LGI Homes Reviews

LGI really helped me through the purchasing process. They explained everything very well and everything was good. But now that I've started working in the house, I found a couple of mistakes. They didn’t pay attention to a lot of details, like perhaps when they put the cement, they didn’t do a very good job. They also forgot to cover the gutters. The water goes through outside to the yard, not straight to the tank. There are some small little things but not many. Other than that, the property and the area are fine. Everything is good. My family is happy and I’m happy with the house.

The community is nice and the build is energy-efficient and high-quality. I wanted a new home where everything is new as opposed to an older home and I felt very comfortable working with Bobby at LGI Homes. He did a phenomenal job. He was caring for the most part. The people at LGI actually cared about me, what I was looking for and what I was trying to accomplish. They also answered any questions that I had on the spot and didn't hesitate.

LGI Homes gave us the opportunity to purchase a home, and the steps were easy. They worked with us. We were already in the new home in less than a month, so we liked the way they worked with people. They totally help them to purchase the home, so my husband is very pleased with them. We like the quality of the build. The community is quiet and we like it too. It is very nice and clean. We don’t children but we have grandchildren, and they come to the house and they spend overnight. They have a park very close and they love to go there. We enjoyed our neighborhood. I travel from my job to the house, and it’s a straight highway, so it does not take a long time. It is very good. We are very happy.

I like the style and the price of a new build LGI home. The consultant, Maria, was good. She helped me a lot. However, I wanna complain about the loan officer, the one that's making deal with LGI. I tried to do the loan with her and she said I had to come up with 50% down money. Then she said that I was not qualified for the loan. The other loan officer from somewhere else could do it for me. Then I have some problems with the carpet. There’s a lot of nails that its tips just stick out. My kid was running around and he got hit by that. He got bleeding. I’m about to report it. We just moved in. But the amenities are good. Our new home is like a place for everybody living together. It’s nice with everybody there.

I've owned older homes in the past, and with newer homes, you don't have to worry about that much maintenance. I got one form LGI Homes. My home consultant, Roger, was great. He knows his business. He said he's been working with LGI for 14 years, and he's been in this location for that long. So, he knows the homes and what he's doing. He's very familiar with the location.

I lived nearby LGI Homes I liked the house's location. Michael, the sales rep, promised a rose garden. The estimated time was right. Michael said that there won't be blue tape. So before I moved in, I thought there won't be blue tape. But I went in a week before and I saw the blue tape and the things that didn't have a blue tape that I reported were not fixed. And then I moved in because it was closing. So I have a work order now. And because of the COVID-19, the work order is taking a while. I'm not on top of any list because it's only for emergency, which I understand. But when someone says, "Oh, no, we're known to have like nothing wrong with the home." Besides that, he was awesome, but it wasn't what I was promised. One of the air conditioning vents wasn't taped around it. It's all open on one side. That is not cost-efficient.

I have had my house for 3 years and it just looks like it will all break down in the next 2 years. I started having water damage after being there for 2 years each time it rained. I contacted them and they said the house was no longer under warranty but told me the paint needed to be replaced to stop the damage. How come just after 2 year? I paid to fix that part as I had too and again this year, I am having same issue with another side of my house and been told, it may be the window this time. I have no clue how they built these houses that gives you nothing but issue and they are not responsible for it. A brand new house should not have this much issue within 3 years and they feel, it is not their responsibility. It may not be but it is then just very cheaply built leaving you with higher repair cost in the long run.

LGI's reps are all really nice and respectful. I worked with Doc and if I wasn’t so cranky, I probably would have gotten along with him better. He was right on things and when I have concerns, the response time was almost immediate each time. However, in our home, when my husband shuts the downstairs door, the upstairs would rattle. Also, we have a socket on our kitchen wall that is not working. While things have been good in LGI's neighborhood, the biggest downfall is people parking on the sidewalk which could have been in my yard. Also, we don't have a lot of neighbors.

I was looking for something newer and I stumbled upon LGI. It seemed like a good deal to go with. They were the first new builder I looked at and at the time, it looked good. There was one guy who came and did the open and paperwork, and then the other guy was at the closing because of the way this Coronavirus thing is going. They both did the best they could do and it was a smooth process on some of the things. The closing day didn't go as well but I started early March and then, I closed at the end of March. So, that was not too bad.

LGI's location is convenient. It's near where I work. Also, I looked at a house that was fully furnished by somebody and it looked really good. When I looked at an unfurnished one, I found it really good too. I got one and their rep, Jeremy, was great. Everybody at the office was helping me out. My Realtor did a really good job of helping me find the place. So far, it has been a good quality house. I like the layout and all of the bedrooms seem right. It has a lot of the conveniences as opposed to other houses I've looked at. I like how LGI was able to get around some modern improvements.

We were looking for a home and we were working with Realtors. We had gone to a few homes to see them. We were asking about newer homes and the realtors said a lot of them were out of our price range. They were a bit more pricey. But I just went online and I looked up new developments and started searching through, and I found LGI Homes' number. The first person I called was Willis and he set up an appointment right away. He was amazing. He said there were some homes that could be available in their development that we bought in.

Updated on 4/17/2020: After my initial review someone locally came out to my property and is now refusing to replace the sod that they ripped up that I had purchased. $500 worth of sod that I put down after it was recommended that I buy it and now I have nothing but a muddy back yard with no grass. Tire marks and mud from heavy equipment. LGI does not care about you or your home buying experience; they will take your money and turn their backs.

Our sales agent was Emily and she was a really nice person. I asked a fair decent amount of questions and she was there. Even now, she’s there. Whenever I need her, I just call on her cellphone or text her. So, it’s been okay. There were so much paperwork involved. But other than that, the process was pretty good. I like the quality of the home so far. I just need them to come out and look at my front porch. I don’t know if the light bulb is out or it shorted, but it’s so high up. I don’t have a ladder right now to go up there and try to change it. But other than that, I’m happy with it.

I was looking on the internet for renting a house and one of the Realtors called me and explained that LGI was building a home. She made me come over the site and then she explained everything. I wasn’t so sure at the moment. She convinced me to apply for the loan and we started the process. My credit wasn’t perfect so we worked it out. She told me to apply for a credit card, which I did. She was monitoring the points with me and she was calling me and texting me saying that she was just waiting for me to do my part. She was above and beyond.

Zero money down was the winner for me at LGI. I went with them and everybody there was really nice. They followed up and never left me in the dark if I had any questions. Any time we were leery about stuff, they were always there to reassure us. At the same time, they weren't pushy. If I wasn't comfortable with something, they were just really helpful. Being in my LGI home is the best possible situation I could be in. I love the layout and how open it is. The master bedroom is amazing. They did a really good job with the floor plan that we selected.

Everyone at LGI Homes was great. It was a lot of paperwork, a lot of running around, but we got it done. They were also right there whenever I called, emailed or texted. They responded back right away. Overall, we love the quality of the build. We know there are a few deficiencies but they said they would take care of it. They were very helpful. They didn't make it stressful for me at all. They’ve kept a positive attitude about it.

The home consultant of LGI Homes was good and the quality of the build so far is good too. We have a few things that need to be touched up, and I spoke with the builder with our walkthrough before we closed on the house. But, with the virus, it hasn’t been able to be fixed yet, so I’m hoping that will happen soon.

I saw some brochures and things online about LGI. This is one of the areas that’s promising because Atlanta is on the rise of growing or nearby. So, that will make it stand out. I’m a first-time home buyer and was looking at buying a forever home, which is something I can see my kids have. Joe, the manager, was good and there was another guy. I was given referrals based on what type of loan I was applying for, me being a veteran. I liked the fact that I was taken care of. That was very good. The rep was attentive, and worked with me on getting things. We went online to get whatever we needed to get but I was recommended to go in person as well. I like the quality of the service and it didn’t cost that much for me to put down. 1,000 wasn't bad.

I was moving and I wasn't looking to buy a home. I was going rent to own because I felt I had some credit problems. But I spoke with Jumani from LGI and he explained everything to me. From what I was informed by other people was totally different. They saw everything through that I needed to do so I stuck with LGI because it was like I was working with people that I've known for years and they worked so well for me. We have a relationship.

I went to LGI a year back and spoke with a gentleman who told me ways to improve my credit. I took the time to do that, came back and went with them. Picking out my home was very simple and straightforward. LGI helped me throughout the way. My rep, Ronny, communicated with me throughout the process. He was calling me up, texting me and keeping me informed. He told me not to stress as with the loan, things take a while. Now, I love being in my LGI home. We're still working on our backyard but the dining area has been homey for me, my wife and my kids. My wife loves the home.

We like the models of the houses of LGI Homes. It was a good experience with LGI Homes. It was just so easy from the beginning, choosing the models of the house that we wanted, to the financial part and getting all the paperwork in. They were really professional. They explained everything and were upfront. And this is our first home, so everything just went smooth and it was no hassle at all. To me, it seemed too good to be true in some parts, but it happened, and I’m really happy with it. The quality of the build so far is good. I like everything about it. I like how there are some smart features of it. I also like the material. It looks good. It’s not just like cheap material. The community that we live in seems quiet as well and it’s pretty nice.

BEWARE!!! I would give 0 ⭐️ if possible. I purchased my home just 2 years ago and my roof is defective! I have contacted several branches of LGI including construction management, Warranty department and the sales office directly. They have all refused to help. When I purchased the house I was told that my roof had a 10 year warranty. NOT TRUE. The 2/10 warranty is basically a joke. The only thing it covers is if my house foundation splits in two.

My wife and I are a young couple currently in the market for a new house. We visited a new development by LGI, simply to look at the inside of one of the homes we were interested in. I told the agent there we weren't interested in purchasing anything that day. Before we could ever look inside the house, we had to go through our finances with one of their agents and listen to a pitch about their company that lasted somewhere between 90 minutes and 2 hours. I tried to look past it and think of it as just a salesman doing his job.

BAD experience from LGI homes at the Village of Granite Quarry! They can treat you any way they want - take your earnest money with no concern at all - and sell the house to the next person - no matter how they’ve done the transaction - because it’s covered in writing. They are solid about answering ALL of your questions at first, but their tune changes later. Example - I tell the sales rep that I have a home already and that it will probably be 10% down, which is not something I’m interested in, and he says, “We’ll get it down as close to zero, it won’t be much more”….Has me sign papers FIRST, then go to the loan officer. The loan officer says the same thing - about 19k down - you’ve already been roped in.

Be VERY careful! They are very good at using tricky, deceitful wording when they are trying to sell you a home. Every month, something new pops up. For example, I was told that the HOA fees would be covered by LGI for the first year. Surprise! I got a bill in the mail from the HOA. But, wait. I thought LGI assured me that they would cover the HOA fee for the entire year? Wrong. They meant for the 2019 year. Guess when I signed my papers? December 27th, 2019. So they only covered THREE days of the HOA. Another funny thing, I was out of town for the holidays and wouldn't have been able to sign my papers until I returned on January 2nd; I didn't move into the home until January 3rd/4th because I didn't get back into town until January 2nd.

LGI's people gave me a good deal. The reps explained everything to me. Any questions I had, they answered. When I called, they were always courteous. They covered the warranty they volunteered for 10 years. Plus, I like the house they were offering. The living area is just the right size and it's of good quality. While I wish the tiles and the refrigerator were different, everything else is fine. The neighbors are very quiet too. Working with LGI was a great experience and I would recommend them to anyone.

My grandson who has an LGI whom told me about them. I worked with a rep from LGI and he was excellent. He was very calm and he explained everything very well. So, I made a connection with him. The build I got from them is of excellent quality.

Working with LGI's rep was a very nice experience. However, I had a few details in the house I got from them that I wanted to bring up to par. There was paint on my stairwell, paint in my sink and other things that were dirty and dusty. Some corners had cracks in them and they needed to have paint. There also needed to be caulking at the bottom of my shower for that to be up to par. LGI said that those would be ready when it was time to move in. But then, they did not have it together. I had tape near my shower too and the tape is still there. Other than that little bit, everything else about the purchase process was pretty straightforward. LGI has been very informative and truthful too about what's going on in the surrounding areas.

My friend bought an LGI house two years ago and she was happy. I asked her to pass me the number of whoever sold her the house. I contacted the rep and I met Anna. I saw the house and I liked it but I wasn't ready. She never put pressure on me though and she was never pushing me. She was sweet and she had the patience. We had a very good connection and she was advising me all the time such as how to fix my credit. We never lost contact and she was calling me and asking me how everything was doing.

LGI Homes had the layout that I wanted and there was a backyard. My rep from there was awesome. He was on top of things and was always there to answer my questions if I had any. I was impressed with everything like his interaction with me. Even now when he’s showing homes to other people and he drives by, he acknowledges me which is really nice. He made me feel like I was someone and not just another sale. He was interested in making that I got what I wanted and that I didn’t miss out on anything. I didn’t get the first house I wanted because I wasn’t able to get my deposit down quick enough, but he stayed with me and helped me find what I needed. It was all good.

I knew of LGI Homes prior and it jogged my memory when I was searching for a house. They had new construction and they focused on first-time home buyers and being able to move in quickly. I was at the grand opening on December 6th and I closed on the 10th of January. The rep was amazing from beginning to end. He became my best friend throughout this whole process. He directed me and gave me knowledge. He was always a phone call away and always willing to answer any questions, always extending himself beyond just the average consultant. He became more like family and he made me feel so comfortable and confident that it was gonna get done. Overall, he was amazing.

We contacted LGI in the summer of 2019 just to see where we were at credit wise and what we needed to work on to qualify for a new home. The sales guy was very helpful and gave us hope! We qualified for no money down due to credit score and we went through the process!! It was quick and easy it seemed. I had people tell me they wouldn’t buy from them as they had been lied to. I pushed that off due to the fact that they seemed to explain everything in detail to us. I specifically asked about the HOA and was told that the dues were put in our escrow account and paid each year from that! That it was included in the monthly payment that was much highflier than advertised for taxes, insurance and HOA dues. I accepted that.

I lived in the Cypress Way community and I saw that LGI Homes was building new homes, but I didn't see the office until later in the year. Then, my mom and I walked in there and they were really helpful. Everybody in there was very nice and others couldn't beat their price. They worked with me with my credit and how much I make. They did everything for me and it was very simple and easy for my first time buying a home.

I am a first time home buyer, when I saw LGI homes online the prices and the houses looked too good to be true. I read all the reviews and decided to make an appt. I soon found out that was a huge mistake. I had made an appt with Adam originally. I showed up and immediately was given to someone else I had never spoke to. Adam was with another couple finalizing a deal I guess that’s why I was brushed off. I sat and spoke with a woman. Can’t recall her name but she was friendly and knowledgeable. I did just want to look at the models but it was like I was forced to sit at that table with her for 2 hours going through all of my finances etc. before I was even take to see the model.

I wanted something that was more reliable. I didn’t wanna have to put money into starting a home. My Realtor showed me the area, which helped out a lot, and the LGI home looked better compared to the other ones. The inside was what I wanted and all around. It was the best choice compared to other competitors. The first person I met showed me the house. There was a homey feel. I’m very new to the area and he made me felt welcome in the area. That was a plus. He made the process really easy which was pretty cool. I was very comfortable. The house has a good quality but it has some errors and faultiness into it. That's the only part that I'm worried about. But I'm still happy with my choice. It was a satisfying experience. I have a home and I'm living in it. It's been great so far.

LGI Homes has been awesome to work with and they made everything very easy. I only had to go to one location to fill out loan paperwork and sign for the title. The salesman took me through a lot of the homes and got me to find what I want. It's our first home and it's better than our apartment. We've got a fireplace, beautiful cabinets, nice appliances and countertops. The floor looks nice too. It looks like wood but it's not and it doesn't scratch. In real wood, when a dog runs around the floor, there'd be scratches all over the place. All in all, the quality of the home is great. Other than a minor thing like touch-up paint, everything seems to be in order.

The representative was good and he guided us through the whole process. He was prompt to respond to my questions. If I had any questions, he was able to answer them. The quality of the build and the location were good. But I have some timing issues and they told me they would take care of them both at closing, but they haven't really been covered. The process after the closing has been not very good. There are some portions of the flooring that are coming off and the blinds were not installed properly. They are crooked. I've made a service request online for over a week now and nobody has responded to that. So, I don’t like that.

The price of an LGI home was less than older homes, so why buy a 50-year-old house for more money. I contacted LGI over the phone and went down to the field office and talked to them. They showed me around one of the model homes and when they were opening in the actual area, I scheduled with them a walk-through of the actual house. I wanted to see the area and stuff. And I did that, and then they called me a few times just letting me know where the process was. It was pretty good.

My brother bought through LGI, and he gave the salesman my number and I ended up buying the house right behind him. The consultant was great, understanding, and walked us through every step that we needed. I thought I was gonna walk in and this was gonna be a headache, but it was the simplest thing I've ever had to deal with. My experience was great. They handled everything in-house and they were extremely knowledgeable. We got to meet with the salesman, the builder, and the loan departments. It works out at that office. Everything was dealt with there.

My Realtor told me about the subdivision going up, so I just drove by the subdivision and saw the LGI Homes signage. And then, I stopped in to one of their offices. Their customer service was excellent. Tim, the rep I worked with, was very friendly, honest and knowledgeable. Any time I had a question or an issue, I would either text them or call them and he'd get right back to me which is very important to me. I was very pleased with the experience overall. I bought a $215,000 home and there's always something that could be done better. But so far, I've only had some minor issues and I'm pleased with the price.

My brother told me to look into LGI because his daughter bought a home from them in Fort Worth. I’ve only been here in Dallas for a year and they were the first ones for me to go to. It was a good experience. I went in with a mindset of buying a house so I was eager to get one. Customer service was great and I got my questions answered. The process took about two months but it could’ve been less. I had a few things on my credit that I had to kind of work on but it was nothing hard. We wanted to get my score up to a good number.

I was looking at a couple of different types of models of homes in that area and LGI was had available what I was interested in. I made an appointment with them. Diane was fantastic and she took me right to it She pretty much walked me through everything and made it really easy. She was really responsive about questions and if she didn’t know the answer to that thing, she’d still find out. It was really awesome. I didn’t know anything about buying a home and she really streamlined the process and told us exactly where we needed to be and kinda worked with us.

From the very first time I called to the day of the closing, I spoke with Chelsea. Chelsea was the one I had to help me out. She kept in touch with us and messaged every other day to tell me what stage they were on and what they needed from me. She was always communicating with me and ready to answer my questions. She was really open to me. I liked her a lot. They were able to explain every detail with me. Also, the quality of the home has been so far, so good.

I searched online and I saw LGI, and then I sent a request for application. They called me back a couple of days later. We got an appointment and everything went good from there. The rep was real friendly. She did a great job explaining everything, and asking me about my score. She ran my credit, and she looked and then she pre-approved. And then from there, I dealt with another guy. I had to bring all the papers to him and he was great.

I worked with one lady at LGI Homes and she's very good. She knew exactly what I was looking for and was pretty clear. She showed me a couple of properties and I decided what I wanted to take. Some challenges I had were in finding out when they wanted to show and how soon they would fix stuff. But all other things are okay because the agent that I worked with was communicating with frequent pictures. But after closing, I needed to work with the builder guy and I submitted some cases that took some time to resolve. Plus I had to be there in person to resolve it. Other than that, the build looks okay to me. This is for my investment property.

I told my wife that instead of renting an apartment, we should look for a place. She immediately made the phone call and a month later, we owned a home. The LGI representative here was very nice and showed us around. It was the only place we looked at, and it was affordable. The house was complete. The walls were painted a nice color. We’ve got vinyl flooring and the laminate looks like wood. It has two bedrooms and three baths. It is what we wanted. The build is nice. They put these things up pretty darn quick. It was a pretty good experience. The only thing I wish was that the garage was a little bigger. It’s 19x19 in size and it really doesn’t leave a whole lot of room to put up a work bench. I’ve got a bunch of stuff I’d like to put in there. But the house is very comfortable. Once I get some furniture over here, it’ll be better. LGI is really good overall.

Everything went good with LGI Homes. It was timely and efficient. They kept in contact with me throughout the whole process and let me know what was going on about the process of being approved of my loan. I like our new home. We got a lot of home for the price. It was new construction. It was already ready to move in when we got it, and we fell in love with the way it was. The neighborhood is amazing. I walked through with the construction manager. There was nothing that really needs to be fixed or repaired, just a touch-up. The quality is good. We're happy with it.

Well looking at homes in Maricopa Az. Put down 1,000.00 and watched the house be build, went very 2 weeks. It rain a lot. Told the management about the wood wrapping and they said that it was ok. Told them about the big hole in the roof. All they did was cover it with the roofing product. Did not fix the holes. Went back out and the sheetrock was on incorrectly. That was not fixed. I was suppose to move 1/31/2020. Then the payments went to $1600.00 not including the HOA fees. Then we had a message that we needed to pay 200.00 at closing when it was suppose to be zero down. So I told them that the deal was not going to happen. Of course we lost our 1,000.00 down. I am very unhappy with this company. We even took pictures of the place. I will never buy from this company. I got sick with worry 'cause of this bull. I feel all they wanted was my money not to listen what we was wrong with the house.

My LGI Homes rep was very nice and had a really good attitude. However, there are a couple of things that need to be addressed with the home. But overall, the experience was great.

I decided to get a new home as I don't want to worry about fixing anything. Our home consultant, Jorge, was great. He seemed sincere and humble about what he did. Our LGI home has good quality so far. I’ve never lived in an all-electric house, so it's a little different for me, but we’ll see when the bill comes in.

I got a newly built house from LGI because I trust newer houses versus older ones. I've been in the house for two months and I've been having a lot of issues. But they're getting these issues fixed. Other than that, my dealings with them went well.

The consultants of LGI Homes were very nice. Everything’s good with our experience and the quality of the home is good. The community looks okay, as well.

Sharla handled things in our best interest and in really a professional way. The quality of the build was what we paid for. And everything is going along fairly smoothly.

I didn't want anybody else's problems or issues, like when you get a used car, so I chose to go with a new home from LGI Homes. My initial consultant wasn't available, so they referred me to Cody and he took care of me. He seemed knowledgeable of the house. He had no moments trying to think of what to do. He had his spiel down good. The home is nice. I had a repair guy come out the other day to check on the heater because one of the piping were improperly sealed, so it was leaking water onto the wood underneath the heater. I put the work order in and 20 minutes later, I got a call. Their service was very quick and efficient.

I lived in The Cottages of Lake Forest, so I knew that they were adding on and I rode to see what they looked like. LGI was convenient at the moment. I wanted to stay in the same school district for my daughter and it was the closest, which was why I chose them. There are a lot of little things though that you don’t realize until you get to live there. I don’t like that you can hear the dog next door as well as the flat paint on the wall and that there’s no linen closet. But I liked the honesty and good attitude of Christian, the rep I worked with.

I was looking up properties, and LGI Homes popped up on the internet through random searches. I was going through a divorce, and everything that I was looking for was a lot more money. I was living in Chandler, and I went, “Geez, I could get a brand new house out here for less money,” so that’s what I did. Everything has been absolutely great with my interactions with LGI. From the people who had the loan and who got me through the process, all that was 10s across the board. There are things in this home that have problems though. I got a couple of doors that don’t shut all the way. And I have a backdoor that’s kinda crooked a little bit. There’s like a seam for bees and for bugs to crawl through. The wood floor in one of my bathrooms is popping up by the bathtub already, and I’ve only been here a month.

We prefer a mobile home, for a new home. A couple of my brothers were talking about LGI Homes. I also saw LGI Homes online and all the signs on the 35. I was not too fond of the first homes they showed me. They were a little bit too small and were like apartment feel kinda thing. But then, the second guy showed me more bigger houses that were a lot better. The representatives were thorough, understandable and patient. They didn’t rush me. They were just trying to satisfy what I wanted. I feel comfortable working with them. It was easy and wasn't harsh. They were laid back, asking me what I wanted and saying we do the paperwork and get it done. Everything was pretty cool. It all depends on the individual, what kind of person you are. I’m not one of those picky persons that start nitpick all little stuff. As long as you have the proper criteria, everything goes smooth.

We wanted something that was ours and nobody else’s beforehand. And LGI Homes'mbuild met all our expectations. We were extremely comfortable working with them. Their friendly customer service had all the answers to questions I asked. The process was quick and expedient. From signing up to getting approved, it took about two weeks. Sam, our rep, was knowledgeable and friendly.

Our LGI town home fits our needs the best. I was looking for a little more of a low maintenance lifestyle, and the price was right. I work from home, so I needed a home office. The home had three bedrooms, two and a half baths, and that fit the bill. It’s an end unit that overlooks the little ponds out here, so we got lucky. This one was open and probably the nicest view on the whole property. We have a couple of pools and a workout building with some universal-type of equipment in the neighborhood for working out. We’re close to the golf, so there’s a lot of walking paths. We have a couple of dogs, so we’re getting them out and we can take bike rides on the sidewalks. We don’t have to ride on the streets. So, it’s a nice area.

We came over here before Thanksgiving and looked at several different communities, and this one seemed to be the better quality of what we wanted. Tim was very nice. He was excellent. The whole process seemed good as well. I was very satisfied with LGI.

We started with a new build instead of an older one because of some potential resale issues, not really knowing how the previous owners would be taking care of their home as well as cheaper home insurance. My Realtor, David, was really awesome on giving us insight on LGI Homes. But with the consultant that was helping us, Kevin, we didn’t have the most pleasant experience. There was lack of communication as well as updates on our home. Everything was kinda always up in the air. Our Realtor had to step in at one point because of how unprofessional we felt he was being.

My wife and I decided that an LGI home was the best deal for what we were looking for. We got along with their consultant, Vanessa, who was recommended to us by the manager in charge of the LGI development at our location. We worked with her the whole time. The home we got is well-built. It has a lot of nice options and upgrades. The neighborhood we are in is very nice and well-kept. The houses aren't cookie cutter. They are all different and spaced out nicely between neighbors. It has been very easy to talk to LGI and get any issues resolved. Everything went very smoothly for us.

My son & his wife purchased an LGI home last year, not long after they moved in they received an $800.00 water bill!!! Upon going to the water department to inquire about the amount they were told that this is not the first LGI home to have this issue apparently, the plumbing contractor they use doesn't connect the sprinkler system correctly and leads to an unknown leak until you receive your first water bill! My son immediately contacted LGI who said, "Yes we know. We will send someone to fix it."

Ceasar was who we dealt with at LGI Freeman Ranch and it was not a pleasant experience. We had made an appointment to look at a house before Christmas, but unfortunately my wife’s work schedule changed and we ended up having to wait after the holidays. I texted Ceasar and let him know he situation and that we will have to wait after the holidays. Ceasar responded rudely and was not understanding of the situation.

We visited LGI Homes 3 years ago but I had to straighten some credit issues and save up a little bit more money. Then I revisited it again, and it was all ready. However, we're currently on week three in the house and I've had a lot of issues. When we first moved in, day one, there were over 15 nails in the driveway and gutter. One stuck into my four-year-old grandson’s sneaker and, luckily, it didn’t pierce his skin. On day two, the garage door didn’t open and it’s still not working. The master bedroom tub is really hollow and although they are working on the problem, I don’t know what they’re gonna do. Bottomline, it needs to actually be taken out and a new one put in. Also, there's a big hole in the piping underneath the sink in the powder room downstairs. Someone has to come out now and a drywall person has to come out. The nails sticking up in the steps have been poking us in our feet even though they were hammered down twice already.

I've never bought a house before and with LGI Homes, I got like a first-time buyer's program and the only thing I had to pay for is $1,000. I worked with Tim and he was very personable. The quality of my home is okay. I wish we would have grass though. We had to pay for our own grass in the backyard. I'm farther from a lot of people than a lot of my friends but it's all right. The only thing is I'm hoping that they're still building around because there's only one way in the community. We're right off the freeway, and it's just a pain to have to loop around. They need more accessible entrances because if you miss the exit and if you miss the turn, it's gonna take you 10 to 15 minutes to get back around.

They were always very attentive to answer questions and be up-to-date on things and keeping in the loop. The quality of the home is great. I feel at home. Also, I like the dining room area because I like the archways. It makes it nice and open, not closed off, so that’s good.

Our LGI Homes consultant was Monica, and she was nice. She showed us a few floor plans, and worked with us and our budget. We felt pretty comfortable with her. Our new home is a good size for my family, and the community is nice. Everything was good.

I heard a new build has a little bit more incentives, and it’s a new home so I shouldn’t have that many issues coming into a house. Darrell was the first person from LGI Homes who spoke to us. For the most part, he answered most of our questions and concerns. LGI could be a little bit more truthful about a cross in front of us heading in the land across from us. We weren’t told about a train in our front that’s literally across the street. It was land and Darrell said it was just land. At 2 o’clock in the morning, we heard a train. They lied to us again by saying the train only came by between 7:00 and 5:00 PM, and that was pretty much what they told us. Other than that, everything seems pretty good with the home, so far. And it seems like a very friendly, clean neighborhood.

I’m a realtor so I see LGI by going through the communities. I was there last year but for some reason, I didn’t want to buy there at that time. This year, I change my mind and I then bought a home there. Shereka did a good job explaining what the process is and how. It went smoothly and everything was nice. We were looking for bigger homes but we were out of the bigger ones. They were moving quite fast, so we were always updated of the status and demand. However, I’m skeptical and not a big fan of the walls. I’m not sure if there is a reason why they did that. If there is a texture, it would hide anything that might be there compared to a smooth wall. Other than that, the experience was pleasant and everything was straightforward.

When we were looking at LGI Homes, what was a selling point for us was how their new build was around the same price of an older build that needed to be completely remodeled. Gerardo, our consultant at LGI was super friendly. He wasn't pushy about anything and he knew what he was talking about. He spent basically all day with us when we were going back-and-forth about things. We purchased from them and so far, we've been really happy with the build we got. The quality is fantastic and it was a great deal. Even the guest bedrooms upstairs are a pretty good size. The neighborhood is pretty quiet and everybody there has been very nice. We love our new home.

We got into our LGI house in not even a month so it was super fast. I thought it was gonna be really hard and stressful, but it was actually really easy. The guy who helped us was awesome and I love him. I would do it again. Any other guys were super pushy and they kinda scared us away. We were gonna go with Centex but when we went to LGI, they weren’t pushy. They made out the numbers off for us before we even looked at anything. I like that because if the numbers weren’t right, then we couldn't have gotten it. We already moved in and I love the quality of the build of the house. I haven’t had one problem. Working with LGI has been perfect.

I am the second owner on my home. My home is only 5 years old yet I have issues with a leaking roof. My warranty company won't cover it because of improper installation and I cannot get in touch with LGI. They do not have a direct customer service number online and I have called numerous people trying to get in touch with corporate. The link on the website to submit a request for a warranty issue is not working. A lot of people in my subdivision are having issues with their homes because they were put together with "gum and grass" as one of my neighbors said.

The rep from LGI was very informative. He was very nice and gave me the low-down. I liked how I could reach out to him and that he was very personable. The build I got is of good quality. It has lights, all the new warranties and all the good stuff. It has been perfect.

My mom saw the LGI ad on Facebook. I was looking for something and they were close by so it worked out. LGI made the process quick and easy. If they needed a paper signed, they send it over via email and I e-sign it. It's hassle-free. Also, the finance company came to the neighborhood as opposed to having to go out and meet them. So, that was convenient. I like the home's location the most and the build is good quality. They put the grand countertop in.

I was looking for a place to stay and they gave me a great deal. They were very nice and just one thing led to another. They made me a feel at home, like I knew them for a long time. It was a very nice experience working with them. They explained everything, how everything would work, and the process of the loan, and the buying process. My consultant was very nice and very friendly. He made everything simple and easy enough to understand with the way they walked me through the process. The quality of the home is nice. I love it. The amenities are very nice as well, and I love it. I never had a new home, so it's a very, very exciting experience.

They were real smooth. They explained everything and took their time. It was a good experience working with them. The rep we dealt with was real good because he called up and checked on us regularly. If my wife and I had questions or when we follow up, and it would be late in the evening, he would still call us. Communication is a big thing and that was one of his strong points.

One of the fathers of my kids told me that LGI was building new homes and I probably could look into it. He said it’d give me what I was looking for. LGI was more organized and understanding. Also, they knew what I wanted then. I felt like Tara, a rep there was helping me from the heart. I felt like she was there for the best interest. And when I told her how many kids I had and where we stayed at, she knew the perfect house to pick for us. I like the quality of the house. We moved in on December the 22nd and I love the community, ‘cause it’s a pretty and friendly place. I'm more peaceful and I think my kids are at peace.

Everybody at LGI was nice and the guy that I went through, Mario, was real comfortable and cool to work with. I was in an apartment and have been paying rent since 2006, and he told me the benefits of buying a home. He said that I would be investing in buying a home and I wouldn’t be losing my money by renting. LGI did me good and I really had a good experience. I also like the whole house and the new community is good as well.

With LGI Homes, I found the place that I liked and the location. But I’m not too impressed with the home. It’s not that bad, but it’s like they don’t take pride in their work. Some of the light bulbs don’t work. I told the guy who was here about a shower ratchet. He went and took one from another house, put a little cheesy screw, and it didn’t work. I had to go to Home Depot and do it myself. The floors were sticking up, and the guy told me, “Well, if it sticks up again, put some glue on it.” I went, “No man, you put glue on it. That’s your job.” There was still tape around the bed. The stucco work is done cheaply. Whoever painted the house sucks. There are places all over the place where they missed.

I was very pleased with the whole process, which was smooth, and with our purchase. All the information and questions that we had were answered. I didn’t think we would be closing so soon with how late we had started the process, especially with all the holidays but I think it went really well and I was very glad we decided to choose them for the homebuying process. We did have a plumbing issue but they came out right away and took care of that. Everything looks like it’s holding up very well. It was well-built. There are no overlapping sounds from the room next door with thin walls. We mounted TVs and they’ve been pretty sturdy. The finished garage was actually a nice plus.

LGI Homes is fantastic. I'm more than satisfied. I wanted something new, a house I could make on my own, and be the first person to be there. I found LGI Homes online, and I had a marvelous experience with the home consultant. I couldn’t ask for anything more. The quality of the build is really nice. I’m more than satisfied with the amenities. I moved in my home before Christmas, and it made my new year a whole lot more better, and I thank them for that.

I dealt with Taylor and he was very personable. The process was fine but the quality of the home is shabby at best. I'm finding all kinds of stuff to be fixed, and a whole lot of humming and hawing on fixing stuff. I'm working with their construction manager right now for the neighborhood. I've been dealing with his home handyman for the last two days. Working with him is like playing cards with your brother-in-law's kids. The workmanship is just crappy. Every light switch and plug-in is crooked. But I cannot expect them to come in and rip out every piece of drywall to fix that. Also, I've got holes in my front Hardie board that's got to get fixed.

We have lived in our LGI home for about a year now. Like with other builders, we had our issues but the manager was able to have those fixed. After installing wood floors, that’s when you see the lack of construction quality. The contractors didn’t bother to clean up after themselves behind the stove and amidships washer. When it came to the doors and molding, all the doors and molding where cut higher than normal and some where cracked, which I had to replace. My recommendation is to stay on top of the contractor and come approve every single step before they move on. One this is it passing inspections, another is maintaining an expected level of quality, regardless of how “affordable” the home may be.

We heard about LGI Homes online and then we stopped by. What made us go through them was their convenience and no drama with packaging and upgrade deals. We were willing to pay a little extra more for not having to deal with it. Nikki, our home consultant, was awesome, and the process was as fast as it could be. She set us up with a notary and a loan officer, so it was convenient and all in one place. The build of the house was good. We, however, did a couple of things inside like a cracked drywall and a mismatched paint that they did fix right away. Maybe they can also offer packages like partially developed backyards, but, overall, we are happy.

LGI Homes is a nice company near my home where I live, and I wanted to live nearby that time, so we chose LGI. Their rep's knowledge is very good and they made me comfortable. The communication was very good. Construction is also good, except a couple of things. There were certain problems with the quality of the build when I moved in. But they're fixing it right now, especially on the construction on the windows. They don't have a parallel windows. When we start putting the blind, it's not even straight. I had to change my blinds a couple of times. Coming on the bottom of the window, there is like half-inch inside the window. But I managed to put the blinds and we are good right now. And our home is in a nice neighborhood, with good people.

We filled out an application and our credit was good, and from there, the process was wonderful. I love my home and the experience of finally getting it is awesome. Any questions that we had, they were readily available to answer them.

My dad is familiar with LGI Homes, so he recommended me to look at them. I went with them because I did not want to have to worry about anything breaking. And, then they pay your homeowner's insurance for the first year, too. I had a lady named Carol who showed me the house, but I had a realtor that was representing me. Carol was the best and she is still in contact with me today. LGI Homes, however, was supposed to pay for the appraisal fee. But, I ended up paying for it out of my pocket. And to this day, I was told that I was supposed to get that $550 back. Now, they're saying they're not going to give it to me. So, there are things that they lie about to get you to buy their homes. I don't think it's right.

LGI Homes' consultant was great. The design of the homes that we chose made us go with them, and the quality of the build is great. There are a lot of new houses that were built in our community and there is not that many neighbors, but it is going to be great once everybody moves in.

I was looking at houses. I saw LGI Homes' sign out there on the road. I went in and pulled in to look, and I talked to Matt. He did all the work. All he did was ask me questions, I answered, and he wrote everything down. I enjoyed every bit of the process. I like the quality of the home. It has three bedrooms and two baths. It’s just me there so it’s a lot of room. It’s a good build. And some of the stuff they do on the house, you don’t see done that day. I like the cul de sac I’m on. I met a couple of my neighbors who seem to be real nice. Right now they’re building homes across the street next to me so it’s a little noisy at times, but other than that, it’s all right. If you’re actually purchasing a home, you need to visit LGI because they’re very good.

Mike did pretty good. It was pretty easy to get ahold of him. I went with a new build because they paid closing costs and I'm almost settled in.

Our rep from LGI Homes is knowledgeable and always available. In our home, however, we found some details that still need to be resolved. We are being told that for some kind of details that they need to take care of, we’re gonna have to wait, which is okay. But then they tell us a time but they show up at a different time, which is not really professional. For the front door, they told us, “Oh, we’re gonna come look at it later.” But that was probably two weeks ago or maybe more. And they are supposed to follow up on that, not us, because we’re the customers. Clearly, there is a lack of communication from the construction people's end. Also, the community looks fine, but there’s a lot of break-ins in some houses down the road. We have an HOA that's supposed to be taking care of security, but it’s not enough. I wouldn’t recommend LGI Homes.

LGI reps were good servicemen, orientated towards the company. I was impressed with their professionalism. They walked me through the home and I said, "I'd buy it." But once I gave them the $1,000, they lost communication with me. They should have better correspondence. The home is okay. It's just that my wife didn't like the black refrigerator and the black stove. The guy made a comment about it on the closing date and made a promise that they would change it, but they never did. Still, I'm satisfied with my overall experience.

I just got transferred from my company and I had to buy a house fast. LGI Homes has them already built and ready for sale so I went with them. Their sales tactic is they get you all pre-approved while you’re in another location, and not in the neighborhood where the house is at. They put you in their car, like you’re a prisoner, and then they take you out there. You need to pick a house and it's like you’re not leaving till a sold sign is put in the grass. They won’t show you the house until you’re pre-approved.

LGI Homes made the process for buying a house really easy. We were searching for houses on Zillow online and we saw a house on there that we were interested in. We then went to LGI's office to take a look at it. The first one we looked at was a little bit too small for us, so the salesperson brought us around all the different houses they have available and we picked the one we liked. The biggest thing that I noticed working with them versus working with a normal realtor, where sometimes things take a lot longer than they should, is that, this process was really fast. It only took about three weeks. They made the whole thing really easy to get approved for the loan. The rep was very helpful during the process and it went pretty smoothly.

I bought a pre-built from LGI a month ago and the quality is good. Also, the reps are always on top of the stuff and they give me all the info I need.

I love everything about LGI. The salespeople were wonderful, especially Corey. When I first called LGI Homes and Corey called me back, he was very patient and very helpful with us being able to get into our home. He worked with us every step of the way. And even on his day off, he would answer my calls and answer any concerns I had. I love every square inch of my home. They had wonderful colors in it. I’ve seen a lot of homes where the garages were not painted, or it takes them forever to come out and fix things. But by the time we got the keys, the fence and everything that we had a problem with were already fixed. The garage was painted, which is nice. It’s everything I was hoping we would find in a home. I can sleep all day long here. Every place else that we’ve ever lived, I'd say, “Oh, my god. I hate this place.” But just knowing that we’re buying this house and it’s ours, it makes me feel good.

I'm one that often reads the bad reviews shortly after reading all the good ones. I almost skipped over LGI Homes after reading some of the bad reviews. I bought a new home from LGI in Union county near Monroe NC a few months ago. LGI provided standard upgrades in all their homes that would have cost extra with different builders. The construction is pretty good. I have a new refrigerator, dishwasher, microwave, etc on the first floor and standard hardwood flooring downstairs with an open floor plan and 2 car garage in a neutral color scheme for the interior kitchen cabinets etc. The loan process went relatively smooth as well using their in house lender. I was pleasantly surprised that I haven't had anything major go wrong. LGI has been responsive to minor issues that have come up and worked actively to fix things before my move in date.

I went to the Douglasville, Georgia location about 3 weeks ago. The young lady I was working with was really nice. The application process was smooth. I was told to provide paperwork to show the status of my student loans. I provided that paperwork the next day to the lady I had been working with the day before. I’ve heard nothing from this lady since then. I’ve reached out several times. My final message said can you or someone from your office give me a call in regards to my application status, whether it be approved or denied I would just like a verbal confirmation. I still never got a response, which is very disappointing. I provided my personal information to these people, only to now be ignore! This is very unprofessional and scary being that there is a lot of fraud going on.

It has been a month and 10 days now since we've moved into our home. We had a great experience with our LGI sales consultant, John, who was such a great help and so knowledgeable on what we could do. We started in September and then we moved in in November, so it was a pretty quick process. Everything was good with the sales, but the process with the loan department was frustrating and so was the construction part.

My experience has been amazing. I ask them questions and they give me an answer very quick. Quality of the home is good too.

We were in an unusual situation. We had been renting a house for 30 years, and the landlord had died and gave it to a church, and they wanted us out of there. They only gave us two months to get out. And rent is so high now. We just had a short time to leave and I wanted to buy instead of rent, and buying from LGI was the fastest way to do it. We came and looked at the houses, picked one out and a month later we’re in it. I sent in a work order a couple times and nobody has been by here to do anything, and that’s been a few weeks. But other than that, everything is fine. I built a lot of homes myself and I find the quality of the build to be nice. As soon as they were done with it, we moved in.

LGI Homes ~ Sonterra. My friend referred me to LGI Homes. I love the in-house financing and pace of the process. I do think the team could have been better with communicating, especially during closing. LGI lacks in terms of quality, honesty, and diligence. None of the homes have grass in the backyard. The flooring in wet areas is just rolled-on vinyl (my washer/dryer tore part of the flooring during installation). There are no blinds, aside from the front of the homes. Bathrooms don’t even have medicine cabinets or shower rods!! I can tell that the carpet was installed before the house was painted.

One of the good things about a new built home was the warranty, and then the energy-efficient part. Originally, I was on top of looking to renting, and then I was told the renting and the buying was almost the same. And it seemed better just to go and buy it. The reps of LGI stayed in contact on a weekly basis and we made good contact. They explained everything upfront and were real professional. They explained the process. What I liked was they gave us the process in writing. And the quality of the house was good. We're pleased with it.

Even though buying a new build is a little bit pricey, we didn't have to do any detail or anything to the house if it was needed, so it was more convenient. And we liked that everybody at LGI was really friendly and helpful. They explained everything that we needed to know and answered all of our questions. Candice was really kind. She kept us updated with everything and got back at me right away if I had questions. I felt really comfortable. I really like the community too. It is really secure and safe. Everybody's friendly. We were renting for the longest, and LGI helped us out. This is our first house and we got it within a month, so everything worked out perfectly.

We went to LGI Homes on a Sunday and it was crazy that the office was even open. We met with Chris and he walked us through the steps of getting a home. And then, he asked us what we wanted, and he showed us around different properties. We just chose the house model that we wanted, and within 30 days, we were living in our home. The knowledge that Chris was offering was impressive. I didn’t feel like he was just looking at us as a number. So, he picked the time to speak with me and my wife, and told us the steps, the pros and cons, and everything that went into being a homeowner since we were first-time homeowners. So, I really appreciated that.

Everything went wonderful with LGI Homes. We were looking at the other homes, Starlight, and they gave me the runaround. Then my wife and I went to LGI, and the gentleman who helped us and everyone in the office were all professional. He told me straight. Every week, he would call us on a Thursday and let us know where we were standing or what we needed. We did some work on our credit scores. And the lady who did the closing, before we closed it, went to talk to another lady who sent it to everybody else. We had all the paperwork before they called us, and there was something else. We got it to them as soon as possible. We closed less than 30 days. To my wife and I, everything was smooth. Before we did the closing, we had to do a walk through with the builder, and they explained a lot of things to us. They were very helpful.

We were looking at houses on the internet, and LGI Homes just popped up. We looked into it and called, and we automatically got an appointment. Their rep did really well through the process. Our closing day got pushed back, though, and there was nothing that she could have done. It was all up to the finance people. We're now settled into our new home and it's really good quality. LGI had a couple of things that they needed to do when we moved in and they handled those.

When I was in Houston, I heard about LGI Homes. Then when I moved out here, I kept getting calls and mail about them. I went with a new build, which is much better than an older home. I don't have to worry about fixing up anything or about anything breaking down soon. The rep introduced us to everybody and gave us the questions, which we answered. He then ran wherever he ran and we waited for the home to get built. I enjoy my new home very well. The quality of the build, my outside and the community are very good. LGI Homes helped me get my home by all means possible and the down payment was excellent. I've very satisfied with them.

Well, here it is. Yes, our first home purchase. After the mess that is the loan process that in itself was a disaster. On paper I made enough money, however they wanted to break up my pay and divide that by a 40hr 5day work week, I was denied. After explaining how my pay work and after sending documents, and then sending the same documents, and again sending the same documents... We were approved!

The store Manager Willie ** and TeMarque ** at the Pawtuckett location In Charlotte Nc was very inconsiderate and dismissive. My Mother went in to for a look and they preyed on her since she was a first time buyer. They used forceful tactics to convince her to sign documents and give earnest money. Due to her excitement and being a first time buyer I feel they seen an opportunity to take advantage of her. The Agent TeMarque ** Became very angry with her with her after she voice her concerns about what was going on. She requested a cancellation agreement which was presented to her. Before signing the agreement it was looked over. It very little verbiage so she asked very specific questions and the Agent TeMarque ** answered yes to all the questions. From her stand point she took that TeMarque ** fully understood the questions that was asked.

My apartments were jacking my rent up. I lived in these three-bedroom apartments for 16.5 years and then they wanted to raise the rent to 17 a month. I asked the going rate around here in North Dallas and it is 19-21 a month to rent a three-bedroom house. So, the last six years, we kept getting LGI Homes flyers in our mail in the apartment, “Why rent when you can own?” So, that was why I made the decision and it was zero down. The guy told me I was the 1% that qualified for the zero down. Most Americans live paycheck-to-paycheck, and that was the lure for me – zero down, brand-new house. I could've bought a 40 year-old house in the neighborhood. But a year or two after I move in, maybe I'd need a new roof, then I gotta fork out 50 grand. With LGI Homes, it’s a brand-new house and it gets a 10-year warranty. So, that was why I chose them.

I was Googling places for rent and LGI said 1,299, so I thought I was gonna go see a house for rent. I called them and they were like, "We'll make you an appointment, come and see us." When I got there, they asked me a bunch of questions around my credit and asked where I worked. They were like, "We pre-approved you to buy a new house." So I went for it. The rep's name was Molly and she was nice. She answered all our questions, and she was real friendly too.

We started working with LGI since last year. It was at a different location. We got pre-approved for a house, but the closing date was moved back three times. I felt that they were not being transparent with us about some things. Whatever documents they requested of us, we made sure they got it within 24 hours. But whenever we asked questions, they kept coming up with different answers about the same question. The loan depot agents who were working with them were not forthcoming and they were not willing to answer our questions. The rep got upset when we tried to reach out to her. They could improve on that. Also, within three to four months, we couldn't close and we kept incurring more financial expenses that was not planned for.

We wanted something that would come with no problems. So, we decided to buy a new build. We also wanted to live nearby and since LGI Homes is right down the road from my mom’s house and we were driving past them, we went with them. Aside from that, a house with LGI was gonna be available a lot sooner than the other new build homes that we checked out at the time. But LGI isn’t a custom home builder, so there's not anything to choose or anything ahead of time. Still, they were very good about weekly updates and progress reports. You can kinda tell it’s a well-thought-out process with their builder, then they had their preferred lending partner. And we lived from out-of-state, so that threw us another set of complications, but they made the process pretty easy.

We’ve rented for the last five years and that was getting old. There was an opportunity and we thought to move before the interest rates went crazy. LGI Homes' location where I’m currently located and the price made us choose them. The salesperson we dealt with was very helpful, but when we went back, he was no longer there. We didn’t know about it until we went to call back and had to deal with someone else, but in the end, it worked out. The person we worked with was knowledgeable about the area and what they had. The major question we asked was if there was any customization, but there was none. The house is nice, but it’s such a new development that no one knows where it is and we suffer for that. And it’s also a further distance to work for me.

I’ve been looking for a building that was a little affordable and durable, and I first looked online. I saw some recommendations or some reviews for LGI Homes and so, I decided to go in there. I’ve had a home before and it was newly built too, and I never had any issues. So, I decided to stick to a newer home and this is my second one. I had hopes that I was going to keep both homes but LGI didn't do the calculation well to see if I wasn’t qualified for two homes. Then, all of a sudden, I had to sell my old home. I had to rush and put it on the market so, that was stressful but LGI was always there and the agents were good. I called and they kept me posted throughout. The communication was good, and the rep and manager did whatever they could but the only thing I was disappointed about was when I sold my house early, the price of the LGI house went up. So, that was a little bit discouraging but it has been a good experience.

We enjoyed our experience with Gary, our home consultant from LGI Homes. He was knowledgeable and personable. He worked with us. Everyone at their office was really friendly. We liked their location and we went with them. We had one issue with the earnest check that we gave them though. They weren’t supposed to cash it, but they cashed it a little early. But outside of that, everything else was very smooth. The home we got is very good and we enjoy it. We have minor issues here and there but LGI has been very responsive with taking care of those.

LGI Homes has a nice location and everything was fine during our purchase. They did a good job of explaining and walking us through the process. Their consultant who I dealt with was friendly and she explained everything very clearly to where we understood everything and we were satisfied. We knew that we were gonna get the house right away ‘cause the way she was explaining everything was convenient for us. And although there are a few things that were a little off in the build of the home, the overall quality is very good.

LGI's rep was really helpful and he asked us what would be our dream home. Though we didn’t really have a lot that we were looking for, I wanted to be able to see the Sandia from our bedroom and from our backyard. The rep took us to the perfect house for that. Now, we have a really beautiful view of the mountains, and we’re in a perfect spot that’s not ever gonna be obstructed by other builds. It's really exciting.

The people at LGI Homes were really friendly but not very knowledgeable on giving information out. They never answered my questions about the house. They can't even give the monthly mortgage payment because the interest rate is not yet locked in. They shouldn't be giving that number out or if they do, they need to specifically say that it's an estimate. They also did not give much information on the amenities of the home, so I don't know what comes with it.

IF YOU ARE A VETERAN GO ELSE WHERE. I am warning all veterans, active duty and prospective homebuyers to not use LGI for a home builder. This company has been nothing but a nightmare. I moved into an LGI home with my wife and we thought it was our dream home. We were extremely happy until it came down to fixing problems using the work orders system. I would write work orders which would address small problems but only after calling numerous times would get fixed. When I put in a work order for my driveway I was ghosted. I started noticing flaking spots on my drive way in Oct of 18 so I placed a work order to have issue addressed. Well I never got a call back.

LGI Homes was the worst experience I've ever had. The reason I chose it was because I have an acquaintance that was a manager in the office we went to, and I've known her for a long time, but the entire process was horrible. I would never ever, ever recommend LGI again. I would never put anything through what my husband and I had to go through. I understand the service from their salesperson moving on to the mortgage lender, and I know there were different parts, but we were lied to. We did everything they said. They flagged my husband and I for fraud because the gift that the boss gave us for the wedding, the way it was given was exactly what our mortgage lady told us to do.

While we were online looking for new constructions in the Volusia and Seminole County area, we found LGI's website and we contacted them from there. We chose to go with them because they were not like a regular community builder and with them, we were able to find the location we really wanted, instead of just being in a regular community with HOAs. During the sales process, they were really transparent with the things that they needed upfront. They also let us know what was required of us and what their timeline looked like. So that whole process was fairly easy, especially for a first-time home buyer. Plus, the consultant that we had let us know what the status on everything was. There were some setbacks with the construction itself, but it was not the fault of LGI, and they kept us posted whenever they got an update. So that was helpful.

A new home is a lot easier to maintain, and we heard about LGI on the internet. We went with them because of the location -- I am on top of a hill and I love it. Jason, our home consultant, was outstanding. He made time to see us and he made time to make sure everything was straight. His knowledge is impressive. And then Amanda was all the time awesome, too. If I have concerns I get in contact with the project manager, or I catch up with the sales rep.

My brother had purchased the home through LGI Homes and we helped him move in. I kept seeing this house behind theirs that I really liked. And we ended up getting it. The process went quickly. There has been a few minor issues that we've noticed after we have moved in. The shower where they put the showerhead at and everything in the wall, there was a bit of a hole. Aside from that, one of the pieces of vinyl or laminate flooring in the kitchen had chipped off a bit. The edge of it was separated slightly. We also discovered a wire hanging out of the wall outside and had to call them. But they fixed that real quickly. So, we were pleased with it.

We are looking in the area where LGI Homes are located right now. We went in, talked to them, and just went from there. Their consultant was super friendly and very helpful. We've been going through the process since the end of September, but we just have a lot of loose ends to tie up before we move. Other than that, they’ve all been really great and helpful. They answer every question that we have and we haven’t had any problems with anybody there.

I stumbled onto LGI Homes down in Lonsdale, Minnesota. The value and the way the place felt made me go with a new build. It appealed to me. It seemed right and it felt good and comfortable. It looked like it was really good construction and better new than used. Jo Ann, the rep, was very supportive but she didn't really have that much to do except stand back, let me look and answer my questions. The office manager and Jo Ann suggested I look at Montrose. I came up to Montrose and they took me around and showed me some places and I decided on one last one.

I had a smooth interaction with LGI's home consultant, Cedric. He was very upfront with everything. Given our circumstances, everything worked out fine. So far, the quality of the build has been good. There are some stuff that we wanted to change. But any more changes, we wouldn’t be able to move in with the timeframe that we needed to.

Kyle ** is very unprofessional and led us to believe we could get our lot deposit back. He told us exactly “what to say” so we could get the money back. Even when it didn’t make financial sense for us to move forward with the buy, they told us we could “still afford” the house. We talked back and forth with him and his sales manager David **, (which my husband and I had to initiate all of this communication) only to find out that they would be keeping the money. They told us they would be keeping us informed through all of it. There was no communication at all. We had to call, only to be led on by telling us “we are checking with corporate” or “we will let you know”. And then when we call AGAIN, they tell us “oh I thought someone called you, we would be keeping the lot deposit”.

The home consultant that we met at LGI Homes was very pushy. I wanted to see a home, but she wouldn't let me. She ran my credit, which didn't make sense to me because that shouldn't matter. If I wanted to look at a model, I should go look at one. I understood what I qualified for because going into the process, I already knew what I qualified for.

Bought our home in Avondale Springs in Conyers, Ga, in 2017. 2/12 years later have to replace hardy board siding on 1 whole side of my house due to bad installation. 50 pcs. The interior drywall finishing look like it was done by 7th grade students. So many problems with the finish work on homes here. Yes they might look good but get a home inspector, they (LGI) will tell you you don't need one. And when you show them the problems the inspector found they will not fix any of it.

I had a family member that moved into an LGI home and they were telling me about the quality and what a smooth process it was. I was hopping around. I looked at them and I was very impressed with the quality. The home consultant was awesome. He was very professional and very straightforward. One thing I really loved about LGI is that they tell you everything upfront. There were no surprises, no hidden fees. I knew what my monthly payment was gonna be before I even put my deposit down. I was very impressed with that. I felt the financing part was gonna be the scariest but they had me meet with the lender in person at their office, and that was amazing.

We were looking for information and we weren't ready to even move yet or to start that process when John clicked on the LGI Homes link and made contact with them. The next thing we know, we have an appointment with them. Our consultant was Jill and she was wonderful. She was very informative and pleasant, and she actually knew a lot of the neighbors in the neighborhood, which was interesting. As she passes by people, they would wave and say hello to her. That gave it a comforting feel of it.

I was thinking of buying a home and LGI was a recommendation. It was the first choice I had and I picked them because they were so easy on me. The guy, Gerardo, was nice, straightforward and answered all my questions. Everything was smooth and easy. There were late hours, and he told me to call him and gave me his personal number, which was not necessary. When I called and he was busy, he would call me right after. He was always there for me.

I liked the build of LGI Homes and with a lot of other builders, the high ceilings and appliances were extra add-ons instead of already being included. From beginning to end, the process happened within a month. The houses were already being built and it was just us having to pick which model we wanted. Then, it went superfast after the paperwork was done. We mentioned to the guy who did the walk through that there’s no ventilation over the kitchen stove. They have the convection oven on top and we have to open the windows. I’m assuming that this is how they built it. Other than that, everything was good and we love our new home.

Way too many complaints to list, our total experience has been a disaster. The most recent has been our 1 year inspection, took day off of work and guess what they never showed up. After calling many times we gave up at that time we were told they would reschedule. Now 3 months later still nothing. I can't find 1 positive thing to say about company other than our sales agent she was great. 100% regret buying here and will selling very soon.

My wife was shopping for a house and saw an LGI advertisement, and she gave it a shot. Their people were helpful and awesome. Also, I love the new home community and it would be nice for LGI to put some grass out in the backyard. The experience with LGI has been going good so far.

I saw an ad through the mail and I looked LGI up. It was not too far from where I was staying at, so I drove over there. The rep covered everything that they spoke about and they stood on it. They followed through whatever the agreement it was gonna be on their end. I spoke with the builders and the contractors and everybody had a positive attitude. They spoke strongly about what they stand for and they were good at everything. It helped me in the process of what I needed to do. They took me step-by-step, and I was happy with the whole situation. This is my first property and I wanted to be the first one to be in it, which was why I went with a new build. I saw some of the other houses that was already there before LGI started to build and they had some beautiful houses but at the same time, they switched it up a little differently. I’m satisfied and I’m comfortable with LGI plus, my wife liked it. I can’t complain but I see the difference in the build.

I was looking for something, and found LGI on Facebook, and then I called. And once I walked in, I fell in love with the house. Ms. Shannon explained everything really well, from the grass to the main bathroom. The only little thing that I don’t like is that I have a train on the back. But I like my new home. It’s quiet. And the house is of good quality. It’s new, so everything’s supposed to look perfect.

I was looking at the area and then I heard of LGI. I found out that they were in Oklahoma and they were friendly to first-time homebuyers. The sales rep was cool at first and then it got to the point where it was just a big lack of communication. We were trying to get updates on our home and we would never get our update. Then, we were at a point where we couldn’t get a hold of him, and when our home got delayed, they started almost blaming us for it. I spoke with their manager and he told me that I was wrong and that I was threatening him.

I was driving by and I liked the new fence in the houses and the way LGI builds. I’ve been to a lot, hunting houses. I wanted to get a house, and I like the way that it was set up. So, I went to Conroe because I like the houses over there but when I went over here, where our house is at now, it was a different fee and different people on it. So, it made me think about it and it made me buy the house over there.

LGI Homes had the area, the type of home and everything we've been looking for in a house. They also had the corner lot, the floor plan we wanted and the master bedroom downstairs. It was a perfect fit for what we were looking for. Their consultant, Roger, was very good. He stayed on top of everything and answered all the questions I had. LGI helped us every step of the way and kept us informed about the whole process. I didn't feel like I was left in the dark at any time. If I had any concerns, it was either addressed right then and there or they gave me the correct answer I was looking for.

Everything has been going wonderfully with our home from LGI. I tried to purchase a home last year, and we got to the closing date, and it didn’t go through. And when I reached out to Adam, I was up to getting this other home. He was awesome. He had helped me and my family move into a home. I wanted to be in a safer neighborhood for my daughter, and he did everything that he could. He did what he said he would do. He did an excellent job.

I'd like to move from an old place to a new place. I used to live in the suburbs, so I preferred to move to Charlotte. A broker took me to LGI Homes and everything was good with them. For the price, that was a good deal. The community I live in is good. I've lived there for about three weeks now and so far, I'm satisfied with my home. But I'm not satisfied with the flowers and the landscape. That's the first thing that people see and it's very important. On the sides, they're all good, but for the lot, it's not good quality. And then, the environment doesn't show very nicely. The bushes are not of good quality. For first two, three days they were okay, but after a while, they were gone. LGI can buy better quality for a couple of more dollars.

We just moved from California and we were looking around for a home. We saw a billboard on the freeway and decided to check it out. We liked how easy it was to get into a home and we liked the fact that they would close on a final offer. Everybody was really nice in the office too. But the guy that does the walk-through at the end promised a couple of things and they didn't come through. They didn't put it on paperwork. But I gave him the benefit of the doubt.

My friend bought her home from LGI Homes about 3 years ago and so I also bought a home from there. The quality of the build of the home is not bad and everything is going fine.

I bought my on DEC, 2016. On April 2017 had a roof leak thru the master bathroom all the way to the first floor dining room. They told me they gonna fixed but they don't have to. They fix the roof over the bath and the walls and the ceiling have to be retexture and repainted. Now on September 2019 the leak came back on the same spot and it is damaging the walls. I did call them. They send a representative call Tony ** to look the damage and he told me that’s not LGI problem, and there is not warranty. He made me sign his iPad about the visit, and he gave a complete speech of what a homeowner should be. Not recommend any body to buy from this builder, walls are crooked and he told me if didn’t notice on the first 11 months, "It’s your problem." Thanks for not taking care of your customers.

We ran across LGI Homes and we couldn’t find any other company that would fit our requirements. Their sales folks have been good. Brad and George were also good to work with. They have been responsive if something happens ever since I’ve moved in. We’ve only been in the house for a little over a month and a half, and so far, so good.

The first realtor that we had showed us some houses but they weren't in our price range at first. Then, we got a new realtor and she was showing us houses. They told us about the LGI Homes in Fuquay so we decided to go. I and my wife fell in love with the neighborhood. It was very quiet and the atmosphere was great. We went from there and we were happy 'cause we got a home. The home consultants were with us the whole time. They talked to us, made sure we get our ducks in a row, and made sure we were good to go when we came. The interactions with them went very well.

We purchased our home in May of 2018, I wish I would have ran fast instead of buying here. I should have listened to all the other negative reviews. First week in the home our air conditioning broke and when it rained water would flow through my microwave vent into my home. Which LGI refused to fix we had to pay for it. Three months in and air conditioning went out again. My whole attic was full of mold and also my sons roof in his bedroom too. The roof was fixed but never the air condition. Here it is 1 1/2 later and my air conditioner is still messed up. My humidity stays too high.

I got a new build home from LGI so as there's nothing to fix. The home consultant who helped me during the buying process was good. The quality of the build is nice and decent. There has been some minor work as there were a few spots that were missed that needed changing. Also, inside the cabinets, where one sits the pots inside, about two of them are broken. Someone already came out to paint the spots that were missed but I still have to open another ticket for them to come out and fix the cabinet. I've been in the home since the 29th of last month and overall, everything's good so far.

I was looking for a much smaller home and LGI designs the home so it was perfect for me. Also, they had zero downpayment which was good. I spoke to a rep and he explained everything that I needed to know and things that I did not know, especially whatever it was I was dealing with. He made it very understandable for me. Also, the quality of their homes was very nice and the appliances did work. I like my house very much and just being a homeowner for myself, it's exciting for me. I would recommend LGI to anybody that's looking for a home with no hassle.

So what started off as making an appointment to just get information on how we can buy a home - ended up with us owning a brand new home in less than a month!! We were well guided and informed every step of the way with the most amazing staff. Communication and great personalized customer service was more than I imagined a company would give. Every person we interacted with gave us the support we needed to complete this home buying process - everyone made it so easy - we still find it hard to believe that we did it - we own our 1st brand new home.

My wife has always wanted a house but I would only buy a house if I find a house that’s brand-new home with no money down. I saw a house on sale in Zillow and my wife and I went and looked at it. It was an LGI home, but it was being sold separately. We looked at it, and we liked it. We drove around a bit more and then we saw the information center and we checked it out. Their rep Bryce told me everything that I wanted to hear as far as what my stipulations were for buying a home and we bought the house.