Maytag Washers & Dryers Reviews

Since then, I've experienced other odd things. For instance: Machine would go out of balance with normal sized loads. Many times the clothes were still dirty and I would have to wash again. Clothes would come out of the washer with a BAD mildew smell and I would have to wash again using Lysol or do a wash with bleach before I wash other clothes (a lot of clothing still contained mildew smell and had to be thrown out). Machine making way too much noise while running, and jumping around on concrete floor while spinning.

Well, now I just arrived home from the 3-day 60 mile Susan Komen Breast Cancer walk. I am really tired and beat and need to do laundry. So I began. I heard the beep, letting me know that a load was done. As soon as I opened the door, I knew there was a problem. The clothes were still dripping wet and soapy and fabric softener never went into washer. Thinking it was just a fluke, I reset the machine to wash again (without using new soap). I observed that the door locked light did not light up and the spin cycle would not start. So, had to wring clothes dry by hand and hope for the best.

Called for service. Technician informed me that repairs would run approx. $300.00. Repair consists of: Main Control board, part 22002989, along with parts 12002353 and 22002162, plus labor to rebuild door latch (since the wax motor kit is no longer available). These repairs are just to get the machine to run again, mold problem is still an issue. I paid $101.65 for the service call and immediately checked info on internet. I now find out that there was a Class Action Lawsuit filed against Maytag for mold problems. I was NEVER notified of this lawsuit! I am LIVID! To top it all off, I see that I can no longer file a claim due to an expired deadline date!

I need a washer as soon as possible. I will now have to sacrifice time and money to go to laundromat and pay to wash. Spend extra time researching machines so I don't get duped again. Shop around for an affordable price. I feel that Maytag should make good to all owners of the models on the list. I will be expecting to hear from you soon with regard to what can be done to rectify this situation.

There is a KNOWN problem, and Maytag should be held responsible for this, not just responsible for their problem within a certain time frame. A problem is a problem, and those at fault should not be let off the hook for any reason! We as consumers purchased the top of the line Maytag Neptune, that cost a lot more than other brands, because we were told that we were getting the best that money could buy. Now we not only spent a small fortune on the washer in the first place, but now have repair bills, replacement bills, replacement clothing bills and heaven forbid -- medical bills. Something MUST be done to protect the consumer.

The other I thought just burn out, never had this type of problem before. I want something done about it. I cant afford to get it fixed. They say the part is $238.88 and then labor. I only had it 6 months when it happen last time and then again I almost lost our home but this is not under recall. Come on now I need it bad. I cant afford washing else where and I wash for my elderly father-in-law. What can be done? I paid over the limited buying cause I needed right due to all that I need. It for even if it was just me, I would my washer. Help help help.

We are livid. $340.00 later and now I have to purchase a cleaner once a month at a cost of $12.00 a bottle to put in the machine to try and keep the mold from returning. No guarantees. What person in their right mind would buy a washing machine that has to be maintained monthly in order to keep mold away!!!!!! I really want either my money back, or replacement machines that are not front loaded and not the Neptune!

I now find out that there was a Class Action Lawsuit filed in 2004 regarding this problem which I was never informed of. Maytag knew about this problem and still charged me to have this fixed. Well 2 1/2 years later, the machine has failed again. Same problem. I have not contacted Maytag as I want to get all the information I can. I have been on several websites and this is known problem, yet Maytag refuses to admit it. I did contact my local Maytag store but they refuse to even help with this problem. They did admit that this should not be happening if they replaced it properly the first time. The sad thing is a year ago, I purchased a new Maytag refrigerator and range/oven. I guess I made a mistake thinking that these appliances are Dependable.

Tonight I put a piece of material in the washer to pre-wash it before I sewed it up. I am making a pall for in father-in-law casket as he is in critical condition and the darn machine is flashing OP and won't unlock. I am ready to stick a piece of dynamite under it. I have never been this ripped off. I have put it in the garage as I don't trust anything about it. I wish I had my old Maytag back; as least it cleaned my clothes. The washer I think is now 6 years old. We bought it when it first came out and was impressed by the way the drum was designed. It looked very futuristic. What a joke!

Next morning, I turn fuse back on, and test the dryer. Now it will not run at all on the bottom portion, but top part works. (Well not really, that stopped heating a year ago and Maytag refused responsibility, but it does turn on and blow cool air.) I have written Maytag via their website 3 times and called once. All I wanted to know if this is a common problem, and perhaps an idea of what it could be. After spending this much on a dryer 3 years ago, I didn't expect a large repair bill so soon. I was told that they do not offer technical support on the phone and it is not warrantied. They could only schedule a person to come and look at it for $65 plus parts and labor. This dryer is a fire hazard and a complete waste of money. I feel that Maytag should take some responsibility and offer some sort of technical support in diagnosing the problem as well as offering to pay for a portion of the repair costs. They have not answered any emails yet and the phone calls get me nowhere.

We are now faced with replacing the pump for the third time and Maytag has no clue what I am talking about when I call to explain what is going on and when I ask if this is a defect she tells me they have never had this problem. We cannot be the only people in the world that misses change in a pocket here and there and it breaks the pump??? We have spent more in repairs in the 2 years we have owned it then the washer cost.

We were also talked into buying the pedestals for the washer and dryer -what a joke. Now when we ask why we can't seem to get them balanced and they vibrate the entire house we are told it is because of the pedestals and unless they are on solid concrete floor they will never balance. Another joke! We thought we were buying a top of the line washer & dryer that was going to last us many years instead we are faced we owning a lemon that we cant even recoup any of our money to purchase something else nor are we offered any concern from Maytag and what their reputation is supposed to be. We will never buy another Maytag or any of their affiliates! Not only does their product suck so does their customer service.

Washer repairs now exceed $1000 after owning the machine less than 2 years.

I called Sears they said no way. Then I called Matag and then they said this is normal just run it through a cycle with bleach!! after every us and this energy saving! I told them I want my money back and they told me this model neptune did not have a recall. I can not sell this to anyone else.

I will call the Connecticut attorney general. I will write a complant to the better business bural too. I would like to take them to small claims court. My husband got a rash from the bactira and hat to go to the dermatalogist. I know its from the bacteria in the washing machine. Which cost meds $150.00 going to the Doctor 62.3 miles 2 times and doctor visits $60.00 and mental stress!

I learned after more research, the Maytag Model# on my washing machine did NOT exist anywhere - subsequently, I realized the Manual I rec'd. w/the machine listed no specifications, no information whatsoever. I have had nothing but problems w/this machine which started 8 mos. after I purchased it. I told the repairmen to take it back & have one delivered that works right. He stated they couldn't do that.

So,I referred to all the fine print on the docs I signed when I purchased the machine that indicates a minimum required 4 repair calls before they would consider replacing the machine. It hadn't even managed to get through the first year of manufacturer covered warranty period. The repair slip noted the brake/clutch had been replaced. After this, the machine worked somewhat appropriately for about 1 yr., however, I constantly noticed water coming from underneath the machine. Also, it never spun the clothes enough during the initial wash so I would need to put on a 2nd spin only.

Then it began squealing & making terrible grinding sounds again, but after (2) repair calls & the arrogance of both, implying I didn't know how to load the machine properly & finally being totally disgusted w/the machine I decided to tear it down to the motor. When I finally was able to get the rusted bolts off at the base of the drum mechanism- I was shocked to see that the bolts were so rusted from obvious long term exposure to water that the bolts were actually pitted. I decided I wanted to check out further information specific to the parts I was reviewing, so I pulled out the manual.

There was nothing defined in the manual so I went to the Maytag website & after realizing I was in error identifying this machine as an Atlantis model when unable to locate my model#, I sent an email to Maytag to ask where I should locate the specification sheet for my particular model - as all other Maytag washers were depicted. I rec'd. an email response from Maytag customer service stating that: (quote) This model was manufactured for a specific dealer (Sears) therefore you would not find any details for this model on the Maytag website. Unfortunately, We do not have a specifications sheet available on this model.

I don't understand this explanation & want to know if I have been a victim of consumer fraud or is this all some type of legal marketing technique between Maytag & Sears Dept Stores to the unsuspecting customer? Is there no accountability on behalf of either the manufacturer or the retail store that sold me this piece of garbage? I just want an answer as to the legality of this type of transaction.

I paid A&E to come out and tell me that's the way it's supposed to work, that I need to clean out the tub with Washer Magic (citric acid). Followed all procedures and still the same problem. Had Maytag pay for another company to come out who replaced the control board, but the problem still exists. Called and eplained it all to Customer Care and they said that the repairman should call the Tech Support line while at my house, and if it could not be resolved Maytag would classify the washer as unrepairable and move it up the chain for resolution.

We did that, but when I called Customer Care back the next day, a new person acted like she never heard of that process, put me on hold for 15 minutes, then came back to say she didn't have a report from the repairman that it could not be repaired. Now i wait while the two of them work out what kind of report will be required to classify it as unrepairable. I owned a laundromat, and Maytag was always dependable and concientious. This has gotten ridiculous. I know that they know this series of washers is a joke. I NEED RESOLUTION!

My wife and I spend 3 -4 hours each night to run one load of clothes. I will never buy any of the Whirlpool, Maytag, Amana, etc. products again since they are all under the same manufacturer. These supposed Energy Efficient machines take 3 - 4 times the water and electricity than they are supposed to and waste our time as well. My water bill and electricity is going through the roof. I am going to a top-load as soon as I can.

On Mon 9/15/2008 at 4 pm I called back because Kory never called. I soke with a supervisor Scott. Scott said that I needed to call, he connnected me and stayed on the line when I spoke with Perla. Perla is from a company called A & E. Perla said that there was a service called scheduled for tues 9/16/2008 in which some one would repair the washer and someone else was to take pictures of the damages. On Tues 9/16 a service technitian came by himself. I asked him where was the other person to check the damages? He said what damages? He showed me and reported that the hose installed by the technitian on 9/2 had come off which caused the basement to be flooded. He also reported the damages as far he could see in the service order.

While he was there I called A&E and spoke with a supervisor Floria who said someone was supposed to be there to check the damages. On 9/17 I called again and spoke with a supervisor Suszanne who stated a claim was intiated and someone would be calling me. She also said since it was noted by the technitian that the cause was due to inproper service from their technitian A&E would pay for the damages. On 9/18 I called again I soke withn a supervisor Pat. On 9/20 I called again and spoke with a supervisor Alga. On 9/21 I called again and spoke with a supervisor Joe. On 9/22 I spoke with a supervisor Chandler, he said he would e-mail the department that was handling the claim and have someone call me.

As of 9/25 I have heard nothing. My basement has been sitting saturated in water for eleven days. It has become evident that this company is not willing to make good for the damages caused by the technitians failure to install the water in the proper manner. flooded basement, loss of living space, loss of the use of laundry machines, potential mold growth

this week, the machine began to make a noise when the drum rotated. i called Sears for a repair estimate. the technician diagnosed a failure in the rear bearing and that repair would cost over $900, ironically about the same as the purchase price. i am outraged to get only two years of service from this appliance that was manufactured by a once reputable company. i am outraged.

repair costs to date: $240 total loss of appliance as repairs exceed purchase price price of new machine: $775

This has been an expensive lesson. No more Maytag for us - ever!

Got it fixed and now the same problem, but as I write this i can't get the door opened and it will not work in any cycle! I tried to reset it by turning it off and I even unplugged it nothing except water all over the floor! My son needs his gym cloths on Friday they are you guessed it in the washer that won't open! This thing is a piece of I won't say and Maytag knows about the problem but won't help me.

I know not to buy a maytag. I think we have to purchasea new washer and I'm going for the least expensive because I spent the money and It was not worth it. I want my 1100.00 dollars back that would be nice.

smelly mold and meldew in my laundry room. smell;y clothing I had to pich in the trash. Money on fixing it. Wasted time on the phone with the company so they could ask someone how to get rid of the mold in the washer and it didn't work. Just an overall bad experience

The 2 year extended warranty cover the repair cost, but I know that this is not the end of our problems. Maytag should be ashamed to have put their name to this product.

2006 the machine started doing the same exact thing. Acting possessed. This time to the point where it just stopped working altogether after a few months. I called the same repairman. He said it was no longer under warranty and it would cost $75 just to come out and look at it. Then labor and then parts. My husband went to an appliance parts center and purchased a new motherboard (which by the way is ours with no refund available if this turned out not to be the problem.)

Here we are again, May 2008 the washer is broken. The motherboard is gone, the washer will not work and Maytag says it sucks to be me, basically. That they would give me a repairman's name and I would have to pay for it or they could give me a 10% coupon for a new Maytag or Whirlpool washer. I told him Are you crazy? I will never buy another Maytag or Whirlpool again in my life and will tell everyone I know not to purchase their products.

Out of $850. Clothes and towels torn up and thrown away. Have done laundry by hand now for 3 weeks. I have small children.

I did e-mail the company again today (9-23-08) to see what they have to say. The dealer that they were bought from is out of business! I can't afford to put any more money into these appliances. The dishes NEVER come out clean even you rinse them there is always something stuck on them. The clothes come out of the washer dripping wet and the dryer sounds like it is going to explode. Yes, we have had numerous parts replaced on them also.

My clothes would not spin and I had to spin twice to get the water out good enough to dry and then would have to dry more than twice to get them completly dry. I have had my dryer and vent cleaned out twice and it still gets clogged back up. My washer and dryer worked perfectly for about three months and then I started to notice little things: not spinning good and spinning hard enough to shake the house/you could hear washer all over the house. My clothes would not be dry and I had to dry over and over again/the same load.

I called Maytag for a repairman and they sent the only people that work on Maytag washers and dryers/had to pay service call, gas milage and for any parts. There were not any parts to replace but we have spent in excess this year enough to purchase another washer and dryer that would work.

Ripped clothing and hundreds of dollars in repairs.

i called maytag and complained again. they said these washers have been recalled but being you purchased in sept 2004 you are not included because you needed to purchase in august 2004. they told me to use bleach and follow the owners manuel for cleaning. always leave the washer door open when not in use. i have a small grandson and do note really want the door open as he could crawl in. this is not safe.

i am so disappointed! i will never buy anything that has anything to do wih maytag. why does maytag not inform retail stores of recalls and class action suits and why was i not informed. maytag said they sent out letters but i never received one and the retail store said they knew nothing about the class action suit or any recalls. what is going on....

mold, ruining cloths, very unhealthy, we are all sick with allergies, headaches. maytag told us to live with it. what a joke!

Washer balls up, wrinkles and snags my clothes. I have to turn things inside out to wash and hope they don't snag as bad. Some of my good clothes I take elsewhere to wash. It looks like possibly a plastic piece near the top inside is the culprit as there seems to be pieces coming off of it. Also the mold problem is rather awful. I wish I had known about the lawsuit years ago. My renters had a few complaints but I guess I was didn't listen to them well. Is there anything Maytag is doing about the machines now? I have a repairman coming this Saturday to look at it.

My refrigerator freezes food on the shelves inside and in all the crispers, things are the door itself are ok. The ice maker has been replaced numerous times and so has the defrost unit. I will NEVER buy another MAYTAG anything, hopefully with Whirlpool buying them their appliances will improve, they can't get any worse.

I am ready to dump all of my appliances and buy new ones. I have been without my washer for over a month before waiting on parts. Maytag just doesn't care.

Since I did register both the washer and dryer and took an extra 2 year warranty via Home Depot, I believe that I should have been notified that there were problems with the product. Please advise.

Please note correction above that the Maytag Neptune washer has NOW been serviced under the extended warranty contract.

Told my wife that it would be crazy to spend hundreds of dollars on repairs and still have to put up with the mold issue. I choking on the mold smell as I write this. Maytag should be ashamed about this fiasco.

Some of the clothes come out modly even though I've tried to clean the washing maching myself. I had to throw away the clothes that were moldy.

Result is that she had to move the clothes out of the washer wet as the machine would not spin them dry. She injured her back. She did this two times. Several visits to the osteopath at $150 per visit, and a lot of pain, and she still is not better thanks to this lemon of a washing machine. We will replace the washer, as we cannot handle it anymore. The machine by the way has Maytag's name on it, but they are made by Samsung in Korea. Had I known they were made by Samsung, I would never have purchased it. I will be spending about $1500 on a new pair of washer and dryer, a top loading washing machine, no more of this stupid front loading crap that can't be balanced.

I now am forced to purchase a brand new set. I will never buy Maytag brand again!

We originally threw out our complete set of towels, thinking it was something in the material. I am allergic to mold so had several appointments with the allergy doctor before realizing the problem was the washer.

Being denied coverage, I contacted Maytag in October, 2004. They referred me to another Maytag telephone number. In doing so, I was told that the claim program was a reimbursement program and that I had to have made a repair or replacement at my expense in order to be reimbursed. As I had not made any expenses, I was told that I was not covered under the claim program. Again, the claim program was presented as a reimbursement claim program. As such, we used due diligence and kept the washer clean -- and aired out after use. At that time, we thought that we would be OK in using preventive maintenance.

We now learn that we were wrong. Mold was growing where we could not see it. We should have had the gasket replaced by Maytag long ago. It is now August 2008, and we are now having serious mold problems. I am now told by Whirlpool/Maytag that it is now too late for any remedy from Maytag -- and that they are sorry I received the wrong information in back in 2004. Are there others who received incorrect information from Maytag regarding the claim process? Is it too late for a remedy from Maytag/Whirlpool? Please advise. Thank you for your assistance. MOLD.

It looks like our only option is to spend another $700.00 for a new non maytag washer to replace this stinker.

As we were unaware these were the very items in the suit, we paid for their replacement. Now, eleven months later, the machine will not stay on. As I begin a load, moments later, the machine turns off. It does not spin. I have to stand at the machine and turn the knob myself. It is pointless though as the drum does not turn. I have sent an email to Maytag. I would appreciate any advice or help you could give me.

So far, this has cost us $450.00. However, now the machine is non-functional. I am a school teacher and my husband is looking for other employment after being part of the size reduction at AT&T. I simply cannot afford to replace this machine.

We went down stairs and water was all over the laundry room and had leaked into a closet that we have.

I had an allergic reaction. There is mold all over the gaskets and detergent cup area. My clothes are not getting clean.

this mold issue is serious . please help me I am very very very dissappointed in maytag and them blowing me off like this even with their suprevisors responese.

I, like many others was never made aware of the class action lawsuit.

Any retail facility selling A MAYTAG product should be mandated to hang a Sign- BUYER BEWARE- MATAG IS EXPENSIVE TODAY, TOMMORROW and AS LONG AS YOU OWN IT.

I clean it out at least every 2 months with no end in site. The second defect is it appears that the washer misses the drain cycle before the rinse cycle and leaves the dirty water in the basin for you to find later on. It has ruined alot of my families clothes, and as everyone knows in these economic times the washing machine isn't an easy appliance to afford to replace.

I wouldn't mind a part going bad every once in awhile, but every other month of uneccessary maintenance is rediculous. I haven't contacted maytag yet, but just got through dealing with whirlpool on a 2-1/2 year old dishwasher that finally got resolved only because I read the warranty to find the problem was still under warranty, but don't think Maytag will do anything about it. I one would search under Maytag Atlantis they will find plenty of complaints that match mine, and to think that there isn't a single recall out there is negligence to say the least.

the smell in washer and the mold gets on some of the clothes

I called maytag a few times but got no were. The first time I call it was only 2 weeks old. Had a man come out and he said it was fine. Spent all this money on I thought a great washer and dryer and it is the worst. Maytag should replace all of there wahers and dryers. To restore there name.

Calls to Maytag, A&E and Maytag Dependability Plus produced only the result that this would have to be paid for by me AS WELL as any follow-up calls or parts to fix the original problem. Also, while speaking with Maytag Dependability Plus, I was told this machine was under a safety recall, but received no detail as to WHAT the recall was, or the resolution process for such recall!!!!!!!

Repair price of existing machine UNKNOWN, but estimated to exceed $600.00 or more. Replacement price for machine at same location estimated to be $951.73 (same as original purchase price). Will purchase interim machine, for $250-$300, if I can. THIS MACHINE FAILURE RECORD NEEDS TO BE ADDRESSED AND CORRECTED BY MAYTAG, for ALL Owners with these significant, costly and repeated failures. Recall notifications have not been received at my address for this machine, to include any for safety issues, which may have placed my wife and other family members at significant personal risk -- UNACCEPTABLE! HELP?!

I went to the manager. Told him we were unhappy with the washing machine and I wanted them to take it back and apply my purchase price to a different brand washer. He went into his standard speech about starting a documentation process for future failures so that down the road we would have enough documentation to bring this to Maytag/Whirlpools attention. Well here I am in Aug. 08 (My warranty is now expired) and my repair hasn't even lasted a year. The washer has started making more noise than ever!

Grinding, clicking, and a high pitched humming sound! We think it's going to launch through the roof at any moment. The thing that irritates me the most is our last washer lasted 12 years we raised 2 kids with it! Now our kids are gone. It's just my wife and I We buy a new Maytag-mavt446aww for $532.41 and it's had to be repaired twice in 9 months. Now 11 months after the last repair it's falling apart again! I would have be crazy to pay out of pocket to repair this piece of junk! I was hoping there had been a recall on these and I found this site when I googled I hate my Maytag. I can't afford to go buy a new washing machine. Thanks to Maytag/Whirlpool I will have to. I'm in construction and whenever a home owner mentions Maytag I tell them to do an internet search before they buy one. After checking they don't.

Something has to be done, I'm starting with the Il Atty General, and my members of congress, I suggest everyone else do the same. Maybe 100 or 200 phone calls will get some action - it is an election year. Since I was not notified I should at least be given enough money to repair or replace this lemon and get this health hazard out of my home.

I am experiencing health issues related to mold due to the faulty washing machine in my home.

From that time forward both the dealership (Home Depot) and I tried to get through to the company. The dealer always maintained that someone from the head office had promised to call me about the discolouration. No one called. I tried many cleaners but the discolouration is in the plastic and not a surface matter. The plastic on the washer was of poorer quality than that on the once-matching dryer.

I put in two entire days trying to get through to Maytag's office via internet and telephone, US or Canada. The message always the same -- We're experiencing higher than usual call volumes. Several times I was just cut off. FINALLY, this afternoon I reached someone after sitting on line for nearly an hour being thanked by a recording for my patience. That someone informed me that my washer discolouration had been previously reviewed and dismissed because there is only a 7-day warrantee on cosmetic issues like yours.

Maytag takes no responsibility for its defective plastic on some of its models. Within a year my washer looks 25 years old. Seven-day warrantee for cosmetic issues? That's ridiculous! I'd like to send you a digitial photo to post as a warning to others.

I called them and Maytag today who said the part will be in on 19 of Sept. That is ridiculous! This is the third time I have had a repairman come out to fix this washing machine. I don't know who to contact at Maytag, but I would like some assistance with this matter. When I talked to Maytag they offered no assistance. Why would it take that long for a part? I have also had a moldy smell in my clothes but I have started to wash smaller loads of clothes and that seems to help with the smell.

I have to spend money going to the laundrymat.

Why is such an expensive, supposedly reliable machine breaking down so soon. I read terrible things about this product and it may turn out that the machine will break down constantly. If so I hope there is a class action lawsuit soon.

The warranty company said it is too expensive to repair and will buy the contract out for $40 because that is all that its werth. They said it should have been explained it is only werth the value of the washer. I purchased it for $429 plus $99 for the warranty and they have spent approx. $390 on repairs its only worth $40 and that is all I am to recieve.

So far it seems I recieve is $40 and still have a machine that is only good for scrap metal.

I want my money back and they can have the stupid things, I'll drive them there myself. I never want another Maytag product and am even questioning Whirlpool's credibility since they knew about this problem when they bought Maytag. Call the customer service, they are the worst I have ever dealt with, and we HAD a 3 year extended warranty. Another waste of our money. A class action suit should be filed for all of our money back-I don't want them to replace my machine, I'm buying a different brand. If someone doesn't get this going, I'm going keep on telling my story until it gets heard.

7 people in our house and the washer is broke. It's a pain in the rear to load everything up to go to a laundromat when I have a $1700 set, which is what we have had to do, now and before.

I have not had anyone come back because they act like you are nuts and do not care to get to the bottom of the washer problem. Also the guy that came was just plain lazy, when he kept asking me what was wrong with it. Once they get your money for the extended service contract they do not care about the customer. I would never, ever buy another Maytag washer and dryer or contract since they are not good products nor do they care about the products or the customer after we purchase them.

Purchased washer 1/18/2001 first service call May 2001 would not fill with cold water, replaced parts. In 2006 called because water does not spin out so ends cyle full of water and clothes sitting in it. Happens quite often, but not everytime, so do not know how well clothes are being washed and rinsed.

We have wasted out money on the warrenty contract, which expires next year. It has totally turned us against these plans.

Cloths that smell spoiled, have noticed cloths and linens are suffering damage and threading.

Our washers first couple of repairs started with the comment we were using the wrong high suds detergent leading to a bad motor & belt (not spinning/rinsing the clothes properly/stopping - visualize dripping clothes after washer is done). A later service call was a new timer mechanism found to be the cause that lead to the 2nd motor to burn out (probably 1st motor too. Fyi - motor burn did smell throughout the house) - so after a 3rd motor, another belt, & another water pump (1st replacement was found rusted & had cracked) it lasted awhile longer.

Slow forward to a new transmission, again new belt(s) from bad transmission, again the special gaskets & seals, ... to the point that our washer now has roughly $1200 in new parts installed NOT including service calls & labor. Im not sure of the complete inventory gone into our washer, but the major parts are mentioned. We NOW have a water leak with a jet engine noise (yes called service again) - relating to a bad seal & bad bearings to be replaced. Our repair service is good - 'My Kudos to Ted ( & Yes, we have gotten to know him on a 1st name basis)'. Ted has asked if our washer can be replaced because of its big history of big problems, BUT you have to understand the small picture here that EACH year's new warrantee starts the repair cost at $0 for our same (rebuilt?) washer. ( Yes - this is where you can LOL ).

I don't have a total. For efforts in setting up service call & being there (I think we are on the 8th repair? sorry-losing track-lol), loss of use, don't know if any damage to floor, .... Most personal consequences are time spent getting it fixed, loss of use, and hearing my wife complain, ... again complain, ... again complain, .... You get the idea of Many Times EACH Time. Which I do agree, we should not be having these washer problems.

Flooded the floor, ruined clothes.

I was told to use bleach and hot water to remove the mildew, which I did. It did not help. At times my clothes look like they have been used for cleaning as they are covered with greasy grime. If I miss some spots and the clothes get into the dryer the clothes have a permanent yellow spot. I have called Oldfield's for help. They just suggest the bleach or a product called A Fresh. I feel this is just something for them to say to get me off their backs.

I called hoping to get some help from my extended warranty and was told that this was not covered. They treated me as if I had done something to cause this to happen. It makes me sick to think that I thought I was purchasing a quality product with good customer support. I was wrong on both accounts. I paid over $2000.00 including the cost of a 5 year extended warranty which is useless. Maytag should be ashamed of themselves. Olfield's should have been more honest with me regarding the problems that could happen. We specifically asked them when we made the purchese about the mildew issue. They told us that the problem had been solved and these newer machines did not have a mildew issue. I will never even look at Maytag products again!

Will need to purchase a new washer. The cost of the extended warranty was a waste of money. I have developed allergies and am very suspicious of the mold growing in my washing machine. The time wasted in rewashing clothes cannot be bought. The waste of water, laundry soap and fabric sofener more than makes up for any savings this machine is supposed to offer.

Repairing the machine often takes several weeks (ordering parts etc.) this makes it extremely difficult for a family of without a washing machine. It has cost me a tremendous amount of money taking my clothes to be laundered.

I am forced to use a public laundry facility until the part comes in and pay the outrageous fee of $400 to get the machine working. I would like to know if there are any pending lawsuits I can be a part of.

Water has started leaking on floor, mold on plastic around door edge. Smell is awful when door is opened.

Maytag, now Whirlpool should be ashamed of their handling of a defective product that costs a $1000. The part alone to fix was nearly 1/2 the cost of the machine. And now, I found out the factory service in 4/23/07 replaced the board but not wax motor with the new design so I am back to a dead washer and an expensive repair. What gives on this as this part is the know cause of the short curcuit.

I will be out another $400+ in repairs

I have asked both Maytag as well as Home Depot to comment on how this ongoing (repeat) problem can be resolved once and for all or, since this has been an issue from the day of first delivery, have the machine replaced. Home Depot acknowledged my query and advised they would look into this issue, Maytag so far has not shown the courtesy to even send reply. Inconvenience, Frustration & Loss of Product Use

Total waste of time - wished I had checked the web before this purchase - wrecked knitware -

The washer isn't any better . . . I have never seen clothes so tangled up . . . even if washed on the delicate cycle. It has always been this way and I am finally fed up. And one of them, I don't know if it is the washer or the dryer snags the towels. They are wearing out our clothes.

I have had the washer/dryer for more than a few years and am so fed up I could scream. I made LOTS of money for 400 count bed linens, and they have to be ironed to look half way decent. The wrinkles are so permanent I cannot get them out. I would like to get a new washer/dryer, but who has that kind of money. I put out the $2K thinking, okay, Maytag is the best. This will be my last washer and dryer. Right. I will look for something second hand.

I will have to pay $300 to replace this part.

I did have many issues early on with the machine which were taken care of under warranty, but in the past few months, the washing machine has been making a loud racket when spinning. I had my appliance repairman(a Maytag dealer) out to take a look and he advised me that the bearings are going and it would not be a wise investment to repair the unit--better to replace it.

I was disappointed that [the] machine has lasted such a relatively short time. I have had Sears brands costing a third of the price that lasted 15 years + without any repairs. Needless to say, when I purchase my new machine in the next few months, it will NOT be a Maytag

Then November 3, 2006, I called and spoke to Christiana to report the mold in the door of washer. The only suggestion she had was to use l cup bleach and 2 cups hot water to cleanse the door. This I tried numerous times to no avail. I called back ( I have no name to whom I spoke)but she had no other suggestion. Needless to say some items did not survive everything I tried.

Now since all the time for filing a claim has passed, I can only think that we are out of luck for any help. I would appreciate it if anyone has found any more help other than replacing our washer,which at this time in retirement is not possible for us. I would appreciate any answer even if it is a negative one just to let us know that this has been received. Thank you for any help you can suggest.

Now, I have a son who developed Acute Lymphoblastic Leukemia during this time frame and if evidence ever emerges of a direct correlation between mold in toxic appliances, and incidence of Leukemia, I am prohibited from suing them at any point in time in the future...AND I WAS NEVER NOTIFIED!!! IT IS NOT LIKE I WAS CULPABLE FOR NOT RESPONDING, NO NOTICE WAS GIVEN AND THE COURT SHOULD HAVE TO PROVE THEY SENT US NOTICE!!! This infuriates me. All evidence indicates that Maytag and the State of Illinois intended to exclude us and insured this by not notifying all qualified members.

Maytag won't help and if a cause and effect relationship between my son's Leukemia and toxic appliances emerges, Ive been excluded from future remedy. The potential pain and suffering, financial loss, and employment stress have been severe as a result of the Leukemia: the financial hardship could acumulate well into 6 figures. The irony is I owned a toxic appliance at the same time I had a child develop Leukemia. What would you think as a parent?

In 2005, it happened again, same noise, same leakage, same broken part. We again paid for the repair, and were told that the replacement parts were improved and that the problem would be fixed. Just this week, (June 2008), we are having the same noise and same leakage. We do not want to pay for a third repair and have read several stories online of people having similar problems. Still Maytag has not recalled this washing machine.

We have paid several hundred dollars in repairs. We could have bought a new washing machine by now with the money we spent on repairs.

clothes getting ripped purchased dryer at Sears told I have to pay repair

The repair is over $200 each time, not to mention the sodden clothing hanging out to dry now!

The washer sounds like a the Army helicopters that fly over our house. The spin cycle is so loud and the washer jumps all over the laundry room. My tile floor is all marked up with black from the legs. The front panel is coming loose.We finally got a repairman in from A&E as recommended by Maytag. He stated that he has seen this before and the problem is that the cabinet is not sturdy enough for the power of the actual machine. Since the motor is more powerful than what the cabinet can handle it has caused internal damage from the horrible vibrations and shaking which has caused the front panal to start pulling away. The only thing that could be done was to replace the panel for $150 but it would continue to happen.

He told us that Maytag was aware of this problem and no longer makes the cabinet this weak. Therefore we are now forced to purchase a new washer only after 3 years. Definately will not purchase Maytag and will never recommend this brand to anyone.

Black marks to the tile floor that will not come clean. Needing to purchase a new machine after only 3 years when we spent over a thousand dollars on a brand that we thought would last at least 30 years

After three service calls for the same issues: Loud banging, off center basket, off balance spins with just water in washer (no clothes!). Unbalanced agitation, etc. etc. etc. there has been no resolution and the problems are worse than before. The repair service A & E border on incompetent and have had the washer apart many times within the same visit to try to get it running again. Wrong parts have been ordered and to this date still sit in my garage.

All calls to Whirlpool?Maytag Consumer Affairs have been exercises in frustration. I am an Engineer with over 40 years of experience and I know a lousy design when I see it. I am telling all associates and friends about my experience with Whirlpool/Maytag and will follow up by sending a copy of my experience to Maytag/Whirlpool CEO.

Frustration, loss of product use, multiple appointments for service calls without satisfaction.

They had to have known about the ongoing class action lawsuit, but did not mention that. I have a pulmonary mold illness that I manage and did not expect my clothes to smell like mold! When I try to use bleach, the machine later deposits bleach on later loads which ruins the clothes. I get black spots on my clothes and the clothes are never rinsed properly. If that were not enough, the washer twists and rips our clothes, towels, comforters, sheet set, etc. They can come out of the wash looking like someone took a knife to them.

Our dryer is burning clothes. Now most of our things are ripped and ruined. Famous Tate gave us a replacement washer which had a bad computer and would not work upon delivery. They took that washer back and replaced it again, and all the original problems continue. No service company can figure out the source of the tearing of clothes.

I am now in an extended warranty period and have been stuck to deal with this. Magtag told me that our warranty only covers service and repair, not replacement. That if the machines cannot be fixed, it is our problem.

Today, when I cleaned it, pieces of rust fell into the tub. I had to then clean out the tub before I could put a load of clothes in. I will never purchase another washer because of the Neptune TL I own now. Even though this washer is less than 4 years old, I am going to purchase a new one. I am tired of washing clothes 2X to get them clean.

It costs me in time because I have to wash clothes twice and I have to pre-treat everything. It costs me in money because of the added utility costs and the cost of replacing clothes ruined by rusty water dripping on them.

We have called a repairman several times and they have had to replace several parts. We finally stopped purchasing the extended warranty because we figured we would have to buy a new washer and dryer before long. I called Maytag and told them that I believe we received a defective washer but they were not willing to assist me. I no longer plan to purchase another Maytag. I also know that Whirpool bought Maytag but this too makes me very skeptical.

After further research I have discovered more than 500 people are waiting on this part with the same response from Maytag. After pushing the issue further with the rep on the phone I was offered a 15% discount toward the purchase of a new Maytag dryer. WHO WOULD WANT ONE???????? After more research I discovered the washer of this set has already had a class- action law suit filed and won. Perhaps another suit should be filed for the dryer as well. It is also junk. I thought when I purchased this item I was getting the best on the market. Now I know why the Maytag repairman has nothing to do in the commercials, he can't get the parts to complete his repairs.

Washer has ruinned my clothes, twisted them, tore them made them dirty and a bad smell coming from the washer. The bottom of the washer has ruined my tile floor because of the black soot material coming from the bottom.

I see online that there are several other complaints concerning this same washer. I would have never purchased it if someone at Sears informed us that there was a class action lawsuit going on at that time but nobody said anything. They should have pulled these from the stores when the class action lawsuit began.

Clothes were stuck in the washing machine for a week until repairs could be made.

After putting the unit into service in June of 2005, in August of 2006 (two months after our warranty ran out according to the retailer), we had a serviceman in to get the pump which removes water from the unit as it filled with water during a load and stayed that way. He did fix that. A couple of months ago, the belt came off and the repairman said the cost to replace the drum and bearings was not worth it. I sent as email to several VPs in the service department at Maytag and received no response. I did this after the retailer said I had no recourse with his place of business but I might with Maytag. I also found out at that time that the Neptune line was pulled because of all the problems people all across the country were having with these units.

We paid about $700 for the unit back in 2004 and spent about $175 to a repairman in 2006. Eventually we paid about $1000 to replace the unit several months ago.

To start with, we had to wait 2 weeks for the loneliest repairmen to come to our house, The parts were covered, but I had to pay for the labor. I usually don't pay for labor but was in no position to do it myself. Their repaimen had 2 weeks notice, they may have thought to bring some parts. We waited another two weeks for the part needed.

Over the next six months, we put up with the same, try a part and come back dance that appeares to be common in the washer repair industry. Of all the time spent at my house, the repairmen spent more time on the phone with their tech support department than they did actually working on the machine. Finallly we came full circle and they wanted to come back with another control module, the first part that they replaced 6 months earlier. I finally gave up and discarded the machine. I was hoping to get it running and sell it on Craig's list but I couldn't pass off my problems on somebody else like that. It sucks to have a concience.

Two years later, June 208, the front loading replacement machine stops working. A quick call to Maytag brought everything back. It fist call was convieniently dropped when I requested a suervisor. The second attendant was short, and rude. "If it is not under warrentee or a service contract, we cannot help you. Whatevere happened to wanting to help customers so they will be happy customers and return to by more?

Well that rules out a service call. I am not going to pay for somebody to install parts and hope they work, I an do that. When I took ir apart, I found that the motor was fine so I checked the control board. The contol board in simmilar models was the center of a Class Action Law Suit. The claim was that the caught on fire when they got wet. This model has a splash guard and my washer has no leaks but the control board was burnt. It had caught fire without getting wet.

The control board's main chipset has a quarter inch diamiter hole burned clear through to the base. A glass part labeled "WSD" is smoked and a secondary chipset and it's associated relay are melted.

The above two examples and my prior experience with them, lead me to believe that Matag knows that the motor and the motor control board, on this model, are not compatable by cause and effect. By designing and selling an "Upgrade Kit" they are admitting that the original design does not work. I am telling you that, not only does it not work, but it is a fire hazzard. If my wife was not a compulsive cleaner and there were laundry lint bunnies under my machine there would have been a fire.

I have resigned myself to either paying $250.00 for the new parts or buying a different brand machine. At the very least I would like the parts paid for by Maytag. What I realy want is for Maytag to recall all of their Maytag Neptune washing machines and re-imburse the consumers for them. At the very least, I want everyone who has one of these front loading units, built after the other law suit and supposedly free of fire danger, warned of the potential hazzard and informed about the upgrade kit. A little public humilliation to counter their deceptive advertisements wouldn't hurt either.

I have the motor and motor control board if you would like to see them or have them tested.

In June 2003, I had to call for warranty service (good thing I purchased the extended warranty!) to replace the door lock assembly, as the washing machine wouldn't spin. Now the washer will not spin or tumble. I've called the repair company, and the required part, a motor control board will cost $300+, not including the $80/hour for labour. I have never had so many problems with a washer!! When I purchased the Maytag washer, I chose to spend a little extra because I wanted a quality product. After viewing the many complaints about Maytag washers, I believe another class action lawsuit is warranted!

I have not yet called the repair company to schedule an appointment. I'm contemplating purchasing another washer, rather than deal with breakdown after breakdown. If I do purchase a new washer, it won't be a Maytag or a Whirlpool.....

We had to call again in November 2006 for the same problem. The same repair was done. No more problems with completing a spin cycle but the washer is very load. The inside drum hits up against the outside wall of the washer. The loads often throw the washer off balance. Once the wash cycle is complete, clothes are often in knots and hopelessly wrinkled. I had a repairman take a look and explained these problems. He told me this model was essentially a lemon and there was nothing that could be done. I told him I expected at least 10 years of good life from a name brand model. That is not likely to happen.

There should be mass recalls or refunds from Maytag. This washer was more than we could afford but we opted to pay the higher price to get what we thought was top quality. We lined someone's pockets and we a constant reminder of a poor decision. I'm sure we are not getting full value out of our clothes either due to the wear and tear.

Time off from work to meet repairmen that often did not show or arrivfed at a time different than expect. Down time of washer while waiting weeks for an appointment. Unknown cost over time due to harshness on clothes.

I am paying 15 dollars per week to use a laundromat. Plus it looks like I will have to buy a new washing machine.

They had to come back out (keep in mind I had to leave work a couple of times that they came out and also I had to put up with the vibrating mobile home when I washed clothes for a family of five!!!)and then decided they needed to replace the tub. I waited over a month for the tub. The day the tub came in close to the end of May, Alabam power calls and informs me the tub that came in is bent. It will be May 29th before they get another one in. May 29th comes and goes and on June 5th my washer starts making a noise and the next thing we know it is flooding my floor. Keep in mind that I live in a Mobile home (floor is going to buckle and my carpet also got wet). So I know have a washer full of water and expensive clothes soaking in the water fading and rotting. I called Alabam power and they state they don't know when they will be able to get the tub because it is on back order. They never called on May 29th to tell me this.

I then called GE and told them this, they called Alabama Power to verify. They then done a nation wide search and found 1 and had it sent to me. I called Alabama power and they said it would be a week before they could get someone out. I had already told Alabama power and GE that I had 5 or 6 loads of dirty clothes from soaking up the water off the floor and I wanted someone there by Saturday (this was Friday when I was talking to them). Alabama Power called back and said they could have someone there by Tuesday and again explained that they would not do. The third time they called back and stated that installing the tub was a two man job and the earliest they could fix it was Tuesday. I again explained about the tub full of water and my clothes. I told them it would not do any good to install the tub, because something else was wrong. I could get the water out or the door open to get my clothes out. The Alabama Power rep stated he could get someone out there to get the water out and see what that problem was. It took talking to 3 people before 1 person stated they would send someone out for this problem.

When the service man from Alabama power arrives, he takes the top and front cover off and floods my floor again not to mention gets very upset because he gets wet. He should have seen that he would get wet because the washer was full of water. So now my floor has been flooded and the water ran into my bedroom closet wetting everything I have setting on the floor. He decides that what ever the part is that lets the washer drain has to be replaced. So far I have had the front cover replaced when I got the washer because they had a beige front on a white washer. Then the dispenser drawer was holding water in the fabric softner slot, so the drawer was replaced. They sent someone out twice to adjust the washer and made it worst. Then they replaced the shocks. Then they were going to replace the tub.

Now they have to replace the drain part. This seems like a lot to do to a washer that is only 2 years old!!!!! I have thought about consulting a lawyer and I still might if I don't get some satisfactory results from this complaint. I have read online reports and there seems to be a lot of complaints. Oh yes and I forgot about the stinch the washer has when I open the door and the mold around the rubber seal. I have cleaned it like I was told and it is still there. Alabama power was told of these problems and gave me no answer or advise on these 2 problems. I would like some kind of compensation for this very expensive washer that I am still paying for that seems to be a piece of junk.

2- DISGUSTING SMELL The clothes smell funny when they come out. If they sit in the washer for more than a couple of hours you have to wash them again. While washing, it gives off an order that smells like sewage or sulfur. We do not have smells coming from our sinks, toilets, faucets, or icemaker so the washer smell has nothing to do with our water.

3- CLOTHES DON'T CLEAN OR RINSE PROPERLY I have to always pretreat with stain removers to get my clothes clean. If I don't hit the extra rinse, detergents, stain removers and fabric softeners don't rinse out. Sometimes I have to run them through another cycle without detergents just to get them rinsed properly.

4-KNOTS UP CLOTHES I have actually taken pictures of knots of clothes. the machine wads them all together and tangles pants legs and long sleeves together. I have pulled an entire load of clothes out of the washer that was all connected in a long knot. This stretches and ruins clothes. The hand wash cycle does not prevent the knotting.

5-WRINKLES This machine actually washes wrinkes into the clothes. Even if they do not get tied in the knot as described above, they come out wrinkled. The dryer won't even blow them out. All of our drip dry things now have to be ironed. The wrinkle control cycle is a joke. It actually wrinkes them more.

6-DAMAGED CLOTHES Because of all the twisting, writhing and knotting, our clothes look worn before their time. Buttons come off, lace gets wripped, and seams come undone.

This machine and it's companion dryer, which is another story, were supposed to be Maytags top of the line machines. What a joke.

5 years ago, paid 849.00 for Maytag Quiet Series diswasher. Have put a little over 400.00 bucks in repairs for this piece of junk. I have had to take time off of work to be home for the repairman. dishwasher now needs hundreds of dollars worth of repairs and is not functioning. Guess this is what Maytag means by Quiet Series. Doesn't work, so yes it won't make noise. Out of warranty or not I want ALL of our money back: Dishwasher, repairs, time off work. This is clearly a lemon.

We have 3 Maytag products: Dishwasher which is the biggest LEMON on todays market, a washer and dryer. First the dishwasher: Not even one year after purchase, 2 prongs on the top rack rusted off. Then the latch broke. Then it began to leak. Then the panel went haywire. Panel replaced. Still doesn't work. Repairman returning to fix panel. Dishwasher still leaks and repairman coming back to troubleshoot that problem. Repairman returned and thought perhaps the computer board was bad and needed replaced. So, he replaced it. Nothing happened. He called Tech Support. They couldnt figure out what was wrong either.

The Washer: The lid began rusting after only having it for 2 years. Looks so nice in my newly remodeled laundry room. The Dryer: The paddles inside the dryer have had to be tightened down now twice. I have never put shoes or anything of that nature into the dryer to knock these loose. Only wet clothing goes into the dryer. It appears that I shouldn't be putting my wet laundry into this dryer as it is knocking the paddles loose.

My clothes have never smelled good. Is this rancid water getting into the wash cycle?

Just this week the washer began making an extremely loud noise during the spin cycle. Called the maytag appliance store I purchased the washer from and they sent out a serviceman. He said the bearings in the outer drum had gotten water in them and that was causing the noise. The entire outer drum would need to be replaced. The serviceman called his office and they called Maytag to see if it was possibly under the 5 year warranty because they weren't sure because of how the warranty was stated on the maytage site. Of course it wasn't covered!

I was given a rough estimate of $600 to repair the machine. No thanks, I'll purchase another washer but I won't purchase a Maytag or Whirlpool. I've had a ge washer that went through a flood in '92 that lasted eight more years after it flooded. I chose to replace it with a Maytag because of Maytags reputation.

I have made several attempts to remove it. The top layer would come off but had stained everything below. Over time it has progressively got worse and if I dont use extra care and take each item out individually it comes off on my clothing. This, or course, is impossible to do with large items and has ultimately got me doing one or two extra loads a week and some things have been permanently stained or ruined. Over the last few days I noticed a distinct odor of mildew when opening my washing machine door and along with the residue build up I began to wonder if this might actually be mold or mildew.

Upon researching the internet I have learned that this is a huge problem with the front load machines. A problem that [Maytag] is aware of and has been for some time, to the extent that my particular model was included in a class action law suit. It also appears that it is too late for me to receive any assistance from your corporation. As a consumer I feel I have been done an injustice by both product and company. I am confident that I could have easily been contacted to be made aware of this defect. It has never been a problem in the past to locate a customer on an item such as this to offer an extended warranty for a SMALL fee.

I have been cleaning my machine more than I have my laundry over the last 4 years.

Our clean clothes stink after being washed in the washer, so I now have to rinse them 2 or 3 times after each washing. I am constantly having sensor problems, the machine not draining, the machine not spinning, etc. Many times, my husband and I have had to wring out a load of clothes by hand before putting them in the dryer. (Otherwise, the dryer will run for 3 hours before the clothes are dry.) I have clothes sitting in it now mid-cycle, and it won't drain, spin, or do anything but beep when I press start.

I am presently waiting for a repair man, who won't be at my house for three more days. After he repairs it, I am selling it and buying another top-load washer. (I had a Kenmore top-load washer for over 20 years and NEVER had to have it repaired.)

After paying more for this washer than I have ever paid for a washing machine ($1099.00), I have had to pay for repair costs, plus laundromat costs. I

I'm complaining because I think it's fraudulent for Maytag to get rich by advertising a brand of quality and service, to state on their website that their washers last longer than any other on the market?, that Maytag relentlessly pursues to build the highest-quality and most dependable machines?, that Maytag stands by their product -- and then refuse to fix or replace a washer that breaks down after six years of normal use. Its not unreasonable to expect a washer (especially a notorious brand like Maytag) to last longer than six years. Obviously something was wrong or defective with the washer. A company that convinces consumers such as myself to buy their product by making these kinds of statements quoted above should be held accountable.

It cost me about $1,000 to replace the washer.

Smoke filled basement.

My husband was checking the washer and the rubber seal between the tub and frame was black and had water sitting in it. When the tub is moved it sounds as if water is still in it somewhere, like it hasn't drained all the way. I have never tried to contact Maytag or any service person, since this problem was something I thought was related to my own home. But in reading everyone else's comments, I realize that the problem is the washer itself.

The economic consequence is that our clothes smell like dirty work clothes and washing them double doesn't work, and using extra detergent and additives have cost us more along with water and electric usage. I seriously doubt the clothes can be worn without ever getting the smell out.

After repeated phone calls to Maytag and Home Depot the end result is Too Bad. I have asked them to give me a different model, but they say that the ones I have are not broken so there is nothing they can do about it. It was always my impression that Maytag and Home Depot gave their customers a satisfaction guarantee for at least 30 days from the date of purchase. They apparently do not.

I'm now stuck with a brand new Washer & Dryer that Wrinkles my clothes and sheets terribly, and uses more energy than my 15 year old set that I had.

I paid $1200.00 and $200.00 for the matcing pedestal. I will never get my money's worth! The service calls will be a projected $250 at least every time a coin gets by us! Cooks appliance ahs serviced me every time and we do have all the documentations! Also, this isn't even half the headache of being without a washer for 2-3 weeks at a time with two kids, one being a baby! I have spent too much time in laundromats and distance realtives home doing laundry when i should be able to use mine a t home, u would think after spending the money on what i was told by Lowes was TOp of the line. Maybe Lowes and Maytag should reimburse me! I called LOwes immediatley after the first breakdown which was one month after purchase,and they would do nothing to help me. Please help me to get something back out of this purchase .Thanks!

My laundry room floor has flooded so many times that hte floor is ripped up and destroyed also from the service men moving htis heavy washer. Ripped totally!

I call Lowes and they said they could not do anything that for me to call the company so I did and they give me a run around. At that time I asked if they had any problems with this product they said no . After a day of back and forth with them on this matter. I asked for them to replace it and they said no they would have someone to come out . They did say it was fix . But it wasn't I recalld and ask them about the recall they said they didn't have a recall on this model but it was having the same problems as the others. So after that I had problems with it .

In Aug. 2007 I had more problems that was as the same as before but got worse. They came out and put more parts on it and the dryer and said I should wipe off the mold in the door and use clorox to clean it and all the time I had told them I did what they say and it was leaving white spots on my cloths and not solving the problems with the mold and the smell in my clothes I have had to throw away alot of my clothes because of this.

I have had nothing but problems with this machine. When we purchased this product we thought it would last longer. I have not had this machine a whole year with out something going wrong with it and now this weekend I have a load of clothes in the washer with water in them and can't get the door open because the door is locked down and the motors is humming everytime I push the button to turn it on and it will not come on it just humming and can't get anyone on the phone to talk to so I can get the door open and get the clothes out. I am at my ends with this product and Company. Can You Help me

Damage to Clothes with mold and mildew and smell and when cleaning it with clorox leaves white spots on clothes and have to throw away. Clothes are in washer with water in them and can't get them out because door is locked down and want open.

Some of my clothes do not loose that bad smell anymore and have to be replaced or at the very least washed more then needed. Would replace washer but spend a lot of money on the washer