Link Interactive Reviews

Link Interactive got good reviews and a decent price. Also, I could install it myself and I didn’t have to wait around for somebody else to come stick things up and so we used them. I got the sensors up and some of it has to be fastened more solid than others like the door sensors and stuff with double stick tape type things. There was one question I had to ask that I wanted to make sure of and the customer service was very friendly and helpful. My girlfriend definitely feels more secure with it. It's a good system, simple, easy, and it seems to be responsive.

My husband and I were having a very poor time with Foresight Security, so we decided to pay them off the rest of the contract and go with Link Interactive. And Link Interactive has been great. The gentleman that we bought the service from initially was amazing. They told us how to hook it up from the beginning. The installation was simple and very easy.

Before I had Link Interactive, I'd be on hold forever with the other company whenever I call them. I've had literally waited 45 minutes for somebody to pick up the phone. If it was the monitoring issue, each company will pick up immediately. But for a service-type thing like an issue with one of my devices, they take forever. Four or five months ago, we switched. With Link Interactive, the wait time is a lot less. The sales person wasn't pushy, the pricing was good and the installation was okay. The person who helped me with my install was slow as far as getting the information, which was party my fault, but he was helpful.

He looked on the internet for better pricing and picked the top two or three companies. When he started installing the Link Interactive security system, he had to call a number for help and walk him through it but that didn't take too long. My only issue is, with ADT we had little stickers and signs all over the place. If a robber sees something like that or a dog, they'll try to go somewhere else. But we don't have those stickers with the Link Interactive system. Also, we’ve had the alarms go off because my kids forgot the alarm. How long does that have to go off before we get a call to get the password to see if everything is okay?

We've had Link Interactive for two months now. I went with them because of the monitoring price and the flexibility to choose what I wanted. I called with them with a support question and they helped me figure it out. Then they sent the box. It had instructions which I followed. It was pretty much all self-install and straightforward. They set it up a lot before they shipped it to me. I like the arming and disarming from the phone feature. My wife sleeps better at night knowing that if anyone opens the door, the security system is gonna go off. And when I travel, she puts it up and sleeps well knowing that its there. So, she’s a lot more comfortable. All in all, it's been a painless and convenient experience with Link Interactive.

I did a brief search on the internet and found Link Interactive. They were one of the first few that came up on the web and their website looked pretty good. I decided to go with it and see what it was like. I've been with them for two or three months and I like it so far. The installment was pretty fast, swift and it was easy to follow step by step. The guidelines were pretty instructive. I definitely feel more secure with the system installed and that's the first and the most important thing. Also, it's easy to see how secure your place is on a day-to-day basis. I can check on the status whether the home is secure from my phone. It's pretty good and easy to use right now.

The system was already installed when I got here because the previous tenant had used it. But to switch it over into my name was really easy and the representatives were all really nice, very helpful and informative. They even took the time to call me back and I didn't even ask them to. Moreover, Link Interactive was a lot more cost efficient and I felt like their prices were very upfront compared to competitor prices. It's very easy to use and I even get emails anytime there's this unexpected activity. So overall, their customer service is really good. I've really enjoyed having their service and I feel a lot more secure with it.

I've had them for three months now and the system is pretty easy to use. Their team was good. I had issues with sizing so they sent out some foam pads to help make sure that the sensors were lined up. Initially, I had problems with the adhesive for the sensors though. That was a consistent problem early on and I had to buy other adhesive to make it work. When I bought the glass break system, I was not told that you had to screw in sensors into my wall and my fireplace beforehand. They made it sound like you just place it in a room. It was just more effort than I thought I had to do. They should go into a greater detail about how each piece is set up. That could've changed my decision but it didnt have that level of detail.

I talked with some of the other security providers out there and I got a lot of descriptive responses in terms of military-grade technology but that's unbelievably so far off. I wanted to understand a little bit more about the communication, the process and how the interaction occurs. A lot of these companies have locked-in plans and I'd like to not have a three-year commitment but at the same time, I plan to own my home for three years or more. I understand that I own the equipment and I can take it with me.

I went out to Link Interactive and was just playing around. I said I want all these sensors and those kinds of things. The next day, I had the salesman from Link Interactive call me and ask me if I had any questions and concerns or anything like that. It was really cool that he called me back and it just felt like they wanted me to be a customer but not to be pushy or anything like that. They were with me before I even purchased it. They were there to answer my questions and if you wanted to try their products for 30 days and you didn't like it, you could return it. That alone is the reason why I want them.

Link Interactive suits my needs and cost, and they're feasible, too. We had some issues at the beginning when we got the system. They were upfront, helped out as much as they could. I got the system taken care of and it's all good. Everything's working as promised. I've recommended them to a couple of neighbors.

I've been with Link Interactive for a couple of months already and it's been a good experience with them. Their pricing was in line, wasn't the least expensive, but certainly not the most expensive. The quality was there and the reviews were all good. When I called, I had a good conversation with one of the guys who works there. I asked him questions and he was very helpful. Also, installing their security system was simple. However, one of the adhesives didn't hold, so I screwed it in. And then I had to call to get the window break thing set up, and they're very helpful. The systems seems to be working. It's good to know that if something happens while we're not home, the alarm will go off. It protects my family and I have no problem recommending it.

I looked around on various review sites and came to Link Interactive based on that. For the most part, customer service was really good. They were very responsive to all of my requests. They were proactive in reaching out and making sure that the system was up and running and that was setup correctly. The instructions were detailed enough. I just had to stick things on something so it wasn't super complicated. When I needed more information, I just went to their website and it was simply provided there for free. Overall, the experience was well-received. It was positive and seamless.

My Link Interactive system was a little confusing in the beginning, but as we started placing everything it became easier. One of the things that I would have like to have in the instructions is that when it talks about setting up the things that you put on the windows, it was not clear what's the distance that you could leave between the sensors. We were concerned because of that. Some of the windows had the sensors a little too far. We thought they have to be extremely close. So that caused a little confusion because we didn't know whether that was gonna work or not. But eventually we just did it and everything is working well.

I was upset with the previous company that I used and I decided that I was over with them and after a lot of Google Searches, I found Link Interactive's web page. They had a lot of wonderful reviews that didn't look like they were paid for. I bought all the equipment and they helped and talked me through the installation. It ended up being a lot easier to do than I had expected it to be. They also made sure that everything's up and running. The previous company didn't do that. I had an amazing experience with Link Interactive. Everything has been smooth, flawless and seamless. I am thrilled and happy with my new security system. It was so helpful and nice. I've already been recommending Link Interactive to people.

I've had Link Interactive for two months. Their experience was good and the service was great. They sent me the equipment and installed it myself but they walked me through the whole installation and helped me program it. So far, everything works properly.

Link Interactive is an all-around package. The price is competitive and customer support is good. Plus, they answered the questions and addressed the issues that I had. We installed it two months ago, and installing the different units was easy. The instructions that came with it were clear and well laid out. The one issue that I had was trying to turn Bluetooth on in the main control panel. I had to call customer support and even she didn’t know how to do it and had to look it up. We both thought it was in a weird area. She was friendly and explained it step-by-step, so that went pretty well. The initial sales calls were good, and I also had some follow-up calls and questions with the team at Link Interactive. I'm glad that we have it. We had a break-in so that’s why we ultimately got it. But I feel more secure with it there.

Link Interactive was responsive when I reached out to them. They were all good when I signed up with them and they did a good job explaining things. Their installation was a do-it-yourself deal and they talked me through it. There are a few hiccups here and there during the installation but overall it was really easy. Since installing their system, there's more peace of mind.

I chose Link Interactive because of a referral and their pricing. We’ve been using them for a couple of months and it was easy installing their system and it had detailed instructions. I feel a lot more secure since then. It’s been very user-friendly and affordable and it’s what I need and look for.

I like Link Interactive’s overall price, performance, and the customer service. I did the installation myself and it was quite easy. It wasn’t difficult understanding the instructions. Their customer service was very responsive. We had an issue with the system’s modules so I contacted them and we tried to troubleshoot it, but then they eventually sent a replacement module overnight. It was pretty quick. Their staff helped a lot with my issue.

I was researching different alarm companies after I didn’t want to go back to ADT. Compared to other systems, Link Interactive has the Z-Wave technology and I could add my own devices onto their network and they would support them. Installing the security system was also very easy. I did most of it myself but for the things I couldn’t, they guided me over the phone and got everything set up perfectly. Majority of the times whenever I order things, their reps are able to help me. I just ordered three extra sensors today and I called them. They programmed the sensors over the phone and I didn’t have to do anything but to stick them on the wall. I’m very happy so far and I’m all for Link Interactive. They are better than most, their prices are great, and their customer service is even better. One won’t be disappointed.

I looked Link Interactive up on the internet and decided to go with them because of the reviews and the new contract. The installation was real easy. The instructions were detailed. We like having the security system. It's been two months now and I'm not confident if it is actually being monitored. We accidentally set the alarm off the other day and we didn't receive a phone call. But then I'm not even sure if I've been billed yet.

I read from some web reviews that said Link Interactive was originally ponsored by Costco and that gave me some confidence there. Plus, it looks like they were the only ones that had a decent wireless security feature that was encrypted. The installation process was really easy. They just basically sent everything already set up, so I just had to plug it in. I was really surprised with how simple it was. I’ve had them for about two months and there’s been a significant improvement in our sense of security, like night and day. They're great.

I installed the security system that I got from Link Interactive myself. They send the equipment and then you set it up. It was actually pretty easy. I've had it for a couple months now and I feel safer and more confident.

The customer service that I received over the phone, and their price and simplicity made me go with Link Interactive. I received the device in the mail, read the simple instructions and put the sensors on my doors and got the confirmation email from them, so it's pretty simple. I feel better in my house with it.

I've used Link Interactive for about a month now. We'd actually gone back and forth with security providers. I was with Link and another company then I came back to Link and said, "Hey, Frontpoint is doing all these, and this is their price." They said, "Okay, we'll match that." The Link security system has been super easy to install, easier than I thought it would be. Setting it up was a great experience. I've even had some add-ons since my initial purchase, and it's been great.

I've been using their home security service for three or four months now. They were the best price. Cost plus ease, as far as equipment monitoring. Part of why I got it also is it's a self-installation. They mail you the stuff and you install it yourself. That way you don't pay for $500 to have someone come and install it. Not only does the system tell me when our alarm is going off, but it also tells me if there's a tornado warning in my area. I like it.

Very happy that staff was able to upgrade my firmware after a two day wait, so I didn't have to do it myself immediately. Unhappy that the wrong version was installed, I clearly specified the version I needed to match my TS1 panels which I upgrade using my 2gig easy updater. Now wondering how to get firmware in changed to match TS1 firmware.

We had another one before Link Interactive and we had a disappointing situation with them, so we decided to swap and we went with Link. The initial installation went very well. It's not brain surgery, I can handle that without any problem. But then we ran into difficulties with a couple of the sensors and with the distance that was involved between the panel and the sensors. So I spent hours and hours on the line with Link. It took us about three weeks just to get it straightened out. We had to buy additional parts that we didn't know we needed until we got them installed, in order to make it work. So, we had a bit of difficulty putting it in. But, it was simply a matter of trying to figure out why the equipment wasn't operating correctly. Also, Alarm.com called and told me that I have a sensor that's open but it was a false alarm. It wasn't the people that were involved putting it in. Their personnel were really great. It was the equipment itself.

I have been using Link Interactive for three months. Installing it was painless. The worst part was figuring out the monitoring devices, with all their numbers, and I ended up walking through the installation with a rep online. We set off the door and window sensors to get them added to the system, which was easier than me going around and pulling all the numbers off of them. The system came with online features and the app to unlock the house remotely. Most of the time, I unlock the system and turn it off with my phone, which is nice because if somebody needs to come over and do something, or if my kids get locked out of the house, I can unlock it from home or from anywhere, and that's been great. Their price was a lot better too.

We're an after-school program and we got Link Interactive in March since the one we had went out of business and the one they recommended did not do fire. Link assumed everything because our stuff was compatible and I've also ordered three carbon monoxides and one smoke detector but haven't got it plugged up yet. The gentleman I called on the internet where I did the internet setting called me right back and we had very good interactions. Anytime I've had to call them to ask questions, they’ve always been very knowledgeable and helpful. Everything’s good and they were able to tell me that we did not have fire on the alarm and what we needed to do and sold me the products at a reasonable rate.

We have Link Interactive for two months now. Their security system is easy to install and use. The alarm went off once and they were quick to respond, speaking with us through the speaker. We've had a great experience with them.

I am with Link Interactive for three months now. I have had Brinks before but I like that Link had the remote control with the phone and the ability to be able to control the alarm activation and to use the hardwired sensors in my house. My wife and two kids can arm and disarm the system with ease. It's a very simple task that gives peace of mind that our house is secure when we leave.

We were going through reviews and we had narrowed it down to a few options. Then, we found this deal on Angie's List. We got the full package from Link. We have eight door and window sensors, the smoke alarm, and two motion sensors. We have a lot of windows and doors in this house so it's always nerve-racking and I have a one-and-a-half-year-old so it's really helpful to hear if something is going on or if he flies out a window or takes off out a door.

I paid for Link Interactive about two months ago but as of yet I haven't installed it. I've been paying quite a bit for Vivint. So, I was looking for a less expensive option but still have all the smart technology and Link Interactive fitted the bill. They weren't as clear upfront though that it was a self-install and I'm not technologically savvy. I wanted a system that could take over the equipment that I paid for in my six plus years of using Vivint and Link said that we can use that system. But, I would have to install extra stuff and do the override and everything. If I had known that, I would have gone with the less expensive install-it-yourself option. There's a whole original install-it-yourself one that I looked into at a lower price but I didn't go with it because I wanted greater customer service. So when I went with Link, it was a good price, but I had assumed incorrectly that they would install it.

We were comparing different security systems when we came across Link Interactive. We wanted to do do-it-yourself because that was cheaper overall and we’ve been a Link Interactive member for about a month now. The installation was a little tricky, but we had our stepdad who has been a pretty handy guy. It took us a little longer than we thought, but most of it was just getting the door lock set up, but we finally got it done. The setup wasn’t terrible, but it was at least more than we thought it was gonna be.

I went with Link Interactive because of the combination of technology, pricing but mainly the fact that they were straightforward with their answers to my questions. Installation was a standard process. They mailed in a kit and I installed the sensors and set up the control panel with a fair amount of help from them. I had to call them several times about setting things up but it was not frustrating at all. I got in touch with them very quickly. Having the system makes me feel absolutely safer. I'm very pleased and am glad to recommend the system to friends and family.

Link Interactive was ready to deal right away and my experience is going wonderful so far. Installing the system was easy. Then I had one issue and when I called, it was resolved quickly. It's a good system. My wife has got a really good peace of mind now.

Link Interactive was referred to me by one of my friends and during installation, everything looked good without any issues. Their people explained everything about the security system and how it works. I'd recommend it to a friend and explain how the system looks.

We went to a home and garden show. My husband and I had been looking at a monitoring system that we could extend and build upon. The guy showed us all of the cool things that we can do with it and we said, “Man, this is what we need for our house.” We had to pay so much money down at that time to buy what we took with. Then the rest of the stuff was supposed to be part of the package and it was sent to us. It's what we paid for. Then you pay for the rest of the stuff as you want to build your system. Now, I've got the system but I'm not using it. It's not because I don’t want to. It's that I don’t have any place to put it up.

Link Interactive has great customer service. They’re US-based and there was no language barrier that you typically have with others. The security system is easy to install, they’re just simple sensors that you put on. Plus, their mobile app, the alarm.com is good and very intuitive. In the couple of months that I’ve been using them, my sense of security has gone up from 10% to 90%.

I was with Link Interactive for 30 days. I called two or three other places, and they were the cheapest. Moreover, they had good customer service. It was easy to install the security system because everything came in the box. We then took it out and stuck a bunch of things to the windows or to the doors, and put the motion detector up on the wall. Every time I called, somebody talked to me in the first one to two minutes at most, and I was on hold for one minute. Whenever I got on the phone with them, somebody always had an answer for me, so they helped out.

Link seemed to come pretty highly recommended by the opinions I read. I figured that I'd try it and if it wasn't any good, I'd try something else. We just have the basic thing but installing it wasn't too bad. And it's definitely better than paying someone to install it. The customer service has been really good. As far as a security system, I definitely appreciate the people's availability and I've never had to wait on hold. If there's something I need to do and hasn't done, they'll call to check on it. Having Link has been really easy, good decision and very cost-effective. Financially, it made sense and I feel like it's been a big improvement. We feel safer. I'm a new homeowner and of all the home improvements I've done, I've gotten the most bang for my buck in the sense of what I've gotten out of it. I'd recommend Link Interactive.

I went with Link Interactive for its price and ease of installation. It's simple and convenient, and I'm confident with our security.

Installing Link's security system wasn't too complicated. All the instructions were easy to understand and everything was packaged really nicely. I went with them because of the whole DIY aspect of it and not having a stranger come in to install everything. Their equipment seemed pretty good as well. I will be ordering more equipment next month as extra devices for my security. Also, Link Interactive provides an app for the phone and I use it every day. I like it. It's pretty straightforward and it's a nice interface. I also haven't had any issues with connectivity. I can easily pull up logs right there real time so it's pretty fantastic. I definitely like the portal on their website. I can see my invoicing and system information all in one place. On the whole, Link Interactive is very easy to customize and it's cheaper than the other major options.

I spent a lot of time researching the standard names in security. I found out that all alarms are mostly created equal and they all go over the same channels. For reasons such as the combination of the technology being offered, the alarm system itself, the price point, and the ease of acquiring the service, I availed of Link's services. I also liked the IQ panel Link uses because it's compatible with the Z-Wave technology for automation and stuff of that nature that comes at no cost with the plan that I got. The installation was very easy and pretty straightforward. I communicated with Link by email 'cause that’s my preferred communication. I had a couple of questions at the beginning and there were quick responses back and forth. They resolved whatever issues I had or questions. I've had Link for three months now and so far, it's been good.

I did my research about security providers and Link Interactive were ranked up in the top. I think it was top 10 or top 5, and I was impressed with their equipment and their pricing. I have been with them for a few weeks now. It's a nice system. Their technology is good and the setup is easy and simple. I read through the setup guide and it's kind of plug and play type. I have not gone by a video doorbell set up yet because I didn't have a wired doorbell in my house. I had to get that put in before I can put my video doorbell in. My interaction with them was pretty good. It was mostly through email and a couple of phone calls, but it's pretty cut and dry and simple.

We've been Link Interactive customers for a number of years. We've always been very happy with the company. I chose Link Interactive before because it was through Costco at the time though unfortunately, they are not associated with Costco anymore. But we called and talked to their customer service to say we wanted to buy a second system because we bought a second home in Prescott, Arizona and they took very good care of us. They seemed like knowledgeable, young and friendly people.

I was doing some research online for different companies and Link Interactive came up in the top three. I opted for it mainly because it was better priced and there was a promotion going on. I also called a couple of reps of different companies, but Link Interactive gave me a better advice. Even the customer rep that I spoke to seemed easier to converse with. And when I had some problems during installation, I gave them a quick call and they solved it within a couple of minutes. They took their time to walk me through the step-by-step on how to solve the various problems with my system.

I was looking for some smart home interactive stuff. Compared to other competitors, I was able to get everything that I wanted with the same features at a good price from Link Interactive. So far, it's been good. Also, the support has been great and everyone I’ve talked to for assistance or any time I needed anything, they’re always there and very helpful.

I was having trouble with a security service and then I go to another one and another one and I just had it. My grandson came across Link Interactive and he took care of it. He installed it very easily and this is much easier for me. In the other ones, you had to wait and you couldn't do anything until every room was checked. It was annoying for me but with this, I don't have to listen to all these sections going off and I can do it all in one place. The thing we're having trouble with is getting rid of the old ones off the wall. It's just terrible and I have to live with a crowded kitchen but I'd recommend Link Interactive.

I found Link Interactive online and got a security system for my business. Installing it was pretty easy and it's good. I've been using it for six months and I'm happy with it. I would recommend them.

When I ordered the service, the reps were very polite and knowledgeable about it. I decided to use Link Interactive since it's wireless and easy to use. Installation was very easy and I did it all myself. Link Interactive gave me the motion sensors and I put batteries in them and screwed them on the walls in my house, and they just started working. I armed the system when I left and at night, and it brought peace of mind knowing that my kids were sleeping in the house and if something happened, the alarm was going to let me know. It was a really good system. Everything about it was very easy. However, I ended up canceling my service after eight months. The security system wasn't exactly what I was looking for.

Installing Link Interactive was pretty simple and easy. I've been using it for about six months, and every type of sensor that you have to buy from them are overpriced, when with other security systems, everything is all-inclusive.

My alarm system was already installed when I moved into my house. The first time I had to contact Link Interactive was when I thought that the thermostat went out, but that wasn’t the case. They were willing to send me another one, but that’s not what I needed so I returned it. I spoke with them last night because the alarm.com app my thermostat was deleted and I had them reinstall it back. Overall, I love the system. But an improvement that they could add is instead of just having the option of safe and away, they should be able to add a feature where you can arm a specific section of the house as away and another section as safe.

Troubleshooting is tricky but the staff was relentless to get to the bottom of it. Equipments are not cutting edge but that's the byproduct of retrofitting. I feel very confident that remaining issues will be close very soon. Looking forward to add new options as technology becomes bit cheaper.

I had a different security system before but I can get the same quality of service for about half the price with Link Interactive. It was self-install and the instructions are great. The information on how to set it up is easy. I made a couple of calls based on setting up the system as I was supposed to and everybody was very nice, professional and helped me resolve my issue very quickly every time. It was an easy transition from where I was at. The system gives me peace of mind knowing I have it.

My daughter had Link Interactive first at her house and then we got it and put it in my mom and dad's house which was empty at the time. We wanted to have some kind of surveillance system in it to keep track with because we had it up for sale. The people we worked with have been very helpful when we hooked up the system at mom and dad's and when we've had any questions about how to work with the different components. When we sold the house, we thought that the people that bought it were going to take over the system but they decided not to, so we took that system out. We transferred both systems over into our name and that was very seamless. We took over both contracts and now we have put two contracts into one. All we need to do is get the components put together.

I happen to see Link Interactive and it was DIY. The salesperson was very informative and explained everything to me upfront. I bought the security system for the cameras. I put it in and it was easy installation.

State Farm discontinued their alarm thing and gave a link to go to Link Interactive. The switch over was not hard and I installed the system myself. I called Link to walk me through the steps and their reps were most helpful. However, at first, they sent modules that should have been able to plug into our existing panel but it didn’t work so they had to send a whole new panel. So far, I've been using Link for six months now and the operation of the machine is not difficult. It is a little disconcerting, though, ‘cause it talks to you. There’s sort of a detector that if somebody moves in the office, it will say, “Office” and I’m like, “What?”

I’m happy with Link Interactive. I decided to use them due to some of the reviews that I saw when I was searching for providers on the internet. Their pricing was reasonable and installation was convenient.

I've contacted Link Interactive when I was setting up the equipment and they were nice. The installation was easy and I'm happy with the service so far.

Link Interactive's home security system is very easy to install, exactly as they indicated in the instructions, and if I had any problems, I could call customer service and they'd immediately walk me through the process. Everything worked perfectly. I'd recommend it to anybody looking for a do-it-yourself home security system.

I was looking for an alarm system that can be bought outright and self-installed, and it said the system can be monitored through Link Interactive so I went through their website. Installing it was self-explanatory on the box and the system was exactly what I expected. A couple of people have called me and they have have been friendly and answered all my questions. So far, my experience has been good.

It's been about three months now since I started with Link. I liked their system's value for the price based on what competitors were offering for the same services. They have sent me a self-install system which came with very self-explanatory instructions and was very easy to install. I disconnected the magnets with the door sensors and they connected automatically with the control panel. They were also configured for the front and back doors. So as soon as I would disconnect the magnet, the control panel would tell me that the back door's been opened. And I can go online as well and rename them. Their control panel's also configured so that I can test all of the equipment. So if something is open or closed or not working properly, they will tell me.

I have Link Interactive for a couple of months now. I like their monthly cost and the initial investment. Installing Link Interactive was pretty much easy. However, one of the garage door sensors came back bad so they had to replace it a couple of times. I have to go back and forth. It was little bit cumbersome and painstaking but I eventually got it solved and their people tried to be helpful and friendly.

Link Interactive is relatively cool. However, every time there's a power outage, I don't get my security surveillance back up for at least 24 hours. Other than that, the product works very well. I'd recommend them for their price and the ease of installation.

Link Interactive was the cheapest security provider. We've had a positive experience talking to them when we were setting it up. They knew what they were doing. I’ve had the system for four months now and so far, I’m satisfied with the service.

So far, our experience with Link Interactive has been good. I had some problems with my panel but it’s on the manufacturer's side and it has nothing to do with Link Interactive. Nevertheless, they've been very helpful in helping me solve my problems. Installation was easy. They did all the work. They transferred my sensors from one to the other without me having to do anything about it. All I had to do was the Z-Wave that’s part of my old house. They even helped me out with that, too. My only issue was some of my sensors were reporting open after setting the alarm when in fact they were closed. They told me that there’s a problem when the sensor is too close to the panel and that the manufacturer’s aware of it and they should be releasing an update in a few weeks.

I chose Link Interactive because their prices were good and I really liked the customer service rep I talked to. She made me feel comfortable, understood what I was looking for, and spent the time it took to explain everything. It was a really good experience. I have five of the alarms on various sites. I actually go out and put them in. It’s pretty simple and straightforward installing them. I'm sure my customer has some peace of mind since having these security devices.

Due to their very fair prices and the easy self-installation process, I went with Link Interactive, and I've been with them for six months now. The sales guy and tech support were extremely helpful. And then, the one from customer service that helped me set up and troubleshoot the entire system stayed on the line with me for three and a half hours. He was really dedicated to it and that was really cool. Installation was very straightforward, but apparently, the sensors that I thought were going to be able to work with it, ended up not being able to. We never figured out why. I had to order some extra sensors which added some cost. But so far, so good. Everything stuck into place with double stick tape or screwed in very easily.

I found Link Interactive online and acquired the service in November or December. The product was actually delivered to my doorstep and somebody stole it. Link offered me a discount on purchasing the equipment but did not do what they should have done. I'm now stuck in a three-year contract and I still have to purchase the equipment and haven't had the ability to do that yet.

I used a different company's product before when I rented a home and now that I bought my home, I wanted to install the security myself so I chose Link Interactive. I called twice to explain what I needed and their rep gave me the discount. We've been using their system since last November and installation was straightforward and quite easy.

We were trying to do some research on the best home security companies and Link Interactive came up as number 2. We liked their price point as it was really good and they were offering pretty much all the services we needed. My system was very complicated and was hard wired with wireless and everything. Their staff helped me set it up and we were back and forth on emails and phone calls. We use our system a lot and it's something that we're comfortable with. It has definitely helped us. I'm quite happy with Link and really like them.

My superior sent the contract over for Link Interactive. Installation was a do-it-yourself process and there was not a lot of instruction. I had to email in, call them, and discuss how to do it, but it was simple once I figured it out. When reaching out to their team, I always email first, they would send it to a tech support person, and then phone calls are made to resolve the issue. However, Link only offers online help and doesn't send tech people out. The fact that they don't have outside tech support that makes calls and comes and takes care of things is irritating. In fact, I've been on the phone with them for over an hour this morning trying to figure out a problem. But other than that, Link has been helpful over the phone. It's been a satisfactory experience thus far and as long as Link is working, we feel good.

The price of the Link Interactive system is okay and it's easy to use. I've used Link as my home security provider for two or three months. It was nice and good with the Customer Service there. However, I only have one control pad and if something happens, I wouldn't know if I'm upstairs. Nevertheless, I will recommend Link to others.

The sensor on my garage door is defective, and I kept getting messages that the door was open. The "box" even made a loud beeping noise and there was a message that the sensor had been disabled. I have my home up for sale, and needed the problem addressed immediately. When I called I was instructed to leave a message and someone would return my call. I decided to call the other number I had because I did not want issues when someone was viewing my home. We plan to take the system with us and will contact you on or about the 23rd of March so we can disable or suspend it until we can relocate to another home. Thanks.

The reviews of Link Interactive were superior. I've been with them for just a few months. It was a little bit difficult installing the Link system. Although I've considered myself tech-savvy, I had to look up on YouTube how to do it because it was a little bit above my head. I also contacted their customer support staff, and they were fine and helped me with all the questions that I had. Link has great customer service. I've had less worries since installing my security system.

Link Interactive was listed as one of the best companies so I called and I trusted the guy I talked to the most. The biggest selling point for me was I didn't feel any push to purchase something that was unnecessary. Whoever was working with me really wanted to make sure that I was getting what I needed and nothing too much extra for the sake of spending money.

My home was burglarized years ago. So, my friends in the security industry suggested that Link Interactive was the number one security provider to look at. I weighed all the systems out and Link at that time is the best one. Installing the system was pretty easy. I'm on my second home and this is our second system. It’s a great product and service.

I have an existing security system that was wired, and I wanted to get the latest, greatest technology, but I wanted to be able to use the existing sensors that I had. I was looking around on the internet, and one of the first home security service providers that came up was Link Interactive. I tried to learn some more about this company and I thought they were interesting enough so I gave them a call and talked with them about what we can do with my system.

My daughter and I set up the system and it was pretty easy. One time I forgot that I had the alarm on and opened the back door. So, Link had to call me to make sure everything was okay. Their response was really quick. My husband has to stay away because of his job, so he's not home every night. And it's just me and my daughter. When I have Link system on and my husband is not at home, I feel more comfortable and safe.

The sales rep was great and worked with me on a bunch of different things. I like the sales guy and ended up being very happy with Link Interactive and I thought I'd give it a try. I originally bought the 2-gig so we made concessions for some extra parts. Link Interactive was really accommodating. Plus, their tech set up my whole system on the phone. I'm a tech myself, but it was so much easier if I let them do it. I mounted the equipment to the wall and powered it. The magnets just stick on the door with double-sided tape. Overall experience has been easy as hell and everyone I talked to has been good.

The installation with Link Interactive system was a little tougher than I would have liked and we have a few kinks with the automatic door where I could work it from my phone. They had to send me another piece of equipment that would get me more signal and I had to pay the extra for that. They should have asked me some questions about how far it was gonna be from the control panel. But they were as nice as they could do about the entire time. The customer service aspect could not have been better. They walked me through steps and were so good through all the issues. Other than that issue, everything was great so far.

A friend recommended alarm.com. And then from alarm.com I was linked to Link Interactive. Link Interactive has been with me since I opened two months ago. I installed the security system myself and it was easy. All in all, my experience with them has been good.

Link Interactive had updated the equipment to like ADT Home Security. ADT Home Security required me to have a landline phone line but I wanted it based off of internet. I'm in a rural area that doesn't know of hi-speed so, I have internet by satellite. Link Interactive is the most interactive thing that I could get a hold of, especially within the short notice. I placed the order and the salesperson walked me through. The website for the security system offered numerous items and I don't really know what I need. I called them and said, "This is what I got. This is what I want" and he laid it all out there and we're good to go.

One of my friends recommended Link Interactive to me and now I've been with them as our home security provider for about a month and a half. The installation experience was very good and professional. We feel safe and secure, and I'm happy with the service. It's been very modern and very smart.

Most of the reviews for Link Interactive were pretty good and their prices were reasonable. I did the installation myself which was easy and I've been using it for three months now. I've emailed their customer service a couple of times and they're really prompt. They get back to me quickly and are usually helpful in responding to my questions. Their website also gave me a tutorial video and everything worked well. The instructions were easy to read, it's pretty dumbed down.

Link Interactive's equipment feature set looked good, the price seemed pretty reasonable and I haven't got through aggressive salespeople. The rep I spoke with was more into providing me knowledge as opposed to pressuring me into signing up with them. I did a self-install of the system and the only thing I had an issue with was the motion detector. But I messed around with it and it took me 20 minutes to get it properly working. Other than that, everything has been pretty straightforward so far and I recommend the system.

Link seemed to be offering more up-to-date equipment at slightly better prices. I did the installation on my own and had challenges, but I worked with them and it was okay. With Link system installed, I feel good. My system is on 24/7 and it gives me a peace of mind. Plus, all of my interactions with the customer service have been phenomenal.

I've been traveling so I had to get a home security system. Link Interactive was offering me the capability to be called on my cellphone, whereas ADT has it via the landline. Also, they have the smart app. They had a much better offer than ADT. So far, they seem to be pretty responsive. I really like the fact that they have this email which tells me when the system is armed and disarmed. So, whenever I travel, I look for that email in the morning saying that my family opened it or disarmed it. So, there's a signal to me when I'm traveling. I also like the fact that when I'm sitting in the car I can arm it or disarm it from the app.

The reviews, the cost and the operation model were some of the reasons I selected Link Interactive over other companies. Then I hired somebody to install the system for me but when I did call them, our interaction was great.

I like Link's cost. I've had them for a month already. I just got back from a week-long cruise and the system gave me peace of mind. On the other hand, they never contacted me back when I gave them a call to ask about some ADT equipment that's already in my house and to see if it was compatible.

A friend of mine told me about Link Interactive. I did some research, but it was that referral that really pushed it over. Installing the Link system was easy. Their customer service has been very positive. Valerie walked me through everything. Since installing the system, I've felt more secure. Just the other day, they called to check in on me to make sure that everything was okay because I hadn't armed my system in a few days. I'd recommend them to a friend.

I did a lot of research and Link Interactive seem to have the best thing so I went with them. I installed the system myself and it was very simple. And then Link Interactive called me after I got everything set up and asked how everything was working. The rep was awesome and very helpful. It's been a very good experience. I highly recommend them to anybody.

I researched Link Interactive on the internet. When I looked at the input from actual clients, they seemed to be superior than others and they were rated high. Also, they were associated with Costco, which I'm a Costco fan. However I've been horrified with their customer service. I almost quit but decided to keep it. The thing that appalled me is I got it 'cause my husband is supposed to travel and the guy said it would be there Saturday. My husband left and it didn't get there. I called FedEx and they said it was definitely shipped to be either four or five days so it would get there the following week after he left. And the guy never told me. He just wanted to make the sale.

I have been with Link Interactive for over three years now and I love being with them. Installing the system has been very easy and it came with free setup. I added a couple of sensors and I couldn't get one of them activated. So, I called Link Interactive and they walked me through it. Their customer support was great. Since installing the system, I've had more peace of mind. Link Interactive got good stuff and it speaks for the price.

I found Link Interactive on the internet. There was a comparison amongst different brands of security providers and I like Link Interactive mainly because of the cost and internet access as opposed to most of the security systems out there which are phone only. And I don’t have any cell reception at my house, too. Installing it was super easy. Everything was laid out and pre-arranged with all the different access points already listed on the devices. I talked to their staff once about needing more time to get to the panel because of the distance of it to the front door. They contacted me saying, “Hey, we see an issue you’re having here because you keep having to disarm it.” And they adjusted that for me over the phone. I like that Link Interactive does give us some peace-of-mind when we go away because there’s a little more protection on there. At least, I'd have an alert and could alert the authorities or neighbors.

I've had Link Interactive for a month and a half now. The availability of products and the pricing are the reasons I went with them. I'm happy with their good and very helpful sales rep. I sent an email once as I needed some questions answered and their staff answered within a couple of hours. It was way faster than I expected.

The sales rep of Link Interactive contacted me 'cause I had an old alarm system that needed to have the wireless module involved. And then, he told me the different solutions that were available. I've been using their system for one month now. I had one issue that I had resolved within 20 minutes of talking to someone on the phone when I was trying to do the setup myself. Since using Link Interactive, I have more peace of mind. I like the cost and availability of it, too. I definitely would recommend it to someone else.

I've used the Link Interactive system for three months now. I'm a technical person, so I like the system from a technical viewpoint. I also liked its do-it-yourself aspect and the price was good. I had the system installed but the Link Interactive team had discussed all the components over the phone and what I wanted to do and they programmed it all. I went into some modifications so it cost me more to make it the way I wanted it.

Link Interactive has a better price than other home security company in our area. Furthermore, the salesperson was very great to deal with as opposed to other companies that I was on the phone with. I got to talk to their team a couple of times and they're helpful. I've got some unresolved issue as my front doorbell camera is not maintaining its connectivity but it's gonna take me being at home and calling them to troubleshoot. I just haven't been able to contact them while at home.

My husband researched online on alarm companies and decided to go for Link Interactive base on their ratings. The installation went fine for him and it was easy. Everything's been great since installing the system. We love it. Plus, I like that we can control the garage door.

The contract with my existing security system provider was ending and I was looking to make a change. The sales representative from Link Interactive was great. I was very skeptical because the last company that I dealt with told me a lot of things upfront that weren't true and didn't happen. I was under contract with them for three and a half years and tried to cancel for two years. The Link Interactive representative gave me a lot of detail because I had a lot of questions. She answered all including the agreement and all of the little small fine print. The crazy part was when I called back a month or so later, because my contract with the other wasn't up then, the same lady answered the phone and she said she remembered me. So that was a great experience.

I like the ease of use of Link Interactive with the phone app and the self-install hardware. It’s a pretty simple, straightforward system and is cheap, too. During the initial interaction with the sales rep, we got a little miscommunication. The problem was I got a promotional deal with a free sensor and I bought a sensor because they didn't catch the free sensor. So I have an extra one that I didn’t hook up but I’ll just figure out a place to put it. They only added $18, which wasn’t a big pull-back.

The fact that Link Interactive is still privately held and the company’s been in business as long as they have, and their product was very nice lead me towards them. The sales representatives were extremely knowledgeable and very helpful with decision making. Setting up the device was a piece of cake. The reps were very helpful on the phone and knew the answers to any questions I had. I’ve always been fairly comfortable in the house because I have a big German Shepherd, but the Link system is an added security. Overall, my experience has been really good.

I like the price and home automation that Link Interactive has through their system. Their sales rep was really helpful, too. We had a bunch of random questions and we’d call him and send him emails. And he was pretty quick to respond. We ran into an issue with the motion sensors and we ended up returning those. But the rest of the system has been just fine and great. I also did have to call customer service when we were unable to add something for home automation under our panel and we had the wrong passcode but they responded in like a day and everything was fixed. They also have a mobile app that makes it easier to arm and disarm the system.

Link Interactive's reps weren't pushy as opposed to some other places that I had called. I made one phone call and then I received an email quote and I had more questions. I had a couple of emails back and forth and then I called back. Then I made my decision. It took a while to install because of getting everything and then there were a couple of things that were not clear until we called. We tested it to make sure it was working. I had to call them and they said I had to press the button for 30 to 45 seconds. We were back and forth with several phone calls on different things. The glass break didn’t go off, and there’s a button on it that doesn’t do anything. It took two nights between the installing and then making sure that everything worked and feeling okay and I felt there wasn’t much education or there was nothing in the information that I could read to have not made those phone calls.

Link Interactive is a great company. Their pricing was about the same with other companies but I appreciated their honesty. They disclosed everything upfront. There was no bait and switch like there were no hidden charges I wasn't aware of. Their sales rep was also very prompt. I emailed him what I needed and he called me back. We went over everything. I stayed on the phone while I signed up online, and it was great. Everything worked out fine during installation, as well, however, my husband had to call about a recessed door sensor but they were really great about swapping that. I'm very happy with Link Interactive. When I come home and I'm alone most of the night, that's when it gives me great peace of mind. I would recommend them all day.

I had a security system before and I had been thinking about changing it so I could get a better price. Link Interactive is cheaper and I like their idea of DIY. I'm okay with it because I do a lot of hands-on stuff myself at home. With other security systems, the company charges you extra. Every time you want to add more protection they say "No problem. We'll send a technician over to your house and he'll help you to install." But they charge $75 an hour plus the device cost. With Link interactive, I just buy the device and I install it myself. Their reps are also pretty quick to respond and really helpful, too. So, I like Link Interactive so far.

When I did an online search, Link Interactive was ranked number 2 so I chose them. I'm tech-savvy, so installing their system was pretty easy. I also manually change things on the security system, which allowed me to change stuff to the correct names and titles that I needed them to be at that time. However, there are some things that people need to know and look up about the system. Things like changing the name of the sensor or knowing different codes aren’t included, so people won’t know how to set that up unless they search for it.

Link Interactive is easy to install and I am satisfied with it. The sensor though doesn't work that great, it is coming on and off. I haven't called them yet. I'll try to find a time that when it's not working and then I'll call. It's usually when I'm not home and then it stops working. I try to activate it and then the motion sensor does not activate.

Link Interactive is a do-it-yourself security system and they have a good price, which made me decide to use them. The installation was pretty simple. I had a couple of questions but they solved everything and answered all our questions. So far it's a good company and it's doing exactly what it said it would do.

Putting up the Link Interactive device was pretty simple and fairly straightforward. I use their helpline to confirm and help set things up. They're very friendly and easy to contact. However, I use the online videos more often and if I were to give a recommendation, a better video tutorial would be great. But so far they've been very responsive with questions so it's been a good experience.

I looked at Link Interactive's reviews, ratings and how good they stand against the competition in terms of the value that they are offering for their services and the features on their products. I found them to be better than others. I have them for about three months now and so far, so good. I have had a fantastic experience with them. I installed the system on my own and their documentation was very much self-explanatory. Their sales reps were not pushy in trying to sell their service or products and I liked that. They helped me understand what my real needs are such as the sensors and other things that I would need. The technical support also helped me in the installation and configuration of the system. Since I got it, I feel a bit relaxed. And it feels good to have someone monitor the security.

A friend of mine who is an existing customer recommended Link Interactive. I also made my own analysis of what the offering is in terms of technology and price compared to competitors. Then, I received a very good support during the phase of trying to figure out what I want and need through the process of getting a system to try for a month. These are the reasons which convinced me that Link Interactive is a good service provider. There was an easy way of trying the system for a month which gave me the confidence that I needed. Otherwise, I would have probably not signed a three-year commitment which is one of the downsides Link Interactive has. I'm spending 36 months of the monthly fee and I'm on the hook for three years no matter what.

We've had the Link Interactive security system installed since the end of October but we've never used it because the city we live in requires us to get a permit. I talked to the county here in the city and this is part of their requirement. They'll charge us a lot of money if we have a false alarm and someone's not here within twenty minutes and it can't be either my husband or I listed on the permit. We're new to the area and we just don't know that many people from here but we have to have two names of people that would be able to be here within twenty minutes guaranteed, and we don't currently have that. So we've never activated it but we're stuck paying for it. I talked to Link about it and they forwarded me over to someone that was in charge of their permit division. I left a message and she never called me back.

I was looking for security systems and didn’t want to go with ADT as I heard a lot of negative experiences about them. I was about to go with Frontline but before I pulled the trigger, I looked around a little bit more and found Link Interactive on a review site and called them. Ultimately they were able to provide the same kind of service as Frontline and it was cheaper. It was moderately hard setting up the system. The actual physical part wasn’t difficult like installing the sensors and programming the panel was super clear but it was a little bit difficult. Another thing was having a little more guidance on understanding the features and customizability. I’m still figuring out all of the different features. I've had Link for less than a month now and their reps were great and were very friendly. My wife and I definitely feel safer with Link. I travel a lot and my concern is more for my family.

I like that Link Interactive had the option for home automation since a lot of other places didn’t offer that. It was also a little cheaper than some of the other places. Because their system was all set up, all I had to do was drill a little hole in the wall for the antenna to go through, then I used adhesive tape for the sensors. The only other thing I had to drill was the front door because we have the recessed alarm, and all of it was really easy. It seems like a good value for the money so far.

I've had Frontpoint for two months now. Installing it was easy and to do the final setup, I had to call in. And their reps were very helpful. However, the hardware was not as great as I would have wanted it. The thermostat's falling apart and one of the alarms that I got do not work. And the range of the motion sensor is all goofy. It's supposed to not be set off by small animals and it totally is.

We experienced a burglary which was our fault because we were not locking our doors. We live in a small town, have two dogs, and had a false sense of security. We were in our house when the person came all the way upstairs while we were sleeping and I had caught a glimpse of him. After that incident, we were on edge thinking that it could happen again. That's why we decided that we would get a security system. We found about Link Interactive in a website that compared several different security systems, and we liked that their monthly monitoring cost was lower than most.

After learning about Link Interactive on a home show, I decided to get them as my home security provider because of the price and the system. Their salesman Phyllis has been very helpful.

Link Interactive was cheaper and their reviews also made me choose them. Their representatives have been very helpful. They've sent me over the price quotes right away and followed up with me. It was really easy to install the system. The devices were all labeled and easy to open during the install. Since I got the system, it's been easier because I can manage it on the app on my phone. It's really helpful especially if I have somebody who needs to go in and I don't want to give them the code.

I wanted to have a company that has the 24 hours a day monitoring. There are a lot of security systems out there where it would ring up a central station if an alarm went off but that's all it would do. It wouldn't go outside of my house to inform anybody else. I got Link Interactive and I like the fact that I have the panic button. I just got divorced and my ex is not being civil, so I wanted that panic button. I got it set up for emergency services and it will immediately text my parents’ phone if I press the button.

Link Interactive has more hardware that’s able to work with it. It doesn't lock people into their hardware only, and that was a major feature. It was a little more expensive than some others, but on the higher side of the ones I was looking at, it was certainly reasonable. The installation was quite straightforward. The most difficult pieces were some of the door sensors because of the trim I have at this house and how I designed it. It was a little bit more difficult to get them installed appropriately, so it required a little more drilling and work than I had maybe anticipated but nothing insurmountable. I like the DIY aspect of it and the ability to customize and piecemeal the items that made sense now and the ability to expand on that later. Overall, my experience was very pleasant and it was easy to get things up and running.

My friend has Link Interactive system and he and his wife like it so I went with them. The interactions I had with their reps have been good. My friend does installation stuff so he installed the system for me and taught me how to use it. Overall, it has been a good experience and I'd recommend them.

I've been using Link Interactive for about 30 days. They had a good price and the sales, there was relatively little pressure. Installing the device has been fine and everything was pretty easy. Their reps were all very nice and courteous.

The installation of the Link Interactive system wasn't that hard once I got started, but the directions were not clear how to do it. Once somebody got on the phone, we talked through it and it was okay. Every time we've talked to their reps, they've been helpful.

The installation of the Link Interactive system was time-consuming and tedious, but that wasn't anything that they caused. Everything was easy to understand, but there were some things that could have been a little more user-friendly. The instructions say to put screws in the wall when they could probably accomplish it with a double-sided tape to make it a little easier. Also, the siren for the alarm wasn't loud enough because it comes through the panel and the panel’s on the other side of the house. I asked what my options were and they offered me a Z-Wave siren. When I received it, I found that it had a limited range and needed to be close to the panel, which defeats the purpose. Then they told me about another type of wireless external siren, but they didn't offer it and I'd have to go buy it from a third party. I was a little disappointed they didn't offer a better solution for that.

Right from the beginning, I appreciate Link Interactive's willingness to send me a different transformer since that was a big deal. There’s one that ships out with the alarm panel, only it's one of those that just plugs into the wall and I plug the cord into the back of the unit. What I’d really like is to be able to hook it up the same way I had my ADT panel which requires a transformer that I can just put the 24 or 15 volts over the network, and they agreed and they sent me one. I’m very happy so far and I'd definitely recommend them.

My boyfriend had an easy time installing Link Interactive. I've been using it for almost a month and feel safer with it. They have the best team and I'm happy with the service.

Link Interactive's system is great and I love it. I like that I can add things to it and that it's all wireless. And it's so easy to install a five-year-old could do it. All the instructions were detailed and in 10 minutes, I had everything installed and ready to go. I feel we're more secure now and I use the system at the house but I still haven't armed it yet. I'm waiting about a month or until I get completely used to it before I arm it so I won't be making any mistakes. Also, the guy that I purchased the equipment from at the home show in Rayleigh was very knowledgeable and very friendly.

A trusted friend from my block has Link Interactive and referred them. It was easy to install, and we've been using them for three months already. We had an issue with the SkyBell, but they quickly sent us out a new one. I've called their customer service and they helped me set up some semi-specifics of my system easily. They've been great.

Link Interactive's customer service was a lot better than some others that I called. They're much more knowledgeable about the products, how I installed, and what I needed based on what I told them I wanted. With all the other companies, there was a bunch of things they didn't cover which Link did. Moreover, with Link Interactive, everything was easy to work with during the installation. If there was a component that didn't work, they sent a new one right out to me. And everything was all set up, and ready, and labeled, and I just had to stick it where it's supposed to go. Any time I've wanted to change settings, I'd give them a call and I get somebody on the phone right away and they knock it out within a few minutes.

I was searching for good reviews for an alarm system and found Link Interactive. I liked their monthly price. However, I have failures right now in the system and I haven't gotten a phone call from them informing me about it. I feel like I'm in the air with this and that if my alarm will go off, the company will not call me in any way. I used to have ADT and if a sensor will go off or will have a failure, they will call me right away.

I've used Link Interactive since 2008. Installation went good. They always answer my call, answer all my questions and take care of me. I would recommend them.

I went through Alarm.com and Link Interactive was one of the companies that provided equipment for my area. The installation was okay. However, I'm not quite clear on how everything works together or how the system is as a whole. I haven't sat down and figured it out yet, and that's pretty much my only holdup. Link supplies the equipment and then Alarm.com does the monitoring. That's interesting because when I had a question about my equipment and I called Alarm.com, they were completely not helpful because that's not their lane. I have no idea how things would be accomplished with this setup.

I've had used Link Interactive for two months now. Their equipment is comparable to other security providers but for a better price. The set up is pretty simple and they were quick to call when we had trouble with our motion detector going off when we first installed it. I had recommended them to a cousin of mine.

One of our friends recommended Link Interactive and so far, our experience with them has been good. It was easy installing the system but I need to still have a couple of talks with them. I don't know how to do disarm the system if the alarm goes off. They give me a minute to get out but it doesn't work. Nevertheless, I am satisfied with Link Interactive.

The cost and the ratings were two deciding factors I went with Link Interactive. Everyone was helpful during installation. It was good and I had no problems. I got the basic system running now and I still have some more work to do but I haven't had the time.

I was looking for a security company online, went through a couple and chose Link. I wasn't looking for any extensive security and they were affordable. My dad and I had a hard time getting the system installed. We called them a couple of times and the service is good.

I have used Link Interactive as home security provider for a month and a half now. The whole reason why I got it is because I have a child in the house and I just wanted to make sure that everything is safe in the house because we have so many doors. Sometimes he just go downstairs, he pull doors. I feel lot safer with them. However, we had an issue with the thermostat and we ended up paying for someone to come fix it. Now the heater is working fine. Our friend also says that the issue sometimes will say "Bypass", but then there's nothing wrong with the door. But so far, it's all right. Our experience with Link Interactive is not great, but it's okay.

I was searching for new deals for our house and went with Link Interactive because of the do-it-yourself installation and the cost. It was great. The installation of the security device was easy and done in 5 minutes. I called the team at Link Interactive when I had questions and they were helpful.

It's working good with Link Interactive. The installation of the system was a lovely experience. I stuck the little stickers on the doors and the windows then plugged it in and it was wonderful. And the team at Link Interactive was very nice offering to help and they did help. I appreciate all the good service from them. If I know anybody else that needs alarm, I'd definitely recommend Link Interactive to them.

I love the flexibility of the Link Interactive system both in terms of ease of installation and the fact that I could add a variety of Z-Wave components to it on my own. I also like the pricing which I thought was fantastic. Those two really weighed heavily in their favor. I've had a variety of security systems in the past so I have a lot of information to compare with what they had to offer. I had the complete system and all the sensors have been provided. When I installed it, I had the entire system up and running in about less than an hour. I had a couple of doors that were a little difficult but the installation went very smoothly and the process was very simple. It's a great system and I highly recommend it. Also, I've contacted them once and they were able to answer questions and help me very quickly.

I travel out of town a little bit and I wanted to get a security system. Link Interactive was the better deal and installing the system wasn't overly hard. However, I thought the cameras were battery backed up, but they don't appear to be. If my power went out, I wouldn't have any cameras which was disappointing. Aside from that, I had a little issue with the payment too. But overall, I've been pretty satisfied with Link Interactive. I called customer service a couple of times asking something and they were all good.

We received our equipment and had questions regarding some of the set up. Kaite was very helpful in getting our system set up. The documentation included with equipment could be a better for DIY installation, but customer service is great.

Link Interactive's price made me choose them. Their team was very helpful, too. The only difficult part of its installation was the doorbell camera's setup, and I don't know why I'm still having problems with it.

It's been great, so far with Link Interactive. It was easy installing the system because my brother-in-law came and helped me. I've had to make a couple of phone calls with the different things and the Link Interactive team has been helpful. They've been great. I would recommend them to other people.

Installing the Link Interactive system was relatively easy and the instructions were very clear. The people I spoke with were friendly and I feel safer and worry less since I got them. I like the fact that it will text me if the alarm is deactivated or anything like that so I have a peace of mind. I also like the fact that I have the app and everything that I can use. It's really working pretty well so far.

Link Interactive was the best setup that we could have bought. They have a much updated console, which is the brain of any home security system. It's all touchscreen, which is pretty neat in terms of displaying the weather. There’s also the fact that the control panel has a two-way voice. That was something we thought was pretty handy because if something happens, instead of me going and searching for my phone, I can go over to the control panel and have the things communicated. The other factor was they had this integration with Alarm.com. My wife and I control everything through phones. Their price was also very competitive.

The Link Interactive system was already pre-installed as the home security. I then looked into it and I had it reactivated. Within the couple of months of having it, everything's working out well and I have no complaints. I would recommend Link Interactive to other people.

Link Interactive is awesome. We use ADT at work and they couldn't do what I want with cameras so I didn't go with them, and also, they are using a landline. I didn't have a landline at the time so I needed a cellular service. I then did a Google search, and I found Link and contacted them. Mitch sent me an email back and we talked on the phone. He helped me out and educated me, and I was very pleased. I was impressed because of the age of the company, I'm dealing with all the sites that are monitored in the U.S. and they're not off-shore. In fact, that sold me. Also, their price was really fair.

I've been using Link for two months now and the functionality and usability are fantastic. The little mobile unit I have requires no wiring. Everything is wireless and it actually works. They also do the whole two-way communicator thing on the panel and it's one of the features that really attracted me to them. Also, I like the monthly cost.

My dad used Link Interactive. I've had them for four months and I would never want to do it again. It’s way too complicated. It doesn’t work and I can’t figure out how to work it. One of the things broke right away so they had to send a new one. I hate it and wish that I hadn’t done anything with them.

I installed and configured the Link Interactive system myself and it was not that difficult. After I installed it, I called them and they gave me some of the instructions about how it works in some particular scenarios. I wondered how it will work if I turn it on and arm it when I leave, and the rep told me that's their job. I also asked what would happen if during the night it's armed but in the morning my wife went out and the rest of the people are still sleeping, and they were able to give me the answer. Right now it doesn't allow me to operate it through my phone, but I need to upgrade and pay $5 more each month to have the features. If that's there, it would be more convenient to have. But right now, it's been working alright and I feel a little bit better with it.

Link Interactive has the best write-ups. It was as well very simple and easy installing the security system. Also, I've called the Link Interactive team and they've been very receptive and called me back. When they didn't answer the phone, they called me back because they saw that I had called.

Link Interactive's prices were a little bit high but when I initially called their customer service, I felt that they were more responsive than the other providers and that they did a much better job of listening to what I was concerned about and trying to come up with a plan that was going to meet my needs. A lot of the other companies were cheaper but I didn't feel like they could grasp what I really wanted. However, Link's system was harder to install than I thought, and seemed like it took forever, but I still did it. I had some problems with the control panel because I wanted to mount it on the wall, and at one point, there was an extra wire which I took off our old panel that I couldn't figure out. I called them and they also couldn't figure it out, so they had me take pictures and send it to them. Then they researched it until they figured it out. They were super helpful.

My wife and I searched Google, and Link Interactive was number two on the list. We looked at the number one company, and we called them but they were expensive. We then looked at Link and they were cheaper and their reviews were really good as well, so we went with them. The installation was very easy. The only hard thing was doing the drilling. I was worried about it because I don't like putting holes in my house, but we ended up doing it. The drilling took some time for the motion detector. And then, we put one of the glass break sensors on the ceiling in the living room.

Link Interactive allowed us to do the equipment over a payment period instead of an all upfront cost and the home automation portion of it. I had a few hiccups with the installation, especially with installing the first camera which wouldn't connect. We had to get a second camera sent out and now the second camera is working fine. Other than that, the installation went pretty smooth. Their reps knew what they were talking about and they helped me with setting it up.

We have two alarm systems from Link Interactive for two different companies. I have it in my business and it’s user-friendly and works well. I don't use it on everyday basis because I don't close my door. I have a staff to do that but I haven't heard any complaints. Everything’s fine and I would recommend it to other people.

I had ADT and it's $33 a month while Link is $29 a month. I saw them at a home show and the guy there said that the fee was $29 a month but he couldn't get the computer to print that up. It kept on printing up a $38 a month fee and I was kind of hesitant on that but I went with it. I haven't got my first bill yet and I'm hoping it comes with $29 a month. I installed the system myself which was easy and I put it in my second home which I'm monitoring from up north. It's in my house in Florida and I'm in Boston right now. I also called them about the password because it wasn't set up right and that went perfectly fine.

Link Interactive has slightly cheaper monthly payment and mostly I was looking for a recessed type of sensor. I didn't want those sensors to be hanging up externally. Link Interactive was one of the only two places that were offering that. Installation of the security system was fairly easy. I feel that my house is secured now.

It's been good with Link Interactive. Installing the system was all fine too. They sent me the stuff and I just installed it. I had to call them a couple of times to figure out how to set some things up. I had to replace some sensors and I had to replace the cellular card and they've been pretty helpful. Everything's working fine.

I've had Link Interactive for three months now. They had little prices and it was easy to install. I've called a couple of times to verify some questions I had and it's been good. I feel a lot safer since installing it and everyday, when I leave the house, I turn my system on.

I have 30 years in the security industry and Link Interactive is the company I chose over all the other ones out there. Also, I had an existing system and the ability to use my existing panel and hook it up to the Wi-Fi using Link's system was also a factor why I went with them. I like the ability to set the system from my phone when I'm out of town. With my old system, I had no way to see whether the system was armed or not. With Link Interactive's security system, I get a text or an email every time the system isn't armed by a certain time at night. I also see when it's turned off in the morning and that's awesome.

Installing Link Interactive was really easy. I had some existing ADT equipment that I had to tie into, but they were able to help me out. There was a problem with one of the sensors and they were able to get that going. I was really happy with my experience. One of the things that stood out was the customer service. There was access to people and they had an easygoing nature. I was able to talk to people who knew what they were doing and people that didn't need to transfer me around to 30 different people. I got somebody who was casual and easy to talk to, and it was refreshing.

Link Interactive was highly rated on a website that was rating security services and their price was right. The salesperson I spoke to on the phone, Joseph, was helpful. Installation was foolproof. The instructions were simple and it was plug and play right out of the box. I made a call to customer service the day I was installing it when I needed to activate it. I had a couple of questions because the app wasn't updating immediately. They needed to do a remote reboot and that fixed everything. Overall, they were easy, intuitive and helpful.

Link Interactive has been awesome and worth it. The price is right and it was easy installing the system. The service has been great as well. They were good to work with and they called back a couple of times to make sure everything was good to go when we first started the system up. That was appreciated. But there was some confusion between them and Alarm.com, which we also had to deal with. Also, the actual alarm monitoring service wasn't explained clearly and there's a phone number to activate this and customer's use. It was a little confusing at first. So, if they'd take more time to explain that they're not the monitoring provider, that would help.

Link Interactive had a better deal. I installed their system, and the installation went well. Link is a very good company, and I'm pleased with it. If they would throw a free outdoor camera, with that system, that would be better. Sometimes before I open up the door, I want to see who’s there, and I'm not even looking at it. There are a lot of accidents now. I open up the door and there goes the burglar. Other than that, the system is all good, and we just purchased another Link system for the other house, so we got two systems.

I have two Link Interactive systems, one for my ski cabin and another for my house. The installation was easy for the house. I had the system installed two and a half years ago, and had very little interaction with the people at Link because I had programmed all the sensors. I bought the panel and smoke detectors from them, but all my doors already had sensors in them so I programmed all that, which was fine.

I was looking for the best in the market and Link Interactive was up there with an affordable price and I gave them a shot. Their security device is a good product and I like how everything was all set up and ready to go. Installing the device was super easy, a third grader could have done it. I may have the chance to finish the account setup online but I work a lot of hours so it’s difficult and their service hours aren’t always there. They also included a hardwired camera which I'm not going to need so I may have to return it. All in all, it’s a very neat experience.

So far things have been good with Link Interactive. Their sales team was knowledgeable and able to answer my questions. Installing their device was easy, too. No issues at all and very straightforward. Now that we got used to it, we feel more secure.

I found a couple of sites where Link Interactive was ranked number 2, but their price was a million times better than some other competitors. But the main thing that made me pick them was that I wasn't pushed to sell. The original guy I talked to comes from another company and he kept calling me back and trying to get me to buy that day. I didn't like that. Then the rep from Link Interactive said they had specials on Tuesdays so I waited the whole week, called them back and got the contract signed up. I liked that a lot better.

The security system I got from Link Interactive works and I feel fine having it. Also, their team has been good and easy to deal with. They've called when we had a miscue and they seem to be able to do their job, which is important, and they're not annoying.

I did a search for an alarm company and went with Link Interactive. I've used them for a month. I dealt with their team to activate the system, and they were very helpful and got me set up for my garage door opener. The process wasn't that long. I'm pretty good at installing stuff, and it was easy to install my security system. The only negative was that I received the system on a Sunday, and I couldn't activate it then because they were closed.

Link Interactive was offering the same service I have with my other company at a much more attractive price. Their system was a self-install so I did it and it was a little easier than I expected it to be and went in well. The software set up was very straightforward and great. And their service is working as expected. When I was out of town, somebody came in and tripped the alarm, and Link Interactive team contacted me immediately. It's been approximately a month and I've been happy with them so far and would recommend them.

The people I brought the house from had Link Interactive installed and I have them now as my home security provider for a month and a half. Whatever interactions I've had with them has been positive. Everybody has been very friendly and helpful.

My daughter and son have Link Interactive and I got mine two months ago. Their team was really good. When we ran into any issue at all, they were right there to resolve them. Since having their system, I've had less worries for my wife.

So far, Link Interactive has been doing good. Their system is wireless and their features were suitable for our needs. We have a pretty straightforward warehouse with three doors. We didn't need too much fancy stuff but they have the option to install camera. Setting it up was much easier than I expected it. I was very nervous in the beginning because I've seen those other guys install and I thought there was a lot of wiring involved. Their price was another thing. I would have no problem ordering from them again.

We use Link Interactive services for our small business and it's been about a year and a half since we had them. Aside from their cost, the fact that I can do installation by myself made me go with them. It's been good with their team, so far.

I've been with Link Interactive for four months now and their team have been okay. The installation of the security device was fairly simple. The alarm itself works but the only thing that bothers me is that I have to call my police department to attach it, and it was something that I wasn’t aware of.

My father has Link Interactive and he recommended it to me, and so far, I’m liking it. The installation of the device was very easy. I called their team to activate it. The email and the text messaging things have been really nice and easy. It's also reasonably priced and I'm super happy with it. Since having the system, I definitely have more peace of mind, and I'm able to walk away and know that my house is protected.

I've been with Link Interactive for a month. I went with them due to their price, the brand name itself, and the reviews. The team at Link Interactive has been very helpful and nice. It was very easy to set up the device. Since installing the system, I definitely have fewer worries. My door is weird and the sensors were far from one another, so there was an incident where it went off when it didn’t need to. It caused a scare, but Link Interactive is sending another piece to put on my door so that the sensors can be closer. I called them, told them my situation, and they’re fixing it so it's perfect.

Installing the Link Interactive device was super easy and their customer service was really good. We sold the location that we had a contract with Link and they worked with us to switch the contract over t the people who bought the new location. They're very helpful, cooperative and friendly. They get back to us in a timely manner.

decided to switch to Link Interactive mainly because it's wireless. Installing the device was easy but it’s not completely intuitive. Hopefully their people are helpful in providing information about how to change things around. I'll probably need to call when I want to add, modify or do some advanced stuff, but overall it was good. Having the app to manage the alarm system is truly helpful since I'm not dependent on the main panel there. I can also disarm, arm and do a few things which is a big advantage.

Knowing the use of alarm.com products and then the customer service response from the individual from Link Interactive I talked with at length helped solidify my decision to go with them. Customer service team has been excellent. The system is performing exactly how I expected it to, so I've been satisfied with the performance as advertised and I haven’t had any issues with it so we're very happy with it.

We were deciding between Vivint and Link, and other home do-it-yourself things. We ended up choosing Link because of their price. The customer service was very helpful when we were deciding on getting Link. The installation was easy. We're happy and would recommend Link.

Attempting to Update Credit Card Information Online. The pull-down menus on your website did not work for me. I could not change the information already entered. Try as I might, I could not type new month/year, could not get the pull-down to set on the correct date, could not delete what was already there -- very frustrating! I also looked for contact information (phone or live chat), and couldn't find that. I finally found a telephone number on an invoice. Please correct both of these as soon as possible. The live operator that I called was very nice and helpful.

We talked to some companies and some friends about other home security systems. And then I went online and started comparing the actual products that my friends use because there seemed to be a problem with other systems. We also had somebody else who gave us quotes for the another product. ADT also came out to the house knowing that we didn't have a traditional landline, and they came and didn't even say, "Hey, if you've got a traditional landline, it's this price, and if you don't, it's much more." But I ain't paying that much.

With Link Interactive I definitely have more peace of mind, especially with a new home. I had an issue with a sensor and they resolved it fairly quickly. Customer service has been great so far. They’ve been very receptive to any questions I have. I've never had any real problems with them. The one problem I do have is they don’t really provide as much documentation as I would've preferred. They provide you with links to some videos but they don’t tell you exactly what to do in those videos, especially if you purchased new equipment. For example, I had to call for smart bulbs. It's very simple to do it but it would've been nice if they had documentation for it.

I read an article about alarm.com so I checked it out, did a little bit of research on different alarm systems, decided to proceed with alarm.com and Link happened to be the service provider. The sales team was good to work with. Everything was fairly smooth and very easy. I ordered everything online and they came on time. So far, the experience has been very good. I have the system for about a month and a half but I haven't completely set it up yet. The reason is I'm putting it on a residence that's under construction right now and it's not complete.

I have a son-in-law who goes into computers and checks everything out to a T and he picked Link Interactive for me as one of the better security places to go with. He and my son installed the system and it was very easy. I have it for about seven weeks and now I have more peace of mind, mainly, at night. I've recommended it to my neighbors.

Installation of the Link Interactive system was a piece of cake. I did it in less than 30 minutes. The system takes care of itself and it does what it does and it works. I've only called them one time for a minor glitch in the system and I've found that they already took care of it. Other than that, it was perfect and I have no issue. I have more peace of mind because my home is secure.

Katie was very helpful and patient with me, as we had problems installing the door bell camera. She would not give up. She made one phone call. We both talked about the problem and she walked me through the new steps to get it working. It is working. Thank you and your team.

I like the way that Link Interactive responds. They address my concerns and solve my problems. The customer service is great so far and even if I had some problems with one of the devices that they sold to me, I returned it back and they replaced it for me. They help and guide you through the whole process so I like it. It’s got some technical issues that I wish it’s more advanced like you can control your security system more and pick which sensor you can activate. I talked to one of the representatives and she told me that they are working on the new firmware so I’ll wait for that. I will recommend them.

I like the do it yourself and the Z-Wave security system so we went with Link Interactive. We had to cut into our door a little bit with the magnets but other than that installation was fine. We've been using it for a month now and our interaction with their customer service team has been good. My wife talked to him on the phone while I work through email with him. We haven’t really armed the system yet. We've been waiting for a teenager to move out so we would be ready for when he does.

We went with Link Interactive because it has encryption, house security and automation all together instead of multiple systems. Installation was fairly easy. I just have to figure out exactly how to set up all the rules and alerts. But their sales rep was great in showing me everything. He was awesome to show me what I could eventually do. Since installing our system with Link, I definitely have more peace of mind when I'm home alone. I don’t really use it when my husband is home, I use it when I'm alone. The other night I called the Link customer service team because I was having some issue disconnecting a new device, but then I hung up because I figured it out while I was waiting on hold. They called me back an hour and a half later to see what I needed.