Magic Chef Reviews

DO NOT BUY this product (Magic Chef Dual Zone Wine and Beverage Center). I bought 1.5 years ago from Home Depot. It stopped cooling... the temperature would go up a degree every day. When calling Home Depot, they said the manufacturer warranty of one year expired, but the five year compressor warranty was good. After being referred to their repair center, I was basically told this unit is not worth the repair because the repairs (labor) would exceed the cost to replace the unit. We are now out of pocket $500 and having to purchase a new one (which by the way is hard to get a unit to fit in the undercounter/cabinet specs that this one has). Even more unbelievable, is after all the negative reviews I am now seeing, Home Depot continues to carry this product.

Great apt. size frig. 24W X 24D. No ugly back coils. 10CF Holds lots of food in freezer and in frig part. GLASS shelves. 2 plastic veggie drawers at the bottom. Good shelves on door. Deep enough for 2 gallon cartons. STAR energy saver.

I've had my freezer for several years. It's the best appliance I've ever owned. We've never had to have it serviced not once. The downside for me it's too large for us now the boys are grown and I haven't found one like it smaller. But we love this freezer.

My freezer in my refrigerator just was not large enough to accommodate extra food that I needed to freeze. I saw that the Magic Chef was on sale at Home Depot for $99.00 so I went and purchased it. It is not very large but just large enough to freeze extra food that I might need to make ahead for Thanksgiving, Christmas, etc. when I have extra company. I have had the freezer for 1 year and it has never given me any problems.

We purchased a Magic Chef 8.8 CU. FT. Upright Freezer (MCUF88W) about three years ago. It stopped working. With my limited knowledge of electronics I suspected the compressor went bad. I was happy to see that the compressor was under a 5-year (parts only) warranty. Now the problem. They can only send the part to a licensed appliance repair professional. I understand that based on the refrigerant handling and tools required to replace the part. I spoke with a local repair company and they refused to give me an estimate for the labor until they confirmed it was the compressor. Against my better judgment, I scheduled a service call for $70. It turned out to be the compressor and I was quoted $505.68 for labor to replace the compressor. I only paid $300 for the freezer in the first place. I will also be writing a review of the appliance repair company.

I ordered a Magic Chef portable ice cube maker, and I have had it about 3 and 1/2 months. But, alas, it has gone belly up. I ordered it from Fingerhut, and they do not take returns, and referred me to Magic Chef. Whereupon they told me I had to go back to the seller, Fingerhut. The great run-around. So, I'm out $232.97, and I refuse to pay. Does anyone know any recourse I have?

Wine and beverage center MCWBC77DZC - I was not happy with the way Magic Chef handled this whole situation. This is the poorest customer service I have ever received from your employees and upper management all the way to the supervisor. This is The most dysfunctional Organization this Company could give to Consumer. Even if you hire outside contractors you are solely responsible for their actions as well as anybody else’s actions. It all reflects back to your company in this warranty and you need to hold someone accountable. That is the problem with Companies these days. No one has the backbone to tell the truth about how customer service is And if you do tell the truth. Does the company even doing about it.

This Magic Chef dishwasher has stood by me for a long time. It is about 21 years old and still does a good job of cleaning. We have yet to replace any part on it. That says a lot to me about quality. Of course, its looks are a bit outdated. I probably will buy Magic Chef the next time I buy one too.

Magic Chef Black HMM1611B - This microwave has a deceiving front panel! A button should activate the popcorn option. The result of trying to use the button for popcorn button results in a burnt bag with destroyed popcorn inside! Making popcorn in a microwave is paramount in this family! By putting this button on the front facing control panel; and then in a operating instructions; thus warns NOT to make popcorn in this microwave! We wish we never purchased this Magic Chef machine!

I bought a Magic Chef mini fridge exactly 13 months ago and the compressor stopped working. It would come back on intermittently only if you shook the fridge back and forth and that is for about 2 hours. The refrigerator has never been overloaded. Not has the door been open and closed a bunch of times in 24 hours. It gets extremely hot during the summer time where I've been running a fan in front of it. I'm extremely upset with CSR. They will warranty the compressor but I have to pay labor! This is extremely not acceptable at all. Everything in the back of the fridge is clean (no debris, no dog hair, no dust, Nothing!). I bought at Home Depot 11/27/2016.

It's an electric stove. It burns everything. The burners are covered so whenever you turn it down you have to take the pot off, put it on the other burner for it to cool off, then wait for 5 minutes for it to cool down then continue, especially if you are cooking rice. The worst stove I have ever come across.

This (Magic Chef wine fridge dual zone mcw44DZ) was bought from Home Depot about 5 years ago for about $450.00 (going by memory). It was installed in an under counter cabinet alcove with required clearances. It has always been warm and heated up the counter top above it despite the 1" air gap around it. This last year it has felt even warmer than usual and we became concerned. Today I emptied it and pulled it out. After I unplugged it and spent 10 minutes emptying it, 10 minutes getting it out, and a couple more minutes before I went to garage for infrared temp gun, back panel at compressor location was 119*!!! It was probably well over 125* at the beginning of that process. That is crazy heat.

I purchased the Magic Chef 5.2 chest freezer a year ago model HMCF5W2. This is a HORRIBLE product. Not only did it stop working in less than a year. The customer service department offered minimal help in trying to rectify the situation. Granted it is only a $200 freezer, but lasting less than a year is totally a ripoff. The customer service agent offered to send a repairman to look at the freezer, but stated they are only responsible for the compressor and I would be responsible for the labor. Again, a $200 freezer, labor would have been well over that. I cannot express enough how disappointed I am in this product. Not only did I lose money on buying it. I lost the total cost of the food that was inside it. BUYER BEWARE.

Our Magic Chef microwave that is about 3 years old, started making a weird noise and was running on its own today. We unplugged it quickly, opened the microwave and there was smoke everywhere. Luckily, we were in the kitchen or our house would have burned down. This microwave should not be sold! Home Depot needs to discontinue selling this brand. We will never purchase anything that is Magic Chef.

Warranty is worthless. I purchased a Magic Chef chest freezer from Home Depot in November, 2015 and it stopped working in December, 2016. The compressor froze up and several hundred dollars worth of meat was ruined by the time I noticed it. I call the Magic Chef warranty service center and then because it was over one year old, by one month, they will only warranty the compressor not including labor to replace it. I would have to find an authorized service center, take it to them, pay them to diagnose the problem and then Magic Chef will send them a new compressor that I have to pay the labor to install and fill with Freon. The cost of all this is more than a new freezer will cost. They also will do nothing about the ruined food that the piece of junk freezer destroyed. I will never purchase anything with the Magic Chef name on it and would recommend others be warned about this company's poor quality and worse warranty.

Magic Chef model#MCM111OST: This microwave has turned dangerous. I don't believe this is even 2 yrs old. The unit will not shut off with the door open and no feature chosen. How can this brand still be allowed to be on the shelf. Upon looking into my situation I have found a number of complaints on this make along with other model numbers as well. Some customers' unit caught on fire. Now I have to worry if I keep it plugged in will it start to run while I'm sleeping.

This microwave fits in my very small kitchen nicely and does an excellent job. I use it every day for something. Just wish I could have had a slightly larger size that would accommodate my larger baking dishes. Just no room to put it. This microwave looks nice and is easy to use. It has all the features of a larger unit with rotating plate, easy to read touch pad and quiet operation, and large number readout and well-lighted panel. It is easy to clean. Great for my small apartment.

Bought at Home Depot. Large microwave. I have a tall coffee carafe. This microwave fit it with room to spare. Can't program it to turn on in the morning, but wife & I decided we could live with that. Worked well enough for 10 months. Then it went blank. Thought it might be the outlet. No. It was the microwave. Now it doesn't even tell the time. Dead. Dead. Dead.

On this past Thanksgiving Day, 11/24/2016, our countertop microwave starting running by itself. I opened the door and it stopped. Shortly, thereafter, it started running again. We found the inside and outside of the microwave to be extremely hot and we unplugged it immediately. The Model Number is MCD1611ST. We purchased the Magic Chef microwave about 2 1/2 years ago from Home Depot. There were other times previous to this incident that whenever we used the unit it would blow the circuit breaker.

My Magic Chef over-the-range microwave caught on fire while in the "timer" mode. I was cooking on the stove below and set the timer on the microwave as I normally do. No food was inside the microwave. Then after a few minutes the microwave automatically activated into VENT FAN mode by itself, which usually does happen from heat from the stovetop. In the manual this is a normal "safety function" to cool down the microwave from the heat from the stovetop.

I purchased this microwave 1.1 cu.ft. counter top microwave oven on 7-28-2016. It is now 9-18-2016 less than 2 months and this microwave has been making noises when in use for the past 3 weeks. What are you going to do about this? I purchased the microwave at Home Depot.

Purchased the microwave when my 30 year old GE microwave died in October 2015 and no parts were available. The only service in 30 years was replacement of a light bulb. Saw an ad in the local paper in early November for a Magic Chef for $54.88 + tax at Wal-Mart in Buffalo, MN. The unit died in mid-January. About 60 days in my kitchen after being used to heat up occasional cups of coffee or heating water or soups or defrosting frozen stuff. 60 days!!! I've had dogs run over by cars that lived for 10 years afterward.

I bought a Magic Chef model number MCO165UW, it stopped working without warning just over two months since I got it. It won't power-up even if I try it on different outlets, nothing is working. After reading all of these comments, I have a very bad taste in my mouth for this product. I just wasted my money.

Magic Chef Chest Freezer 6.9 cubic Ft Model HMCF7W2 - I purchased this freezer on October 11, 2015 because it seemed to be an amazing bargain!! Well I learned BUYER BEWARE, not only did my freezer stop working in 65 days but Magic Chef said they do not cover content and if I would have read the manual completely I would know that contents are not covered. Home Depot said even though it is under warranty the only way they would cover the content is if I spent the money to buy an extended warranty.

I purchased a Magic Chef Microwave in 2006. Almost 10 years later it's still running! I've never had any trouble! Although I don't see a lot of good reviews on them, I feel I did get one of the best they made!

Hi, I recently bought a microwave from the home depot. One week in, the plastic film over the push control buttons started cracking and peeling off. I really like the microwave, it looks really bad though. Unsatisfied. Model HMM1611ST .530171700160.

I received this item as a gift last year for my birthday in June. I am the only one using this product. The other night I heated up a bowl of soup and it worked fine. Tonight I tried to heat up a tv dinner and nothing. No matter what I tried it would not heat. The lights come on and the carousel goes round but no heat. After reading the other reviews I don't even want to get it fixed for fear they will put in another defective part and it will cause a house fire. Poor quality parts - just another way to cheat the American Consumers.

I bought a Magic Chef microwave, Model No. HMD1110W, less than two months ago. I have had a problem two other times with it shutting off for no apparent reason. I was cooking some rice tonight, and midway through cooking at 50 percent power, it happened again. The outside of the unit felt very hot, and when I opened the door, I noticed a burnt plastic smell. Now I'm afraid to use it at all.

Our 2009 Puma RV came with a magic chef microwave oven installed. We only use the RV about 3 weeks each summer so this microwave had very little use on it. We woke up in the middle of the night by the sound of a beeper going off. We did not fully realize what was going on until a short time later when I heard the microwave running and jumped out of bed to open the door and turn it off. It started again by itself that afternoon. This was a very frightening experience. It could of set the camper on fire. I want to warn others who may have travel trailers with this microwave.

Paint chipped off inside door and rusted. Rust continues on the inside of the door and inside of the oven there is large dark areas of rust starting under the paint.

I purchased the fridge in January 2015 in Home Depot, 7 month later in July it broke... for the second time! On the second day after purchase the fridge started making high pitch noise and Home Depot replaced it fairly quickly. However the worst thing is not the fact that this "refrigerator" is a very unreliable product, the worst thing is Magic Chef or how they also call themselves MC Appliance or MCA Corporation is the fact that they don't care about their warranty responsibilities at all!

We purchase our Magic Chef NCD1311ST microwave oven in November of 2014. Within a few months, it was having heating issues - not heating in the middle. You had to place things off centered for them to heat. This week (July of 2015) the microwave shot sparks during heating. After we took the food out, a few minutes later we smelled an electrical fire and looked and it was smoking. This is day 3 now waiting on Magic Chef to tell me where to take it for "repair." From what I have been reading, I don't want it repaired, even though that is my only option. These appliances are going to hurt someone or burn a house down. This company has horrible customer service.

I purchased a Magic Chef 1.1 cu. ft. Digital Microwave, Stainless Steel, MCM1110ST from Walmart in Brunswick GA. in Feb. 2014. A couple of weeks ago I noticed that when you opened the door it would switch on and run until you closed the door. I attempted to find a number to call the company unsuccessfully. Then today July 26, 2015 I noticed that although the timer will come on, the microwave is not working. Although I know that nothing lasts forever, I did expect it to last at least 2 years (my last one lasted almost 13 years). The comments on the Walmart site were positive so I thought it would be a decent microwave. The next one I will have to research a little better because either the people hadn't had them very long are they were expecting a lot less from it than I was!

I've had the microwave for years, it works, but if I actually used the microwave to any real level of use I'm sure it'd be dead by now. Everything you heat takes twice as long as any other microwave, despite having the same rated levels. Popcorn, which I usually air pop, is 2x as long as the bag says, then the internal circuit breaker trips and you're left with a lot of unpopped kernels. The fan never vented from day 1. The lightbulbs broke underneath and there is no room to get anything in there to replace them. The plastic fan grill randomly broke off one day, the handle broke off too. It's just a piece of trash. If I did anything more than defrost frozen bread in it I'd have to replace it.

I had a warranty claim which was accepted by them on a microwave. They told me to take it to the warranty repair shop which I did. The microwave has been in there for 2 months now and it's still not fixed and the shop doesn't know when it will be fixed. The shop keeps telling me they are waiting for parts from Magic Chef. Shame on them for not fixing my microwave. Now I have to go buy another!

Magic Chef Microwave 1.1 - I only had it 4.5 months and it stop working completely, and I can't access their website or nothing. Not a good product.

Magic Chef 1.6 cu ft Model MCD1611ST - Bought microwave at Menards. Worked well for about 14 months then switch membrane went bad. Start button stopped working. Bought another switch membrane from a Magic Chef parts store, MC Appliance. I suspected that one was a problem due to scratches. Out of desperation I put it in anyway. That pad didn't last 2 weeks, same issue. I research on the internet and find out DAEWOO the membrane manufacturer has had massive problems with that very pad. If I would have only known. Neither Magic Chef nor the other company warrantied the microwave or the part. This thing is absolute junk and I highly recommend NOT to BUY ONE.

I purchased a Magic Chef Microwave (MCM990W/B) in 2013 and was satisfied with it. Until today April 18, 2015, out of the blue it started acting badly and sound like it was going to blow up. I unplugged it, cleaned out the inside which was not dirty, wiped it dry and waited to turn it back on for a good while. Checked manual for anything else that could have been wrong. Nothing found so I turned back on and tried again and it was even worse. I won't be able to get it fixed because warranty is over, now I already have to buy a new one after just two years. Last one I had was a cheap one that lasted for 10 yrs and still worked with no problems, just wanted something new. I was reading other reviews that others had same problem. I think something should be done about it before someone gets hurt. If an elderly person has that happen they may panic and run off before turning it off or unplugging it. I'm so disappointed because I don't have money to burn either trying to buy another one.

Microwave rusted inside within a month. It looks inside like I've had it a lifetime. I have only had it few years. It quits in middle whenever it pleases. It blew fuse and ruined my outlet. Rewired cord and outlet. Put in a new fuse only to put something in for 50 sec and quit again after 2 seconds.

Microwave Model MCM995KB - We had this for about several months and the other day it flared up like it was going to explode. This appliance isn't over a year old and it has flared up again yesterday. Would never buy another magic chef item again.

Set to bake a potato and it caught fire in the microwave. The time to cook was over 9 minutes which I thought was high but since it was programmed with that I thought it would be OK. Lots of smoke when I opened the door. Inside full of smoke residue. The unit was purchased about 7 months ago. Very frightening experience!

We purchased a Magic Chef chest freezer, Model HMCF7W2 on November 23, 2014 at a local Home Depot. Recently, we noticed that frost is building up on the rubber seal by the lid. We believe the seal is bad. We talked to Home Depot and the clerk suggested we contact you directly. He said the freezer should be under warranty. We haven't had it in use for more than 60+ days and would like to know what we can do to rectify this. Their return policy ends 2/21/2015.

Emailed - two week delay with silly questions. Phoned - asked to send receipt which I did - they called to say they could not verify receipt. Go to store I purchased it from to get another receipt. Seriously my time is valuable. They obviously do not want to send a service rep out to repair a 6 month old 10 cu ft fridge and their solution is to give customer the royal runaround. So frustrated beyond human tolerance. They win - fridge remains unrepaired, I have better things to do than spend a month trying to get service.

I bought a house with a Magic Chef oven MCO160UB. A couple of months ago, I saw smoke curling out from behind the control panel then the oven went dead. I thought 'Wow! That's weird'. So being an electrical engineer I opened it up to investigate. The power wire to the door switch was fried off. Let me repeat this more clearly: the copper stranding was even burnt apart - like splatter unwelded. So without questioning, I fixed it and feeling pretty good about this minor fix. Then 4 months later, the oven goes south and won't turn on. This could be the door switch? No, the control panel works. But press the start button and oven goes dark, dead.

I had a Magic Chef Microwave oven that was purchased seven months ago that started to get very loud and you could see that it was then fan through the back vents. It had become off balance. Magic Chef service rep was very rude and told me that I had to drive an hour and five minutes to the nearest repair shop to drop it off to be fixed. It would be cheaper to buy a new one than to drive to Orlando twice.

I purchased a Magic Chef Microwave less than two years ago. It started shutting off and then resetting. I can't cook anything for long than 3 or 4 minutes! The screen goes blank, then maybe 5 minutes later it beeps and the power comes back on! I've never had a microwave break down so quickly. We have one at work that I bought in 1984 and it's still going! The one we had at home was close to 20 years when it went. Both were Sears Kenmore brand. No more Magic Crap for me!

Magic Chef microwave Model MCO165UW - Just had new unit installed today & would not work. Tried all troubleshoot, nothing worked. It is installed correctly & has power but will not turn on. Acts as if there is no power going to it. Would never purchase Magic Chef again. Just paid big bucks to have installed. Now out what I paid for unit & service man. I am disgusted.

Model MCD1311ST microwave oven - Spotty heating performance. Repairman fixed it and after less than a year, the same problem is back.

I purchased the Magic Chef MCSDRY1S Laundry Dyer in July 2014. By November 2014 the fan belt broke down. That's when the nightmare started. It is impossible to find a replacement part anywhere (I spent days going to stores and searching online). I ended up paying $37 for this belt (which is not worth more than $5) on their website and the order was cancelled because they do not have it. I called customer service and they told me to wait and they will call me back when they have it. They cannot tell me for sure if and when they will have it so they just told me to wait. When I asked for an explanation why they do not have replacement parts for their new products the representative hang up on me. Now my options are limited: wait for a replacement part that I don't know when or if it will ever get here, buy the same product again so at least now I will have the replacement parts (honestly I don't want to spend another penny with this company) or buy a different brand . Any of these last two options will cost me another $300-$400. Thank you Magic Chef for a horrible shopping experience.

Magic Chef microwave MCD1611ST - Just bought today. On first use (trying to heat cup of water) the microwave sparked and arced. The kitchen now has a burnt wire smell and I am grateful my house has not burnt down and I have not been electrocuted. Do not buy this. A dangerous product. Should be recalled before someone gets hurt.

We bought the Magic Chef microwave from Home Depot just over a year ago. We were told by the salesman it was top of the line product. During the first few months of use it would on occasion run for the set amount of time but would not heat food at all. When asking Home Depot about it they said to adjust the power setting, this of course resolved nothing. Then to add insult to injury we were told to contact Magic Chef as it was their problem not Home Depot's. As things turn out that problem of not heating seemed relatively small now that my whole Magic Chef microwave has completely stopped working altogether. I am very disappointed with this product, the service I received from Home Depot and the fact that I cannot receive any help, call back or reimbursement from the Magic Chef company. I will never buy another product that is under the brand Magic Chef again and will if asked be advising other consumers to be wary of the products offered by them.

I have had terrible experiences with the microwaves from Home Depot. Last one lasted 4 years and this one just shy of 3 yrs. No one within 125 to fix it. Unfortunately my brother asked what we had and he bought one that quit over one year. We will never buy Magic Chef again, worst product ever. I am buying a Kenmore.

I purchased a Magic Chef microwave less than 2 years ago from Home Depot against my better judgment but the sales rep insisted it was a very good unit. After 8 months of use the unit began to make a grinding noise while running. Now the unit just shuts down on its own while in use without warning. After approx. 3-4 minutes the unit beeps as if to reset itself and is operational. Other complaints for the same issue has been posted online regarding the same model number. Magic Chef needs to address this issue with a recall.

Purchased a Magic Chef Chest Freezer Model HMCF7W1 on sale at Home Depot on March 30, 2014. On Tuesday evening of this week I noticed the freezer was not working properly. Food items stored in the freezer were beginning to defrost. Contacted Magic Chef because the appliance was still under warranty. Arrangements were made for a repair person from a local company to come to my home today between 10:00 a.m. and 11:00 p.m. The technician arrived on time and after looking at the freezer informed me it could not be repaired. He suspected that a soldered connection inside the case had broken allowing all the refrigerant gas to leak out.

Just received my new microwave (by UPS from Penney's). I immediately gave my old one to my daughter. This was a bright new red one. Plugged it up and set the clock. Clock works fine. Unfortunately it doesn't heat, the light doesn't come on, but the timer works. It's a pretty expensive timer. Called Magic Chef and they told me they would let me know where I could take it to get it fixed. I told her I wasn't taking it anywhere except Penney's to get my money back. What a piece of junk!

The fan won't turn off. Unplugged it for 2 days and it still came on when I plugged it in again. Help.

We purchased a Vissani Model # HVBC31ST 17 in. Wide 90 cans Beverage Cooler from Home Depot and within 6 months the product stopped working. Finally was able to get a response from Magic Chef to take the unit to a local repair shop. Got it fixed and within 3 months compressor went out. Cost to repair the compressor is more than the cost of the unit. It is not a reliable product and I would recommend not buying this product. Not worth the money or the hassle.

Magic Chef MCD1311ST - I bought this microwave at Walmart less than two years ago. Just a few weeks later it started shutting off in the middle of heating food. It seems to overheat easily and it's not due to the placement of it as I have it on a microwave cart and it has nothing around it, it stands alone. About 6 months after having it the light went out and now it won't heat at all. I had a Sharp Carousel prior to this piece of junk and it lasted me 8 years. The only reason I got rid of it was because the kids broke the ejector button to open the door. Other than that it still had plenty of life. I will never buy another Magic Chef product again, and I will make sure no one I know does either. It is a complete waste of money and a terrible inconvenience! I am very disappointed with this product!

My Magic Chef microwave is doing something that has never happened with other brands. It feels too warm outside the cabinet in the first place. The other thing it does is periodically stop heating. I thought it might be the vessel containing the food or a setting malfunction. I read the manual and checked the circuit breaker as suggested. Not happy to see so many complaints, will probably work at returning it.

Last week I was in another room when I heard the microwave beep. I went to the kitchen to discover it was running. I figured I had accidentally set some kind of timer accidentally so I cancelled the action. Later that evening, I heard it beep several times again and discovered it was running again. THIS time I left the door open so it wouldn't start again. I explained this to several people who thought I was crazy so when I had a friend look at it, he said it Couldn't happen and he closed the door. The next morning when I went to use it the only thing it did was display Lock every time I tried to turn anything on. I googled the code and found that the code could be reset but ALSO that several people had reported fires due to the same problem (different model but same brand). I feel fortunate that I did not have a fire but am wondering if there is any recourse for owners of this defective equipment.

Our Magic Chef turned on & began running by itself! I was told to unplug it to reset the motherboard for several hours then plug it back in. The oven started act possessed and turn on at its own will & run again! Once again I became alarmed, went to unplug it to find the thing dead! Now I've a microwave that's less than 2 yrs old & needs a funeral! The model # is MC016UB & the serial # is DJ07803343. Has anyone heard of a recall on it? This thing could have burnt my house down!!!!!

Bought new ice maker from Home Depot but didn't install for 8 months. Found that it didn't work. Was told by Home Depot to go to Magic Chef to resolve. Called; said they would send out Tech and the hours are 8 to 5 so have to take day off from work. Tech comes out, knows nothing about the model. Said was working since it produced 1/2 dozen cubes and left . Told him it wasn't working. Called back Magic Chef; said they would send another Tech 3 days later. Again have to take Day off from work so I ask to speak to Manager. They said no one to speak with. I asked to send a new machine and they declined. Called Home Depot. Again they said, "Can't help you."

Only had a microwave under a year and the center plate motor squeaks as it turns. Thanks, Magic Chef.

My microwave blew up this afternoon. This is the second Magic Chef we accidentally bought! It didn't say Magic Chef on the microwave model at Home Depot (after our first Magic Chef blew up) so we didn't realize we were buying another Magic Chef. I'm pretty sure this one has the same problem but I'm not going to pay a repairman $90.00 this time - the magnetron. The first one we had three years, this one not even two. The microwave should be recalled and they should not be allowed to make them anymore!

Purchased Magic Chef freezer HMCF7W from Home Depot 11/12... bought extended warranty.... It died 02/14 with 90 lbs of venison in it over the weekend.... Unable to save it... Called HD, gave me a gift card for full price of replacement freezer... won't buy another.

My husband Jack ** and I bought a Magic Chef 10 cubic foot refrigerator a little over a year ago for an apartment unit we own (see invoice enc.). It died just after the one year warranty expired. A certified refrigerator repairman told us that the compressor was dead and even though the compressor was guaranteed for 5 year and would be provided free by your company it would cost at least $350 to repair it. Needless to say, given the original purchase price, this was definitely not worth it. The repairman also told us he gets nothing but complaints for the Magic Chef 10 cu. ft. units and he has seen dozens that have stopped working in similar circumstances.

Bought this microwave about a year ago and while using it the thing would shut down for no reason. The lights in my house would go dim and then brighten back up. After I unplugged the microwave the problem stopped. DO NOT BUY ANYTHING FROM MAGIC CHEF!!!!!!!! VERY DANGEROUS.

Turntable and light stopped after one year...of course too late for warranty..

Microwave is clearly defective, got electrocuted while using it. A bolt of lightning from the inside right side of unit came through the front door and burned me, stopped pop's pacemaker. We need an attorney since Magic Chef just hangs up on the complaint. Matter of time this kills someone.

I have had this microwave (MCO165UB) for less than a year and the plate no longer turns. I looked up available parts and the turntable motor is no longer available. I will never buy any of their products again. They do not provide support.

I purchased a Visanni Refrigerator (made by Magic Chef) that fits under the counter of my bar, with a standard height counter top. I bought the product from Home Depot for $399.00 as part of the entire bar install which was completed through Home Depot. I purchased the item in June 2012, but the installation was not completed until August 2012, so I opened the box and began using this product in August. In October 2013, the refrigerator stopped cooling my beverages. I contacted Magic Chef and they provided the name of their authorized service provider. That provider charged $265.00 to replace a relay switch.

This Magic Chef Over-the-Rangetop microwave, like all over-the-counter units, took a lot of work to install, so when it failed putting a new one up was a chore. I bought the Magic Chef new, and we installed as per instructions. Three months in my wife was boiling stuff on all four burners. The microwave was not in use. The auto-fan came on briefly, as is should have, but then quit. I noticed that the whole unit was dead. Again, microwave was NOT in use. Checked breaker, and the unit's fuse--which had not blown. Apparently moisture got in the unit and fried something. Terrible design flaw, not worth fixing. Avoid Magic Chef.

Our magic chef microwave caught on fire for the second time. The first time my grown children put popcorn in it and said that the popcorn caught on fire. Since I wasn't there and did not have problems before I chalked it up to human error. Tonight I was the one whose tea was burned and if I would not have been inside the house, we would have had a full blown fire. The microwave would shut off for no reason and then turn back on 10-20 minutes later. If you have a magic chef microwave, and it does not work right please do not use it. It will catch on fire!!!

I purchased the beautiful stainless steel model from Home Depot. It lasted almost 2 years. It quit warming but before that, it would completely shut down when we warmed something for over 4 minutes. I don't have the receipt and don't care to get the run around. Magic Chef should be ashamed of themselves. I will never buy this brand again.

I was using our Magic Chef over the range microwave when there was what sounded like a small explosion, followed by large amounts of smoke filling our kitchen, which set off our smoke alarm. I grabbed a fire extinguisher from the garage, ran back into the kitchen, but the fire had extinguished by then. I went out to our breaker box and turned off the breaker to the outlet that the unit was plugged in to. By this time, our home security system had detected a fire, the operator called and dispatched the fire department when I mentioned smoke. The fire department arrived, I led them to the microwave, they used their FLIR to look for hot spots, found none, and advised me not to use the product.

1311st Magic Chef - First one purchased at Shopko worked a week. Second one last less than a year. No service provider, no efforts except I HAVE TO FIGURE OUT WHAT IS WRONG WITH IT. NOT worth fixing. I will NEVER purchase Magic Chef item again. I will tell EVERYONE I can. I entered an online warranty.. but to no avail. I'm stuck with a nice looking stainless steel box. Anyone want it for a storage unit? I will even remove the electric cord for your convenience. I contacted the company. I get a "local'' fix it man saying:

Purchased October 2012. Service call two weeks later. On 7/30 we returned home to find refrigerator MODEL mcBR1020w 10 cubic foot had quit and all food defrosted and had to be trashed. $200 loss. Home Depot referred me to Magic Chef. After one misdirected call, one dropped call reached CS. Repair person will be there in ten days. Asked about refund as still under warranty. Nope. Have to have three service calls before they will do it. Without unit until repair. Told rep I'll get it repaired and put it on my lawn for sale. Will never buy a Magic Chef product again. A very inferior product.

Microwave purchased for office, three months later, will not work. Magic Chef indicates to cut off the cord, mail it back and they will send me a refund because they don't have the components to fix the appliance. Then why are they selling a warranty they can't keep? Okay. Who does that? Their customer service is terrible. I will never order an appliance from them or any other vendor online. Shame on Amazon. They just lost a customer.

I have bought many microwaves from other companies and never had issues with them. I bought a Magic Chef microwave 8-14 months ago to replace an old one that I had for ages. It was working right but was old. This one, within a year or less, the turntable motor had gone bad. I tried contacting the company and I have never seen such rude individuals. They first make their products to resemble GE products, and for this one model, mco165, they do not have their logos. When it broke, I had to go back where I bought it from just to find out what I had.

I only had this microwave (MCD770W/MCD770B) for a few days. I popped a bag of microwave popcorn. It shut off and would not turn back on for 45 minutes. It did this three times. I unplugged it every time, afraid it may start a fire. I tried to take it back to Menards where I bought it from, but I couldn't find my receipt so Menards would not take it back. I told the clerk, "So you're saying I should have this fire hazard in my house to burn it down?" Who will pay for it? Menards for selling it or Magic Chef for building and marketing it? I think Magic Chef should have to reimburse all of us that have their faulty products and be shut down for good.

In 2007, I purchased a Magic Chef Refrigerator model: CTB1821ARW. The refrigerator is not six years old yet, and it looks like new. I never had any problems with the refrigerator until recently; the defrost heater stopped working. I called a service professional to fix the problem, and this is when I ran into another problem; the defrost heater part is not available anymore.

I have an under the counter microwave Magic Chef 153SF. Everything works (fan, light, timer, etc.), but it will no longer heat anything. Very expensive piece of garbage. The warranty states parts & labor for one year and the magnetron (part only) for 8 years but the consumer is responsible for all labor and transplantation. Also, a copy of the dated sales receipt is required, which you have probably thrown away by now. I find most warranties do not warrant anything. I have gone back to my old tabletop 20-year-old Kenmore microwave. It still works perfectly. Technically, we are going backwards.

We have had this microwave oven (MCM1110W/B) for about 9 months. A few days ago, I noticed it was taking longer than usual to warm up a bowl of soup. Since then it only works some of the time at all and when it does, we smell plastic burning. To the curb it will go! Never again, Magic Chef. Can't find my Home Depot receipt and even if I could, all I would probably get is a replacement of this same unit. Another piece of junk.

I purchased a new MCBR1020W refrigerator at Home Depot, rented a small truck, got it home, plugged it in and not working. I called the warranty number and they referred me to another organization (Maytag?) for follow up. Not their problem they said, back to Magic Chef. Their customer service was rude, failed to respond on a call back after several days, accusatory and provided no solution. On my third call, they informed me they would assign it to a local service company (finally). We’re about two weeks in at this point. The local org came out, diagnosed the problem immediately as ‘system was never charged in China,’ unrepairable and submitted their report.

I bought my mom a brand new Magic Chef MCBR1020w refrigerator in July while at her house for her birthday. I live in California and she lives in Oklahoma. She is over 90 years old. Fortunately, this was a secondary fridge because it not only overheated, but it stopped working. And then after her food was questionable, it decided to work again. She could have had food poisoning or it could have burned her house down. We have called Home Depot to return it, but they made it sound like a technician needed to be called first to decide if it was returnable. She is unable to return it anyway (90 years old). This fridge is less than 3 months old. She had an old refrigerator that worked after 20 years. Why is there no recall on this product when so many people are complaining?

Magic Chef microwave model# MCD990W is 1 year old, purchased at Kohl's. Bottom area inside unit is peeling. It sparks when used. I would like a replacement.

I had a microwave about two years. I noticed there were spark from under turntable. Then, I noticed the floor of microwave was rusting, and sparks every time I use it. The entire area where turntable turns is rusted. I would like to be compensated.

I bought the MCO153UWF microwave 3-4 years ago because my wife wanted one with the color of the kitchen. My son heated a potato and it heated it and finished. My wife went to use it again and it was completely dead, as if the circuit said time is up and shut it down. I did not think anything of it and figured I would just replace it so I would not have to put new mounting brackets. Surprise, surprise. The idiots moved one of the hooks so I would have to use a new mount. Then when I went to lift it in place, they also moved the cord from 4 1/2 inches to 9 inches from the back so I could not put it in place. I had to drill a hole in the bottom shelf to pass the cord to the back of the cabinets. Never again. Next time I buy something, it’ll be made in Germany instead of China. I may pay more, but at least it will last, be less aggravating, and I will not have to waste my time and effort to buy another. I regret that most 'American' products are now made in China with little quality. I regret that I only found this website after I went and bought another.

3-year old microwave just completely died and we weren't even cooking anything. No panel lights, nothing. The model number is MCO160UB. After reading all these other complaints, it is not worth the risk of keeping it. We will never buy Magic Chef again.

We own a Magic Chef MCD990SC stainless steel and black in color unit. The interior white paint has worn off of the bottom cavity. What can be done about this as far as customer service? Can you all reimburse me for a new replacement microwave? I am so very dissatisfied at the moment that I want to scream! I need another microwave as this unit has now become a safety hazard to me and my family to use. Our health is at stake here! We felt that some of our sicknesses in our family could be coming from the use of your microwave. I just want you all there at Magic Chef to be fair with me about your product!

I purchased a Magic Chef stainless steel over the range microwave model number MCO153SF from Home Depot about 5yrs ago. The turntable won’t turn anymore, shuts down for no reason, and won’t run longer than 2 minutes then shuts down. There is a very scary electrical burning smell! Extremely disappointed, it looks beautiful, works terribly! I thought I was buying a good product, obviously not. I’m really afraid it's going to catch on fire. My last microwave lasted 12 years! What a huge waste of money.

Rep came in in September 2012, well before warranty expired. The rep was sent in after several calls and he said that there was a condenser problem with our refrigerator and that he would get back to us. Every time I see that you have to shake the refrigerator sometimes to hear that it is on is when I get disgusted. He never did call back. The Home Depot on Baltimore National Pike where we brought the refrigerator from never called back. It’s just a total sadness that we, in America, buy products that are offered and get poor customer service in our homes.

I purchased from Home Depot a Magic Chef 4.2 cubic foot fridge (model number MCBR445B1) in 2007. Over this weekend, the fridge just died. It won't turn back on and it spoiled all of my food. I calmly called Magic Chef and got in touch with a manager called Tim **. He basically said I needed to bring the unit to a "repair facility," which is probably owned by Magic Chef corporation for repair. The condenser was still in my 5-year warranty; however, the labor to replace the condenser would cost me $250. Are you kidding me? That's $100 more than what I paid for the unit brand-new.

I purchased a Magic Chef MCO160UB microwave 2 years ago. The unit shuts down after long usage and overheats. It comes back on after about 20 minutes. It appears that the thermal fuse is tripping off due to overheating. What a dangerous product. It’s also a fire hazard. Is anyone doing a recall on this dangerous item?

I purchased a Magic Chef MCO165UW microwave 3 years ago. Unit will now only run about 1 minute and then completely shuts down. It comes back on after about 20 minutes. It appears that the thermal fuse is tripping off due to overheating. What an awful product. I will never purchase a Magic Chef product again in my lifetime.

This unit from the very beginning would turn off in the middle of warming up food or popping popcorn. Just like everyone here it would turn off and then out of nowhere it will come back on. Till recently the unit shut off and has not come back on. I see all this complaints about this unit. Is the company doing anything to address it? Was there a recall on this? Can someone from Magic Chef please reply to this? I am now looking into the purchase of another unit and they are not cheap.

Magic Chef Microwave MCO153UW - I was heating up a blueberry muffin. I was standing in front of the oven that was set for 15 seconds to warm the muffin. This microwave is an under counter. All of a sudden, a big red flash come out of from around the door. The light did not work anymore. The table would not turn and it just made a humming sound. I felt the explosion on my face for a least an hour, a tingling feeling. I wake up this morning and my face is burnt, as if I had sun burn. Radiation burnt. I will be following up with my physician on this. Do not buy this brand!

I purchase this microwave 2 years ago and have had nothing but problems with it. It would just stop in the middle of timed cook; it would turn on out of nowhere. Now it completely powered down; nothing now. No power to it all. My previous microwave was a GE product. I had it for 17 years and the only reason I got a new microwave was because we changed our appliances from black to white. Big mistake!

We bought this microwave a few months ago. When we shut the door, the light stays on. One time the glass tray started out one way and then went the other and back again. I also wanted the black one and ended up with a stainless steel. I am not comfortable with it at all, not to mention being happy with it. I thought Magic Chef was one of the best name brands. Where is it made? Please take care of this problem. Thanks.

We purchased this microwave oven two years ago for approximately $499. At first, it worked somewhat okay. It had many deficiencies, e.g. some of the functions never worked, it would turn on all on its own and the light would come on periodically. Tonight, we used it and it started to smoke. It no longer works. I have unplugged it as I believe it is a fire hazard. Thank goodness we were home! The product is certainly not worth what we paid for it. This was only the second microwave purchased - our Panasonic counter top microwave still works and it is 23 years old! I guess I'll have to bring it out!

This microwave is scary and reminds me of "The Twilight Zone" movies. It will shut down for no reason. It will start for no reason. It won't even pop a bag of popcorn. We have had it for three years and it has never worked correctly. I thought it was just a random occurrence but after reading the complaints, I realized this microwave is a hazard and shouldn't be sold anywhere! Magic Chef needs to address all of these issues before someone gets hurt and they get sued. Come on! Man up to your faulty product, Magic Chef!

We bought this model microwave not even 2 years ago and now it's completely dead. I want a new one, we paid 400$ for this piece of crap. Reading people's comments, I believe everyone thinks it's a piece of crap. They need to replace it. I am not spending a dime on a guy to come over to fix it.

I have the Magic Chef over the stove microwave #MCO160UW, that starts on its own and won't even pop one bag of popcorn without overheating. Piece of junk that should be recalled. This thing is dangerous!

I have had a white Magic Chef 1.6 cu. ft. over-the-range microwave (model number MCO165UW) for two years. It would turn off completely, after running it for several minutes. Now, it is completely dead. It is a piece of junk.

We bought a Magic Chef Microwave Oven a little over a year ago,Model number MCM 1110B. Last week, whenever we opened the door to take something out of it after the timer had rung, it would suddenly restart. The light would come on, the motor would restart and the turntable would start going while my hand was in the microwave trying to taking out whatever we had in there. There was no warning! This happened a couple of times. There isn't much you can do once your hand is in the microwave and it turns on with the door open. It is not a good or safe product and I don't know why they haven't been recalled. If you own one of these, please be careful.

Microwave was not even being used and all of a sudden it just let out a big blue spark. Now, it will not work and makes a weird kind of humming noise. The turn table won’t work. Light inside does not work. It’s very strange. It will do that when not even on. I am now afraid of it. I completely unplugged the microwave. The model number is mco153uwf. It’s an over the counter microwave. I will never buy another Magic Chef product again. These people should have to pay for the garbage they sell. If I’m not at home, I don’t know what would have happened. Too scary to think of the possibilities!

I bought my mother a Magic Chef microwave for mother's day in February 2011. We were baking cookies and used the timer on the microwave, and after 10 minutes we smelt something burning. The microwave caught fire and melted the inside. I also have the same microwave and cannot use it for any length of time. Had we set this and left the house, my mother's house would have burned down.

The microwave overheats and turns off. On the first week, I had a repairman out then I ordered the parts. After 3 weeks, Magic Chef had only sent the parts today. The repairman came back out and replaced the parts. It is still overheating. Magic Chef said to heat water if it does not turn off and that's how it works. It cannot steam vegetables, cook baked potatoes, and so forth. Who buys a microwave just to heat water?

I have made contact with the customer service and left messages. She called back early in the morning and I missed it. Again, I called and left a message but no contact about my microwave for above range. I am going shopping right now as I have to have one ASAP. The Magic Chef just stopped working. I have read about the other problems with the same one. I will not get this one.

I purchased my second Magic Chef over-the-range microwave in June of 2010 (model number MCO160UW, serial number DJ8500938 for the second one). The first microwave had the same problem the second did. The unit will start on its own, shut off when operating after less than 20 seconds, and most recently operate and function with the door open.

Magic Chef microwave oven, model MCO160UB. It turns on by itself at random times during the day; the keypad is unresponsive, the unit beeps to show 3.5g, then it beeps to show cooking for 1:40 minutes. The first time it happened under warranty and I replaced the whole unit. Now this second unit is doing the same thing, so I keep it turned off for safety.

I have the same problem with the Magic Chef (Mode: MCO160UB) over the range microwave oven that others have been having. I purchased it at Home Depot and they were of no assistance. When I use it, there is a burning electrical wire smell. It started having problems just after the one-year manufacturer's warranty had expired. If there is a recall, please let me know.

I purchased a small Magic Chef upright freezer. The seal went bad. After about a month of dealing with Magic Chef on the telephone, I am now defrosting the freezer the 4th time because of the frost buildup. I did purchase a new seal, which is worse than the one that came with the freezer. I was promised another new seal at no cost. I have not received it. And I can no longer get a call through to the supervisor Sue. I will not buy another Magic Chef appliance. And I do think Magic Chef owes me the nearly $45 I spent on the new seal, and the money for the electric bill I have encountered because of their faulty appliance and service.

I bought a Magic Chef microwave over the range (Model: MCO160ub). We used it for about 10 times and it would start by itself. We were afraid to use it but it was a pain to take it down so we just left it in a place as a decoration. We rarely used it. Finally, after two years, it just shut down like it had been unplugged. It is still there on top of my stove.

I purchased one of those Magic Chef microwaves, model # MCO165UW, made in 2007 from Home Depot at a Black Friday sale. I am having the same problems as everyone else. It overheats after a short amount of time and totally shuts off. After a few minutes, it cools off and resets. The microwave is less than 3 years old and is totally frustrating to use. I can't even cook two bags of microwave popcorn in a row without it shutting down. Ridiculous! After all the complaints, where's the recall? I certainly feel like I got what I paid for on this one.

started by itself. Heard it beep twice within 5 minutes and then it started by itself. Opened door to get it to stop, when I tried to hit cancel it did not stop. Couldn't get keypad to operate. Finally unplugged it to attempt a reset, no avail. It did feel quite warm near the keypad. Afraid to use it until it gets serviced. Customer Service already closed. Agree there should be a recall.

My refrigerator MCBR1010W 10cu. broke down THREE times during warranty; the frige would no longer blow cool air. I purchased my refrigerator on 05/31/09 at Home Depot, I have only had it for two years and it is now blowing hot air again for the FORTH time. The company sucks!!! Everytime my frige broke it would take a week or longer to have it repaired. I will never buy any product this company makes again; EVEN IF THEY WERE GIVING AWAY MAGIC CHEF PRODUCTS I WOULD NEVER WANT THEM!

The element inside the oven of my Magic Chef Range caught on fire, burned through the side of the stove, blew out the outside layer of double glass on the door and caught my cabinets on fire. Let me explain: I had baked banana bread and removed it when it was done (nothing was in the oven when this happened). I'm not positive that I turned the oven off after cooking the bread, but I think I did. I was in a hurry to go to the store for something I needed. I was gone about 10 minutes. When I returned the whole house looked like midnight from smoke and fire was blazing inside the oven and crawling all over the top of the stove and my cabinets beside the oven were on fire from the inside (not the outside).

My husband bought a Magic Chef Microwave for me maybe two years ago and it has had minimal usage. Last week, I was in another room and I heard a beep that came from the kitchen. I went inside to see what was beeping and the microwave says it is set to cook at 3.5 minutes, all by itself, and then it turned on as if it were cooking something. The panel didn't respond and I had to unplug it. I figured maybe the humidity (which hasn't been that high yet) was affecting the circuit board.

Never buy a Magic Chef anything! I have over the course of 5 years, purchased 2 10 cubic foot fridges. I live in an apartment and needed the smaller size. My first fridge lasted about 2 years and then suddenly stopped cooling. I had moved 2 times over that period and thought it was a result of those moves. Bought a second one but then that one died too! About 2 days ago, it started clicking and then suddenly everything thawed. Rather than cool air, it started filling the fridge/freezer with warm air. Needless to say, everything was ruined.

I purchased a Magic Chef microwave and it turns on by itself. This seems to be a problem for many consumers. Why isn't there a recall on this item? This is very dangerous.

The Magic Chef Microwave (MCO160UQ) had the same problems listed on the site: self-starting, locking-up keyboard, and quitting all together. When the connections to the keyboard were cleaned with alcohol, the keyboard was restored and the other problems were taken care of.

The microwave turned itself on and started cooking! I called MC Appliance customer service at 1-888-775-0202, and Magic Chef will send the replacement switch to me and also send a technician to install it for free. This is good customer service, as far as I'm concerned. The representative said about 10% of this model was affected.

My Magic Chef microwave Model Number MCM1110W/B that I purchased from Home Depot on Howe Avenue in Sacramento, CA started sparking underneath. I have owned it less than a year. It was immediately unplugged. I will attempt to return it to Home Depot. May I suggest you insist on a recall of this product before someone gets seriously injured? I live in an 8 unit condominium. This faulty product had the potential of endangering 9 people. This includes two people on disability. One is an older woman who recently became blind. They should recall this product.

I purchased a small countertop Magic Chef microwave oven from WalMart in fall 2007 and used it for three months before putting it in storage for 15-18 mos. Within six months of taking it out of storage (two years of ownership, but less than nine months of actual use), the microwave began to stop functioning while defrosting meat or cooking vegetables. I thought it was a misguided/over protective "auto shut off" safety feature. Then I noticed the microwave would sometimes beep for no reason and caught itself starting while unattended.

I bought the microwave from Home Depot on 2/7/08, and then it would not work right; it would lose power in the middle of cooking. I called Magic Chef and was told that the circuit board was bad, and they replaced the board. Now it turns on by itself, and loses the board. It comes back several minutes later, and the board was very hot. I unplugged it for over an hour, then plug it back, and now I cannot do anything. I have unplugged it, as I am afraid it will catch on fire.

My Magic Chef microwave is doing the same thing as others. Mine turns on when I open it. At least the fan is blowing and the table is turning. How do I know if the microwaves are coming out? It's too dangerous! I think the company should recall the units that do that. Obviously, it's a safety issue! The company should back it up.

I purchased a Magic Chef #MCO 160UW Microwave 18 mos. Recently it started turning on by itself! Won't turn off as touch pad controls won't work. I had to finally just unplug to item as I feared a fire would start. I see others have had the same experience, so I wonder why hasn't this product been recalled as clearly it is not safe. Now, I have a huge microwave over my oven that I can't use nor take out. I would like Magic Chef to do something to resolve this. I have written/called them but without any response.

I bought a Magic Chef refrigerator 10cu.6 months ago.The seal around the door is coming off; it won't hold a seal. In the mean time I lost $200 worth of groceries. It is still under warranty, so I called the service dept. They told me to fax my proof of purchase which I did. They never called back, so I called them again and they told me the part was on back order; they would call me when it came in. This was a week ago, so I called them back again. I finally got a concerned employee named Dorthia who said I could call back tomorrow to speak with a supervisor. She also said someone should have located the part for me. But that hasn't solved my problem of losing all that food and now not having a refrigerator. I don't want the piece of junk. I want my money back.Thank you for your time, I hope to hear from someone.

I have an over the range microwave MCO160UW, mfg. Sept 2007. This microwave always had power fluctuations during heating. But last night, it started beeping by itself, then turned on twice in the middle of the night. It is now unplugged.

Our over the range microwave, model MCO160UW manufactured on Sept 2007, always had power fluctuations during heating. But last night it started beeping by itself, then turned on twice in the middle of the night. It is now unplugged. There was no consequence, but this could have easily started a fire if we were not home to shut it off.

Freezer, 90 days out of warranty POS. Lost summer vegetables and many hours of labor.

After replacing four oven heating elements (bottom), I finally figured out why they were going bad. It seems that the hot wire that provides electricity to the element had one half of the wire casing burnt off and it would short against the metal frame if the oven was jarred or the element slightly moved. I find this upsetting as the last time it did this, sparks flew while I was holding the element up to clean the bottom of the oven. There is now a wire that will withstand 250'C. My wife is still afraid to use the appliance as well as I am leery of it. She wants a new appliance to replace it. I can guarantee that if this happens, it will not be from you or the firm that produces this. I have a picture of the wire, but this does not allow me to share it with you.

We bought a new chest freezer Model MCCF7WBX at Home Depot for a wedding gift for ourselves on August 1, 2009. It has worked beautifully, with rock hard meat that usually takes 2 days to defrost. We have been very happy with this freezer. I noticed that pizza slices on top were limp and defrosted, so we moved the meats, which were still rock hard frozen to the kitchen freezer.

I bought a Magic Chef gas counter top range a couple of years ago. It started clicking, like the knobs were turned to ignite the gas all by itself, sometimes only for a few minutes and other times for hours. Tonight I was standing with my back to the stove and heard a loud weird noise. I turned around and two of the knobs were arcing and on fire all by themselves. The stove was not in use at the time. I quickly unplugged the stove and put out the fire. If I were at work or in bed, my kitchen would have burned down. This melted two knobs and I'm afraid to use the stove now or plug it back in. I don't want a house fire. Now what do I do?

I had a microwave oven, it get so hot while popping popcorn that the glass plate in the oven, it came with the oven and shattered.

I purchased a Magic Chef over the oven microwave (Model mco160uw). Yesterday, the microwave turned on by itself. I tried using the keypad to turn it off but that didn't work. I opened the door to turn it off and then my husband unplugged it. My 20-year-old son says this has happened before when he has been up late at night.

I have a MCT931ST microwave/toaster. The paint on its floor was flaking off. Home Depot would only honor the 1-year warranty. Would this not be covered under the 8-year warranty? There's no way to contact a representative of Magic Chef.

I purchased a Magic Chef over the stove microwave oven on 12/05/07. The model number was MCO153SF. The unit will not power on. No interior light and no LCD screen display. It is being fed with 120VAC and remains lifeless. Magic Chef has had recalls in 2010 for Dishwashers, 2009 for Refrigerators, so there should be a recall for 2007 Microwaves as many have had this issue. Magic Chef makes a terrible product and does not stand behind it. They need to replace a microwave that is less than three years old due to poor manufacturing practices.

We purchased the Magic Chef over the counter microwave in May of 2009. We had no problems with it until January 2010. We purchased this for our second home. This microwave will start on it's own. We were lucky that we were home when it started. It will put 40 seconds on the timer and keep starting up again.

Magic jack is a complete screw up and nothing works, not even their billing. They charged my credit card and nothing worked. I did not get any mail and phone number, and I have to dispute the charge.

I purchased a Magic Chef microwave oven, model #MCM770B on November 1, 2009. In May, it started to either not heat at all or overheat. This was frustrating, but I did not think it would turn into a danger. Last week, July 2, 2010, I was attempting to make popcorn. My son, boyfriend and I were standing near the microwave and felt extreme heat coming from the unit. I shut it off and tried to open the door, but it was so hot, it was painful. The entire unit was very hot to the touch.

I bought a Magic Chef over-the-range microwave oven for for Christmas in 2008. Within a year, it would come on by itself in the middle of the night and would not turn off. It was still under warranty and the circuit board was replaced. Then one day while using it, the microwave smoked and cut off. I unplugged it and bought another brand to replace it. There is something wrong with the Magic Chef microwaves. They should last more than 1 1/2 years!

We got this Magic Chef microwave for an early Christmas gift from my parents back in November of 2007. It is June of 2010 and our microwave decided to die. It didn't seem to work right all the time. It would make a sound sometimes when it was running. Very frustrating - considering it as only about two and half years old. I will never purchase Magic Chef!

It's a follow-up on my complaint I filed on 06/07/10. I contacted the Consumer Product Safety Commission and they said that everyone needs to file a complaint through them asap. I just got off the phone with them and they told me that they have not had any complaints as of yet other than mine on these products.

On May 27, 2010, I purchased a Magic Chef counter top ice maker (model number MCIM30SST) through Home Depot. The item was shipped to my residence, arriving a week later. That day, I followed the instructions, letting it sit for a minimum of 5 hours and cleaning it. I put water in the maker and turned it on. It worked for about 2 hours, then it shut itself off with a distinct electric burn smell. I called Magic Chef per the paperwork's request. Home Depot would not take it as a return; I had to call Magic Chef customer service.

I purchased a Magic Chef Microwave oven model MCO16OUB within the last 2 years. The microwave oven will shut down while cooking. Yesterday, the microwave oven shut down without being on, it will not turn on. I found out many others have the same problem. I called and the customer service was rude and not helpful. They should not be selling a problem product with no customer support. There should be a repair or a recall.

Magic Chef over the range microwave. I remodeled my rental and installed one of these. My renter had the oven start several times in the middle of the night and scares the hell out of her. It is dangerous. Sign me up for a class action. I have all receipts and no one wants to fix it. It has probably been used 10 times altogether. Luckily, they caught it before it caught on fire. Shot a few arks but that was all.

I purchase a microwave on 09/20/07. It will go on and off in middle of cooking or reheating food. The fan will go on and off at different times. It went dead finally on 04/2010. When will Magic Chef recall this oven? I purchased a new microwave oven. It was not a Magic Chef. Never will I buy Magic Chef products again.

I bought a Magic Chef refrigerator model no. MCBR1020W in late February 2010. It never worked properly. It would cool, then stop working for hours and suddenly work again for a few hours. Food was spoiled on several occasions. Magic Chef first sent a repairman who told me that he had to get authorization from Magic Chef to order parts. Magic Chef later refused to authorize a refund until three attempts had been made to repair the refrigerator.

I purchased Magic Chef MCBR101W fridge. It malfunctioned in less than 1 year and I've lost food.

Well, it seems everyone is having the same problems here. I’m glad to know it's not just my wife and I. We bought a Magic Chef microwave last July ‘09 and we have had nothing but problems with it. You can't cook anything over 2 minutes in it without it over heating and shutting down. The customer service says it is our fault that this is happening because we let it get hot! That’s ** if you can't cook a meal in it that requires 6 minutes. Then, something is wrong. This product is a piece of garbage and never will I buy Magic Chef again. I went out and got my wife a new one yesterday. This one, even though it is just over a year old, is going to the dump where it belongs. I lost over $200.00 but it will never happen again.

I too bought a Magic Chef over the range microwave MIC0153/WF on Mar 2/09. On Feb 16/10, the microwave just died when I was making popcorn. The technician 2 weeks later Magic Chef sent over took a look at the microwave and could not fix it. On April 22/10, another person finally fixed the problem. There were 3 parts replaced. On May 20/10, when I was about to heat a microwave dinner, I heard a beep and then the microwave died again. I called the company that originally fixed this problem, someone will be over on May 27/10 to fix this again because it was less than 30 days since the repair were done. I also called Magic Chef. They in turn told me I will have to pay for the labor. I will not buy any Magic Chef product again (to be continued!).

I, too, bought a Magic Chef over the range microwave MIC0153/WF on March 2, 20009. On February 16, 2010 the microwave just died when I was making popcorn. The technician that Magic Chef sent over took a look at the microwave and could not fix it. That was about 2 weeks later. On April 22, 2010 another person finally fixed the problem. There were 3 parts replaced. On May 20/10, when I was about to heat a microwave dinner, I heard a beep and then the microwave died again. I called the company that originally fixed this problem. Someone will be over on May 27, 2010 to fix this again because it was less than 30 days since it was fixed. I also called Magic Chef and they in turn told me I will have to pay for the labor. I will not buy any Magic Chef product again. (To be continued!)

I seem to have same problem as many. I bought Magic Chef microwave model mco153uwf in 2008 at Home Depot. It overheated with popcorn from day one. Today, two years later, it does nothing. Power to main circuit board unit is dead. Sign me up for a complaint. Don't buy this junk.

I also purchased a Magic Chef over the range microwave, and had similar problems with it as what has been posted. It shuts down by itself when trying to cook popcorn, and if the stove is using all 4 burners at the same time. I had to have the panel replaced in the first month of use, and the light burns out constantly. I also had a small fire in the unit, but was able to get it out before any damage was done. The vent fan is very loud and we do not use it because of it. The handle has broken off, and will cost a ridiculous amount of money to replace just the part. I cannot find any repair information unless I pay for it. I am not a big fan of Magic Chef either.

I bought this microwave 2 or three years ago from Home Depot. From the beginning it would not pop microwave popcorn. It would just shut off. I could live with that but now it has started turning on by itself. Last night it turned on all by itself and made a horrible racket (that was the good part). Lucky for my family, we heard it and ran in to unplug it. But it had already started smoking, had we not been home this thing would have surely started a fire. My elderly grandmother lives with us, if she would have been home alone there is no doubt in my mind that this microwave and its "issues would have caused a horrible problem." We no longer use this microwave. It terrifies me to think what the darn thing could do, so now what? Honestly, we feel that we owe it to others to complain loudly at the possibility of a fire! Before someone gets hurt!

I purchased a Magic Chef refrigerator on 7/17/2009 and it failed on 5/4/2010, less than a year. I called the customer service on and they said they would try to get a serviceman out the next day. When he came out, he said the part had to be ordered and that would take about a week. In the meantime, no refrigerator. I called NC appliance to see if there is anyway to speed up the process. They could care less. I have to wait till the part comes in and then call them to schedule a tech to come out. This is not a stove or a dishwasher, it's a refrigerator. I'll never buy another Magic appliance again.

We'd had a GE microwave for 25 years. Never had a problem, but wanted to update the size, style, color. Bought a Magic Chef above the stove model from Home Depot in Canada. From day one, if we cooked things like poppadoms, which take about 30 seconds on high, it would turn itself off and take 10 minutes before we could use it again. Recently, even though it's only 18 months old, it blew the fuse when the door was opened. We replaced one fuse, but it did the same thing right away, so fearing for our safety, we've unplugged it. Now, I am reading about all of the problems others have with Magic Chef. We will never buy this brand again. It's garbage.

I purchased a Magic Chef upright freezer in 2005. It stopped working on 4/2/10. I called Magic Chef and they referred me to their local representative who informed me the compressor was no good. He also told me the compressor is under warranted. I then contacted Magic Chef and was informed the no longer have this compressor and would give me a $50.00 rebate, it will not replace my freezer and I feel they should live up to their warranty. If they can't replace the compressor, they should replace the freezer also. Does the law not state that they should have replacement parts for a number of years after discontinuing a product?

On April 22, 2010, my dog woke me up at 2:00 am from a sound sleep to a motor running and a very bright light radiating from my kitchen. The microwave was running and on fire. I panicked but had enough sense about me to unplug it, but it continued to burn, A plastic cover had been blown off the side and was now burning in the bottom of the microwave.

The microwave caught on fire while in use. The little plastic square cover on the side started burning and I had to use an extinguisher to put it out.

About 2 months ago, our Magic Chef over-the-range microwave (model number MCO153UW) started starting on its own like several others mentioned on this board. We have had to unplug it after each use. Today, it won't work at all. This is only about a year and a half old and should last much longer. I have never joined in a class action suit before, but I am game on this. Fortunately, we caught the problem prior to there being a fire or damage.

Magic Chef Microwave model#MCO153UW, manufactured AUG 2005--was constantly overheating and shutting off, especially with popcorn. The turntable has never worked. Now, the bulbs burn out, the unit is much quieter suddenly, but there is a lot of smoke inside it when it's used for more than about 20 seconds. I contacted the company at 888-775-0202 and they said that it's only warranted for one year. I told them that I have seen lots of complaints about this product on the internet, and maybe I should see if there is or start a class action lawsuit. The representative advised me to do that. So who's up for a class action suit? I'll be the first to sign.

I received Magic Chef beverage cooler model MCWBC77DZC dual-temp refrigerator. Purchase price was approximately $400. Just after 1 year, error E3 appeared, meaning the electric fan for the upper zone went out. Out of warranty, out of luck. $50 just for service call, and not sure if they can fix. It's hard to believe it would only last one year. Obviously by their "manual," it is a common problem since it is published as an error. What a ripoff!

I bought a Magic Chef small refrigerator. The refrigerator part quit working but the freezer part still worked and the store replaced it. Now, the new one is getting hot on the sides and makes lots of noise. This just started today. I have had the new one for about six weeks.

I installed a new Magic Chef Microwave Oven in April of 2008 above my range. We thought we were crazy because about six months later, the oven kept turning itself on without warning! One time at 3 am, I smelled something burning and literally got out of bed and as I turned the corner into the kitchen I saw the oven had turned itself on. My two children were asleep upstairs and my husband was in Iraq!

I purchased a small Magic Chef refrigerator in September of 2006 in which the compressor freezes. The warranty for this part is 5 years, however I have to pay for labor, $300. I can purchase 2 new refrigerators for that price, definitely not Magic Chef. I am very disappointed with their product.

This complaint is about the Magic Chef microwave model MC0160UW. We purchased a home in Maryland in June 21, 2008. At this time, the entire kitchen was replaced as part of the purchase agreement. The microwave was installed by a contractor on a dedicated circuit. We have been in the house 18 months. The microwave has seen only light use; there are only 2 people in our house, my wife and I.

My aunt and uncle bought a Magic Chef stove (model CGR1420BDQ) on 4/27/00. Yes, I know 10 years ago. Ever since they bought it the oven door does not close all the way. It is open a good 2-3 inches. Every time they called Magic Chef for repair they came out, looked at it and said that is the way it is supposed to be to let "air and heat flow". What? I took pictures and have tried to get it fixed or replaced for them with no luck. Since the oven door does not close the heat turns all the knobs brown. It is nice to know that they are helping out seniors as much as possible--not! My aunt and uncle are in their late 60s and can not afford to buy a new stove. Can someone help? This is unbelievable that a company would do this to anyone!

After installation in March 2009, the Magic Chef above the stove microwave, Model MCO160UW was acting strange. The lights in the kitchen would dim when the microwave was on. I didn't think too much about it until lately, when I realized the venting action (ours is vented up through the top and out the front) was not working. The fan was blowing a lot of air out the front but the steam from the stove top pots was just gently wafting up in front of the microwave, not through the bottom vents.

In early 2008, we purchased a Magic Chef Microwave Model# MCO160UW from Home Depot that was built in August 2007. After it was installed, it immediately started overloading the circuit breaker. My husband decided he would run a dedicated line for it since there were lights on that same breaker. In the meantime, we stopped using it and unplugged it. Because it was now blocking my cooking light, I decided to plug it back in and just use the light. I don't know how many times it did this before I first noticed, but it started turning itself on.

The Magic Chef Range Microwave turns on by itself and turns off. The keyboard goes blank one minute, then lights up again. This is definitely a safety hazard. From what I read, I'm not the only one with this problem. It's less than a year & a half old. It's a lot of money for a piece of junk. My kids thinks that there are ghosts in the house. My kids are scared to death. They think the house is haunted. I might have to move as a result. They don't understand, don't sleep, There are ghosts in the house. Thanks, a lot of **, for a piece of junk!

We purchased a Magic Chef Microwave model#MCO160UW serial#DJ0100UW in November of 2008 from Home Depot. The Microwave has never worked correctly and would shut off after two minutes if you were cooking, for example, a baked potato for four minutes. It would then take 5-10 minutes before it would come back on. We could not cook popcorn, as it would shut down, vegetables, etc. Because it had passed a 90 day warranty, we were told to contact Magic Chef directly or MC Appliance. We did so and they sent out a local repair service. They came out four times and replaced everything from the Magnatron to the complete push button panel and still it would not work correctly.

I purchased a Magic Chef Microwave Oven back around August 2009 and over the last three months I have the same problem with the unit starting and turning off by itself. Magic Chef service was out three times already to replace the control board and computer board and said that the third time would be the last time! When I asked about replacing the microwave unit because the repairs they were doing were not a working, they said no. I will not buy another Magic Chef product!

I purchased a Magic Chef over the range microwave in February 2008. We live in Canada in the summer and consequently only used the unit for 2 months in 2008. We returned to our winter home in November 2008 and in February 2009, the unit began to fail when we had to slam the door to make the electron work. We finally gave up in January 2010 and replaced the faulty micro with a new unit. We went to Home Depot where the unit had been purchased and they referred us to Magic Chef. We have endured frustration with this appliance and the replacement has cost us $179.00 hard earned dollars. I hope no one else has to go through this.

I purchased the Magic Chef microwave #MCD990R from Meijers in August 2009. Last evening it beeped. The microwave had not been used at all that day. Instead of the time being displayed, a 0 was lit up. The outside and inside of the microwave oven was hot, even the supplied glass plate. I had not been in the kitchen for a couple of hours, so I'm not sure how long it was running for (no one else was home for the previous 2 hours). The inside also had some sort of odor. I unplugged the oven. I tried to call customer support but they are closed on Saturdays. I'm hoping to hear back from them on Monday. I will keep this site updated. Thankfully I was home when it happened, so oven was unplugged, and still is. I will try to return it to Meijers' today.

I purchased a Magic Chef range vent microwave oven, Mod MC0160UW, SER # DJ07702106, manufactured July 2007, production date. In Tianjin China. It was put into service and turn on the first time 4/26/09. On 12/31/09, the oven turned back on after using, by itself and had to be unplugged. This was repeated after using the oven again. The oven has been replaced with another brand. A microwave oven that turns on when no one is around is a dangerous fire hazard. The oven had to be replaced at the cost of locating a new one and instillation.

We bought the Microwave Magic Cook 22c with much interest on the date April 3rd 2008.

Magic Chef Model MCO160UQ Over range microwave had a failure at 1 yr. old. It is very gently used. It started turning on and off by itself as well as the keypad now does not work. The unit must be unplugged and appears to be a safety issue as nothing should start on its own and could overheat if unattended. I called Magic Chef. They advised I can have it locally repaired at my expense. It appears, due to the other content I've read, that this is not an isolated incident with their microwaves and may be indicative of a defect? I will not purchase another Magic Chef product as I am completely dissatisfied with the sudden performance failure of my microwave at the 1-year (and out of warranty) mark.

I purchased a Magic Chef over-the-range microwave oven just over a year ago. The interior light and turn table have already gone out and the microwave kicks off frequently during operation. Magic Chef said they would cover the magnetron only under warranty despite the fact that there is clearly something wrong with the circuitry. The total cost of service and parts could easily approach the cost of a new one. This is the last item I will purchase from them.

I purchased Magic Chef microwave about a year and a half ago. About a month ago, I was warming some food in it and all power in the kitchen went out. I thought it was just a power outage. The microwave had kicked the breaker and knocked everything else out. The store I purchased it from has gone out of business and they only have one store open. I have tried to contact them by phone and they will not answer their phone.

We have owned a Magic Chef oven for sometime now and all had been well, up until approximately two weeks ago. Since then, the microwave has been turning on and off as it pleases, almost as if it had a mind of its own. Once it turns on, the only way to stop it is to unplug it and reconnect it. As a result, I am forced to unplug it after each use. Now, being a woman of short stature, I actually have to use a ladder to be able to reach the plug. Not to mention that I have returned home on three different occasions to find that another member of my family had forgotten to unplug it after use; therefore, the microwave was extremely hot and on more than one occasion, smoke was beginning to issue from the small vents. I do not want to imagine what might have been the result of these events if I had arrived home later than I did.

This concerns Magic Chef, household oven model no. MCO160UW by MC Appliance Corp. with power input 1600W. Serial number is 61102650, and production date is November 2006. Place of manufacture is Kwang Ju, Korea. Story goes like this. I put popcorn in this microwave and set for normal time. And boom! Fire started at about 2:00 minutes time, and smoke filled the house. Wife went in to put it out and unplugged it. Put popcorn bag in bowl and put out with water outside.

Last week I noticed that my Magic Chef oven/microwave combo wasn't working and smelled something burning. I immediately stopped using it and contacted a service specialist to look at it. He was completely shocked to see that all the wires for the unit were completely burned! It's a wonder my house didn't burn down. This is a very dangerous situation because I am also on oxygen and have several O2 tanks in my home. If my home caught on fire, I am afraid to say it would have literally exploded! All model # 9895vrv, serial #03C307025885 should be closely investigated. I will never purchase Magic Chef products again and want my experience to be heard. I contacted customer service about this situation and didn't get anywhere. However, if my home would have burnt to the ground, I wonder if the fire department and insurance companies would have received better response?

Magic Chef microwave seems to have a mind of its own - turning itself on and cooking, then turning off on its own. When it turns itself on, it won't allow us to turn it off unless we unplug it. Scary to think that it could cause a fire. This just started on 11-18-09.

We own a three year old Magic Chef over range microwave model number MCO 153UW. On any setting, it runs for one minute and then shuts itself off completely as though there was a power failure. About 15 minutes later, it turns itself back on and is ready to repeat this defect. I was very interested to see so many consumers with problems concerning Magic Chef.

After having years of good experience with a Magic Chef range, we purchased a Magic Chef microwave (model MCB780W) a year ago. One evening while we were sleeping, the unit turned itself on and ran all by itself! The next morning, we unplugged it, let it rest and replugged it to see if it will happen again. It did so until we had time to go buy a new one, we had to unplug it after each use. One day while I was home on a weekend, we tried leaving it plugged in and it was fine. From then on, it worked solid for about a month and then the same issue emerged. Now it won't engage at all, so we need to replace it. Interesting to see that others on this site complained of the same issue, but yet there's been no recall by the company.

The microwave turns itself off and on, so we have to unplug it because we are afraid a fire will start. This was a Magic Chef which is only two years old.

We bought a Magic Chef over range microwave unit in Autumn 2007. The model number is found inside. The date of manufacture is listed as July 2007. The model # is MCO 153SF. We are not aware of the unit starting spontaneously as other users are unfortunately discovering. However, if we attempt to cook bagged popcorn, the microwave shuts down and goes to sleep for a few hours and then returns to use. We note that attempts to cook popcorn produce some steam. (Could it be the steam is condensing on electronics in the M.W. and causing them to short-out the unit until it dries of its own accord?) We are a family of 7 children and parents. We have not contacted Magic Chef or Home Depot, where the unit was purchased concerning the problem, as we simply do not have the time to complain.

I bought a Magic Chef Over the Range Microwave oven on August 12th, 2007. It has for the past two weeks been turning on and running by itself. I see that there are many complaints on this particular item. I want it replaced with a different model. So far, no damage has been to our home. We are out of a microwave at this time because we now have to leave it unplugged. We are in fear of something happening.

I have a Magic Chef over the range microwave that is less than 2 years old. While on our internet site, I discovered a lot of consumers that have the exact problem with their microwaves as I do. It will turn itself on and off. I have unplugged the microwave to keep it from starting any fires while I am not at home. Since all others have failed in any attempt of having the problem corrected, I agree that it should be recalled. Does it take someone's home to burn down because of the faulty oven to get a recall? What is the recourse for the consumer to protect ourselves and to ensure that this product is not sold anymore? I have been lucky that I am home when the microwave has gone on. I have to leave it unplugged and only can use it when I am home. I have kids in the house that wouldn't know what to do in the case of it turning on and could be a very tragic circumstance.

I purchased a Magic Chef over the range microwave and have noticed that it turns itself off for no apparent reason in the middle of a cooking cycle. The clock on the unit is never right - partly because it turns itself off and back on. We originally thought we may have faulty wiring in our home. We checked and found there is nothing wrong with the wiring. I'll admit I haven't attempted to contact the manufacturer or the store where I purchased the unit. I found too many complaints online of other consumers who have already fought that battle to no avail.

I see that many others have the same problem with the Magic Chef over-the-range microwave. It will automatically come on, clock rests, etc. Home Depot won't service it (it's not ours). Magic Chef won't service it (it’s just our name). Why isn't there a class action lawsuit yet?

We had purchased a 10 cu. ft. fridge in 2005. That one failed. We then went out and purchased another one in June 2008. That one has now failed. The compressor is gone. You get 5 years on the compressor, but only if it happens within the 1 year? Huh? What kind of business are they running? Are they not concerned about what customers have to say especially in this economy? I myself am going to write to every negative website I can find on them. Oh, and by the way, why is there no place on the website to contact them?

Magic Chef over-the-stove microwave oven turns on by itself and becomes very hot to touch. It stops working in the middle of a program cook cycle. The clock rests frequently. I have had to disable this microwave for fear that it will turn on while I am away from home and start a fire. Home Depot will not return the item and Magic Chef will not service it as they stated "We just label this microwave, we do not manufacture it." I purchased this microwave less than a year ago (11/2008) and now I must replace it without any warranty. This is a life-threatening hazard as it is a fire risk. It should be recalled and taken off the market. Magic Chef should be held responsible!

After researching the recalls, we discovered that many people have had the same problem with their over-the-range microwave - it turns itself on. There are numerous complaints logged in online. Many of these people have contacted both Magic Chef (and got a run-around) and the stores where they purchased the microwave (Lowe’s or Home Depot). Neither has done anything to help. At the minimum, it should be recalled before people die.

I bought this range microwave over at Lowe's on Thanksgiving weekend 2007. It wasn't installed until about April of 2008. I used it for about 6 months before it started turning itself on. We would be in another room and hear it turn on. I walk in and it had started itself on the popcorn setting. Also, any time I would cook anything on the stove that produced steam, the entire control panel on the microwave would become unusable. It would totally freeze up whether it was in use or not. I couldn't cancel, start, nothing! I would just have to unplug it.

I have owned the Magic Chef microwave purchased from Home Depot for about 2-1/2 years. It is used minimally, approximately 2-3 times a month. And now it is not working. When I called Magic Chef, I was told that they do not service this microwave (MCD990SC) because they don't make it and they only put their name on it. It seems from other complaints that it is common for Magic Chef to not stand behind their name. I'm positive it will cost more to fix it than to purchase a new, non-Magic Chef microwave, so against all my wishes this one will go into the dump. I suggest not buying Magic Chef as they will not stand behind products with their name on them.

A week ago (week ending on 7/31/2009), my microwave began turning itself on and off. This action has been happening since. I had my daughter go online to find where I can call to check on my warranty, and she ran across many testimonials about fires occurring due to the same products made by Magic Chef. I have only had my microwave for 2-3 years, and it was purchased at a Home Depot in the area in which I live. I would like the microwave either replaced or repaired at no cost to me, and I would like the manufacturer to recall the "over-the-range microwave."