Link Interactive Reviews

When we first were going through Link Interactive, we got to talk to a tech instead of a salesperson, which was nice so we can ask how the system worked. They know what they're talking about. When we asked questions, if they didn't know, they'd say they didn't know and they'd get back to us. It's very refreshing to work with a company that was very focused on just giving you the product and trying to get sales out of the way. They weren't super pushy. I like that they'd be frank and open about what's necessary versus what probably isn't. And they didn't have a weird, crazy, long lock-in period. They're definitely the most ideal company for my wife and me.

I got Link Interactive because of the customization. I've had it for 2 months, and it was easy and pretty straightforward installing my system. I have peace of mind that things are being monitored and their team has been helpful.

Link Interactive was recommended by Costco and was cheaper than the other brands. It was fairly easy to install the system and it was very good talking to their team. I feel safer with Link Interactive. They provide great service.

I was searching online for a DIY system and I found Link Interactive. I found a few other ones but I looked at reviews for them and Link was the best. The main reason I went with them was because they’ve partnered with Costco. I’ve always been a big fan of Costco and trusted their products, so I figured if Costco trusted them, they must be pretty good. As a DIY system, the installation was extremely easy. They already programmed all of the sensors to the correct name that I would like them to use. It took under two hours to install the whole system, and I had a good amount of sensors. I had a house broken into in the past that’s why I’ve always used security systems, but I like Link because I can access it on my phone. It gives me a great sense of security.

Link Interactive seemed like a really advanced system for a good price. It's easy to install. I just called their reps at the end to make sure I'd done everything right and I had. I also called their customer service once because I wasn't sure if I set the system off accidentally. They checked it over and there was no a problem. It seems to be a secure system. When I'm away from home, I don't think about anything. And so far, it has been a completely positive experience. It's an excellent system.

I searched Costco.com to see if they had an alarm system available. I found ADT and a couple of other ones but I liked Link Interactive because of their cost, the materials, and the ease of installation. It was all around a better choice than some of the other major providers. Their sales staff is very knowledgeable and honest. I had a lot of questions on the panel and the sub-panel and they were really good about that. Their tech support gets the stuff done. My wife put in an online order because she called after hours, and they called back within the window she gave them. So it’s been pretty cool. Their sales and tech support are extremely responsive and supportive.

I researched security systems and I found Link Interactive to be good. From my last two months of experience since installing my security system, they are living up to my expectations. Although the neighborhood that I am in is pretty quiet and safe, I feel more secure and it's a peace of mind to have at home. Their technology is newer and not that expensive compared to others like ADT. For example, they have very good radio camera monitoring. I just followed their instructions when I installed the system and most of them were easy. When I had some difficulty with the sensor installation, I called them up and they guided me. They care about their customers. That's what I found from talking to them and if I deliver this to a small company, they scale to a lot more customers.

I have Link Interactive for two months now and it was easy installing the system. We had a couple more sensors put in and the reps were really good and very knowledgeable. My experience was easy and painless. Now, I have a better sense of security. I like knowing that when somebody comes in, I know that they're in.

It was due to Link Interactive being an encrypted system that we chose them. I would recommend it. I have it for three months now and I have less worry at night.

Having the device make us feel safer but their monthly charges were what has drawn me to them. Installing the system was not hard. Installation would have been easier if the first equipment that I got were working. So, I had to send some things back. The Link Interactive team were very helpful when I had to talk to them.

I've been waiting a year for my contract to expire with Vivint to switch over to Link Interactive. The two systems are the same other than the panel and add-ons. Installation went easy. I used the online chat and they were quick and helped me out with a couple of questions. I love the way Link Interactive uses Z-wave to have everything unlocked, which differs them from some of the other companies. I've recommended them to other people.

I used a different provider before Link Interactive and it was very good. I'm happy with that service. On the other hand, installing Link's device was easy and their people are very professional. Having their system gives us lesser worries.

My friend who was using Link Interactive had used many alarm systems and it was his favorite, so I trusted his recommendation. When I was first ordering it and getting everything sent, I got a call from one of the guys to make sure that I was gonna get everything I needed, the right amount of wiring and that I had all the instructions. I also sent him a picture of the panel, and he followed up with an email, too. That was really helpful, so that whole experience was great. The installer who did it for me was savvy, so installation was fairly easy. The two big benefits I have is that now I don't jump at all the different sounds I hear because I figure if it's something I need to worry about, the alarm would have gone off. Also, I travel quite a bit and have people take care of my pets. I have a different code for them, so it lets me know when they come and go which is nice.

I used to be a mechanic and work on electrical, so installing the Link Interactive security system wasn’t too difficult. The only problem I had was that the piece of paper they sent me was a little bit outdated, like it wasn’t even exactly the way it’s supposed to be. But customer service is very awesome and the rep that I talked to answered all my questions. There was where I want to be, to make sure that there was an actual contract and no change in pricing. I had read Link's policy and it stated that it could change and that’s the reason why I declined it. But the rep emailed me back and asked me if it was just that and that he could actually get a three-year guarantee on a pricing, and if I would do it if he got the guarantee. So I said, “Yeah,” and he ended up getting that for me very quickly. He kept sending me emails and kept in contact with me.

Installation of the Link system was easy. Since it was installed, I know who's coming and who's going at home, it's a peace of mind. Plus, the Link customer service were fantastic. I had a few phone calls with their team and they were good. I always tell my colleague that I am very impressed right now.

I went with with Link Interactive since they have an affordable price, and so far, I'm satisfied. Hopefully they won't change their rate in the future. Installing it was easy, and when we called their customer service for a little help, they were very resourceful and helpful. We have a nice neighborhood, but since having this system, we're more at ease when we leave the house or during night time.

We've used Link Interactive for a little over a month now because their price is better compared to other providers. I've had a good experience with them overall. The security system was easy to install. I now feel more comfortable when we leave the house. One time when the front door wasn't latched on well and then it got windy, the wind blew up on our front door and the alarm went off. I got responded to quickly. The only thing was with the little monitor, the main display, when I lower the volume on the voice that says things like, "Front door open" or "It's about to arm," then the alarm volume goes down at the same time. So, if the alarm goes off, then the alarm volume is low also. As an improvement, there should be separate volume controls for the alarm and the voice.

Setting up the sensors on the doors was challenging but I managed to get through it. Link's system is nice and if I decide to move, I can literally just unplug it and move and not have any holes in my walls, as the system wasn’t hooked up to any wires. Their staff were also very responsive when I initially talked to them. So far, I'm satisfied with Link Interactive.

It's been good with Link Interactive. I first heard about them through Costco and we've had them for about two months. We had ADT before as our service provider and with Link Interactive, the price was lower and we needed a camera installed. I had to call them because the transmitter wasn't working and they were very helpful. The customer service rep was very good.

We've been a Link Interactive user for four months now and so far, their customer service has been good. However, one time, one of the sensors didn’t work so I called to tell them I needed a new sensor and they gave me the runaround. They told me I had to be there in person when it’s three and a half hours from my house! So I went up there in person for them to only tell me that I had to take a picture and email it to them. So I got really angry, called them and emailed them the picture. When I didn’t hear anything for a week, I called up and threatened them with legal action. And so, they dropped everything and got me the part. They even credited me a free month’s alarm, which I was not looking for at all. But I was really happy with that because they cost me time and money when all they had to do was send out a part to fix the problem. And it's nice to have their sign out front because nobody breaks into the house.

My son-in-law has Link Interactive as a security system and he was pleased with it. He installed the system for me in the early part of February. The installation process was straightforward plus it's really easy to operate. I feel safer and I'm extremely pleased with it.

I'm a computer person and Link Interactive had the best combination of features compared to other brands. Installing the system was fairly easy. It's nice to be able to control it with our phones and see the system's status. A neighbor once left the door unlocked when she checked in on our cat while we were away. We were able to spot that and lock the door all the way from Mexico. Since having it, we just had one false alarm, and the representatives we talked to were friendly and courteous. We are happy with the system, it is the wave of the future.

I did an online chat with the reps from Link Interactive when I was considering what products to purchase and they were quite helpful in giving recommendations. I went with them for the reviews that were out there and the value that they have for the services. Installing the system was quite easy and was very straightforward. I feel slightly more secure with it. It was an overall positive experience. The product has good value and they have quality people. I've recommended them to a friend.

I was researching alarm companies and the name of Link popped up. I was also looking at how long they've been in business and some of the reviews were really good so I went with Link. Installation was difficult because I wasn't used to it. Although everything was simple on the instructions, I wasn't following them properly. Nevertheless, I recommend Link to a friend. Hopefully, they will have the doorbell camera coming out.

I was able to design my own package with Link so I purchased my security system from them. I like the package and installing the system was easy.

I did a lot of research on home security companies and then I compared Link Interactive against other systems and had one-for-one comparisons against other Alarm.com security providers. They did the best job across the board. The combination of all the features they offered being that they’re a cellular and a crash and smash system using the Alarm.com product line along with the fact that they have a pricing scheme. Even though they have the requirement for the contract, which isn’t something I necessarily wanted, but there’s a very few setup of it that don’t require a contract and the startup cost was very minimal. The cost of the equipment was very low. Everything made sense from their perspective. However, the real selling factor is that there hasn't been any push from every one of their customer representatives that I've spoken to that made me feel like I'm doing a car sale.

We value Costco and all their policies. And since they believed in Link Interactive, we decided to have them as our security provider. I installed the system on my own, and it was very easy. Plus, they have a very reliable customer service - I had to call the reps to order some more panels and keypads, and the interaction was perfect. Since the system was installed, we feel more secure.

When we moved to a different city, I got with Link Home Security which was the name it was back then. I got with Debbie and put it in my house. Debbie walked me through when I ordered the system and she has been fantastic. I installed the system myself and have been a customer for almost four years now. The whole support team over at Link has been wonderful. The system works great and we love it. I won’t buy anything else.

I've been with Link Interactive for two months. Communication with their team was very good, and installing it was easy.

I have Link Interactive for two months now and I am happy with it. Installing their device was easy and the people that I have talked to was courteous and professional. It has been fine since we had it.

I love Link Interactive. I liked the wireless, the reviews and the price. I'm in my seventies so during installation it took longer to decide where I was going to put everything. Then I've had some problems off and on with the motion sensor. But I know it works because some mornings I get up and if I walk slower, it'll go off. And if I walk quickly to disarm the alarm, then it doesn't go off. I've been with them for two months and called them several times. They were very helpful and nice. I feel more secure having the system. I had ADT before and they only had sensors on certain windows. I have a few windows that are by the bushes on the side of the house that are ground level and I always felt a little bit insecure with that even though the windows were locked and I had a special lock.

I've been with Link Interactive for four years. Set up was very easy and if I had questions I'd call the customer service and they were really good about answering questions and helping me. They'd spend time with me if I need it. The way things are today, it feels good to have a system that monitors the house when we're gone. Link Interactive is a great outfit and it works great. I'm on my third renewal with them, so I'm here to stay.

I never had a security system before and didn’t really feel the need for one. But since my wife wanted it, we purchased a system from Link Interactive, as recommended to me by a colleague. When we bought the equipment, there’s a book of instructions that comes on using the box itself, but it’s not super clear like a quick start for the overall package. And to make it more confusing, there were three different brands going on. There’s the alarm.com, there’s Link, and then there’s the equipment manufacturers themselves on the box. So if you’re looking for help, it’s confusing to figure out where you’re going to get help. But once I figured it out, the installation was pretty easy and I can explain it to someone else.

Since having the Link Interactive system installed, I feel safer and have less worries. It was easy to install and their team has been very helpful. I would recommend them to a friend.

I was surfing on the internet and looking for the best alarm service. I went with Link Interactive and installing the system was very easy. The service I was provided was really good, too. They’re very patient, informative, and helpful. We feel more secure and safer with Link Interactive.

We actually purchased eight or nine alarms from Link Interactive and have had them for a year and a half now. The first alarm required some attention, but the customer service has been very good. It was not difficult to install, but I had to learn it. I've also had to call the reps a lot when we were adding or subtracting services.

Link Interactive was already hooked up to the home that I bought. All of the equipment was there so I just used it. Then, we ordered the video camera but we don't have a place to plug it in and we haven't run the electrical through it yet. Other than that, I do have more peace of mind having Link Interactive and I like being able to use the Alarm.com app so I know when the system is disarmed or armed. It's also been extremely pleasant every time I call them.

Link Interactive has been good so far. But I still don’t have the device set up because when I called in, it’s been off-hours and the instructions weren’t all that helpful. Still, I’d recommend it to a friend.

I did some research and compared several companies and I really liked Link Interactive's low monthly payment which included taxes. They gave the most for the money. I'm able to do everything with my phone. With other companies, that was in the range of $45 a month, while it was only $30 with Link Interactive. That was a huge benefit. However, some things were a little bit difficult to set up. I'm still having an issue with the motion detector sensor. It's not staying on so I had to do it myself and tape it to the wall. I haven't had a chance to call them to resolve that issue. Other than that, we had a false alarm one day and Link Interactive called right away. Also, they are great and easy to work with. Every time I called, everybody answered all the questions I had. I've had their system installed for a few months now and I feel so much better.

Link became my home security provider of choice because of their price and it's DIY. Installing their system went pretty well. I had a couple of issues because of the wiring but they walked me through. It was an old system but it worked out okay. They hooked me up with a couple of wireless centers for the hardwired zones that I couldn’t bring over. They were pretty knowledgeable and easily accessible. Plus their system is straightforward and easy to navigate.

I was burglarized and went on a search for a security system. I was looking at ADT, but someone suggested the DIY system. I checked with Costco, and lo and behold, Link Interactive was on their website. I'm now going on my second month with Link. I went with them for two reasons. First, their system was monitored at two locations, so I didn't have to monitor it. Second, I had contact with human beings that could answer my questions and help me through this painful experience. Especially when I started the exploration, the persons on the other end of the phone were so kind and understanding of what I didn't understand. Even if I had asked the same question four different ways to understand what they were saying, they were as patient as they could be with me.

I've had Link for 3 months now and installing the system was easy. It's been a good system and I've had more peace of mind ever since.

I've been with Link Interactive for about two months. Price was the reason I went with them. It was easy installing my system. Customer service has been pleasant.

Installing the Link Interactive device was easy, though I had a problem with the plungers. I couldn't get it to connect. But they took care of it and sent me some new ones right out. When I called them a few times, they were all nice to me. Everything looks good and in order. The only thing I didn't like was when I first started calling, it took a long time for anybody to get to the phone. I had to wait a while. But once I got a hold of them, they took care of everything right away. We had ADT before. We were with them for a long time and we wanted to switch to the mobile. It wasn’t a land-based phone line which I could do with them but they never contacted us the whole time. For six years, they never asked how everything was while Link Interactive has done a good job checking up. Also the price is good, though, I'm paying a little bit more because we've had it for a long time. Now, instead of the landline, we're on mobile and we like it.

I've been with Link Interactive for a couple of months now and my experience in installing their system was fine. I have had good interactions with their people, too. I'd recommend Link Interactive.

We had ADT for years and they bait and switched me. I was making my best effort with ADT to give me an upgrade and they were saying I got to pay double, and it sounded like a mistake. I had a talk with the supervisor, who was apologetic, and they hooked me up with a really nice system but it still didn’t cover everything I needed. I still shopped around and signed up with Protect America and they also bait and switched me twice and they couldn’t get it together. Within my first week, I already had a false alarm. Every time I called to try to get things straightened out, they didn’t know who I was, and I even gave them my passcode. So I told them that I can't get through all this and they told me that they have this clause wherein they were going to charge me for restocking. I couldn't tolerate their incompetence at all and told them that I'll get every cent back from them.

I typically buy most items from Costco and they usually provide a good service. I was considering ADT and a few other systems and then thought Link Interactive seemed to be a different system. I've had it for a month. It was mostly easy installing it except for the one module that continued to give me a problem. We finally moved from that particular model to a different one. I spent a lot when I was on the phone with the Link technical support team to resolve that issue. So far, it’s working good. Sometimes, though, I get some conflicting information from their technical support team about some of the products of some services. I talked to different people and they gave different answers to the same questions. That’s something they need to improve on.

I did some online research and Link Interactive looked like the best option when I looked at the reviews. I've been with them for two months and it's easy getting a hold of the Link Interactive team. With the new security system, I have a little bit more peace of mind.

Link Interactive provided a cheaper monthly service compared to other security companies, and they also have good reviews on Yelp, so I got them for my business, and we've been with them for about a month now. Installing the system was straightforward. I called them regarding one of the motion sensors which wasn’t working properly, and they walked me through it well, so we got that problem fixed. Although, I already have a sensor that’s already running out of battery. Other than that, it feels a little safer with Link. I have something to make sure that the place is always watched.

The Link Interactive system was quite easy to set up. The whole set up options that were there from a software point was easier to go through and pick the different chimes for different doors. The alarm is relatively loud. It’s what I want and I keep it like that. Overall, the idea of being able to control things from my phone and to have a key fob to control everything when I leave the house is great and I like that a lot. I have also the ability in the future to make the home control thing and that was another main reason I got attracted to it.

A family member has Link Interactive and I've been a user for two months now. It was very simple to install the system and their reps have been wonderful.

We have Link's security system for less than two months and it feels better to have an alarm system. When I had questions, their people have been helpful. On the other hand, changing the contacts for each door is a little bit difficult and frustrating. I kept having to fiddle with it.

I did a whole bunch of research to replace my existing overpriced ADT systems and I came across Link Interactive through the Costco website. I looked at a list of the other features that Link has in terms of leak detection and listening to the alarm systems. Their pricing was also a big factor for me. Most of the installation was easy. The UI was generally good, though it could use a little more improvements in terms of making a user-friendly setup initially. It didn’t help that one of the sensors I received didn’t work. But customer service was good. We tried a few things and then they said "send it back and we’ll send you another one."

I have Link Interactive as our home security provider for three or four months now. Their team was very friendly, professional and able to answer my questions. I contacted them when I added pieces in their system. Now I feel safer and have less worries.

I have been less worried and had more peace of mind since I installed the Link Interactive system. Their team is very customer-focused and easy to work with. I’ve always been very impressed with everyone that I spoke with and if they didn’t have an answer, they get back to you quickly.

Link Interactive's security system has been easy to install. Their customer service people are very responsive and good in figuring out some things for me.

The sales person from Link Interactive used guerilla marketing tactics and didn't try to hustle me into the system. I didn't think there was a gimmick or scam and they didn't promise me anything that wasn't sure. During installation, some of the equipment didn't come with pieces that actually fit together. The attachments to the motion sensor did not fit the motion sensor so I had to use makeshift adjustments to it. I threw some glue on there and stuck it to the wall. In any case, I've been happy with the service.

The Link Interactive system is straightforward and doing everything it’s supposed to be doing. Installation was easy given that I am a ‘do-it-yourself’ type of person. The reps are knowledgeable, helpful, and very responsive. I’m using the system so that I can respond to things quicker and I’m now more aware and informed.

We've used Link Interactive for a couple of months now. The security device was easy to install and they have a good customer service team. Since having Link, I have lesser worries and I'm saving on the gas bill.

We've had Link Interactive for a month. The installation of their security system was very easy. Their customer service people are professional and able to answer questions, but some have more experience and knowledge than some of the newer people who struggled a little bit with some of our questions. Since we got Link, we feel safer and have lesser worries.

I'd recommend Link Interactive. I like the fact that I could use existing equipment that was already in the house and it was $10 less a month than the company we had before. Installing the system was very easy. I called them twice to set things up. We walked everything through and it went very well.

I have Link Interactive now for about a month and they have a good system. I had a couple of issues with some items during the installation but they helped me out. Their team was informative and able to answer my questions. I have peace of mind and being able to track the system down with my cellphone is also a good plus.

I have Link Interactive for two months now. It's easy to use and cost-effective. I’ve called customer service quite a few times and they are very helpful. I feel a lot safer now that there’s an alarm system in place.

I was interested in the technology of security services which many providers sell, but what differentiated Link Interactive from other companies is the offer it has with Costco. I was able to get a lot of different options at a discounted rate and also a discounted monthly service plan because of my Costco membership. Installation was easy for me because that's in my domain in terms of the type of stuff I do. For some people, it might be more challenging but Link Interactive sends the system set up and I've added more components to it. It's been more convenient having their system especially with adding the thermostat. The automation is also nice. So far, I haven't had any issues with the hardware or software - it's not glitchy - which is much better than what I had before.

Outstanding customer support. Walked me through setting up the system and made the whole process easy to understand.

I opted for Link Interactive for the price. I've been with them for a month now and so far I’ve been very satisfied. Installing the system can be a little bit challenging for someone who might not know what they're doing but it was easy for me -- you can do it yourself. They also have a very helpful team at Link Interactive.

Link Interactive is reasonable and the installation was a piece of cake. They do a fine job and I have recommended it to a friend.

I was sold to Link Interactive because of the reviews and the fact that I can install it myself. Only had to call and make sure it was on and working. Installation was very easy and customer service was good.

We just put in Link Interactive in our house a month ago. We thought it was the system that fitted our needs, but we had a difficult time installing the system. My son-in-law is pretty talented in that kind of stuff but he still had trouble. We got a metal roof on the building that we put it so we had trouble in getting a signal. We almost quit trying to find one. We finally put the antenna right by a window and finally got a signal. We called them several times during installation and they were helpful. They've answered all our questions. My main concern though is if there is a break-in that we’re notified in a timely fashion. I’m more worried about a follow-up if there’s a problem.

I have been with Link Interactive for about 6 months, and so far I find their services to be great. Installation of the device is easy if you are mechanically inclined or like to do stuff by yourself, but it could be difficult for a normal person. I had to call the team to get the system installed and activated and they were good. They went through things I needed to know, and everything fit correctly and went really smooth, even though we were on the phone for hours.

I purchased Link Interactive through Costco. It gave me a bit of security because there was a brick and mortar store that I could go to. The system also has a lot of features that I liked, and the reviews were good. It was extremely easy to install and to check. I thoroughly enjoyed the process. I could use the system through my cellphone, but I am having a bit of conflicting information that comes through my app versus my main box. My main box says that all of my contacts are closed, yet the app still claims that one of them is open. It's a strange process. With that, I'm not really able to use the app because it won't let me set it without bypassing that particular contact. It's a great app, but it doesn't necessarily work fantastic.

Link Interactive's relationship with Costco gives them credibility if you don’t know who they are. I've been with Link Interactive for 3 months and they've been excellent like their technical support who dealt with the set up. They walked me through everything. Also, their product is very good and easy to install.

I had AT&T Direct and it was awful so I canceled it straight away and started looking around out on the web for the best. I went to Costco and they had a link to Link Interactive. I researched all the pros and cons, and there was nothing but good about them. I called Link and spoke to the people there and their attitude was absolutely wonderful. Their customer service was very good. But I had to wait for three months for AT&T to refund me all the money. Once I got my money back, I reinvested it into Link. The equipment is good. The downside however was installing the system. There was not enough information to self-install. The process needs to be documented better but I shuffled through it and got it done. Other than that, I'm happy to tell everybody how wonderful the system is and how it works.

Link Interactive's online support is extremely prompt and very helpful. Installing their system was very easy and I would definitely recommend them.

I was looking for alternatives to ADT or other expensive services. I was getting some quotes and found Link Interactive online. I contacted them, and Jose referred me to Costco at that point and gave me more information, kind of walked me through it. Installing the system was easy, I did my research before, so I knew what to expect. I talked to the people at Link only by email and they've been super helpful. A part of the reason I got it was for the mobile controls, the streaming video and connection with my phone, and hooking up different things, like the thermostat. So far I'm definitely happy that I went with them, it had more features than I expected.

Installing the Link device was easy and straightforward. Customer service is very good. My overall experience has been positive and I'm pleased with them for now. I would definitely recommend them.

Link Interactive has been my security service provider for a couple of months now. I chose them due to the reviews online - combination of quality and price. But I had a horrible experience when I installed the system. The panel didn't work. I spent many hours trying to get it going. They gave me a free month but I spent a lot of hours. I eventually got a new panel and a new motion detector. It's been working since we had put in the new ones.

I've been using Link Interactive for eight weeks already and so far, they've been really good so far and I've already recommended them to my neighbor. It had pretty good instructions so I installed it myself. However, I discovered that once I had everything up and running the coverage was lacking in one certain area so I needed an extra part. I'm poky getting into the house and since having it, I have to be quick to disarm when I open the garage door and it's armed. If I'm not close to a command center, I tend to take a while to disarm it.

The gentleman from Link Interactive was fantastic. He walked me through the whole installation over the phone, and gave suggestions on how to make things work and certain issues go away as well as different options in terms of different types of parts that I should use to make the security work. He did a great job and I ended up expanding the system a few different times.

I have been with Link Interactive for three years, and I think their price and service were both very good. Installation of the system was fairly easy and the customer service reps have been generally good. One issue I had with them was my credit card had expired and they contacted me through traditional mail instead of having someone actually call or reach out to me in a more effective way and let me know that they didn’t have the right credit card number. As a result, my account lapsed and I had all kinds of problems. We could have gotten through with that much quicker and easier if they have called me since they obviously have my phone number.

Link Interactive's price seemed very good compared to competitors, and I liked that I could install their system, myself. It was very easy and straightforward. I didn't have any issues. However, I wasn't aware that the motion sensor had to be screwed into the wall. I called customer service and they said that I could use some double-sided tape with those. That was the only issue I came across, but Link Interactive assisted me with it. I feel more confident and safe in my home now, knowing that it's secured by a system.

Link Interactive is wireless so I went with them. Installation was easy and I have a couple of z-waves. I’m still having problems though because I’m too lazy to dig the directions out and figure out how to put the light bulbs. I’m going to activate it again. I have been using them for a couple of months now and so far, I got fewer worries. It’s a good system and I’d definitely recommend it to a friend.

I have a good experience with Link Interactive. I buy my own equipment, install it and then pay the monthly payment. The installation of my security system was very easy and the customer service and sales reps were okay.

Cellular and SimpliSafe didn't have good smoke and water detectors so I used Link and renewed the contract with them. Since having their system, it's nice to go on vacation and not have to worry about the house. Plus, I’ve had several times working with their team and they’ve all been very well-handled, Debby is the best. I've always been happy with the service.

I purchased a new system to hook into the sensors already installed in my house and Joseph ** provided terrific support in getting it set up. After I called and he described several options to help me get set up, I decided to do it on my own with just his emailed directions. He was prompt and courteous and able to respond to my several follow-up emails very quickly. I would not have been able to do it without him and it makes me very optimistic for my future with Link Interactive.

Link Interactive' system was easy to install and straightforward. There were videos to watch and instructions to follow. Our dog has set the alarm off and I did not receive any call from them which I thought was bizarre. It turned out that the reason was because we were in the trial period. You think they would call their own trial period if your alarm was going off. Also, their equipment supposedly supported Z-Wave but not really.

At first, I was intimidated with the Link Interactive system. That was the only reason why I was going to go with another company. Then, the person from Link that I spoke to over the phone said I can check their website and see videos on how simple it is to install the device. I also did a few YouTube searches on how to do certain things. When I received the box, there wasn't anything that was extremely difficult to do.

I like the customization that I could do with Link Interactive and the system's openness for future home automation. There are a lot of options to add sensors. And it didn't seem like a closed system so as technology evolves, the platform they have can grow with it. Installing it was a breeze and when I had a hiccup, tech support was able to walk me through it in a matter of 15 minutes. And when I had a hardware failure - one of the sensors was bad, they sent me out a new one and they helped me reprogram everything virtually. I was really impressed.

I got Link because of their price. Although installing the device for a couple of hours or so was a little time-consuming, it was relatively easy and fairly simple. Their reps were also nice and helpful. I had no problems with them.

I did some online research between a list of various security companies and Link Interactive was the one that worked best with the hardware that I wanted so I went with them. I purchased the majority of the hardware I used like sensors through various third-party resources like Amazon. And then I got the basic Costco package that Link Interactive works with to get the panel and a few of the other sensors. The install process was straightforward. I work in IT in home automation so a wireless home security system was no problem to install. I've spoken with the representatives on the phone, not including the sales team, maybe twice and it was always polite, straightforward, and they took care of what I needed. The sales call was great too. I have and would recommend it.

Link Interactive's monthly pricing was very respectable compared to some of the other places that have quoted me. I'm technically savvy and already do stuff like home security cameras, so installation was extremely easy for me. I did have trouble getting in touch with my old salesman that sold me all of the products but their reps have been very kind. For the most part, it was a very good experience. The one thing that did happen is I used to get three months free whenever I referred somebody, and I was giving a lot of referrals then. Then they switched it to a month and I haven't been doing as much when they switched it to a month free. Also, I did feel like when I re-signed the new contract, I should've gotten a little bit more than $200 free, considering I was signing another three-year contract. However, I haven't had any trouble with the system.

I wanted an updated system for the new internet and phone so I got Link Interactive. The system they are selling features internet updated technology and installation is the do-it-yourself option and that was easy and nice for me. They sent me instructions. I read a bit online, saw some YouTube explanation and it was fine. Although it's not for everyone, but if the person is a guy that does do-it-yourself thing, he can do that. It's not too complicated.

I was looking for a security system, and Link Interactive came up on a review and a lot of people like them. The installation was very easy. Everything was pre-programmed. All I had to do was mount the control panel and mount the sensors, and that was done. My cameras weren't as straightforward that you have to have control WiFi, and the instructions weren't as clear as I would like and I was confused so I called a customer service agent and they helped me set up my cameras right away; they were very happy to help me. They spoke English as the first language. They answered the phone, it's not an automated system where you have to push 1 and 2 and 5 and 8 so I liked that a lot and the system seems to be working very well. My wife is a lot happier since the installation of the system and I highly recommend them.

I've been using Link Interactive for about six months now. I have two security systems. One was a very easy installation. The other had a bridge, so I called the support, and was walked through it. It was very easy setting it up. It's on a cabin that we own, so the fire aspect of it is good, and I have peace of mind. It was a good experience, and I would recommend them.

We've had Link Interactive for a few months now. My husband did the installation, which was an easy process. Overall, we would recommend them.

It was fairly easy and straightforward installing Link Interactive's motion sensors and the two-Gig control panel. It's been a month since I started using Link. Now, I have peace of mind and I would recommend it.

We'd done quite a bit of research before we went with Link Interactive and they have really good reviews. It has been very easy to use and we've been really happy with them.

Link was lower priced and had a slightly different equipment compared to Frontpoint, which I've used before. Also, Link is two-Gig based and was easy to install. The only tricky part was installing the control panel. The antenna had to be mounted on the wall, and that was a bit of an experience. I was used to Frontpoint where I mount the system to the walls. But with Link, it was a little different 'cause I mounted the frame, and then I had to drill separate holes in the wall to get the antenna in. It was documented well how to do it but I was not told about it before I bought the unit. So, if I ever move the system out, I'm gonna have to put a big patch on the wall. But that's not a huge concern. Their people were helpful, friendly and quick in activating the system. I got the impression that they've done enough activation to know what I was calling for. They also tested out the system and made sure it worked. It just took five minutes for the activation and testing.

Link had better prices when it came to all the equipment and they have a lower monthly fee than some of the competitors I looked at. Installing the security system took a bit amount of time, but it wasn't too bad. I was able to talk to their representatives multiple times and they were all pretty good.

I found Link Interactive on the Costco website and went with them for the price. My husband installed it and didn't have any problems. It took a while but everything went well. The system's sensitive and their guys are really good about calling us.

Link Interactive is web-enabled, had home automation and was DIY - I could construct what I wanted - so I went with them. Before I bought the system, I corresponded by email with one of their reps and even at 2 am, he responded. He certainly didn't need to do that but he happened to be online. I have also talked with a rep yesterday to return some stuff and get some other stuff in exchange.

The Ink Interactive alarm system has been installed and seems to be very good but we haven’t had much experience yet with it because we’re still not in the house. Our contractor is the one who is dealing with it right now and he turns it off during the day and turns it on when he leaves at night. I do know they’re very responsive as I’ve gotten calls about doors being opened and that’s because there’s work going on. It’s good to know that they know that. It was our son who recommended Link to us because he and his wife are in development and they have used the system. He thinks it’s terrific and he installed it himself for us.

We found Link Interactive at Costco. The necessary items were sent and it was easy to put in. Their service people were very good, too.

Installing our Link Interactive system was very easy. It was straightforward and I was able to do it immediately. I talked to their guys and everything was a breeze -- from selecting the equipment, to troubleshooting or installation, and even when we had to make some changes to the order.

We’d been with ADT for several years and got fed up with the customer service. It takes a lot to take away my loyalty, but when we're no longer appreciated, then we had to look elsewhere. I spoke to my daughter about it and she happened to discuss Link Interactive with me. I was kind of leery at first because I hadn’t heard of the company, but when she mentioned Costco, that name stands alone. So I did my due diligence and contacted them. I spoke with a gentleman named Mitch, and if it wasn’t for Mitch, I don’t know that I would have made the switch, but he was exceptional in his belief system behind the company and what their mission statement was.

Link Interactive is an easy DIY and it comes through Costco so I prefer that than other people. My house builder pre-installed the 2-gig system, which was what Link was using, so it was easy when the security device was installed in my house. Once I got the packages, I called in and they walked me through how to do it. I only have to get the windows sensors and install it. Their reps were always helpful and had my questions answered.

We liked that we could install Link Interactive ourselves and we had the ability to work with it online. They also have a very good customer service. I was really pleased that we were notified immediately when we had an incident where the alarm was triggered and we weren’t home. We happened to be nearby and by the time we got home, the police were already there. That made me feel really good and confident in their services. I’d recommend them.

We have Link Interactive as home security for over a year now. It's cost-effective and they have great customer service. They are easy to get a hold of and to communicate by e-mail or phone call. We have a camera in our system that I can check on and I get emails when the alarm is set and when it's turned off. It's kind of cool to be able to keep an eye on what's going on. We're pretty happy that we've reached them. It's a great alternative to the traditional alarm system.

I searched the web for alternatives to my current provider, and saw Link Interactive. I chose them because they did more self-support than my other provider. I've got new notifications for bugs in the system on my end and things to look at, and their team has been super positive and helpful. Overall, my experience with them was painless.

One of the sensors was dysfunctional from day one and I had to make about four calls to Link Interactive before they resolved it.

Link Interactive has been very good although it's a little challenging doing a self-install compared to having somebody else come in and do it. A little trial and error and a couple of things, but it wasn't too bad. We've got it for approximately a year now but we don't use it a whole lot. Initially, we chose them because of the cost and the technology seemed good. Also, it was offered through Costco and I felt comfortable with that. Their team answered my questions and even called a couple of times just to check up and see how everything was going.

I did a bunch of research online and found Link Interactive. I went with them for a number of things, but it all boiled down to it being the best package for us.

Link Interactive has a state-of-the-art system and their price is cheaper. I've had them for six months already but I'm worried about their long-term contract. But I have to pay every month anyway. Everything's good and all of the problems were solved. Since having them, things have been more comfortable and convenient. When I step out of the house and forgot to turn on the alarm, I just use my phone to turn it on.

Link Interactive has been our security service provider for our business location. I'm a systems integrator myself, with experience in that area, and we did a little bit of research on the material and the comparison of the services, and Link Interactive seemed to make a lot of sense in terms of the equipment that was used and the system integration. So we decided to go with them, which was the right decision.

I had Mountain Alarm before and I wasn't very pleased with their service. So when my contract was up, I started looking for security systems and I found out later that Link and Mountain Alarm were one and the same. But they seem to handle things a little bit differently. I found out that they were linked up and had a discount rate through Costco wherein I was a member so that sealed the deal. I had a system already in place but it needed a firmware update and Link did a fabulous job. I took my panel out and overnighted it to them. They flashed my system, sent it back and was back in business the third day. They have very good customer service and they react quickly.

I signed up with Link Interactive because it was cost-effective. Installing the system was fairly easy and it was nice being able to do it by myself and not having to wait for someone to come out. I feel safer and have fewer worries now. Overall, I had a good experience with Link.

My experience with Link Interactive was very good. I've had the system for three months and it was easy to install. When I had a problem, their team helped me out really good. I feel much safer with the system and the support was really there when I needed them.

I was very frightened about having Link Interactive because I've never had an alarm system. But I bought a house and the security system was already in place from the previous owner. So I didn't know anything, but Link Interactive helped me out quite a bit. Now I'm using the basic features of the system. I'm not up to speed on all the fancy stuff but I'm pleased with it and so far, it's been very nice. Their customer service was also very good. There was a problem at the very beginning because for the initial contract, they had the address for my previous house which I already sold and I didn't want that. I had to do a little bit of arguing and they did change it to my present address, which is where the alarm system is. I was in transition but that was resolved. I also received an email which I have not responded yet, because they say that my email account is not verified. I don't know what that means and I don't know exactly how to go about doing that.

I've had Link Interactive for over a year now and they get high ratings from me. It took a while to install the system because I was doing it myself, but the support team was top-notch. I dealt with multiple people and they were all good. If they didn't have an answer, they could find one. With Link, I can relax when I go on vacation and monitor the system through my phone or check it online. The whole system is perfect because I can modify everything. I can check my cameras and status, and instantly get a notification if somebody triggered an alarm so I could call either the neighbors or the authorities. It's excellent and a very good deal.

Link Interactive is easy to use and my experience in having it has been pretty good. I ordered it online and received the package, had all the information I needed to install everything and get it started, so installation went smooth and easy. Most people would be able to know to install it right after they receive the package. And now I have a lot less worry because if anything goes on, I get notifications through the app on my phone, which is nice to have.

We've been using Link Interactive for roughly two years. The price charged was cheaper than others and all the equipment have been easy to install. It took about four hours for me to install the system and would've taken less if my husband hadn't gotten in the way. The little window stickers and signs that we put on the yard are nice looking as opposed to some other providers that we had looked into. The price is what helped us decide on Link Interactive but the fact that the signs were not hideous too helped.

I've been with Link Interactive for two months. It was a straightforward installation and although I had a couple of issues, these were easily fixed over the phone via their customer service agent. Since then, I've felt much safer since I'm able to monitor my home.

It's been 5 months since I got Link Interactive installed. Setting it up was easy and the instructions were pretty straightforward. Moreover they were telling me that I needed to call in and ask for help a few times and help was readily available. That was nice.

We had an issue with our Link Interactive system's notification. We were out of town and the alarm was tripped a couple times from inside the house. We still don't know what caused it. I thought our profile was all logged in online and they still weren't calling us. It's after hours and there was no one to reach. It was very frustrating. But other than that, since having the system, it’s a little more reassuring especially when we're away from home and also when we go to sleep at night.

I'm using Link Interactive in my business since January and I am satisfied. They had better cost than other security service provider. I was surprised how easy the installation of the system was. There's one piece of equipment I haven't installed yet but I understand now how to install it. I don't see any issues either. They have good customer service. I've contacted their customer support a couple of times and I always get quick feedback and my questions were answered. Since installation of the Link Interactive system, I definitely feel more confident. I like how everything is being tracked when the alarm is armed and disarmed, keeping track of people coming and going because of that all being recorded and the monitoring of the building itself knowing when doors or windows are open.

I've been using Link Interactive for 60 days now and I feel more secure since having it.

I found Link Interactive through the Costco website and I like things that go through Costco. I also like that Link Interactive had the automated door lock. Installation was easy and anytime I got stuck, I called and got help. Even on the weekend, it worked out well. It's nice to have the system when I'm out of town. Everything's great and I'd go with them again.

I've been with Link Interactive for a couple months now. Setting up the system was pretty simple as the instructions were understandable. I also use their web and mobile options and would recommend them overall.

Link Interactive has been my home security service provider for about two months now, but I have not used their system a lot. The price point was definitely a factor in my going with them. It has all the features I wanted. I also want to expand my system in the future by myself and still be able to integrate other products into my Link system. They're using all the products that are currently available on Amazon. It's more difficult with the other security providers who have their products branded for them.

I've had Link Interactive for three years. There's two separate companies- Mountain Alarm which is their monitoring company and Link Interactive which is the provider to whom I've got the contract and provided me the hardware. The Link folks were good when I was first setting the system up. The lady there was super helpful and very accessible. She gave me her home number and gave me numbers to call to reach out to her. I've had a good experience with them. I find them calling me regularly to check in and let me know if there's an alarm down or the battery is low. I may have had one or two false alarms in between but there's no way to know whether it was a false alarm or a fly sat on it. Generally, they gave good service.

I found out about Link Interactive from a family member. Installing their device went very smoothly as the instructions were detailed. Since having it, we definitely feel more safe when we're away from home and we like that they send text notifications.

We got Link Interactive because of its price and it's self-install. Their team were friendly and helpful and we contacted them when we had a couple of false alarms and billing questions. Since we got the system, this has changed habits and things to setting the alarm. I have updates about the situation in my home when I'm away from it, I feel better informed.

Link Interactive's system looked like it was easy to set up and didn't require any external company to do it so we purchased it. In fact when we installed the system, it was easy and straightforward. However, I had to call them a couple of times because I returned some equipment but was still being billed at the higher rate.

Link Interactive has a fair price. Their salesperson seemed like a pretty honest person. He wasn't trying to do a hard sell and was really respectful. And their security system was easy to install. With it, I definitely feel safer when I leave the family at home when I got to do something. It’s very nice to have that peace of mind.

It was very easy to install our Link Interactive system. We've had a very good experience, and we'd recommend them.

Using Link Interactive has been great so far. Installing my system wasn't too hard but it took me some time. They also had my address wrong and if something did go wrong, then the police wouldn't know where to go. But that was rectified through a chaotic error that I made.

Link Interactive's customer service is good. Every time I have a question, they answered it quickly. We have a lot of people on our property so having the security system made me feel safer.

I'd recommend Link Interactive since my experience with them has been very good. Also, the installation process was easy for me.

I've been using Link Interactive since I took over as the managing member in May. We had to re-set up all the paperwork under my name and the people from Link Interactive were great then.The ones who installed it were able to do it in just a few days, got everything done correctly by themselves. Link Interactive is great! It's really easy to use, very simple and clean. We use a couple of different security systems like ComCast and ProtectionOne and I’m wanting to get everything switched over to Link Interactive because it’s just so much easier but I just haven’t found time to get everything done yet.

Link Interactive is a great system, I really like it and it's easy to use also. I like the customer service - they're doing a great job. I used to work a lot with them over chat and they're always very responsive to questions. Since having Link Interactive, I feel more secure.

I have a number of units purchased from Link Interactive, and the first one was two years ago. They offered a good value through the Costco program. It's a simple process installing the system and they have good support team if I have questions. I'm amazed how good they are. I have so many systems that I talk to them so often and some of the people know me when I call, which is crazy from what I envision as a huge company. They take care of things right away, very nice and personable, and on the ball that’s why I’ve continued to purchase more systems from them.

I've used Link Interactive as my home security provider since October and the installation was very easy. My original order wasn't at Link Interactive's website for hours because the link between Costco's website and theirs wasn't quite right. So I contacted them and they took care of it. The service was excellent. I've had a couple of false alarms and they called and they're very friendly and helpful. Since installation, I feel safer and have fewer worries. I was surprised how well it works since it's all wireless and had no issues whatsoever with connectivity. I've tried ADT, Cox, CenturyLink, and another vendor and they were all just a joke as far as free installation and free package. Afterwards, it's two grand a month for the components and then double. Link Interactive charges for the monitoring. I’ve got the camera and the automation and the whole thing is $34.95 a month. It's excellent.

It was quite easy to install our system, although there were a couple of things that could've been clear. But for the most part, it was okay. Since installing our Link Interactive system, we were able to go on a trip in the dead of winter without having to worry about whether the power was still on.

We started using Link Interactive in November after we moved here. My husband installed our security system in a few hours. He takes a long time to do things so we haven't finished completely. We still have to put in one over the garage, but it works. It bypasses every night so it's fantastic. We just moved into a new neighborhood so the security system helps me feel a little bit safer. It worked out nicely.

I started to do some research around the internet because I became dissatisfied with my alarm system, and then we're at Costco and saw Link Interactive. I went that route since my luck with Costco has been good. It was easy installing the system but I had to go do it. It was nice to have the first two months for free. We’re also glad that we got a key file, which has helped out quite a bit. The only thing was that the plastic thing for the main monitor if you don’t want to put it on a wall was cracked. Other than that, everything was well.

I've been using Link Interactive as my home security provider since December. The equipment is great even though there were a few glitches with respect to it losing connection over the latest technology, but it's pretty standard. The security system is working well and it is definitely a great upgrade from ADT system which has old technology. Link makes us feel easy and safer with their cutting edge technology. Their team was pretty helpful. It is a do-it-yourself system so I know it's all about finding the documentation and getting it done, but they were there to help me out when I called them. They are professionals and understand the system really well. I'm not placed on hold and my call is not passed around, so that was great.

Very satisfied with Link Interactive. I've had them for a month and a half now and since Costco is backing them, I'm hoping that they would be better than my previous company. Installing the system was easy and they have a great team that knew what they were talking about. I feel safer having their security system because I started working nights and my wife is home alone.

This system has never worked properly and we have complained since day one without any satisfaction. We have replaced batteries, replaced sensors and nothing helps. We are totally unhappy with our experience.

I called Link Interactive to hook up the thermostat. I didn't exactly know how to do it on the keypad and I emailed through the website and they responded very quickly with detailed instructions that were simple to follow and I was able to hook it up. The app has been very user friendly. There was one false alarm where I thought I turned the system off with my phone but the signal was delayed before I opened the door. They were responsive with the two way calling. I gave my name and my password and they said they will not alert the authorities. Because with the authorities, there's charge for false alarms. I recommended Link Interactive to my neighbor and he signed up last week.

I read a lot of Link Interactive reviews before I purchased mine and everyone said it was excellent. I'm satisfied with them, but I have issues. The representative was very helpful but trying to get things resolved with issues we had and things that were sent took a little bit of time and they kept sending the same documents to sign when they were already signed. Also, their pricing is a bit higher than the average that’s out there now, and they don’t have the three-year contract.

I talked to someone from Link Interactive when I first liked to purchase their security device. It was easy and straightforward installing the system, and I've had it for about three months now. Everything has gone smoothly so far and my wife feels safer with it. Although I haven't used the device yet, I'm happy with it.

I'm happy with Link Interactive and whenever we're at home, when I lie down, or when I have to leave my kids by themselves, we feel much safer having the system. In the couple of times that I talked to their reps, they were professionals.

We learned about Link Interactive through Costco and decided to get them because of their price and features. Installation was very easy and their customer service was great. One time, I didn't want the alarm to go off when I was messing with some stuff, so I called them and they were really pleasant to deal with. I also like how the home automation security is in one app. I definitely feel safer leaving our home unattended and have fewer worries now that Link Interactive System is installed.

Installing the security system was really easy and their team was very friendly. They knew what they were doing and within a minute or two I was able to connect with their service representative via phone. With the new Link Interactive security system, I always feels safe because we know if there's an intruder who will come then it's going to get alerted. So that's very nice. The system is value for money and it has all the bells, whistles and everything that a person looks for on a security system standpoint.

When I first looked into Link Interactive’s website, the rep that I chatted with was really helpful. I also had other questions where I emailed them and they called me back right away. So far, my experience has been really good and I haven’t had any problems.

The customer service is good but the parts were hard to find unless you go through them. I need additional parts but I haven't had the chance to figure out how to order it and get it through their website. But overall, I'd recommend Link Interactive.

Setting up Link Interactive's system has been very easy and I’ve been using it almost three months since. I feel that it’s reliable, and I feel safe since having it. Their team is excellent, very knowledgeable and competent.

Installing the Link Interactive security system was easy but we had a hard time getting our box match the system. It would have been a lot easier if they had given us drawings like they're supposed to. I couldn't set it up myself. My husband had to do it because he was an electrical engineer and it took him a day to do it. However, their team is very good. Since installing the system two months ago, they've been very responsive. They call the minute the system goes off. I'd recommend them.

Link Interactive's products and customer service are very good. I'm overall satisfied with the value of the price to what the service is.

I was looking for the different alarm systems that are out there and I stayed away from all the big ones as I was looking for a do-it-yourself type of thing. I did a bit of research and found that Link Interactive was in the top five of alarm companies. Everything I read said that the service they provided was really good. The way I look at a security system is that it's like a home printer. They give the printer for free because all they want to do is sell the ink, and alarm systems are the same way. They give all the parts for free and all they want is for me to pay the monthly fee. If I can help spend 35$ a month instead of $50 and still get the same quality and service, I would and so I went with them.

I'm generally happy with everything so far. I'm technically savvy so the installation was easy for me, but it seems that the average person could do it easily as well. I just called to activate the monitoring in it. I look forward to the continuing experience with Link Interactive.

We installed Link about a month ago. We had some cellular reception issues but then got those resolved. Although the new system was very similar to my old system from ADT, I like Link Interactive a lot more and it's cheaper. The new system has email alerts whenever I arm and disarm the system. It's easier to get a hold of than ADT was in terms of calling the number and it's an actual human that answers the phone, which is nice. However, they provided a weak antenna that didn't work particularly well but it was easy to install, easy to change the antenna and they were relatively fast providing a new one so it was overall good. Their reps were nice and it was all people instead of having to go through a lot of menus. They also have online chat rooms that worked out well and they were open and available late in the evening so it was all good.

Installing Link Interactive's security system was very easy. By the time I received the product, it's prepared and it took me more time to remove the old security system I had than installing Link's system. The new system is very easy to use and has better features than my old one. They also have a great team.

Installing the system wasn't trivial and is not for everyone. We had to work something into our old system and my husband managed to figure it out, but it's not simple. It would have been nice to have someone install it and I wouldn't have to worry about the details, but customer service did help us with the setup. My husband travels so with Link Interactive, we definitely have peace of mind when he's not around.

I have Link Interactive for a month now and have already recommended them many times. The system is easy to install and their customer service team is excellent. I feel absolutely safer since having the system.

They were very good on the sales end and the right direction as far as what things to get and what not to get, I'm very impressed with that. Installing the system from Link Interactive was easy. There are a couple of technical issues that still haven’t been solved yet, but overall I'm very satisfied.

So far my experience with Link Interactive is good. I've been using it for about a month. I called once to activate the system and it went well with their customer service team. It's not so easy to install, but not terribly difficult either. I've added a few sensors afterwards and that was not the most straightforward process. However, once you get one going, the rest of them seem to be quite straightforward.