Maytag Washers & Dryers Reviews

I bought a Maytag washer (Centennial) because of its reputation. I didn't even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it.

Maytag Maxima 9000 washer not working since day 1: I have placed a call on Friday, June 14, about my Maytag washer not working. The service man came in on Friday, June 15, 2012, and stated that a UI board needs to be replaced. I have called Whirlpool to ask for the part to be ordered so it is faster, could not do anything. Then, I have not heard from Whirlpool since. I called them again on Wednesday, June 20th, and I was told that the part was ordered and it will take up to 10 days for it to arrive. Once it arrives, the technician will call to set up an appointment. So, according to Maytag (Whirlpool), I can be without a washer for at least 2 weeks (as 10 days are 10 business days) and it is all good.

I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes don't get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.

I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron can't get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, that's a big nugatory since they are supposed to hang dry them.

The frontload washer 4000 series began making a very loud noise on spin. I called Maytag and requested service. The technician came and made a diagnostic evaluation, stating this has been a bearing defect affecting several of these models. I called Maytag, and the representative agreed to ship the parts at no charge. A week later, we received the parts, only for the technician to find one of the parts damaged in shipping perhaps. So another part was sent directly to the Maytag dealer.

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

I have only had this machine a few months and am completely dissatisfied. It sounds like a jet taking off and uses so little water. The clothing does not come clean and wrinkles are close to impossible to iron out.

I purchased a Maytag top-load washer 16 months ago. I had a problem with it four months after purchase and they told me it was not leveled, which I did not believe. I set it up as the manual said to. The washer left clothes soaking wet about every 30 loads. I continued to use it and the washer finally quit working after 16 months. The repairman found the nut which holds the pulley on the shaft that turns the drum had been loose and had been this way for some time. $129.00 later, it was fixed. It works fine now. I wonder if this problem should have been caught on the first service call when it was still under warranty.

I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with 'error code F51', catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in "I'm sorry, there is nothing we can do."

Bravos washer, a year old machine, needs new main electronics board $220.00 plus $125.00 labor to install. Repair guy said humidity makes them go out. Go figure a part sensitive to dampness on a wash machine. Why don’t they seal it better? By the way, this machine does not wash, worth a crap. I am getting something new.

I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.

Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didn't. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, I'm not sure why it won't drain but the tub is full of water. I called Maytag and they really didn't care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didn't know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. I'm very dissatisfied with their Bravo washers. They lost a long time customer.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.

July 2011, I bought a top loader Maytag washer from Best Buy. In October, after I had the washer just a little over 3 months, it quit working. Dead. I called Best Buy that said they only stand behind a product for 3 months and since mine was about 3 months and 2 weeks old, I had to contact Maytag to fix it. When I contacted Maytag, it took them 3 long, angry, upsetting phone calls before they finally made an appointment for someone to come look at it the next week. I was without a washer for 9 days and when the man came, he said it was "too new for parts". He would order a new latch (apparently, he thought it was not latched and so would not run), but it would take a while to get it in. He'd call me.

I purchased a Neptune front-load washer in November 2005. Now that it's out of warranty, there's nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where it's bolted to the frame. There is a rust bubble where the crack started. We couldn't see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasn't even made here - it was made in Korea and it's not worth $100! Note to Whirlpool: your customer service sucks!

We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition.

Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.

After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldn't be so upset, but that was a total waste of money for it to last less than any machine I've ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.

I related my problems with a Maytag Bravos Washer a few days ago. A year and a half after I purchased the washer, it would no longer spin, among other problems. I was persuaded to call a repairman who diagnosed faulty electronic components which would cost me nearly $400 to repair. He confirmed that the washer was poorly built and strongly advised that I replace it. So, after paying him only $25 for a service call (he felt sorry for me), I did some research and bought a top-load agitator washer because the 'old-fashioned' machines actually do their job - they wash clothes! I was duped by the high-efficiency claims, low-water-usage of the Maytag which didn't wash that well when it did work.

Maytag Centennial 'eco conserve' clothes washer - I purchased a Maytag (non-agitating) washer, (model MVWC400XW) just about a year ago and I can't tell you how dissatisfied I am with this product. It does not clean the simplest of soil from garments. I have actually had clothes come out of the washer after a complete wash cycle, with dry clothes. They recommend putting soap in first, at the bottom of the washer and then load clothes; I have had clothes come out stained as a result the clothes sitting on top of the soap. I am requesting that I be able to return (have this washer picked up) from my home and replaced with a washer with an agitator or a compatible washer that actually washes clothes. I believe that this may qualify as a lemon with regards to California lemon laws.

I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:

The washer worked great for about a year and a half. Now out of warranty, it sometimes does not complete a load (clothes are still dirty and partially dry). If it does 'complete,' the clothes are soaking wet or not clean at all. It's a struggle to get it to spin at all, which I attempt by resetting to spin again. It takes hours to complete a load by playing games with this piece of junk. This last time, however, no luck at all - the load was taken to a laundromat to finish! Based on what I have read, my problems are typical and so, I am not going to waste time or money calling a repairman. I have not abused this machine. It was only used once or twice a week, correctly installed and correctly operated. This piece of junk cost me almost $800 and now, I have to replace it (not with a Maytag!).

I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!

I do not like this Maytag Centennial Washer at all, I have had it for a year and a half and it just does not perform good at all. Most of the time the clothes still come out with dirt on them but what I am most mad about is the fact that it keeps leaving bleach spots on my clothes, several washes after I use the bleach. I will definitely not recommend this washer to anyone.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

The control (computer) stopped working. The Maytag Centennial washer would not turn off. I had to unplug it from the electrical outlet to get it to stop. The repairman had to replace the computer panel. He said it had burned up. I bought this machine from Lowe's on January 11, 2011. It lasted 15 months and cost me $265 to get it repaired. I called Lowe's and because I did not buy the extended warranty, they would not even talk to me. When I pay about $500 for a washing machine, I expect it to last longer than 15 months! I will never buy another Maytag appliance! Customers beware: these products are a bunch of junk. Even the repairman told me so.

Two years old, single person owned and will not operate - At 2:00 am, April 25th, 2012; I went to take a load of laundry out of the washer. It was still full of water and would not operate. I am a single person. I do not do load after load in two years. In fact, I was doing a weekly load of clothing, nothing large. I paid close to $1,000.00 for this unit. This sucks and why only one year warranty? Are you Maytag? A Youigo car would run better than this. And they are built cheap.

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.

After 9 months, the $850 Maytag Bravos started making extremely loud grinding noises during agitation cycle. We had 5 repair tech visits from A&E Repair, Maytag's national repair vendor (and several cancellations + unscheduled visits by same). Each tech said a different part needed to be replaced requiring weeks of waiting for parts deliveries and getting huge boxes delivered to our office and dragging them home since my husband and I work for a living and are not home to accept large parcel deliveries. We had to unpack the washer basket in order to get it into our car and saw it was completely damaged. After 4 months of tech repair visits, using my home as a repair shop, forcing me to take days off from work and still no resolution to the problem, I was finally able to get Maytag to replace the machine.

I purchased the Maytag Neptune set in 2004 and was not informed there was a class action lawsuit and was never notified. When washer quit working, I called Maytag who sold me a $300 service contract. They came out and said they couldn't fix the washer and I needed to buy a new one. I paid a fortune for this piece of junk and now have to spend another $700 to get a new washer. I will never buy Maytag again. How can they get away with selling washers that are on recall and involved in a lawsuit?

My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

I purchased a Maytag Centennial Top Load Washer in February 2012. I wish I had understood the workings of the washer before making the purchase. I am not at all happy that the lid locks as soon as the washer starts and unless I push a button to get the lid open. I cannot open the lid to maybe add more items or check to see if the water amount is sufficient or too much. I have no idea how much goes in for each water level. Of course, I cannot take water out but I could put more in if I see it is not enough. And after learning the water levels, I would know just how to determine the level I need. Some man must have designed the panel. Otherwise I am satisfied. I really like the large load capacity. I originally thought I wanted a front load to get a large capacity but this suits me fine.

This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool don't care, Customer Service doesn't care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesn't happen with someone else's brand when we buy it. Shame on such a big company.

My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!

Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is "I am sorry, there is nothing we can do." Isn't there a lemon law for major appliances?

I own a 2004 "Neptune" front end washer that I've dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor that's in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. I've already bought 2 washers since I built my home 14 years ago. It's just not right!

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesn't work. They don't make them last anymore.

I bought a Neptune Washer in 1999. 6 years later (2005), it started making the "747 landing" noise. It was implied that somehow it was our fault, maybe, something from my contractor husband's pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again it's cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly won't be a Maytag!

My Maytag Neptune had an outer tub bearing fail. I emailed Maytag and a representative called me back and made an offer to repair it with a $299.00 extended warranty. I was recently laid off and felt I could afford, however, I surmised it was all I can do. I can't buy one for that. Well long story short, the tech told me all they will pay for is $350.00 and parts are much more! I had to call them and they said "good news, we are going to give you a check for $174.00". What? I just gave them $300.00. I am livid.

I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.

First of all, the hoses that came with my washer leaked and were cheap made. My husband put the hoses from my old washing machine on the Maytag. Then, I hadn't had my Maytag washing machine but about two months when I had a problem with the mixer. I had to turn the hot water connection off in order to wash in cold water. When I called the store to explain the situation and ask if they had their own serviceman, the person I talked to made me feel like a complete idiot. He said in his twenty something years of selling Maytag's, he had never heard of such a thing. Anyway, when a serviceman finally came, he also had to replace another part due to a recall. Now, my washer is right at four years old and is leaking from under it. My husband checked the hoses, and they are not the problem. I bought a Maytag thinking I was buying the top of the line but I guess I was wrong. I will not buy another one nor recommend them.

I can’t seem to get any help with my dryer. I have replaced the drum 2 times and thermostat 3 times. Model number is mde9700ayw. Serial number is 13229569gp. I simply want a new dryer that works.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion.

The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEO's office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, I've had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.

Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you can't even iron it all out. If the load gets off balance, you have to wring it out by hand because you can't get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. I've had this ** washer four years and it broke down once again. I don't have any warranty and the money. They want to fix it. I'm going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

I have a bearing going out. The Bravo washer makes a terrible noise. Now, they tell me I need a new tub/bearing. This repair will cost me more than $250.00 plus service calls. This is the second repair that I have had on this machine. It is only 4 years old. I use it twice a week. I will not recommend Maytag to anyone and I will never buy another one. They should check the internet for complaints and realize that there is a problem.

I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like it's a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veteran's day sale at Lowe's, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. It's essentially a throw-it-away deal. The tech says he has done hundreds of these and it's a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably won't fit any other washer brand.

I spent over $600 dollars on a Maytag Bravo 300 series. The washer has cost me over $300 to fix the latch and 2 months later, it will not spin. I would recommend to anyone not to buy a Maytag product! Garbage! I had a standard Kenmore washer that lasted over 10 years without a problem, paid $300 and still sold it for $100. The funny part is that I sold it to my brother who still uses it regularly and has not had any problems. So what is money worth? Your call.

The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?

I bought a Maytag Bravo washer and dryer 18 months ago. While taking clothes out of my washer, I noticed that the plastic collar above the washtub was shredding around the edges. I called the manufacturer about it. Because it was more than 12 months old, they refused to do anything about it. I feel that shouldn't happen so soon after purchase. I'm a single person and don't do that much laundry. The piece should be made of something more durable. I will never buy another Maytag product. Is there anything further I can do to pursue this?

The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?

Front load washer unit does not respond to control inputs. I have called Maytag service and support. One can find a repair or maintenance manual. I'm in a smaller market so there is limited service. Maytag service and online support is terrible. "Maytag stores" are fronts for independent service companies. It's probably okay, but misleading. Everyone wants to order the main controller board. It would be good to have a maintenance manual.

I have a washing machine that I purchased in August 2010 that is not working. A certified Maytag technician came out and informed me that the shifter assembly went bad and needs to be replaced. The machine is only 19 months old and they are telling me it will cost $352.25 to replace this part. I only paid $549 for the machine. This was a poorly manufactured part and a very expensive repair for a newer machine. This part did not give out to normal wear and tear. I just spoke to a supervisor at Maytag customer service and she said Maytag would not replace the part or offer any kind of discount. I am so disappointed in this answer and type of customer service from a major corporation. I am willing to pay for the labor (not that I should have to), but had hoped Maytag would at least help with the cost of the part. Basically, I'm out of luck because the machine is no longer within the one year parts warranty. I will never buy Maytag again.

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?

After one year, this "famous" Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing "always fails" in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, "no recall". Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks.

February 2011, I purchased a washer from Lowe's and started having problems with the washer leaking and skipping cycles on the first week. Lowe's exchanged the washer end of first week. The new washer started with not adding water in wash cycles. The repairmen sent by Maytag could not find any problem with the washer. The washer worked off and on for months with problems. Cycles with bleach added worked fine, but 3 or 4 loads later with no bleach having been added, it would produce bleach-stained clothes. The repairman came out again and could find the cause for skipping cycles, but suggested I run clean cycle every time I use bleach. It defeats the purpose of purchasing an HE water-efficient washer.

The washer stopped and displayed F51. It had that growling, horrible sound like it was dying. After restarting and trying everything, including going back to Lowe's to see if a serviceman could fix it, with no luck, and father reading all the reviews on the F51 error and all of the displeased customers we divided after two years on a $900.00 machine, we would tear it apart and fix it ourselves! If possible and if not, what are we losing? Nothing! What we found was clothing between the outer casing and the drum preventing it from spinning. Unfortunately, we did not know how to get to them. With a lot of effort, we got the leggings out that was causing the drum not to spin. I am sure there is a lot more socks and a pair of fairy wings that I never found after Halloween in there.

My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. What's up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?

The Maytag Centennial (Model MVWC6ESWW1) washer was purchased in September 2009 and within 18 months no longer provided water at the temperature selected on the control panel. The problem started after we used a spin setting to remove water from a cycle that did not complete itself. Somehow selecting a spin cycle "disturbed" the water temperature control mechanism.

I purchased a Maytag Washing Machine in August 2010. It recently failed and the repair cost is $1,000. A brand new machine is $1,000. The old machine is essentially trash after 1 1/2 years and Maytag refuses to make any accommodation whatsoever. All I got was, "Sorry, there is nothing we can do." I attempted to move up the ranks, but was only able to talk to one level up. After that, they refused to allow any further discussion.

Our washer, still under 5 year parts and labor warranty, wasn't functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be 'weeks' (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?

I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it.

Washer is Broken After 1-1/2 Years: Yes, the code F51 has come on quite often. Now, my washer does not work at all! Does not spin out, makes thumping noises even though I have taken good care of this machine. It cost me quite a lot of money and thought that this was a wise decision. It’s broken after a year, unbelievable! Also, clothes don’t get clean. I had to wash 2 - 3 times. The clothes wrap around each other and the machine does not clean them well. It’s a horrible machine. I have not called Maytag (Whirlpool) yet as I see from the comments that they will not stand behind their machine. I don't know what to do!

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

The washer worked great for the first 6 months, then it didn't dissolve the soap, it wouldn't complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they can't help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say we're stuck with it.

Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.

I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old.

I have a Maytag Neptune (model number MAH5500BWW and serial number 85981207AE). On February 22, 2012, the washer started smoking and a burn smell was apparent. Fire department was called. They pinpointed issue to the washer. On February 23, 2012, I spoke with Brenda from the Safety Department. She prioritized a diagnosis from a local certified technician. On February 24, 2012 , the technician diagnosis was "defect motor and control runs hot after load." Then Lorna from the Safety Department stated they will not cover part/labor.

Neptune Washer: Tears clothes at random intervals and their help desk asks for money.

I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective.

I have been Maytag customers for 40+ years. I purchased a new Maytag washer and dryer at Home Depot last year. The paint is coming off and the top is starting to rust. We have had Maytag washers and dryers for as much as 17 years that did not rust. The reason we bought Maytag was quality. Rusting in one year is not quality. Please contact us ASAP. Home Depot said there was nothing they could do.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesn't agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.

I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, "I'm using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they don't recommend, after I paid $300.00 for it". Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.

We bought a Maytag Bravo washer and after less than 6 months of use, it stopped working with an F51 or 53 error (can't remember which because it's been a month now). After looking online, it seems that almost everyone who buys this gets this error and has to have a part replaced! And Whirlpool hasn't recalled the faulty part even though everything I've read says it should be a recall.

I purchased this $900 Maytag washer from Home Depot in Oct. 2010. Now, after I've just paid $129 for a service call through their designated repair service, I was informed it will cost $700 to fix this washer. I use the washer on average of three times a week. It's unbelievable that this type of crap is sold by Home Depot and that Maytag warranties will not cover repair as one year has passed.

Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.

less than 2 yrs old and has completely failed to operate. We have been patient with this model. It does roll the clothes to point they are wrapped around and among each other and must be pulled apart before placing in dryer. The wash cycle now takes more than 45 minutes, It fails to spin the load often. Now, it has failed to the point it will not operate with or without any clothes in it.

Customer service argued with me insisting the new models are energy efficient despite the fact that it takes 4 times longer to wash a load. Machine makes load uneven then refills several times to redistribute. Rinse and spin are insufficient in some cycles causing extra dry time and excessive lint. Also, water is always left in the drum. This will cause many problems.

I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the "class action" lawsuit has been resolved and they are not handling these types of complaints anymore.

I have spent a lot of effort leveling my machine, and my wife balances the load very carefully, but 10 times during a cycle, it will start slamming the tub around, so loud you can hear it from the street. I, like others in this forum, thought I was buying the best washer in the market, and paid extra for the Maytag name. It sounds like from the other complaints, that my problem is just the tip of the iceberg. It will cost me $200 to replace the suspension rods. I wouldn't mind paying the money, if I thought it would fix my problem. After reading about all of the other problems with the Bravos, I might just cut my losses, and get a new one. What a waste of $1,000.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. I'm surprised I didn't get arrested for that. I won't ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCI's to keep them from a liability issue. Maytag is the absolute worst!

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber.

I have been trying to solve the issue with my washer, that my parents bought me for my new home. Home Depot, where they were bought, came out twice, and all they say is there is nothing wrong with the washer. There are plenty of things wrong with the washer. It doesn't clean the clothes. I have to use the heavy wash cycle, to try and get the clothes clean. Maytag won't even deal with the situation. The fight has been going on for over 2 years (washer serial # is CY4744432 manufacturer's number is MVWC6ESWWI).

I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. What's the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine.

Maytag washer manufacture changes are not worth a dime. I suspect EPA made the changes, and engineering was made by someone that has never washed a load of clothes in the entire life. There is no agitator and/or supposedly made to conserve water. Well, it saves water alright with each load. There will be a 2 foot circle in the middle of a bed sheet that doesn't get wet; the same with a sweaters. I have checked with different stores and all made the same. And heaven forbid if you dropped a sock and wanted to add it to the load with the mate. The lid locks. I am both angry and dissatisfied and will tell this same story to anyone wanting to purchase a washing machine.

We were sold a Maytag Neptune washer mah550bbw in 2004 when it was already on recall by Maytag and a class action lawsuit was filed against Maytag. We also bought an extended warranty. Now we have the same problems as the lawsuit. We own dry cleaners so we do laundry once a month for small articles. For the last few months the clothes have an odor and they come out looking not clean. We were sold a defective and recalled product and are not happy right now. We would like a fast resolution to this problem; otherwise, we seek legal actions.

I have had nothing but headaches with our washer. We purchased it 4 years ago and after using it for a few months, I took it out because our clothes came out smelly and unclean. Called Maytag and they did nothing. So we went back to a regular washing machine and put this machine in the corner of the basement. I refused to throw away a $1,100.00 machine! So this year our machine quit, so we decided to try using the machine again to save us some money instead of buying another one... Well, that lasted for only a short time. Clothes still smell, came out unclean and just yesterday, the machine stopped rinsing and spinning! This machine has barely been used and it's been nothing but trouble. Maytag service just plain sucks. They don't care about their consumers. I will never buy a Maytag again and I always let everyone I know to not buy this type of machine.

I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!

I am angry that Maytag puts out a washer that hasn't been through quality control. The computer panel is a piece of **, and is not worth $1.00. Do not buy this washer. Shame on Maytag.

I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a 'newer' machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty.

I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems.

I bought a Neptune washer and a dryer. I have had nothing but problems with these items since I got them. My washer keeps giving me a 3e code and will not clean the laundry right. I have used the H E detergent it requires and yet my clothes stink. My laundry smells like mold and mildew. I now don't have my units to wash and dry clothes. I paid almost $4,000.00 for the pair. I don't have the money now to replace them.

Rather than go through all the things I don't like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesn't clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. That's a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowe's nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowe's. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasn't the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number.

I give the product lowest and poor rating. The bearing in our washer went bad 4 months after we bought it. For the fourth time, they are coming out to repair the washer on 01/11/2012.

We bought a Maytag Neptune front loading washer from Ben's Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesn't drain.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

Wow, I bought a Maytag Bravo 300 series washer and dryer three years ago. They have been a complete piece of crap. I spent nearly $2k on the set at Home Depot. During that time, they have been serviced four times and I am now out of warranty and the washer is constantly breaking with LD and F51 errors. The heavy dryer door with light as hell hinges fell off on my wife's foot when she was loading it. I cannot get it back on. It is rigged so it will work. I contacted Maytag and they were not helpful at all. Pretty much sorry about your luck. I will never buy another Maytag product again. I agree with other posters. Too bad you can't chose zero stars!

We purchased a Maytag Bravo Washer and Dryer in late 2007. We had a one-year warranty on the set. At just over 2 years, we started having problems with the washer. It started making a loud noise when spinning and started beeping all the time during the cycles. We contacted Maytag and they said the only thing they could do for us was to sell us an extended/repair warranty for $320.00. If the cost of fixing the machine was too much, they had the option to replace it with another machine equal to the value of the machine in today's market, or cash, or a gift card equal to that.

My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they can't grease the bearings because they are "sealed". So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and it's burnt on the inside!

Maytag's reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldn't open, and now our dryer drum is cracked. Exaggerating your product's reliability is one thing - this borders on corporate fraud.

My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.

I purchased a Maytag electric dryer Bravo 300 Series in November 2009. December 2011, the main computer board went out and had to be replaced. Do not purchase Maytag appliances. They do not stand by their defective products. First and last Maytag purchase.

We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didn't know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they don't stand behind their products anymore.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings don't come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I won't buy Maytag this time.

Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I can't risk using it again. Terrible company. I would never buy Maytag products ever again!

It's about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.

In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!

After several attempts to fix the main bearing in the bottom plate that holds the tub in place, it finally rocked the tub out of balance to the point it disconnected the hose and flooded my basement. They came and replaced the bearing but it was still not right. It was the biggest pile of junk I have ever owned. I also heard it was not really a true Maytag, but an inferior brand bought out by Maytag, and the Maytag name added. Such poor representation by Maytag. Shame,shame, shame on you. Maytag did pay for the insurance claim of $8,000, that would lead me to believe that it was a major issue with the Atlantis model. Never will I buy a Maytag again!

My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry won't work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. I've used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didn't even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers.

Zero should be a choice on overall experience. I purchased a Maytag Bravo 300 from Lowes in February of 2011. Last week I was doing a load of laundry and the washer stopped in mid-cycle, and it gave an alarm and error code "ld". I checked out the manual and it said there was a problem with the drain line. I check the drain line and it was fine, so I called Maytag to have a service man take a look at it. Before he even looked at the washer, he said it was probably the pump, and it is not covered under warranty. And he said that it would cost $140. He obviously sees this all the time. He explained that the pump is too small for the unit and it does not allow anything to go through the pump. Please make sure anyone who may be considering buying one of these units knows right up front that they are going to have issues with the pump, even if a small pebble gets caught in the pump.

I had to replace a washer & dryer which was destroyed in a fire. We lost everything. I was hoping a new set would last me many years. Boy, I was wrong. Maytag Bravo washer is the worst by far. I haven't even had it 4 years. I had a plumber in 4 times already. The pump keeps breaking; it doesn't drain properly. It appears that dirt is entering the clean laundry and the laundry has to be washed again. It looks like I have to research for a new washer. It won't be a Maytag. They are thieves!

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the 'colors' washing setting can't be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer "seems" to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. It's going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

I purchased Maytag Dryer Model # MGDC300XWO on 5-4-11. It has been repaired for the same problem 4 times. I was told that as long as they can repair it, they will not replace it. This is obviously a defect in this machine but they don't care. It has cost me hours and hours of my time. I will never buy a Maytag product again. I don't want to deal with a company who would rather inconvenience their customers then stand by their products.

I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but it's not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!

What the hell? How long does it take to spin? It starts at 8 minutes and never finishes! What a piece of crap!

I purchased a MTW6600TB0 Washer and Dryer on 6/17/07. I have had issues with the washer from the beginning; smell in towels and mechanical problems as well. The machine does not fill properly and receive error codes that are electrical issues per A & E service. I get LF errors occasionally and randomly on different cycles. I finally called for service because I now am receiving F51 Error, which has to do with the basket per A & E service technician. I was told on Black Friday that my machine required both baskets and the rotary motor.

A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now it's November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.

My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didn't spread to the house. The first one wouldn't dry my clothes.

Our front load washer is two weeks past the one year warranty and need $650 in repairs! I will never purchase a Maytag product again. My last Maytag was 19 years old when we got this new front loader for energy efficiency. You don't save money when you have to replace it after one year.

I purchased this washer in 2010. It has broken 4 times since purchase for the same reason. I was told by the appliance repairperson (which Maytag referred me to last time it broke on 03-11-11) that the manufacturer does not replace the machine until after it has broken down a 4th time. Now, the warranty has expired (in 09-11), and it has broken down again for the same problem - water won't fill. Sherry at call center informed me my machine does not qualify for replacement. Then, she would not give me a number or contact info for corporate office so I could forward my complaint. This machine is only slightly over a year old. I have had nothing but problems with it. I want a new machine, or at least unlimited repairs for the recurring problem. And I should not have to pay for a warranty that costs almost as much as the machine itself when I've already paid for the machine, and at least an equal amount to the cost of the washer in repair bills just to keep this lemon on the road. I want a number and a name for someone that will listen. I may be part of the shrinking middle class, but I am a customer, and I should be treated right. Please help me.

Second call in less than a year (warranty covered) for Washer problems. 14 days to get parts and install-- unacceptable. Talked with Maytag Management. They apologized for the late delivery of 7 - 10 business days (holiday coming) but would not expedite. Not what I signed up for from the Maytag Name! Neither performance of washer or customer service is what I expect from the Maytag name! Guess will go to a different mfg next time.

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. We've had at least 8 service calls on same and the sensor doesn't work, i.e. says the clothes are dry when they aren't and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as we'll, and after one where the motor was replaced, it 'popped off' and flooded my entire house.

This is not a complaint but a love-letter. I know that today's "Maytag Neptune" is not the Maytag of old. But I'm here to report that I'm still using a Maytag washer that was built in 1982! The only thing "wrong" with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We "inherited" this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! I'm looking forward to celebrating my Maytag's 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has "just the basics" - no bells and whistles, computerized control panels, etc.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

I agree with everyone else on here. I would give this Maytag Neptune washer less than 1 star if I could. I also purchased this washer 5 years ago when I bought a new house. According to their commercials, the Maytag repairman is bored because their products are so great. I believe it is because the cost to fix their merchandise when it breaks costs so much.

We bought our Legacy Washer and Dryer from Home Depot in December, 2005. Luckily we also bought the one year warranty, because in January 2006, our washer quit running. We called Home Depot, we got the runaround and I think Maytag sent someone out. When he tipped the washing machine over, a belt was off. He said "it happens." The next year, something else went wrong with the washing machine (not under warranty anymore) and I paid $129 for that visit. Three weeks ago, the spin dry quit doing a good job on the extended spin cycle. Tonight, I put a load of clothes in and though the washer sounded like it was agitating the clothes, when I lifted the top I saw it was just noise, no agitating. I cannot afford the service call, let alone the whole repair or a new washer.