Marquis Spas
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Marquis Spas

 4.6/5 (782 ratings)
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Marquis Spas

About Marquis Spas

Every Marquis hot tub delivers a relaxing and enjoyable hydrotherapy experience. From its Signature and Vector21 series to its Celebrity Hot Tubs, Marquis offers a large selection of models to match your therapy needs and budget.

Overall Satisfaction Rating

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Pros

  • Variety of accessories
  • Positive reviews
  • Highly customizable

Cons

  • Pricing not available online

Bottom Line

Marquis hot tubs are proven to last. Pricing is not available online, but with a multitude of features and more than 25 available models, there’s a Marquis Spa for every budget.

Top Marquis Spas Reviews

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Rated with 5 stars
Verified

Marquis' value made me go with them. The installation of the tub was excellent — they did a great job and they were on time. They were professional and helpful, too. The tub is we...

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Rated with 5 stars
Verified

While doing comparison shopping, we went into two other shops in our town that sold hot tubs. Ultimately, we were most satisfied with Marquis. And we were extra satisfied with the...

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About Marquis Spas

Marquis has state-of-the-art spas that are elegant and practical, offering unmatched therapeutic and ergonomic designs that support customers and help them relax. Its models comply with the most stringent energy efficiency regulations and use fewer chemicals than other products. Marquis has been named a Spasearch Certified Brand every year since 2006 and is consistently recognized for its customer service.

You can purchase a wide range of accessories for your hot tub, including Marquis filters, filter replacements, covers and cover lifts. You can also personalize your Marquis hot tub cover to match your home's decor.

Marquis Spas models

Marquis offers a broad range of models for customers to choose from, ranging from basic to premium options. All models include advanced hydrotherapy features and qualities that are beneficial to a wide variety of needs.

  • Signature series hot tubs: Marquis designed the Signature Series models with style in mind. Each tub includes features like reflexology foot patterns and exclusive cabinet panels. Marquis hot tubs in the Signature series can fit three to five people. Each model includes between 32 and 82 directional and hydromassage jets.
  • Vector 21 series hot tubs: Vector21 models offer more personalized controls than other models and have specific JetPods to focus on your pain points. Vector 21 tubs include Valves (V3) systems that direct up to 100% of the pump's water flow toward specific seats. Marquis' Vector21 models allow for a maximum temperature of 104 degrees. Vector 21 series hot tubs can accommodate three to seven people, and each model has between 22 and 44 jets.
  • Marquis Elite series hot tubs: Marquis Elite hot tubs deliver quieter, more efficient operation and a better hydrotherapy experience at an affordable price. Its water delivery system keeps water perfectly balanced at all times, and its innovative ConstantClean water management system filters more water than other brands in a fraction of the time. Marquis Elite hot tubs can accommodate up to seven people, and each tub has between 22 and 51 jets.
  • Celebrity series hot tubs: Marquis designed the Celebrity hot tub models to stand out from the crowd. You can upgrade almost all models to include the optional Motown audio system with Bluetooth connectivity. The spas can seat up to seven people and include up to 70 jets.

Marquis hot tub prices

While Marquis Spas doesn’t outline its prices online, customers can visit a local dealer in person to see the company's products and learn more about cost. Marquis Spas offers financing options on some models, and customers can schedule a test soak to try out the tub before purchasing it.

Marquis Spas maintenance

Customers must clean and regularly balance their tub's pH and alkalinity levels. All of Marquis Spas’ hot tubs run on a filtration system designed to provide the highest level of cleanliness and support. Marquis spas chemicals, cleaners and balancers, which are specifically designed for the company’s system, are sold through local dealers. If any issues occur, you can find Marquis Spas repair locally or use Marquis parts to do DIY fixes as necessary.

Optional Marquis Spas features

Marquis Spas' customers can choose to add additional upgrades like aromatherapy, lighting, audio and Bluetooth capability.

  • Audio options: All Marquis Spas include Bluetooth capabilities that let you play your favorite music or audiobooks from the comfort of your tub. Customers can add USB capabilities, RF remotes and auxiliary cables.
  • Lighting options: All models include LED lighting, and customers can choose to upgrade to additional multicolor LEDs on the interior or exterior of the spa. These lights come with variable color modes and transitions.
  • Aromatherapy: Marquis Spas aromatherapy options — Aroma Infusions and SpaZazz — are designed to create a relaxing environment. For this feature, Marquis added a button to the tub that dispenses liquid essences and botanicals into the spa water.
  • Marquis Environments: Marquis Environments help transform your tub into an entertainment space with benches, towel racks and steps.
  • MicroSilk: MicroSilk hydrotherapy is an anti-aging treatment. It utilizes negatively charged bubbles that are 50 to 100 times smaller than your hot tub’s normal bubbles to energize skin cells and increase serotonin levels.

Marquis Spas FAQ

Do all Marquis hot tubs come with a cover?
All Marquis hot tubs come with a DuraCover hot tub cover. If your cover is damaged or you'd like to replace it with a new one, you can buy one online. You can also purchase a cover lift.
Do Marquis Spas come with a warranty?
Yes, Marquis hot tubs come with the company's owner's protection plan, which is one of the most comprehensive in the industry. Depending on the model, the warranty covers the structure for five or 10 years, the acrylic surface for two or more years, the plumbing for at least three years and the exterior, parts and components for at least one year.
How much is a Marquis Euphoria hot tub?
The Marquis Euphoria hot tub costs around $14,000. The Euphoria tub is a deluxe tub that seats seven people comfortably. It includes a wide variety of additional features that other tubs don't, including whirlpool therapy, an MQTouch color touch screen and multiple color options.
How do you drain a Marquis hot tub?
The first step to draining a Marquis hot tub is to turn off the power or unplug the tub. After locating the hose connector on the outside of the spa, remove the bib plug and place the other end of the hose in an approved draining location. Turn the drain valve counterclockwise to unlock it, which allows the water to flow through the hose. After draining, make sure to close the valve, disconnect the hose and reinsert the plug.

Do we recommend Marquis Spas?

Yes, we recommend Marquis Spas. Marquis Spas is a trusted name in the hot tub industry, and the company's products are proven to last. With a multitude of features and benefits on Marquis' more than 25 available models, you're bound to find the right Marquis Spa for your needs and budget.

Marquis Spas Reviews

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2 featured reviews
How do I know I can trust these reviews about Marquis Spas?
How do I know I can trust these reviews about Marquis Spas?
  • 4,026,869 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

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Page 1 Reviews 0 - 10
Rated with 2 stars
Verified Reviewer
Original review: Aug. 25, 2022

We had our swim spa cover damaged in a hail storm. The storm broke the plastic latches and blew the cover off the spa damaging the lift system. Due to damage, we needed to replace the spa cover. What a poor experience. First, the dealer could not figure out what size cover to order. I called Marquis and was told that I would have to go through the dealer. The dealer finally found to right cover and then I was told that the cover would cost $1400 and would take 6 months to make? Really, 6 months for a $1400 cover? This company sells many spas; I find it hard to believe that it takes 6 months to make a simple spa cover.

Further, Marquis customer service was short and uninformative. We have a damaged cover and we have to be able to cover the spa to protect it from the weather. What are we suppose to do? 6 months is absolutely absurd to wait for a simple cover for a spa. These should be an in stock item; not something that has to be made when ordered. Given the cost of these pools and the cover, there is no reason for poor customer service and an inability to get a cover to us in a reasonable amount of time!

Marquis Spas response

Hello! Please know we are very sorry to hear that your cover and coverlifter were damaged in a hail storm. That is a unpleasant experience. Your certified Marquis dealer is the best point of contact for a case like this but please reach out to our customer support team if the matter is not resolved.

Thank you,

Marquis

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    Customer increased Rating by 1 stars!
    Verified Reviewer
    Resolution response: July 31, 2022

    Gary at Marquis Spas responded soon as 1st post was made. He gets rock star customer service status from our family. Totally took care of us when a dealer left us high & dry. Neighbors have competitive spa/different brand who had a similar issue as us but their manufacturer didn't do what ours did. BUY MARQUIS!!

    Original review: July 24, 2022

    Marquis has long life. Balboa components and jets are best in the business. Tub is great but recommended Smart Chlor is not. Messed up our 3 pillows and control panel in less than yr. Warranty replaced panel but not pillows. ??? Switched to dichlor. All is well. Then diverter valve broke. Pandemic messing with parts orders. Over a 1.5 yrs and still waiting on Marquis to supply 2 diverter valves for our Celebrity Woodstock Elite tub so captain chair will work. Local dealer is no more. Need help from Marquis...Anybody out there???

    Marquis Spas response

    Hello Miriam,

    We are very sorry to hear about the delay on the diverter valves. When time allows please reach out to Marquis' support team via email at service@marquiscorp.com or by phone 1-800-275-0888 ext.260 because it should not take that long.

    Thank you,

    Jake

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: May 14, 2022

    We purchased the Signature series hot tub in Oct 2018 after paying a high price for a supposed quality product. We are not impressed at all with quality. I am 66 yrs old and owned both hot tubs and pools at every house I have lived since age 7, so I know how to take care of them properly. Water is balanced perfectly according to manufacturer instructions all the time. Despite this, the hot tub has deteriorated since buying, starting at about 2-3 months.

    Most annoying are the buttons and controls. The main screen fogged over permanently within a year. The rotary dial controls are unmarked and hard to turn - we still can’t figure out what some do. The buttons to turn jets on/off with the Marquis name on each were just cheap plastic covered stickers, which began falling off almost immediately. There is not one item with the Marquis name which is readable inside the cover. (If they don’t care about their name showing, I don’t either.) Head pillows are cracked and swollen after only about 2 yrs. And they want a hefty price to replace all these things, which should have lasted many years. Fortunately all the pumps and heater continue to work at 2.5 yrs. However, given all the cosmetic problems alone we would not buy Marquis again! We have owned cheaper brands that lasted much longer. And none have deteriorated as fast as this. Avoid the Marquis brand.

    Marquis Spas response

    Please know that we are sorry to hear of your dissatisfaction with Marquis. If you have not already done so please reach out to your local Marquis dealer or our Customer Service staff @ service@marquiscorp.com . It sounds like the control panel issue can be addressed per the terms of the spa warranty.

    Thank you

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 13, 2021

    Ten years after purchase and spa parts are failing regularly. Have had to replace two jets due to poor quality plastic in retention clips. Six more need replacement and I expect the entire set of jets for the spa will need replacement all due to the plastic clip failure. Recirculation pump failed at 10 years, main pump is now surging rather than continuous flow. Control panel decals have faded and come off. Cushioned Head Rests have started to deteriorate. My previous spa by a different manufacturer lasted 20 years without similar problems.

    Marquis Spas response

    Your hot tub has worked flawlessly for 10 years and is more than 5 year out of the warranty on all of the listed parts. With a few dollars you are going to get another 10 or more years out of the hot tub but we will strive to do better. Thank you for the information.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 21, 2021

    Based on reputation & reviews, I decided to purchase a Marquis spa from a local dealer. After 18 months, it developed a leak. All local Marquis dealers had stopped selling Marquis, and Marquis support said we were out of luck, no warranty as a result. $1K to find & fix the leak. At 30 months, it now needs 2 control boards, $1300. Obviously, dealers dropped Marquis for good reasons, but now we are stuck paying for Marquis’ lack of quality control and refusal to honor their warranty. Don’t make the same mistake we did, it is an expensive one.

    Marquis Spas response

    This simply is not how Marquis does business. If we did, we would not be in business very long. Our reputation is exactly the same as it has always been which is why you purchased a hot tub from us in the first place. We always honor our warranty even if the original dealer doesn't do the work. If you are indeed within the warranty period and the leak is because of manufactures defect we will fix it. If you have a PC Board and it is in warranty we will fix it. It is as simple as that.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 28, 2021

    I had to replace the control panel 3 times. Right after the warranty ran out it stopped working again. Stickers have fallen off and rust started dripping from the control knobs. Beware. Too much money for this.

    Marquis Spas response

    We are happy to help you through this situation. Based on your description of the problems, it sounds like you have an issue with water balance. We can go over water chemistry with you so that your spa does not have these issues in the future. Please contact MQ Headquarters and ask for customer service. Explain the issues and they will advise you on how to correct the problem.

    2 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Nov. 22, 2020

    I purchased this sp in February. It wasn't long before one of the jet packs came off. They are held in by a small tab on all four sided. The dealer provided a replacement and I installed it. It wasn't long before it came off again. The dealer sent me a replacement. Then another. Same story.

    Now I have two jets out and the dealership will not return my calls or emails. The company rep (Gary D.) responded to an mail and told me to change the jets from rotating to straight. That would change the hot tub I purchased.

    If you plan to purchase one, have the dealer supply you with a case of 4R jets.

    18 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 30, 2020

    There was a local spa company that I worked with. We searched for a long time and got the Marquis hot tub. The installation went very well. The hot tub is a very well-made product and it's therapeutic. I had a therapeutic hot tub before for my back, joints, etc. In addition to the therapy jets, it has some massaging features. In general, I really like how it’s designed and laid out. I've had the hot tub for almost a year and it does everything I expected it to do. It massages and relaxes. It's definitely better than the hot tub I had before. I would definitely recommend it.

    9 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 27, 2020

    The dealer where I bought it from was good, and its installation was excellent. Since it has been installed, having the tub has definitely been a positive experience. I use it two to five times a week. Overall, it is good. However, its initial quality doesn’t seem to be as high as my previous product.

    9 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 22, 2020

    I bought my Marquis hot tub a year ago. I went to a couple of different stores and that was the one I liked. The installation was easy. The guys were able to push it around the side of the house and put it in there. The only snag we ran into was running the electrical in there. The thing where it run the electrical was blocked by foam, but we drilled in a hole instead, so that was not a problem. Marquis' team members were very good. They were all very helpful, knowledgeable and interesting. Since having the tub, it has given me something to do most days. I get home after work or after the gym and sit in it for half-hour. I use it two or three times a week. It’s worth it

    4 people found this review helpful
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    Marquis Spas Company Information

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    Company Name:
    Marquis Spas
    Company Type:
    Private
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    Country:
    United States
    Website:
    www.marquisspas.com

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