Marquis Spas Reviews

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About Marquis Spas

Every Marquis hot tub delivers a relaxing and enjoyable hydrotherapy experience. From its Signature and Vector21 series to its Celebrity Hot Tubs, Marquis offers a large selection of models to match your therapy needs and budget.

Pros
  • Variety of accessories
  • Positive reviews
  • Highly customizable
Cons
  • Pricing not available online

Marquis Spas Reviews

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    Page 7 Reviews 840 - 1040
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    Installation & SetupPunctuality & Speed

    Reviewed Oct. 13, 2017

    We got our first swim spa from ATV in April. We had a good experience with ATV Swim Spas up until the install date. We worked with Mark and he was supposed to come out when they were building the deck and do some reconnaissance to make sure we had everything that we needed to get into the space and that we had the right deck planned out. But he didn’t come until later when the product was delivered so it delayed a few more days and we ended up having to take a pole down. We had a few hiccups with the installation but we finally got it in. It's a great product. It runs and heats well and maintains the temperatures. We use it for swimming, relaxation and family time, and we've enjoyed it. We have a daughter who will be three in December and it'd be a great place for her. She gets her swimming in and we love it.

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    Installation & SetupStaff

    Reviewed Oct. 13, 2017

    We got the Marquis Spas less than a year ago. The installation was excellent and didn't take long. They had the hot tub installed within a week of buying it. They're very helpful and efficient. The hot tub has been very enjoyable. I use it once a week right now and we'll be using it more often once my husband retires.

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    Customer ServiceStaffEase of Use

    Reviewed Oct. 12, 2017

    The customer service representatives showed us how to put in the chemicals and offered a demo on how to use the swim spa. My wife uses it every day for about an hour. She's more into water aerobics rather than resistance exercise. So far, it seems to be operating properly. But she has problems lifting the lids because they are heavy and some of the plastic exterior security clips keeping them in have also fragmented. But overall, it's good and for its ease of use, I would recommend ATV Swim Spas.

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    Staff

    Reviewed Oct. 12, 2017

    My Marquis hot tub is nice and hot and I love it. But I'm having a little trouble with the water chemical makeup since it is my first spa and I'm just learning. I love the blue clear water but it seems that the water gets green fast. Also, when I was changing the water, it wouldn’t turn on. It kept jumping the breaker. It took the repairman the next day to fix it because was very busy to come so I missed one day and I was devastated. But the repairman was very sure he knew what the problem was and brought a spare part with him. Those aside, my hot tub is the perfect shape and size for what I need. I got the little one and it's beautiful. For one or two people, it's great but not for my girlfriend with two kids. But I've had the perfect experience and I recommended Marquis. I'd recommend more time and more information on water quality though.

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    Reviewed Oct. 12, 2017

    I picked Marquis Spa for health reasons. They were the first one I looked at then I went to four different places and went back to them. It was the first tub I ever had. I liked it and it was everything I needed. It was small and it had a lot of jets. It had a lounger in it that helped my neck, the deep seat that helped my lower back and it had the cooling seats. I’ve put it on my porch and for where it was good. However, I’ve brought it to their attention that it went down very hard when it was unloaded during the delivery. I have a little home and the delivery team had to go up three steps but it was French door-wide. They said they do that but I want them to be aware of it.

    Also when they hooked it up, everything was going fine but the panel did not work right and they had to order a new one for it. They said those automatically go out but I don’t know if that has anything to do with the way it was unloaded. When I bought it, they told me they would demonstrate it and make sure everything works before they deliver it so they ought to have known that the panel didn’t work. Otherwise, everything has been excellent. I’ve gone in, have my water tested and they’re very good telling me what I need and don’t need. They’ve set me up good and I would highly recommend buying one of those.

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    Installation & Setup

    Reviewed Oct. 11, 2017

    The construction was the most impressive about ATV Swim Spas and when I looked at two others, their quality seemed to be the best. We got it the first week of September and I use it a few times every day. I like swimming in it and the grandkids love playing in it. It’s the perfect size so it doesn't take up too much room. During installation, all the neighbors came to look because the crane picks it up and lifts it over the house and puts it in the backyard. So, it was an experience for the whole neighborhood to watch. Everything went smoothly and it was fun. When one of the panels on the side started bowing out, the technicians came here, took pictures and went online with the people at ATV. They figured out how to fix that and sent in a new piece that’s going to be installed on Thursday.

    Since we had it installed, it's another thing to do. It's very convenient to have it right there in our yard where we don't have to go to the gym or anything. It's got all the exercises, whether it's the rowing or the plastics that hook up to your arms and legs that help you exercise all parts of your body. It's all been good, my wife says it's very relaxing and it was a first-class experience.

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    Installation & SetupStaff

    Reviewed Oct. 11, 2017

    I've had my Marquis tub for two months now. It's efficient and it doesn't take me much to maintain it. It's helped my wife with her sore muscles and she's been able to sleep. They did a good job during the installation and they were very efficient. Their service and operations team were also good. I'm happy with my experience with them.

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    Reviewed Oct. 10, 2017

    The whole buying experience of the ATV Swim Spa is fine but I’ve already had someone come up here and make an adjustment on it because it isn't consistent in pushing out water. There is less depth on both sides of the bath that hit the back of the steps. I’ve had it for a little over a month now and I’m enjoying it. I had a fracture about a year ago and I can't really get up and walk just as far as I normally would do and so the spa was going to be a godsend for me. I was a competitive swimmer as a young person and now I reached the point of my age that I shouldn’t do a public pool. I like the current and it's rewarding to be able to actually swim in place. It has helped me with sleep. I'm quite satisfied with it.

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    Staff

    Reviewed Oct. 10, 2017

    We had a Hot Spot for 20 years and it finally gave out. Then we bought a Marquis tub two months ago and it's a great hot tub. I've dealt with them before and Marquis is a great place to go. The people over there were great. They gave us a good deal and everything went perfectly. They were out here when they said they were going to be. We use the tub every night and we're lost without it.

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    Staff

    Reviewed Oct. 10, 2017

    The sales rep from Marquis was a kid I taught in school and he's a great guy. It's a family deal and we've been messing with him for about a year for a hot tub. He's got several different sizes and we couldn't decide which one we wanted. We didn't need a big one because it's just me, my husband, and a nine-year-old we're raising. They had a medium size one and that's what we bought. He delivered it and set it up. I liked the pulsing of the tub and when the water comes up and fuse out the side, that's a neat little feature right there. We also liked the lights on it too. It's not too big and it's a four-seater which is what we need. It's thoroughly enjoyable and it's easy to clean and maintain. I'd recommend Marquis.

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    Installation & SetupPriceStaff

    Reviewed Oct. 9, 2017

    The ATV Swim Spas team were so good. When I went into the store they had the 17 foot swim spa hooked up and I wanted to buy it immediately. They're so helpful and they've come out to help me. They told me about the chemicals and what to do and did a really good job when they came back the first time afterwards. We had to slow fill the swim spa because we are on a well. They waited until I told them that it was full and they came out and told me about all about the dials and how to run it. I run into their rep the other day at the home show and I told him I was having a little bit of problem keeping my chemicals right and he says, "Okay, bring in a jar and we'll test it to make sure and then we'll tell you what to do." He's so good to us.

    Also the installation was fun. We had to have a slab poured and we lived up on a hill. I had three different guys who came up and told me, "Oh no. Yeah. I can do it. I think." The price was exorbitant but we finally got a guy and he said, "I think I can do it." He had brought it in on a crane and then we didn't know if the crane would get up the hill but they were wonderful. All of the people who has finally did it were wonderful.

    I love my swim spa. I love the water and the convenience of it being right in your own home and being able to just walk outside and swim instead of having to go to a gym. I feel like I'm doing something for myself health wise. I go out there every day if it does not rain and there's even more exercise because we're building decks around it. We got grand kids that come over and play in it. I'm very happy with it and I'd say to a friend to buy one.

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    Staff

    Reviewed Oct. 9, 2017

    I love my Marquis hot tub. I've had it for a couple of months now and I get into it just about every night. Aqua Palace was my tub dealer and they're very professional. They did a really good job and I'm totally pleased with everything. I like the different zones in the tub, the way you can shut off some and turn on others. You can replace the jets too. I was walked through all that and shown how to change the jets if I wanted to put one jet in a different place. Those are kind of nice. I talked to some relatives and told them about Marquis. They’ve been in the Aqua Palace and looked at some.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 8, 2017

    We've used Hot Spring, a three-person tub, and we wanted to downsize but we didn’t care for the design they have for a smaller tub. We now have one from Marquis, we use it twice a day and we’re very happy with it. The sales staff was very knowledgeable. They weren’t pushy, listened to what we wanted and directed us to the different pros and cons of different tubs that they had. I was very pleased. It didn’t feel like a high pressure sale. And the installation was also wonderful. The Marquis team called and checked on us to make sure everything was okay. We had one issue where we couldn’t turn something and they came out the same day and got it fixed in a couple of hours. We were very pleased. They even led through the first process with us. We love it.

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    Installation & SetupPunctuality & Speed

    Reviewed Oct. 8, 2017

    I got an ATV Swim Spa because it was a bit cheaper. I've had it for a month now and it's good for swimming. The guys who installed it did a great job. They were friendly, courteous, professional, respectful and on time. The unit's nice but there is a section that does not work well. The cover's also a little hard to get on and off, but it should be expected as it's a big lid.

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    Staff

    Reviewed Oct. 8, 2017

    We built a new house and the dealer that handled Marquis also handled the fireplaces that we dealt with so we just stayed with the same company. The installers came and they put the tub on a cart, rolled it around on a deck, put it down and away they went. They were very helpful in getting the tub started up and explained what I needed to do. They were also very knowledgeable in that they have enough information about the tub. After everything was done, it’s fairly easy. We've had our Marquis hot tub for about six months and we’re happy with it. If somebody’s looking for one, I wouldn’t hesitate to recommend it.

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    Installation & Setup

    Reviewed Oct. 7, 2017

    We went to all the showrooms and did a process of elimination by swimming in the different offerings and finding out their features and price. The staffs were more than happy to have you come and hop in with your suit. What makes ATV Swim Spas different compared to other brands is in the materials being used. On the low end of the spectrum, you have an overgrown hot tub that’s injection molded. You can get into that for around $16,000. Then on the high end, you have an endless pool with super high-end details. It starts at $55,000.

    The Swim Spas came in with every feature and they included a lot of the hassle-free items that were not included in the low and even in the high-end units like the chemicals. So I just wrote one check and purchased the ATV-14 model. I didn’t have to go find a crane and do the delivery and buy a bunch of extra junk. These are all included and that was a big deal to us.

    However, the swim spa has a couple of limitations that I may not have noticed on the showroom floor. You can only spa it at a few configurations. It is in the way of the setup. Unfortunately for us, our condition is one that the ATV does not accommodate, so we just had to kind of suck it up and use it backward. You can only enter the pool from one side in one end. If that happens to be the side and the end through your building, then you got to put the stairs on the opposite side and it's not as convenient with the controls being on the far side.

    The stereo which is basically useless is also on the wrong side at that point. So right now our stereo, our controls, and the entry platform were all pushed against the wall, so you can't turn on the spa without getting into it or using your phone. Good thing, I got the wireless app for it so I can control the spa from the phone. That eliminated the issue with the control panel being in the wrong position. Then the stereo has zero Bluetooth capability. It says Bluetooth but the vendor warned me that that thing really sucks. And it was really bad. ATV should just pull it out and not even bother with it.

    The installation team did a great job. I had some extra chemicals and instructions. It also came with the warning signs about not letting your kids in the water and all the legal stuff. And so far, the performance of the spa has been really great. The wireless feature is really awesome. You can be in the house and monitor the temperature. All that stuff works really well, including the fountain and the relaxation feature. Since having the spa, my wife uses it for exercise. She swims in it a couple of times a week. I've broken my back three times and so I get in the water and float. It gets my back relaxed. It's a really great therapy tool for me.

    If a friend asks about the ATV Swim Spas, I'd ask them what their intent is and then I would definitely recommend for tall people that they get the bigger model, the 17. I'm 6-foot, 3 and it just barely works for a breaststroke and then you can do some kicking every once in a while. But if they were just a normal sized person, I'd say sure go for the 14. Overall, my opinion of the company is that it's American-made. They're in Oregon. So, how bad can they be? That, and then the spa itself has been really great.

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    Punctuality & SpeedMaintenance

    Reviewed Oct. 7, 2017

    An old dude came with my Marquis hot tub in his truck and he hauled it off but he needed my help to get it off his truck and in placing stuff. I've had the tub for six months now and the Marquis is pretty good but I have to do a bunch of hot tub maintenance now. The foam pillow things got discolored really fast too. The material should be something that’s a little more resilient and holds its segment.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 6, 2017

    The hot tub was installed pretty good. It was quick, easy, and simple. The Marquis Spa team was great. I've waited a long time to have a hot tub and it was pretty great since I've got it. I know I can come home and relax in it. It's just all-around perfect. It's made it a lot easier to sleep. If a friend would ask me about Marquis, I'd tell him to buy one.

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    Punctuality & SpeedStaff

    Reviewed Oct. 6, 2017

    Marquis is a good tub, and we love it. We heart about it from our neighbor who had it for 20 years, and we have ours for about a year and a half already. That longevity sold us on Marquis tubs. When we bought one, we knew ahead of time what we’re going to buy so we went to the shop and it was really easy to go through everything. The hot tub dealer that we dealt with was very helpful. He was very knowledgeable and helped us through the whole thing. However, he told us that we got an upgraded cover, but then the one that they sent was the same one that we had. I highly recommend Marquis because they’ve been in business for so long and that they’re employee-owned, which is what we like best about it.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Oct. 6, 2017

    We bought our Marquis ATV Swim Spa this summer. We chose them over Endless because of the installation factor. We knew that the unit will be outside and that we're going to use it throughout winter. They also had the edge over Michael Phelps Swim Spas because they were in a showroom. Since we are investing $30,000 in it, we want to make sure that we could see what it's like. However, there was a little bit of confusion with our marketing material. Since we were the first ones they sold the unit to here, there was some confusion about what was included in our package. We were told by the salesperson that the package includes WiFi which I can use to check the temperature of the spa in my house and turn it on. However, it did not include any of that. It was an additional option. The same thing happened with the Dave Scott training videos. They told me that it's amazing but it was not included.

    When I first called Marquis about the WiFi, the lady that I talked to told me that it should be there and installed, but my husband said that it wasn't there. So I then called them back and the lady told me she'd check and she confirmed that it wasn't in my package. It was super confusing about what actually was included and what wasn't. Maybe some of the marketing material was misleading. It was annoying. But I'm very happy with the swim spa. It has been a worthwhile investment for a family and we like it a lot. My children use it for fun. They love making a little whirlpool. We ended up investing in a different cover because one of the biggest reasons we bought this spa was so that I could do aqua aerobics for my chronic pain arthritis condition. Since we had the swim spa, I can exercise again at home instead of having to drive to the gym and I love that. It also helped me to become a better swimmer in just a short time.

    We've been maintaining it with bromine instead of chlorine and that actually has been working out fine. My chronic condition has been improved, as well as my flexibility and the ability to be active. The warmer temperatures for my exercise has been great. The installation went great. The guy they used for the local installs here was fabulous. He installed it in the pouring rain. We ended up hiring a crane to lift the unit over the house. We also had concrete and stuff, which cost another several thousand dollars. The installation was $7000, but we're happy with that. However, a huge drawback for me was that I could not physically lift the covers. Many of the other swim spa manufacturers have gone with rolling spa covers, and this one's not. The most frustrating part is that we're spending again immediately another several thousand dollars to get a different cover.

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    Installation & SetupPunctuality & Speed

    Reviewed Oct. 5, 2017

    I looked at two spa brands, but the Marquis ATV Swim Spa was a much better quality. It’s polymer resin instead of acrylic and I like the detail and the curved sides of the actual optional steps. It’s nice, strong and takes me right up to the top to get into the spa. It’s a beautiful equipment and I was impressed with the workmanship. I purchased it in July and got it running two weeks later. My wife uses it to work out and I also use the tether and freestyle in it as much as I possibly can.

    Everything went well with the installation as well, from the reps to the delivery and the crane. I also received the cabana a few days ago. However, the only thing that I noticed was that the panels were a little wavering at the top. There was more gap underneath between the trim edge of the spa where it dropped down to the panel underneath. I had to shim, take the panels off and shim them out more to keep it more uniform. Also, there was one thing that I asked that I didn’t get. I have the sky blue which is the new color and I noticed on the sides of the it that there were a couple of marks. It was very small but it would be nice if they touched those up either in the production or on the delivery. I’ve been in the building trade all my life and I install doors and we always got a touch-up tint to touch up little marks on the colors of the doors. Other than that, I recommend them highly.

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    Installation & SetupStaffEase of Use

    Reviewed Oct. 5, 2017

    I've had different hot tub brands and I had a Marquis in the past. I like Marquis and their service provider in Bend so I went back to them. After the tub was installed, a very informative rep came out for a start-up and started it all up. Other than the fit of the control panel door that I didn't like, it's fine. Marquis is a high-end tub yet it's simple to use. I'm glad to be using it and the experience has been very satisfactory.

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    Installation & Setup

    Reviewed Oct. 4, 2017

    I had a tub that was from one of those dealers that one can buy from at the fairgrounds. It didn’t have the power needed to run all the jets and was not very well done. Then I got a Marquis and it's the best. The installation was incredible and the installers did an awesome job. I use it everyday as much as I can and it makes me feel good. Awesome experience. My brother is also buying one next week.

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    Reviewed Oct. 4, 2017

    We bought the ATV Swim Spas about three months ago. The salesman was fine and answered our questions. The installers were also very helpful and explained how to get it set up. It's a good product and my wife likes it, I don’t use it. The jets on it are not as strong as the other brand. You definitely can't outswim it and you need to use a harness.

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    Installation & Setup

    Reviewed Oct. 4, 2017

    There were two shops in our town but we decided to go with Marquis Spas. We purchased it with our new home and had it since May. It was convenient to install and it fits our home really well. It’s also simple, easy to care for and we only had to pick up the routine supplies for it. The local store here was great as well. Overall, Marquis was excellent and I would recommend it to anybody.

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    Staff

    Reviewed Oct. 3, 2017

    I preferred Marquis for its overall function and built. The Marquis team was personal and friendly and I had a pretty good experience with them. We have had the tub for six years and have been using it for relaxing. My daughter who plays softball uses it to relax and keep muscles from being sore. It's good quality and our experience has been great overall. I'd definitely recommend them.

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    Staff

    Reviewed Oct. 2, 2017

    I bought a hot tub from Marquis Spas five months ago. The team was helpful since I’m a first timer. I've had a devil of a time trying to figure out how to maintain the chemicals in the water. I thought I was doing it fine and I went out there one day and it was either slimy, slick or cloudy so I just drained it and started all over again. I’m about to figure out the right mixture though. Since I've got a crippled hand, the tub improved it a lot. The tub has been a part of my heat therapy. It helps a lot when I soak my hand in the whirlpool water, it beats the heck out of a heating pad. Marquis Spas are great and I’d suggest not to get the brown one as the reflection of the water never looks clear.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2017

    We're satisfied with the customer service we received from the reps of Marquis Spas. We have their hot tub for five months now and we haven't used it very much because we have it at a house where we're only living in part-time. So far, we're moderately satisfied with their product. We also had a Jacuzzi before and it's a little superior than the Marquis spa.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 30, 2017

    I’m enjoying my hot tub quite immensely and this is the first one I ever had. I painstakingly researched this before I even pulled the hooker and bought one because I wanted to make sure I was getting what I wanted. It took me about over a year looking at different brands. When I went to Marquis Spas, I talked to their rep who was such a nice guy. I asked what makes their brand so much better than Joe Blow’s brand that will send it right to my house. He said that those tubs were built for Wisconsin and if I have trouble, I would probably call them. He also said that if I have something that wasn't designed to withstand this type of environment, I'm going to end up having more money into it than if I had one from them that’s built for the area. That’s what made me buy Marquis.

    The installation process was really good and it went quickly. They said that the water's temperature should be up by about 8 o'clock and then I might be able to get in it. But it was 3 pm and it was about 90 degrees and I was in it. Every night since then, we’ve been in it. It has been very enjoyable all the way around, from buying it to having it installed to using it every night.

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    Installation & SetupStaff

    Reviewed Sept. 30, 2017

    The Marquis Spas dealer that we worked with was great. The first time we filled up the tub, we had a little problem with the water left in the residual pipes. They came out and gave it a bunch of chemicals. We drained it once already and then we were told to drain it again. I've been very happy with the support that I've received from them. They were very helpful and responsive to our problems when it did arise.

    The last hot tub we’ve had prior to getting this one was about 12 years ago. And it’s always exciting to get a new hot tub installed especially that for this one, we had built a deck. Also, winter is coming along so it’s a nice time to get in the hot tub. Since the installation, my wife uses the tub every night for relaxation. She grew up around natural hot springs in Eastern California, so soaking in warm water brings her back to her childhood. Overall, it's been a very good experience.

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    Customer ServiceInstallation & Setup

    Reviewed Sept. 30, 2017

    We’ve had our ATV swim spa for 7 months now and we enjoy it. But there was a lack of communication with ATV Swim Spas. Before the hot tub was delivered, I would call and I would ask questions at the local dealership where we bought the spa from and I would be told, “Okay, I’ll look into that and I’ll give you a callback.” And I wouldn’t get phone calls. I almost had to call back and I ended up never getting the information that I was requesting and that was frustrating.

    Installation went fine, but we were sent wrong parts at first, so the job was incomplete for a couple of weeks. So we’re sitting there using unsafe materials to get in and out of the hot tub and was told it would take eight weeks to get the proper steps. So I had to call a corporate office in Oregon. I got a hold of somebody and they said they will get on it. I was told I’d be called back on a Monday, but I never received the call. So I had to call them. I had to always make the initiative to make the call and put heed on people to get it done in a timely fashion. I didn’t feel like they were trying to rectify their mistake. I love the product, it is great. But if I were going to do it over again I would probably try a different company just to see what happens.

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    Response from Marquis Spas

    Thank you for your review. We want to ensure you are satisfied with our product. If you feel we can do anything more to resolve your issue or answer any lingering questions not being answered satisfactorily by the dealership where you purchased your product, please reach out to our Customer Service department at 1-800-275-0888 ext. 260. Marquis is always happy to help.

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    Installation & Setup

    Reviewed Sept. 29, 2017

    We had a hot tub years and years ago and we recently bought one from Marquis Spas. The installation went very smoothly and they did a great job. It's been a month since we had it and I use it daily and I can hardly stay out of it. It's been a very pleasurable experience for me.

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    Staff

    Reviewed Sept. 29, 2017

    We saw ATV Swim Spas when we went to Leisure Pools and then I researched them on the Marquis website. The reviews are mostly good. I would have purchased the Endless Pool but then it’s another $10,000 because I like the flow better but I liked the size of ATV for where we wanted to put it and it seemed to have the features we were looking for. I did a test swim in it from Leisure’s store.

    We bought it four months ago. We put it inside our car garage which had its challenges. The floor wasn’t flattened out and we had to have that ground down. It’s close to one of the walls in the garage, so we had this company come in and put up Fiber Resin Panel but they didn’t do well. It started to bubble up so we had to tear that out and then we finally went to polished tiles. It was put in the last two weeks and we’re so happy with the result. However, it ended up costing $6,000 to do all these things.

    Also, they didn’t put the covers on correctly at first. You couldn’t put in the pole for putting up the harnesses, but they came back, re-drilled holes and moved them out. And that’s satisfactory. I love the radio built in, it’s like a Bluetooth to take my iPhone. I love the LED and stuff that color the water as well. I like the light blue because it reminds of Tahiti. But the seat is too high and it has the majority of the jets. I have to slouch down quite a bit to get the neck jet on my neck. I’m only 6’1”, I’m not huge but I’m tall. If it was lower, it would be a little better because you end up sliding down, so the current sometimes move you out of position. And there’s no way to grab an arm or anything.

    The spa also doesn’t have dials on the outside of the massage jet, you can just touch them and they turn. It should have a lot more resistance. Then sometimes, the nozzles of the big jets change too far up and sometimes get too much up above water current in your space as you’re swimming but a half circle of foam will keep it locked in.

    I have a problem right now so I am going to call Patrick from Leisure. I got a new router and I had to turn off the spa a couple of times while they were doing the tile wall because we only got a couple of big tarps over it and I didn’t want those blocking the intakes. And now, the Wi-Fi is not getting picked up when I connect with my iPhone.

    But I love it and it’s great relaxation. My wife has rheumatoid arthritis and osteoarthritis and it was recommended by a number of people including her rheumatologist. When she has her flares, they get bad and her feet hurt and her hands feel uncomfortable, even just walking up the stairs to get into it. We’re very happy we got it. The hydrotherapy helps. We turn it on high and the wall with swirling water, bubble and everything brings her comfort. I’m also going to be 62 in December and I’m hunched over working at a computer desk all day and I get knots on my neck and sore back. It’s wonderful and it’s a godsend. I’ve highly recommended ATV to somebody else.

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    Installation & SetupStaff

    Reviewed Sept. 28, 2017

    I bought a used hot tub before and three weeks after I had it, the pump and heater went out. I got tired of throwing money into bad situations so I got a new one from Marquis Spas and I have it for four months now. I had a good experience with their installer. He called if he was going to be late. They brought the spa out on a Friday and installed it, but the motherboard went out on it right then. The installer looked up to me, apologized and said he’ll order me another one but it won’t be here until Tuesday so we had to wait for about four days. It went down unperceived and he did what he could so I didn’t have any problem with him. I’m out there almost every night since it was installed. I have back issues and it works well. I love it and we’re satisfied with it right now. They followed through on their word and it was an excellent experience. I'm happy with the spa and I will recommend it.

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    Customer ServiceMaintenanceStaff

    Reviewed Sept. 27, 2017

    I have an ATV Swim Spa for six months now and I love it. I can do exercise and I don’t have any aches and pains associated with the exercise like I do when I’m out of the water. I liked the customer service where I was going to and it gave a lot of comfort knowing that they knew what they were dealing with. Anytime I need anything they’re on it. The installers did a good job as well. I had it put on the ground, inside a vault and they placed it where it needed to be. They hooked it up and got me going.

    My husband and I had talked about a swimming pool before but it’s just too much maintenance. But this swim spa is so easy to take care of. All we got to do is keep up with their chemical levels. Also I love the fact that it has a cleaning cycle every 12 hours. I’ve been pleased with ATV Swim Spas and they’ve done a very good job. It had my life changed for the better and recommended it to a lot of people. I’ve had some people come over, look at what I’ve got and done so far. I’m having a gazebo built over the top it so I can get in it all year round.

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    Installation & SetupStaff

    Reviewed Sept. 27, 2017

    Installing my Marquis hot tub was kind of tricky. The two guys who came for the installation were struggling and they scraped the side of the tub when they tried to force it up on the deck. But I had an electrician here to connect the tub once it was delivered and he helped the two guys find a way to get it up on the deck. I spoke with the gentleman from Pool and Spa Outlet about this situation and he said that they weren’t responsible after the tub gets on the property. They had something in fine print that helped them not have to deal with the fact that the installers jacked the pool up on the side. Pool and Spa sent me like a little gift package though. I could have complained about it, but the tub wasn't damaged to the point that it wasn't functional. Other than that, I love my Marquis and I would recommend it.

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    Marquis Spas Company Information

    Company Name:
    Marquis Spas
    Company Type:
    Private
    State/Province:
    OR
    Country:
    United States
    Website:
    www.marquisspas.com