Link Interactive Reviews

I had an existing home security system. There's a lot more competition that was out compared to when I first moved in to my home. So, I was looking for a balance between features and price. I went with Link Interactive because it was a very no pressure type of sales experience, which is big for me. It was a good experience. That is rare nowadays, and it is always refreshing to go through that experience with them. The rep was open and honest. The features that were offered were perfect and they didn't oversell too much. What ended up sealing the deal for me was that I could use a lot of the existing hardware at my house from my prior company, and they were gonna give me a no cost new base unit to use. It wouldn’t cost me any extra equipment fees to utilize their service, and then I would get the newer technology, and also the cellphone service to turn on and off the alarm.

I had a home security system I wanted to get reactivated and Link Interactive was the first one I found that had a good price on Black Friday. I got everything virtually for free so I went with it. Link’s rep was extremely polite and he helped me out through everything. It was a really good experience. Also, the system's features are nice, but I already had cameras and the only thing I needed were the sensors. I had existing ones, and I had a little trouble during installation. I had to get an adapter to adapt from the new panel to the old sensors, but I got it no problem after a while. Everything else was extremely easy and the Link Interactive staff was perfect. I’m out of town currently and my cat dropped a clock on the ground. The glass break sensor went off, so the system works and it’s good to know that it works.

Originally, we had a security system from ADT. Then, it became a Comcast monitored system. But it was old, wasn't really a supported technology, and was wired. So, we purchased a new one and we bought from Link Interactive because of the mix of what they offered and their price. Installing the equipment was super easy and the instructions were good. Link set up all the sensors before they shipped them and they were all prenamed and numbered. I just had to know where to put them.

I liked Link Interactive's price. So, I got their security system for my business. Their sales reps were very helpful and our interaction was really seamless. I told them the size of my building and what I wanted, then they picked out all the proper equipment I needed. Everybody I spoke to at Link was very knowledgeable, too. And when I had a service problem, they took care of it and didn’t get off the phone until it was done. Their technical support team was excellent as well because when I had problems with cameras, they were able to take care of everything within an hour.

I worked for ADT authorized retailers and compared to them, Link Interactive's prices were really great and competitive. I'm also in the security business and I work for Vector where for $15 more a month, we'll install the same software that Link uses, 2GIG panels, and all Alarm.com stuff. But we'll install, program, and customize all of that for the person, and even include a free camera. So, Link is up against a hard deal because even with my experience in programming, I added some sensors myself to my package and unless they're pre-programmed, it'd be kind of difficult and time-consuming for the average person to install. And it took me four hours to put everything up. But the average person doesn't have that much time and they don't wanna deal with it.

We wanted to purchase a home security system for safety. We were using Link in a different state and because of familiarity with comfort, we went with them again. My husband set up, and everything was good. When I was calling to set the service up itself, the rep was helpful and friendly, and he got the job done fast. We have the standard security system, and it seems good quality. Everything is in working order and I haven’t had any issues. The Link system is cost-efficient and reliable, and we’ve had it for years.

I’ve been using Link for about four months now and today, one of my motion sensors went off on a false alarm kind of a deal. It looks like there' something wrong with one sensor reader but it already tripped twice, so I’m gonna call the representatives later this afternoon and either have them send me a replacement one or try to figure out what the deal is.

I have had this Link Interactive approx. 3 years before deciding to discontinue service. I did not realize that when an alarm was triggered, they did not have their own crew that would come out to check on the alarm. I had gotten them through Costco, so I figured that they would be legit in this manner, obviously not. In August of 2018 was the first false alarm that was triggered and the first time that I figured out that they was a third party involved to check out the home (this was not the police dept either, just a third party). My system started to fail me, daily the alarm system was triggered and an automated call was calling both my wife and I.

My apartment was broken into so I purchased a home security system. I went online and found out Link Interactive is one of the best five. I read about them and chose them. And their price was reasonable. The reps were very friendly and were very good people. That’s one of the reasons why I chose them. They’re very helpful and they supply every detail. Also, the installation was easy. I called twice and they were fast, especially after work hours, they had people to help me.

I got the Link system with the business I purchased, and I continued with it. Transferring it into my name from the previous was not very smooth, but it was okay. The Link system is old, so quality-wise it is not as good as the new ones. One or two sensors are not working. The smartphone features are okay, but I’m wondering if I can look at the recording. It's either I’m not able to find that feature or it’s not there. As far as a sense of security, I am a bit skeptical. I’m not sure whether this alarm and these guys react quickly. There have been some trouble signals and I was expecting that with my other recording system at home, I would immediately receive a call. It is an automated system and all is there. It just calls in, and it looks like there is no person behind it making a sensible decision. The real proof of security comes with a quick response, and it’s not up to the mark.

We bought a house and the Link Interactive system was pre-installed. Then, we had the option of keeping the contract and since we wanted a security system and the fact that it was already set up inside the house, we decided to keep them. The lady who helped me set up the account was fine and we had no issues. She told me everything she needed and got everything done. So far, the experience with Link Interactive has been positive.

The people that we just bought this home four months ago already had Link Interactive, and I haven’t had any problems with them. The system is nice. However, we didn’t know how it worked and then I had a little problem because the battery was low and it took them a while to send me a battery, but they did. Everything was fine. Then, a couple of days ago, we were just testing it out and they talked right through the box which we didn’t know they could do that. We only have it on our doors and our garage.

I had a previous home security system which wasn't very good. Also, I needed some specific water sensors and things for a sump pump that a lot of other companies did not provide but Link Interactive had. Link was recommended as well by Angie's List and I've had pretty good luck with vendors from that website. Plus, Link had a set package that was on sale through Angie's List and I added a few things to that for my specific needs, so things worked out pretty well when I went with them. They even gave me a whole bunch more than what another place offered for the same amount of money. In fact, I got about three times the number of sensors and window sensors for the same price.

A friend of mine has been using Link Interactive for many years and referred it to me. I had ADT before and Link is way better. It's easy to upgrade, easy to manage and whenever we need help through a customer service call, they answer right away. Not like ADT where I hold for one hour or more. So far, I have called Link’s customer for service about five times and they're educated on their stuff and very friendly. I called to set up the passwords in the beginning as well as set up the sensors, and it was easy to handle. I did the installation myself with the help of my friend who referred the system and it was very easy to do. This is new generation stuff and is pretty secure the way I want it, and I'm satisfied with that. I have a Link system on my three businesses separately and for our dream home which is coming soon, I’m going to install Link on that too.

I just wanted to give thanks to Stephen ** with Link Interactive. He was a pleasure to work with and made sure that I was getting exactly what I wanted. This is my 3rd alarm company to go to. The first I was with for 7 years and they didn't treat me well, their products were old and they only cared to get new customers. I can be a handful when it comes to contract agreements and new service. Stephen had an answer for all my questions, he was patient, courteous, professional, and committed to making sure I had the best experience possible and along the way gave me the level of comfort needed to commit to them for my home security. I look forward to being a customer of a company that has great team members. Thanks again!

Link Interactive was a referral from a friend who had used it before. The customer service reps have all been amazing. They were friendly and most importantly, they're knowledgeable. They know what they're doing and how to help because it's a self-install and I needed a lot of help. Installation went fine. It's really weird though because everybody has a different learning style. I would just talk to someone, get as far as I could get and then I wouldn't call him back until some next issue came up. And then I'd call back and get someone different and they would pick up where we left off and help me with that part. They all sounded super young but they were really good.

I wanted to secure my belongings so I purchased a home security system, but the company I was with didn’t answer the phone. I switched to Link Interactive and my experience has been okay, so far. The representative I dealt with was a good guy. Doing the installation myself was okay from a first time.

I had the sales call from the salesman of Link Interactive and he was fine. He was a young kid. He knew enough, and we got the job done. And then I got a call maybe 10 days ago or so, from their office, wanting to know why we had never armed the system. I told them it's because we’re at the house most of the time, and we’ll arm it when we leave town. The installation was not what I expected. The first round of installation was not successful. One of the doors sets off at us but eventually, we remedied that. It was because the door was too far away from the base of the system. I noticed, however, the advertisement on television now, which seem to imply that I could have the same service that I get from Link, with the same features, and it would be about half the price of my monthly fee for a monitor and alarm -- and not for Link, but for a competitor. But overall, the customer service reps have been great.

I wanted some protection for when I go on vacations. When I was working before, my house got broken into a couple of times. In my area, there are only certain security companies that you can use and Link Interactive was easy to work with, talk with and get services from. They've been great in being there and they've been helpful. I also found that Link has reasonable rates and I liked the deal they gave me.

I have always wanted to purchase a security system but I never got to do it. This time though, I read some reviews and went with Link Interactive. They were helpful but I didn’t like installing the system myself. Also, when I walk through some of my motion sensors they weren’t really catching. It had the voice-activation feature and it wasn’t picking me up at all. When my little nephew walks, it picks him up but not me.

Link Interactive got rated for a good customer service so we got it. They’ve been very friendly and able to answer my questions. The installation experience was also good. The only thing was the girl, whoever I spoke to, had to mail me some extra stickies, because I wanted to use stickies to do my motion detector, and the package that she mailed me was good. When I was talking to her, asking on everything, she was good. She kept a track with me But I wish the box was a little louder. I wish the lady or whoever talks on it, was a little louder. Other than that, everything is good. Lower price is always good and right now, they’re having a good deal.

I was looking for something that was better than what I had, and Link Interactive was one of the best of the systems that I’ve used. It wasn’t on the Wi-Fi system pretty much. It’s on a cellular system which is better for me. I didn’t have to worry about anything and the quality of their system is wonderful. Also, the interactions with the Link Interactive reps were great. They were friendly, professional, very attentive to what I need, and very detailed.

My husband goes away for work a lot and a home security system helps me feel safer. We got Link Interactive mostly because of the price and I walked into ADT but they were a good amount more expensive, so I didn’t go with them. So far, we've had a good experience with Link Interactive. We got the equipment in the mail four days after we decided we wanted their service. My husband did the installation and he found it easy to do. It was also really nice that we didn't have to have someone come out and do it. The quality of the equipment is good and we haven't had any complaints about the system itself. We also have the app and I use it to turn the system on and off, which is really easy.

I wanted to be safe. I decided to purchase a home security system and I had ADT. But their system didn’t work and didn’t communicate with the phones. I also had a hard time communicating through to their call center just to activate it and it was pricey. My experience with Link Interactive's reps, on the other hand, was pain-free and straightforward. There was no fuss, no muss, and they were very knowledgeable and helpful. Installing the system was super easy, too. It was plug-and-play and the equipment had instructions on how to reach them if for some reason I wanted to communicate how to repair it. But everything was already paired and set up. All I had to do was set the sensors where I wanted them and turn the system on.

I had previous experience with ADT and they are still a little bit better than Link. They have better customer service. They have quicker response if you have any questions or issues. At Link, they told me one thing but then my experience was something else. They initially said that they would get me a professional installer. But the people they sent me were awful. They wanted to charge me a ridiculous amount of money to install the system. It was around 700 bucks and that was just stupid. It was crazy and I ended up installing it myself.

I used to have a different security system. When I was moving into a new building, they couldn’t install it, so I went looking for a reasonably priced alternative. I looked at about five different companies, including ADT and all the big-name ones, but I found Link Interactive and it seemed to fit my needs. The cost was in the budget and the self-installation was also key because I didn’t have to worry about people coming in to do the install. The interaction I had with their customer service reps was also very good from the moment I called to inquire about the system. Their salesperson was very knowledgeable about what I needed or listened to what I needed, putting together the system, and mailing it out. I called up their customer service for any question I've had and they were always there and willing to help me. They had a very nice support staff.

Link does what it needs to do and it’s reliable. The sales guy who talked to us was super nice. We got home security systems as a preventative measure. We got it in one of our places close to a year. And we also have it on another one for a few months now. We did the installation ourselves. There were a couple of times where we had to do more troubleshooting than we would have liked. The installation was a little clunky, but we like the savings that we earned, and it was worth the clunkiness. Also, the features in our system were awesome.

I decided on getting a security system after my life was threatened, and I opted for Link Interactive based on my internet research. It was easy installing the system and sufficient instructions were provided. Overall, the system works good and it covers all that we need.

We wanted to have a security system mostly for monitoring smoke and carbon monoxide at home. We had an alarm that went off, so we just want to monitor it when we are not at home with the pets. We got our system from Link Interactive based on our internet research, and it seemed easy to set up on my own. A lot of it seemed pre-installed, so I just needed to do physical installation other than hooking to the main system, and that was easy. Everything is great.

Somebody got broken into a couple of blocks down the road in the area we just moved into. I’m a truck driver so I’m only home 34 hours every two weeks. When I was in Florida, I had a security system, Xfinity, that I was told would work with all systems. But it only works with a particular internet provider. When you get your security system, you get a little tablet thing that controls everything and that was taken back. The cameras were all hooked up to that particular thing and couldn’t hook up to anything else, so all the door sensors and cameras I already had were useless. We had to get a new system.

I got Link Interactive as they had a promotion with Costco. Their reps had been fine for the most part. The self-installation of the system was seamless and if there were any issues, they quickly resolved it. My system’s features are good. Across the board, the system is industry standard. Link is not outrageously priced and pretty much on par with everyone else in New York, but it could be better considering it is competitive. I have been a member with them for a year and I have not had any issues.

I decided to increase the security in my house. I looked at Link online and it looked like it was a simple enough process. Their website was pretty inviting too. But we had a few glitches during the installation. In fact, I have one motion detector that I still can’t get to work. Link could be a pretty good system but the equipment is not good.

My brother is an employee of Alarm.com and Alarm has a lot of independent retailers they work with but I wanted to go with someone who was more DIY-friendly. I didn’t need a technician to help, so Link Interactive fit the bill. The interactions I had with their reps have been very positive and I felt like I mattered. Everyone has been super-friendly and very helpful. Also, all the instructions for the installation were laid out very clearly and I knew that their guys were a phone call away. The Link system can do everything I want and features keep getting added. It’s a good value and I got a little bonus with the "friends and family" through my brother. I also like that I can get different components and throw it on the system. I don’t feel pressured to buy from Link directly but if I do, these guys don’t mark anything up.

I had a security system for about 15 years but they were pretty pricey to switch over to my other house, so I wasn’t that happy with it. Link is better because I don't have to have a lot of money up front. I can pay it out as I go. The monitoring is a little less comparable to my old system, though. Their monitoring is a little bit different too. They send me texts and they can speak over the system. With my other one, they just told me immediately. When I have accidentally set off the system a couple of times, Link's response was not as prompt as my other system. But it was all right.

Link Interactive is better compared to the many previous providers I had used. The representatives were excellent. For the installation, I pretty much do that for a living so it was easy. The features of the system and the cost are good and the integration the system has made me decided to go with Link. I would recommend Link.

I wanted some lower end price options and a more basic system. The reviews online made it seem like Link Interactive would be the better fit for me. They got back to me pretty quickly. The rep whom I originally talked to was great. He wasn’t pushy or tried to make me scared. Also, I did the installation myself and the people who helped me to install the system on the phone were helpful. That time, there were a few issues with the previously installed system in my house but they figured it all out. Link Interactive's cost is fair, but even though it’s pretty cheap, I wish it could be a little cheaper. Other than that, the equipment seems to work and it is of good quality. The functionality of the system is great and it's easy to use. I would recommend Link Interactive to people. Having their system installed, I feel that if someone tries to get into the house, we would know.

I had a discount on my homeowner's insurance and got Link Interactive. I've been with them for three months and so far, everything's been fine. The setup was easy and the features are good. I like the quality of the hardware too. I would recommend them.

My house got broken into and I looked into Link Interactive's initial offer versus other people. In the beginning they were really good and responsive. But once you decided to purchase and sign on the contract with them, they started dropping the ball on things afterwards. They failed to follow through with a lot of things that I wanted to do. I bought a siren because I wanted to have a big alarm system, but it wasn’t really that good, so I had to return it. They were gonna send me a label for me to return it, but they never did. The garage sensor was defective and they sent me another one. They were supposed to send me a box for me to return the other one but they never did.

We got a Link Interactive system as a preventive measure. There's not a whole lot of people home during the day and we travel, so we have the system to monitor and make sure something’s alright. We put it up ourselves and although there were a few blinks, our experience was good overall. The system seems as good as one where people come in and install everything. It has good value, but there’s always that gap between when things are happening, and when the camera uploads and then downloads. Ideally, the cameras should be in real-time and they would actually show you what’s going on in real-time, but that’s almost impossible to find.

When Ian and I moved in together, I thought it'd be smart to purchase a home security system. I compared Link Interactive with Frontpoint and Vivint, and not only was the customer service better but the equipment was better as well. The guy from Link who helped me was super funny and extremely friendly. The installation was time-consuming but easy. It took me an hour and a half to do so. Their panel is easy to use. I also have smoke detectors but I haven't set it up yet. I've been having a problem with the communication between the panel, the app and then the online because there was a mix-up sometime between the panel getting set up and the online setup. They still have the number under Ian and every time I put my password in, it's showing as Ian, and he gets the notification on his phone. When he puts his password in, it comes up as me, and I get a notification on my phone. But we don’t get criss-cross.

I had ADT before and I sold my home and moved to a new home. I was not happy with ADT because of the prices and lack of equipment, so I investigated and chose Link Interactive. They use Alarm.com, which ADT doesn’t, so I was favoring for that. The prices were also decent and weren't terribly high. I already had my own equipment that was covered by Link, so I went with them. The people at Link are very nice to you when they want you to buy a product, but once you become a customer, they really don’t care about you as far as sales and Link administrative stuff. They would communicate timely, but once I got Link, there were no more promotions and they wouldn't respond to me.

I’ve had rental houses for 15 years and I have been using security systems for a very long time. I’ve probably used all of the bigger brands out there like ADT, Brinks, NCA, and Xfinity. Link Interactive has been around for a really long time, but I haven’t had the chance to try them. I called their customer service and had to set up a few systems. The first time I called which was also kind of a time-crunch, they were nice and they all stayed calm. That makes a big difference when you’re trying to set up a security system. It was really important that I had those systems set up for my renters. The Link reps used good people skills and they treated me like somebody that they cared about.

A rental property that we bought was in a rough area and while we were renovating, there was some robbery going on. We got impacted two times and then I decided to add an alarm system, which I also had in my own house. The alarm system was coming from alarm.com but I wanted something smarter to be installed. So I contacted alarm.com and the bunch of retailers that they gave. I ended up with Link Interactive because they were less expensive.

My daughter needed a system so I got online to look at home security systems that don’t need Wi-Fi and would be easy to install, ‘cause she lives in Illinois and I live in South Carolina. Also, we were trying to switch the system so that I don’t see all of her stuff and she doesn’t have to see all of mine. The rep I spoke to at Link was nice and took care of everything we needed. He also didn't rush us off the phone. In the end, I purchased two systems. They installed her system while my son installed mine, and it was easy. So far, we like the features offered by Link. I love the fact that I can set reminders. If the system isn’t set at a certain time, I get reminders on my phone.

We got out of our contract with our previous home security provider and I was looking for something similar. Link Interactive was reasonably priced and had some good reviews on customer service and one reason I left the previous provider is that the customer service was pretty horrible, to say the least. There were some challenges I faced with the do-it-yourself installation, mainly when it came to the doorbell camera and the panel. But Link Interactive has been helpful as far as troubleshooting over the phone and overall, everything was well.

The home we moved into, which we're renting currently, was already wired up for both Link Interactive and ADT. Having not heard of Link in the past, we went to ADT first, but the service was absolutely terrible. So, I decided to call Link and see what they were offering, and I can't say enough good things about the company. Their customer service is A-plus. Every single time I've called, and it's been about half a dozen times between setting things up and getting things organized, I'm on the phone with a real person in literally under two minutes. The service works great. The alarm hasn’t gone off, so I haven't had the chance to test the call center stuff, which I hope I never have to, but everything works as it is supposed to. Their service has also been phenomenal. Every time they’ve had to walk me through setting something up, it has been done with a smile. It's one of the best companies I've ever talked to as far as customer service.

Having a home security system gives you peace of mind. When you are away, you know you have sensors and things that are there to trigger to let you know if something bad is happening. We wanted to secure the home and to have a better vision into what's happening at home, so we decided to purchase one. Link Interactive had a good price point and I liked what they were selling. The sensors, devices, and components were not attached to a propriety. If I wanted to, I could move to another system, while other people that are providing the service would not allow you to do that, so you are locked in to their proprietary system. Others would offer a lower upfront fee, but you are stuck with them forever. I didn’t like the fact that I would be stuck with the other providers, but Link Interactive allowed me to be free of that and in case I didn’t like Link, I could move to another provider and still use my sensors.

I did a quick Google search for home security systems and Link Interactive consistently showed up. It's like one of the top three best in efficiency in customer service, but also it was always top with the price. I was looking at cost efficiency and Link was the most affordable one on the list that I found. I filled out online to ask for information and within three minutes, I had somebody from Link call me, and I bought the system right then and there. It all happened within an hour. The sales rep was really good and well-informed. The installation process was pretty simple and I did it within 15 minutes. My crown molding was a little bit different but installing the system was pretty easy.

We were living in an apartment but we got an actual house and my husband works the night shift so, I’m home by myself at night. I did a little research and Link Interactive was the most banging for your buck as far as what they provided and the monitoring system. I almost went with ADT but they had a very aggressive sales practice and I didn’t appreciate that. Link had good customer service. The gentleman I spoke to was great and explained things. He knew we were apprehensive about doing it. Link was not as advertised as CPI or ADT or other services so I asked if we were going for the system and he gave us a 60-day money-back guarantee if we didn’t like them.

I have always had a home security system. I appreciated the Alarm.com product and Link Interactive offered that. They were friendlier and available but also seemed to have a downhome kid of feeling. I ordered extra things and I also had some that worked with the alarm that I have already installed. However, I wasn’t aware of how complex a system could be to install and they should have the availability for a tech to come and install for somebody who was not good at understanding. I already had an Alarm.com product, so I was able to understand a little bit more, but when it came down to some specific needs that I wanted, such as not having the system sitting on a table, actually be wired in and put into the wall, I had to go and find myself a contractor on my own that would be able to install.

I originally purchased Link Interactive and then everything got sent back because I was having issues with the service. The communication was horrible. When they sent everything out, they messed the order. They didn’t send the correct order out, of what it was supposed to be. The person I was dealing with was like, “Okay, I’ll give you a call back tomorrow at this time,” or when we were negotiating she said, “Yeah, I’ll call you back.” But I didn’t hear anything back for two days. Nobody has contacted me. I tried using this stuff and hooked it up. The alarm kept going off like it was just detecting like we were being burglarized, and we weren’t. When I talked to them on the phone, they said something about an issue with the panel. At that point, I just sent it back, and ended up going with ADT.

Link Interactive's program offered the same type of coverage as the other companies were offering but for less money. So, I went with them. But the set-up was not nearly as easy as it should be and the directions included were not great. They had too many versions of it. There was a quick version, a longer version that you can read in-depth, and a few indications where you could go to a website and see a video of how it was done. But the videos weren’t there or in some cases, they were impossible to find. I had to call customer service and ask them where were the videos. They sent me links but they weren’t the exact videos that I was asking for. So it was a pain to set up but everybody I’ve spoken to on the phone had been really nice and seemed to be doing their best to help out.

Self-installation and OG network made me decide to get a home security system. I got one from Link Interactive and I've been using it for four years now. It is comparable with ADT except on technology and I’ve had more false alarms with them. The installation was easy but every time I call Link, it's a long process to get a hold of anyone. Once, I had some technical issue and they did not call back. I'm planning to shut down the service.

There was a promotion through Costco where they had a good deal on Link Interactive versus non-Costco members. And for peace of mind, I purchased a home security system. It's a plug and play system and I installed it myself. Then I called the reps at Link and they activated it for me. The system could have more options on the camera side. It would be great if they have more recording mode or a better camera. Still, Link Interactive has a good system to spend my money on. I would recommend them.

Link Interactive was the most responsive when I asked for more information, and the guy I spoke with was knowledgeable. He helped me out with a few things and walked me through options. I haven’t set my thing up, but they have followed up several times, asking about helping me out with the setup.

I’ve always had a security system on my house, but I also wanted to step-up to have some cameras because we were going out to the country and I wanted to be able to keep a check on the premises while we weren’t here. I did a research on the different companies and Link Interactive was rated highly among companies that do this. Link is very good but the problem is that we’re trying to install a new system on top of old equipment. As soon as we got one thing going, another sensor goes down, and I have a whole lot of sensors.

We knew we moved into a new-old house and we always wanted a security system from the beginning. I was a bit concerned with going with a company where I'm doing a lot of it myself as I'm not very good at technology and it was daunting at first, but I received a lot more support than I ever expected and it wasn't that hard. They coached me through things and they were very patient. Their instructions were good and the online tutorials are really helpful, but they should beef up their tutorials. There are a lot of other similar systems on the internet that wasn't specifically Link and what I found online filled the gap. All in all, Link is better than the other company I was with. They weren't clear what I was tied into and I had no control over my own equipment, which I did not like. Link made it very clear that I was getting tied into the monthly payments and I like the flexibility. We feel more secure having the system in our home too.

I liked the reviews for Link Interactive and the experience of talking with them during the quoting process. The reps were friendly and weren’t pushy at all. I installed the system myself. It was very simple and the instructions were great which were also available online. The features use their software and I customized the package with video. We've always had an alarm system but Link’s aspect is much better. I would recommend the service.

My last provider was ADT and I didn’t have some of the services that Link Interactive provides such as the phone notification which I like. It gives us the ability to know and do a lot of control, and some sense of security. The interaction with the reps was good and the follow up was great. The salesperson let me know the different features and the different services. So, it was okay. A family member helped me out with the installation because they have the same system. The instructions weren’t 100% clear but if Link has a video to help you set up the system, that would be beneficial. Also, the labelling in regards to the parts that attached to the windows and the doors is relatively smaller in comparison to ADT. Still, I'm satisfied with Link Interactive. The cost is good and the security system is in line with the industry. It's a built up in front instead of towards the contract so, it’s not far in comparison to other providers.

We're renting a house and Link was already installed there. We had the homeowner transfer the account to us. The homeowner did most of the process and I got emails from Link. It was a good and seamless process. They just had me submit my identification and they got the account transferred over to my name. All the batteries were replaced and we didn't have to make any changes to the system. We love the features. It's very intuitive, has a good app and has a good interface. We use that a lot. Everything's been functioning greatly. Link also has a good price point. We pay 30 bucks a month which is a good investment. We have the system for security reasons. I'm completely happy with Link. I like the app and like how easy it is to use. I recommend Link and others should go for it.

I had ADT before and the rates kept going up so I looked for something cheaper. A friend told me about Link Interactive and it was a good fit. The sales rep was awesome. I was trying to get the best deal and I went back and forth with him for two weeks. He even went to his manager and got me a sweeter deal of two months free which is more than I paid for the equipment. If I’d stayed with ADT, I would have paid for the equipment and service fees.

A security system was something that my wife wanted to have done. Compared to other companies, Link seemed like what we were looking for based on my research. Their customer service walked me through everything. They gave me what I wanted and they didn't try to push me. It was a pretty simple process. The installation was DIY and it got done in about 20 minutes. The instructions were pretty straightforward. Link is affordable and everything is good about the system. The online features work exactly as advertised. I can arm and disarm the alarm anywhere in the world. I've had a pretty good experience with Link and I'd tell others that it's a company they'd wanna research for themselves.

Link was recommended by the security company that I was using. Their system had quality features but the features that were selected or provided were pretty much identified by myself and the local security representative who had no direct association with Link. Other than that, the Link reps were always responsive over the years. Whenever I had an issue, they were right on top of it, whether it was a technical issue or if it was an emergency situation.

I preferred Link's ala carte method where I could pick and choose exactly what I wanted instead of what the competitors were offering which were predetermined packages of the different types of equipment needed. The sales guy that I worked with was really helpful and he didn't push anything on me which I liked. I asked him the questions and I chose exactly what I needed. But Link fell short on the delivery. It took about three attempts just to get to my house. I had to finally get them to overnight the package because the delivery kept failing. I had to keep going back and forth with them multiple times. That was kind of a mess. But other than that, everything was great.

We just moved into our house and the system that was here before was too expensive to continue with. I researched online and found that Link Interactive was much cheaper and they seemed to be a good company. When I called Link, they seemed to have enough representatives that I’m not to be put on hold for any period of time. They explained everything and seemed knowledgeable about being able to convert the old system to their system.

Just bought a house in Florida that came with a wired Alarm system managed by a three letter combination company. Being an electrical engineer it was an easy choice to not renew with the current company, but rather look to upgrade to Link Interactive that uses Qolsys equipment, that is is on the forefront of technology. Ben was really helpful in customizing my package so I could take advantage of all pre-wired magnetic sensors that I already had, but still allow to add more advanced sensors for better protection. I would highly recommend Link Interactive to anyone looking for a great security system that are using the most advance technology offered to consumers.

I got a Link Interactive system after a personal recommendation. Their rep was straightforward and I didn’t feel pressured. They did exactly what I asked and it’s working. Link has been effective and I am happy with the product.

My daughter is somewhat handicapped and she lives alone. I figured to get a security system so we checked everybody out and the people that we talked to said that Link Interactive is good. We got mixed up a little bit and I don’t think they understood the situation that I have a daughter that I take care of. The checkbook has to be under my name ‘cause I control everything. I go through everything before it happens.

I had an old home security system but I wasn’t happy with it as they gave me no information when they raised my price. And so, my son went looking on the internet for a better and a more reliable company. I got Link Interactive and things seemed to be much better. The price was very good which was why I stopped using the other system because it was too expensive for me. My son installed it and he was very happy when he did and it all worked. I'm happy about the system, too.

I wanted a security system and was referred by somebody to Link Interactive. I got the package and installed the system myself. The installation went all right and it wasn't a lot of work to do. It was easy and I was done in about 15 minutes. The smartphone features are also good and very convenient. Link Interactive is a good product and I would recommend it.

We had wired security systems and a drill control system in the past and technology wise when most security systems were hardwired, I thought I had the best system. Then this technology evolved and got more advanced. The new wireless 4GL systems came out so I changed over. I did a lot of research on Link Interactive and found that their system was excellent based on the reviews and ratings. It's 4GL which wireless so that's a big plus. Link is exemplary in every way and is top-notch in customer service. I’m very happy with them since I’ve had my alarm installed. Their service and support team were great and I would recommend them to anyone.

The older ADT system that I had was a traditional hardwired system. I tried to use Frontpoint and I had some issues, so I went looking around. Link Interactive had the next most similar solution from what I was looking for and I got them. The Link system is nicer and much more flexible, so I was able to add an electronic lock and a camera. That would have been a bigger deal with the previous system because everything had to be done through a professional service guy. With Link, I was able to put it in myself and add these other items myself. If I needed any help, they would be able to guide me over the phone.

Our previous security provider was ADT but it didn't have the option that I need which is the arm and disarm the automation. So I went with Link Interactive. However, we had some issue because the sales rep of Link thought the feature of arming and disarming is automatically included in the package but it wasn’t. So, we had some delays about it. But we were able to resolve the issue and so far, everything's good. The cost was reasonable as well.

Time Warner, the other provider that I had was local which is around here. That was landline-based and I had it for a number of years. It was fine but I wanted to upgrade into a cellular-based thing so I went online and did a lot of research on various companies. I focused on Link Interactive because from what I was looking for, they were a bit better priced than if I had stayed with Time Warner, both for the hardware and the monthly charge.

We bought a Link Interactive home security system for a house we bought and it’s giving me peace of mind. The quality of the system is very good and its features are very nice. With the smartphone features, I set and disarm the system remotely. I also like to get an alert saying low battery. Link Interactive is better, customer service wise, than the previous provider we had. They were very helpful and the installation was very easy. They guided me but I knew a little bit ‘cause we have one in our other home. I’m very satisfied.

Link Interactive is a security system that is suitable for small businesses and homes. The installation of our Link went well and the features offered in our system are fine too. They're also cheaper than what we had before, so that’s definitely a plus.

We've wanted to get a security system for a while. We did some research on a few companies and when we were leaving on a lengthy vacation, we ordered a system from Link Interactive. They had the best sensor we were looking for. The guy who helped us out was awesome and knowledgeable. The self-installation was super easy. It didn't take much of anything to get it all hooked up and set up. Plus, the directions were good and easy to follow. The system's interface is good. With it, we feel a bit better if we're out of town for the weekend, knowing that we'll know if somebody is coming to the house. I have the app on my phone. Being able to turn the alarm system off and on remotely is handy. So far, we're satisfied with what we have and would definitely recommend Link.

My wife is so nervous when I'm not around and I decided to purchase a home security system. I reviewed just about all of them out there for pricing, customer service, reliability, flexibility and ease of installation and I had settled down on Link Interactive as getting the highest marks across the board. Their reps were very so-so but consistent in their communications and responsive in putting a new coach together for me. During installation, there were a couple of glitches with some doors and windows needing sensors and not having good descriptions. Some of that stuff upfront in terms of pictures on the website and finding my way around to the great products could be a little better. But the installation was pretty easy.

With the increased crime in the area, I decided to buy a home security system. I went with Link Interactive based on 20 different factors. I am a very technical guy and I had a spreadsheet of every vendor, which I ranked. I had a list of requirements and used point values to them. I also talked to every security vendor that was identified in the top 10 in various reports. I had some very specific requirements and Link handles them. So, it was a pass or fail for me, on several things. One, specifically, was being able to unlock doors remotely, and be able to disarm the system by entering a code on the doors. Those features were available on Link. They weren't available on every system. I also had a good interaction with their sales reps and they were knowledgeable. They were able to answer all my questions very specifically.

I did a bunch of research online, and Link's price point with what they offered seemed to be the best. I called them and the rep seemed to be pretty knowledgeable about the systems. He personally had set one up for his father, walked me through a couple, made a few suggestions, and from there on out, it was fine. I knew that I needed a few door sensors when I called them, but I was unsure about the motion sensor. The rep recommended the glass break sensors since I was gonna have pets in the future, which was what I ended going with.

Purchasing a home security system came to our mind as the neighborhood around us was getting a lot more break-ins and we purchased a $4,000 TV. We went with Link Interactive as they seemed quite reasonable to talk to and their staff was very helpful as they explained how the systems worked, and how they would mark everything, and send it out to us, and how to set it up.

I had a security system for 16 years and I moved to a house that didn't have it. I got Link Interactive and they are way better than my previous security system. I dealt with some very professional, respectable people who really were able to listen to what I needed. They were very kind and really professional in everything they said and did. My biggest thing was that they didn’t push. That sold it for me. I loved the installation. I was able to do it myself and it was simple and easy. I love the fact that I can monitor the equipment. I get alerts via my phone. It’s monitored through the company.

A Link Interactive sales rep called me and was really trying to find the best route for me because I told him I already had an alarm system when I bought the house. I was trying to get the cameras turned on and then he was telling me all about the promotions they had. I was trying to save money and everything he offered me was on point. He got me some stickers with my credits because I didn't use all my credits.

It was absolutely amazing with the representatives at Link. Jose, the guy that I went through was fantastic. I haven't had any issues with the other folks there that I've worked with in the past, either. The installation was awesome. It was all do-it-yourself and the instructions were very easy to follow. All of the sensors came pre-labeled, in their boxes. All I had to do was stick them on the windows or doors that they went to, and the system did everything from there. I like the features too in the system. They do everything that I need them to do. The panel is nice and easy to operate. The app is amazing, and I'm able to do a lot of the stuff directly from the cellphone. And then, when I bought the house, and I moved my alarm system, I had to add some more sensors, and that was very easy to do as well.

Our company had previous interactions with Alarm.com, and Link Interactive uses the Alarm.com system. We signed up with Link and their sales team was pretty easy to deal with. I talked to the rep on the phone and told him what we had for the setup. He walked me through the products that would work, how to set them up, and we got it delivered. It was pretty straightforward. The system was fairly easy to install, but it was a little more complicated than I expected. The motion detector caused us more of the frustration trying to get them to where they would detect the correct areas for us. But overall, the installation took about two hours. Once we got it up and running, it’s been very easy to maintain. The system has been working great. It’s connecting in through our phones just like we expected it, and relays messages when anything is happening.

I signed up for something online for more information about home security system and I got put on some weird list wherein I got eight or nine calls in one day from random numbers that left me a message and it was infuriating. I was at work so I'm not answering them. When I finally answered one, it was someone from Link Interactive. I was really irritated but he was really nice and by the end of the call, he talked me into buying the system from them. I got their system for the new house that I just bought. I'm not living in the house yet, but I do have it set up and running, and it has been an easy experience.

We were upgrading our home security system and Link Interactive was cost-effective for the equipment. When the alarm goes off, it notifies the monitoring company. We also use the smartphone features through Alarm.com and they are working fine. Their reps could do some more following-up though. There was a problem with the system not charging and no one had an answer as to why that happened. Then, we had a power outage and it erased everything. They also don’t have an answer for that yet.

We had a burglary in the neighborhood and because of that, we decided to get a home security system. We chose Link Interactive for the pricing and we also realized that from a functionality standpoint, it was similar to most of the other home security systems. So we thought it worked for our needs. Sales was excellent too. They were very helpful about the entire process. I pretty much took everything other than the cameras and the glass break sensor. The panel that I chose had a built-in glass break detector in it so I did not take the glass break one. As for the installation, it was very easy and overall, our experience with Link Interactive has been great so far.

We moved into a new home and everything has been good with Link Interactive. We had ADT prior and it was nice with ADT that they came out and installed everything. It was do-it-yourself with Link Interactive, so we didn’t have to pay for the installation. It wasn’t hard to install and it was cheaper, so that was nice. The only thing is we need to get our little panel thing mounted. It keeps falling offline, so I have to keep calling Link Interactive and have them put it back. I haven’t had my husband home to drill the hole in the wall in order to get the panel mounted. Hopefully, that will solve the problem. If not, they said that we could buy some other Wi-Fi extender, although we already have a Wi-Fi extender right above it. I think it’s just that the panel is sitting down on the ground and it’s not high enough to be able to see it. The customer service experience is fine. They always end up getting it back online, so they’re resolving the issue.

With Link Interactive, we don’t have to set up an appointment for someone to come in. We can just install the system ourselves. We spent around 45 minutes on the phone with their reps as they thoroughly went over their products. The product is great and the service comes at a manageable cost so in that same call, I put in my order. I installed the system and though they had some suggestions, I just installed it wherever I think I may need it considering the way I know the property. It was really easy. Even setting up the call with the emergency 911 was done in a few minutes. The instructions were clear overall but for the door alarms specifically, I did not know those were coded in such a way where, for example, if it was a back door alarm, I need to put that in my back door, or the front door one specifically goes to the front. I thought I get to set it up. As soon as I installed it, I was putting the back door in the front door, the window on the door.

I knew what I needed for a business security system and I explained the equipment that I needed to a Link Interactive rep, then he gave me pricing on it. I looked around at a couple of different places but Link offered the best number. I did the installation myself and it went fine. Quality seems to be okay and the system is good for the money. I was forced to do it by my insurance company and I made a choice based on price, but it’s worked out just fine for me.

A friend of mine has a Link Interactive system and he recommended it to me. He said he really liked it. I put the system in my daughter’s home because they don’t live in a very safe neighborhood. The installation was easy. However, I had a little trouble connecting the cameras, but I didn’t do it the way I should have. I mounted them first and I should have got them connected to the Wi-Fi first. That was one of the things I called and talked to a service customer guy about, and he stayed on the phone with me for a long time until I got four cameras up and running. I'm very pleased with the features. Also, every time I’ve talked to anybody at Link, they have been helpful, knowledgeable and patient with me. They have always solved my problems.

My daughter moved into a house with three other girls and I was worried about their safety. I saw some information online and it talked about how the Link Interactive contracts were shorter. My daughter was in a rental house and I didn't wanna have to sign a contract that was very long. The Link rep helped me pick out a package but we did the installation ourselves. We had one problem though with one of our doors. The sensors weren’t leaning up exactly right but we were able to put a little wedge of wood behind it and make everything work fine. Right now, everything seems to be working great. The system is a very good value and our monthly rate is really low. We’ve had a wonderful experience with Link and I would definitely recommend them.

From researching online, I saw that Link Interactive was a good investment for an alarm system. The cost is fair and the equipment has a nice design. It's technology and sometimes the quality is just plastic and technology compliant. The price and the quality were the reasons I went with Link Interactive. The installation was a little bit harder because of the instruction though. It was not really clear. A little improvement is needed in the manual.

I moved to a new neighborhood and I wasn't sure if I needed to have a home security system. It was something new to me but what motivated me to get it was the discount for the home insurance. I put my info on Alarm.com and different companies were calling me. But the rep from Link that I spoke with felt different and it was like someone who cared. It felt more personal like I was talking to a friend. I also checked their online reviews and their BBB rating was really good. The price, compared to the other companies, was the same but I was also looking at the reputation of the company, what they are offering me and the equipment on my apartment I get to keep.

Link had good reviews and when I talked to their sales rep, he was very knowledgeable on what they had and told me about the deals they were having. He proposed all kinds of different opportunities without trying to gouge me, and the price was right. When the system was set up, Leland (the guy who helped me) and Erika (the one who helped me do the set-up) were extremely patient, very nice, and worked with everything. They also found solutions when things weren’t working right, so it was good.

I wasn’t very happy about my first experience with my alarm system from Link going off and how it all transpired. We had just moved in and my son forgot the code. I got a text instead of a call letting me know that my system went off and I had my son on the other line while it was still going off. I never got a phone call, not even as much as a follow-up. With ADT, my previous provider, I used to get a phone call right away.

We had a small child who likes to open doors when he wasn't supposed to and we needed to know when that was happening. Also, living close to other people makes us mildly paranoid. At that time, my fiance had done some research, and Link Interactive was the one that she had decided on. Installing the system was easy and self-explanatory. The instructions also told me everything that I needed to know. And the features offered in my system served their purpose. In fact, I'm using the app to control it from my phone when I leave. In closing, Link Interactive was able to provide home security and the process is not difficult to work with. The security equipment works great and I feel like my house is more secure. I'd recommend them.

When I was looking on the internet and trying to find a place, I ran across Link Interactive. It was the best value for the amount of sensors and good enough for my money. Their reps were straightforward and explained how the system worked. It seemed to be reasonable and it wasn’t really high-pressure. During the installation, I was worried at first. But after I realized how the little box thing worked, and it was telling me which one to install next, then it went well. I'm satisfied with the features offered in my system. I had AT&T’s Digital Life and this is a lot better. The Link Interactive system was easy to set up. It was set-up better and more thought out because it sends me text messages, emails, and people call. It seems like it works well and I would recommend it.

I saw Link Interactive online and I found that the price was good considering the package that I would be getting from them. Their rep was helpful and gave me a couple of different options as far as the package that I could select. The installation also went well. However, we had one sensor that we had to get replaced because it was tampered so they had to send us a new one. But we have all that fixed and situated now. I like that they also come across the intercom talking to us. Also, I use the smartphone features. I like that in case we leave and forget to set the system, then we can set it on our phone.

I was being faced with a threat to my family’s safety so I signed up with Link and purchased their product. I had to sign a 36 month contract. Shortly after purchase the threat was removed and I decided not to install the system. I continued to pay for several months before ultimately deciding to not install the system. They refused to let me out of the contract without a substantial buyout amount. They don’t care that I’m not using the product and wouldn’t negotiate a better settlement. I’m not disputing their legal right but their moral compass. I guess companies don’t have to care about the customer anymore.

I got Link Interactive through Costco. It was a good deal and the monthly rate is fine. The reps were pretty helpful. They walked me through where I could see what I was trying to get and they tried to help me to make a package. Also, the installation was very easy and so are the features offered in my system. The experience has not been so bad and I've not had any problems so far. If anyone asks about Link, I would tell them they should try Link.

I purchased a security system due to the amount of time that I spend away from home because of the traveling I do for work and I got Link. They have a very knowledgeable and friendly staff, whether it’s from the sales or the customer support side. I wanted time to get familiar with the system as a whole before I activated it and they didn't push me to activate my stuff right away. Their customer support has always been there whenever I needed them. Also, it was a breeze to do the self-install. It was relatively easy once I knew exactly what I was doing and read the instructions. Everything already came pre-programmed to the control panel which I knew, but reading the instructions, it says you need to pair everything and that can throw some people off.

I can't get what I need out of Link Interactive. I just moved and house was already set up with a system that was there previously. The young man I talked to told me some of the benefits getting their security system would be and it seemed that it would fit and he explained to me that I could return the system and get the full refund if it fit. Then I figured out that Link doesn’t work for me in terms of what I need. The system has never been taken out of the box and I've been trying to return it. I've called Link Interactive several times. The customer service guys were pleasant, but they really wanted me to keep the system for whatever reason even though I’d explained to them that I'm never gonna use it and I'll never activate it. There's been a lot of bouncing around of who I'm supposed to talk to to get a return label. Nobody sent me those and they said I couldn’t return it without the return label printed out. So the box is just sitting in my house.

I wanted a wireless system that is affordable. I did a little research on the top recommended companies and Link Interactive fell within the top 3 or 4, depending on who you are looking at. My daughter did all the installation for me. She just read the instructions and she did fine. We didn’t have to call for any further instructions or didn’t even look at YouTube videos that I knew were available. But if it was me, I might have more hours doing the installation and would have needed more instructions or called in. My system has everything. It's easy and you can operate on certain basic code. Their system is sort of sold a piece now, though. So, if I wanted cameras, I can buy the cameras which were something that I opted to not purchase at this time. I did go back and buy the glass breakage sensor.

I work for an insurance company and one of our clients installed Link Interactive. Then, when I called Link Interactive, it was perfect. Their reps and the instructions were very good, and the installation was very easy. I had it installed in my granddaughter’s apartment, and the system has been working well. I like the features, especially the one where you know that somebody is entering through the front or back door.

We got Link Interactive for our new home and everything went great. They're less expensive than the security system we used before. Their reps were also nice. They checked in with me often enough to remind me to get back with them. They were very helpful and the quality of their equipment is good. It's all working fine. I got everything I was looking for and I feel more secure. I appreciate the customer service folks. When I had a question installing it or making it work, they were very responsive.

I’m a happy Link Interactive customer. I'm a new homeowner and the builder offered me the security device. They told me that if I wanna utilize it properly, I have to get a security provider. I’ve researched all the options, and I liked that Link is military-friendly. Also, from what I’ve researched and gathered, it’s very affordable. Link's representatives were very informative, and I've had easy interactions with them with no stress involved. The system's self-installation process was really easy. Its features are everything I need. I recommend Link to people in my neighborhood that are moving in right now.

I decided that I wanted to have some security. My brother purchased from Link Interactive and he recommended them to me. Their salesperson was the best. He was super knowledgeable, helpful, and really great to work with. I also called Link Interactive back on a couple of occasions because I needed to add some equipment and the woman I talked to didn’t seem to be as knowledgeable about things. But she was very thorough and would look things up and find out, then tell me the answers because I had a lot of questions.

I had prior security systems, so when I got this new home, Link Interactive was on my list. Link is above average so far. Their sales reps have been very good and informative. I’ve had a couple of calls and they were always very helpful. I can always reach somebody, too. Link is a great system. The price is fair and the features are A+. I highly recommend Link. They're very professional and they have strong customer support.

I was looking for a good security system at a cost that I could afford. I went to Costco, found Link Interactive, and they seemed to be okay, so I went with them. Their customer service reps were good and I had no problem with the installation. To me, one security system is probably just as good as the other and some of the features of my system with Link are a little expensive. I've already met my two-year obligation with them and now, I'm looking into leaving them and going with somebody else because. I'm paying way too much to Link. In fact, they raised the bill a few months ago. I called them there and they said they would put the price back to where it was but they haven't done it yet. I don’t have any real bad complaints other than that, however, I'm looking around and hearing other things now and from what I can see, cost is coming way down on some of these things.

I bought a new home and I wanted to feel safe. I liked Link Interactive's price and I went with them. When I ordered my equipment, I got just one keyfob but they sent me two. I called them about it and their rep repeated my order but in the end, they still charged me for two keyfobs and never sent me the return information for the other one. I ended up keeping the extra one and I let my sister have it. Then, I knew I had to install everything myself but the instructions were not clear. I stayed in contact with them and they had to send me videos and this and that. But I have an old home, so I have a lot of molds around my doors and it took me a while to get the equipment up for that. Also, I'm still not hooked up and I still don’t have my motion detectors up.

I liked Link Interactive's price. Their representatives have always been great. The system was easy to install and its features are great. I feel secure since having Link in my home.

The apartment complex that I’m currently staying in had multiple break-ins in broad daylight and I was not feeling safe because my wife and daughter are at home. So I went and started shopping for a security system which is most suitable for the apartment. I found Link Interactive more reasonable with the services that they offered and after reading through multiple reviews, I found them within the budget that I had. Also, I had an interaction with one of their consumers who was very helpful and kind in helping me zero down what would be ideal for my house and at the price point that was offered.

I had another security system before and they were great. But Link had a feature that allowed at least a camera to take a picture of something in an area that doesn’t have Wi-Fi, so I switched. I got a property that has a farmhouse situation where it doesn’t have Wi-Fi and I would like to find out if a cat or someone walked by in an area.

I've had other security systems with other homes and then I got Link because they are a DIY system. The service plan is good and Link ties into the Alarm.com Ecosystem pretty well. Whether it's on the sales side or the customer service side, people are pretty knowledgeable about the hardware and the software that we're dealing with, so I thought that that was impressive. The people seemed to know the business quite well and if they don't know something they have the access to people who do.

We had a home invasion so we got Link Interactive for safety measure. I explored a few different options and what I liked about Link is that we could customize what we needed, based on where we live and our needs. There was also an option for a camera and window sensors - one of the things I looked at. They were really trying to push the doorbell, which for our condo, just wouldn't work.

I moved and there was already a two gig system here in place. I used Link security in the past and was familiar with them so I called the sales group when I first had a contract for the house. There was some additional information they needed once I own the house and could get and look at some of the details on it. There were some couple items in the panel that needed to be upgraded and a couple of additional accessories that I needed, and they helped through that purchase, so they're really good. I installed the system myself and It was pretty simple. The instructions they gave were clear.

I was looking for a home security system. In the past, I had ADT for several years. Then, I moved from Florida to North Carolina and I did some research online and Link Interactive was one of the top three. Also, the price was good and there were no equipment charges and fees that I would have to pay so, I went with them. I did the installation myself which was easy. I found that if it’s a magnet on a window sensor, it starts acting a little funny. So, they had to send me some Styrofoam to attach it on so it kinda lights up right and it doesn’t throw the sensor off. But other than that, it was pretty self-explanatory on how to install. They had some good YouTube videos in case I got confused or wanna make sure I was doing it right and those helped me as well.

Things have been good with Link Interactive. When I moved in, there was a home security system already installed in the house, and I was looking for someone to monitor it. Link provided the same services as other providers for a lower cost. Their IT team came out and set up a little bit of additional equipment which was a painless process. So, we were good to go.

I had an IQ2 before from a different company but I had some issues with the panel. I did bit of research and there were security companies that are good. There was Frontpoint but they are using an older system and I wanted to go with IQ2, which is what Link has. Also, Link's pricing was pretty good. I decided to go with them and see what happens. Their rep explained everything to me properly and he offered what I wanted to fit my budget. What I needed was something that I can have an app to have a look and manage and he gave me that. Then, the equipment arrived and there were no issues. I've had a similar system so I know how it works. Everything was self-installed.

I had an incident at home so I had to make sure I was safe at home. A friend of mine referred me to Link Interactive and so far, everything's good with them. They explained everything well. Then my friend helped me install the system which was easy to do. It's also easy to go to the app and into the menu. And if I forget to set up my alarm, I have the reminder on for it.

Getting a home security system is a smart thing to do today. My husband spoke with Link Interactive's reps and he was really pleased. He had the system within a few days, so it was great. We have four or five cameras and the outside camera, and they are really nice. We can talk over one of the cameras which is cool. Their system is very good and up to date, the camera quality is excellent and the programming is easy. It works on our phone and the camera can be angled to watch my dogs without interruption. It’s a really well-made system. The only feature that I would like is a camera at the front door that doesn’t have to replace the doorbell. Nevertheless, I would recommend Link overall. We own a business that we’ve put in about 80,000 upwards in security and we own another home that we put in a $3,000 security system, so for us to move into this new home was really sweet.

We moved in to a new house and because of Link's customer service and portability of the hardware, we decided to buy from them a standard kit to secure our home for the most part. My husband just wanted to make sure that everything's safe. Also, I’m a IT person and one of my biggest concerns is the ability to interpolate with everybody else and connect with other devices, not just specific to Link. They seem to support the actual Z-wave, plus allow us to connect other people to it. So, that was why we did not go with Vivint because they hard-lock a hardware with you.

I needed a security system for a commercial building and the video and surveillance with Link Interactive came in one package unlike the other companies where the surveillance was separate from the video feeds. I also like the way that Link records the video feed. Their rep was very informative and he answered every question I had in a manner that I could understand and he went over the needs that I had. I have two indoor video cameras and one outdoor and he offered me options that included some discounted items as far as motion detectors. He made some recommendations that were good too as far as door alarms. Link Interactive provides a good product and I would recommend it.

We just bought a new house, the area is still under construction and there are a lot of people coming in and out. We decided to get a security system and I was referred by my brother to Link. The installation of the system was easy because my brother was home. Since he knew how to do it, he set it up with my husband. We have the basic package and I am satisfied with the service. The cost has been pretty fair and it's the cheapest on the market which is good. I definitely feel safer with the system.

I wanted a home security system for safety and security. The company I previously had had a nice system and worked very good. But I switched to Link Interactive because of the pricing and the way the system was all setup. Their sales rep was pretty good and very helpful. Then, I didn’t have to do too much to set up the equipment. They sent the stuff and I put them where I needed them to go. Then I called in, told them that the sensors were set, and got set up on which sensor is which. The installation was relatively easy until I found out that all the sensors were numbered and labeled already. Other than that, the instructions were clear enough.

I bought a house and I wanted to get a home security system. I did a lot of research on all of the available companies and found a couple of user review websites on the various home security systems. Link Interactive had the best introductory offer as far as price was concerned. A lot of the equipment was discounted right off the bat, plus their monthly service fee was right on par with everybody else's and cheaper than most places. I also compared the quality of Link's equipment to what else was available at the time and it was right on par with the top dogs like ADT and Vivint. There was one other company that seemed to be right on par with what Link offered, but with no automation, which wasn’t worth it, and just the general security monitoring.

We wanted to be sure that we were gonna be safe and that we weren’t gonna have any intrusions, and Link Interactive seemed to be the best bang for the buck. Since we looked on the internet what Link Interactive had, we had a good idea of what we wanted at the starting point. Then we were able to receive some more information from the representative. Then we did the installation ourselves. The only difficult part of it was because we have concrete walls but other than that, it was very easy. The equipment seems like it’s gonna be very durable and so far, we feel like we've made a good purchase and a good financial investment towards our security. We love the smartphone feature too. That’s one of our favorite things. We have the app where we set the system to Stay or to Away and it's working great. Then if you forget, you can always turn the system back on after you’re gone.

The company that I work for is based out at Baltimore and we have a building located in Michigan. The vacant lot on the site was patrolled by physical security guards, but we weren’t too happy with the security company. We wanted to just figure out a way to have better overall coverage. Link Interactive fit everything that we need them to do. And, their rates were a little bit better than their competitors. The salesperson was very knowledgeable and he was able to answer every question that I had in regards to how many units and any kind of extenders we would need. He also helped us set up with the cellphone system where it was gonna be more of WiFi. Also, our property manager was able to get himself added as a primary contact on the site and he was able to get everything smoothly installed.

I installed Link Interactive myself and it was easy. It cost a little bit higher than some companies out there, although not really high but a little bit higher than I should’ve paid. At the time I bought it, I did my research and I felt it was a good deal. But today, looking at what you can do with companies that are more competitively priced with no contracts, I wasn't sure that I signed up for a good deal. If I have to do it all over again, I would go with companies like Ring or Nest and set everything up differently. But I'm happy with Link Interactive.

Link Interactive has made a world of difference for us. When you have a security system and it’s armed, you’d know if anybody came into your house. You can feel really safe any time of day. When I'm at work for an all-night shift or whenever the house is empty or my girlfriend is here, I can feel good knowing that they’re safe. And if something were to happen, then she is not alone while I’m an hour away at work. The feeling that we're safer and more secure when we’re away and even when we’re at home was why I purchased the system and I would tell others to seriously consider looking into it as well.

I wanted my daughter to feel safe and got the Link Interactive alarm system for them. It’s a good system and I had a good experience with their representative too.

We purchased a new home and wanted to have peace of mind that when we’re at work, we would be covered. I did a bunch of online research, read all the reviews and priced out different options. Link Interactive was good on both ends and we decided to go with them. I've had good interactions with their sales rep. He was very helpful, not pushy and was able to get the system to us quickly. They offered good coverage so we’re happy with their system. We are able to customize the features offered to us. I told the people from Link Interactive what we need exactly and what we needed to be covered.

I had the old Simon XT through Protect America but I wanted a better system. Link offered what I wanted. Then I called in and worked with the salesperson, and it went well. I had 90% of the system already installed so all I had to do was call in and set up the new panel. It found all the other sensors I already had installed then I added five new ones. The process was simple. The IQ panel made it easy. And since I already had so much in the infrastructure, I was able to cut quite a bit of the cost. But if somebody was starting from scratch, the upfront cost would be expensive. Being able to make payments monthly towards it would help though. And once all the equipment's paid for, the monitoring fees seem to be reasonable. I would recommend Link Interactive. There are also more features with this system. I like the apps a little bit better for the stuff that I can do. I like being able to see the door lock in the app.

I'm living on my own for the first time so I figured I should have some extra security. When I signed up with Link Interactive, I entered the information in for a quote and then got a call from one of their sales reps. Our interaction went well. The installation took a while because I wasn’t sure about a lot of stuff and I was confused. It would have helped if the video that they had online were more detailed. So far, Link’s equipment is a good quality and it works. I like the features of the system. However, I have the thin windows and door sensors and they told me not to put them around a lot of metal but most of the people’s front doors and the doors that lead outside are metal so I found it weird. That aside, Link is affordable and the equipment could be kept forever once paid.

I wanted a home security system for safety reasons. I read Link Interactive's reviews online and they were decent to the point that I'm satisfied with how much it was. I started off with an email and the rep was responsive. We went back and forth a couple of times. I went through purchasing it through him and he explained everything that I was getting. The installation was simple and the sensors weren't hard to install. It was just peeling stickers. However, I had an issue with the app. It doesn't link properly to the sensors. I renamed the sensors in the panel, but on my phone, it still shows door 10 instead of garage. It's still closing door 10 instead of my garage door.

I bought a new house in a big city so the time was best to get a home security system. Link Interactive was the most reasonable to talk to and they presented the best possible option for future encounters. Their rep seemed to be very honest. Everything was upfront and that was important to me. It didn’t seem like anything was being hidden. I was apprehensive about doing the installation on my own but I was able to call whenever I had problems so that was fine. The installation went okay but when I found out how difficult it was gonna be for the windows, I decided to use the option of the sound instead of the motion. I’m an idiot when it comes to using my hands, but I was able to do it so it should be simple.

We had a home security system that we had in place for 30 years, but it died. Link Interactive offered us equipment that allowed us to keep and use our existing magnetic door sensors. A salesperson helped me put together the program and then the lady who took over from him to close the deal was able to give me an even better deal on equipment. I got eight windows, two glass breaks, and two motion keypads. I did the installation myself and it was very easy. I was also able to find some YouTube videos that allowed me to do some advanced programming. The quality of the security equipment is very good and so far, we've enjoyed the features. We've been able to arm and disarm from our cell phones and check the status of the system.

We were remodeling our house and we got robbed. I googled top security systems and Link Interactive was one of them. The sales person was very nice and patient. We had multiple e-mails back and forth and he did a phone call with me. I was still on the fence but he was very knowledgeable, gave me good suggestions, and was there for all my questions. We finally got Link's system and I forced my boyfriend to do the installation. He just YouTubed how to install it and it went real good. He took two hours because he kept double-checking and looking at other ones. We also didn’t want the alarm to be going off or anything like that.

I was reading reviews online and Link has mostly got positive reviews. And since I didn’t wanna get locked into a three-year contract, I went with them. There was a price difference, but at least with them I had the choice between one, two, and three years. I bought the initial kit and everything was already preprogrammed in the system. I'm no tech guy, but it was very easy for me to set up. Earlier, however, there was an issue with the motion detectors constantly going off, but there was a patch that they sent through and it fixed the issue. Other than that, the system has been great. I like the smartphone features, the geofencing, and the key fobs. The alarm itself on the panel is fairly loud too. It will most likely scare somebody away and I'll probably shortly hear it. Link also has a boost alarm that I can hook up and I would probably end up ordering one of those. My experience with Link has all been positive. They have been like Johnny-on-the-spot.

We bought a new house and decided to purchase a home security system. We had a security system before but Link Interactive's was so much easier for installation. Link’s rep was very informative. I told him what we were looking for and he knew exactly what would suit our needs. Our new house has many windows and I'm happy that there's no sensor on every single window. There's a glass break unit that is perfect and a doorbell camera with our system. And although the cost was the same as my previous one, Link's system has more features that we wanted.

We had a great experience with Link prior to the purchase but after the sale they’ve been half as responsive as far as support, but it’s still adequate. The Link system is more robust and we’re able to turn on and off remotely, plus it’s less expensive than the older ADT system. I installed it myself and it was fairly easy. I'm happy with Link. It’s worth the investment. It’s the least expensive but with most features.

We had a home security system that just became non-functional so it was time to replace it. I shopped about three different companies and it came down to two things, basic pricing and packages. The Link Interactive rep who I spoke to was awesome and their system felt like a good bang for the buck in terms of the quality of the control panel. We have one kid in the family and my fiancée is very technologically challenged so I had to have something that was user-friendly and the touch screen was awesome. Link Interactive is wireless, which is awesome again. Comparing it to the prior system, it’s completely two different animals as the former was a wired system.

The reps of Link Interactive were pleasant and helpful. However, the monthly cost is high, so it would be nice if the cost went down a little. I'm not expecting a lot. I pay about $35.99 but it would be nicer if it was less than $30. Also when I was looking at the system, I didn’t quite understand but my friend took a look at it and helped me set up the system so that made it easy. The features meet my needs. The system works well and it's accessible from my phone. I just activate the system on my phone, which makes it convenient.

I Googled and looked at the best smart residential and commercial alarm systems and then two came up. I was pointed to Link Interactive's direction. The Link Interactive system that we have is for commercial use. Their rep called me and she was a very nice young lady. She walked me through the steps and what I was looking for in the packages. She then put them together and emailed them to us. We liked how the interaction was because she wasn’t very pushy or tried to sell us anything, so we called them back based on that. Plus she gave us enough time to make a good decision.

Having a security system in the house makes my family feel secure. My cousin got the same system, which was also the one they recommended. Everything perfect and they set it all everything really nice for me. The system was very easy to install and it is working great. Link Interactive is really good. I got everything that I need right now. The system is pretty advanced. They got sensors at night. If I am away in the house, I can set it up on my phone that I forgot everything. It is also automatic in a way that when I show up in the house, they know that I’m already there.

We got a home security system as a preventative measure in case something happens. The Link Interactive system was our first and the installation was easy. I like the features in it, the cost is good and it feels nicer that we have Link Interactive.

I just bought a new home and I assumed Link Interactive has the best value. The reps were positive and informative and the installation went fine. It was pretty easy. With the system, I like that whenever you open a window or door, it has the monitoring system on it that it lets you know that it's being opened. Also, the smartphone features are very convenient. If anyone asks about Link, I would tell them to try it.

There has been a lot of break-ins in our area so we got a home security system for safety. Link Interactive's rep was really friendly and handled my situation very well. She gave me a breakdown of how it would work and said that I can add whatever I needed as far as equipment. It wasn’t like a package and they kinda customized it to my needs. Then they broke down the actual equipment amount into installments but I have to pay a large sum upfront. The cost of the system goes hand-in-hand with the quality. For $60 a month for a camera and alarms on every door and window in the house is a good deal. However, the installation was a little more complicated than I thought it was gonna be. They made it seem like it was a lot easier but it seems trying to get the cameras to connect and set everything up were a little frustrating. I probably would have paid a little bit more to have somebody come and install it.

I’ve been in business for 30 years. I wanted a system that's wireless versus my past system, so I ended up with Link. However, it’s just been a nightmare. Their rep was a salesman and wanted the commission. He said it’s the greatest alarm system in the world, but everything with the sensors is cheap plastic and made in China. We were told that the installation would be simple too, but I had to hire an electrician to help with everything. They have these crappy little screws and we needed a micro Phillips screwdriver. It's very disappointing.

I bought a new home. I googled security systems and Link Interactive was rated one of the top companies. I had a 15-minute call with their sales team and they told me what they could give me for the price that I needed. I've shopped around and they had the better price. I installed the system on my own and it was easy. But, they don’t really give you a very good instruction and there was laughing on that end. I needed to reach out to their tech support to reset the panel thing. Still, I would recommend Link Interactive. Their alarm system works.

I wanted to protect my home, valuables, and myself. So, I looked into getting a home security system. I was looking for certain features and I was deciding between Link and another company. The person from the other company I spoke with had me fit and I was ready to make that decision based on my interaction with him and their customer service. But it really came down to the price because Link ended up being about $20 less. Plus, the initial fees were less, too.

I have a home security system provided through my cable company. I was upgrading for more but it seemed that they were no longer modernizing and updating with the time for home automation and Alexa integration. I purchased a system from Link Interactive as the features were compelling. Also, their sales guy was a bit more aggressive than the other people that I was dealing with. He was persistent in consistently reaching out to try to secure the sale. And although he was knowledgeable, it seemed that he didn't do enough time deep digging into my particular application because I still don’t have the system fully installed. So, it shows that I’ve had the system for a couple of months but it’s still in the box.

I needed a home security system for my new home. I found that Link Interactive was in the top three and that their people were responsive compared to others. They also knew what they were talking about. Another thing was--even if the service was the same for everybody, the equipment was cheaper because it’s a self-installation thing. I dealt with their salesperson Jordan and he would call me if I ask him to call, which was what I wanted. I tried to do the same with CPI but they never responded back. And ADT was responsive but they’re very expensive.

We liked the general pricing of Link Interactive but the behavior of their reps was the big thing that sold us. We were going to go with another company, but their sales reps became very pushy. My wife and I also wanted time to confer with one another when we were making the purchase and Link was the only one that stood by their pricing and told us to take our time. Installing the system wasn't bad considering that it took me about an hour. And the instructions left something to be desired, but if you’re half decently smart, you could figure it out with relative ease. Our security system has standard features and it works as intended. And since we got it, the peace of mind I feel makes it worth the cost to a point. I would also give Link's name to my friends and tell them to make the right and informed decision.

There was a break-in in the neighborhood so my husband bought a home security system from Link Interactive. They were the better option for us after googling and comparing with another company. I filled out the form online requesting information then they called me, gave me pricing, and I went over it with my husband. The next day, the same very nice guy called my husband and talked with him. We ordered the system and they sent it. We did the installation and it was super simple. We attached the window and door sensors and we also got a little panel that we click to arm or disarm. The features of our security package are up-to-date and while the sensors are basic, I like that the panel speaks when a door is open and tells which door it is. We enjoy Link Interactive and it definitely makes us feel safer. Look into them.

I had a home security system several years ago and I needed to purchase one when we moved into a new home. When we thought about a new company to choose, I had some knowledge of the Link Interactive's owners. I decided to call them first and they were able to match terms of a similar offer that I had found with Brinks so it was an easy choice. I had a very good interaction with their reps, but they have to set a better expectation about self-installation going forward. It was long and I didn't expect it to be three and a half hours when I called them. If someone has sensors only and just setting up the basics, the installation would be less than an hour, but it’s good to anticipate that cameras and other things could be a couple of hours with some people.

I've always had home security systems. More recently, I chose Link Interactive's panels which look more up-to-date. However, I'm not thrilled that I was promised I'd be able to get one of the doorbell cameras. That was a month ago and I still haven't gotten it. The main reason why I chose their service was because Alarm.com was the only one that could have that integrate with the app instead of having to use a separate app on my phone. Now, I'm out of the period where I could return the panel without losing money. I shouldn't have to constantly reach out to the reps about the issue but I did so two weeks ago, even though that’s the sales team's job.

I moved out of state and my family doesn’t live nearby so I figured it would be safer to have an alarm system. I did research and out of the ones that I was narrowing it down to, I love that Link Interactive has a cheaper down payment. The down payment was something but the representative worked with me to get my down payment cheaper and I really felt comfortable making the purchase. She gave me an extra $100 off the total package. That was cheaper and then I will end up owning the equipment or I can take it with me when I move.

There was a lot of recent break-ins in my apartment complex so I got a home security system. I needed something very basic and didn’t wanna pay too much so I chose Link Interactive. The sales part was good and the installation was easy. I set up the system in just 20 minutes. The instructions were surprisingly easy considering I’m not really good with that type of stuff. I like their features. It’s really cool that I can dial for emergency or fire right there on the panel instead of having to call on my phone. I also use their smartphone feature to set the alarm whenever I’m running late and I have to run out the door, and it's very easy to use. Since I've had Link Interactive, I definitely feel safe especially leaving my dogs alone now. Also, Link Interactive has the best price. I'd tell others to go with them.

My husband passed away and I want to be a little more secure. Link Interactive was recommended to me by my daughter and son-in-law who had it up in Arizona. The system is a do-it-yourself and I had my brother who helped me with the installation so it was fairly easy. I’m very pleased with all the features and I use the app in my phone a lot. It works really well. I added a camera and an electronic lock in my package and I'm going to add a couple of extra things more. I would recommend them.

I got a divorce and I'm living on my own so I purchased a home security system. I chose Link Interactive because of the customer service. Sam was the gentleman who helped me and he understood that I kept running into issues. It kept taking longer and he wasn't pushy. I told him it would be six months and he left me alone for six months.

I want to get rid of the old home security company I have so I went in through a website. I found Link Interactive there and their ratings were high. I had a good experience with their representatives and they were knowledgeable. They answered every question I had. The system is in already but I still got three months on the other alarm so I'm not in a hurry to finish the installation. I didn’t want to get stuck with no alarm between it so I always take my time and prepare. The installation is do-it-yourself and it's not difficult, although I’m having a little hard time with the motion sensors. I’m not sure if it should pick up as quick. Our place is a warehouse, a place of business, so we have the commercial doors that go up and down which is a little different than a real house. Still, the features offered in the system are good and the system itself is good. The cost is all right too. Overall, I would recommend Link Interactive.

Link Interactive had good reviews and some good technology then the montly cost was about $15 cheaper than some of the leading providers. But one of the things they do to provide customers that low cost is they require a three-year lock-in. But that aside, the representatives were great. They laid out what I needed and what I wanted, and were straightforward. Then we had a handyman to help us out with the installation.

I saw the system online and I recognized some of the equipment since I had Vivint. Link Interactive is better and they are $10 cheaper. The instructions were very easy to follow and I was able to install the security system in about 30 minutes. The system had everything I needed and I like all the features.

I bought a house two months ago and I didn't know about the neighborhood, so I was kind of concerned. I was shopping around for a home security system and I called Link Interactive because I was googling and I saw their name. The lady on the phone was really nice and sweet. I told her I didn't know when was I moving and she said I could get it and activate it whenever I wanna activate. Then, after I activate, I would have 45 days to try it out. That was great. She sold me.

I liked the cost of Link Interactive as well as the very good reviews of their product. I went with them and their customer service has been fantastic. I've been calling and getting a hold of people who know what they're talking about on the first call. Also, they have been supporting me with the installation and troubleshooting. That's rare in the U.S. Typically, the call center is somewhere and the agents are difficult to understand. They also need to call somebody else to help.

We live in Detroit and right next to the freeway. Among security system companies, Link Interactive was a little more affordable and their representatives are easier to get a hold of. With other companies, we were put on hold forever and it just didn't work. And with those, we had to schedule a time for people to come and install the system. But with Link, we did ourselves in a couple of minutes and their reps were helpful. One of them was Justin and he was in contact with me for weeks because I was back and forth about it. Every time, he responded right away and he was able to get the price to a place that was comfortable for us.

Link Interactive is the first home security system that I've used. It was good dealing with their reps. I told them what I wanted and then it was customized. They were responsive when they replaced one of the cameras that didn’t work. And some of the sticky things don't stick quite as well. I had this thing fall off the wall and triggered the alarm, and I just used some tape for it. Then the Schlage locks we bought somewhere else isn’t fully connecting to the system at all. But other than that, the smartphone features work and the cost of the system is reasonable. It’s my first house in a while, so it feels good that there's somebody monitoring it.

Link Interactive is a great company and so far, I also had great service from them. With Link, I could install the system all by myself. They also didn’t have any additional hidden fees. Their salespersons were very knowledgeable and willing to help. They asked enough questions so I got the best bang for my buck and I really needed it for my current residence. Installing their system was simple and the instruction that came with it was easy as one, two, three. It took me 30 minutes to an hour to get it all set up and I was ready to go. I was satisfied with everything that was included in my package and I enjoy the security equipment. It’s really sleek and it’s not noticeable at all. Its smartphone feature is one of my favorites. I’m constantly out of town because of my job and my band so it’s great to be able to see someone crawl to my front door and I can talk to whoever no matter where I am through the doorbell.

I was very happy with my experience with Link Interactive. I switched to them from another home security company and the cost was very good considering the quality of the system. Also, the stuff that I got was really what I was needing. I already had most of the parts that I needed installed at the house and I just had to change a couple of things over. I was moving from a 2GIG to the QI, all Honeywell stuff, then I moved over to whatever the new version is. Placing my order through Link's reps went smoothly and being an advanced user, installing the system myself was easy.

I have had breaking and entering on my property many times. Link was cheaper than the other security companies. Their reps were very good and very knowledgeable. The installation was pretty simple and the equipment is high-quality. The feature that I like the most is that I can turn on and off the system with my phone. The cost is pretty fair and I have already recommended Link.

Link Interactive has provided the service that I needed without me re-installing ADT. We have been with them for a couple of months and their reps were very knowledgeable and were able to help me whenever I called in. I was able to customize the package that I got from them. Then we added a couple more monitors from what was already there. The installation went smoothly. We did the installation on the phone so I could turn on and off the system via phone.

We were using Vivint before and we're building a new house, so I need another security system. I wanted Link Interactive since it's cheaper and it's a do-yourself installation where they send you over the gears. Their representatives were good. I ordered from Link a standard package and the features that it came with by default were great. I also ordered more sensors because I have a lot of windows. The instructions to install the system were pretty easy to follow. I use the smartphone features and they’re easy and very convenient. I like the quality of the equipment, so far. It's really good value.