Magic Chef Reviews

We bought the freezer less than three years ago and it died yesterday and we have to throw away almost $300 worth of meat, vegetables and bread. All of them are going to the garbage. Can I recommend do not buy any of these Magic Chef product. The qualities is very poor. Probably they made in China or Mexico.

On a brand new stove, the thermostat had to be changed twice. Then it was a sensor. Then the time buttons failed. The 1st two servicemen Magic Chef sent didn't know how to fix anything. The third serviceman did. Such a waste of time. Thank goodness it was under warranty. After a time, the back burner would not stay on. The warranty had expired. I will never buy a Magic Chef product again & I warn everyone that their customer service is terrible & the product riddled with problems.

I bought a Magic Chef compact dryer in September, and since December I've had a repair guy here 4 times, and again they will be here on Friday January 30th. I will never purchase anything from magic chef again. This was my first and last time!

Bought a air conditioning unit over the weekend and it's really not a good buy. It says that it could cool a room up to 250 square feet and my room is nowhere near that and my room is not cold cold but you feel a little cool and that depends on where you at in the room. I had to put a fan in my room just to make it a little more comfortable but for the money this unit cost you shouldn't have to go through that.

I purchased a deep freezer and 3 months ago the light went out and now it is not cooling like when I bought it 10 months ago. I am getting the run around with replacement. I will never purchase from them again.

I have had my Magic Chef upright freezer for going on 12 years. Most reliable appliance I have owned. I couldn’t be happier. Just keep it 5 inches from the wall and clean it regularly might last forever.

My Magic Chef over the range microwave (model MCO165UW) only lasted 4 years before it stopped heating. Getting it repaired will cost more than it cost new from Home Depot. When it did work, it worked well and had plenty of useful features.

Purchased a Magic Chef HMCF7W4 chest freezer about 2 years ago. It was kept in a guest room with controlled temp and humidity like the rest of the house. Recently we needed to relocate the freezer to another room and in doing so were shocked to see that the underside of the freezer was rusted badly - almost right through. The freezer NEVER had any moisture inside as it was defrosted using a heat gun, then disposing of the ice.

We purchased a Magic Chef 7 cu ft black chest freezer from Home Depot. After slightly over one year of owning it, it failed. This is very disappointing to us as we had read online reviews before our purchase and we expected better.

We were on the road when the refrigerator in our new RV completely died. We called Magic Chef and they said they did not make the appliance; they sell their name and have no responsibility. We had to go to the RV manufacturer in Elkhart, Ind (we were in PA), so we lost most of our food. They could not repair the refrigerator so had to install a new one. The RV microwave and range are also Magic Chef; we are awaiting our next failure. Years ago, we had a Magic Chef range in our home that burst into flames when it was not even in use. We have called it Tragic Chef since then. Use extreme caution when considering these shoddy products!

Do not buy a Hood Range Microwave from Magic Chef unless you want to replace it after a couple years. Called them because of a faulty door switch which causes the microwave to blow a breaker every time it opens. Apparently that is not under the 8 year warranty. Now have a headache to deal with. Thanks Magic Chef.

I’ve owned this dishwasher for quite a few years, at least over 15 years. I have never had any problems with it. Magic Chef is no longer in business to my knowledge, but if they were and I should happen to need another dishwasher, I would definitely purchase another one. I have been very satisfied with its performance to date.

Purchased in Feb 2021. Plugged in and waited for cooling in July 2021. Spent over $400.00 in food. Went out to take something out of my garage to cook. Noticed all food was no longer frozen. Checked plugs. Red light was on. Green was not. Removed some food and cooked it right away. Lost all other food. Was informed after a technician diagnosed freezer compressor was not working, I would be given a refund minus the shipping charge and the hundreds lost in food. NO ONE SHOULD TRUST BUYING THIS PRODUCT. DISGRACE.

We moved into our present home in December 2014. Having more space, we purchased a Magic Chef chest freezer a short time after. Unfortunately, a few years (approximately 2017) afterward, the chest went out, taking the full contents with it. Again, we purchased another Magic Chef chest freezer from Home Depot to replace the other defunct chest freezer. The two freezers are Magic Chef purchased from Home Depot. These freezers only have a life expectancy of maybe two or three years; we have lost $ thousands of food dollars without warning. My viewpoint is to give this product less than one star or no rating at all. What we have lost is inexcusable and deserves no ranking at all. The only "Magic" here is how it makes your food disappear.

This freezer really fits the bill. I have it in a storage building with little insulation and it has run perfectly summer and winter...just the right size as well and with the sliding baskets it holds more than it looks.

It is compact. The Compact Refrigerators are a simple solution for keeping things cold in any space, large or small. Modern design. Compressor cooling system for a consistently cool temperature. Recessed handle for easy opening and closing.

My home is very old, (1967) the very old Magic chef dishwasher is still in working condition and I’m very pleased with it. If I could purchase another one just like the one in my kitchen now, I would.

Glass top electric not easy to learn to use after having a gas stove but it cleans beautifully inside and on the top. I do not care for the surface knobs-dark and hard to read and difficult to replace after cleaning.

The saying "you get what you pay for" couldn't ring more true. Their products are very cheap, their 1 year warranty is the for a reason. You're buying a temporary solution, as evidenced by nearly every other comment on here. I have truly never had a worse consumer experience than I had with MagicChef and it's absolutely baffling to me they're still in business, especially after seeing everyone else having similar experiences.

I’ve had my stove/oven for over 31 years. It has operated properly for the duration. I’ve never had to have it service. The only thing that I would suggest is that the numbers on the dials be raised or etched on. After many washings the paint has worn off. I would recommend this product to others.

If I were able to replace this junk I would (I rent). The knob is broken to the oven, so you never know what temp it is. An in-oven thermometer usually tells the temp, but it fluctuates often up and down and does not properly bake. The digital readout is broken and you never know the time. There is not 1 thing I can say nice about the oven. The stovetop is fine; it cooks as it should. For information purposes, this is a gas range.

Was in my newly purchased home when I moved in. I had never had a Magic Chef range before now and I normally do not like gas ANYTHING, however, I Love and adore this white one. It's so clean, easy to clean, and fast cooking. I especially like that I can easily ascertain the instruction dials, very user friendly. Setting and preheating the oven is a breeze because with some ovens you can't really tell if it the clock dial or when the preset of off or has even started!! I can quickly cook my large turkey and pies. I also love that it's American made. I will most definitely look for another Magic Chef range if this one ever gives out or if I happen to relocate. I believe that last family used it for about 20 years, however, it doesn't look like it. I have never had to call for service or any kind of repairs. I definitely recommend this range!!! Happy Home!.

The smaller than average size works for us, as we live in a small home. I like the ease it has with electronic keypad buttons to select temps and timers. Only issue I have is it doesn't seem to heat as high a temp as I set it for, I usually have to either cook longer or set temp higher. That is only complaint however.

So our fridge did break after 8 months and they don't have any service providers out here but their customer service is great. They will send out the fan and control board with instructions. I didn't have to wait 9 months as I did with LG being lied to by call centers and people overseas laughing at our situation. It was like a breath of fresh air. Even with it breaking faster than the LG unit I would always buy this product instead because they operated with ethics, honesty, and alacrity. You have to go through an experience with LG to fully appreciate the difference. Thank God there are still some good companies out there.

This is for the Magic Chef portable washer.. great price, great size for apartments. Purchased the washer and dryer for less than $400 at Walmart. Works really good, really quiet. Is good for a family of 4 or less.

I thought I was buying a deep freezer, but I bought trash. I bought a Magic Chef deep/chest freezer from Home Depot. It worked for 1 year. Then the compressor died but the indicator lights on the unit still showed that it was working properly! As soon as the 1 year warranty expired it died shortly thereafter! Deep freezers are supposed to last between 8-10 years. Who would expect that this brand only lasts about 1 year! That seems to be the reason for the short warranty length, bc they know they are making complete trash.

I purchased a Magic Chef deep freezer model HMCF7W2 from Home Depot. After 1 year and 2 months this freezer stopped working and left all my meat rotten. I called Magic Chef about this and they were no help. I'm so disappointed and will never buy anything from Magic Chef again. Wasted my money on this cheap piece of junk and bad customer service.

My dishwasher is used for miscellaneous items and used for storage, I have never tried to use it because I’m sure it would leak water, I’m sure this is the original dishwasher that came with the place.

In summary, bought a mini fridge for my daughter going to college. Model number HMDR310SE. After 6 months, motor started making a constant loud noise. When I called into customer service I was told that to fix, my daughter would have to drop refrigerator off at a service location to be evaluated since there was no one who would do an on-site evaluation for that product. Crazy to think my daughter would have to haul her 4.4 Cu Ft fridge to her Honda Civic and strap it on the roof to get it there. Horrible product and even worse customer support. Biggest mistake ever!!!

PUrchased Magic Chef Mini Fridge  888--775-0202Model HVDR430SESerial #HD1608HVDR430SE05020 as a gift for my handicap son. It lasted 5 months to the day of purchase. Started smoking & almost caught fire. Thankfully my son smelled smoke and saw it start sparking from the back where the motor is located. Contacted original Home Depot store it was purchased from and showed my receipt. They stated I needed to contact Magic Chef. Contacted Magic Chef. Case #**. Emailed receipt & contacted them again, they stated never received. Will never buy anything Magic Chef makes again. They are a joke. Ended up throwing this piece of trash fridge out at the dump. Just wasted over $200 on nothing.

Do not buy anything from Magic Chef! I bought a refrigerator from them and the second I brought it home it was making funny noises. I didn’t think much about it, just thought the compressor was loud. Fast forward 13 months and the refrigerator stop working completely! Their warranty is only for one year and they make you jump through a ton of hoops to get any parts. It costs more for the diagnosis and technician support than the stupid refrigerator did! I’m so unhappy with this company’s cheap products and lack of care for the consumer. I will NEVER buy anything from Magic Chef EVER again!

Hi. I purchased this deep chest freezer 3 years ago and it's completely stopped working. I called customer service to see if they will honor their product and not only were they rude but they want me to jump through all of these hoops to spend even more money and they back a 5 year warranty on the COMPRESSOR ONLY. So if it happens to not be the compressor they've just made me pay for labor and parts on something that shouldn't just be breaking within 3 years for no reason! So IRATE. I work hard for my money and I will not be spending 1 more cent on their products. CHEAP PRODUCTS AND TERRIBLE CUSTOMER APPRECIATION!!!

I bought the freezer several weeks ago. Thought we had made a mistake of leaving door open one or 2 times as the food was soft. Everything is still soft - chicken cutlets, steak, Ellios Pizza. What can I do?

This upright freezer was purchased for our clothes garage area by my father-in-law from Home Depot. The first day I did not plug it in. The second day I plugged it in and put it on the recommended setting. Went shopping loaded it with meats. Went back out a week later to pull something and all my meat so soft. So I threw away the meat which was a big waste of money. Unplug the freezer plugged it back in after day and it still never would freeze. I decided since the freezer is less than six months old and just sitting there not being used that I would call to get the company to honor their product.

I'll keep this simple. 2 years ago, I purchased a deep freezer. A small one, from Home Depot. It has completely stopped working. The life expectancy for this APPLIANCE is approx 2 years?? Home Depot shouldn't carry the brand. And the Feds should explore putting them out of business for good. -- I wouldn't be so irate had it not been for two things:

This is definitely one purchase that I can truly say I got my money worth. I have never any type of problems whatsoever. I had it since my children were in elementary and I still have it. Best buy ever.

Tried to get service for Warranty, went on chat, told me I had to fill a request out I did. Sent it e-mail and waited. Heard nothing in a week. Got on chat again and they could not find the form I filled out. I told her then give me my money back and they quit the chat. Freaking idiots, poorest equipment I have ever owned. Bought a leak detector and it was leaking to???? Turntable turns slowly or not at all to add to the piece of crap. Then I saw made in China explains it all. Went online to Home Depot where I bought it to file a complaint and heard nothing from Home Depot either. I will never ever buy a Magic Chef anything. Home Depot sells crap and I now go to Lowe's who you don't have to tell them what color underwear you are wearing to get a military discount. My thanks for serving 30 years protecting the USA. Magic Chef disgusting. Home Depot sells crap and does not stand behind it. Just a matter of time for the rest of the USA to wake the hell up.

I bought a Wine and Beverage cooler side by side with separate control zones twenty two months ago and the temperature was 64 degrees and not cooling. I bought the extended 1 year warranty that I found out is no help to me since they can’t locate a service company for me. I got a service company to come out with $150 charge to tell me the compressor is bad. I called Magic Chef who told me they would send the compressor to a registered service company at no charge but I had to pay the labor and refrigerant which is hard for me to do since they had no list of service companies to share with me. RIDICULOUS! Poor customer service! Never buy another Magic Chef product!

So I bought an apartment sized MAGIC CHEF refrigerator at Home Depot... IN the first week I had it, the dial Knob in the freezer part broke off completely. I only turned it like twice. Two years later now the refrigerator is dead as a doornail. In fact a doornail has more life in it... I called them to say help me. They said my warranty was no longer valid, but they would mail me a compressor, and I would have to pay someone to put it on... WOW HOW SAD THAT MY 1985 KENMORE REFRIGERATOR THAT I ACCIDENTALLY MELTED A CANDLE WAX ALL OVER THE BACK GRILL IS WHAT IS SAVING ME RIGHT NOW... Thank you for nothing Magic Chef. I would rather rent a man with an ice cube in his mouth to blow on my cold groceries. I hope if I ever see a Magic Chef anything, I can get a hammer and beat it up. Yours truly, a very unsatisfied customer.

I've had this cooler for about 1 1/2 and suddenly stopped cooling. Of course I'm past my 1 yr warranty but I have a 5 year compressor coverage. I paid $55 to get it inspected and they want to charge $350 for labor??? That's what I paid for it! I asked if they can send me the compressor. I will have someone else do it and Magic Chef Warranty department will NOT mail it to me. NEVER NEVER NEVER going to purchase another Magic Chef Appliance.