LGI Homes Reviews

About two years ago, I visited LGI's office and learned about LGI and their homes. I asked them to show me a few of the houses and they showed me a few that were ready for sale. I liked the way it was designed. Unfortunately, at that time, I didn't have the down payment so I had to wait. I like that the home has a separate office 'cause I work from home. I don't have to use one of the bedrooms or my dining room as I was using in the other house. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean.

LGI was affordable and it was an easy process. I went in for an appointment and we went over the specifics. The rep told me about the program, what they offer and the history of LGI. He also told me what I needed to do and it went from there. He is a very good people person. Even if I thought the question was little, he was still there to answer them. No question was too small or too big. He was awesome. Going with LGI was the best decision I ever made. It was the easiest homebuying process I ever did.

LGI Homes offered me what was in my budget. I didn't have to be stressed out for 30,000 down payment and a closing cost. My experience with the person through LGI that I first got in touch with, Devon, was pleasant compared to my first home that I bought over two decades ago. He was willing to listen and not just be focused on, “I want to sell this house.” He asked me the different qualifications and I sailed through it with flying colors, other than having a huge down payment. I did not feel rushed or pressured. Devon was willing to talk to me 24/7. He was willing to answer questions in places where if the underwriter requested certain things. He and Tina were very kind and client-centered more than most people I’ve come across.

LGI Homes paid all but $1,000 in closing costs of my closing. I purchased two homes and worked with two different people. One of them has been better than the other but they have been very responsive. They get back to me very quickly. The process has been good, except the landscaping was not taken care of before I bought it. I'm responsible for the landscaping after I own the home but they should have given to us a home that had landscaping that was alive, so that I could take care of it from there. There's still a dead tree and it's been about two weeks. There's a sod that was dead when we got it. They should have made sure we got delivered landscaping that was advertised on their website.

I like the modern look of the home and it’s got a nice layout to it. However, we're having problems at the end. There's a broken toilet that they installed. It should not have been installed to begin with. There's a dishwasher that’s sitting crooked. There’s some trim area that has some gaps in them. There are some things that need to be addressed and should have been addressed last week, but I've still yet to get those taken care of.

I was fantastically surprised with how nice and easy everything went with LGI. Everybody actually communicated with me very well and I'm very pleased with the quality of the build. I like the size of the master closet but my wife didn't like that it didn't have an entry that was not through the bathroom. Other than that, she loved it.

Our LGI Homes consultant, Ben, was very good. Other than he’s a little pushy, we were very comfortable with him. Now that we closed the house, we have a few outstanding issues that were promised and it's still in the works but we're waiting.

I like my LGI home a lot. The only thing that we were kind of thrown off a little bit was there's no shelf in the laundry room. I spoke to the project manager and he said, "I guess LGI stopped making that or stopped putting those in." So, that was a bit confusing and we were disappointed there but that's something we can do ourselves. There are some things that they have to go back and touch up on with how we spoke to the project manager. Other than that, we're pretty happy. I've been to LGI in the past, and I wasn't ready yet. But once we really got involved, we liked the perks. They covered the closing costs. Those things were pretty effective. The salesperson that we dealt with, Stanley, was pretty cool. It was a rough ride to get here, but it worked out.

I initially went to another builder, Lennar, because their prices were a little lower. But when I walked in, their rep was so rude to me. I said, “Let me check out LGI. Their price is a little bit higher, but let's see where it goes.” So, I went in there and they welcomed me with open arms. I felt so comfortable in there. My salesman was awesome. He was so funny with every little thing. He had so much confidence. I had gone through a bankruptcy, and he was like, “Well, let's just see. You never know.”

The home buying process with LGI was very easy. Manuel talked me through everything. Then they kept me updated on the process of the house. It was great. I love the home and I like the community. I've been recommending people to LGI.

LGI pays the closing cost if you go to their programs and I did not like that. It’s not very equitable in doing business when you have to go through their channels to get all the benefits. I had to get outside financing and I wish I had the same benefits. I had to come out with money out of my pocket versus if I went through their lenders, it would have been paid for. But I was 100% comfortable working with LGI.

My rep was good and the process was thorough and smooth. There was communication and they checked with me pretty often to let me know whether it was good news or bad. My rep kept in contact with me pretty well. I had direct contact with Bill and Gavin, the loan officer. I would just either text or email them the question or any concern I had and they would respond in a timely manner.

We were under contract with a builder and LGI bought out our original builder halfway through the build. They canceled all of our contracts and repriced the house $200,000 higher. That was not great but we still ended up purchasing through them. We started in January 2021 and ended on June 30th. The process took a year and a half.

This home is nice and I like it. It could have been a little better, but it's good enough. After buying the washer and dryer, everything was connected by professional guys. In the morning, my wife went to flush the bathroom and the water was coming out. It was flooding the second floor. When we called the manager there, nobody knew what to do. This was a Sunday morning. The county of Pasco came in and they tried to burst the pipes open but they couldn’t. They said the builder and the plumbing company that services LGI Homes and does all the plumbing. One of the plumbers said, “I told these guys to clean everything out because the workers were dumping cement in the pipes.”

LGI helped us a lot. They were tremendous, especially Kai, Mark, and Linda. Everybody in the office was great from the time we came to say we might want to do it to the time we moved in. They even got us a cake that was awesome. The cake was great. Everything's going smooth, so far. LGI had a promotion going on where they gave us all the stainless steel appliances, and then they covered our down payment and we paid the closing cost. I was like, “Yeah, that's a win-win situation right there.” We have a Samsung refrigerator with the tablet in it and we included that with our old house. So, we definitely lucked out to get the refrigerator to be part of that package. It's very exciting. In the beginning, we did have a few electrical issues, but they came right out on the next business day. It was over the weekend and it wasn't an emergency. When the tech came, he fixed it and we haven't had any issues since then.

The whole experience with LGI was wonderful. Everybody helped me out. It didn't matter if they were the actual seller. They were all very nice and trustful. I love my new home. My favorite feature is the layout, which is exactly how I pictured my home. So, when I found it online, I had to go get it. It was hard looking for a home and we struggled for five months. So, it was amazing that I found a home that I would like because the other homes that I was looking at were used and weren't up to my expectations. So, this home is past my expectations. It's beautiful. The wait was stressful but it was not even LGI’s fault. It’s the construction. I’ve recommended LGI to my friends and if they want to go ahead and look into it, they can. I bumped into hard reviews online with LGI. It was not just even them but anything that's new builds. You get confused if it's the right thing or not. But I'm very glad I didn't listen to it. I overlooked that and I'm so happy I went for it.

I had an agent show me a house, I made an offer and I agreed to pay the price they asked. I haven’t had any issues with the quality of the build and I like the community but the closing experience was bad. I had to pay an extra $1,200 more than I expected because the closing cost was misrepresented by the party that represented LGI. The agent for LGI who did the final walkthrough wasn't very knowledgeable. I knew more about the house than he did, which was weird. I asked him some questions and he said he didn't know. He should know that.

We were supposed to close on a certain day but it took LGI a couple more days to close. But it went well. I like the home. I just have some problems with the yard work. They didn't do anything for the drainage. So, when the water drain, it made holes in the yard. They keep saying they’re gonna send somebody but it's been over a month and nobody's been here. The water is just draining. The sod is in place but the water’s been washing the dirt up under the sod. I have big holes in the yard. It is frustrating and it's going into my neighbor's yard. I hate that, but there's nothing I can do.

It's much easier going with LGI Homes. Everything was smooth. Eve was the one who did all the loan information. She was very pleasant. The community is still developing. Everybody’s still moving in. And the neighbors that we have, so far, seem very nice. I like the area. It's very quiet.

The only criticism I would have is that LGI Homes had to delay the closing several times because they weren't finished with the construction. It all worked out in the end, but it was a little unnerving. They originally quoted us April 29th, and we closed on May 20th. We’re still having some painting and a bit of work done on the home. One of the reasons that the closing was delayed was there was a curve and one of the walls from some sort of design fault that they had to redo. Other than that, we liked that the home was a very nice size. The layout of the house was also nice. We liked the location of it. Next to some wetlands, so it wouldn't be too closed in with houses right next to it.

I chose LGI Homes because of location and price. Also, the rep was great. I did everything sight unseen and she stayed in contact with me the whole time, kept me up to date on the construction and made it easy. We have a nice little park and it's a nice small community. It's only 30 homes in there.

We did the application process with LGU and once approved, they recommended that they could get us in the time that we needed to be out of the place we were currently staying at. They were attentive to everything and were moving everything right along. We didn't get any pause or any negative vibe from them. That was why we relied on LGI for our first home. We love our rep. Everything about him, like his knowledge of the homes and the area, was good. We told him what we were looking for and he saved us the last one. My wife fell in love with the house he showed us last.

I was looking online and I saw a home. I contacted my Realtor to find out and she told me it was sold. I kept looking online and my Realtor told me the house was on the market again. LGI sold the house. I was very disappointed because the air conditioner was not working. We only did one walk through the house two hours before the signing and everything seemed okay. When I started moving on the next thing, there was no air conditioner. I had to contact the emergency number. Someone came out and tried fixing it. He left the next day. When I came back in the morning with more stuff, the unit was not working at all. It felt like a sauna in the house. I had to call the repair person again. When he took off the padding that was put on the tubing, they were all kinked and the air was not working.

The process was very easy and convenient. The employees made it very easy. We worked with Molly and she turned it into a very easy and really enjoyable experience. I like how organized and laid out everything was and how they went over all the financials with me the first day so I would know what I was getting into. It's a pretty great home. The customer service was great. I was able to contact them at any point in time with any questions I had. I'd definitely recommend LGI Homes. I really enjoy the features of the home. Everything's perfect the way it is.

Good customer service is all that we've gotten. We had a couple of little hiccups which were expected. Other than that, the experience went fairly smooth. LGI Homes did a good job. My contact at LGI kept me up-to-date with what was going on and how things were processing. I'm having some landscaping and flooring done and a little upgrade in the shower. It seems to be coming together well.

LGI walked me through the process and made me more comfortable. I was kind of iffy about it because it was a big purchase, but they made sure I was comfortable. We talked numbers before we even looked at the house. So that helped. It was all around a good experience. Leon is a great guy. He was the one who showed us all the numbers and talked to us to know if we were not looking at staying there this long. It's a lot of money but it appreciates in value. He's well-experienced in the home buying industry because he’s had multiple homes and also rented out homes. We're still in contact with him today and it's been months. So anything that we need, we still go through him. He's been super, super helpful the whole way through, even now.

Our experience with LGI was good. The construction manager was very good and very responsive. The closing was smooth. The only issue is they said everything will be set up, but there is no internet provider yet. They don't know when it is coming. The subdivision is finished, and they sold the homes, but the utility part such as the internet and phone are not available yet. All the other aspects are really good.

I went with the new build because the old builds were pricier with the market the way it is, people coming from California and they're overbidding on everything. First week I've been here, it has been all right. There are still little touch-ups on paint that LGI Homes needs to come do. That was disappointing. Before closing, they never contacted us about coming and walking with an inspection with them to see what was needed to be done, and what paint. Some of the doors still need to be sanded down a bit where they got the paint drops on some of the doors. But it looks good. Just the quality of it being a two-story how home, hard to get furniture up into the stairwell to put it in the bedrooms. You can't put a full-size box spring mattress up on it. There's no way of fitting it in there and turning it to take it upstairs.

I was looking for an investment property and I got home from LGI. The sales rep is good at responding to emails or texts. But one thing that I found is after the closure, they should do a little bit of a better job for people investing outside of the state like when to change utilities and all those details. I'm from Minnesota and I did not get that proper service. They may say they have the documents in the packet, but I'm remote so they have to send those to me through email.

Kiel, the salesperson, was helpful and very good. The home is an investment property for me. So, it's neat to be in the right location at the right price range. Interior-wise, it's all good. The price had gone up quite a bit, but that’s the market.

I wanted a new house and there wasn’t a whole lot of other options as to what we were necessarily looking for in a style of home that we would have wanted. So, we got in touch with Quinton, my home seller from LGI, when we walked into the office and he started explaining everything and how the home buying process was simple. LGI takes care of a lot of the closing or all of the closing cost. And being an in-house lender, the approval for loans is a little bit easier. He told me that there was a lot more stuff that they help take care of. Quinton, did a good job. He and Philip, the lending agent, were the two reasons I bought the home. They did everything they possibly could to keep me satisfied and their customer service was exactly where it should be and where you would want your workers’ customer service to be.

With LGI Homes, everything went faster than I thought it would. We had a good experience with everything. Our home consultant took us around and showed us different houses until we found the right one that we wanted. She was friendly, patient and very knowledgeable. The quality of the home is great. There are a couple of little things that they're working on, but it was good. The community is nice and quiet just how we like it.

Kristen was very responsive. If she didn't know an answer to our building questions, she went to the builders and got us an answer within a couple of minutes. She made the home buying process super easy. So far, the community we live in is pretty good.

Being a first time home buyer was a big step for me and my family. We all was super excited about the change and was very to be apart what seemed to be a very nice beautiful community until... We closed 11/30/21. 2 weeks later our home flooded from upstairs to the first floor. The communication with LGI was very poor. They didn't want to assist us in the beginning because they blamed us for the backup which was later confirmed that it was indeed the builder's fault. I has was forced to use my homeowner's insurance due to LGI not responding in a timely manner. Here it is 6mths later and they refuses to fix all the other issues in my home that under warranty. They claim I forfeited my warranty when the issue at hand was on LGI. These houses are put up so fast. They are not worth the price. They sell you a dream only for their personal gain. I'm thankful for my home but I know this could have been better.

Our experience with LGI was good. Everything was really fast and professional. I moved from Seattle to San Antonio and I contacted them from Seattle. I asked if I could fly over to take a look at that and they said yes. Unfortunately, that didn't work because my plane was delayed. But the salespeople provided me with this video conferencing. They showed me the house over the internet. I saw every single thing and it was a really nice experience. The quality of the home seems fine. There was one problem with the windows, the frame was a little bit wider than the window itself. But they pointed it immediately. They said there was this issue, and the next day, people came over and they fixed it.

They were very informative and on-point. The communication was flawless. Anything I needed, they were available. If I didn't reach them, they call me back within the day. It was a great experience. It was flawless. The time frame worked out perfectly. But there are a couple of things that I have to reach out to LGI and see if they're gonna come and fix it. The master bedroom carpet needs to be fixed and they said they were gonna come, but they never came to check it out. The manufacturer of the flooring company said they were gonna come. They contacted me and they said they were gonna come but they never showed up. So I gotta reach out to the contractor and let them know that they never came to fix it. Also, the mirror in the guest bathroom needs to be changed out. There's a tree in the back that they said they were going to remove and that hasn't been taken care of. I haven't gotten any update on that yet.

The price of LGI Homes was reasonable for a new build. The rep I worked with, Marlena, was very familiar with the house plan.

We entered into a purchase agreement with LGI Homes in April of 2021 with an estimated close date of October 29th, 2021. Our lot sat for four months with nothing happening. Finally we were notified that the sales person that we were working with was no longer with the company and our house was never scheduled to close in October but December instead. Then they blamed it all on supply chain issues due to Covid. So thousands of dollars later we closed in January and moved into an incomplete house.

The reps at LGI were good. They answered all my questions. Anything that came up with or my retailer came up with, they were quick to answer and helped out through all the process. If there was something that they knew off the top of their head, they responded immediately. The quality itself of the build was pretty good. On the front door, the deadbolt lock's just fine, but the latch for the doorknob doesn't make it all the way to that hole. You can close the door, but unless you deadbolt it, it will slowly start to swing open.

Christy, the person that we were in contact with, was very informative. She was always emailing us on any updates or any documents that we needed. If we had any questions, she would always reply back quickly. LGI Homes made it very easy for us. We were in the market for a couple of months and we've always had negative stuff happening as far as purchasing a home. But this was very quick. It was an easy process and everything was great, from our builder to the person who's in charge of doing the walkthrough. They always respond to us. If we have any questions or something that we don't like, they fix it quickly.

LGI Homes is by far the nicest home builder in our area. The rep was very personable, knowledgeable and good all around. The only thing is my cat is freakin' huge and he tried to jump up on part of the counter and broke out a piece of wood.

Matt was the one that we worked with at LGI and he explained everything well. He wasn't very pushy at all about anything. There were a few oversights before we closed but other than that, it was fairly good. There were just a few things that were not in good shape afterwards and I'm working on submitting a warranty claim. There are some minor things like a screw sticking out at the baseboard.

It was a very good experience with LGI. The rep helped me out so much. I also like the quality of the home. There is a leak in the front yard, but that's the only issue I've had. I’m satisfied.

Working with LGI was very straightforward. They sent me information via email. The numbers looked good. They had pictures of the home, but I don't know if they were the actual pictures of the homes. I was trying to request more detailed information about the home like pictures inside because I was buying the home from another state. There weren't a whole lot of pictures available to me. That was a little bit of a bummer. I don't know what the yard looks like. I don't know the front.

I'm very unhappy. I closed on the home on April 24th. At that time, it was agreed that they would fix the front door. The latch on the front door needs one more bolt because the whole handle is loose. The master bathroom doorknob has fallen off. In the laundry room, there's no drain for the washer. I like the home. It's well-built. It's just some of the details are not hanging out there. I've complained and I've told them I'm unhappy. I've talked to Ulysses and Devin, the salesmen, and they told me it would get done. But I was just out there yesterday and it's not done. But buying the LGI home was easy. It was very flexible and wonderful. The construction part in getting those repairs on the home warranty, no.

I like the LGI home that I got. But the materials being used are a little bit of lower quality. If you see the carpet, it could be a little better than whatever we got. But other than that, everything looks good. Also, Nick, the rep, always has the answer to whatever question I ask them.

I went through the walkthrough and the stuff wasn't done when I moved in. I've been trying to get it done and I haven't accomplished that yet. But now, I'm back in Minnesota, so I won't be down there till next winter. I'm hoping that the things that need to be touched up will be touched up because I've tried to get ahold of them a couple of times and the rep hasn't responded. But the quality of the build is good.

I signed the contract with LGI way back in November of last year and by the following week, I was hounded by the finance team asking for information, which I uploaded. Then I went out of the country and there were no communications or updates. One month before the close process, I was once again hounded for information from the finance team, and then the builder told me, “Oh, you have your close scheduled for this date. You should be ready.” It was a large amount of money. You can't expect me to come up with hundreds of thousands of dollars just in a month or a week. Most importantly, I'm an investor and I don't live there. So I had zero time on there during the time of construction. The rep that I worked with was good in the last three weeks. But he was completely incommunicado for a period of almost four and a half months.

I dealt with Rick and he lied. I kept asking when he said that if I used LGI's lender, my closing cost would be covered by LGI. But that was completely false because the $1,000 that I put towards escrow did not go towards my down payment, it went towards closing cost. So in fact, they paid all but $1,000 of the closing cost. He never even apologized for giving me false information. He was just very defensive and he was rude about it. But Luke was great. He told me that he had to go by what was in the contract. He was the one who let me know pretty well into it.

Everything was good from application to closing. It all went smoothly. We like the LGI house. It's nice. A couple of little things here and there, but nothing's perfect. One of the laminate floors had a chip on it. They came to replace it, but they made it worse because they're peeling up so I need to get in contact with them. I also want to get the AC checked out because it gets hot in the master bedroom.

Picking the house was irritating. When we looked at the houses the first time, we liked a house because it has a backyard backed up to the woods. But unfortunately, somebody put money on it. We ended up going with another house. We were kind of in the middle of the process and the first house we liked became for sale again but it wasn't offered to us. We had to do our own due diligence and I found out that it was available again. But by the time I got to ask about it, the mortgage rates have gone up. We weren't able to get the house that we actually wanted. I’m sure there was a couple of day window there where it could have worked out, but everybody else dropped the ball. Other than that, the signing was pretty simple and I didn't have to negotiate the price. It was a quicker move-in, too.

The rep was very friendly, thorough, and like a one-stop-shop place. He told us we had the option of working with an agent. But we opted not to just so we could get into the home. There weren't that many left. And they took care of everything, our mortgage, title, escrow. Also, he seemed trustworthy. My husband ended up taking him out to lunch. Even after spending an hour with him, he said, "If you want to think about it, you can come back tomorrow or next week. I'm here." So, no pressure, but we ended up going in contract that day.

LGI Homes has a good starter home for anyone looking to start a house. Working with them was good as well as the quality of the build.

On August 31, 2020, I bought a house from LGI Homes located at **, which had the following construction defects that needed to be fixed under the LGI Homes warranty. I submitted a request for these repairs, but only two of them were fixed. They already closed the requests, even though, I’m still waiting for the kitchen floor and the carpet repairs. I have been trying to get in contact via text, phone call, and email with the manager and his manager who were in charge of the construction, but I have been ignored.

Steve was the sales rep we had an appointment with and he seemed like he was out for our best interest. He let us know about the benefits of as far as lending and going through their lender or their preferred lender. We liked his personality and his care for what we wanted. That was why we decided to hang on and wait for this new build. As far as what we were looking at at the time, the houses that we were looking at already needed stuff. The roof needed be done. They already had people that lived there. The walls had to be painted. It was a choice between things that already had to be fixed versus getting into a new build, which was only $40,000, $50,000 more and not having to have that hassle of needing something right away. The builders have a structural warranty so that was a huge benefit. It just seemed all around that the benefits were much better going with a new build than a home that's already been built.

The application was an easy process. We just waited 30 days for the loan to be processed. They were pretty helpful and they gave me a heads up on what I needed and the information they needed me to provide them with. The home was a move-in ready. I didn't have to wait six months to get the home built. But there are some things I disliked with the home. Our staircase going up was narrow. I had to have the builder look at it and see if he could figure it out. He was dumbfounded too and he had to scrape off the walls in order to get the thing up there. Other than that, everything went well.

The reps were reputable people. The communication was okay but I didn't like the idea of having to constantly check my email because I'm busy too. Outside of that, everything I asked was answered.

They responded immediately and the rep was really nice. I love the layout and color of the house. The quality is nice.

My rep was very responsive. He provided great customer service. The process was great and the house looks pretty decent. The community has a decent amount of amenities as well.

Manny, the rep from LGI, was quick on the responses. The quality of the build could have been better though. There were some mistakes right away. When I first used the garage door, it didn't work but that got fixed within three days. Then, some of the light switches weren't calibrated properly. You'd have to have the entryway light on in order to turn the garage door light on and off. But they were just some minor stuff. Living in my new home is great. It's only a house full of six people, so it's nice to have peace and quiet.

Everything was smooth and we had clear communication during the purchase process with LGI. Anytime I had a question, they were able to appease me. If they didn’t know the answer, they pointed me in the right direction. We’re still moving and hopefully, today is the last day. The hot water heater had to be replaced so that was the first seven days of calling and having to request someone out. But LGI responded quickly.

The build is of good quality. Jordan, the rep, was good at communication. He sold it well to us on the tour. We ended up not getting new carpet and it didn’t look very good. But after talking to Jordan, the manager of the construction site came in and ended up getting us new carpet. So, it was taken care of. I'm satisfied with the amenities and I’m comfortable with the community. It's been a smooth experience with LGI.

Everything was great with LGI but the lender was awful. She was unprofessional and didn't communicate well. The process was delayed because of things that she didn't supply and she didn't tell us what was going on. We had a closing date and she didn’t tell us that we would not be closing on that day. She was terrible. But everyone else was super awesome. The quality of the build is amazing and the size is perfect. The bathroom is literally the length of the living room. Thus far, everything’s been wonderful. Although we had trouble with the lender, I knew what I had to do and when I spoke with her manager, she stepped in and took over.

We toured the house and liked it. The reps were all very nice. The community is good. We met our neighbors and we liked them.

Purchasing the home was very smooth and easy. LGI made it very simplistic. Also, they were more fair on per square footage in this area. I like the foyer into the entranceway of the house, the split of having the option of a shower in the master bedroom and then the bathtub in the guest's room, the backyard patio, and the basic open-floor concept of the kitchen and living room. But I was trying to get in contact with both lines for the home because I'm curious as to why they don't have blinds installed with the home if they already had one of the windows with blinds on.

LGI offered a lot of great things and they helped us financially. They met every single one of our little standards that we had. The rep we worked with was great. He answered all of our questions. He was very thorough with everything. When my husband and I were debating on his team, he said, “You know what, let me give you some space.” He actually stepped away to let us discuss further and in private. So he was very respectful. It's a very beautiful home. It’s so much easier being able to be you inside your own house, and I love it.

Ryan was very helpful. He helped us throughout the process. Closing was good. LGI was very accessible and knowledgeable. So they kept the process pretty easy. It was also very quick. There was no delay for any reason. So it was nice. But we got a complaint from the internet guy. They run coaxial cable, and apparently, no one runs coaxial anymore. But other than that, the home has been good.

We worked with Michael at LGI and he was pleasant to deal with. He wasn't pushy. He let his product sell itself and he had no problem selling it at all. Also, they were able to give me the best deal available. They did everything possible to make sure that it happened and that we were able to get into the home in a reasonable amount of time. They did a fabulous job. We're all moved in now and we were able to have solar panels put in on top of just getting a brand new home. We didn't expect to be able to do that. We're sitting here and we are delighted.

They had three houses available, we looked at two of them, and then, within 30 minutes, we put an offer down. Then we were contacted every Thursday going forward while working with the loan process to get approved. The purchase went smooth and we've moved in now. The quality of the home is good but there's a few things that need working on, and they're working on the requests right now. There's an outlet that you can't plug anything into. There's a gap in the garage. There's even carpet that wasn't put in properly in my office room. So we are waiting for that to get done. But the community is nice. It's close to where I need to work and it seems like everyone that's moving in there is pretty friendly or is safe to live nearby.

I had pretty positive treatment from LGI and they were very communicative. They made time and anytime I had questions, they were very happy to answer. They're very open to people like me that buy their first home.

There was no proper communication from day one, including the sales agent. Everyone didn't communicate well. When we tried to communicate, they never responded back, including the manager. Also, they didn't give proper enough time between the orientation and the closing. It was just one and half hour gap that they gave between the orientation and the closing. Every time the manager threatens me by saying, "Do you want the house or not?" They said, "We cannot change the closing date." They also said clearly, "It's up to you. We have a lot of buyers. Other buyers are waiting." The sales agent and the manager threatened me a lot of times. I asked a million times about the closing date and they never disclosed the closing date. They would say roughly sometime end of this month.

My agent, Aaron, was professional and considerate. Working with him was great. The quality of the build is very good.

LGI Homes aren't move-in ready. They're just new builds. We've done a lot of cleaning since the construction crews did the final walkthrough with the construction manager, Ethan. I've been in the construction industry before, so knew what to expect. We had the carpets shampooed before we moved in. We also scheduled an air duct cleaning as well because there's quite a gunk in the air ducts. Other than the cleanliness factor, we haven't really had many issues. There was a small issue with the garage door that wouldn't close yesterday, but I was able to get that taken care of.

I had a really good experience with the rep. We can reach him and he's very flexible with the time. He also gives really good information ahead. And he's very helpful. LGI is a good business.

The quality of the build is good. But it could have been a different material. For the flooring, instead of vinyl sheet, something like vinyl plank or a hardwood could make it more appealing to the buyers. Also, the carpet needs replacement. Other than that, for the price point, the home is reasonably good. On the PR side of things, everything is great.

The process was simple and easy, but with the demand in the market, there's nothing we could say on anything. Even as simple as when I wanted to change the closing time from 4 o'clock to 3 o'clock, they said, “No, because we have too many closings.” Whatever timelines the builders put in, there was no flexibility. It was not monetary flexibility or negotiations. The discussions went like, “Okay, if you want to do it right now, do it. Otherwise, you may not be able to close that.” The quality of the home is good, so I'm real impressed. There's no question there. There were a few items that were not completed before closing, but those are very small items. Those were listed in the process, and they're taking care of it. I will highly recommend LGI.

It was very convenient. The LGI reps were very flexible and worked around our schedule. We were comfortable with them, and the quality of the build is pretty minimal but okay.

We saw the house and went for it. It was already ready, so there was not too much of communication needed back and forth between the process. We had a home inspection done, and the reports came out fine. There were some issues that were encountered, but overall, it was okay. The only thing I would definitely suggest is having grass either on the front yard or the backyard. That would be a good addition to be done for homeowners, and it's something that should be taken care of from the builder itself. Overall, the experience was fantastic, especially since LGI had their own lenders that we could work with. That eased out the process of getting the financing done. If I look back though, the interest rate that was offered from the lender was on the higher side, which is something that should be definitely looked into.

The rep was wishy-washy. She wasn't the best, and I never got straight answers out of her. Pretty much the whole experience with LGI wasn't very good. They could improve on their communication, lying between different departments. Also, it's a nice house, but there's definitely some touch-ups that need to be done. I gave LGI a list of stuff that needed to be done before closing and majority of it was not done. I'm still waiting.

Bill the rep was good and very sincere, and I felt very comfortable. The ceiling height of the build can be better than what we got, but besides that, it's good.

The rep we worked with was good. He was responsive and answered all the questions we had. Our LGI home is good as well, but it's not great. There are some of minor things that they may need to include as per their standard. For example, in the master bath, there is no drawer or anything for towels. Also, the sprinkler system is the minimum thing that everybody is expecting nowadays for any house, and that is not included. Even as an upgrade, we didn't get an option to install sprinklers for the house. When you build a house, it is very important to water your lawn. Moreover, if you want to hire a person, that is another headache for us.

Tyler sold me the home, and he gave me some good information. He also gave me an option, and I could make a better choice, but I didn't. I don't like to stay close to the power land, so I didn't select the one that's a little too close to it. I got the second best option, which is also okay. I like the backyard, and everything inside the home is good. It's big, so we have enough space and everything works good so far. I talked with a few neighbors too.

The communication was excellent. Any time I called, I could get the rep, Jason, on the phone. If I couldn't get him, he would call me right back. The LGI reps were always very courteous, nice, warm and easy to talk to. Whatever we were concerned about, they got to it right away, so it wasn't frustrating at all. It was good. The quality of the home could have been a little better if we would have been allowed to choose some things that we wanted in the home. However, the rep told us from the outset that we wouldn't be able to choose anything, so we knew we would have to change things once we got in here. There’s quite a few things we're gonna have to change to our taste. I'm not fond of the stove and having the linen inside the bathroom. The sinks in the bathroom are way too small as well, and we're gonna have to change that and put in double sinks.

I viewed the house and ended up loving it. But the salesperson that I talked with gave me some bad information. The pricing they gave me was on the high side where it's excessively high. I couldn't afford it. So I had a good finance guy at the time and he said they were giving me wrong information regarding property tax. He looked into it and the amount he told me was a total of $600 in difference on a monthly basis, which I could afford. So I got the right information and a commitment from my financer that was going to be within my price budget. Then I signed and gave the earnest money for the house. But as soon as I signed and gave the earnest money for the house, everything started changing.

LGI had the best price, the best location, construction, and that is close to my work. The rep we worked with was good. Accessible at all times for any problem or situation with my house. We were very comfortable working with him. The quality of the house is also good.

The salesperson we worked with at LGI was very uncooperative and unprofessional with how he spoke to us sometimes. Lots of miscommunication, threatened to drop us to go to a different client if we weren't willing to cooperate better. It was horrible. The home buying process was hard because we went through their loan-affiliated LGI Mortgage Solutions. They didn't notify us that our loan had come in and out of closing several times and they never told us until a couple of days before we were supposed to close the first time, estimated closing. They also told us that the loan wasn't good enough and that we had to get more documents. It took another couple of weeks for them to get closing through. So, we closed an extra month longer than the estimated time.

The whole process was a little bit faster than I expected. It was 30 days or so. I've been in the home for a month and the quality is good. There's just one cupboard with a really big crack on it. Other than that, everything was okay. I like the place and the environmental community. I have started talking to a few of my friends about LGI and showed them my house if they were interested.

I was referred to by a friend who was actually looking into LGI. We ended up getting the same person that worked with my friend and he was awesome. Through about seven months of going through the experience of trying to buy a home and looking, the gentleman we worked with was the only one that took the time to get to know us and what we were looking for. He was really personable and we were really able to connect with. I absolutely love our home. We have two children and the yard is giving them their space. I love the fact that my kids can go outside and play and I don't necessarily have to worry. I also love that everybody seems to want to communicate. They want that community where others look out for others sort of thing, which I love.

We like everything about the home. But we don't like that there are a little bit of repairs that need to be done. When we moved in, they said that they were going to get it done, but we haven't seen anybody to back us up on that and to help us out with that. But I like the floor plan of the home. I like the neighborhood a lot. We worked with Cynthia and Tina and they were amazing. The communication was very well and they're very nice as well.

I got their model home, which they put up for sale and marked it down to 14,000. It seemed like a good deal. They said that the home warranty for 10 years would start from the sign of the lease date. It makes sense to have that at a slightly older home. But during the conversion process, they left a couple of things unfinished converting from their LGI office to the home. There are a few pending items that aren't covered under warranty, but that are needing replacement, and we haven't received them yet. The only other major thing was I had found a lot of tiles and sheetrock in the upstairs air vents. I'm guessing they didn't check the air vents when they redid the flooring. I was a little bit upset about that. I vacuumed it up.

Our consultant explained everything. He was patient. He did a good job. It's a big house and we got everything that we wanted. The community is awesome and the amenities are pretty good for the budget.

LGI's application process went all right. It's a little bit iffy right now with the whole warranty ticket situation, but it’s slowly getting taken care of. I feel, overall, it wasn't too bad. I've already contacted them and put a couple of warranty tickets out. I guess I just had to resubmit them online when I had a written agreement. I thought it would be taken care of with the written, but I had to put additional ticket stubs when going to their main office and explaining why it was going on because it's been over two weeks.

The application process was fairly easy, smooth, and quick. The sales agent was knowledgeable as regards what we were looking for and the whole process took about four months to complete. The home is good quality, too. It's a standard housing and for a growing family. All in all, I would highly recommend LGI Homes.

Everything was smooth with LGI Homes and there was good communication back and forth whenever anything was needed. All deadlines were met as well. Every date that they gave me ended up being the right date as far as the construction being finished, closing date, and walkthrough. All of that stayed the same throughout the process.

The process with LGI Homes took longer than I wanted it to, about a month extra. I was told that I was going to be done with closing then I got a completely different closing date, which pretty much inconvenienced me because I had to ask for an extension on my apartment. But that's life. I also wish I could’ve gotten a tub for my house, but no one gave me that option.

LGI Homes was doing first come, first serve and they weren't doing a bidding war. That was important to me. Plus, I'm a real estate agent, so I understand the importance of paying what you see on paper. My rep was Io and he was very friendly, honest, and upfront. I felt very comfortable working with him. He knew his product and about LGI Homes. I bought a basic home as a rental and for a starter home, it has almost everything. There's a nice park, basketball court, and basic upgrades in the home. After I bought the home, I sold another three to my clients.

It's been a great experience with LGI Homes. The process went very smoothly and quickly, and I was very surprised. It took less than 45 days. I came in to view the property and put in the application that day, and I was contacted by the lending officer a few days later, and went right to underwriting process. I was glad that most of the paperwork was electronic, submitting tax returns and pay stubs and all the other income documentation. They gave me a closing date on the day that I first saw the property. The quality is great too. It's a basic home, and I like that fact that if I wanted to customize it, I can do that on my own. The only drawback is the backyard, which is pretty bare. Overall, LGI homes are affordable and quality builds, and I love the buying process, and having the closings covered is a plus.

We like our LGI home. We haven't moved in yet, but we've been staying there doing simple things back and forth. I don't have a problem with the home overall. A light by the garage and then some screens for the window are on backorder. The only thing I don't like is they're not giving me a timeline. But as far as the person that helped us get the home, he's been helpful throughout the whole process. Even if I call him right now, he'd tell me he's gonna look into it. So overall, I don't have a problem with LGI and its representative.

My experience was a bit up and down. At a point, it felt like, “It's this or it’s nothing.”. But we worked that out. We gave feedback at the closing. Because it's a big purchase and you never want to feel pushed. And when we were negotiating with the lender, we had a better offer, but LGI Homes wouldn't accept an outside lender. They were, “Will you work with our lender or we take it off of your hands and we put it back on the market.” That was the only issue that we had.

LGI Homes helped with closing costs. We only saved up so much. And when they said, “Well, we help with the closing costs,” that caught our eye. That was like a blessing to us. Because we wouldn’t have been able to buy a home if they hadn't helped. They were the most affordable for us. We would have liked to have been more in, not too far out. But over here, it’s very peaceful. We really love it.

We saw signs that LGI offers a quick move-in and zero down. Plus, the home was in a neighborhood that we like. Customer service was very helpful. The home buying process took a little long and it was a little stressful. But everything went well. Our home is perfect and we love it. It's comfortable and the community is quiet.

We liked the floor plan of LGI Homes and the cost was about where we wanted to be. The home was also in an area we wanted. Everybody was super helpful wherever we needed help. The process was super easy compared to the first house that we bought. We like our new house. It's perfect for our family. We also like the park that's close to the house. Our part of the neighborhood is still being built out. Once that's done, it'll be better. But it's nice so far.

LGI had a zero cash down policy. We decided that with that and for a sure way of getting the newer home, we went the LGI way. Our rep was really friendly and showed us a few different houses. We decided on the one that was best in our price range. We were able to think over it for a day then we came back the next day and put the offer down. After that, the process was really simple. They answered the questions we had quickly. I had family come out to review the final walkthrough for the house and the contractor wasn't available. LGI made it work with the contractor so he could come and show the house, which was nice.

The realtor was great. He explained the process and showed a couple of maps. Then we went to a couple of the open floor plans to view that. But trying to understand when we could schedule the final walkthrough was challenging. That was a little frustrating, just because I'm a planner, I have a day job like they have a day job. But I can't get work off as easily as maybe others can. Also, some of the products with the build are inferior. My doorknob has fallen off a couple of times and I've only been in the house about two weeks. Other than that, I'm very pleased with where I ended up.

I bought my home from LGI 5/2019. Southwood Reserve Townhomes in Atlanta. And from the start there were issues, I should have stay away. I had to sign 3 different contracts as they kept moving me. Then I did not receive the down payment assistance of 10K due to bonuses which I didn’t receive every year, they kept telling me things were ok etc but it wasn’t. Started the process in Nov 2018. Fast forward to getting my sheetrock inspection will needless to say they came in only paint certain rooms not all them, you can see all the settlement nails, there was what seem to be a leak and in the kitchen, I addressed it and I was told someone would reach out, but nothing. In my living room there is a dip in the carpet that was never fixed, all my flooring is bubbling up, in my guest bath all the caulking is coming away from the tub. So I have big gaping gaps.

LGI was good. The overall service and the overall performance were satisfactory. We got a new build, and the quality seems good.

The home consultant was misleading. He was just being a salesman and lying about certain things to make it sound better. The upstairs stairs is not properly measured. There's also a couple of little minor details that I've noticed. But for the most part, it's a brand-new house. In the end, it is what it is.

I'm happy with the amenities in the community and the build is good quality. I had some paint issues but it was taken care of before I moved in. The construction crew was friendly and helped me out, and the consultant was nice and did good at communicating. She gave me video updates every week. Doing business with LGI was all good.

Everything was as good as it could be from application with LGI up to closing. It’s dumb we can't have a shed though. HOA said no.

The purchase process with LGI was really fast and our consultant was very nice. We were friends after the purchase. Also, in terms of buying a house, it was one of the easiest ways to do it.

LGI Homes finds the cheapest and quickest way to make a buck. This includes lying to their buyers, not following through with legally binding documentation, hiring individuals who have literally been told “just act like you know what you’re talking about”. They lied to us for weeks while we were waiting to close, did not fix one item from inspection before closing, and here we are one year later still fighting to have warranty claims fixed. Save your money and time and go somewhere else. It is not worth it.

LGI was the most affordable for what we were getting and our Realtor was good with the whole process. It went smoothly. We’re a military family though, so we haven't even stepped foot in the house yet. But overall, the experience has been good.

The customer service is excellent. Elaine was my agent and she had a prompt response. The community is good and the HOA is providing pretty good. The only thing I didn't like is that we don't have a swimming pool in two of our locations, in Princeton and Ponder.

A few things to consider before buying with LGI.

I came to know that LGI Homes pays for the closing cost. There were also some features that I liked, like the granite countertop, and the warranty. Also, the cost was reasonable. I purchased my first one, so I knew everything about LGI and it didn’t take me long to decide for the second one. I talked to the sales manager. Any questions that I had, he responded on time, by text message. They gave me all the information about what lots were available. The one I just purchased was under contract and someone decided to pull back. And it came back in the market. They sent me the information. I put the deposit right away. It was smooth. I trusted LGI. I could believe whatever they committed or promised. I closed both property remotely and on time, and everything is accurate. It's a gated community and a nice neighborhood. It got rented right away, nice tenants so far. It’s a good experience. I'm very happy about it.

LGI had good service. I like everything about my home. It's very nice.

LGI Homes lie about everything. They had zero communication during construction. Once we finally moved in 4 months late, we found trim missing from a closet. Drawer and cabinet fronts randomly fall off. My house keys only work on the front door. Door knobs constantly fall off, including the front and back doors. Downstairs won’t warm up due to the drafts from doors and windows. I have no window screens. I am not a first time home buyer and I’ve never experienced an ordeal like this.

Everything went pretty smooth, except the loanDepot. They don't answer emails and calls. If they can pick up immediately and answer their questions, that will be great.

LGI is one of the better choices and better range of prices that we wanted for the square footage. We decided what we like and the rep explained the process. I always felt like buying a house would be complicated and lots of people told me it's stressful and arduous but we experienced the exact opposite. We decided to go with the preferred loan people with LGI and I felt like that really helped the process because they worked well together already. It was very straightforward.

Larry was a bit pushy. He was very adamant on us using their lender and their title company. He constantly kept bringing it up after we had told him we were going to use our lender. He didn't seem to like that answer. When signed the documents, he made sure to point out everything that we did not get through LGI Homes by not using their vendor. After that, we spoke with his boss the rest of the process and everything seemed to have gone a little bit more smoothly there.

I bought a home from LGI and closed on January 31st with a contract that stated that deficient items would be tended to within 14 calendar days of closing. It has been 22 days and I have the following problems with no communication from LGI builders/Terrata on when they will be completed (including but not limited to the following):

The application with LGI up to closing took two months and everything went well.

In November, my husband and I bought a newly build house from LGI Homes in the Spring Ridge community of Spring Hill. When we first looked at the home, we asked the salesperson for LGI Homes that was showing us the home how big the backyard was as we wanted to possibly put in a pool. He took us out to the backyard and walked what he told us was the property line – which he indicated by where he was standing, was 28 feet from the back of our house to the back property line. We were pleased with that size yard and he agreed it was plenty of room to put in a pool. After we moved in, we decided to just put in a 20’ x 20’ patio. We contacted a company who then proceeded to work on getting the permit. They called us to inform us that we could not put in a patio that size because our property line was only 11.5 feet from the back of our house.

Shannon, the rep, was very good. She explained a lot and took us around to different models and I was very happy with how she conducted herself. She wasn't pushy at all and wasn't trying to sell us the house. She was just showing us the house and the house sold itself. I like all the walkways in the park. It was well thought out. LGI did a very good job of selling the house. The process that we went through was very neat and organized, and we even closed a week earlier than what they said that they were planning. I was very happy with the whole process and I had a very good experience with LGI.

We used the VA loan and the loan process itself was a little bit more difficult than normal. But LGI made it easy. There were some painting issues though as well as some plumbing issues two days into the move. Our microwave was broken when we moved in and it still hasn’t been fixed. Also, the carpet was torn. The house was pre-wired with Centric internet, but the whole street, the outside cables and the fiber optics, were not laid. So, we're still waiting to have internet. We were supposed to have it on the 1st but they have not started with laying the internet. We are trying to be flexible and patient with the internet. The contractors could be better. There were little things that we asked for repair such as the outside outlet. It was crooked and not sealed correctly. Also, there were chips in the granite. Still, we like the size of the house and the neighborhood.

We have a couple of issues in the home. One, the garage door doesn’t stay shff We could hear it when it raises back up. It’s got something to do with the sensor. So, what we have to do, after we let it down, it’s just switch on the wall, we have to lock it. Then in the kitchen, if we turn on the pantry light, the kitchen light will go on. You have to sit there and flip the switch and keep flipping it until it comes on. But that shouldn’t be hard. Nonetheless, I will still recommend LGI.

LGI's price was right for a brand-new home, for under $300,000. They also were veteran-friendly. They’ve been super helpful the best they can. We know that they're super busy but whenever they get the chance to help us on anything, they're always willing to help. I'm most impressed that we felt important to our rep, Chris. She gave us weekly updates as best she could and made sure that we felt that we weren't being forgotten. We would recommend Chris to anybody. However, going to our brand new home, there were still a lot of missing components mixed here and there. LGI could do better in getting ahold of better people to do their builds. But we appreciate how quiet our community is. We also appreciate how everybody keeps to themselves and try to be as respectful as possible.

I'm a first-time homebuyer and it went pretty smoothly with LGI. I feel that I got a home above what is probably out there so I feel good about it. Also, the amenities are exactly what I was wanting. I definitely did not want a pool. We don't have a pool and I'm glad about it.

My experience with LGI Homes was less painful. Marie was honest and patient. Kevin was real good too. The home is good but it has lot of things that need to be upgraded. A couple of my stairs are warped and need to be replaced. I have reached out to them but they haven't reached back out to me yet and it's been about a couple of weeks now.

The application process at LGI was great. It was fast. They were nice. They made it easy to understand. They gave us time to read through it. Buying a house is a bit daunting. But they really made it approachable. They didn't confuse us. They were upfront about everything, like the costs. We're really happy with the house. The house looks very nice. We've made a few touches of our own and it's just been great. We enjoy it. Backyard space is amazing. There's also a lot of space for cars. The location is super nice, very quiet. It's also right in front of the highway, which is super convenient.

I've had the LGI house for a year now. I like it. Everything went pretty well. The price was definitely the driving factor. It's my first time buying a new house. It was easy for me not to have to compete with other people putting in bids. It was straight to the point. A new house that comes with all the appliances, it has upgrades on there, too. I went under contract in December and I was already in the house by January. The person who helps me out, Shannon, was really good and polite. She made the experience really good for me. I saw a lot of reviews on the website. There's a community where a lot of the other homeowners complained a lot about other situations. But for myself, I never saw anything drastic. Every warranty claim I put in was resolved soon.

Purchasing the home was a smooth process. It only took a month, and we went with LGI Homes' lender. We’re satisfied with the home. We like the build. It has been minor things. But when we put in for repairs for the warranty, they don't communicate with us regarding sending someone out or what their intentions are to do about it. We submitted a formal complaint to the Better Business Bureau where their Vice President of Construction reached out to us specifically to handle a situation that took six to eight months to rectify. However, they advertised they would pay a year for the homeowners’ association fees. And we signed the contract that day with that advertisement and they decided not to uphold it because the closing date was after the ending window.

The gal that helped us was fantastic. Extremely knowledgeable, very professional. She was a likable person, seem to be friendly. For this price point for this LGI home, I'm very happy with it. There are a few small things that are neglected and I kept filing online to try to get them handled. They've come out a couple of times and corrected a couple of things. But there are still a couple that are being ignored. For example, I just got a guy come out to check my garage door because it was so noisy. He said, ”He didn't bother to bolt in the top of your garage door here when they built your house. They didn’t set up all the safety features.” For example, if your car's coming down on a child, it's supposed to stop and go back up. That didn’t work. It would have gone all the way down to crush somebody. I have two little granddaughters. So the garage settings, I had to hire somebody to come out and fix all that.

Kim, the rep from LGI, had a great attitude and told me everything I needed to hear. She spoke very highly of the company and the home. The community is quiet and I love it.

Our experience with LGI Homes started off great. We spoke with our sales guy and fell in love with what is our soon to be home. This was just about a year ago. Our house has not been built yet and there is zero communication unless we we reach out to our sales guy for an update. I understand that there are setbacks that cannot be controlled, however, our closing date has been moved about 8 times. Our lease was up at the end of 2021 and at that time we were told that our closing date would be a month after our lease ended. We didn't renew our lease because it don't make sense to if we would close a month later. A family member graciously let us stay with her until we close but she is selling her home so our living situation isn't ideal. I would appreciate more communication and honesty about the setbacks and updates about what is going on. We signed contracts end of March 2021 and we don't even have the concrete slab down.

LGI is supposed to judge on your credit score, but they could at least try to give you a chance because you don't know what happened to the person and how the credit got bad. It took a while to get it, but we got to it. Medina, the last person who helped me, was good. I was going through some rough periods and she never gave up. She tried to do the best she could to get us into the home. I like the new home community and I am 100% satisfied with the amenities.

The first time we went to LGI, I didn't know what reserves were and I learned about it. They got it together and then we went back to them. This time, it was good to go. Maria, the rep, worked hard to help us out and get the house. She motivated us. She called and checked up on us when we didn't have the house and we were going through the process. So, we appreciated that. Most of everything, as far as the inside of the house, was perfect. The only thing we had a little problem with was the driveway. Right now, we are waiting on the concrete. They redid it and it held water more than it did the first time. So, they gotta redo it again. I'm waiting on them to give us a call. And they apparently were supposed to fix the landscaping, but they didn't. The community is quiet and I would wave to the neighbors, but I keep it moving. I have a happy wife now that we’ve settled in. I did it for my family.

Ayo was a really good salesperson and did a pretty good job of showing the home. He was really hands-on and friendly. There's still a couple of things that need to be done, though. One of the big things I was worried about was a lot of standing water in the back. There was a lot of snow on the ground when I was shown the house when I signed and when it melted - plus it was raining - it didn't seem to drain away really fast. But when I went out there today, there's no standing water anymore. It drains fine but I was a little concerned about that. But I've already talked to a landscaper and I'm not gonna wait for LGI Homes to get it done. Also, it would have been nice if there's finish grading in the backyard, especially when you know somebody's paying over $540,000 for a three-bedroom rambler.

LGI offered what I was looking for in terms of the number of bedrooms and total square footage. The process was cool but the quality of the home is probably a little less than the quality of the home that I've had previously.

We were moving to the area and LGI was available for us. We got a home that was within our price range and we were pretty satisfied with the general layout of the house because it was all one level. We've always had two stories in the past so a single-level home was nice for a change. It's just that we're military and we had to buy the place virtually. There were discrepancies in the home that we called out over the video like the trim on the bottom, a chunk missing out of the baseboard, caulking done around the tub, and missing shutters on a window.

I like my new LGI home. It's well built. I like the design too. I also like the rep. He was great to work with. He kept me updated every Thursday. He would call me and tell me what was going on, so I always knew what was up. They still need to come and fix the doors in the house though. Most of them don't close and they put the bathroom door in the master bedroom backwards. The lock's on the outside of the bathroom. Also, instead of putting blinds in one room, put them in all of them.

I liked the value for the price in square footage with LGI Homes. The rep took care of me. Their preferred lender was bad though. Also, the countertops are not the best looking ones and the carpet is really cheap. Their vinyl plank is really nice stuff. They could have done that more throughout the house instead of mostly carpet.

Your home is your number one investment, I have been told since I was a child. I have purchased and sold a few homes and recently my husband was transferred to Florida. We began looking for a townhouse in the New Port Richey, Sea Forest Townhomes area. First we found FS By Owner and then considered the new build with LGI. (Ironically my daughter is also building a new Townhouse with Lennar Homes, so we are able to clearly compare the different company's customer service capabilities.) We were preapproved with our own Lender before we began but, LGI insist you interview with their Lender as well. Not letting you know that they "hard pull" your credit multiple times. (We even asked the 'hard pull' question up front!!) This should have been our first sign but, we are stubborn and continued forward. We put down a deposit on 10/25/2021. The foundation (and I believe 1st floor) had already been set before the deposit was made.

I'm not a big fan of the rep anymore. At first, he was great. But his communication wasn't there. We were supposed to close on a Friday. Tuesday, we haven't heard anything so we went back to the office and they said it had been pushed back two months. But the build quality itself is great. The construction manager was informative and helped us call out like paint touch-ups. We only had two small little paint things to fix.

The process with LGI was good. The appearance of the home is good too.

So far, everyone's been great. I started off on Zillow and called the number on file. Mario answered the phone and he was awesome throughout the whole process. He took my call, did the prequalification, and sent my information over in one week. Then that's what started the closing. I applied on October 24th and was approved the following week. It was pretty quick. The rep I worked with, Mario, was awesome.

LGI Homes was the only affordable option. I called their number that they had online to try and set up an appointment with them. Someone called me back from LGI in Belen. We set up an appointment. I just met with them and I signed a purchase agreement at the meeting. The application to closing took seven months. They actually had to build the home, and they had at least four months worth of delays.

There's been quite a bit of problems in our new home. The bathtub and the shower were hooked up backwards, a couple of our doors didn't latch and the cabinet was cracked when we got in the kitchen. That hasn't been replaced yet. The cabinet's missing a piece on one of the trim pieces that covers up a hole. That also hasn't been fixed yet. A week and a half after we moved in, our sewer backed up. They did snake that, but they're supposed to camera it tomorrow to see what's going on.

The people who sold the house to us were awesome. We dealt with Ed. He has been super helpful, kept us up to date and would call us often and let us know the status of the house. We signed the initial contract to buy the house back in March. Because of the COVID and my building supplies, we didn't get in until December. So, that wasn't fun for us, but we're in the house now and it is great. We haven't had any issues. We like the living room, kitchen and dining room area. I love how open it is. We've never had a garage, so the garage was a big plus as well. Go for LGI Homes. We had a great experience.

The whole experience with LGI Homes could have been improved. Originally, I had an 11th of November closing date. I understand with today's materials market, it might have been pushed back some. However, it's pushed back multiple times. In which case, I finally closed on the 20th. Then, the roof had major issues that needed to be corrected before closing. There was a host of other small things that I found throughout my initial walkthrough, which shouldn’t have been scheduled because the home wasn't ready. Following that, when it finally was ready and I was able to inspect the property, it still had quite a bit of stuff that needed to be done. The exterior grounds are still in disarray with construction debris and other materials. After closing on the 20th, I was informed that the initial punch list I had would be taken care of within a relatively quick time. I have yet to hear back from anybody regarding the ability for a punch list to be taken care of.

The application process was great. The closing was pretty quick. The house is of extremely good quality. There are a couple of things that I want to contact the builder for but I don't now if it's under the warranty or not.

It's really disappointing that there was so much pressure put on us. We were told that, “If you can't close by the end of the year, we're gonna have to move on to somebody else,” making me cry about it, and then my house is not even done. I'm having to decide whether I will wait to move my things in because they're still gonna be making a mess or move my things in and have to clean everything again. I was told everything would be perfectly spotless but it's not.

The LGI home we got is good. There are still some things that need to be fixed though. There was some paint mess. Also, our master bedroom door frame is chipped, so they have to come back out and reframe it. But with the holidays, it's having to be put on hold. But their customer service was good. Everything was really excellent. Bobby, our sales guy, was good and then the loan officer, Christie, helped us out a lot.

They were very helpful. They kept us informed of any updates. I also like the space, the home, the office and the timing.

LGI got me in quickly. The neighborhood is good and the quality of the home is decent. Overall, it’s pretty good.