Link Interactive Reviews

I looked on the internet for some security systems and Link Interactive came up in the top 10. I did some investigation and decided to go with them. I ordered all the parts and installed them myself and they gave me any help I needed. It was pretty good. The sensors all work. None of them have ever failed. I have a motion sensor, a doorbell camera, an indoor camera and an outdoor camera. I never really had problems with anything. Customer service is good, too. I just renewed with them recently and they were still charging me my old monthly rate. And I just sent them an email, they responded pretty quickly and deducted it out of my next month's fee.

I have been with link for three years and their service has been decent. I installed it myself and it was easy. I, however, have a camera that is not working and I have not sent it back to them yet. Still, their people responded fast to things I needed, and they were polite -- there is only 16 people that work in the sales department and so they are all a close-knit group. Considering police came in before, having the system has made my home safe.

I spoke to couple different security companies and at the price point, Link was offering the most features that I was looking for. Their sales team was very nice. They took a good time explaining everything and they were not pushy at all. I called back at least twice to get all the information that I wanted and check all the features that I wanted to integrate. They were very helpful and informative about the whole process. I installed the system myself, but I worked with Marsh over the phone. It took a couple of times because we had that switch to set up, but we got it done. I’m still trying to get more devices into the system because they offered that automation aspect of it. But so far, as far as the security goes, it’s great. It’s come in real handy. I like it. It is nice to have that peace of mind that it’s there.

Link had a better monthly rate and they made very little increases over the years that they’ve been open. The representative I talked to on the phone was very informative and very helpful. I started off with texting him, and then we got on the phone to clear a few things up and make it easier to talk. He spent tons of time with me and made sure I had everything I needed, which was very good. I installed the system myself and it was easy enough. The other ones are pre-setup, so you just had to put the devices where you needed them. I don’t really care for the sensors that stick on the windows and doors, so I requested a recessed sensor. So, they also had that where some companies did not -- it was something I definitely wanted. Whenever I have called them, they were very helpful and friendly, too. They said to not hesitate to call back if I needed anything. So, all is good right now.

One of my good friends has a system called a IQ Panel and I liked the features that it came with. I was doing some research to see which company sells it and Link Interactive was one of them. So I spoke to a representative who answered all of my questions and informed me on what the system comes with and what cool features the system has. That convinced me to go with it. The representative was very informative. He was very passionate about his work, his knowledge on what he sells, and that was enough to persuade me that this is the real deal.

Link Interactive is the only company that had the Qolsys 2 panel for a $200 thing with a three-year contract, and not paying $500 for it. However, they're one of the more expensive monitoring companies for alarm.com. There’s a lot of cheaper options.

I moved into a new home and so I decided to get a security system from Link Interactive. I’ve read a lot of reviews, and I liked that the activation was easy and that they were very affordable. I had Xfinity before and with them, I felt like I was just paying and paying because I was renting all the stuff. Then with Vivint, it was the same thing -- it was very expensive. Link is like any other systems, and all systems should be of this price.

We got Link Interactive to replace the one that we already had. Vivint do long-term contacts and they are expensive, and I prefer Link because there are no contracts and you can cancel any time. You don't have an obligation and it is way cheaper, and I get the same services. Their customer service and sales team have been very good. We only did a partial installation so far of the doorways, and it was easy enough. Everything has been good. We have the automated package, where we have the doorbell and the AC controller. Everything has been good. It's a good feeling having the alarm system. -- we're in Texas and every house has one.

I had another company that was good for a long time, and then the guy retired in my area so we did not have service. And then I tried to get another company that offered free installation. I called them up, but they never came. We did some research and Link looked easy to install. I'm an appliance repairman, so I have a lot of experience, and I installed it well. The system works good. Their representatives are very good too, and their techs knew their stuff. The features offered in the package are very good. I had a little trouble at first with the smart features but as soon as I learned them, it was easy.

Link had a system in the house that we purchased, so we continued the service with them. When they had to do something with the system after we took over, they did it over the phone. We also added one camera, of which I installed easily. The one gentleman that I spoke with was very nice. It has been a very good experience.

I like that I get an email every time the facility is armed and disarmed. The service is really nice and its quality is good.

I liked Link's app when I went to it. The customer service was great. I like everything with Link like the cost and quality, but I do not like not being able to lock my door through the app. I don’t have that feature yet. If I’m not there and we forget to lock the door, I just do the alarm thing.

I had to downgrade my service. I didn't realize that I could downgrade it to just what I needed, which was just the video recording for the doorbell. I thought I was locked into the bigger package with the full alarm system but it didn't really suit my needs. We have a lot of coming and going in my house so I didn’t want to be navigating the whole system and turning it on and off. So we didn't end up using that. The best purpose for me and my home is just the video navigation. I don’t love the contract stuff and then having to buy all the equipment and then not use it. But I understand there's a purpose to that. Other than that, the customer service has been pretty good. They're responsive over the email.

I got my issue resolved finally but Link Interactive increased the price without even telling me and it was under a year or two into my contract. They said it’s in the fine print that they're allowed to increase the rate of my monthly service charge. But I had no idea. When I was signing up, no one said this could happen in a year or two in the middle of the contract. To me, it doesn’t make sense. I signed a three-year contract with the company. When we have a two-year contract with Comcast, the price doesn’t change. Even when it does, Comcast would say what the price would be for the second year. No one just buries it and says, “Hey, look, you’re stuck in the contract. You can’t go anywhere and the price is gonna increase.”

We’re fond of Alarm.com and we found Link there. Buying the system was simple and it took probably 15 minutes over the phone. They were good with their customer service. Their rep set everything up over the phone. When the unit came, I just put the system in myself and called Link up. They started monitoring it. The system worked the minute we put it up. Quality-wise, it’s what I expected.

Link Interactive offered an Alarm.com backend which was something that I was looking into as a good service to go with as far as alarm companies go. I had a good experience with the salesperson whom I talked to who really ran down all the options. He ran through some of the other Alarm.com companies as well, and when I spoke with those other companies, they confirmed what the rep had said to me when we spoke. I appreciated the honesty and transparency from him. The system I got from Link is better than the ADT system my parents have. It has more features and I like that I can use the app which is easy to figure out. Also, I can always control various settings through the main panel. Their equipment is of good quality as well.

Link had the previous company that I used to have. They also sent me a free monitor device. They were very flexible and good. I spoke to so many of their reps and they were excellent. I installed the monitors because they don’t provide the service installation. It was complicated. I still need to call Link because of some of the things I don’t understand. The thing that’s complicated for me is my alarm system. When it goes off, I don’t know if it goes into the center because nobody calls me. Other than that, the quality of the system is not bad.

The house we bought came with Link pre-installed and we transferred over. When we first started, we had some issues connecting the system because the cell network wasn’t fully working. We discussed a few things with their customer reps and eventually, we settled on going through Wi-Fi instead of doing the self-service. We liked their quick responses. The quality of the system is fine too.

I wanted to protect my belongings and my family. Link was a great system while I had it. They were really responsive and really helpful in picking out the equipment and the services that I needed. They didn’t really try to push me into anything, which surprised me. I was expecting kind of a high-pressure sales pitch and didn’t get any of that. They made everything really affordable. Initially, it seemed like it was gonna be too expensive to get all the equipment but somehow, they got the price down to 80 bucks. That was for everything including the nice panel. They were just wonderful.

Link Interactive's price is more reasonable than other providers. Plus, with them, there is no installation hassle during which someone has to come. It is a do-it-on-your-own system which is easier. Customer service has also been perfect. Their reps are always responsive whenever I call and they're always helpful and polite. Overall, I'm satisfied with Link.

Link Interactive has a flexible product at a good price. Their customer service and the quality of their system were excellent.

Link Interactive has very friendly associates. I switched to them because of the explanation they provided to me with regard to existing equipment in my house. I would be able to leverage my existing system which would make a very low-cost switchover. That was very attractive to me. I installed their system myself and the instructions I received from them were very clear and easy to follow. Now it performs as expected. I have a full touchscreen panel which is very easy to use and run. I also love the app that is connected through alarm.com.

I started with Link Interactive on the 17th but yesterday was the first day that I could actually arm the system. They were blaming Alarm.com that it was taking so long because it was Alarm.com’s issue. We didn’t even know how to deal with it. Since probably the 21st, it had been a daily activity trying to get with them and get things taken care of. They weren’t even talking so I gave them a credit card number. They haven’t charged it yet. So I give them that. They said they’ll charge me on the 1st. They got the system working last night then they charged it today. So probably that’s what they were saying. But it was a complete headache.

While I don't have everything up yet for Link Interactive's system, setting things up has been easy. For the quality of this system, the cost is good.

I talked to a couple other reps from other companies and out of everyone I talked to, Link had the best product and the best customer service. For the price, the service they offered was very reasonable and the customer service representative on the phone was one of the more polite ones I’ve talked to. So that made it quick and easy for me to choose Link Interactive. Then setting up the equipment was relatively easy, although some of the instructions in the box could’ve been more user-friendly. There wasn’t really any step 1, step 2, step 3... The box just showed up with a bunch of equipment so I had to figure out what I needed to do first. There were also a few things that I had to modify because I already had an existing system so I was trying to integrate the two. But Link Interactive has an 800 number you can call and it was really easy to call and get any questions answered.

Link Interactive's salesperson did not tell me that their equipment had to be mounted. Plus the equipment came with totally different cameras than what I asked for. I didn't want the service anymore and I shipped their equipment back. They charged me for the equipment and I never got refunded.

The experience has been great as far as the alarm system goes. The quality of the system is good so far. No major errors or defects that I can tell. And overall they've been fast and phenomenal.

My mom already had Link Interactive for the last five years so she referred me, and I was happy with the prices and with the products. It made it easy as to go with something that I already was familiar with. Their reps were also knowledgeable and friendly. But I was confused how I would activate it. I didn't really know the next step and I didn't know what number to call. When I got the individual he said, “Yeah. I guess I could help you set that up.” I said, “Okay.” I didn't know any other way."

I needed a security system because I got a new home. Like the previous company I had, Link is a good provider and it has a good service. They kinda called to make sure that I was set up appropriately. My representative was very nice and extremely flexible, which I really liked. I loved the customization of my system. That was a really good feature for me.

Everything is good. But we couldn't ever figure that part out to program the punch code and to get it to slide in the door. They were saying I might need to get a new lock. But Link Interactive put it on me to contact ClicK-Fit and to order a whole new lock. We called together on 3-way. It was Link Alarm and Link, and then we tried to call the ClicK-Fit people, but the phone just rang for forever.

Everybody at Link Interactive has been very helpful and nice. We've put up everything except their motion sensors. Even so, everything has been good. The system has been working for us.

We’re big fans of Link Interactive. The doorbell video thing is probably our favorite part and we love how we can access the relay alarm at home and then it’s smooth sailing once we’re here. The set up seemed pretty straightforward. There could've been a little better instructions, but we got the hang of it after a few trial and errors. The sensors for the doors need to be just right on top of each other. We were doing it more towards the top of the frame and it would recognize the door open but not the door shutting. So we had to take off and then readjust that to get a little closer to each other. Other than that, everything was fine. Their representative didn’t push too hard like some of these other sales reps would do, but he was very helpful. Once we got transitioned over to the next analyst, everyone was such a big help. We had a smooth and nice experience with Link.

I’ve installed the Link Interactive equipment before, so it’s easy to do. But something happened whenever I moved house. I get an error when I try and sign in to my Alarm.com app, saying to call Link Interactive and they've deleted my account. I just want to be able to access my alarm from my app or my phone. Other than that, everything has been good.

We were experiencing break-ins in our office and our mailboxes. When we were looking for a security system, we liked Link Interactive's cost and availability. We went with them and we got their devices when they said we would get them. Their reps helped me get set up and installing their equipment was easy. Their system is very user-friendly and simple to use. It's easy to arm and disarm and lets me know when somebody's there. I get emails all the time when we're leaving and when the app has just opened up disarming.

Link Interactive has a really good reputation and the quality is top-notch. Their reps were great and it was really easy to put the system up myself. It’s working out fine, so far.

I love the service when you call. I like how fast the system is. The system was easy to set up. I hate the doorbell. I want the new one when it becomes available. It never records when anyone goes to the door. It records only after the fact.

I went on alarms.com, and Link Interactive was one of the first that reached out to me and everything sounded well. I had a previous security provider and I did not have any issues with sensors. Link Interactive, on the other hand, was misreading. So, if I would open the door and then close it, it would go off when I open the door but it would not correct that the door was closed. So, it would appear as if it was still open. That was one of my biggest issues that made me not decide to keep the security system with Link. I liked the app that was provided to me to use with and the home screen itself with the system that I would have inside my home. Everything was fine, but being that it was a do-it-yourself self-install, having those troubleshoot issue, there were no resolutions. I tell them the issue and they might have something that could help with it, but it was hit or miss.

Everything's been good with my Link Interactive system. The only thing that I had an issue with was the strips. Those strips aren’t very secure. I held them on there like it said for however long, and it seemed to be pretty sturdy. But after a few days, one of them came off and the other one’s hanging pretty low. In the beginning, I also had something that I needed to fix on my end where the alarm was beeping when I was in the office. I clicked on something that made it do that and they helped me to correct that. The quality of the system is good. I like it.

The service of Link Interactive was good. The guy that helped me out gave me a great deal and I was looking forward to moving up with them. They gave me a lot of discounted supplies and goods. But I’ve had ADT for years and they're hard to cancel with. So I mailed back the box that Link Interactive sent me last Thursday and they should have those devices back and I suppose they’re gonna credit me the money that I spent on that. But they were pleasant to work with and they responded quickly. There was no hassle.

Alarm.com recommended Link. They set me up and I've done all the interactions with them online. I customized the cameras in my package and the system has been operating perfectly.

I had a similar system in my previous house and that company referred me to Link Interactive. The sales and customer service representatives were super nice. I told them my budget and they gave every kind of option, whether it be cash or if I wanted to pay a little extra a month to pay on it. Every time I've called, everybody’s been helpful. The installation was pretty easy as well. It came pre-setup, so they already had all of them named with the way I wanted them to be named, considering what area they were going in and all I had to do was take a little sticky paper, put it on, peel it off, and stick it on the window or the door.

Link Interactive has a cheaper price. I did the installation myself and it was easy for the most part. I like the automation. When I called Link, their customer service reps were nice. So far, so good.

Everything went well with my experience with the reps of Link Interactive. However, I’m having problems with the cameras. I can’t seem to get them all to work properly and the SVR is not working too. They could improve the help with the technical support of setting up cameras, for people that are not always tech-savvy. But their cost is not bad.

I bought a condo in Fort Lauderdale and I'm on the first floor. So, I felt like I needed a little security being on the bottom floor. I researched and it looked like Link Interactive was simple enough to get it together. I didn’t need a professional to come out. I could do it all myself and everything was mostly wireless. The customer service reps were very helpful too.

I've been with Link Interactive for two months now and they're okay. It's also affordable. When I signed up, the gentleman was very knowledgeable. He was like giving me the answers to the questions that I had with no delay. I have a camera, so when they took over, they took over everything that was my indoor camera, my doorbell. I have a digital key panel on my front door for my locks. I also have a smoke detector that connects to my alarm thing as well and I didn’t connect that as of yet. They’re doing a good job, so far.

The last security system was not working for me, so I decided to get Link Interactive. Their customer service is good. I did most of the installation myself and the process was 8 out of 10. It is always nice to get new technology, and this one is adequate. When we had a couple of sensors that malfunctioned, they replaced them, so that was nice. Everything else has worked good.

The functionality of the Link Interactive system is pretty good so far. Our neighbor has it as well.

I have not yet been able to get my system online. I have the doorbell and every time I’ve tried to set it up and I went through all the steps that were sent to me, it keeps saying, “Connection failed,” or “You’re kicked off,” before the actual set-up process is up. But Link Interactive is a good business. They contact me if I don’t send the emails.

Link Interactive's service has been great. It’s worked easy-peasy. As far as the equipment, it’s all been pretty smooth. There were no problems setting it up and no problems using it.

I like the cost and easy set-up of Link Interactive. Their service is great. They’ve been wonderful to deal with. They always reach out in a timely manner when something’s triggered or the power is out. They’re easy to get a hold of as well and I don’t wait long on the phone. The price has been consistent and the equipment’s well-made.

My neighbor had Link so I did whatever he said. He installed my system for me then when I called customer service, it was lovely and easy. I bought the smartphone option and it was $5 extra. I set it up on my phone but I have yet to use it. That aside, the system seems to be working fine and it's easy.

We wanted a home security system for our house and I chose Link Interactive because they offered the best equipment at the best price. Their representatives were good, and the installation was simple and straightforward. The quality of the equipment is very good, too. I customized the package and got the right amount of doors and window sensors. We had an issue with one sensor, but they sent me a new one. My house was broken into two years ago, and so Link Interactive has been a good sense of security. I feel a lot more secure now. Overall, it is simple and reliable.

I used to have ADT and I switched to Link because their cost was a little lower than ADT at that time. Both of them do the same as to monitoring service. The only difference is that Link is more DIY. The actual monitoring system is alarm.com and I’m still trying to figure out how it is part of Link Interactive. The website is fine. But their camera equipment is a little bit outdated. The picture is not clear so I had to use other brands.

When it was on order, I called and talked to guy and told him that I was not going to use this and asked what I should do. He said that to let them deliver it and then call him back and he would send me a return authorization label. It was delivered. It’s never been out of the box and now they’re trying to charge me monthly. I told them that I never used it. They told me that they couldn’t give me a return thing unless I pay the monthly bill. I’m disgusted with them. I get an email and it’s a bill. They want $60 now but I would not give them that so they can get their merchandise back. So it’s sitting in a box.

I selected Link over ADT whose hardware features are really bad. Even their latest design isn't good. I did a DIY installation of our whole Link system and it wasn't bad. But it was a little fragmented in the fact that it comes from different people. There is a Link Interactive layer on top of the Alarm.com layer. Link Interactive is primarily the security call center that sells hardware while Alrm.com is the platform that runs things. But once I realized that, it was pretty straightforward.

The former owners had Link Interactive and we transitioned over. I filled out all the forms online, which was easy. Although it wasn’t Link Interactive, we had a similar alarm system at home through Alarm.com so it was really familiar for us. We are still getting used to the equipment. They said to call them to go through things, but when we called they were said that we were all set. No one walked through us even though we called. We gotta find the manual and read through it when we get a chance. We get notices that the door is opening all the time, which is probably good, but it's a lot.

I like the system. I have an Alarm.com in my home and wanted the system for my parents. My dad is a little older and has been leaving doors open, especially at night. That kinda triggers the alarm and it talks, which allows my mom to hear what doors are open. Plus, I set it so that if a door opens any time after 12:00 AM, the system would send out an alert team and also call on the phone. That way, my mom is aware. It has worked. Also, if my parents feel peace of mind if they leave the house, they can if they want to.

The city we live in has a very, very high crime rate, which is the main concern, and we have very nice items that we rather not have stolen or have to file thousands of insurance claims to replace. We've had different home security systems but Link's customer service is a lot better than other companies and their service is a lot cheaper. When we call in, we immediately get directed to customer service and we don't have to go through a huge automated system.

I have the doorbell camera and when we first put it in, it wasn’t working. Link said it wasn’t getting enough juice so I had to add some kinda boosters and other stuff. We redid the internet system and it worked a little better. But it just doesn’t work well at all. If you cut it down to the very lowest setting, it picks up things that are out in the middle of the street. We don’t live right on the street. We live off of it. But every time a car or a truck goes by with some kinda noise, the system will pick that up so you can’t set the system where it’ll just be out in front of the steps. If we leave, it notifies us every time the noise sets it off.

I signed up with Link Interactive around 6 years ago. I had shopped around and Link Interactive was the best overall value. The customer service is always quick to answer the phone and help when I need them. The monitoring service when my alarm went off was very helpful. I'm happy with my decision to choose Link Interactive after 6 years of service.

The Link system was a pretty easy install. I've had it for three months and everything is smooth. They arm or disarm the system when I’m away. It’s pretty easy. They have their panic line if anything happens. Also, it’s easy to add users with Link. It’s pretty simple.

I used to work for one of Link Interactive's competitors and I felt I could install a system better than someone professionally that I'm gonna pay three or four grand to do so. I found a company where I could do that myself with a reasonable monthly rate and the type of back-end system with Alarm.com. With Link Interactive you're really just paying for monitoring.

Link Interactive is the best thing for me. I've been with them for about four years, and I haven’t had any issues. I get timely response through emails. Everything has been good so far with the system. I’ve been happy with their product. Sometimes the system goes out. It may just go out for a second, but it hasn’t done that in a very long time.

The reps of Link Interactive are really nice. And I request Spanish speaking people so I can to talk to somebody in Spanish later on for the activation and the help that I need because I speak English, but I still have difficulty with some words. I wanna make sure I have everything care of. They told me to make sure when I call, I can request somebody who speaks Spanish. I'm happy with the system.

The customer service of Link Interactive was excellent. When they walked me through the setup process, the guy that I did it with was quite good when I placed the order. I didn’t have to call about anything. I got it all done. This is a really old house. It was built in ’87, but we don’t have a C-wire on our thermostat, that’s the common wire that most of the WiFi-type of systems require. And the Link Interactive system doesn’t require that. That was one of the main reasons I went with it. And our thermostats worked just perfectly. We’ve been away right after I got the system installed. And my stepdaughter goes in every once in a while, and every time she goes in, we get a notification. Everything’s been good. It seems to work just fine.

Our experience with Link Interactive has been okay but it’s just a hassle to have to replace a battery when it’s wearing out. The batteries don’t last forever. So, from time to time, different batteries will expire and you have to open it up and replace it yourself ‘cause they don’t provide any service. Sometimes, when I call their customer service, they’re closed. But for the most part, it’s okay. The quality is okay as well. It serves its purpose. I like that it’s hooked up to the police station too.

The guy that sold the Link Interactive to me was pretty helpful. They sent it to me, I installed it and got it activated. It does what it’s supposed to do. It lets me know when somebody’s there that’s not supposed to be there.

Link Interactive was recommended to me by a band member. Their rep was straightforward and honest. They were pretty good about showing me all the options and they helped pick out a package that works for me. I got to pick out how many doors and windows. Then added some glass break sensors. Moreover, the cost was fair. The installation was easy and everything was set up quickly.

I lived out in the country at the time I got Link Interactive and liked the price. It was more practical for me than a company that covers cities. I also liked the security of it. I wasn’t too familiar with doing DIY stuff but I gave it a try. I have moved to a town now, but I was in the middle of nowhere and didn’t have very good service. They had to give me a stronger antenna. There were also several things that they had to keep working on with me to get a little better service. Any time I called with questions, they walked me step by step through everything. Their customer service was excellent and I’ve always been really pleased with it.

Everything is working fine with our Link Interactive. As far as alarming concerns, I have no issues. Their monthly rate was reasonable compared to others and the installation seemed to be simple. Their reps have been wonderful too. The quality of the system is above average. However, it’s not perfect because sometimes, when we have to turn off the alarm, we have different pin codes, sometimes mine didn’t work even after four tries. So, I just try someone else’s and then it works. But, it's not a big deal.

I found Link Interactive online and went with it. When the box got some water in it, it stopped working. So, the only way I could set and disarm my system was by using my phone or the little keypad thing. And once we had a tornado, then it started beeping and kept beeping like crazy. I called them about and it asked if they can put it off from their end. They tried some stuff, but they could not. They said that the only way they could get it to stop is if I ordered a new one and that I could get it for free if I re-signed my contract. I didn't like that. I said I was going to give my system another day to stop beeping and if it didn't stop beeping, I was going to cancel. It stopped beeping on its own, but we had to go through four days of hearing a really loud beep in the house. But, other than that, it has been fine.

The panel and everything is great, the worst part of the system is one of the very important parts for me, the motion sensor is just trash. It does not pick up motion unless you get about 5 feet away from it.

I'm happy with Link Interactive. I went with them because it is wireless and it is simple. I like the remote control, too. I'm a tech and I did the installation myself, and it is a good system. It always works.

We decided to use Link Interactive for customer reviews and because of the competitive price. We've had the system for about six months now and it's excellent. We mainly just use the primary alarm systems for the doors and windows. Those ones work great. We had an initial setup issue, but it was solved pretty quickly. We did the installation ourselves and it was very simple. The only concern we had was it did not have a manual that described the system very well. It described how to set everything up, but it didn't tell how the features function. That was why we had to end up calling them. We had issues getting our password and everything set up ‘cause we didn't know how to do that initially. The representative we talked to was very kind and easy to work with.

I used a different alarm security system a long time ago, and then I did my research. Link Interactive is best and I always go with the best. Their customer service representative is good. They are all very friendly, kind, and knowledgeable. The installation went great, too. Everything in my system, like the alarm.com, is awesome and state-of-the-art. Since having this, I have felt a lot more secure. I have peace of mind. I have products in my store that I worry about getting broke into. I also like knowing when my employees arrive and when they disarm.

Link Interactive offered me the terms and needs that I required at the time, more so than some of the two very popular companies. UDT required a contract, and if you moved your house, you had to pay half of whatever was left on the contract. But Link Interactive offered good customer service and they understood my situation and we got together okay.

Link Interactive was offered through Costco, and the pricing was good. The installation was all DIY and I’m an experienced electrical engineer, so it was fairly easy. I did a lot of customizations as well and the features in the system are as good as any others. The smartphone features have always been nice and interactive. We’re satisfied with the quality of the equipment and it served its purposes overall. However, with the system we got now at our other house, we get instant interaction and we know we’re gonna get a call as soon as there’s any kind of breach of any of the sensors. But Link isn’t that responsive. Sometimes, it’s been after we’ve had the breach that we got notified. Other than that, we’ve had a few issues but I was able to resolve it with a phone call.

It was good with Link's people. The only problem I had was at first was thinking it might be a little hard. But with their people on board, it was not bad. But I've gotta figure out these cameras. One of these four cameras I've got that I added to the system after I bought it for $1,500 upfront. I own the equipment and they other company that we had was not opening my cameras up, saying it was pretty much their product. But I bought one off of eBay brand new and they linked it to the system and then they locked it out too.

We haven’t set our Link Interactive system up 100% yet, but the hardware seems fine.

Link Interactive is very convenient for me. I do houses everywhere and it’s easier to move and install. They are also very professional. Their technical support is amazing, especially Bernice, who has always been there for me. In relation to the quality of service and products, the cost is very good. My favorite feature is the image sensor and I love everything Link Interactive has.

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I was extremely surprised and happy with the service I received on the phone during the sales process and for setup. I also loved the option this company provides by allowing me to purchase the same products as the big companies but at a much lower rate without the hassle of dealing with the annoying solicitors and window install times. Everything came pre programmed and just had to follow the simple instructions to install my sensors.

Link Interactive is cheap. It seems more personal and like it works pretty well. It also has the most variety of products. I talked to the guy and we set it up. It was easy. I feel comfortable 'cause I'm not home a lot, so I have to check it on my smartphone. The only issue I have is that I'd like to purchase more things, but I'd rather set it up myself than have somebody come out. I just bought the cameras and I did it myself.

I’ve used Link in the past. Their customer service has been excellent. There has not been any time that did anything wrong. In fact, they usually go out of their way to make the customer experience enjoyable. With Link, you can customize everything. They gave me two different packages. There is a great pricing for the one of the packages. Most alarm companies charge you a set amount per sensor. My understanding is that the number of sensors that we get with Link is a lot more than what you would get with any other plans. The features of they offer are great too. Everything is good quality-wise. The installation was pretty easy to understand. Those considering Link should know that it's an install-it-yourself kind of situation. Most companies are going that way nowadays.

I purchased my first system from Link Interactive about five years ago because of a promotion that they were offering from Costco at that time. Then I purchased the second system from them for another property about four weeks ago. I have always had good results with their tech support and customer service. Whenever I call, they're quick to answer, and I've always gotten good answers. When they’ve had the need to send me replacement parts, they’ve done that quickly and efficiently. Then the installation directions are pretty easy to follow. It's a DIY type system so I installed it myself but I'm also a very technical person. I haven’t had much in the way of trouble. I had a few sensors that were needing to be replaced but that’s it. I have referred a couple of other people to them.

I bought the camera and I thought I was gonna just hook it up and use it the way it was. I looked for available security or the ones that are available to service that camera and Link Interactive was one of them. They were the most reasonable and helpful to get me up and running. They sent me all the information and did a great job.

My daughter has Link Interactive and recommended them. We installed the system ourselves and once we got the hang of it, it was pretty easy. However, we're having some difficulty with the outside camera. I'm trying to get clips sent to me as people walk up my driveway and I'm not pleased with that at all. I need to call Link Interactive to get that rectified. On the other hand, I like its smartphone features. Overall, the system was expensive but I've been pleased and I'd recommend them.

Link Interactive provided the service to the previous owner of the house, so I continued it. It was a very easy process. I got the phone number from the previous owner, called them, filled the one document which I emailed them, and that was it. The setup was done remotely. I changed my own password and that was it. It was very easy. I'll continue to use Link. So far, customer service has been good. The handling of the account has been faultless. The very few times there were things to notify me, it was very timely and there were no issues. I'm quite happy with what they're doing. Their application's good and their service in the house is good. I used it quite a bit to monitor people who worked in my home.

We got burglarized twice a couple years ago. The whole neighborhood got nailed. And what really creeped me out was we were out back having a barbecue with some of our friends, and I saw that we were missing a screen on one of our windows. And then, I was like, “Okay, that’s it.” Where we live in Las Vegas is on the southwest side, which has been, up until recent, particularly low-crime. But the unfortunate part about it is what’s going on here in Vegas is the same thing that’s been going on in like LA and other places like that. Things start spreading out, and those problems, they go with it, and the burglaries are kicking up. So, for the safety of my Frau and for the safety of our cats, our livelihood and our house, I have to take measures.

Link Interactive was absolutely terrible. We discontinued the account and went with somebody else. None of the equipment worked. We kept getting false alarms, nothing would connect to the system and everything was failing. When we would call to try to get it fixed or figure out the problem, there would be sometimes an hour wait just to talk to someone. No one was responsive. They wouldn't honor their equipment despite the fact that it was only three years old. They were saying that it had reached the end of its fair use life. So their equipment only lasts three years. It was junk. We were very unhappy. And when we asked if they would replace the equipment or even just give us a discount, they really weren't interested. They said that they would give us like a $30 credit.

Having 3 choices for home security, I called Link and the guy was very helpful and nice. The price was good as well. They sent the system out and I signed up for the three-year plan. Then, I used the chat line about 3 weeks ago and the rep sent me the wrong stuff. I had ordered the outdoor camera, the thermostat, and the garage door, and she sent the front door lock by accident. I called them and a guy helped me, and we got it rectified. So, the service has been excellent still. And the quality of the equipment is high. I did the installation myself and it was easy. I set up the camera but I haven't looked at the directions when I did the thermostat so that might be a different piece. Then, my camera just arrived, but I've had Link for 2 months now. I have SimpliSafe at our house while Link is at our cabin, and I like the Link system as it seems easier to set up.

After checking on the other home security companies and seeing what they had to offer, I felt going with Link was a better choice. They offered more and the price was very reasonable per month. It’s definitely affordable for me. I did ADT in the past and it’s been some years, but I wanted to give Link fair chance. I did the installation myself, which was quite easy to do, and I thank their guys for allowing me to be able to do it on my own without having someone come to my home to do it. The keypad of the system is large and the sound is loud enough that I can hear it throughout my home. So, that works well for me. Also, the smartphone features are very helpful, especially being able to unlock or lock from home or set from home if I need to. If I have a family member that comes from time to time and does not remember the code very often, then I have the ability to disable the alarm for them as well. Link has been wonderful and I’m really enjoying it.

Link Interactive set the device up for me and I installed it by myself, which was easy. I don’t like what it does on my phone though. I need to know exactly what I need to do because I’m not used to it. Nonetheless, everything’s good and I recommend it.

I have a home in Houston and Link was referred. I liked the one in Houston so I decided to get one for Jackson. It is so much better and more advanced. Plus the cost was very reasonable. I had an independent contractor set it up and I got to customize the package. The phone features are great. I turn the device on and off on there, too. Also, the reps are real responsive. They were there to help me through the process and it was a good experience.

I had some things come up missing in my garage. It’s one of those things where you know who got it but you can’t prove it, but with Link, I could prove it now. I don't always got it hooked up though. I had a little bit of a computer problem and I'm waiting on my hooker-upper to come back. But it seems to be working when I have it working. Everybody’s 100% on helping me out.

Link Interactive is only adding a very normal capability right now. I’m still not able to pair it with my Z-Wave locks, which I have already installed in the house. I tried contacting Link Interactive a couple of times, but I’m not getting a concrete answer whether these are incompatible with their system. Because with the other service provider, they have that one and it’s working great. So, we're not able to move out from the other service provider, because the systems are not able to communicate with the Link Interactive module.

I wanted to feel safe at home, and I have three teenagers that I didn’t want to get out without my knowledge. I was robbed twice as a kid in our home. So at my adult life, I had never not have a security system. The Link equipment is nice. I like it. Their people are super accommodating and super nice. Anything I need, they go above and beyond. If they don’t know the answer, they go find it out. They’ve been great. I did the installation and it was super easy. The only thing I had difficulty with was one camera. The picture was upside-down, and I called in. It was a flip of the switch on their end. But the window sensors were all super easy to install. It talks to you the whole time. Every time I would take it on and put it up, it would tell me like, “Door open. Door closed. Door open.”

Customer service was good. Everything was straightforward. Alarm.com is a user-friendly product, so it’s all good. But the first couple of days of using the doorbell camera was kind of rough. It was not picking up motion, and playing with the sensitivity. But after the first few days, it learned the surroundings, and it got a lot better. It had to pretty much learn itself in, and it’s good to go.

We have an ADT alarm system in our house when we bought it seven years ago. I've never activated it. So what I did was I updated it and activated it. We went with Link because of the Alarm.com app, and that they gave me the Qolsys IQ Panel for free in return for signing up for their service. Their rep was great. He wasn't pushy, and he sent me the quote that I asked for. He didn't call me back and badger me. I called him back two days later and signed up for the system. I did all the installation myself. They're there to support you if you need any help but I didn't really need any support so it was pretty simple.

I rent a house and the Link system was already there so I just went on with the contract. It was easy for me because I didn't need to fix the new sensors. I was in touch with a couple of guys from customer service. It was very awesome. They were very helpful and kind and their service was very professional. They answered all the questions and did exactly the right things at the right time. They have a quick response, always keeping in touch, either by email or by phone. It's very easy to reach them. They answer any calls until 10PM. Then they wanted me to replace the screen of the system 'cause they have a new version of it so they sent it to me by post and I did it myself. It was very simple.

The sales rep of Link was very informative on what I got and what would be included. And any questions I had he answered them. My daughter was the one who installed the system. I like being able to access it on my cellphone. The system has been good so far. For a minute I thought I should have added a motion sensor, but being that I have sensors on all windows and doors, I think I’m good. I feel a little safer. I have a prewarning if somebody’s coming in.

I dealt with the same person from point of contact for price and products inquiry going all the way through sales and the delivery, so I was really impressed with that. The Link Interactive guy was willing to share with me what he knew so we communicated through email easily. He made it a very simple process for something as complicated as what I ended up getting. He did a very good job and I was very impressed with him. Link Interactive is a lot more user-friendly and a lot less clunky than Brinks and ADT that I've dealt with at different places I’ve worked at. And Link's stuff is modern, very easy to use and simple to understand. I have a lot of doors and sensors throughout my property and the installation was really easy. I did it myself and their reps were able to help me with it. I haven’t had the patience to deal with the cameras and running the wire for that bit. I have a brick home, so it's not the easiest. But the rest of the system was very easy to do.

I've contacted the Link Interactive customer service several times and they’ve resolved the issues all of the time. I like the integration with the phone feature. Then the app works really well. I’m happy with the system, thank you.

When we set up our Link Interactive system the reps were super good. And the cost is 40 bucks a month so it’s pretty cheap.

Flexibility was the biggest thing that made me go with Link Interactive. I had an existing system and they just sent me a unit and billed me for the service. They were willing to work with me on that and they did not make me buy a brand new security system when I didn’t need it. I installed the main box that talks to the security system, but everything else such as the window sensors, the door sensors, all of that was already there so I didn’t have to install them. They sent me a packet, but I didn’t read it. I’m a techie guy so I just went on YouTube and watched some videos, and its installation was straightforward.

I have neighbors that are involved in drugs and so I needed a security system. I liked Link when I did the research because it was something that I could do partly by myself. My mother had ADT, it's a good system, but it required them to come out and do a lot of work at the house. I maintain my mother's system because she wasn't able. Another reason why I chose Link was that it wasn't cost prohibited. Comparable equipment and the customer service was really good with Link too when I set it up. The installation was easy and we just did it ourselves. We didn't have to involve having somebody come out and set up a time and spend all day there like it did with ADT. I feel safer with the Link system and it's nice to have. I'd recommend it.

We had Reliant before but we moved. Link Interactive seemed flexible so we switched to them and got the basic alarm and monitoring system. We installed the system ourselves. They were supposed to program it based on pictures we took of the circuit board, but that process really wasn't as smooth. I'd have someone come out and install it next time.

I’m having a problem with my front door sensor. I talked to six people already, and they were saying something about the sensor don’t work on an aluminum door. But before I came with Link I had another alarm company, and it worked on that door. I switched to Link Interactive because they’re a lot cheaper. But I’m not happy with them at all. Somebody needs to swap stuff out to make sure they’ll try to work.

I wanted to continue using my existing equipment and try different companies, and Link uses the same equipment I have. They were pretty professional and got me through the process of finding what kind of service I needed. I did the installation myself, which was time consuming as I had to get each of my sensors to tie into the panel, but it was not hard. The panel that I have now is the next generation panel, so it has some features that I didn’t have before, which is nice. It’s also a smaller footprint, which is also nice.

After doing research on the web, I decided to get a security system with Link Interactive. I got some friends that have systems similar to it, and I like the ability to add to it or do home automation. I had very good interaction with the sales rep and the installation was good too. Only, I had some third party devices for the door sensors, and they didn't work with the system. So I sent them back and got credit for it and bought a couple of other things. Besides that, everything went well. We got the Bluetooth set up to deactivate the system when we get close, which is one of the things that we were looking for. Everything works, everything's good.

Link Interactive has more options than our previous company. I reinstalled the whole system as it was time to update the whole thing, and I am happy with them. I talked to them a couple times ‘cause my house is pretty big so the Wi-Fi wasn’t picking up my upstairs, where I have the smoke alarm up from my attic. So, they sent me an extender which was very nice. Installation was quick and easy. They made me understand everything before they left. I like that I can do everything from my phone. If I need to put it on when I leave the house, I can do it in my car or when I get to my destination. Or if I know my kids are coming home, I could shut it off from my phone. I would definitely recommend them, for sure.

I had ADT before and their staff was horrible. So, I switched to Link Interactive. When I first contacted them, everything was fine. Then, I was so excited about the installation and everything they installed was good. But two of my motion sensors didn’t work and the guy forgot to add some sensors. I had to wait a couple of months before the part came out. Other than that, I’m satisfied with everything. I can also access the cameras through the app and I noticed that at night, the videos are clearer if I have a lamp on. Plus, I wish I have one more camera, but it’s an additional charge.

I liked how Link Interactive's pricing was better than other companies. It's budget-friendly. I went with them and I love the system I got. I could have gotten some more of the motion sensors that attach to my windows but even so, it's easy for them to maintain. Additionally, I like the feature that allows me to key in as many users as I'd like for the alarm system.

Initially, I went with Link Interactive because they were the one that was available for the price. But I haven't really dealt with them very much. A buddy of mine installed the system and he dealt with them mostly. I've only talked to them one time when they called me when my garage door tripped an alarm and their reps were nice. Other than that, I bought all of my equipment on Amazon and the one thing I got from Link was the main control panel. I wish the system was a little more programmable and that you could set up zones. Like if I stayed home, I wish I could set it up where certain motion sensors were on and certain ones weren't. But it's not an option from what I could see and other than that, I'm happy with it.

I purchased my own security system, installed it, then used Link as my service provider. The folks I worked with had the best product knowledge and reasonable service through alarm.com. So, I felt very comfortable working with them. However, I did not know that to be able to turn on some automation capabilities. I had to send a request to them for that to be initialized. I sent the email and it was resolved in less than half a day. Thus far, Link has been exceptional. They’ve been incredibly responsive and helpful.

Compared to my previous home security system, Link Interactive has been excellent. I did the installation myself and the instructions were pretty much easy to follow. The system's features are comparable to anything else that’s out there.

A Link Interactive security system came with the house we bought, and it's a little bit tougher to deal with compared to the system we had in our other house. The interface is a lot harder when adding and removing sensors and modifying things. You have to call Link Interactive and they have to do all the stuff. With my previous one, I could set it up myself easily with minimal support. It’s a little annoying that I have to call Link's tech support to get the problems fixed. Nevertheless, our interaction with their reps has been good. My wife had to call them since the module that came with the system was too old. They had to send out a new one that had something to do with the cellular service, and so we had to reset up all of our sensors.

My daughter and her son recently moved into her own apartment. We thought that a security system that looked at the doors would be a benefit and give her some more peace of mind. I researched four different companies and Link Interactive's rep was the first one to respond. She was able to answer questions and satisfy me that she knew what she was talking about. She also was able to support what I needed.

I hate Link. They haven't been able to keep the service online. They sent me a camera that they get can't get online. They also billed a month in advance. I asked to leave the contract and so we are probably gonna wind up going to court about it. I just wanted a working camera and I didn't care about paying the $20. I paid the initial payment when I first started. They were saying that they got me on and that I'm back working. But the service hasn’t been online since so why am I paying? I got tired of arguing with them calling in and saying the same thing.

I purchased a home security system from Link Interactive for a construction home that I was building. Their reps have been very helpful so far. We haven't had any real issues. Any questions I had, they’ve been responsive. The system that I have was pretty basic. I have a motion sensor and three door sensors. I can monitor it from my phone with Alarm.com. It's what I needed and the price was good for what I needed it for. I like the ease of it, the simplicity. I also like that you aren’t to a contract. The cost and quality of the system seem to be a good match-up as well. You buy the stuff and then you own it. And so then, you would pay a monthly fee and you can stop and start it as much as you like. So, you own the stuff, that way, I can move it from home to home.

I live by myself and for security, I purchased a home security system. I chose Link Interactive based on their reviews online and their agents were very helpful in setting things up and getting it all straightened. This is my first time getting a security system, and the interactions during the installation went well. I just had to put the battery in and they walked me through that. For the most part, it was easy. I like the online features where I could access my phone in order to activate or deactivate the system online. Overall, the features are pretty good and the cost was very reasonable for the system that I had in my apartment.

We went with Link Interactive for their price. They were cheaper than other companies. We got the stuff mailed out, installed it ourselves, and then set up automatic payments. The equipment seems pretty easy to work with and I'm enjoying the features. But I wish the Bluetooth was a little bit better. Sometimes, when I walk in, I assume the system is gonna pick up on my Bluetooth signal and disarm, but it doesn't and I rush in the last five seconds to turn it off.

I'm not the happiest with Link Interactive. My truck got broken into and they stole quite a bit of stuff. But the cameras didn't record any. After we figured that our cameras don't record – they just have live feed – we called and tried to get another camera. Then we called back a little bit later to also get a live feed using two different cards. A lady named Katie called back a little while later and asked us if we wanted to run both payments on the same card and we told her no but that still happened anyway. So then I called to cancel those orders and I tried to cancel the membership with them. But then I found out that we're in a three-year contract that we didn't know about.

Link Interactive struck me as a little bit more competent than some of their competitors. They have good reviews and a reasonably good price. But as is usually the case, the installation requires a little bit more time and effort than suggested in the advertising. Still, it was all right. I got it done and the system is working properly. There are probably more features there than I’m actually using but what I’m using is working fine. So far, Link Interactive is doing fine.

I want to be safe and since Link Interactive was the cheapest, I went with them. I emailed them and then they sent me the stuff. I got the most basic thing, more or less, and in terms of the cost in relation to the quality, it's pretty good. Installing the system myself was pretty simple but I don’t think it is the most secure thing possible. Because of the variability within door frames, a lot of the sensors could be not 110% secure. But it's fine and I'd recommend Link Interactive.

My girlfriend and I went out of town for a few days to South Florida and when we came back, the garage door was open. We realized that we had left it open. Fortunately, nothing was stolen or taken but one can imagine the shock on our eyes. The sad part is that I had some home automation stuff that if I had looked in the app, I would have seen that the garage door was open and I could’ve closed it. Because a friend of mine had Alarm.com as a service and I had helped him set it up, I knew they had notifications. At that point, I was like, “I’m calling right now,” because I needed a notification to remind me.

I already had part of the equipment from another company, which was really expensive. I went online to see who could I use and still use the equipment that I had and went with Link Interactive. Their reps were really helpful and patient with me. They walked me through how to get my cameras working. If I couldn’t find a MAC number, they worked with me. They didn’t seem like they were rushing me off the phone. If I said to hold on, they held on while I went to find whatever I needed.

I have had a home security system and I switched to Link Interactive because it was enabled over the internet and on your iPhone. Our experience with them is very good, and their reps are very helpful. It was a self-install and it was very easy with the instructions. Cost is excellent as well.

Installing the Link Interactive system myself was a little more challenging than I was looking for but it was fine. The package was priced appropriately and the features offered were for everything that I needed. We got a basic system so we didn't really use too many extra features.

I got a security system for the peace of mind having monitoring for fire and carbon monoxide if anything happens while we are away. We had a different provider at a previous home, and they were a little a bit more expensive per month but services are similar. With Link Interactive, I installed it myself because it’s a DIY-type system. For the most part, it was fairly seamless. But it took a little time -- I could see somebody not technologically inclined struggling with it. Other than that, it was okay.

When we bought the house, an alarm system was already installed in it. We tried to get Link Interactive to activate it because it was through Alarm.com. But they were never able to link our cameras up or get our system up and running. I asked them if they could send somebody out. I was trying to do a lot of the troubleshooting that they gave me over the phone and none of it worked. They said they didn't have technicians that they could send out, but the first person I spoke to told me that if I had any problems, they would send somebody out. I guess that wasn’t true. I even told them that I might make an upgrade because I wanna be able to hear audio outside and with my front door camera. I’m very dissatisfied. I wanted to do business with them, but couldn’t get anywhere with them. They’re not consumer-friendly. I’ll be going with a different company.

I had a breach in my car and it happened one too many times, so I decided to purchase a security system. Link's price of their cameras was reasonable. Their reps were quite good, too. The installation, though, was horrible. I was able to have two out of the three cameras working, and they have been great. But, I still have one camera that is not working properly.

We always have a security system and so far, Link Interactive has been a great company to work with. We’ve been very happy with it. We used to have a lot of mishaps with our old system where people would make mistakes and it would then trigger an alarm. We’d end up having to get telephone calls. But so far, the Link Interactive system has worked very well. It hasn’t failed yet. Reliability, ease of use and simplicity, especially for the end-users, are really what we’re after. Even the installation was easy and their customer service is definitely better than any alarm company we’ve had before.

I was with LiveWatch then they got bought out by Brinks, and I didn’t like Brinks. Their customer service was horrible. So, I looked online and I got ahold of Link Interactive. Their customer service is great and their price is very reasonable, so that’s kind of where I landed. The initial correspondence and support was great too.

I was with ADT for the longest time and they did anything but jab me with pricing. Link Interactive's monitoring cost seemed to be lower. Plus, overall, they seemed like they were the better company. I installed the system and it was simple. Moreover, my interactions with their reps were excellent. Every time I talk to them, I get the answers I need quickly. They're always there and they don't let me off the phone until I'm 100% satisfied.

I chose Link Interactive, but then I decided to go with a different company later on because Link provides a DIY, and I was not comfortable installing the devices myself. Nonetheless, I was completely satisfied with the service I received. Whether it was during the purchase or during the cancellation of the service, they were really good. They did not try to push me. They understood and respected my decision.

I had really good luck with Link Interactive. They worked with me on a few things. I just wanted some basic stuff and the cameras, so I customized. Also, I've had quite a few interactions with their reps, and all of them were really good. I work out of town, so it was nice to have the system. They are much better than the private thing I had before. I had a few problems, but I just had to call in and they took great care of me. My experience has been excellent.

I’m living out in the country, and I've had some prowlers around here. I don’t want them to come in the house. I got Link Interactive and their team is real nice. They called me first and when I decided to take it, they helped to get the paperwork up. When I got the whole kit, they said to call a certain number. I did, and they helped me set it up. They’ve were good about guiding me. I didn’t get a whole lot to do and it was very simple to start it up.

I just bought a house and the previous owner had Link here. An offer was made to keep the system and I picked up where the previous owner left off. I liked the idea of it because the system is accessible through the cellphone which is great. The price is amazing too. When I was in New York, the cost was almost double of what it is that I have to pay now.

The power on the camera we used before was gone and we wanted one more alarm. I called Link and the guy said they'd send the camera, but what they sent was not exactly what I have. It doesn't come with wi-fi, so it can't connect with my DVR. We returned it and got a camera from some place else. Right now, everything is okay and we've had Link for four years. When we come out, we set up the alarm, and they control everything, but sometimes the system has trouble.

We used to have ADT, but then we had to replace the booth inside the mall and ADT was charging us for the installation and the equipment. We were impressed with Link Interactive's free equipment and switched over. The system came with instructions and installing it ourselves was very simple. I like that you can assign everybody a separate password. Also, each time somebody signs in, I get an email. Another good thing about it is that it's wireless and the alarm is loud.

My home's previous owner used Link Interactive and I just transferred the account to my name then continued with the service. The system has good features and it's easy to use. But every time I turn it on and off, I need to go on mute. It would be nice if there is a save option for the mute.

We got a security system for the place we just had and went with Link Interactive since my co-worker has it. Installing the system was easy and dealing with customer service has been good. We had an issue trying to change the name of the sensor, and we just got in chat and they were there 24/7, so they replied really fast. We also had a little issue with the two months free that was supposed to be given to us. The month that was supposed to be free of charge was automatically charged on my card. Then I emailed or chatted with somebody, and they said that they fixed it.

There was a system from Lowe's, which was called Iris, and I've had that for years. And they decided to stop their business, so I compared several companies and chose Link Interactive for the IQ2 panel. It is a touch panel that I liked. But the previous system that I had was far superior. Other than that, Link's sales and customer service representatives were very good. They helped and did very well.

The Link Interactive system was preinstalled in the house we just purchased. I took over the account of the previous owners and the idea was that there would be less cost, but that wasn’t the truth. It's still the same cost whether I was a new account or not and that was a little discouraging. Also, I'm already paying for a monthly coverage and I would have to pay for upgrading the preinstalled devices and those parts myself, which doesn’t really make sense.

Link Interactive is more intuitive to the customer, especially on the smart home side, than the previous system I had. It has a lot of different items to get from Alarm.com. All of their reps were friendly and courteous. They tried to resolve any issues and gave me some good discounts. The installation was easy as far as the home hub but I had problems connecting with the sensors. Also, the garage opener was incorrect so they had to send me another one which also didn't work. By the time they sent me the third one, it was a whole different model and I went ahead and canceled.

My son, who lived with me, recently died and I felt less safe in the house. I went online and compared security systems and Link Interactive looked like something that appealed to me, with the reviews and the cost that was pretty fair. They mailed the alarm system to me and I installed it. I put sensors on the doors and windows and it was pretty easy to install. But I can't get the sensor to work on one window. It doesn't open and I've been bypassing it. Also, when I was away on vacation, one of the sensors fell off. They notified me right away and I was able to ascertain that it wasn't a break in. Then, I had another sensor fall off my front door, but I was home at that time. If they put a little bit more glue on the sensors, they would stay better. Other than that, the service has been good and I'm very happy with the features of the system. I feel safer having Link Interactive.

I needed the ability to be able to monitor and video, and open and close door locks. I wanted to purchase a home security system, and a buddy of mine recommended Link Interactive. And they were on top of getting back to me and following up. I think that was crucial in terms of getting my attention. They also had a reasonably-priced offer. It was part financial, part their assertiveness and their on-top-of it attitude that made me use them.

We had a home security system but it was getting expensive. I was doing some research to see what else was available in our area and found Link online. There was a thing that you could send for additional information, and I sent it to a couple of them, and Link responded. And the guy that responded was very helpful and very pleasant, and the price was right.The installation was not a problem. We had our stuff already here from the other system. We were able to just integrate with what we had. So, it was really easy. Link just had me get on the phone with somebody and he walked me through it.

I've had a system before and my old one wore out. I asked for the Link system. They mailed it to me. I looked at it and then realized it was too difficult for me to install myself. So, I canceled that and sent it back. I also wanted one that attached to the wall. You just set it out someplace. But the representative from Link was very good. The conversation was fine, too.

We wanted to purchase a security system because of the different things with the porch pirates and we want our new puppies to be playing safer. My husband did some shopping around and then we went with Link Interactive based on some reviews that he read. The installation went very smoothly, and my husband knows computers well, so it was easy for him. The equipment seems to be working well and the system has features that work well for us. We have a lot of people coming and going at the house throughout the day, and we customized our package to have different codes for different people, so we know at what times different people are coming and going. And given the cost and quality of the system, we seem to be happy with it. We just renewed our subscription with Link.

I wanted a security system, and I knew someone who had Link Interactive, so I also went with Link. I had to get a package without cameras because I've got my own, and Link had that. My friend, who had purchased from them prior, helped me set everything up. He already had experience installing the system so I just asked him, and from what he did, it seemed simple. The equipment is of good quality and it works. It's easy to use their smartphone features, too. Overall, I was happy with everything. I just have a little trouble with the motion sensor taking some time to detect the motion. I don't know if it's because it's too high, but I could almost touch the ceiling if I just get on top of my bed, so it shouldn't be too high.

I liked to have a home security system. I was going through the internet and I found Link Interactive. The reps had been great, and the system was already installed. I got the camera and the recording, and everything is great. I love my Link system, and I don’t have any complaint. Since having it at home, we’ve been feeling a lot safer. I'm satisfied with Link Interactive and I'll recommend them.

I was vandalized in the past, so I purchased a home security system and I chose Link Interactive because of the price and features. We installed the system ourselves and it was easy. My favorite feature on it is that the deadbolt disables the alarm system. My interaction with the reps at Link has been good, although the one complaint that I have is two nights ago, the alarm went off at around 3:00 in the morning and the house was vacant. I was expecting somebody to tell me what was going on. I had to call back, but they were never planning to tell me anything.

We installed our Link system, which has been online for about a month and a half now, and it’s really nice. We got Link due to the alarm.com app and because they work on cellphone towers, so if anyone were to cut our cable, it still remains active. It has the feature where if somebody comes in and breaks our alarm system, it still calls the police. Other companies don't offer those three features that I found to be the best. And then, we have a picture of every time somebody disarms the system. There’s a lot of things that make it worth the money.

I own a fitness studio. I went to Alarm.com and they hooked me up with a local retailer. I went with Link Interactive and it has been great. However, we had a bit of an issue up front with the shipping. There were some storms. When I called, it was on a Friday and I got a message that our equipment was coming in on Tuesday. Jan heeded me that it would be there by Tuesday. It was $250,000 worth of equipment, but it wasn't there and I did understand their explanation for it. It obviously didn't divert me to another service and I was a little scared for a couple of days to not have it secured. But that was my only issue.

I needed a home security system and I did a little consumer search and Link Interactive was ranked good. I started at the top of the list and went down and checked who gave the best price. Link Interactive was in the top three, and their salespeople were very good. The guy's name is Lee and he sent me a proposal to look at. It was on point, not pushy. I understood what I was getting and what it was gonna cost. And there’s no contract other than having to pay for that little panel that I bought. But they also told me I could pay that off any time I wanted to reduce my monthly payments.

I’ve been with Link Interactive for about six years now and for the most part, my experience was decent but lately, I had put a complicated piece in. All my sensors had low battery indicators all at one time, so I changed all the batteries in a lot of stuff to find out that it’s probably a piece of equipment. I wasn’t too happy with that. It takes a lot more than what they would allude to be able to do everything that needs to be done on a security system. I’m savvy at it and it sounded simple but the more I did it, the more complicated it got.

I’ve heard more about Link Interactive than the other companies, so I went with them and my experience has been good so far. Everything went well when I was purchasing. The reps were knowledgeable and patient. As far as the actual installation of the system, everything was easy to do. It took me within an hour to complete everything. The video is high-quality and I like the night vision, and I can also access the system through the smartphone app. Since having Link in my home, there have been less people coming to the gate. The kids bothering the dogs and throwing rocks have stopped. They see the cameras and they just stop. I have already recommended Link to a friend.

We wanted a home security system because we just moved to a new place and our friends suggest it was a good idea too. When I was searching for a system, I first searched online and did a little comparison. Then, I reached out to different companies. When I spoke with the sales rep from Link Interactive, I felt comfortable. The rep was informative and he was able to answer my questions. He was not very pushy like I had to make a decision right away or very soon. Also, the price was good. I felt like everything was transparent and honest information was handled.

Link Interactive's cost is better than most companies. The representatives were good and the set-up was easy, although installing the sensors on the doors was a bit challenging. The quality is good, nevertheless, and my experience with Link has been all right so far. I am still trying out the stuff, but I have no complaints so far. My sense of security has been good since having the system. I’ve finally activated and armed it.

We got a customized Link Interactive package in February and the sales process was easy. We liked that it was not overly expensive and that we could put it up ourselves. Installing the system was easy. In fact, it was a lot easier than we thought it was gonna be. With the Link system, we can be away from home and get on it to see what's happening.

With the way things are going around in this country, I gotta have videos going half the time or a security net. Plus, it is hard to get up to the door so I made a decision to buy a security system. I went with Link Interactive as it was on Facebook. I was able to interact well with their sales and customer service rep. He was very knowledgeable about what he had to say to me and very well knew what he doing. He did a really good job explaining everything. I installed the system and all I had to do was mount it to the outside. It was a very easy installation. I made sure also there is power to it and the wires were drawn to each other and plugged in the electricity for the internet. The instructions were not the best but it was done one thing at a time then I got power to the camera doorbell. I got everything hooked up but all I gotta do is get strong enough WiFi so I can do it. I thought it can go through the phone, but it won't work.

I initially started working with Link Interactive, but their overall system was not what I was looking for. The alarm wasn’t loud enough, and I would have to buy a separate alarm which if you need an alarm system, you want a whole system that really works. Also, the situation with the sensors took a lot of work on my part. I put in over 20 hours in the whole situation. I was reluctant to just throw those hours away, but the system wasn't as good as I had thought it was gonna be.

I bought a house that has an existing Link Interactive. Currently, we are experiencing some issues, but we have not moved into the home yet. Once we do, we anticipate a technician coming out to help us. Our package includes features like motion detectors, glass break, doorbell, and videos. Although I've had limited experience with Link Interactive and I get too many alerts with their smartphone features, I'm satisfied with the experience with them.

I watched some YouTube videos and reviews, and Link Interactive's system was easier enough to self-install. Their customer service was really great when I called. They were easily available and were friendly, so I like that. I had a friend help me with the installation and it went well. It wasn't that complicated and it took a couple of hours. The instructions were detailed enough.

We have two stores. I had occasion to go with a provider other than Link Interactive on the second store, but I didn’t. I recently received a power outage notice. That worked well and I was very pleased with that. However, the sound quality is poor. We don't have sound at one of our stores. Also, the system is a little to the high side on cost. That could have an impact on what we do at some later date. I could get it done for 75% of the cost. But when I have called in with a problem, Link's reps have been very good.

I spoke to both Link Interactive and some places here. Link seemed to be more promising and it was a referral by my cousin. The sales rep explained things to me very well. She told me how to install the system being that it's a self-install. It was very clear. And when I had a small problem, I called her and she sent me another piece. The system is very good but I feel they need to be a little bit better. In configuring the app, it needs more options. The notification option in the app can be improved.

When I purchased a home, I decided to purchase a home security system as well. I went with Link because of the promotions they were offering. Also, their monthly monitoring services were more of what I was looking for compared to other quotes I got. In addition to that, their customer service reps were very helpful. They responded within 24 hours of me requesting a quote via phone. And then once I got the information, I asked them if they could follow back up in 24 hours, so I could discuss it with my wife. They did that.

I called around a few different companies, and I felt the most comfortable with Link and they gave me a pretty good price. The people at Link were straightforward and honest. The installation was a little bit harder because it was self-install, but they were always there when I called them. They were just right up the whole time. I'm pretty happy with their service.

I went for Link Interactive because their prices are lower than the others that I considered. It was easy to install and their customer service reps have been great. Every time I have a question, they answer it. Everything about my security system is great. Having it makes me feel more secure.

Having found Link Interactive through Costco, we took a shot at Link's system given that we trust Costco. They’re good to their consumer base. Everyone that I’ve dealt with at Link is also great, although, the set-up initially was a little challenging. After they sent me equipment, no one has followed up to ask how did things go. Plus, what they do is exactly the reverse of how it should be. You just get a bunch of equipment, then you go around and stick it into various sensors, then you have to call them to get the labeling correctly.

I needed a home security system for my guns. I learned about Link Interactive in a Google search and I liked the ease of installing it. I have the app and I've also got a fob or remote. Link Interactive is simple to use and the interactions with their team was fantastic.

Link Interactive is okay as compared to the home security system that I had in a different house. The interactions that I had with their reps were great and the installation went fine. The only thing is that the system may tell me that my door is closed but it is wide open, or a garage door is closed, but it is open. But other than that, everything else is fine. I’ve got to redo some door sensors because I had the house painted and I’m missing magnets, so I gotta order some more door sensors. So right now, the door sensors are ineffective, but that is my fault.

My Link Interactive security system came with the house. I contacted Link's customer service for all the paperwork to transfer from the previous owners and it went well. The reps were very helpful but I'm still working with them a bit because I'm trying to get familiar with the system. I have never had a home security system before so, I’m trying to get the app to work on my phone. The reps were very nice too. They kept the same cost that the previous owners were paying. Also, there was something else in there and the folks who had the system had it switched over to Link and they were very happy with it. I now feel secure. It's nice to know that if I wasn't there and there was an issue, the security system makes me aware of it and I can take action.

One of our electricians had Link Interactive and he really liked it. He also thought it was easy. The customer service reps were fabulous. While the system was a self-install, without the reps, I wouldn’t have been able to put it together. We linked the camera up to the system and it was very difficult for whatever reasons, but we were very patient and we worked our way through it. Also, the system was completely customizable. The smartphone features of our system are very straightforward too. However, I am still working out an issue with them, the infrared interior detector, because my cat keeps on tripping it off. She is only 8 pounds and Link says anything below 35 shouldn’t set off the motion sensor, but, for some reason, it does.

I decided to purchase a security system to be more secure and when I dealt with the reps from Link Interactive, they were pleasant and very friendly. Also, the installation of the system was very easy. It was self-explanatory and the rep helped me out with what I needed. I also like that the price of the system is good. My wife has been feeling better since having the system and it has been a good experience, overall.

It's just me and my wife here and with Link Interactive's security system, she feels safer. I installed the system myself and it was very simple. Plus, anytime I've had an issue, their customer service has been great. The quality of the equipment and its cost are great too. I knew, as far as their automation, that I could connect a lot of stuff to the system, which was why I wanted them. Everything was customizable. I didn't have a lot of sensors, but anything I needed was done. And the smartphone features are very easy to use.

Link Interactive was just passed on from the previous homeowner and their process to get the account active again was straightforward.

My brother-in-law has a system from Link Interactive and he referred me to them. Installing the system was the easiest thing, easier than setting up my phone. I also like that I can turn the system off and on wherever I am on my phone. It takes pictures of whoever tries to enter a code as well. We love Link.

I’ve had Link Interactive since 2013 and I like this company. They’re cheaper than my previous provider.

To provide protection for our home, I got Link. Their pricing and the capabilities that they provide were both of the requirements that I was looking for. Also, the smart features like the home automation stuff were part of the reason why I went with the system because I knew in the future that will be something that I'd be looking into doing. I ended up seeing two guys and they did a good job of explaining all the features that the company provided. They also answered all my questions thoroughly.

I wanted to be able to monitor my place of residence and I have a family member who suggested Link Interactive to me. Getting a security system from them was a pretty intuitive process. Their reps have been very responsive and helpful. Although they sent something at the wrong address, which was my old address, for the most part, they've been accurate. The sales team also gave suggestions for my package and I was still able to customize things. I had help with the installation and the process was pretty easy.

If I could give them a negative star, I would. This company supplies the cheapest equipment I have seen and will not last. Equipment is missing pieces that allow the equipment to mounted. The "customer service rep" implied that I was too stupid to figure out how to mount the components. The customer service is horrible and there is NO way to get out of the 3 year contract. They will not credit your account for any of the system's failings. Their "oh I am sorry to hear that," is supposed to make up for the wasted money. For a 3 year contract, you should have 365 days to try out the system. If they believed in their product, it would have that warranty.

We had a security system in our old place down south and wanted one as well when we moved back up north. We got a security system from Link Interactive. Both the old and the new system use the Alarm.com app. The old system itself was installed by a full-service agency down south. The Link Interactive system is a do-it-yourself install, which I didn't mind so much. It was really easy to do and took me a couple of hours installing the system. Also, the interaction with the reps was awesome. Being a somewhat technical person, I get into the really obscure details of things sometimes. But they were able to handle them with aplomb.

Aside from moving into a new house, I was getting harassing phone calls so I decided to get a security system. I went with Link Interactive since they had the best reviews and I was beyond happy with my experience dealing with their reps. When I called up, it wasn’t like they signed me up right away. It was more of finding what my needs were and what kind of equipment I would need. I spent about 45 minutes on the phone with the initial rep when I was trying to sign up and they were patient. They were very thorough and they provided personable service. The installation was easy, too. I was on the phone with a rep for about an hour and she helped me make sure I had everything set up properly. The rep was very thorough and patient. I was really impressed with how customer service has been with Link Interactive.

I needed a home security system and one of the reasons I picked Link is because it was so easy to communicate with their rep via email. I didn’t wanna have to wind up on the phone. I then had to install the system myself, which was easy enough, but I would have preferred to have someone do it - a local fellow who I could pay a few bucks to. If Link had some network of installers, I would use one. So far, I've found the system to be of good quality.

My mom told me about Link Interactive and the guy who called my mom and talked to her about her security system called, talked to me, and explained to me about Link's service. The guy I dealt with was really nice and he helped me. At that point, I was sold. It only took less than 30 minutes for the three things that I put on which are on my front and back doors. I haven’t put on the ones in my garage and the window yet, but I’m planning on doing that too.

I had to purchase a home security system as there are different apartments here and I felt safer having it. I did an extended research online to find the best home security company that offers better price and service. There had to be a balance between the two. Link Interactive came up on top because for the price they have, they proved to be the ones that had the best service. And the people I talked to were amazing. They helped me and their expertise and knowledge of the product were very high. I did the installation and it was easy. Installing it didn't take long and my experience was totally awesome. And even though I had the standard package, I'm satisfied with the features offered by the system. I also like the fact that it switches off from my smartphone.

I am still in the process of putting up the Link Interactive system for my business. I've had it for about a month and a half now. The representatives from Link were very professional. They have top-notch customer service as far as calling and needing help. They always have somebody there to talk to. They are very knowledgeable of their product and addressing issues. Once the system is fully installed, I can look at everything in real time, and that's the main feature that I like about it. I can look in on the employees and make sure everybody's doing what they're supposed to be doing. I can also record, and so if a customer has an accident or somebody slips and falls, I have that on video and can use that in court if that came to it.

We have a license and we need the security of it. My security guy chose to go with Link Interactive. However, I had a problem with some of Link's representatives. I had trouble with one of the panels and they didn’t want to replace it. Still, they sent a new one. Despite the issue, the overall functionality of the system is easy and it has been working well. Whenever I had problems, the reps responded well and called immediately.

I purchased a business and Link Interactive was the system that was there. Customer service was helpful in getting the account switched over. They gave me all the information I needed and walked me through filling up the form. I have plenty of correspondence with them through email, so I could get ahold of them when I need to.

I got a home security system from Link after I read their reviews online. I don't have every equipment hooked up yet, but I am pleased with what I have done. However, they could be a little more descriptive in the hook-up of some of the equipment. They do a relatively good job, but for someone who is not familiar with some of the wireless technology, it could be difficult. Nonetheless, the interactions I've had with their people have been good. I am not an electronics/technical type of person so I've had more questions than other people and they were able to answer them. I had trouble with one camera and they sent me an email because they noticed that it wasn't online. I would definitely recommend.

To keep my family a little safer, I decided I'd purchase a home security system. I got one from Link Interactive which was cheaper than what I'd seen in other systems. The guy who set me up was really helpful and understanding. I'm impaired with things like that but everything was self-explanatory. I had to call in one time because I didn't understand the panel for setting it up, but once the rep explained it to me, it was really simple.

My wife is disabled and she has trouble getting to the door quickly a lot of times. I wanted to get a doorbell camera system as I wanted something convenient for her where she can answer the door without having to actually get up. I read reviews online and I decided I'd go ahead and get one from Link Interactive. The representative I had was very helpful and informative. The doorbell cameras were easy to set up but the security camera inside was a little more tricky to install. Its instructions were not as straightforward as the other camera and I had to do some research online to figure out why I was having trouble connecting it to the internet. But once I figured that out, it was very simple.

I have Link Interactive as my home security. It is a preventive measure for safety. I have had them since November and it has been good so far. It was easy interacting with their sales rep and they were very nice. The installation of the system was easy as well. I like the features offered in the system and the cost is reasonable to the quality of service that I receive. Since having Link, it is easier to live without worry.