Link Interactive Reviews

We were remodeling our house and we got robbed. I googled top security systems and Link Interactive was one of them. The sales person was very nice and patient. We had multiple e-mails back and forth and he did a phone call with me. I was still on the fence but he was very knowledgeable, gave me good suggestions, and was there for all my questions. We finally got Link's system and I forced my boyfriend to do the installation. He just YouTubed how to install it and it went real good. He took two hours because he kept double-checking and looking at other ones. We also didn’t want the alarm to be going off or anything like that.

We bought a new house and decided to purchase a home security system. We had a security system before but Link Interactive's was so much easier for installation. Link’s rep was very informative. I told him what we were looking for and he knew exactly what would suit our needs. Our new house has many windows and I'm happy that there's no sensor on every single window. There's a glass break unit that is perfect and a doorbell camera with our system. And although the cost was the same as my previous one, Link's system has more features that we wanted.

We had a great experience with Link prior to the purchase but after the sale they’ve been half as responsive as far as support, but it’s still adequate. The Link system is more robust and we’re able to turn on and off remotely, plus it’s less expensive than the older ADT system. I installed it myself and it was fairly easy. I'm happy with Link. It’s worth the investment. It’s the least expensive but with most features.

We had a home security system that just became non-functional so it was time to replace it. I shopped about three different companies and it came down to two things, basic pricing and packages. The Link Interactive rep who I spoke to was awesome and their system felt like a good bang for the buck in terms of the quality of the control panel. We have one kid in the family and my fiancée is very technologically challenged so I had to have something that was user-friendly and the touch screen was awesome. Link Interactive is wireless, which is awesome again. Comparing it to the prior system, it’s completely two different animals as the former was a wired system.

I Googled and looked at the best smart residential and commercial alarm systems and then two came up. I was pointed to Link Interactive's direction. The Link Interactive system that we have is for commercial use. Their rep called me and she was a very nice young lady. She walked me through the steps and what I was looking for in the packages. She then put them together and emailed them to us. We liked how the interaction was because she wasn’t very pushy or tried to sell us anything, so we called them back based on that. Plus she gave us enough time to make a good decision.

The reps of Link Interactive were pleasant and helpful. However, the monthly cost is high, so it would be nice if the cost went down a little. I'm not expecting a lot. I pay about $35.99 but it would be nicer if it was less than $30. Also when I was looking at the system, I didn’t quite understand but my friend took a look at it and helped me set up the system so that made it easy. The features meet my needs. The system works well and it's accessible from my phone. I just activate the system on my phone, which makes it convenient.

Having a security system in the house makes my family feel secure. My cousin got the same system, which was also the one they recommended. Everything perfect and they set it all everything really nice for me. The system was very easy to install and it is working great. Link Interactive is really good. I got everything that I need right now. The system is pretty advanced. They got sensors at night. If I am away in the house, I can set it up on my phone that I forgot everything. It is also automatic in a way that when I show up in the house, they know that I’m already there.

We got a home security system as a preventative measure in case something happens. The Link Interactive system was our first and the installation was easy. I like the features in it, the cost is good and it feels nicer that we have Link Interactive.

I just bought a new home and I assumed Link Interactive has the best value. The reps were positive and informative and the installation went fine. It was pretty easy. With the system, I like that whenever you open a window or door, it has the monitoring system on it that it lets you know that it's being opened. Also, the smartphone features are very convenient. If anyone asks about Link, I would tell them to try it.

I’ve been in business for 30 years. I wanted a system that's wireless versus my past system, so I ended up with Link. However, it’s just been a nightmare. Their rep was a salesman and wanted the commission. He said it’s the greatest alarm system in the world, but everything with the sensors is cheap plastic and made in China. We were told that the installation would be simple too, but I had to hire an electrician to help with everything. They have these crappy little screws and we needed a micro Phillips screwdriver. It's very disappointing.

There has been a lot of break-ins in our area so we got a home security system for safety. Link Interactive's rep was really friendly and handled my situation very well. She gave me a breakdown of how it would work and said that I can add whatever I needed as far as equipment. It wasn’t like a package and they kinda customized it to my needs. Then they broke down the actual equipment amount into installments but I have to pay a large sum upfront. The cost of the system goes hand-in-hand with the quality. For $60 a month for a camera and alarms on every door and window in the house is a good deal. However, the installation was a little more complicated than I thought it was gonna be. They made it seem like it was a lot easier but it seems trying to get the cameras to connect and set everything up were a little frustrating. I probably would have paid a little bit more to have somebody come and install it.

I bought a new home. I googled security systems and Link Interactive was rated one of the top companies. I had a 15-minute call with their sales team and they told me what they could give me for the price that I needed. I've shopped around and they had the better price. I installed the system on my own and it was easy. But, they don’t really give you a very good instruction and there was laughing on that end. I needed to reach out to their tech support to reset the panel thing. Still, I would recommend Link Interactive. Their alarm system works.

I have a home security system provided through my cable company. I was upgrading for more but it seemed that they were no longer modernizing and updating with the time for home automation and Alexa integration. I purchased a system from Link Interactive as the features were compelling. Also, their sales guy was a bit more aggressive than the other people that I was dealing with. He was persistent in consistently reaching out to try to secure the sale. And although he was knowledgeable, it seemed that he didn't do enough time deep digging into my particular application because I still don’t have the system fully installed. So, it shows that I’ve had the system for a couple of months but it’s still in the box.

I wanted to protect my home, valuables, and myself. So, I looked into getting a home security system. I was looking for certain features and I was deciding between Link and another company. The person from the other company I spoke with had me fit and I was ready to make that decision based on my interaction with him and their customer service. But it really came down to the price because Link ended up being about $20 less. Plus, the initial fees were less, too.

I needed a home security system for my new home. I found that Link Interactive was in the top three and that their people were responsive compared to others. They also knew what they were talking about. Another thing was--even if the service was the same for everybody, the equipment was cheaper because it’s a self-installation thing. I dealt with their salesperson Jordan and he would call me if I ask him to call, which was what I wanted. I tried to do the same with CPI but they never responded back. And ADT was responsive but they’re very expensive.

There was a break-in in the neighborhood so my husband bought a home security system from Link Interactive. They were the better option for us after googling and comparing with another company. I filled out the form online requesting information then they called me, gave me pricing, and I went over it with my husband. The next day, the same very nice guy called my husband and talked with him. We ordered the system and they sent it. We did the installation and it was super simple. We attached the window and door sensors and we also got a little panel that we click to arm or disarm. The features of our security package are up-to-date and while the sensors are basic, I like that the panel speaks when a door is open and tells which door it is. We enjoy Link Interactive and it definitely makes us feel safer. Look into them.

We liked the general pricing of Link Interactive but the behavior of their reps was the big thing that sold us. We were going to go with another company, but their sales reps became very pushy. My wife and I also wanted time to confer with one another when we were making the purchase and Link was the only one that stood by their pricing and told us to take our time. Installing the system wasn't bad considering that it took me about an hour. And the instructions left something to be desired, but if you’re half decently smart, you could figure it out with relative ease. Our security system has standard features and it works as intended. And since we got it, the peace of mind I feel makes it worth the cost to a point. I would also give Link's name to my friends and tell them to make the right and informed decision.

I had a home security system several years ago and I needed to purchase one when we moved into a new home. When we thought about a new company to choose, I had some knowledge of the Link Interactive's owners. I decided to call them first and they were able to match terms of a similar offer that I had found with Brinks so it was an easy choice. I had a very good interaction with their reps, but they have to set a better expectation about self-installation going forward. It was long and I didn't expect it to be three and a half hours when I called them. If someone has sensors only and just setting up the basics, the installation would be less than an hour, but it’s good to anticipate that cameras and other things could be a couple of hours with some people.

I've always had home security systems. More recently, I chose Link Interactive's panels which look more up-to-date. However, I'm not thrilled that I was promised I'd be able to get one of the doorbell cameras. That was a month ago and I still haven't gotten it. The main reason why I chose their service was because Alarm.com was the only one that could have that integrate with the app instead of having to use a separate app on my phone. Now, I'm out of the period where I could return the panel without losing money. I shouldn't have to constantly reach out to the reps about the issue but I did so two weeks ago, even though that’s the sales team's job.

I moved out of state and my family doesn’t live nearby so I figured it would be safer to have an alarm system. I did research and out of the ones that I was narrowing it down to, I love that Link Interactive has a cheaper down payment. The down payment was something but the representative worked with me to get my down payment cheaper and I really felt comfortable making the purchase. She gave me an extra $100 off the total package. That was cheaper and then I will end up owning the equipment or I can take it with me when I move.

There was a lot of recent break-ins in my apartment complex so I got a home security system. I needed something very basic and didn’t wanna pay too much so I chose Link Interactive. The sales part was good and the installation was easy. I set up the system in just 20 minutes. The instructions were surprisingly easy considering I’m not really good with that type of stuff. I like their features. It’s really cool that I can dial for emergency or fire right there on the panel instead of having to call on my phone. I also use their smartphone feature to set the alarm whenever I’m running late and I have to run out the door, and it's very easy to use. Since I've had Link Interactive, I definitely feel safe especially leaving my dogs alone now. Also, Link Interactive has the best price. I'd tell others to go with them.

My husband passed away and I want to be a little more secure. Link Interactive was recommended to me by my daughter and son-in-law who had it up in Arizona. The system is a do-it-yourself and I had my brother who helped me with the installation so it was fairly easy. I’m very pleased with all the features and I use the app in my phone a lot. It works really well. I added a camera and an electronic lock in my package and I'm going to add a couple of extra things more. I would recommend them.

I got a divorce and I'm living on my own so I purchased a home security system. I chose Link Interactive because of the customer service. Sam was the gentleman who helped me and he understood that I kept running into issues. It kept taking longer and he wasn't pushy. I told him it would be six months and he left me alone for six months.

I want to get rid of the old home security company I have so I went in through a website. I found Link Interactive there and their ratings were high. I had a good experience with their representatives and they were knowledgeable. They answered every question I had. The system is in already but I still got three months on the other alarm so I'm not in a hurry to finish the installation. I didn’t want to get stuck with no alarm between it so I always take my time and prepare. The installation is do-it-yourself and it's not difficult, although I’m having a little hard time with the motion sensors. I’m not sure if it should pick up as quick. Our place is a warehouse, a place of business, so we have the commercial doors that go up and down which is a little different than a real house. Still, the features offered in the system are good and the system itself is good. The cost is all right too. Overall, I would recommend Link Interactive.

Link Interactive had good reviews and some good technology then the montly cost was about $15 cheaper than some of the leading providers. But one of the things they do to provide customers that low cost is they require a three-year lock-in. But that aside, the representatives were great. They laid out what I needed and what I wanted, and were straightforward. Then we had a handyman to help us out with the installation.

I saw the system online and I recognized some of the equipment since I had Vivint. Link Interactive is better and they are $10 cheaper. The instructions were very easy to follow and I was able to install the security system in about 30 minutes. The system had everything I needed and I like all the features.

I bought a house two months ago and I didn't know about the neighborhood, so I was kind of concerned. I was shopping around for a home security system and I called Link Interactive because I was googling and I saw their name. The lady on the phone was really nice and sweet. I told her I didn't know when was I moving and she said I could get it and activate it whenever I wanna activate. Then, after I activate, I would have 45 days to try it out. That was great. She sold me.

I liked the cost of Link Interactive as well as the very good reviews of their product. I went with them and their customer service has been fantastic. I've been calling and getting a hold of people who know what they're talking about on the first call. Also, they have been supporting me with the installation and troubleshooting. That's rare in the U.S. Typically, the call center is somewhere and the agents are difficult to understand. They also need to call somebody else to help.

We live in Detroit and right next to the freeway. Among security system companies, Link Interactive was a little more affordable and their representatives are easier to get a hold of. With other companies, we were put on hold forever and it just didn't work. And with those, we had to schedule a time for people to come and install the system. But with Link, we did ourselves in a couple of minutes and their reps were helpful. One of them was Justin and he was in contact with me for weeks because I was back and forth about it. Every time, he responded right away and he was able to get the price to a place that was comfortable for us.

Link Interactive is the first home security system that I've used. It was good dealing with their reps. I told them what I wanted and then it was customized. They were responsive when they replaced one of the cameras that didn’t work. And some of the sticky things don't stick quite as well. I had this thing fall off the wall and triggered the alarm, and I just used some tape for it. Then the Schlage locks we bought somewhere else isn’t fully connecting to the system at all. But other than that, the smartphone features work and the cost of the system is reasonable. It’s my first house in a while, so it feels good that there's somebody monitoring it.

Link Interactive is a great company and so far, I also had great service from them. With Link, I could install the system all by myself. They also didn’t have any additional hidden fees. Their salespersons were very knowledgeable and willing to help. They asked enough questions so I got the best bang for my buck and I really needed it for my current residence. Installing their system was simple and the instruction that came with it was easy as one, two, three. It took me 30 minutes to an hour to get it all set up and I was ready to go. I was satisfied with everything that was included in my package and I enjoy the security equipment. It’s really sleek and it’s not noticeable at all. Its smartphone feature is one of my favorites. I’m constantly out of town because of my job and my band so it’s great to be able to see someone crawl to my front door and I can talk to whoever no matter where I am through the doorbell.

I was very happy with my experience with Link Interactive. I switched to them from another home security company and the cost was very good considering the quality of the system. Also, the stuff that I got was really what I was needing. I already had most of the parts that I needed installed at the house and I just had to change a couple of things over. I was moving from a 2GIG to the QI, all Honeywell stuff, then I moved over to whatever the new version is. Placing my order through Link's reps went smoothly and being an advanced user, installing the system myself was easy.

I have had breaking and entering on my property many times. Link was cheaper than the other security companies. Their reps were very good and very knowledgeable. The installation was pretty simple and the equipment is high-quality. The feature that I like the most is that I can turn on and off the system with my phone. The cost is pretty fair and I have already recommended Link.

Link Interactive has provided the service that I needed without me re-installing ADT. We have been with them for a couple of months and their reps were very knowledgeable and were able to help me whenever I called in. I was able to customize the package that I got from them. Then we added a couple more monitors from what was already there. The installation went smoothly. We did the installation on the phone so I could turn on and off the system via phone.

We were using Vivint before and we're building a new house, so I need another security system. I wanted Link Interactive since it's cheaper and it's a do-yourself installation where they send you over the gears. Their representatives were good. I ordered from Link a standard package and the features that it came with by default were great. I also ordered more sensors because I have a lot of windows. The instructions to install the system were pretty easy to follow. I use the smartphone features and they’re easy and very convenient. I like the quality of the equipment, so far. It's really good value.

My boyfriend and his child were moving in and we wanted his 9-year old to feel safer and more secure in the new setting. I did a bunch of research and Link Interactive was one of the less expensive while still having the features that we wanted. The rep I worked with was knowledgeable, explained stuff and let me have the time that I asked for to make the decision without bothering me and calling. So, they were great. The installation was pretty quick and a lot easier than I had anticipated. The instructions were detailed. Link Interactive had the system all set up and all we had to do was put it on the doors.

We wanted a security system as a preventative measure and Link Interactive looked good. The installation process had a few bumps because some of the door sensors weren't the right ones. They should've been long-range sensors because they're apart from the panel. But other than that, the installation was good. One of my cameras also went offline but I haven't been able to troubleshoot it with the steps online. The 800 number support is good too. They're usually helpful and I'm gonna have to call them this week. For the quality of the service, the system is a fair-value product. I would recommend Link Interactive.

I wanted to have a doorbell camera and a thermostat built into a home security system. We needed to monitor both of it from our phone so it required us to be in a bit of higher tier. I checked out Guardian, Frontpoint and ADT but I didn’t like them even from the start. Link Interactive had the best pricing and the lowest monthly rate for the features that we wanted and everyone else for the monitoring feature was at least about $55 a month. Guardian was about $400 more for the exact same system and they both use the same control panel and sensors.

I was interested in a security system so I looked at all the companies that I thought I might be interested in and read the reviews. I went with Link Interactive and the interaction with their reps were good. They also resolved any issues that we had. The installation was easy with some phone calls to tech support, who were also good. I love the features of the system, especially the fact that I can remotely access it. The quality and the cost of the system are good, except for one thing. I’ve talked to the tech support people about the garage door tilt sensor to mount it differently than using the sticky tape because in Florida, the temperature is so hot on these garage doors that that tape does not hold. Other than that, we're very happy with what we have and I would recommend Link Interactive to others.

My sister and I were talking about home security systems, and she has Link Interactive. So I got Link too and I had a good interaction with their sales. One of their guys helped me a lot. But the installation was a little tough, so I called for help and it was all right. I like what we have and the overall functionality of the system is all good. I like the cost too. Overall, I highly recommend Link.

I live in LA which is not the greatest place to be safe. I shopped around quite a bit and though Frontpoint is the most well-known, they were expensive. Link Interactive offers the best service and price, and the reviews were pretty stellar. I sent them a thing on the website and then someone followed up and gave me a call right away. I got a quote for the rates and then I decided to go for it and then they sent the stuff. It was all pre-programmed and really easy to put in. I added a couple of sensors and had some problems with them, and they were very helpful in getting what I needed out of it. They’ve been great thus far when I've dealt with them and I'm very happy.

Having a home security system while living in the city was a smart idea. I had a system before but I’m paying much less in monthly fees with Link Interactive. Also,they have been as responsive, if not more and the wireless system works better than the wired one that I had. So, it’s been an improvement in every aspect. The people who helped me for the initial set up were tremendous. They spent half an hour to an hour on the phone with me helping me sort through things and sending me out things when I needed them. So, everyone who I dealt with so far has been very helpful and patient and I’ve never had to wait long on a call, on a hold or anything like that.

We moved to our first house and that was a motivation to purchase a home security system. We looked up a lot of reviews and I read some articles, and it seemed like Link Interactive got a lot of positive reviews, more so than some other companies. And then, our dealings with those working for them were really positive, so it encouraged us to keep going. We started off with Joseph and he was really thorough, and he wasn’t pushy at all. I talked to him a couple of times and asked him a lot of questions. I wasn’t even set yet in going with Link Interactive and I let him know, and he was good with that. He didn’t pressure me with anything. I talked to my husband and after that, it led us to go back to them. I also worked with David and he was amazing and patient with me. They really worked with me and I appreciated that.

The Link sales reps were knowledgeable and good to deal with. Everybody answered my questions and I had no problem hooking up the system. I called them one time and they stayed with me while the software was updating. I like their system and it's better than what I had before. I monitor it on my phone and though I could do everything without the app, I like the app ‘cause I can arm and disarm before I get to the house. The monthly fee is below some of the other carriers and the equipment looks high quality.

I did a bunch of online research and Link Interactive had good deals going on and was the best fit. I ended up just speaking to one sales representative and he told me all the options. Because we were deciding between them and a competitor he gave us quite a bit of information on why to choose them over their competitor and then he was able to get us a discount on one of the pieces of equipment as well. That was fairly helpful.

Link Interactive's system is comparable to the different system we've used in the past and we like it. We priced four companies, but we ended up with them because of the price and their system's ease of use. Their customer service was really good and the lady I dealt with gave me my first quote very easily. She worked with me to make sure we had everything we needed in the package. I had no problem with the installation and also, we use the smartphone features every day. The equipment is well-made, works great at a reasonable price and I'm very happy with it.

I needed protection and got Link Interactive through Costco. Then I sold my house and sold the alarm with the house and bought a new system directly from Link Interactive and put it into my new house and all of that was a positive experience. Link’s reps were very good to deal with. Plus, the installation was very easy for me. I'm happy with the set of features that it has and everything that I need is there. The quality of the equipment is all very good too and the system performs really well. Alarm systems are expensive but I got a good value with Link Interactive.

I have family members who have used other security systems and that was what we compared Link to. Link’s upfront cost was a bit lower and the monthly cost was also reasonable for the monitoring portion so we chose it as our home security system. The set-up of the system was pretty simple. We like the features in our system and one of the reasons we went with Link was because they had outdoor cameras that have the motion detection which we wanted because we wanna see if somebody is coming up to the door and be alerted. A lot of the other home security systems don’t offer anything other than interior cameras. So far, the quality of Link's equipment is great.

We purchased a home security system as someone broke into my fiancé’s car and the community is not that safe. We went with Link Interactive for their prices, and their people were super nice. They answered my questions clearly. Also, the installation instructions were easy to follow. I like the system's features except when the windows are open. If I leave the window open to get a breeze in my home and if there's movement towards that window, I would like for the detector to tell me that there's someone coming in through that window. Also, we have a movement monitor on the front door and my fiancé opened it up one time, and it didn’t detect that somebody had just walked in. It also didn’t say that the front door was open.

I'm moving from one home and I'm having another custom home built. Right now, I'm using SimpliSafe and it's not meeting my expectations, so I decided to go with another system for a new house. I've had numerous conversations with people at Link, and they've all been very friendly, helpful and totally understanding. The reps ordered the system that I wanted and everything was priced out exactly the same. They also allowed me to make customizations 'cause they added some additional sensors in that I thought I needed, besides what was in the standard package. So, they were very accommodating. I signed the contract and they sent me the hardware, and once they started the billing cycle, they suspended it because they knew it was not installed yet. They gave me a 90-day extension, which should be fine. So, everything up to this point has been great so far.

We were looking to secure our new home and my wife was researching online for security companies, and based on price point and customer service reviews that she was able to find, we decided on Link Interactive. Their sales reps were very helpful and everything that we've spoken were pretty good. The cost of the system was reasonable and I'm pretty happy with price point per month as well. The only hiccup in the process was a little delay on getting the front door camera. The shipping was around three weeks behind the rest of the equipment, but besides that, things went smooth. It was a do-it-yourself installation but everything went well. The system has good features although the central home monitor could be a little better.

Prior to getting Link Interactive, we had a different provider and their system was very dated and they didn't offer any home automation. Also, their processes were not always followed, so we had several false alarms and they would call the contacts out of order. Instead of calling our home phone first and then our cell phones, they'd call the secondary and tertiary contact. So, my mother-in-law was freaking out why she was getting a call. When we got in touch with Link Interactive, they answered all the technical questions and didn't try to oversell me on anything. They were very honest and upfront, too. The guy I talked to said that I could file the parts individually or however I wanted it, and I ended up buying a package.

I've used ADT before but I wanted to try a different security system which is a little more flexible. So far, Link Interactive requires a little more knowledge on my part to set it up. It’s not quite a plug and play but it has some features that I can't get with ADT easily. Most of my interactions with Link’s customer service had been through email and it was self-explanatory so setting the system up was easy. I installed the cameras, the control panel and the motion sensors. It was pretty straightforward and then logging on to the account wasn't too difficult either.

I called Link Interactive and the guy was cordial and answered all the questions that I was asking and told me the capability of the equipment. I got the security system and there could have been other stuff in the installation instructions that would have been more clear. But after calling and talking with them a couple of times, it got all straightened up good. I got two motion sensors, which are all I needed, but I may have to put a camera. The equipment is working fine and every time somebody gets close, it goes off and tells me. What I was looking for is to make sure that I knew when the people are coming and going out of my hangar and so far, so good.

We just moved into a house so getting a home security system was one of the first things I wanted to check off our list. I wanted my system to be Alarm.com and I have a couple friends that work there so, I was familiar with their good software and technology and they recommended Link Interactive. I only talked to one other company but Link had a DIY set up and I had a good customer service experience. Ninna, the sales rep, was great and fantastic which made me feel good about the company and everyone has been responsive and reachable. If I had more serious problems, which I've had, unfortunately with the doorbell camera, they were very accommodating so I got my free replacement that they shipped earlier this week.

I had a friend who referred Link Interactive to me and he was also the one who installed it. For a fair price, I have every feature offered in my system and I'm fine with it. In addition, their customer service reps are all nice. All in all, I had a good experience with Link and I like them.

We had a Link Interactive home security system before but we got flooded. The Link reps were all good, so I decided to buy again through them. They gave me a package where I could save some money which was really nice. I had to ask for that package but they were very helpful with it. Last time, my husband set the system up and every time he called in, Link walked him through it and gave him details. This time, I called in and they were very patient and walked me through the installation. My contractor had a question about the tilt mechanism. He wasn't sure he understood that and Link went through a few times with him and each time, they did a good job.

Link Interactive’s option was better than the other company that I was looking at and the sales rep was helpful and nice to me. I like the smartphone features I've used so far but I needed to have a few more features than they were offering in a particular package.

I was browsing through the internet and I read a couple of articles. And I was very convinced of what the Link Interactive rep was talking about. He was very knowledgeable and very helpful and he had a lot to do with my decision to go with them. I'm very black and white with the instructions. The equipment was gonna have to be put in a certain way so I always tried to go exactly the way the instructions said. But they don't always work, like the door might not be at the same level as the frame. So I had to play with the instruction as far as installing the sensors. But after the installation, I just used my cellphone and then I called in if there were any issues.

I used to have a basic, unmonitored security system and now I have a monitored one through Link Interactive. I purchased all the equipment myself and Link Interactive provides the services for me. I had good dealings with their people and I haven't had to call them back since I purchased the service, which is a good thing. And with what I use the system for, it does everything I need it to.

I just moved so I decided to purchase a home security system. While I had a different security system prior to using Link, they are similar in nature. But I was able to use the wireless with Link Interactive and that was the deciding factor. The Link reps are very attentive and they have great customer service. I called them when I received my equipment and it was a very easy installation. I'm a tech-savvy person too, so I didn't need a lot of assistance. The instructions were detailed enough. I went to the YouTube video, but I called because it missed the stuff on the YouTube video. The young lady was able to send me a picture via email and I sent her a picture. For someone like me that doesn't like talking on the phone, I prefer email and text messages and it was very convenient.

We were moving to a new property and I did some research before settling on Link Interactive. They came in best as far as quality of service, quality of customer service and price. However, the installation experience was not super straightforward and I made a couple of calls to gain assistance. Their reps helped me identify the problem. I sent them photos of my situation and they got back to me shortly over email suggesting some solutions. I also had to order a couple of additional sensors in my original order because it wasn’t a standard install. It took me a little bit to figure everything out but once I got the hang of it, it went pretty smoothly. It is a little bit easier to use overall and I like its digital aspects of being able to control the system from my phone. We have the mid-tier package and we're contented with what we have right now. I would recommend Link Interactive.

I've had Link for eight years as my home security system and I just renewed with them. I shopped around but I still went with Link since they were able to lower the price. Their sales reps and I emailed back and forth. We came up with a price and then signed the contract. I installed the system myself. Before they were Link, they were some other company so I've had the equipment for quite a while. It was like DIY and the instructions given with the equipment were fine. I customized my package as it is a general security. I got the smoke detectors, the sensor for the gate since I got a dog and the regular sensors. The system always always works.

I was moving into my first apartment and was looking for something to make me feel more secure since I was living on my own. I looked at Link Interactive’s technicalities and it seemed like a better fit for myself. Also, their sales rep was wonderful. He worked with me and was very patient when I gathered all my information. Meanwhile, the installation instructions were simple. We got the standard package that includes a couple of sensors When I called to ask for assistance, their team was able to answer right away.

We've put a Link Interactive system in our summer home in Wisconsin a couple of years ago and we’re quite happy with it. The experience has been very easy. Although that was a rush job where we were getting ready to leave Wisconsin and we had about a week to do the installation, it went very well. Because of that, I chose them when I replaced the system in our Arizona home. Our experience with the sales and customer service reps have been fine. We have contacted sales first then we had a couple of questions. During the installation, we've made two calls just for a couple minor details.

I was looking for a home security system company that was more helpful to its customers. I had ADT for 30 years and so far, Link Interactive is head and shoulders above them. The salesperson was extremely knowledgeable abut the product and how to use it. He talked to me about problems I was having with my existing system and he was able to problem solve those issues with the Link's system. I got more information from him in the 20 minutes I've talked to him than I did at ADT over the last five years. The system works perfectly and we haven't had any problems with it. The installation people were helpful and responsive to questions that I had for them. It was extremely easy to install, seems well-designed and I love it. I'm still starting to learn my system and at the moment, I've been able to do everything I need to do.

I was gonna be away from the house for a while so I needed a security system. I checked out Link Interactive their price was good, plus there was the equipment and availability of being able to do it month-to-month. The sales department was very helpful and not pushy. The installation was pretty straightforward, though I had to call a couple of times since the written information they gave wasn’t very clear. Also, the audible alarm is really weak. They describe it as ear shattering, but it's really not that loud. I don’t even know if my neighbors will hear it if the doors were closed. They also don’t have support on the weekend. But their emails have gotten back to me pretty quick and they've followed up on stuff so that was good.

The previous company I had kept going up in price and my daughter recommended Link Interactive. She was very happy with it. The sales rep was awesome. He was very patient with me, walked me through the different options that I had and worked with me on getting the best deal for the money. Installing the system was a little more difficult, but it’s just because of the age of the system that there was a part that was sent that was defective and they replaced it right away. They overnighted the part and we got the system going right after that.

My previous home security provider didn’t want to lower my payment because my equipment was already paid off when the contract expired. So I looked around and Link Interactive was the cheapest and all they had to do was monitor the system I already had. I contacted them through chat and then somebody called me right away. They were very polite and helpful, and they got me hooked up. They were the only company that I found that I needed an update on my keypad, so they walked me through how to disconnect it from my wall. They sent me a shipping label and I sent it to them. Then they updated the software on it and sent it back to me for free.

I had a really good interaction with Link Interactive's rep. I decided to get their home security system based on the rating they received online. The installation was smooth and the instructions were good. Their smartphone features were easy and very user-friendly. In terms of research, their cost was standard and comparable to their competitors. I would recommend them.

I’ve been with one home security company for 29 years until I came across Link Interactive four years ago. The pricing was better with Link and it gave me the same thing that I had with the other system. Customer service with Link was also 1,000% better in communicating. During the installation process, I had a hard time. I had previous equipment like my door lock and damage sensors from the other company and we had to deactivate those. When Link sent me the key panel, their customer service reps were very patient with because I’m not an electronic person. They worked with me and didn’t give up no matter how many times I called them back and said that the key panel was not working and reading. It wasn't connected there at first and they were there on the line with me for over an hour until we got it done and finally got it connected.

My wife and I are senior citizens, and we live in the country. We felt that a home security system would give us some added benefit of feeling a little bit protected. I had contacted several companies and I talked to a gentleman with Link that was very informative and kind of low-key, but knew what he was talking about. We had him on the speakerphone, we were driving down the road and we both have a high degree of confidence in him.

The houses that I bought in the past always had an alarm system and all I needed for them was a monitoring service. Since I moved into a new house, I thought I needed to purchase a security system. This time around, it was just prewired and I had to do some research to determine what I wanted to do. After researching, I went through Link Interactive and it’s my first time to go with them. So far, the system seems to be working okay and overall, their customer service has been very good. My interaction with their representatives started with the potential sale transaction and from there, it led to getting the equipment and having it installed.

We did some research and we picked Link Interactive. They had good reviews and good prices monthly. Also, their sales reps and the customer reps have been outstanding. I have no qualms about them. They call me and email me back. I'm none but pleased with Link Interactive. The installation was easy, as well. I had some problems with the motion sensors though. It was only within 30 feet that the sensors work so they weren't giving enough coverage. AT&T gives longer distance coverage than what Link Interactive does.

Link Interactive has a good system and it's do-it-yourself, so I decided to get it. It was great interacting with their customer service. Thereafter, the installation experience was easy. I did everything by myself and it took me half a day. I like the package that I got. I recommend Link Interactive.

I didn’t know much about my new neighborhood and I was living with my girlfriend. It was nice to have a home security system just in case something happens. I looked around in the brands itself so I can get in the score of different companies and some of them tried to pressure me to purchase something and a lot of them tried to keep me in a contract for long years. They did not give me specifics that somebody would like to have. Link Interactive was in the middle of everything and I had a great customer service.

My son and I moved to a new area that I'm not familiar with. I got Link Interactive and it serves my needs. Compared to my previous security provider, Link is good. Also, everyone was professional and courteous. It was overall a good experience.

We go away sometimes and we just wanted to be able to know if someone was going in and out of our house. We had a scare. There was one time we thought somebody had been in the house but it was actually just the wind that caught the storm door. So we went ahead and invested in a home security system and we chose Link Interactive because that’s what the previous owners had. The equipment was here and we had turned it on. We had used ADT before but I love Link Interactive better. There are a lot of options that you can change from what I had on my security system from 2003 with ADT, and I am able to check from my phone and computer and it's sending me messages whenever things happen so I can control the level of alertness. I like the features a lot. I'm kind of new to all these smart features but these give us peace of mind that our home is safe when we're away.

Link Interactive is good. Their salesperson was knowledgeable and explained things to me. They also answered the questions I had. It was easy to install the equipment myself. It took about 30 minutes. Then they were there to activate it for me. The system is 100% quality and it’s not overpriced. I also like the smart features. It takes pictures and I can arm and disarm it. And if something happens, it would let me know on my phone what’s going on. I feel very secure with that.

Link Interactive was the only one that was able to accommodate all the equipment I needed for my family’s protection. I told them what my budget would be and they went through everything with me. They sent me my own estimate on everything I wanted, how much the service would cost and how to get it done. And any time I had a question after purchasing, I’d call them up and they were right there walking me through everything.

I've had a security system for years and I try to keep it up to date. While Link Interactive has the same features as other home security systems, it is a good system. Also, Link's sales representatives were very courteous and they answered all my questions and got me the equipment I wanted. I installed the equipment myself and it was easy. So far, it covers everything that I want to be covered in my house.

We were not satisfied with our home security service provider and somebody recommend Link Interactive. The process of signing up was easy. We didn’t have to go through a lot or deal with everything. I thought installation was gonna be hard since it was a self-installation, but it was pretty easy. The instructions were clear. I got the door sensors and motion detectors. There was something like an extra offer where I could’ve added features but I just told them what I need and they gave it to me. So far it’s working to whatever we expected, so let’s hope it stays like that. I recommend them. So definitely get it.

We have installed a security system in every house we've owned since our first one. A year after we bought the house, we were robbed, so we installed a security system. We had actual experience with the burglary and I decided that I was gonna put a security system in every house from then on. The previous two that I used were through ADT and this new one from Link Interactive is definitely more high-tech. It's got the motion camera which none of my previous ones had. We lived for 18 years in the last house and I had the same security system in that house for 18 years. It was a big technological jump when we moved to this house when I installed the Link Interactive system.

I purchased a home security system for my new business and our house. We installed the Link Interactive system and it was easy. I like the features offered in the system but we had some issues with the panic buttons. Their reps walked us through it when we called and it was ready to go. Their reps were great and helped me out a lot. But I think they're double billing me because they're charging me $57 for the business and $25 for the home and I was supposed to get a better deal than that.

Going with Link Interactive was easier. When I called and asked questions, the experience was what everybody said it would be. There wasn’t a whole bunch of hooplas, promising the world and not delivering. It was straight up and the guy I talked to was fantastic. He was super friendly and very understanding. I asked about 7,000 questions and he never seemed to get impatient. Speaking with him helped me figure exactly what I needed and didn’t need.

I got tired of ADT and the landline, and I wanted a cell-based system. I went with Link Interactive as I felt their customer service was outstanding. They didn't hard sell, but they were very informative and were responsive to my needs. I move slowly and I don't make decisions and do the installation quickly. But they were never pushy, and when I asked stupid questions 10 times, they were always friendly, helpful and patient. They do it happily and easily. In a customer service-based industry, that's what they should do.

The security provider I've previously used never accused me of taking stuff, but Link Interactive for three weeks accused me of taking a security system that was already returned to them. When the lady was setting up the camera outside for my side doorbell, I told her that maybe one of the problems why it was not connecting was because the battery was completely dead. I told her to give me 15 minutes to do it. While I was trying to figure it out, she already sent the order out. Then I sent back the same equipment, the same time I got it about a week later because it takes time to get to the store to return it. However, I didn’t get a receipt and I know now that the next time I am returning anything especially to Link Interactive, I'm gonna make sure I get a receipt direct and say, "Hey, this is the confirmation number," and send it right back to them.

Setting Link Interactive's system up was easier than I thought. They came with our smart home and so it ties up better with our system as compared to other systems. The box sat there for two weeks and I didn't touch it because it looked intimidating, but once I called them and started setting up, it wasn’t bad. There were some extra pieces in the box that I didn’t understand that I paid for, but they informed me that I didn’t need them. Then, we've had a little issue because I couldn’t get one of the sensors to work so they got me back on track from the beginning until we got it all set up, tested out the system and made sure everything worked okay. I was able to add a video camera to my package but we are thinking of sending it back because I can't hear anything on it, which I didn't like.

We were moving to a new house and location and I decided I can keep my family safe. Link Interactive's amount of accessibility both in price point and in customization made me go with them. Their sales and technical reps have all been great. They were very helpful and everything is self-explanatory but they walked me through and followed up wherever necessary. There were different options in terms of video, doorbell and all sorts of hardware accessories, and I selected some and priced it that way. I enjoy its smartphone feature. It is necessary especially in today’s day and age and it was a requirement for me. Its system's overall functionality is great but I could probably do more in terms of home interactivity that's offered through the company's platform. And although there are companies that offer security systems that are more interactive and higher technical ability, I'm happy with Link Interactive and I would recommend it.

I had some trouble around the house and based on my research I had I found Link Interactive might have the best fit for my needs. The sales rep were helpful and I like everything about it so far. Everything’s been working like it’s supposed to. I’d recommend it to a friend. It’s worth it. I like the price point and being able to choose your coverage and all of that. So it works the best. There’s some other systems out with self-bought it in, but a lot of times I don’t have proper service for that so that won’t do me any good.

We needed a home security system and I got Link Interactive. The sales representatives were very good. I used to have a totally different system and during the installation for Link, we were like, "How do you turn off this? And how do you turn off that?" The features offered by the system are fine but they need to really improve their set up manual.

When I needed a home security system I did some investigating and I was looking at the lowest cost to have it on hand at that time, which was Link Interactive's. But I ended up returning the system because the monthly fee was just too high. The features weren't bad but I never got the camera to work. And when I called nobody ever called me back just to walk me through the camera.

I used to have a security system in my previous house and after moving into this new house, I decided I should continue to use a security system. And going with Link Interactive was cheaper and more flexible. I asked for a quote online and a representative sent me an email through which I preferred to communicate with because I don't have access to my mobile phone during work time. We communicated most times through the email and it was pretty smooth for me. They did a pretty good job answering a customer's questions through email.

There were some local issues here with people breaking in and a friend of mine recently purchased Link Interactive and put it in his house. Then I called Link and the salesperson hooked me up. We decided what we needed to do to the house based on the number of windows and doors and figured out the system. They sent me the hardware and we installed and tested it. The installation was very simple since a friend had an experience. But we had a sensor and two batteries that were bad and the actual garage tip up sensor was not working properly. They replaced that hardware and sent it to me right away, and we installed it. It’s simple.

I tried to look for a home security system to use it with my house and the thermostat. Link Interactive was the only one that I talked to and their people were nice, good, and taught me everything. They worked with me. However, I never used their system because my thermostat was linked to another company and I didn't know that I couldn't use it with them. I could never use it anyway so I returned my equipment. But I didn't get any payment for the equipment even though I paid it full.

There were concerns in my neighborhood that prompted some action. I researched online and tried to pick a security provider that seemed reliable and cost-effective. The sales guy from Link Interactive was knowledgeable and helpful. The only criticism I had with him was that part of the instructions where I had to send an activation email. We had a false alarm and I never got notified so I inquired about it. I got a response from the customer service and they told me they never got my activation request. I told them that I sent it and so far they've been responsive to my request. Currently, the security system is working fine and it's being alerted if something's going on.

I had a system with ADT and they kept raising my price every year. I knew I wouldn't get anything more from them, so I looked around and ended up deciding on Link Interactive. I bought two external cameras, glass break sensors and motion detectors. And the little home base unit is all touchscreen colors and easy to navigate. They had good equipment at a reasonable and cheaper price. It's a lot more modern stuff than I had with ADT. Plus, their reps were knowledgeable and good at explaining how the system worked.

My wife did a bunch of research on the internet about purchasing a home security system. It is our second time to get a system and we both spent a lot of time mauling it over and deciding whether or not we were gonna try to do it ourselves or hire a professional that can do it. Our first system was a wired one. We hired somebody to come in and we spent a lot more. They put a panel on our closet and chased wires around in our attic. But Link Interactive's website was excellent and videos are available either through their website or on YouTube to help with the installation and figure out how to make things work. I was able to figure it out and I'm not a super smart guy when it comes to the internet, so I like it a lot.

I got Link Interactive system to be safe. Their reps were awesome. They helped me set the system up. On the other hand, the installation process was very simple. I just arm and disarm the system. Nonetheless, my experience was fantastic. For 35 or 40 bucks a month, I sleep good at night.

Link Interactive's reps were extremely helpful and were willing to work with me in terms of making me a deal. I bought refurbished hardware from them because it was a lot cheaper and the one that they sent me worked. I have 13 sensors, a couple of motion detectors, and a doorbell. It's a big system so it was a lot of work to install by myself, but it wasn't very hard. Overall, I had a pretty pleasant and straightforward experience with Link Interactive and I'd recommend them to a friend.

The house that I bought had all the home security sensors installed and wired and I just had to call Link Interactive which was what the previous homeowners had. They told me that they had a good experience with it so, going with them was a logical thing to do. My interaction with their rep was very positive and he called me back when he said he was going to. The cost was about on par with what I used to have before and it was what I was looking for. It has got all the doors and windows covered. Also, the equipment itself looks like it was installed very well and it seems like a pretty good quality setup.

There has been an increase of break-ins in the neighborhood and I wanted to have some monitoring at my home when I'm not in the home, for burglary primarily, so I chose to purchase a home security system. I researched about five or six systems and I found that Link Interactive had the best value and also the best technology for the monitoring sensors that were available. The person who did the sales for me was excellent and was responsive by email and phone. He responded to phone calls when I called, got back to me quickly, and answered questions that I had about how the devices work, as well as the cost, how to place the order, and contracts. Basically, he was able to provide me with everything I needed quickly and he was very good.

I'm single now and I stay by myself and do a lot of traveling so I got a home security system. I liked the DIY system of Link Interactive. I needed to stay in budget and it made it more affordable. I called a representative and she helped me to install it over the phone. She was so patient. She waited until I drove every little screw in. They made it very easy as for a female to put it up myself. It was nice. I could take it with me and I did like that because I planned on moving.

We just bought a house and I don’t know anything about over here. We initially had AT&T when we moved in but I called around to different alarm companies and Link had the better price. Their customer service was good and Jerry was really nice. He told me all the good deals they had. But we got the three-window thing where if somebody busts the windows, the alarm’s supposed to go off. But we didn’t get that feature. Also, we just hooked the system up and the installation took so long, I don’t like to install stuff myself. If somebody came around and did it, it would have been up and going right away. It's a decent system though. And once we get it together, it should be pretty good.

I've always had a home security system and I moved to a new house so I thought I would try something outside of the brand name and then try to do something else. Based on my internet research, Link Interactive ranked towards near the top. I didn’t like what the top one said and the top two had things that I didn’t like. On the other hand, Link which was either second or third, had all the stuff that I like. So I went with Link. The customer support is much better at Link Interactive. They're very good, very knowledgeable and very patient. I'm not very technologically savvy so I've had some difficulty with the installation of my system. But the people at Link have been able to walk me through it. I'm still having some issues but they're just some things that we probably have to fine tune.

A home security system is for safety and I’ve used one before. I got a Link system now and I like that they are more reliable. The representatives were very helpful. Then, the installation was easy. I spoke to a representative and they were able to walk me step-by-step. The quality of the equipment is good and the cost is reasonable. I have the video cameras previously with the other security company, so I kept that and I have the video monitoring. I also have the app which is very useful for me to check up on the security cameras.

Link Interactive was cheaper and I think it's a good value. I've got two daughters and a wife that I want to protect, and their service is equal with my previous provider, Monitronics. I called customer service twice to get the system set up and the technical service when I was getting it initially installed was excellent. I like Link Interactive's panel better and this is also the first time I've had an app for the security system and that's nice. The app let me know one day that the backdoor opened even though the alarm wasn't set. My wife was alone with our sick daughter and it was nice to know that something odd was happening.

I have Vivint in my home and I called them but they were way too expensive. So, I did some looking, found Link Interactive, and I went with them. Their customer service reps were good and they always took care of what they could. I did the installation myself and the features were pretty neat. They're holding up for me so far and the overall cost, in relation to the quality of service, is better than ADT.

I bought my first house and had my car window broken into so I decided to go ahead and get a home security system. Link Interactive was one of the top five home security companies and they had a little bit more flexibility with their initial setup fees and pricing as well as contract lengths. Their rep was very helpful. He talked to me about what my requirements would be or what I would need for my particular home. Overall, the guidance was good. Installing the system was pretty easy and its features worked pretty well for my needs.

We got broken into a couple of years ago so we had been thinking about getting a home security system. Then our daughter was moving out of state and didn’t need hers anymore so we took over her contract. Link Interactive’s rep, Vicky, was awesome. The installation of the system was also pretty simple and it's been running great. I use the smartphone feature to turn the system on and off, and we are gonna get a couple of other things to go with the set. Our experience with Link Interactive has been great and our sense of security has gone up.

I've had another home security system before and Link Interactive is more latest in technology. It has the flexibility to add additional home automation on your own. The reps were very professional and they answered my questions. During set up, I had some issues where I couldn't really test the glass door detector and the motion detector went out for a night without reason for it to go off. The installers tried making sounds and stuff for glass door break but it didn't really trigger. So, I don't know whether it works or not. Also, the motion detector range is limited. You can actually duck underneath it and go across. But at least I had somebody in the call to help me and walk me through setting it up. And the reps spent time looking into the issues on the motion detector camera and the set up questions I had.

I was looking for a cost-effective way to implement security in my home and I actually had an existing security system in the house when I bought it. The representatives from Link Interactive have been excellent. I did the installation of the security system myself. The quality of the features that I had in my system were comparable to what other security companies were providing. When the Link guys had to alert me for possible emergency situations, their response time in those incidents was very quick. Link's system is a very cost-effective way for homeowners that know how to DIY and would definitely recommend them.

I wanted to break away from my other provider. I switched to Link Interactive and Leland, the rep I talked to, was great. But their security system is clunky in some ways compared to the previous one I had. I found that I shouldn’t arm the Away unless I’m already out of the house with the doors closed, otherwise, the system goes bonkers. Also, I’m not too pleased with the motion detector and I don’t know if the police are being called if there’s an alarm. I had an alarm go off while I was away from the house and by the time I got to the house, I didn’t see anything and I don’t know if the police were notified or not, or if they came or not. I haven’t seen a bill.

I'm on a busy street and I thought that getting a security system was a good idea. I also wanted a lower homeowner’s insurance. They were all very positive at Link. We talked through how many windows and doors and what I was looking for in a security system. I told them that I was completely new to this and the guy was very informative about what was available. I wanted a very simple system and that was what I got. The whole thing is completely installed and it’s doing exactly what I need it to do. The garage door was one of my main wants as far as wanting to be secured and that’s the best feature. There's no reason I wouldn’t recommend Link.

I had gotten a completely customized home security system from Link Interactive. They were offered by Costco and were very affordable. They gave me a choice of the control module and I built from there. There were lots of options to go with to add to your system. Anytime I've had any technical questions, they've been helpful. Plus they have a fast response time and they are effective. They randomly call me first to see if I needed any help or to find out how everything's operating. And then any alarm issues have been fast and effective. Installing the system by myself was easy. And for the most part, I was able to do it without any help. I've been running it for years without any problems. With it I feel better about the security.

I needed to find a better and more affordable home security system and Link Interactive had a lot of good reviews. I've had the system for about two months now. The installation was hectic as I previously had ADT and I wasn’t expecting to do it all on my own which was kind of hard for me with all the wiring, but the features are good. It's less than what I expected, but the customer service was great. People who will get it need to be prepared to install it themselves.

We were going to a new area and we looked up the crime figures there, and with the discount we would get from our homeowner’s insurance we figured that to be safe we might as well take over the security system of the person from whom we were buying the house. When I was growing up, my parents had a home security system. Every time that I talked with somebody at Link Interactive, the customer service was great. Everybody seemed to be knowledgeable and answered my questions.

Link Interactive was the only company that allowed me to use alarm.com with home self-monitoring. Before, I was in a monitored package and the company I was with was responding to the calls. Now, I'm in a self-monitored package and I'm dealing with everything, but it saves me money. I'm a tech-savvy consumer. I didn’t have to install anything new, but there was a migration from one company to another, which was a pain in the neck. Link Interactive had to take over my existing system, but they didn’t do a very good job of it. Everything broke and I had to re-fix everything after they moved it over. Nonetheless, the features are great and the smartphone features are working fine.

I had ADT and their prices were skyrocketing. I said I'm gonna go with a different company and they said that they were sorry I felt that way. And then once I went with a different company, they said they wanted me back and they were going to give me a really good rate. However, it was too late by that point. I researched between Link and some other ones. For the features that Link offered and their price, it was the best price for the value.

I went with Link Interactive for their knowledge in the area, flexibility with their packaging and equipment, and the availability of the equipment that they’ve chosen. I've had them for two months and I'm enjoying it so far. The installation experience went well for me but I’m probably a little more technically inclined than most people so I didn’t have any problems. I've called tech support several times to be able to install new devices or ask about warning alarms. They've not known the answer right off to that all the time but they've researched it and gotten back with me within a day. I was looking for one item that was not carried by them which was an outdoor motion sensor that’s specific to other vendors. But the quality was good for what it was.

Link Interactive was great and perfect and their rep was phenomenal. He was very informative, professional, and prompt. He emailed everything right away and he got right back to me. I installed the security system myself and the instructions were not really that hard, though I should’ve gotten something that was installed for me. When I contacted them through the setup, the guy I talked to wasn’t very helpful. But everything works fine now and I haven’t had any problems. The quality of the equipment is really good. I have the doorbell camera and sensors, and I have everything set up on my phone and I can turn it on and off after I have left and forgot to, and I love it.

Baton Rouge is not a safe place so I need a security system. My parents used a different company in Nashville but I liked Link Interactive's service and they offered a better deal so I went with them. I was gonna go with ADT but they were so rude so I didn’t go with them anymore. I installed the equipment from Link myself and it was pretty easy. So far, everything is good and I like the phone app. I'm super paranoid if I armed the system or not and I like that I could disarm or arm it and do stuff on my phone. The equipment is good quality and the price is good as well. I feel safer having Link Interactive and I am satisfied with their service.

Link Interactive's home security system has the features and functionalities I needed at the time that I was purchasing for one. It was also available in Costco so I was familiar with it. I'm very happy with the quality of the features. Their reps have been very professional too. The response time has been pretty good as well when they have to alert me for possible emergencies. The price could be lower, though. It would also be nice if they'd allow the option to have a front door camera with no additional monthly cost for monitoring because they do charge an additional fee for that. But other than that, I'm happy overall. I've been with them for four years now and I’m sticking with them.

We lost the old house to a fire and we just moved in to a new house. Link Interactive's cost is one of the reasons I chose them over one of their competitors. I've only been with them for a couple of months but their customer service is fantastic. They’ve taken good care of me so far. I installed the system myself, so it went great. They provided great instructions. I tailored the features to fit my needs and everything has been good.

This is my first home and I wanted to find a home security system that had access to my cell phone but is still covered and not overpriced and I chose Link Interactive over ADT, which is totally high. Also, I've read a couple of articles where a lot of people were recommending Link Interactive as their number one option for a home security. So far, everyone has been super helpful. I'm not a hands-on techie person, but everyone just seemed pleasant when I spoke with them and walked me through everything. And even from the sales experience, it wasn’t pushy or forcing me to make a decision, which if I've wanted another one, it's one of the things I’d look for when making a decision.

I’ve been looking at a home security system for a while for my new home. I did my research and Link was well-rated and I wanted it for the extra security. I called someone on the phone to have him set me up an estimate. I reviewed all that and then told him when I was ready, I would follow up. And then we cut a deal in February, and everything went smoothly. I’ve had to call them once to edit a few things and I'm gonna have to call them again when I get some more free time to edit a few more settings on the system. But overall, it’s been good.

So far, my experience with Link Interactive has been good. It's cheaper than the other ones I’ve had. I also like the do-it-yourself kit, as well as their customer service. Their representative answered my questions. They went in depth with what I was looking for and answers I was looking for. They went and answered everything I needed to finish the installation and questions about how it works. It was a good experience and I'm satisfied, overall.

We wanted a security system but didn’t have money to pay for a super huge thing that someone comes and installs for us. Going with Link where we could do-it-yourself a little bit since we're technically proficient was helpful. We've had them for a month and their reps have been very good. We're still in the middle of installing a few things, but what we’ve done so far has been easy. We moved into a home that we’re doing some renovations on, so we’re not going to install the door thing until the actual door that’s gonna be there is there. We really like the safe plate, which is another thing that pulled us to Link. The touchscreen shows pictures when it’s not in use so it looks like a rotating photo frame. So if someone were to break in and attempt to disable it, it’s not very easily seen like a key pad on a wall would be. It’s also good quality for the cost.

I've always had a home security system and that’s something that I do. It makes me feel comfortable. I went with Link Interactive to try something different from ADT. The rep was fine and good with the system, but it wasn’t as easy to set up as Link said. They said that I had to set it up, but they didn’t go into detail with the things that I had to do and the time it would take me to do them. To install the system, I had to set up all the sensors on the doors, the motion detector, and the camera. They said it would take 20 minutes, but it took a lot more time than that. It would take 20 minutes for a serviceman, but two hours for somebody who is not an installer.

Someone tried to break into the house so we decided to get a Link Interactive home security system. I installed the system myself and it was easy. I’ve been loving the features they offer in Link and so far, it’s been awesome. But sometimes the camera trips out of the internet and in the pad, it goes out of sync and deletes the registration by itself. I’m about to fix it myself right now but I will have to call Link Interactive to replace them because I think the problem is the system itself. The reps gave me an excellent customer service at the beginning when the cameras were giving me the issue. Even though the camera was still doing the same thing, they gave me a huge package of options that are coupons for the camera. It’s also really easy for my parents and me to use a smartphone to arm and disarm the system, and that feature is excellent. Even controlling the thermostat is really easy. I will recommend Link Interactive.

The OLCC said I had to purchase a home security system for the business that I have, Oregon Liquor Control. We had some other guys in here that basically told us big old story, and took our money and ran. But Link Interactive has been really attentive about getting the system running correctly. A buddy of mine had used them and they kept trying to get out there and get him taken care of even though he's unhappy with them. They were not just ignoring him. Even though he won't call them, they stayed persistent and said, “We need to get it fixed. We know you're unhappy, and we need to get it fixed.” I did a lot of the installation, but they were informative and helpful. I have cameras and it records, and there's backup. Overall, they're pretty good. Then they're usually here when they say they're gonna be. If they're not, they call. They keep me informed, and they know that I don’t pay much attention so they're gonna have to.

I had a good experience with Link Interactive. I'd recommend the system to people. We had a family break and since there have been some burglars in the neighborhood, I got some cameras because I don't want them to get something in the house. Prior to that, I was doing research online and their hardware linked up things like I can add a Z Wireless to it. And it was just an all in one package deal. I set up a call online and they gave me a callback and went through with sales.

I live alone and I have a home security system. I contacted a few home security companies and I like Link Interactive the best. The dealings I had with their reps were mostly very good except for two. The last time I called, I kept getting one ring and then it would click off. I suspect that somebody just kept hanging up on me because it happened eight times in a row. The other thing was that I had problems setting up with alarm.com. I didn’t receive the welcome letter or the temporary code. When I did, it came as 4 stars instead of a code so I could not enter it. But the fellow on the help end helped me and did whatever he needed to do to fix that.

I use Link Interactive's security system them on a personal level. Then I needed an affordable system for a couple of remote offices that I manage for my job and the installation of Link's systems was easy. The features of the system are good and it's always nice that there’s a device for whatever I would need protected. The smartphone feature makes it really easy as well. In addition, the representatives were always professional and their follow up was very good, which is again always nice.

We have retail store locations and we're using alarm system in those stores. We used a different security provider before and with Link Interactive, we're much happier. The installation was fine but we would prefer to have an option for a professional installation. Nevertheless, the biggest plus for me is we’re able to manage multiple locations and sites from a single, log-in consul. We have one log-in that can view all the systems. We don’t need a separate account for each system. Also, we're very happy with the cost of the system.

I wanted a home security system for added security. I talked to three people from Link and they were knowledgeable about the equipment. The overall product review of Link also looked a lot better than all the other security companies. Link is my first security system. It has a great quality and I like the features in it but all the other stuff that goes along with it are a little expensive. I had to weigh on that. But the fact that it’s all linkable and the way the app works with the system was really good. Also, the display is nice and I really like the features on the panel. I did the installation and it was easy. I’ve been recommending Link to a couple of my friends. They have Vivint now so I’m trying to see if they’re actually thinking about coming over to Link in the future.

I have always had a home security system, and I changed the company. Link Interactive took over the same system, and they are a little better. Their sales team was well spoken, and they were also very knowledgeable and educated on the product. The features offered in my system were good and while it was self-installation, I had to do some phone calls because of some technical difficulties. But, they worked through it.

I was getting more concerned with someone breaking in and so I got Link's basic package with one additional motion sensor. It's a quality system and the quality of the equipment is better compared to ADT's. Also, Link Interactive has reasonable rates and I like the fact that I can install their system myself. I had ADT in a different house and that had a little better equipment and professional installation. On the other hand, Link is wireless and I installed it.

I'm not at home for most of the days so I need a home security system. I've dealt with the reps a couple of times and it was fine. But they have a limited time, not 24 hours a day, seven days a week, so I have to call in during business hours. The system is a self-install. I had to read up all the instructions and then I was able to follow. It wasn't too difficult. After the technicians explained and then answered my questions, everything went fine. The cost after I got the discount was around $100. The sensor is affordable and I hope it can be cheaper. I just ordered the motion sensors, the contact sensors. But I didn't order the camera as the price wasn't what I expected. I know some other systems are coming out with their competitive price and then without any monthly fee. So, I may consider that after my contract with Link Interactive expires.

Compared to other companies I've been talking to Link Interactive is a little inexpensive so I chose to get them. Also the most important part for me is that whatever goes in my house, they helped me out to put it in so if anything goes wrong in the future I know where and how find to troubleshoot and I'm a ready handyman. I love that whatever people put in my house, I should know how it works and how it's laid out.

Link Interactive had the best prices and we were impressed with their customer service. When we installed the home security system, it was a little frustrating at some points but the customer service was super helpful and they made it easy to figure out. It is a great value for what we are paying for. The security system's quality is good and it's easy to use. It's also wireless which we really like. With Link Interactive, there is a lot more peace of mind at home. My husband is a lot more comfortable especially if he is at work at night and I’m at home.

I wanted an alarm system to feel safer. Growing up we had one. I researched on the internet and found that Link Interactive was one of the more cost-effective ones and easy to install and I also had a cousin who used it. When I called they were friendly in the sales department and the rep gave me his personal email address so I followed up with some questions and he was quick to reply for the most part and helped me out.

The sales representatives at Link Interactive are very attentive, informative and they follow through. They also answered every question I had, even the silly ones. And they walked me through everything and made sure that I knew what was going on, and I knew how to work my system. I installed the system myself and it was very easy. While I did have some questions I just called in and they helped me so it went well. And while the features offered was high-tech for the cost, it takes forever to get the app to come up. It's because you have to put your thumbprint in and by that time, I'm already at the door, or out of my car. So, I found that it's easier just to use a key fob. However, since I live by myself I feel safer with Link Interactive. It's great.

I decided to buy a home security system because people are breaking into houses in Southern California and they got me. I called Link Interactive to ask some questions. The guy I spoke to was good at what he did. I told him that I wasn't buying anything that night and he didn't push it, but he kept explaining things to me and I just went for it. The system was soft installed and the process of doing that was much easier than I thought. However their instructions are geared toward the tech-savvy people. It states that the person can go follow YouTube videos and go online and read things but when I explained that to my dad, he can't imagine it. An older man would just go with ADT and let them do it all and cut a check.

I wanted to get a home security system and I bought the Link Interactive system in February and had it installed at the very end of February. Their sales was mediocre. The person was fairly good and informative for the most part except either he was uninformed or misleading about a couple of the products. I had my list of things I would need to have for the security for the home and I had discussed the window security and things like that. He recommended I get a motion sensor for a couple of the rooms. I said I was concerned with that because I have a cat and a kitten that run around. He said that wasn’t a problem and that these things are rated not to go off for anything under 50 pounds, for instance an animal, and a cat is only eight ounces. So, I installed the motion sensors and sure enough, the cat set off the alarm non-stop.

My home security system was very antiquated so I needed to get something with cameras and some automation. I liked the way that Link Interactive was presented and the fact that I'm an engineer so I wanted to do it myself. I did a little research on the internet and saw the way Link have it set up and it was very attractive. I've priced quite a few home security systems and compared to what I’ve seen, Link Interactive was pretty comparable. It is pricey but so is everywhere else. Their customer service reps were very attentive every time I called. They emailed me information on how to do stuff. When I was doing and working on the quote, they didn't call and bug all the time. I told them to call me back at a certain time and they did. They were dead on.

We've had a home security system for a long time. We liked the system that we had. It's just that it was linked into the home wiring. With Link Interactive we were able to put it in and install it ourselves without rewiring the house that we just bought. Plus the sales department have all been extremely pleasant. They told us the equipment that we needed and equipment that we really didn’t need. They were informative and we were able to make an informed decision about what we did get. The installation was easy enough to do because nothing's hardwired. The only thing that we actually had to do was move the refrigerator to get to the plug of the old unit where the new unit was going to be plug into.

I had a security system, but I switched over to Link Interactive since they were recommended to me by my nephew. My installation experience was very good, easy and professional. Moreover, they have a very good equipment. They were good and courteous people as well. I'm happy with Link Interactive.

I was replacing an old home security system and Link Interactive's system had the right combination of features. That was one of the reasons I got it. They also seemed to have a good reputation. The installation went smoothly. It was pretty easy to medium. There were a couple of questions that I called for but I got support and it was no problem. The system has good quality and my sense of security is a lot better now.

We've been with Link now going on two months. They had an up-to-date equipment compared to what I was using before with ADT. We're kind of tech savvy so we like the newer stuff that they offer. Aesthetically it looks a little bit better and it seems to function a little faster and has a little better quality. The installation process was super easy and basic. All the instructions in there were well-written out. The equipment is great and I love it. All the features that are on there that we were looking for work great. And realistically the phone app links very well so there's no delay.