Maytag Washers & Dryers Reviews

4,911,376reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Maytag Washers & Dryers

Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.

Pros
  • User-friendly controls and features
  • Quiet operation during cycles
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

Shop with confidence

Compare with top companies

Maytag Washers & Dryers Reviews

Filter by Rating

  • (174)
  • (54)
  • (68)
  • (261)
  • (2,284)

Popular Mentions

    How do I know I can trust these reviews about Maytag Washers & Dryers?
    • 4,911,376 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Maytag Washers & Dryers?
    • 4,911,376 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 35

    Reviewed June 27, 2026

    I own a 4.3 top load Maytag washer and I will never purchase another one. The machine makes you clean the washer without warning. You load the clothes with detergent and fabric softener and the it will not start so you have to take everything out of the washer and run the cleaning cycle. The detergent is wasted and there is no previous warning.

    Thanks for your vote!
    Customer ServicePricePunctuality & SpeedMaintenanceStaff

    Reviewed June 26, 2026

    If I could give a 0 I would have. I bought a Maytag top load washer 3/24. Within 10 months it broke the first time. Under warranty, repaired, no problem. A few months later it broke again, Paid almost $200 for repair, fast forward months, same issue, more money. Now it's 2 years old and guess what? You got it, it's broken. Customer service is a joke, they don't care, they just want more money. So frustrating! Now I guess I'm going to bring this to the landfill and buy another. Problem is what brand isn't made to break?

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Washers and Dryers delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Punctuality & SpeedMaintenance

      Reviewed June 25, 2026

      Disappointing to say the least. We purchased model MWM6230HC1 at the end of 2020 with a delivery in February of 2021. It’s just my wife and I so heavy use was not an issue. After just 2 years of use we began to get black debris in the machine after a cycle. After disassembly we discovered an excessive amount of buildup in the drum and spin basket. Approximately one year later we noticed the drum was sitting on the floor. Then suddenly the machine stopped working. Once a repair worker diagnosed the problem it was found that the drain pump failed causing the main control panel to burn out. $625 to repair a machine I purchased 5 years prior for $1000 is insane. I have to say I’m very disappointed in a product that I thought had a good product but apparently it is not.

      Thanks for your vote!
      Customer ServiceTechPunctuality & SpeedMaintenance

      Reviewed June 24, 2026

      On June 1st, I bought a Maytag washer and dryer from Lowe's and when they were delivered, the delivery guys installed them and started them up and then left and not 5 minutes later, the dryer had a thumping noise and I opened the door and a piece of plastic had broken off somewhere... I called the delivery guys back and they came back and saw and heard that the dryer was defective... so I got another dryer and it was installed and so far it is working. Then, when I went to wash a load of clothes (this was the 3rd load I had washed since I got the washer, remind you now I had NOT had the washer 3 weeks) and it would not start up.... I was lucky to have purchased the protection plan from Lowe's... When I go to get my washer, let me tell you ...it WILL NOT BE A MAYTAG! So disappointed in the quality of Maytags nowadays...They used to be the best!

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 24, 2026

      When my wife and I were married, one of our gifts was a Maytag washer. That washer lasted almost 22 years with no issues. The washer finally died, and I thought that it was such a reliable brand that I would go and purchase another one. Well 3 weeks after purchasing the new washer, I am thoroughly disappointed! There has been nothing but issues, and regardless of the warranty I will be switching to a different manufacturer.

      Thanks for your vote!
      Customer Service

      Reviewed June 23, 2026

      The 10-year warranty is pointless because you cannot get anyone on the phone or a call back. I was constantly directed to different 800 numbers that were all the same line. What a sham of a company.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 20, 2026

      Complete JUNK. Washing machine lasted 14 months from New. NEVER AGAIN will I purchase a Maytag product! Never! Maytag was a brand recognized by the world as a great product in the 90s. They must have hired 3 year olds to manufacture them now. SHAME ON YOU MAYTAG. 2 months out of warranty. SERIOUSLY! Shift actuator and motherboard toast! Wow! I have no words for the absolute rubbish of the product brand.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 20, 2026

      Our Maytag washer is two years old and has broke three times.

      Thanks for your vote!
      Customer Service

      Reviewed June 18, 2026

      We've had an awful experience with our Maytag washer that is less than three years old. The customer service provided by them was even worse. I will never buy another and will discourage everyone I know from getting one.

      Thanks for your vote!
      Profile pic of the author.
      TechPunctuality & SpeedMaintenanceStaff

      Reviewed June 17, 2026

      I purchased a brand-new Maytag front-load washer and dryer from Lowe's less than 30 days ago after waiting nearly a month for delivery. The washing machine leaked water all over my garage floor during normal use, causing water damage, mold and mildew concerns, and damage to carpeting that now needs to be replaced. When I contacted Lowe's, I was told they would not replace or return the washer and that I needed to work with Maytag. I also purchased an extended protection plan through Lowe's, but was told it wouldn't help because the machine is still under the manufacturer's warranty.

      Maytag then scheduled a repair appointment nearly two weeks away, leaving me without a functioning washer despite owning it for less than a month. A brand-new appliance should not fail this quickly, and customers should not be stuck in the middle while the retailer, manufacturer, and warranty provider point fingers at each other. I am seeking a replacement washer and reimbursement for the damages and expenses caused by this defective appliance. I hope Lowe's and Maytag will step up and make this right.

      Thanks for your vote!
      Customer ServicePunctuality & SpeedCommunicationTimeliness

      Reviewed June 16, 2026

      Terrible customer service with delivery. Bought a dryer online, scheduled delivery. Gave a 8-6 (10 hours!) delivery window. Blew me off entirely, were a complete no-show, never came, never notified (no call, no email, no text). I scheduled a 2nd delivery, again a no-show. They had called 3 days prior to say I was "the first stop on the route". I waited until 10:20 AM and no show. Again no phone call, no e-mail, no text.

      I called 2 different customer service numbers and after 30 minutes on hold, got much rigamarole about "we can't give you the logistics co phone number, we can't make outbound calls", and then said "you are now scheduled between 12 -6 and are the last stop". I'm sure I got blown off again. Clown show. P.S. I emailed the CEO and no response.

      Thanks for your vote!

      Reviewed June 15, 2026

      Terrible. Got a Maytag less than a month ago. It sounds like a rocket when it’s filling. Does not spin the bulky cloths well, they are wringing wet. Trying to get in touch with someone is next to impossible. Terrible.

      Thanks for your vote!
      PricePunctuality & Speed

      Reviewed June 15, 2026

      Stay away from this washer - Maytag MVWC565FW2. It will not ring out a very small rug; actually, NEVER- not once has it done so. It also takes forever to wash a small load of clothes. This is the absolute worst washer I have ever owned! What good is it to have a new washer but still have to go to the laundromat to wash your rugs? PIECE OF JUNK!!!! And it wasn't cheap. ZERO STARS!

      Thanks for your vote!
      Tech

      Reviewed June 14, 2026

      My wife needed a new washer and dryer, so going by the name Maytag. They were delivered after using two times, it sounded like a train going through the house. Maytag said they would sent out a service person for a brand new washer and dryer🤬. Maytag is Crap, I would not buy Maytag. It's Crap, a waste of money. Did I say it crap. Never buy maytag. And before you buy anything look at the review, we did not. DID I SAY MAYTAG IS CRAP.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceCoverageSales & MarketingPriceOnline & AppMaintenanceStaff

      Reviewed June 14, 2026

      I purchased my Maytag washer in May of 2025 (on Memorial Day.) In the first week of June, it stopped working. I put in a service request through their website and they sent a technician from Sears to diagnose it. I was charged 138 dollars for the call, but was told this would be waived if I accepted the repair. The technician informed me that the lid lock was broken. However, the cost of the repair was going to be 500 dollars, 200 for parts and 300 for labor. I refuse to pay the cost of the machine to repair the lid lock, so I ordered the part off of Maytag's website myself for 70ish dollars.

      The repair was simple and took me about 15-20 minutes to do. When I cleared the cache on the system and ran it, it displayed the exact same symptoms as before. So either the diagnosis was incorrect or the part arrived DOA. I assume it was the former, because upon further research, I found out the control board could also be faulty, and may display the same fault codes as a faulty lid lock.

      What is so unbelievably outrageous is that Maytag refuses to accept returns if a part has been installed. How am I supposed to test if the part is even functional? I don't know if you know this, Maytag, but ordinary people do not keep deconstructed washing machine control boards with power supplies around to test parts they order from your website. I kind of have to install the part to see if it works. In short, your return policy could be summarized as: "Better pray to every Pagan God you can think of that the technician we sent to your house diagnosed your machine correctly and the part we sent you is actually functional, because otherwise, we will just scam your money off of you."

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 7, 2026

      Pile of shit. Needs Second wiring harness. Bought 28! months ago.

      Thanks for your vote!
      Coverage

      Reviewed June 6, 2026

      As a military wife stationed in Panama and Hawaii our Maytag washers were outside. I loved them. I finally purchased the high end Maytag washer and dryer in 2021. The photograph below is a photograph of a set of kingside sheets in a huge washer so deep I have to stand on my tiptoes. My clothes come out tied in knots. I pull them out of the washer like a rope. Never enough water…I was everything on bulky to have enough water to cover the clothes. Now at 4 years old writing is wearing off and it’s beginning to rust. 8 years in tropical climates no rust visible!

      Thanks for your vote!
      Customer ServiceCoverageTechMaintenanceStaff

      Reviewed June 5, 2026

      I purchased a Maytag washer in May of 2025, brand new from Lowe’s. I had to call maintenance to come fix it after about three months, no biggie as it was under warranty. In March of this year the washer broke and would not respond or drain. I called Maytag, they sent out a representative to fix it. They fixed the lid lock, still didn’t work and they recommended fixing the control panel. That also didn’t work. Instead of spending yet another $500 on fixing my less than a year old washer for the THIRD TIME, I have elected to just purchase a new washer of a different brand. I will never, for as long as I live buy another Maytag product. I am beyond disappointed.

      Thanks for your vote!
      Customer Service

      Reviewed June 5, 2026

      I have a 2 year old Maytag Commercial grade washer and dryer. They are, without a doubt, the worst laundry machines I have ever owned. The washer can not handle a set of queen size sheets as the pillowcases seem to throw it off balance and it won't spin. If an extra washcloth is with a ste of towels, same thing. 3 service calls and the answer is, that's just how sensitive these machines are. SERIOUSLY! The matching dryer had 3 service calls within the first 6 weeks, they final rebuilt it. DON'T BUY.

      Thanks for your vote!
      CoveragePunctuality & SpeedMaintenance

      Reviewed June 5, 2026

      The dryer has been problem free and works well. The washing machine has had a reoccurring issue with the cheaply made wiring harness. The wires have broke in the middle of the strand. Had the broken wire repaired and it lasted 2 weeks before breaking again. Put a new upgraded harness on. It lasted about 6 months before the pump connector wire broke off. Replaced the connector with spade connectors. That repair is holding up but now have another harness issue. When it stops it leaves the tub full of clothes and water. Tired of taking days off work to fix it. The harness needs remade with a higher quality wire so it can withstand the movement of the drum when operating. 3rd harness is going in. I don’t see it as a long term solution and will add to my frustration.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 4, 2026

      I have had a dryer that's never been used. Been getting the runaround. Always something else but never the faulty appliance I was given will not start.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceCoveragePriceMaintenanceStaff

      Reviewed June 1, 2026

      Was told while registering washer that the warranty did not cover anything once you get it..was also told that a broken plastic knob that it came with would only be covered if a service repairman stated it was cracked. also service charge not covered under warranty. So a 10 dollar plastic knob would be covered but the cost of service call which is way more is not. I was also told that if it did not work when first installed the warranty would not cover it right out of the box..

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceStaff

      Reviewed May 29, 2026

      Had my dryer suddenly melt inside. Can't get in contact with a person to help when I call the service number and "live chat" isn't live. If you ask to speak to an agent, it will say it is getting an agent, and then no one ever comes.

      Thanks for your vote!
      Verified purchase
      CoveragePunctuality & SpeedMaintenance

      Reviewed May 29, 2026

      I bought a new Maytag top load washer model #MVW6500MBK and dryer model #MED6500MBK set in June 2025. In March 2026 the dryer failed and needed a bearing replacement for the drum to spin (the repair tech said this is a common issue that he sees with Maytag dryers). In May 2026 the washer failed- the lights on the control panel are intermittently out and the lid won't lock. I am currently waiting on a repair tech to come back out. I wish I hadn't replaced my old set with this new trash.

      Thanks for your vote!
      Profile pic of the author.
      Verified purchase

      Reviewed May 28, 2026

      I have always bought Maytag washer and dryer, my set was just delivered today 5/28/26 I got the 4.7 cuft. Washer. What I've noticed is steam gets on the control board while washer is filling from hot water. Steam all over control board. This will ruin it! What is the fix maytag?

      Thanks for your vote!
      Verified purchase
      Punctuality & Speed

      Reviewed May 22, 2026

      Sandra **. Washer & Dryer; Had to buy the Pet Pro and Extra Power set. Not what I wanted but the one I did wasn't available when we bought this set on April 16; 2026. The done signal doesn't work; quick wash takes a long time. There is no place to put your detergent let alone the fabric softener. I can not open it once started; the machine starts over. Doesn't spin the clothes as well as my older LG did. The water splashes on top of the lid; the push buttons are so hard to push to start the machines that my fingers bend over. Far too many dials to even consider setting and using them. I HATE it. Dryer YMED5605RW; washer MTW5605RW.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceMaintenance

      Reviewed May 22, 2026

      I purchased a washer in June 2024. It is now May 2026 and the main control board has stopped working. Called Maytag and they said too bad. Terrible product.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 21, 2026

      I purchased the new pet washer machine and extended warranty in November 2025 from Home Depot. In March 2026 my washer has an error code. I had 4 technician appointments. Only one has showed up due to not having technician. The technician stated my washer needed a new control board, drain drum and lock. I have made multiple calls to Maytag, All State and Home Depot. As of today, I still have no answers as to when my washer will be fixed. Do Not buy Maytag products! Do Not buy from Home Depot. They do not stand by their products. Awfully

      Thanks for your vote!
      Profile pic of the author.
      CoverageSales & Marketing

      Reviewed May 21, 2026

      So I bought my dryer from menards in October of 2025. They have tried to repair it 3 times. It is now deemed unrepairable and they gave me a 15% loyalty coupon to go buy another.

      Thanks for your vote!
      Profile pic of the author.
      MaintenanceStaff

      Reviewed May 21, 2026

      Electronic menus do not work. Cannot manually control functions. Water levels inadequate, can't control features with the electronic menu, because they do not work as stated. For example, a load of whites added bleach and did a manual fill. Washer is only 1/8 full, now computerized menu is requiring a 3-hour soak. Will not let me cancel, canceling will also drain out my soap. Cannot start the washer. What kind of moron puts a computer chip in a washing machine????

      Thanks for your vote!
      Staff

      Reviewed May 18, 2026

      Washer 7232HWZ purchased August 2025 from Home Depot. I compared to other brands and relied on my previous experience with Maytag. Now I would not recommend this washer to anyone. The design abuses clothing by twisting, tangling and abrading the material. After the cycle, everything must be un-knotted and separated before putting in the dryer. It will shred older worn fabrics like Levis, which before the wash would have given me a few more years of wear. Now they are ready for the trash. This machine is not kind to your clothing!

      Thanks for your vote!
      CoverageMaintenanceBilling

      Reviewed May 16, 2026

      I purchased a washer and dryer and I am so disappointed. Just made my last payment and I have to replace the computer in it. Will not final spin. Makes noise when it is not even on. I have to unplug it cause it thinks the power is on. This machine is 18 months old .Last time I buy Maytag.

      Thanks for your vote!

      Reviewed May 14, 2026

      This machine is almost new. We attempt to use it every few months. Each episode is a challenge. Will it start today or not. Perhaps one in 4. Will it clean? Absolutely not as it has no agitator. It just hums a lot and cleans nothing.

      Thanks for your vote!
      Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

      Reviewed May 13, 2026

      I purchased my washing machine in November 2025. By February 2026, the machine started making a loud noise, so I contacted Home Depot, where I originally purchased the appliance. They sent a technician to inspect it, and he informed me that the machine needed to be replaced as soon as possible. When I contacted Home Depot again, they advised me to call the extended warranty company because I had purchased an extended warranty plan. However, when I contacted the warranty company, they told me that I needed to speak directly with the manufacturer. At that point, I became confused about who was responsible for handling the issue, and unfortunately, nothing was done until the washing machine completely stopped working in March 2026.

      I then contacted the manufacturer company again, and they sent a technician from Flamingo Appliances to repair the machine on April 14, 2026. At that time, I was informed that the lock system was broken. However, only four days later, on April 18, the washer stopped working again. Another technician came on April 27 and determined that the water pump was broken and needed to be replaced. I was told that the part had to be ordered, so I needed to wait. Then, on May 1, another technician came to inspect whether there was any object stuck in the water pump because the warranty company initially questioned whether the repair would be covered. The technician confirmed that there was no object causing the issue and advised me to continue waiting for the replacement water pump.

      In addition, I was later informed that the electrical panel also needs to be replaced, and I am still waiting for that part as well. Today is May 12, 2026, and I am still waiting for the repairs to be completed. I have now been without a functioning washing machine for approximately two months. Because of this ongoing delay, I was forced to purchase a used Samsung washer just to meet my family’s basic needs. I am extremely disappointed with the lack of urgency, communication, and customer support from Maytag and the warranty process overall. This situation has caused significant inconvenience and frustration, especially considering that the appliance was purchased only a few months ago.

      Thanks for your vote!
      Profile pic of the author.
      Verified purchase
      CoverageTechPricePunctuality & SpeedHonesty & Transparency

      Reviewed May 12, 2026

      Spent over $2,000 on a brand-new Maytag washer and dryer set in October 2024 thinking I was buying something reliable. Fast forward to April 2026 - barely a year and a half later and conveniently SIX MONTHS after the pathetic 1-year warranty expired - the washer completely self-destructs. Needed a new main wiring harness, top lid latch, water pump, AND main control board. Absolutely unbelievable.

      This is hands down one of the biggest pieces of garbage appliances I’ve ever owned. Over $1,000 for the washer alone and it couldn’t even survive two years without a catastrophic failure. Cheaply made junk wrapped in a shiny logo. And honestly? It was terrible even BEFORE it broke. This “high-efficiency” washer is apparently so obsessed with saving water that it forgot its actual purpose is cleaning clothes. Even on MAX FILL there was never enough water to properly wash anything. Clothes constantly came out covered in white lint residue and detergent deposits. We had to add a second rinse cycle to EVERY load just to make it somewhat tolerable - and even then the clothes still looked dirty half the time.

      The best part? There are reviews ALL OVER the internet from people complaining about the exact same issues. So clearly Maytag knows these machines are trash and keeps selling them anyway. Maytag used to have a reputation for quality. Now they’re just overpriced disposable appliances built to fail right after the warranty expires. I will NEVER buy another Maytag product again and I’ll make sure everyone I know avoids them too.

      Thanks for your vote!
      Loading more reviews...

      Maytag Washers & Dryers author review by ConsumerAffairs Research Team

      Maytag has been inside American homes for over 100 years and continues to provide innovative technology and great customer service.  The company is especially famous for its Maytag Man, a symbol of the company's dependability and dedication to service. Maytag continues to build success, with nearly five billion dollars in revenue generated in 2014. Their washers and dryers are available as top loading or front loading and can be configured to fit your laundry room’s space. Maytag’s innovative technology ensures your clothes get just the right amount of clean and just the right amount of dry, all while saving you time and money.

      • Energy Star qualified: All of Maytag’s washers and dryers are Energy Star qualified, meaning they are energy efficient and will save you money compared with a machine that is not Energy Star qualified.

      • Size capacity: All of the front loading and top loading models range from medium to extra large capacities, so you can buy one that works best for you based on the size of your average laundry load.

      • Quiet: Maytag washers and dryers are quiet, so you can put them anywhere in your house, including closets and near bedrooms, without worrying about noise.

      • Advanced Moisture Sensing: Maytag’s Advanced Moisture Sensing makes sure every article of clothing gets dry, from socks to towels. The sensor strips located inside the dryer measure moisture levels around the fabric of the clothes in the dryer. At the same time, inlet sensors determine air temperatures to stop the load at the appropriate time.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Maytag Washers & Dryers Company Information

      Company Name:
      Maytag Washers & Dryers
      Year Founded:
      1893
      Address:
      553 Benson Rd.
      City:
      Benton Harbor
      State/Province:
      MI
      Postal Code:
      49022
      Country:
      United States
      Website:
      www.maytag.com