Link Interactive Reviews

We haven’t had a security in our house for probably 10 years. The original one broke a decade ago and we haven’t thought much about it. Times have changed. We have more acquisitions in our home that we thought that we were being foolish not having a system in place. So, I surfed the web and found Link Interactive online. I did the, “Tell me about different kinds of home security systems” and then read about it, and it looked like the best thing for our needs. I also asked some neighbors who they used. Once I put that I had some interest and questions, I got a call from a lovely woman, very shortly thereafter and she spent quite a bit of time answering my questions. Nothing felt like hard sell or pressure. I had some time to think about it, go back and read some more of the online educational information and sat down, talk with my husband about it, and we said, “Let’s pursue this.” I thought the help we got was great from the staff.

We have a new house and I wanted something to protect it. Something that's DIY and affordable. I've used others in the past that I was extremely displeased with, and it's a night and day difference. I can configure everything on this. With the other systems, I would always have to schedule a service call to get them to configure something. Or I'll have to call them to get them to change something and they would have to remote into the console.

Link's sales reps have been good to work with. They've been friendly and it was an easy, non-pressure experience. I liked that with Link, I had the ability to do it myself and the upgradability without having to pay extra once you decide to do that. I installed it myself and I didn't need to call them. It's easy as long as you're slightly handy. I need to call them because one of the sensors is faulty, but so far, my experience has been good.

Compared to other similar companies, the cost of the monitoring and the offering that Link included was very competitive. A couple of years prior, we used the same home security system, but a different monitoring company. Price wise, Link was about $5 or $10 a month cheaper. At first, I had to figure out my existing equipment and whether it would be compatible with their service. Their reps were knowledgeable and were able to identify that I needed to do some upgrades to my cellular service. I had a 2G antenna before and they said I need a 3G. They were able to send me out that new cellular board package at a more reasonable rate than others. They were technically very sound and they have good communication. They were very helpful, very customer service oriented and polite.

I got Link Interactive to feel safer. I decided to get their service from speaking with their representatives, wording about their different features. And I felt for the price that it exceeded the other companies that I spoke with. I just talked to somebody from Link Interactive and she went through a lot of the features in the main panel and just how the system works. With all the salespeople I've dealt with I liked what they had to offer.

I had Vivint before and although they're ahead with their technology and a lot faster with their two-way when calling, Link Interactive's customer service was really good and they're $5 cheaper. But they could still go a bit cheaper because I'm paying $57 but should be somewhere $45 a month. I had to do all the installations myself and had to do a contract with them. But I feel protected with them and I'm pretty happy with them. I would tell my friends to get Link Interactive but they just got to weigh other options between Vivint and them.

I searched for the top alarm security system, and Link Interactive was number two and had a decent price. Their sales rep was pretty straightforward. They offered me couple of months off and offered me some discounts, and some into hardware. Doing the calculation, they worked out really best. The installation was simple and it took me half an hour. I got the package which allows me to do things through my smartphone and remotely. It would have been good if they included the carbon monoxide detector as well. Moreover, the cost is a little higher, but it’s lower than all the other providers so that’s fine. It could have been a little bit lower like Comcast though.

My experience with Link interactive so far has been good. However, when I leave my three-floor house through the garage, I don't have anything to set the alarm off and on. If I don't have my telephone, I have to rush up upstairs to turn the alarm off. I wish they have two units to make life easy. One for up here and one for downstairs. I had Honeywell before and it wasn't wireless. Link Interactive is better because I can turn the alarm off and on from my telephone and do it anywhere. Their team has been great, they respond very fast. On the other hand, the installation was very good. I've had the system for a month and a half now and I like everything about it. Link Interactive's cost is good and they don't charge anything upfront. It's great to have an alarm and I like that it's wireless.

I work nightshifts and for my wife and kids being home at night, it’s nice to have a system that has an alarm and cameras that see what’s going on. I wanted a security system for peace of mind. And also, we purchased a new home and getting a system would lower the cost of our home insurance. I like the idea of me installing it myself and being able to kind of customize it. Link Interactive has self-install alarm systems. I did a lot of research on different self-install systems and I watched YouTube videos, and they were my final choice. I contacted Link six months before I made my purchase. And the customer service representative gave me a quote and she followed up with me occasionally to see if I needed any help or had questions. We waited until we got settled into our new home for a few months, and then I contacted her back. She was great, really helpful, and not pushy.

The Link Interactive rep was very helpful and hardworking to help me out and kept following up and the sales guy inspired me to go forward his company. Also, Link was very professional and good. We got a good deal from the salesperson months ago for 93 days and sent all the equipment. But the challenge was getting the things hooked up because they didn't send out a technician to set it up. There was some guy on the phone that helped us set it up. He was syncing them to the Link control panel that we plugged in. Everything was going good until we got to the motion detector. He told us to try to take it off the wall and it’s not syncing. And when we did, we poked the hole through it and broke it but they were nice to send a brand new one.

I just bought a home, so I wanted to wire it up. I looked up Link Interactive online and they have really fair prices and good reviews. Plus setting up my own and customizing sounded like something I could do. The sales reps made things really easy for me to understand. We were able to set up a customized package that fit exactly what my home needed. I did the installation myself and it was easy. There needs to be a little bit more glue for some of the devices 'cause they fell off after a while, but I used super glue to fix it. The features are straightforward and are exactly what I want. I was told that I'd be notified if I open my house, and I don't know how to set that up. But I'm still exploring the app, so there’s more for me to learn. I'm very happy all in all.

Since I just bought our first home, I thought of buying a home security system. I started looking through reviews, and Link Interactive came up pretty high on most of them. They were number two from most people that I have seen for the price and for the services. So, I reached out to them. Their customer service representatives were good. I sent in a lead form and then got a phone call from them. They were very casual, very knowledgeable, and they presented the information. They were not salesy which was really cool for me, and then they got all my information. And it seemed like we were talking to a quality company, and not some big 800 number that just dials up a bunch of sales and doesn’t really care about the product they were selling. I called them back that afternoon and told them we were good to go.

I was with Frontpoint for three years. All of a sudden, I was having problems with the signal to the box. They sent out three more key panels, and it still didn’t work. Finally, I just told them I needed to get out of the contract because it was like a month that went by and they didn’t have any answers to why I wasn’t getting the service I needed. Then I started researching alarm companies and I decided to go with Link Interactive out of the other competitors and they were able to give me a package based on what I wanted.

I had a home security system in the house before which was managed by the cable company. When I dropped the cable company, Link was a personal referral from a friend and all my interactions with their representatives were very good. But Link requires a little more of my effort than it was before with the other company. For example, the other company would take care of all the permit process for the local sheriff’s office requiring an alarm permit, but that was something I had to go file for with Link. Also, I knew the installation would be challenging. I had to be on top of the ladder and do a lot of wiring. While they did their best to try hard to walk me through it and did a good job, it was still not an easy effort on the do-it-yourself project as it requires some skills, stamina, and a good six hours of labor. It was a lot of work and it could have been more clear.

I did some research, and Link Interactive's pricing is pretty convincing. Also the technology and the panels are pretty advanced than other companies. It's been great with their reps. The installation was pretty complicated though. I needed to do some research on my own to figure it out. It would be helpful to have an easy to follow instruction. But so far, the system is okay.

I've been going through the web figuring out what's a good balance between price and the features being offered. One of the key features of Link Interactive was the cellular, which I was looking for and did not want extra cost. The sales rep went over what they can offer, what's included, and how they could fit it into my budget. There were follow-ups to make sure things were right on time and if there were additional questions and how to go about installing, they’ve been good with it.

We called Link and asked questions and their rep told us what the deals were. He was very helpful and I liked the way he answered all the questions like what Link could do and I liked his response time too. I went over the features with him and told him everything that we wanted and what we had before. We customized the features. I told him how many windows, rooms and motion sensor. And we got to pick if we wanted a camera or any other extras. We ordered Link online a few days later. We got about the same package as what we had before. It came with the camera and the doorbell cam. We would have wanted indoor-outdoor cameras though.

There were some attempted home entries in our neighborhood and I needed a home security system. I read several home security reviews online and Link Interactive was consistently one of the top-rated companies. After making a few phone calls, we decided that they were the best fit for us. In the initial call that I made, the gentleman was great. He asked all the questions about the plans, walked me through, and sent me the quote. It was a very positive experience and I placed the order online with an ala carte-like package. Then the installation was quick, simple and very much as it was described in the instructions. The security system's features suit my needs and seem to be expandable if we choose to. And even the smartphone feature is good. Also, the cost is in line with the rest of the market. The Link system provides me a peace of mind especially during hours when I'm not at home. Overall, it was a very good experience.

I already had a security system but I decided to change over to Link Interactive when my son had gotten and liked it. The Link team helped and answered a couple of questions about setting up the alarm system. Then I bought a new keypad for downstairs and I had to call back a second time. They were helpful both times and one phone call took care of it. Installation was simple and straightforward. I ordered what I needed and it turned out right. Also, the smartphone app is great and very helpful. Moreover, the system was reasonably priced.

I wanted to feel more safe while I’m at home or away from home. Link Interactive was a recommendation. I did all my purchasing online. I put my cart together, but then I hadn’t made a decision quite yet. The next day, they contacted me and said. “We saw you put a cart together.” They actually texted me, which was extremely convenient because I’m at work most of the time during the day, and it’s easier to respond to text sometimes than to pick up the phone. They offered me money off to complete my transaction, which I ended up doing. I had a problem with the set up, but I called the customer service and they were able to help. Also, one of the sensors wasn’t picking up, but it’s been corrected.

I spoke with a rep at Link Interactive over the phone for the setup and everything was good. I did the installation of the system and it was pretty easy and simple. We’re pretty happy now with Link Interactive.

I was looking for a security system. I live in a downtown city and I travel a lot. Having a security system was the safe thing to do. I went online and Link Interactive was listed as one of the top security systems, so I decided making phone calls and started interacting with them. I have a camera and it's pointing out my back window. But that window looks on to an alley where we all have parking tabs, and people walk through the alley all the time.

We have some stores in different regions that are using the Alarm.com interface and it's a good one. When we opened a new store, I was looking for a distributor for that type of integration. I reached out to a couple of companies in the Georgia area and Link Interactive gave the best quote and got to me the quickest. They got back to me in the same day. The interaction was also quick and easy, which was what we were looking for.

I bought a new house and I bought Link Interactive's door sensors, window sensors, and the cracked glass sensor that comes automatically with the panel. I also bought cameras and installed them myself before. Then I bought a camera and a couple more sensors last week. I wanted somebody else monitoring and call the cops if need be, and having Link's system is great. I like the set up with the sales representative and they weren't pushy. All was good and they explained what the different parts did. The only thing I haven't found out is there are extra things that I could actually get. Yet I like the fact that I don't feel rushed when I call and ask for technical help, and actually get the technical help that I'm asking for. The technician is also not feeling rushed. All in all, the people I've spoken with appear to be really good and stay true to what I've read. It appears on the research I've done online that the Link guys know what they're doing and talking about.

I googled the top five home alarms and Link Interactive was number two, so it was between them and Frontpoint. Frontpoint was very little money up front but was a higher monthly fee, while Link was more money up front but a lower monthly. All I did was add up two years of monthly costs with Link plus their two months free, and I'd save $78 with them. They sent me the DIY kit and setting it up was easy. Once I got one sensor done, the other 10 or 12 were cake. The positioning of the first one was a bit cumbersome, but not bad.

We've been happy with our Link Interactive system so far. It's very easy to install and it provided all the features we were looking for. It has a very simple interface, very straightforward, easy to understand and it works well. It's better than the one we had before, based on the number of options. It wasn't necessarily cheap, but it's priced fairly. We've also had a positive experience with their sales folks. They were knowledgeable and when we weren't able to make a decision within four months, they were gently reminding us. Link Interactive's system is definitely the best monitoring system for the price and quality.

My parent's home was broken into when I was kid so having a home security system is important. I called Link Interactive myself, spoke with a customer representative and purchased the system over the phone. They were very friendly, knowledgeable, answered all my questions I had, and helped me reduce the cost of the system that I was originally thinking I needed. The installation was really easy and they pre-programmed everything. And when I received the box, I just had to open it up and they had instructions on how to install each sensor. Then I turned on the main panel and everything worked as they promised. It was up and running. All features work as expected so I'm totally satisfied with it. However, the Bluetooth feature to connect the phone to turn the system off is real confusing and doesn't always work. It's more like a range issue. So, I'm finding it easier for me to go into my app and turn it off versus using the Bluetooth feature.

One of the reasons that I purchased it was because of their two-way voice control panel. Another reason was cost and the ability to install it myself. I had to replace one of the sensors because I messed it up when I was putting it in. Maybe a better quality plastic or even a metal casing would help. But, it surely wasn't Link's concern at all that it broke. I bought two of the remote panel but I didn't buy them through Link because they aren't offered. It's a beta feature and there are still some bugs to work out there. The volume was not quite as loud. And the materials may seem a little bit cheaper. But overall they all worked great and it is better than I expected.

I had a knee replacement and I was in the hospital. My five-year-old is living there all by herself, and my 27-year-old is moving out of the house. That’s why I wanted the security system. I got a flyer through the mail for a different home security system which said "Call today and get the installation for free." But they wanted $175 just to come and hook it up as the promotion already ended three weeks before that. When I called about Link Interactive, I thought it was alright as they would mail it to me. My son went and hooked everything up for me. Then I got home and I called to activate it. The rep said they automatically activated it after 30 days and I didn’t even have the equipment for 30 days. I only had it for about two weeks.

If you're looking for something price competitive and meets what you need for basic alarm system, then go with Link. I used to have a Time Warner, but they no longer offer alarm services. I found Link Interactive online and I got them for the service that they provide, the equipment, and the price are all fair. Their team was very informative and personable when I first called and inquired about their services and then when they called to set it up. Once I got the alarm system, I had a couple of questions and they were very helpful to answer those too. Then the installation was easy and I've had the system for about a month now. My old system was a little bit more techy but the features of the Link system are fair. I was able to play music on the old system or have the weather come up, whereas I'm not too sure if the Link system updates regularly or not, but it's fine. There were a couple of things that I liked about it and the cost is good. I'm happy with it so far.

We just bought a new home and we needed a home security system. Link offered theirs for a competitive price. They were helpful and friendly, so I got what I needed. I did the installation myself and it was straightforward. The only thing that I haven't done is put up the little dashboard up on the wall. The system's features are good and I like them all. It gives me peace of mind.

I had a home security provider before that I wasn’t really completely satisfied with. I had it several years and when I moved, they kept charging me because I hadn’t had it for a year. The Link Interactive system is a little more economical and I was impressed with their representative. He was straightforward and did really well. The cost was reasonable and it was one of the reasons why I bought it. I added fire protection to it which cost me $60 more but it was worth it. The only issue was they sent me a copy to give to my insurance company, and I forwarded it to them. They said there wasn’t any fire protection in it, so I had to contact them back. We had two or three correspondences that we didn't have to do if they had put the fire and police protection all-in-one in the certificate the first time.

I purchased a brand spanking new home and it didn't have anything. I had a security system in my old place and I had a break in before, and someone also broke into my vehicle within the first two weeks of moving in here, so I figured it was time to get a security system. My previous home was a rental so I didn't have it monitored, but my new home is monitored so it gives me peace of mind when I'm not home, in case somebody does break in. The Link system is easy to use and I was able to do my own installation fairly easy. As long as you know how to read and you have about an hour of your time, you can go ahead and settle your sensors yourself.

We had a 20 years old wired system in our home, and so we wanted get up to date and use wireless. I checked out and talked to about half a dozen different providers, and based on the reviews, Link was either number one or two. I dealt with two or three different salespeople. I started it in August and then pulled the trigger until December. We were not in any big hurry, and everything went well and all our questions were answered.

Link Interactive has been good. I've done research on around 10 other competitors and Link Interactive had the best bang for the buck. I set it up over the phone and the rep was good. But Link Interactive could include additional free adhesive stuff. I tried to attach it to one of the doors and then it ended up being that it wasn’t in the right spot. I was forced to use the screw, which was fine, but I would have preferred to have done it again with a strip.

I read a few articles and Link was recommended in terms of affordability and ease of use. I went online trying to get a quote and then I kept having a number call me multiple times a day and I finally answered. I realized that I had signed up to get that phone call. The person that I talked to was very helpful. We have one motion sensor and two door detectors, which feels like the bare minimum for a security system. It is affordable and it works as far as I can tell. We feel slightly more secure with it. The one thing that I didn't like is that one of the things that came with the system is a motion sensor that isn't supposed to pick up anything under 80 pounds. We have a dog that's right at 50 pounds and the sensor picks her up, which has been frustrating. Other than that, everything was very straightforward and accurate.

I was looking for a system online and I saw good reviews about Link Interactive. I sent a few companies a request to receive an offer but Link Interactive fitted whatever I needed so I chose them. Their reps were very nice and they really helped me all the way. Whatever I send in, they respond the same day. I just read the installation instruction and did what it said, and it was okay. I didn’t have any problems or questions. In the two months that I've had the system, their service has been okay and my family feels safer. Their cost is okay too. I haven't used their smartphone features yet because there isn’t a time for me. But it’s much easier and it looks simple so I’m going to try it.

I recently bought a house. It's my first home and I thought that it was a good idea to have a home security system. I did a little bit of shopping around with the other monitored system like ADT and other companies as well. Link Interactive was more affordable, and the features and benefits that I'm getting are very well balanced. I spoke to one of their sales reps and he walked me through all the different equipment and options. He asked me good, practical questions to help me decide what I needed for my house specifically, without paying a ridiculous amount of money and not for anything extra. He was very helpful and he answered all my questions very well and thoroughly.

Link Interactive's camera seemed to be better. I compared it with other things and then I concluded to go with it. The rep was also nice. I set it up and called the support team for a couple of things that I needed help with, and they helped me. The system needs a few more features though. Whenever I want to see the living room, the camera should be available for me to view the space. It's not smart enough to provide the accessibility. Recently, we travelled and I wasn’t sure what was going on at home. Other than that, Link Interactive is good.

We wanted to update the home security system that we had and from the original point of our shopping, Link Interactive's rep was excellent to deal with. Then, we had to call customer support two or three times in the stages of learning the equipment. Their reps were all extremely pleasant. Link Interactive's system is also much better than our previous provider. We like being able to turn the alarm off and on from our phone and the convenience of unarming or arming the system after we left the premises, if we forgot. We couldn't do that before, which is the reason we changed company.

I wanted to keep my family safe and the security system that I had in my house was outdated and the monitoring was about up. Link Interactive has the most recent technology updated into their program and they gave me a good deal. Their saleslady was very attentive and patient as she allowed me to do my shopping around unlike the other companies that were trying to force-feed me everything. Also, she didn’t have to research any questions. She had the answer as needed. It was a pleasant experience to work with her.

Link does not have as many upfront fees for what I can get. I like the equipment and they’re mostly free compared to other competitors. Those companies also charge a ton for an install. But I installed Link myself which was what I was looking for. I completely love the phone feature and being able to control the thermostat and the security system for my son, I did the system for him. If I’m not there, I can see what’s going on. I feel more secure and nothing bothers me because I know the system will go off. So far, it's all been good.

I wasn't satisfied with the company that I had and I was looking at cost also so I searched for alarm companies. Link Interactive was number two and it was cheaper so I got them. With Link, I was getting the same amount of coverage and the service is a hundred percent better. I have spoken with several people and I had nothing but good experiences with all of them. They were polite, kind and they took their time. It seemed like they would work for the entire day if they needed to. They were really good to work with.

I had a home security system before, but we moved so I needed to get a new one. I had Vivint through Alarm.com but Link was more available here in the area with their local agencies. Link's cost is also much better in regard to other security systems. I had over 100 different conversations with them to learn the system 'cause theirs was more enhanced than Vivint's. Some of the things also required them to do it, versus me being able to do it from the control panel. It was self-installation, and everything was set up well. There were a few questions as far as how to set up different options when I was installing it, but they were able to answer the phone quickly and talk me through it. Depending on how much equipment you have, it could be time-consuming to figure out where you're going to put everything, but it's easy to do. I had a few missed disconnection communications, but it all worked out in the end.

My wife and I wanted some more security around the house because I was going to leave it for an extended number of months. We live in a nice neighborhood but one of the things that happen in a nice neighborhood is you get burglars. Link has an exceptional offer if you need security and are looking for a home device. Their ratings were top three. I compared some prices and theirs is a great value. The cost was about what we wanted to spend and I'm very comfortable with it. I got the gist of the security system so my big questions were on the install and about having a pet. I spoke to David and he was really nice. He answered every question I had and helped me get everything situated. He explained it really well and that made the process really easy.

I liked some of the features that Link Interactive offered. The main feature was the cell tower access and I liked the fact that the system is not tied to an internet connection. The team at Link Interactive was really good. The first guy who I talked to was really helpful. Everything works out as expected. The thing I don’t like is the volume of the console is too quiet. For instance, you open one of the doors and it says, “Door open” but you can’t hear it. It’s not that loud. I already adjusted it so I was thinking of getting another console.

Our apartment had been robbed when I was living with two other girls. With my previous experience and for security measures, I purchased a home security system. I did some research on different companies and found a list of the top 10 security systems to go with. I went down the list, called multiple companies, and asked them if I could call back and discuss our options since my husband was out of town for work. Link Interactive let me do that and even gave me a call back to see if I would like to follow through with them.

We didn't have a home security system and we needed one. Link went off with Verizon towers and they didn't require a Wi-Fi. Their reps were great. I talked to one and he was very helpful. Installing the system was also very easy. The instructions were very clear and easy to follow. The system seems to be what we need and its cost is very reasonable. I definitely feel more secure that we have it, so that's always a plus.

I just purchased my first home and, after doing research on a lot of security system providers, I decided on Link Interactive. They were responsive whenever I went online and asked for more information. Within 24 hours, their salesman had returned answers to my questions where other companies took a bit longer. I dealt with one gentleman and he was very nice and professional. Also, there was really no wait time. When I received my package, since this was a self-install, I called them and they helped me set everything up. We went through it step by step and it was easy to do. Quality of the equipment is good. I preferred to have cameras as part of my package with the way things are these days. But it was a bit more expensive, so I had to pass on it.

I compared Link Interactive to other similar systems, and it seemed like it was the best fit for us. So far, it’s great and I feel good about it. I really like the panel. I like the way it’s designed - the easy touch screen and everything is just right there together. The installation was really easy. We opened everything up out of the box and everything was already programmed to each of our doors and windows. We just had to stick them on and we didn’t have any problems. Also, everyone at Link Interactive has been very helpful and very positive. I would definitely recommend it to other people. I feel our house is more secure.

I researched highly rated alarm systems with affordability and ease of use and Link Interactive was highly recommended. Their customer service was the best. Their sales rep was quick, helpful, not pushy, able to answer all my questions over the phone and I didn’t have to make a follow-up appointment. The system is priced fairly too. It has everything I need in terms of features. Having an alarm definitely gives me an increased sense of security. I’m happy with it so far.

We got all the monitors for all the windows and doors from Link Interactive. My husband dealt with the reps up until the box got to the house. A couple of times I had to call in to get more assistance on how to hook some things up. They asked me for my code word, they found the address, we went through it and it was resolved within a few moments. They were professional and more than adequate. My home had damage from Hurricane Harvey, so the installation took me a week and a half, as the repairs were being made to get everything back in order. But it was very easy. However, there could have been better instructions. There was one that it works with the fire alarm, and there was nowhere in the instruction that said I had to take the screw out to get the battery in. I fumbled with that for about 20 minutes till I figured it out.

I moved into a new place and I needed something that didn't require hard wiring because it's an apartment complex. And then I found out that I could take the Link Interactive's system with me when I purchased my home so that made it even better. I also read reviews online. When I signed up, I was still in transition to relocate and I basically got all the information and pricing. The sales rep was very courteous and knowledgeable. She worked out a very fair deal with me and then I advised her that I was going to call back when I got all the information situated but I lost her number. I still wanted to speak to the same rep because I didn't want to start all over with a different rep's effort and I was fortunate that she kept the information and contacted me back two days later. She wasn't pushy about it though and I finally closed the deal with her.

I researched, called around, got quotes and I wanted to try Link. But I don't like it. I’ve been having problems since I installed it and has been going on for the second month. But I went out of town for Christmas so we couldn’t fix it and I was supposed to call when I got back which I'll do a little bit later on today. Their customer service is excellent though and every time I call, they really try to help me.

Based on my friend's recommendation, I got Link Interactive and I have been using their home security system to secure my house for 3 months now. They're a lot more flexible and a lot less expensive than other companies. Their reps were professional, knowledgeable and courteous. I installed the system myself and it was extremely easy. I had a lot of equipment so it took me a couple of days to finish. I customized the package and the features of the system are fantastic. My experience was extremely pleasant, the cost of service is fantastic, and I highly recommend them.

I have a friend who puts in different alarm systems and out of all them Link was the best. Their sales guy was very knowledgeable about the system and he didn’t oversell me on things I didn’t need. He evaluated what I could use and gave me suggestions which I really appreciated. Every time they call me about an alarm it has been a really good experience as well.

Link Interactive had the ability to integrate smart home functions like lighting and door access controls. I called them to ask about the price and other general information. Their reps are helpful in finding a good package and I negotiated an even better discount than what they were initially offering. ADT and some other competitors are pretty aggressive on the phone and will do anything to set up an appointment. However, Link was laid back and at the end, it was a very soft sales pitch, which I appreciated. They also did a good job in setting me up with the equipment I needed but not more than I need. It was easy to do everything myself during installation. The step-by-step instructions were very easy to walk through. I installed the main hub, the door and window alarm monitors, as well as the cameras. Then, I did a raw interface with the web. I'm satisfied and I'd definitely recommend Link Interactive.

Link Interactive’s sales rep was cool. She updated me of all those technology. However, the installation wasn't so good. I installed it myself but the sensors that they sent me had batteries that were running low. And they were certain of it. And then, I had the service for about a week only to find out that it wasn't even being monitored. I opened the door and saw that the alarm is on but it never went off. So, I start looking into it and it says, "Armed" and all that, but it wasn't being monitored. I called and they told me that it was in test mode and they didn't know why. And then they put it in a regular access mode. All that time I thought that my house is secure with the alarm system, it wasn't. And they didn't do anything about the charges or anything to rectify.

I wanted to be secure and got a home security system. The reviews for Link Interactive and their panel made me choose them over other providers. Their panel was more user-friendly and gave me the option of using a remote access. When I was getting it, the dealing with their reps was very good. But then after that, I always have to call multiple times to get hold of someone and it seems they are not so responsive to existing customers. During the installation process, I had to do it myself and the magnetic ones were easy to do and work with. But some tools for the motion sensors were a little difficult screw in and put a lot of pressure on the motion sensors. Setting it up took me an hour but installing the system didn’t take that long. In terms of the cost in relation to the quality, I like it but I was looking for other options until my trial period was valid. I like other ones who were offering little bit cheap and even $5 a month cheaper would be awesome for me.

Installing the Link Interactive System was dead simple. You just have to stick everything in place. Also their main panel was a lot nicer than a lot of the other ones that were out there. The only annoyance was the little adhesive sticker on the door sensors and I wanted to swap them out. The representative took care of that and manually did a custom order to put those in. But I also missed the starter packet that was supposed to come with it. So they placed me on a default 30-day trial period where I'm not actually active.

We just bought a house and I wanted to feel safer with our kids. Their bedrooms are on the second floor and I wanted something that could alert me if anything happened upstairs. Both Link Interactive and the other company I looked at were really nice. However, there was something about Link Interactive that drew me more. Plus, the other company kept calling even though I asked them not to and that bugged me a little. Overall though, Link Interactive just had the better reviews. I called and the first person I dealt with was someone named Mitch. She was very nice, knowledgeable, and not pushy at all. Everyone I talked to is very smart and also very nice.

Sometimes I'm not home that's why I wanted to see what's going on around the house. I called Link Interactive and I submitted my information. Then they gave me the quote. The sales guy called me immediately and I really liked talking to him very much. I had the cameras and security system from them. However, I didn't like the installation team. The installation went well, except for the camera. The instructions are not that good, but I made it. Setting up the wireless camera was not very straightforward. Other than that, so far so good.

I had Link Interactive when I moved to a new location and even though this is a safe place, I just felt comfortable with a home security. Also, having the interactive options with the thermostat and the cameras was very interesting. The only difference between my previous security and Link Interactive is that for Link, I had to purchase my own equipment. My previous security provided the equipment upfront for free. So in this case, Link Interactive is a little bit more expensive. They offered me a thousand-dollar equipment with the three-year contract. I signed the contract and I spent my own money to buy their equipment. That was a hesitation in the beginning but because we are Costco customers and we really, really trust Costco, we went ahead with Link.

We moved to a new home that’s in a more remote location and less populated, and we felt that we needed more protection in our surroundings. Link Interactive’s sales process didn’t make me feel like I had to act right away or that there was some special time promotion. One of the other companies that I spoke with was very pushy, and that put me off. As great as a system could be, I don’t want to do business with a company like that. My interaction with the salespeople for Link was fantastic. They were very upfront and they gave me the information that I needed and they let me make my decision on my own. They were very responsive too, and I couldn’t ask for a better processor. They were professional, courteous, knowledgeable, and experienced, but overall, the biggest deal was just being human. I’m in sales myself and I know a customer wants to be treated like a person, not like a buying unit.

I bought the Link Interactive system back in the end of September. I went and picked up everything and the reps were always very pleasant, friendly and upfront. But as far as the equipment, I don't like it. I had hopes of getting it up and running before I left for the East Coast for a month but the equipment was too much. I wish I would have paid somebody to come in and put it up for me. My husband is a computer engineer and he still hasn't been able to get it completely figured out yet.

We had a break-in which wasn't too bad but it was a bit of a reality check. I really wanted the freedom of being able to do my own install and set up what I wanted. After searching online, the top two were between Link and Frontpoint. I spoke with Link first and we went through how the downstairs was laid out, what areas we really needed to cover and what would be the most cost-effective way to do it. I told the rep that I was at work and I was really looking to get a lot of information but then would want to go home and talk with my wife about it. She gave me all the information that I was looking for and shot me a quote via email. She was very informative and not very pushy. I appreciated it.

I have a shop that requires a commercial security system and I got one from Link Interactive. The sales and customer service representatives have all been pleasant and fine. The system works fine and the important thing is the functionality is good.

My contract was up on my previous alarm company and I looked for other alarm companies that deal with Alarm.com. Link Interactive was one of them. There were several others that I received quotes from but Link Interactive was the one that gave me the best deal for my money. Their quote was higher than another one that I was comparing it to but they were able to match that. By matching that and having the extra features that they were providing, with no doubt, they were the ones that I will pick. The individual I dealt with for that was great too. He made sure I got the best deal.

We’ve been using Link Interactive for three weeks now since we moved in. I installed the door sensors and set up the keypad by myself. The instructions that came with the kits were straightforward. The only thing that was tricky was trying to figure out how to change the delay on some sensors. It had to be through the little touchpad, which wasn't the most intuitive so I called some guy to help me with it. It’s also nice that they offer the ability to customize exactly what you want for your sensors at home. The team had been good and very responsive to email. They also do follow up. They’re very communicative and thorough. But there was one thing that they missed when I had three things in the email and I pinged them again and they resolved it.

I’ve been using Link Interactive for a month. I saw it at an online dealer for a Do-It-Yourself. It was easy to install the system although it took a long time for a lot of windows on my first floor. Their instructions were excellent. The team at Link Interactive answered any questions I’ve asked. They’re super friendly, very helpful and very good at problem-solving. There was a time when they got down to what was actually causing the problem – my router or my ISP. There was also a time I called them to troubleshoot a lock and they sat on the phone with me for about an hour troubleshooting the lock, and then we found out it had nothing to do with any of that, but my wall that everything was trying to go through.

I got divorced, bought a new home and got Link Interactive. I talked to their rep after doing some research and he explained things to me. I told him that I'd call back when I was ready and I did. I told him all the pieces that I needed for the windows and doors and he explained everything. I set the system up myself and it was not difficult. However, I had to call them back because I messed putting up some sensors. They walked me through that. I like the system and I definitely feel more secure because of it since this is the first time that I'm living by myself. I like that I can turn it on and off from my phone. However, last night, I wasn't able to turn the system off using my phone and the alarm went off instantly instead of giving me 30 seconds. I'm going to call them about that.

This is our first time to use a home security system and we got it as a precaution. Our interactions with the team at Link Interactive were great and very professional. The person was extremely helpful the whole time, answered all the questions, and made it easy. We were very happy when we had to get a certificate and permit here in Florida. The people on the other end got all the paperwork done for us online and they were fantastic. The installation was very easy and we had zero problems. Everything we have is perfect and in working condition. We didn’t mind paying the system now. And certainly, in the future, if anything happens and things prevent anything, we’re all onboard. Costing is great so far and certainly, if it protects us, it would be worth the investment. It’s also easy to use the system and we use it all the time now.

Link Interactive is easy to use and it's wireless. The service and all the technical support are very good. I ordered and customized different sensors and they have very detailed instructions. Everything has been excellent.

Link Interactive seemed to be the best fit for me as far as the service and cost, and the easy installation. I determined what I needed for myself. And I ordered a wireless system online and it was very easy to install. It took a little time but all instructions are clear and really simple. And then I contacted their customer service to activate the system after I installed everything. I liked that I installed it myself, and I did not have to work around somebody else’s schedule as far as somebody coming in and doing it. So far, the system is easy to use.

I liked the way Link was rated online and some of the way that their technology interchanges with other technology. I was very happy with their no pressure sales, trying to sales pitch the whole thing. And since I’ve had other alarm systems before and I installed them myself, installing Link was pretty simple. I've had the system for about two months now and I’ve had to call in a couple of times to help me get some stuff set up that wasn't turned on and it was all good with their customer service.

I installed Link Interactive by myself and it was fairly easy as there were not many programs. I had to call the team to install an extra siren and they were knowledgeable and easy-going. The price for the overall system and consumer experience are very good and hard to beat. We’ve had Link for a month and it provides us better peace of mind.

We got Link Interactive installed around the first week of November. So far, we love it. And the people there were super nice and easy to work with. They also seem to know their stuff really well. If there's somebody else you need to talk to, they connect you to that person. When it was installed, the only thing the technician did was switch one door for another door, but we got that squared away.

I liked that I could buy the equipment from Link Interactive upfront. Installing the system was easy and I did it myself. I’m mechanically inclined, so it didn’t take much. They got a pretty good team, too. Sam was very helpful in getting me into the program, getting the system set up and giving me equipment within a timely manner. I'm gone a lot and my home was broken into before. But now I don't have to worry about my valuables and my home anymore. I have Link Interactive for a month and a half now and I've recommended my son to them.

Link Interactive was rated as one of the most recommended vendors. They got good reviews from other people. Their sales reps are quite informative. Though you have to haggle a little bit on the pricing, it was fine all in all. In addition, the instructions are pretty okay and the quality of the equipment is good so far. Also, the features they have on the smartphone are comprehensive. Other than that, the video monitoring could be more comprehensive as well. They could provide more storage or live recording, without paying an additional cost.

I did an extensive research on many different alarm companies and chose Link Interactive, mostly for the cost and the features. We’ve had it for about month and we're happy with it so far. It is a very good choice. The cost was very competitive and the features are great. Installation was very easy and I had no problems with it. I've talked to support a couple of times and they were very good. I spoke to a woman during the first time and a man during the second time. They were both very friendly and responsive. We enjoy the system as much as one can enjoy an alarm.

I like Link Interactive's price so I decided to go with them. I've had the system for a couple of weeks now. Installing was easy however, I’ve got a motion sensor that doesn’t work. It was working, and then it just quit.

My husband was doing some research on what would be the best option for security and found Link Interactive. He called them to get information and get a quote. He was super pleased with the service, and he called them once we had the final count of the things that we needed and it was affordable. They shipped it and it arrived perfectly during the time frame. Installing it was very easy. My husband did it and it was just super fast. He did the entire house and it took him probably an hour or less. We’ve had their system since the summer. There’s just one window, though, that keeps being deactivated and he thinks it’s the battery. But everything else has worked perfectly. It's really a good experience. I’m very pleased with the system and it’s a great investment.

We have fewer worries since having our Link Interactive system installed. We did the installation ourselves and the instructions were good.

I've had Link Interactive for two months now. I liked their price and what they had to offer. The system was nicely installed and I didn't have much issues at all. Overall, it went very well.

I was looking for a good security home system because I had one that I wasn’t pleased with, so I went online and found Link Interactive. It also has a good rating. I haven’t had Link for 30 days but I’m pleased with the system now. I like that it’s bigger and it lights up compared to the other one I had. The system is all right but my husband had a few problems. When I called their customer service, the reps were friendly and nice.

We have had our Link Interactive system for about three and a half weeks and thus far we’ve been happy. Their team was great and we really enjoyed talking with them. They walked us through the steps of buying the right system. However, the panel itself was a little confusing. We tried to set up our phone and connect it to the device. We had a little issue with that but after a few tries, it finally worked.

I had an excellent experience with Link Interactive. They were easy to work with and they definitely knew their stuff. Their approach was better than some of their competitors. While their competitors just wanted to talk down Link Interactive, Link talked about what they could do. Link's home integration stuff is a little bit better and the pricing of the equipment into the monthly payment was advantageous. Also, the system was all set up so installing it was easy. I had to hang stuff, which was more or less like self-adhesive stick-on. So far, our sense of security has gone up since the only reason we got it was for while we’re sleeping. Link Interactive is a cost but is definitely worth it.

We have been thinking about purchasing a home security system for a while. And since we're expecting a new child, I thought it would be a good idea to have one. Link Interactive sets itself apart as the security that's not being able to be hacked. It's also a cost-efficient security system, so it made me feel very comfortable. Their customer service has been phenomenal and I've enjoyed their reps. Every time I’ve had to call with an issue or learning about more information, they have been exemplary. They really stand for customer service, which is rare nowadays. For instance, when I was first learning about the system, before I’d even purchased it, the gentleman on the phone was very informative. He gave me information and I didn’t feel like I was being sold.

I tried some security providers, and I didn’t like the interaction with them. I dealt with Link Interactive's sales girl and she was professional and patient. I got the same deal even when I had my credit frozen and it took a week to get that unfrozen. The installation of the system was easy and since having Link, I feel a little safer.

I wanted a self-install solution and installing Link Interactive was very easy. I just called to activate it and they were helpful, friendly and responsive. Also, compared to the other companies that offered similar services, they had the best price and they made the purchasing experience a little bit easier and more transparent. You could go to their website and see what kind of equipment you’re getting and actually pick things out, and you couldn’t do that with other companies. I was happy with their equipment choices as well. We also got them because our insurance company requested a security system and also we have to use it when we go to bed.

The Link Interactive salesperson was really persuasive. I had a fear signing such a long contract. But he threw in two months free and said that if I found something better, I could send it back. Installing the system was very easy and I was able to do it. I’ve had it for about three weeks now and I like it. I have no problems with it but I’m going to send it back due to the fact that 36 months is way too long for an apartment. And I found one where it’s not a contract, which was really good. I would probably recommend them more so to the one that I’m going to now.

I've used Link Interactive since September and they were the best price at that time. One of the things that were difficult about the installation was being able to put it on all door types. The trimmer around the door is not flushed with the actual door, and so what I essentially had to do was create a spacer and drill those into the door so that it would be leveled. Otherwise, it wouldn't work at all and I had to do that for several of my doors. But other than that, the customer service was super nice. Whenever I called them, they were able to help me out and get everything taken care of. I feel safer knowing that the Link Interactive system is in place.

I already had home security with a different company, and I felt I wasn’t secure, and it wasn’t really what I wanted. To have more peace of mind, we got Link Interactive system which includes sensors for motion, doors, and windows. The dealing I had with their employees was amazing and their customer service was great. I spoke to a gentleman the very first time and he was very helpful, informative, and knowledgeable about the system. Also, Link worked with my budget which was really important. The installation was easy and self-explanatory. They know my husband had a hard time with the sensor. It wasn’t anything complicated and he was trying to set it up in the right area where it can cover the most.

A family member recommended Link Interactive so we got one. Link has been our security provider for a couple of months and the system was very easy to install. I’ve interacted with their team a couple of times. The first was when we built the appropriate package that I needed. They asked good questions about the set-up of our house and gave good recommendations. And they were very responsive when I had some installation questions. Their customer service team is very helpful. Since having Link, there’s a peace of mind and sense of security that everyone’s safer when we lock up the house or go to bed.

I’ve had a great experience with Link Interactive. I did some research off of them and a couple of other DIY security networks and Link seemed to be the best. The system was easy to install. They provided everything and customer service was really good. Everything went smoothly and I haven’t had any problems since then.

I like Link Interactive's reviews and cost so I went with them. I've been using them for a couple months now. Installation was good. The system was easy to install, they have good instructions and customer service was good too. My interactions with their reps have been positive. They were helpful and they get back to me quickly. Since its installation, I now have peace of mind.

I've been with Link Interactive for a month and a half now and everything has been great so far. I got them based on reviews and because they cost less. I didn't have any trouble installing the system. It was easy and self-explanatory. Their reps have also been nice and helpful. So far, my experience has been positive.

One of the things that I really liked about Link Interactive was that the people that I dealt with, particularly the sales people, were not pushy at all. They were extremely helpful too. With the other companies I talked with, they were constantly trying to pressure me into going with one of their packages and I hate the high-pressure type sales so that was a big deal for me. Link Interactive should definitely continue this low pressure type of sales.

I had seen some good reviews on install-yourself kind of home security providers and Link Interactive was highly rated. I’ve been using it for at least a month now. It was easy to order everything online. When the system came to the house, I didn't have any service or installation date, besides their fees. And installing it was simple and I was to able figure it all out and handle everything on my own. It took me about half an hour to install it. Using Link Interactive changed our sense of security a lot. If somebody would come in at the door, at least I would hear it and be startled because I’m a sound sleeper. It was great.

The reviews on Link Interactive were positive, plus, it seemed like the technology was current and gave us the options we wanted. I installed the system myself and it was, for the most part, easy. The instructions could've been a little bit more detailed as far as the placement of some of the sensors. Also, the videos that they reference are five years old, so some of the equipment that I received were the updated versions. The videos show them installing older equipment, but I figured it out. It wasn't rocket science.

I talked to the team at Link Interactive before installation and they were very nice and courteous and they answered all the questions. The security system was very easy to install. I already had another security system before, but Link’s equipment seems better. The applications are also good. I’ve had them for a couple of months now and overall I am very happy.

I like the system that Link Interactive has, as well as the pricing. It was pretty easy to install, and it took only 20 to 30 minutes. I had to call the team at Link Interactive once I activated everything. Their customer service answered my questions pretty quick. I wasn’t waiting online for that long, so the experience was excellent. I’ve been using Link Interactive for about a month and a half and I’m still trying out the system and doing okay. My wife has been feeling more secured now, so we’re happy.

We have two separate households and have sold an additional house so we had used Link Interactive in three different houses and three different systems and it worked great. We have been using them for 4 years. The installation was easy. But their hours are not the most convenient from the early days to more currently. It used to be that they weren't open at all and now they've changed that but it's still limited. But they've been very helpful and they have good product and support. My sense of security is better with Link Interactive.

I looked at Link Interactive's app to see what rating they got on Google Play 'cause I have an Android Phone. I also looked that their monthly price and then their overall review from other customers. Two weeks after I received the system, Link Interactive called me to say they were not receiving a signal. At that time, I haven't set it up yet but I was happy that they called me multiple times to let me know there was something wrong. The customer service was really good too. The representative I spoke to explained everything to me and definitely took the time to make sure all my needs were met and that the windows and doors in my home have the equipment.

I went online and saw something that evaluated a lot of different alarm companies. It listed what they considered the top 10 where Vivint was number one, ADT was number 10 and Link was number two. I checked out all these other ones and I wasn’t happy with Vivint. My wife called them to check out the house and give us an estimate. But the guy told her that they want to come out and install the system, then we have to pay in advance, but we could always cancel if he shows up. I disliked that. As for ADT, we had them by default before and they offered great deals at $99 but it's for a wired system. Then they started being wireless and having video and I didn't like what I read about that.

The price of Link Interactive's equipment and the customer service I received when I called to talk to them about setting up a package were why I chose them. They went above and beyond and installing the equipment was super easy. I unboxed it and had it installed within an hour. It's just peel and stick and it's an entirely wireless system, so it was self-explanatory. We definitely feel more secure when we're not home and I've already recommended them to my neighbors.

I liked the price that I was quoted for Link and when I spoke to their representatives, they were very helpful in explaining to me the do-it-yourself system, what the details were and what the package was. It was a self-installation and the instructions for it were easy like placing the sensors and motion detector. The hardest part was installing the alarm but it had nothing to do with the equipment. There was something going on with the wiring of the original doorbell so I had somebody look into it and straighten it out. We then had the activation call and the Link reps were friendly, helpful and knowledgeable.

The cost with Link Interactive is less than most of the other suppliers out there. Also, equipment cost was actually about $20 cheaper than the runner-up. Installing it was very easy. It’s just plug and play. The instructions were so-so but I called and had someone guide me through it. They’re very friendly. They just asked for my passwords and they're willing to help whatever needs to be done. I’ve been with them for one month now and since having Link Interactive, I can sleep better. I would recommend them.

I’m in my second month of using Link Interactive as my home security service provider. They have the latest technology, competitive pricing, and hands-off approach which essentially allows the consumer to choose what they want for their home. So instead of a five-year or six-year contract, they give options. And when you go through the sign-up process, they make the installation of your security system really simple. When you get it, everything’s already synced up with their panel so all you have to do is just place all of the sensors throughout the home, which takes some work. But at the same time, you’re saving quite a bit of money by doing it yourself instead of having a professional do it.

I did a website search and I liked the reviews and price point of Link Interactive. I've been using them for about a month now and so far, all the reps I interacted with were easy to deal with and gave quick responses. The installation was straightforward and easy for the most part. However, our doors were a little older so we had a bit more trouble fitting the equipment the right way. Then I had one sensor that was not configured properly. I interacted with their support team mainly through email and they were able to help me reprogram that one and enter the correct identifier for it.

Link Interactive’s customer service is really good and very responsive. It's easy to talk to them and they answer their phone when you call, and that's a big plus. Every time we've called, they've done the best that they can to help and get us to the next step. We also got a good system for a good price. The only thing that we had some difficulty with was the instructions on some of the different placement of the motion sensors. But overall, they've done really well with everything.

I initially thought I was hooking up with the security provider I had in another state, but evidently, I called the wrong number and got Link Interactive instead. And I'm not pleased with them. I've left two messages for them and they never returned my phone calls. That leaves me with no confidence whatsoever that if I have an emergency or a situation where I need to get a hold of them that they would respond. It was 100% situation where they have not responded and that's not a good track record. One reason I called was because I was trying to buy something while the other time I was trying to make sure that I was all set up and it turned out that I wasn't. I was in a trial mode for over a month and didn't even know it.

I like Link Interactive and I've been with them for three years. They were highly recommended by a colleague at work and so far, my experience with them has been great. The first time we had them, the system was new to us so we decided to hire somebody to install it. The second time, we were more familiar with it so we decided to install it ourselves and it worked out okay. I've always found their team to be very helpful and very customer service-oriented. They've always been able to either answer my questions or get back to me as they need to. They also seemed flexible on how they support customers. For example, I moved my system to another house, then I bought a second system for a second house to be able to support those things.

We have been with Link Interactive for about two months. The installation itself was easy, but every time the device gets moved and no matter what happens, the battery gets disconnected which is very annoying. I had to find a better place to put the device but I ended up connecting the battery again and I could see how easy it got disconnected. It always goes on low battery too and makes some noise nonstop and even when I stop it, it makes noise a couple of hours later. I also requested them to send me a new device with a stronger battery connection but they weren’t willing to. They told me they still have to troubleshoot it and it’s the company policy. So, they helped me out with disconnecting and reconnecting the battery and they did a great job. But they need more feedback to make sure that everything is working properly.

Alarm.com supplies a lot of the equipment from Link Interactive. It’s actually with stock exchange which my son bought a year ago and made a lot of money with so we purchased Link Interactive. He was doing so well at the stock and I said, "It must be a good product." The online stuff where Link Interactive show all the equipment was nice and I bought a lot of it. The sales person was very nice but she could’ve been more knowledgeable.

I've been using Link Interactive for two and a half weeks. I did a lot of research and their sales guy sold me on it. Installing it was easy and the instructions were self-explanatory. However, I’ve never received what I was told per se so I returned it and got another system. But, that one didn't pan out so I'm in the process of returning that as well. I'm not that satisfied with Link Interactive and they don't have what fits my needs. I talked with someone and realized they simply don't have a solution for me. They would have asked me to spend hundreds and more dollars for getting the right plans and I'm not willing to do that.

I opted for Link because of the price and it's my first month with them. The installation was pretty easy and I was done in half an hour. The boxes came in with detailed instructions that were self-explanatory and most of the equipment were stick-on and only the motion detector needed to be screwed into the wall. All of the equipment were included and I was able to place them easily. Since I already had some equipment in the house, those were used which saved me a lot of money. And when a component in one of my preexisting equipment was not working, the part was overnight-shipped for me without any cost. I really liked those about Link Interactive.

I emailed every security agency and got the best one with balanced price and services. Link Interactive treated me well over the phone and I went to a solution with them. Installing the system wasn’t difficult and I installed it better than most of the people who work for this. When I put in the motion sensors, I decided the level of sensitivity then I positioned them to check that they're working and there are no blind spots. Having the Link Interactive security system is better and I definitely it. It's a convenient way of handling everything through a smartphone and if somebody destroyed the control center, the alarm will not be disabled.

I've been using Link Interactive for three months. I was getting rid of my home phone number so I needed to get away from a wired alarm. Getting it installed was trying. But the people from Link were very patient. They hadn't run across set-ups exactly the way mine was set up. We were doing an integration of the existing system sensors into the wireless panel. We had some issue they haven't seen before, but they stayed with it and got it figured out. I like the online connectivity with my smartphone, and I'm happy with them.

Link Interactive was able to accommodate my needs, give me a good value for the price and work in the remote area where I'm at. From talking to the people, they also seemed to have their act together. The installation was a little harder than I thought and I thought it would take a couple of hours before it was fixed to really understand it but I was able to get everything up and running. The actual installation of the sensors was so good but I ran into a couple of issues where one sensor had to be reset. I could not do that without their help but I was installing it on a Sunday and their customer service lines were not open at all so it was very frustrating. But apart from that, I've asked how to monitor or change things a couple of times after the setup and they’ve always been very helpful and able to resolve my issue right away.

I’ve been using Link Interactive for two months now, I used to have Vivint but didn’t like it. Link was really easy to install and they have a helpline that I called to ask about the wiring in my house. They were really helpful. Link is really good and I have recommended them.

I did my own research online and it was the versatility and broad spectrum of what Link Interactive covered for a reasonable monthly price that made me go with them. I installed it myself and it was fairly easy. I already had a system installed in my home so I had all the equipment. I just had to reconnect it to my new Go! Control box. So I did my own YouTube video search on how to connect each device I had to the panel and the videos that I watched were really easy to follow.

We’ve had Link Interactive for business for three months now. The system was wired and we made into wireless. They directed me and I did it. Their team has been okay, but one time the main device was broke and they said I’ll have to pay the price of a new one. It was then less than two months and so I told them I was sure it comes with one year minimum or even 90 days warranty. I was in a big argument and finally they sent it free. And so everything is okay. I just don't know if their device is of a good quality or not. Within two months, it's broke. But the guy fixed up everything and we are getting customer care.

We have been using Link Interactive for both our home and business for about four years now. I like that it is wireless and has remote access. The Link team was great and the installation was very easy. I am very satisfied.

The sales portion was great although we had a couple of hiccups at the beginning. When we were installing it, the sensors weren’t reading properly and they were going to overnight me some stuff, but they didn’t and we had to go to the store and get the materials to make the sensors raise up properly. When I talked to a manager about the issue, she was really helpful. But Link Interactive could improve their communication because it didn't sound like they train their frontline customer service employees to be sensitive to people’s concerns. I was also supposed to get credited for that but it doesn’t appear that they have accredited me for that. The billing thing is ridiculous too. They didn’t send me a bill but I got an e-mail from them saying that it was past due, even though I had credit on my account.

I've used Link Interactive since my husband passed away, which was two months ago. My son checked everything and it's the system he chose for me. He also installed it. Since having the system, my sense of security has gotten 100% better. I feel safer now that I'm by myself. I keep it on all the time and when I go out it’s very easy to operate. Then, when I come back in, I turn my code back on. It works perfectly for me and I couldn’t ask for anything better.

I’ve been with Link Interactive for a couple of months and I like it. The installation was great and their customer service is very good. I feel safer having them.

My wife grew up with a security system in her home so it was one of the things that she wanted, and that’s the reason why we got one. I did some internet research on home security systems, came upon consumer advocate sites and found Link Interactive. They had a good customer service rating, their equipment was easy to self-install as well, and I like their hardware better so I went with them. The system is also easy to operate and the instructions that came with it was okay. I was able to do it all right but my wife did most of it. I like the cellphone app too.

Link's price and the reviews stood out and so I had it about two months ago. I installed it myself and it was easy. I simply unpacked the box and the sensors were already set up with the system so I only had to screw the main panel on the wall. I mounted the sensors and then switched it on. There's a nice documentation and I had to do some tests which were easy. Then I called them to advise that I'm ready to go and they started monitoring the house. When I had a question, they were fast in answering me. They’re really polite people who I can call whenever I want. I like their customer service, it’s really good. And overall, they’re a good company.

Installing the Link Interactive system was easy. The instructions were detailed and everything was preprogrammed so I just installed it, gave them a call and they activated it. Link Interactive gives me peace of mind that I have something in place if something happens. My garage door sensor goes off and we ran a bunch of test. We don’t know if it’s the garage sensor itself or its placement. So we moved the sensor and we’re waiting to see if anything will happen at the new location. The salesperson I talked to helped me with everything and answered all my questions.

Link Interactive was Costco-backed and Costco picks some of the best. Their pricing was really good as far as their month to month. At the time they were one of the few that was not charging extra for cellular because we didn’t have home internet and home phone. We also liked some of their features and benefits. As for the installation, some of the stuff for the basic system like the window sensors were very easy. But when you start getting to the higher end services that they offer like cameras, garage door openers, they're not plug and play as I'd like but they walk you through it very easily.

Link Interactive had good reviews and they also gave me a good deal on the equipment and the monthly monitoring. It took me a couple of days to set up the system but I've been using it for a couple of months now. The equipment is excellent, particularly the doorbell camera. I can view it from my phone and I'm very happy with that. The customer service has been great too. One time, there was a power outage at our home so we had to call them for that and had to get things online. Then another time, the alarm went off and they called us right away. Even the guy who sold it to us still emails and makes sure we’re okay. Link Interactive is very good and the experience has been better than I expected.

After I set the system up, I had to call them to activate it. I spoke with a live person. I had some struggle with the app before logging in, and I was able to speak with a live person as well. There wasn't a long waiting time to speak with somebody and the rep I spoke with was very courteous. We have the window and door alarm and when somebody opens up the door it’ll say, "Door one" or "Window two." Link Interactive has a very convenient app on my phone to arm and disarm the alarm system. They're also very quick to call if the alarm's been set off. We are planning to get the motion detector and the camera later on. We've been with Link Interactive for about two months now and I have been recommending them to friends and family.

Link Interactive had an overall package better than other companies. Installing it was also easy. I had problems at first, but their customer service rep was nice, friendly, professional and walked me through everything. When I sent her the picture of the installation, she figured out that I didn’t have the sensors turned facing each other. They were supposed to match up and I did all of it wrong. But it was simple after we figured what went wrong and the system has been running just fine. I had a good experience so far.

I've had Link Interactive for about three months. I like the flexibility of their products and the ability to make changes if I needed to. Installing the system was very simple as it didn't take much time, experience or know-how to do it. I had to call them with one problem that I couldn't figure out and their reps were very easy to work with and very responsive. The system provides the security we need and we've been very pleased with that.

I was looking on the internet for a security service and was checking out a different deal and a different company. Then I saw Link Interactive and decided to go with them instead. My kids set it up last Sunday when they were at my house. They had a pretty easy time. I know I couldn't have done it because of reaching up high to put in the sensors but the boys did really well with it. I had ADT before but I had to have a home phone to do that, and I was cutting bills and finances. I would rather have one that works on the cell towers like Link Interactive does because if somebody touches your line, you're not going to have that ADT anyway. And I do like Link Interactive. My equipment was only $99. There was supposed to be a free camera after I got this but I missed that somehow. I wish I would've gotten the camera but other than that, I'm very happy with it.

Since I’m a Costco member, Link Interactive is one of the options I reviewed, and they’re part of the Costco package. I've had Link Interactive for two years now. We went with them due to its self-installation and their price was within competitive range. Also, their service was referred as excellent in reviews, and it truly is. Since it was only pre-wired, we had to have a professional electrician arrange the wires before the box could be installed. So we had an extra step before the common installation as we didn’t even have a box. Once that was completed, we did the rest ourselves and that was fairly easy. We had to figure out what’s supposed to go where and how to connect the pieces, but the work was good.

I had Link Interactive at my other house. I liked the fact that I could take all of the materials if I buy a new house and felt like I got more for my money, so I bought a new system from them when I got divorced and moved. The installation went fairly smoothly. However, some of the information that the representative told me was incorrect. I ended up getting a different panel because the other provider couldn’t get out of my house, but they told me that it was just a matter of switching it out and reprogramming all over again. I loved the service, but the installation was more difficult than what I anticipated. I also ordered a camera and needed them to help me program all of the sensors, but they sent the wrong sensor. For the most part, their reps knew what they're doing but once in a while, they weren't really sure. It was different compared to when I bought it through Costco, where they were all very knowledgeable and everything was always accurate when I called.

I moved into a house that already had Link Interactive installed. The owner who sold us the house gave us the number to call and he also contacted them and told them that I would be willing to assume the contract. There was seven months left on it. I called Link Interactive and told them the same thing and gave them my information. They sent the paperwork to me to complete and a separate paperwork as far as monthly charging on our Visa card. I signed all of that and sent it back, and it was effective on a certain day, so everything went very smoothly. The changeover went perfectly.

Compared to other providers and their cost for the services, I got a good deal from Link Interactive. I also like the touch screen and the app. I had one issue with the sensor that kept saying that it was open when it was actually closed. But I switched the placement of it and it seemed to be doing fine last week. Hopefully, that was all that was wrong with it. I've had Link Interactive since the 18th of October and it's been fine so far.

I was looking at a few different brands on the internet when I stumbled upon Link Interactive. Their price points and the reviews about them made me decide to go with them. They were also very thorough in their explanation. The ease in which they were able to get me signed up was pretty awesome as well. But the downside of the product is that I have to install it myself and I haven’t had time to do it. Still, the cost and my overall experience with this company have been awesome.

Link Interactive got really good reviews online so I chose them over other companies. They sent me everything for the installation and I just read the instructions. It was pretty easy. They also have some things online that I could look at, which I did. When I had questions, I called them on the phone and their customer service was excellent. I’ve been with Link Interactive for a couple of months now and I have fewer worries about my home when I’m away. I know that if I have any problems I can call them and it’ll be taken care of easily. I won’t be on hold for an hour or be transferred 100 times. They make it really easy to get a hold of them so I get a problem solved if I need it. I highly recommend them. They’re friendly and professional.

Link Interactive's customer service reps were very receptive to what I wanted and needed. They're also very helpful with all the product knowledge and good at explaining which would be beneficial or not and what would be better. I don’t have everything hooked up though because it’s a self-hook-up thing. I’m a little behind because I'm a procrastinator but it's pretty easy to do and so far, what I do have is great. I worry a lot less, too, now that I have the system. When my two boys come home from school, I would know when they got home and I am able to communicate with them as soon as they get in. It's awesome. Everything with Link Interactive has been all positive and I appreciate all that they have done for me.

I did a Google search for alarm systems, found Link Interactive, and now I’ve had them for about four months. The control panel that they offered and their system was the one that I was looking at, then they offered the closest control panel and I liked it. It was easy to install and came with detailed instructions. I also ordered some additional products from them and they were helpful to do that. Having the system now, we feel a little better when we leave for periods of time. And the remote arm and disarm feature is handy.

Link Interactive had the lowest price to feature sets. I’ve been with them for two months now and the system seems fine. When our detectors went down, the system notified us that there was an outage. It notifies if there is an error of some sorts. I feel safer than if we didn’t have the system but if somebody happens to enter our house in a way that Link Interactive isn’t set-up for, it would be a downfall. Link Interactive, in terms of satisfaction and experience, has been reliable so far. I feel like their system set out what it’s meant to do and I am a happy customer.

Link Interactive was one of the top security service providers and probably top three. Aside from this, it was the price that made use choose them over the others. We installed the system ourselves and we had a wonderful experience doing it. We feel comfortable having it. Link Interactive is a life company that has great customer service and I'm a very happy customer.

We have a security system already installed and we just switched to Link Interactive. They’re a much better company than the previous security company that used the same system. Link's very customer-centric.

Link Interactive has more security cameras and I've been using their system for two months now. Installing it was pretty easy and their reps were friendly. I feel safe now that I have it.

The salesperson who helped me buy the Link Interactive equipment was really helpful and was patient with me during the three days I was going back and forth with them. I got my Link Interactive system a couple of months ago and I’ve opened it up, checked all the equipment, and it’s all there. But I don't have the time to install it yet so I would call Link Interactive sometime to disable the service until I’ve installed it and then enable it again. Other than that, I already recommended Link Interactive to a friend.

Link Interactive's price was right and worth the services they provide. I’ve talked to their reps several times and they’ve been very reactive and very helpful. I installed my own system but I ended up having a friend do it because I had trouble. I feel good with the system installed but I’m still waiting to see how it works. I got them since August 1st.

I’ve used Link Interactive for about a year and a half now. The installation was easy and their customer support was very good. So, if I have a problem, I call. Their reps were very courteous and knowledgeable. Everything seems to be working very well. It's a well-built system and we feel more secure with it. When we're leaving town, we can always check in on what's going on around the house. The biggest issue was getting used to having an armed system at night. So, when we open up a door that was an adjustment for a couple of days. Overal, it's an exceptional product and a good support. Everything seems to be working very well too.

I've used Link Interactive for two months and so far, it's been all right. The instructions they gave for installing the system were fairly simple and my experience with the installation was very cool. I've had my old alarm system for nine years and my sense of security has been the same.

I was researching online and I found Link Interactive. I replaced my previous alarm system, mostly for monetary reason, and I’ve had Link now for a couple of months. I had to replace one of my sensors because I dropped it before installation so I spoke with them. And the rep I had was lovely, she's very helpful and courteous, and resolved the problem promptly. It was apparently not hard to install, also, not hard for me to understand. All in all, it’s a good experience. I would recommend it.

I wanted to own my system and used Link Interactive for two and a half years now. It started with my old home and then I moved recently and now they're in my new home. I call their team anytime there’s an issue and they’re always helpful. The installation was easy and since having it, I check in on my house and the house talks to me and tells me what doors have been opened plus the alarm would've gone off. But if I didn't set the alarm, I could just check to make sure that there's no activity and still feel safe walking into it.

I’ve had Link Interactive for two months and everything's going well. I installed the system myself, and it was pretty easy and straightforward. It can be programmed, too. I talked with the Link Interactive team a couple of times and twice I was on hold for five minutes. But once they picked up, the interaction went smoothly. Also, I ordered extra sensors but then I realized I didn’t need them. And they’re very good at sending me a pre-strip label and I was able to send it all back. It was nice that they refunded me when it was already 40 days out. Link Interactive is great because of the whole automation and I like that the system reminds me if I leave my garage open. I’d recommend Link.

I bought a new house and I wanted a home security system. I've had the postal kit with ADT and then I started researching ADT. I didn't like their 3 years commitment period. Plus, it was too expensive. I wanted something better and I started looking up. I heard about self systems, found a lot of options, and realized I could build my own because I know how to do some of those stuff. I liked the whole alarm.com integration that Link Interactive had and I started researching that. I figured they had a pretty competitive package. They were the only ones who were able to sell me both a GC3-based system and a Honeywell-based system, and they had options for either. That kind of flexibility was important to me when I was making a decision. So, ultimately, I ended up choosing them. They had a pretty low, no commitment package as well.

I was looking for a cautious alarm system and Link Interactive is one of the few distributors that is an alarm company as well as a reseller. I installed the system myself to get it activated and Link Interactive is the easiest system I’ve ever installed. I used to install alarm systems from DSC, Simply Smart Home and all the major manufacturers that are out there. You simply mount the sensors, whether you’re using a double-sided tape or in the case of a motion detector, you’re just screwing it into the corner on a wall. That’s all that’s necessary and then you connect the panel to power and it’s ready to go. I didn’t need to do anything other than make a phone call to tell them that the unit has been installed.

I’ve been using Link Interactive for home security for about three months and it’s been a good experience. Their pricing and the reviews I read about them made me decide to go with this company. The system was easy to set up and the equipment has good quality. Since the installation, I definitely feel safer.

Great value and friendly service. I love how they are the few companies that give you full control of your panel but is always willing to help if you mess something up. Customer service is always prompt and helpful. The monitoring station is great the one time our neighbor set the alarm off when we were out of town. I am a very happy customer.

I’ve used Link Interactive since 2010 and I recommended them to multiple people. I initially chose them because of their price, but I really stuck with them for their great customer service. I don’t even care what the price is anymore, as long it's within reason. When I had issues, I called them and they walked me right through the issue. They stayed on the phone with me and worked through it. Then, when I had some compatibility issues with one of my cameras that I didn’t even buy from them, they sent me a temporary camera while the issue was being fixed. Everything was also easy to install.

We got our Link Interactive system from an existing signal. They said initially existing will work with the instrument, but most of them didn’t work, even the basically wired connection. Only wireless connection worked. Nevertheless, I recommend them each time. So far, it's been good with them. The reps do a good job except for one instance where one lady had a large problem. She could not resolve any issues.

I'm used to an alarm system because we had one before and went with Link Interactive based on the reviews that I saw on the internet, then from talking to them and their sales rep's response. Their system was self-install and simple. But after the install, I contacted them about some extra double-sided tape things which they sent right away. We've been with Link for three months now and everything's working fine.

The response from Andrea, my sales rep, was quick. I was able to get all the answers. That’s one of the reasons I had Link Interactive. Installing the sensors was easy but I'm still struggling with the motion sensor. Andrea and the technical team know as they’ve been working with me since the last four weeks up until today. The motion sensor is supposed to cover certain range and area. And from my findings, it does not trigger the alarm all the time. So, if I did my planning based on the information provided earlier, then my house would have been exposed. The number of motions sensors which I was planning to put in would not cover the area which I was planning to cover.

I searched on Google for alarm systems and found Link Interactive. I did a bunch of research and found their price to stand out. Also, the installation was easy.

I was shopping for home security system and we decided to check Costco. That’s how we heard about Link Interactive. Costco had given us a better deal. We have a three-year contract with Link Interactive but we've been using it only for one year. I wonder if they have any setting to keep the security system at the stay setting for windows at the back of the home because I have a dog. I haven’t been able to figure it out yet because I couldn’t find any instructions regarding it.

There was a prowler in our area and someone tried to break into the travel trailer that we have so we felt that it would be safer to have a security system. My neighbor works for Link Interactive and I trust him so I decided to use Link. I'm only a couple of months into it and I'm happy with them. Their price was right, and their offer gave me what I needed and it's all good. Installing the system was pretty self-explanatory. We turn on our alarm occasionally but everything's fine. I'm glad I've had it. It's more peace of mind for my family. I had felt better about our house, and I can see what's going on at home anytime. I have recommended Link Interactive to my neighbors.

I like the price of Link Interactive but when I installed the system, it was not the best experience. I figured it out though. I've had Link for three months now and I'm having some problems with one of the systems so I have to reboot and reduce some code. Unfortunately, I have to reinstall the system. I don't like to have to reinstall something after I just purchased it. I'm dissatisfied.

It's been a good experience with Link Interactive. I liked their features and the price was right. The customer service is great too. The installation was pretty straightforward, but since it was my first security system, it was a little confusing. I was not sure how to test the detectors and glass break. I still don't know if that is broken directly or not. But once everything was done, I called customer service to make sure that everything was set up correctly and if they would be able to detect the motion detectors.

I've been with Link Interactive for at least three years now. I got their services because they were an Alarm.com company and Costco recommended them. Their pricing model is fair and it's nice that I got a connected dead bolt for the house so if somebody needs to come by my house to pick up something, I can conveniently unlock the house from my phone. I also like that they’re based in the US because many of their competitors outsource to call centers outside the US. They've always been responsive and I’ve been much happier with them than other providers, such as ADT.

Link Interactive gives me peace of mind but I’m not too crazy about them. I got a call from them saying that one of the sensors was lost and if I needed help. I called them back and they can’t figure out where it is. So up to this day, I don’t know what happened to the sensor, where it is, or how to fix it. On their end, it's showing which sensor was lost, but they can’t tell me where it is. No one is able to come out and we have to do everything ourselves.

I was looking for cameras and I found the best price with Link Interactive. I've been together with them for less than a year. When I started installing, I was doing it myself with my son. But my son is not here so I called them yesterday because I wanted help. The Link Interactive rep on the phone gave me good ideas to get on and set up the cameras. She was a really nice person. I got one on the driveway set up and one on the side view. The one on the side view won't stay in green and it was getting red and blue. Sometimes white, red, white, red. It stayed white yesterday blinking. I've reset it for about six times but it never got on. By that time, it was already 10 O'clock so I was ready to go to sleep. I'm happy with Link Interactive but I just got to figure out my problem.

It was relatively easy installing my Link security system and when I had some trouble with installing the cameras, I called them and they were able to walk me through it. Their rep was very helpful and took the amount of time needed to correct the issues. I've been using Link for a month now and it makes me more comfortable that the security system is in place. I'm very satisfied.

When I was researching online for home security providers, Link Interactive and Frontpoint were the top two companies and both had good reviews customer service-wise but it came down to the price point in the end. I went with Link Interactive because of that and I’ve been with them for a month now. Installing the security system was simple and they had good videos online which helped a lot. I'm not a well-experienced, do-it-yourself person so for me, it was straightforward instructions.

Link Interactive is a good company and I'm glad I made the right decision to have them four months ago. They had good reviews and it seemed like the system would do what I wanted it to do at a price that I wanted to pay. The pistol makes me feel a whole lot safer and I'm not as enamored with the front door system but at least I know if somebody gets in there, I can take care of him. It sends me texts and I do get a notification when there's activity. It has a video that comes up that I can go to. However, the notification is delayed. By the time it gets to my phone, they're already gone. Also, some of the little pieces of equipment are shabby and cheap but their customer service is excellent which is important. I sent two pieces back and got immediate parts replaced. Overall, I'm happy. If I wasn't, I'll put it in a box and send it back to them.

I liked the deals and other offers included in the package. Their reps were also very friendly and helpful. Link Interactive is a great security system all in all. It makes it easier knowing that there’s some kind of protection in the house. They are very trustworthy.

Link Interactive has a good price. Their customer service is also good and that was a really big selling point. I let the rep know upfront that I was looking at other companies and he didn’t hassle me. He sent me information that I requested and, every now and then, he checked up on me as well to make sure I was still interested. The installation was easy and it’s been a great experience with Link Interactive.

We just moved into the new house. We installed the security system from Link Interactive and it was pretty easy. The door and the window sensors did not have any problems, the system is easy to use and I use the app on the phone to check the video a couple times a day. I was having a little trouble with the video camera, there were issues with the Wi-Fi and I had to find my password. I called them, and they were helpful and walked me through.

Link Interactive was easy to install and since having it, I feel safer when I’m away from home. When I deal with their team, they are helpful. I enjoy the experience with them.

When I was looking for the Qolsys Panel 2, Link Interactive was one of the only few that had it so far. I’ve had them for three months now and it’s good so far. I did the installation myself and their customer service was good.

We had Link Interactive installed in our business. The installation was easy and the system is fine plus I like that there’s an app. But I was frustrated with it at the beginning because we had to put down a year’s worth of the $30 monthly cost because the company was new and we didn’t have any company credit at the time. It’s not a big of a deal but it was annoying and I didn't understand why we had to have this huge credit. I would have not used the system and would have gone with another company, but there were some sensors here that we were able to use. They had it here before we came in to the building. If I was starting another business and I didn’t have any company credit, or I didn’t have credit as a personal individual, then I wouldn’t recommend it just because you have to put up that money. Other than that, Link Interactive is good.

The Link Interactive installation was very easy and I also liked the fact that I could set it up myself. I feel more secure and more safe after installing it. Their customer service was excellent, too. I had the sensor replaced and the reps took care of it.

My wife wanted the comfort and security of a security system so I got Link Interactive and I've been with them for two months now but I'm struggling with the quality of their product. The install went fine, but I keep having issues with all my sensors. I've contacted their reps and they've replaced a few of the sensors. Then I've been out of town for quite a while and haven't engaged back with them. Their customer service is good, with friendly reps, but the quality of the product is yet to be determined.

I’ve had a system with Link Interactive and I put it in my second house where I just moved into. I feel more secure having it. I had it for two years in my old house and here now for about six weeks. I’ve used a different provider previously, which was okay, but Link Interactive stood out since it’s wireless. Installing it was easy, with the instructions and details, and their team has been very responsive. I had to activate the garage function and they were very eager to walk me through it. They provide exceptional customer service.

We’ve been using Link Interactive for around three months and our experience has been pretty smooth and good overall. Right now, there have been more people that moved into our house so we don't use it as much but if you know that you're going to be the only person in the house, having that and arming it is actually helpful. I'm pretty satisfied with Link Interactive.

I had an existing alarm system. I knew that the equipment works with a few other carriers so once my contract expired with the old carrier, I went to the website and punched in some information to find out what carriers will also work with my existing equipment. I spoke to Link Interactive and two other companies, and I went out on the service.