Link Interactive Reviews

A few years ago I was Googling smart house technology and I found Link Interactive. I'm an electrician so it was easier for me to install the system. I like to do-it-yourself in a neat way and still get all the bells and whistles of a high-end sensor system. I've had them since 2012 and it makes me feel more secure and safe, especially for my wife. The full smart system gives me a peace of mind where I can watch the house through cameras and monitor the thermostat and without being there. It’s like I’m there but I'm not.

The actual equipment Link Interactive had was the one I was specifically looking for so it’s that IQ panel that I knew when I came out. I already had a lot at the start and before I installed the security system, I tried doing my whole system there for myself through the phones. Some of the recessed sensors that we had originally were the same size holes so I didn’t do any drilling. I did all that previously so I pushed the new ones in and tagged up the additional ones that we got.

Installing the system was pretty straightforward. I've been with Link Interactive for a couple of months and I chose them because of the reviews I saw on the internet. Also, the reps were very good and top-notch. All in all, everything's working fine so I feel good since having it.

I needed an alarm system. I don’t just buy things without looking into it, so I started doing a lot of research and it got down to Link, Frontpoint, Simplisafe. Lacey, the rep from Link who worked with me to buy the security system, was very patient enough to work out several different types of bills and different scenarios for me. She also had the patience for me to call back. It took a while to make my mind up and she dealt with every bit of that with the utmost in customer service. Link also gave me a better deal for the monthly monitoring so I went with them. The installation was very simple and it didn't take very long. Also, their customer service is great. I had a back door sensor that wasn’t working properly and they helped me out with that.

I've had the Link Interactive installed for my wife and we've had it for a month now. We went with them because of a combo of cost versus services. However, the installation was a lot harder than what I anticipated. It took a while setting up the control panel but whenever I called them, they were helpful for the most part. Even if they don't always have the answer, they still try. The panel that I got was brand-new and may have been released prematurely before thoroughly testing out all the bugs and issues. I asked them if they have a manual for it that I could look at, but they didn't have one out yet and even the techs weren't totally familiar with it. But it's a nice panel and I really like it. I got it all set up now with my preferences and everything seems to be working. Though there were two issues with the panels, they think that would get resolved and they're having another firmware update coming out soon.

I was looking for a home monitoring system for my 74 years old elderly father and Link Interactive seemed to meet all my needs so I thought of going with them. They had a promotion going on, too. It was a piece of cake installing the system but I had one minor issue. I was able to get a hold of somebody and they couldn't solve the problem but they said they'd call me back in 15 minutes. They called me back and figured out the problem. Then I requested that they shut off all the alarms because the alarm went off when there was a storm warning which is common in the area. My dad doesn't need to know when there's a storm because he watches TV all day. He knows when there's a storm coming and what the weather's doing.

I did a comparison with six other companies and based on my needs, Link Interactive had the best product for what I was trying to get done. They’ve been very good. They’ve called and been very responsive and they walked me through things. The product was delivered on time and packaged the way they said it would be. The install went fine. It was just a cut-and-paste kind of deal. I just followed the instructions and everything work well.

I found Link Interactive online and I liked their pricing. Now, I've had them for two months and the system seems to make my wife happier which is nice. The installation was fairly easy. I just wished they included more adhesives in case one had to come off, or I messed up on one and I had to take it off and the adhesive was no longer sticky.

Link Interactive's price was good. We've been using it for about a month and I'd recommend them. However, the installation experience was confusing because the instructions are horrible but they were good with helping. It feels okay since having it installed but I was confused if they're supposed to call in when it goes off or if once the alarm is put in, they don't call. It is because I've had my back door open with the alarm on then it went off and we put the code in but there was no phone call asking us if it was a false alarm.

I used to have ADT but I didn't like them because they didn't respond to alarms. For almost a whole year, they were charging me and they weren't even monitoring. They've gone much out of business and they were still taking money out of my account. So, I canceled them altogether. I did a lot of research on the internet, looking at different reviews and services. Link Interactive has a three-year contract, nevertheless, the cost of equipment and the monthly monitoring fee was reasonable. They had about three good reviews overall so I went with them and we've been using them since May 1st. Installation was simple and it has taken me 30 minutes to put up four door sensors and five room sensors. The guy who set me up was good. Overall, all the stuff came programmed the way it was supposed to and they worked fine.

All the devices of Link Interactive were easy to install and learn except the motion sensor because you have to make sure whether it's having the proper angle and it's able to cover that much area that you intend to. So all that was cumbersome for me. It took like two days for me just to set it up properly. But the rest of the installation was easy.

When my wife and I bought our new house, the previous owner had Link Interactive already installed. I did have to reload all the sensors because I had a new control panel. It was high-consuming, but it could've been easier if I had all the number codes instead of having to scroll through all the words to find the correct ones. I had to reach out to them to set it up and when I had to go back through and do it again. But, they've been courteous and able to help in a timely manner. I have peace of mind since having the system and I would recommend them.

With Link Interactive, I'm able to customize what I want and set it up on my own. The installation was very easy and anything I struggled with, I reach out to the customer service and they walk me through it. It was almost good with their reps. Most of them are knowledgeable and were able to answer my questions. But I worry a little bit more after recent events. I have one of the Alarm.com products and monitors my smoke detectors and listens for any of them to go off. I was about an hour and a half away from the house, I got an alert on my phone saying there was a fire in a certain area of the house where this monitor happens to be.

We moved into our house that already had the Link Interactive equipment in it and it was all set up for us. Their customer service has been great and they talked to my husband right through it and it was good. We're in a new neighborhood and never had an alarm before this, so it's good to know that it's there and I feel safer. We've been very satisfied.

I was looking for a security system and saw Link Interactive's website online. Based on other customer feedback that I had seen, I felt that the value and the quality of the service was probably the best out there. Their sales team was very good. The system was very easy to install, and when I called the customer line, they helped with it too. I've been using Link Interactive for about two months, and it's excellent, very flexible, and very easy to use. I'm glad to have it.

I had quite a hard time installing my security system. For somebody that's just the average person, that’s not so tech savvy, it's just a little complicated. I call Link Interactive for instructions and they are able to answer most of my questions but my camera still doesn't work. They were definitely professional and courteous when I call. They already sent me a new one but every time I try to set it up again, it's like two hours on the phone and still without a working camera. Even so, I definitely feel safe when I turn the alarm on. It’s now three months and it’s been great in spite of a couple of technical difficulties.

The house I moved into had a wireless keypad that was only used by Link Interactive and another company. Installing the device wasn’t too complicated. I had to call a couple of times to get some stuff squared away. Other than that, it wasn’t bad and so far, so good. I’ve been with them for two months. When I needed some help getting it set up, the team helped out with everything I needed to do. It went great.

I've been with Link Interactive for a couple of months now. It was more advanced than the other providers that I was looking at and it had really good reviews. Installing the system was pretty easy and it took about an hour. The instructions were okay. I've been pretty satisfied with the features too. The only thing was that I purchased Link because it seemed more advanced than the other systems. However, I can't figure out how to operate some of the features I was really looking forward to.

My friend suggested Link Interactive and I picked it up. It was one of the cheaper security providers and I also heard that the customer service is good although I haven’t used it yet. The device was an easy installation and I did most of the set-up, but I had to call customer service to link it with the command center. They integrated it and turned on my account. I got my answers and I find it convenient. It’s good so far and I would definitely recommend it to my friends.

my sense of security has increased since the installation of my Link system. I decided to sign up with them because of the prices on them since it's more direct. It was easy set up the system and it was labeled clearly. Moreover, I had positive interactions with their representatives. They had solutions at my first call.

I needed an alarm for our insurance. I run a phone shop so, I have a lot of used phones and electronics. I went online, found another company, they’re number 1, but they were kind of expensive. And I found Link Interactive, number 2 on some list. I called them and the price was good so I went with them. I’ve been using their since March. It works well. I like the fact that we can do individual codes. So now, I know if somebody comes in, I know who it is. And the alarm.com thing is nice, too, being able to arm it from that. So, I’m very pleased. Whenever I call and have an issue, the customer service is perfect. But the installation was a little more difficult than advertised. I had to pay a guy to install it. But besides that, I’m happy. It’s an all-around good company. I’d suggest them to somebody else who needed an alarm system.

I was looking for a smart alarm system that I could install myself and found Link Interactive. Setting up my Link Interactive system was fairly simple. All the sensors came preloaded. So, once I identified which sensor went in which door, I mounted it. I've been using Link Interactive for about two months now and the difference between Link and my previous security provider is like night and day. While my previous provider was from a number of years ago and it's hard to compare, my experience with Link Interactive has been good and they have been responsive when I text them service tickets.

Link Interactive was the only one that was full DIY from the state of Oregon because the ones that are technically DIY will still send a tech out and I don't want anybody else to come here. I installed it on my own and the instructions were really user-friendly. Even down to renaming the sensors and the device itself, so that I knew where they were, has been super easy. Also, I didn't have to pay for a tech dispatch to have it installed. I had home automation with my previous provider and I really enjoy being able to change my thermostat, turn on and off lights and stuff like that. The only thing I lost is the ability to ignore my door sensor that's in the middle of my house and I can't turn that one sensor off. I haven't had time to call support to find out if it's possible. But the two reps that I've dealt with, so far, have been very knowledgeable and professional.

I liked the customer support interaction I got from Link Interactive during the sales process and the price was good. I also liked the features. Basic protection and mobile support were the biggest features for us, just making sure we felt secure and then the ability to support the system through a mobile interface on a smartphone. It was easy installing the system. It was all peel and stick and the instructions were straightforward so we all set it up in a span of two hours. When I had a question around some kind behavior around one of the setup instructions, the reps were able to answer my question in about 10 minutes and they resolved my issue.

The Link Interactive security system was super easy to install. It was all wireless and the customer service agent walked me through it all. We just had one issue with them about sensors however, they’re quick to resolve it and gave me some troubleshooting ideas for it. They’ve also been helpful, friendly, supportive and expedient with answers and calling me back. The pricing, the customer service, the packaging and the deal were the reasons I went with Link Interactive and they've far exceeded the other company, ADT. The customer service was willing to work with me and we've had peace of mind and a piece of security since installing the system.

I was researching a lot of companies online and Link Interactive had some of the highest ratings. Also, they were convenient and when I called them, they were very professional and friendly. So I went with them. Our house already came with everything built-in. So all I had to do was call Link and they just activated it for me. I've used them for about five months now and I definitely feel more secure having their security system. I'm very satisfied.

Link Interactive has a doorbell camera, and I've been using the system for a month already. Everything was okay. However, the doorbell was the most difficult thing because I would have preferred to have had that professionally installed. The screws on my old doorbell were too long and extra stuff had to be done to it. If people want Link Interactive, the service should offer a professional installation. But aside from trying to do the doorbell, everything has been fine and their rep has been friendly..

Link Interactive had good reports so I decided to give them a chance. The system package I got was what I needed at home and it was easy to install. I had ADT before and compared with my system now, it's been good so far with Link. I've had it for a few months now and I feel safe. It's been a great experience.

I went to Link Interactive since I have good trust in Costco. I got the door sensors and window sensors for security although I have some other backup systems as well. The installation process took about a couple of hours since I had to dismantle and call for help and the rep was very helpful. I’ve been with Link since 2014 and it's not bad, but sometimes the motion detector has not been detecting the motion. I did some testing by myself and it started working a little bit, so I thought it was working, but several times I saw somebody walked by but nothing was triggered. I've had this issue just recently.

I had ADT before and I wanted to have a system upgrade but it was going to be $1200 or 1300. I was able to get it and more equipment a lot cheaper from Link Interactive. The door sensors were defective though and they were going to send the replacement out in the mail. It has been a month ago but I haven't received it yet but other than that it's been okay. It is easy to setup and does what it needs to do.

Link Interactive offered the same monitoring service at a lower cost compared to the competition that used the same system I already had. Installing it was pretty straightforward. I already had a system installed and all I had to do was install the cell card so, there wasn't much to it for me. I called to get some instructions on the cell card and they were friendly and helpful. It didn't take any time to get through them at all. The major change since installing Link would be the savings. It was an easy, pleasant and overall positive experience.

Link Interactive is a great company. I've been with them for about five months and their customer service is really nice. But installing the system was a little confusing because there wasn't a ton of directions.

Installing my Link Interactive Security System was easy and their team was very helpful. I've had the system for six months and it has made me more comfortable if I hear something in the middle of the night. Also, the fact that I can turn the system on and off by phone has been my favorite feature. Working with Link Interactive has been great.

I've had Link Interactive for four years now. They were the cheapest option that had online automation and they were also hooked in with Alarm.com. The first time I did the installation, the instructions were detailed and labeled as to which sensors went where. It was an easy process. I just replaced my panels so I had quite a bit of an interaction with Link recently trying to get all my sensors converted over to the newest panel. However, I had one little issue with the device I had and I didn’t particularly get that resolved. I ended up having to resolve that on my own by buying a repeater that I didn’t necessarily know I was gonna need to have. Other than that, with Link, it was much nicer to be able to lock or arm my house from my phone when we forget and to know whether anybody’s been in the house by the time we get back home. Overall, it was a pretty reasonable way to get a security system.

Link Interactive is our first security service and it was my husband who researched them up. We just started having them March this year and so far, it's been really good. The installation was straightforward and a little easy and the instructions to install it were very good. Plus, when we had an issue on a Saturday night, the reps actually picked up and helped us. So, we really like the service. I don't have any complaints with Link Interactive.

I first heard of Link Interactive from my co-worker. I like the back end that they use Alarm.com. Installing the system went smooth, except for the SkyBell cameras. It's not Link's problem or fault, but I have a front and back door so I needed two cameras and a digital door chime, which I didn't know there was a compatibility factor. After purchasing everything, I had an electrician in my house at least four times trying to figure out the install and it's still not 100% right. Link has been helpful, but when I needed them I have been calling them on a Sunday because of my schedule but they are not open on Sundays. I get more notifications since installing the security system. It's great and my wife likes it. If I moved and I had to do it again, I would use Link Interactive again. They've been fair and straightforward.

Link Interactive was the second highest rated alarm system when I did an internet search, but the combination of their monthly charges and what I was getting in return for that was my deciding factor to use them for my home. Setting it up, initially connecting it and getting the system up and running was easy, but then I started having problems where sensors were misconfigured. So what was happening is it was thinking that the door sensor was the motion sensor and it was not even working and I figured a couple of those things out slowly as I used it for over a period of three weeks. It took some tuning, but we did get it set up. So it wasn’t a one shot easy set up because there were some misconfigurations on the way, but all in all, it wasn’t too difficult to set it up. But all the programming that the device came with initially when it was shipped to me, I had to do it again myself.

My Link Interactive system was pretty easy install. I get on the phone and I can program it. If I am out of town and someone needs to come into my house, they can use the last four digits of their phone number to get in. That’s really nice programming. The customer service team was also excellent. I had an issue with the garage door and though it took several times for them to get that right, they got it right. They didn’t argue though it was already past my contract. They also kept the price reasonable and they're cheaper than anybody else. I'm paying $29 for peace of mind. The system lets me know who comes in and out of the house and that’s great. It also lets me know that it's armed whenever I'm at work or school so that’s a real plus.

Link Interactive had a better price than the other provider and the sales rep was really good. Once I moved from sales to customer support, it seemed to go a lot more smoothly. The customer service rep was great too. They set up the system pretty easy for me to have the various sensors. Setting up was quirky because I used Angie’s List to make the order, so when we had to add the extra sensors it was a little confusing, but the representative I worked with was really good. There were a few minor mistakes as I read to him where the sensors went, but he was great and it was resolved once I made this report. The whole experience has been good compared to the provider I used previously. Also, Link Interactive been really good when I called for questions and in an effort to set the system up, they certainly knew what needs to happen. So far I would recommend Link Interactive to a friend.

Link Interactive was the first ones to call back when I sent in quotes to three people. The home security that was installed was easy but the business one was a disaster. I wasn’t very happy with that whole situation. They signed me up with the newest panel that was available. And the company knew that there were problems. It was a prototype and it did not work. So they finally sent us the 2G panel back and everything’s been working. But I still have issues. They didn’t delete some of the old stuff. And an old piece is still trying to connect with it.

My experience with Link Interactive has been good, so far. I went with it for all its options in terms of power and probably cost. It was a little bit cheaper than their competitors. I've been using the system for about three months now, and it was fairly easy to start it. I feel more secure with it and I can go to bed with peace of mind. It's been great in all aspects. I called them once as I needed some troubleshooting in the control system. I got a hold of them, they went over all the features, and everything was resolved. I'm satisfied with their customer service and the service itself.

The initial contact with the customer service rep of Link Interactive went really well. I like their cost, too. It seemed like it was going to be worth giving it a chance. However, I had an issue when it was installed. I wasn't able to get the Bluetooth connection up without using an admin code and that was quite a hassle. But I called the rep and he walked me through it and made sure it worked. Other than that, it's fine. I also like that Link Interactive is wireless and that I can pull down all the wires that were running all over my house from my alarm system before. The Bluetooth enabling and disabling that I can do from my phone is also convenient. Plus, their customer service is strong, as well. My experience with them has been great.

We have Link Interactive for four months as our home security service provider. A coworker has one in his house and said he's had good luck with the system so I moved forward and bought it. At first it was not great but that wasn't their fault. It was more of a WiFi connection issue but they provided me a free WiFi enhancer to make the signal stronger. I have a large house so I was losing signal by the time it went from one of the houses to the main panel and I only really use the system when I'm on vacation. They did everything in their power to get me back up and running. Also, I really like that I can use the system from my phone. We were having a lot of glitches the one time that we used it but even when we were gone, it recognized issues. It's good and I would prefer that it does that.

When we were researching a security company, two top ones came up. They were Frontpoint and Link Interactive. We had contact with both customer service departments, and Link Interactive seemed like the better deal and the customer service was a bit better too. There are a couple of times that one of the bedroom sensors had gone offline. I've already called them about it once and it happened like twice since then. Other than that, it seems good so far. The service is great and we love the product, the panel that came with it.

My husband goes away a lot so we then thought of getting a home security system. There was a company who came to our house and we signed up with them. My husband that time did research and found Link Interactive online and cancelled the other company. He liked Link Interactive's pricing which was so much better than some of the other companies and their Z-Wave technology, as well. The system is great and we didn’t have any problems installing it. We also ended up having to order a couple more of window sensors from them.

We had an alarm before but we were happy with the components of Link Interactive and the way it operated. The price was also better, so we switched. The system was a simple install, which took 30 minutes to do. Then we had to switch our main panel out because the one we had wasn’t receiving the alarm and do alarm signals fast enough for my mobile phone. So, I called them and they sent us a new one powered by another provider. They were able to download old stuff into the new one and I had to wait 45 minutes for it to reprogram then everything went well. We have less worries since we had it and we don’t have false alarms. We're confident that the system is working like it's supposed to and it's nice to be able to sleep at night with the alarm on. It's great and wonderful.

Although we're not in a high crime area having a security system was a precaution because I have sensitive client information in the building. It was already installed and we transferred all of it from another provider to Link Interactive. We tripped it the first two times our office manager disarmed it because the code she had is a special silent anagram code. The cops came a couple of days in a row when she’s the first one here. I called Link Interactive and they said, "Oh that is a special code number." So, we changed hers. I was afraid by the third day that we were going to get a bill but the sheriffs don't do that. We were not using it wrongly but our manager picked the four-digit code that she shouldn't have text.

Link Interactive's system is easy to use and for the most part, I like the different home automation that's capable with it. It was very straightforward to install the system and the saleslady explained how it works. The only time I had to call Link after I installed the different components was to have them verify that these were tested and everything was good and then they made the account active. I have used their smartphone app and so far, it's been extremely useful and its functionality is pretty good. Overall, I feel better that the system lets me feel I got protection when I'm not home.

I've been using Link Interactive as my home security provider for a couple of months. Installing my Link system was easy but I am still having an issue with some of the windows. I had a problem with the board I had which stopped working and I thought it was the charger. So I called Link Interactive and they sent me another one. I was supposed to get some flat boards so I can get better reception on those sensors but I haven't received them and it has been over a month and a half. Other than that, everything has been fine and my experience has been good and painless.

There are still some things that are not quite working on the new panel so I called Link Interactive last week about switching the panel. The temperature doesn’t show up and it’s not reading my location. I’ve already sent back the new panel and I’ve had several conversations with Link Interactive already. They’re efficient and knowledgeable. The installation was straightforward but a little complex for the home installer. Still, it went well because I could phone support while I was doing it last week. Link Interactive have good equipment, reasonable prices and good customer service. Now I feel more secure in my home. I would recommend.

We did a Google search for the best cellular alarm system which has the actual communication with the cellular instead of landline with the alarm monitoring and I've had Link Interactive installed two months ago. We feel more confident when we're not home. It was easy to install and it was all pre-programmed. We just had to decide where to put all the motion detectors we had purchased. It was a no-brainer. I like the remote access via the smartphone. I've worked with them during the install and it was all very professional. Sales team was outstanding. Everything that was promised was delivered. I would highly recommend it and I already have to my neighbors.

The features of Link Interactive that I ended up getting were very good. I liked that I had a lot of control over the system. The price was attractive as well. The sales person that I first talked to was fantastic. He was very knowledgeable, responsive and he wasn't about trying to apply the pressure and close the deal. He was very patient. So, I very much appreciated that. The support team has been very good and knowledgeable technically and about their service, to help me get things installed.

I chose Link Interactive over other providers for their overall initial cost and monitoring fees. Installing my Link Interactive Security System was quick and easy. Moreover, their directions were clear and their team was really helpful in labeling the devices to what I wanted them labeled as. I've also been using their smartphone feature and it works perfectly. Since the installation, my overall sense of security has gone up. Link Interactive was exactly what I was looking for and it's a peace of mind to have their system.

I moved houses and needed a new system so I gave Link Interactive a try and been using it for about two months now. I like their home automation and the do-it-yourself security. However, the instructions are tricky. I've had quite a few calls to customer support. The company themselves and tech support people have been great. Things have eventually always get resolved but it sometimes has taken a few steps and tries. I've had to return a couple products and get exchanges. So being a bit of a techie guy and somebody who likes to tinker with things, I'm patient with that. But it has not been plug and play and forget about it.

I did an online search and I liked Link Interactive's combination of pricing and technology. Some of the things were quite easy for installation but I had some difficulties with some of the components. I had to get a couple of different ones for the SkyBell Doorbell since the first one was defective and I had some problems with the range from that to my router. All in all, installation was more difficult than I anticipated but I was able to get past all of those and work around everything. Sometimes it took a little longer than I would have liked but we were able to get around those problems with the assistance of the very courteous and generally helpful Link Interactive team. Overall, Link Interactive has a good system.

I’ve used Link Interactive for two years in my home and in the office. When you call the reps for a request, they respond well and they’re helpful. But the security system in the office didn’t work. It took a long time to figure it out. We were trying to configure based on existing wiring and it was faulty. We ended up going wireless. After we went wireless, it worked just fine. But the cameras are terrible and they kept on failing. We replaced them twice. They said they’re outdoor cameras, but they’re not. We moved our office and I called them to continue the security service but not the cameras at our office. We discontinued the cameras in our house too. They couldn’t do what we wanted. The cameras weren’t good enough so we chose not to do it. But we have them for security and it works very well. They’re linked to the police and that’s what we like.

I have Link Interactive for my business and in my home. I had them through SafeTouch for six years. SafeTouch tends to grab the cheapest equipment out of all at alarm.com and it does not serve my purpose. They're very limited to the add-ons. They might be too big in our area for their own good to provide the one-on-one service that I would like for my company. Equipment-wise, I get to customize what I want on my stores based on what my needs are. However, they can’t customize it based on what I want. For them, it was “This is what we got. Take it or leave it”. With technology changing all the time, it's always great to make sure that you're able to change those things based on how technology changes. We installed the Link Interactive Security System. It was very simple and good also. We made an error because we connected the wrong panels at the wrong stores but they just needed to be redone.

We’ve had a security system at our home for decades and we’ve always felt secure. And all we’ve done is step up into the 21st century when we went with Link Interactive. They're competitive than most companies in monitoring cost and more competitive in equipment cost. The smartphone app, which I’m very pleased with, is excellent but I also love the control pad that I got. I was provided instructions along with a couple of customer support calls which made the installation process easy. I had to call in on three occasions during the initial and post-installation stages and the person I spoke to knew what I was dealing with as well as can be. He didn’t require much of a dance to figure out an answer to my question and was also very pleasant so it was an excellent experience. Overall, Link meets my every expectation.

With Link Interactive, I could get out of a bigger contract and I could take care of it myself. We like the price that they have and it was easy working with them. It was quick and the installation was fairly easy. We use the Alarm.com app and it's fairly simple and convenient. I had a few calls with the tech support, where I needed a bit of assistance just because of the layout of the property and they took care of it very easily.

We're snowbirds and the security system is there just to protect the house while we're gone. The reviews in terms of service tipped me over to Link Interactive. Installing it had been pretty easy. Most everything was already there. I just needed to get the Go! panel tucked into the sensors that were already there. I called them for that and I didn't have any negatives with those folks. They were very helpful. I've been using them for two months now and I'm a happy camper.

Link Interactive got good reviews and a decent price. Also, I could install it myself and I didn’t have to wait around for somebody else to come stick things up and so we used them. I got the sensors up and some of it has to be fastened more solid than others like the door sensors and stuff with double stick tape type things. There was one question I had to ask that I wanted to make sure of and the customer service was very friendly and helpful. My girlfriend definitely feels more secure with it. It's a good system, simple, easy, and it seems to be responsive.

My husband and I were having a very poor time with Foresight Security, so we decided to pay them off the rest of the contract and go with Link Interactive. And Link Interactive has been great. The gentleman that we bought the service from initially was amazing. They told us how to hook it up from the beginning. The installation was simple and very easy.

Before I had Link Interactive, I'd be on hold forever with the other company whenever I call them. I've had literally waited 45 minutes for somebody to pick up the phone. If it was the monitoring issue, each company will pick up immediately. But for a service-type thing like an issue with one of my devices, they take forever. Four or five months ago, we switched. With Link Interactive, the wait time is a lot less. The sales person wasn't pushy, the pricing was good and the installation was okay. The person who helped me with my install was slow as far as getting the information, which was party my fault, but he was helpful.

He looked on the internet for better pricing and picked the top two or three companies. When he started installing the Link Interactive security system, he had to call a number for help and walk him through it but that didn't take too long. My only issue is, with ADT we had little stickers and signs all over the place. If a robber sees something like that or a dog, they'll try to go somewhere else. But we don't have those stickers with the Link Interactive system. Also, we’ve had the alarms go off because my kids forgot the alarm. How long does that have to go off before we get a call to get the password to see if everything is okay?

We've had Link Interactive for two months now. I went with them because of the monitoring price and the flexibility to choose what I wanted. I called with them with a support question and they helped me figure it out. Then they sent the box. It had instructions which I followed. It was pretty much all self-install and straightforward. They set it up a lot before they shipped it to me. I like the arming and disarming from the phone feature. My wife sleeps better at night knowing that if anyone opens the door, the security system is gonna go off. And when I travel, she puts it up and sleeps well knowing that its there. So, she’s a lot more comfortable. All in all, it's been a painless and convenient experience with Link Interactive.

I did a brief search on the internet and found Link Interactive. They were one of the first few that came up on the web and their website looked pretty good. I decided to go with it and see what it was like. I've been with them for two or three months and I like it so far. The installment was pretty fast, swift and it was easy to follow step by step. The guidelines were pretty instructive. I definitely feel more secure with the system installed and that's the first and the most important thing. Also, it's easy to see how secure your place is on a day-to-day basis. I can check on the status whether the home is secure from my phone. It's pretty good and easy to use right now.

The system was already installed when I got here because the previous tenant had used it. But to switch it over into my name was really easy and the representatives were all really nice, very helpful and informative. They even took the time to call me back and I didn't even ask them to. Moreover, Link Interactive was a lot more cost efficient and I felt like their prices were very upfront compared to competitor prices. It's very easy to use and I even get emails anytime there's this unexpected activity. So overall, their customer service is really good. I've really enjoyed having their service and I feel a lot more secure with it.

I've had them for three months now and the system is pretty easy to use. Their team was good. I had issues with sizing so they sent out some foam pads to help make sure that the sensors were lined up. Initially, I had problems with the adhesive for the sensors though. That was a consistent problem early on and I had to buy other adhesive to make it work. When I bought the glass break system, I was not told that you had to screw in sensors into my wall and my fireplace beforehand. They made it sound like you just place it in a room. It was just more effort than I thought I had to do. They should go into a greater detail about how each piece is set up. That could've changed my decision but it didnt have that level of detail.

I talked with some of the other security providers out there and I got a lot of descriptive responses in terms of military-grade technology but that's unbelievably so far off. I wanted to understand a little bit more about the communication, the process and how the interaction occurs. A lot of these companies have locked-in plans and I'd like to not have a three-year commitment but at the same time, I plan to own my home for three years or more. I understand that I own the equipment and I can take it with me.

I went out to Link Interactive and was just playing around. I said I want all these sensors and those kinds of things. The next day, I had the salesman from Link Interactive call me and ask me if I had any questions and concerns or anything like that. It was really cool that he called me back and it just felt like they wanted me to be a customer but not to be pushy or anything like that. They were with me before I even purchased it. They were there to answer my questions and if you wanted to try their products for 30 days and you didn't like it, you could return it. That alone is the reason why I want them.

Link Interactive suits my needs and cost, and they're feasible, too. We had some issues at the beginning when we got the system. They were upfront, helped out as much as they could. I got the system taken care of and it's all good. Everything's working as promised. I've recommended them to a couple of neighbors.

I've been with Link Interactive for a couple of months already and it's been a good experience with them. Their pricing was in line, wasn't the least expensive, but certainly not the most expensive. The quality was there and the reviews were all good. When I called, I had a good conversation with one of the guys who works there. I asked him questions and he was very helpful. Also, installing their security system was simple. However, one of the adhesives didn't hold, so I screwed it in. And then I had to call to get the window break thing set up, and they're very helpful. The systems seems to be working. It's good to know that if something happens while we're not home, the alarm will go off. It protects my family and I have no problem recommending it.

I looked around on various review sites and came to Link Interactive based on that. For the most part, customer service was really good. They were very responsive to all of my requests. They were proactive in reaching out and making sure that the system was up and running and that was setup correctly. The instructions were detailed enough. I just had to stick things on something so it wasn't super complicated. When I needed more information, I just went to their website and it was simply provided there for free. Overall, the experience was well-received. It was positive and seamless.

My Link Interactive system was a little confusing in the beginning, but as we started placing everything it became easier. One of the things that I would have like to have in the instructions is that when it talks about setting up the things that you put on the windows, it was not clear what's the distance that you could leave between the sensors. We were concerned because of that. Some of the windows had the sensors a little too far. We thought they have to be extremely close. So that caused a little confusion because we didn't know whether that was gonna work or not. But eventually we just did it and everything is working well.

I was upset with the previous company that I used and I decided that I was over with them and after a lot of Google Searches, I found Link Interactive's web page. They had a lot of wonderful reviews that didn't look like they were paid for. I bought all the equipment and they helped and talked me through the installation. It ended up being a lot easier to do than I had expected it to be. They also made sure that everything's up and running. The previous company didn't do that. I had an amazing experience with Link Interactive. Everything has been smooth, flawless and seamless. I am thrilled and happy with my new security system. It was so helpful and nice. I've already been recommending Link Interactive to people.

I've had Link Interactive for two months. Their experience was good and the service was great. They sent me the equipment and installed it myself but they walked me through the whole installation and helped me program it. So far, everything works properly.

Link Interactive is an all-around package. The price is competitive and customer support is good. Plus, they answered the questions and addressed the issues that I had. We installed it two months ago, and installing the different units was easy. The instructions that came with it were clear and well laid out. The one issue that I had was trying to turn Bluetooth on in the main control panel. I had to call customer support and even she didn’t know how to do it and had to look it up. We both thought it was in a weird area. She was friendly and explained it step-by-step, so that went pretty well. The initial sales calls were good, and I also had some follow-up calls and questions with the team at Link Interactive. I'm glad that we have it. We had a break-in so that’s why we ultimately got it. But I feel more secure with it there.

Link Interactive was responsive when I reached out to them. They were all good when I signed up with them and they did a good job explaining things. Their installation was a do-it-yourself deal and they talked me through it. There are a few hiccups here and there during the installation but overall it was really easy. Since installing their system, there's more peace of mind.

I chose Link Interactive because of a referral and their pricing. We’ve been using them for a couple of months and it was easy installing their system and it had detailed instructions. I feel a lot more secure since then. It’s been very user-friendly and affordable and it’s what I need and look for.

I like Link Interactive’s overall price, performance, and the customer service. I did the installation myself and it was quite easy. It wasn’t difficult understanding the instructions. Their customer service was very responsive. We had an issue with the system’s modules so I contacted them and we tried to troubleshoot it, but then they eventually sent a replacement module overnight. It was pretty quick. Their staff helped a lot with my issue.

I was researching different alarm companies after I didn’t want to go back to ADT. Compared to other systems, Link Interactive has the Z-Wave technology and I could add my own devices onto their network and they would support them. Installing the security system was also very easy. I did most of it myself but for the things I couldn’t, they guided me over the phone and got everything set up perfectly. Majority of the times whenever I order things, their reps are able to help me. I just ordered three extra sensors today and I called them. They programmed the sensors over the phone and I didn’t have to do anything but to stick them on the wall. I’m very happy so far and I’m all for Link Interactive. They are better than most, their prices are great, and their customer service is even better. One won’t be disappointed.

I looked Link Interactive up on the internet and decided to go with them because of the reviews and the new contract. The installation was real easy. The instructions were detailed. We like having the security system. It's been two months now and I'm not confident if it is actually being monitored. We accidentally set the alarm off the other day and we didn't receive a phone call. But then I'm not even sure if I've been billed yet.

I read from some web reviews that said Link Interactive was originally ponsored by Costco and that gave me some confidence there. Plus, it looks like they were the only ones that had a decent wireless security feature that was encrypted. The installation process was really easy. They just basically sent everything already set up, so I just had to plug it in. I was really surprised with how simple it was. I’ve had them for about two months and there’s been a significant improvement in our sense of security, like night and day. They're great.

I installed the security system that I got from Link Interactive myself. They send the equipment and then you set it up. It was actually pretty easy. I've had it for a couple months now and I feel safer and more confident.

The customer service that I received over the phone, and their price and simplicity made me go with Link Interactive. I received the device in the mail, read the simple instructions and put the sensors on my doors and got the confirmation email from them, so it's pretty simple. I feel better in my house with it.

I've used Link Interactive for about a month now. We'd actually gone back and forth with security providers. I was with Link and another company then I came back to Link and said, "Hey, Frontpoint is doing all these, and this is their price." They said, "Okay, we'll match that." The Link security system has been super easy to install, easier than I thought it would be. Setting it up was a great experience. I've even had some add-ons since my initial purchase, and it's been great.

I've been using their home security service for three or four months now. They were the best price. Cost plus ease, as far as equipment monitoring. Part of why I got it also is it's a self-installation. They mail you the stuff and you install it yourself. That way you don't pay for $500 to have someone come and install it. Not only does the system tell me when our alarm is going off, but it also tells me if there's a tornado warning in my area. I like it.

Very happy that staff was able to upgrade my firmware after a two day wait, so I didn't have to do it myself immediately. Unhappy that the wrong version was installed, I clearly specified the version I needed to match my TS1 panels which I upgrade using my 2gig easy updater. Now wondering how to get firmware in changed to match TS1 firmware.

We had another one before Link Interactive and we had a disappointing situation with them, so we decided to swap and we went with Link. The initial installation went very well. It's not brain surgery, I can handle that without any problem. But then we ran into difficulties with a couple of the sensors and with the distance that was involved between the panel and the sensors. So I spent hours and hours on the line with Link. It took us about three weeks just to get it straightened out. We had to buy additional parts that we didn't know we needed until we got them installed, in order to make it work. So, we had a bit of difficulty putting it in. But, it was simply a matter of trying to figure out why the equipment wasn't operating correctly. Also, Alarm.com called and told me that I have a sensor that's open but it was a false alarm. It wasn't the people that were involved putting it in. Their personnel were really great. It was the equipment itself.

I have been using Link Interactive for three months. Installing it was painless. The worst part was figuring out the monitoring devices, with all their numbers, and I ended up walking through the installation with a rep online. We set off the door and window sensors to get them added to the system, which was easier than me going around and pulling all the numbers off of them. The system came with online features and the app to unlock the house remotely. Most of the time, I unlock the system and turn it off with my phone, which is nice because if somebody needs to come over and do something, or if my kids get locked out of the house, I can unlock it from home or from anywhere, and that's been great. Their price was a lot better too.

We're an after-school program and we got Link Interactive in March since the one we had went out of business and the one they recommended did not do fire. Link assumed everything because our stuff was compatible and I've also ordered three carbon monoxides and one smoke detector but haven't got it plugged up yet. The gentleman I called on the internet where I did the internet setting called me right back and we had very good interactions. Anytime I've had to call them to ask questions, they’ve always been very knowledgeable and helpful. Everything’s good and they were able to tell me that we did not have fire on the alarm and what we needed to do and sold me the products at a reasonable rate.

We have Link Interactive for two months now. Their security system is easy to install and use. The alarm went off once and they were quick to respond, speaking with us through the speaker. We've had a great experience with them.

I am with Link Interactive for three months now. I have had Brinks before but I like that Link had the remote control with the phone and the ability to be able to control the alarm activation and to use the hardwired sensors in my house. My wife and two kids can arm and disarm the system with ease. It's a very simple task that gives peace of mind that our house is secure when we leave.

We were going through reviews and we had narrowed it down to a few options. Then, we found this deal on Angie's List. We got the full package from Link. We have eight door and window sensors, the smoke alarm, and two motion sensors. We have a lot of windows and doors in this house so it's always nerve-racking and I have a one-and-a-half-year-old so it's really helpful to hear if something is going on or if he flies out a window or takes off out a door.

I paid for Link Interactive about two months ago but as of yet I haven't installed it. I've been paying quite a bit for Vivint. So, I was looking for a less expensive option but still have all the smart technology and Link Interactive fitted the bill. They weren't as clear upfront though that it was a self-install and I'm not technologically savvy. I wanted a system that could take over the equipment that I paid for in my six plus years of using Vivint and Link said that we can use that system. But, I would have to install extra stuff and do the override and everything. If I had known that, I would have gone with the less expensive install-it-yourself option. There's a whole original install-it-yourself one that I looked into at a lower price but I didn't go with it because I wanted greater customer service. So when I went with Link, it was a good price, but I had assumed incorrectly that they would install it.

We were comparing different security systems when we came across Link Interactive. We wanted to do do-it-yourself because that was cheaper overall and we’ve been a Link Interactive member for about a month now. The installation was a little tricky, but we had our stepdad who has been a pretty handy guy. It took us a little longer than we thought, but most of it was just getting the door lock set up, but we finally got it done. The setup wasn’t terrible, but it was at least more than we thought it was gonna be.

I went with Link Interactive because of the combination of technology, pricing but mainly the fact that they were straightforward with their answers to my questions. Installation was a standard process. They mailed in a kit and I installed the sensors and set up the control panel with a fair amount of help from them. I had to call them several times about setting things up but it was not frustrating at all. I got in touch with them very quickly. Having the system makes me feel absolutely safer. I'm very pleased and am glad to recommend the system to friends and family.

Link Interactive was ready to deal right away and my experience is going wonderful so far. Installing the system was easy. Then I had one issue and when I called, it was resolved quickly. It's a good system. My wife has got a really good peace of mind now.

Link Interactive was referred to me by one of my friends and during installation, everything looked good without any issues. Their people explained everything about the security system and how it works. I'd recommend it to a friend and explain how the system looks.

We went to a home and garden show. My husband and I had been looking at a monitoring system that we could extend and build upon. The guy showed us all of the cool things that we can do with it and we said, “Man, this is what we need for our house.” We had to pay so much money down at that time to buy what we took with. Then the rest of the stuff was supposed to be part of the package and it was sent to us. It's what we paid for. Then you pay for the rest of the stuff as you want to build your system. Now, I've got the system but I'm not using it. It's not because I don’t want to. It's that I don’t have any place to put it up.

Link Interactive has great customer service. They’re US-based and there was no language barrier that you typically have with others. The security system is easy to install, they’re just simple sensors that you put on. Plus, their mobile app, the alarm.com is good and very intuitive. In the couple of months that I’ve been using them, my sense of security has gone up from 10% to 90%.

I was with Link Interactive for 30 days. I called two or three other places, and they were the cheapest. Moreover, they had good customer service. It was easy to install the security system because everything came in the box. We then took it out and stuck a bunch of things to the windows or to the doors, and put the motion detector up on the wall. Every time I called, somebody talked to me in the first one to two minutes at most, and I was on hold for one minute. Whenever I got on the phone with them, somebody always had an answer for me, so they helped out.

Link seemed to come pretty highly recommended by the opinions I read. I figured that I'd try it and if it wasn't any good, I'd try something else. We just have the basic thing but installing it wasn't too bad. And it's definitely better than paying someone to install it. The customer service has been really good. As far as a security system, I definitely appreciate the people's availability and I've never had to wait on hold. If there's something I need to do and hasn't done, they'll call to check on it. Having Link has been really easy, good decision and very cost-effective. Financially, it made sense and I feel like it's been a big improvement. We feel safer. I'm a new homeowner and of all the home improvements I've done, I've gotten the most bang for my buck in the sense of what I've gotten out of it. I'd recommend Link Interactive.

I went with Link Interactive for its price and ease of installation. It's simple and convenient, and I'm confident with our security.

Installing Link's security system wasn't too complicated. All the instructions were easy to understand and everything was packaged really nicely. I went with them because of the whole DIY aspect of it and not having a stranger come in to install everything. Their equipment seemed pretty good as well. I will be ordering more equipment next month as extra devices for my security. Also, Link Interactive provides an app for the phone and I use it every day. I like it. It's pretty straightforward and it's a nice interface. I also haven't had any issues with connectivity. I can easily pull up logs right there real time so it's pretty fantastic. I definitely like the portal on their website. I can see my invoicing and system information all in one place. On the whole, Link Interactive is very easy to customize and it's cheaper than the other major options.

I spent a lot of time researching the standard names in security. I found out that all alarms are mostly created equal and they all go over the same channels. For reasons such as the combination of the technology being offered, the alarm system itself, the price point, and the ease of acquiring the service, I availed of Link's services. I also liked the IQ panel Link uses because it's compatible with the Z-Wave technology for automation and stuff of that nature that comes at no cost with the plan that I got. The installation was very easy and pretty straightforward. I communicated with Link by email 'cause that’s my preferred communication. I had a couple of questions at the beginning and there were quick responses back and forth. They resolved whatever issues I had or questions. I've had Link for three months now and so far, it's been good.

I did my research about security providers and Link Interactive were ranked up in the top. I think it was top 10 or top 5, and I was impressed with their equipment and their pricing. I have been with them for a few weeks now. It's a nice system. Their technology is good and the setup is easy and simple. I read through the setup guide and it's kind of plug and play type. I have not gone by a video doorbell set up yet because I didn't have a wired doorbell in my house. I had to get that put in before I can put my video doorbell in. My interaction with them was pretty good. It was mostly through email and a couple of phone calls, but it's pretty cut and dry and simple.

We've been Link Interactive customers for a number of years. We've always been very happy with the company. I chose Link Interactive before because it was through Costco at the time though unfortunately, they are not associated with Costco anymore. But we called and talked to their customer service to say we wanted to buy a second system because we bought a second home in Prescott, Arizona and they took very good care of us. They seemed like knowledgeable, young and friendly people.

I was doing some research online for different companies and Link Interactive came up in the top three. I opted for it mainly because it was better priced and there was a promotion going on. I also called a couple of reps of different companies, but Link Interactive gave me a better advice. Even the customer rep that I spoke to seemed easier to converse with. And when I had some problems during installation, I gave them a quick call and they solved it within a couple of minutes. They took their time to walk me through the step-by-step on how to solve the various problems with my system.

I was looking for some smart home interactive stuff. Compared to other competitors, I was able to get everything that I wanted with the same features at a good price from Link Interactive. So far, it's been good. Also, the support has been great and everyone I’ve talked to for assistance or any time I needed anything, they’re always there and very helpful.

I was having trouble with a security service and then I go to another one and another one and I just had it. My grandson came across Link Interactive and he took care of it. He installed it very easily and this is much easier for me. In the other ones, you had to wait and you couldn't do anything until every room was checked. It was annoying for me but with this, I don't have to listen to all these sections going off and I can do it all in one place. The thing we're having trouble with is getting rid of the old ones off the wall. It's just terrible and I have to live with a crowded kitchen but I'd recommend Link Interactive.

I found Link Interactive online and got a security system for my business. Installing it was pretty easy and it's good. I've been using it for six months and I'm happy with it. I would recommend them.

When I ordered the service, the reps were very polite and knowledgeable about it. I decided to use Link Interactive since it's wireless and easy to use. Installation was very easy and I did it all myself. Link Interactive gave me the motion sensors and I put batteries in them and screwed them on the walls in my house, and they just started working. I armed the system when I left and at night, and it brought peace of mind knowing that my kids were sleeping in the house and if something happened, the alarm was going to let me know. It was a really good system. Everything about it was very easy. However, I ended up canceling my service after eight months. The security system wasn't exactly what I was looking for.

Installing Link Interactive was pretty simple and easy. I've been using it for about six months, and every type of sensor that you have to buy from them are overpriced, when with other security systems, everything is all-inclusive.

My alarm system was already installed when I moved into my house. The first time I had to contact Link Interactive was when I thought that the thermostat went out, but that wasn’t the case. They were willing to send me another one, but that’s not what I needed so I returned it. I spoke with them last night because the alarm.com app my thermostat was deleted and I had them reinstall it back. Overall, I love the system. But an improvement that they could add is instead of just having the option of safe and away, they should be able to add a feature where you can arm a specific section of the house as away and another section as safe.

Troubleshooting is tricky but the staff was relentless to get to the bottom of it. Equipments are not cutting edge but that's the byproduct of retrofitting. I feel very confident that remaining issues will be close very soon. Looking forward to add new options as technology becomes bit cheaper.

I had a different security system before but I can get the same quality of service for about half the price with Link Interactive. It was self-install and the instructions are great. The information on how to set it up is easy. I made a couple of calls based on setting up the system as I was supposed to and everybody was very nice, professional and helped me resolve my issue very quickly every time. It was an easy transition from where I was at. The system gives me peace of mind knowing I have it.

My daughter had Link Interactive first at her house and then we got it and put it in my mom and dad's house which was empty at the time. We wanted to have some kind of surveillance system in it to keep track with because we had it up for sale. The people we worked with have been very helpful when we hooked up the system at mom and dad's and when we've had any questions about how to work with the different components. When we sold the house, we thought that the people that bought it were going to take over the system but they decided not to, so we took that system out. We transferred both systems over into our name and that was very seamless. We took over both contracts and now we have put two contracts into one. All we need to do is get the components put together.

I happen to see Link Interactive and it was DIY. The salesperson was very informative and explained everything to me upfront. I bought the security system for the cameras. I put it in and it was easy installation.

State Farm discontinued their alarm thing and gave a link to go to Link Interactive. The switch over was not hard and I installed the system myself. I called Link to walk me through the steps and their reps were most helpful. However, at first, they sent modules that should have been able to plug into our existing panel but it didn’t work so they had to send a whole new panel. So far, I've been using Link for six months now and the operation of the machine is not difficult. It is a little disconcerting, though, ‘cause it talks to you. There’s sort of a detector that if somebody moves in the office, it will say, “Office” and I’m like, “What?”

I’m happy with Link Interactive. I decided to use them due to some of the reviews that I saw when I was searching for providers on the internet. Their pricing was reasonable and installation was convenient.

I've contacted Link Interactive when I was setting up the equipment and they were nice. The installation was easy and I'm happy with the service so far.

Link Interactive's home security system is very easy to install, exactly as they indicated in the instructions, and if I had any problems, I could call customer service and they'd immediately walk me through the process. Everything worked perfectly. I'd recommend it to anybody looking for a do-it-yourself home security system.

I was looking for an alarm system that can be bought outright and self-installed, and it said the system can be monitored through Link Interactive so I went through their website. Installing it was self-explanatory on the box and the system was exactly what I expected. A couple of people have called me and they have have been friendly and answered all my questions. So far, my experience has been good.

It's been about three months now since I started with Link. I liked their system's value for the price based on what competitors were offering for the same services. They have sent me a self-install system which came with very self-explanatory instructions and was very easy to install. I disconnected the magnets with the door sensors and they connected automatically with the control panel. They were also configured for the front and back doors. So as soon as I would disconnect the magnet, the control panel would tell me that the back door's been opened. And I can go online as well and rename them. Their control panel's also configured so that I can test all of the equipment. So if something is open or closed or not working properly, they will tell me.

I have Link Interactive for a couple of months now. I like their monthly cost and the initial investment. Installing Link Interactive was pretty much easy. However, one of the garage door sensors came back bad so they had to replace it a couple of times. I have to go back and forth. It was little bit cumbersome and painstaking but I eventually got it solved and their people tried to be helpful and friendly.

Link Interactive is relatively cool. However, every time there's a power outage, I don't get my security surveillance back up for at least 24 hours. Other than that, the product works very well. I'd recommend them for their price and the ease of installation.

Link Interactive was the cheapest security provider. We've had a positive experience talking to them when we were setting it up. They knew what they were doing. I’ve had the system for four months now and so far, I’m satisfied with the service.

So far, our experience with Link Interactive has been good. I had some problems with my panel but it’s on the manufacturer's side and it has nothing to do with Link Interactive. Nevertheless, they've been very helpful in helping me solve my problems. Installation was easy. They did all the work. They transferred my sensors from one to the other without me having to do anything about it. All I had to do was the Z-Wave that’s part of my old house. They even helped me out with that, too. My only issue was some of my sensors were reporting open after setting the alarm when in fact they were closed. They told me that there’s a problem when the sensor is too close to the panel and that the manufacturer’s aware of it and they should be releasing an update in a few weeks.

I chose Link Interactive because their prices were good and I really liked the customer service rep I talked to. She made me feel comfortable, understood what I was looking for, and spent the time it took to explain everything. It was a really good experience. I have five of the alarms on various sites. I actually go out and put them in. It’s pretty simple and straightforward installing them. I'm sure my customer has some peace of mind since having these security devices.

Due to their very fair prices and the easy self-installation process, I went with Link Interactive, and I've been with them for six months now. The sales guy and tech support were extremely helpful. And then, the one from customer service that helped me set up and troubleshoot the entire system stayed on the line with me for three and a half hours. He was really dedicated to it and that was really cool. Installation was very straightforward, but apparently, the sensors that I thought were going to be able to work with it, ended up not being able to. We never figured out why. I had to order some extra sensors which added some cost. But so far, so good. Everything stuck into place with double stick tape or screwed in very easily.

I found Link Interactive online and acquired the service in November or December. The product was actually delivered to my doorstep and somebody stole it. Link offered me a discount on purchasing the equipment but did not do what they should have done. I'm now stuck in a three-year contract and I still have to purchase the equipment and haven't had the ability to do that yet.

I used a different company's product before when I rented a home and now that I bought my home, I wanted to install the security myself so I chose Link Interactive. I called twice to explain what I needed and their rep gave me the discount. We've been using their system since last November and installation was straightforward and quite easy.

We were trying to do some research on the best home security companies and Link Interactive came up as number 2. We liked their price point as it was really good and they were offering pretty much all the services we needed. My system was very complicated and was hard wired with wireless and everything. Their staff helped me set it up and we were back and forth on emails and phone calls. We use our system a lot and it's something that we're comfortable with. It has definitely helped us. I'm quite happy with Link and really like them.

My superior sent the contract over for Link Interactive. Installation was a do-it-yourself process and there was not a lot of instruction. I had to email in, call them, and discuss how to do it, but it was simple once I figured it out. When reaching out to their team, I always email first, they would send it to a tech support person, and then phone calls are made to resolve the issue. However, Link only offers online help and doesn't send tech people out. The fact that they don't have outside tech support that makes calls and comes and takes care of things is irritating. In fact, I've been on the phone with them for over an hour this morning trying to figure out a problem. But other than that, Link has been helpful over the phone. It's been a satisfactory experience thus far and as long as Link is working, we feel good.

The price of the Link Interactive system is okay and it's easy to use. I've used Link as my home security provider for two or three months. It was nice and good with the Customer Service there. However, I only have one control pad and if something happens, I wouldn't know if I'm upstairs. Nevertheless, I will recommend Link to others.

The sensor on my garage door is defective, and I kept getting messages that the door was open. The "box" even made a loud beeping noise and there was a message that the sensor had been disabled. I have my home up for sale, and needed the problem addressed immediately. When I called I was instructed to leave a message and someone would return my call. I decided to call the other number I had because I did not want issues when someone was viewing my home. We plan to take the system with us and will contact you on or about the 23rd of March so we can disable or suspend it until we can relocate to another home. Thanks.

The reviews of Link Interactive were superior. I've been with them for just a few months. It was a little bit difficult installing the Link system. Although I've considered myself tech-savvy, I had to look up on YouTube how to do it because it was a little bit above my head. I also contacted their customer support staff, and they were fine and helped me with all the questions that I had. Link has great customer service. I've had less worries since installing my security system.

Link Interactive was listed as one of the best companies so I called and I trusted the guy I talked to the most. The biggest selling point for me was I didn't feel any push to purchase something that was unnecessary. Whoever was working with me really wanted to make sure that I was getting what I needed and nothing too much extra for the sake of spending money.

My home was burglarized years ago. So, my friends in the security industry suggested that Link Interactive was the number one security provider to look at. I weighed all the systems out and Link at that time is the best one. Installing the system was pretty easy. I'm on my second home and this is our second system. It’s a great product and service.

I have an existing security system that was wired, and I wanted to get the latest, greatest technology, but I wanted to be able to use the existing sensors that I had. I was looking around on the internet, and one of the first home security service providers that came up was Link Interactive. I tried to learn some more about this company and I thought they were interesting enough so I gave them a call and talked with them about what we can do with my system.

My daughter and I set up the system and it was pretty easy. One time I forgot that I had the alarm on and opened the back door. So, Link had to call me to make sure everything was okay. Their response was really quick. My husband has to stay away because of his job, so he's not home every night. And it's just me and my daughter. When I have Link system on and my husband is not at home, I feel more comfortable and safe.

The sales rep was great and worked with me on a bunch of different things. I like the sales guy and ended up being very happy with Link Interactive and I thought I'd give it a try. I originally bought the 2-gig so we made concessions for some extra parts. Link Interactive was really accommodating. Plus, their tech set up my whole system on the phone. I'm a tech myself, but it was so much easier if I let them do it. I mounted the equipment to the wall and powered it. The magnets just stick on the door with double-sided tape. Overall experience has been easy as hell and everyone I talked to has been good.

The installation with Link Interactive system was a little tougher than I would have liked and we have a few kinks with the automatic door where I could work it from my phone. They had to send me another piece of equipment that would get me more signal and I had to pay the extra for that. They should have asked me some questions about how far it was gonna be from the control panel. But they were as nice as they could do about the entire time. The customer service aspect could not have been better. They walked me through steps and were so good through all the issues. Other than that issue, everything was great so far.

A friend recommended alarm.com. And then from alarm.com I was linked to Link Interactive. Link Interactive has been with me since I opened two months ago. I installed the security system myself and it was easy. All in all, my experience with them has been good.

Link Interactive had updated the equipment to like ADT Home Security. ADT Home Security required me to have a landline phone line but I wanted it based off of internet. I'm in a rural area that doesn't know of hi-speed so, I have internet by satellite. Link Interactive is the most interactive thing that I could get a hold of, especially within the short notice. I placed the order and the salesperson walked me through. The website for the security system offered numerous items and I don't really know what I need. I called them and said, "This is what I got. This is what I want" and he laid it all out there and we're good to go.

One of my friends recommended Link Interactive to me and now I've been with them as our home security provider for about a month and a half. The installation experience was very good and professional. We feel safe and secure, and I'm happy with the service. It's been very modern and very smart.

Most of the reviews for Link Interactive were pretty good and their prices were reasonable. I did the installation myself which was easy and I've been using it for three months now. I've emailed their customer service a couple of times and they're really prompt. They get back to me quickly and are usually helpful in responding to my questions. Their website also gave me a tutorial video and everything worked well. The instructions were easy to read, it's pretty dumbed down.

Link Interactive's equipment feature set looked good, the price seemed pretty reasonable and I haven't got through aggressive salespeople. The rep I spoke with was more into providing me knowledge as opposed to pressuring me into signing up with them. I did a self-install of the system and the only thing I had an issue with was the motion detector. But I messed around with it and it took me 20 minutes to get it properly working. Other than that, everything has been pretty straightforward so far and I recommend the system.

Link seemed to be offering more up-to-date equipment at slightly better prices. I did the installation on my own and had challenges, but I worked with them and it was okay. With Link system installed, I feel good. My system is on 24/7 and it gives me a peace of mind. Plus, all of my interactions with the customer service have been phenomenal.