer model is SAV2655AWW. I don't know what the dryer is, but it's all junk, not what they made years ago.

The transmission in my washer was replaced by Dynamic Appliance Repair and I have no problem with them. In fact, they replaced the transmission. I am having problems balancing the machine. My complaint is that when the transmission was replaced, the tech asked me to wash out the steel tub and plastic liner. I was dumbfounded as to the amount of sludge mildew and mold inside the plastic bin. For months, my wife was complaining of a foul odor in our home. I am certain this sludge is the cause. No more Maytag for us.

My Maytag Neptune TL washer puts holes in my clothes, has a broken fabric softener seal, spins really hard, and puts clothes in knots. The dryer keeps deep wrinkles in clothes. I'm unable to replace due to cost.

I purchased a Maytag Legacy Quiet series 300 a little over a year ago. When attempting to wash on the normal cycle, it switches to the rinse cycle and then you can get it to switch back until you run it over and over and over on rinse. My husband calls it possessed. I did contact Maytag who at the time said, "I'm sorry but we won't help you since it didn't show the problem within the 1st year." Then I filed a complaint on the internet complaints board and someone from Maytag did contact me to try and help. They said they would pay to have one of their authorized repair services come out and gave the list of authorized companies.

I have a Maytag Neptune top load washer no. fav6800awq that's been giving me problems ever since I purchased it. I surf the internet and notice that had a recall on this particular washer something I miss out on. I like to know if there's anything that can be done about my problem.

The board on our washing machine started to malfunction. You could not select the setting you wanted and several would light up at a time. They came out and fixed it. The next time we went to wash, it would not spin/drain all the water out and clothes would be soaked. They fixed it, and then the next time we washed, nothing worked. The unit would lock, would fill and fill and fill, or just wouldn't do anything.

Maytag Neptune Washing Machine accumulates mold, etc. Had it taken apart and was told there was nothing I could do other than wash it out every week. Rinse vinegar or lemon juice and water, or bleach through a cycle once a week. Wash out the drum and door. I just read about the class action lawsuit. We purchased our washing machine in June of 2004, but never received notice of the lawsuit. Is there anything I can do now? I have kept purchasing the Maytag protection plan - but at $80.00 per year, that is no longer worth it. Is that why I didn't receive notice of the lawsuit? My clothes are exposed to mold with every washing. If left unattended, the odor is offensive.

I purchased this washer on 3/20/05 and lasted until 5/15/09. The brake pads, after much vibration, the repair people informed me it's not worth the repair cost. The entire machine needs to be taken apart to replace the broken part (brake pads). Replacement requires $600.

My Maytag Neptune washing machine model #MAH5500BWW has a moldy door seal. It just cost me $242 to replace the moldy seal. I believe Maytag should reimburse those of us with this classic Maytag problem. I understand there was a lawsuit but it expired in 2005 for any reimbursement.

90 days after owning the washer, the rubber ring around the top broke into pieces and had started to leek water through out the unit. Then one year later, the ring broke again as well as the softener cup on the side. This started the clothes to smell like mildew and have to be rewashed two to three times with bleach. We called Maytag again and they said there was nothing they could do, but warranty the part that we had to replace. So we were stuck with a lemon. The next year, the bearing in the motor went out. We had to replace the entire bearing unit and now it has been six months and the computer board has decided to go now. We have sunk over $350 into this piece of junk and we paid the over price for a new set that we were told would last us twenty years $2,400. Later and we are still paying and Maytag is just sitting in their little corporate office not spending a dime to help us.

Our Maytag Neptune Washer has a grey colored bladder ring that has blackened with mold, which also covers the inner plastic ring. The mold smells badly, collects and chips off into and onto our laundry, causing obvious damage. Washer makes a loud banging sound when on spin cycle.

Only 2-year old, but the circuit board has burned out. This would cost $296 to fix. The repair guy said the same thing happened to his. From the complaints on this site, it looks like this, and other problems are systemic with this washer. As a result, we cannot wash our clothes. At first, some of the cycles did not work, but now, the washer stops mid-cycle, leaving half-washed clothes. We do not want to spend several hundred dollars fixing something that is likely to have many more problems in the future.

I purchased a Maytag Neptune TL washer in 1994. I have to constantly check to make sure the washer is still running because I receive a lot of error codes such as: dc or Op and the washer will stop running in the middle of a load. Also, I have a mildew smell that is horrific that I have to constantly bleach and clean my washing machine, which has become a great pain.

We purchased a Maytag Neptune washer and dryer in the Spring of 2005. The first year, I had trouble with the washer not draining, and then the odor. Within a year and a half, we had to replace the Water Pump twice. The second water pump put in came with a tiny hole in it that seemed to enjoy spraying water everywhere. We have had the repair person out at least three times, for items found in the pump.

I purchased a Neptune front load washer in December 2005. It worked well for about a year. Then the mildew odor started developing and it started dancing around the laundry room during the spin cycle. The only thing that keeps it in place is either the wall or the hoses. I'm expecting it to rip the pipes out of the wall one of these days. I've put rubber anti-vibration pads under the feet and this helps a little but on most loads, the machine simply vibrates off one of the pads and then it really starts rocking.

I purchased the Maytag Neptune front load washer and dryer in 2003. Right away, I was unhappy with it. I complained to Maytag directly; I couldn't return it, but they sent one of their repairmen, who didn't help much. He said that was just the way the machines are.

I have just heard that there was a settlement for the Neptune Maytag front load washing machine. I have ruined so many clothes with a horrible mildew smell from this washing machine. I have purchased tablets through Maytag that were supposed to have prevented the smell but it did not. Is there way I can be in on this settlement? I have the original receipt for the washer and I still have this horrible washing machine. When I called and complained to Maytag they denied there was anything wrong with the washer and never told me about this law suit. Model MAH5500BWO, Serial # A2793888CE.

I have submitted a couple of times regarding my mother's washing machine recall, that she has already gone through the electrical burning of the board so the plug or whatever you are offering to prevent will not do. They had a certified person look at her machine and he said the board was completely burned and that it's a board not available anymore. Had my mother left the house with the machine running, it would have caused a fire. Bottom line, what can you do for her now?!

We bought a Maytag washer/dryer combination unit for our apartment in 2000. Last week, it started to make noise. We called a Maytag/Whirlpool repair company and we were quoted $1365.58 for the repair, which is more than we paid for the unit. We are not throwing good money after bad and will use the noisy machine until it dies. At that point, it will be replaced by anything other than Maytag!

I bought a Neptune washer and dryer set and it worked great for one year. Then the mildew in the washer started. Shortly after, I would be locked out of the washer and the clothes would be locked in! It's very frustrating for a family of 5 and you can't do your laundry! If there is a remedy for this, please someone contact me and let me know.

Washing machine smells like death, tangles my clothes too. The dryer DOES NOT DRY!!! Even after 3-4 cycles, at 40 mins each time, my clothes are NOT DRY! My clothing smells, it is so frustrating. Will never buy another Maytag product - ever again!

We purchased the washer new in 2004. We have had problems ever since. Now it refuses to go through all cycles. It stops on minute 52 and won't go through rinse or spin. We have to manually stop it and put it on spin. I worry that our clothes are not clean. This washer cost $1000! You would think it would last more than 4-5 years. Before this, my GE lasted 24 years!

I purchased a Maytag Neptune frontload washer and dryer in 2003 or 2004. The washer had a mold smell within the first year. I contacted Maytag, and after a wait, a repairman came out to fix the problem by putting small drainage holes in the base of the front of the machine. This did not help, and the machine now has a very strong mold smell. I was not aware of the class action lawsuit, or I surely would have chosen to get rid of this machine.

I purchased a Maytag Neptune front loading washer in October of 2004. Unfortunately, my purchase date fell outside of the parameters for the class action suit. My washer has the exact same issues with mold and mildew.

Maytag Neptune front load washer MAH6500aww is leaking water from under the front of the machine. Why is this?

I purchased a Maytag washer model number SAV515DEWW in December 2004. I had a serviceman come out in January because it would walk across my kitchen and was very noisy. It was listed as being quiet. Anyways, he told me that my floors were the cause of the walking and that they were weak. I told him that my previous washer had no problems and it was used, so we wanted something new and nice looking since our hook ups are in the kitchen. He still insisted it was the floors, so I sucked up the often walking of my washer and only did laundry if someone was able to sit on the washer during the spin cycle.

I have a terrible mold odor in my Maytag washing machine. We have a new baby in the house and I want to know what to do about this. I have read the sites of people telling about this problem, the same one I am having. I want to know what Maytag is doing about this problem. I want to know what I can do about this problem.

This is about a Maytag Neptune dryer. I bought this dryer 3 & 1/2 years ago and the heating unit went out. We had a repairman come out to fix the dryer, but they don't make the part anymore. We called Maytag in Michigan. They offered us 15% back if we bought another Maytag dryer. I think this is very unfair since I paid over $1,400.00 for the dryer. There are just the two of us, and we only do 2 to 3 loads a week.

On 3-25-2006, we purchased a new Maytag washer and dryer from the Brooksville, Florida Lowe's. The washer is a Maytag Neptune model MAH700AWW. We continue to have problems with this machine. The worst being, it will dance around until it hits the wall. Sometimes, it will not empty all the water. It has a horrible smell and the main control board has been replaced once. The service person was out about three weeks ago and worked on the dancing problem but guess what, it still does it. He told my wife these units were junk but we are stuck with it. I wish I had been home as I would have adjusted his attitude. We were sold these as the best, top of the line machines only to find out now that a class action suit had been settled only eight months prior.

I have a Maytag Neptune top loader. This washer is 4 years old and has been a pain ever since. It has spells of pausing and not finishing the load. Just today, it is holding a load hostage. I cannot get it to open, it will not restart, and it just sits there and groans intermittently. I almost junked the previous Maytag because it walked across the floor. Even after they rebuilt it completely, springs, balance ring and even a new tub and it still walked. I took it back to Home Depot, and they sold me this piece of **. Maytag Neptune is junk. I don't know. I can't get it opened to finish the load at one of my kids’ house. I am at a loss. I am mad as hell.

I contacted Maytag repair to fix the Maytag Neptune Washer. I made an appointment and had to wait from 8-4 pm for contractor to come in and look at the washer. The contractor called at 11:00 am and said he would be here between 1 and 3 pm. At 4:15 pm, we called Maytag and found out the service contractor had cancelled. He didn't want to come because it was difficult to park. We had saved a service spot for him if he had called. There was no accountability from Maytag for random contractors that they hire. Maytag would not do anything.

We purchased a Maytag Neptune washer and dryer about a year ago and have had nothing but problems with them. I had an appliance repairman come out to look at them, and he said that he has had many calls on this model. The washing machine reader board malfunctions constantly and stops the machine on the spin cycle. I have had to restart the machine sometimes 6 to 10 times to get it to complete the load of wash. The repairman said to replace the board is over $400 and there is no guarantee that the new one would work either because there is a defect. These were very costly machines, and if they have a defect, they should be taken off the market. We do not feel we should buy a new board when we could encounter the same problems so we have to buy a new washer. It will not be a Maytag!

I have had multiple problems with Neptune washing machine. It had problems recently, last spring, in Dec. and this March. I have not been able to use it since March 10. It has been serviced multiple times since. They can't get the specific part for it. It's on back order until April. I spoke with manager at Maytag Dependability Plus. I asked them for a renter machine until my machine is fixed. They said they do not do this. I explained to them that I can't go without a washing machine for two months! They said that I have to wait for the part. By the time I go to the laundromat, I could have bought a new washer. Please, please help!

I have a Maytag Neptune model # mah5500bww. I am going crazy! Last month, the door burst opened and dumped about 50 gallons of water all over my kitchen! I am not kidding! It took me over an hour to clean it up. The door registered locked but did not. I fiddled with it, did another load and watched it. Then it dripped a bit. I changed the door around, and it worked for about two weeks with no problems. And then last night, bam, the door leaked. This time I caught it and only about 10 gallons of water came flying out! Now, when I unplug it and have everything off, the water continuously runs in to. The washer stinks and it has collected tons of water inside. When I manually spin it, I can hear a lot in there. I have no idea what to do. This has been a pretty good washer until now, and I am really getting hit hard now! I have no idea how I am going to purchase a new unit in this lousy economy. I called a repairman to come out tomorrow but something tells me that I am screwed. My stomach just hurts, not to mention my neighbor is already tired of washing my clothes. Three boys and a husband tend to make a lot of dirty laundry.

During the time we have owned the Neptune washing machine which was purchased in 2001, we have had the lid lock switch, circuit board, and motor control board replaced. Now the front door boot seal needs to be replaced. At the time the service tech was out looking at the front seal, he mentioned the pump is on its last leg and will need to be replaced. One of the main problems we have encountered with the machine started when it was approximately one year old, is it releases water from the machine onto the floor, which has created several problems. The first is the carpet that surrounds the outside of the room has gotten wet.