
Maytag Washers & Dryers Reviews
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About Maytag Washers & Dryers
Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.
- User-friendly controls and features
- Quiet operation during cycles
- Frequent mechanical failures reported
- Poor customer service experiences
Maytag Washers & Dryers Reviews
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Reviewed Jan. 10, 2015
As all the other reviews day 1 Dryer had no heat, washer unbalanced and knotting all the clothes. Sent out new dryer after trying to fix to no avail. One month after new dryer, normal cycle continues to run and not turn off. Repairs again - new computer board. Now washer is winding high pitch noise level - repair new bearings. Thank goodness for warranty. But washer and dryer act up again. I purchased extended warranty. Washer tub needed replacing because transmission went out, dryer again control panel problems. Last night the dryer started on FIRE. I’m sure because the control panel normal was not working again after it was replaced less than 2 yrs ago. Total time owned 6 miserable years. Going back to basics, ugh....
Reviewed Jan. 9, 2015
We purchased a Bravo Maytag series top load washer from Sears in June 22nd 2013. See receipt for verification of sale. It seemed to be alright and we were hoping to be a lucky consumer, but now it is January 2015 and today I could smell smoke along with a weird smell (like an auto repair shop smell). I immediately was concerned about the entire house catching fire. Luckily I figured out the smell was coming from the washer and was able to pause it, stop, and then turn off. We are not happy. Our whole main level smells awful. And I'm pregnant so this is probably not good to be inhaling. We are looking for recalls that may be out but we've only seen front load recalls not top loaders. When we bought this it had great reviews, but now it appears there are so many complaints, so my question is: Why isn't Maytag doing something about this massive problem?
Reviewed Jan. 5, 2015
Please read Michael of Davenports review. I read it and word for word this is my experience. This washer is the worst I've ever had. If I could get back my old 20 year old machine, I would trade it in. Don't buy, you'll hate it.
Reviewed Jan. 5, 2015
My washer is less than 3 years old when I noticed the bleach dispenser has filled with water. I soaked the water out with a towel only to have it fill again the next time I washed. This in addition to the feeling I have that too much soap is left in clothes and spot removal is pretty consistently negligible.
Reviewed Jan. 4, 2015
Maytag Bravos XL - I purchased my maytag washer & gas dryer on 5/12/12. In Dec 2012 the heating element went out. I had to wait a week for a repairman to come out on Dec. 20 to fix it. Now for the second time on Dec. 30th, 2014 the heating element has gone out. I called for a repairman to come out. I have to wait until Jan. 12th 2015 for service. I have 8 people in my home including 3 grandchildren. This length of waiting is ridiculous and very inconvenient.
Reviewed Jan. 2, 2015
We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I don't have big loads. I contacted Maytag, their answer was "it's out of warranty so we are not going to do anything for you." Anyone who buys a Maytag Washer, watch out what you're getting.
Reviewed Jan. 1, 2015
First was a Neptune... Total junk... Repair after repair. Finally had enough and like an idiot bought a Bravos. It was worse... Noisy, all this clicking and then it quit draining. I've hated both of them. I will NEVER... I repeat N E V E R buy another Maytag again. I had a Sears Whirlpool set that lasted for over 26 years and it had hard, constant use... diapers for 3 sons! I'm heading out the door to Sears. I'm sure they will have something of quality that will last me more than 5 years!
Reviewed Dec. 31, 2014
I purchased the Bravos XL washer and dryer from Lowe's in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. It's now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.
Reviewed Dec. 31, 2014
Barbara ** purchased a Maytag Bravos X washer. The washer did not perform anywhere near the advertised and EXPECTED performance. A letter was written to the Maytag Customer Center on July 12, 2014 complaining about the washers inability to clean or rinse clothes effectively. As of this date we have had NO direct contact from Maytag. After reading many reviews and noting that I have seen over 700 people which had issues with this machine, I wish that I had never purchased from Maytag. I have had to purchase a new machine to replace this useless Maytag. When I ask a used appliance dealer if he would be interested in purchasing my Maytag Bravos, his reply was, "I don't want any Maytag Bravos in my store".
I have made an effort to obtain some type of satisfaction from Maytag, but to no avail. I would like 100% refund for this purchase. If Maytag does not meet the expectations of its customers, then I feel that a class action law suit should be started through consumer affairs. When you can't even get a used appliance dealer to purchase a used Maytag Bravos, then there is a real problem with the product. The purchase price was $616.55. A total waste!!
Reviewed Dec. 31, 2014
Bought the xl about 14 months ago. NO LIE! Exactly 2 days after the 1-year warranty was up, the xl went down. Drive shaft and bearings. Did Maytag honor the warranty since it was only 48 hours past the expiration? Not just a no but a "why are you bothering" attitude. My brother and I are above average machine builders. We'll fix it ourselves because we could buy a new one to have it repaired. After many hours scouring the web we found the parts. Maytag didn't make a repair kit available to the public. 7 hours plus over $200 to tear it down and to clean the muck trapped at the drain. Then sand-smooth the burnt on metal where the bearings sit. All for a washing machine that sucks at washing clothes in the first place. Never ever again will I buy a Maytag.
Reviewed Dec. 30, 2014
Maytag Appliances - biggest rip off ever! Home Depot needs to stop carrying Maytag appliances. I purchased a Maytag washer Type 832-A, Model number MHWE200XW00, Serial number HL11990545 in May, 2011 from Home Depot. After just three years it flooded my laundry room. Home Depot couldn't help me, and Maytag Customer Service tried to really rip me off.
I called Home Depot, asked why they continued to carry a product they knew had terrible complaints and all they could tell me was they are sorry I am unhappy with my washer, then gave me Maytags customer service number. I called Maytag - first the guy tried to sell me a $400 extended warranty package - total rip off. Maytag should be ashamed, then said he couldn't help because it was past the time period. There is no telling how many people they are ripping off with that little deal. Consumer Affairs should be all over this. So then he offered to get a Maytag repairman to come to my house, but couldn't tell me how much the diagnostic visit would cost or anything else. He was worthless.
I hired a local repair person to come to my home, the part is $140, it's the tub seal, weak and flimsy - has a giant hole. I only wash clothes and towels, nothing else. My local guy is cutting me a deal on the labor, still going to be $200. Maytag isn't what they used to be and I will never, ever purchase another product from them again, ever. And I would suggest you don't either. Maytag appliances only last a couple years at the most, and its customer service is horrid.
Reviewed Dec. 29, 2014
The worst wash machine I've ever used. It doesn't clean clothes well. It constantly had error codes. I'm constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. I've owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.
Reviewed Dec. 27, 2014
Here recently I got a bravos washer x series because it suppose to cut down water usage. Well that it did. Now going on 7 months of having it now it's starting to act up like when the cycle is done it will lock again and repeat the cycle all over. I use the normal or powerwash cycle and here recently how it's suppose to sense the load and then start spraying the clothes with water and detergent. Well not here. Lately it still senses and spins and then starts filling up like it's on the bulky/sheet cycle but it's on normal cycle and it doesn't fill all the way up - just 4 or 5 inches of water. So I don't know what is up with this piece of crap and why it's acting this way. Other times it will work fine on the normal and the other cycles but now it's just acting all crazy.
Reviewed Dec. 26, 2014
Purchased this washing machine 4 years ago and every time I do towels, blankets, linens etc. all ends up in the middle of the washer in an unbalanced situation. Cannot clear the balance even when rearranged. I assume this is what happens with all the upright washers now that the center agitation unit has been removed. I have to ask the question of who made this decision to remove the center part? A man who never does laundry?
Reviewed Dec. 24, 2014
I bought my Maytag Centennial washer & dryer about 2 yrs ago. It wasn't long after I bought the set, that the washer started having problems. I noticed the button to turn it on wouldn't go off. Then it was a pain in the ** to not be able to open the lid while the water was filling up. Something I haven't noticed until today, it's suppose to fill up to the amount of clothes that is in the washing machine. Well when I opened the lid there wasn't enough water in there to even cover all the clothes. Now I know why my clothes are not coming out clean!!! I am so frustrated with this machine and the company!!! DO NOT BUY THIS PRODUCT!!!!!
Reviewed Dec. 22, 2014
This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.
Reviewed Dec. 22, 2014
Gave up a very good old washing machine to update to a newer one and so we got the Maytag bravos 300. I thought Maytag was a very dependable name and product. The warranty went out. 2 weeks later, the water pump went out. I had to pay to have it replaced. Then after that it started making noise that got louder and louder and now it sounds like a thrashing machine. And now it has started leaking water out of the bottom. So it's going in the scrap pile. What a loss of money - the worst investment I have made. For what I paid for this machine, it should have lasted for many years to come. The washer I had before this Maytag I had for 16 years - no problems at and it still worked great when I gave it away. Maytag use to be a brand you could count on. Great craftsmanship has been taken away and monetary gain has taken over. I hope no one else has to go through this nightmare that I have. Maytag they should have to give people's money back that we all worked hard for. Going with a LG now, hope it's a good machine.
Reviewed Dec. 21, 2014
When my stackable washer finish its complete cycle, there is water left in the tub. You can manually turn the tub and you can hear water sloshing around.
Reviewed Dec. 16, 2014
I have a 50/50 chance of completing a wash cycle. Most times, the washer stops working at 8 minutes remaining in ANY cycle. The washer will leave me with wet clothing and refuses to spin even when most wet, dripping articles are removed. I have tried to put all light-weight items together and that still is not a guarantee that I can get this done in one cycle. Most often, the error code comes up, I spin the drum around, move the clothing around and try again. This process is NOT energy efficient which is why I bought the ** thing in the first place. I am ready to put it on the curb for the trash man to pick up.
We had a service person out and he said it is either the bearings or the motor (both a $400 job). I will NEVER buy another front-loading washing machine. At least with the old-fashioned top loaders you can get the load balanced and at least get clothing to go through the spin cycle. I am now hand-wringing clothing once again since the machine tells me when it will spin my clothing. That stupid chime is about to send me out of my mind!
Reviewed Dec. 15, 2014
I purchased a new MVBW725BWO washer. The "cycle use and guide" chart is generic. It does not remotely match my model. I called customer service. No help. She told me to tell her what I am washing and she will tell me which cycle. Really? Every time I wash a load I need to call her/him? I am not a laundry rookie but this machine has many buttons and choices. I want to do the right thing. Too bad. I washed two blankets and continually get an "UL" (uneven load) indicator. I have rearranged these two blankets every way possibly and there is no clearing the message. I called Maytag. No help. She told me that I should either 1) unplug the appliance, or 2) trip the breaker. Are you kidding me? If I didn't like those ideas or find them useful, call back and she will dispatch a service technician. Laughable. I guess I can pull them out of the washer, drip water everywhere, hand wring them, and move on. What happen to the good old days?
Reviewed Dec. 12, 2014
Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.
Reviewed Dec. 11, 2014
I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. I'd like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.
Reviewed Dec. 10, 2014
Chalk up another bad tub bearing. Washer around 4 years old. Repair man says $350 to $400 to fix. Also said sees it couple times a week. Said after Whirlpool bought Maytag quality nose dived. Maytag no longer top of line. Will never buy another Whirlpool or Maytag product. Just replaced control panel on dishwasher also. Amazon sells kit to repair washer. That should tell you how bad it is. Called Whirlpool to see if they had plans to do anything about this. No they don't. Stay away.
Reviewed Dec. 9, 2014
I have owned this washer for three years and the smell in the entire area of my home is getting unbearable. I have used vinegar, clorox, and washer cleaner and I always leave the door open when the washer is not in use. My other complaint is that even a small amount of bleach cannot be used on clothes without causing bleach stains because it runs directly on the clothes before enough water is in the washer. The receptacle for softener also does not dispense the softener properly. I am very disappointed in this machine.
Reviewed Dec. 8, 2014
A nickel gets through into the pump and if I hadn't been there it would have flooded the house. Our friend's house DID flood with substantial floor damage when their Whirlpool Cabrio clone did the same thing. Who doesn't get a coin in the machine from time to time? I've also been getting F51 codes and only by using rapid wash do I get around it. This machine is 5 years old. My Kenmore I retired in WORKING ORDER in 2009 after 25 years service had less issues than this P.O.S.
Reviewed Dec. 8, 2014
Maytag 2000 front loading washer - This unit was purchased in Feb 2013 along with the matching dryer. From the onset it has presented with the problem of trapping small objects such as socks, underwear and other small loose objects in the rubber seal at the front of the door leaving them soaking wet and needed to be wrung out by hand. There is not any way to run a second spin only to wring out the clothes without doing an entire wash or rinse again rendering the efficiency void. I have been able to buy a mesh bag to put smaller items in for washing with the regular laundry load. However, this is not why I purchased the washer and I would strongly recommend to others not to buy this product. Very disappointed. I thought the Maytag brand was reliable. Never again will I buy any of their products.
Reviewed Dec. 5, 2014
Bought a Maytag Bravos x MVWX700XX1 about 2 years ago and now the agitator barely moves and makes a very loud grinding noise. Never had a major appliance wear out so fast..is a piece of junk. Will never buy another Maytag product ever again. Their old ads about the Maytag guy being bored because he never needed to fix anything should be considered false advertising.
Reviewed Dec. 5, 2014
Maytag washer was bought May 2010 with an extended warranty, which expired May 2014. This machine was used by two people with average wash loads. Five months later the machine computer programming didn't work and the machine sounded like a jet taking off. Whirlpool said a one-year warranty would cost $329! This would have been less expensive than a new machine, but I felt I couldn't trust having it repaired. A repairman very familiar with Maytag products said he had three service calls the same day with similar complaints for the Bravos 300 series. He told me the bearings were bad and the cost to fix was not worth the money and this machine should have been recalled. I bought another brand and will not buy Maytag again. When my new machine was delivered, there was grease on the floor from the Maytag.
Reviewed Dec. 4, 2014
In September 2011, we bought a Maytag Bravo. Less than a year later, some rust began to appear near the bleach dispenser. It quickly spread onto and across the inside of the lid. There is now so much rust that you need to open and close the lid very slowly. It sometimes becomes stuck, Maytag said Rust is not covered!
Reviewed Dec. 3, 2014
Maytag Bravo Quiet Series 300 MVB700VQ - My wife and I feel this is one of the worst machines sold. We purchased it from Costco 2 yrs ago and had several issues over the years. Pump, locking, water level, small clothing items like socks getting in behind the drum and clogging the pump, and yesterday a flooding issue. That is right, my Bravo 300 did not shut off and the water ran continually with an LD code displayed. The water overflowed into the kitchen & pantry. The wood floors are now warped. We were home so we were able to shut off the water as the washer controls (buttons) were locked and not responding. We spent the better part of 3 hours moving items and wet vacuuming the house. We now have a dehumidifier running in hopes we can salvage the wood floors and minimize mold growth.
I will note that I have a home warranty (third party) that covers repairs on my appliances, this washer included. The repair man thought it may be the pump, a line, and/or the control panel/module that need replacing. The repairs would be covered by home warranty.... but not the floors. There is NO WAY I am fixing any washer that flooded my home.
Yesterday, I took a 3 yr old washer with known issues back to Costco. I was not happy with the manufacturers suggestions that I buy parts as it was "Out of warranty". Again, I had a third party warranty so the repairs would have been covered! It is clear that the manufacturer doesn't CARE about the quality or the performance of this machine. I have found a FIX for these issues. We are buying an LG Washer that is more $ and is highly rated by Consumer Reports. Stay AWAY from this model and current repackaged models of Bravo/Cabrio!
Reviewed Dec. 3, 2014
I purchased the Maytag Bravos 400 series top load washer about 4 years ago. Paid over $1000 for it, on sale. Its bearings started grinding within four years and the seal is gone which has resulted in water leaking out through the bottom of the machine. VERY expensive to repair and ultimately not worth it. Pretty disappointed that Maytag products reliable for such a short period of time and must then be kicked to the curb. NOT a quality product.
Reviewed Dec. 2, 2014
I have ALWAYS bought MAYTAG since the 1970s. But MAYTAG is no more. Whirlpool bought them out. I have an HE (first mistake)... HE... will go away just like low flow toilets did!!! You cannot wash clothes in 4" of water. I bought a top loading Brazos XL for $1100 (second mistake)... Have had it just over a year! I should have returned it but did not. Huge mistake (#3)... Repairman told me to get rid of it as fast as I can. Will eat me up in repairs. Now needs repair again for another NEW issue... The fill sensor does not tell the machine to load the proper amount of water. Now I cannot clean washer, tried three times last night. I am beyond upset. Repairman said buy GE! You can bet it will NOT be High Efficiency!!!!!
Reviewed Nov. 29, 2014
I cannot control the water level which results in smelly and not very clean clothes. I follow all the manufacturer's guidelines but after several washes, the smell comes back.
Reviewed Nov. 28, 2014
My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.
Reviewed Nov. 27, 2014
Just so everyone knows, Maytag, Whirlpool, and Amana washers are all made by the same company and almost all of the internal parts are the same. The differences are mostly cosmetic, it's just a way to sell more of the same thing to different "classes" of people. Just like Chrysler sells Chrysler, Plymouth and Dodge, they all had the same engines, transmissions and electrical systems, just different looks to appeal to different people. I found this out the hard way after purchasing an Amana front loader washer and dryer that broke down on me every other week for a year. I got tired of it and purchased the Maytag 2000 series. This set also breaks down on a regular basis!
This is when I found out from the repair company that services these machines that all I did by getting rid of the Amana set and buying the Maytag set was buy a different looking set. Now I am really pissed. This company works for Whirlpool warranty servicing Whirlpool, Amana and Maytag as well as other major brands. All same machines inside the repair man said! Look into it, research it online and call whirlpool for yourselves as I did. You will find it to be true. So if you hate your Maytag, Whirlpool or Amana front loader washer or dryer, research and buy from a different company or you will buy the same old problems again and again.
Reviewed Nov. 26, 2014
Bought the matching washer dryer set thinking would be energy saving and reliable. Two months after warranty ended it quit, press pause/start button, no reaction. Started looking online and found out this is Maytag's Frankenstein. Checked obvious stuff like power supply. Won't be buying another Maytag product EVER. Dryer still works but washer dead. Am retired, low income. Can't afford expensive repairs. Maytag ought to be eating this, not the consumer.
Reviewed Nov. 24, 2014
I've owned my Maytag Neptune front loader since 2003. Since then, the whites have either turned gray or yellow. I've tried minimizing the use of Tide HE, maximizing its use, and I still get the same results. Can anyone please assist me with this major problem? I've owned Maytag appliances since the mid 60s, and I know the quality isn't there anymore.
Reviewed Nov. 23, 2014
Maytag Centennial Model MVWC400XW4 - Washer is leaking from the bottom and making loud noises when spinning. Called the Maytag repairman and right away said that the bearings were bad. He said it was a 800 dollar repair for this 500 dollar machine. The service call cost me $97. I immediately went out and bought a GE machine. I won't buy another Maytag.
Reviewed Nov. 22, 2014
We purchased a new Maytag Bravos X washer and dryer from Lowes in June of 2013. After a year and a half of normal use (2 people in the household) the washer needs a new gearbox bearing at a repair cost of $529.00. I called Maytag and spoke to a customer service representative who informed me that there was nothing they could do about it because it was past the one year warranty. I asked to speak with a supervisor who told me they would offer me a 50% discount on the bearing but would not pay for the repair work (the cost of the bearing is approximately $25).
Needless to say I will not be having the washer repaired. We will be purchasing a new washer and it WILL NOT be a Maytag, Whirlpool or any other brand made by that company. It's just appalling to think a company like Maytag can scam customers the way they do by producing appliances that are of such poor quality and then offer third rate customer service on top of it. Maytag's answer to the whole issue is selling everyone an extended warranty which we all know is as bogus as the company's integrity!!!
Reviewed Nov. 22, 2014
Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washer's cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (I'm not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.
Reviewed Nov. 22, 2014
So I get the matching set washer and dryer when I moved into my new house. I thought I was getting a nice set. I paid around $1600 for them with the sale they had going on. From day one the washer wouldn't get a full size comforter wet on the bulky cycle or heavy duty cycle. I even tried the extra rinse cycle on both as well. I would have stop it mid wash and rotate the comforter. Clothes wouldn't settle sometimes and would leave the top dry and bottom soaking wet. In the first year the lid latch started going bad. So sometimes you would go back to realize the load hadn't even started. Clothes don't get clean no matter what setting you use.
It is the worst purchase I've ever made. The dryer was ok until it's almost second year. It just stopped drying it seemed. I cleaned EVERYTHING! No effect. It takes 3 full cycles at minimum to dry clothes. I can't understand why these machines aren't pulled from the market or recalled because they are junk.
Reviewed Nov. 21, 2014
We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that it's cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytag's part. I have spoken with Maytag and they tell me if it doesn't happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytag's own repairman, "Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting." Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.
Reviewed Nov. 20, 2014
I had a stroke last year in August and my children got together and bought me a washer. And after the third use this thing started messing up and I had to call in someone. Now the warranty is up and I am sitting here with a new broken down machine.
Reviewed Nov. 20, 2014
We purchased a Maytag front load washer in May 2006 (MAH6700AWW). In November 2012 we had a leak and called a repair service. We were told it was the dispensing hose which had a hole worn in it and was replaced. In February 2014, we called the same service and was told that we had the same problem. Now in November 2014 we are experiencing the same problem. We have notified Whirlpool of this problem and each time were told that the machine was too old to reimburse us in any way. Guess who won't be buying any Whirlpool products if they do not back up their faulty workmanship.
Reviewed Nov. 20, 2014
I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfortunately, my washing machine broke and I bought the extended warranty. After many visits from the repair company, it was determined that one of the parts needed was on back order indefinitely. Maytag decided that they would replace the washing machine. Sounds like a fair and good deal, however, the washing machine that they are going to replace my unit with is of a different color. Apparently someone in upper management at Maytag made a business decision to stop selling this particular color unit with little to no regards to the customers that had already purchase their product in that color. Had I known that they were going to discontinue the color, then I would have stuck with a standard color like white. At least I would not be faced with having a mismatch unit now because Maytag will not replace both units. To make matters worse, my washing machine and dryer is on the first floor right off my kitchen. It is not stuck in the basement way from company, etc. I am so disappointed in Maytag and their lack of consideration for "their" customers.
Reviewed Nov. 15, 2014
My Bravos 300 series is 3yrs. Initially it occasionally shredded an item. With 4 kids I chalked it up to wear & tear on the clothes. It's now ruining items almost every wash. I now wash much by hand. Can't wait to afford a new one.
Reviewed Nov. 15, 2014
Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because I've always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later it's still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.
Reviewed Nov. 14, 2014
Christmas sale, needed a washer. Had a great experience with Whirlpool Duet so went for the on Sale Maytag Bravo MCT. No agitator which I thought odd. Bought the warranty. Did no good as soon as I hauled the washer home (3-hr trip one way). It wasn't washing my clothes clean. Hubby said try different cycles and soap and temperatures but at 8 months pregnant it wasn't long when I didn't fight with the machine but focused on a very busy life. Baby number 7 and I didn't care how the clothes washed as long as they didn't stink. Well baby is older, the warranty is not over and after much dialoging, no one will do anything for me. I put muddy pants in, they come out muddy. I put cloth diapers in, they come out smelling like pee.
How hard can it be to come up with a machine that just turns clothes round and round with a little soap and water? Apparently really hard as Maytag failed to test this machine. Maybe city folk just have lightly soiled but on the farm with 7 kids, my kids play hard and their clothes are very dirty. They continue to stay dirty unless I wash them twice on Power Wash and Extra Heavy Load. Not impressed. Would like a replacement washer of equal or lesser value, anything that works. Oh P.S. I have the receipts and order number. Sorry it's not put online to be verified buyer but don't feel like digging for paperwork at the moment.
Reviewed Nov. 13, 2014
I purchased a Maytag top load HE Bravo 700 3 yrs ago. I only wash 3 loads of laundry a week and the bearings went bad in the washer! Maytag/Whirlpool will do nothing to help me because they say I should have purchased the extended warranty. Well there is NO WAY that I could have worn out those bearings; it was a manufacturing defect that caused them to fail and hundreds of people online all say they have the same issue. The repair cost is $400 and would only have a 90-day warranty so I might as well purchase a new washer. Home Depot (where I purchased the washer) has been very helpful and is offering me help on the purchase of a new washer, but even they could not get Maytag to do the right thing and repair my Bravo. I am going back to a none HE machine with an agitator. This has been a horrible experience and Maytag has no business putting commercials on TV that say they are dependable.
Reviewed Nov. 12, 2014
From day one I didn't like how this machine restricted how I can wash my clothing. There is no water volume controller. It is all automatic, which sounded fine in the store, but once I used it I quickly realized it is horrible. I can not add extra laundry or detergent in at the last minute because it says not to open the lid at all once you start the load. The settings are very glitchy. They do not seem consistent. There is a knob for level of soil on the clothing which doesn't seem to do anything at all. I've had it now for four years and it has only gotten worse. Now I can only use one setting "Hand Wash". Try doing a teenage boys' clothes in "Hand Wash" and you'll find out quickly that nothing gets clean that way. Oh, and all of the sudden the spin cycles are not working, they spin when they want to but they rarely get rid of the dirty water. Spinning in dirty water does not get clothes clean either. This machine is horrible, hands down, the worst washing machine I have ever owned.
Reviewed Nov. 12, 2014
I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes don't circulate enough.
Reviewed Nov. 11, 2014
Maytag Bravos Commercial Washer MVWX500XWO - This has been the worst experience with this $900 washer and breaking down in less than 2 yrs. Complete Garbage, New Locking Mechanism, now spin cycle not working. I am about to take back to Home Depot and let them have it. Garbage product - NOT WHAT MAYTAG USE TO BE... NORMAL 10 YRS NO ISSUES THIS MACHINE - STAY AWAY FROM.
Reviewed Nov. 10, 2014
We bought a Maytag Bravos three and a half years ago. We always tried to follow instructions for the machine. Only used "he" detergent, used the affresh, tried not to overload the machine etc. Had to call a repairman. Our washing machine started leaking water at the bottom. Hoping that it is only a three machine it would be fixable. Bad news the repairs would be over $600.00. It needs a new tub seal and bearings. For a THREE YEAR OLD washing machine! The repairman and I had quite a talk about appliances. He said "they just don't make them to last anymore" and the companies such as Whirlpool, Maytag, etc. do on purpose and they get away with it. Stay away from Maytag Bravos. It is a worthless piece of crap. It will not last long. Now we have a three year old washing machine that does NOT work right. Something has to be done in this country to come down hard on the companies that make appliances. I would NOT recommend this piece of crap of a washing machine.
Reviewed Nov. 9, 2014
We have about a five months old Maytag Bravo. High efficiency, but since it is, it just squirts a little water on the clothes from time to time. If you put shirts in with the sleeves rolled up, they come out with the sleeves rolled up. How can they be getting clean? Since things are never immersed in water, the wash does not get clean. The dirt that our previous washer got out, is still on the clothes now. Also, there are residue spots on all clothes after the "wash." Dark clothes are a mess. Another problem is that since we have had it, a number of my cotton dress shirts have come out frayed. Don't know why, but it never happened before. Finally, there is no way to fill up the washer to, for example, use nik wax to wash gore-tex items. Even if you fill the tub by hand, and add the cleaner, as soon as you turn the washer on it empties it all. Hope I save enough in high efficiency to get a new washer, maybe that fills up and has an agitator.
Reviewed Nov. 8, 2014
I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really can't say anything good about them.
Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesn't spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I can't afford to replace them. I just don't want anyone else to suffer the same frustrations!
Reviewed Nov. 6, 2014
I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I can't believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!
Reviewed Nov. 5, 2014
Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowe's. Have had the washer worked on by Lowe's repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it won't drain or wash anything. Just hums and then beeps just like all the other time it stop working.
Reviewed Nov. 1, 2014
This washing machine is good for cleaning clean clothes, like stuff you wear one day at a desk job. But nothing dirty. It's really bad. Don't fill it either, nothing will get clean. 1/2 full or less. If you put too much clothing in there it will leave lint and other debris all over them. Also, don't use granular detergent, it won't dissolve or rinse out. Liquid detergent only. We've had it for about two years, and it's a constant disappointment. A total waste of money. Really annoying. I have to get rid of it. It's almost completely useless.
Reviewed Oct. 31, 2014
I bought the power wash Bravos XL... Bad. It does not rinse the clothes, leaves residue on dark clothes.. probably all clothes - can't tell on lighter colors. I don't recommend!!! Waste of money.
Reviewed Oct. 30, 2014
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldn't feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
Reviewed Oct. 28, 2014
MVWC200BW0 - Washer starts to fill and then drains before completing the fill cycle. Contacted Maytag through the live chat on their website (can't talk to a real person on phone). Since my one year warranty had been expired 12 days I was told to contact a certified repair person. They offered no help in solving my problem. Told nothing they could do, warranty had expired. Maytag will never get my business again. Now I know why the Maytag repairman is so lonely, people have quit buying Maytags.
Reviewed Oct. 27, 2014
I am angry at my Maytag! It sprays water on clothes that is not enough to soak them or let the detergent to be dissolved especially for towels. Hopelessly, I Hand Wash my towels, rinse in tub then just put them in the machine to spin. BAD BAD :( :( Is it possible to increase the water amount?
Reviewed Oct. 27, 2014
I have a front door Maytag water efficiency washer, and I am not happy with its performance AT ALL!!! I tried many ways to get a good result, like put a lower load.... but not successful to get my clean clothes. Even when I put only 2 bath towels in it they do not smell clean afterward. I ended up to hand wash my towels and rinse them thoroughly before I put them in my Maytag washer just to spin them. That's a shame :( It is neither convenient for my aching back nor diffidently saving any water!!
At wash cycle I see it sprays some water on clothes that it is not enough to even soak the clothes or to dissolve the detergent especially for towels???!!!! Have a washer, spending for electricity, detergent and all but no good result BAD BAD :( :( :( :( Is there any way to increase the water level? Maybe the design, originally, was for Dry Cleaning purposes? hehehehe
Reviewed Oct. 27, 2014
My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased 10 Maytag top loaders model MVW18PDAWW in August, so the machines are practically new. They are the new HE top loaders with locking lids. Since I purchased them I have had nothing but trouble. Customers have complained about them on a regular basis; there are days when we have had as many as five complaints.
First of all, the locking lids proved to be a much bigger problem than we anticipated. People want to open top loaders to add fabric softeners and when we have opened them so that they can add the fabric softener they are often disappointed with the level of water in the washer. Those people consequently refused to use those particular washers. People have pressed the buttons on the control boards and sent the machines into a loop; different readings have appeared on the screen. Some of them say out of order, sync and several other error codes. Eventually the machines reset themselves or I have had to reset the programming. In the meantime the people pass the word and those machines are not used by those who hear. The controls are too sensitive and are not suited to a commercial coin laundry.
Whenever any buttons on the control board are pressed the time of the wash appears on the board. Because of this some people who are busy and are using and loading several washers claim that they have already put their money into the machines; they argue with the attendant or with us. Many times they actually believe that they have placed money in the machine and many times they try to get a free wash from us. Either way they are unhappy and they, and those who hear them argue, will not use those washers again. In most cases we lose them as customers and once customers are lost they never return.
I placed them in a location where the previous Maytags had been heavily used, expecting them to replace the old machine. I was wrong. They are used very little and the long and short of it is that we are losing money and since our busy season is coming up, will be losing even more customers and therefore more money. I spent close to $12,000 on the machines, including delivery and installation and right now they are quickly becoming heavy paper weights. I have contacted the salesman who sold them to us, but he has given us the runaround and done nothing about the situation.
Reviewed Oct. 24, 2014
We spent most of the night last night trying to wash my husband's jeans for work. It keeps throwing codes and trying to drain...we shut it down several times and unplug to try to reset, for this is what we have had to do in the past...anyone have a solution? We bought a Maytag due to believing this machine would last a long time. It is a Maytag Bravo quiet series 300...it also growls when it is running.
Reviewed Oct. 24, 2014
I purchased a Maytag washer-dryer combo in late July 2014. It wasn't until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytag's customer service.
Reviewed Oct. 24, 2014
I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.
The dryer has it's issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.
Reviewed Oct. 22, 2014
I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken. The washer won't wash the clothes, just sit in the water and won't spin. I called Maytag, they offered me a warranty for another year for $371. The washer was only $550.00. When I tried to get set up with a repair service, the only company they used which was going to charge $105 just to look at it, would only take cash. When I called back to discuss with Maytag, they were no help at all. I was told they wouldn't even do the warranty since I scheduled a service even though I canceled it. I will never buy Maytag again.
Reviewed Oct. 21, 2014
My wife told me yesterday she was getting a f51 code... went on you tube and took the top off and the clothes holder out, found 1 quarter and 3 dimes... put it all back together... same thing... took the back off... hoses off, unplugged it and the allen that holds the motor had backed out... no more maytags for me... Tightened the allen, all is fine for now... my opinion, this should never ever happen... No lock washer anything engineering to prevent this from occurring... My grade: replace the engineer...
Reviewed Oct. 20, 2014
My Husband bought a Maytag Bravos Washer 2 years ago this next month. The washer is extremely hard on clothes. We have to wash all clothes on hand wash to keep them from tearing up our clothes, and we are having to replace the door lock for the third time. Of course the last 2 times were not under warranty. So once again, I can't do laundry when I need to. Thanks.
Reviewed Oct. 19, 2014
Maytag Neptune not spinning and leaking - Have had repaired by Smith Appliance three time while under warranty. Now out of warranty. Same problem. Have gone on forum and found there is a class action suit for this machine. This is my second Maytag in 15 year. Have the same problem with the first. My last Maytag.
Reviewed Oct. 16, 2014
Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.
Reviewed Oct. 16, 2014
Purchased a Maytag based on previous models that worked. Now when I do a load of wash, no matter how large or small, the clothes are still wet after the full spin cycle is finished. This has been going on for a few months. There are only two adults so the machine is not in constant use. We have had the machine 9 years and frankly would never buy Maytag again.

Reviewed Oct. 14, 2014
From day one machine vibrated, shook one whole end of house. Checked it out, was to be ok. Have already had to replace pump and door seal. Now it has a new blow. We have found it has been leaking. It is going to cost $7200.00 dollars to make repairs due to this piece of junk coming undone. My family has bought Maytag all my life. You bet I will not buy another one. Junk, junk and more junk.
Reviewed Oct. 12, 2014
So far we have replaced the belt. Clothes have never come out clean. High Efficiency... Yeah, we have to put it on extra rinse to rinse all the soap out or wash twice because the clothes just do not get clean. Now it stops right before it drains after the wash. So I had to pull out clothes and use pitchers to get water out before we could tip forward and pull hoses to drain the rest. We checked hoses and connections. All lights work, it did a wash cycle, and again stopped before the drain. Really. All I got was “Didn't you take out the extended warranty?” Well, No I did not. Why would I consider the fact that MAYTAG would need repairs within the first 3 years. It's not like I do a lot of wash. Or have big bulky items. I have a laundry mat close by for that stuff, because it wouldn't get it clean anyway. Never again…
Reviewed Oct. 12, 2014
We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.
Reviewed Oct. 12, 2014
I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I can't even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.
Reviewed Oct. 12, 2014
Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasn't injured something or someone. It's only a matter of time!
Reviewed Oct. 10, 2014
We purchased a Maytag dishwasher in July 2013. In October 2014 it stopped working. None of the buttons on the control panel would light up. The service technician diagnosis was that it needs a new control panel at a cost of about $200.00. We chose not to do the repair since the technician recommended against it.
Reviewed Oct. 10, 2014
Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.
Reviewed Oct. 6, 2014
Purchased Maytag 4000 series washer Feb. 26 2011 - within six months Maytag warranty replaced the drum and bearings, within another few months Maytag worked on the drum again. Year two started out with the warranty contract replace the drum and bearings again. Oct 1 2014 called for service again, the drum not moving and having to wait 2 weeks for Tech. to checkout the machine then order parts. I have 7 children at home and that didn't matter to anyone. After reading online the number of 4000 series Maytag machines with this problem somebody needs to make Maytag recall and replace them.
Reviewed Oct. 4, 2014
I purchased a Maytag Bravos washer almost three years ago and I have been unhappy with it the whole time. I have not had to have it repaired but its performance as far as actually washing clothes and being user friendly are terrible. My clothes do not come clean at all, the tub inside the washer collects any dirt or grass and I have to wipe it out. The inside of the washer smells terrible and I have to keep using fresheners (never had to use them before in 50 years). The cycle time is ridiculously long and only varies by a few minutes from a single item to a full load, I will never buy another HE washer.
Reviewed Oct. 3, 2014
I have had 2 Maytag washers in 37 yrs and loved their products, however I purchased a Maytag quiet 300 in 2/09 and it is the worse Maytag product on the market. The frame around the bleach dispenser has rusted out and I have called for the 3rd time in 5 years to have it repaired. To my dismay it will cost 300.00 to fix because the bearings have to be replaced. I will now have to purchase a new washer. The days of the Maytag man are long gone. By the way the Maytag dryer has been serviced twice. I thank God everyday for that extended warranty I bought, but now it has now expired.
Reviewed Oct. 2, 2014
We purchased this washer from Sears. It's always been loud during spin, but the past couple months it has gotten VERY loud. It jumps around. Also, it tends to ball clothing and towels. It has been hard on my clothes and bedding. Many times I have to rewash towels and bedding, even jeans at times. I have been very unhappy with this purchase from day 1. It was not a cheap washer.
Reviewed Sept. 30, 2014
I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Don't waste your money!
Reviewed Sept. 27, 2014
I have had the washer and dryer for a little over 2 years. The washer already needs to be replaced as the cost to replace the drum is almost as much as a new washing machine by another brand. Thought Maytag was the very best. I had a GE washer for years before I purchased this set. The GE wasn't broken but THOUGHT I was upgrading..NOT!!! Will not purchase Maytag again. Very unhappy!!!
Reviewed Sept. 27, 2014
This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. I've called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.
Reviewed Sept. 24, 2014
Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.
Reviewed Sept. 24, 2014
I could not get parts for Maytag Model MHWE200XW00 Type 832A as the Whirlpool does not provide after sales service. I purchased the new washer in 2010 and lasted for just 4 years. I believe they guarantee supply of spare parts (Inner Basket, Outer Tub and Rubber Boot) for 10 years and more.
Reviewed Sept. 23, 2014
Purchased Maytag Centennial Washer and Dryer (MODEL MVC300VWI) at Home Depot 3 yrs ago. After 6 months, washer started to rust. Maytag told us "It was not their problem". A 6-month old washer should not rust! Poor quality + poor customer service. Don't buy!
Reviewed Sept. 22, 2014
I bought this machine a year and a half ago. The entire drum and spin motor need to be replaced. Maytag's warranty only lasted 1 year. I bought it at Home Depot, and also purchased the extended 5 year warranty. The extended warranty is as bad as the washing machine. I am now just 2 days shy of 4 weeks of trying to deal with both parties. I've had to take my laundry in to have it done. The cost of the laundry, the cost of the machine, and the cost of the warranty is more than $200 more than what Home Depot's Extended Protection Plan is willing to reimburse/refund. Home Depot does as much as Maytag when it comes to standing behind what they sell. An $800 washing machine only good for 18 months, really???
Reviewed Sept. 22, 2014
We purchased a Bravos XL based on a strong recommendation from the appliance store we bought from. We have had this less than 2 years and have had more trouble than we have ever had with any appliance from various codes, to constantly telling we needed to run a clean machine cycle. Now it constantly has a code 51 and no one is standing behind this product.
Reviewed Sept. 22, 2014
I bought my Maytag washer thinking that I was buying a quality product. My washer hardly ever can complete a spin cycle without bumping and knocking and then stopping. I have to babysit this washer because we never know if it will complete a cycle or not. The machine is totally level. We have to adjust almost every load just to wash clothes. Sorry Maytag but this washer is crap and I will never buy anything made by Maytag. What a waste of my money.
Reviewed Sept. 21, 2014
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & can't be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the 'case' (?) is leaking? ... Anyway, result to repair is MORE THAN IT'S WORTH.
Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing can't even clean itself!
Reviewed Sept. 21, 2014
This product has cost us thousands of dollars in clothing!!!!!! We have a lot of pictures to prove this!!!! Greg Mackie Major Appliance does NOT back this product or US the consumer!!! We have bought THREE households of products from this distributor & they have NOT backed any of the products that they have sold us, or given us Any discount for repeat business or loyalty and have NOT Supported us in any way whatsoever!!!! We have spent thousands of dollars and have had NO compassion or support whatsoever!!!!!! We expect a full refund for this Failure of YOUR product & a NEW Machine that will CLEAN our clothing & NOT DESTROY it!!!!!!
Very Disappointed in this Product!!!!!! We Will NOT purchase another product from Your Company or from this Distributor unless YOU make a conscience decision to make this situation Right!!!!! We Will Spread the Word about your Failure of a product & detour business from YOU & YOUR Distributor!!!!!! We have numerous other photos to share with consumers of how YOUR product has destroyed our clothing!!!!!
Reviewed Sept. 19, 2014
Purchased the Maytag Bravos washer from Home Depot in August of 2011. Today it caught on fire (Sept, 2014). Had problems with it from the start. Some of the issues include the washing machine constantly getting off balance even with small loads, not completely draining the water from clothes resulting in having to run additional spin and drain cycles, and a bad odor coming from the water that stays on the clothes (we even called a plumber thinking it was something with our plumbing).
Well today was the best. I started a small load (one twin flat sheet and a pillow case) and about 10 minutes later I smelled a weird burning odor coming from the laundry room. When I opened the door to the room it was filled with smoke. The washer was the only appliance running, otherwise I would have assumed the dryer was the source of the smoke. When I opened the lid to the washer, smoke started pouring out from around the inside drum of the washer. It smelled like burned rubber and ash.
Needless to say, I doubt this washer is worth repairing. We actually have had repairs on it previously (twice in the first year) and it's just a piece of junk. Glad I was home when the washer caught on fire. I hate to think what would have happened if I had not been able to unplug it and it continued burning. Do Not Buy This Brand. Definitely do not run this washing machine unless you are home to monitor it. Maytag Bravos is a fire risk!!!
Reviewed Sept. 19, 2014
I paid over $600.00 for a new maytag washing machine two years ago. It quit working a few days ago and the man said it'll cost over $400.00 to fix it. Why do you people build this type of junk? I would like to hear from someone on this and why I had to pay $300.00 a year for a washer that is totally worthless now??????? ** please contact me. This is crazy to buy this washer and it only last two years.
Reviewed Sept. 16, 2014
The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasn't needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.
Reviewed Sept. 16, 2014
Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. I've had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. I've replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and I'm better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasn't the only one! My set is 3 years old and it's ridiculous that I've had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!
Reviewed Sept. 15, 2014
I purchased a matching set Maytag washer & dryer June 2013. Sept 2013 the drum went out - 4 weeks for that repair. March 2014 the electric panel went out. Took about 10 phone calls with hold waits of 30 to 70 minutes and 4 months, to find out the replacement part is no longer available and the washer is discontinued. To get a new matching set, I had to pay for a new dryer and they will give me a free washer. I have to give both washer and dryer back - I paid for 2 dryers. 6 month later and more phone calls, no washer and no one will return my calls. The dryer I paid for is at the appliance store waiting on the new washer. We consumers have nowhere to go. I have heard so many similar situations. Where are we to go? Who are we to call?
Reviewed Sept. 14, 2014
Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.
Reviewed Sept. 13, 2014
The washer and dryer were purchased together as a set 4 years ago in 2010. There have been times where I actually had clothes come from the washer completely and partially dry due to lack of water inside the washer! It fills based on how many clothes are in the washer or capacity that it senses. I have had so many clothes dry washed and torn up due to its use! If you set the washer to the wrinkle control position it does not go through the last rinse and spin cycle, you must reset it to the rinse, drain, spin cycle again in order to finish processing that load.
It has already thrown its belt 2 times! Which my husband had to fix since we could not get in touch with anyone at Maytag who knew what we were talking about! If change gets stuck inside the washer bin in the little groove in the tank it is very difficult to get out, I'm sure everyone has washed a pair of pants with the change still in the pockets, yes I know this is user error but if you don't know the change is in the little grooves because you can't see them, it stops the washer! So be sure to search this every time you do laundry!
The dryer has a mind of its own! Sometimes it will finish drying your clothes, sometimes it won't finish the time set! There's no reason just doesn't finish! There is so many reasons I will never purchase this brand again. I've run out of room and patience. My clothes look like I'm homeless!
Reviewed Sept. 12, 2014
Bravos quiet series 300 - After reading reviews on this washer and dryer I have to add my thoughts. I bought this set a few years ago and initially was very pleased. However, I am now having the same issues as everyone else. The bearing on my washer is bad and needs replacing to the cost of almost a new washer. My dryer started acting up at the same time, my clothes would not dry at all and I discovered the inside of the door was wet and after pulling out to check the wall vent, the vent had water puddled up inside the wall. The tubing from the dryer to the wall had mildew growing in it. Which may explain why my towels and clothes come out of the dryer smelling like mildew! The repairman was here today and repaired the dryer, there was a large amount of lint at the bottom of the dryer once he opened it up, which I believe could be a fire hazard.
The seal (or felt seal) around the drum was coming off and had to glued back onto the drum. The belt under the dryer had come undone causing the dryer to not dry, but would spin. It is a shame that Maytag has not resolved the issues that everyone seems to be having, even if it has been years since we all purchased their product. Maytag is supposed to be a reliable product name and you would think they would like to fix this issue to keep their name clean! My first washer and dryer (which were Maytag) lasted more than 12 years and cost a lot less than this set which I don't think is more than 5 years old! I hate to spend more money on a new machine, but I may have no choice. Very sad customer right now.
Reviewed Sept. 10, 2014
I've had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughter's, though hers was a front loader from a different company. I'm unhappy with mine. Would not purchase one again. I find my clothes aren't clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. I'm still not happy, but it beats buying a new one.
Reviewed Sept. 6, 2014
We purchased the Maytag Bravos XL Washer and Dryer based on the "good reviews". This has been the worst appliance purchase we have ever made. The washer had to be replaced on the 3rd day after it was installed due to a motherboard issue. The washer constantly has the UL error code so I cannot leave the house if I am going to wash any clothes - I readjust all the clothing in the washer; however, there is no rhyme or reason to the UL code - just made workmanship.
We also have had many issues with the dryer as well. Our clothes stopped drying, the clothes had a mildew smell and the lint was wet even though we religiously clean out the lint element. We researched and found this was a common issue. The belt comes off on these dryers; apparently it happens quite often. We fixed it ourselves - twice- by watching a YouTube video. Now our dryer catch (latch) doesn't work and we have to repair that as well.
It is obvious from all the complaints that both of these Maytag machines that there should be a class action lawsuit at this point in time. I will NEVER purchase a Maytag or Whirlpool product - EVER. Whenever anyone asks me for a recommendation I tell them to stay FAR FAR away from both Maytag and Whirlpool products since they are unreliable, have terrible workmanship and the company will not do the "right thing" and fix the issue and provide refunds to those that have purchased these terrible machines. A washer and dryer is a big investment and should last more than a couple of years. I never had issues with my Kenmore or GE products and wish I still had them. DO NOT PURCHASE ANY PRODUCTS MANUFACTURED BY MAYTAG OR WHIRLPOOL. EVER.
Reviewed Sept. 6, 2014
My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.
Reviewed Sept. 3, 2014
Maytag Bravo was making loud noise in the Spin cycle. Ordered new bearing, shaft and parts from Amazon. Also had to order the Bearing tool, cost more than the bearing parts. Total cost $145. Watch a youtube video on replacement, took about 3.5 hrs by myself. Biggest problem I had was lifting the washer up over the drain pan it is in. Washer is on the 2nd floor.
Reviewed Sept. 3, 2014
We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.
Reviewed Sept. 1, 2014
Worst washing machine I have ever owned. Read all the other reviews and concur with them. We get pin sized holes all the time. Brand new shirts yesterday and they have black stains all over them - not the first time either. Inside of stainless steel tub looks clean. Where do the black marks come from? Last Maytag I will ever buy!!
Reviewed Sept. 1, 2014
Let's be real and say that people with good experiences don't often end up on websites writing reviews because they are busy enjoying their product! I purchased my set in early 2012 and will admit that initially there was a learning curve with using a washer with no agitator. I enjoy doing laundry and I'm really good at it but with this washer I had to change my routine. Always pretreat stains. Deposit clothes loosely around the drum and shake clothes loose before putting them in the dryer. My clothes come out great! I have a child, two dogs and a greasy truck driver man and everyone's clothes smell great. I can wash my king bedspread and anything else in my house with no issues. And my washer has never torn any of my clothing, however fragile. I don't iron often and I hand wash nothing.
I give 4 stars instead of five for the extra steps to ensure my clothes are clean and wrinkle free. No they don't make things like they used to but that's with all the new stuff. My mom's 3000 dollar Samsung set (her washer) isn't working as I write this. Too bad more people with good experiences don't get online and share. Hope this has been helpful.
Reviewed Aug. 31, 2014
I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.
About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturer's warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.
Fast forward to 2014 and the washer will not complete any cycle except the "spin" cycle. I keep getting an error message of "OL" which means "overload". The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they don't even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if it's the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.
Reviewed Aug. 31, 2014
I'm extremely disappointed in this machine. I bought this machine after having my Kitchen Aid for 12 yrs. Just last month, the UL message came on. Had someone looked at it and noticed the bearing was loose. He fixed it, just today, it started doing the same thing again!!!!! Now it might be a suspension problem. Of course my warranty expired because I bought it in November 2012. I'm never ever going to buy a Maytag washer again!!! Can someone help me to take my complaint to higher up?Thank you..
Reviewed Aug. 30, 2014
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didn't want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they don't care. Maytag is garbage and I'm sorry I ever thought otherwise.
Reviewed Aug. 29, 2014
I have had my Maytag Bravo for 5 years now. I originally paid 1800.00 for the set. And yes that is without the tax. Well I also got a warranty. Three years after I purchased my set my dryer stopped drying my clothes. I called the warranty company for a repair man and lo and behold my warranty is over. The repairman came and said that my lint was backed up. He stated that it was a good thing that I called when I did because they have been known to catch on fire. I asked him how is this possible? I check my lint screen and clean it after every load. He stated that the lint falls off the screen and just settles at the bottom of the dryer. And sometimes the dryer will get so hot that it will actually set the lint on fire. He fixed it but now it is back to doing the same thing two short years later. I'm thinking that Maytag must know about this now and I am wondering why they haven't did a recall on these before someone gets hurt or even worse by trying to do laundry.
Reviewed Aug. 28, 2014
We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowe's, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I don't know how old they were.
Center. They sent Mark out "we used them before." He stated "the motor was not loctited from the factory. It worked its way loose almost coming completely off". This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldn't pay for the repairs or even the Service call for their factory's snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, "Sorry, We Know it's less than three years old but that's the way it is. Sorry Sir! Have Nice Day!"
It's going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. It's the most expensive clothes washer I've ever owned. One thing! If they don't make thing's right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer don't buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! It's not What You Did For Me! It's What I Can Do For You!
Reviewed Aug. 28, 2014
First things first, Maytag Bravos washers are crap. Don't buy one. Purchased model # MVWB750WQ 06/12/2010 for $872.02 + tax. After 3.25 years the spin cycle started making extremely loud whining noises. Bought a replacement water pump for about $100 as several people were reporting the same issue. Before I had a chance to replace it the washer started leaking from under the washer. And not a small amount of water! Mats were getting soaked after each wash. I went ahead and replaced the water pump. But the whining noise, while diminished, didn't go away. And the leak continued. Based on what I've read on this and other forums it looks like I'll have to replace the bearings for the tub. Not going to happen. Just ordered a Speed Queen washer for about the same price as the Maytag and I will never buy another Maytag (or Whirlpool) product again. Note that I purchased the Maytag at Best Buy. It's important that Best Buy take some of the "credit" for this issue as they are complicit in keeping these substandard products on the market.
Reviewed Aug. 26, 2014
I have been reading the recent comments about the Maytag Bravo I purchased in 2011, and is sitting in my laundry room broken down. The timer won't advance past 18 minutes. I have reset it to factory default a number of times to no avail. I am very frustrated that the customer service offered an extended warranty for $319 to cover the service repair and another 1 year's warranty. My washer is three years old! The warranty they offer is half the cost of the purchase price! The quality of this machine is very poor. I am truly disappointed with Maytag, who used to be a company you could trust. They have lost my trust along with my business.
Reviewed Aug. 25, 2014
I really liked my Maytag Bravo X washer. Until, at less than 2 years old, it started having issues. It all of a sudden starting sticking in the spin mode, then it wouldn't turn off even though the cycle was complete. I have to pull the plug out of the machine it to stop from continuously running. I was charged $104 to have a certified tech come out for 15 minutes and "recalibrate" it and it worked for another month. It started having that same problem again and now, I have learned I need a new control board, which costs over $200, plus labor, over $60. The Maytag service rep I spoke with was very pleasant when she told me she spoke with her supervisor and told me there was nothing they can. So now I don't like my pretty new machine at all, and have to decide if I should stick almost $300 into getting it fixed again, or buy a new washer, NOT A MAYTAG! As I voiced my complaint on the Maytag website I saw that there were many of the same complaints about the faulty control board and am wondering what does it take to get a recall?
Reviewed Aug. 25, 2014
The machine has left pin-sized holes in finer clothing since we first used it. I had purchased the extended warranty so they were called out to repair the issue four times during the warranty. They replaced the drum, but I still get holes. I think it is because there isn't enough water to rotate the clothing and it rubs repeatedly against the same spot on the other clothing. I have a see-through lid and you can see that the clothing just moves very slightly in the same position. I separate all clothing that has a zipper or any trim that may rub against the finer fabrics, but I am still getting pin-sized holes. We requested compensation or a new machine. They extended the warranty. We have replaced enough clothing that we are now buying a new machine. It will NOT be a Maytag.
Reviewed Aug. 25, 2014
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.
On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.
On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.
On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..
Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
Reviewed Aug. 25, 2014
Purchased the Maytag Bravos washer approx. 2.5 years ago. I cannot even begin to describe how disgusted I am with this washer. My clothes i.e. towels come out ripped on the edges, clothes do not get clean, shirts etc come out wrinkled no matter what setting used. It is not energy efficient because loads of laundry need to be washed twice if they are soiled (like our everyday jeans). Went back to the independent store where I purchased washer and was told to use only the "bulky" or "gentle/delicates" cycles to reduce rips in clothing. Such a complete waste of money, and it was not cheap!
Reviewed Aug. 25, 2014
Purchase a Maytag Bravo XL Washer Model MVWB850YWO from a major Home Improvement store in January 2012 with a 4 year service plan. Since this time I had to replace a motor and 4 (that is right 4) control panels. Although I am covered under a protection plan, the cost of laundry services and an outage of 2 weeks for each event is very costly. This time I call Maytag for support on their product. Looking for someone to say that there is something wrong with this machine. I want to hear that their product should not perform like this. I was told from a supervisor in these words that "Mrs. we only care about the machine the 1st year. After that you are on your own."
When did Customer Service lose the service part? When did companies stop caring about their products they produce? I never heard "I am sorry you're having trouble" or even a recommendation. A machine this new should not have 4 control panels replaced. This is the reason no one wants to buy a Made in the USA product anymore because we know the employees working there do not care about keeping customer relations.
Reviewed Aug. 21, 2014
My Bravo washer will not wash a set of sheets without dancing across the floor. So irritating to have to run in and separate the sheets that have ended up in a ball. The dryer is ok. Except my old Maytag had a loud buzzer that went off when the cycle was done. My new dryer has a dainty little chime that can't be heard if the washer is going. Wish I had my old set back!
Reviewed Aug. 20, 2014
I have nothing but great reviews for my Maytag experience... In approx 1975 I purchased a Maytag W&D, Model MAH4000 MDE4000, when their advertisement was portraying Maytag repairmen as the loneliest repairmen. Maytag was so dependable that the repairman was NOT needed...and it was true... That Maytag W&D set lasted til approx 1998 when it was upgraded to the Maytag Neptune MAH4000 series... Had a minor problem with mold in the washer, but Sears and Maytag replaced the seal and made another modification... We also dried the seal at the end of the washing day and left the door slightly ajar between uses... Have not again had that problem.
I have since given the Neptune set to my daughter and the washer and dryer are still in operation, WORKING SUPERBLY I might add... So I am searching for a good quality Model MAH4000 and MDE4000 to replace my current much older, yet functional Whirlpool... It may need some repairs and about a year ago, I spent $173 to replace the Pump which was clogged by a sock inadvertently stuffed around the top of the drum when too many items were pushed in at one time. I prefer not to throw additional money at this machine! So, if you know of a Quality pre-owned Maytag Neptune washer and dryer in the Lexington KY area, please contact me...
Reviewed Aug. 17, 2014
I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, there's no savings. I've tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. I'm disgusted.
Reviewed Aug. 15, 2014
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be "soft" water.
We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
Reviewed Aug. 12, 2014
I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors don't work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didn't purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but don't expect them to last, or work. And Maytag will not stand behind their products.
Reviewed Aug. 10, 2014
Purchased a new Maytag washer from a local Hardware store chain. Waited 3 days for delivery. Old washer was hauled away. Started using new Maytag Centurion the same night it was received. There was a funny odor coming from the washer that was discounted as "new equipment smell." Saturday the Maytag Centurion washer was leaking some odd lubricant that had the same odor as the mentioned new equipment smell. Since this lube had been leaking out in close proximity as the liquid detergent my wife used a towel to clean it up. This towel went into the laundry with other clothes.
Now I'm concerned that whatever this oily stuff is, it’s in all of the clothing that was washed with the towel. Since I live on the West Coast and Maytag only answers the phone during the week Eastern Daylight Time I will call (2 days) after the fact. You might do well by finding out what this lube stuff is before you take it home and how you'll have to deal with it once it leaks.
Reviewed Aug. 9, 2014
Same problem with mine, ours is 12 years old and this has happened 3 times, have been able to fix every time without perforating the sidewall. However I think this is a design fault.
Reviewed Aug. 8, 2014
Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - it's not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.
Reviewed Aug. 7, 2014
I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. It's just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!
Reviewed Aug. 7, 2014
Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the "glitches" others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the "hot" setting, and the "warm" setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a "HE" washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.
Reviewed Aug. 6, 2014
Purchased new Maytag washing machine July 17, 2011. Have had several problems with it over the past three years. Most of the time it would not complete a load of laundry and would get stuck before the drain and spin cycle. Last week, the spin cycle became extremely loud. Had a repair person come out and was told the motor bearings were bad. Estimated repair cost $700. Purchased this unit new for $569.00. Called Maytag, was told that 10-year warranty on drive motor and wash basket did NOT include the bearings. Asked if they could help out with repair cost, was told no. Will never purchase another Maytag product again as they do not stand behind their products. Household has 4 people in it so use of this machine was light to medium.
Reviewed Aug. 5, 2014
Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?
Reviewed Aug. 2, 2014
We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadn't been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it won't be Maytag and that's too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.
Reviewed Aug. 2, 2014
We bought "ALL" new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It won't be a Maytag.
2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.
Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.
Reviewed July 30, 2014
Have had this set for about three years (was a gift from my parents on having our first child), and it's horrible. Clothes come out partially dry, with NEW stains on them, torn or frayed, and twisted into knots. It's supposed to be a high-efficiency washer but we often have to wash things twice to get them clean. We now have two little boys and I'm starting to save to buy a different set (no Maytag ever again); disgusted that I can't even sell this set in good conscience. Will either be a donation or an eyesore for the landfill. Worst $1100 ever spent.
Reviewed July 27, 2014
I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they don't make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.
Reviewed July 27, 2014
On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.
I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.
I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this 'in need of repair' to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!
Reviewed July 26, 2014
It takes almost a whole day to wash 1 load of clothes. The clothes don't get clean! The spin cycle won't let you spin. It runs your electric bill up! This is not a energy saver! I am so angry and disappointed! I thought Maytag was Supposed to be the best. Y'all failed me. I wish I could get my money back!
Reviewed July 25, 2014
The washer w10420491A is 2 1/2 years old and got the F51 code. The result is the hub bearing are shot along with a circuit board. I would stay away from any Maytag Bravos washers.
Reviewed July 24, 2014
I bought Maytag washer 15 months ago and the washer is now leaking from the bottom. My floor was damaged from the leakages. I have not use the washer much in the past 14 month because it's just me in the household. I will never buy a Maytag product.
Reviewed July 22, 2014
We purchased our Neptune washer and dryer combo MLG2000AWW from Circuit City in 1999 for $1900 also purchased the extended warranty. Here we are 15 years later and time to replace with new Samsung units. Besides having the main bearing replaced after 6 years in service, and having a sensor and a switch replaced on two separate occasions all covered by the warranty, our Neptune provided exceptional service throughout the 15 years. My understanding was that Maytag was bought out and run very poorly in the early 2000's as our unit was produced prior to that time... when Maytag was Maytag.
Reviewed July 20, 2014
What a very very long way to fall from an outstanding product line to probably the worst on the market. What a pity I have to resort to buying a brand from Japan like LG for product satisfaction USA built** Maytag/whirlpool. Standards and quality have gone to the dogs. No more pride or confidence in buying American.
Reviewed July 19, 2014
clothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.
Reviewed July 19, 2014
Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.
Just because it is possible to attach a processor to a piece of equipment doesn't mean it's necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back.
Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an 'Office Space' vid centered on the demise of the Bravos. This time, it's personal.
Reviewed July 12, 2014
The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience:
You cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the "water save spray rinse". Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems.
WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt.
SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them.
DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it.
BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.
Reviewed July 11, 2014
Purchased new washer mid-February from Maytag dealer. He said machine has few problems and it was a good machine. 3 and one half months later, the machine is dead. No lights on display but power at plug. Repairman comes at appointed time and says it needs a new circuit board. Within a week, the part arrives and an appointment is made to install the new board and still have the same problem. Have to order a new console panel. 3 and a half weeks later, the part comes in. I have a job which I used the money to buy this machine and now the service advisor wants me to take off work so they can try to fix this machine. He told me I cannot return the machine. Whirlpool Canada LP Customer Assistance said they could not do anything. When I asked to talk to her boss, she put me on hold. She came back and said they would give me 6 months extended factory warranty and she would email this which I have not received. Work schedules will dictate when the next appointment will be made.
Reviewed July 10, 2014
We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.
Reviewed July 9, 2014
My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I don't like it very much because it still doesn't do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I haven't had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDN'T TURN TO THEM.
Reviewed July 9, 2014
March 31, 2013 a Maytag front loader washer series 2000 was purchased. In January an error code E4 and F3 kept stopping the washer. Service replaced some minor part, worked for a week. Then service replaced a circuit board - worked fine for a few months. About June of 2014 the codes came up again. This time Service wants 430.00 for a 700.00 dollar washer to fix a continuing issue. So I decided not to spend the money. I could buy another washer, different brand of course, and try and fix it myself.
I removed the top and the bottom front covers. The 3 wires going into the circuit board that was replaced were loose, barely plugged in. The catch all at the very bottom right had derbies and coin in it, cleaned that out. Looked at the motherboard with a magnifying glass. It had no bad solders, cracks or burn marks, so I proceeded to run my hands around the entire drum inside... and in the back side where you can’t really see were some more loose wires.... tightened them. Now with the spin rpm's you can understand how things shake loose, I always look for the common sense issues.... I am currently on my third wash load. It runs smoother and quieter than it did when it was first installed.
Point is the Maytag service sucks and with only a year warranty from the manufacturer. What did I have to lose to try and fix it myself. I am sure this is happening with a lot of other people. The odds of a motherboard or a circuit board going bad in such a short time made no sense. So check all the wiring FIRST. Make sure everything is securely plugged in. I would not recommend anyone buy a Maytag or Whirlpool (owns Maytag) for their reliability or service.
Reviewed July 8, 2014
In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around.
Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again.
At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didn't want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldn't suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.
Reviewed July 5, 2014
We purchased this dryer a Maytag Model MEDC200XW3 about 10 months ago. The dryer slowly over time began to take longer to dry our clothes. After watching it work and seeing that the airflow in the tube was not flowing well, I noticed the lint trap was not functioning well enough and over 50% of the lint was escaping the lint trap and plugging up the exhaust vent. I asked Maytag for a service to repair my dryer and explained my findings. The service person on the phone wanted to send me a lint brush. I told her to send a repairman. The repairman said that all lint traps let lint by and said it was my problem. Well today they're closed and I can't even leave a message. Now I know why the Maytag repairman is the loneliest man in town...
Reviewed July 2, 2014
Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home).
$454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you don't gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because it's not worth your money and effort to repair them :-(
Reviewed July 1, 2014
I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.
Reviewed June 30, 2014
I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they don't want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.
Reviewed June 30, 2014
Unreliable! When you push start, it goes into sensing mode and starts to fill. You walk away thinking it will run to find out an hour later it is still in sensing mode! Wasting electricity, your time and talk about stress! You have a 50-50 chance it will go on and run the load, but if you don't have time to stand there and watch it. FORGET THIS WASHER. Also does not clean as the old agitator washer, which I luckily still have, yeah. Always read reviews before buying anything. Nice website.
Reviewed June 30, 2014
One baffle broke off in my washer. Very disappointed in this Maytag Model #MHWE201YW00 Serial #HL20102420. I purchased this in Sept 2012. Where the baffle was hooked on had sharp fins sticking out that ruined my 2 small rugs - shredded them.
Reviewed June 27, 2014
I will never buy anything made by Maytag again. I just bought this washer 9 months ago and the sensor broke. The repairman said I have to pay $300 for the new part and it will take 3 weeks, then the repair told me many people have this same issue and he wanted to be honest that this always happens to these washers and my best bet is to buy new... I am so sad I saved for 4 months to buy a new washer and it was a bad decision. I have learned my lesson.
Reviewed June 27, 2014
Clothes come out of the washer with nasty scum marks. Maytag repairman reported: "machine operating as expected". He told me this would come off in the dryer - really dumb ideas because no one puts silk shirts in the dryer. The scum comes off with rubbing with wet terry cloth. I have been washing clothes for 60 years and have never seen such a mess!
I have read the manual and follow all directions for proper use. I done the clean machine cycle which uses a huge amount of water. I always use extra rinse and add very little of the correct detergent. Nothing helps. The clothes come out more dirty than they went in - unwearable.
Reviewed June 26, 2014
Maytag bravos 300 quiet - Quiet is a joke!! Barely had this machine 3 years and the repairman said it will cost too much to fix. Just buy a new one. The bearings are going out. Sounds like an airplane getting ready for take off.
Reviewed June 23, 2014
Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when I'm told that Maytag does not make good quality washers anymore.
Reviewed June 21, 2014
I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.
Reviewed June 20, 2014
Maytag Neptune TL ' FAV6800AWW - Replaced the outer tub bearings. Freed up the clutch one way bearings. Now I have a code od, open door has not been open for last three cycles - ? I will try Left door switch. This is the second time I have replaced the outer tub bearings, but once together the clutch kept falling off, so I cleaned the one way bearings / first time. Now I have to fix the od code.
Reviewed June 20, 2014
I bought this washing machine approximately two and a half years ago. I replaced the agitating wash plate three times. After several months, the wash plate will start free spinning from the gear and will spin like a top. It has to be replaced at $140.00 plus the service call. When it was working, it doesn't clean the clothes well. I contacted Maytag numerous times about this problem and they basically gave me a tough luck answer.
I just went purchased a old style machine with a tall agitator that will clean like it's suppose to. It's a shame Maytag has no compassion to try and compensate customers for the expenses. I also contacted Whirlpool which took over Maytag. My rating is a negative five.
Reviewed June 19, 2014
This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.
Reviewed June 19, 2014
We had a three-year warranty which expired. We used a repair once for a rusting Clorox basin. Now, the tub swings wildly on every wash and will not complete because we get the UL warning. We've tried making sure the washer was balanced but confirming that nothing helped. Most expensive washing machine ever and shortest life apparently.
Reviewed June 18, 2014
From the moment we bought it, it has been nothing but problems. If it's not flooding my laundry room, it's not working at all. Keeps giving me codes that I have no idea what it is. The worse ever. Sometimes I have to unplug it as it doesn't want to stop.
Reviewed June 17, 2014
Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.
Reviewed June 17, 2014
Purchased matched set washer/dryer on May 21, 2013, machine always took over 1 hour to dry medium load of laundry, but dealt with it. On June 5, 2014 made a horrible bang, followed by a grinding sound, ran to turn off. Hubby took apart, thanks to Youtube video and found that a screw was lodged in the fan blade, had broken a "tooth" and the motor mount broken....took fully apart, ordered fan blade to replace. When went to put back together, realized the WALL (bulkhead) of the dryer was broken, metal was too thin to support the tiny bracket to hold the motor.
Called Maytag, NO HELP, told me to call a local repair guy for an "after warranty" service. Called repair company and was told he has NEVER seen this in a newer model dryer, contact Maytag, contacted them again by live chat and told "not under warranty" and no one has ever had this problem. Do NOT buy anything from Maytag. THEY DO NOT BACK THEIR PRODUCTS! If you have had this problem contact me, I'm willing to spend a day or two in small claims if necessary to prove my point!
Reviewed June 16, 2014
We purchased the washer and dryer in June 2009. This past weekend, I noticed that the washer was leaking. The price to fix it is half of what a new machine will cost. I am very disappointed in Maytag. When I purchased the machines, I thought I was purchasing a quality product. I've had paid much less for washers that last longer. Needless to say, I am shopping for another washer this week and it will not be a Maytag or Whirlpool. They are pieces of junk!
Reviewed June 16, 2014
We can do nothing at the control panel even though the drum light will come on when the door is opened, we cannot turn it from the control panel. After a varying length of time, a fault code of F70 is displayed (which is not covered in the owners manual), the dryer can then be started by depressing the power button and all functions seem to be restored.
Reviewed June 15, 2014
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
Reviewed June 15, 2014
On June 5th, my husband turn off the water to the house since we were going to be away for 4 days. Unfortunately, it was not completely turned off. When we left, the washing machine was OFF, with the door slightly cracked open (to allow for circulation). When we returned, there was water all over in our upstairs, plus water had gone down the walls to the lower level. We could not figure out how the water got into the washer since it was turned off.
The insurance company asked that we call a repairman to find out what was wrong. Fortunately for the repairman and us, the machine continued to go on and on after the Curtis had checked it out (it pumped out for him but not for us) and turned it OFF. It jumped from cycle to cycle after he had turned it off. Obviously the control board did its own thing. Be aware-- it can happen!!
Reviewed June 12, 2014
I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!
Reviewed June 7, 2014
We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.

Reviewed June 4, 2014
In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, I'll never buy any type of Maytag product again.
Reviewed May 31, 2014
Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.
Reviewed May 27, 2014
Run away from this piece of junk machine AND company as fast as you can! I bought this set Oct '12 and by March '14 it was grinding/whining during the agitation cycle. I have been in contact through various forms with Maytag and they do not care! They first contacted me to review them and when I reviewed them very unfavorably they emailed me and this is what they said: "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" All I did was say exactly what happened.
After that I went to their website to see what kind of reviews they were getting and lo and behold their rating is 4.4 out of 5. Of course it is when you simply cherry pick the best and plant a few lesser rated ones. I simply do not have the funds to replace what I thought was a quality product, nor am I sure I want to repair it as it doesn't clean clothes. I hate having been placed in this predicament by a greedy, slimy corporation whose only interest in me is profits.
Reviewed May 26, 2014
Maytag Bravos 300 Washer - Don't buy this washer! This expensive washer has been the worst household appliance I've ever owned. We bought Maytag thinking we were getting the best. NOT SO! We could have spent half the money and got a better washer. Maytag is a brand of the past. I've had this machine about 4 years and it's been a problem since day 1. There is no soak cycle but I knew that from the beginning. The problems I've had so far are: Not enough water so items don't get wet and have to wash again, Terrible wrinkles, torn sheets and garments, items still dirty, getting louder & louder, and the most recent problem is the plastic from the top edge of the tub is now shredding and getting sharp plastic pieces in my clothes.
Reviewed May 22, 2014
A pure piece of junk this wash machine is. It is more of a 'merry go round' than a wash machine. I do not understand how it can be called 'energy efficient'. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowe's but Lowe's did not honor the warranty saying 'rust was a cosmetic' issue. Yet when Lowe's sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.
I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.
Reviewed May 21, 2014
Buyer beware. This machine has received several complaints. Not long after purchase, the washer started to stop during the fill cycle and give an error code no. This is supposed to be sure to overloading the machine. The other reason they give is something stuck item the baskets. Again not the case. Supposedly it must be a motor issue. Maytag was my trusted band. Our last Maytag lasted us almost twenty five years.
I was excited to get this machine but disappointed with the lack of clean clothes, error codes, and noisy operation. My first clue should have been the one year only warranty. That's how much they believe in their products. I'll never trust Maytag again. So sad that whirlpool should sabotage the Maytag brand and turn an otherwise great washer manufacturer into a piece of junk manufacturer. Don't buy whirlpool either as that's how much they care for customers.
Reviewed May 19, 2014
Maytag Bravos Quiet Series 300 - Just DON'T BUY this junk. We bought the washer and dryer set from Home Depot in 2011 and have had nothing but trouble with the washer. Three times small objects like dimes, pennies and nickels got past the agitator into the drain pump which has been replaced twice. Beneath the agitator we even found a few missing socks. Today after a visit to the Laundromat, we bought a Samsung with a 5 year extended warranty. If that doesn't work it will be an old fashioned Speed Queen next. We will never buy anything Maytag again and I hope to influence everyone we meet about them. I can't wait to throw it into the city landfill for recycle dog food cans.
Reviewed May 19, 2014
Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent "scum" line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.
Reviewed May 17, 2014
Just read Ann of Colorado's (posting April of 2014) message about her Maytag Bravo washing machine and its like I wrote it myself! Our Bravo started with making a loud noise during the spin cycle which turned into oil or a dark liquid spraying out from under the machine, along with saying UL, so I would adjust the load and get it going again only for it to start the spin and rinse cycle all over too! We have 5 people in our family and cannot afford to not have a working machine. We purchased this machine only a few years back to replace another product that was also a piece of junk. I guess as a last resort I will try a Spin Queen which is American made and hopefully will work! Very disappointed in Maytag. Whatever happened to Machines lasting like they did for our Grandparents?
Reviewed May 16, 2014
I purchased a set of Bravos 4 months ago and what a bad purchase! I wish I would have researched here first. Being environmentally concerned, I bought it because it was supposed to be high efficiency and low water usage. My clothes are being destroyed by this machine. They come out in a massive tangled ball, covered in ink and animal hair (after a wash or two, they are completely embedded into the fibers). Sometimes there are dry spots after I take a load out of the washing machine. No idea how that could happen. It torn my favorite sweater, ripped sheets, bore a hole in a towel, ripped pillows, and DOESN'T EVEN CLEAN! I have to wash my clothes twice MANY times to get the dirt out which doesn't bode well for energy efficiency. I'm calling them again today to try and get them returned for advertising that they will save me money. Not even close! They are a rip off! I gave my 35 year old set away and wish I had it back! Maytag is JUNK!!!
Reviewed May 15, 2014
Never liked this machine. No flexibility in settings, ruins clothes, noisy and often shuts down. But main concern in the fact the whole top is rusting by the bleach dispenser and it leaks from the top all over. It is only 3 or 4 years old. Can not believe an expensive product like this can be so bad.
Reviewed May 14, 2014
We had a repairman come out and take a torn pillowcase out that was jamming. It worked for a couple of weeks, now refuses to start. We have decided to rid ourselves of the Bravos 300 washing machine and not deal with Maytag any more. I would not advise anyone to buy a washer of this type, as it never really got the clothes clean to begin with.
Reviewed May 14, 2014
Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just don't care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.
Reviewed May 11, 2014
We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge.
Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.
Reviewed May 10, 2014
We bought this "he" Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of "cr#&". It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So don't waste any money on Maytag's HE machines as I will never buy another one.
Being an environmentally conscious person, I thought HE was the way to go but it doesn't save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.
Reviewed May 9, 2014
I bought my Maytag Neptune. The first 18 months have to replace water pump 250.00. Six months later is not finished. The washing cycle, I replaced the drum and still not finished the cycle, give me different codes e3 b3..
Reviewed May 7, 2014
I have always used Maytag products at home and work. I have never had a problem like this one. The front load washers have a manufacture default with the boot that allows mold to grow even when it is wiped out as instructed. I have contacted other people and they have the same problem. I will not or ever buy a front load Maytag again and could never recommend this product to anyone. I feel that the Maytag company should replace the boot with a different design; at no cost to the consumer! This machine was only a year old. I have no problem with the company I bought it from. They replaced the boot with a bill of $358.65.
Reviewed May 6, 2014
I bought the bravo 2 1/2 years ago. It started making loud banging noises during the cycle. I constantly had to rebalance my load. Then it stopped spinning at the end of the cycle or it would leave clothes wet. We had a repairman in and he told us that it would cost at least 600.00 for a new computer. Plus labor. Wow!!! I think a washing machine should last longer than that. Maytag should have a recall on this machine as I have read so many complaints about it.
Reviewed May 6, 2014
A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.
Reviewed May 6, 2014
Have read other's reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and "high tech" version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement.
The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......
Reviewed May 3, 2014
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
Reviewed April 29, 2014
I purchase my Maytag Bravos washer from Sears in May 2011. In February of 2014, I started to get the "UL" message, meaning unbalanced load. I would re distribute the clothes and sometimes that did the trick and others not so much. Now every load comes up "UL". I tried putting the machine on the drain and spin cycle to at least get the clothes a little bit drier but the "UL" message still appears and the clothes are still soaking wet. I lifted the washer up and there is an oil/grease type spin pattern under the washing machine. I called Maytag today (which is now Whirlpool I guess) as the washer has a 10 year warranty on the drum and motor. I was told a service call is $129. When I mentioned that I had Googled the product and saw many reviews with the same exact problem, she stated the Bravos has no common complaints. From what I've read, it seems to me it would be more cost effective to go out and buy a new washing machine and it obviously won't be another Maytag or Whirlpool.
Reviewed April 26, 2014
I purchased a Maytag Bravos XL washer mid November 2013. Less than six weeks later it leaked water. The repair person has been to repair it four times. The last visit was yesterday. It now has more problems than it originally had. It still leaked water. Maytag does not stand by what they sell. All they say is they will repair it. My caution to anyone reading this is never buy a Maytag appliance. I hope this review helps someone in their decision making process.
Reviewed April 25, 2014
My Maytag Bravos washer is 3 years and 7 months old. While not in use the lid lock motor shorted and caused the control board to fail. No lights on the control panel. Without an extended warranty I called a repairman and the above diagnoses was the result. The estimated cost of repair was $600.00 plus, this includes the lid lock switch and the control board. Might as well buy a new washer instead of paying that much. I called Maytag and complained. The first person I talked to offered me a one year warranty plus the repair of my machine for $345.55 which was less than the repair estimate, sounded good. They set me up with an appliance repair in the area and I said ok.
Next I checked the appliance repair on the BBB site and didn't like what I saw, so I called Maytag and told them to cancel the appointment and they suggested I try another appliance repair. I was told I had to talk the warranty company to arrange for a new repair facility. I talked to the warranty company and they agreed to change repairers and I choose the one that gave me the diagnoses. While we talked I told them that the repairman I choose was here and gave me the diagnoses that I was complaining about. The warranty company said they could not warrant a washer that had been looked at and diagnosed. They canceled my warranty and said they would refund my money.
The only thing left to do is buy a new washer. Not a Maytag this time. For those of you who are in the market for a new washer and dryer (had trouble here also) I would advise you to read the complaints and I believe the majority of them. Not too long ago there were full page ad in our Sunday paper touting the merits of owning a Maytag product. One thing you can't do is advertise quality when it is not in the product.
Maytag Washers & Dryers Company Information
- Company Name:
- Maytag Washers & Dryers
- Year Founded:
- 1893
- Address:
- 553 Benson Rd.
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.maytag.com
