Link Interactive Reviews

I've been traveling so I had to get a home security system. Link Interactive was offering me the capability to be called on my cellphone, whereas ADT has it via the landline. Also, they have the smart app. They had a much better offer than ADT. So far, they seem to be pretty responsive. I really like the fact that they have this email which tells me when the system is armed and disarmed. So, whenever I travel, I look for that email in the morning saying that my family opened it or disarmed it. So, there's a signal to me when I'm traveling. I also like the fact that when I'm sitting in the car I can arm it or disarm it from the app.

The reviews, the cost and the operation model were some of the reasons I selected Link Interactive over other companies. Then I hired somebody to install the system for me but when I did call them, our interaction was great.

I like Link's cost. I've had them for a month already. I just got back from a week-long cruise and the system gave me peace of mind. On the other hand, they never contacted me back when I gave them a call to ask about some ADT equipment that's already in my house and to see if it was compatible.

A friend of mine told me about Link Interactive. I did some research, but it was that referral that really pushed it over. Installing the Link system was easy. Their customer service has been very positive. Valerie walked me through everything. Since installing the system, I've felt more secure. Just the other day, they called to check in on me to make sure that everything was okay because I hadn't armed my system in a few days. I'd recommend them to a friend.

I did a lot of research and Link Interactive seem to have the best thing so I went with them. I installed the system myself and it was very simple. And then Link Interactive called me after I got everything set up and asked how everything was working. The rep was awesome and very helpful. It's been a very good experience. I highly recommend them to anybody.

I researched Link Interactive on the internet. When I looked at the input from actual clients, they seemed to be superior than others and they were rated high. Also, they were associated with Costco, which I'm a Costco fan. However I've been horrified with their customer service. I almost quit but decided to keep it. The thing that appalled me is I got it 'cause my husband is supposed to travel and the guy said it would be there Saturday. My husband left and it didn't get there. I called FedEx and they said it was definitely shipped to be either four or five days so it would get there the following week after he left. And the guy never told me. He just wanted to make the sale.

I have been with Link Interactive for over three years now and I love being with them. Installing the system has been very easy and it came with free setup. I added a couple of sensors and I couldn't get one of them activated. So, I called Link Interactive and they walked me through it. Their customer support was great. Since installing the system, I've had more peace of mind. Link Interactive got good stuff and it speaks for the price.

I found Link Interactive on the internet. There was a comparison amongst different brands of security providers and I like Link Interactive mainly because of the cost and internet access as opposed to most of the security systems out there which are phone only. And I don’t have any cell reception at my house, too. Installing it was super easy. Everything was laid out and pre-arranged with all the different access points already listed on the devices. I talked to their staff once about needing more time to get to the panel because of the distance of it to the front door. They contacted me saying, “Hey, we see an issue you’re having here because you keep having to disarm it.” And they adjusted that for me over the phone. I like that Link Interactive does give us some peace-of-mind when we go away because there’s a little more protection on there. At least, I'd have an alert and could alert the authorities or neighbors.

I've had Link Interactive for a month and a half now. The availability of products and the pricing are the reasons I went with them. I'm happy with their good and very helpful sales rep. I sent an email once as I needed some questions answered and their staff answered within a couple of hours. It was way faster than I expected.

The sales rep of Link Interactive contacted me 'cause I had an old alarm system that needed to have the wireless module involved. And then, he told me the different solutions that were available. I've been using their system for one month now. I had one issue that I had resolved within 20 minutes of talking to someone on the phone when I was trying to do the setup myself. Since using Link Interactive, I have more peace of mind. I like the cost and availability of it, too. I definitely would recommend it to someone else.

I've used the Link Interactive system for three months now. I'm a technical person, so I like the system from a technical viewpoint. I also liked its do-it-yourself aspect and the price was good. I had the system installed but the Link Interactive team had discussed all the components over the phone and what I wanted to do and they programmed it all. I went into some modifications so it cost me more to make it the way I wanted it.

Link Interactive has a better price than other home security company in our area. Furthermore, the salesperson was very great to deal with as opposed to other companies that I was on the phone with. I got to talk to their team a couple of times and they're helpful. I've got some unresolved issue as my front doorbell camera is not maintaining its connectivity but it's gonna take me being at home and calling them to troubleshoot. I just haven't been able to contact them while at home.

My husband researched online on alarm companies and decided to go for Link Interactive base on their ratings. The installation went fine for him and it was easy. Everything's been great since installing the system. We love it. Plus, I like that we can control the garage door.

The contract with my existing security system provider was ending and I was looking to make a change. The sales representative from Link Interactive was great. I was very skeptical because the last company that I dealt with told me a lot of things upfront that weren't true and didn't happen. I was under contract with them for three and a half years and tried to cancel for two years. The Link Interactive representative gave me a lot of detail because I had a lot of questions. She answered all including the agreement and all of the little small fine print. The crazy part was when I called back a month or so later, because my contract with the other wasn't up then, the same lady answered the phone and she said she remembered me. So that was a great experience.

I like the ease of use of Link Interactive with the phone app and the self-install hardware. It’s a pretty simple, straightforward system and is cheap, too. During the initial interaction with the sales rep, we got a little miscommunication. The problem was I got a promotional deal with a free sensor and I bought a sensor because they didn't catch the free sensor. So I have an extra one that I didn’t hook up but I’ll just figure out a place to put it. They only added $18, which wasn’t a big pull-back.

The fact that Link Interactive is still privately held and the company’s been in business as long as they have, and their product was very nice lead me towards them. The sales representatives were extremely knowledgeable and very helpful with decision making. Setting up the device was a piece of cake. The reps were very helpful on the phone and knew the answers to any questions I had. I’ve always been fairly comfortable in the house because I have a big German Shepherd, but the Link system is an added security. Overall, my experience has been really good.

I like the price and home automation that Link Interactive has through their system. Their sales rep was really helpful, too. We had a bunch of random questions and we’d call him and send him emails. And he was pretty quick to respond. We ran into an issue with the motion sensors and we ended up returning those. But the rest of the system has been just fine and great. I also did have to call customer service when we were unable to add something for home automation under our panel and we had the wrong passcode but they responded in like a day and everything was fixed. They also have a mobile app that makes it easier to arm and disarm the system.

Link Interactive's reps weren't pushy as opposed to some other places that I had called. I made one phone call and then I received an email quote and I had more questions. I had a couple of emails back and forth and then I called back. Then I made my decision. It took a while to install because of getting everything and then there were a couple of things that were not clear until we called. We tested it to make sure it was working. I had to call them and they said I had to press the button for 30 to 45 seconds. We were back and forth with several phone calls on different things. The glass break didn’t go off, and there’s a button on it that doesn’t do anything. It took two nights between the installing and then making sure that everything worked and feeling okay and I felt there wasn’t much education or there was nothing in the information that I could read to have not made those phone calls.

Link Interactive is a great company. Their pricing was about the same with other companies but I appreciated their honesty. They disclosed everything upfront. There was no bait and switch like there were no hidden charges I wasn't aware of. Their sales rep was also very prompt. I emailed him what I needed and he called me back. We went over everything. I stayed on the phone while I signed up online, and it was great. Everything worked out fine during installation, as well, however, my husband had to call about a recessed door sensor but they were really great about swapping that. I'm very happy with Link Interactive. When I come home and I'm alone most of the night, that's when it gives me great peace of mind. I would recommend them all day.

I had a security system before and I had been thinking about changing it so I could get a better price. Link Interactive is cheaper and I like their idea of DIY. I'm okay with it because I do a lot of hands-on stuff myself at home. With other security systems, the company charges you extra. Every time you want to add more protection they say "No problem. We'll send a technician over to your house and he'll help you to install." But they charge $75 an hour plus the device cost. With Link interactive, I just buy the device and I install it myself. Their reps are also pretty quick to respond and really helpful, too. So, I like Link Interactive so far.

When I did an online search, Link Interactive was ranked number 2 so I chose them. I'm tech-savvy, so installing their system was pretty easy. I also manually change things on the security system, which allowed me to change stuff to the correct names and titles that I needed them to be at that time. However, there are some things that people need to know and look up about the system. Things like changing the name of the sensor or knowing different codes aren’t included, so people won’t know how to set that up unless they search for it.

Link Interactive is easy to install and I am satisfied with it. The sensor though doesn't work that great, it is coming on and off. I haven't called them yet. I'll try to find a time that when it's not working and then I'll call. It's usually when I'm not home and then it stops working. I try to activate it and then the motion sensor does not activate.

Link Interactive is a do-it-yourself security system and they have a good price, which made me decide to use them. The installation was pretty simple. I had a couple of questions but they solved everything and answered all our questions. So far it's a good company and it's doing exactly what it said it would do.

Putting up the Link Interactive device was pretty simple and fairly straightforward. I use their helpline to confirm and help set things up. They're very friendly and easy to contact. However, I use the online videos more often and if I were to give a recommendation, a better video tutorial would be great. But so far they've been very responsive with questions so it's been a good experience.

I looked at Link Interactive's reviews, ratings and how good they stand against the competition in terms of the value that they are offering for their services and the features on their products. I found them to be better than others. I have them for about three months now and so far, so good. I have had a fantastic experience with them. I installed the system on my own and their documentation was very much self-explanatory. Their sales reps were not pushy in trying to sell their service or products and I liked that. They helped me understand what my real needs are such as the sensors and other things that I would need. The technical support also helped me in the installation and configuration of the system. Since I got it, I feel a bit relaxed. And it feels good to have someone monitor the security.

A friend of mine who is an existing customer recommended Link Interactive. I also made my own analysis of what the offering is in terms of technology and price compared to competitors. Then, I received a very good support during the phase of trying to figure out what I want and need through the process of getting a system to try for a month. These are the reasons which convinced me that Link Interactive is a good service provider. There was an easy way of trying the system for a month which gave me the confidence that I needed. Otherwise, I would have probably not signed a three-year commitment which is one of the downsides Link Interactive has. I'm spending 36 months of the monthly fee and I'm on the hook for three years no matter what.

We've had the Link Interactive security system installed since the end of October but we've never used it because the city we live in requires us to get a permit. I talked to the county here in the city and this is part of their requirement. They'll charge us a lot of money if we have a false alarm and someone's not here within twenty minutes and it can't be either my husband or I listed on the permit. We're new to the area and we just don't know that many people from here but we have to have two names of people that would be able to be here within twenty minutes guaranteed, and we don't currently have that. So we've never activated it but we're stuck paying for it. I talked to Link about it and they forwarded me over to someone that was in charge of their permit division. I left a message and she never called me back.

I was looking for security systems and didn’t want to go with ADT as I heard a lot of negative experiences about them. I was about to go with Frontline but before I pulled the trigger, I looked around a little bit more and found Link Interactive on a review site and called them. Ultimately they were able to provide the same kind of service as Frontline and it was cheaper. It was moderately hard setting up the system. The actual physical part wasn’t difficult like installing the sensors and programming the panel was super clear but it was a little bit difficult. Another thing was having a little more guidance on understanding the features and customizability. I’m still figuring out all of the different features. I've had Link for less than a month now and their reps were great and were very friendly. My wife and I definitely feel safer with Link. I travel a lot and my concern is more for my family.

I like that Link Interactive had the option for home automation since a lot of other places didn’t offer that. It was also a little cheaper than some of the other places. Because their system was all set up, all I had to do was drill a little hole in the wall for the antenna to go through, then I used adhesive tape for the sensors. The only other thing I had to drill was the front door because we have the recessed alarm, and all of it was really easy. It seems like a good value for the money so far.

I've had Frontpoint for two months now. Installing it was easy and to do the final setup, I had to call in. And their reps were very helpful. However, the hardware was not as great as I would have wanted it. The thermostat's falling apart and one of the alarms that I got do not work. And the range of the motion sensor is all goofy. It's supposed to not be set off by small animals and it totally is.

We experienced a burglary which was our fault because we were not locking our doors. We live in a small town, have two dogs, and had a false sense of security. We were in our house when the person came all the way upstairs while we were sleeping and I had caught a glimpse of him. After that incident, we were on edge thinking that it could happen again. That's why we decided that we would get a security system. We found about Link Interactive in a website that compared several different security systems, and we liked that their monthly monitoring cost was lower than most.

After learning about Link Interactive on a home show, I decided to get them as my home security provider because of the price and the system. Their salesman Phyllis has been very helpful.

Link Interactive was cheaper and their reviews also made me choose them. Their representatives have been very helpful. They've sent me over the price quotes right away and followed up with me. It was really easy to install the system. The devices were all labeled and easy to open during the install. Since I got the system, it's been easier because I can manage it on the app on my phone. It's really helpful especially if I have somebody who needs to go in and I don't want to give them the code.

I wanted to have a company that has the 24 hours a day monitoring. There are a lot of security systems out there where it would ring up a central station if an alarm went off but that's all it would do. It wouldn't go outside of my house to inform anybody else. I got Link Interactive and I like the fact that I have the panic button. I just got divorced and my ex is not being civil, so I wanted that panic button. I got it set up for emergency services and it will immediately text my parents’ phone if I press the button.

Link Interactive has more hardware that’s able to work with it. It doesn't lock people into their hardware only, and that was a major feature. It was a little more expensive than some others, but on the higher side of the ones I was looking at, it was certainly reasonable. The installation was quite straightforward. The most difficult pieces were some of the door sensors because of the trim I have at this house and how I designed it. It was a little bit more difficult to get them installed appropriately, so it required a little more drilling and work than I had maybe anticipated but nothing insurmountable. I like the DIY aspect of it and the ability to customize and piecemeal the items that made sense now and the ability to expand on that later. Overall, my experience was very pleasant and it was easy to get things up and running.

My friend has Link Interactive system and he and his wife like it so I went with them. The interactions I had with their reps have been good. My friend does installation stuff so he installed the system for me and taught me how to use it. Overall, it has been a good experience and I'd recommend them.

I've been using Link Interactive for about 30 days. They had a good price and the sales, there was relatively little pressure. Installing the device has been fine and everything was pretty easy. Their reps were all very nice and courteous.

The installation of the Link Interactive system wasn't that hard once I got started, but the directions were not clear how to do it. Once somebody got on the phone, we talked through it and it was okay. Every time we've talked to their reps, they've been helpful.

The installation of the Link Interactive system was time-consuming and tedious, but that wasn't anything that they caused. Everything was easy to understand, but there were some things that could have been a little more user-friendly. The instructions say to put screws in the wall when they could probably accomplish it with a double-sided tape to make it a little easier. Also, the siren for the alarm wasn't loud enough because it comes through the panel and the panel’s on the other side of the house. I asked what my options were and they offered me a Z-Wave siren. When I received it, I found that it had a limited range and needed to be close to the panel, which defeats the purpose. Then they told me about another type of wireless external siren, but they didn't offer it and I'd have to go buy it from a third party. I was a little disappointed they didn't offer a better solution for that.

Right from the beginning, I appreciate Link Interactive's willingness to send me a different transformer since that was a big deal. There’s one that ships out with the alarm panel, only it's one of those that just plugs into the wall and I plug the cord into the back of the unit. What I’d really like is to be able to hook it up the same way I had my ADT panel which requires a transformer that I can just put the 24 or 15 volts over the network, and they agreed and they sent me one. I’m very happy so far and I'd definitely recommend them.

My boyfriend had an easy time installing Link Interactive. I've been using it for almost a month and feel safer with it. They have the best team and I'm happy with the service.

Link Interactive's system is great and I love it. I like that I can add things to it and that it's all wireless. And it's so easy to install a five-year-old could do it. All the instructions were detailed and in 10 minutes, I had everything installed and ready to go. I feel we're more secure now and I use the system at the house but I still haven't armed it yet. I'm waiting about a month or until I get completely used to it before I arm it so I won't be making any mistakes. Also, the guy that I purchased the equipment from at the home show in Rayleigh was very knowledgeable and very friendly.

A trusted friend from my block has Link Interactive and referred them. It was easy to install, and we've been using them for three months already. We had an issue with the SkyBell, but they quickly sent us out a new one. I've called their customer service and they helped me set up some semi-specifics of my system easily. They've been great.

Link Interactive's customer service was a lot better than some others that I called. They're much more knowledgeable about the products, how I installed, and what I needed based on what I told them I wanted. With all the other companies, there was a bunch of things they didn't cover which Link did. Moreover, with Link Interactive, everything was easy to work with during the installation. If there was a component that didn't work, they sent a new one right out to me. And everything was all set up, and ready, and labeled, and I just had to stick it where it's supposed to go. Any time I've wanted to change settings, I'd give them a call and I get somebody on the phone right away and they knock it out within a few minutes.

I was searching for good reviews for an alarm system and found Link Interactive. I liked their monthly price. However, I have failures right now in the system and I haven't gotten a phone call from them informing me about it. I feel like I'm in the air with this and that if my alarm will go off, the company will not call me in any way. I used to have ADT and if a sensor will go off or will have a failure, they will call me right away.

I've used Link Interactive since 2008. Installation went good. They always answer my call, answer all my questions and take care of me. I would recommend them.

I went through Alarm.com and Link Interactive was one of the companies that provided equipment for my area. The installation was okay. However, I'm not quite clear on how everything works together or how the system is as a whole. I haven't sat down and figured it out yet, and that's pretty much my only holdup. Link supplies the equipment and then Alarm.com does the monitoring. That's interesting because when I had a question about my equipment and I called Alarm.com, they were completely not helpful because that's not their lane. I have no idea how things would be accomplished with this setup.

I've had used Link Interactive for two months now. Their equipment is comparable to other security providers but for a better price. The set up is pretty simple and they were quick to call when we had trouble with our motion detector going off when we first installed it. I had recommended them to a cousin of mine.

One of our friends recommended Link Interactive and so far, our experience with them has been good. It was easy installing the system but I need to still have a couple of talks with them. I don't know how to do disarm the system if the alarm goes off. They give me a minute to get out but it doesn't work. Nevertheless, I am satisfied with Link Interactive.

The cost and the ratings were two deciding factors I went with Link Interactive. Everyone was helpful during installation. It was good and I had no problems. I got the basic system running now and I still have some more work to do but I haven't had the time.

I was looking for a security company online, went through a couple and chose Link. I wasn't looking for any extensive security and they were affordable. My dad and I had a hard time getting the system installed. We called them a couple of times and the service is good.

I have used Link Interactive as home security provider for a month and a half now. The whole reason why I got it is because I have a child in the house and I just wanted to make sure that everything is safe in the house because we have so many doors. Sometimes he just go downstairs, he pull doors. I feel lot safer with them. However, we had an issue with the thermostat and we ended up paying for someone to come fix it. Now the heater is working fine. Our friend also says that the issue sometimes will say "Bypass", but then there's nothing wrong with the door. But so far, it's all right. Our experience with Link Interactive is not great, but it's okay.

I was searching for new deals for our house and went with Link Interactive because of the do-it-yourself installation and the cost. It was great. The installation of the security device was easy and done in 5 minutes. I called the team at Link Interactive when I had questions and they were helpful.

It's working good with Link Interactive. The installation of the system was a lovely experience. I stuck the little stickers on the doors and the windows then plugged it in and it was wonderful. And the team at Link Interactive was very nice offering to help and they did help. I appreciate all the good service from them. If I know anybody else that needs alarm, I'd definitely recommend Link Interactive to them.

I love the flexibility of the Link Interactive system both in terms of ease of installation and the fact that I could add a variety of Z-Wave components to it on my own. I also like the pricing which I thought was fantastic. Those two really weighed heavily in their favor. I've had a variety of security systems in the past so I have a lot of information to compare with what they had to offer. I had the complete system and all the sensors have been provided. When I installed it, I had the entire system up and running in about less than an hour. I had a couple of doors that were a little difficult but the installation went very smoothly and the process was very simple. It's a great system and I highly recommend it. Also, I've contacted them once and they were able to answer questions and help me very quickly.

I travel out of town a little bit and I wanted to get a security system. Link Interactive was the better deal and installing the system wasn't overly hard. However, I thought the cameras were battery backed up, but they don't appear to be. If my power went out, I wouldn't have any cameras which was disappointing. Aside from that, I had a little issue with the payment too. But overall, I've been pretty satisfied with Link Interactive. I called customer service a couple of times asking something and they were all good.

We received our equipment and had questions regarding some of the set up. Kaite was very helpful in getting our system set up. The documentation included with equipment could be a better for DIY installation, but customer service is great.

Link Interactive's price made me choose them. Their team was very helpful, too. The only difficult part of its installation was the doorbell camera's setup, and I don't know why I'm still having problems with it.

It's been great, so far with Link Interactive. It was easy installing the system because my brother-in-law came and helped me. I've had to make a couple of phone calls with the different things and the Link Interactive team has been helpful. They've been great. I would recommend them to other people.

Installing the Link Interactive system was relatively easy and the instructions were very clear. The people I spoke with were friendly and I feel safer and worry less since I got them. I like the fact that it will text me if the alarm is deactivated or anything like that so I have a peace of mind. I also like the fact that I have the app and everything that I can use. It's really working pretty well so far.

Link Interactive was the best setup that we could have bought. They have a much updated console, which is the brain of any home security system. It's all touchscreen, which is pretty neat in terms of displaying the weather. There’s also the fact that the control panel has a two-way voice. That was something we thought was pretty handy because if something happens, instead of me going and searching for my phone, I can go over to the control panel and have the things communicated. The other factor was they had this integration with Alarm.com. My wife and I control everything through phones. Their price was also very competitive.

The Link Interactive system was already pre-installed as the home security. I then looked into it and I had it reactivated. Within the couple of months of having it, everything's working out well and I have no complaints. I would recommend Link Interactive to other people.

Link Interactive is awesome. We use ADT at work and they couldn't do what I want with cameras so I didn't go with them, and also, they are using a landline. I didn't have a landline at the time so I needed a cellular service. I then did a Google search, and I found Link and contacted them. Mitch sent me an email back and we talked on the phone. He helped me out and educated me, and I was very pleased. I was impressed because of the age of the company, I'm dealing with all the sites that are monitored in the U.S. and they're not off-shore. In fact, that sold me. Also, their price was really fair.

I've been using Link for two months now and the functionality and usability are fantastic. The little mobile unit I have requires no wiring. Everything is wireless and it actually works. They also do the whole two-way communicator thing on the panel and it's one of the features that really attracted me to them. Also, I like the monthly cost.

My dad used Link Interactive. I've had them for four months and I would never want to do it again. It’s way too complicated. It doesn’t work and I can’t figure out how to work it. One of the things broke right away so they had to send a new one. I hate it and wish that I hadn’t done anything with them.

I installed and configured the Link Interactive system myself and it was not that difficult. After I installed it, I called them and they gave me some of the instructions about how it works in some particular scenarios. I wondered how it will work if I turn it on and arm it when I leave, and the rep told me that's their job. I also asked what would happen if during the night it's armed but in the morning my wife went out and the rest of the people are still sleeping, and they were able to give me the answer. Right now it doesn't allow me to operate it through my phone, but I need to upgrade and pay $5 more each month to have the features. If that's there, it would be more convenient to have. But right now, it's been working alright and I feel a little bit better with it.

Link Interactive has the best write-ups. It was as well very simple and easy installing the security system. Also, I've called the Link Interactive team and they've been very receptive and called me back. When they didn't answer the phone, they called me back because they saw that I had called.

Link Interactive's prices were a little bit high but when I initially called their customer service, I felt that they were more responsive than the other providers and that they did a much better job of listening to what I was concerned about and trying to come up with a plan that was going to meet my needs. A lot of the other companies were cheaper but I didn't feel like they could grasp what I really wanted. However, Link's system was harder to install than I thought, and seemed like it took forever, but I still did it. I had some problems with the control panel because I wanted to mount it on the wall, and at one point, there was an extra wire which I took off our old panel that I couldn't figure out. I called them and they also couldn't figure it out, so they had me take pictures and send it to them. Then they researched it until they figured it out. They were super helpful.

My wife and I searched Google, and Link Interactive was number two on the list. We looked at the number one company, and we called them but they were expensive. We then looked at Link and they were cheaper and their reviews were really good as well, so we went with them. The installation was very easy. The only hard thing was doing the drilling. I was worried about it because I don't like putting holes in my house, but we ended up doing it. The drilling took some time for the motion detector. And then, we put one of the glass break sensors on the ceiling in the living room.

Link Interactive allowed us to do the equipment over a payment period instead of an all upfront cost and the home automation portion of it. I had a few hiccups with the installation, especially with installing the first camera which wouldn't connect. We had to get a second camera sent out and now the second camera is working fine. Other than that, the installation went pretty smooth. Their reps knew what they were talking about and they helped me with setting it up.

We have two alarm systems from Link Interactive for two different companies. I have it in my business and it’s user-friendly and works well. I don't use it on everyday basis because I don't close my door. I have a staff to do that but I haven't heard any complaints. Everything’s fine and I would recommend it to other people.

I had ADT and it's $33 a month while Link is $29 a month. I saw them at a home show and the guy there said that the fee was $29 a month but he couldn't get the computer to print that up. It kept on printing up a $38 a month fee and I was kind of hesitant on that but I went with it. I haven't got my first bill yet and I'm hoping it comes with $29 a month. I installed the system myself which was easy and I put it in my second home which I'm monitoring from up north. It's in my house in Florida and I'm in Boston right now. I also called them about the password because it wasn't set up right and that went perfectly fine.

Link Interactive has slightly cheaper monthly payment and mostly I was looking for a recessed type of sensor. I didn't want those sensors to be hanging up externally. Link Interactive was one of the only two places that were offering that. Installation of the security system was fairly easy. I feel that my house is secured now.

It's been good with Link Interactive. Installing the system was all fine too. They sent me the stuff and I just installed it. I had to call them a couple of times to figure out how to set some things up. I had to replace some sensors and I had to replace the cellular card and they've been pretty helpful. Everything's working fine.

I've had Link Interactive for three months now. They had little prices and it was easy to install. I've called a couple of times to verify some questions I had and it's been good. I feel a lot safer since installing it and everyday, when I leave the house, I turn my system on.

I have 30 years in the security industry and Link Interactive is the company I chose over all the other ones out there. Also, I had an existing system and the ability to use my existing panel and hook it up to the Wi-Fi using Link's system was also a factor why I went with them. I like the ability to set the system from my phone when I'm out of town. With my old system, I had no way to see whether the system was armed or not. With Link Interactive's security system, I get a text or an email every time the system isn't armed by a certain time at night. I also see when it's turned off in the morning and that's awesome.

Installing Link Interactive was really easy. I had some existing ADT equipment that I had to tie into, but they were able to help me out. There was a problem with one of the sensors and they were able to get that going. I was really happy with my experience. One of the things that stood out was the customer service. There was access to people and they had an easygoing nature. I was able to talk to people who knew what they were doing and people that didn't need to transfer me around to 30 different people. I got somebody who was casual and easy to talk to, and it was refreshing.

Link Interactive was highly rated on a website that was rating security services and their price was right. The salesperson I spoke to on the phone, Joseph, was helpful. Installation was foolproof. The instructions were simple and it was plug and play right out of the box. I made a call to customer service the day I was installing it when I needed to activate it. I had a couple of questions because the app wasn't updating immediately. They needed to do a remote reboot and that fixed everything. Overall, they were easy, intuitive and helpful.

Link Interactive has been awesome and worth it. The price is right and it was easy installing the system. The service has been great as well. They were good to work with and they called back a couple of times to make sure everything was good to go when we first started the system up. That was appreciated. But there was some confusion between them and Alarm.com, which we also had to deal with. Also, the actual alarm monitoring service wasn't explained clearly and there's a phone number to activate this and customer's use. It was a little confusing at first. So, if they'd take more time to explain that they're not the monitoring provider, that would help.

Link Interactive had a better deal. I installed their system, and the installation went well. Link is a very good company, and I'm pleased with it. If they would throw a free outdoor camera, with that system, that would be better. Sometimes before I open up the door, I want to see who’s there, and I'm not even looking at it. There are a lot of accidents now. I open up the door and there goes the burglar. Other than that, the system is all good, and we just purchased another Link system for the other house, so we got two systems.

I have two Link Interactive systems, one for my ski cabin and another for my house. The installation was easy for the house. I had the system installed two and a half years ago, and had very little interaction with the people at Link because I had programmed all the sensors. I bought the panel and smoke detectors from them, but all my doors already had sensors in them so I programmed all that, which was fine.

I was looking for the best in the market and Link Interactive was up there with an affordable price and I gave them a shot. Their security device is a good product and I like how everything was all set up and ready to go. Installing the device was super easy, a third grader could have done it. I may have the chance to finish the account setup online but I work a lot of hours so it’s difficult and their service hours aren’t always there. They also included a hardwired camera which I'm not going to need so I may have to return it. All in all, it’s a very neat experience.

So far things have been good with Link Interactive. Their sales team was knowledgeable and able to answer my questions. Installing their device was easy, too. No issues at all and very straightforward. Now that we got used to it, we feel more secure.

I found a couple of sites where Link Interactive was ranked number 2, but their price was a million times better than some other competitors. But the main thing that made me pick them was that I wasn't pushed to sell. The original guy I talked to comes from another company and he kept calling me back and trying to get me to buy that day. I didn't like that. Then the rep from Link Interactive said they had specials on Tuesdays so I waited the whole week, called them back and got the contract signed up. I liked that a lot better.

The security system I got from Link Interactive works and I feel fine having it. Also, their team has been good and easy to deal with. They've called when we had a miscue and they seem to be able to do their job, which is important, and they're not annoying.

I did a search for an alarm company and went with Link Interactive. I've used them for a month. I dealt with their team to activate the system, and they were very helpful and got me set up for my garage door opener. The process wasn't that long. I'm pretty good at installing stuff, and it was easy to install my security system. The only negative was that I received the system on a Sunday, and I couldn't activate it then because they were closed.

Link Interactive was offering the same service I have with my other company at a much more attractive price. Their system was a self-install so I did it and it was a little easier than I expected it to be and went in well. The software set up was very straightforward and great. And their service is working as expected. When I was out of town, somebody came in and tripped the alarm, and Link Interactive team contacted me immediately. It's been approximately a month and I've been happy with them so far and would recommend them.

The people I brought the house from had Link Interactive installed and I have them now as my home security provider for a month and a half. Whatever interactions I've had with them has been positive. Everybody has been very friendly and helpful.

My daughter and son have Link Interactive and I got mine two months ago. Their team was really good. When we ran into any issue at all, they were right there to resolve them. Since having their system, I've had less worries for my wife.

So far, Link Interactive has been doing good. Their system is wireless and their features were suitable for our needs. We have a pretty straightforward warehouse with three doors. We didn't need too much fancy stuff but they have the option to install camera. Setting it up was much easier than I expected it. I was very nervous in the beginning because I've seen those other guys install and I thought there was a lot of wiring involved. Their price was another thing. I would have no problem ordering from them again.

We use Link Interactive services for our small business and it's been about a year and a half since we had them. Aside from their cost, the fact that I can do installation by myself made me go with them. It's been good with their team, so far.

I've been with Link Interactive for four months now and their team have been okay. The installation of the security device was fairly simple. The alarm itself works but the only thing that bothers me is that I have to call my police department to attach it, and it was something that I wasn’t aware of.

My father has Link Interactive and he recommended it to me, and so far, I’m liking it. The installation of the device was very easy. I called their team to activate it. The email and the text messaging things have been really nice and easy. It's also reasonably priced and I'm super happy with it. Since having the system, I definitely have more peace of mind, and I'm able to walk away and know that my house is protected.

I've been with Link Interactive for a month. I went with them due to their price, the brand name itself, and the reviews. The team at Link Interactive has been very helpful and nice. It was very easy to set up the device. Since installing the system, I definitely have fewer worries. My door is weird and the sensors were far from one another, so there was an incident where it went off when it didn’t need to. It caused a scare, but Link Interactive is sending another piece to put on my door so that the sensors can be closer. I called them, told them my situation, and they’re fixing it so it's perfect.

Installing the Link Interactive device was super easy and their customer service was really good. We sold the location that we had a contract with Link and they worked with us to switch the contract over t the people who bought the new location. They're very helpful, cooperative and friendly. They get back to us in a timely manner.

decided to switch to Link Interactive mainly because it's wireless. Installing the device was easy but it’s not completely intuitive. Hopefully their people are helpful in providing information about how to change things around. I'll probably need to call when I want to add, modify or do some advanced stuff, but overall it was good. Having the app to manage the alarm system is truly helpful since I'm not dependent on the main panel there. I can also disarm, arm and do a few things which is a big advantage.

Knowing the use of alarm.com products and then the customer service response from the individual from Link Interactive I talked with at length helped solidify my decision to go with them. Customer service team has been excellent. The system is performing exactly how I expected it to, so I've been satisfied with the performance as advertised and I haven’t had any issues with it so we're very happy with it.

We were deciding between Vivint and Link, and other home do-it-yourself things. We ended up choosing Link because of their price. The customer service was very helpful when we were deciding on getting Link. The installation was easy. We're happy and would recommend Link.

Attempting to Update Credit Card Information Online. The pull-down menus on your website did not work for me. I could not change the information already entered. Try as I might, I could not type new month/year, could not get the pull-down to set on the correct date, could not delete what was already there -- very frustrating! I also looked for contact information (phone or live chat), and couldn't find that. I finally found a telephone number on an invoice. Please correct both of these as soon as possible. The live operator that I called was very nice and helpful.

We talked to some companies and some friends about other home security systems. And then I went online and started comparing the actual products that my friends use because there seemed to be a problem with other systems. We also had somebody else who gave us quotes for the another product. ADT also came out to the house knowing that we didn't have a traditional landline, and they came and didn't even say, "Hey, if you've got a traditional landline, it's this price, and if you don't, it's much more." But I ain't paying that much.

With Link Interactive I definitely have more peace of mind, especially with a new home. I had an issue with a sensor and they resolved it fairly quickly. Customer service has been great so far. They’ve been very receptive to any questions I have. I've never had any real problems with them. The one problem I do have is they don’t really provide as much documentation as I would've preferred. They provide you with links to some videos but they don’t tell you exactly what to do in those videos, especially if you purchased new equipment. For example, I had to call for smart bulbs. It's very simple to do it but it would've been nice if they had documentation for it.

I read an article about alarm.com so I checked it out, did a little bit of research on different alarm systems, decided to proceed with alarm.com and Link happened to be the service provider. The sales team was good to work with. Everything was fairly smooth and very easy. I ordered everything online and they came on time. So far, the experience has been very good. I have the system for about a month and a half but I haven't completely set it up yet. The reason is I'm putting it on a residence that's under construction right now and it's not complete.

I have a son-in-law who goes into computers and checks everything out to a T and he picked Link Interactive for me as one of the better security places to go with. He and my son installed the system and it was very easy. I have it for about seven weeks and now I have more peace of mind, mainly, at night. I've recommended it to my neighbors.

Installation of the Link Interactive system was a piece of cake. I did it in less than 30 minutes. The system takes care of itself and it does what it does and it works. I've only called them one time for a minor glitch in the system and I've found that they already took care of it. Other than that, it was perfect and I have no issue. I have more peace of mind because my home is secure.

Katie was very helpful and patient with me, as we had problems installing the door bell camera. She would not give up. She made one phone call. We both talked about the problem and she walked me through the new steps to get it working. It is working. Thank you and your team.

I like the way that Link Interactive responds. They address my concerns and solve my problems. The customer service is great so far and even if I had some problems with one of the devices that they sold to me, I returned it back and they replaced it for me. They help and guide you through the whole process so I like it. It’s got some technical issues that I wish it’s more advanced like you can control your security system more and pick which sensor you can activate. I talked to one of the representatives and she told me that they are working on the new firmware so I’ll wait for that. I will recommend them.

I like the do it yourself and the Z-Wave security system so we went with Link Interactive. We had to cut into our door a little bit with the magnets but other than that installation was fine. We've been using it for a month now and our interaction with their customer service team has been good. My wife talked to him on the phone while I work through email with him. We haven’t really armed the system yet. We've been waiting for a teenager to move out so we would be ready for when he does.

We went with Link Interactive because it has encryption, house security and automation all together instead of multiple systems. Installation was fairly easy. I just have to figure out exactly how to set up all the rules and alerts. But their sales rep was great in showing me everything. He was awesome to show me what I could eventually do. Since installing our system with Link, I definitely have more peace of mind when I'm home alone. I don’t really use it when my husband is home, I use it when I'm alone. The other night I called the Link customer service team because I was having some issue disconnecting a new device, but then I hung up because I figured it out while I was waiting on hold. They called me back an hour and a half later to see what I needed.

Being able to integrate with the sensors that I already had installed was the reason we went with Link Interactive. We've been with them for about 2 months, and it's been pretty good with the customer service department. In installing the Link system, the takeover module will let you use your old sensors. It's a challenge to do, but if you follow the instructions, you'll get there. I installed some new wireless devices. There's one feature with the advertised panel that does not work properly, but there's not much I can do about it. Since we installed our Link system we have maybe a little bit more peace of mind. We never really expect to get robbed anyway.

I found Link Interactive online. I was also looking at Frontpoint but Link offered the same services which came in $10 cheaper per month so I went with them. Installing the system was very easy to do and the gentleman who helped me set it up was very informative, answered all my questions, and sat down with me giving me all the information about competitors.

We decided on Link Interactive because of the price. We have them for two months now. The installation was so easy and their customer service has been great. They're fast, helpful, and easy to work with. I have no complaints at all and I have definitely more peace of mind.

Link Interactive seemed to be a good system. I was gonna purchase the same exact system from another alarm company here, but they wanted way more money for the system and more money for the monitoring. Installing the equipment from Link was super fast and easy and customer service has been good. We've had them for a couple of months and have been very pleased. We have fewer worries with it. We’ve got kids that come home on the school bus by themselves now. I know when they come in the house and if I have to do a push. I can see pictures inside the house to see what’s going on. So far the only problem I’ve had is remembering to turn it off before I go in the garage. But other than that it's nice and I enjoy it. I've recommended it to a couple of people looking for alarms.

The combination of price and positive reviews online made me decide to go with Link Interactive. Some parts during the installation process were certainly easy. There were others where we probably should've picked up and called, and asked the question. We tried to figure it out on our own, so it took a little bit longer. Other than that, the customer service team has been fantastic. I have less worries and more peace of mind.

It's easy to install the Link Interactive system and their customer service was friendly and helpful. I have less worries and more peace of mind since installing the security system about a month ago.

Customer service was great during the installation. They walked me through everything. Everything’s working well and adding pieces to the system is a go. I have few less worries and more peace of mind.

Link Interactive was ranked number two in the online reviews of home security providers. I had the rank number one company at another place that I have, but didn't want to use them anymore, so I went with the second best company according to the reviews. However, Link's automated service with the police calls me every week to say that there was an alarm at my place, but I know that there was no alarm. This automated service tells me, "Just verify that we called you," and I press a 1, and it's over.

I've been with Link Interactive for a month now. Installing the security system was fine. It has given me more peace of mind. They have good customer service support. I would recommend Link Interactive.

I retrofitted my old system into the Link system. There was a bit of wiring to do but I was comfortable with it so the installation was not too bad. The customer service has been very good. I'd recommend them.

Installing the system took about just a few minutes. It was a piece of cake. I have had the alarm go off once and I got a call. What I found interesting is that we had the password set up. We give one password if everything’s okay and one password if we need help. And they did not require it. They asked what was going on. I told them, “Oh my daughters opened the door.” They were very understanding. They asked if everyone was okay and I said yes. They thanked me and hung up the phone. There’s no password request, which I thought was weird. I didn’t know if I misunderstood how that worked. I’m highly satisfied, so, I’m happy.

The installation directions were simple to follow and the setup was just the same, it was very easy. I got a welcome phone call once they activated it. I had a few questions if there is anything else I needed to do for the activation, as far as local monitoring. Everything was resolved in that one phone call. Then I was on the Link website the other night trying to figure out how to set a delay on one of the door sensors, and for some reason, I couldn’t find where to do it. That’s the only thing that I’ve had trouble with. But we definitely feel safer since having it. There's peace of mind for all of us.

I did a web search comparing companies and ended up choosing Link for having customization, being able to kind of add as I go. The system was absolutely easy to install and their customer service has been great. I have more peace of mind with the Link system installed.

With Link Interactive, my level of security had changed. I've used them for six months now. I have no problems installing the device and their customer service team answered all my questions. When I was looking at different systems, they weren't the best but weren't the worst too. They charge a high equipment cost and that's one big knock they have on them. Other than that, I have no real complaints.

I was doing searches for a wireless security service online and read about Link Interactive. They were ranked within the top five companies. I also contacted some of the other ones and felt that Link was what I needed at that time. Installing the system was pretty easy and when I had to contact customer service, they've been very responsive and gave me good information. Since I got Link, I have more peace of mind. I would recommend them.

I’m going on two months now with Link Interactive. The installation wasn't that complicated. I had to call them to get a little support setting up some of the sensors because I don't have the codes, and they easily walked me through the configuration for it. Overall, it's a good product.

When I did a Google search for the best alarm system, Link Interactive came up. Then we went with them for the overall value component. It was the best mix of price and features plus reputation. We definitely have more peace of mind since having the system. We travel to work and we're constantly not in our home, so it's great not to have to worry. I'd definitely recommend them.

I spoke to Mitchell from Link Interactive and he gave me a lot of information. The system is for the house I have in Colorado so I could keep an eye on the house through my phone. I don't want squatters moving to my house. And so far, I'm having a good experience with Link. I’ve mentioned them to a couple of people.

After several months of trying to get these to work again, we finally got a chance to complete it - with the assistance of Alarm.com. Katie is awesome, I've spoken with her several times over my time with Link Interactive and she is always friendly and willing to help.

I like Link Interactive that's why I chose them. Overall, I had good human communication, which was fairly personalized. They have good pricing and their customer service was definitely better than anything else.

Installing the Link Interactive system was very easy. I've used the system for a month now so I’m still getting used to it. As for the team, they're friendly and answered all my questions. I would recommend the company to other people.

I installed the Link Interactive system at the end of September and now it's up and running. Setting it up was pretty easy. I just answered a couple of questions when I ordered the equipment. Then, the technicians programmed the system before they shipped it out, and the installation was as simple as sticking sensors on my doors and windows. One of the items I ordered was a doorbell camera. It was working at first, but then it stopped working. I read the manual as to how to get it going again and that didn’t work. So, I sent them an email and within an hour, they sent me a response and they said they would ship out a new unit.

The previous owners of the home I was purchasing had a contract with Link Interactive. They told me a little bit about it and the monthly cost, and they were able to transfer it on my name. Since the system was already installed, I figured I would go ahead with Link's service. There was also the convenience of continuing on with the contract and not having to go out and shop for one. I've had it for about two months now. I initially talked to the guys at Link when setting up the account and it was nice. I felt like I had my own rep that I was able to email and get a direct response from and not being routed through a department.

I use Link Interactive because it's wireless. The support team was very nice. I had a little problem with installation, but when I called them, they were fine to walk me through it. However, I don't like the system because I can't activate it on my phone and my tablet. They tried to do it, and it's still not working.

We have Link Interactive in our home for three months now and I can recommend them. Yesterday, we have noticed some problem but one of my friends gave a good reset to the system. I’m still in the process of learning about system, but I believe it is working properly right now. I'm very grateful to say that I'm happy with Link Interactive.

We love Link Interactive, it is awesome. It was really easy to set up. The only thing is, when they sent the set to us, some of it wasn't coded up. Some of the stuff were already installed and then I had to almost peel it off to look at the serial number so they can put it in the system. We miscounted for some reason and we had to order extra. They told us at the show that all they had to do was scan everything and it would go right to our system and that didn’t work, but it wasn’t a huge deal. We called them to get that worked out and they got it fixed.

Link Interactive was efficient and easy, and their price was reasonable. I was able to customize what I needed for my home versus other companies that offer standard packages. Link just stood out to me. The customer service was excellent, they didn't pressure me in any kind of sale. They helped me on certain questions to ask as I was shopping around. They really cared about me getting all of my questions answered so all around, it was educational. The system was easy to install. Everything that our friend basically told us about, we experienced the same really good experience with them. Now we feel safer and have fewer worries. I can basically do everything on my phone, through their app. I've got cameras installed so I can see what's going on with my app. It's really cool.

Our experience with Link Interactive has been good even though we’re having some issues. Some of our things are not working properly and I don’t know if it’s more their side or our side. We have been crazy busy that we haven’t been able to take the time to spend doing the stuff that we should have. We got two locks that are supposed to work from our phone but they don’t work anymore even though they did for a day. My husband had been taking the time to try to reset it and do it again. We also purchased a camera, which we’re having the same issue. Sometimes it works and sometimes it doesn’t. I’ll watch on the camera for a couple of minutes then it will stop working. By the time I push the button and reset, it reboots. Then I missed someone walking into my house because it’s not working all the time.

I've bought a property and it has Link Interactive already installed. It was already good to go and I activated it myself. Their team was great. They helped us with transitioning and was really courteous and helpful. We had an issue with the reception going bad on our unit for a little bit, on the cell reception, which was nothing on the part of Link. All I had to do was call them and they explained to me what went on. And they said, "We'll get you an external antenna." and they sent that out. The whole experience was really good.

I was working at the New York State Fair, and Link happened to have an exhibit there and I inquired about it. The gentleman told me about it, what it entailed and the cost. The price was pretty reasonable, so I gave it a try. Installation was quite easy, all the instructions were self-explanatory. I'm still working on getting some of the kinks and trying to understand some parts of the system, but for the most, it works great. The camera system records all motions, and we can keep track of anything going in the house. Not that I live in a bad area but I have merchandise in my home, and I'd like to keep safe. I've been using Link for the last month, and so far, it's so good.

Installing Link Interactive was a little interesting. The sensors were fine, however, calling the call center was something else. I got one who had a really bad day and ended up calling back to get someone else to test the system. I went through the online site the second time because that was a little easier. The first day, I didn't realize that there was a delay in the app and I almost locked myself out of my house, and that was funny.

I've used Link at home since July. The installation experience was terrible and it took several hours and tries, 30 to 40 hours on the phone with them, trying to get the old wired system to link with the new system. Now, I still get a message that something is not working. Also, I’ve moved one of the motion sensors three times but it still doesn’t work properly. So, it’s not completely resolved and I haven’t had the patience to call back recently since I have talked to them 50 times already.

Alarm.com told me that Link was one of the providers for my area. I've been a user for just a few days. Installation took a while because I already had some components installed in my house but I didn't know how they worked. They didn't give me a booklet when I moved. Their rep looked up at manuals for the different devices so he could figure out how to add a new key code to my front door etc. I haven't used the security part very much at all since I got it because I've been home the whole time but it's been really helpful to have some of the thermostat controls. We've had it set to where the thermostat lowers at a different time during the day and I now have access for my kids to come in the front door and they don't have to keep a key with them all the time because they'd lose it.

Link Interactive has been very good. They're responsive, very easy to get a hold of and answered any questions I had. They’re very easy to work with. It’s been an overall positive experience and I would recommend them.

Out of all the companies that worked with Alarm.com, Link Interactive was the only one who would allow me to add new devices without a fee. Everybody else said that there's a fee for installing things, they won't give me the installer code, and all those crap if they won't do the installation themselves. They want to get extra money every time I add a sensor and Link never tried to feed me that line. Link told me that if I'm buying the panel and paying for the service, they'll give me the installer code. They were even able to walk me through a couple of slightly more complicated installs. They were great and I was always very happy with them. Overall, the experience is good.

I just installed Link Interactive and I had no issues except for one of the sensors which I had a difficulty with. They have some videos so people would not have to even call in, but my experience with their reps went well.

We talked to several different security systems before we settled on Link. We thought that when the power goes out our panel would be good for three to five days because that was the general consensus. We had a hurricane here and our panel stopped working after a day. It was fairly quick and we weren’t able to return. So when I called to express my concern, the young lady that I talked to seemed very unconcerned. She would just say, “Well, it is what it is,” and tried to blow me off. I spoke with a supervisor and the supervisor’s going to contact the manufacturer to see if we could get a longer battery pack – which I’m sure we’ll have to pay for.

Link is working great with my phone. It's responsive on the sensors, so I like that. But the CM stickers that they gave behind the sensors should be stronger so that they don’t fall. Also, I need to get in touch with them to know how to switch off the system if ever there's a power outage and I'm away from my home.

Jose was my sales rep. He was great in responding to my questions and did his job well. The install, on the other hand, was problematic due to misinformation. I was told that I could use my existing Vivint sensors, but that is turning out to not be the case. Product Support did their best to help me, but none of the wireless window or door sensors will program to the panel. I'm going to have to spend another $120 just to get the system to work even though I was told it would work with the existing sensors. Also, the only helpful instructions were the YouTube videos. Other than that, I was completely lost due to the vague printed material. Giving step by step printed instructions would be helpful.

Link Interactive was easy to install and I received good customer service whenever I called. One of the reasons that I went with Link was they have an affiliation with Costco, but I learned that's not the case anymore.

Setting up my Link was 50% easy and 50% difficult. I can't get the garage door opener, front camera, and doorbell camera to link up with the system. I've contacted their customer service, but the issue didn't get resolved. I work 7:00 to 7:00, so when I get home at night, it's past their hours. It's just conflict of hours.

We've had some problems in the neighborhood and we've debated as to whether or not we should do some covert spying to try and determine who’s been in our yard and back. The sensors are activated and I've got one hidden where it can catch the outside, but we're not using the Link Interactive system the way it should be right now and I haven’t put the door sensors in. But I like the ability to modularize the camera system because in the future I'm sure I'll be using the smart home features as well.