LGI Homes Reviews

My first experience with LGI Homes wasn't really good. This first location sounded like they were trying to do predatory lending towards me. The rep was like a used car salesman pressuring me. The person wanted me to send them money but didn't want me to verify it. That made me suspicious and nervous. I pulled out of the deal. They didn’t care where I got the money from at all. Also, one of the salesmen at this location where I had a bad experience with had a misleading ad about renting homes. I wasn’t exactly ready to buy a home. When I got to the location, I noticed it was homes for sale.

We wanted to move during the summertime before the kids went back to school and LGI Homes was the one who was gonna have us. But had we known what we know now, we wouldn’t have gone through them. The closing date changed six times. We went from a closing date of July 29th to finally close on August 30th. We were renting, so we had to be out of that residence on August 31st. LGI was upset with us because we were upset with them because of our current situation, and they lacked compassion. I did my part and everything they asked for, they didn’t have to ask for it twice. If they asked for it that day, they either had it that day or the next business day.

I want my own place that nobody else has been in. Also, I don’t wanna buy a home and then have to worry about something going out. My friend referred me to LGI Homes. Thomas, the rep, was a nice guy. His people skills and ability to connect with people impressed me. I had gone to another builder first but I didn’t like them at all. Their salesperson was terrible. So, he was like a big difference. When I had questions, they either gave me the answer or gave me the number to somebody that could give me the answer.

We were looking for an older home, but it was just very competitive. And so, we kept driving by, and we’re like, let’s just see what happens. And then we just went in LGI Homes, and we got qualified. Their rep was very helpful and nice. His name’s Mike. He was very outgoing. We were in the office the first day for two hours. And then, it took two and a half months for the house to actually be built to be moved in. And then, signing the papers was pretty fast, too. We were only in the office for an hour. We pretty much like everything and we’re grateful for us to be able to get a new house. I only wish that they did grass in the backyard and a sprinkler system.

We've never lived in a newer home, and we figured that choosing to go with a new build would require less maintenance upfront and be move-in ready. We got a flyer in the mail from LGI Homes and we liked the payment options. Their rep was really helpful, really nice and informative. She told us a lot about the neighborhood and we really got along with her really well.

LGI's $1,000 down payment made me go with them. But I'm very unhappy with the house and with all the empty promises that were given to us. One of the worst experiences I've ever had was with talking to LGI and dealing with this whole process. Their sales people didn't know what they were saying. We were told that we could park on the road the first day that we stayed there. But we had a $280 tow bill because our vehicle was towed and no one told us that we weren't allowed to park on the road. Also, they gave us a bunch of paperwork to sign. We signed the paperwork saying that we got the HOA letter, but we never got the HOA thing, which states that you can't park on the road. And then the house is not built good. There's so many little defects and it's not good at all. It is the ** home I've ever seen.

The LGI Homes rep that I worked with was phenomenal. He listened and took me to different places. He let me choose, and then whatever I chose, he told me about it. Everything was good. I like the quality of the house. I'm enjoying it. The community is nice and quiet. I like it.

LGI Homes looks like they have nice house, but as a new owner living here for over a year. It isnt as nice as they portray. The walls are crooked, laminate floors scratched up and tore, parking situations not thought out with the people in mind. Absolutely no parking at the La Vergne, TN location. Dealing with local police trying to ticket residence in the neighborhood because the builders dont meet the local standards. Had issues with the local postal office not wanting to deliver mail due to mailboxes not being set up to local standards. Issues keep arising and as a resident we are left to figure out the problem LGI has left us, because the company just wants to throws house together real quick, sell them and be done with you. My advice is to talk to the local residents about the issues you will be taking on buying at a LGI Home location.

We put in an offer on a previously built, occupied home within Sherman Hills of LGI and it was rejected, and they did not lower their price. So, as we were driving around the development that we were looking at, we were seeing signs saying, "$1,000 down" and so we went in there and talk to them to see what it was all about. When we sat down with one of the sales representatives for LGI and they walked us through the process of everything, we decided to go more on the newbuilt route than buying a previously occupied home due to the fact that it was basically the exact same thing, but everything was gonna be brand stinking new, not lived in, whereas the previous house where we put an offer in, we were gonna have to replace the carpets and the normal wear and tear things. Also, it was more financially beneficial for us to deal with a newbuilt home.

My father heard about them from his friend, and then we went and try to look at it. Then we called, the home consultant came right away when we noticed some little problems, which was really nice. He took the time and always made sure that my parents understood. He was just very thorough with everything, which I really appreciated because I wasn't able to attend the walk-through. So that made me really happy. My mom and dad were both telling me how nice he was, which was really great. My father likes the place, the length, and the land is so smooth. Around here is very good, too. I love the interior because it's very uniform, especially upstairs. It's the way that my family and I like -- a straight hallway with bedrooms left and right, which is really nice. It's not too zigzag. So, we're really satisfied. LGI Homes is amazing.

The people from LGI Homes were very helpful. The home consultants were very professional, explained everything in detail, and if we had any questions, they answered. We're first time home buyers and I'm very happy with the quality of the build of our new home. I didn't see any defects. We're still in transition, but everybody in our community seems nice.

The neighborhood was in the right place for us, and we looked at LGI Homes before, so we knew the quality. When we walked in with them, it worked out really, really nice. It was real smooth and we never were in the dark. Every question was answered and we were confident. We dealt with Stan and he was great. I've recommended two people at work to go talk to him.

I bought a house from LGI HOMES IN November 2018. I was pleased with overall performance of Company. I’m experienced in the field of home remodeling and Construction. The house was built quite well as to my opinion. Better than most others. They go to extra effort to do quality work on most everything. My only complaint are their concrete contractors. They used inferior quality concrete and is cracking in entire driveway. I spoke with the LGI Homes and they sent their inspector. He is stalling on repairing the driveway. My one year warranty is expiring in two months. There are multiple driveways having to be replaced. Too many to count. I feel he is stalling until the warranty is up and then will use that as his excuse not to be liable.

I went with LGI Homes because I liked the house. I liked the models and it was a cute neighborhood. It was also close to work. I worked with my realtor during the process and in the beginning, it was a little hard communication-wise. But once we got that settled, it was smooth sailing. We got everything done. There were hiccups in trying to get the closing date, but they ended up getting that settled. I had to have them come back and fix a lot of things after we moved in but they fixed everything that I asked them to fix though I still have yellow bags on the smoke detectors that was never taken down that I can't reach myself. The builder, Mitch, was really good about following up with me. As soon as I put in a warranty claim, he was on top of it and got it taken care of.

We had a good experience with LGI. I like the homes that they were providing at the price point. Rocky, the home consultant I dealt with, was very nice. She was knowledgeable about the area, too. They always answered the phone, answered every question, so they did really good. We like the size of the house. It’s spacious. We also like the amount of property that came with the home, as well as the location -- it's well-manicured. However, they should give us more options on picking the paint and possibly upgrading some things, like if we wanted to change the appliances up to stainless steel or rugs to tile in the bedrooms. If we could have that option, we wouldn’t have to rip up new stuff. Still, we love it and we’re very happy. We would recommend them

A brand-new house seemed like it was expensive, but it was affordable at LGI Homes. My realtor found the place and it was the only place I could afford and it was nicer. Home consultant Zack did awesome -- I stay in touch with him as well. The process was pretty simple and it was good. His flexibility was impressive. Every time I text him or call him, he would always answer right away. However, I was informed the cable connectivity was good to go. And I was going to move within a month and they haven't installed it. He actually wired the fiber optic to the house. And when I tried to reach out to the providers, they said that they were waiting on the builder. Apparently, the builder was the one that was supposed to handle that before we moved in. But, other than that, everything is good

We dealt with a real estate agent, and it was very pleasant. His name was Daniel. He explained everything about the community, talked a little bit about financing, and then we went to go look at some model homes. So, it was pretty easy. LGI Homes answered every question. And if Daniel didn’t know the answer, there was another person there with him almost the whole time and they answered every question. If they didn’t know, they called. I love my home. It’s great. It’s the perfect size for me. I love the location. Everything’s been good. I really enjoy living there.

The build of the home is very nice, but the quality of the home is poorly done. From the first month of me moving in I have had problems with the necessities of this home. The #1 issue was my windows in the master bathroom were leaking horribly. Next the issue was the shower in the same room squeaked every-time I took my shower, they fixed that problem. But then my daughter upstairs bathroom toilet would flush coming up out the top instead of going down. Filed a complaint and work order that’s taking over two weeks now to even get looked at. Last but not least as of yesterday my switch to the main light in my master bedroom is tripping the breaker anytime I go to turn it on, then come to find out my ceiling is leaking water to the light fixture by my tub and more water is dripping from the upstairs bathroom.

I got a brochure on my mail and it was the first time that I saw the Seacrest community. When I was looking into buying a house, LGI came out to be a really good option, price-wise and the size of the house. Everything went smooth and easy. I did things on my own way. Before I contacted my Realtor, I already had my loan. But Daniel was great. He was really helpful and everything was answered right away. Even if he didn’t have the answer, he would always check with his manager. Everything went good. I like knowing that I got a new home and nobody lived there, so there's security that it's a new build. But I’m still waiting for them to replace the shower thing because it was broken when we got into the house. But overall, the quality of the build is good. I like the neighborhood and it seems to be good so far.

It's hard to find a home that's affordable in the area that I live in and that's what steered me towards LGI Homes. I also had a couple of friends who told me to check it out so that's what I ended up doing. My rep was Raquel and she was a perfect fit for me. She didn't rush me on things. I stayed on top of most of everything but she was amazing. She would direct me to the correct person for any questions that she couldn't answer directly and the questions would be answered within 10 to 15 minutes. She is very proficient at her job and seemed like she gets along well with all the people she was around. I recommended her to several of my friends, one of which has already gone in and had the same experience with her that I did.

My husband an I were looking at rental properties and possibly rent to own. We needed to sell our house but weren’t really ready to move. Hi While searching on the internet we found LGI and decided to visit. Upon arrive we were greeted and seated right away. Pearce began telling us about the community and programs. As we started talking I told him we were visiting because we saw rent to own on the website. I told him my credit wasn’t where it needed to be so we were looking at other options. He continued to tell us about the features and process. When I asked if we could view the homes he said we had to pre-qualify. By this point an hour has gone by. No answers on rent to own and we are not able to see the house. So I asked if we would be able to view homes after we filled out the paperwork. I was told no again.

When we moved in, there was a couple of little knickknacks. The LGI Homes rep said they would have to get it done before the closing date. Some of the stuff didn’t get done but I reached out to the rep and he took care of everything afterwards. Purchasing the house was an easy process. The loan officers didn’t ask us for too much things. We had been trying to get a house a year or two before we got in touch with LGI and the other people were asking for a bunch of stuff like on our credit. But the process with LGI was a lot smoother. We got right in, so we were thankful for that.

I had a good experience with my consultant from LGI. I liked the honesty and truthfulness I received. There was no pressure too. Thereafter, there were always updates and any questions I had, he had answers. The home I got is of fair quality and I like the price. Overall, LGI made me feel comfortable as a first-time homebuyer and I'm only 23. I've told a couple of people about them already.

I lived right across the highway, so I saw LGI Homes daily. I liked their no down payment deal. I worked with an awesome home consultant. I went to LGI when I first moved to Texas almost three years ago, and I was married, and my ex-husband said it wasn’t really up to par. So, we couldn’t get it at the time. So, when I divorced, I went back over to them and went to the same person. I still had his number, so I texted him. He remembered me and had me come to meet him, and got me in quickly.

We were doing a lot of searches on the internet in the Dallas area in getting ready to make a move from the Rehoboth area of Delaware to Texas. I went with LGI based off their reputation, and the price and location of the home was also very much involved. The consultant Chris did a very good job. Our daughter lives in the Dallas area, and she and the realtor came up to Shady Oaks and got together with Chris. We were particularly interested in the Sabine model, and they looked at one and found that the lot was noisier than they knew we would appreciate. They found the same home and it was quieter and larger, and our daughter put earnest money down and we proceeded with the purchase. We were very much impressed with the quality of the build. This particular model is a 3:2, with the addition of a flex space of a study. Also, we've found people in the community to be very friendly and welcoming.

My home consultant was excellent with walking me through the house. She stayed on us about getting the house and letting us know the information about it. The whole night, she was there. However, the information that was given to her made us upset with her. She’d tell us one thing and then turn around and tell us another thing that LGI had said. The quality of the home is excellent, though there are a few minor things that I would request, like my garage being lowered a little bit further down to the ground or the flooring of this house not being all the way down on the floor. The community is very quiet and the neighbors aren't nosy, which I like. We also got a pool.

LGI was a great experience for me and my husband especially our realtor Tanzy **. She was thoughtful, patient and methodical with us. We went to LGI with all doubts we would never be home owners, but Tanzy gave us hope. She was compassionate about helping us. She told us how to get our credit rating to where it needed to be. We followed every step. Even times we felt like giving up she was persistent with us. Even called us and checked on us every Thursday to ensure we were still following the guidelines she gave us. Because of her determination and compassion for what she does and her helpful demeanor we were able to get a home that we absolutely love. I would recommend her to anyone. She is awesome. Thank you Tanzy ** and LGI for our new home. I am loving Gastonia.

My husband's brother moved into an LGI home and recommended them to us. Willis was our home consultant and he's the best. We had a fantastic experience with him as he was very approachable, knowledgeable and he kept us on track. This was my first time going through the whole home loan process but it was really straightforward. I was very comfortable working with Willis. We had a great time working with him. What we got is a beautiful house and it's wonderful. My neighbors are very nice and the neighborhood is a very quiet residential place. It's exactly what I was looking for.

I've had some bad experiences since I've been here. Overall, my LGI home has been good but there were some things that went wrong inside the house. I figured a new build shouldn't have these many problems. I was disappointed in some things like the landscaping. I had a leak in my cupboard, and my hot and cold water wasn't working. The front door got a big crack in it where I can sit and see walking up to the door. I let LGI know about these issues. It was taken care of eventually. When you find something wrong, every person want to have his stuff taken care of right then. But I understand they got a lot going on, but still, I have some problems that haven't been solved yet.

We needed more space, and we started seeing new construction in our town and we drove over there to check them out. Taylor from LGI was super helpful and friendly, and he wasn't pushy. Everything was at our convenience, which was awesome. He wasn’t a salesman. He really tried to help us out. There are some things that we're gonna change in the home though. The cabinets are less desirable and the carpet is not super high-end. That’s the trade-off for going in with non-upgradable homes, but the good thing about LGI Homes was when we walked in there, the house we toured was the exact house we were gonna get. I’ve recommended a friend and he’s already purchased a home there.

We wanted something new. We didn’t want to deal with an older home and all of the issues that it may have. When we came around to LGI Homes some time last year, we were told that we didn’t qualify for it. But we came around this year and we did. In fact, we qualified for a bigger home than the one we were looking at the first time. So it really didn’t make sense to us but we didn’t really care. We just wanted the house.

I was a first-time homebuyer and I prefer to build a home rather than get an old one. I saw the model of the LGI home so I was interested in that and the pricing was reasonable. But I didn't really like the home consultant that much and we have a complaint filed against her. She promised that she would be in communication every week and update us but never did. She never really was there, let us see the house and its making. She never called. We always had to find her and get in contact with her. Now, we're having problems with the backyard and she doesn't want any part of it. She's being rude at the problems that we're having. It's just too much. It's very hard. It's just the lack of communication and the tone of her voice, and being very rude is really unprofessional. So we're having a little dispute about her not being forthcoming and not being very communicative towards us in the whole process.

Updated on 08/07/2019: LGI replied to my review but they never discuss about lying to me in getting me out from my apartment lease. The only reason why I signed the contract is after the sales agent told me not a problem with getting my out of the lease agreement with my current apartment. Why LGI isn't addressing the question. The sales agent lied to me so I would give them the 1k down and continue with the purchase. They know what to say to get your money. LGI manager and the sales agent that got me to pay the 1k, how can you all sleep at nights knowing that you would say just about anything to get folks to purchase. I want my money refunded asap and care not to have any more contact with LGI.

Everything was good with LGI Homes. I had the house for 140,000 with them. If you look at the cost of the AC, the neighborhood and all that, it was worth getting a new house. They had a 10-year warranty too. I was kinda scared with the price, but it's a really professional team starting from Tabitha. They're all good people. They were able to educate me and got a clear insight. When I went home, I thought about it and I went ahead with getting a new house.

I like LGI Homes' price. Previously, I dealt with them when they were doing a previous build over at Deerbrook Estates. I came back to them when I was ready to buy. Their rep, David, let me know everything I needed to do as far as getting approved for the home loan. He called and kept me updated as far as the process and how the paperwork was going. He treated us like a person 'cause he laughed and jumped with us. When it came down to business, he was serious and let us know everything was going on. But he really personalized our experience so that just made it easier for us.

I was driving by this new-home construction out here every day, and I thought I’d just look into it. And come to find out, it was a perfect fit. I talked to the fine folks of LGI Homes. When we first sat down with them, Rachel was terrific. She gave us space right off the bat that we could get in here. So she took what information she could and she said, “Well, this is a start. We'd start working with it.” And then Marla got involved with the loan company. And between the two and us, they did so much for us. They were a group of people helping us out. It was a dream come true. It was a roller coaster every once-in-a-while, but it was a good ride.

The LGI Homes consultant that I worked with, Nick, had great customer service. I really like the quality of the build of my home. It is good. My new home community is good overall as well.

I am a former LGI Homes customer. My first house in Houston, Texas was with LGI. And so, when I moved here to Nashville, I noticed that they were building over here too, so I decided to go back with them. The person I worked with was amazing. His name is Andrew and he was very friendly, very patient, and he was always keeping me informed of the process. And he helped me stay calm because there was a lot of things going on with me at that time when I was buying the house. He was very respectful and very professional. So, I had a blast with him. The overall quality of the build of my home is good. I haven't had any issues so far. And I love the new home community. It’s very quiet. And I love the area in general.

We first heard about LGI while driving through and looking at new construction developments. When we walked into their sales office, they were very nice and sat down with us to go over their 6 step process. After looking at some of the houses, we picked the model that we liked which they told us was entering their second phase that would come with some substantial upgrades. We signed the purchase agreement and put down our earnest money. Two months went by with no progress and barely any communication from LGI regarding updates. We drove by our lot several times in hopes that building had started. They had told us a closing date of 7/31/19 (which we knew there was no guarantee and delays can happen with weather). After e-mailing and calling with no responses, we had our realtor notify LGI termination of agreement.

I found out about LGI while searching Craigslist for rental properties. What caught my attention was the ads they posted stating that they work with ALL types of credit good or bad. When I talked to the sales rep on the phone I explained to him that I had just been discharged from a chapter 7 earlier this year. He assured me that shouldn't stop me from being approved because they work with different independent mortgage companies that works with all types of credit. I scheduled an appointment and my application was denied because of my chapter 7.

I wanted to have a home that’s mine so I could stop renting. My husband was looking for websites, and when he started looking for homes, LGI was the one that came up. Everything was okay with the home consultants who helped us. It was very easy to get a hold of David. I liked everything including the procedure and me going in the house. It’s been good. And as far as our new home, everything is fine the way it is and there’s nothing that I would change.

I purchased my home over a year ago. The overall experience was not a pleasant one, my salesman needed to refine his listening skills. They use the used car salesman approach (the sense of urgency). I decided to purchase because I really did fall in love with the house. The homes come with a warranty (good luck getting them to follow through on that and you will need to use that warranty), they are very basic, no pride in the build or finish, claim to have upgrades (i.e., custom cabinetry just means they put them together). The house will never see an increase in value, the neighborhood will eventually go down the drain.

I purchased a home from LGI as a rental property. I'm out-of-state so I was dealing with the rep over the phone. At that time, it was fine, but I was unable to get ahold of anybody after that. After my tenant moved in, there was something that came up with the fence. I tried to reach back out to him, but I guess they had packed up and shut down the sales office as of a couple of months later and there was no forwarding. So, I sent emails off to the 2 people I dealt with in the sales office. They both bounced. I thought that was pretty poor customer service. Employees come and go, but if I reach out to the last guy or gal I talked to there, somebody else should pick it up.

I wanted to own a new home as far as the warranty was concerned and went with LGI because of the benefits that they offered as well as price point. Their rep, Perry, was knowledgeable and kept us up-to-date with the process in terms of how things were moving and we were satisfied overall. Aside from going to the office, I had a personal cell phone number. So, if I ever had a question about anything, I could either call them or the sales office was very close in proximity to the old home, so I could just drive by as well. There were things that they had to come back for and fix, just the normal things of purchasing a new home. But, overall, the process went really well. I was satisfied with the home. It's extremely clean and quite.

A new build by LGI Homes made it affordable for me to move in but there was a lot of bad news too. We pulled up some of the plants, and we pulled up big bricks underneath them. Those were bricks that the house was built with. The brick cuttings and everything that was done on the ground was left and covered up with grass and dirt. Plants were planted on top of them instead of cleaning it up. You can’t even take a lawn mower back there to mow because of all the big rocks that shoot up against the house. The Sheetrock was pushed out in several places. I was told that it was supposed to be fixed within a year. Also, the attic doesn’t have stairs. If anybody has to work, they have to bring their own ladder and go upstairs and get in the attic. There’s all that extra room up in the attic and it’s gonna cost me $400 to $600 to have a built-in attic ladder put in to my house.

This is our first brand new home that we bought and the only process we did with LGI was look at a few of the homes that would probably be in our budget. Today, we wish we would have went with a different home property-wise but this was like the 10th house that we looked at between LGI and other home builders and we fell in love with this one. It was exactly what my husband and I talked about for a while of what we wanted in our home. We have adult children so we didn't need a lot of bedrooms. We just needed 3, but we wanted our master bedroom the biggest room with our bathroom. When we got into this home, we saw all the appliances were involved with the house. We fell in love with the master bedroom because it was the biggest one we've seen than the other homes that we looked at. We like the floor plan and it being open.

We liked the area that we purchased the home in. The price was a consideration, too. The agent was nice and pleasant to work with, but she didn't really give us all of the information that we felt we needed at the time. There were a few things like landscaping, irrigation systems, etc. that I wish I would have known before. There are also some things that could be improved. The interior paint quality is very low. It wipes off with just a damp cloth. But we’ve had pretty good luck getting in contact with LGI. We have had a couple of issues that came up after the purchase, and they were pretty prompt in getting back to us.

I was looking for a house and found that LGI home had just came back on the market. It was within the area of the town I was looking for, and then it was brand new and already finished. However, they dropped the ball just because I was working with a sales consultant. Because this neighborhood was finished, he went to another neighborhood, and so I kinda had to follow up with them. But one of the managers ended up jumping on my case and she was very helpful in the end.

Everybody in LGI Homes was courteous and the attention to detail was very good. I got a new build as everything is brand-new such as the appliances, air conditioner and water heater. I didn't want a dated house and I didn’t even know how old the appliances were. We had seen a couple of homes previously, but then, a family friend introduced me to a guy named Rafael, who was with LGI Homes. I like the neighborhood altogether and it's in my daughter’s school district, which was one of the main reasons why I bought this house.

Please stay away from LGI company, they're are doing very well to sell you the house and after sales if you have any problems you will be suffering forever. I bought a new house in Princeton, our sales manager was great however before closing we noticed our grass was died and we complained about that. They advised it’s a new house and it’s a baby grass, and now after 4 months we submitted a claim with the company. They sent a construction manager. His is name is Cole, very very rude person and he said it’s not covered. In addition they built microwave vent to be open out the house so everyday we have tones of flyers inside the house and he said, "I cannot do anything with it."

This was my first time buying a home, and the path to home ownership wasn’t easy. I’m selling my LGI home not because there’s issues with my home because my house is in excellent condition. I’m extremely content with the way it is built. But I’m in a home loan that is terrible. My original bank sold my loan to another bank, my mortgage went up about $500. I’m severely in debt because my ENTIRE paycheck goes towards my loan. I’m unable to get out of for another 8 years as it’s a 10 year loan. LGI tells you that you don’t need a realtor, they have you covered. You don’t need a bank, they have you covered.

I bought a house with LGI Homes and everything went smoothly. I had had a lot of problems with my other home. A lot of bad things were happening there, like floods, and I always had to call the insurance company. I didn't wanna go through that anymore. My realtor took me to LGI Homes and I was very comfortable working with Brook, my home consultant. She cares about her clients. I'm also glad it was Wynn that built my house. We're kinda not hearing too good about LGI. I have some cracks and there are some walls with molding that is crooked. But other than that, the house is built well.

I was driving, going home, and I saw the billboards of LGI Homes right there on Lamb and Lake Mead. I told my parents that we should check them out because it says zero down and we did. We used to rent, so our money was just going to waste. I told my parents that we should get a new house and we chose a newer home. It was almost the same price as an old home. The rep, Madina, was good and she convinced us. She tried her best to help us to get the house. She was nice and respectful. However, there were some parts that LGI missed and our door is creaking now. But the home community is a good place to live and it’s calm. LGI has a good price on the houses. We put one of my uncles in there and he got his house.

I just got done dealing with them in the Bear Creek development. The guy was as pushy as a used car salesman. And they make it next to impossible to use anyone but their lender. I was already approved through underwriting but still that was not good enough. So if anyone decides to go with them. I wish you the best of luck.

The process of buying the house was great! Everything went so smooth, our agent was great! Then we moved in and needed to submit our first warranty claim and the first “deadline” came and went without contact, put it in again just in case we did it wrong the first time. And again no one contacted us about this. We ask our agent and get stories. Honestly it’s a simple fix, but we shouldn’t have to pay to get it fixed ourselves that’s what the warranty is for.

Updated on 06/08/2019: So when I left this review they responded publicly saying I could simply call the senior manager and work it out. First, I have spoken to their management many times and they never offered any resolution at all. Secondly, they replied to my review as if they are willing to consider a resolution and they simply are not. I'd also like to say that the lady that lives across the street from my new home had the EXACT thing happen to her. They took her money, pushed the date, and refused to return her money. I am leaving this review because it simply is not honest for them to represent a willingness to return my money online when in real life, they are not.

We went with LGI because of the loan option for the first-time home buyer. However, the gal who was trying to get us our loan did not get us the loan and said that we needed far too much money. Yet that was definitely not the case and if anything, we were too low for it. So, we went to an outside lender and that lender got us the loan with no problem. Then we went back to LGI Homes and wanted our fees waived because they were supposed to have paid for all that, but that didn't happen. The lender said that LGI was gonna refund us a particular amount of money and even our sales guy said, "Yeah, this isn't correct." But there was really nothing done about it. LGI was pretty much no help and their loan person was not doing her job correctly. It was a huge error. And that was a decision that changes a person's life. If I just went with her "No," and not have gotten the house, then I would be simply renting an apartment right now.

We liked what we saw at LGI Homes and the process went really smoothly. Although we were supposed to meet one person who apparently had to go out of town at the last minute, we were pushed over to somebody else and he was great. He took the time to answer our questions, focusing on paper. And then we went and looked at a couple of houses. My husband and I made our decision that same day. If I had to suggest somewhere to go for anybody else who's looking to buy a house, I would definitely recommend LGI. We have not yet completed our first month but so far, the quality of the build has been really great. I am loving the neighborhood as well. It is beautiful and huge. There’s also a lot of really nice next-door neighbors. Everybody that we’ve met so far seems really friendly. The park is beautiful too.

We liked the consistent communication of Chelsea, LGI's rep. She was very knowledgeable and she explained everything. Still, communication once the file was in underwriting process could have been improved. They send me communication every day with different conditions when they could have just come to me all at once. While our LGI home is okay, our AC has already gone out and we have a leak in our roof. Despite these issues, LGI came out and fixed them. Life has been good since living in our new home.

Compared to other companies, LGI Homes responded faster to my questions and the rep had answers to all the questions that I posted so I felt confident dealing with him. He was knowledgeable plus I could reach him pretty quickly, either by a call, an email or a text. He also always had a response in due time. The purchase process was seamless too. Everything went fast and it was simply an excellent process.

LGI Homes had the zero down payment, and the appliances were under warranty a lot. Also their rep was real cool and clear about everything. He took his time with us, showed us everything we needed and was very thorough in what we wanted. He was able to answer the questions without stammering and trying to find answers. I was comfortable with him. He told me exactly what I needed to take care of on my credit and as soon as I got that done, the next thing we know, we were getting in the car back and saying everything was all good.

We rented an apartment and we were looking online for another one. We thought maybe LGI had some rental homes, so we tried to look at some of that and we ended up buying one. My husband and I are getting older and I'll be retiring within five to 10 years. We liked the open space of the homes that they had and I personally like the fact that they use all of the space in the home, that there's no dead space at all.

We were just looking online and the LGI Homes advertisement popped up. We looked at the location, we liked it and we came out to see the houses. Their reps were great. They helped us out. There was a bunch of bumps in the road that we hit. We had to do a VA loan so it was a bit more complicated, but they did everything possible to continue to help us. And no matter what came up, they would always find a way to help us out to figure out the next issue. They did really good. Honestly, my husband and I were getting discouraged, but they kept giving us the encouragement to keep going. And each time something came up, they'd let us know what was going on and how to address it. It does get weary whenever you're going around and you're trying to figure it out and then, you have another thing come up, and it's a difficult process. But they helped us through and through and we couldn't be more satisfied.

As I didn’t have any money to put on downpayment, I went with a new home. I also liked the program LGI Homes has and the location. We were in the Crowley location and we got a bad experience with the guy over there. Then we found the location in Fort Worth, and the guy helped us in everything. He was excellent and amazing. The quality of the new home is good and we like almost everything, most importantly the backyard. However, the constructor didn’t put the pre-wiring for installing a garage opener in case we want to put one so I have to do it by myself. Other than that, I like so far the community where we live in.

When I talked to the agent, Brian, from LGI he really broke it down for me and made me really wanna work with LGI. Brian was the whole reason I chose LGI. The people there were like family. I was impressed by Brian's understanding of me, not to worry about the company but I'm trying to understand what I wanted, what I was looking for. I felt really comfortable.

We were leasing our house but the owner decided that he didn't wanna lease anymore. He said that we had to be out of the house by April 30th. Quickly, I got on social media and I saw LGI Homes. I thought we were going to lease a house but we end up buying one. David was our rep and we loved him to death. We liked his spirit, his attitude, and his whole self. He was just very friendly and was a sweet person. He's at work every day and I'm three houses up from the information center where he works at. I could sit on my front porch and look down there.

Realtors and buyers be very mindful when dealing with this builder at Lake Jackson Ridge. They told my client that they didn't need a Realtor when they told them that they had one but couldn't accompany them to the grand opening. I called the Sales Manager to let him know that was very unprofessional on their agent's part. In the beginning of the conversation he wasn't aware of whom or what I was referring to. By the end of the conversation (which was only 7.5 mins) he had spoken to my clients and they never said they had a realtor. I explained that he nor the other agents could tell me what MY client needed as I had been working with them for months and by cutting me out they are risking the rewards benefits my client was entitled to by utilizing me as their realtor.

LGI Homes was affordable and the rep that we worked with was a good lady. She was nice, cool, easy to talk to and she communicated with us well throughout the whole process. The quality of the build feels good and I don't have any kind of issues with anything. Everything is quiet in the neighborhood and there has been no problems.

LGI Homes' consultants were knowledgeable about what they were doing and they had a friendly persona about themselves. I was comfortable working with them. I purchased a home and we're satisfied with it. The quality has been more than what we expected. The community is good as well and it looks like it's growing a lot. I went driving by there and there is a whole bunch of houses.

I was enticed with LGI Homes' zero down. But when we did our walkthrough, the rep didn't write down anything that we pointed out that needed to be fixed. I wrote down everything. I ended up with two pages, front and back, of a list of things that had to be done. And the timeliness of it getting done has been horrendous. We have to constantly call them. When we first got out of the walkthrough, we went to settlement and talked to the rep's boss, Trey, and he said, "We'll get everything done for you," this and that. He kept saying, "I'll take care of it," but he didn't write a single thing down. If it wasn't for my list, he wouldn't recall anything he said.

We liked what LGI Homes had to offer and the people were genuine and caring. But since we got in the house, the lights haven't been on and I don't know whether that's Alabama Power. So we were having a great problem with that. We're basically in the dark. But I think LGI is working on that now. Other than that, it's a new house so the warranty that we got on would suffice for everything that may, in the future, come. But it's built pretty well.

We owned an older home and we’re in the process of selling it. Our daughter got a job in the city and my husband searched the internet for homes. LGI had this wonderful two-storey, five-bedroom, three-bath home. It was exactly what we were looking for, and we decided to take a look at it. And ever since we came up here, we've had nothing but good rapport with everybody with LGI. We didn’t bother looking any place else because we're happy with what we got. Everybody at the office was so sweet and really worked with us on everything. I almost felt like they were bending over backwards for us. Brad was pleasant, nice and polite. I’m extremely satisfied with LGI and I'd recommend them to anybody regardless of where they are because I feel like the service was A1 plus.

Our walk through with LGI Homes was a lot easier than I thought it was gonna be. Leon, our rep, was fantastic. He answered any questions that we had. He was very honest about everything that he talked about. Everybody was so nice. They told us everything upfront, everything they were gonna be concerned with about us buying a house, and they got it done a lot faster than what they thought they were gonna be able to do it. It was an amazing experience.

My husband was really impressed with one of the features for hurricanes on the new build home where the roof is attached to the ground. It's hard to impress him. Aside from that, all the other ones we looked at would require us to fix them up to meet what we wanted but the mortgage was gonna be almost the same as what we were gonna pay for the new build. Another feature it got is the pest protection on the outside of the home. It's built into the walls and it's paid for a year. So next year, if we want to continue with the service, we need to let the pest control folks know. And on the outside of the house, all they have to do is stick in the wand into this little hole then it sends the insecticide throughout the house. They don't have to come in and squirt the corners inside the house and that's too cool.

I purchased my first home on July 3, 2018 which has now become the single biggest regret of my entire life. Originally built by Wynn Homes, a company that was bought out by LGI Homes in July or August 2018. During our walk through we were concerned about some stormwater running across the backyard and some work being done on the crawl space drains next door. The superintendent assured us there were no serious problems and nothing to worry about. Oh boy if I could go back to that day and back out of this deal!! Unfortunately hindsight is 20/20 and I am now dealing with damaging water in my crawl space for TEN MONTHS.

The people over at LGI were super. They're helping me learn about Arizona and what I need to do out there. It was a great experience. I haven't spent a lot of time in the house yet, but so far I like it.

I like new houses, and I heard about LGI Homes through the website. We bought the ranch-style and we like it very much. Alexi was the home consultant we worked with, and everything was good.

A new build is better than an older home because everything is new and we can design the home the way we want it to be designed. LGI's home consultants were good. They walked us through the process and answered all of our questions. So far, the quality of the build is good. I love the new home community that we live in and the amenities that are offered. LGI is still building and we would love it if they will have a park in the neighborhood for the kids to play in. I love my new home. I don’t have to worry about anything else but just the bills. I go to work and I need to relax, and I just wanna be in my house. I like that it's my home and that it's good.

I wanted to move into something that a warranty backing it up and something that was clean. I called LGI and their rep Michael was really helpful. I appreciated everything that he did for me and the whole home buying process went swimmingly. The process was simple and easy even though I had a bankruptcy eight years ago. I had to provide a lot of documents but it still worked out really well. I didn't have to come up with 20% and I was able to get in affordably with a lot of my 401k money intact to help with the move.

I wanted to get my money’s worth and put it in a new home. The zero down of LGI Homes attracted to everybody and the experience was fantastic. Everybody there was friendly. I was well welcomed with the workers at the LGI. They called me for paperwork, then I give it to them. Everything went smooth. The quality of the house was also good and I’m enjoying it. I just need to find how big is my backyard, then to see if I can afford to do artificial grass. But other than that, everything is good. The community is good. People just started moving in. It's nice and quiet and what I expect people to call home. Once I get back from work, I'm just gonna be in a corner of the place.

My family needs lots of room and decided we go to LGI. Their reps are always there when I needed them with any questions. Also the basement on the house and the yard are a good size. But their trimming could be better. The community is really quiet. We could use some more street lights. It’s pretty dark over here. It would also be nice if they put a pool in.

This was my first time buying a home and LGI gave me a great experience. The office people were very wonderful to me. Cindy was very sweet and nice to me. She and Heather helped me a lot. They both basically held my hand through the whole process. KC did too. They gave me a positive vibe and were real patient with me getting the down payment money together. They also kept in touch with me. Cindy would even call me at night just to say hi and ask me how my day was. It wasn’t all business. It was more business and being concerned about me and my family. That was wonderful. We built a relationship. There’s some kind of a certain bond that I can call her even now just to talk to her.

My wife and I drove all the way from Oakland to see the homes but the agent told us they were in a meeting and suggested we come back on the weekend. I work weekends. We will purchase elsewhere. More specific? Lol.

We just decided to look at one LGI office, but they told me my credit wasn’t good enough. So, we waited a little bit and then went to the location in Anna. The salesperson whom we worked with was okay but there wasn't enough communication with the loan person. Still, the home consultant was pretty good and my wife and I like the home that we got. While LGI is still building around us, our home looks nice. We picked the back of the lot which is perfect since I really don't mind being alone.

LGI was willing to continue to work with us until we were able to purchase a home. Trent, the home consultant we dealt with, and the staff were amazing. We had come to see Trent at the end of last year, and when I called back at the beginning of the year, he remembered exactly who we were. He asked us how we've been, and we went down that day and put a deposit on the house. I wave at him every time I see him. So, if I have any questions, I know I can call him and he would do what he could to help me answer them. The loan gentleman Steven was also phenomenal. So, right down to the loan company that they used, and their representatives, it was a positive experience all around.

We tried other companies like KB or Centex, but LGI worked with us in helping us get in that first-time home buyers. Their outlines were good, like the structure of the homes and the design. As far as financing, they had their own financing agent from LoanDepot, so those were really helpful. We had Sunny as our home consultant and she was really helpful as far as telling us more about LGI and why they do what they do. She also told us the company’s values. The new community was really good, and Sunny was really helpful to help us pick out our home that was good for our budget.

This company has terrible customer service and disrespectful employees who don't care what kind of house they put you in! Recently, my mother and I decided to become home buyers. This starts our interaction with LGI homes. At your LGI Mountain View location, my mother met with agent by the name of Day **. Ms. ** was our first issue.

My neighbor saw LGI Homes on Facebook when I was living on base. I went with him to go see his and the price was right. We liked the layout at the community where we actually are now so that was what we went with. For the most part, the rep answered our questions as fast as they could. At first, I was okay with the catch of not having anything in the backyard, but it has been kind of a real pain.

I was in an older home and I wanted to go new this time and went to LGI. It was a long journey, but a good one. They walked me through everything step-by-step, told me what all I needed to do to get my credit score up, and everything else all worked out at the end. Angela and Michael, the manager, stayed up on everything. They kept following up with us, trying to make sure that we had everything, or we’d hear from this person. Anything that we had to do, they were very helpful in helping us get it accomplished, no matter what it was. They really worked hard for us.

LGI was much easier to deal with, and they seem to care a little bit more. The first thing they asked when we walked in the door was whether that was what we were looking for, as well as what was going to help us get into a home. The questions were about what my wife and I were looking for and what we needed in the house. And so, it felt like it was more about what we were looking for versus them trying to get us into something specific. The quality of the build is good. We had to have an inspector come out, and there weren’t any major flaws. There would be touch-ups, but those got fixed before we moved in. However, they should maybe not do too much carpet. The community is nice and quiet. We’re pretty much the only ones on the block. With a newly built home, the investment is better as far as the value of the house.

I looked at some older homes with the realtor that I had and LGI Homes was the best option. The consultant was awesome and helpful. It can be nerve-wracking when you’re buying a new home but throughout the whole process, he was there explaining what was happening and what was going on. The home buying process wasn’t as hard as some people said it was. It was easy and it wasn’t too bad. I started in September and I moved in February. The quality of the build was good and I like it. Living in my new home makes daily life easier and it’s good to have a home.

My wife and I considered the areas of Kyle or Buda whenever we looked for homes and mostly, I was looking for old homes which were smaller because they were in my price range as well as newer builds which were bigger but were in my price range. I appreciated that initially, the consultant from LGI Homes wasn’t trying to sell me. He walked us through the house, told me facts and answered questions that I had. He wasn’t pushy, then at the end of the day, he wasn’t asking me to buy. He let me sit on it and think about it then, make a decision for myself.

My experience with LGI Homes was very pleasant. I was gonna see if I could get into a brand new home and since I had dealt with LGI Homes three years before, I went back with them. They were so informative and everybody was so nice and helpful. Molly, the realtor, was very nice and Jeff, the manager there, was very nice too and very informative. He made us feel welcomed to the subdivision and to the LGI Homes. And then, we met with the contractor, Dale. He was very nice like the first guys. It was a real nice experience all the way around.

I wanted a newer home and I went with LGI Homes. There was a little process before getting the house. But other than that, it was all right. The process took about a month. The reps were good and the quality of the build is good. The bathroom would look good though if they make a little bit more space. LGI Homes is a pretty good company to go through to purchase your house.

LGI had won the award and the other companies didn’t. And that was very impressive to me. The response time was very good too. John was very personable, and he did a great job. The contractor, who did my walk-through was very attentive. He did everything I needed. I had a couple of issues and he came and got right on it. Ralph is very professional and excels at his role. He's one of the contractors out here. So far, I'm very impressed with the build.

My wife and I were looking for a place to live on our own. She found LGI online and they were near where we were at. We liked the area and we met with Rafael, their agent who first showed us around. He made us welcome and we had a good experience with him. We went through the buying process with them and had an easy time. Thus far, we're really happy with the home. We like the community as well. The neighborhood is quiet even though there's a lot of people.

We were looking for a house that was already built that has been up for 10 to 20 years. LGI Homes was the first one I looked and decided to go with them. Their rep was very professional, very friendly and very nice. He knew what he was talking about, what he was doing and he got us what we wanted. He was on point with everything. I've made preparations to move on the 16th, but I've been coming up to the house every week and I love the quality of our home. LGI Homes allowed me to be a homeowner. I can't wait ‘til Saturday. I would recommend LGI Homes to anybody.

I was looking for a house and I've seen LGI Homes, and I stopped by. I said I'm just gonna ask and see what are the requirements of getting a new home. They told me and we looked at their homes. Their reps explained everything. They were good and I really love working with all of them. I feel great about the quality of our home. I still haven't transferred my kids from their schools yet but I really like our community. It's calm and quiet. There's not too much going out there. So for now, I'm good and I'm really happy.

I had a good experience until we moved in! Our septic keeps stopping up and of course this happened after the 1 yr warranty was up. But they, the plumbing co., DID fix it finally. Then it happened again. And again. Right now I can't get no one out because it's Sunday & not considered urgent warranty work? They need to fix the underlying problem and stop just fixing it for a day! Feels they are avoiding from doing a big job and we keep having the same issue over and over again.

We wanted to live in something that no one else has lived in and the process of buying one from LGI was easy. We did it from October through February and everyone was informative and courteous. The quality of the home was good and we liked it. Plus, the community is quiet and nice. Now that we’ve settled in, our daily lives are better.

We liked the LGI homes, and we really liked the lady that showed us everything. She was very knowledgeable, and she told us what was going on. She was very easy to work with. The only thing we felt a little weird about was when we went to pay for the house, we didn't realize we were gonna have two loans. LGI paid part of the downpayment for the closing cost, but when we were signing, I asked them why it wasn't just an all in one loan.

The people at LGI Homes were all so helpful as well with the mortgage and the payment. It was great customer service. They paid attention and they really were in it 100%. I definitely will recommend people to come and deal with LGI Homes just on the people skills and customer service they offer. They answered everything. It was rarely that they couldn’t, but they also got back to me as soon as possible. I was a first-time buyer, so I didn’t really deal with people that much. But when I did deal with them, I felt comfortable and everything ran pretty smoothly. The build of the house was suitable for my family, and we liked the whole set up already the way it was. It was a new environment, and it was pretty good. The only minor thing is that some of the houses didn't come with grass in the back, but some other builds with LGI did come with grass.

LGI was great. We were just looking for something to rent but when we went to LGI and saw the houses, we kind of fell in love with the one we’re buying. The LGI rep, Sheryl, is a wonderful woman. She was very professional the entire time and she was very informative. It was easy to get a hold of her. If we called the office and the other girl who was answering the phone most of the time said, “Sheryl is with somebody, but I can take a message,” Sheryl got back to us by the end of the day. Going through the process with Sheryl was fine.

LGI had a really good first-time home buyers program. We decided it would be a good option for us and went with them. Their consultants helped us through everything really quickly. They let us see the home in between and kept us really assured that everything was gonna be fine and that they would make the process as easy as possible. Overall, they did a great job and I love the quality of my new home. Everybody around our community has been really nice. Though I would hope to see a pool, we have a playground and the elementary school is quite close by.

I went to LGI in February of 2018 and something happened on my end where I wasn’t able to continue the process of buying a home through them. So, they told me I had to wait till December of 2018, which I did, and everything went through. Their home consultant, Mark, was very knowledgeable. He spent a good time to explain the details to us and he was able to answer any questions that we had.

The LGI reps that assisted me were patient and professional. There are some stuff that needs to be fixed in the house, but it's in a nice community. I'm satisfied with LGI.

When we came in at LGI Homes, they were very welcoming. We worked with Mike and he was a nice person. He helped us through everything and took us step-by-step, telling us exactly how the process was gonna go. It was either we called him and he picked up, or we called him and he was with another client and he made sure to call us right back. He was really cool. One thing that really sold us to LGI was the community with the parks, the lake, and basketball court. The houses up here are nicely done and they’re not as expensive as other homes. For the price, I feel like the home is what it’s worth. It was pretty well-made.

My buddy told me about LGI Homes and brought me to his house, and I love the neighborhood. A different guy introduced me to LGI and I liked the style of their homes, and everybody was nice, good and so professional. They knew what they were doing. I was always busy, but they were there for me and took care of me. The quality of the build is good. If only they had put gutters in the house, it could look so better, but we have to do the gutters ourselves. Nonetheless, the people at our community are nice.

The LGI Homes consultant was really nice. He went out of his way with a lot of things to help me get where I needed to be so I can get into a home. I feel really comfortable working with him. LGI Homes did a good job and everything with the process was excellent. I love the quality of the build. I also like the community center that they have and the entryway looks elegant. The community is very nice and my daughter and I are doing good, so far. It’s a great place to live and I’ll recommend LGI Homes.

I have a friend who lives nearby, and she recommended LGI builds to me. I went with LGI because of the location and the price. Kimberly, the rep there, was really helpful. She was good at updating when she had news, and then just anytime I came in, she would check in with me. The home is good and I'm excited about the community. I'm looking forward to when it'll be done being built, so I'll have neighbors. There are five units in between me and the next person. No one else is around us. My commute is down to seven minutes, and it was like 25. So, it's awesome. I would recommend LGI and tell other people how easy they were to work with.

My consultant Angie is the best. She stuck with us every step of the way. And walk with us through the entire process. She made us feel comfortable, and any questions we had she answered proudly. Now we're closing on our new home next week thanks to Angie.

At first I was supposed to go with LGI Homes the year before, but I pulled out so I wanted to come back with them. I just wanted to be more stable in my job. When I decided to go with LGI, the home consultants that we worked with were good and we felt very comfortable working with them. They were friendly and professional. David, the first person that we worked with, explained everything to us. The quality of the build of our home is nice and I am satisfied with the amenities that were offered.

Everything was great with my experience with LGI Homes. I like new homes better because it comes with a lot of warranty on them instead of buying a used home. I ended up getting one of LGI's flyers and since they build energy-efficient homes, I went with them so I can save money on bills. The rep who assisted me was Ted and he was easygoing. He made everything look very simple and easy. I came up with the documents that they needed and Ted did it himself to make the loan move faster. Also, the community where I live in is good. They have a lake, a community center, and places for the kids to play. There’s not a lot of people there yet, too. I also like it because it’s quiet up in the boonies. So, it's great.

Gerardo and the entire Shady Oaks staff were amazing when I was pre-approved. They graciously accepted my $1000 down payment, took my picture in front of the sold sign and followed up with me twice before the loan company determined I didn't financially qualify. I was told I would be refunded the deposit within 7-10 business days on January 31 and Gerardo, my consultant, would request it. I was told on Feb 8, by Gerardo, he would request it and it should be Tuesday. I didn't hear from anyone on Tuesday February 12th.

I wanted something that would grow with my family and I trust a new build over where somebody else had been. I went with LGI Homes as their pricing was much cheaper. The area was also a deciding factor that made me go with them. My home consultant, Brett, was really good. I liked him. He was very helpful and very informative. He was very engaged in the whole process, as well. He listened to my needs which I was very clear about and he respected those. I told him what my budget was and what I wanted to spend. It was the cheapest build that they had in the neighborhood, yet he didn’t try to sell me on anything up. And still to this day, I call him and ask a question, and he responds immediately.

I just moved and LGI seemed legit, so I made an appointment to see an agent, and they were good. They were informed and made the buying process really easy. LGI did a very good job. The rep also helped me with the layout of the new build and the quality of the house is excellent. I like how they have a fishing lake and the school on the location because I have a child. I'm very satisfied.

My mom looked on the homes where she lives and those had like 2 stars and a whole bunch of negative reviews. She found LGI and I looked them up on ConsumerAffairs, and I got almost 5 stars. So I went to them instead of those with 2 stars. Anthony and Steve from LGI answered any questions I had any time I called. They picked up the phone right away. They called me right back if I had to leave a message. I was very pleased with them.

My wife and I had been thinking about going with a new build since people say that if you go with an older home, you’re gonna put more money into it. You got too many people who wanna be getting that house and you're gonna put a lot of money out, so you can get that one house. So, we just went with LGI Homes for building the home.

My experience with LGI Homes went very well. I kinda figured that the benefits of having a newer home and having my own problems instead of someone else's problems was why I decided to go with a new build. Plus, the price was right. My wife was ready to buy before we walked into the building and everyone at LGI was very nice, and it had my wife very excited. The representative was very professional. And we talked to the builder and he was very knowledgeable of the houses that he had built.

We saw LGI Homes while looking at houses and we listed up. We did a walk-through of all the models they have and chose our house. Everything went smoothly. The representative we dealt with was professional, easygoing, and easy to talk to. LGI has a better price as well. The older homes around the area are more expensive than new homes. We've been in our home for about 3 weeks now and there were a couple of little things that they fixed. They had to replace a mirror that was nicked. The kitchen also had a hole in an empty space where our pets crawled into and they had to come get them out of the hole. Other than those, the quality of the build of the home is good. We call LGI for any little thing we need then they fix it quickly.

I had a terrific experience with LGI Homes. It was smooth and I liked everything about it. Their service seem well thought out. Also, we liked the warranties that came with the home and they made it very easy and streamlined. I didn’t have to deal with a homeowner and playing the whole game of prices rising and lowering and competing with other people looking at the homes. The representative we dealt with was fun and lively too. I enjoyed talking to him. The house we got is really nice for its price. We are now in one of the new LGI communities and how it has been set up is good. It's a little tight right now but that's how they're planning the neighborhood. So if you're considering LGI, check them out.

We went to different places and when we got to LGI, David started showing us the new houses, how they're built and why it's better to have a new house instead of an old one. He also talked about the AC and how the floors have a new unit, and we can choose our floors later on. I was impressed with how fast they were about the process. We've only been here a month and right now, everything is good.

I had a lot of savings for unexpected repairs and I wasn’t willing to kind of chance it because I didn't have a nest egg that I’d be able to pull from. So, I felt like a newer construction would probably give me a better advantage on the HVAC and the roof, and things that would normally break down after 10 or 15 years old. When I was searching for a home, there was a new build in another community. I ran up on that community and found out they were sold out. I then called the number and the rep told me that if I'd come up a little bit further, they have some new homes.

I like the way LGI handled us so efficiently. Joe, the sales guy, was really professional about everything. He went through every detail and was open and straight up about everything. We were impressed with it. We weren’t looking for anything fancy. He listened to us when we told him what we wanted and just laid it on the line. Everybody was really nice. We had looked at a couple of places LGI had before we got where we at now and we weren't too happy about the area. We really did wanna move out to Hockley. But we came to find out, the distance that we had to go back and forth to work, was the same amount of distance. So that sold us there.

It was a little difficult with LGI in the beginning. We did all the paperwork with the first house that we chose. A week before we went to closing, the house got broken in, and then it got kind of trashed, so we weren't able to close on that house. We were new to San Antonio, and we didn’t have a real estate agent. We didn’t look at too many places in the beginning. But when that incident happened we started looking elsewhere. But they weren't offering to help us right away like LGI was. And then some of the other builders we looked at, wasn’t too happy with the quality of the appliances they were offering. Some of the upgrades that they had that LGI didn’t have, it wasn’t really a necessity.

We looked at a lot of stuff, and LGI fit us. We liked the floor plans. Also, having a warranty on the house added up in the favor of going with a new build. Bobby was our home consultant and he was awesome. He was there for us the whole way and answered any questions we had. He took anything that we wanted in consideration, so we had a pleasant experience with him.

We had a loan that was going through a different lender. The lender said they would help us with the closing in a month, no money down, so we decided to go with LGI Homes. I went to VA Home Loans and that helped out a lot. The home consultant at LGI was friendly, professional, helpful, and walked us through everything. The quality of the build was pretty good.

I was really afraid of having to own an older home. I was really concerned about the foundation, roof, walls, and all the pipes since lead pipes were used back then. Having to re-do all the pipes and basically the whole house would be a really big headache as opposed to a brand new build. Then I was up a wall looking for housing and all kind of stuff in Florida and I was about to leave the US to go to my grandmother’s house in Trinidad when a friend of mine stopped me. My friend introduced me to a realtor who told me that she knew somewhere that would be very easy for me to get in and get through with getting a house. My LGI Homes consultant was Raquel and she was very feisty. She had a bubbly attitude, was really nice, and she said the word integrity which is one of my favorite words. I love everybody in my LGI family.

We spoke with someone from LGI and began the whole process. They were very friendly and returned phone calls on any messages that were left. There wasn’t any waiting period. We came with quite a bit of concerns, and everything was answered in a timely manner. We were pretty much impressed. The assistance was great. Everything was great including the quality of the build of the house. I would definitely recommend LGI Homes.

It was my daughter and son-in-law's decision to go with LGI Homes. The quality of the build is all right. There are just some places that don’t look right. Other than that, they did everything right.

Cynthia helped me a lot for everything. Her energy impressed me the most. I like the area and that it's quiet. I got a lot of things for my home, for the AC, the fan also for the main and replacement for the fan is too slow. I talked to somebody from LGI Homes but he did nothing.

I've done a new build before, and I didn't seem to have near as many problems with the new build as I did as a used home. My first home was used, and I had some problems with it. I was looking in the Colorado area and saw that LGI Homes had a new build in the area, so I went and checked it out. The sales rep, Brittany, was great. She walked me through everything, filled out a bunch of paperwork, and checked if was qualified. I wasn't sure if I was gonna qualify but once I got qualified, she took me out to look at the house. I got to pick the house I liked, so it went really smooth. She did a really good job. The house is really nice and I really like it. From the time I looked at the house to the time I signed the paperwork was only three days, and then we closed within a month. So, it went really quick. LGI did a really good job and they communicated well. I was really happy.

The LGI home consultant walked us through all the amenities and discussed the different ways that we could get a loan and helped us with all that. Having our own place is amazing. There are a few cracks in the paint on the drywall, but that’s something that they come and address after 11 months. But otherwise, the quality of the home is all good. We also had an incident where planks were blown off because they weren't nailed to the post and we have really strong winds here. Half of it is our responsibility, and half of it is the neighbor’s. It was the half of the neighbor’s that got blown off, and we are gonna call LGI about it because we don't want them to think that we punched those off.

I liked LGI Homes' area and the house was all brand new. You really can’t go wrong with a brand new home. Everything’s brand new. There is less to worry about. Plus they gave us a good deal. The ones we dealt with were all helpful and nice people, and the process was quick. I’d recommend it. But the community is quiet. There are not too many neighbors at the moment but you can’t really complain at this point. There’s also a little problem with the flooring but we were told by the builder that he would replace it. But overall, the quality of the build is good.

The sales rep that I talked to made the whole process really easy and he convinced us to go with LGI Homes. There was no pressure, and he told us that their motto is to try to get everyone in the home. He told us where we stood before I filled out an application. The entire process was easy. He showed us homes, and he was upfront with the pricing and the cost and said everything would be free as far as appraisal. We also had a chat with the builders and they did a walk through and showed us how everything worked. The location is great.

We worked with Alberto from LGI Homes and he did a great job. He was a very personable individual and he had a great personality. But I’m not totally impressed with the quality of the build. I’ve got doors that still don’t close right and in the shower, in the middle bathroom, there’s a problem. I think there’s a leak behind the wall and it was just a patchwork done on it. That’s not copacetic. Also, I got a leak in the sink in the kitchen. It keeps wanting to drip out. And the way they did the ceiling in the living room is kinda wavy. We can see the seams. Some of the contract workers are crap. If they’re gonna sell a quality home, sell a quality home. Don’t sell any crap home and don’t tell them that it’s great.

I worked with Chris at LGI homes. Though their reps are nice, I checked online at the Bureau and they do not really do a good job. Some things they mess up. The door in the front, I can still see the hole. Also, the lock inside the door, when I lock it in, it's not really staying. What's wrong are a lot of small things that I didn't see because I didn't have experience for those. Now when we live in the home, we found a lot of the small things that are not really good. When I see inside to the door, I still see the sun go in. It looks like they made the door not really stay on the floor. Furthermore, the garage, when they were painting, they brought the paint some in there too. Nevertheless, the community is good. There aren't too many car accesses and drive by's and I like such areas. I feel good about my LGI home.

BUYER BEWARE! I scheduled an appointment to view a model home. On the date of my appointment I arrived early and felt like I was in a car dealership with the number of sales associates working. When the sales associate CB sat with me she told me they have a 6 step process that would not allow her to show me a home without pulling my credit (hard pull). I told her that I am looking and have not decided on a builder or location but she didn't care - she wanted to pull my credit and sign a contract before I could see the home THEY felt best suited my needs and budget. I stood firm and said no to pulling my credit and she abruptly ended the conversation. Buyers do not be afraid to get up and walk out. This seems shady to me. Needless to say LGI Homes will not be getting any of my business now or in the future.

When I first bought my house from LGI I was excited now after 7 years I would never buy from them again. The saying goes: If you buy cheap you get cheap. Don't expect quality from these people and don't expect your 'warranty' to mean anything because it doesn't... In the seven years that I've bought my house I've had to fix my roof 3 times in 3 different places causing me rip out a lot of drywall! I've also had to reinforce my wooden fence because it wouldn't have lasted and my neighbor found a fence post that wasn't even cemented in! The AC broke after 5 years. If you are thinking of buying from these people because it's 'affordable' you better know how to fix all of their mistakes and it'll be out of your pocket. If you want more detail email me at **.

I went through a couple of the LGI Homes over in Dallas area and their reps were fabulous. My daughter was able to come over here and look at the homes with Ariana of LGI. My daughter put me on Facetime with her, to show me the home. Ariana was excellent and I really appreciated her. I would recommend her for anybody that I do speak to, looking for a home. I didn't even look at the house before I purchased it. I looked at the house the day that I closed. She really took me above and beyond, of what she needed to do. After we chose the home she kept me updated on the status of it, like when the grass was coming in and when the carpets were done. The process took 20 days. The frame was already up, so they were doing the brick and everything else.

I lost $1000 because I didn’t finish the process of buy the home. I paid my $1000 then I got relocated for my job so I couldn’t finish the process. So once I told them that I was told I wasn’t going to get my $1000 back I put down on the home. I can’t believe they would do that to people... It’s unbelievable. I would never recommend anyone to them.

LGI Homes is a company with history and they build houses all over the United States. I like them. I know my house is made with engineering and architecture. Every material in my house is good quality and if something happens, I can call somebody and they're gonna be able to respond. But we had an issue. I paid rent in an apartment complex. I told the sales guy that I still had a couple of months left that I had to pay on my apartment building. We should wait and after I finished that contract, I would be able to buy a house. This was a money-wise thing.

I decided to go to LGI because the house was brand new, and they accepted me. There’s some stuff that I find the work could’ve been done a little better. Like on my siding, I got some trim work outside that really wasn’t completed. But their rep was real down-to-earth, and we had a lot in common. He worked with everything we needed to work with. The community of LGI is also great. So go for it.

My wife and I were renting a simple duplex that was made into an apartment. However, it caught fire one day and we went to live with my in-laws. Thereafter, my wife and I worked on our credit and looked for a house. That time, we could pay no more than $850 a month. The zero down of LGI got my attention. We went over there and met Victor, their rep, who was very helpful and informative. He cared about his customers. He was not about getting me to come buy a house. Instead, he was not going to put me on something if he knew I couldn't afford it. With Victor's help showing us on pencil and paper how we were going to make our house payments, we were able to cut down on a lot of things.

I had a lot of problems with the financing company of LGI Homes. It was a nightmare, but the manager here kept on top of it. He kept after them all the time. He did an excellent job on my behalf so we wound up buying the house. We’ve been here a few months now, but it’s very, very quiet. We’ve met one neighbor, but we have a few houses on either side of us and across the street that aren’t occupied yet. I like the quality of the home a lot and I would recommend them.

The reps at LGI Homes are doing great. They work with you and let you know how everything came about. They get the work done fast and have everything right. I like everything about the built of the home. Everybody likes it, including my dad. Keep up the good work.

We were buying a home as a rental, and we're not gonna live in it. We've had rentals for many years and never a new one. The cost of buying a new home from LGI was about the same as the older homes. Also, everything was under warranty if we got the home from LGI, and it would be less work for us, so it made sense. We worked with Kevin in LGI and he was great. He was very personable, knowledgeable, kind, thoughtful, and he actually bought a home there himself, which was reassuring that he could buy whatever he wanted and he chose something that he was directly involved with.

We chose a new home over an older model for the obvious reason that it’s new and there were no existing problems with it. We knew what was happening from the very beginning. The price of LGI Homes was right, so we went with them. Quality Homes was the style we were looking for, but it was expensive there. We first went to LGI nine months ago, but we didn’t like the home consultant who was helping us, so we walked away. Then we went back and this time the gentleman there, Brad, was so nice and he made it easier for us to say yes.

I like that LGI Homes is a one-stop shop. I went to the LGI office and do everything there and I didn't have to go to a whole bunch of different places. They have everything in-house from the realtor, the loan people, and the attorney. They also work with you if you have credit issues. I worked with Trey and he was very polite and helpful. He told me everything I needed to do and not to do and I really appreciated that. So far, I haven’t had any problems with the quality of the build of the home too. It’s structurally sound and I like it. The new home community that we live in is very quiet and people out here are very friendly so far, so I like it as well. I would recommend LGI Homes.

I had some problems on this to that and LGI worked with me a lot. This is my first time buying a home, and there’s a lot of stuff I didn’t know that they call me about. The person I worked the most with was very professional and with any question that I had, I could call him. I had a good experience. Also, the quality of the build of the home and the community that I now live in are great. I will recommend LGI.

Everything in a home that is a new build is new, so I don’t have to worry about anything breaking down. We have warranties on everything. I had started getting LGI flyers through the mail, and my husband decided to give them a call. Our home consultant really made everything easy. She was on point and she was able to give the information we needed. If she didn’t have it right then, she was looking to make sure we got everything that we needed.

Because of my son, we wanted to move into a home that we knew has no problems. LGI was the only one that was building in the area, so that was the only option. Our home consultant, Travis, was good. He stayed in touch with us and answered any questions that we had. As far as the buying process, everything was great. But now, I’m having a little trouble with the contractor. I have some warranty claims that I’ve filed, and I haven’t had any response from them. I let the contractor know like a month in advance, and I hadn’t got anything back from him. And he had just came over last Saturday and told me he’s gonna do a warranty claim. It’s been going on a week.

LGI Homes is the best out there. I worked with Dan and he was real nice all the way through the whole process. He did everything. If we've had a question, we called and asked him, and he had answered. There are just a few minor things that I've been trying to go on the computer to put in there or I'm gonna have to call them down there and see if they're getting it, so they can come out and fix them out. Other than that, the overall quality of the build of the house is good.

LGI Homes was willing to work with me for the down payment and Jerry was friendly and helpful. So far, I like the quality of the build of the home I got. I’ve got my temperature so high and it stays cozy in there.

LGI Homes met all my needs for my family and me. They have the type of house that I was looking for and I like the warranty that was provided to us. I worked with the rep named Juan and he was great. He was very thorough when it came to every type of detail pertaining to the house and he made the whole process very smooth and comfortable. I love the house I purchased and the quality is not bad at all. As a matter of fact, there were some people wandering around with me the other day and I was even recommending LGI Homes.

Our home consultants from LGI Homes were very helpful. And any questions I had, I could call them anytime. Every now and then when I was feeling kinda shaky about buying a new home, they would call me up and give me a little pep talk. However, this is the most expensive house I’ve ever bought, and in the bathrooms, my wife needed towels racks and there is none and it caught me as odd. The house is not wired for a garage door and there’s no grass in the backyard. There are little things that I found annoying.

A friend of mine informed me that LGI was really good on the whole process with a VA home loan. We wanted to give it a shot and when we were looking around, the reps were able to help us out. We had a good interaction with them and all the way from the time of getting the house to the time of closing, they made sure that they were available 24/7 if need be. The process of getting the home was pretty fast. We signed the paperwork for the house and closed it two and a half weeks later.

LGI's reps were really gung-ho about getting a home sold to us, and then once we gave them the money, I found it was a different deal. The home has a floor that still hasn’t been replaced. There were some things that really should have gotten done that weren't done. My son had to start a job and then not able to go a week and stay down there to get things done. And we haven't really followed up in getting it done. We shouldn’t have to. They said they're gonna give us a list of vendors to take care of things, and they didn’t. The backyard’s not sodded, and they pushed us off onto some guys that was like another contractor that contracts with them. It was a weird situation once you give them the money. But we're happy with the home. For the cost, for what you get and the quality of the home, it's a good home.

Most of the homebuilders in our area are really badly rated but LGI Homes was the only one that didn’t really extremely pressure us into a buy. They just laid it up front. We met the home consultant named Amy and it was some week we were going out to look at homes. We were all stressed out during the whole buying process but she calmed our nerves and laid out some of the facts and helped us make a sound decision. However, the house we bought has minor things that are wrong or semi-messed up like our dishwasher. For some reason, the water wasn’t going to the dishwasher and I wasn’t sure if that was something that they had known about or not. Every once in a while, I've also had issues with a nail on the stairs for carpet but those are normal things and fixable. So, overall, the quality of the house is good.

We have friends that live down the street from us and LGI Homes is one of the first places that they recommended for us. When we came out and saw the place, we liked this particular home which had an open floor plan and was like something that we were accustomed to in Hawaii. The area was quiet and we fell in love with it. We looked around all of Texas to figure out what we wanted but we ended back up at the first place we looked up at LGI.

I was looking up rentals online when I came across LGI Homes’ ad. Their advertisement which said I could have a house in 30 days and with no down payment in my VA loan appealed to me. I called LGI up and the rep said he could have it done in 30 days, with just about exactly the same window as I had to get something arranged for my family to move into. I had a lot of questions 'cause I was kind of doubting. And the representative was patient and he understood my skepticism. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward.

My clients wanted to be close to the family and LGI Homes had a convenient location. It was a great home but the quality of the build was not really superb and my clients were not happy that it was not brick. Also, the rep didn't consult very much and he just gave us a list. But they worked thoroughly and the closing was pleasant. The experience was good enough and my clients accepted it because their family lives two blocks away.

I've had previous experience with LGI before but it never went through with a loan. But my first experience with their people was great and that was why I decided to go back. I was impressed by how friendly and understanding the rep was and she worked hard to satisfying my needs and what I was looking for. She was good about keeping in contact and keeping me aware of everything that was going on. She didn't hide anything, made everything smooth and went back to me right away even on her day off. I love the quality of the build and the homebuilder was very detailed on everything and about how everything worked in my home. The rep also showed me the park and the water pad and the location of the house is where I wanted to be 'cause it's closer to my parents. Everything is working like it's supposed to and everything so far is good.

I've purchased a few homes in my life already and was ready for something brand new. LGI was in the right area that I was looking at. And then for the money, I feel like I got more home and features than I would have gotten if I went with another builder. The representative wasn't overly pushy, and he shared me exactly what he knew that I was gonna be interested in, based off of the information I gave him. He was knowledgeable and listened to the things that I wanted and then he made it happen.

I always drive by LGI Homes and since I was in a rush to buy a house, I went over there one time and checked how much they were asking. Then I got the house. That one was all that was ready that time. The buying process took me about three weeks and I was pretty comfortable working with them. The home was really nice when I did the walkthrough. It was for a rental house for one of my drivers. He needed it really bad right away and as long as he lives in there, I would keep it but when he moves out of there, I would sell it.

Bought this home 9 years ago. Had issues with it from day 1. I was filling out warranty claims left, right, and center. I even had a couple gentlemen from the corporate office actually come over to my house while I was at work. Sat in my living room and told my disabled mother that if we filled out more warranty claims, LGI would would ALL the warranties. I'll give you just a small list of the what I was putting in claims for.

My real estate agent mentioned that LGI and New Tradition were building homes over here. I kinda looked at them both and I found LGI had a lot to offer for the price, so I went with them. My interactions with LGI's reps were wonderful. They were very personable and they answered any questions I needed. They were also kind, really warm-hearted, and very helpful. I had a manager, Dwayne, who was awesome. And everybody was so friendly. They even gave me house warming presents at the end and walked me over to everything. Plus, the head construction person explained everything about the house and how to use everything. I really was impressed.

We had already been shopping around for our homes and I was driving by when I saw the LGI Homes signage one day. I called LGI and they called me back right away. Communication with the home consultant was excellent. The actual quality of the build of the home was really good. Everything was great.

We had an old home and it would cost a lot of money fixing it to the way we wanted it. So, with a new home, we figure we could just move in and not worry about repairs. Some of the materials were cheaply made and now that the house is settling, we’re starting to see lots of cracks and other things, like a broken outside door to the crawlspace because it’s made of pressed foam board. We’re also having an issue with water on the side of the house. Also it’s not easy to use the website to notify that there’s something wrong with the home. On the other hand, the house is in a nice community.

We like the location of the house that we got from LGI and that's why we bought from them. Their reps did pretty well during our purchase and our consultant was thorough about what we've had and what we could do. He did great. But the warranty and their service on fixing things weren't really good. The quality of the home sucks and getting something fixed was a little slow.

For a first-time home buyer, LGI Homes seemed like the easiest company to work with. Our home was a new build since we didn’t wanna have to deal with the hassle of constant repairs over the course of the next 10 to 15 years. Everything, as far as the purchasing process, went fine. But after that, there were certain things that needed to be repaired that took an astronomical amount of time to get fixed when it should’ve been fixed months ago.

I was looking at used homes and a Realtor took me to LGI. I had Angie as my home consultant and I was impressed with her personality. She was very polite and very kind. LGI was very prompt in getting back to me when I had a question. I got a good quality build home. The only thing I really don’t like about it is when I walked in the back side of the house, the paint is real dulled now and I just bought the house. Other than that, I love my home. I like the community, and everything they offered is coming through. So, it’s good.

I came out looking for a house before we knew if my husband was going to get a job offer or not just 'cause the process happens very quickly. I worked with Stephanie at the start of the process and she was 1,000 percent amazing. She had a fantastic disposition. From the beginning I let her know that we have to use whoever my husband's work recommended. For about a month and half, any question I had regarding the house, she was always more than happy to respond to what I needed. She had the answers almost immediately. Then, when we were assigned an agent, and when we decided to purchase this home, I asked my agent to work with Stephanie but he did not. He was not nice which we pushed on to my husband's work so my husband worked with someone else. On the other hand, Stephanie came by and saw us when we got the house. She was very welcoming.

I picked a new home over the older homes as the prices were almost close, and then building was insured. The way that the older homes were built is like very small rooms and very small space, I didn’t want any of those. I liked these LGI new homes and the location, the way that they're built, and the background through the windows. I also like the way that they build the kitchen, they weren't cheap on it. I like the cabinets, countertops, and also the carpet. It's a good quality home and this is what we expected. It's located in a family-oriented community and it's pretty safe. I love walking there outside the place. There are more buildings that LGI is building nearby over my local group and they were pretty good.

We moved into our new home at Honey Farms TN earlier this summer. We were in a rush to find a home because of a new job I had started in the area. As the months go by I am noticing more and more things that I am not happy with. Here are a few things. The garage is not painted, bare drywall, cheap light bulb for lighting. Builders grade cheap vinyl flooring in kitchen and bathrooms. It ripped easily when moving the refrigerator. Cheap press board countertops. Cheap builders grade carpet. Cheap builders grade appliances. Cheap light fixtures throughout the home. Poor drywall finishing. Poor finish carpentry. Poor finish painting. The yard was crabgrass, told it was just seeded. Creaking and popping floors upstairs. Constant sediment in the toilets.

LGI Homes was what the wife wanted so I went with it. Their rep was very good. He was very professional and he made us feel right at home. The quality of the build was excellent and it’s everything we want in a home. The community is very nice and it has a lot of good amenities. It’s been a real blessing living in our new home. The experience was very good and we are very happy with LGI Homes.

We went into LGI just to see what they had to offer. We couldn't even see inside a home until our credit was ran and we were pre approved. That should have been my first clue!! I have a lot school loans so the salesman Ben told us to finance in my husband's name only. We started the process and thought all was going well. We visited the house several times and they handed us "the keys to our house" to measure rooms and even water a tree. We are told to give our apartment the 60 day notice because we will be in our new home for Christmas.