LGI Homes Reviews

The rep, Felipe, was cool. He kept us updated throughout the process. He was good about getting ahead of any issues or things that could have been issues. I've talked to him a few times since we've been here which has been a month or two. They’ve been hands on. The neighborhood is solid so far. However, I don’t think there are too many amenities. There’s not a pool or a playground yet. I think that's sometime in the future they’re building that. Also, the house is not as solid as the older houses anymore. But it's every new house so I’m not gonna go knock LGI for that.

It was my first time home buying so I didn't know the process on it but Charlotte, the rep from LGI, made it so simple. No words can explain how easy she made it seem for us. I like the design of the home. I was looking for a four-bedroom, three-bath because I got three kids and I want them to have their own room and their own bath. I'm not a landscaper person so the less yard, the better. It's also a small community. I am not into big open communities and that's what really stood out. That's what my wife and I liked so we tried and went for it and we got it. However, the washer and dryer are upstairs and it would have been nice if the laundry was downstairs. But the appliances are perfect and I love them. They're stainless steel and that's a plus. The cabinets are perfect too and the granite tiles are excellent. I couldn't ask for more.

LGI's price point and location were good. I went in to check out what the availability was and the consultant I worked with was very helpful. There was one particular home that I liked that was already built. Sarah communicated with me frequently through text messaging so I could get real time information about availability. I could make a decision fast thanks to this quick turnaround and communication. She would always follow up and I don't think it ever happened that I'd asked her any question that she did not get back to me about. She is very skilled.

The salespeople were on top of everything and the person that I worked with communicated to me. I'm enjoying my LGI home. Now, I wanted to get the same cabinets, but they're not in-stock anymore. I talked to the salesperson and he would check on that for me.

The build I chose is to my liking but I just noticed a couple of things that I need to put a claim in for, like the counter has a big notch in it that needs to be repaired. Also, the painters left a lot of little nicks -- places in corners that should have been taken care of. I feel like the house is rushed. But the LGI guys did a very good job.

We were looking at homes for sale and my mom found LGI Homes. I worked with both Michael Ann and Daniel evenly because if one wasn't there, the other one was. I loved Michael Ann. Daniel was also very good about answering any questions if Michael Ann wasn't available. So far, I'm liking the house. The community is still brand new, but once LGI gets the things in and added to it, it's going to be very nice. I'm excited to see where it goes.

David is a cool guy and he is very responsive. I still have some issues though. The door is not tight enough and I hope we can get that fixed soon. Other than that, the build is okay.

We just bought an LGI Home and we continue to ask for warranty work and get ignored. Our service requests are marked as completed and they never even talked to us much less completed it. Our yard is always wet and marshy. Grass won’t grow due to a leak in the foundation or poor grading. There are multiple holes in our bricks up front. The driveway has holes and is uneven. The front door paint is peeling. The oven drawer is scuffed. There a hole beside the shower that leaks. There paint missing and oversprayed all over.

I was attempting to buy a used home but I was having no luck. I would make an offer and I have an FHA loan. Every time, a conventional loan would buy me out. I did it about five or six times. I got frustrated and I got tired of it. I told my agent to start looking for a new build. During my process, I downloaded every app that I could for house finding. I had six of them on my phone and they were constantly updating me. When I switched to new buy, LGI Homes popped up the housing app. I was looking for a certain area.

We purchased our home as a new build in Maricopa, AZ in April 2019. Immediately in May as the heat elevated outside, the HVAC system couldn't handle the demand, even while set at 82*. We contacted Chas Roberts and LGI over the next year and a half in regards to issues and test, after test, after test, showing the system isn't performing to what our 1552 sqft home requires. We were still short nearly 40% airflow. Come to find out the HVAC system was undervalued and improperly sized.

Chad was awesome. He communicated with us every week and sent us updates on the progress of the build. He helped so much with the lender too. When the lender needed some stuff and they were asking me, Chad reached out to them and cut me out of being the in-between 'cause I didn't know what they were asking for and what was needed. Right now, we're having some minor issues with the warranty, but hopefully they'll get it figured out. The glass shower doors in the master bathroom doesn't shut and then before we closed, we told them about some touch-up paint that needed to be done. The guys came out today and did one of the two.

I got clear instructions and was able to do whatever whenever someone requested something. It was really easy. The reps I worked with was super friendly and personable too. I would recommend them to somebody else if they were looking for a home. This house doesn't come pre-plumbed for water softening though. Water softening is a big thing in San Antonio, so that's one improvement if I were looking for another home from LGI. Other than that, I like the overall design and the fact that I have a big yard with a nice neighborhood. The public areas are also nice and it feels like a safe community, which is one of the main reasons we got an LGI home.

We looked around at a couple of different builders and at the time that we were looking for a house, we needed something that was move-in ready. LGI had homes that were available for immediate movement. Also, their financial incentive package for the closing was more generous than some of the other builders. Before I joined the military, I was working as a contractor also. Their methods and their contract explanation of all the building practices and improvements is great. When we came in, they gave us a list of utilities and some recommendations. Everything's going great.

I liked that LGI Homes was zero down. But they got those signs out now, and it's not zero down. So, that’s false advertisement for one. They need to change their signs. And then, the interaction with the rep was good at first until he took me off the house because him and the loan officer messed up my application. So, they took out the house, and that was a headache and stressful. When they put me back on, I had a whole another closing date. That was unnecessary, if they stopped and actually looked at the paperwork I gave them. The guy said that I lied to them and put 70 hours total and 30 hours of overtime every week. That's impossible on my trade on a regular basis unless there was something major going on. There isn’t anything major going on like that. I told them 40 to 60.

If we didn't have our real estate person, we probably would have backed out because it felt like I went to a used car sales salesman when we first got here. And our real estate person said, "Yeah, unfortunately, they have to have one of their agents show you around." And the whole process was just like, "Okay, we're just looking right." We were actually really interested, but it felt pushy. It was like, "This a big purchase. I'm not buying a car or a bagel at the store." This is something we got to think about. But whatever, we just kind of bounced it back to our real estate person, "Hey, we're just gonna continue."

When I first called, the initial consultant I spoke to lied to us a bit to get us to come and see the houses. But Angie, the one who helped us out, did a wonderful job. Since we've moved in, we've noticed some issues, and we're still waiting to get response back from our claims. But the build is okay. Just during our orientation, there were a couple of things that weren't done. We closed a while ago, but we just moved in two days ago. We have two showers, like a stand-up shower and then a tub. Our shower wasn't done, so we couldn't shower in it. And then, the water in the tub doesn't drain. It's an issue because since we can't use the other shower, that’s the only tub we can use. It has been a little over two weeks and we still haven't got any response. Besides putting in the claim online, there's no other way to get ahold of them. Customer service needs to be worked on.

I lost my home in Southern Oregon due to a wildfire. And I was looking for another home. I didn't want to deal with an already built home because I've been through that before, five years ago. And I thought, “Well maybe I'll do something different. I've never worked with a construction company before.” So, I went with LGI. I wanted to go to McMinnville, and all their homes were sold out. So they suggested that I contact Washington. That’s what I ended up doing. Don't ever buy a home when you just lost one. That's a warning.

I sent in the email and stuff like that with LGI. I got this one Realtor and I set up an appointment with him. It went all right. I just didn't like what he said to me. I called him and said that I would look at LGI Homes over at Thornhill Road and Spirit Lake Road. We met over there that evening, me and my wife and my Realtor. He took us to a full bedroom and a three bedroom. He took us to three houses. But the Realtor didn't know my wife and so right then, that was a bad move for me with that guy. He was probably joking. But he shouldn't have joked with me like that especially when he was trying to sell a house. I would have built there in Winter Haven, but when he told me that, though, that just took me for a loop.

I was looking for something that would suit my needs that could adapt to. LGI was in my price range. It just got a little squirrely at the end with the lender. I had to jump through hoops. But I'm liking my home so far. It's a three-bedroom, two-bath ranch. It's got a 4-foot crawlspace. The concrete walls are insulated and there's plastic on the ground. But one of our least favorite is just how cold the floor is. Then I was bummed that it's 2-foot on-centers for the walls. I would have liked to have had 16" on-centers.

I was supposed to use another builder, but it was too far away from my husband's relatives. I went around and looked at the internet. I talked to Mark and he said I could come over and we'd talk about it. He's been open and very helpful, even his day off, 'cause sometimes I ask him a lot of questions, and he's okay with that. LGI had good incentives, which I kinda liked. They have to pay the closing costs. Then I saw the house and it was just perfect for both of us. I would refer them. One of my friends is looking for a place, but she wants to stay in Pearland where her sister is. I would love to tell her about LGI if she's okay with it. She's gonna look at it and we'll see if she's gonna change her mind.

There were a couple of things that the representatives needed to improve, like what they were saying needed to be correct. There were some things that they promised. But those were not on the list. They were not giving a couple of things that happened. But they said it was not right once we came to the closing. Overall, it was good.

We are happy the price was right for the home and we have not run into any major issues, but we've noticed that it's not 100% tidy. We were displeased with some of the finishing touches. Even after doing the inspection, pointing out issues for like cleanup, there are still things that were leftover. There's some paint on some windows that still needed to be scrubbed off and there were some moldings that had some issues. In the back, they got paint, like they're spraying something and they did it on the concrete which left an L paint mark on there. They said they kind of tried to get it off but they weren't able to so they left it as is.

I was looking for some land and LGI was in the area there where I wanted to be. I preferred to get a brand-new house because for what you can get an older house for, you can get a brand new one for it. The only thing I don't like about LGI is they don't offer you any options. I wish they did. Every now and then you might get a choice but they don't give you any.

We were impressed with LGI Homes and the price was right, which sold us on it. We signed papers in August and we closed on December 22nd. I like the location and the spaciousness of the home. Josh, the rep, was good to work with. We have a couple of little things in the house now that we need them to address but other than that, everything is good. We contacted Luke, the project manager, because there was a toilet paper holder that they didn't do right. It's falling out of the wall. There were a couple of other issues but the biggest issue was that right before we closed, the paint was peeling off the walls. They painted it and textured it when it was 20 degrees outside and there was no heat in the house, which was why that was happening. They had it taken care of within a matter of a couple of days before we closed.

We dealt with LGI Homes located in Kings Mountain, NC at Beason Creek. We were set to purchase the home at ** Kings Mountain, NC 28086. LGI Homes must teach their employees to mislead customers because that’s exactly what they did to us! Lies and unfulfilled promises is what you will get from LGI Homes! Not to mention that they aren’t even accredited with the BBB and every one of their reviews are F’s... unless you live in Arizona, which is so weird! But they don’t like it when you tell them you will be getting your own home inspection because they mess up stuff and have to fix it. This made them so mad at us that after we “mentally” moved into our new home, we were told more money was needed at closing after a low appraisal came in $5,900 short of the asking price.

We were trying to go house viewing. The sad part was that because the houses were getting sold faster than they were getting built, the only thing we could view was an empty shell, no furniture, no kitchenery, no bathroom stuff anywhere. We just had to imagine it so it was a little rough at first. We went ahead and bought a house and went through the whole applying process.

I was comfortable working with the rep from LGI Homes. The quality of the build is a lot better than I thought it would be. It's really good. The community is also nice and quiet.

We were looking for a house and I liked the LGI's price. It definitely falls under our budget with zero down. Whatever question I have, my realtor always makes sure he has an answer for that. Everything went very smoothly, so no issues. A week ago, so there were winds of about 100 miles, so our roof shingles fell off. I was trying to get hold of their customer service and I'm waiting for the response about it.

The person that I dealt with at LGI made me feel comfortable and he sounded very knowledgeable. He had a nice way of talking and made me feel like I was on the right track. It was great. From the countertops to the flooring and the cabinets, the quality was better than your typical generic type of product. So, I appreciated that. That was nice. The community is good. The area that they're building at is a small Townsville and I like that environment.

Matt was the name of the home consultant we worked with at LGI. He was very by the book and was very informative. But there could have been more communication towards the end because my completion date kept getting pushed back. There was also a big issue with where the tanks were placed on my property, which inhibited me from building a pool in my desired location. So I was very upset about that because they did not communicate that to me.

So two and a half years ago, I decided to buy my very first house. I was super excited! Got a flyer from LGI and met with a consultant. The consultant was great except for one thing...He told me my property tax would increase, but “predicted” it to be almost 200 dollars less per month than it actually increased to. I feel like a consultant who worked in the area where other related LGI homes with similar tax prices were, he wouldn’t have made that “mistake” unless he was lying.

With LGI, we got a good price. It was also a good location. We were satisfied with how we were helped throughout the entire process. It is our first home and we are enjoying it as a family. It has 2 1/2 bathrooms and then 3 bedrooms all upstairs. I like that the master bedroom is huge, it’s almost like our living room. So that was a plus. Everything was good. For a first home, you can't expect the best thing, but it's pretty close and we're comfortable with it.

We liked the LGI homes and we liked the area. It was a good deal all the way around. The purchase process was simple. There was some communication confusion about the loan programs. But most of my issues were with loanDepot, not so much with LGI.

After we did the closing, I had a contractor come in and rip out all of those wire apartment-like shelves and had them put in full-blown wooden shelves. So that was disappointing, the fact that it has no towel racks and no handles at all. Also, they promised one closing day and the mortgage guy wasn't telling me correctly. So, I thought it was five days. But it was something that eventually got fixed.

We were in a situation where we were suddenly kind of blindsided by the place we were renting. They were wanting to sell it. So, we kind of had to find a place that was quick move-in. LGI had a lot of move-in ready houses and they were being built to spec. So, we didn't have to worry about getting kind of overflooded with, "Well, what do you want for your mantelpiece? What kind of flooring do you want? What paint color?" Everything was already kind of taken care of. So, it helped alleviate a lot of the stress, too, with the homebuilding process. It was a stress-free homebuying experience for a first time homebuyer. The consultants were always responsive. They got back to me relatively quickly. I worked with Jason and Nita in the loan department.

At my age, I needed something smaller, but truthfully, I don't like the home. I don't think it's quality construction than I'm used to. I also wish they wouldn’t use such cheap materials and that they’d put a few more inches of space. It's really tight. They don't give you any extra room. On the other hand, I liked the salesman that we worked with, Brett. He was very good. Because I know people that live there, I went with LGI Homes. Everything went fine. It took a couple of months and it went smoothly.

At first, it seemed like it was easy to get into a home, but my wife and I have been looking for a couple of months. With the way the market was doing and me using the VA loan, it was proving difficult to find something that we liked, that we could also afford and that wasn't being pursued by 90 people at once. Once we went to LGI, we ran into Ben. We had a couple interviews with other new home builders, and Ben made us feel comfortable and assured, so we went with them.

Updated on 01/29/2021: To comment again, I have already posted several times about the bad warranty repairs for those who bought homes from LGI, I contacted several people which are Mr. Jeff ** in charge and managed the warranty of the projects, I went to the sales office and there I spoke with the manager Mr. ** which would indicate to Mr. ** would take care of the situation indicating that they were in quarantine and several days later came Mr. Shawn ** and Mr. Shawn **. Mr. ** would take care of the situation indicating that they were in quarantine.

The rep explained to us everything and how these houses are built different than some other houses. He impressed us and that was a good thing. When we showed up, he asked, “What are you looking for?” We said, “We just want a big home, spacious.” He showed us the layouts and the plan for the houses and said that they had some model homes if we would like to go see it. We went with one of the bigger houses, and he said, “Okay, we’ll take you to one, and it should be ready.” After that, we said we liked the style and we chose that one. He explained to us everything that happened. It was a good experience. LGI Homes was helpful as well. They reminded us every time we needed to fill out some more paperwork.

I was living in California and needed to move near the Nashville area. I was searching online and I also had an agent who was finding places for me. I thought it would be nice to live in a newly built home, so then I started looking at new homes that were being built in the area and came across LGI. Their homes were affordable and about the size that we wanted. We wanted a single-story home that was small. We weren't looking for some of those large ones. LGI Homes had everything that we wanted, so we chose them. We were able to look at the house online. My daughter lives nearby and she took some photos as it was being built.

Sam was our home consultant from LGI Homes. He was very personable and reliable, and he made a good impression the first time I met him as far as showing me the houses. He was very persistent. He always contacted me and said, "Would you like to come by and see the house?" or "What can I help you with?" His availability is awesome. I've never experienced anything like his follow-through. The four months working with him, he made what could have been a stressful experience one of the best experiences ever. As far as the home, I fell in love with the floor plan. It's in a nice community. It's very quiet, and I like that. My street is pretty diverse, too.

Everything was good. Thank you.

In general, the quality of the build was good. There've been minor issues, and most of them haven't been LGI Homes' fault. The only thing I can fault them on right now is the issue with my foundation and the drafts. They had to chip out a section of my foundation because when they poured the concrete, they damaged some of the conduit, and they couldn't feed the power out to my island in my kitchen. They made repairs on it, and everything looked great.

I saw the construction on my way to work then I got information about the houses in the mail. We filled up an application, went into the house and fell in love with it. They are very nice homes. The amount of space was what we were looking for. I like the area too. School districts are good. The whole process including the price was awesome.

I was in the neighborhood looking at a previously built home and I saw the new development for LGI. I liked the location. I came in, I was with my realtor. We stopped and looked at a house, got with the consultant, we discussed what I was looking for, he showed me what was available, and I made a decision that same day. Rocky was professional. He listened to what I wanted in the house and was able to point me in that direction and get me started, and through the whole process. Any questions that I had, I brought them to their attention and they followed up. Not too long after I made a request or brought up a situation, it was always handled in a timely manner.

I was looking for a home to rent on, and LGI Homes popped up when I Googled it. Everything was great with the rep that I worked with. He's name is Kevin. He had to do the E-side of everything and some stuff. Whenever they sent something, I would call him and he'd say, “Come on in, I’ll do it for you. I’ll show you how to do it.” Anything that came out, LGI worked fine with me. The quality of the build is fine. I would prefer that the bedrooms could have been a little bit bigger, especially the master bedroom. With the one that I have, the master bedroom is small.

I was already in the market in search for a new home. I was driving by and I saw the LGI sign. I decided to stop in the office and ask a couple of questions in the information office. Angie kind of showed me the type of brochure of how the homes look and what to expect, and checking the credit to see where I was at, and then I started the process from there. LGI made me feel comfortable and they were really nice and courteous. I didn’t ask 1,000 questions, but the questions I did ask, they were pretty good with them and answered them, and gave me the information that I need. They seemed pretty well knowledgeable about what was going on and how to answer those questions. Everybody was all good. My new home is in a really beautiful community. Everything is good. The water is hard, but I think that's just the area.

Oak Ridge location in Fort Worth Texas has the worst customer service! The sales manager sold my house that I was UNDER CONTRACT to another family. He admitted to BREACHING MY CONTRACT and they cannot be trusted! They just tried brushing it under the table like it never happen and didn’t seem to want to solve the issue! Buyer Beware, save yourself the headache! Don’t trust LGI HOMES. You’ll get the run around! THINK BEFORE YOU BUY SHOULD BE THEIR MOTTO!!!

I've worked with LGI before and I like LGI and their newer home because you put $1,000 down, you secure the lot, and that's it. You don't have a bidding war when it comes to buying an older home. I like how even though the backyard was pretty bare, you can build what you want on it. You can decide how you want your backyard.

LGI Homes has a good deal. Our home consultant, Dylan, was good, and one of the LGI staff was really great. He want to call or text any time of the day. Dylan is hardworking, and I like the way he responds to calls and how helpful he is as well. 90%, he answers our questions. If he did not get any answer for our question, he would direct us to the right guy. I feel safe and important working with Dylan.

I drove-by LGI Homes. The rep and I had a cordial interaction. He was a nice guy. I was comfortable. Whenever I had questions or concerns, they came back obligatory through phone calls, texts, or emails. Sometimes, all of the above. They did a good job. However, the financial side needs improvement. Be more timely about things. When you miss a process like that, it could cost a week or two, or more in closing. Whatever it might be, that needs to get communicated. There were some breakdowns but it always seemed to go to the loan people. Other than that, I have already recommended somebody who bought out there.

So far, so good. I like that the community is quiet. However, two of my four Whirlpool appliances aren't working properly. Those are being rectified right now.

My problem is with LGI Homes in Sonterra Jarrell Texas. Do not buy here. You will regret it. I bought a LGI Home last year in September. By October the kitchen floor vinyl tile started coming up. Since I had just moved I didn't get to put the WO until December the 16th. Andrew ** came to look at the floor. Said they would fix it in January due to the holidays. January came no one came. I called him in February. He freaked out that no one had came out. Said again someone would come. February passed no one came.

I was on the internet looking and I filled out the questionnaire. Then, Josh called me back. He was helpful, very informative and a pleasant person to work with. I couldn't get any better than that. Josh even checked on me throughout the weeks. The rep from the loan company was the same thing and she told me what I needed to do and I did it. This was the easiest process I ever went through. The quality of the build seems very well put together. The community is very nice and everybody seems to try to keep their property clean. People should do what I did. They should speak to someone there. The process is awesome. There were no surprises and everything was transparent. As long as they do what they tell you to do, they should have no problem with getting into the house.

I called the number and told them that I was looking at possibly purchasing a home, that I had placed offers on two additional homes prior to that, and ended up bidding $15,000 more than the asking price. That still wasn't enough. There was a very high market and it was hard for me. After the second time of bidding that much more than the asking price and still that wasn't enough, someone outbid me. LGI explained to me there isn't going to be someone that can possibly outbid me so I don't have to keep searching and searching.

Jay was really awesome. He gave me updates throughout the entire process and kind of explained how everything worked. There weren't any surprises along the way. It was a smooth transaction and I'm pleased with the quality of the home. New developments can sometimes get a bad rap for cutting corners with materials but I feel like everything is high quality especially with it being a mass production. Now that I'm in here, I'm glad that I don't have a bunch of projects to do.

A friend of mine told me about LGI so I decided to go to the office. Ed, the person who was in the process, was perfect. He explained everything that I needed and would ask me if I needed something. The communication was pretty good. I like the design, the space and the quality of the home.

We tried to get a house that was already built. It was gonna be a 2006 home but we didn't get qualified for it. I thought of trying for a home that's already built new. It was online and the rep was very good. He kept me updated and helped me through the process. He was so consistent and everything was great. My new home is wonderful. I love it. I love waking up to something I could call as mine.

The LGI reps were always super knowledgeable and very helpful. I walked in there with a really low credit score and they helped me build it and get us in there. Also, the build seems pretty good so far but there are some minor things that we're gonna have to put in the report, like some of the doors were crooked. Other than that, LGI was overall awesome for us.

I switched to a new build because my older home had a lot of issues. Having a new home with warranties and not a bunch of extra work seems like a good idea. The quality of the build at LGI was good and I like the home community I live in.

We were on a house hunt and LGI was building in the area we were looking to move to. The whole experience from beginning to end, even now, has been fantastic. They responded really quick when my husband asked for a viewing and then when we went to the home, the consultant was very knowledgeable. He gave us great information about LGI, the history of the neighborhood, and some things in the house. He knew about the different lots. After he asked us a few questions, he showed us a lot that he thought was what we want. He also showed us other ones and he stayed out of the way. He was really good. Then, he told us about the promotions for LGI and how it would be for us using their lender. It was a good experience. There was a lot of knowledge that we wouldn't have looked on our own.

The sales rep we worked with, Chad, was absolutely phenomenal. There are just a few things that haven't been great with the home. There are some exposed nails under the front door and overdriven nails on the siding. I've been told that it could wind up voiding our warranty on the siding. Other than that, it was fine with LGI.

I didn't want the hassle of trying to fix things other people broke or damaged. I scrolled through new homes that a realtor had sent me and all the other homes in my price range were going to be making up for it in driving cost. The one from LGI Homes was a good deal. Adrian was good too. He was always upfront and honest, but he had a lot of homes that he was working with too, so he wasn't able to pay attention to every single panic of mine. Still, he kept me grounded. He helped me through the process. I love my house. The quality is not the best, but certainly nowhere near bad. LGI did great service helping me get into it. I'm a big introvert, but as far as I can see, my neighbors seem to be nice. I don't have kids as well, so the soccer park and the playground park are not on my attention. However, there's a dog park right across from where I bought my house and I like it. I have my family come over sometimes, bring their dog, and we play in there.

On January, going to work, I saw one of the signs about the home, and I went and applied. At that time, my credit wasn't that good, so they couldn't help me. I then got a phone call from another agent telling me that there was going to be a grand opening in August the 1st if I wanted to come and see the house. I said, "Yeah, of course. I want to go and see the houses." Angie is my agent and she helped me a lot with what I needed and how to do it to get the house.

I would recommend LGI Homes because they get right to the point. You find out if you’re qualified or not. There’s no running around the bush or playing games with you, and if you qualify, the process is very fast. I wanted something that hasn't been lived in before. I went by another community in Las Vegas, and I didn't like that one. When I got home, I looked up on my own, LGI Homes, and I found out they had another community, so I called. Gina was very nice and I was very comfortable with her. She addressed everything I asked right away and she got me the answer to my questions. She emailed me and she stayed in contact with me through the whole process. She didn't utilize high-pressure tactics and that's what got my attention. Also, she explained things very thoroughly.

So we started out on November the 29th of 2020 we went to look around the neighborhood and we liked one of the home. Keep in mind we had been there before and didn’t have good luck. So we thought if we had our own people to finance and realtor that we wouldn’t be hassled but yet there was still pushing and bullying to make us not to be loyal to our financial and realtor. So I would never ever recommend this company to any friends or family and I wouldn’t buy into their Kool-Aid. Also their rating on here will never drop Bc their people will go on here make good reviews so that their number will never drop so all in all good luck if you go with LGI homes. I hope you like wolves biting your butt and also the garage pour was poor Because the house was built this year and it was cracked. No offer if we bought the house they would re-pour it or fix it and the patio was also cracked. No mention of repair or replace.

We've been in the house for two weeks and I love it. We went with LGI for the location and the warranties that they give. We liked it a lot better and we felt like it was a better fit for us. The rep also helped us with everything that we needed. He was always there when we had questions and he did great. It was a good experience.

The quality of the home is awesome and the community itself is nice. It's got three parks, a swimming pool, and five miles of walking trails. It’s a really nice neighborhood to live in.

I was looking around and I liked the location, which made me decide on a new build. I was told by the LGI rep to come in one day. We were scheduled to be there for an hour but it took about 30 minutes to sign all the papers. I thought it would be a lot harder to purchase a house but it was smooth and easy. It wasn't a very long process. If I had questions, I would call LGI and if I wasn't able to get ahold of them, I left them a voicemail. They were able to return the voicemail in a timely manner, which was great. I was comfortable working with them. The quality of the home is very nice. We've been living here for about three weeks now and I haven't had too many complaints. It’s a comfortable area to live in. I noticed that LGI is building a city park, which is nice. So, I like that.

I liked the layout of the house and the neighborhoods. Everything was very neat and orderly and the people that I dealt with were really nice. The salesman, Pierce, was wonderful. He sees very caring and personable. I felt very comfortable working with LGI throughout the process.

Everything went well with the process. But I’m a real picky person when it comes to straight walls and paint so I have issues. Also, there's a couple of broken tiles - pieces are off. But they're not where they can’t be repaired. Other than that, I like the community and I'm 100% satisfied with the amenities.

I had a previous bad experience with the LGI in Denton and I didn't get the house. Then, I got a phone call from one of the reps here in Sanger and I gave him a chance. I came to Josh, a sales rep, kind of skeptical. But the moment I walked in and he and I had a conversation until the day I closed on the house, Josh kept me informed. He would check on me to make sure everything was good and he never left me in the dark. He was very friendly and very personable. I am a disabled veteran and Josh made sure that I was well taken care of. I had very little work to do when it came to getting this house because he did it all. He helped me all the way to the finish line. I could call him at seven o'clock in the morning on his day off and he was gonna either answer or return my call. Josh was amazing.

My son found LGI on the internet and we checked into it. The rep was good. We’re just getting in here and everything's been positive so far.

I purchased the home for my son. He contacted a realtor and the realtor brought him to the LGI community that he purchased the home from. What he wanted was a single family home. He wanted not to have neighbors on top of them. He was renting in a community that he wasn't happy with and that's what drove the decision to purchase a home. I was concerned he was going into an area that would be very isolated, and it looks like it's a higher growth area. There are stores around that are I'm sure he would utilize. It seems to have everything that a community would need and it's growing. That seemed to appeal to him a little bit. LGI was very easy to work with. I tried to negotiate a price but I got nowhere. Other than that, everything they said they were going to do, they did.

We drove by the LGI Homes location that was in Denton and what interested us first was the no money down. When COVID hit, that went away. But still, the downpayment requirement was less than most builders, so that was a big plus. Dealing with their consultant was just touch and go most of the time. We had a couple of miscommunications but for the most part, it went smoothly. It was as smooth as you could expect during a pandemic.

I bought a new home on 10/31/2019. While my home was under warranty, rain water came into the garage door because the top two driveway panels have flat slope where panels meet at the garage slab. Although LGI Homes replaced the top two driveway panels, they did bad work. The new two driveway panels have cloudy white color all over. I filed a complaint with the Arizona Registrar of Contractors (ROC). The Investigator # **, Gregory ** came to inspect it on 11/16/2020, took photos, questioned the LGI Homes about the cloudy white color on the panels, yet he dismissed my complaint. He wrote, "The Registrar determined that there is not sufficient evidence to find that the Respondent Failed to meet minimum workmanship standards per A.A.C."

I worked with Marty, and he was great. He was friendly, knowledgeable and easy to talk to. I wanted to stay in Fort Mill, so I couldn't be too picky. I went with LGI Homes for their price and location within the city. So far, the neighborhood is quiet. My house has three bedrooms and two and a half-baths and the quality matches up. It's good, but I have a couple that I need to request repairs for.

We liked the community feel at LGI Homes and we decided on a new build there. The process was very smooth. It was great as well as the rep. He was reachable and friendly. We were able to call him any time we wanted and he had a good response time getting back to us. The landscape could be improved a little bit though. We noticed for all the homes that the grass out front was very uneven. It’s a hazard and people could twist an ankle there. It’s very close to the road and there’s a drop-off there.

Everything went very smoothly with LGI Homes. For a new home, their infrastructure is new so you have little or no problem. But for an older home, there's always some form of repair that has to happen. Being new to the United States, we needed something that could give us that cushion for maybe five years before you start generating those costs. We only have been here for two years and we wanted the comfort of not having to repair anything.

Everything went smooth with LGI. I needed a house, they got it on time and everything was as expected. Jerry was my home consultant. My friend got another LGI home. When I worked with LGI, everything was great. But my friend worked with another person, and she was a super girl. They're taking pictures and sending on the home progress. As far as Jerry, sometimes, he doesn't have an answer. I did hear few hiccups like kind of roadblocks after the process concerning with LGI Homes. I'm satisfied overall.

There are a couple things that haven't been done inside of our house though. The heater vent in the bathroom never got put in all the way because the tile needed to be touched a little bit. Overall, they did an awesome job. It was much easier than going through a Realtor and I'm so much happier. I sold my house through a Realtor. The whole way through, I thought I was getting a 1% deal ‘cause what they advertise is 1%. She made it be a 2% deal and didn’t tell us. That's a lot of money.

Charlotte was awesome the whole time. She did well with helping us out and answering our questions throughout the process. We were looking traditionally for a used home or an older home, but then we ran up to LGI. The realtor who was helping us out mentioned the houses LGI was building was meeting our criteria, so we decided to check it out from there. What got us sold is, the houses themselves are nice. On top of that, it's such a huge seller's market right now and I didn't have to bid. It was super hard to find a house as is.

My wife and I discussed, and the decision was more of the new home experience with no one else prior to being in the home before we were. We had someone try to go through LGI a year prior, and they were denied because of some credit issues. We never gave it a second thought and then we were driving around and we saw it again. We tried it and we got approved right away. Jason and I talked just about every day. If I wasn't up at the property looking at everything, he would call me and send me pictures of stuff that I didn't see, which was great. If I had to do this all over again, I would definitely choose Jason again. I referred him to two other people that I know that were looking for homes.

LGI Homes was good but there was a little bit of a lack of communication on some things. About four days before we were supposed to move in, they said that the move-in date had been moved and they didn't tell us prior to that. Also, we couldn't really get ahold of anybody. Nobody would call you back when you'd leave a message. They moved offices and didn't say anything. Their numbers changed and they never let us know. We actually had to walk down to the office to get answers to questions we had. Then that was when we found out that they had new phone numbers and the person that we were working with had a new number. That was frustrating.

We were moving from a very competitive Colorado market. We chose to go with a new build because we didn't wanna compete on a resale and we liked the idea of a first-time home with no owners and making it our own. LGI was out in Colorado, where we moved from. We moved into Oregon, but we were looking in the area. We looked for new builds in the area and drove to the LGI offices. Dealing with LGI was phenomenal. Their representative, Heath, was amazing. Both in the initial offering piece where we were seeing what was here and then being able to view the homes and then the whole process of deciding to go with LGI, he was phenomenal.

LGI Homes was great. I was impressed with their willingness to go the extra mile. It's my first home, so it's much more than I anticipated. The area's really nice. The views are amazing. I feel like home and I'm truly blessed by the whole process. It just went well with no problems. I'm coming from Washington, D.C. where for the price that we spent on that property, we would've been in a way lesser, older style of property. I'm happy, thrilled, elated, and exuberant.

I was looking at a used home but it had already sold. I was driving around the neighborhood and I saw an LGI billboard. I left my information on the website and they called me the next day. The advertising said zero down. The salesman who I talked to made the experience that much better and was willing to work with me. Herman was my consultant and he was awesome. We made an appointment just because it was the 4th of July weekend. During our appointment, he had me approved for the house that I liked in the area. Danny was the loan specialist. Herman and Danny made this experience stress-free and enjoyable. They treated it like it was my home since day one and that made a really big difference. The house is great. The lot that I was given only had the foundation on it so I got to see everything get built and progress into the home.

Every time there was a change to my house or something that I had a question about, their consultant was very stiff with me and almost annoyed that I was contacting her. Then, I recommended LGI Homes to a friend and they came and sat down. The consultant told them that I was her pet project because of all of my questions, and that, although I was needy, I would probably be happy with the house in the end.

Where to start... Key points here:

I needed to get a new house and it was our first time buying a house. The people from LGI Homes that helped me out were efficient and everything went smoothly. The consultant, Josh, always gave me updates on the house every week. He was always upfront about everything. I put a down payment and it all worked out. The new house is good. But I've had it for only two or three weeks and I've already had two issues. There's a wall that is a little messed up and they know about it. Also, my heater was messing up and a guy came out to fix it. The guy was okay, but if the same issue was to happen again twice, it seemed that they didn't know what they were doing.

I had an older home and I was tired of the upkeep and I wanted to downsize so I also got a smaller floorplan from LGI Homes. The construction manager has been good but there are some things that could've been done better with the build such as the trim around the floors. It's a little janky. I love the community though. I'm out in a place where I'm close to the outdoor and the things that I like to do. I haven't had a chance to meet my neighbors and I'm hoping to do that.

I like LGI. I like their work and I like how everything is done under one roof. So that would reduce my anxiety and stress. For a few years, I've been getting those little postcards in the mail from them. But I wasn't quite ready for a home yet. So I worked on my credit a little bit and then I decided to give a call and check. I went with a new build. I didn't wanna go into a situation where I'd be inheriting someone else's problem on a previous home. The home consultant, Zach, was very energetic, very positive and very informative.

I was looking at houses on Zillow and I would see LGI as the builder. Then I just googled LGI and put in a request for someone to contact me. And then from there, I moved forward. As far as why I chose them over other builders in the area, their homes seemed more affordable than the other ones that I saw by like Lennar, and I liked their actual floor plans better. I liked that the laundry room was upstairs. That just took me out. Also, they have a good system in place. As far as the workers they have, the sales consultants, the mortgage people they work with, everything is good.

The purchase went fast. The LGI Homes rep didn't come down on the price for me. But he was fine. However, I paid way more than I should have for the quality. The prices are higher everywhere. I needed a one level home, and I liked the yard. I also I liked the location. The only thing I don't like about it is the lack of closet space, and the bathrooms are a little small. And then, once I lived in the house, I had problems.

With the price of older homes being built like 1961, and you have to deal with the price which is well over 400,000, and pipes, roof, old heating and only one bathroom or a one-car garage, going with a new build was a no-brainer. I only saw Bryan from LGI Homes once. whenever I had any questions, I texted or called him.

Jay from LGI Homes was awesome. He kept me in the loop almost three times a week on the process of how it was going. It took about four months because of COVID. But for the circumstances, it was all right. It seemed about the same time frame as when I first bought my first house. It went smoothly. Other than the walls are like paper thin, we're excited about the home because we saw it during the whole construction process.

I was looking for a home. I knew the LGI homes were being built and they were done already a long time ago. I saw them on a billboard and thought of checking the houses out. However, the process was a little hard. LGI wanted me to go through their loan officer but their loan officer wasn't good. I never heard from him. I had to always be the one to reach out so I ended up getting my own loan officer. I felt like I had to go out of my way a lot of the times to close on the home. They gave me a lot of trouble and I think they did because I didn't go with their loan officer.

We're first time homebuyers and a Realtor set up an appointment for us. We showed up at LGI and they showed us what they had. It pretty much fit what my wife and I wanted. We pulled the trigger because we were ready to get a home and we weren't really wanting to wait around. We weren't picky. We only looked at the one build and what appealed to us was the move-in date. The lease on our apartment was coming up and we wanted a nice home to move into. Financially, the decision made sense. Plus, the house was the cheapest one LGI had.

The guy who was selling the house, Tommy, was a good guy. He was upcoming and there was not too much pressure. We were looking where we wanted to look and we already had in mind what we wanted. LGI Homes also gave us an assurance that we were going to get the house and we like the property that we got, so we went with them.

My wife found LGI Homes and it was her choice to go with them. The consultant that we dealt with was pretty good and really helpful. His name was Herman and he was professional. It was also easy to have a conversation with him. Everything seemed like it was handled well and things came out nicely. The build of the house is good quality. Its location made going to work a lot longer but out of everything, that's the only problem. When my wife was initially telling me about it, I was really not wanting to go with it. But now, I like my new home, so I'm happy with it.

I was on a website trying to schedule an appointment with another property and someone from LGI Homes contacted me from my information that was put in that website. The house that they offered had everything that I wanted and it was in the price range that I wanted it to be in. So, I went with them. I dealt with two reps where one made the appointment and the other one, Dan, dealt with me when I went through the process. He was nice and I didn't have any issues with him. So far, I've been in my new home for a week and a half and when there is anything that I'm noticing, they've been very good about trying to come out and correct them.

There were some things that I felt could have been better. The first week, my front door handle fell off. The wall on the upstairs fell off. The part of the baseboard was missing in one of the upstairs closets. The dishwasher didn't have a cord. The cord to the disposal was cut. There was a tear in the linoleum when they put the refrigerator in. But everything else is great. The space is good. The rep was very nice and informative.

We had been working with LGI since early July. We were approved for a home. Took a picture with sold sign, and watch our home be built from the ground up. We jumped through every hoop. We gave there every piece of documentation they asked up for. We were set to close October 7th. We had our money in savings from closing. Two weeks before closing we were told the title company found a problem that would affect us getting the title for the house. We need to pay off a couple of credit card that had balances and a judgment. We quickly paid off the cards and withdrew funds from our retirement savings to pay off the judgment. We were assured by Danielle at LGI on Wed, September 30th that everything was in order and the judgment just needed to be handled before closing. Once the funds hit our accounts, Saturday, October 3rd, we were heading to the bank to get the money and planned to pay off the judgment Monday morning.

I heard about LGI Homes from my realtor and I chose them but in the end, they didn't treat me fairly. I let them build my home for me but they tried to sell it to other people. They even lied and said I signed to delete the contract which I never did. I told them if they wouldn't give my home to me, I was gonna go to my lawyer. That's why they gave it to me. But because they tried to sell it to other people, I ended up paying a $20,000 deposit.

I saw LGI Homes on Facebook and a new home was kind of what I was looking for. Some people say that it's a stressful process but I really couldn't say that. It wasn't a bad process for me at all. I met the guy the first time and he showed me the place. I sat on it for like an hour but I wasn't sure. After work the very next day, I went back. It was all of the stuff that was coming along with it. I’ve been trying for four year and this transition was so smooth so I thought it must be meant for me.

I've been looking at a lot of older homes but was unable to find what we wanted in the right price range with everything that we were really looking for. For the other homes we were looking at, the water heater’s old and we're probably gonna have to fix the furnace. It seemed the best bet was to go with a new home and we knew where LGI Homes was building at. We had looked at some pre-owned homes in that neighborhood but we never made it to the back of the property where the newer houses were. We kinda stumbled upon this house which wasn't meant for us. It was meant for someone else whose job got furloughed. It’s a new home and shouldn't have any issues with appliances, furnace, water heater, etc.

We were shopping for a home for about six months and we kept getting denied because everybody kept outbidding us so we just wanted to go with something easier. The home consultant was very knowledgeable about what he was selling and very descriptive of what the houses looked like. He was also very kind and understanding. The quality of the build was close to what I expected. I love the community I live in. It's just different for me. I’m not super satisfied ‘cause there's some imperfection, but nothing's perfect. We have a warranty. We told the guy about it and they said to just write it down and bring it up before our warranty’s over so they could take a look and fix it.

Everything, for the most part, went well. We had a couple things that LGI got in and corrected most of them so far. Our sales rep was amazing. He still has been helping us on stuff that we hadn't been able to do. That was good. He has a very good energy about him. He works for us, not against us. The only thing is we had a issue with some of the wiring for our internet. Some of the wiring wasn't done correctly before the house was built so they had to come back out and redo wires so we can get internet. They should make sure that does get checked for future homeowners.

Having a new build, I get a fresh start and a lot of those things I don't have to worry about for the first few years. I also don't have to worry about repairs and stuff that's left over from the previous owners. Then at that time, I had the loan amount that I wanted with LGI. Everything was smooth during the process. There were some things that they were supposed to come by and patch up and fix. They have a wooden bar that's right above the top of the attic. One has to almost crawl underneath it just to get through, which is a real nuisance. It's just not even safe. And then, there are some locations by the door where there are pieces missing that needed to be filled in. But, overall, I haven't had many issues. I like the walls. I also like the open space downstairs and I'm enjoying the little loft area that we have upstairs as well. It's a nice and quiet neighborhood. At this point in my first month, everything seems to be okay.

LGI Homes had zero down special at the time. Drew, the home consultant, was great. We had a connection as soon as I walked through the door. Right now, the quality of the build is good, but I had some issues that I've missed on blue-taping day. In the first bathroom by the front door, the molding underneath by the floor came off. Then by the entry of the door, the light needed to be cleaned. There were bugs above that and it’s overlooked. They said they were gonna follow through. It's been over a month now. I followed up and it still hasn't been done. Then I didn't get a cleaning closet with this model. I also wish the stove was better. It's a flat top with the burners and when I cook on it, it just looks old already. But then I have a beautiful kitchen and it's the perfect size for me. I'm enjoying everything, just knowing I have my own space. It's a blessing from God. I'm very happy.

We went and looked at one new build in another area but we weren't really finding what we were looking for as far as the layout of the house and what was available on the market. So, that pushed us in a direction to look for a new build and LGI happened to have pretty much exactly what we were looking for. We went to the office so we'd go take a look at the houses. That was when we were assigned an agent and he was very helpful. He took us out to the houses and he answered the questions that we had. It was a good experience until we got towards the end. Our finished date got pushed out a month and a half, and then towards the end, it was hard to get information out of the team as far as completion, where the construction was at.

The reps at LGI Homes were excellent. They were on point. Whatever question we had, they had an answer for it. They were very professional. Everything was excellent. The community is very quiet and lovely. The people are very nice. They come around, they speak to us and we love it. The neighbors are gorgeous. I will refer other people when they're looking for a new home to LGI Homes. LGI Homes are the best.

The house that we bought from LGI Homes was in the area, price range and school districts that we were looking for. There was a little hiccup along the way, but everything was good during purchasing. There was a change in my mortgage between switching from my VA loan to an FHA loan. I don't know exactly what happened, but I ended up just missing the ball on that one. The supervisor for LGI said she was going to do something, but I didn't get anything in writing. But the quality of the home is great. There are a couple of things here and there, but nothing huge.

The purchasing process at LGI Homes was good. We had a little headache, but it only took an extra week to close, which wasn't too bad. The people we worked with were really good and helpful. They were really quick on trying to figure out the problem that we encountered about the process. I love the house. I like the space. The space is really nice and there were touches every now and then. They were really thoughtful. Like the insulated garage and the LED lights. The neighborhood's good, too. It's nice and brand-new.

My wife wanted a new house. We were living in Winter Haven at that moment and we decided to drive around looking for new communities. We made it all the way to Dundee. We saw the sign for LGI Homes and stopped in. As soon as I walked into the office, the service, the way the sales rep treats the people and the way they work with you, just convinced us to stay there. From the very beginning, our consultant said that he was there for us and would help us throughout the whole process and he kept his word. He kept up with us and helped us throughout the whole thing.

Daniel was really responsive and great. Everything was fine as well, but there is one thing I'm not happy about. When I looked at the home and we got the keys, we found a couple of small things that needed to be fixed. We addressed them to a person that I've seen once and for one hour and we were told they were gonna be repaired and fixed. No one's ever showed up for that though. I called and he never answered. I didn't bring the matter to the office yet, but I would love for the issues to be fixed as soon as possible. Other than that, I am satisfied with LGI. I didn’t wanna make any extra repairs, so we went with a new build and now, there's no more work needed to maintain it. I would recommend this neighborhood and the reasonable prices and nice finishes. The quality is good and we love the community. I am working on some improvements right now for landscaping and irrigation systems, but it's not something crazy and I'm having fun with it.

I had an awesome experience with LGI. I went with a new build for longevity. It's something that I wanted to leave for my kids and family without them having a headache. I had to treat myself as well, so why I would I go with an older home and redo things when I could just buy a new one and just do it? I'm a supervisor for a management group, and one of the residents on a property where I work was telling me about LGI. I went by myself to go ahead and do some research and I went up there and talked to them.

When we did the inspections, I told the contractor exactly what was wrong with the house, and he didn't do anything to fix anything. He told me he did, and then he didn't. We moved in, and the house was the same. There were little details that we told them we didn't like and he said he was able to fix them before we moved in. He cleaned the corners to make it seem he fixed some, but he really didn't. There was this big piece of wire in my backyard. He told me he was gonna cut it, and I said cut it, but he didn't. There were also a couple scratches in my walls, and he didn't fix them. I was trying to reach out to get the information of the tile from the house to know the name so I can purchase it, he never responded to me.

Hoping to have less issues to deal with, we went with a new build and Carl was very helpful (still is). I would call Carl and email and text him when I had questions and it was a great experience. What I did in the beginning too was I read some reviews from other folks and it was scary and frightening. Of the things they were saying, they mentioned how when something went wrong, nobody was ever there to fix it. We've had a few minor issues, but we've always had someone to come. When we first moved in, we didn't have a refrigerator, but that was our choice to go on and move forward without it being there. The quality of the home is good. I didn't know if we would’ve been able to have any input as to what we wanted, but I guess not.

When we purchased the house we were sold a great story. BUT the truth comes out. No rain gutters on your home, keys to the elevator, let’s just say it’s not good like scary not good, mud piles under the carpet that they just layer carpet on it, nail strips under carpet at every door way not tapped down, major cuts on bare feet, the water that pours into your home every time it rains, hear me, Every time it rains, you have to squeegee your lower floor, or else water will turn into black mold, the 2 year old sidewalk is falling apart from the waterfall that flows over your door way every time it rains, the mulch lays scattered everywhere, homes look like pig pens out front.

When you go with a new build, everything is new and you have a warranty, which kinda adds a little financial security to the purchase. I really got in depth with LGI Homes. I went to the website. Back when the company was finishing up the developments in Winston, I started doing more research. My experience with my LGI home consultant went pretty well for the most part. There was a change because they're no longer at the office. I was in the dark a little bit due to COVID. But I did find myself in the dark sometimes in between processes, as far as just staying updated, with phone calls and the closing date. And about giving me a heads up on the next process, keeping me updated or helping me set the expectation on what's next, there was a little bit of breakdown with that.

I was browsing on the internet when I saw LGI Homes. I read some of the reviews and I made a phone call. I spoke with a sales person, Tiana. She was so motivational, so I went on and decided to try it out. She helped me tremendously. She's straightforward. She'd tell you everything you need. She even motivated me when I was thinking about giving up. So, she does know her job. I really enjoy working with her. She's very good at what she does.

I was looking at older houses and in the areas that I looked in Houston, there were none available. There were some but they didn't give me the look. There wasn’t the wow factor. I was riding one day and scrolling through Facebook and LGI Homes popped up. Alberto was so nice and it was hard to say no to him. He was extremely helpful and gave me the comfort in knowing that I would be taken care of. I love my home. I'm still kinda iffy about the area but the build, the quality and all of the things that my home gives me is comforting. I'm at home and it's my home. That's how I feel when I'm there.

LGI Homes is the best. I like the setup of the house, the location, and the space so I went with them. My rep was Angela and she was great. She helped a lot. She answered questions. Even if I'd send a message at 10 PM, she’d still respond. The quality of the home is amazing. My wife and I are loving it. We brought some friends over to come into the house and they really liked it. The amenities are really good too. We're still doing some touchups in the house but it feels great to have a house.

I bought a new house because I didn’t want the trouble of having to fix things right away. We’ve been here just a little over a year and we’ve had issues since the 2nd week of moving in. So the 2nd week of being here we assume our washer overflowed and flooded the upstairs. I say assume because we moved the washer to the garage and have not have a problem since. So during the time we were attempting to dry out our new house, we noticed that we were still getting a pool of water in the living room. The carpet had been stripped so there was only concrete floor remaining. Come to find out there was an issue with the siding that was allowing water to come in whenever it rained. So after going back and forth between LGI and our insurance company, we were finally able to get this fixed.

LGI's zero down was a thing for me. I went with them because of that because I didn’t have the money to put a lot of money down at that time. As far as the home, the workmanship could've been a whole lot better. The work that has been done on the house could've been better because it needed to be redone. I have a door that leads to my garage that was damaged and they just still put it in. There are some things that need to be fixed like doors repainted from water drippings. In the bathroom, it's the same thing on the walls. I showed the superintendent and he said, “That's kinda normal.” But that's not normal. These are drippings on the walls from them putting too much paint on the walls. The purchasing process was nerve-racking. There was too much stuff that I had to go get, and then what was so bad about it is it would always be something else. Some things could've been streamlined more.

If I could give negative stars, I would. We were sold the “dream” of a re-do, re-start and do-over. What we got was mold infested floors, a major water leak through faulty back door, 2 weeks upon move-in. Now? They won’t work any warranty claims. At all. So, we’re left with severe mold and sealed up water drenched/soaked drywall at leak wall in the home. And, my health is affected greatly, as well as my poor cats. I’m horrified as I sit and contemplate foreclosure due to mold infestation and cost of remediation left on our own to figure out. In our brand new home? Really? Yes, brand new. It’s destroyed. Flooring, and the bashiQa drywall areas. Behind baseboards and mold into the home badly. They were not required to make it right. We were left to look at what we can prove!??? And, clean or removed‼️

We passed by LGI Homes and the rep was very good. I got persuaded while I was talking to him since I was in the process of getting a resale house. Matt, the branch manager, was very helpful when he was holding the tour of the house and our orientation. That was very good for me because I didn't know anything about houses. Plus, he was very patient. The LGI home community is very simple and the amenities are fine.

My wife was researching different builders and companies, and she came across LGI. She then started doing the research. The rep was amazing and cool. He let us know upfront what to expect and everything went according to what he described to us as far as the process. I never felt like I was kept in the dark. I like everything about my new home. I came from an apartment and this is our first home. It was more space. I don't have anyone living above me or right under me. The home is still brand new to us and we've only been here a month. I haven't seen anything wrong. We’re still getting used to it and we’re still settling. We haven't had any chance to say that we wanna change anything and everything seems good at the moment.

I bought a house and I thought I was going with Veterans First. I thought that they were affiliated. I learned that they're not. I love that my LGI home is a new one. We’re the first ones in there. However, I gotta do some work on it. The thing that I don’t like about it is that the landscape is all full of holes in the back. I don't have enough backyard space. Then I gotta fix this lawn and make it flat. That’d make my backyard flat. My wife or anybody else cannot walk through there 'cause they might break their ankles.

We’ve lived in the neighborhood just away from LGI. We were looking out and we were driving down the road, and we found it just by looking. It was nice, so we got it. With the circumstances of COVID, the purchase process went smoothly. We liked the space, the flooring, the big front yard, the driveway, the kitchen patio set in the back, the big backyard and the tall ceilings. Everything was what we were looking for. People come by the house and look at it. They love it.

I wasn’t expecting the best of the best!! Tricia helped us every step of the way. The communication was impeccable!! I wasn’t expecting the outcome to be 5 stars!! I have always dreamed of receiving 5 star service, well, my dreams may come reality. Will I recommend them?? Of Course. Great builders. Amazing service!!

We worked with Ron. He was personable. He told us all about LGI Homes and showed us the properties. The quality is reasonable and that was one of the main reasons why we went with LGI. We like the layout of our home. We also like the neighborhood. Everything seems to be working fine. The contractor stopped by a day or two after we moved in and answered some questions and scheduled an appointment. One of the cupboard doors wasn't fitting properly and so he said the next time a cabinet guy came out, he would contact us. He did and he ordered two new doors for us already.

I work in Texas City and I was driving around, seeing the lagoon and going through that neighborhood. I saw LGi Homes and I liked it. I'm a teacher and I don't know when I will be going to another job. So, buying a new home can sell quick as well. The rep was awesome and we were impressed. The house was already built when it was shown to us. We liked it and went with it. Aside from its location, which we liked best, it’s very quiet and cool. It’s a very good home and it was one of the best decisions we made.

LGI Review (Stratford Monroe NC). LGI does not care about the people buying their homes. Salespeople are misleading prospective home buyers, and LGI as a whole is not making good on the things they say they would do. When me and my wife bought our first house we never thought we would be dealing with as many issues as we have. It has been a nightmare. The first supervisor told us on signing day that he scheduled someone to come out to fix some drywall they “messed up” beside our master shower and no one showed up. Next when our garage door fell apart, we were told by a different supervisor that they would be in touch with the framing company who used nails instead of screws to put up the door, and that never happened either. This was before COVID.

I chose LGI because of the price. The sales rep and the guy I met with to do the walk-through were great but it took three weeks for LGI to finish the home. It was almost done when I saw it. We have issues with it because of the texture and paint. It is very sloppy craftsmanship. Plus, it is bare bones. It only had one ceiling fan in the master bedroom and one in the living room. The other three bedrooms didn't have a ceiling fan. Somebody would be coming out who is supposed to correct the issues. Being that they had COVID here, it has taken a little longer to get everything done but the work order is in force.

My wife and I both chose to go with a new build. It's better for us and anyhow you take it, you get more for your money in a new home. At the end of the day, you're the first person who's gonna live in that home and everything is gonna be up to standard. If you buy an older home, you don't know what happened to that home in the past years before you owned it. My wife heard about LGI Homes, probably from her mom who's buying a house also, and we've had a good experience with them. We just moved in, and so far, everybody has been so wonderful to us, including the person that sold us the house. His name was bill and he was an awesome guy.

We wanted a newer house but everything in our price range was just not new or just incredibly small. My sister-in-law took us and showed us that house from LGI Homes and it was exactly what we were looking for with the open floor plan and all the rooms upstairs. But they said a couple things that didn't actually happen. We were doing our final walkthrough. We noticed that at the side of the garage door, the motor was smashed and the cover was broken. We put in two tickets to have it fixed and no one called us. It'd be nice if they would call us on it 'cause it had been over a month. The consultant also told us we would have a blue tape walkthrough to fix any imperfections. But that, apparently, is not a thing. The quality of the build is great other than that garage door motor. And then everything else has been perfect. I thoroughly enjoyed all of it. Also, the community is great and everyone around there is really cool. The neighbors are quiet.

Price was the main thing that we got home from LGI. I like their process ‘cause that they have the lender on-site like we can apply for the loan on-site. That was a good thing. I like the layout. It's spacious, only that one of the spare rooms is too little. When my daughter is going to be teenage, that will be an issue. Also, I was hoping the master closet was bigger. Ana-Maria, the home consultant, was great and very patient ‘cause with me, it took her a while. She knew when to address me or my husband. At first, when I came back in November 2019, I said that I didn't like it. Then after a couple of months, she contacted my husband and said that they have other models and was saying that maybe I would like it. I came back in June and I liked it. So far, I like the community because it’s quiet.

I was looking for builders, and I was looking specifically for a house that had a bedroom on the first floor with a full bath. LGI met our needs. Everything went smoothly during the purchase. We liked the open floor plan. It was mainly the bedroom and then the area is a walking area. We really like that it had walking trails and gardens.

I didn't want to buy an older home and then right when moving in, something underlying would have to be taken care of. A new construction home was a better choice for me. Everything was already included in LGI and I didn't have to pay anything additional for upgrades with it. Steve was the best. He was very helpful from the beginning and very knowledgeable. Every question I had, he answered and made me understand everything better. I really enjoyed working with him. The construction manager, Adam, did the walk-through for my house. All the materials looked like very good quality. I like the space of the home. Everything is so spacious, even to the front and backyard. The community is nice so far.

My experiences with LGI Homes employee is horrible. They take you as an idiot and try to take full advantage of you because you're a first time buyer. They are not honest like they say they are. Never in my life have ever seen anything like this. Oh by the way it's in Iowa Colony Texas, president and management should look into this because now I would never ever go there anymore and I will tell every friend of mind the awful experience I have at LGI Homes.

I had liked the areas that LGI Homes was in and the styles of the houses. Everything was good during the purchase. I worked with a wonderful guy. He was very knowledgeable and he pretty much explained everything on how it went and showed us our options. He was a very friendly guy. I like everything about my home so far. I like that the rooms are spacious. I love the marble countertop. The backyard is nice size, too. There's not that many families yet in the community, but it seems peaceful.

Everything went well with LGI. What we were looking at ended up working out. The rep was totally ready and did a good job. He's very professional and took us through the whole process. He got us our house which we really like. We like the layout of it. We like the kitchen and the living room layout especially.

We began our home search here in Colorado because we're still currently in Colorado. We were looking at a new build here and decided that we did not want the home again. We're told we should put money down, and it will be no problem. It would be completely fine in the event that we changed our mind because the home could be resold. So we did that. We tried then to terminate the contract, was told that we could not despite the paperwork that we signed to do as such. We’re military. So we got ordered to Georgia, and came across LGI again. We're like new people, “It'll be fine. Let's just try it.” So, we did. We were able to use the downpayment that we used here in Colorado, which I thought was very good. We already have invested money, so it was awesome that we didn't have to put down a downpayment again. That aspect of it was really good.

An LGI house is very well-built and it's a great new home for someone that's just starting out. I would recommend them to anybody. We already had an older home and, at this stage of our life, we wanted a new home. We liked the style of the homes and then we liked what was put in them, especially as a spec home. They're built very nicely and now, we're happier. The one that did the walkthrough was awesome. It was G and he explained everything from the outside to the inside, every little detail. The representative that sold us the house was wonderful as well. We still talk to them today. We stop in there and visit.

My real estate agent told me about LGI. The rep I worked with was very helpful. He was pretty informative. I’m really impressed by the quality of the house. I like the layout of the backyard. The community is really good, too. And as a workaholic, I wouldn’t reach out too much but it's a nice community from what I've seen so far.

A friend of mine bought an LGI Home in Colorado and referred me to them that way. The home consultant that I dealt with was fabulous and kept me up-to-date on the progress of the build. It was awesome. I haven't moved yet but from what I've seen, it looked fantastic. I got the full walk through, and it looked great. The whole process was way easier than I had even anticipated it being so. Everybody that I worked with was fantastic. So, from Charlotte, who essentially sold me the home, to loanDepot, to Miguel who walked me through the house, it was fantastic.

My aunt and uncle live in Luckey Ranch and I found out about LGI through them. With the way the house looks, for my new house and then till an older house, I went for a new build. I talked to Brian and he was very energetic about his job. He explained a lot of the questions that I had and I was comfortable with him. Also, I love the house, but I don't like the fact that there's carpet in the dining area where the table is supposed to be at. You put your table in an area where it should be hard floor instead of carpet. I like the community as well. It's very chill and we have neighbors who are to themselves.

I was riding through Windermere Pharmacy and there was a brochure they handed out about LGI. I went with them and everybody was real pleasant. The rep explained everything in detail. They kept me up-to-date and worked with me real well. Even when I decided that I wanna give up, they hung in there with me. The quality is nice. The house stays cool in the inside and I like that.

Looking in the area that I wanted to purchase a home through Zillow, particularly for USDA eligible properties so I could buy a home with 0% down, LGI was right there. The rep, John, was very friendly and professional. He stayed in touch throughout the whole process and we had great communication. We got a great-sized home and exactly what we wanted. The build has good quality too. However, I’m kinda disappointed in some of the ways that they cut expenses out for themselves. They only put a ceiling fan in the downstairs bedroom. They only put a certain amount of sod down on the property. They didn't fully put sod down on the whole of my backyard. Part of it is just straw that they threw down, and it looks horrible. It screams cheap of them to me.