Link Interactive Reviews

I chose Link based on ranking and technology. The salesperson that I worked with when purchasing the product when I called, was awesome. She followed up on questions. I had so much going on at that time and there were times that we were going to talk but I couldn’t. She was great about the whole thing. Installing the system was okay, but I would've paid more to have somebody do it. Otherwise, the system is user-friendly and I like the doorbell feature. We started in June with Link and we feel a bit more secure and comfortable.

Link Interactive was recommended to me by a guy who did some other work in my house. He even installed it at and did a great job. It was easy to use in terms of being able to open up the doors from my phone. Unfortunately I had a problem with it but their reps answered all of my questions and took care of everything. My wife feels safer with Link Interactive and I've never felt unsafe as well. I had a very positive experience and I would recommend it to somebody if they asked me about it.

I was doing an online search, found a list of recommended companies and I decided on Link because of a combination of cost and service. I have them for about a month now. Installing their system was easy. It was all peel and stick and loading up the main screen and hitting test. It;s also gone well every time I've had to talk to their team. They’ve answered any questions then everything is solved. Since installing the system, I worry less about leaving my dogs at home and leaving the house in general. It’s convenient, reliable and there’s this feeling of safety with Link Interactive.

We've been with Link Interactive for a month now and we have a motion sensor, a glass break sensor, and the regular door sensor. My husband did the installation and he said it was easy. Yesterday, the glass break sensor went off and it turned out that the Link people couldn't call the police. In the city where I live, you have to get a permit to do so but luckily my husband works really close to the house so he came over here and everything turned out to be okay. Still, they were friendly and it was really quick. We're usually gone for long periods of time and my pets are my main worry so it's good to know that everything is so immediate and quick. I have already highly recommended them to some people I know because it's easy and there's a lot of features per the price point.

I am pleased with Link Interactive. I searched online and Link Interactive is always ranked number one or two in the reviews. It’s a wireless system and installing it was very simple and everything was easy right out of the box. The instructions that came with the box were not great but the ones online were more detailed. It was a simple setup from there. I also used the Alarm.com app and it’s been very handy. It makes it very easy to set or make sure that I had set the alarm. We've had a big spike in burglaries and Link Interactive helps give me the peace of mind that my stuff would be okay. It was very comfortable leaving my wife at home because we got the security system.

I am very satisfied with my experience with Link Interactive. I went with them because of the thoroughness of their pre-sales support and the security system was easily installed in a new commercial location two months ago. We certainly feel more secure having the system and it has helped us accentuate new processes. Link Interactive has been thorough and helpful.

My contractor set me up with Link Interactive for my office space. He said it would be clean and streamlined, and it would meet my needs. Installing the system was fine. In emailing and in the portals, I felt that there were a couple of extra layers of that than there needed to be but it all worked. Once I called Link for help on my keypad and the support was great. The experience was efficient overall. We've been using Link Interactive for two weeks now and it's been working good so far.

I was browsing the internet, I read the reviews about Link Interactive and then I went ahead and got the system. The earlier owner of my home was using the same system and it was already installed at my home so we bought it again and it's been two months now. I added one more lock into my system and configured the lock into the system. It was an easy and straightforward experience. I called the team when I had to set it up in the beginning and they were really helpful. We just have to arm and disarm the system every time we go out of the house. Link Interactive has been great and their customer service has been excellent.

I did some research on the internet for different service providers and I compared Link Interactive to four different other companies. I liked the combination of services that we could receive versus a front cost as well as ongoing monthly cost. Installing the security system was fairly easy. The only difficulty I had was getting the cameras in the right place. I had to reinstall two cameras because they weren’t giving us the view that we needed. Also, I was having issues getting our cameras to connect over the Wi-Fi. The signal wasn’t strong enough so I had to do some reconnecting of the signal and some moving around to get things in the right place so the installation took longer than I expected.

It’s been a month since I've used Link Interactive as our home security provider. I found them on the web and I chose them over other companies because of the price. Installing it was easy and now that I have it, I have less worries. So far, everything’s good.

I did some research into different security companies when I was searching for my house and found a site that rated Link Interactive highly. I’ve had them for two months and the installation went easily. It was all self-explanatory, but they walked us through it. Their team was good and gave good customer service. They are helpful, reliable and accurate.

I had a system before but I replaced it with Link Interactive. Link had very good reviews and had functions like the video recording that I needed. I’m not good at doing things that well on my own, but I liked that I can install the equipment by myself without having somebody else to come into the house. It was very simple to do that. The instructions were very easy to follow and they also provided video tutorials which were excellent. The person who sold me the system and the customer support were really helpful when I had some questions regarding installing light sensors. The people at Link Interactive were really superb. I feel good that I have the system. We went on vacation and I was able to monitor things. Link is excellent and I’m very happy so far with the system and the support. I’m highly satisfied with my experience.

I came across one of Link's packages, read reviews about it and thought it was something worth trying out. I ended up calling them multiple times and they were happy to help. That’s pretty marketing and I always get that. However, we were almost going to get Frontpoint but when I compared all the security systems, I felt that Link Interactive's whole package, including their features of home automation and panel, was worth paying $35 for. Out there, Vivint or ADT are doing pretty much the same thing and I didn't feel worried spending so much for the same features and technology.

I liked the upfront cost of Link Interactive, so I got them as my home security provider after I heard about them from a friend. Installing my security system was great and I've had it for a month. My experience with the Link Interactive system was great overall and I feel safer and more confident in having it.

Link wasn’t nearly as expensive as other security providers and I didn’t have to have a phone line to use it which was nice. It's simple. We put in the system after we got broken into, and it gave us peace of mind. If we’re gone, at least there’s something that can notify us or some type of system is over the house while we’re gone. Installing the system was fairly simple, but the directions could have been a little clearer on things. We've had Link for about a month now and overall, I would definitely recommend them to a friend.

System components did not operate properly from first insulation. Glass break never worked, had to return motion detector and replacement failed also. Other detector having issues too. Could be a download problem, but I spent more time on the phone with so many phone calls. I did not want to be stuck in a three year deal with inferior products. Customer service was okay, people friendly, sometimes not that knowledgeable, but when I did not get a call back I knew it was time to cancel.

I chose Link Interactive over other companies because of the price. My interactions with sales reps were all positive and the install was super easy. Customer service is good. My alarm went off a few times, not accidentally, because my mother-in-law who was staying at home opened the door and I immediately got a call. There's peace of mind that comes with Link knowing that the family is safe. Great experience, great product, and great price. We'd definitely refer it to others.

I have cancer and I got Link Interactive because I’ll be here by myself sometimes. This thing is different from the other one I had. If I knew it’s do-it-yourself I wouldn't have ordered it because we're old. We had to put it in ourselves and we had a hard time over it and we're still having a hard time with it. It took us two months to get it a little bit started, but it's still not working like it should. They’re going to charge us for this, but they don’t come out to help me and that's not doing us any good cause we can't get this thing working right. I'm having some issues with it right now and I don’t understand it. I came and looked at who came to my house and it didn't even record anything. I like what it does, but I wouldn't recommend to a friend right now.

I've used Link Interactive for about two months now. They have DIY features, as well as good prices, so I went with them. Installing it was simple and when I needed help and called, it was easy having people to talk to. They’ve also called me a couple of times to ask about how the system is going.

I’ve been using Link Interactive for about three months now. They have a good price, ease of installation and the functionality was really good. Also, the app is through the alarm dock console. It’s easy to use and it’s very efficient. There’s one very tiny nitpick, though. The motion sensor is a bit inconsistent. I’m testing it at home, just moving around, and sometimes, it doesn’t activate. My understanding is when there’s motion, it will activate.

I liked Link Interactive's reviews online. This is my first alarm system and I’ve been using it for two weeks. I had a couple of questions with getting my door camera set up. I gave the representative a call and he helped me out 100%. The only thing I haven't installed yet is the doorbell because my house wasn't equipped with a doorbell before. So, I got to add a couple of extra things to install the doorbell. Other than that, everything was simple.

Link Interactive's customer satisfaction ratings on Angie’s List were considerably higher and their pricing was good. They also had a special that would allow you to get the most of the equipment you would need if you go ahead and agreed to the contract for three years. I installed the system myself and it was easy. I had a little bit of a mishap when I was first getting my equipment set-up and Link's team was very helpful and nice. I was really impressed. So far, I’ve been very pleased with Link's customer service, the response to the alarms going off, the price and the equipment, too. All in all, it was a stress-free experience.

I have been with Link Interactive since August, and so far, I’m not happy with them. When I initially contacted Link to get details, the main questions I asked were "How would I pay my bills? Is it through credit card, checking account, or automated like you take it every month, or can I pay every six months, monthly?" I didn’t want anything taken out of my bank account monthly and wanted to pay every six months because I don't keep up with my account. I sent them payment for six months at one time and then, I received three different invoices with different amounts. I also received an invoice saying that my payments will be taken out automatically. I called and told them that I would not give my credit information and that I made decisions based on the information I was given. They said “okay,” but proceeded to debit my account.

All security systems seemed to be on equal footing with only slight differences so the biggest factor in choosing Link Interactive over the others was mainly the cost. There are some things that weren’t very clear like the instructions for the panel configuration, but for the most part, the installation was great. Customer service was professional and they answered my questions. There were a couple of other things I forgot to ask, but just like everyone else, I haven't been rescheduled and it’s not critical right now. Now that I have Link, my tenants are more comfortable so that helps me.

Link Interactive’s price is reasonable and there are a lot of good reviews about the customer service and response time. The sales reps were good and everything went smoothly and straightforward. The self-installation was easy. Motion sensors needed drilling but that was the only drilling or nailing that I had to do. Everything else was stuck on with adhesive. Although it’s not yet armed, I have everything through the app so I can see. Everything's fine.

I’ve had Link for a couple of weeks now. I put the panel on the center of the house. Then I put the sensor on the three doors and the motion sensor is on the wall beside the sliding door. The Link team was very helpful. We’re having problems, though. When we try to disarm it so that we can go into our house, it takes too long. But, overall, we are now confident because we have security in our house.

I liked Link's fantastic customer service and have been with them for less than 30 days now. They did a great job listening to what my needs were and were very helpful. I installed the system myself and it was fairly easy. But I’m having problems with the system right now and it may be my WiFi or cell service connection issue. I received a message from Link saying that they were concerned so they themselves picked up that something wasn’t quite right. Other than that, they were professional and supportive. I would recommend Link.

We had a break-in before so I did some research to find a good fit for a security company and Link Interactive was one of the top ranked security service providers on several, different consumer review sites. The other two companies that I contacted prior to Link had a very aggressive sales strategy that was very off-putting to me. In contrast, the gentleman from Link was very helpful, explained everything, and took the time to answer my questions. I got calls right away and multiple calls afterwards. When I was about to decide on which company to go with, I called him back with a question and left a message, and he called me right back. So, I decided to go with Link based on that experience with them since the other two companies offered security services that were around the same price. I've been using the Link system for a couple of months now.

Getting Link installed was not difficult. The only thing that I had an issue with was installing the sensor because I'm not used to screwing stuff on the wall. So far, everything is good. I don't have that many features, however, it’s okay and I will recommend it to a friend.

I had done some research online and had compared companies. Link Interactive was one of the top companies that came up as far as reviews. The system was easy to set-up and use. Also, everything I got in the welcome package was labeled so I knew exactly where to put them. Our alarm got tripped once and they called. And it was a positive experience. Since having Link, I'm less worried about anything at the house. Everything lived up to the reviews, and I’m very satisfied overall.

I love Link Interactive. They’re awesome. I like their product a lot and the price is very reasonable and very fair. And most of the services have been good. The alarm panel where you punch in the numbers, it looks awesome and for that type of panel and service, the price was cheaper than most other places that I found. Install was easy. I just have to tape things on the windows and walls. They pre-setup all the sensors into the system for me so I didn’t have to do that. Customer service is excellent. I had an issue already and they took care of it pretty well. Having the alarm on and knowing that if something happens it goes off, especially at night, we feel safer. It makes my wife feel secure, too. I like the assurance, it's a good thing for us. I’d promote them.

I’ve been using with Link for three months now and they’ve been good so far. For the price, it does its job.

I've been using Link Interactive for over a month now. They have good reviews so I chose them over another security system. I bought the first system and later realized there was a better version and purchased that as well. Sent back the previous one and customer service took care of it. They didn't charge me for it or took hold of anything. They trusted me to send it back, which is nice of them. They also taught me a couple of things and it's been good. The customer service is definitely better than that of my previous security system.

For a month now, we’ve been using the Link Interactive system. Installing it was easy and I’ve had a very good experience with it as well as with their team. They answered all my questions. I definitely feel safer having it. It's just a little expensive.

I have been using their system for about a month. Installation was easy and I'm very glad that when I had questions they were there. I need to program it when I'm leaving from home and I'm always closing them just when I'm leaving. I had a very positive experience and I would recommend Link Interactive to friends if they're interested.

I got Link Interactive because of the price and services they offered. The installation team was polite and helpful. I had a fine experience with Link Interactive.

I did a lot of research online and I decided to use Link Interactive because I liked their product and customer service. I've been using the security system for a month now. I've dealt a few times with the customer service reps via emails with questions and they've always been very helpful and responsive. In particular, the rep, Steve, was great and really helpful. I followed the instructions when I installed the system and it was was easy and straightforward, and I didn't have a problem at all. I also use the app all the time. I'm away from home all day and the Link system makes me feel a little better that the little one and the lady can have the security system armed when I'm not there. It has been a positive experience with Link Interactive and I'm very happy with them overall.

I live by myself and I have to make sure I can monitor the house while I’m gone because I’m away for work a lot. I compared Link Interactive with other companies and based on their ratings on consumer guides, I went with them. I’ve been with them for four weeks now. I did the self-installation and there’s not an employee that can come out to help but it was easy and self-explanatory. However, the system will not be for everybody since not everyone is competent enough to install an alarm system by themselves. Nevertheless, everything went fine and smoothly. Each person I talked to on all the different occasions was helpful and they helped me right away and pointed me in the right direction.

I Googled Link Interactive and they have high reviews online. I’ve had them for two months already. The installation was simple, straightforward and easy. One time, I accidentally set the system off and the response was good. I don't have any complaints and the experience has been positive so far.

I found Link Interactive online and the reviews were good so I picked them. Installing the system was easy and it went well. I just needed to test the sensors then link it to the control panel. I’ve had it for three months and I feel secure. The system is working fine. An excellent experience overall!

I searched the web for Link Interactive and they were cheaper compared to other providers and I also liked the reviews about them. Majority of my interaction with their team was through emails so, it was pretty easy and convenient. They followed back up when they needed to, so they did everything that was expected of them. During installation, we simply followed the directions. We stuck everything on the doors, windows and wherever they needed to go so, it was simple. Overall, it's been a good experience and they've been helpful when I needed them. I'd recommend them to others.

The reviews online made me think Link Interactive was one of the better security service providers. I knew what equipment I wanted, the 2GIG and the cross-system, and they had it. I’ve had them for a month and the installation was easy. However, some things in the pairing of different items to the panel didn’t work well. We also had problems after problems and their reps spent hours and hours with me on the phone trying to get it to work and it didn't. So, I’m returning the system. I was sad about it but it is what it is. Nevertheless, their customer service team was wonderful. They were courteous, thorough, knowledgeable and helpful. Talking to them was the best part of my experience.

It’s been several months since I’ve started using Link Interactive and so far, everything has been A plus. I’ve always had an alarm system and Link gives me the security as one expects it.

I made a comparative shopping on Google on the highest rated security service provider. I ended up purchasing with Link Interactive. The installation was easy, the devices came pre-setup and I simply had to hang everything up. I've had their system for a couple of months now. I dealt with their team due to a couple of false alarms I've had and it was a piece of cake. So far, my experience has been good.

I've had Link Interactive for two months now and the service has been very good so far. I installed the system myself and it was easy. I had a couple of questions in the initial process about what to buy, how to buy it and what exactly I needed. They got back to me right away with their online chat system and it was a very good experience.

Link Interactive put our security system in our new home -- I have installed it myself. It’s been three months and it’s easy to use. It’s a very good service.

I’ve been using Link Interactive for about two months now as referred by a friend. My friend installed the security system and it went fine. I haven’t had any security issues yet, but it was very, very quick getting their reps on the phone and I had a great interaction with them.

I had Link Interactive as a requirement by the state of Oregon for a business that I'm using. The installation of the system has been quick. They're a great company to deal with and they have very good customer service.

The people that owned our home before had Link Interactive so I just used the company they had. Then we stopped for about a year then I kicked it back up. I chose them over other companies because of the price of equipment. They gave me the instructions to install the system and the process was simple so anybody can do it. It's also easy to use. And when I have it tested it worked. I've had them for three months now and my wife feels more comfortable.

My neighbor told me about Link Interactive because he uses them. I’ve had them for a couple of months. It was compatible with the hardwired security system that I had in place so it was not hard installing it. I did it myself but because I was trying to combine it with what I have, I had to call Link Interactive twice to get some tips. In theory, I should be activating my alarm whenever I leave, but I often forget. I had a great interaction with the team and they have great customer service and a good price. I recommend them.

My coworker told me about Link Interactive. Their price was reasonable and the system wasn't hard to install. I just followed the directions and called in so they could go through some steps with me. They're very customer service oriented, friendly and patient. They answered all my questions and took their time to make me understand. The system's more techie and user-friendly. I like that I can add more stuff on it, like the thermostat in the house and the air. I also love its accessibility. I can do it on a mobile phone through the app. Every time I'm not at home and either my wife or my mother-in-law put the alarm on, I usually get a notification on my phone just to let me know what's going on. It's helpful to know that everything is fine at home. Other services that I have with the home security system didn't have any feature like that. They'll give a phone call if something was wrong, but not a text message or notification via e-mail.

Link Interactive's salesperson was really good and worked with me to get something that was in budget and competitive with other solutions in the market. It took me a couple of hours to install the security system. I'm a relatively technical person, so it wasn't hard for me. But Link Interactive has reps other people can call that will walk them through and answer questions. The actual hardware and system all work really well. We feel a lot better and safer about how secure our home is. We also use the thermostat control and smart home features extensively.

I was unhappy with the company I was using so I researched online and saw Link Interactive. I've had the security system for six years. It's the same equipment I had from Vivint and when I switched to Link Interactive, I kept the same equipment. When I moved to a new house, I left the old equipment at the old house and I bought a new one.

I had Link Interactive for about a couple of months and I ended up returning and canceling it before it became permanent because I needed to take care of a family emergency. Their reps were very good and explained to me about the 60 days which I didn't know about and I didn't remember it. My experience in dealing with them was very good. They did a very good job.

I was looking for the best security online and found Link Interactive. We've had Link since July and we feel safer with it. They are very responsive and wanted to make sure that they help us. But, I didn't like the fact that I had to install it myself because it was a little too complicated for me. So we haven't installed all the components and haven't been using it to its full advantage. Then again, they had explicitly said that the installation was gonna be complicated. They also said that we would get locked in for two years, which is not fair.

We’ve been using Link Interactive system for a month now. We installed it ourselves, it was easy and I like it. We got a round doorbell camera and it was a pain to install. Afterwards, I saw that there was a skinny doorbell camera which would have been better because there’s a smaller section that had to put in an extra piece to get it to work. But my doorbell camera is not working right now so I got to undo it and see what I can do to make it work. We had a false alarm the other night and that woke us up but they responded quickly. I called tech support to figure out why it happened but their customer service said they weren’t in until later but they could take down my name and number. They just told me it was the garage sensor which we knew. However, their tech support never called us back.

I went for Link Interactive because of their price and what they offered. We ran into some difficulties and we tried to actually look up the video tutorials. But when we would go to the page it would say they did not exist. But my husband was actually the one who set it up and he said it was easy once he figured it out. Also when I spoke to one of the representatives and asked them some questions the rep was very nice about answering all of my questions. He also showed me exactly how to do what I wanted to do. My concern was sometimes the customer wait. I can understand that there's a lot of people that need assistance. Once it took like 15 minutes and then the call was dropped and I had to call back. But the system was great. I felt less worried when we had the system.

I researched on Google and found out about Link Interactive and they were really helpful on email. It was our first system and we installed it ourselves and it was easy. We also had a positive interaction with their customer service. We now have the peace of mind knowing we have the home security system.

Link Interactive had a couple of sensors that were a little bit better suited for what I had to do with my house than the closest competitor, and I’ve been using them for a month now. In the beginning, I did a fake order and my browser stored it but we changed it. I had two separate versions of what I had put into the browser since I used one at home and another one at work. They were both in the system at one time even though I was only using one of them. It got confusing because when I was at home and went back and looked at the order that I was thinking of putting in, it was the original rather than the one I had put in at the office.

I’ve been using Link for about a month and a half now. We're in a good neighborhood where I didn’t feel like I really needed a system but since I travel quite a bit, my wife wanted some sort of peace of mind. In case there's an issue, we got a system that works for us. So, I went with Link after seeing the ratings, reading reviews and talking to one of my friends who has it. But mine’s a totally different experience than what he got. I'm not happy with the system. I think there were a few things that were not done correctly that I wish were either disclosed or I wish I had known before.

It took at least a couple of months to get our Link Interactive system up and running. We had a lot of glitches. We had trouble with our panel and a smoke detector went off and then we were not able to get the alarm to stop. Then we were locked out of the panel for a while because we didn't know how to get into the panel. I didn't know the code and we tried all the codes they provided. But their customer service is good. Finally somebody figured out there's another code that we should try after lots of headache and calls back and forth.

Link Interactive has more gadgets and apps so I went with them and been using the system for about a month now. I had a little bit of difficulty to install some gadgets but most of them were fine. I just had to call them and the reps were helpful and they walked me through. I now feel more comfortable with the system installed. I can use my phone to check everything. I can look at the front door and lock it, and open the garage through the phone. It's pretty good and convenient. I would recommend them.

I've been using Link Interactive since the end of June. I liked their cost and customer service. The customer service that I dealt with was beyond any of the other customer services that I dealt with when I was quoting out and getting estimates from other companies. They definitely were very good with answering questions and addressing all of my concerns. They were very knowledgeable and quick to answer the phone as well.

We installed Link Interactive in the beginning of July. We decided to go with them mostly because of the cost and the DIY that they have. The installation was easy and was done in an hour. We've had a few interactions with their team too and they've been pretty good although there was one time that they didn't really help us that much about a Bluetooth issue and it didn't really get talked about. But everything else has been fine.

We wanted a company that didn’t require Wi-Fi and Link Interactive had a cellphone-driven program. Installing the security system was easy and they have very friendly, nice and helpful people in their team. We've had the system for two months now and it gives me peace of mind.

I did the installation of our Link Interactive system on my own and it was very easy. When we're at home and I have the alarm on, I am at peace that everything is okay and secure. Also, I like how everything can be controlled on our cell phone. And I will be purchasing some cameras to install on the outside and inside of the house too. With Link, security is downright easy and I would recommend them to anyone I talk to.

I've had Link Interactive for my business since May. Installing the door sensors was very easy. It’s just like a tape and I could put it in there. The other ones weren't really hard to do as well. But I had to have some help on installing the motion detectors at the high part to make sure it would record all motion within the right spot and I didn’t have a screw driver or a drill to help with that. It’s a good thing having as I can keep track of the employees who get in early or late.

I heard about Link Interactive online and chose it over another home security provider because of the customer service. Installing the Link Interactive security system was super easy. The direction of the help plays an interactive video if I don’t understand or I could call if I don’t get it. They will help you right away. The representatives at Link Interactive have all been very polite and great. I feel safe knowing that people are monitoring if the alarm goes off.

I first heard about Link Interactive as a supplier of a particular hardware system that I wanted online and I used them as my security service provider after reading the online ratings and reviews. I installed the security system myself and it was easy and simple to do. The few times that I had difficulties with the installation, I called Link and the reps walked me through these. I've had a very good experience with Link in the four months that I've used their service and I'm a little more confident in leaving the house.

Link Interactive is pretty decent. I've had it for about a month and I don't have any problems with them. Installing the security system was easy. I'm a computer nerd and I pretty much have a smart home. I appreciate the cell phone use and the geofencing. When you go outside a certain parameter from your home, it'll automatically send you messages saying whether or not your alarm is active. If you step outside a certain radius and you haven't turned on the alarm, it will tell you. I had to contact Link Interactive because I also had them turn on the garage door feature in it. They sent an email and they asked what type of garage door I have. I told them and they sent me the instructions and I activated the feature. The house is a little bit more secure because I now have sensors on my shed out back. It's a better, upgraded system from what I had.

The sales representatives of Link Interactive were nice but pushy. The package I was sold wasn’t really good. The self-install aspect turned us off and the panel didn’t look good. Also, the glass break didn't have enough information on what was needed for it. For what they were trying to do with the glass breaks, we weren't sold enough of these items. Other than their trying to sell us glass breaks, the consumer should be using the contact sensors as a cost-saving measure. All in all, we used Link Interactive for a week and our experience with them was short-lived.

We wanted a security system and got one from Link Interactive. The team at Link called once to check on me because they knew it wasn't installed yet. But when I set it up, it was easy. My framework is a little weird and I haven’t turned the alarm and I haven’t been arming it. I wanted to make sure my sensors don’t fall off before I deal with it.

I heard about Link Interactive from somebody who's from another alarm systems company that had to use it. For about four months now, I’ve been using it in my business. Installing the system was super easy, especially with no wires. I can also add on to it once it's up and running. Their customer service was the best thing about the whole system. I talked to the sales people that originally set up the system for me. They were very helpful in setting up and sending more stuff. Overall my experience with them was excellent.

We’ve been using Link Interactive for about a month now. I found them online when I searched for top alarm systems. I got it installed pretty easy and the instructions were all there. And if I had needed any help, I was sure I could get help easily too. I got to them one time when the control panel wasn't working. It was stuck because of some error but it was solved quickly. They’re really awesome on customer service. They are really polite about helping me with some stuff when I have issues. I definitely feel more secure with Link Interactive. We can go shopping outside and no one’s home and we stay out longer most of the time. Overall, it’s great service and I definitely would recommend to a friend.

I chose to have Link Interactive because of their price and I had a good sales experience with them. I was pretty much sold on what they all had to offer. And though the installation was dreadful since the instructions weren’t user-friendly, we got it done. The bigger mount needed to be on the door and I didn't know that so I ended up ripping the paint off my wall. It was tedious but they had the system up now. It’s running fine now and I have no complaints. It locks just fine, doesn’t make any noises and as soon as anything happens we did get that call so I know it works. It's doing its job and I’m happy with their service.

A couple of things helped us decide to get Link Interactive. The upfront cost of the equipment was lower than a lot of the other places that we looked at. Another cool thing was that once I paid my monthly fee I can still purchase more equipment whenever I want and the rate doesn’t go up. We struggled to get the door sensors close enough together so when we open the door it goes off. That was a bit tricky but we finally got it.

I was trying to find something reasonably priced and with Link Interactive, it was the cost combined with what you get for the cost that convinced me to go with them. We got video surveillance and 24/7 system monitoring. The rep had recommendations from me just describing to him what I wanted the system to do and he addressed every question with ordering. He has the system himself, and he would tell me what he does. He was really patient, thorough and very helpful. I was walked through everything by the rep who was incredibly awesome. My one interaction with them was one of the most positive customer service experiences I’ve had in recent memory.

Link Interactive has a very good service and fair pricing. I like them a lot. The system that I received has been good. I had a minor issue with one of the alarms where they sent me a defective part and when I called them, they sent a replacement out. I had ADT for a long time, and Link Interactive is just as good, if not a little better.

I like Link Interactive’s total package. Their rates seemed to be competitive on the lower end, their customer service seemed to stand out and they had good online reviews as well. The instructions when installing their security system were clear and easy. We have the app that we just turn on and off from my phones as needed. The only problem we had was that the system was all adhesive and a few units were sticking so the team had to send us out from replacement stickies and better-quality ones. That made the installation a bit of hassle. The team at Link Interactive were easy to work with and organized people. The only time we ever had to call in was for the additional adhesive and they took care of it, sent it out to us in the mail and it went fine.

Link Interactive was one of the vendors for the Qolsys IQ Panel 2 I was researching about. I had ADT for years and I had another house now. I had Link for about two to three months now and so far, I’m very pleased with the service. I’ve used to talk to tech support a couple of times and they all seem helpful and very knowledgeable. The sales process including online purchase for the equipment was easy plus installation was simple since it’s all wireless system. They put in the panels and it is real easy and very intuitive. In addition, the mobile app is good and does the job. Been playing around also with the geofence and it’s interesting. Plus, the pricing’s really low for the month ahead. I had a very good experience with them. And also my neighbor just bought a system like mine.

We were broken into and I got a security system from Link Interactive. I found them on the internet and they were rated very high in customer service. The security system is in a vacation home, so we're not there all the time. Installing it was very easy and I had the help of the people on the phone when I had questions. I’ve used it for a few months now and it's been a good experience so far.

From doing research online, Link Interactive was one of the top three security service providers, so I decided to go with them based on what they had to offer. I did a do-it-yourself install and it was pretty straightforward. I just had one question because I installed one of the sensors wrong. They sent out a new piece of adhesive and I got that corrected almost immediately. The best part was that there were no real changes in my day-to-day life since the installation about a month ago. Everything about my experience with Link Interactive was easy, quick and professional so I'd recommend it.

We've been using Link for about a month now. We like how it's customizable depending upon what you really need and we also like the equipment that you can get from them. They have a competitive rate as well. But it took a while of testing during the installation. I would advise future clients to check the kind of doors or windows they have because the sensors come in a rectangular shape that has a flat back. Some doors and windows have shims. So sometimes it's not so flush to the windows or doors and that might be a problem. Good thing for us, we found a way around it but we had to adjust that just to make it fit. Our doors had shims so there's a space behind the sensors, so it's not all that way flush to the wall. It's working though so we're good.

Link Interactive was very straightforward. It wasn't trying to sell me on other products. I just installed what I wanted and got it set up. But I've had to call them a couple of times about setting it up. Then after they put the sensors up they logged it all in. The reps were very knowledgeable and the interaction was very streamlined and easy. It's nice to have the system.

I have Link Interactive as my home security provider for three months and they were great. I chose them due to their do-it-yourself install. Most companies that come in and install it for you want to charge higher monthly service charge. Device installation was extremely easy. The only thing that really required some effort was just putting in the outdoor camera just because you have to go up a ladder but everything only involved is one or two screws. The garage door openers were kind of difficult and I had to call in and get help with both of those. Their guys have been knowledgeable, extremely professional and courteous. I'm completely happy with the functionality that's available. It does reminders and notifications and I had set the cameras up to detect motion and record based off of the motion that it sees.

I had Vivint before but they were so expensive so, I was looking at other companies that had the same type of equipment but not as expensive as Vivint was. We moved to our house in mid-May and started with Link Interactive then. We wanted a good balance and it had the same high-quality materials but wasn’t insanely expensive. The manager also granted us two full months of free service. They mailed us the stuff which got here within two days and we set it up ourselves. Normally, they pre-program everything but the whole detection thing you put on the door wasn’t programmed. I called them and they pre-programmed it. It took two minutes on the phone and it really was easy. It wasn’t bad at all.

My son always checks around for the best and we heard about Link Interactive through him. My son and his family live upstairs and I live downstairs. When he had a conference to go to Las Vegas, I was nervous and I got scared being alone. Even though I have a big dog, it concerned me so my son did Link for me. He installed it and put up the little Link sticky things on the windows and the thing out on the lawn. We've been using the system for a few months now.

I probably talked to 20 other companies and a lot of them were really pushy when it came to their sales tactics. It was really surprising because you don't see a lot of companies doing that nowadays. But it was just a different kind of experience for Link Interactive. The guy was really helpful over the phone when he first set us up. He was pretty knowledgeable. Plus, their price was pretty competitive and we've been with them for six months now.

Link Interactive was simple and easy to install. There was one minor annoying thing about the registration because we had to get something from the local police. It’s also annoying that it dings every time I open the door. There’s no way that I can adjust the volume even when it’s not armed especially when it’s early in the morning and everybody is still asleep. And I just want to go out and smoke without waking up the entire house. If they could change that, that’d be awesome.

I had Vivint in my old home for three years and then I just built a house and was looking into something more affordable but basically the same equipment. I started researching on the internet and I found Link Interactive. Everything’s good with the installation. I like them. It's maybe a little better than Vivint. I had a little bit of issue with the cameras but all in all installation was easy and their representatives were all great. We're in a small town but things happen in small towns as well and it's nice knowing when you're in town your house is armed in a way and you don’t have to worry about anything.

I have been using Link Interactive for about two months now and I like that they're mobile connected with the 2Gig. So far, my experience with the system's pretty good but the installation was a little tough. My husband and I are pretty IT savvy but the system wasn’t the most user-friendly and I wish I could've just called them to begin with and made them set it up for me. They say it's a DIY system but it's not very easy to set up so they have to do a better job there. Also, when I was going through the sensors that I needed to get my home outfitted, I feel like choosing which sensors to get is very subjective. I have a baby and the first guy I was working with didn’t understand how often I get up at night for a baby. He had recommended motion sensors and that didn't work. I called them back and they said he should've recommended this other thing.

I previously had an alarm system with Link Interactive. I've been with them for more than 5 years. It's very user-friendly and does what we want it to do.

I Googled the top security DIY systems and Link Interactive came up as number two. I was able to carry over my previous system with them. I had a LiveWatch which is almost the same as Link Interactive but Link follows through with troubleshooting the equipment unlike LiveWatch. Customer service is great as well as the technical support. Also, I like the services that they have provided compared to Frontpoint. I installed the doorbell camera and the two garage door openers. However, we had a lot of trouble on the garage doors and one of the sensors that I received malfunctioned. But we were able to get it going and it's working now.

I bought a new home but I was spending many hours away, so I got a security service from Link. There was a friend who was helping with the instructions on how to install the Link Interactive system. In a couple of hours we were able to go through everything and got it up and running. When I had issues with one sensor for the garage door, I had to call customer service a couple of times. After a few false alarms, I needed the sensor replaced with a new one. My interactions with the customer service went well. They were really quick and it was easy to deal with them.

I went with Link Interactive when the salesman told me it was going to be easy and it seemed to work out so I made a good choice. During installation, I read the directions, I stuck everything where it needed to go, and I turned it on. And then, I called up the company to activate it. I have two motion sensors and it tells me that I'm walking around the house. But it's been a nag and eventually, I'm going to shut that off. Other than that, everything has been good. Nobody else lives in the house and I'm never there so installing the security system is good.

Link had quite a few monitoring incentives, their price is very reasonable, and the system looked good. I got the system, put up the units, gave a call back to them, and we activated it. I liked the size of the contact because sometimes some of the companies have very large ones. For someone who knows a little about the system and the service, it was very easy to set up. I had to call about one of the motion detectors that wasn’t working properly and we fixed it over the phone. I also ordered the key attachment and the first one didn’t work. It would have worked, but the person didn’t seem to know how to give me instructions about how to use it because the second one was almost doing the same thing. When I called, I got a young lady on the line who said a different instruction and it worked.

I've been with Link Interactive for a little over a month. Their system seemed to have the most modern technical display that provided more modern day options that's combined with the best value of upfront expenses and monthly expenses. It was relatively easy to install. I was pretty confident that if most people can do it, then I can do it too. My favorite feature is the automatic cellphone shut off. When you return home, walk into the house and the system is armed, and you have your cellphone that is paired with the system, it automatically shuts the device off. I've had several questions during the course of using the product, and they've been responsive and accurate. However, there was a feature that was not as flexible as we thought it could be and that was a little disappointing, but it's understandable at this stage of the game. Overall, it's been a very positive experience.

I can call up and have a real person on the phone with Link Interactive. These guys and gals took the time to explain the system in a very easy way to understand. They were friendly, quick, informative, and helpful. The installation was a very easy set-up and straightforward. However, the screws that they supplied were very weak. Then the arrows on the hardware cannot be seen so well. It would have been nice if the arrows were different colors so I could see it when I'm lining it up. Then I would also like to see the monitoring price and the prices of adding services to come down a little bit. I would love to add a camera, but I just wanted a little bit added to my monthly payments. If they were to address this cost-effectiveness then they should provide me a promotion. Overall, it's excellent and I would recommend it.

Link Interactive's price was competitive with everybody else, but it was mainly the reviews I read that sold me. I got it also mainly because of all the automation features that I can add. The installation was simple and the instructions were not too difficult, but I have had a lot of problems with the system. I can't unlock the front door from my phone because it has the Z-Wave lock, which is always offline. I called them, it got escalated and they sent me a new one but it's still doing the same thing. They wanted me to buy an extender which I shouldn’t have to because it's not my fault it's not working. They should have sent me one. I tried to install the extender on Tuesday and it wasn't making the lock any better. I was on the phone with them and they couldn’t figure it out.

We wanted to get a new security system for our house and I did some research online where I got Link Interactive. I like Link's price and options and we've got them since March. I did the installation and it was easy. The instructions were self-explanatory. The experience has been easy and all good and I would recommend Link Interactive.

I've had the Link Interactive system since April and we feel safer with it. Certain parts of the set up were easy, and certain parts were more complicated. My doorbell connectivity cables weren’t the ones that the doorbell is supposed to be at. I had to re-rig it myself. I looked up some YouTube videos on how to do it and fixed it up myself. My wife’s brother came in not knowing that the alarm was on, it went off and I immediately got a call. They called the cops, but we were able to put a hold on it because we knew who was in the house. Their customer service team is responsive, pleasant to talk to and well-mannered. Everything is working well so far. Overall, it's great, but it takes time to figure it out and to follow instructions.

I liked Link Interactive's pricing. It was also very flexible to pick up everything and I could install the security system myself which was more convenient to me. The installation was little bit complex, but it was easy. However, there are some functions in the control panel that are not that friendly and I don't know how to use them. I need to refer to the instructions. It's nothing necessary though. Also, when I use the cellphone control, it always shows some error. The cellphone app is having a hard time communicating with the system. When I use the arming or disarming feature, it’s armed or disarmed, but the app always shows errors. Nevertheless, the system is reliable and very sensitive.

Link Interactive was one of the best security companies that always popped up across different sites so I figured it had to be good. Also, I chose it because others were a little more expensive and Link was all-around good service. The rep was helpful too. I had him on hold for a good week while I was doing my research. Every time I called him back with more questions, he would answer them. I'm happy with that point.

Link Interactive was listed as tied with another company for the number one system in 2016, so I got them. I own two systems and setting them up was very simple. I've had one of them for about two months and the other for about one month. I'm mainly securing the doors, windows, fire and carbon monoxide, but there's no doubt that it gives me a little better sense of security. I've called a couple of times, mainly over ordering different equipment. I had an error come up last week and they sent me an email on it. I got back in touch with them and we're working towards resolving it. Any kind of interaction that I've had with them has been very positive. So far, their customer service has been top-notch, so I'm pleased.

A friend of ours uses Link Interactive at their summer house in Florida. We were looking into new security and they mentioned how much they love it. There was a closest competitor that’s very similarly priced, with a very similar system but with the referral, we chose Link and we got the free month. The price was quite good and affordable and I prefer installing things myself because I don't like to pay for people to do things I'm perfectly capable of doing. We first got the security system at the house nine months ago and then we got it at the business after it went so well with the house.

Link Interactive has been my security provider since May. Their monthly plan, when compared to others, costs less and they're providing a similar functioning product. However, I've had difficulties with the Alarm.com app which allows me to monitor or control our home security system from my phone. I’ve called Link Interactive plenty of times and their responses have been helpful but the issues are still there. The app is hitting road blocks all the time. There are plenty of other companies who also use Alarm.com so I thought it was recognized, but their app is not that up to the mark. Nevertheless, it feels more secure having Link Interactive. It helps having it.

I researched about Link Interactive on the internet and then I decided to go with them. The installation didn't go well because the directions were not that good. They didn't provide enough information in the installation of the different sensors. I have windows that don't match what they show in their diagrams. Also, the tape that they use doesn't always work. It's not as strong as they think it is.

I've learned about Link Interactive through a website called alarm.com and I liked their monthly rate and the customer service. I initially talked to the sales rep who was really friendly and answered all my questions. Whenever I had questions, the Link representatives would help me out. It was nice to be able to email them and they were responsive. The installation was very easy and I've had them for about 3 months now. I am happy with the service and I like Link's system a lot better because it has the app which I didn’t have before. I can check on the phone and I use the app to turn the system on and off.

I did a Google search and found out that Link Interactive pricing was decent and the technology looked at least average, if not, above average level from the other systems. All the set up was easy but we haven’t set up the video camera inside the house 100% because I’m trying to figure out where to hang it and hide the wires to make it look nice. It might have been helpful to have an expert for that part. But everything else was pretty easy.

I found Link Interactive on Angie's List and liked their monthly cost compared to other companies so I went with them. When I placed the order through Angie's List, I didn't get an email back from them seeing that my order was being processed and shipped. But the installation was easy and it was a pretty quick process. I just followed the instructions and got it installed. I've been using Link Interactive for three months now and it's been great so far. I feel more secure with a security system installed.

The technology of the panel Link Interactive has was the reason I chose them. They are the latest panels. I've been with them for four months and my interactions with them have been good. I called once and the reps answered my questions. Also, installing the security system was very easy.

My daughter suggested that it would be good for me to have the Link Interactive alarm in the house. I've had it for two months now. My son-in-law installed the system, but we had a little trouble. We wanted to put a device on a specific window and then my daughter talked with Link and they told her how to put the security devices. They said that we had to move them around because apartments have old windows. My son-in-law did this and we don't have any problems. Everything is working. I put the alarm on when I go out of the house and I take it out when I'm in the house. I put it on at night when I go to bed and then I take it out in the morning. Link has very good customer service. I'm very happy with the security service and I would gladly recommend it.

Installing Link Interactive was very simple and pretty good. The camera was a little more complicated because I had put one outside and I had to run a power cord and power line through it, but it was common sense. The whole system works good and I feel safer. The only thing is the camera which I wanted at the front door and which I have mounted so I could see when a package is being delivered. I thought it would have a motion detector so if somebody does come to the door, the motion will activate and trigger the recording for a minute to see the package dropped. So, it would be nice to have a motion detector, so there’s any movement at my front door, it would record, and not that was just triggered if something happened, if somebody is breaking in. So, it would be a little too late. I’d rather see when it’s happening. But other than that, I liked everything else about it.

I did a search online for alarm systems and I got a phone call from Link Interactive very quickly. They were very informative, seemed to know what they are doing, and seemed to have a great customer service. The installation is cut-and-dry for the most part and really simple. A normal homeowner could do it with little trouble but I'm an electrical contractor so I’m a little more in tune to doing things like that. We're working on a second system right now and their customer service is really some of the best people I've ever worked with. They take care of any type of problem very quickly. We're a little bit more secure having Link. We had had one false alarm and three sheriffs showed up within 15 minutes.

Link Interactive had good reviews on the customer service and I already like the features of Alarm.com. I started using Link Interactive three months ago and it's been very good compared to my previous providers. Installing the system was easy and the customer service team handled questions very well.

I've been with Link Interactive for five months now. When I was putting in the garage sensors, I had a couple of questions and I made a phone call to Link Interactive. They walked me right through it and it was easy. Their reps were great. Compared to the last system we had in here, I don't have to worry that this isn't performing as it's supposed to. So now, I feel good. The system is good and I like it. They've also got new products coming out and we're gonna look at a couple of items to add on in the future. They came out with a narrow doorbell camera type now and that's good. Overall, we're really happy with Link Interactive.

Installing Link Interactive was very easy and it was do-it-yourself. But I had to call them because I was confused about one of the functions on the main system a couple of weeks after and it was a quick call time. It was very easy to find exactly what it needs that we do. It was a great experience.

Link Interactive didn’t have as many lengthy requirements for contract and it looks cheap so I chose them for a rental property I have as a requirement for Homeowners Association to be hooked up to a central monitor and system. I've been using them for six months now just to abide with the requirement. Their reps were good about customer service and following up. They send emails. Overall, my experience was fine and I'd recommend them.

I’ve had Link Interactive for three months. They have good customer service. Usually if you want something, they take care of you. They make sure they get it resolved right away. The system is also good, except for one sensor. I reached out to their customer service because there was a problem with one of the sensors in the main door. You can open it without setting the alarm off. They said we need to make sure the door is closed all the way. We’ve had alarms for 20 years, we know how to close a door and set the alarm. So I told them that I'll finish my three-year contract and move on. I can't get it to work right and it's certainly a concern if the kids come home from school and if somebody follows them in, the alarm won't go off.

I used to have Xfinity Home and the only difference between Link and Xfinity is the equipment. The speaker on Link's control panel is not loud. So when you open the door and the alarm is going off, if you're not actively listening for it, you might forget that it's going off 'cause it's just too low. That's one of the main issues. The second issue is the control panel I have doesn't have a separate keypad that you can get and put in another room. So I only got one screen and then I got to use my app for everything else, which is fine, but it would be nice to be able to have a keypad at the door.

Link Interactive has good features at a pretty good price for what it is and there are two features that were part of the reason why I chose them. One is its capability to recognize when I'm home and shut off. However, when I got my first unit, I ended up getting a new unit even if the Bluetooth part worked. I got that done and they sent a new one to me. The other feature that I liked is the under-duress password option, which I think a lot of other ones do too. It's when you're under duress and you say the password, they will automatically dispatch police. However, the Bluetooth feature somewhat renders the other feature moot because if I was ever there, under duress while I was coming home, my Bluetooth would shut it off so it wouldn't ask me for a password. I also had a good experience when I called to sign up for the service.

The sales reps have been good to deal with when I bought the Link Interactive unit. They have been nice when I talked to them on the phone. The installation of the security device wasn't too difficult as well. I've been using the system for almost two months now and I feel safer with it. I had problems with my motion sensors though. It keeps on saying that it's activated but I haven't been home for 45 minutes when I try to arm it.

I had contacted about 25 different people but I didn’t want to deal with the companies in Hawaii. I didn't know a lot of information about certain alarms and the salesperson from Link Interactive was able to fulfill those. He was awesome and was the reason I went with Link Interactive. He even left me his personal contact information and told me that if I have any problem, I could call him. It also seemed that the alarm system from Link Interactive was a good fit for my home. I've had it for about 2 months now and I still feel that way.

Setting up Link Interactive's product wasn’t as easy as I thought it would be. It was difficult wiring-wise and the instructions were terrible, but the reps were extremely courteous. Besides the wiring, the internal panel comes on when you disarm and it stays on until I press the button number 5. I would like that to be automatic, but I haven’t found the function. The equipment and price were the reasons I chose Link Interactive and all the ring tones for the door chime are my favorite. Plus, my sense of security is better than before I had a security system.

The person I talked to initially on the phone from Link Interactive was very helpful. Their team has been very informative as well. I'm not very patient, so they do their best. They're professional, accommodating, and dedicated. However, it's an out-of-state company and my husband had to install the system. I was sure he could do anything, but I actually didn't like that option. If anything malfunctions, we have to replace or fix it ourselves and the system had been going offline every once in a while. Our house is too big and they had to give me an extender and so we had to put it in the middle of the house.

I've been using Link Interactive for two months now. Installing their system was easy and we put everything up. However, I'm not totally happy with Link. Their sensors don't always work and I'm still waiting for customer service to get back to me. Furthermore, I felt that their team members didn't solve my problem. Also, their salesperson gave me the wrong information when we lost the alarm system. Nevertheless, having their system is good and you feel more secure when it is on. But, it has not been a totally great experience.

We had a different security service provider before, and in comparison, Link Interactive is good, so far. We went with them because the system is wireless and we didn't have to run a bunch of lines through the house. Setting it up was easy and simple. We've been with them for about a month now, although as far as billing is concerned, my wife says Link Interactive's is higher. However, so far, it's worked out pretty good.

Link Interactive's directions were good but it took me some time to set the tape switch up. It needed some more things to do on my side and I would have preferred if there was any person available to come and install it for these kinds of complex things. But the other things were okay and easy to do. Their customer service is easy to take a hold of and they give me a call back if they weren't able to pick up the phone. I've talked to a couple of people and both of them helped me in getting my equipment and getting the correct response for my questions. It's been a month and I now have peace of mind and I feel safer when I'm outside my house knowing that my house is secured.

I’ve been with Link Interactive for a month and a half now. It was easy to install and I installed it myself. It works so far because my house was broken in. They didn't catch the guy but he got to run off quickly. First I was going to go with ADT. And they came out and it's like $27.99 a month. And then they asked, "do you have a home phone line?" I said no. And then they said, “it's $52 something a month if we do this. And then if you want cameras, $58." And I'm like, "Why are you doubling the price?" And then I've got AT&T Wi-Fi at the house so I was going to go with AT&T plus. But I was leaving out of town for a job and they couldn't do the install until after I was already on the road.

Link Interactive was able to give us the biggest discount. And when I averaged out or combined all those costs upfront, they were able to provide what we needed for the lowest cost. The sales department was really nice. They worked with us and were really helpful and very personable. Also, they weren’t pushy or didn’t follow up excessively. I was comparing them to a lot of other companies at the time and they definitely stood out as being not obnoxious to deal with.

I was looking online for a security system and I found Link Interactive. They have a similar service with other providers but their price is lower. I’ve been using them for two months now. Installing the system was simple, however, I ran into one little issue. I called for help and they gave me pretty decent advice but I was also able to solve it on my own. My only complaint was they don’t tell you that you have a limit on how much video storage it has. Except for that, the system is what I expected.

My wife and my mother-in-law had Link Interactive at a previous residence in Illinois, for about five years. However, we sent back our Link Interactive and didn't even use it. I wish they had an installer in my area. I wasn't a fan of the directions that they gave as they weren't very informative to me and I was not pleased. For one thing, I feel they should give you more of those little adhesive stickers that you put on the back of the sensors because once you put that on the wrong way, you're just out of supplies. I got frustrated, put everything away, and sent it back. Then I got Vivint, a system that provided an installer and wasn't DIY.

My Vivint system went off one day and I was concerned about it, so I called to let them know and not send the police. They never even got a notification that it was going off. I was online 30 minutes and 50 seconds waiting before I ever got a human. Also, my system wasn't even working and they're still billing us even though I canceled it. I've had Link Interactive for a month now and the installation was great. The customer service representatives walked me through what I was supposed to do. They were very cordial, kind, nice and they didn't give me any hassle. It was a thousand times easier than with Vivint.

The person from Link customer service was awesome. I talked to him and he walked me through everything. I talked to someone else on the phone for installation and it took a while for everything to be connected because I had a different provider before. So, there were code issues because I still had equipment that I got from that provider. We were trying to switch the other thing over. But we’ve finished doing that. I’ve been them for two months and everything’s fine.

I've had ADT in my first house for a long time but I wanted something that I can control and set up myself. When I acquired another property, I decided to go with the Link Interactive system and get some experience with that. Ever since then I converted my main residence from ADT over to Link. It was really simple for me to figure out what was going on and program it because I already have quite a bit of technical knowledge and experience having worked in a number of technical fields. I have called customer service numerous times and they have been very good, but I have taken care of everything myself. I would recommend them.

Upon deciding on what security provider to use, I made sure there were positive experiences about the service as well as reliability of the product. Then I narrowed it down to two or three options and all of which seemed fairly comparable and a part of it then came down to price. I went with Link Interactive and I've been with them for about four to six weeks now. I've had no issue with them so far and my experience has been positive. There's a bit of a learning curve with adjusting to using it and understanding it fully. I had an alarm before but not kind of being able to control through apps and more flexible user settings.

A girl at work referred Link Interactive to me. I also read online and compared stuff. Link Interactive's was one of the best systems. It's self-configurable and movable as it’s not something that’s hardwired to the house. Installing it was easy to do because there were videos and an instruction manual. The customer service was also good and pretty to the point. Then I also had a couple of email exchanges with them and wanted to order an extra equipment. It was fast how they explained to me how to do it.

We’re opening a new store so we needed security. We researched and found Link Interactive on the internet. The cost was more effective than some of the others, customer support is there and the equipment they use came out to be ranked fairly high. I only had a couple of questions when I was installing the system so I called immediately and I got the answers. My interactions with their team members were all good and positive. However, I don’t like the sound system because you get a lot of echo and feedback. It's the worst part. But so far, I’m satisfied and happy and I would give them a recommendation.

After looking at some of the features, price-point and user-ability, I went with Link Interactive. Plus, it's compatible with Z-Wave technology, and some of my equipment in the house have the same technology. Setting up their device was straightforward and easy. It was nothing complicated. My interactions with their team have been fairly helpful and very detailed as well. They answered everything I asked and explained it in a way that I can understand clearly. It’s been two months since I started using them and all my sensors send us a notification as soon as the doors or windows are opened. So we feel safer and secure in the house.

I looked up home security providers online, including their ratings, and it seemed like Link Interactive had a good rating. I gave them a call, along with other companies, and they seemed to offer a better deal. The installation instructions were simple. You do it yourself and it wasn’t hard once you figured it out. However, I didn’t read everything and it turned out that you actually have to call them to have everything activated. Otherwise, only a part of it is activated. So, the first time we used the call center, they told us it wasn’t set up yet and they offered to do it up then. Other than that, the experience has been fine. I've been with them a little more than a month. We just remember to set the alarm before we go out and there's a little bit of peace of mind there and we're happy with it.

A few years ago I was Googling smart house technology and I found Link Interactive. I'm an electrician so it was easier for me to install the system. I like to do-it-yourself in a neat way and still get all the bells and whistles of a high-end sensor system. I've had them since 2012 and it makes me feel more secure and safe, especially for my wife. The full smart system gives me a peace of mind where I can watch the house through cameras and monitor the thermostat and without being there. It’s like I’m there but I'm not.

The actual equipment Link Interactive had was the one I was specifically looking for so it’s that IQ panel that I knew when I came out. I already had a lot at the start and before I installed the security system, I tried doing my whole system there for myself through the phones. Some of the recessed sensors that we had originally were the same size holes so I didn’t do any drilling. I did all that previously so I pushed the new ones in and tagged up the additional ones that we got.

Installing the system was pretty straightforward. I've been with Link Interactive for a couple of months and I chose them because of the reviews I saw on the internet. Also, the reps were very good and top-notch. All in all, everything's working fine so I feel good since having it.

I needed an alarm system. I don’t just buy things without looking into it, so I started doing a lot of research and it got down to Link, Frontpoint, Simplisafe. Lacey, the rep from Link who worked with me to buy the security system, was very patient enough to work out several different types of bills and different scenarios for me. She also had the patience for me to call back. It took a while to make my mind up and she dealt with every bit of that with the utmost in customer service. Link also gave me a better deal for the monthly monitoring so I went with them. The installation was very simple and it didn't take very long. Also, their customer service is great. I had a back door sensor that wasn’t working properly and they helped me out with that.

I've had the Link Interactive installed for my wife and we've had it for a month now. We went with them because of a combo of cost versus services. However, the installation was a lot harder than what I anticipated. It took a while setting up the control panel but whenever I called them, they were helpful for the most part. Even if they don't always have the answer, they still try. The panel that I got was brand-new and may have been released prematurely before thoroughly testing out all the bugs and issues. I asked them if they have a manual for it that I could look at, but they didn't have one out yet and even the techs weren't totally familiar with it. But it's a nice panel and I really like it. I got it all set up now with my preferences and everything seems to be working. Though there were two issues with the panels, they think that would get resolved and they're having another firmware update coming out soon.

I was looking for a home monitoring system for my 74 years old elderly father and Link Interactive seemed to meet all my needs so I thought of going with them. They had a promotion going on, too. It was a piece of cake installing the system but I had one minor issue. I was able to get a hold of somebody and they couldn't solve the problem but they said they'd call me back in 15 minutes. They called me back and figured out the problem. Then I requested that they shut off all the alarms because the alarm went off when there was a storm warning which is common in the area. My dad doesn't need to know when there's a storm because he watches TV all day. He knows when there's a storm coming and what the weather's doing.

I did a comparison with six other companies and based on my needs, Link Interactive had the best product for what I was trying to get done. They’ve been very good. They’ve called and been very responsive and they walked me through things. The product was delivered on time and packaged the way they said it would be. The install went fine. It was just a cut-and-paste kind of deal. I just followed the instructions and everything work well.

I found Link Interactive online and I liked their pricing. Now, I've had them for two months and the system seems to make my wife happier which is nice. The installation was fairly easy. I just wished they included more adhesives in case one had to come off, or I messed up on one and I had to take it off and the adhesive was no longer sticky.

Link Interactive's price was good. We've been using it for about a month and I'd recommend them. However, the installation experience was confusing because the instructions are horrible but they were good with helping. It feels okay since having it installed but I was confused if they're supposed to call in when it goes off or if once the alarm is put in, they don't call. It is because I've had my back door open with the alarm on then it went off and we put the code in but there was no phone call asking us if it was a false alarm.

I used to have ADT but I didn't like them because they didn't respond to alarms. For almost a whole year, they were charging me and they weren't even monitoring. They've gone much out of business and they were still taking money out of my account. So, I canceled them altogether. I did a lot of research on the internet, looking at different reviews and services. Link Interactive has a three-year contract, nevertheless, the cost of equipment and the monthly monitoring fee was reasonable. They had about three good reviews overall so I went with them and we've been using them since May 1st. Installation was simple and it has taken me 30 minutes to put up four door sensors and five room sensors. The guy who set me up was good. Overall, all the stuff came programmed the way it was supposed to and they worked fine.

All the devices of Link Interactive were easy to install and learn except the motion sensor because you have to make sure whether it's having the proper angle and it's able to cover that much area that you intend to. So all that was cumbersome for me. It took like two days for me just to set it up properly. But the rest of the installation was easy.

When my wife and I bought our new house, the previous owner had Link Interactive already installed. I did have to reload all the sensors because I had a new control panel. It was high-consuming, but it could've been easier if I had all the number codes instead of having to scroll through all the words to find the correct ones. I had to reach out to them to set it up and when I had to go back through and do it again. But, they've been courteous and able to help in a timely manner. I have peace of mind since having the system and I would recommend them.

With Link Interactive, I'm able to customize what I want and set it up on my own. The installation was very easy and anything I struggled with, I reach out to the customer service and they walk me through it. It was almost good with their reps. Most of them are knowledgeable and were able to answer my questions. But I worry a little bit more after recent events. I have one of the Alarm.com products and monitors my smoke detectors and listens for any of them to go off. I was about an hour and a half away from the house, I got an alert on my phone saying there was a fire in a certain area of the house where this monitor happens to be.

We moved into our house that already had the Link Interactive equipment in it and it was all set up for us. Their customer service has been great and they talked to my husband right through it and it was good. We're in a new neighborhood and never had an alarm before this, so it's good to know that it's there and I feel safer. We've been very satisfied.

I was looking for a security system and saw Link Interactive's website online. Based on other customer feedback that I had seen, I felt that the value and the quality of the service was probably the best out there. Their sales team was very good. The system was very easy to install, and when I called the customer line, they helped with it too. I've been using Link Interactive for about two months, and it's excellent, very flexible, and very easy to use. I'm glad to have it.

I had quite a hard time installing my security system. For somebody that's just the average person, that’s not so tech savvy, it's just a little complicated. I call Link Interactive for instructions and they are able to answer most of my questions but my camera still doesn't work. They were definitely professional and courteous when I call. They already sent me a new one but every time I try to set it up again, it's like two hours on the phone and still without a working camera. Even so, I definitely feel safe when I turn the alarm on. It’s now three months and it’s been great in spite of a couple of technical difficulties.

The house I moved into had a wireless keypad that was only used by Link Interactive and another company. Installing the device wasn’t too complicated. I had to call a couple of times to get some stuff squared away. Other than that, it wasn’t bad and so far, so good. I’ve been with them for two months. When I needed some help getting it set up, the team helped out with everything I needed to do. It went great.

I've been with Link Interactive for a couple of months now. It was more advanced than the other providers that I was looking at and it had really good reviews. Installing the system was pretty easy and it took about an hour. The instructions were okay. I've been pretty satisfied with the features too. The only thing was that I purchased Link because it seemed more advanced than the other systems. However, I can't figure out how to operate some of the features I was really looking forward to.

My friend suggested Link Interactive and I picked it up. It was one of the cheaper security providers and I also heard that the customer service is good although I haven’t used it yet. The device was an easy installation and I did most of the set-up, but I had to call customer service to link it with the command center. They integrated it and turned on my account. I got my answers and I find it convenient. It’s good so far and I would definitely recommend it to my friends.

my sense of security has increased since the installation of my Link system. I decided to sign up with them because of the prices on them since it's more direct. It was easy set up the system and it was labeled clearly. Moreover, I had positive interactions with their representatives. They had solutions at my first call.

I needed an alarm for our insurance. I run a phone shop so, I have a lot of used phones and electronics. I went online, found another company, they’re number 1, but they were kind of expensive. And I found Link Interactive, number 2 on some list. I called them and the price was good so I went with them. I’ve been using their since March. It works well. I like the fact that we can do individual codes. So now, I know if somebody comes in, I know who it is. And the alarm.com thing is nice, too, being able to arm it from that. So, I’m very pleased. Whenever I call and have an issue, the customer service is perfect. But the installation was a little more difficult than advertised. I had to pay a guy to install it. But besides that, I’m happy. It’s an all-around good company. I’d suggest them to somebody else who needed an alarm system.

I was looking for a smart alarm system that I could install myself and found Link Interactive. Setting up my Link Interactive system was fairly simple. All the sensors came preloaded. So, once I identified which sensor went in which door, I mounted it. I've been using Link Interactive for about two months now and the difference between Link and my previous security provider is like night and day. While my previous provider was from a number of years ago and it's hard to compare, my experience with Link Interactive has been good and they have been responsive when I text them service tickets.

Link Interactive was the only one that was full DIY from the state of Oregon because the ones that are technically DIY will still send a tech out and I don't want anybody else to come here. I installed it on my own and the instructions were really user-friendly. Even down to renaming the sensors and the device itself, so that I knew where they were, has been super easy. Also, I didn't have to pay for a tech dispatch to have it installed. I had home automation with my previous provider and I really enjoy being able to change my thermostat, turn on and off lights and stuff like that. The only thing I lost is the ability to ignore my door sensor that's in the middle of my house and I can't turn that one sensor off. I haven't had time to call support to find out if it's possible. But the two reps that I've dealt with, so far, have been very knowledgeable and professional.

I liked the customer support interaction I got from Link Interactive during the sales process and the price was good. I also liked the features. Basic protection and mobile support were the biggest features for us, just making sure we felt secure and then the ability to support the system through a mobile interface on a smartphone. It was easy installing the system. It was all peel and stick and the instructions were straightforward so we all set it up in a span of two hours. When I had a question around some kind behavior around one of the setup instructions, the reps were able to answer my question in about 10 minutes and they resolved my issue.

The Link Interactive security system was super easy to install. It was all wireless and the customer service agent walked me through it all. We just had one issue with them about sensors however, they’re quick to resolve it and gave me some troubleshooting ideas for it. They’ve also been helpful, friendly, supportive and expedient with answers and calling me back. The pricing, the customer service, the packaging and the deal were the reasons I went with Link Interactive and they've far exceeded the other company, ADT. The customer service was willing to work with me and we've had peace of mind and a piece of security since installing the system.

I was researching a lot of companies online and Link Interactive had some of the highest ratings. Also, they were convenient and when I called them, they were very professional and friendly. So I went with them. Our house already came with everything built-in. So all I had to do was call Link and they just activated it for me. I've used them for about five months now and I definitely feel more secure having their security system. I'm very satisfied.

Link Interactive has a doorbell camera, and I've been using the system for a month already. Everything was okay. However, the doorbell was the most difficult thing because I would have preferred to have had that professionally installed. The screws on my old doorbell were too long and extra stuff had to be done to it. If people want Link Interactive, the service should offer a professional installation. But aside from trying to do the doorbell, everything has been fine and their rep has been friendly..

Link Interactive had good reports so I decided to give them a chance. The system package I got was what I needed at home and it was easy to install. I had ADT before and compared with my system now, it's been good so far with Link. I've had it for a few months now and I feel safe. It's been a great experience.

I went to Link Interactive since I have good trust in Costco. I got the door sensors and window sensors for security although I have some other backup systems as well. The installation process took about a couple of hours since I had to dismantle and call for help and the rep was very helpful. I’ve been with Link since 2014 and it's not bad, but sometimes the motion detector has not been detecting the motion. I did some testing by myself and it started working a little bit, so I thought it was working, but several times I saw somebody walked by but nothing was triggered. I've had this issue just recently.

I had ADT before and I wanted to have a system upgrade but it was going to be $1200 or 1300. I was able to get it and more equipment a lot cheaper from Link Interactive. The door sensors were defective though and they were going to send the replacement out in the mail. It has been a month ago but I haven't received it yet but other than that it's been okay. It is easy to setup and does what it needs to do.

Link Interactive offered the same monitoring service at a lower cost compared to the competition that used the same system I already had. Installing it was pretty straightforward. I already had a system installed and all I had to do was install the cell card so, there wasn't much to it for me. I called to get some instructions on the cell card and they were friendly and helpful. It didn't take any time to get through them at all. The major change since installing Link would be the savings. It was an easy, pleasant and overall positive experience.

Link Interactive is a great company. I've been with them for about five months and their customer service is really nice. But installing the system was a little confusing because there wasn't a ton of directions.

Installing my Link Interactive Security System was easy and their team was very helpful. I've had the system for six months and it has made me more comfortable if I hear something in the middle of the night. Also, the fact that I can turn the system on and off by phone has been my favorite feature. Working with Link Interactive has been great.

I've had Link Interactive for four years now. They were the cheapest option that had online automation and they were also hooked in with Alarm.com. The first time I did the installation, the instructions were detailed and labeled as to which sensors went where. It was an easy process. I just replaced my panels so I had quite a bit of an interaction with Link recently trying to get all my sensors converted over to the newest panel. However, I had one little issue with the device I had and I didn’t particularly get that resolved. I ended up having to resolve that on my own by buying a repeater that I didn’t necessarily know I was gonna need to have. Other than that, with Link, it was much nicer to be able to lock or arm my house from my phone when we forget and to know whether anybody’s been in the house by the time we get back home. Overall, it was a pretty reasonable way to get a security system.

Link Interactive is our first security service and it was my husband who researched them up. We just started having them March this year and so far, it's been really good. The installation was straightforward and a little easy and the instructions to install it were very good. Plus, when we had an issue on a Saturday night, the reps actually picked up and helped us. So, we really like the service. I don't have any complaints with Link Interactive.

I first heard of Link Interactive from my co-worker. I like the back end that they use Alarm.com. Installing the system went smooth, except for the SkyBell cameras. It's not Link's problem or fault, but I have a front and back door so I needed two cameras and a digital door chime, which I didn't know there was a compatibility factor. After purchasing everything, I had an electrician in my house at least four times trying to figure out the install and it's still not 100% right. Link has been helpful, but when I needed them I have been calling them on a Sunday because of my schedule but they are not open on Sundays. I get more notifications since installing the security system. It's great and my wife likes it. If I moved and I had to do it again, I would use Link Interactive again. They've been fair and straightforward.

Link Interactive was the second highest rated alarm system when I did an internet search, but the combination of their monthly charges and what I was getting in return for that was my deciding factor to use them for my home. Setting it up, initially connecting it and getting the system up and running was easy, but then I started having problems where sensors were misconfigured. So what was happening is it was thinking that the door sensor was the motion sensor and it was not even working and I figured a couple of those things out slowly as I used it for over a period of three weeks. It took some tuning, but we did get it set up. So it wasn’t a one shot easy set up because there were some misconfigurations on the way, but all in all, it wasn’t too difficult to set it up. But all the programming that the device came with initially when it was shipped to me, I had to do it again myself.

My Link Interactive system was pretty easy install. I get on the phone and I can program it. If I am out of town and someone needs to come into my house, they can use the last four digits of their phone number to get in. That’s really nice programming. The customer service team was also excellent. I had an issue with the garage door and though it took several times for them to get that right, they got it right. They didn’t argue though it was already past my contract. They also kept the price reasonable and they're cheaper than anybody else. I'm paying $29 for peace of mind. The system lets me know who comes in and out of the house and that’s great. It also lets me know that it's armed whenever I'm at work or school so that’s a real plus.

Link Interactive had a better price than the other provider and the sales rep was really good. Once I moved from sales to customer support, it seemed to go a lot more smoothly. The customer service rep was great too. They set up the system pretty easy for me to have the various sensors. Setting up was quirky because I used Angie’s List to make the order, so when we had to add the extra sensors it was a little confusing, but the representative I worked with was really good. There were a few minor mistakes as I read to him where the sensors went, but he was great and it was resolved once I made this report. The whole experience has been good compared to the provider I used previously. Also, Link Interactive been really good when I called for questions and in an effort to set the system up, they certainly knew what needs to happen. So far I would recommend Link Interactive to a friend.